69 jobs found

Who We Are Fixatex Ltd is a family-run electrical services provider built on trust, teamwork, and technical excellence. Established in 2000, we have proudly supported clients across London and the Southeast for over two decades. Operating from our head office, warehouse, and purpose-built training centre in Hertford, we deliver high-quality electrical services while continuously developing and supporting our people. The Role The Head of Operations holds end-to-end operational, commercial, technical and compliance accountability for all Fixatex s contracts outside one significantly sized client approximately £5m £10m of annual revenue spread across multiple clients, work streams and project types. The portfolio is anchored by two priority G15 housing association clients L&Q (London & Quadrant) and NHG (Notting Hill Genesis) and is complemented by a long tail of ad-hoc and standing accounts in social housing, property management and building-contractor markets. Scope spans all four Fixatex disciplines: fire safety equipment, security, electrical maintenance, compliance and small project / installation works. Reporting to the Chief Operating Officer as the direct peer to the Head of Operations Peabody Housing Trust, the post-holder leads a multi-disciplinary department 5 Contract Managers (typically aligned by work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers and is accountable for KPI performance, statutory compliance, P&L delivery and client retention across the portfolio. Responsibilities Own end-to-end operational, commercial and compliance delivery of Fixatex s Rest of Business portfolio (c. £5m £10m p.a.) across all four work streams: fire safety equipment, security, electrical compliance and small project / installation works. Act as Fixatex s senior point of contact for the two key clients, L&Q (London & Quadrant) and NHG (Notting Hill Genesis), with personal accountability for the client relationship, account growth, satisfaction and contract retention. Lead, coach and develop a department 5 Contract Managers (each predominantly aligned to a work stream, with account responsibility for the priority clients) and their respective Supervisors, Administrators and Engineers. Manage the long tail of smaller ad-hoc and standing accounts (property managers, building contractors and smaller housing providers), ensuring responsiveness, profitability and a consistent quality of service across the portfolio. Direct line and people management of Contract Managers, Qualified Supervisors, Administrators, Site Supervisors, Engineers and Improvers. Following the People Manager guide to ensure that you build ahigh-performance team, create an accountable and values driven culture, and nurture the growth and development of team members. Own the Rest of Business P&L with support from the Finance Function, including annual budget setting, monthly forecasting, work-in-progress, WIP-to-cash conversion, GP% by client and by work stream, sub-contractor spend and overhead control. Direct the planning and scheduling of PPM programmes, reactive works and project / installation programmes across all four disciplines, balancing capacity, skills mix and client priorities. Ensure 100% statutory compliance across the portfolio against the applicable standards and regulations, including company policies and procedures. Discharge supplier-side Principal Contractor duties under CDM 2015 for all Fixatex-led and sub-contracted activity in the portfolio, including Project / Construction Phase Plans for installation works, RAMS sign-off and RIDDOR reporting within one Working Day. Govern any sub-contractors used to flex capacity pre-qualification, back-to-back contracting that flows down client obligations, monthly performance reviews and audit of sub-contracted activity, where authorised by company Directors. Drive project / installation work governance tender review, scope and price assurance, programme management, change-control, snagging and final-account close-out. Lead the new-business and renewal cycle across the portfolio, working with Business Development on bid input, pricing and mobilisation of new contracts. Provide monthly portfolio reporting to the COO, including KPI / SLA performance by client, P&L vs budget, pipeline, risks and remedial actions. Work as the direct peer to the Head of Operations Peabody Housing Trust, sharing best practice, resource and out-of-hours cover where commercially appropriate, and ensuring a consistent Fixatex operating model across the whole business. Qualifications Required: Proven, multi-disciplinary contract management experience covering fire safety, security and electrical compliance, ideally with project / installation work alongside maintenance and PPM. Required: Demonstrable experience managing a multi-client portfolio preferably including G15 / housing association clients, commercial property / managing-agent clients and contractor / B2B clients with personal accountability for account retention and growth. Required: Strong commercial acumen with a track record of P&L ownership on portfolios of c. £5m+ annual turnover, including monthly forecasting, GP% management, WIP and overhead control. Required: Experience leading multi-disciplinary teams of 20+ (Contract Managers, Supervisors, Administrators, Engineers), with evidence of people development, performance management and retention. Preferred: Working knowledge of SFG20, BS 7671, BS 5839, BS 5266, the Regulatory Reform (Fire Safety) Order 2005, CDM 2015 and the Building Safety Act 2022 regime for higher-risk residential buildings. Preferred: SMSTS and IOSH Managing Safely (or NEBOSH General / Construction Certificate); working knowledge of CDM 2015 Principal Contractor duties. Preferred: Established personal network across London and Southeast housing associations. Preferred: Experience mobilising new contracts and managing sub-contractors under back-to-back agreements. Key Performance Indicators/Accountabilities Portfolio KPI / SLA compliance meet or exceed each client s contractual response, completion and certificate-turnaround targets every month; no rolling-quarter breach of any priority-client SLA. Client retention & satisfaction 100% retention of the L&Q and NHG accounts and meet or exceed agreed client-satisfaction targets across the priority and long-tail portfolio. Rest of Business P&L deliver revenue and gross margin within 2% of agreed annual budget; achieve target GP% by client and by work stream; protect WIP-to-cash conversion within agreed days. Account growth grow priority-client revenue (L&Q + NHG) year-on-year in line with the business plan; deliver a defined number of new wins / extensions from the long-tail portfolio each year. Statutory & H&S compliance zero RIDDOR-reportable incidents across the portfolio, 100% pass rate on internal and client compliance audits, and 100% of statutory certificates issued in PDF within agreed contractual SLAs. Legislative & regulatory compliance ensure full compliance with all applicable statutory obligations, including Electrical Safety Standards Regulations, Building Safety requirements, Awaab s Law obligations and client-mandated compliance procedures. Project / installation delivery 95%+ of project works completed on time, on budget and with zero defects at handover. Team performance & retention voluntary attrition in the Rest of Business team below 12% per annum; 100% of operatives holding valid DBS, scope-appropriate accreditations and current competency records and efficient 1:1 s, Performance Review skills. What We Offer At Fixatex, we believe great work deserves great rewards. You can expect: Competitive salary based on experience Private healthcare contribution and life assurance Discretionary bonus Car allowance 25 days annual leave plus bank holidays Supportive sick pay and wellbeing policies Ongoing training and development in our purpose-built training centre A genuine team environment where everyone s input matters A supportive workplace that recognises the need for flexibility Regular team events and celebrations £1000 employee referral scheme Our Values We re proud of the culture we ve built and are looking for people who live by our values: Care like it s family Ownership at every level One team with integrity Keep raising the bar We are committed to ensuring our recruitment practices promote equal opportunities, embrace diversity, and prevent discrimination. Candidates are assessed fairly and consistently against the skills, experience, and competencies required for each role, ensuring that all appointments are made on merit. Beyond recruitment, we maintain an ongoing commitment to building a diverse workforce and fostering an inclusive working environment for all. We strive to create a culture where everyone feels respected and supported, can contribute fully, and is encouraged to reach their full potential.

Sales Team Leader / Manager (Player-Coach) Location: Leeds (On-site) Package: £30,000 - £34,000 Basic (DOE) + 20% Monthly Profit Share OTE: £55,000 - £70,000+ (Uncapped) Are you the best closer on the floor, but you're not getting the progression you need? Right now, you are probably a Senior SDR or a Team Leader carrying the weight of your current team. You know how to drive a room and close, but you are stuck with micromanagement, capped commissions, and a "clipboard manager" culture. It's time to take the keys to your own operation. Who our client is is a premium appointment-setting agency for the UK solar & home improvements industry. We don't do "churn and burn" data. We charge our clients a premium because we deliver gold-standard, rigorously qualified appointments. We win on quality, integrity, and zero-tolerance compliance. Our Founder is stepping back to a Board position. We are looking for an elite Player-Coach to take over the Leeds office, manage a team of 4 SDRs (with plans to scale), run the P&L, and act as the true engine of the business. The Deal: We don't just pay a salary; we pay like a partnership. You will receive a secure base salary, plus 20% of the Net Profit generated by your floor, paid every single month. The Sales team leader DNA We Are Looking For (Soft Skills) Extreme Ownership: You never blame the leads, the dialler, or the staff. If someone calls in sick, you jump on the phone. If the tech breaks, you run roleplay sessions while fixing the outage. You own the end result. High-Energy Motivation: Sales is a grind. You have the charisma to run high-energy morning meetings, gamify the targets, and foster a culture of gratitude, public recognition, and relentless development. Unrelenting Integrity: You are ruthless when it comes to our "Right First Time" standard. You have the backbone to dismiss a top performer if they lie to a customer to get a booking. The Sales team leader Mechanics You Must Master (Hard Skills) Advanced B2C Telesales & Closing: You lead from the front. If the floor is fully staffed, you coach. If the team is short-staffed, you put on a headset and dial for up to 80% of your shift to protect the daily revenue. Dialler & Data Management: You know how to read contact rates, drop rates, and disposition analytics to shift calling data geographically in real-time. Metrics & P&L Management: You understand unit economics. You will manage SDR wages and overheads against our strict Cost-Per-Appointment targets to ensure the business stays highly lucrative. The Brutal Truth (Is this Sales team leader for you?) What you will absolutely LOVE: True autonomy. You will not be micromanaged. You get to build your own team culture, treat the business like your own, and take a massive 20% cut of the profits every month. You will finally be paid for your leadership. What will TEST you (The stuff you might hate): The strict, automated reporting: You must submit daily and weekly numbers to the Board. There is no hiding in a spreadsheet. The Player-Coach reality: If the team is down a person, you are dialing. Period. The Pipeline Lag: You must have the financial maturity to understand that Months 1 and 2 are about building the pipeline. Month 3 is when the backend solar installation bonuses snowball and your monthly profit share truly explodes. Who this is RIGHT for: A hungry, ambitious sales killer who commands respect, loves developing junior talent, and is ready to step up into true business operations. Who this is WRONG for: "Clipboard Managers" who think cold calling is beneath them. "9-to-5ers" who want to leave the second the clock strikes 6:00 PM regardless of whether the daily target was hit.

Our client is a fast-growing cosmetics manufacturing business with an enviable reputation for quality, innovation, and partnership. They are proud to work with some of the most exciting brands in personal care, and as their business scales, so does the ambition behind their commercial team. This is a brand-new role, created because they ve grown. They need a commercially sharp, people-first leader to take day-to-day ownership of their account management function protecting what they ve built, and driving what comes next. If you're a B2B sales leader who thrives in technically complex, relationship-driven environments and you want a role where your impact will be immediate and visible, our client would love to hear from you. Why This Role, Why Now Our client has grown significantly and this role exists because of that success. You'll step in as the single point of accountability for revenue delivery across their customer base, leading a talented team and working hand-in-hand with the Commercial Director to shape how they go to market. You'll own the relationship with their top account, lead joint business planning across all key accounts, and build the operational rigour that lets their commercial team perform at its best. This is a high-profile, high-impact position with real scope to leave your mark. What You ll Be Doing Revenue and Account Management: Own the annual revenue target across all key and managed accounts, with full accountability for delivery and forecast accuracy. Act as the senior commercial relationship holder for our client s anchor account, working closely with the dedicated Senior AM. Lead joint business planning across key accounts commercially rigorous and aligned to their growth objectives. Identify and execute growth opportunities volume, range extension, NPD listings, and new categories. Set performance standards and escalation protocols for small accounts managed via the Inside Sales Executive. Pricing and Commercial Proposals: Own the commercial approval process for complex pricing proposals involving formulation and packaging variables. Develop robust, defensible pricing models that balance margin protection with competitive positioning. Ensure the team has the tools, templates, and capability to turn around accurate proposals within agreed timescales. Team Leadership and Development: Line manage and develop a team of five, setting clear objectives, running 1:1s, and building individual development plans. Foster a high-performance, customer-first culture with strong commercial acumen at its core. Recruit and onboard commercial talent as the business continues to grow. Commercial Operations and Insight Drive accurate CRM usage and pipeline reporting across the accounts and new business team. Deliver monthly revenue forecasts, account performance reports, and risk registers to the Commercial Director and board. Work cross-functionally with operations, finance, and R&D to ensure customer commitments are deliverable and margin is protected. What They re Looking For Essential Experience: Significant B2B sales leadership experience, ideally in FMCG, personal care, cosmetics, contract manufacturing, or adjacent sectors. A proven track record managing large, complex customer accounts and protecting high-value revenue relationships. Experience leading and developing commercial teams including Account Managers and sales support functions. Strong grasp of consultative, long-cycle sales (6 12 months) involving multiple stakeholders and technical variables. Commercial fluency in pricing, margin management, and proposal development comfortable challenging numbers and building business cases. Experience working cross-functionally with operations, supply chain, or R&D in a product manufacturing environment. Highly Desirable: Background in personal care, toiletries, or beauty an understanding of formulation and packaging complexity is a real advantage. Experience managing a customer representing a disproportionately large share of revenue. Exposure to NPD commercialisation briefing, costing, and negotiating new product listings with retail or brand customers. Familiarity with CRM platforms such as Salesforce or HubSpot. Benefits: 37.5 hour week; Monday Friday; 8am to 4pm Company Bonus Scheme Quarterly Incentives Long service award Company pension Employee discount Free on-site parking

Contract Full-time, permanent (We welcome proposals for flexible working arrangements) Salary £55k per annum This is a newly created role. with responsibility for financial management owned previously by the Executive Director, supported by the Head of Finance & Operations. In the refreshed structure operational and finance functions are separated. The purpose of this role is to ensure the organisation is financially sustainable, well governed, and able to deliver its mission effectively. You will lead the financial management of the organisation, ensuring robust financial control, high-quality reporting, and effective financial planning to support strategic decision-making and long-term sustainability. This is a hands-on, collaborative role in a busy team, spanning both strategic and operational finance. Being a success in this role will essentially balance three things at the same time: 1. Financial stability, control and risk management 2. Artistic and charitable ambition 3. Long-term organisational resilience and sustainable growth Over the last two years the Festival has refreshed a number of our platforms and ways of working, including updating our CRM, ticketing and finance systems (Xero). We have worked with an external consultancy firm who have reviewed our systems and processes in finance and recommended new approaches; we are seeking a financial leader who can continue to progress this transformation, embedding new systems and ways of working across the team, while managing the busy annual BAU finance operations. We are in year two of a refreshed Strategic Plan, with a focus on building organisational resilience, maximising income and building new revenue streams; our new Finance Director will play a key role in realising these ambitions. The role will be the key liaison with the Audit & Risk Committee of the Board of Trustees. Key Responsibilities: Financial leadership Financial reporting and insight Festival and programme support Sustainability and development support Systems and data Compliance, governance and risk management Leadership and team management Essential Knowledge, skills and experience Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent experience) Significant senior financial management experience including Xero accounting system Experience of budgeting, forecasting, and financial planning Experience preparing statutory accounts and managing audits Strong understanding of financial controls and governance Experience presenting financial information to boards or trustees Excellent communication and stakeholder management skills Ability to work strategically and operationally in a fast-paced environment For full information on key responsibilities and person specifications please see full Job Description on Edinburgh International Book Festival Website. Key Dates: Closing date for applications: Monday 29th June 2026. Please complete the online application using the links on our website. Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.

Head of Contact Centre Are you a commercially driven Contact Centre leader with a passion for customer experience? We're looking for an experienced Head of Contact Centre to lead both Sales and Customer Service operations, driving revenue growth, improving conversion performance, and delivering exceptional customer journeys across multiple channels. You'll be responsible for creating a high-performing, customer-focused culture, leading teams to exceed commercial targets while ensuring outstanding service delivery and complaint resolution. You'll also play a key role in shaping the future of customer contact through automation, AI, self-service solutions, and continuous process improvement. What you'll bring: Proven leadership experience within a sales-focused contact centre or customer operations environment A track record of delivering revenue growth and improving conversion rates Strong experience leading customer service and complaint handling teams Knowledge of omnichannel contact centre operations Experience implementing automation, AI, self-service tools, or operational improvements Strong analytical, reporting, and stakeholder management skills Experience in the travel industry with knowledge of Package Travel Regulations would also be an advantage What's in it for you? Opportunity to shape and influence customer strategy at a senior level Lead transformational change across sales, service, and technology Work closely with executive leadership to drive business performance Develop and inspire high-performing teams in a customer-centric organisation If you're passionate about commercial success, customer excellence, and leading teams through transformation, we'd love to hear from you.

Your new company The company is a SME Oil & Gas services business with operations in Singapore, New York and London. The company currently has a mix of assets supporting the Oil & Gas sector, mainly in the maritime space. The company has an overall headcount of about 50 people and fantastic staff retention. Your new role Working in the headquarters, managing a small team, reporting to the FD, this role takes overall ownership for monthly reporting, system implementation and process improvement across the company.Duties: Leadership of monthly management reporting process Financial reporting - production to listed parent Ongoing systems improvement work following implementation Working with auditors at year-end Annual budgets and forecasts Business partnering with divisional stakeholders including non-finance budget holders What you'll need to succeed You will need to be a qualified accountant, with experience producing accounts in accordance with IFRS. The role would be suited to professionals with desire to really grow with a small to medium-sized business in the Oil & Gas / Maritime sector. What you'll get in return You will get to be part of a well-respected, financially secure business that is generating revenue and looking to significantly grow. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior HSE Manager Bridgwater Salary £75k A rapidly growing textile manufacturer (revenues £60M+) is seeking a Senior HSE Manager to lead health, safety and environmental strategy across its Bridgwater site. Reporting to the Operations Director, the role will focus on building a scalable HSE management system, strengthening governance, and ensuring effective risk control as the business grows. The successful candidate will be highly visible on-site, coaching leaders, embedding consistent standards, and driving a proactive, leader-led safety culture. Key responsibilities include leading the HSE roadmap, overseeing risk management and compliance (including machinery safety and contractor controls), driving incident prevention and root cause analysis, and providing clear performance reporting to senior leadership. Candidates should have strong HSE leadership experience in manufacturing, a NEBOSH Diploma (or equivalent), and a proven ability to influence stakeholders and deliver measurable improvements. Experience with ISO 45001 systems and multi-site operations is preferred. We are looking for someone that has experience in driving safety strategy on a single large or multiple sites, in busy and fast paced manufacturing/industrial environment. It would be beneficial if the candidate can demonstrate growth and site expansion support from HSE perspective, who has operated at senior level and reported KPI and valuable insights to all business stakeholders, including the board level. This role will suit a person that may have previously worked as a HSE Manager, H&S Manager, Senior HSE Manager, Head of HSE, Head of Health, Safety & Environment, HSE Lead

The FA Learning Division are looking for a Head of Business Operations to provide clear, purposeful leadership of the Business Operations function, shaping a high-performing, commercially driven and service-led operation across a complex, multi-functional environment. As a key member of the FA Learning Senior Leadership Team and the wider FA Extended Leadership Group, this role drives commercial performance, ensures consistently high-quality and impactful customer experiences, and fosters a culture of continuous improvement and innovation to enhance efficiency and delivery impact. Working closely with colleagues across the Division and The FA to ensure FA Learning is well-connected and aligned, the role ensures robust operational delivery, enabling teams to achieve financial and strategic objectives with pace and ambition, while fostering ongoing personal development within a values-led, people-first environment. This role will be advertised until Friday 26th June. First stage interviews will then be held online on the 9th July, and those that are progressed to the second stage will be invited to attend an in person interview at The National Football Centre, St. George's Park on Thursday 16th July. What will you be doing? Own and drive the commercial performance of FA Learning, leading the delivery of domestic and international commercial strategy to maximise revenue, value and sustainable growth, underpinned by a strong values-led approach. Drive the execution of FA Learning's operational strategy, ensuring delivery is aligned to divisional priorities, financial targets and business plan ambitions. Translate financial and performance data into clear, accessible insight, ensuring teams across the Division understand the commercial position and drivers of performance, and can act on it. Maintain a clear and consistent grip on business operations, ensuring effective planning, delivery discipline and performance management across the division. Lead the development and management of strategic partnerships and suppliers, working with Procurement, Finance and Legal to negotiate effectively and secure optimal value. Set the standard for customer excellence, ensuring consistently high-quality, accessible and impactful experiences for learners and stakeholders. Act as the senior point of escalation for complex complaints, managing issues with professionalism and care to protect the FA Learning brand and reputation, and the customer experience. Inspire, lead and develop high-performing teams, creating a collaborative, inclusive and people-first environment that empowers individuals and connects people to delivery and purpose. Act as a trusted and commercially credible leader within the FA Learning Senior Leadership Team, influencing decisions and shaping outcomes beyond the immediate function. Build strong connectivity across FA Learning and the wider FA, particularly with key colleagues and functions, ensuring alignment and a 'one FA' approach to delivery. Ensure strong governance of partnerships, including clear service level agreements and performance expectations. Manage core course budgets and own operational resilience and business continuity planning for the division. Lead the continuous improvement of business operations, simplifying processes, increasing efficiency and impact, enhancing delivery impact across the division. Execute additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Proven experience leading a commercially focused operational function, with accountability for driving revenue, value and performance across a complex, multi-functional operation. Strong financial acumen, with the ability to interpret, translate and communicate financial data into clear, actionable insight. Demonstrable experience of leading high-performing teams, with a values-led, people-first leadership style. Ability to maintain a clear and consistent grip on complex business operations, ensuring effective planning, delivery and performance management. Experience of driving continuous improvement, with the ability to simplify processes, increase efficiency and enhance delivery impact. Strong stakeholder management and communication skills, with the ability to build relationships and influence across functions and organisational boundaries. Proven experience of managing external partnerships and suppliers, including leading commercial negotiations and securing value. Commitment to delivering high-quality customer experiences, with the ability to set and maintain service standards across a complex operation. Strong problem-solving capability, with the ability to identify root causes and implement effective, timely solutions. A commitment to continuous self-development, with a curiosity to learn, adapt and evolve in a fast-moving environment Beneficial to have: Experience working within a multi-functional organisation, with the ability to build strong connectivity across central functions (e.g. Finance, Strategy, Digital). Experience operating within a commercially competitive or customer-driven environment. Strong data literacy, with the ability to use insight to identify trends, inform decision-making and track performance. Experience of leading operational change or transformation initiatives. High levels of resilience and adaptability, with the ability to remain calm, balanced and effective in a fast-paced environment. Strong project management capability, including planning, prioritisation and delivery across multiple competing demands. What's in it for you? We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract ) A hybrid working model which offers greater flexibility. For more information on what it is like to work at The FA, please visit our FA Careers page, Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

Description Who we are Science Group is an international, AIM listed services and product development organisation operating at the cutting edge of science and technology innovation. We are looking for a Finance Manager for the Sagentia Defence and Aviation Practices to work with the senior leadership team and be an important contributor to the running of the Division. Sagentia Defence and Aviation is a combined 10m revenue defence consultancy business with offices in Bristol, Epsom and Harston, near Cambridge. Job Role In this role, you shall work closely with senior management and the consultants to support them in understanding the performance of the business and interpret the financial results and KPIs to maximize cash and profitability, including recommending and subsequently implementing changes to the business processes, operations and controls. You shall use your excellent management skills coupled with a thorough knowledge of finance and commercial principles to utilise, prepare and analyse operational and financial reports and forecasts for the division. This is a hands-on role and you shall be in the detail to understand the results, ensure their accuracy and explain these results to senior management. Reporting to the Finance Director and will be expected to direct, lead and most importantly motivate the Finance team to deliver against agreed goals and targets. Following direction from the Finance Director, you shall also help transition operational and finance processes to drive efficiencies and help align the business with the wider Group. To be successful in this position you will have worked in a similar role with proven work experience, along with a recognised accountancy qualification (e.g., ACA, ACCA). The ability to interpret financial information and effectively communicate it to staff without a financial background is essential as well as having confidence when dealing with a wide variety of people and prioritising competing deadlines. This role will be based in our Harston head office with regular travel to the Bristol office along with other group sites. Key Responsibilities Preparation of management accounts Supporting P&L budgeting and forecasting Preparation of reports Ownership of process adherence and improvement Continual improvement of information reported including heavy use of spreadsheet modelling Support to the Finance Director Preparation and support for Group and Divisional reporting Experience & Qualifications ACA/CIMA/ACCA qualified or equivalent Ability to present information in a clear and concise manner and use this to influence others (finance and non-finance staff) An analytical approach to resolving problems and finding effective solutions Experience in modelling and analysing large volumes of data and interpretation of financial information Organised and able to manage competing priorities with multiple stakeholders Experience of processing and managing month end routines and process Intermediate knowledge of Microsoft Excel Career Development We are committed to career development and make a focussed effort to offer bespoke training and mentoring to allow each individual to thrive within their environment and realise personal potential. We offer a competitive salary and benefits package.

Role: Hotel Manager Location: Guernsey, Channel Islands Salary / Rate of pay: 45,000 per annum + 1-Bedroom Flat Platinum Recruitment is working in partnership with a wonderful, established hotel in Guernsey, and we have a fantastic opportunity for an experienced Hotel Manager to lead their property operations. What's in it for you? Live-in accommodation provided: Includes a comfortable, private 1-bedroom flat. Island lifestyle: A unique opportunity to live and work in the beautiful Channel Islands. Autonomy and impact: Take full ownership of the day-to-day operations and shape the guest journey. Career growth: Work closely with the Operations Director and a wider regional network of hospitality professionals. Supportive environment: A collaborative leadership culture focused on long-term business success and staff retention. Package 45,000 per annum Subsidised Live-In Accommodation (1-bedroom apartment) Why choose our Client? This is an exceptional prospect for a commercially minded, hands-on manager to take the reins of a popular and charming hotel in Guernsey. The property prides itself on providing excellent hospitality for residents, restaurant diners, and function guests alike. Following a period of focus on high-quality standards and local tourism growth, the hotel is primed for a leader who can drive commercial performance, build a motivated team, and act as the true public face of the business. What's involved? As Hotel Manager, you will be ultimately responsible for the day-to-day running of the entire hotel operation, reporting directly to the Operations Director. Team Leadership: Build, empower, and train a high-performing department head team to consistently exceed rising customer expectations. Operational Standards: Maintain a visible, hands-on presence during peak times, ensuring efficient working practices and smart staff rota management. Financial & Commerical Acumen: Manage profitability by monitoring cost of sales, minimising waste, and working closely with the Head Chef on gross profit margins. Sales Drive: Actively identify opportunities to boost accommodation and food revenue through seasonal packages, staycations, themed events, and local social media messaging. Compliance: Ensure the property adheres strictly to all health and safety, fire, and food hygiene regulations, whilst maintaining strong relations with VisitGuernsey. Sound like the role for you? For this, we hope you have: Proven Hospitality Management Experience: A strong background as a Hotel Manager, Deputy GM, or an accomplished Operations Manager looking for their next step. A Balance of Skills: Strong financial and strategic capability combined with a willingness to be operationally hands-on when the business requires it. Excellent People Skills: A natural leader who enjoys mentoring staff, handling guest feedback swiftly and decisively, and building strong local community relationships. Regulatory Knowledge: Familiarity with compliance, health and safety, and working alongside tourism boards. Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this Hotel Manager role in Guernsey. Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation. Consultant: Natasha Seadon Job Number: (phone number removed) / INDF&B Job Role: Hotel Manager Location: Guernsey Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Leading established multi-brand Tour Operator, based in Gloucestershire are looking for a highly driven, commercially focussed Revenue Optimisation Manager to drive revenue and passenger growth leading to sustainable profitability. You will be a commercially driven and strategic manager to head up the Revenue & Yield Team, leading the performance of our UK and European touring portfolio and driving revenue growth across digital marketing channels. Reporting to the Commercial Director, you'll play a key role in delivering commercial targets by tracking performance, identifying opportunities, mitigating risk, and optimising portfolio performance from launch through to departure. Working cross-functionally with Product, Marketing, Operations, and Insight, you'll help shape and deliver commercial strategy across the business. This is a hybrid role, and would suit someone prepared to relocate to enable 3 days in the office per week, or it is commutable from locations including Bristol, Birmingham, Swindon and Oxford. JOB DESCRIPTION: Commercial Planning & Portfolio Strategy Support delivery of annual and seasonal capacity, pricing, and product plans to achieve revenue and profit targets. Lead route planning using customer insights and performance data to optimise coverage and identify growth opportunities. Provide data-driven capacity recommendations and support product development and budgeting. Pricing & Yield Management Develop and manage pricing strategies using market trends, competitor analysis, and sales performance. Optimise yield through pricing, promotions, and capacity adjustments. Work with Marketing, Product, and Operations teams to maximise sales performance and manage underperforming products. Performance & Forecasting Monitor revenue, passenger, yield, and profit performance against budget and forecast. Provide commercial insights, recommendations, and recovery plans where needed. Develop accurate forecasting models and collaborate with Finance and Insight teams to support business planning. EXPERIENCE REQUIRED: The ideal candidate will bring strong experience in pricing, yield management, forecasting, and leadership, combined with excellent analytical skills, commercial acumen, and a strong understanding of consumer behaviour and market trends. We're looking for an inspiring leader who can think strategically, solve problems creatively, and deliver results. You will not be afraid to challenge the status quo - an attitude of continuous testing, learning and improving to deliver strong and improved revenue/ passenger growth is vital for this role. Advanced Excel skills are essential. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or

FOOD & BEVERAGE OPERATIONS MANAGER Salary: £35,000 - £42,000 per annum + tips Location: Suffolk countryside (Must be a driver due to rural location) This is an exceptional opportunity for an entrepreneurial Food & Beverage Operations Manager to take full ownership of a department and make it their own. Set within a beautifully restored, award-winning luxury hotel and spa in the Suffolk countryside, this role is perfect for a driven leader ready to spearhead a major project, deliver outstanding results, and gain the industry recognition they deserve. The Opportunity We are looking for a business-minded visionary to drive growth in an already highly successful operation. You will not just manage; you will innovate, train, and build a high-performing team from the ground up. This role blends strategic development with hands-on leadership across multiple high-end outlets, including refined dining, relaxed lounge service, a busy events calendar, and a famous afternoon tea service. Key Responsibilities Departmental Ownership : Take total control of the F&B department, implementing your own ideas and systems to elevate the business. Team Development : Recruit, train, inspire, and mentor a passionate team, building a culture of excellence and accountability. Project Management : Lead strategic operational projects designed to maximise revenue, improve efficiency, and enhance the guest experience. Operational Excellence : Oversee seamless day-to-day service across all restaurant, bar, and private event spaces. Financial Acumen : Manage budgets, stock control, and labour costs with an entrepreneurial, growth-focused mindset. What We Are Looking For An experienced F&B Manager with an entrepreneurial spirit and a track record of growing successful businesses. A natural educator who loves training staff and building long-term talent pipelines. A proactive project leader who thrives on autonomy and wants to make a measurable impact. Strong leadership skills with a hands-on, front-of-house presence. Must be a driver with access to a vehicle due to our beautiful, remote countryside location. What s in it for you? Competitive Package : Up to £42,000 base salary (depending on experience) plus a lucrative share of tips. Career Progression : Clear pathways to senior leadership within a highly respected hospitality group. Recognition : Full backing from senior management to execute your vision and celebrate your wins. Work Environment : A supportive, professional culture within a stunning, quality-driven luxury resort. If you are a driven, autonomous leader ready to put your stamp on a premium operation, apply today to Jonathan at Select Recruitment to take the next definitive step in your career.

Branch Commercial Manager Annual Salary: 60K OTE Location: Prime town-centre location Job Type: Full-time Join a fast-growing European business in the premium valuables and trading sector. We are seeking a driven, entrepreneurial Branch Manager to take charge of a high-end retail location. This role offers the chance to operate with autonomy, delivering exceptional customer experiences and driving revenue growth. Day-to-day of the role: Lead and manage a premium boutique with full ownership of daily operations. Drive sales performance through confident negotiation and customer engagement. Assess and trade high-value items such as jewellery, coins, and precious materials. Create a luxury, trusted experience for every customer. Build strong local relationships and grow your market presence. Ensure full compliance with all regulatory and security standards. Maintain exceptional in-store presentation and professionalism. Execute local marketing initiatives to increase visibility and sales. Required Skills & Qualifications: Natural negotiator with a charismatic and confident personality. Excellent at building rapport and influencing outcomes. Highly organised with strong attention to detail. Comfortable working with numbers and high-value transactions. Independent and self-motivated, capable of running a single-person branch. Experience in sales, retail, financial services, or customer-facing roles is preferred but not essential. Full UK driving licence & vehicle required. GCSE Maths & English (or equivalent). Benefits: Competitive base salary with uncapped commission from your first deal. Realistic high earnings - top performers exceed £4,700/month. Full autonomy in your role with ongoing head office support. Comprehensive 4-week paid training programme with industry experts. Clear opportunity to grow within a fast-scaling international business. 25 days annual leave + bank holidays. Continuous support for marketing and business development. Why This Role Stands Out: This isn't just another retail job. It's an opportunity to run your own branch with real accountability, develop high-value negotiation skills, and build a rewarding career in a growing international business. You'll be trusted, empowered, and supported to succeed. Ready to Take Ownership of Your Success? If you're ambitious, commercially minded, and ready to step into a role where your impact truly matters-this is your next move. To apply for the Branch Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Senior Finance Manager - Franchise Partnerships, Retail Senior Finance Manager - Franchise Partnerships, Retail The location of the role is Paddington, London (hybrid working) . The duration of the contract is 4 months . The pay rate on offer is 650 - 750 per day (via Umbrella agency) . Role purpose As Senior Finance Manager - Franchise Partnerships, you will lead financial strategy and governance for franchise operations across Asia, MENA, and Europe. This role requires a strategic thinker with strong commercial acumen, capable of delivering profitable growth through robust financial planning, insightful analysis, and cross-functional collaboration. Behaviours of being curious, tenacious and brave will enable you to be successful as you collaborate and bring structure into the numbers. This is a role where you can make a real difference in creating value as we work with our Partners to grow, modernise and reset our franchise partner agreements, delivering profitable transformation growth in Franchise Partnerships. Key accountabilities, responsibilities, and measures Financial Leadership for Partnerships Take ownership of the financial management for franchise partnerships, including budgeting, forecasting, performance tracking, balance sheet, and controls ensuring delivery of revenue and profit targets. Develop and deliver robust financial models to assess franchise performance and support strategic initiatives. Oversee budgets, forecasts, and performance reviews; manage robust governance processes around financial policies, franchise agreements, and regulatory requirements. Business Partnering Collaborate with Commercial, Supply Chain and Legal/Compliance teams to drive profitable growth; and structure new franchise deals and renegotiate existing agreements. Support Joint Business Plans, track key initiative performance such as Trusted Value, and manage robust governance processes. Deliver actionable insights to senior leadership to optimize franchise profitability and cash flow. Performance Analysis Monitor key metrics such as revenue, margin, and returns for franchise operations. Weekly trade analysis and response choices to deliver against targets. Prepare monthly and quarterly performance reports for stakeholders. Use data and analytics to inform decisions, identify risks and opportunities recommending corrective actions where necessary. Strategic Projects Support growth plans, including contractual financial models and due diligence. Lead financial input into pricing strategies, royalty structures, and incentive programs. Drive continuous improvement in financial processes and reporting for franchise operations. Key skills Qualified accountant (CIMA, ACCA, ACA, CA) with at least 5 years' post-qualification experience. Strong commercial acumen and experience in business partnering, ideally in retail or FMCG. Proven ability to communicate and influence at senior levels, with a collaborative and solution-driven approach. Strong analytical capabilities, comfortable working with and accurately manipulating data to provide accurate and insightful analysis. A strong commercial awareness and continuous improvement mind set, with the ability to maintain and further enhance controls and process. Forward thinking with the ability to understand future requirements and how they can inform current plans. Key relationships and stakeholders Reports into Head of Finance Business partner to the Franchise Partner Team (Heads of Franchise Partnerships) Other Finance Contacts: International Finance; Business Service Centre and Analytics teams; and Legal/Tax/Compliance teams. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Legacie Management and Lettings are currently recruiting for a Block Director / Head of Block to over see all things relating to our Block part of the business. Legacie are a privately owned Property Development and Management company based in Liverpool of which we continue to see significant growth across the group. Job Summary We are seeking an experienced Block Director / Head of Block to lead our team and oversee operational functions within our block Management. The ideal candidate will possess strong leadership skills, exceptional organisational abilities, and a comprehensive understanding of residential block processes. This role involves strategic planning, team management, and ensuring the smooth execution of daily activities to meet organisational objectives. The Director will play a pivotal role in fostering a positive work environment and driving continuous improvement across departments. Responsibilities Develop and implement strategic plans to achieve organisational goals. Lead, motivate, and manage teams to ensure high levels of performance and engagement. Oversee administrative functions, including data entry, office management, and record keeping. Utilise Yardi software for property management tasks and reporting purposes. Maintain excellent phone etiquette when liaising with clients, partners, and internal teams. Identify opportunities for upselling services or products to enhance revenue streams. Coordinate with various departments to streamline operations and improve efficiency. Monitor key performance indicators (KPIs) and prepare reports for board meetings Foster a positive organisational culture centred on professionalism and continuous development. Requirements Proven experience in a Property / Block Director role. Managed large teams Excellent communication and delivery skills Proven track record in growing a department Ability to upsell services effectively while maintaining customer satisfaction. Organised with the ability to prioritise tasks efficiently under pressure. Previous experience in a leadership capacity is essential. This position offers an exciting opportunity for a motivated individual to contribute significantly to organisational success while developing their leadership capabilities within a supportive environment. Benefits 25 days holiday plus bank holiday Birthday day off Pension Medicare Death in service Parking on site Experience: Head of Block : 5 years (preferred) Block Director : 3 years (preferred) Managed teams within Block Budgets Compliance If you are interested in this opportunity and have the experience and background we are looking for then please apply online and a member of our recruitment team will be in touch to discuss. Experience: Head of Block : 5 years (preferred) Block Director : 3 years (preferred) Work Location: In person

3-Month Contract A leading and well-established professional services organisation is seeking an experienced BTE Credit Controller to join their finance team on an interim basis.This role sits within a specialist revenue function focused on BTE income, ensuring that payments are secured prior to service or policy activation, supporting both cash flow and risk mitigation. BTE experience is required to be considered for this role. Reporting to the Finance Manager, you will be responsible for managing and enforcing pre-event credit control processes, ensuring that income is received before services are delivered or cover is activated. Key responsibilities will include: Managing pre-payment processes to ensure funds are received ahead of policy inception or service delivery Proactively contacting clients, brokers, and internal stakeholders to secure outstanding BTE payments Monitoring upcoming activation dates to prevent services commencing without payment Working closely with sales, underwriting, or operational teams to hold or release services based on payment status Investigating and resolving payment queries efficiently to avoid delays in activation Producing and monitoring reports focused on pre-event income and outstanding prepayments Supporting process improvements to strengthen front-end financial controls Reducing financial risk by preventing debt from arising rather than recovering it About You The successful candidate will: Have proven experience in credit control, accounts receivable, or revenue management, ideally within a BTE or prepayment-led environment Be confident managing stakeholder relationships across finance, sales, and operations Demonstrate a proactive, preventative approach to credit control Possess strong organisational skills with the ability to manage deadlines linked to service or policy start dates Be confident working with finance systems and Excel to an intermediate level Be comfortable operating in a fast-paced, process-driven environment Additional Information Based in Bristol with hybrid working Immediate start preferred Competitive daily or hourly rate Opportunity to contribute to a well-structured and commercially focused finance function Why Apply? This is an excellent opportunity to step into a specialist BTE-focused role, where you will play a key part in protecting revenue and improving cash flow through proactive credit control practices. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join our client s growing team Operations and Business Development Coordinator They are growing rapidly and are looking for an exceptional individual to join their expanding surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the property and surveying sector. You'll play a central role in ensuring their Surveyors remain fully booked, their clients receive outstanding service, and their business continues to grow. They are looking for someone with excellent potential, a fantastic work ethic and exceptionally high standards, someone who takes genuine pride in their work, checks everything with precision and wants to make a meaningful impact within an ambitious and growing business. Key Responsibilities Enquiry Management and Sales Conversion: Respond promptly to incoming enquiries via our client s CRM and other channels. Professionally present and sell their services to convert enquiries into confirmed instructions. Issue accurate confirmation emails detailing scope, pricing and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor every instruction through to completion. Maintain accurate CRM records and client information. Ensure all documentation, workflows and communication sequences are completed correctly. Surveyor Diary Management and Logistics: Coordinate property access with tenants and landlords. Efficiently schedule Surveyor appointments to maximise productivity. Apply logical route planning and geographical awareness when allocating inspections. Reconfirm appointments 24 hours before attendance. Operational Support and Client Care: Ensure Surveyors confirm access and communicate any immediate concerns with clients promptly. Remind Surveyors of report deadlines and monitor progress. Support the production and timely completion of joint schedules, Court Ordered reports, responses to formal questions and other expert witness documentation. Help ensure the surveying team consistently meets internal and external deadlines. Maintain exceptional standards of customer service and professionalism throughout. Business Development: Build and nurture relationships with both existing and prospective clients. Generate direct instructions and referral opportunities. Support management in developing long-term repeat business and strategic partnerships. About You Our client would love to hear from you if you: Have experience in property or surveying (preferred but not essential). Are commercially minded and confident selling professional services. Possess outstanding organisational and logistical planning skills. Are personable, articulate and highly detail focused. Have a proactive, positive and solution-focused attitude. Take ownership of your work and consistently maintain exceptional standards. Check your own work with absolute precision and attention to detail. Enjoy working in a fast-paced environment and can prioritise effectively. Want to contribute ideas and help shape a growing business. Share their vision and ambition for continued growth. Rewards and Progression They offer a competitive hourly rate together with fair and achievable performance incentives linked to: Keeping Surveyor diaries full and operating efficiently. Generating repeat business and referral opportunities. Ensuring reports are delivered on time. Ensuring all follow-up work and client communications are completed promptly. Supporting the wider team in achieving operational and revenue targets. For the right person, this role offers genuine responsibility, career progression and the opportunity to become an integral part of a business with exciting growth plans ahead. If you think you'd thrive in this environment, or know someone who would, our client would love to hear from you.

Your new company Leading provider of personalised investment management and wealth management services for private investors and trustees. This includes discretionary investment management, unit trusts, tax planning, trust and company management, pension advice and banking services. Your new role The Business Manager is urgently required to join the organisation to oversee the business operations and growth within the regions. They will play a pivotal role in driving the commercial success and operational excellence of the Wealth Management business across a defined region. They will act as a strategic partner to regional heads, Team leaders and relationship managers to optimise business performance, and support the delivery of exceptional client outcomes. The position requires a strategic approach to commercials, relationship management and operational excellence. This individual will be responsible for driving business performance, supporting regional senior leadership, ensuring efficient day-to-day business management, and leading strategic initiatives to enable growth, scalability, and regulatory compliance. This role leads the planning, coordination, and execution of business readiness activities to minimise operational risks, maximise adoption, and ensure seamless transitions for the region. Partner with Regional Heads and Relationship Managers to deliver regional business plans and growth targets. Monitor and report on key performance indicators (KPIs), including revenue, net new money, client acquisition, and productivity. Support the implementation of strategic initiatives, including segmentation, pricing, and client experience enhancements. Member of the local or FP Leadership Committee and Management Committee team driving and shaping the future success of WM Develop plans and goals to help the WM leadership team achieve the agreed strategy and identify priorities against long-term and short-term directives. Principally responsible for ensuring that the wealth management business is fully prepared for the successful implementation of new products, services, operating model changes, technology, and regulatory changes. Realising WM business objectives by promoting efficiency and increasing profitability Oversight of WM Change initiative roadmap, ensuring appropriate resourcing/governance and local implementation Manage production of the annual business plan, budgets and forecasts, collaborating with CCO/ Distribution/ COO. Act as the first point of contact for resolving regional operational issues and escalating them where necessary. Support regional leadership in workforce planning, talent development, and succession planning. Drive performance management processes, including objective setting and regular reviews. Foster a culture of collaboration, accountability, and continuous improvement. What you'll need to succeed Proven experience in business management within wealth management, private banking, or financial services. Strong understanding of the regulatory environment and operational frameworks. Excellent stakeholder management and communication skills. Strong people-orientation, able to establish and maintain business relationships and motivate cross-functional teams. Analytical mindset with the ability to interpret data and drive insights. Experience in leading change and managing cross-functional projects. Strong commercial acumen and client-centric approach. Commercially astute, with a strong understanding of business dynamics and financial implications. Confident in manipulating, analysing, and interpreting data. Self-driven, comfortable working independently with a strong bias towards action and the ability to get things done at pace and to a high standard. A collaborative team member, adept at managing diverse requests, excelling in time and project management, and effectively delegating tasks within a team environment. What you'll get in return A company pension - 9% non-contributory or 10% if you contribute 5%. Private medical insurance - Individual on joining, family after 1 years' service. Life assurance - 8 x salary Income protection - 75 % salary Company share scheme. Discretionary bonus Flexible holidays - purchase up to 5 additional days. Green Car Scheme Family friendly policies - enhanced family leave for parents & carers Study support - study days and funding for courses and qualifications. Season travel ticket loans. Volunteering days Gym discounts Other voluntary benefits you can choose to suit you. What you need to do now# If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Location: Flexible / Hybrid UK Salary: 90,000 - 120,000 + Bonus + Benefits The Opportunity We are seeking an ambitious, commercially driven Sales Director to lead and scale our B2B sales function during an exciting period of growth. Reporting directly to the Managing Director, you will be responsible for developing and executing the sales strategy, driving revenue growth, expanding market share, and building a high-performing sales culture. This is a pivotal leadership role for an individual who combines strategic vision with a hands-on approach to winning business and developing teams. Key Responsibilities Develop and deliver the company's sales strategy aligned to business objectives. Lead, coach and inspire a high-performing B2B sales team. Drive sustainable revenue growth across existing and new markets. Identify and secure major strategic opportunities and key accounts. Build and maintain strong relationships with senior decision-makers and stakeholders. Monitor sales performance, forecasting, pipeline management and KPI delivery. Collaborate closely with Marketing, Operations and Executive Leadership teams. Analyse market trends, competitor activity and customer insights to inform strategy. Create a culture of accountability, performance and continuous improvement. Support recruitment, succession planning and talent development within the sales function. About You Proven track record as a Sales Director, Head of Sales or Senior Sales Leader within a B2B environment. Demonstrable success in delivering significant revenue growth and exceeding commercial targets. Strong leadership skills with experience managing and developing sales teams. Strategic thinker with excellent commercial acumen. Experienced in complex sales cycles and enterprise-level client engagement. Strong negotiation, influencing and stakeholder management skills. Data-driven approach with experience using CRM systems and sales analytics. Degree qualified or equivalent experience preferred. What's on Offer? Basic salary of 90,000 - 120,000 depending on experience. Performance-related bonus scheme. Executive benefits package. Flexible and hybrid working options. Opportunity to shape and influence the future direction of a growing business. Supportive leadership team and genuine career progression opportunities. Diversity & Inclusion Our client is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and empowered to succeed. Applications are welcomed from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, sexual orientation, pregnancy and maternity, or any other protected characteristic. About Zest 4 Talent Zest 4 Talent is an independent recruitment consultancy committed to delivering an inclusive recruitment process and presenting opportunities based on skills, experience and potential. We actively encourage applications from candidates of all backgrounds and are dedicated to supporting equal opportunities throughout the hiring journey. If you are a commercially focused sales leader with the vision, energy and capability to drive significant business growth, we would love to hear from you. Apply today or contact Zest 4 Talent for a confidential discussion.

K-People Europe is a London based recruitment consultancy and we've been recruiting top talents for our clients in UK & Europe since 2007. Our client, an industry leading global manufacturer of imaging solutions, is looking for a Customer Solutions Operations Manager who will be responsible is responsible for identifying, developing, and implementing optimal operational systems to enhance the efficiency, effectiveness, and overall quality of customer service operations, ensuring they reflect the standards, professionalism, and reputation expected of a global market-leading brand. Responsibilities (1) Operational Strategy, System Development & Process Improvement • Design, implement, and continuously improve scalable customer service systems and workflows across internal teams, distributors, and external partners. • Establish structured processes for technical enquiries, service coordination, stock management, quotations, spare parts operations, and customer communication to ensure consistency, accountability, and efficiency. • Develop, implement, and maintain SOPs (Standard Operating Procedures) across Customer Solutions operations to support operational consistency, service quality, and long-term scalability. • Lead the implementation and optimisation of software platforms and digital tools to improve visibility, communication, workflow efficiency, and cross-functional collaboration. • Review and improve service and spare parts pricing structures through operational analysis, market awareness, and business performance evaluation. • Establish structured administrative systems for service scheduling, reporting, coordination, documentation, and operational tracking. • Establish clear operational structures, responsibilities, and workflows between Customer Solutions Operations and the Technical Team to improve efficiency, accountability, and collaboration. • Support the development of a scalable Customer Solutions infrastructure capable of supporting future business growth across the UK and international markets. (2) Customer Solutions Operations & Technical Coordination • Develop a strong operational understanding of technical service activities, including hardware and software installation, system configuration, repair coordination, troubleshooting support, and service administration. • Coordinate customer service and technical support activities in collaboration with the Technical Team to ensure efficient communication, workflow management, and timely issue resolution. • Maintain up-to-date knowledge of industry trends, customer service developments, and operational best practices relevant to technical and customer support operations. • Prepare operational and customer service-related reports for management, HQ, and the European Head Office, including service performance analysis, failure rate reporting, and operational improvement updates. • Support the delivery of dealer and end-user training sessions when required to strengthen operational consistency, product understanding, and customer experience standards. (3) Spare Parts Operations, Commercial Administration & Stock Management • Manage spare parts and consumable operations while continuously improving related workflows and administrative processes. • Oversee quotations, order processing, invoicing, delivery coordination, and associated technical and administrative documentation to ensure operational accuracy and efficiency. • Manage purchasing activities including purchase orders, goods receipt processing, accounts payable invoice posting, and import-related administration. • Manage warranty operations, including warranty parts tracking, claim administration, documentation, and record management to support efficient and accurate warranty processes. • Support commercial performance and service revenue optimisation through effective management of spare parts, consumables, warranty systems, and service administration. • Identify opportunities to improve operational efficiency, stock accuracy, cost control, and service profitability through ongoing process evaluation and workflow improvement initiatives. Requirements (1) Must be fluent in English (2) Minimum of 5 years' experience in customer service operations, stock management, order management, or operational coordination roles. (3) Previous experience within technical service, IT, engineering, electrical, mechanical, or operational support environments is highly desirable. (4) Strong analytical, organisational, and problem-solving capabilities, with the ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail. (5) Strong report writing, administrative, and presentation skills, with proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook. (6) Experience using CRM platforms, ERP systems, and operational management software. SAP experience is preferred. (7) Ability to build structured systems, improve workflows, and contribute to operational scalability and continuous improvement initiatives. (8) Must have UK driving licence Conditions (1) Job type: Full-time & Permanent & Office based (2) Location: South West London (3) Working hours: 9am - 5:30pm (4) Annual leave: 22 days + Public/Bank holidays (5) Salary: K (depending on experience) Before you apply (1) The right candidate must be eligible to work full-time in UK immediately without any visa restriction. If you're on any visa permitting full-time work in UK, please indicate your visa status in your CV and when it expires. (2) The right candidate must be able to commute to South West London regularly as it's a fully office based role without hybrid option. (3) Please send your CV in MS Word format (4) ONLY right candidates will be contacted, and if your application is successful, we'll contact you within 5 working days.