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services production management business control centre global lead director
Services Production Management Business Control Centre (Global Lead) - Director
Citigroup Inc.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Production Management, strategic leadership, operational improvement, and strong stakeholder management pertaining to service disruptive technology events. Citi Services, Markets, Banking and Functions (SMBF) Production are a global workforce of 5200+, spanning 37 countries. We support hybrid working and our scale and diversity presents ample opportunities to grow your career at Citi, our enterprise strategy is embedding modern engineering practices, state of the art AI and technological transformation, all of which is underpinned by a talented workforce who are integral to our Aspirations, Business and Clients success. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The primary objective of the role is to lead a global team that coordinate exceptional Services response to major technology events (planned or unplanned), team responsibilities encompasses oversight of 24x7 service anomaly detection for over 90 critical end to end flows ensuring adherence to regulatory mandated Critical Business Services (CBS) and a heightened focus on a subset of Platinum Clients. Services consists of multiple sub domains, Digital Access Channels, Payments processing, Investor and Issuer Services, Core Banking, Liquidity, Trade & Working Capital and Data. What you'll do Strategy Definition & Delivery Define and drive the strategy for Services BCC, ensuring alignment with Citi goals. Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback. Relationship Management & Stakeholder Engagement Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights. Actively lead and manage stakeholders during more significant disruptive events. Operational Excellence & Compliance Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices. Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas. Continuous Improvement & Readiness Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination. Improve readiness and response to enterprise/catastrophic events through tabletop/chaos training exercises and automation. Team Leadership & Performance Set and cascade objectives and performance measures for direct teams and those relevant to overall Services Production organization What we'll need from you 10+ years of relevant industry experience. Proven leadership managing and influencing global teams, direct, matrix and stakeholders. Strong track record in crisis management and leading responses to disruptive events. Demonstrated success driving results and continuous improvement in production Experienced with organizational transformation. Exceptional stakeholder and relationship management capabilities. Experience with financial planning and cost discipline Exceptional staff engagement and talent development skills Ability to navigate and lead within large, complex organizations. What we can offer you This is a role that'll offer you the opportunity to build a broad and in-depth knowledge of Services key business domains, largely dominated by rapidly growing Payments processing. Every day there will be new challenges and opportunities to help you develop new skills and foster relationships that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
May 06, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in Production Management, strategic leadership, operational improvement, and strong stakeholder management pertaining to service disruptive technology events. Citi Services, Markets, Banking and Functions (SMBF) Production are a global workforce of 5200+, spanning 37 countries. We support hybrid working and our scale and diversity presents ample opportunities to grow your career at Citi, our enterprise strategy is embedding modern engineering practices, state of the art AI and technological transformation, all of which is underpinned by a talented workforce who are integral to our Aspirations, Business and Clients success. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The primary objective of the role is to lead a global team that coordinate exceptional Services response to major technology events (planned or unplanned), team responsibilities encompasses oversight of 24x7 service anomaly detection for over 90 critical end to end flows ensuring adherence to regulatory mandated Critical Business Services (CBS) and a heightened focus on a subset of Platinum Clients. Services consists of multiple sub domains, Digital Access Channels, Payments processing, Investor and Issuer Services, Core Banking, Liquidity, Trade & Working Capital and Data. What you'll do Strategy Definition & Delivery Define and drive the strategy for Services BCC, ensuring alignment with Citi goals. Deliver outcomes that promote rapid recovery, reduce client impact duration, and foster continuous improvement based on stakeholder and client feedback. Relationship Management & Stakeholder Engagement Maintain strong relationships with senior product, operations, and technology stakeholders, garner support for strategy, set targets and share performance insights. Actively lead and manage stakeholders during more significant disruptive events. Operational Excellence & Compliance Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices. Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing outcomes to tackle improvement areas. Continuous Improvement & Readiness Ongoing improvement in Services command and control, escalation, and communication, including cyber event coordination. Improve readiness and response to enterprise/catastrophic events through tabletop/chaos training exercises and automation. Team Leadership & Performance Set and cascade objectives and performance measures for direct teams and those relevant to overall Services Production organization What we'll need from you 10+ years of relevant industry experience. Proven leadership managing and influencing global teams, direct, matrix and stakeholders. Strong track record in crisis management and leading responses to disruptive events. Demonstrated success driving results and continuous improvement in production Experienced with organizational transformation. Exceptional stakeholder and relationship management capabilities. Experience with financial planning and cost discipline Exceptional staff engagement and talent development skills Ability to navigate and lead within large, complex organizations. What we can offer you This is a role that'll offer you the opportunity to build a broad and in-depth knowledge of Services key business domains, largely dominated by rapidly growing Payments processing. Every day there will be new challenges and opportunities to help you develop new skills and foster relationships that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Manager Financial Accounting
Core Laboratories Inc. Aberdeen, Aberdeenshire
Core Laboratories is the Reservoir Optimization Company(TM) Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important. SUMMARYSupervise the day-to-day accounting activities within the UK and Africa region. The incumbent will achieve operational objectives; develop and maintain systems and processes; verify integrity and accuracy of financial information, monitor revenue and expenses; implement, maintain and monitor accounting controls; and complies with legal requirements, as well as develop and maintain strong relationships with clients. DUTIES & RESPONSIBILITIES Lead and manage the Shared Services Centre (SSC) teams across the region, covering Accounts Payable, Accounts Receivable, General Ledger, and Payroll, including oversight of Certify, ensuring all data is accurate, complete, and compliant. Prepare and produce monthly accounts to Trial Balance, ensuring accuracy and maintaining a full and transparent audit trail. Oversee all PAYE and pension submissions, ensuring timely and accurate filings and payments. Manage all VAT submissions and payments in accordance with statutory deadlines. Support statutory, internal, and SOX audits, providing required documentation and facilitating audit processes. Complete and submit Office for National Statistics reporting as required. Manage cash flow, including preparation of forecasts and reporting to Corporate. Prepare, review, and ensure the accuracy of Blackline reconciliations. Support internal clients with the preparation of flash reports and forecast submissions. Review and record inventory cost updates, ensuring correct valuation and reporting. Compile and/or review monthly management accounts, ensuring accuracy and adherence to deadlines. Maintain bank accounts for UK entities, ensuring the timely addition and removal of signatories. Prepare greenhouse gas reporting in support of CL Inc.'s public disclosure requirements. Train, mentor, and support financial staff to build capability and ensure high performance. Ensure adherence to all company policies, procedures, and financial controls. Manage all deliverables against corporate and local financial deadlines. Provide support to other G&A departments across the organisation as required. Act as Deputy to the UK & Africa Controller during periods of absence, ensuring continuity of leadership and financial oversight. The list of job duties is not exclusive or exhaustive, and the job holder will be required to undertake tasks that may reasonably be expected within the scope of the job. SUPERVISORY RESPONSIBLITIES This position has supervisory responsibilities QUALIFICATIONS Qualified Accountant, full member of an Accountancy body/association 5 Years experience preferred KNOWLEDGE, SKILLS & ATTRIBUTES In-depth knowledge of accounting and accounting principles, laws and best practices. In-depth knowledge of payroll processing including pension exchange and holiday pay. Strong analytical skills with the ability to present financial data and recommendations clearly and concisely. Excellent organizational and leadership skills, with a demonstrated ability to effectively manage and motivate a team. Advanced proficiency in financial management ERP software and excel. Excellent communication, interpersonal, and influencing skills. Ability to build trust and rapport with managers and employees at all levels. Ability to work independently and collaboratively in a fast-paced and dynamic environment. Ability to handle multiple projects and priorities with a high degree of professionalism and discretion. Good knowledge of all Microsoft packages. Ability to work independently in challenging circumstances and use initiative to propose and implement changes to work practices. Ability to work with Company Senior Management to meet business objectives. COMPETENCIES Financial Expertise: Demonstrates in-depth knowledge of corporate finance and accounting principles, laws and best practices. Applies financial expertise to plan, monitor, analyze, and report on the business unit's financial performance and risks. Ensures the integrity and accuracy of financial statements and transactions. Implements and maintains effective internal control systems and procedures. Provides financial guidance and support to senior management, department managers, board of directors, and other stakeholders. Strategic Thinking: Establishes and implements short- and long-range SSC goals, objectives, and strategic plans. Evaluates the impact of internal and external factors on the SSCs performance. Identifies and capitalizes on opportunities and mitigates risks. Risk Management : Identifying, assessing and mitigating risks that could impact the SSC, it's clients or the company negatively. Problem Solving and Decision Making: Uses analytical skills and financial data to identify, diagnose, and solve complex problems. Presents financial data and recommendations clearly and concisely. Makes sound and timely decisions based on relevant information and analysis. Balances competing priorities and multiple projects with a high degree of professionalism and discretion. Leading Others: Manages and mentors financial professionals, setting clear objectives, providing regular feedback, and conducting performance evaluations. Fosters a positive and collaborative work environment that encourages teamwork and professional growth. Communicates effectively and proactively across departments and levels. Build trust and rapport with managers and employees. Decision-Making: Analyzes complex situations quickly and effectively to make timely, well-reasoned decisions in consultation with the Finance Controller. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is considered LIGHT work. WORK ENVIRONMENT This position is considered OFFICE WORK which is characterised as follows. Almost exclusively indoors during the day and occasionally at night. Occasional exposure to airborne dust in the workplace. Work surface is stable (flat).Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.Core Laboratories is the Reservoir Optimization Company(TM) Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production
May 06, 2026
Full time
Core Laboratories is the Reservoir Optimization Company(TM) Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important. SUMMARYSupervise the day-to-day accounting activities within the UK and Africa region. The incumbent will achieve operational objectives; develop and maintain systems and processes; verify integrity and accuracy of financial information, monitor revenue and expenses; implement, maintain and monitor accounting controls; and complies with legal requirements, as well as develop and maintain strong relationships with clients. DUTIES & RESPONSIBILITIES Lead and manage the Shared Services Centre (SSC) teams across the region, covering Accounts Payable, Accounts Receivable, General Ledger, and Payroll, including oversight of Certify, ensuring all data is accurate, complete, and compliant. Prepare and produce monthly accounts to Trial Balance, ensuring accuracy and maintaining a full and transparent audit trail. Oversee all PAYE and pension submissions, ensuring timely and accurate filings and payments. Manage all VAT submissions and payments in accordance with statutory deadlines. Support statutory, internal, and SOX audits, providing required documentation and facilitating audit processes. Complete and submit Office for National Statistics reporting as required. Manage cash flow, including preparation of forecasts and reporting to Corporate. Prepare, review, and ensure the accuracy of Blackline reconciliations. Support internal clients with the preparation of flash reports and forecast submissions. Review and record inventory cost updates, ensuring correct valuation and reporting. Compile and/or review monthly management accounts, ensuring accuracy and adherence to deadlines. Maintain bank accounts for UK entities, ensuring the timely addition and removal of signatories. Prepare greenhouse gas reporting in support of CL Inc.'s public disclosure requirements. Train, mentor, and support financial staff to build capability and ensure high performance. Ensure adherence to all company policies, procedures, and financial controls. Manage all deliverables against corporate and local financial deadlines. Provide support to other G&A departments across the organisation as required. Act as Deputy to the UK & Africa Controller during periods of absence, ensuring continuity of leadership and financial oversight. The list of job duties is not exclusive or exhaustive, and the job holder will be required to undertake tasks that may reasonably be expected within the scope of the job. SUPERVISORY RESPONSIBLITIES This position has supervisory responsibilities QUALIFICATIONS Qualified Accountant, full member of an Accountancy body/association 5 Years experience preferred KNOWLEDGE, SKILLS & ATTRIBUTES In-depth knowledge of accounting and accounting principles, laws and best practices. In-depth knowledge of payroll processing including pension exchange and holiday pay. Strong analytical skills with the ability to present financial data and recommendations clearly and concisely. Excellent organizational and leadership skills, with a demonstrated ability to effectively manage and motivate a team. Advanced proficiency in financial management ERP software and excel. Excellent communication, interpersonal, and influencing skills. Ability to build trust and rapport with managers and employees at all levels. Ability to work independently and collaboratively in a fast-paced and dynamic environment. Ability to handle multiple projects and priorities with a high degree of professionalism and discretion. Good knowledge of all Microsoft packages. Ability to work independently in challenging circumstances and use initiative to propose and implement changes to work practices. Ability to work with Company Senior Management to meet business objectives. COMPETENCIES Financial Expertise: Demonstrates in-depth knowledge of corporate finance and accounting principles, laws and best practices. Applies financial expertise to plan, monitor, analyze, and report on the business unit's financial performance and risks. Ensures the integrity and accuracy of financial statements and transactions. Implements and maintains effective internal control systems and procedures. Provides financial guidance and support to senior management, department managers, board of directors, and other stakeholders. Strategic Thinking: Establishes and implements short- and long-range SSC goals, objectives, and strategic plans. Evaluates the impact of internal and external factors on the SSCs performance. Identifies and capitalizes on opportunities and mitigates risks. Risk Management : Identifying, assessing and mitigating risks that could impact the SSC, it's clients or the company negatively. Problem Solving and Decision Making: Uses analytical skills and financial data to identify, diagnose, and solve complex problems. Presents financial data and recommendations clearly and concisely. Makes sound and timely decisions based on relevant information and analysis. Balances competing priorities and multiple projects with a high degree of professionalism and discretion. Leading Others: Manages and mentors financial professionals, setting clear objectives, providing regular feedback, and conducting performance evaluations. Fosters a positive and collaborative work environment that encourages teamwork and professional growth. Communicates effectively and proactively across departments and levels. Build trust and rapport with managers and employees. Decision-Making: Analyzes complex situations quickly and effectively to make timely, well-reasoned decisions in consultation with the Finance Controller. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position is considered LIGHT work. WORK ENVIRONMENT This position is considered OFFICE WORK which is characterised as follows. Almost exclusively indoors during the day and occasionally at night. Occasional exposure to airborne dust in the workplace. Work surface is stable (flat).Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.Core Laboratories is the Reservoir Optimization Company(TM) Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production

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