A prominent hotel management company is seeking a motivated individual for a supervisory role in Food & Beverage operations in Bristol. The ideal candidate will assist in the daily running of the department, ensure the delivery of high service standards, and handle customer feedback. Strong communication skills and experience in hospitality are essential, as well as the ability to work flexible shifts, including weekends. Join us to enhance customer experiences in a fast-paced environment.
May 09, 2026
Full time
A prominent hotel management company is seeking a motivated individual for a supervisory role in Food & Beverage operations in Bristol. The ideal candidate will assist in the daily running of the department, ensure the delivery of high service standards, and handle customer feedback. Strong communication skills and experience in hospitality are essential, as well as the ability to work flexible shifts, including weekends. Join us to enhance customer experiences in a fast-paced environment.
Night Porter Rate of pay / Hours: Generous Company Benefits, Training & Development Under 18's rate: £10.85 per hour Contract Type: Nights, 16 hours a week Location: Malmaison Birmingham The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This hands on role manages guest expectations and ensures the brand standards are maintained. Responsibilities Take responsibility for the Food & Beverage Department during the night. Welcome guests to the hotel in a friendly and helpful manner. Ensure public areas are kept immaculate by cleaning and preparing meeting and event spaces for the next day. Assist guests with their luggage. Deal with any enquiries and provide assistance. Carry out nightly Health and Safety audits. Maintain excellent communication and organisational skills. Qualifications Experience: Experience of working in a similar role is beneficial; experience of night shift work is essential. Working Hours & Flexibility We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We can offer great flexibility if required. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview. Career Development & Benefits Successful candidates can progress to Night Supervisory or Assistant Night Management roles. We offer nationally recognised apprenticeships alongside detailed brand training. We help you be 'The Difference' between good and great guest experiences.
May 08, 2026
Full time
Night Porter Rate of pay / Hours: Generous Company Benefits, Training & Development Under 18's rate: £10.85 per hour Contract Type: Nights, 16 hours a week Location: Malmaison Birmingham The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This hands on role manages guest expectations and ensures the brand standards are maintained. Responsibilities Take responsibility for the Food & Beverage Department during the night. Welcome guests to the hotel in a friendly and helpful manner. Ensure public areas are kept immaculate by cleaning and preparing meeting and event spaces for the next day. Assist guests with their luggage. Deal with any enquiries and provide assistance. Carry out nightly Health and Safety audits. Maintain excellent communication and organisational skills. Qualifications Experience: Experience of working in a similar role is beneficial; experience of night shift work is essential. Working Hours & Flexibility We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We can offer great flexibility if required. We are busier during evenings and weekends, but shift patterns and contracted hours can be discussed at interview. Career Development & Benefits Successful candidates can progress to Night Supervisory or Assistant Night Management roles. We offer nationally recognised apprenticeships alongside detailed brand training. We help you be 'The Difference' between good and great guest experiences.
AP Supervisor Temp to Perm up to £43k (temp equivalent) 4 days a week in the office ASAP Start I am actively recruiting for an experienced AP Supervisor to join a well established Restaurant Group in London. The role requires someone who is immediately available or on short notice (2 weeks or less) as its Temp to Perm. Responsibilities will include: Food & Beverage invoice processing Supplier reconciliations Maintenance of iDocs system (invoice scanning system) Processing Payment runs Month End close Maintain DD suppliers Invoice queries from the wider business AP inbox maintenance Supervision of 2 x AP clerks and reporting in to the Transactional Finance manager Ad hoc support for the finance team Candidate Specification: Previous experience in a Supervisory role, supervising at least 2 AP clerks A min of 5 years within Accounts Payable, preferable within the restaurant industry but not essential Strong technical skills (excel, software) Confident, strong communication skills, both written and verbal Collaborative and positive working attitude
May 08, 2026
Full time
AP Supervisor Temp to Perm up to £43k (temp equivalent) 4 days a week in the office ASAP Start I am actively recruiting for an experienced AP Supervisor to join a well established Restaurant Group in London. The role requires someone who is immediately available or on short notice (2 weeks or less) as its Temp to Perm. Responsibilities will include: Food & Beverage invoice processing Supplier reconciliations Maintenance of iDocs system (invoice scanning system) Processing Payment runs Month End close Maintain DD suppliers Invoice queries from the wider business AP inbox maintenance Supervision of 2 x AP clerks and reporting in to the Transactional Finance manager Ad hoc support for the finance team Candidate Specification: Previous experience in a Supervisory role, supervising at least 2 AP clerks A min of 5 years within Accounts Payable, preferable within the restaurant industry but not essential Strong technical skills (excel, software) Confident, strong communication skills, both written and verbal Collaborative and positive working attitude
We are looking for a motivated & hard working individual, to work as part of our Facilities Team, working at Wonford House Exeter. The Job Role involves performing cleaning & catering duties, to the required standards & in compliance with legislation. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship. If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice. Main duties of the job Cleaning duties within the allocated department of work & associated areas in accordance with the Departmental cleaning schedule, National Cleaning Standards & including specialist cleaning as required by Infection Control. Assist with Ad-Hoc light Portering duties. Checking equipment to be used & displaying warning signs to comply with the Health & Safety Regulations. Ensuring correct Waste Segregation disposal procedures in accordance with Trust Policy. Regeneration & serving of food, beverage preparation & associated duties. Distribution & collection of linen to wards & other associated laundry duties. Completion of Trust & departmental paperwork in accordance with standing instructions. Assistance with Health , Safety, Hygiene & monitoring checks/audits. To observe Food Hygiene Legislation, Hospital & Client Policies & Procedures at all times, reporting any faults, defects or Operational issues to the Supervisor/Manager/Client Representative. Engagement with all Training Programmes/Courses relevant to the Job Role. Person Specification Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Experience Moderate physical abilities required to carry out this post. Food Service delivery of the meals to service users (obtained through training & good practice) Able to cope with sometimes unpredictable environment. Providing & receiving routine information, in writing & electronically to assist in understanding own job. Judgements involving straight forward facts or situations. Able to organise own day to day work task obtained through good practice. Qualifications QCF Level 2 or equivalent in Hospitality/Cleaning & Support Services, or willing to work towards achieving Qualification. Basic IT Skills. Level 1 Food Hygiene. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
May 08, 2026
Full time
We are looking for a motivated & hard working individual, to work as part of our Facilities Team, working at Wonford House Exeter. The Job Role involves performing cleaning & catering duties, to the required standards & in compliance with legislation. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship. If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice. Main duties of the job Cleaning duties within the allocated department of work & associated areas in accordance with the Departmental cleaning schedule, National Cleaning Standards & including specialist cleaning as required by Infection Control. Assist with Ad-Hoc light Portering duties. Checking equipment to be used & displaying warning signs to comply with the Health & Safety Regulations. Ensuring correct Waste Segregation disposal procedures in accordance with Trust Policy. Regeneration & serving of food, beverage preparation & associated duties. Distribution & collection of linen to wards & other associated laundry duties. Completion of Trust & departmental paperwork in accordance with standing instructions. Assistance with Health , Safety, Hygiene & monitoring checks/audits. To observe Food Hygiene Legislation, Hospital & Client Policies & Procedures at all times, reporting any faults, defects or Operational issues to the Supervisor/Manager/Client Representative. Engagement with all Training Programmes/Courses relevant to the Job Role. Person Specification Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Experience Moderate physical abilities required to carry out this post. Food Service delivery of the meals to service users (obtained through training & good practice) Able to cope with sometimes unpredictable environment. Providing & receiving routine information, in writing & electronically to assist in understanding own job. Judgements involving straight forward facts or situations. Able to organise own day to day work task obtained through good practice. Qualifications QCF Level 2 or equivalent in Hospitality/Cleaning & Support Services, or willing to work towards achieving Qualification. Basic IT Skills. Level 1 Food Hygiene. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
A luxury hotel in Bishopton is seeking a Food and Beverage Supervisor to deliver exceptional restaurant service and support team leadership across multiple outlets. The successful candidate will have a strong passion for hospitality, previous supervisory experience in a restaurant or hotel, and excellent attention to detail. This role requires a hands-on approach, adaptability to various shifts, and the ability to foster a high-performing team environment. Competitive salary and a range of perks offered.
May 08, 2026
Full time
A luxury hotel in Bishopton is seeking a Food and Beverage Supervisor to deliver exceptional restaurant service and support team leadership across multiple outlets. The successful candidate will have a strong passion for hospitality, previous supervisory experience in a restaurant or hotel, and excellent attention to detail. This role requires a hands-on approach, adaptability to various shifts, and the ability to foster a high-performing team environment. Competitive salary and a range of perks offered.
Product Manager This role is working for a very forward looking and entrepreneurial company that is part of a global group. It produces a diverse range of cutting edge products working in partnership with some of the world s best retailers. About the Product Manager job The purpose of your role will be to manage the product lifestyle from concept to launch by developing and optimising products. You will operate as a hands-on developer with a high degree of autonomy across both NPD and R&D, concentrating on creating and refining recipes to deliver on taste, nutrition, quality, and cost targets, while applying strong ingredient, flavour, and sensory expertise within the ambient grocery space. Key tasks Manage all product samples: review, taste, and ensure timely distribution to customers and suppliers, maintaining accuracy and consistency. Lead internal and customer tasting and benchmarking sessions, providing clear insights and recommendations for product positioning and improvement. Deliver high-impact customer presentations, ensuring content is accurate, compelling, and aligned with brand strategy. Manage critical paths with strong project planning, milestone tracking, and proactive resolution of delays to ensure successful on time launches. About You You will have 5 years experience working in NPD within ambient food together with market and trend implementation and execution experience. In addition: Proven experience turning market insight and consumer trends into successful products Energetic and passionate, with a strong awareness of evolving consumer and market trends. Hands on with nutritional analysis tools such as Nutri Calc (or equivalent). Comfortable owning and driving critical paths, keeping projects and stakeholders aligned. Experienced in delivering brand led innovation from concept to launch. Strong interest in nutrition, wellbeing, and emerging trends. A positive, proactive problem solver who brings ideas and practical solutions to a fast paced environment. More details The Product Manager job (ref:9051) is paying c. £50,000 dependent on your experience. Benefits include 25 days holiday per annum, increasing to 27 days after 3 years service and 30 days after 5 years service. Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits. Flexible hours and great learning and development and progression opportunities. Yearly bonus structure (based on company targets). This is a flexi-time hybrid role that requires 1 day per week in the office which is based on the South Coast in the Bournemouth area. However, there is significant travel to trade shows and supplier sites across the UK and Europe. The role is commutable from Weymouth, Dorchester, Sherbourne, Salisbury, Southampton and Shaftsbury Alternate job titles - New Product Development Manager Head of NPD Head of Product Development Senior NPD Technologist NPD Supervisor Senior Development Technologist Food Product Development Jobs Food Manufacturing Development Jobs b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. If this role isn t quite what you re looking for feel free to register with us . On applying for this job, you consent to b3 jobs ltd holding your details on file to contact you about your job search. For full details of our GDPR policy, please refer to the b3 jobs website.
May 08, 2026
Full time
Product Manager This role is working for a very forward looking and entrepreneurial company that is part of a global group. It produces a diverse range of cutting edge products working in partnership with some of the world s best retailers. About the Product Manager job The purpose of your role will be to manage the product lifestyle from concept to launch by developing and optimising products. You will operate as a hands-on developer with a high degree of autonomy across both NPD and R&D, concentrating on creating and refining recipes to deliver on taste, nutrition, quality, and cost targets, while applying strong ingredient, flavour, and sensory expertise within the ambient grocery space. Key tasks Manage all product samples: review, taste, and ensure timely distribution to customers and suppliers, maintaining accuracy and consistency. Lead internal and customer tasting and benchmarking sessions, providing clear insights and recommendations for product positioning and improvement. Deliver high-impact customer presentations, ensuring content is accurate, compelling, and aligned with brand strategy. Manage critical paths with strong project planning, milestone tracking, and proactive resolution of delays to ensure successful on time launches. About You You will have 5 years experience working in NPD within ambient food together with market and trend implementation and execution experience. In addition: Proven experience turning market insight and consumer trends into successful products Energetic and passionate, with a strong awareness of evolving consumer and market trends. Hands on with nutritional analysis tools such as Nutri Calc (or equivalent). Comfortable owning and driving critical paths, keeping projects and stakeholders aligned. Experienced in delivering brand led innovation from concept to launch. Strong interest in nutrition, wellbeing, and emerging trends. A positive, proactive problem solver who brings ideas and practical solutions to a fast paced environment. More details The Product Manager job (ref:9051) is paying c. £50,000 dependent on your experience. Benefits include 25 days holiday per annum, increasing to 27 days after 3 years service and 30 days after 5 years service. Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits. Flexible hours and great learning and development and progression opportunities. Yearly bonus structure (based on company targets). This is a flexi-time hybrid role that requires 1 day per week in the office which is based on the South Coast in the Bournemouth area. However, there is significant travel to trade shows and supplier sites across the UK and Europe. The role is commutable from Weymouth, Dorchester, Sherbourne, Salisbury, Southampton and Shaftsbury Alternate job titles - New Product Development Manager Head of NPD Head of Product Development Senior NPD Technologist NPD Supervisor Senior Development Technologist Food Product Development Jobs Food Manufacturing Development Jobs b3 jobs are market-leading recruiters specialising in the food and beverage manufacturing industry, both in the UK and internationally. Founded in May 2000, we are proud of our reputation for being reliable, knowledgeable and resourceful - with our unique blend of honest and professional work ethics. If this role isn t quite what you re looking for feel free to register with us . On applying for this job, you consent to b3 jobs ltd holding your details on file to contact you about your job search. For full details of our GDPR policy, please refer to the b3 jobs website.
Food & Beverage Supervisor £30500k Woking The Client Our client is an elegant mansion set in the beautiful countryside of Surrey surrounded by woodland and formal gardens, yet only minutes from the centre of Woking. Having undergone significant refurbishment, it now offers a dedicated 10,000sq ft ballroom, conference, meetings, and wedding venue, 67 bedrooms, serviced offices, and a guest gym, making this one of the prime venue choices in the Surrey region. The Role As Food & Beverage Supervisor, you will be part of a Team of Food & Beverage service professionals to ensure guest expectations are exceeded, as a result of a seamless service delivery. You will be required to be flexible around all Food & Beverage areas including restaurant, bar, room service, al fresco dining and lounge and afternoon tea offering. As Food & Beverage Supervisor, you will also be required to support on weddings and special events. Requirements As Food and Beverage Supervisor- Whilst experience within a high end restaurant/bar/venue is desirable, a passion for excellence, a can do attitude and a willingness to learn is essential This is a fantastic opportunity for enthusiastic Food & Beverage Supervisors to be part of a growing brand of unique properties. Experience within a Food & Beverage environment with strong food and drink knowledge Confidence to manage a team Customer service and excellent communication skills Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions
May 08, 2026
Full time
Food & Beverage Supervisor £30500k Woking The Client Our client is an elegant mansion set in the beautiful countryside of Surrey surrounded by woodland and formal gardens, yet only minutes from the centre of Woking. Having undergone significant refurbishment, it now offers a dedicated 10,000sq ft ballroom, conference, meetings, and wedding venue, 67 bedrooms, serviced offices, and a guest gym, making this one of the prime venue choices in the Surrey region. The Role As Food & Beverage Supervisor, you will be part of a Team of Food & Beverage service professionals to ensure guest expectations are exceeded, as a result of a seamless service delivery. You will be required to be flexible around all Food & Beverage areas including restaurant, bar, room service, al fresco dining and lounge and afternoon tea offering. As Food & Beverage Supervisor, you will also be required to support on weddings and special events. Requirements As Food and Beverage Supervisor- Whilst experience within a high end restaurant/bar/venue is desirable, a passion for excellence, a can do attitude and a willingness to learn is essential This is a fantastic opportunity for enthusiastic Food & Beverage Supervisors to be part of a growing brand of unique properties. Experience within a Food & Beverage environment with strong food and drink knowledge Confidence to manage a team Customer service and excellent communication skills Please note that by applying for this position, you are giving your consent for Nourish Recruitment to process your personal data in line with our GDPR policy and consent declaration, which can be viewed on our website. You have the right to withdraw your consent at any time by informing the Company that you wish to do so. Please note that if you have not heard back within 7 working days, your application for this role has not been successful, but we may still contact you in relation to alternative positions
COME AND JOIN US We are currently seeking an experienced and customer focused Bar Supervisor to join our Bars team The on target earning potential for this role is £40,717 / per annum - comprising a base salary of £30,717 plus a qualified estimate of £10,000 per annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and to suit everyone. Here's a bit more detail on what we see you doing in this role: Be fully aware of the day's reservations, VIPs, members, residents, special requests, and operational priorities before service begins. Be the main point of welcome for guests arriving at Lamplighters. Greet each guest warmly and confidently, creating an immediate sense of occasion. Ensure the guest feels guided, hosted, and cared for from the very first interaction. Engage naturally in conversation, storytelling, and sharing knowledge about the venue, menus, drinks, and current happenings. All seeing, you'll maintain full awareness of daily reservations, VIPs, members, residents, special requests, and operational priorities ahead of service. Acting as the primary point of contact for all guests arriving at Lamplighters, you'll deliver a warm, confident welcome to every guest, creating an immediate sense of occasion. Ensuring each guest feels guided, valued, and well cared for from their very first interaction, engaging naturally through conversation and storytelling, sharing knowledge of our venue, menus, drinks, and promotions. Liaising closely with our Host team and The Spence management team to facilitate guest movement and a smooth journey across our outlets. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: As the first point of contact for our guests, you'll deliver a warm and seamless arrival experience at Lamplighters, setting the tone for exceptional service throughout their visit. Ensuring members and regular guests are recognised and made to feel personally valued, demonstrating attentiveness to their individual preferences and creating an immediate sense of occasion. Engaging naturally in conversation and storytelling, offering expert knowledge of our hotel, menus, drinks, and current happenings, with fantastic insight into the vibrant Edinburgh cultural and hospitality scene. Anticipating guest needs throughout service, ensuring a consistently smooth, attentive, and intuitive experience from arrival through to departure at Lamplighters. Maintaining a calm, organised presence during busy service periods, proactively supporting the wider team to deliver seamless operations and exceptional guest experiences at all times. All seeing, you'll expertly manage bespoke requirements for our VIPs, members, residents, and any special requests, alongside the key operational priorities ahead of service. Liaising closely with our Host and The Spence management teams to facilitate guest movement and a smooth journey across our outlets. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. What's in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA to name just a few. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £10,000 in addition to their annual salary. If you are our next Lamplighters, Supervisor, please forward your most recent CV to us today!
May 08, 2026
Full time
COME AND JOIN US We are currently seeking an experienced and customer focused Bar Supervisor to join our Bars team The on target earning potential for this role is £40,717 / per annum - comprising a base salary of £30,717 plus a qualified estimate of £10,000 per annum in gratuities and service charge. As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards ABOUT GLENEAGLES For the past century we've been making memories at our iconic hotel and sporting estate in rural Perthshire. Gleneagles Townhouse, our luxury hotel and members' club on St Andrew Square, Edinburgh, has created an exciting new chapter in our history. Crowned 'Employer of the Year' at the 2024 Cateys, and retaining our Michelin Guide - One Key Distinction for the second year in 2025, everything we do is about surpassing expectations and creating unrivalled adventures for our guests. WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and to suit everyone. Here's a bit more detail on what we see you doing in this role: Be fully aware of the day's reservations, VIPs, members, residents, special requests, and operational priorities before service begins. Be the main point of welcome for guests arriving at Lamplighters. Greet each guest warmly and confidently, creating an immediate sense of occasion. Ensure the guest feels guided, hosted, and cared for from the very first interaction. Engage naturally in conversation, storytelling, and sharing knowledge about the venue, menus, drinks, and current happenings. All seeing, you'll maintain full awareness of daily reservations, VIPs, members, residents, special requests, and operational priorities ahead of service. Acting as the primary point of contact for all guests arriving at Lamplighters, you'll deliver a warm, confident welcome to every guest, creating an immediate sense of occasion. Ensuring each guest feels guided, valued, and well cared for from their very first interaction, engaging naturally through conversation and storytelling, sharing knowledge of our venue, menus, drinks, and promotions. Liaising closely with our Host team and The Spence management team to facilitate guest movement and a smooth journey across our outlets. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: As the first point of contact for our guests, you'll deliver a warm and seamless arrival experience at Lamplighters, setting the tone for exceptional service throughout their visit. Ensuring members and regular guests are recognised and made to feel personally valued, demonstrating attentiveness to their individual preferences and creating an immediate sense of occasion. Engaging naturally in conversation and storytelling, offering expert knowledge of our hotel, menus, drinks, and current happenings, with fantastic insight into the vibrant Edinburgh cultural and hospitality scene. Anticipating guest needs throughout service, ensuring a consistently smooth, attentive, and intuitive experience from arrival through to departure at Lamplighters. Maintaining a calm, organised presence during busy service periods, proactively supporting the wider team to deliver seamless operations and exceptional guest experiences at all times. All seeing, you'll expertly manage bespoke requirements for our VIPs, members, residents, and any special requests, alongside the key operational priorities ahead of service. Liaising closely with our Host and The Spence management teams to facilitate guest movement and a smooth journey across our outlets. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. What's in it for you: Time to let your hair down 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night - a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA to name just a few. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. About gratuities & service charge: Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role. It is estimated that in 2026, our full-time employees can expect to receive around £10,000 in addition to their annual salary. If you are our next Lamplighters, Supervisor, please forward your most recent CV to us today!
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: Preparing perfectly blended drinks and serving high-quality food that delights our customers Keeping the bar area clean Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Maintaining stock of clean mugs and plates Learning about brewing methods, beverage blends, food preparation and presentation techniques Check if brewing equipment operates properly and report any maintenance needs Representing Restaurant Associates and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Barista will: Be a brilliant communicator and easily build relationships Have previous experience in customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have Hands-on experience with brewing equipment Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com BU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 08, 2026
Full time
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: Preparing perfectly blended drinks and serving high-quality food that delights our customers Keeping the bar area clean Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Maintaining stock of clean mugs and plates Learning about brewing methods, beverage blends, food preparation and presentation techniques Check if brewing equipment operates properly and report any maintenance needs Representing Restaurant Associates and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Barista will: Be a brilliant communicator and easily build relationships Have previous experience in customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have Hands-on experience with brewing equipment Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com BU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
May 08, 2026
Full time
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
About Us JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape - your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts Hotels, a heritage hospitality brand with award winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world class standards, and new opportunities for our teams. As part of the JA family, you'll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special. Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK's most exceptional luxury destinations and you can be part of it. The Role We are seeking a dedicated and hands on Head Housekeeper to lead the day to day operations of our Housekeeping Department. You will play a central role in ensuring that all bedrooms, public areas, and back of house spaces consistently meet the highest standards of presentation, cleanliness, and luxury. You will oversee the housekeeping team and supervisors, support departmental planning, and work closely with other leaders to deliver exceptional guest satisfaction and operational excellence. This role requires exceptional attention to detail, strong organisational skills, and the ability to motivate and inspire a busy team in a luxury environment. You will be obsessed with exceptional levels of cleanliness standards and constantly direct others towards achieving these standards. Key Responsibilities Operational Leadership Support the housekeeping supervisors with leading the daily operations of the Housekeeping Department, ensuring rooms and public areas meet five star presentation standards. Organise daily task allocation, cleaning schedules, and workload distribution across the team. Conduct regular inspections of rooms, corridors, and public spaces, addressing issues promptly and ensuring full compliance with brand and safety standards. Lead departmental planning, project rollouts, and continuous improvement initiatives. Oversee linen/laundry operations and ensure linen quality, stock levels, and par levels are effectively maintained. Guest Experience Service Excellence Maintain a high level of visibility around the resort, responding to guest requests and ensuring prompt resolution of issues. Work with Resort leadership to analyse guest feedback and identify improvements that enhance the guest experience. Ensure VIP rooms and special requests are delivered to the highest standard. Liaise effectively with Front Office, Maintenance, Food & Beverage and other teams to ensure seamless communication and guest satisfaction. Team Development Leadership Lead, motivate, and support the housekeeping team and supervisors, creating a positive culture of pride, ownership, and high performance. Conduct daily briefings, training, and on the job coaching to develop skills and ensure consistency. Support recruitment, onboarding, and performance management of housekeeping employees. Foster teamwork and develop supervisors to take on greater responsibility and skill growth. Financial Management Assist the Operations Director in managing the housekeeping budget including labour planning, linen usage, amenities stock control, and operational costs. Support the Operations Director in maintaining cost efficiency without compromising quality or standards. Monitor chemical usage, equipment care, and wastage reduction initiatives to protect assets and control expenditure. Strategic Continuous Improvement Contribute to initiatives that elevate standards, streamline operations, and enhance guest satisfaction. Help implement best practices and new procedures aligned with JA Resorts Hotels' luxury benchmarks. Work collaboratively with the Operations Director to identify long term development opportunities for the department. Compliance Quality Assurance Ensure strict adherence to all health, safety, COSHH, and cleaning chemical procedures. Maintain high levels of hygiene, infection control, and cleanliness throughout all areas of responsibility. Conduct regular audits and follow up with corrective actions where required. About You We are looking for someone with: Experience in a housekeeping management role within a luxury or four/five star hotel environment. Strong operational understanding of housekeeping standards, room presentation, and quality control. High levels of attention to detail and pride with a desire to elevate five star standards. Excellent organisational and leadership skills with the ability to manage a diverse team. A keen eye for detail and a passion for delivering exceptional guest experiences. Confident communicator with the ability to liaise effectively across departments. Proactive, hands on, and adaptable, with the ability to stay calm under pressure. Strong knowledge of health safety, COSHH, and cleaning procedures. Flexible approach to working hours including weekends and evenings. Desirable but not essential Experience working within Forbes Travel Guide, AA Rosette/Red Star, or similar luxury standard environments. Previous experience in a resort style property. Hospitality qualification or relevant training certification. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salary plus Tronc, paid via an independent tronc system. Free luxury leisure club membership. Discounted membership for friends family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking. Uniform provided (role dependent). Recommend a Friend bonus scheme.
May 08, 2026
Full time
About Us JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape - your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts Hotels, a heritage hospitality brand with award winning properties across Dubai, the Maldives and Scotland. This exciting new chapter brings global expertise, world class standards, and new opportunities for our teams. As part of the JA family, you'll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special. Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK's most exceptional luxury destinations and you can be part of it. The Role We are seeking a dedicated and hands on Head Housekeeper to lead the day to day operations of our Housekeeping Department. You will play a central role in ensuring that all bedrooms, public areas, and back of house spaces consistently meet the highest standards of presentation, cleanliness, and luxury. You will oversee the housekeeping team and supervisors, support departmental planning, and work closely with other leaders to deliver exceptional guest satisfaction and operational excellence. This role requires exceptional attention to detail, strong organisational skills, and the ability to motivate and inspire a busy team in a luxury environment. You will be obsessed with exceptional levels of cleanliness standards and constantly direct others towards achieving these standards. Key Responsibilities Operational Leadership Support the housekeeping supervisors with leading the daily operations of the Housekeeping Department, ensuring rooms and public areas meet five star presentation standards. Organise daily task allocation, cleaning schedules, and workload distribution across the team. Conduct regular inspections of rooms, corridors, and public spaces, addressing issues promptly and ensuring full compliance with brand and safety standards. Lead departmental planning, project rollouts, and continuous improvement initiatives. Oversee linen/laundry operations and ensure linen quality, stock levels, and par levels are effectively maintained. Guest Experience Service Excellence Maintain a high level of visibility around the resort, responding to guest requests and ensuring prompt resolution of issues. Work with Resort leadership to analyse guest feedback and identify improvements that enhance the guest experience. Ensure VIP rooms and special requests are delivered to the highest standard. Liaise effectively with Front Office, Maintenance, Food & Beverage and other teams to ensure seamless communication and guest satisfaction. Team Development Leadership Lead, motivate, and support the housekeeping team and supervisors, creating a positive culture of pride, ownership, and high performance. Conduct daily briefings, training, and on the job coaching to develop skills and ensure consistency. Support recruitment, onboarding, and performance management of housekeeping employees. Foster teamwork and develop supervisors to take on greater responsibility and skill growth. Financial Management Assist the Operations Director in managing the housekeeping budget including labour planning, linen usage, amenities stock control, and operational costs. Support the Operations Director in maintaining cost efficiency without compromising quality or standards. Monitor chemical usage, equipment care, and wastage reduction initiatives to protect assets and control expenditure. Strategic Continuous Improvement Contribute to initiatives that elevate standards, streamline operations, and enhance guest satisfaction. Help implement best practices and new procedures aligned with JA Resorts Hotels' luxury benchmarks. Work collaboratively with the Operations Director to identify long term development opportunities for the department. Compliance Quality Assurance Ensure strict adherence to all health, safety, COSHH, and cleaning chemical procedures. Maintain high levels of hygiene, infection control, and cleanliness throughout all areas of responsibility. Conduct regular audits and follow up with corrective actions where required. About You We are looking for someone with: Experience in a housekeeping management role within a luxury or four/five star hotel environment. Strong operational understanding of housekeeping standards, room presentation, and quality control. High levels of attention to detail and pride with a desire to elevate five star standards. Excellent organisational and leadership skills with the ability to manage a diverse team. A keen eye for detail and a passion for delivering exceptional guest experiences. Confident communicator with the ability to liaise effectively across departments. Proactive, hands on, and adaptable, with the ability to stay calm under pressure. Strong knowledge of health safety, COSHH, and cleaning procedures. Flexible approach to working hours including weekends and evenings. Desirable but not essential Experience working within Forbes Travel Guide, AA Rosette/Red Star, or similar luxury standard environments. Previous experience in a resort style property. Hospitality qualification or relevant training certification. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salary plus Tronc, paid via an independent tronc system. Free luxury leisure club membership. Discounted membership for friends family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking. Uniform provided (role dependent). Recommend a Friend bonus scheme.
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: Preparing perfectly blended drinks and serving high-quality food that delights our customers Keeping the bar area clean Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Maintaining stock of clean mugs and plates Learning about brewing methods, beverage blends, food preparation and presentation techniques Check if brewing equipment operates properly and report any maintenance needs Representing Restaurant Associates and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Barista will: Be a brilliant communicator and easily build relationships Have previous experience in customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have Hands-on experience with brewing equipment Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0105/(phone number removed)/(phone number removed)/BU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
May 08, 2026
Full time
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Here's what you need to know before applying: Your key responsibilities will include: Preparing perfectly blended drinks and serving high-quality food that delights our customers Keeping the bar area clean Receiving and processing payments (cash and credit cards) Being an enthusiastic team player and excellent communicator Maintaining stock of clean mugs and plates Learning about brewing methods, beverage blends, food preparation and presentation techniques Check if brewing equipment operates properly and report any maintenance needs Representing Restaurant Associates and maintaining a positive brand image Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Barista will: Be a brilliant communicator and easily build relationships Have previous experience in customer service Strive for excellence in an eager and motivated manner Take initiative and make decisions that are right for our customers Have Hands-on experience with brewing equipment Possess the ability to work under pressure Demonstrate exceptional timekeeping and reliability Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0105/(phone number removed)/(phone number removed)/BU Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Overview Who are we As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4 city centre hotels 206 bedrooms and 12 conference rooms. Role Responsibilities To assist the Food & Beverage Manager/Restaurant Manager in the day-to-day running of the Food & Beverage operations, ensuring the department is meeting all standards and objectives set. You'll deputise for the Manager in their absence supporting the team with maintaining standards and ensuring all customers receive an excellent level of service. To ensure the department as a function delivers the minimum Food and Beverage brand standards. To empower the team to be able to handle all guest feedback, both positive and negative. To strive to anticipate customer needs whenever possible and react to these to enhance customer satisfaction, ensuring all guests expectations are exceeded. Ensure that Company and legal standards for cleanliness are maintained within the department. Ensure that the team are dressed in the correct uniform, in line with Company Standards and understand the importance of personal hygiene. Ensure that the team are punctual, polite, courteous and helpful to guests and colleagues at all times. To be involved in preparing, checking and monitoring departmental forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs. To support in the control of costs through correct stock usage, storage, rotation, par stock levels, purchase order systems and minimising wastage as per Company standards. Ensuring assistance in monthly stocktakes and action any discrepancies in line with Company standards. Ensure all employees are inducted and trained according to Company standards and that team members are lead, motivated, developed and receive regular Check-In's in order to achieve customer satisfaction and Company objectives. Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role. Any other tasks as delegated by your Line Manager. Key Requirements Supervisory experience or be a strong Restaurant / Bar team member looking to take on additional responsibility Great communication skills so you can chat to our guests and of course the team Flexibility - to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends The ability to recognise what our customers want and need and be able to provide it Good people skills - to work well in a team - we want work to be fun for all of our employees Have a genuine interest in providing hospitality to our customers Confidence with systems and taking payments To be able to work well under pressure at times and multi task in a fast paced environment Ensure prompt resolution of customer complaints
May 08, 2026
Full time
Overview Who are we As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4 city centre hotels 206 bedrooms and 12 conference rooms. Role Responsibilities To assist the Food & Beverage Manager/Restaurant Manager in the day-to-day running of the Food & Beverage operations, ensuring the department is meeting all standards and objectives set. You'll deputise for the Manager in their absence supporting the team with maintaining standards and ensuring all customers receive an excellent level of service. To ensure the department as a function delivers the minimum Food and Beverage brand standards. To empower the team to be able to handle all guest feedback, both positive and negative. To strive to anticipate customer needs whenever possible and react to these to enhance customer satisfaction, ensuring all guests expectations are exceeded. Ensure that Company and legal standards for cleanliness are maintained within the department. Ensure that the team are dressed in the correct uniform, in line with Company Standards and understand the importance of personal hygiene. Ensure that the team are punctual, polite, courteous and helpful to guests and colleagues at all times. To be involved in preparing, checking and monitoring departmental forecasts and rotas to ensure they are in line with set budgets and meet the service and business needs. To support in the control of costs through correct stock usage, storage, rotation, par stock levels, purchase order systems and minimising wastage as per Company standards. Ensuring assistance in monthly stocktakes and action any discrepancies in line with Company standards. Ensure all employees are inducted and trained according to Company standards and that team members are lead, motivated, developed and receive regular Check-In's in order to achieve customer satisfaction and Company objectives. Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role. Any other tasks as delegated by your Line Manager. Key Requirements Supervisory experience or be a strong Restaurant / Bar team member looking to take on additional responsibility Great communication skills so you can chat to our guests and of course the team Flexibility - to enjoy working different shift patterns and seeing the operation on different days of the week including the weekends The ability to recognise what our customers want and need and be able to provide it Good people skills - to work well in a team - we want work to be fun for all of our employees Have a genuine interest in providing hospitality to our customers Confidence with systems and taking payments To be able to work well under pressure at times and multi task in a fast paced environment Ensure prompt resolution of customer complaints
A family-run hotel in Scotland is seeking a confident Food & Beverage Supervisor to lead a passionate team. You'll oversee operations primarily in the newly refurbished Winter Garden restaurant, ensuring exceptional guest experiences. The ideal candidate has experience in fast-paced hospitality settings, a friendly demeanor, and motivational leadership skills. With competitive pay and benefits including live-in accommodation and exclusive discounts, this is a great opportunity to advance your hospitality career.
May 08, 2026
Full time
A family-run hotel in Scotland is seeking a confident Food & Beverage Supervisor to lead a passionate team. You'll oversee operations primarily in the newly refurbished Winter Garden restaurant, ensuring exceptional guest experiences. The ideal candidate has experience in fast-paced hospitality settings, a friendly demeanor, and motivational leadership skills. With competitive pay and benefits including live-in accommodation and exclusive discounts, this is a great opportunity to advance your hospitality career.
Be part of the Family We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we're committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you're someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you'll fit right in. Crieff Hydro Hotel In the heart of Scotland, we're set in a 900 acre estate in stunning Perthshire. A home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities - including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone! About the role We're looking for a confident, energetic, and hands on Food & Beverage Supervisor to join our team at Crieff Hydro. Based primarily in our newly refurbished Winter Garden restaurant, you'll also support our other restaurants, bars, and events team when needed, so adaptability and a love for variety are key. You'll help lead a passionate and hard-working team to deliver great service at scale, ensuring every guest has an experience worth remembering. With high footfall and multiple outlets, no two days are the same, but you'll bring consistency, energy, and a positive leadership presence to every shift. This is a fantastic opportunity to take your next step in hospitality management with a proudly independent company where your impact truly matters. What we need from you A friendly, outgoing, and confident personality - you set the tone for the team Experience in a busy hospitality environment - you understand volume and pace A natural motivator who knows how to lead by example, especially when it's busy A team player who can step in wherever needed to support the operation Someone who's calm under pressure, organised, and solution-focused What you'll be doing Supervising daily operations in the Winter Garden and other outlets as needed Leading and motivating your team to deliver great guest experiences Ensuring smooth, efficient service during busy breakfast, lunch, and dinner periods Supporting with training, onboarding, and team development Working closely with the management team to meet service standards and targets What you'll get from us Live-in Accommodation - On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn't guaranteed. Availability and rates (set by HMRC) can be discussed at interview. Exclusive Discounts - Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities. Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next? Refer a Friend Bonus - Earn up to £250 £500 for each successful team member or manager which you recommend to us. Guest Mention Rewards - Earn £5 every time a guest gives you a positive shoutout in a review. A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority. Career Progression - With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities to grow and explore new career paths. Wellbeing Support - Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more. Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party. Careers at the Crieff Hydro Family of Hotels We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights. Facebook: Crieff Hydro Family Careers Crieff Instagram: Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
May 08, 2026
Full time
Be part of the Family We're a family business through and through - family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do. We offer an expansive range of benefits to help you make the most of life outside of work, and we're committed to creating an inclusive culture where everyone feels heard and valued. We treat our guests like family, and we support our people the same way. If you're someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you'll fit right in. Crieff Hydro Hotel In the heart of Scotland, we're set in a 900 acre estate in stunning Perthshire. A home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, 6 restaurants and over 60 onsite activities - including a spa, leisure center, horse-riding center and our famously exciting Action Glen. There really is something for everyone! About the role We're looking for a confident, energetic, and hands on Food & Beverage Supervisor to join our team at Crieff Hydro. Based primarily in our newly refurbished Winter Garden restaurant, you'll also support our other restaurants, bars, and events team when needed, so adaptability and a love for variety are key. You'll help lead a passionate and hard-working team to deliver great service at scale, ensuring every guest has an experience worth remembering. With high footfall and multiple outlets, no two days are the same, but you'll bring consistency, energy, and a positive leadership presence to every shift. This is a fantastic opportunity to take your next step in hospitality management with a proudly independent company where your impact truly matters. What we need from you A friendly, outgoing, and confident personality - you set the tone for the team Experience in a busy hospitality environment - you understand volume and pace A natural motivator who knows how to lead by example, especially when it's busy A team player who can step in wherever needed to support the operation Someone who's calm under pressure, organised, and solution-focused What you'll be doing Supervising daily operations in the Winter Garden and other outlets as needed Leading and motivating your team to deliver great guest experiences Ensuring smooth, efficient service during busy breakfast, lunch, and dinner periods Supporting with training, onboarding, and team development Working closely with the management team to meet service standards and targets What you'll get from us Live-in Accommodation - On-site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn't guaranteed. Availability and rates (set by HMRC) can be discussed at interview. Exclusive Discounts - Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities. Team Rate Hotel Stays - Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next? Refer a Friend Bonus - Earn up to £250 £500 for each successful team member or manager which you recommend to us. Guest Mention Rewards - Earn £5 every time a guest gives you a positive shoutout in a review. A Friendly & Supportive Team - Work in a fun, welcoming environment where team spirit and well-being are a priority. Career Progression - With seven hotels, multiple departments, and a wide range of roles, you'll have plenty of opportunities to grow and explore new career paths. Wellbeing Support - Get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances, and more. Team Events & Annual Staff Party - We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party. Careers at the Crieff Hydro Family of Hotels We have dedicated social media pages for our Careers within the Crieff Hydro Family of Hotels. Give us a follow to keep up to date with the latest careers news and insights. Facebook: Crieff Hydro Family Careers Crieff Instagram: Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
A well-known hotel chain in Greater London is looking for a Breakfast Food & Beverage Supervisor to lead their team. The ideal candidate should have at least one year of experience in the hospitality industry and a passion for providing excellent service. Responsibilities include supervising staff, maintaining cleanliness standards, and ensuring that all service criteria are met. This role offers competitive salaries and ample personal development opportunities.
May 07, 2026
Full time
A well-known hotel chain in Greater London is looking for a Breakfast Food & Beverage Supervisor to lead their team. The ideal candidate should have at least one year of experience in the hospitality industry and a passion for providing excellent service. Responsibilities include supervising staff, maintaining cleanliness standards, and ensuring that all service criteria are met. This role offers competitive salaries and ample personal development opportunities.
Role: Assistant Food & Beverage Manager Location: Bracknell Area, Berkshire Employer: Large 4 Hotel & Leisure Complex Salary / Rate of pay: £37,000 per year + Service Charge Platinum Recruitment is proud to represent one of Berkshire's most iconic and unique 4-star hotels. We are seeking a "hands-on" Assistant Food & Beverage Manager to lead from the front across their extensive operations, including a busy restaurant, popular bar, and a thriving conference and events wing. What's in it for you? Package Salary: £37,000.00 per year. Service Charge: Monthly tips averaging £150.00 per month . Live-In Accommodation: Potential on-site live-in available at £482.00 per month . This is all-inclusive of meals, utilities, laundry, and your own shower facilities. Health & Wellness: Free Hotel Leisure Club membership (worth £700 per year) and Employee Assistance Programme. Perks: Free on-site parking and a company sick pay scheme. Why choose our Client? This well-established, 200-bedroom hotel is renowned for its unique architecture and diverse F&B offering. Unlike corporate chains, this family-owned business fosters a close-knit, supportive environment. It is the perfect destination for a manager who prefers being on the floor and in the heart of the action rather than behind a desk. What's involved? As the Assistant F&B Manager, you will work closely with the F&B Manager to lead a large team across multiple outlets. This is a highly operational role requiring a "lead from the front" mentality. Key Duties: Operational Leadership: Provide hands-on supervision for the Restaurant, Bar, Room Service, and Conference & Banqueting. Team Development: Coach and mentor the team during live service to ensure 4-star standards are consistently met. Commercial Support: Assist with rota management, cost control, and stock monitoring. Guest Journey: Handle feedback professionally and encourage upselling activities to enhance the guest experience. Key Requirements: Experience: 3-5 years in a hotel F&B management or supervisory role. Management Style: This is not an office role; you will be expected to lead during peak service periods. Expertise: Working knowledge of food safety, health and hygiene. Flexibility: Comfort working a varied rota including evenings, weekends, and public holidays. If you are a confident leader with a passion for high-volume, high-quality hospitality, apply now! Click Apply Now and one of the team will be in touch to discuss this Assistant Food & Beverage Manager role in Berkshire. Consultant: Natasha Seadon Job Number: 935439 INDF&B Job Role: Assistant Food & Beverage Manager Location: Berkshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
May 07, 2026
Full time
Role: Assistant Food & Beverage Manager Location: Bracknell Area, Berkshire Employer: Large 4 Hotel & Leisure Complex Salary / Rate of pay: £37,000 per year + Service Charge Platinum Recruitment is proud to represent one of Berkshire's most iconic and unique 4-star hotels. We are seeking a "hands-on" Assistant Food & Beverage Manager to lead from the front across their extensive operations, including a busy restaurant, popular bar, and a thriving conference and events wing. What's in it for you? Package Salary: £37,000.00 per year. Service Charge: Monthly tips averaging £150.00 per month . Live-In Accommodation: Potential on-site live-in available at £482.00 per month . This is all-inclusive of meals, utilities, laundry, and your own shower facilities. Health & Wellness: Free Hotel Leisure Club membership (worth £700 per year) and Employee Assistance Programme. Perks: Free on-site parking and a company sick pay scheme. Why choose our Client? This well-established, 200-bedroom hotel is renowned for its unique architecture and diverse F&B offering. Unlike corporate chains, this family-owned business fosters a close-knit, supportive environment. It is the perfect destination for a manager who prefers being on the floor and in the heart of the action rather than behind a desk. What's involved? As the Assistant F&B Manager, you will work closely with the F&B Manager to lead a large team across multiple outlets. This is a highly operational role requiring a "lead from the front" mentality. Key Duties: Operational Leadership: Provide hands-on supervision for the Restaurant, Bar, Room Service, and Conference & Banqueting. Team Development: Coach and mentor the team during live service to ensure 4-star standards are consistently met. Commercial Support: Assist with rota management, cost control, and stock monitoring. Guest Journey: Handle feedback professionally and encourage upselling activities to enhance the guest experience. Key Requirements: Experience: 3-5 years in a hotel F&B management or supervisory role. Management Style: This is not an office role; you will be expected to lead during peak service periods. Expertise: Working knowledge of food safety, health and hygiene. Flexibility: Comfort working a varied rota including evenings, weekends, and public holidays. If you are a confident leader with a passion for high-volume, high-quality hospitality, apply now! Click Apply Now and one of the team will be in touch to discuss this Assistant Food & Beverage Manager role in Berkshire. Consultant: Natasha Seadon Job Number: 935439 INDF&B Job Role: Assistant Food & Beverage Manager Location: Berkshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting of House Supervisor page is loaded Front of House Supervisorlocations: Hard Rock Cafe Piccadilly Circus London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R636Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: The Cafe Supervisor is responsible for assisting the management team with the day-to-day operations of the Cafe, ensuring Guest satisfaction, while supporting all Departments, including the Line, Prep, Dish, Receiving, Inside Expo, Outside Expo, Bar, Servers, Hosts, Bussers, Retail and Sales/Banquets. The Cafe Supervisor communicates with the Managers on a daily basis, reviews the daily functions and events, validates the execution of Hard Rock recipes, validates the execution of steps of service and ensures ticket times are adhered to, while coaching the overall delivery of an amplified experience in order to create Raving Fans of our Guests. PEOPLE: Continuously provides Employees with verbal recognition, direction and support Communicates with Employees to keep them informed of Cafe, Regional and Corporate procedures Communicates with Managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness and respond proactively to any needs that have arisen Mentors new Employees by presenting them with information about their job and the company Trains and empowers Employees to exercise good judgment to make decisions regarding service, food quality and Guest satisfaction by adhering to company training standards Ensure Employees follow safety, sanitation and security procedures Listens to comments, criticisms, and feedback from Guests, Employees and other Managers to gain an understanding of areas of strength and opportunity to improve personal/Cafe/Retail performance Greets Employees as they begin their shift to promote an atmosphere Communicates with Managers to ensure that departmental opening, swing, closing and cleaning duties were completed up-to-standard Performs Employees' tasks such as preparing Menu items, bussing tables and serving food to help Employees and ensure the quality of the Guest experience Prepares Cafe and Employees for shift and ensures the place is ready to open according to standards GUEST EXPERIENCE: Performs 100% table visits to ensure guest satisfaction Greets all guests and models the use of 10-5-First and Last Resolves guest complaints with MOD Listen's to guests requests and needs and communicates to the Management team Understands SMG, Mystery Shop and Review Pro and uses analytics to improve the guest experience Observes Employees' while they work to ensure adherence to policy and positive guest experience Performs Employees' tasks such as helping in the Rock Shop, preparing menu items, bussing tables, running drinks and serving food to ensure the quality of the guest experience SALES: Builds business/market share by thinking of new ways to promote Company and new programs that will bring in business, and by participating in local events to increase sales and profits Inspects product levels and storage areas to determine if enough product is on hand and to maintain proper storage, rotation, freshness of product and sanitation conditions Monitors sales (F&B, Alcohol and Retail) by the hour and reports information to team PROFITS: Monitors food, beverage and labor costs using established methods to meet goals, reports findings to Manager Observes food prep by watching Employees' portion, cook, and heat items to ensure correctness of recipe, temperature and quality Inspects, tastes and touches food to ensure freshness, proper temperature, and recipe adherence during Line Checks Validates all Comps and Discounts through inspection via table visit (only Managers are allowed to complete a Comp) Expedites food preparation by checking lead times and monitoring ticket times to ensure that food is prepared and served timely MINIMUM REQUIREMENTS: Proficiency communicating (speaking, reading, and writing) in English, bilingual preferred Proficiency in relevant technology (POS, KDS, FreshTxt/Open Table, etc.) Proficiency in and can demonstrate Menu/Beverage/Retail knowledge Food/Alcohol Certifications up to date High school diploma or equivalency required Minimum of 1-2 year hospitality industry experience preferred
May 07, 2026
Full time
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.# Do not track signals# Clear GIFS, Pixel Tags and other technologies# Third party analytics and tracking# Contacting of House Supervisor page is loaded Front of House Supervisorlocations: Hard Rock Cafe Piccadilly Circus London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R636Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: Job Description: The Cafe Supervisor is responsible for assisting the management team with the day-to-day operations of the Cafe, ensuring Guest satisfaction, while supporting all Departments, including the Line, Prep, Dish, Receiving, Inside Expo, Outside Expo, Bar, Servers, Hosts, Bussers, Retail and Sales/Banquets. The Cafe Supervisor communicates with the Managers on a daily basis, reviews the daily functions and events, validates the execution of Hard Rock recipes, validates the execution of steps of service and ensures ticket times are adhered to, while coaching the overall delivery of an amplified experience in order to create Raving Fans of our Guests. PEOPLE: Continuously provides Employees with verbal recognition, direction and support Communicates with Employees to keep them informed of Cafe, Regional and Corporate procedures Communicates with Managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness and respond proactively to any needs that have arisen Mentors new Employees by presenting them with information about their job and the company Trains and empowers Employees to exercise good judgment to make decisions regarding service, food quality and Guest satisfaction by adhering to company training standards Ensure Employees follow safety, sanitation and security procedures Listens to comments, criticisms, and feedback from Guests, Employees and other Managers to gain an understanding of areas of strength and opportunity to improve personal/Cafe/Retail performance Greets Employees as they begin their shift to promote an atmosphere Communicates with Managers to ensure that departmental opening, swing, closing and cleaning duties were completed up-to-standard Performs Employees' tasks such as preparing Menu items, bussing tables and serving food to help Employees and ensure the quality of the Guest experience Prepares Cafe and Employees for shift and ensures the place is ready to open according to standards GUEST EXPERIENCE: Performs 100% table visits to ensure guest satisfaction Greets all guests and models the use of 10-5-First and Last Resolves guest complaints with MOD Listen's to guests requests and needs and communicates to the Management team Understands SMG, Mystery Shop and Review Pro and uses analytics to improve the guest experience Observes Employees' while they work to ensure adherence to policy and positive guest experience Performs Employees' tasks such as helping in the Rock Shop, preparing menu items, bussing tables, running drinks and serving food to ensure the quality of the guest experience SALES: Builds business/market share by thinking of new ways to promote Company and new programs that will bring in business, and by participating in local events to increase sales and profits Inspects product levels and storage areas to determine if enough product is on hand and to maintain proper storage, rotation, freshness of product and sanitation conditions Monitors sales (F&B, Alcohol and Retail) by the hour and reports information to team PROFITS: Monitors food, beverage and labor costs using established methods to meet goals, reports findings to Manager Observes food prep by watching Employees' portion, cook, and heat items to ensure correctness of recipe, temperature and quality Inspects, tastes and touches food to ensure freshness, proper temperature, and recipe adherence during Line Checks Validates all Comps and Discounts through inspection via table visit (only Managers are allowed to complete a Comp) Expedites food preparation by checking lead times and monitoring ticket times to ensure that food is prepared and served timely MINIMUM REQUIREMENTS: Proficiency communicating (speaking, reading, and writing) in English, bilingual preferred Proficiency in relevant technology (POS, KDS, FreshTxt/Open Table, etc.) Proficiency in and can demonstrate Menu/Beverage/Retail knowledge Food/Alcohol Certifications up to date High school diploma or equivalency required Minimum of 1-2 year hospitality industry experience preferred
A leading food service company in the United Kingdom is seeking a Food & Beverage Supervisor for their Family Restaurants at LEGOLAND Windsor Resort. The role involves leading a team, ensuring compliance with health and safety standards, and driving exceptional guest service. Candidates should have experience in the Food and Beverage industry and a positive, can-do attitude. Benefits include competitive pay, Merlin Magic Pass for attractions, and training programs for leadership development.
May 07, 2026
Full time
A leading food service company in the United Kingdom is seeking a Food & Beverage Supervisor for their Family Restaurants at LEGOLAND Windsor Resort. The role involves leading a team, ensuring compliance with health and safety standards, and driving exceptional guest service. Candidates should have experience in the Food and Beverage industry and a positive, can-do attitude. Benefits include competitive pay, Merlin Magic Pass for attractions, and training programs for leadership development.
Overview We currently have an amazing opportunity to join the team as Breakfast Food & Beverage Supervisor. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements As a Food & Beverage Supervisor you will be expected to deputise for the Food & Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team. The ideal person will have at least 1 year's experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn. Responsibilities Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards. To empower the team to be able to handle all guest feedback positive and negative. To ensure all service standards are maintained throughout the food and beverage operation. Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas. Supervising, encouraging and developing the food and beverage team. Deputise for the Food & Beverage Manager in their absence.
May 07, 2026
Full time
Overview We currently have an amazing opportunity to join the team as Breakfast Food & Beverage Supervisor. Bespoke Benefits What's in it for you? At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. Requirements As a Food & Beverage Supervisor you will be expected to deputise for the Food & Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team. The ideal person will have at least 1 year's experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn. Responsibilities Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards. To empower the team to be able to handle all guest feedback positive and negative. To ensure all service standards are maintained throughout the food and beverage operation. Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas. Supervising, encouraging and developing the food and beverage team. Deputise for the Food & Beverage Manager in their absence.
