8 jobs found

Job Title: Project Manager - Property Repairs (Insurance Perils) Location: Peterborough Salary: £40 - £45k + Performance Bonus (OTE £55k+) Job type: Full Time, Permanent Welcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed. About the Role: We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage. This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing: End-to-End Project Delivery Attend damaged properties to carry out initial surveys and produce accurate scopes of work Prepare schedules, materials lists and secure contractor quotations Allocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescales Monitor and control project finances, variations, and commercial performance from instruction to final account Provide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholders Complete final account reconciliation, securing sign-off and closing jobs in line with procedures Health & Safety and Compliance Produce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessments Ensure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on site Undertake site checks to ensure safe working practices and rectify non-conformances promptly Systems & Reporting Maintain accurate and timely updates on client portals and internal management systems Ensure all notes, documents, photos and evidence are uploaded and compliant with client SLAs Use company systems to record progress, financial data, variations, and audit requirements About you: We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments. You will be a strong fit if you have: Experience in insurance repairs, construction project management, or property refurbishment Ability to survey properties, diagnose defects, and build accurate scopes Strong knowledge of Health & Safety, RAMS, and CDM 2015 Confident trade coordination and supply-chain management skills Good commercial awareness and experience managing budgets or project financials Strong communication skills with a customer-focused approach Ability to juggle multiple live projects with competing deadlines What We Offer Competitive base salary £40 - £45K Performance-based bonus (realistic OTE £55k+) Career development and progression pathways Supportive team culture and modern systems Exposure to a wide variety of insurance-related building projects Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.

The Senior Repairs Coordinator will oversee property maintenance and repairs, ensuring efficient service delivery within the not-for-profit sector. Based in Leeds, this role requires a proactive professional to manage operations and maintain high standards in property management. Client Details The organisation is a well-established not-for-profit entity focused on property management. With a strong presence in Leeds, they are dedicated to providing high-quality services and maintaining a positive impact within the local community. Description Coordinate and oversee property repair and maintenance activities to ensure timely completion. Liaise with contractors, tenants, and internal teams to address maintenance issues effectively. Manage schedules and prioritise repairs to maximise efficiency and resource allocation. Ensure compliance with health and safety regulations in all repair and maintenance work. Monitor budgets and ensure cost-effective solutions are implemented across all projects. Maintain accurate records of repairs, inspections, and maintenance activities. Develop and implement strategies to improve the overall quality of property management services. Provide regular updates and reports to senior management on progress and challenges. Profile A successful Senior Repairs Coordinator should have: Strong knowledge of property maintenance and repair processes within the not-for-profit sector. Proven ability to manage contractors and ensure quality service delivery. Excellent organisational skills with the ability to prioritise tasks effectively. Familiarity with health and safety regulations related to property management. Experience in managing budgets and cost control within a property-focused environment. Strong communication and interpersonal skills to liaise with diverse stakeholders. A commitment to maintaining high standards in property upkeep and tenant satisfaction. Job Offer Competitive salary ranging from £32,400 to £39,600 per annum. Opportunity to work within a respected not-for-profit organisation in Leeds. Permanent role with stability and career development opportunities. Chance to make a meaningful contribution to the local community through property management. If you are passionate about property management and have the skills required to excel as a Senior Repairs Coordinator, we encourage you to apply today!

The Company A well-established, family-owned real estate business based in Maidstone, with a strong reputation for long-term property investment and portfolio management. The company offers a collaborative and supportive working environment, with a focus on quality over volume and a genuine pride in their portfolio. The Role This is a fantastic opportunity for a Property Manager to take ownership of the coordination and day-to-day management of a varied commercial property portfolio. Working closely with senior stakeholders, you'll play a key role in ensuring the smooth running, compliance, and ongoing performance of the assets. This is a full-time, permanent position offering flexibility and the chance to be part of a close-knit, friendly team. Key Responsibilities Overseeing the day-to-day management of a commercial property portfolio Coordinating maintenance, repairs, and contractor relationships Managing tenant queries and maintaining strong occupier relationships Supporting with service charge budgets and expenditure tracking Ensuring properties remain compliant with all relevant legislation and regulations Liaising with external agents, surveyors, and contractors Assisting with lease administration and general property documentation Desirable Skills & Experience Previous experience in commercial property management or coordination Strong organisational skills with the ability to manage multiple properties Confident communicator, both written and verbal Good understanding of property compliance and maintenance processes Proactive approach with strong attention to detail Comfortable working both independently and as part of a small team Salary & Benefits Salary from £30k - 35k. Flexible working considered Full-time, permanent role Supportive, family-oriented working environment Opportunity to work with a high-quality, well-managed portfolio Farrer Barnes Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. Farrer Barnes Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

The Senior Facilities Management Coordinator plays a key role in supporting the effective day-to-day operation of the Property Services Department, ensuring a high-quality, customer-focused service is delivered consistently. Working closely with the Property Services Manager, the post holder will coordinate and oversee repair activities, provide guidance to staff and contractors, and help drive continuous improvement across all aspects of the service. This role requires strong organisational and leadership skills to ensure repairs are completed safely, efficiently, on time, and in line with relevant policies, standards, and budgets. The role is also responsible for monitoring performance against key performance indicators (KPIs), analysing trends, and identifying opportunities to improve service delivery and customer satisfaction. The Senior Facilities Management Coordinator will use performance data and customer feedback to drive improvements, resolve complex issues, and support a culture of accountability and excellence. Main Duties and Responsibilities Operational Management & Service Delivery Support the day-to-day management of the Property Services Department, ensuring responsive, planned, void, and non-regulatory repairs are delivered safely, efficiently, on time, and to a high standard. Coordinate, prioritise, and oversee repair works, acting as the point of escalation for complex, high-risk, or out-of-time repairs, complaints, and service requests. Ensure the housing management system is accurately maintained and used correctly by staff members. Minimise out-of-time repairs through effective monitoring, follow-up, and intervention. Follow up transactional repair surveys and ensure resident satisfaction with outcomes. Performance Management & Continuous Improvement Monitor, analyse, and report on key performance indicators (KPIs), trends, and service outcomes. Use performance data and customer feedback to drive service improvements, reduce repeat repairs, and improve value for money. Lead and deliver service improvement and action plans relating to reactive repairs, voids, planned works, and non-regulatory services. Support the development and embedding of continuous improvement processes across Property Services. Contractor & Contract Management Manage and maintain effective working relationships with contractors, particularly the main repairs contractor. Lead weekly, monthly, and quarterly contract review meetings and attend informal contractor meetings as required. Monitor contractor performance against service level agreements, quality standards, and budgets. Monitor, review, and report on non-regulatory contracts including gardening, cleaning, gritting, window cleaning, bin cleaning, and other cyclical maintenance services. Provide contract administration, liaison, and process support to ensure successful delivery of responsive, planned, and non-regulatory works. Assist with the planned works programme, including tenant consultation and service delivery support. Become familiar with, develop, and monitor Schedule of Rates pricing, reporting on individual items and contractor adherence. Ensure in-house operatives deliver value for money through analysis of completed works. Financial & Administrative Responsibilities Understand and support the management of budgets for responsive repairs, planned works, and non-regulatory services, including budget-setting processes. Process and manage invoices in a timely manner to meet finance requirements. Produce programmes, management information, and KPI reports for internal and external stakeholders, ensuring records are stored appropriately. Leadership, Communication & Engagement Provide guidance, coaching, and support to staff, sharing best practice and supporting development. Support the Property Services Manager with operational planning, policy implementation, review, and service development. Attend staff meetings, tenant meetings, team briefings, and organisational events as required. When required, provide telephone and reception cover, resolving enquiries at first point of contact where possible. General & Organisational Responsibilities Ensure compliance with all health and safety, statutory, and regulatory requirements. Demonstrate confidentiality, professionalism, and integrity at all times. Work in a manner sensitive to the culture and religious needs of the Jewish community. Promote equality, diversity, and anti-discriminatory practice. Participate fully in training and development in line with organisational and mandatory requirements. Undertake any other duties within the scope of the role as reasonably required.

We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effect. The Role Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. Raise purchase orders using NEC and Business World systems and process invoices promptly. Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. Provide contractors with key documentation including asbestos surveys and other compliance-related information. Collate and submit disrepair case information to the legal team. Raise and coordinate inspections for surveyors, ensuring residents are fully informed. Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). Submit out-of-hours repair reports to contractors. Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements Strong background in housing repairs, maintenance, or compliance roles. Experience managing repair casework, including disrepair claims and legal submissions. Confident using housing IT systems such as NEC and Business World. Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. Strong organisational skills with the ability to prioritise in a high-volume environment. Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

Contract Manager Property Services FRA, M&E & Gas Up to £60,000 Plus Package Our client, a growing construction contractor who operate nationally, are looking to add an experienced Compliance Manager to one of their long term frameworks in Berkshire. They provide R&M, planned maintenance, FRA and compliance solutiosn to local authorities and housing associations across the UK. Within this particular role, you would be responsible for the compliance workstreams which will include Fire Safety, M&E, Legionella & Gas. Accountabilities/Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the housing stock. Ensure compliance with statutory obligations, including Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and all relevant sector-specific regulations. Oversee regular audits and inspections, ensuring that all remedial actions are recorded, tracked, and completed in a timely manner. Manage contracts and performance of external contractors delivering compliance-related services (e.g. gas servicing, fire risk assessments). Maintain accurate compliance records and provide regular reports to senior management, the board, and regulatory bodies. Work with asset management, repairs, and housing teams to embed a compliance-focused culture. Act as the main point of contact for regulators such as the Regulator of Social Housing and the Health and Safety Executive (HSE). Lead on internal investigations and reporting for incidents related to non-compliance or safety breaches. Manage and develop a team of compliance officers or coordinators, where applicable. Skills & Experience: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property management sector. Detailed knowledge of relevant housing and building safety legislation and best practice. Strong project management and contractor management skills. Excellent analytical and reporting abilities. Experience in policy development and audit processes. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Are you looking for a career that makes a real difference in peoples' lives? A job in Housing could be for you. We are Places for People, the UK's leading Social Enterprise. We build, manage, and maintain Communities across the UK, where everyone is welcome and can thrive. We're looking for applicants to come and join us in our Customer Contact Centre. Starting as a Customer Service Advisor, you will gain experience and exposure to a world of knowledge and opportunities within the Housing Sector. The opportunities from joining our Customer Contact Centre are endless! At Places for People, we believe in investing in your future, that's why we offer our team a wealth of opportunities to develop their skills and climb the Housing Sector ladder. In the last twelve months, we've helped many Customer Service Advisors to progress their careers into roles within our Supporting Housing, Digital Inclusion, and Customer Focus teams. We've even had Advisors develop into senior management roles. In fact, our Programme Change Development Lead as well as some of our Account Managers, Data Analysts, Project Managers and Specialist Landlord Coordinators all got their start within our Customer Contact Centre. Want to know the best bit? You don't need to have previous Housing experience to thrive in this role. We recruit hard-working people who show the right behaviours and align with our values especially with handling difficult conversations (such as anti-social behaviour). We then train you to become a well-rounded Housing Professional and provide opportunities for career progression. We have 15 fixed term contract roles available with the contract end date of 31st March 2026. Shifts will range from 8am - 10pm. Working 7.25 hours per day and 36.25 hours per week. More about your role We pride ourselves in delivering first-class customer service to everyone that we come in to contact with, and we want you to be a part of it! You will join our award-winning Customer Service Centre, which has been operating since 2001. Our customer service team are going through a period of massive growth. To ensure that our customers receive the best possible service we are recruiting for additional Customer Service Centre Advisors to support our team during the exciting phase. In our Customer Service Centre, no two days are the same, one moment you could be assisting a customer with a housing application, managing low level anti-social behaviour, or even diagnosing repair issues - but don't worry we'll teach you everything you need to know. The team you are joining are passionate about providing an excellent customer experience and we roll up our sleeves and work together to make things happen. For us to support and effectively train you in your new role, the first six months in post with be office based. Following this, the role can become hybrid (two days from home and three days from the office) to support a work-life balance however can be fully office based for applicants that are not able to work from home. The office is accessible by local bus routes and free onsite parking is provided. If you feel like you can make a difference, download our job profile, and make an application. This role also includes working bank holidays and over the Christmas period. More about you Do you enjoy speaking to people? Do you want to work in a lively social environment where customers are at the heart of what you do? If so, this may be the job for you Any successful applicants will be joining an innovative team where we value your ideas, opinions on better ways of working and enhancing our service. Experience in triaging complex related contacts in relation to Home Repairs and diagnostics is preferred. Please note: We will be holding 2 assessment centres on Friday 3rd October AM and PM. About us We are Places for People, the UK's leading Social Enterprise. We believe that it's more than just homes that make a community - it's the people. That's why we change our Customers' lives everyday by creating and supporting thriving communities. Our business consists of complementary companies that are market leaders in the placemaking, property investment, development, leisure, and management sectors. Combined, they have the expertise to create and manage whole communities, providing homes, services, support, and infrastructure that ensures our customers and their communities thrive. The markets we operate in include: Affordable and supported housing Development Property management Leisure management Fund management But we aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're a part of our cause. We want you to join the Places for People Group and the nearly 11,000 other colleagues on our journey - colleagues who have helped to build, manage, and maintain places that people are proud to call home. Benefits We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include: Full training provided Hybrid working - 3 days in the office and 2 from the comfort of your own home Overtime Excellent holiday pay and sick pay Ability to buy or sell leave Access to our WPA cash plan - which can save you up to £500 on dental, GP prescriptions and eye care Pension with matched contributions Future career opportunities Extra benefits including huge discounts and offers from shops, cinemas and much more What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities