The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 08, 2026
Full time
The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
LTM Recruitment Specialists Ltd
Newcastle Upon Tyne, Tyne And Wear
My client, arguably one of the best companies in the sector, are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking to employ an experienced Senior / Principal Engineer to be based in our NE office. You will have experience in the delivery of European data centres and mission-critical projects, along with other sector experience including process pharmaceutical, healthcare, commercial, labs and/or clean rooms would be desirable. Role Responsibilities • Responsible for the running of large projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (Several building types) • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys, tests, carries out dilapidation reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Ensures engineering calculations and drawings meet required robust industry and legal standards • Leads on the coordination of engineering services • Takes a holistic view in the selection and application of engineering concepts and solutions Role Requirements You will need to possess the following professional and technical expertise: • BSc/BEng or degree in appropriate engineering discipline or have sufficient equivalent experience • MCIBSE/MIEE or HNC/HND plus appropriate experience or equivalent • Working towards Chartered Eng status • Significant experience of specification design for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards/ UK Regulations/Codes • Ability to prioritise own workload • Ability to work to deadlines • Managerial skills • Presentation skills • Support the delivery of projects in accordance with the expectations of the Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective.
May 08, 2026
Full time
My client, arguably one of the best companies in the sector, are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking to employ an experienced Senior / Principal Engineer to be based in our NE office. You will have experience in the delivery of European data centres and mission-critical projects, along with other sector experience including process pharmaceutical, healthcare, commercial, labs and/or clean rooms would be desirable. Role Responsibilities • Responsible for the running of large projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (Several building types) • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys, tests, carries out dilapidation reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Ensures engineering calculations and drawings meet required robust industry and legal standards • Leads on the coordination of engineering services • Takes a holistic view in the selection and application of engineering concepts and solutions Role Requirements You will need to possess the following professional and technical expertise: • BSc/BEng or degree in appropriate engineering discipline or have sufficient equivalent experience • MCIBSE/MIEE or HNC/HND plus appropriate experience or equivalent • Working towards Chartered Eng status • Significant experience of specification design for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards/ UK Regulations/Codes • Ability to prioritise own workload • Ability to work to deadlines • Managerial skills • Presentation skills • Support the delivery of projects in accordance with the expectations of the Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective.
As an Implementation Consultant, you will be responsible for delivering implementation consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You will be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Responsibilities Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services, partnering with the customer to develop a One Team approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria Supporting the project or programme manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion Skills & Experience Experience delivering on small, non-complex Implementation, software, advisory or Managed Services customers with small-medium scale employee volumes (under 10,000 EE s and £300k budgets) Significant experence implementing HCM or Payroll software Significant understanding of Payroll processing and legislation Proficiency in ZIP APIs, connectors and integration methods Proficiency in data migration and loading for medium complexity data structures, as well as master data and payroll reconciliation for medium complexity employee payroll data, gross to net calculations and associated outputs Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
May 08, 2026
Full time
As an Implementation Consultant, you will be responsible for delivering implementation consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery. You will be responsible for advising and working with customers to help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer stakeholders and business representatives to support the achievement of the relevant delivery milestones on time, at the highest level of quality and on budget. Responsibilities Acting as a good practice advisor, coach and subject matter expert on industry leading processes and Zellis range of solutions and services, partnering with the customer to develop a One Team approach to delivery and to ensure that all activities are delivered on time, at the highest level of quality and on budget Managing, scheduling and coordinating all activities assigned to you so that they are undertaken in accordance with the relevant plan, working alongside and in partnership with the wider Zellis and customer project team Completing testing of any deliverables or supporting activities assigned to you as part of the implementation plan to the highest level of quality and where agreed, in line with all acceptance criteria Supporting the project or programme manager in facilitating the provision of software, infrastructure, supporting tools and appropriate resources for each phase of the project to ensure all pre-requisites and ongoing support is in place Anticipating and managing ongoing risks and issues (including mitigation and resolution), and ensuring that they are escalated to the Implementation project or programme manager (or Zellis senior leader) in a timely fashion Skills & Experience Experience delivering on small, non-complex Implementation, software, advisory or Managed Services customers with small-medium scale employee volumes (under 10,000 EE s and £300k budgets) Significant experence implementing HCM or Payroll software Significant understanding of Payroll processing and legislation Proficiency in ZIP APIs, connectors and integration methods Proficiency in data migration and loading for medium complexity data structures, as well as master data and payroll reconciliation for medium complexity employee payroll data, gross to net calculations and associated outputs Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you ll have the chance to stretch and challenge yourself in an environment that s varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Team Leader Location: Kilmarnock, KA3 6AG Hourly Rate: 13.25 - 13.50 DOE Contract type: Temp-Perm Working hours: Monday - Friday 07:30-16:00 About the role We are currently seeking a reliable and experienced Chargehand / Team Leader to join our Grounds Maintenance team in Glasgow. You will be responsible for delivering works in line with programme requirements for a new client, ensuring all company Health & Safety policies and procedures are always followed. Working closely with one operative, you will deliver high-quality grounds maintenance services across a range of sites, including void grass cutting, bulk uplifts, site clearances, and shrub pruning. You will also be responsible for closing jobs on the portal after each visit, reporting any Health & Safety issues or observations, and maintaining regular communication with the Contract Manager. Requirements Previous Grounds Maintenance experience is essential Full, valid UK driving licence required Experience operating a range of grass cutting and grounds maintenance machinery Ideally supervisory experience or the ability to lead a small team A proactive, can-do attitude with a strong focus on Health & Safety Comfortable working outdoors in all weather conditions in a physical role Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
May 08, 2026
Seasonal
Team Leader Location: Kilmarnock, KA3 6AG Hourly Rate: 13.25 - 13.50 DOE Contract type: Temp-Perm Working hours: Monday - Friday 07:30-16:00 About the role We are currently seeking a reliable and experienced Chargehand / Team Leader to join our Grounds Maintenance team in Glasgow. You will be responsible for delivering works in line with programme requirements for a new client, ensuring all company Health & Safety policies and procedures are always followed. Working closely with one operative, you will deliver high-quality grounds maintenance services across a range of sites, including void grass cutting, bulk uplifts, site clearances, and shrub pruning. You will also be responsible for closing jobs on the portal after each visit, reporting any Health & Safety issues or observations, and maintaining regular communication with the Contract Manager. Requirements Previous Grounds Maintenance experience is essential Full, valid UK driving licence required Experience operating a range of grass cutting and grounds maintenance machinery Ideally supervisory experience or the ability to lead a small team A proactive, can-do attitude with a strong focus on Health & Safety Comfortable working outdoors in all weather conditions in a physical role Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. You can look forward to the following benefits: 28 days paid holiday (Pro Rata) Access to Manpower Rewards (Discounts on adventure days) Access to the MyPath upskilling programme Possible permanent opportunities for the right candidate Weekly pay About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
At Workstreet, we're on an exciting journey to help businesses scale securely by designing and implementing cutting edge security and compliance programs. As a fast growing startup, we specialize in a wide range of frameworks-including SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP-empowering companies to meet regulatory requirements and enhance their cybersecurity posture from day one. The Opportunity We are seeking a Manager, GRC Engineering who leads with a client first mindset and brings exceptional relationship management skills to every engagement. The ideal candidate is an experienced client manager who knows how to build trust, navigate complex accounts, and deliver an outstanding client experience - while also bringing deep expertise in cybersecurity compliance frameworks such as SOC 2, ISO 27001, and NIST CSF. The successful candidate will be able to come up to speed quickly, integrate into the organization, and take on clients within your first 15 days. You will serve as the primary point of contact for a portfolio of clients, leading engagements end to end, managing escalations with composure and urgency, and ensuring every client interaction reflects the highest standard of service. What You'll Do Client Relationship Management (Primary Focus) Own the Client Experience: Serve as the primary point of contact for a portfolio of client accounts, building strong, trusted relationships and ensuring clients feel supported, informed, and valued throughout every engagement. Lead Client Engagements: Guide clients through compliance initiatives end to end - from kickoff through certification - providing clear communication, proactive updates, and expert guidance at every milestone. Handle Escalations with Professionalism: Resolve complex client issues and requests with urgency, composure, and a solution oriented approach that reinforces confidence and long term retention. Be a Trusted Advisor: Understand each client's unique business context and deliver compliance guidance that is practical, actionable, and tailored to their needs. Collaborate Cross Functionally: Partner with internal teams and client stakeholders to embed security and compliance best practices and resolve issues quickly. Manage and Develop a Pod of Analysts: Lead a team of 3-5 analysts through coaching, mentorship, and performance management, fostering accountability, quality, and professional growth. Drive Consistent Delivery: Ensure the team meets deadlines and delivers high quality work across all active client engagements, stepping in to support where needed. GRC & Compliance Execution Develop and Maintain Compliance Frameworks: Create, update, and align compliance policies, procedures, and technical controls with SOC 2 (Type 1 & 2), ISO 27001, HIPAA, and PCI DSS standards. Lead Compliance Certifications: Oversee and execute SOC 2 and ISO 27001 implementation and certification projects across multi cloud environments (AWS, GCP, Azure). Conduct Risk and Security Audits: Perform regular risk assessments and audits to identify vulnerabilities and enhance overall security posture. Monitor Regulatory Developments: Stay informed on evolving regulations and frameworks to maintain the relevance and accuracy of compliance controls. Leverage Compliance Automation Tools: Utilize platforms such as Drata, Vanta, and SecureFrame to track compliance metrics and ensure continuous audit readiness. Who You Are Required Demonstrated experience managing client relationships directly - you are comfortable owning accounts, leading difficult conversations, and being the trusted face of an engagement. Exceptional professionalism in all client facing communication, with outstanding written and verbal English skills. 5+ years of experience managing or leading a team. Proven experience managing compliance programs with hands on familiarity with SOC 2 and ISO 27001 frameworks. Strong knowledge of technical control implementation in cloud platforms (AWS, GCP, Azure). Ability to manage multiple compliance projects simultaneously without sacrificing client experience or quality. Bachelor's degree in Information Technology, Cybersecurity, or a related field. Ability to work independently with a strong sense of initiative. Amenable to working US time zone hours. Nice to Have Experience at a Big 4 firm (e.g., Deloitte, PwC, EY, KPMG) in an advisory or assurance capacity. Consulting experience. Familiarity with additional frameworks and regulations (e.g., HiTRUST, PCI DSS, NIST, GDPR, HIPAA). What We Offer Career Development: Clear growth path with mentorship and training opportunities. Technical Training: Comprehensive onboarding on security and compliance frameworks. Competitive Compensation: Competitive base salary with regular performance reviews, merit based appraisals, and bonus opportunities. Growth Opportunity: Early stage company with significant room for career advancement. Remote First Culture: Flexibility to work from anywhere while collaborating with a global team. Reliable high speed internet connection. Quiet, professional home office setup. Must be amenable to working UK time zone hours. Fluency in written and verbal English communication skills. Workstreet Is An Equal Opportunity Employer As an equal opportunity employer, Workstreet is committed to providing employment opportunities to all individuals. All applicants for positions at Workstreet will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
May 08, 2026
Full time
At Workstreet, we're on an exciting journey to help businesses scale securely by designing and implementing cutting edge security and compliance programs. As a fast growing startup, we specialize in a wide range of frameworks-including SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP-empowering companies to meet regulatory requirements and enhance their cybersecurity posture from day one. The Opportunity We are seeking a Manager, GRC Engineering who leads with a client first mindset and brings exceptional relationship management skills to every engagement. The ideal candidate is an experienced client manager who knows how to build trust, navigate complex accounts, and deliver an outstanding client experience - while also bringing deep expertise in cybersecurity compliance frameworks such as SOC 2, ISO 27001, and NIST CSF. The successful candidate will be able to come up to speed quickly, integrate into the organization, and take on clients within your first 15 days. You will serve as the primary point of contact for a portfolio of clients, leading engagements end to end, managing escalations with composure and urgency, and ensuring every client interaction reflects the highest standard of service. What You'll Do Client Relationship Management (Primary Focus) Own the Client Experience: Serve as the primary point of contact for a portfolio of client accounts, building strong, trusted relationships and ensuring clients feel supported, informed, and valued throughout every engagement. Lead Client Engagements: Guide clients through compliance initiatives end to end - from kickoff through certification - providing clear communication, proactive updates, and expert guidance at every milestone. Handle Escalations with Professionalism: Resolve complex client issues and requests with urgency, composure, and a solution oriented approach that reinforces confidence and long term retention. Be a Trusted Advisor: Understand each client's unique business context and deliver compliance guidance that is practical, actionable, and tailored to their needs. Collaborate Cross Functionally: Partner with internal teams and client stakeholders to embed security and compliance best practices and resolve issues quickly. Manage and Develop a Pod of Analysts: Lead a team of 3-5 analysts through coaching, mentorship, and performance management, fostering accountability, quality, and professional growth. Drive Consistent Delivery: Ensure the team meets deadlines and delivers high quality work across all active client engagements, stepping in to support where needed. GRC & Compliance Execution Develop and Maintain Compliance Frameworks: Create, update, and align compliance policies, procedures, and technical controls with SOC 2 (Type 1 & 2), ISO 27001, HIPAA, and PCI DSS standards. Lead Compliance Certifications: Oversee and execute SOC 2 and ISO 27001 implementation and certification projects across multi cloud environments (AWS, GCP, Azure). Conduct Risk and Security Audits: Perform regular risk assessments and audits to identify vulnerabilities and enhance overall security posture. Monitor Regulatory Developments: Stay informed on evolving regulations and frameworks to maintain the relevance and accuracy of compliance controls. Leverage Compliance Automation Tools: Utilize platforms such as Drata, Vanta, and SecureFrame to track compliance metrics and ensure continuous audit readiness. Who You Are Required Demonstrated experience managing client relationships directly - you are comfortable owning accounts, leading difficult conversations, and being the trusted face of an engagement. Exceptional professionalism in all client facing communication, with outstanding written and verbal English skills. 5+ years of experience managing or leading a team. Proven experience managing compliance programs with hands on familiarity with SOC 2 and ISO 27001 frameworks. Strong knowledge of technical control implementation in cloud platforms (AWS, GCP, Azure). Ability to manage multiple compliance projects simultaneously without sacrificing client experience or quality. Bachelor's degree in Information Technology, Cybersecurity, or a related field. Ability to work independently with a strong sense of initiative. Amenable to working US time zone hours. Nice to Have Experience at a Big 4 firm (e.g., Deloitte, PwC, EY, KPMG) in an advisory or assurance capacity. Consulting experience. Familiarity with additional frameworks and regulations (e.g., HiTRUST, PCI DSS, NIST, GDPR, HIPAA). What We Offer Career Development: Clear growth path with mentorship and training opportunities. Technical Training: Comprehensive onboarding on security and compliance frameworks. Competitive Compensation: Competitive base salary with regular performance reviews, merit based appraisals, and bonus opportunities. Growth Opportunity: Early stage company with significant room for career advancement. Remote First Culture: Flexibility to work from anywhere while collaborating with a global team. Reliable high speed internet connection. Quiet, professional home office setup. Must be amenable to working UK time zone hours. Fluency in written and verbal English communication skills. Workstreet Is An Equal Opportunity Employer As an equal opportunity employer, Workstreet is committed to providing employment opportunities to all individuals. All applicants for positions at Workstreet will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Are you passionate about supporting young people to succeed by providing opportunities and support to enable them to make positive choices? Sandwell Youth Service aims to provide personal learning and development for all young people in Sandwell accessing our youth offer. We deliver a range of provisions including Centre Based, Detached and specialised youth work teams working across the six towns in Sandwell. In this pivotal role, we're looking for a dynamic, JNC degree level qualified and experienced Senior Youth Officer. You will have experience in managing and developing youth work programmes and projects. You should have some understanding of relevant policies and practices, alongside excellent organisational, communication, and interpersonal skills. Are you someone that can help us meet the needs and aspirations of young people and deliver high quality Youth Work? Are you passionate about delivering positive outcomes with individual young people and through group settings? More than just a leader, you'll be an inspirational mentor for young people and will ensure that their voice is represented in the service we provide. The successful applicant will lead on targeted youth provision, managing, planning, delivering and evaluating services and activities in a variety of settings, working alongside youth workers, to meet the needs of vulnerable young people across Sandwell. Youth work is mainly delivered in the evenings and the successful applicant will be required to regularly work at least 3 evenings and weekends. The post is initially for 12 months but may be extended subject to funding. Responsibilities Supervision/PPD of all staff within a designated area whether full time, half time or part time sessional. Management, development and co-ordination of designated youth work teams which assist the designated line manager in providing a comprehensive service for young people. Promoting youth work and the needs and aspirations of young people. Developing all youth forums/ councils within town. Delivering holiday activity & food (HAF) programmes within the town or any other follow up programmes. Supporting the management and development of designated youth work provision within the town. Youth provision including school based and partnership arrangements with voluntary organisations as appropriate. Ensuring that all staff in their area of responsibility adhere to the Offsite and Educational Activities Guidelines. Deputising for area manager in their absence. Representing Young People's Services at town and other meetings. Level 6 JNC Professional Qualification in Youth & Community Work We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached. If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on or via e mail to . For more information about working for Sandwell Council, our recruitment process and our offer to you please visit Click here to find out more about our One Team Framework: Values and Behaviours
May 08, 2026
Full time
Are you passionate about supporting young people to succeed by providing opportunities and support to enable them to make positive choices? Sandwell Youth Service aims to provide personal learning and development for all young people in Sandwell accessing our youth offer. We deliver a range of provisions including Centre Based, Detached and specialised youth work teams working across the six towns in Sandwell. In this pivotal role, we're looking for a dynamic, JNC degree level qualified and experienced Senior Youth Officer. You will have experience in managing and developing youth work programmes and projects. You should have some understanding of relevant policies and practices, alongside excellent organisational, communication, and interpersonal skills. Are you someone that can help us meet the needs and aspirations of young people and deliver high quality Youth Work? Are you passionate about delivering positive outcomes with individual young people and through group settings? More than just a leader, you'll be an inspirational mentor for young people and will ensure that their voice is represented in the service we provide. The successful applicant will lead on targeted youth provision, managing, planning, delivering and evaluating services and activities in a variety of settings, working alongside youth workers, to meet the needs of vulnerable young people across Sandwell. Youth work is mainly delivered in the evenings and the successful applicant will be required to regularly work at least 3 evenings and weekends. The post is initially for 12 months but may be extended subject to funding. Responsibilities Supervision/PPD of all staff within a designated area whether full time, half time or part time sessional. Management, development and co-ordination of designated youth work teams which assist the designated line manager in providing a comprehensive service for young people. Promoting youth work and the needs and aspirations of young people. Developing all youth forums/ councils within town. Delivering holiday activity & food (HAF) programmes within the town or any other follow up programmes. Supporting the management and development of designated youth work provision within the town. Youth provision including school based and partnership arrangements with voluntary organisations as appropriate. Ensuring that all staff in their area of responsibility adhere to the Offsite and Educational Activities Guidelines. Deputising for area manager in their absence. Representing Young People's Services at town and other meetings. Level 6 JNC Professional Qualification in Youth & Community Work We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached. If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on or via e mail to . For more information about working for Sandwell Council, our recruitment process and our offer to you please visit Click here to find out more about our One Team Framework: Values and Behaviours
LTM Recruitment Specialists Ltd
Newcastle Upon Tyne, Tyne And Wear
My client, one of the best companies in their sector is an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking for a experienced Senior or Principal Mechanical Engineer to be based in our Newcastle office with the ability to inspire others. You will have the ability to run medium sized projects, undertake a client facing role in the development, design and co-ordination of engineering projects. Skills should include experience on data centre and mission critical projects. Other sector experience including commercial, hotel, retail and hotel design desirable. Experience will also include the coordination of engineering project services, with a proven track record in project management. Your excellent communication and interpersonal skills, both with colleagues and clients, and experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships of our sector portfolio. You will possess good commercial awareness, in addition to having robust technical knowledge relevant to building services design, and capable of incorporating those technologies into the hotel and leisure sector. The position will ideally suit someone who is currently working in building service consultancy and is prepared to work hands on . The ideal candidate will be a Chartered Engineer or working towards, educated to degree level in Building Services Engineering or equivalent with a minimum of 5 years industry experience. Role Responsibilities • Responsible for running of medium size projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical installations, systems, equipment, facilities etc. • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys tests and reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Carries out engineering calculations to ensure drawings meet required robust industry and legal standards • Responsible for technical content and accuracy of Trainee, Graduates and Engineers • Validation and checking of designs and specifications Specific Skills & Knowledge • BEng, MSc, and have sufficient experience • MCIBSE/MIEE or HNC/HND + appropriate experience or equivalent • Working towards Chartered Eng status • Competent in specification design/drawing for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards • Ability to prioritise own workload • Ability to work to deadlines • Managerial Skills
May 08, 2026
Full time
My client, one of the best companies in their sector is an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking for a experienced Senior or Principal Mechanical Engineer to be based in our Newcastle office with the ability to inspire others. You will have the ability to run medium sized projects, undertake a client facing role in the development, design and co-ordination of engineering projects. Skills should include experience on data centre and mission critical projects. Other sector experience including commercial, hotel, retail and hotel design desirable. Experience will also include the coordination of engineering project services, with a proven track record in project management. Your excellent communication and interpersonal skills, both with colleagues and clients, and experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships of our sector portfolio. You will possess good commercial awareness, in addition to having robust technical knowledge relevant to building services design, and capable of incorporating those technologies into the hotel and leisure sector. The position will ideally suit someone who is currently working in building service consultancy and is prepared to work hands on . The ideal candidate will be a Chartered Engineer or working towards, educated to degree level in Building Services Engineering or equivalent with a minimum of 5 years industry experience. Role Responsibilities • Responsible for running of medium size projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical installations, systems, equipment, facilities etc. • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys tests and reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Carries out engineering calculations to ensure drawings meet required robust industry and legal standards • Responsible for technical content and accuracy of Trainee, Graduates and Engineers • Validation and checking of designs and specifications Specific Skills & Knowledge • BEng, MSc, and have sufficient experience • MCIBSE/MIEE or HNC/HND + appropriate experience or equivalent • Working towards Chartered Eng status • Competent in specification design/drawing for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards • Ability to prioritise own workload • Ability to work to deadlines • Managerial Skills
About the role Are you ready to take the next step in your youth work career in a role where you can shape practice, lead meaningful change and make a real difference for young people across the Isle of Man? Our Youth Service is all about creating "somewhere to go, something to do and someone to talk to" for young people across the Island. As a Senior Youth Worker, you will play a key role in delivering high-quality youth work across a wide range of settings. This is a real chance to help shape practice across the Island while supporting staff to deliver safe, engaging and meaningful opportunities for young people. Lead, develop and inspire youth work across the Island You will lead the development of new youth initiatives, including planning and delivering a mobile youth provision and street-based youth work in communities where young people are less likely to engage with traditional services. You will also design and lead targeted projects for young people facing additional challenges, including those linked to exploitation, antisocial behaviour or vulnerability. A key part of the role is developing and embedding a Youth Service curriculum aligned to National Youth Agency standards, ensuring consistency, progression and purpose across all provision. You will lead key areas of work including the Duke of Edinburgh's Award, residentials and youth exchanges, alongside youth voice activity that ensures young people are genuinely involved in shaping services. Alongside this, you will provide coaching, mentoring and practice leadership to support workforce development and strengthen consistency and quality across teams. You will also contribute to safeguarding, quality assurance and service improvement across the Youth Service. This is a varied and rewarding role where no two days are the same, combining hands-on youth work with strategic leadership of practice. You'll help create opportunities that support young people to build confidence, develop skills and thrive in their communities. If not already held, you will have the opportunity to work towards a JNC-recognised Level 6 youth work qualification following successful completion of probation, fully supported by the service. We look forward to welcoming shortlisted candidates to an in-person interview on 20 May 2026. A workplace that invests in you A competitive salary that increases each 12 months until you reach the salary maximum. Annual leave starting from 21 days, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year. Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement. Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development. Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors. Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues. Ability to apply for an unpaid career break after 3 years' service. Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment. Free car parking. A relocation package of up to £5,000 based on receipts is available for this role. Working for the Isle of Man Public Service We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees' wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees. We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager. The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion . We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role. Things to note An enhanced with barring police check is required for this post, which the Isle of Man Government will cover the cost of for you. Ready to apply? We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at . To get the best out of your application, read our article on the important essentials you need to know before applying. Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact the Recruitment Team on or via email at .
May 08, 2026
Full time
About the role Are you ready to take the next step in your youth work career in a role where you can shape practice, lead meaningful change and make a real difference for young people across the Isle of Man? Our Youth Service is all about creating "somewhere to go, something to do and someone to talk to" for young people across the Island. As a Senior Youth Worker, you will play a key role in delivering high-quality youth work across a wide range of settings. This is a real chance to help shape practice across the Island while supporting staff to deliver safe, engaging and meaningful opportunities for young people. Lead, develop and inspire youth work across the Island You will lead the development of new youth initiatives, including planning and delivering a mobile youth provision and street-based youth work in communities where young people are less likely to engage with traditional services. You will also design and lead targeted projects for young people facing additional challenges, including those linked to exploitation, antisocial behaviour or vulnerability. A key part of the role is developing and embedding a Youth Service curriculum aligned to National Youth Agency standards, ensuring consistency, progression and purpose across all provision. You will lead key areas of work including the Duke of Edinburgh's Award, residentials and youth exchanges, alongside youth voice activity that ensures young people are genuinely involved in shaping services. Alongside this, you will provide coaching, mentoring and practice leadership to support workforce development and strengthen consistency and quality across teams. You will also contribute to safeguarding, quality assurance and service improvement across the Youth Service. This is a varied and rewarding role where no two days are the same, combining hands-on youth work with strategic leadership of practice. You'll help create opportunities that support young people to build confidence, develop skills and thrive in their communities. If not already held, you will have the opportunity to work towards a JNC-recognised Level 6 youth work qualification following successful completion of probation, fully supported by the service. We look forward to welcoming shortlisted candidates to an in-person interview on 20 May 2026. A workplace that invests in you A competitive salary that increases each 12 months until you reach the salary maximum. Annual leave starting from 21 days, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year. Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement. Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development. Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors. Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues. Ability to apply for an unpaid career break after 3 years' service. Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment. Free car parking. A relocation package of up to £5,000 based on receipts is available for this role. Working for the Isle of Man Public Service We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees' wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees. We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager. The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion . We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role. Things to note An enhanced with barring police check is required for this post, which the Isle of Man Government will cover the cost of for you. Ready to apply? We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at . To get the best out of your application, read our article on the important essentials you need to know before applying. Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online please contact the Recruitment Team on or via email at .
Branta Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
Branta Recruitment are recruiting for an Internal Talent Specialist to join a facilities management company in Newcastle upon Tyne. This is a strategic role designed to industrialize the hiring process, reduce agency dependency, and work as a professional peer to hiring managers. We are looking for an individual who can build a predictable, scalable hiring engine to support an expanding project pipeline. Job priorities: Quality of Candidate: Prioritizing the "right" people to ensure long-term retention and performance. Reduce Hiring Manager Burden: Taking full ownership of the recruitment lifecycle so leadership can focus on operations. Volume & Speed: Meeting headcount demands for technical and site-based roles efficiently. Cost Control: Managing the supply chain and reducing overall cost-per-hire. Key Responsibilities Sourcing & Technical Pipeline Building Proactively source high-demand technical roles, including M&E Engineers, Supervisors, and Project Managers. Utilize Boolean searches and talent mapping to find "always-needed" talent. Build warm pipelines to shift from reactive advertising to proactive hiring. Process Management & Standardisation Define business needs through structured intake meetings with managers. Produce standardised, high-quality Job Descriptions and interview packs. Build a repeatable recruiting process from briefing through to onboarding. Stakeholder Partnership & Strategic Input Work as a true partner to hiring managers, providing market insights and salary benchmarking. Confidently "push back" on unrealistic expectations to protect the quality of the hiring process. Coach managers on interviewing best practices and selection techniques. Supply Chain & Employer Branding Act as the gatekeeper for the Preferred Supplier List (PSL), managing agency engagement. Implement and manage Applicant Tracking Systems (ATS) to improve data visibility. Strengthen the employer brand via social presence and consistent candidate communication. The Package & KPIs Basic Salary: 40,000. Commission scheme, linked to specific performance metrics TBC KPIs: Your success will be measured on Number of Roles Filled, Time-to-Hire, and Candidate Retention. About You You are a recruiter who understands that cost and quality are driven by a well-defined process. You have the confidence to manage a wide scope of work, the ideas to build a hiring engine from scratch, and the professional maturity to work directly with senior managers to bring the right people into the business. Apply online or contact Astrid Camacho for a confidential conversation.
May 08, 2026
Full time
Branta Recruitment are recruiting for an Internal Talent Specialist to join a facilities management company in Newcastle upon Tyne. This is a strategic role designed to industrialize the hiring process, reduce agency dependency, and work as a professional peer to hiring managers. We are looking for an individual who can build a predictable, scalable hiring engine to support an expanding project pipeline. Job priorities: Quality of Candidate: Prioritizing the "right" people to ensure long-term retention and performance. Reduce Hiring Manager Burden: Taking full ownership of the recruitment lifecycle so leadership can focus on operations. Volume & Speed: Meeting headcount demands for technical and site-based roles efficiently. Cost Control: Managing the supply chain and reducing overall cost-per-hire. Key Responsibilities Sourcing & Technical Pipeline Building Proactively source high-demand technical roles, including M&E Engineers, Supervisors, and Project Managers. Utilize Boolean searches and talent mapping to find "always-needed" talent. Build warm pipelines to shift from reactive advertising to proactive hiring. Process Management & Standardisation Define business needs through structured intake meetings with managers. Produce standardised, high-quality Job Descriptions and interview packs. Build a repeatable recruiting process from briefing through to onboarding. Stakeholder Partnership & Strategic Input Work as a true partner to hiring managers, providing market insights and salary benchmarking. Confidently "push back" on unrealistic expectations to protect the quality of the hiring process. Coach managers on interviewing best practices and selection techniques. Supply Chain & Employer Branding Act as the gatekeeper for the Preferred Supplier List (PSL), managing agency engagement. Implement and manage Applicant Tracking Systems (ATS) to improve data visibility. Strengthen the employer brand via social presence and consistent candidate communication. The Package & KPIs Basic Salary: 40,000. Commission scheme, linked to specific performance metrics TBC KPIs: Your success will be measured on Number of Roles Filled, Time-to-Hire, and Candidate Retention. About You You are a recruiter who understands that cost and quality are driven by a well-defined process. You have the confidence to manage a wide scope of work, the ideas to build a hiring engine from scratch, and the professional maturity to work directly with senior managers to bring the right people into the business. Apply online or contact Astrid Camacho for a confidential conversation.
Job Title: Process Transformation Project Manager Location: London/hybrid Contract: 9 months Rate: 426.15 per day inside ir35 The Role An opportunity to join a Global Interactive Entertainment company and play a key role in driving high-impact transformation and leading initiatives that bridge customer service, logistics, and technology operations across a dynamic, global environment. You will be responsible for driving business transformation and process improvement initiatives, working at the intersection of customer services, operational logistics, and technology delivery. This role requires the ability to define current ("as-is") operations, design future ("to-be") processes, and ensure smooth implementation across all stakeholders - from the business teams to technical providers. You will: Lead projects that enhance operational efficiency, streamline workflows, and improve customer service outcomes. Collaborate with cross-functional teams, including IT, logistics, and customer-facing operations. Conduct process reviews, define requirements, and deliver practical, high-quality solutions. Engage stakeholders globally, ensuring change initiatives are fit for purpose, measurable, and sustainable. Monitor project progress, manage risks, issues, and dependencies, and provide clear reporting to senior leadership. Essential: Proven experience in project management with a focus on process improvement and business change. Experience bridging customer service and operational/logistics functions. Strong stakeholder management skills with the ability to communicate complex processes to diverse audiences. Ability to work with technical teams to implement IT or digital change initiatives. Experience delivering projects end-to-end, with measurable improvements. Desirable: Background in warehouse, logistics, or operational environments (useful but not essential). Experience in a global organisation managing multi-site, multi-stakeholder projects. Knowledge of Agile, Waterfall, or hybrid project delivery methods. If you're a delivery-focused PM with a passion for transformation and change, and you're looking to work on a high-impact global programme, this is a fantastic opportunity to elevate your experience. Please feel free to submit your CV if you are interested!
May 08, 2026
Contractor
Job Title: Process Transformation Project Manager Location: London/hybrid Contract: 9 months Rate: 426.15 per day inside ir35 The Role An opportunity to join a Global Interactive Entertainment company and play a key role in driving high-impact transformation and leading initiatives that bridge customer service, logistics, and technology operations across a dynamic, global environment. You will be responsible for driving business transformation and process improvement initiatives, working at the intersection of customer services, operational logistics, and technology delivery. This role requires the ability to define current ("as-is") operations, design future ("to-be") processes, and ensure smooth implementation across all stakeholders - from the business teams to technical providers. You will: Lead projects that enhance operational efficiency, streamline workflows, and improve customer service outcomes. Collaborate with cross-functional teams, including IT, logistics, and customer-facing operations. Conduct process reviews, define requirements, and deliver practical, high-quality solutions. Engage stakeholders globally, ensuring change initiatives are fit for purpose, measurable, and sustainable. Monitor project progress, manage risks, issues, and dependencies, and provide clear reporting to senior leadership. Essential: Proven experience in project management with a focus on process improvement and business change. Experience bridging customer service and operational/logistics functions. Strong stakeholder management skills with the ability to communicate complex processes to diverse audiences. Ability to work with technical teams to implement IT or digital change initiatives. Experience delivering projects end-to-end, with measurable improvements. Desirable: Background in warehouse, logistics, or operational environments (useful but not essential). Experience in a global organisation managing multi-site, multi-stakeholder projects. Knowledge of Agile, Waterfall, or hybrid project delivery methods. If you're a delivery-focused PM with a passion for transformation and change, and you're looking to work on a high-impact global programme, this is a fantastic opportunity to elevate your experience. Please feel free to submit your CV if you are interested!
LTM Recruitment Specialists Ltd
Newcastle Upon Tyne, Tyne And Wear
My client, who is an award-winning practice of Architects, Engineers, and Project Managers, based in Newcastle are looking to bolster an established, successful team with an Architectural Technician / Technologist. This is an excellent career opportunity to build and develop their career further within an inspiring practice with a very good workload within the residential and commercial sector. Working on a range of schemes within these sectors, projects will vary from small alterations to large multi-million pound developments. The successful individual will be working as part of the team and independently within the practice, running projects through design and technical delivery, attend site visits as well as complete site inspections. This practice uses Revit on a daily basis so it is essential that the successful Architectural Technician / Technologist have an excellent knowledge of this software. The successful individual will have the opportunity to communicate directly with clients, and have their say in projects design. This position will require someone who has had 5+ years' experience within the industry. Position Overview. Revit capability of a good level. Work independently as well as in a team. Attend Site Visits. Complete Site Inspections. Create building regulation drawings and technical detailing. Work closely with clients and contactors. Minimum 2 Years Post Qualification Experience. Excellent knowledge of Revit/AutoCAD. Highly motivated with an excellent work ethic. High technical detailing ability. Thorough knowledge of Building Regulations. A
May 08, 2026
Full time
My client, who is an award-winning practice of Architects, Engineers, and Project Managers, based in Newcastle are looking to bolster an established, successful team with an Architectural Technician / Technologist. This is an excellent career opportunity to build and develop their career further within an inspiring practice with a very good workload within the residential and commercial sector. Working on a range of schemes within these sectors, projects will vary from small alterations to large multi-million pound developments. The successful individual will be working as part of the team and independently within the practice, running projects through design and technical delivery, attend site visits as well as complete site inspections. This practice uses Revit on a daily basis so it is essential that the successful Architectural Technician / Technologist have an excellent knowledge of this software. The successful individual will have the opportunity to communicate directly with clients, and have their say in projects design. This position will require someone who has had 5+ years' experience within the industry. Position Overview. Revit capability of a good level. Work independently as well as in a team. Attend Site Visits. Complete Site Inspections. Create building regulation drawings and technical detailing. Work closely with clients and contactors. Minimum 2 Years Post Qualification Experience. Excellent knowledge of Revit/AutoCAD. Highly motivated with an excellent work ethic. High technical detailing ability. Thorough knowledge of Building Regulations. A
Hays Construction and Property
Quedgeley, Gloucestershire
Your New Company Hays Building Services are pleased to be assisting an M+E Contractor in Gloucester with the recruitment of a Mechanical Contracts Manager to support their growing team. Your New Role You will focus on the project management of mechanical services installation contracts from handover of estimate to completion and agreement of final accounts. This will include procurement of relevant plant and materials and subcontractor packages ensuring best value, regular site visits monitoring works progress and ensuring the quality of work is to the required standard and on programme, as well as liaising closely with other professionals including clients, structural engineers, builders, architects and surveyors, along with in-house project and design teams. What You'll Need To Succeed You will have strong knowledge of mechanical services project management and a good understanding of the technical, commercial and contractual processes involved with excellent communication skills. What You'll Get In Return This role is being offered with a salary between 55,000 - 65,000 per annum + car allowance on a permanent contract. What You'll Need To Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 08, 2026
Full time
Your New Company Hays Building Services are pleased to be assisting an M+E Contractor in Gloucester with the recruitment of a Mechanical Contracts Manager to support their growing team. Your New Role You will focus on the project management of mechanical services installation contracts from handover of estimate to completion and agreement of final accounts. This will include procurement of relevant plant and materials and subcontractor packages ensuring best value, regular site visits monitoring works progress and ensuring the quality of work is to the required standard and on programme, as well as liaising closely with other professionals including clients, structural engineers, builders, architects and surveyors, along with in-house project and design teams. What You'll Need To Succeed You will have strong knowledge of mechanical services project management and a good understanding of the technical, commercial and contractual processes involved with excellent communication skills. What You'll Get In Return This role is being offered with a salary between 55,000 - 65,000 per annum + car allowance on a permanent contract. What You'll Need To Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
PCB Layout Engineer 6 month contract Based in Stevenage Offering 60ph Inside IR35 Do you have experience of Zuken CR5000 or CR8000? Do you have experience of the design processes and best practices for PCB layout? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the PCB Layout Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Providing full PCB Design Layouts from Electronic, Mechanical and Environmental requirements Provide a design service, which includes Library management, Technical support, Component placement, Signal routing, Peer reviews/checking and the creation of final documentation Ensure designs and hardware are in accordance with the design constraints and conform to design rules and processes Close collaboration with all stakeholders (Internal and External) from conception through to delivery of Hardware against agreed timescales to meet Project deliverables Your skillset may include: Knowledge and experience of the design processes and best practices for PCB layout. An understanding of IPC standards for high reliability products. Knowledge and experience of PCB fabrication processes and technologies (materials, stack-ups etc.) Strong communication skills to facilitate regular face to face and electronic communications with all relevant stakeholders. Knowledge of Zuken CR5000 or CR8000. If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! PCB Layout Engineer 6 month contract Based in Stevenage Offering 60ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 08, 2026
Contractor
PCB Layout Engineer 6 month contract Based in Stevenage Offering 60ph Inside IR35 Do you have experience of Zuken CR5000 or CR8000? Do you have experience of the design processes and best practices for PCB layout? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the PCB Layout Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Providing full PCB Design Layouts from Electronic, Mechanical and Environmental requirements Provide a design service, which includes Library management, Technical support, Component placement, Signal routing, Peer reviews/checking and the creation of final documentation Ensure designs and hardware are in accordance with the design constraints and conform to design rules and processes Close collaboration with all stakeholders (Internal and External) from conception through to delivery of Hardware against agreed timescales to meet Project deliverables Your skillset may include: Knowledge and experience of the design processes and best practices for PCB layout. An understanding of IPC standards for high reliability products. Knowledge and experience of PCB fabrication processes and technologies (materials, stack-ups etc.) Strong communication skills to facilitate regular face to face and electronic communications with all relevant stakeholders. Knowledge of Zuken CR5000 or CR8000. If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! PCB Layout Engineer 6 month contract Based in Stevenage Offering 60ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
FPGA Design Engineer 12 month contract Based in Stevenage Offering 90ph Inside IR35 Do you have experience using VHDL? Do you have experience designing for Zilinx, Intel, or Microsemi FPGAs? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the FPGA Design Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. Due to the nature of the work you will be involved in, you will be required to obtain UK SC clearance in this role. You will be involved in: Generating complex FPGA architectures and design implementations (VHDL, Simulink etc), targeting Xilinx, Intel, Microsemi devices Verifying complex FPGA implementations using VHDL and System Verilog\UVM test-bench methodologies Using FPGA design toolsets and Mentor verification tools (QuestaSim & ModelSim) Generating low-level software (C) to facilitate FPGA test and integration with the wider embedded system Configuring and Documenting designs to a high professional standard Working as part of a multidiscipline team to deliver complex FPGA based projects Your skillset may include: Degree qualified (or equivalent) with significant experience in FPGA development Competent VHDL Language and Design Skills Competent Verification Skills using VHDL and SystemVerilog methodologies A deep proven level of experience designing for Xilinx, Intel or Microsemi FPGAs Experience of professionally configuring and documenting designs Experience of working as part of a large multidiscipline team If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! FPGA Design Engineer 12 month contract Based in Stevenage Offering 90ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 08, 2026
Contractor
FPGA Design Engineer 12 month contract Based in Stevenage Offering 90ph Inside IR35 Do you have experience using VHDL? Do you have experience designing for Zilinx, Intel, or Microsemi FPGAs? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the FPGA Design Engineer, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. Due to the nature of the work you will be involved in, you will be required to obtain UK SC clearance in this role. You will be involved in: Generating complex FPGA architectures and design implementations (VHDL, Simulink etc), targeting Xilinx, Intel, Microsemi devices Verifying complex FPGA implementations using VHDL and System Verilog\UVM test-bench methodologies Using FPGA design toolsets and Mentor verification tools (QuestaSim & ModelSim) Generating low-level software (C) to facilitate FPGA test and integration with the wider embedded system Configuring and Documenting designs to a high professional standard Working as part of a multidiscipline team to deliver complex FPGA based projects Your skillset may include: Degree qualified (or equivalent) with significant experience in FPGA development Competent VHDL Language and Design Skills Competent Verification Skills using VHDL and SystemVerilog methodologies A deep proven level of experience designing for Xilinx, Intel or Microsemi FPGAs Experience of professionally configuring and documenting designs Experience of working as part of a large multidiscipline team If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! FPGA Design Engineer 12 month contract Based in Stevenage Offering 90ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Director of Product Engineering (Life Science IT) Location: London (Hybrid 2-3 days per week in the office) Regular international travel to India is required Reporting to: CTO Overview We are seeking an accomplished Director of Engineering to lead and scale our engineering organisation within a high-growth, health-focused environment. This is a rare opportunity to shape the future of technology platforms that support critical healthcare services while driving operational excellence across distributed teams in the UK and India. This role requires a rare blend of deep technical expertise, organisational leadership, and business partnership. You will operate as a senior technical authority, a people leader, and a trusted partner to the business-capable of shaping architecture, driving delivery across multiple initiatives, and building strong day-to-day relationships with senior stakeholders. You will be joining a high-growth organisation that requires the ability to operate effectively in a fast-paced, evolving environment with increasing scale and complexity. The successful candidate will be a strategic leader, technical authority, and business partner capable of delivering secure, scalable, and compliant systems. You will operate at the intersection of architecture, delivery, and organisational leadership, influencing senior stakeholders and guiding high-performing teams to success. Key Responsibilities: Leadership & Delivery Lead multiple engineering teams across the UK and India, delivering complex initiatives in parallel Own end-to-end delivery across multiple projects, ensuring alignment, prioritisation, and predictability Establish robust operating models for distributed teams and multiple workstreams Drive clarity on dependencies, timelines, and outcomes to senior leadership Technical Leadership Define architecture and platform strategy across mobile (Flutter), web (Next.js), and backend (Node.js, Python) Lead and optimise AWS cloud infrastructure for scalability, resilience, and cost efficiency Champion best practices in microservices, API-first design, DevOps, CI/CD, and infrastructure as code Provide hands-on architectural guidance and challenge technical decisions as needed Product & Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable user outcomes People & Culture Build, mentor, and retain high-performing engineering teams across geographies Develop engineering managers and technical leads, establishing clear ownership and accountability Foster a cohesive, collaborative culture with consistent standards and ways of working Delivery & Compliance Oversee the delivery of secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering in parallel Hands-on engineering or architectural experience Experience leading high-performing teams and partnering with Product and business stakeholders Experience in regulated industries (healthcare is preferred) Demonstrated success scaling teams, processes, and systems in fast-growth organisations Technical Skills Deep knowledge of modern software architecture (cloud, microservices, APIs) Experience with Flutter (mobile), Next.js (web), Node.js/Python (backend) Extensive AWS cloud expertise Ability to provide strategic guidance and challenge teams on design, scalability, and implementation Leadership Profile A Hybrid leader: strategic, technical, and people-focused Strong communicator capable of influencing senior stakeholders and distributed teams Comfortable navigating ambiguity and driving clarity across complex programmes Success Metrics High-performing pods delivering consistently against goals Trusted partnerships with Product and business stakeholders Cohesive, scalable AWS-based platform Engaged, high-performing teams across the UK and India Predictable delivery and clear technical direction In Return You will receive a market-leading salary of up to 150,000 plus generous company benefits and a forward-thinking and fast-growing business for you to excel in.
May 08, 2026
Full time
Director of Product Engineering (Life Science IT) Location: London (Hybrid 2-3 days per week in the office) Regular international travel to India is required Reporting to: CTO Overview We are seeking an accomplished Director of Engineering to lead and scale our engineering organisation within a high-growth, health-focused environment. This is a rare opportunity to shape the future of technology platforms that support critical healthcare services while driving operational excellence across distributed teams in the UK and India. This role requires a rare blend of deep technical expertise, organisational leadership, and business partnership. You will operate as a senior technical authority, a people leader, and a trusted partner to the business-capable of shaping architecture, driving delivery across multiple initiatives, and building strong day-to-day relationships with senior stakeholders. You will be joining a high-growth organisation that requires the ability to operate effectively in a fast-paced, evolving environment with increasing scale and complexity. The successful candidate will be a strategic leader, technical authority, and business partner capable of delivering secure, scalable, and compliant systems. You will operate at the intersection of architecture, delivery, and organisational leadership, influencing senior stakeholders and guiding high-performing teams to success. Key Responsibilities: Leadership & Delivery Lead multiple engineering teams across the UK and India, delivering complex initiatives in parallel Own end-to-end delivery across multiple projects, ensuring alignment, prioritisation, and predictability Establish robust operating models for distributed teams and multiple workstreams Drive clarity on dependencies, timelines, and outcomes to senior leadership Technical Leadership Define architecture and platform strategy across mobile (Flutter), web (Next.js), and backend (Node.js, Python) Lead and optimise AWS cloud infrastructure for scalability, resilience, and cost efficiency Champion best practices in microservices, API-first design, DevOps, CI/CD, and infrastructure as code Provide hands-on architectural guidance and challenge technical decisions as needed Product & Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable user outcomes People & Culture Build, mentor, and retain high-performing engineering teams across geographies Develop engineering managers and technical leads, establishing clear ownership and accountability Foster a cohesive, collaborative culture with consistent standards and ways of working Delivery & Compliance Oversee the delivery of secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering in parallel Hands-on engineering or architectural experience Experience leading high-performing teams and partnering with Product and business stakeholders Experience in regulated industries (healthcare is preferred) Demonstrated success scaling teams, processes, and systems in fast-growth organisations Technical Skills Deep knowledge of modern software architecture (cloud, microservices, APIs) Experience with Flutter (mobile), Next.js (web), Node.js/Python (backend) Extensive AWS cloud expertise Ability to provide strategic guidance and challenge teams on design, scalability, and implementation Leadership Profile A Hybrid leader: strategic, technical, and people-focused Strong communicator capable of influencing senior stakeholders and distributed teams Comfortable navigating ambiguity and driving clarity across complex programmes Success Metrics High-performing pods delivering consistently against goals Trusted partnerships with Product and business stakeholders Cohesive, scalable AWS-based platform Engaged, high-performing teams across the UK and India Predictable delivery and clear technical direction In Return You will receive a market-leading salary of up to 150,000 plus generous company benefits and a forward-thinking and fast-growing business for you to excel in.
Marine Society & Sea Cadets (MSSC)
Lambeth, London
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Contract: Full time, permanent Salary: £40,000 to £42,000 gross er annum, depending on experience Closing Date: Monday 25 May 2026 Assessment Day at MSSC NSC: Tuesday 2 June 2026 The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK. The SCC offers a wide range of youth opportunities with the same enduring objective - to give young people the best possible head start in life through nautical adventure and fun. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers. To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers. To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience of delivering a first-class service to clients or customers A strong understanding of the voluntary and community sector, ideally within the youth sector Experience of managing or supervising a large team Desirable Experience of managing or supervising a team based remotely Experience of using Microsoft Forms and Power Automate or similar systems Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first-class customer service Experience of working with volunteers and the knowledge of how to ensure they are supported Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders For further information, please download the . If you are interested in this role, please apply now! Benefits 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
May 08, 2026
Full time
Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working) Contract: Full time, permanent Salary: £40,000 to £42,000 gross er annum, depending on experience Closing Date: Monday 25 May 2026 Assessment Day at MSSC NSC: Tuesday 2 June 2026 The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK. The SCC offers a wide range of youth opportunities with the same enduring objective - to give young people the best possible head start in life through nautical adventure and fun. We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team. The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration. About the role The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes. Responsibilities To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers. To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers. To manage the "Safer Recruitment" and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary To support the Head of Volunteering with the successful implementation of MSSC's volunteer strategy and other national tasks To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers. Requirements Experience of leading the development and maintenance of digital volunteer management/ communication systems Experience of creating and maintaining complex automated workflows Experience of overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience of delivering a first-class service to clients or customers A strong understanding of the voluntary and community sector, ideally within the youth sector Experience of managing or supervising a large team Desirable Experience of managing or supervising a team based remotely Experience of using Microsoft Forms and Power Automate or similar systems Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first-class customer service Experience of working with volunteers and the knowledge of how to ensure they are supported Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication Experience developing processes which are targeted at both internal and external audiences Experience of leading projects manging change with various stakeholders For further information, please download the . If you are interested in this role, please apply now! Benefits 25 days annual leave per annum, increasing with length of service Hybrid working for many roles Volunteering Leave Life assurance (4x salary) Private medical insurance Generous pension (employer contribution up to 10%) Cycle to work scheme Access to the Marine Society Digital Library Wellbeing portal and EAP with 121 counselling Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. Additional Information MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer. We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC's values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
5 - Operations - International - ., London Docklands Flynn is a first-generation construction company with operations across Ireland, UK and Northern Europe. We specialize in Critical Environments such as Data Centres, Life Sciences, Aviation, High Value Manufacturing and Critical Logistics. We are currently seeking an experienced Façade Manager for a major data centre in London Docklands. If you would like to join a company who wins high profile projects with blue chip clients and if you enjoy working in a stimulating environment, then Flynn is the company for you. REPORTING TO: Senior Project Manager Purpose of Role Ensure the successful design, coordination, construction, and handover of all façade elements, working with design teams, subcontractors, and project stakeholders. Role Responsibilities Review façade specs and subcontractor proposals for compliance with client and design requirements. Conduct technical appraisals and chair coordination meetings with design teams and subcontractors. Plan and manage the façade programme alongside the Project Manager. Ensure subcontractors have necessary drawings for design, procurement, and manufacturing. Chair progress meetings covering safety, quality, programme, and site coordination. Manage technical submittals, Building Regs approvals, samples, and testing regimes. Maintain records and coordinate façade material procurement with site logistics. Monitor KPIs including progress, quality, procurement, and safety. Review RAMS and use BIM tools for quality checks and progress tracking. Compile Safety File and O&M data for client handover. Manage variations, budget, and programme in liaison with PM and QS. The Candidate Minimum 5+ years' experience managing façade projects of similar complexity and scale. Prior exposure to data centres or complex building projects is highly desirable. Chartered status (MICE, MCIOB, or equivalent) preferred. Proficient in façade systems, UK regulations, technical drawings, and BIM software. Understanding of sustainability principles for façades and London-specific construction practices. Strong subcontractor management and ability to deliver under tight deadlines. Excellent communication and interpersonal skills for stakeholder engagement. Flynn implement a highly structured career progression programme through a continual professional development programme (PDP) and mentoring programme which has been the foundation to our success. As a Façade Manager, the operational career path for highly performing individuals is to progress to Senior Façade Manager / Project Manager to Contracts Manager. Remuneration Flynn offer a competitive remuneration package which may include pension and life assurance, healthcare, and a travel allowance/company vehicle. Flynn is an equal opportunities employer For further details on Flynn's Privacy Statement, please go to:
May 08, 2026
Full time
5 - Operations - International - ., London Docklands Flynn is a first-generation construction company with operations across Ireland, UK and Northern Europe. We specialize in Critical Environments such as Data Centres, Life Sciences, Aviation, High Value Manufacturing and Critical Logistics. We are currently seeking an experienced Façade Manager for a major data centre in London Docklands. If you would like to join a company who wins high profile projects with blue chip clients and if you enjoy working in a stimulating environment, then Flynn is the company for you. REPORTING TO: Senior Project Manager Purpose of Role Ensure the successful design, coordination, construction, and handover of all façade elements, working with design teams, subcontractors, and project stakeholders. Role Responsibilities Review façade specs and subcontractor proposals for compliance with client and design requirements. Conduct technical appraisals and chair coordination meetings with design teams and subcontractors. Plan and manage the façade programme alongside the Project Manager. Ensure subcontractors have necessary drawings for design, procurement, and manufacturing. Chair progress meetings covering safety, quality, programme, and site coordination. Manage technical submittals, Building Regs approvals, samples, and testing regimes. Maintain records and coordinate façade material procurement with site logistics. Monitor KPIs including progress, quality, procurement, and safety. Review RAMS and use BIM tools for quality checks and progress tracking. Compile Safety File and O&M data for client handover. Manage variations, budget, and programme in liaison with PM and QS. The Candidate Minimum 5+ years' experience managing façade projects of similar complexity and scale. Prior exposure to data centres or complex building projects is highly desirable. Chartered status (MICE, MCIOB, or equivalent) preferred. Proficient in façade systems, UK regulations, technical drawings, and BIM software. Understanding of sustainability principles for façades and London-specific construction practices. Strong subcontractor management and ability to deliver under tight deadlines. Excellent communication and interpersonal skills for stakeholder engagement. Flynn implement a highly structured career progression programme through a continual professional development programme (PDP) and mentoring programme which has been the foundation to our success. As a Façade Manager, the operational career path for highly performing individuals is to progress to Senior Façade Manager / Project Manager to Contracts Manager. Remuneration Flynn offer a competitive remuneration package which may include pension and life assurance, healthcare, and a travel allowance/company vehicle. Flynn is an equal opportunities employer For further details on Flynn's Privacy Statement, please go to:
Overview Empowering projects in a complex world. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. As a Senior Consultant Project Manager in our Secure Government division, you'll be a leader in our Transformation Solutions Practice. Your role will be primarily client-facing, identifying, shaping and managing better delivery capabilities. You'll lead Agile delivery teams providing support to a team of Project Managers. And you'll be supporting our clients to maximise the benefit of digital transformation and enable innovative ways of working. Your role Lead a set of complex digital projects or programmes to successful delivery. Act as "trusted advisor" to our clients. Provide strategic direction across client and internal teams. Offer delivery expertise and set behavioural leadership standards. Shape delivery strategies aligned to organisational objectives. Manage senior level stakeholders effectively. Oversee multidisciplinary teams to ensure delivery excellence. Bring clarity to ambiguous or evolving delivery environments. Ensure robust governance and commercial performance. Support clients in achieving long term transformation benefits. Develop capability by coaching others and setting delivery standards. About you Significant demonstrable experience leading complex digital projects or programmes in evolving and secure environments. Expertise shaping delivery strategies and ensuring effective governance. Proven ability to influence senior stakeholders and navigate complex dynamics. Leadership of multidisciplinary and agile delivery teams, setting direction and pace. Strong commercial awareness, managing budgets, contracts and supplier performance. Experience improving delivery capability and contributing to practice development. Ability to manage significant risks, ambiguity and competing priorities. Excellent communication skills, presenting confidently to senior audiences. Track record of delivering digital transformation and change outcomes. We support flexible working and welcome applications that align with our policies. While hybrid working is part of life at AtkinsRéalis, many Secure Government projects require more onsite collaboration due to security and client requirements. For these positions, candidates must be able to work onsite at least four days per week. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
May 08, 2026
Full time
Overview Empowering projects in a complex world. You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally. As a Senior Consultant Project Manager in our Secure Government division, you'll be a leader in our Transformation Solutions Practice. Your role will be primarily client-facing, identifying, shaping and managing better delivery capabilities. You'll lead Agile delivery teams providing support to a team of Project Managers. And you'll be supporting our clients to maximise the benefit of digital transformation and enable innovative ways of working. Your role Lead a set of complex digital projects or programmes to successful delivery. Act as "trusted advisor" to our clients. Provide strategic direction across client and internal teams. Offer delivery expertise and set behavioural leadership standards. Shape delivery strategies aligned to organisational objectives. Manage senior level stakeholders effectively. Oversee multidisciplinary teams to ensure delivery excellence. Bring clarity to ambiguous or evolving delivery environments. Ensure robust governance and commercial performance. Support clients in achieving long term transformation benefits. Develop capability by coaching others and setting delivery standards. About you Significant demonstrable experience leading complex digital projects or programmes in evolving and secure environments. Expertise shaping delivery strategies and ensuring effective governance. Proven ability to influence senior stakeholders and navigate complex dynamics. Leadership of multidisciplinary and agile delivery teams, setting direction and pace. Strong commercial awareness, managing budgets, contracts and supplier performance. Experience improving delivery capability and contributing to practice development. Ability to manage significant risks, ambiguity and competing priorities. Excellent communication skills, presenting confidently to senior audiences. Track record of delivering digital transformation and change outcomes. We support flexible working and welcome applications that align with our policies. While hybrid working is part of life at AtkinsRéalis, many Secure Government projects require more onsite collaboration due to security and client requirements. For these positions, candidates must be able to work onsite at least four days per week. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
May 08, 2026
Full time
Company Description We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers' businesses - no matter what the future holds. Since 2000, we've been keeping businesses connected. We don't just provide solutions for today but for tomorrow, too. We're always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we're striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer's real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. Key Responsibilities Customer Ownership & Relationship Management: Act as the primary technical contact for assigned customers. Build strong, long-term relationships with customer stakeholders at all levels. Take full ownership of the customer's technical landscape, understanding how systems are actually configured and used. Represent the customer internally, ensuring internal teams understand priorities, risks, and expectations. Proactive Technical Management: Carry out regular technical reviews and forward-planning sessions with customers. Deliver structured health checks covering infrastructure, cloud services, security, backup, monitoring, and endpoint management. Identify technical debt, unsupported platforms, and emerging risks, and clearly articulate remediation options. Help customers align their IT environment with best practice, vendor supportability, and security standards. Service Quality & Escalation: Work closely with Service Desk and Engineering teams to ensure excellent day-to-day service delivery. Act as an escalation point for complex or recurring technical issues. Review incident trends and recurring problems, driving permanent fixes rather than short-term workarounds. Technical Planning & Change: Support customers with infrastructure changes, upgrades, and cloud adoption. Provide technical input into solution design, change planning, and project delivery. Commercial Awareness (Non-Sales): Identify genuine opportunities for improvement, optimisation, or additional services based on customer need. Work collaboratively with Account Managers and Sales teams, providing technical insight and credibility. Support customers in optimising service consumption, licensing, and support models. Clearly explain the value, risks, and impact of technical recommendations in a way customers understand. Documentation & Governance: Maintain accurate technical documentation, diagrams, and configuration records. Ensure clarity around what is in scope, out of scope, supported, and unsupported. Contribute to internal reporting on customer health, risk, and engagement. Qualifications Technical Experience: Strong background in managed IT services, ideally from a senior service desk, engineering, or technical escalation role. Solid experience with Microsoft 365, Azure AD / Entra ID, Intune, and cloud services. Good understanding of security posture, identity models, backup, monitoring, and endpoint management. Experience supporting SME to mid-market customer environments. Professional Skills: Confident, professional communicator with excellent customer-facing skills. Ability to translate complex technical issues into clear, practical advice. Highly organised, able to manage multiple customer relationships effectively. Calm, methodical approach to problem solving and escalation. Desirable: Previous experience as a Technical Account Manager, Service Delivery Manager, or similar role. Experience working alongside sales or account management teams. Exposure to regulated or security-focused environments. Qualifications (Desirable): Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud).
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
May 08, 2026
Full time
Location University Square Salary £53,040 to £60,752 per annum inclusive of London Weighting Post Type Full Time Post Type Fixed Term Contract Length 12 months Closing Date Monday 11 May 2026 Reference 0830-26-PS At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society's biggest challenges. Founded in 1898 as the West Ham Technical Institute, UEL has always championed industry-focused education and social mobility, earning the name "The People's University" for its commitment to widening access to technical and professional learning. While our scale and ambition have grown, our purpose has remained constant: empowering communities, advancing social justice, and equipping students with future-proof skills to thrive in a rapidly changing world. Today, UEL continues this legacy through pioneering research, employer-engaged education, and meaningful community impact. We are tackling health and economic inequalities, promoting sustainability, and helping to build a more inclusive and resilient future. Guided by our ambitious Vision 2028 strategy, UEL is reshaping education for the benefit of all, empowering students from every background with the skills and opportunities to succeed. Our commitment to excellence is recognised nationally; we are proud to be named University of the Year for Teaching Quality in the Times and Sunday Times Good University Guide 2025 . At UEL, we don't just teach, we inspire, innovate and empower, shaping the future together. About the School The Royal Docks School of Business & Law is a dynamic and diverse academic community, committed to providing a transformational educational experience. Our staff are internationally recognised for high-quality research across areas such as human rights, international law, financial technology and global trade, and actively contribute to policy, practice and public debate at the highest levels. We are proud of our commitment to widening participation, equality, diversity, and inclusion, and to supporting our students in achieving success in their careers and beyond. About the Role We are seeking a Graduate Outcomes Manager to lead and deliver a strategic, data-driven approach to improving graduate employability and outcomes. This is a key role within the School, focused on ensuring students and graduates successfully transition into highly skilled employment, postgraduate study or self-employment. You will lead a range of initiatives to strengthen employability, build employer partnerships, and embed a culture of career readiness across the student journey. Develop and deliver a strategic plan to enhance graduate outcomes, aligned to institutional priorities Lead targeted campaigns to support final-year students and graduates in securing positive outcomes Build and maintain strong employer partnerships, creating opportunities for placements, internships and employment Design and manage career mentoring programmes linking students with alumni and industry professionals Deliver workshops, events and resources focused on employability and career readiness Use data and market intelligence to inform strategy, monitor performance and drive continuous improvement Provide regular reporting and insights on graduate outcomes and performance trends Collaborate with academic departments, careers services and external partners to embed employability across the curriculum Line-manage staff and oversee project delivery and budgets where required About You You will be an experienced and strategic professional with a strong background in graduate employability, careers, or higher education. You will bring: A Master's degree (or equivalent experience) in a relevant field Proven experience developing and delivering employability or graduate outcomes strategies A strong track record of building employer partnerships Experience using data and insights to inform decision-making Experience delivering workshops, events or mentoring programmes Skills and qualities: Excellent communication and presentation skills Strong project management and organisational ability Ability to influence and engage stakeholders at all levels A collaborative, proactive and solutions-focused approach A strong commitment to equality, diversity and inclusion What You'll Need to Thrive You'll thrive in this role if you are strategic, data-driven and impact-focused, with a passion for improving student and graduate outcomes. You will enjoy building partnerships, leading initiatives, and using insight to drive meaningful change across a complex organisation. Why Join Us? This is an exciting opportunity to play a pivotal role in shaping graduate success and employability within a forward-thinking and ambitious School. At UEL, you will join a supportive and innovative environment where your work will have a direct and lasting impact on students' futures. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we're committed to closing the "diversity pay gap". We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.
