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Alecto Recruitment
Fire and Security Business Development Manager
Alecto Recruitment Weybridge, Surrey
Fire & Security Business Development Manager Location: South & Central London / Surrey Salary: 50,000 - 65,000 DOE + package Company car / allowance included A well-established and highly respected Fire & Security systems provider is seeking an experienced Business Development Manager to support continued growth across South & Central London and Surrey. This is a key role combining management of existing client relationships with the ability to open new doors and win business across the Fire & Security sector. Role Overview The successful candidate will take ownership of a defined territory, inheriting an existing client base while actively developing new business opportunities. Working closely with internal technical and operational teams, you will provide compliant, value-driven Fire & Security solutions to a diverse client portfolio. This role suits a commercially astute individual who is comfortable operating both strategically and hands-on within a competitive London market. Key Responsibilities Manage and develop an existing portfolio of Fire & Security clients Identify, pursue, and secure new business opportunities Build strong relationships with: End users Facilities Management companies M&E contractors Consultants and specifiers Promote Fire & Security solutions including: Fire Detection & Alarm Systems CCTV Access Control Intruder Alarm Systems Integrated Fire & Security solutions Conduct client meetings, site visits, and surveys Prepare and present proposals, quotations, and tenders Work closely with project delivery teams to ensure smooth handover Maintain CRM data, sales forecasts, and pipeline reporting Stay informed on industry standards, regulations, and market trends Candidate Profile Proven experience in Fire & Security business development or sales Strong technical understanding of Fire and/or Electronic Security systems Experience managing existing accounts as well as generating new business Established contacts within South & Central London / Surrey advantageous Confident communicator with strong negotiation skills Self-motivated, organised, and results-driven YOU MAY BE A; Junior Fire & Security Engineer, Trainee Fire & Security Engineer, Fire Alarm Engineer, Security Engineer, Service Engineer, Installation Engineer, Electrical Engineer, Apprentice Engineer INDAV
May 01, 2026
Full time
Fire & Security Business Development Manager Location: South & Central London / Surrey Salary: 50,000 - 65,000 DOE + package Company car / allowance included A well-established and highly respected Fire & Security systems provider is seeking an experienced Business Development Manager to support continued growth across South & Central London and Surrey. This is a key role combining management of existing client relationships with the ability to open new doors and win business across the Fire & Security sector. Role Overview The successful candidate will take ownership of a defined territory, inheriting an existing client base while actively developing new business opportunities. Working closely with internal technical and operational teams, you will provide compliant, value-driven Fire & Security solutions to a diverse client portfolio. This role suits a commercially astute individual who is comfortable operating both strategically and hands-on within a competitive London market. Key Responsibilities Manage and develop an existing portfolio of Fire & Security clients Identify, pursue, and secure new business opportunities Build strong relationships with: End users Facilities Management companies M&E contractors Consultants and specifiers Promote Fire & Security solutions including: Fire Detection & Alarm Systems CCTV Access Control Intruder Alarm Systems Integrated Fire & Security solutions Conduct client meetings, site visits, and surveys Prepare and present proposals, quotations, and tenders Work closely with project delivery teams to ensure smooth handover Maintain CRM data, sales forecasts, and pipeline reporting Stay informed on industry standards, regulations, and market trends Candidate Profile Proven experience in Fire & Security business development or sales Strong technical understanding of Fire and/or Electronic Security systems Experience managing existing accounts as well as generating new business Established contacts within South & Central London / Surrey advantageous Confident communicator with strong negotiation skills Self-motivated, organised, and results-driven YOU MAY BE A; Junior Fire & Security Engineer, Trainee Fire & Security Engineer, Fire Alarm Engineer, Security Engineer, Service Engineer, Installation Engineer, Electrical Engineer, Apprentice Engineer INDAV
Parkside
General Manager
Parkside Bristol, Gloucestershire
General Manager - Bristol (Relocation Package Available) We are currently supporting a well-established and growing restaurant group in their search for a General Manager to lead one of their sites in Bristol. The business has built a strong reputation for delivering high-quality food in a relaxed, accessible environment, supported by a passionate and close-knit team. Their people-first culture has been widely recognised, including recent industry awards for being a great place to work. The team culture Their teams are at the heart of everything they do. Successful individuals within the business typically: Bring genuine passion and energy to their role, with a hands-on and collaborative approach Create a welcoming and inclusive environment for both guests and colleagues Take pride in their work, with strong attention to detail and consistency Communicate openly, honestly, and with authenticity The package and benefits Monthly lifestyle allowance via a prepaid card to spend as you wish Service charge earnings paid even whilst on holiday Monthly dining allowance for you and guests Opportunity to be part of international team trips and experiences Long service rewards, ranging from financial bonuses to extended leave Additional annual leave for major life events such as your wedding Enhanced family leave policies Ongoing training and structured career development pathways Support towards recognised professional qualifications Employee Assistance Programme offering 24/7 support Access to additional perks including on-demand pay, social events, and retail discounts The opportunity This is a fantastic opportunity to join a people-focused hospitality brand that genuinely invests in its teams and offers clear progression routes. You will be responsible for leading from the front, driving performance, and maintaining a strong culture within the site. Commitment to inclusion The business is committed to creating an inclusive environment where individuals from all backgrounds feel supported and able to thrive. If you require any adjustments during the application process, support will be provided.
May 01, 2026
Full time
General Manager - Bristol (Relocation Package Available) We are currently supporting a well-established and growing restaurant group in their search for a General Manager to lead one of their sites in Bristol. The business has built a strong reputation for delivering high-quality food in a relaxed, accessible environment, supported by a passionate and close-knit team. Their people-first culture has been widely recognised, including recent industry awards for being a great place to work. The team culture Their teams are at the heart of everything they do. Successful individuals within the business typically: Bring genuine passion and energy to their role, with a hands-on and collaborative approach Create a welcoming and inclusive environment for both guests and colleagues Take pride in their work, with strong attention to detail and consistency Communicate openly, honestly, and with authenticity The package and benefits Monthly lifestyle allowance via a prepaid card to spend as you wish Service charge earnings paid even whilst on holiday Monthly dining allowance for you and guests Opportunity to be part of international team trips and experiences Long service rewards, ranging from financial bonuses to extended leave Additional annual leave for major life events such as your wedding Enhanced family leave policies Ongoing training and structured career development pathways Support towards recognised professional qualifications Employee Assistance Programme offering 24/7 support Access to additional perks including on-demand pay, social events, and retail discounts The opportunity This is a fantastic opportunity to join a people-focused hospitality brand that genuinely invests in its teams and offers clear progression routes. You will be responsible for leading from the front, driving performance, and maintaining a strong culture within the site. Commitment to inclusion The business is committed to creating an inclusive environment where individuals from all backgrounds feel supported and able to thrive. If you require any adjustments during the application process, support will be provided.
Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd Edinburgh, Midlothian
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 01, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
The Work Shop Resourcing Ltd
Account Support Team Leader
The Work Shop Resourcing Ltd Poole, Dorset
We re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently. Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development. Set clear performance expectations and provide constructive feedback to improve employee performance. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Manage complaints procedure, ensuring customer driven issue resolution. Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe. Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix. Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation. Foster a culture of engagement and motivation among team members, promoting a positive work environment. Provide coaching and mentorship to colleagues to enhance their skills and career growth. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: Handle customer inquiries over the phone in a professional and efficient manner. Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business. Collaborate with internal teams to prevent order misses and ensure accurate order processing Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process. Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What s in it for you as the Account Support Team Leader: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Unlimited tuck shop snacks, free lunch every Friday and company social and corporate events Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader
May 01, 2026
Full time
We re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently. Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development. Set clear performance expectations and provide constructive feedback to improve employee performance. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Manage complaints procedure, ensuring customer driven issue resolution. Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe. Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix. Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation. Foster a culture of engagement and motivation among team members, promoting a positive work environment. Provide coaching and mentorship to colleagues to enhance their skills and career growth. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: Handle customer inquiries over the phone in a professional and efficient manner. Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business. Collaborate with internal teams to prevent order misses and ensure accurate order processing Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process. Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What s in it for you as the Account Support Team Leader: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Unlimited tuck shop snacks, free lunch every Friday and company social and corporate events Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader
Morson Edge
Technical Project Manager
Morson Edge Pitstone, Bedfordshire
Technical Project Manager (Contract) Location: Leighton Buzzard (4 days onsite) Contract Length: 6 months (Temp-to-Perm potential) Start Date: ASAP Engagement: Inside IR35 (Umbrella) Rate: Negotiable The Role The Technical Project Manager is a key delivery role within the Client s engineering programme environment. Rather than being aligned to a single programme, you will be deployed flexibly across a portfolio of projects, supporting priority areas as required. Working under the direction of a Senior Project Manager, you will take ownership of defined work packages and be responsible for delivering against Quality, Cost, and Schedule (QCD) objectives. You will operate as a core member of the Integrated Project Team (IPT), coordinating day-to-day delivery, managing risks, and ensuring accurate project tracking and reporting. This role also offers a clear pathway toward Senior Project Manager level, with exposure to multiple programmes and opportunities for professional development. Key Responsibilities Project Planning & Structuring Support the creation and maintenance of project structures, including WBS, OBS, CBS, and resource plans Define and manage work packages, ensuring clear scope, ownership, budget, and timelines Contribute to the development and ongoing management of the Project Development Plan (PDP) Assist in cost estimation (NRC/RC) aligned to programme targets Ensure all project documentation is maintained in line with internal standards and regulatory requirements Project Delivery Own delivery of assigned work packages, ensuring alignment to QCD targets Coordinate cross-functional teams and track progress against milestones Manage risks, issues, and actions, escalating where appropriate Support governance activities including reporting and stakeholder updates Maintain accurate data within project management tools Planning, Scheduling & Risk Management Develop and maintain detailed project schedules and milestone plans Apply structured planning methods, including rolling-wave planning Track project baselines and manage change control processes Produce regular project dashboards and KPI reports Manage risks and opportunities, including mitigation planning and impact assessment Support cross-site coordination with international teams where required Stakeholder Management Support customer engagement under guidance from the Senior Project Manager Build strong working relationships across engineering, quality, and programme teams Represent the project in internal meetings and governance forums Legacy Project Support Support close-out of legacy or historic projects, including documentation and customer obligations Maintain accurate project records and configuration data Contribute to lessons learned and project closure reporting Continuous Improvement Contribute to the improvement of project management practices, tools, and processes Share lessons learned and promote best practice across the organisation Compliance & Governance Ensure adherence to internal project management standards and lifecycle processes Support structured project governance, reporting cycles, and resource planning Maintain compliance with quality and regulatory requirements Required Experience & Qualifications Proven project management experience within an engineering environment Strong track record of delivering against Quality, Cost, and Schedule objectives Experience with structured project planning frameworks (e.g. WBS, cost and resource planning) Experience developing project plans and managing full project lifecycle delivery Knowledge of cost estimation and budget management Strong risk and issue management experience Ability to coordinate cross-functional teams in a matrix environment Degree in Engineering, Project Management, or related discipline (or equivalent experience) Desirable Experience Aerospace or defence sector experience Familiarity with stage-gate development processes Experience with enterprise project management tools (e.g. Planisware or similar) Knowledge of engineering change management / PLM systems APQP or similar quality frameworks Professional PM qualification (APM, PMP, or equivalent) Exposure to Agile methodologies in engineering environments French language skills (beneficial) Key Skills & Attributes Strong delivery focus with a proactive approach Excellent planning and organisational skills Ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Analytical mindset with effective problem-solving ability Resilient and adaptable under pressure Able to work independently and take ownership of deliverables Committed to continuous learning and development What s on Offer Opportunity to work across a diverse portfolio of engineering programmes Potential for permanent role following initial contract Exposure to international project teams Professional development and career progression opportunities Collaborative and dynamic working environment Equal Opportunities The Client is an equal opportunities employer and welcomes applications from all suitably qualified individuals. A commitment to diversity and inclusion is central to the organisation s values.
May 01, 2026
Contractor
Technical Project Manager (Contract) Location: Leighton Buzzard (4 days onsite) Contract Length: 6 months (Temp-to-Perm potential) Start Date: ASAP Engagement: Inside IR35 (Umbrella) Rate: Negotiable The Role The Technical Project Manager is a key delivery role within the Client s engineering programme environment. Rather than being aligned to a single programme, you will be deployed flexibly across a portfolio of projects, supporting priority areas as required. Working under the direction of a Senior Project Manager, you will take ownership of defined work packages and be responsible for delivering against Quality, Cost, and Schedule (QCD) objectives. You will operate as a core member of the Integrated Project Team (IPT), coordinating day-to-day delivery, managing risks, and ensuring accurate project tracking and reporting. This role also offers a clear pathway toward Senior Project Manager level, with exposure to multiple programmes and opportunities for professional development. Key Responsibilities Project Planning & Structuring Support the creation and maintenance of project structures, including WBS, OBS, CBS, and resource plans Define and manage work packages, ensuring clear scope, ownership, budget, and timelines Contribute to the development and ongoing management of the Project Development Plan (PDP) Assist in cost estimation (NRC/RC) aligned to programme targets Ensure all project documentation is maintained in line with internal standards and regulatory requirements Project Delivery Own delivery of assigned work packages, ensuring alignment to QCD targets Coordinate cross-functional teams and track progress against milestones Manage risks, issues, and actions, escalating where appropriate Support governance activities including reporting and stakeholder updates Maintain accurate data within project management tools Planning, Scheduling & Risk Management Develop and maintain detailed project schedules and milestone plans Apply structured planning methods, including rolling-wave planning Track project baselines and manage change control processes Produce regular project dashboards and KPI reports Manage risks and opportunities, including mitigation planning and impact assessment Support cross-site coordination with international teams where required Stakeholder Management Support customer engagement under guidance from the Senior Project Manager Build strong working relationships across engineering, quality, and programme teams Represent the project in internal meetings and governance forums Legacy Project Support Support close-out of legacy or historic projects, including documentation and customer obligations Maintain accurate project records and configuration data Contribute to lessons learned and project closure reporting Continuous Improvement Contribute to the improvement of project management practices, tools, and processes Share lessons learned and promote best practice across the organisation Compliance & Governance Ensure adherence to internal project management standards and lifecycle processes Support structured project governance, reporting cycles, and resource planning Maintain compliance with quality and regulatory requirements Required Experience & Qualifications Proven project management experience within an engineering environment Strong track record of delivering against Quality, Cost, and Schedule objectives Experience with structured project planning frameworks (e.g. WBS, cost and resource planning) Experience developing project plans and managing full project lifecycle delivery Knowledge of cost estimation and budget management Strong risk and issue management experience Ability to coordinate cross-functional teams in a matrix environment Degree in Engineering, Project Management, or related discipline (or equivalent experience) Desirable Experience Aerospace or defence sector experience Familiarity with stage-gate development processes Experience with enterprise project management tools (e.g. Planisware or similar) Knowledge of engineering change management / PLM systems APQP or similar quality frameworks Professional PM qualification (APM, PMP, or equivalent) Exposure to Agile methodologies in engineering environments French language skills (beneficial) Key Skills & Attributes Strong delivery focus with a proactive approach Excellent planning and organisational skills Ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Analytical mindset with effective problem-solving ability Resilient and adaptable under pressure Able to work independently and take ownership of deliverables Committed to continuous learning and development What s on Offer Opportunity to work across a diverse portfolio of engineering programmes Potential for permanent role following initial contract Exposure to international project teams Professional development and career progression opportunities Collaborative and dynamic working environment Equal Opportunities The Client is an equal opportunities employer and welcomes applications from all suitably qualified individuals. A commitment to diversity and inclusion is central to the organisation s values.
Universal Business Team
Operations Manager
Universal Business Team City, Wolverhampton
We are working with a leading, independent business based in Wolverhampton, who are looking to recruit their Operations Manager, to form part of their Senior Leadership Team. As Operations Manager, you will be responsible for the end-to-end management of operations, including Production, Warehouse/Yard, Transport & Logistics, Procurement, Customer Service, and Health & Safety. You will lead departmental managers, ensuring all functions operate efficiently, collaboratively, and in line with business objectives. A key focus of the role is driving performance, improving processes, and delivering industry-leading customer service. The business is currently experiencing sustained double-digit growth in turnover, which is expected to continue, making this a key role in scaling operations to support ongoing expansion along with the required processes and workflow. You will also play a pivotal role in managing the transition to a new facility, ensuring continuity of operations and minimal disruption. Key Responsibilities Operational Leadership Take full accountability for day-to-day operations across all departments Align production, warehouse, logistics, and customer service to ensure smooth workflow Drive continuous improvement, efficiency, and cost control across the business Establish, monitor, and deliver against KPIs Implement and document scalable process, workflows and lean management. Production & Manufacturing Oversee production planning, output, and efficiency Ensure manufacturing processes (including fabrication and bespoke orders) meet quality and delivery standards Oversee powder coating and investigate feasibility to bring in house Identify and implement process improvements to increase productivity Warehouse, Yard & Stock Control Manage goods in/out operations and yard organisation Ensure accurate stock control systems and regular stock audits Maintain optimal stock levels to support production and customer demand Transport & Logistics Develop and maintain an efficient and cost-effective transport plan Coordinate closely with production and warehouse teams to ensure timely dispatch Monitor delivery performance and customer satisfaction Customer Service & Office Operations Oversee order processing to ensure speed and accuracy Ensure proactive communication with customers on lead times and deliveries Support handling of bespoke and complex orders Commercial & Sales Support Support the sales team in winning new business and key accounts Work closely with sales to ensure operational capability aligns with customer requirements Engage with customers when required, including site visits and relationship management Contribute to pricing, lead time commitments, and service offering to improve win rates Drive a customer-first mindset across all operational departments Procurement Manage purchasing of raw materials and stock Oversee the import of raw materials , including supplier coordination, shipping, lead times, and cost control Ensure compliance with import regulations, duties, and documentation requirements Work closely with CMT Group procurement to leverage group buying power Monitor supplier performance to maintain cost efficiency and continuity of supply People Management & HR Lead, develop, and support departmental managers Oversee recruitment, onboarding, and absence management for operational teams Build a high-performance, accountable, and engaged workforce Health & Safety Ensure full compliance with H&S legislation and company policies Promote and maintain a strong safety-first culture Projects & Site Transition Lead the transition to new premises Plan and execute the move with minimal disruption Identify risks and implement mitigation strategies Requirements Proven experience in a manufacturing or industrial environment Strong track record in multi-department operations management Experience overseeing production, logistics, and stock control Experience in procurement and sourcing of raw materials , including importing Working knowledge of import processes, shipping logistics, and customs/duties requirements Commercially aware with experience supporting sales growth and customer acquisition Experience working closely with sales teams to convert opportunities into orders Confident engaging with customers, including site visits and relationship management Demonstrated ability in project management (site relocation advantageous) Strong understanding of cost control, budgeting, and financial performance Experience implementing KPIs and performance management frameworks Excellent communication, leadership, and organisational skills Benefits Salary- 55,000- 75,000 depending on experience Monday- Friday- Day shifts
May 01, 2026
Full time
We are working with a leading, independent business based in Wolverhampton, who are looking to recruit their Operations Manager, to form part of their Senior Leadership Team. As Operations Manager, you will be responsible for the end-to-end management of operations, including Production, Warehouse/Yard, Transport & Logistics, Procurement, Customer Service, and Health & Safety. You will lead departmental managers, ensuring all functions operate efficiently, collaboratively, and in line with business objectives. A key focus of the role is driving performance, improving processes, and delivering industry-leading customer service. The business is currently experiencing sustained double-digit growth in turnover, which is expected to continue, making this a key role in scaling operations to support ongoing expansion along with the required processes and workflow. You will also play a pivotal role in managing the transition to a new facility, ensuring continuity of operations and minimal disruption. Key Responsibilities Operational Leadership Take full accountability for day-to-day operations across all departments Align production, warehouse, logistics, and customer service to ensure smooth workflow Drive continuous improvement, efficiency, and cost control across the business Establish, monitor, and deliver against KPIs Implement and document scalable process, workflows and lean management. Production & Manufacturing Oversee production planning, output, and efficiency Ensure manufacturing processes (including fabrication and bespoke orders) meet quality and delivery standards Oversee powder coating and investigate feasibility to bring in house Identify and implement process improvements to increase productivity Warehouse, Yard & Stock Control Manage goods in/out operations and yard organisation Ensure accurate stock control systems and regular stock audits Maintain optimal stock levels to support production and customer demand Transport & Logistics Develop and maintain an efficient and cost-effective transport plan Coordinate closely with production and warehouse teams to ensure timely dispatch Monitor delivery performance and customer satisfaction Customer Service & Office Operations Oversee order processing to ensure speed and accuracy Ensure proactive communication with customers on lead times and deliveries Support handling of bespoke and complex orders Commercial & Sales Support Support the sales team in winning new business and key accounts Work closely with sales to ensure operational capability aligns with customer requirements Engage with customers when required, including site visits and relationship management Contribute to pricing, lead time commitments, and service offering to improve win rates Drive a customer-first mindset across all operational departments Procurement Manage purchasing of raw materials and stock Oversee the import of raw materials , including supplier coordination, shipping, lead times, and cost control Ensure compliance with import regulations, duties, and documentation requirements Work closely with CMT Group procurement to leverage group buying power Monitor supplier performance to maintain cost efficiency and continuity of supply People Management & HR Lead, develop, and support departmental managers Oversee recruitment, onboarding, and absence management for operational teams Build a high-performance, accountable, and engaged workforce Health & Safety Ensure full compliance with H&S legislation and company policies Promote and maintain a strong safety-first culture Projects & Site Transition Lead the transition to new premises Plan and execute the move with minimal disruption Identify risks and implement mitigation strategies Requirements Proven experience in a manufacturing or industrial environment Strong track record in multi-department operations management Experience overseeing production, logistics, and stock control Experience in procurement and sourcing of raw materials , including importing Working knowledge of import processes, shipping logistics, and customs/duties requirements Commercially aware with experience supporting sales growth and customer acquisition Experience working closely with sales teams to convert opportunities into orders Confident engaging with customers, including site visits and relationship management Demonstrated ability in project management (site relocation advantageous) Strong understanding of cost control, budgeting, and financial performance Experience implementing KPIs and performance management frameworks Excellent communication, leadership, and organisational skills Benefits Salary- 55,000- 75,000 depending on experience Monday- Friday- Day shifts
Astute Recruitment
Property Manager
Astute Recruitment Stamford, Lincolnshire
Property Manager Stamford 50,000 - 60,000 This is a newly created role due to expansion for this well-established business based in Stamford near Peterborough for an experienced property manager to manage a portfolio of over there residential and commercial Properties. You will be looking after 50 residential and 16 commercial properties Reporting into the director you will be responsible as Property Manager for: Tenant Relations & Management: Lease Management: Executing lease agreements, renewals, and managing tenant move-ins/move-outs Issue Resolution: Acting as the primary contact for complaints, repairs, and emergencies Evictions: Managing legal, compliant eviction processes Property Maintenance & Repairs: Routine Maintenance: Scheduling regular inspections and overseeing cleaning or landscaping Repairs: Coordinating qualified contractors for repairs (plumbing, electrical, structural) Emergency Response: Handling emergency issues such as broken heating or severe leaks Legal & Safety Compliance: Regulatory Adherence: Ensuring compliance with landlord-tenant laws, health and safety regulations, and fire safety standards Insurance: Arranging building insurance and handling claims Property Valuation: Market Analysis: Monitoring local rental markets to set competitive rent rates and maximize income Skills Required: Strong communication and negotiation skills Knowledge of local property laws and regulations Proficiency in property management Organisational skills for maintenance scheduling and financial record-keeping Looking to take ownership within a growing business The company are offering a salary of 50,000 - 60,000, they have free parking, hours are 8:30am - 5:00pm with 30 minutes for lunch Monday to Friday. 20 days holiday plus bank holidays. This is an onsite role there is no hybrid and will include travel to the properties.
May 01, 2026
Full time
Property Manager Stamford 50,000 - 60,000 This is a newly created role due to expansion for this well-established business based in Stamford near Peterborough for an experienced property manager to manage a portfolio of over there residential and commercial Properties. You will be looking after 50 residential and 16 commercial properties Reporting into the director you will be responsible as Property Manager for: Tenant Relations & Management: Lease Management: Executing lease agreements, renewals, and managing tenant move-ins/move-outs Issue Resolution: Acting as the primary contact for complaints, repairs, and emergencies Evictions: Managing legal, compliant eviction processes Property Maintenance & Repairs: Routine Maintenance: Scheduling regular inspections and overseeing cleaning or landscaping Repairs: Coordinating qualified contractors for repairs (plumbing, electrical, structural) Emergency Response: Handling emergency issues such as broken heating or severe leaks Legal & Safety Compliance: Regulatory Adherence: Ensuring compliance with landlord-tenant laws, health and safety regulations, and fire safety standards Insurance: Arranging building insurance and handling claims Property Valuation: Market Analysis: Monitoring local rental markets to set competitive rent rates and maximize income Skills Required: Strong communication and negotiation skills Knowledge of local property laws and regulations Proficiency in property management Organisational skills for maintenance scheduling and financial record-keeping Looking to take ownership within a growing business The company are offering a salary of 50,000 - 60,000, they have free parking, hours are 8:30am - 5:00pm with 30 minutes for lunch Monday to Friday. 20 days holiday plus bank holidays. This is an onsite role there is no hybrid and will include travel to the properties.
Selwood Limited
Mobile Electrician
Selwood Limited Bristol, Gloucestershire
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role We are growing our electrical division to meet the ever-increasing needs of our expanding business. To help us achieve this we are looking for a Mobile Electrician to work within our team in the Bristol area. Within this role you will be responsible for installing, maintaining, servicing and repairing electrical and mechanical equipment between branches and customer sites across the south region in a safe, professional and efficient manner. The ideal candidate will have practical electrical engineering skills and experience. Working hours are Monday to Friday 40 hours per week as well as being part of an on-call rota, but this can be variable dependant on the needs of the business. It is essential that applicants hold an ECS Gold Card or have the relevant qualifications or experience in Electrical Installations to obtain an ECS Gold card. Tasks and responsibilities for this role include : You will carry out electrical installation work efficiently in accordance with the current I.E.E.Regulations for Electrical Installations and the Construction Industry Safety Regulations. Be able to maintain, install, service and repair electrical/mechanical pump sets within the hire fleet and any customer units as required to the required legislative standards. You will be required to produce reports and estimates to repair set units and advise on safety issues as necessary. Keep a good standard of housekeeping ensuring work areas and vehicles are kept in good order and clean. Ensure all necessary Risk Assessment/Method Statements are adhered to. To communicate regularly and effectively with your manager and all internal and external customers and stakeholders regarding business and customer expectations on timelines, quality and overall service levels Be self-driven, with the ability to work independently to manage own workloads and call outs. Ability to attend call outs for the branch as part of a call out rota which is 1 in 6 weeks. Qualifications: Essential to be a JIB Qualified Electrician and to be able to meet the requirements to obtain an ECS Gold card - 18th edition. Full UK Driving Licence (as company van is provided) What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Company van (for work use) Enhanced overtime pay (for additional hours and call outs) Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships) Pension scheme with contribution based on total earnings not just salary 25 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service 3x your annual salary life insurance (DIS) Support for development and training Employee assistance programme (EAP) & access to Mental Health first aiders Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
May 01, 2026
Full time
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries. This is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them. About The Role We are growing our electrical division to meet the ever-increasing needs of our expanding business. To help us achieve this we are looking for a Mobile Electrician to work within our team in the Bristol area. Within this role you will be responsible for installing, maintaining, servicing and repairing electrical and mechanical equipment between branches and customer sites across the south region in a safe, professional and efficient manner. The ideal candidate will have practical electrical engineering skills and experience. Working hours are Monday to Friday 40 hours per week as well as being part of an on-call rota, but this can be variable dependant on the needs of the business. It is essential that applicants hold an ECS Gold Card or have the relevant qualifications or experience in Electrical Installations to obtain an ECS Gold card. Tasks and responsibilities for this role include : You will carry out electrical installation work efficiently in accordance with the current I.E.E.Regulations for Electrical Installations and the Construction Industry Safety Regulations. Be able to maintain, install, service and repair electrical/mechanical pump sets within the hire fleet and any customer units as required to the required legislative standards. You will be required to produce reports and estimates to repair set units and advise on safety issues as necessary. Keep a good standard of housekeeping ensuring work areas and vehicles are kept in good order and clean. Ensure all necessary Risk Assessment/Method Statements are adhered to. To communicate regularly and effectively with your manager and all internal and external customers and stakeholders regarding business and customer expectations on timelines, quality and overall service levels Be self-driven, with the ability to work independently to manage own workloads and call outs. Ability to attend call outs for the branch as part of a call out rota which is 1 in 6 weeks. Qualifications: Essential to be a JIB Qualified Electrician and to be able to meet the requirements to obtain an ECS Gold card - 18th edition. Full UK Driving Licence (as company van is provided) What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Company van (for work use) Enhanced overtime pay (for additional hours and call outs) Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships) Pension scheme with contribution based on total earnings not just salary 25 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service 3x your annual salary life insurance (DIS) Support for development and training Employee assistance programme (EAP) & access to Mental Health first aiders Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you. EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
Fusion People Ltd
Panel Wirer
Fusion People Ltd Dungannon, County Tyrone
Job Title : Electrical Fitter Location: Dungannon, County Tyrone Duration : Temporary to Permanent Hours: 7am-4.20pm, Mon to Thurs, 7am-12.30pm Friday Rate: DOE We are currently for a number of Electrical Fitters to join our production team. If you're confident working with bespoke electrical systems and enjoy hands on technical work, this could be a great fit. Key Responsibilities: Install, modify, and fault find custom vehicle electrical harnesses and controls. Work from electrical schematics to build and troubleshoot systems. Support production deadlines and maintain high safety standards. Complete required paperwork and keep a tidy work area. Assist with additional tasks as needed by the Production Manager. What You'll Need: Strong experience in high quality vehicle wiring. Ability to read and interpret electrical diagrams. Machine control experience (advantageous). Good communication skills and a team focused attitude. Able to work independently with a positive, flexible approach. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 01, 2026
Contractor
Job Title : Electrical Fitter Location: Dungannon, County Tyrone Duration : Temporary to Permanent Hours: 7am-4.20pm, Mon to Thurs, 7am-12.30pm Friday Rate: DOE We are currently for a number of Electrical Fitters to join our production team. If you're confident working with bespoke electrical systems and enjoy hands on technical work, this could be a great fit. Key Responsibilities: Install, modify, and fault find custom vehicle electrical harnesses and controls. Work from electrical schematics to build and troubleshoot systems. Support production deadlines and maintain high safety standards. Complete required paperwork and keep a tidy work area. Assist with additional tasks as needed by the Production Manager. What You'll Need: Strong experience in high quality vehicle wiring. Ability to read and interpret electrical diagrams. Machine control experience (advantageous). Good communication skills and a team focused attitude. Able to work independently with a positive, flexible approach. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Notion4 Ltd
Project Manager Construction
Notion4 Ltd Gloucester, Gloucestershire
ROLE: Project Manager Main Purpose of Job Delivery of projects on time and within budget through effective planning and leadership of the Project Team. Key Responsibilities and Accountabilities: • To manage projects internally in accordance with the company s ISO procedures. • Produce and manage the Development Control Programme (DCP) for each project. • Ensure stage budgets and CMS standard Financial Reports are produced and relayed to the client, comment on budgets against stage targets. • Manage and Identify Project Resources and assign individual responsibilities, advise clients on appointments required to give expert guidance on specific points of the client s construction project. • Manage projects in accordance with the Code of Practice for Project Management, as far is reasonably practical. • Relay information on projects to internal & external Project Team. • Assess the need, arrange and Chair Project Meetings, taking minutes and distribute as necessary. • Provide Team-leader, Director, or Finance Director with information monthly on Project stage and expenditure for internal invoicing procedure during last week of invoice month. • Employ and promote effective delegation within internal & external Project Team. • Give guidance and training to Assistant Project Managers and Trainee Project Managers. • Undertake the role in accordance with chosen professional organisation s ethical standards; CIOB, RICS etc. • Ensure implementation of desired Company culture, agreed procedures, Health & Safety and Quality. • Uphold, safeguard, and promote the organisation s values and philosophy relating to ethics, integrity and corporate responsibility including social and environmental values. Core Skills and Qualifications: • HNC or degree in Project Management, Construction Management or similar • If not already chartered, willing to work towards full chartered membership • Experience in Project Management, Contract Administration and Construction. • Understanding of construction law and regulatory compliance • Excellent analytical, negotiation, problem-solving and communication skills • High level of accuracy and attention to detail • Proficiency in relevant software (e.g. Microsoft Project, MS Word, MS Excel). • Flexibility to travel to client sites as required
May 01, 2026
Full time
ROLE: Project Manager Main Purpose of Job Delivery of projects on time and within budget through effective planning and leadership of the Project Team. Key Responsibilities and Accountabilities: • To manage projects internally in accordance with the company s ISO procedures. • Produce and manage the Development Control Programme (DCP) for each project. • Ensure stage budgets and CMS standard Financial Reports are produced and relayed to the client, comment on budgets against stage targets. • Manage and Identify Project Resources and assign individual responsibilities, advise clients on appointments required to give expert guidance on specific points of the client s construction project. • Manage projects in accordance with the Code of Practice for Project Management, as far is reasonably practical. • Relay information on projects to internal & external Project Team. • Assess the need, arrange and Chair Project Meetings, taking minutes and distribute as necessary. • Provide Team-leader, Director, or Finance Director with information monthly on Project stage and expenditure for internal invoicing procedure during last week of invoice month. • Employ and promote effective delegation within internal & external Project Team. • Give guidance and training to Assistant Project Managers and Trainee Project Managers. • Undertake the role in accordance with chosen professional organisation s ethical standards; CIOB, RICS etc. • Ensure implementation of desired Company culture, agreed procedures, Health & Safety and Quality. • Uphold, safeguard, and promote the organisation s values and philosophy relating to ethics, integrity and corporate responsibility including social and environmental values. Core Skills and Qualifications: • HNC or degree in Project Management, Construction Management or similar • If not already chartered, willing to work towards full chartered membership • Experience in Project Management, Contract Administration and Construction. • Understanding of construction law and regulatory compliance • Excellent analytical, negotiation, problem-solving and communication skills • High level of accuracy and attention to detail • Proficiency in relevant software (e.g. Microsoft Project, MS Word, MS Excel). • Flexibility to travel to client sites as required
RecruitmentRevolution.com
Client Projects Coordinator - Fun Architecture Firm. Hybrid
RecruitmentRevolution.com
Adara is where work meets fun. Sure, work can be dull sometimes - but not here. We keep things lively with plenty of laughs along the way. Don t get us wrong - we work hard, but we have a blast doing it. At Adara, we believe great design starts with great people. That s why we foster a culture where creativity is celebrated, innovation is embraced, and career growth is a priority. If you re looking for a workplace as forward-thinking as the designs we create where no two days are the same and problem-solving is part of the everyday then you belong at Adara. You ll be a perfect match if you: Thrive in a fast-paced, dynamic environment Are a proactive multitasker who loves making things happen Want to be part of a collaborative, supportive team where your ideas truly matter You get things done - independently The Role at a Glance: Client Projects Coordinator North London Mill Hill Office Based Minimum 2 Day Per Week / Hybrid Working £30,000 - £35,000 Full Time - Permanent Hours: 37.5 Hours Per Week, Monday - Friday, 9am - 5pm Culture: Trust, Respect, Shared Success, laugh a lot, Work a lot Company: A forward-thinking architecture and planning firm Your Background / Skills: Administration, Coordination, Client Support, Customer Service, Stakeholder Management Skills: Friendly. Great Time management. Organised. Customer focussed. Excellent English oral and written communication. About us: The home of amazing architecture. Adara is a dynamic architectural and planning practice based in London, specializing in high-quality residential projects with select commercial work - we work on some really fun projects. Founded in 2018, our team brings over 20 years of combined experience in planning and design, offering expert guidance to bring our clients' visions to life. We don t just design homes we redefine them. With a perfect blend of planning expertise and creative vision, we push the boundaries of modern architecture to create spaces that are as functional as they are stunning. Our team is made up of innovators, problem-solvers, and passionate designers who thrive on collaboration and fresh ideas. At Adara, we are more than just architects and planners; we are a team driven by passion, collaboration, and excellence. We cultivate a culture of trust, respect, and shared success, where every team member plays a vital role in shaping the future of our practice. We prioritise quality over quantity, carefully selecting projects that inspire us challenging yet rewarding designs that push boundaries and spark creativity. If you're looking to be part of a forward-thinking, supportive, and talented team, then look no further! The Opportunity: We are looking for a highly organised and proactive Client Projects Coordinator / Administrator to join our London-based team. This role is central to keeping our projects moving ensuring smooth communication between clients, architects, planners, and external stakeholders, while managing the day-to-day administration that underpins our success. As the key point of contact for clients, you ll keep them updated on progress, handle queries with professionalism, and provide clear, timely updates. You ll also manage the administrative side of projects from preparing and sending fee proposals, supporting planners with applications, and processing invoices, to maintaining accurate records and keeping deadlines on track using our CRM systems. Once fully trained, you ll enjoy the flexibility of hybrid working (minimum one day per week in the office) while remaining an integral part of our collaborative team. You ll also play an active role in building client relationships handling new enquiries, setting up proposals, dispatching documents, and ensuring smooth onboarding. With over 100 live projects on the go, no two days are ever the same and there s always something exciting to coordinate. Other tasks include: • Generating and issuing invoices; tracking payments • Managing banking and financial transactions • Submitting online applications • Client communication and updates • Vendor coordination and client support • Invoice tracking and follow-ups • Internal project coordination • Scheduling and call coordination • Documenting processes and workflows • Maintaining centralised knowledge sharing & CRM About you: • 3-5 years of demonstrable office-based experience in a fast-paced environment, showcasing strong administrative and coordination skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to efficiently manage documents, spreadsheets, and communications • Excellent command of English (both written and spoken) with advanced communication skills to convey information clearly and professionally • Exceptional written and verbal communication skills, ensuring clarity and professionalism in client interactions and internal coordination • Strong attention to detail and accuracy, with a critical eye for reviewing documents, invoices, and correspondence • Excellent interpersonal and relationship-building skills, with a client-focused approach to maintaining strong connections with key clients and service users • Ability to work effectively under pressure, managing multiple tasks and deadlines in a dynamic environment • Team player with a proactive mindset, capable of working collaboratively while also taking initiative and handling responsibilities independently • No prior experience in planning or architecture is required, but a background or interest in the field is a plus Sounds like a good fit? Apply here for a fast-track path to our amazing Founder Dominic. Your Experience / Background / Previous Roles May Include: Administrator, Coordinator, Customer Service, Customer Support, Client Support, Client Success, Office Manager, Team Administrator, Team Coordinator, EA, PA, Executive Assistant, Personal Assistant, Architect Team Assistant. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 01, 2026
Full time
Adara is where work meets fun. Sure, work can be dull sometimes - but not here. We keep things lively with plenty of laughs along the way. Don t get us wrong - we work hard, but we have a blast doing it. At Adara, we believe great design starts with great people. That s why we foster a culture where creativity is celebrated, innovation is embraced, and career growth is a priority. If you re looking for a workplace as forward-thinking as the designs we create where no two days are the same and problem-solving is part of the everyday then you belong at Adara. You ll be a perfect match if you: Thrive in a fast-paced, dynamic environment Are a proactive multitasker who loves making things happen Want to be part of a collaborative, supportive team where your ideas truly matter You get things done - independently The Role at a Glance: Client Projects Coordinator North London Mill Hill Office Based Minimum 2 Day Per Week / Hybrid Working £30,000 - £35,000 Full Time - Permanent Hours: 37.5 Hours Per Week, Monday - Friday, 9am - 5pm Culture: Trust, Respect, Shared Success, laugh a lot, Work a lot Company: A forward-thinking architecture and planning firm Your Background / Skills: Administration, Coordination, Client Support, Customer Service, Stakeholder Management Skills: Friendly. Great Time management. Organised. Customer focussed. Excellent English oral and written communication. About us: The home of amazing architecture. Adara is a dynamic architectural and planning practice based in London, specializing in high-quality residential projects with select commercial work - we work on some really fun projects. Founded in 2018, our team brings over 20 years of combined experience in planning and design, offering expert guidance to bring our clients' visions to life. We don t just design homes we redefine them. With a perfect blend of planning expertise and creative vision, we push the boundaries of modern architecture to create spaces that are as functional as they are stunning. Our team is made up of innovators, problem-solvers, and passionate designers who thrive on collaboration and fresh ideas. At Adara, we are more than just architects and planners; we are a team driven by passion, collaboration, and excellence. We cultivate a culture of trust, respect, and shared success, where every team member plays a vital role in shaping the future of our practice. We prioritise quality over quantity, carefully selecting projects that inspire us challenging yet rewarding designs that push boundaries and spark creativity. If you're looking to be part of a forward-thinking, supportive, and talented team, then look no further! The Opportunity: We are looking for a highly organised and proactive Client Projects Coordinator / Administrator to join our London-based team. This role is central to keeping our projects moving ensuring smooth communication between clients, architects, planners, and external stakeholders, while managing the day-to-day administration that underpins our success. As the key point of contact for clients, you ll keep them updated on progress, handle queries with professionalism, and provide clear, timely updates. You ll also manage the administrative side of projects from preparing and sending fee proposals, supporting planners with applications, and processing invoices, to maintaining accurate records and keeping deadlines on track using our CRM systems. Once fully trained, you ll enjoy the flexibility of hybrid working (minimum one day per week in the office) while remaining an integral part of our collaborative team. You ll also play an active role in building client relationships handling new enquiries, setting up proposals, dispatching documents, and ensuring smooth onboarding. With over 100 live projects on the go, no two days are ever the same and there s always something exciting to coordinate. Other tasks include: • Generating and issuing invoices; tracking payments • Managing banking and financial transactions • Submitting online applications • Client communication and updates • Vendor coordination and client support • Invoice tracking and follow-ups • Internal project coordination • Scheduling and call coordination • Documenting processes and workflows • Maintaining centralised knowledge sharing & CRM About you: • 3-5 years of demonstrable office-based experience in a fast-paced environment, showcasing strong administrative and coordination skills • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) with the ability to efficiently manage documents, spreadsheets, and communications • Excellent command of English (both written and spoken) with advanced communication skills to convey information clearly and professionally • Exceptional written and verbal communication skills, ensuring clarity and professionalism in client interactions and internal coordination • Strong attention to detail and accuracy, with a critical eye for reviewing documents, invoices, and correspondence • Excellent interpersonal and relationship-building skills, with a client-focused approach to maintaining strong connections with key clients and service users • Ability to work effectively under pressure, managing multiple tasks and deadlines in a dynamic environment • Team player with a proactive mindset, capable of working collaboratively while also taking initiative and handling responsibilities independently • No prior experience in planning or architecture is required, but a background or interest in the field is a plus Sounds like a good fit? Apply here for a fast-track path to our amazing Founder Dominic. Your Experience / Background / Previous Roles May Include: Administrator, Coordinator, Customer Service, Customer Support, Client Support, Client Success, Office Manager, Team Administrator, Team Coordinator, EA, PA, Executive Assistant, Personal Assistant, Architect Team Assistant. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Fusion People Ltd
Electrical Assembler
Fusion People Ltd Dungannon, County Tyrone
Job Title : Electrical Fitter Location: Dungannon, County Tyrone Duration : Temporary to Permanent Hours: 7am-4.20pm, Mon to Thurs, 7am-12.30pm Friday Rate: DOE We are currently for a number of Electrical Fitters to join our production team. If you're confident working with bespoke electrical systems and enjoy hands on technical work, this could be a great fit. Key Responsibilities: Install, modify, and fault find custom vehicle electrical harnesses and controls. Work from electrical schematics to build and troubleshoot systems. Support production deadlines and maintain high safety standards. Complete required paperwork and keep a tidy work area. Assist with additional tasks as needed by the Production Manager. What You'll Need: Strong experience in high quality vehicle wiring. Ability to read and interpret electrical diagrams. Machine control experience (advantageous). Good communication skills and a team focused attitude. Able to work independently with a positive, flexible approach. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
May 01, 2026
Full time
Job Title : Electrical Fitter Location: Dungannon, County Tyrone Duration : Temporary to Permanent Hours: 7am-4.20pm, Mon to Thurs, 7am-12.30pm Friday Rate: DOE We are currently for a number of Electrical Fitters to join our production team. If you're confident working with bespoke electrical systems and enjoy hands on technical work, this could be a great fit. Key Responsibilities: Install, modify, and fault find custom vehicle electrical harnesses and controls. Work from electrical schematics to build and troubleshoot systems. Support production deadlines and maintain high safety standards. Complete required paperwork and keep a tidy work area. Assist with additional tasks as needed by the Production Manager. What You'll Need: Strong experience in high quality vehicle wiring. Ability to read and interpret electrical diagrams. Machine control experience (advantageous). Good communication skills and a team focused attitude. Able to work independently with a positive, flexible approach. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Project Manager, Fixed Term Contract
QinetiQ Limited Bristol, Gloucestershire
Job Title: Project Manager, Fixed Term Contract Location: Bristol, England, United Kingdom Role Type: Fixed Term - Full Time Package: Competitive Salary + Benefits Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Project Manager at our MOD Boscombe Down or Bristol site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role As a Senior Project Manager in our UK Defence business you will be involved in a wide variety of exciting projects and programmes, from innovative research, through to modifications or complex flight trials across all domains. As a member of our project management community, you can expect to be leading teams to deliver projects in the UK, as well as supporting international opportunities as we continue to grow. Day to day, you will bring effective management and delivery of the projects to agreed baselines, developing and growing customer relationships, securing associated follow on sales, supporting major bids and successfully contributing to the overall strategy and business targets. This role will see you working in our Helicopter & Air Support Delivery Team (HelAS IDT). You will be responsible for overall project performance throughout the lifecycle, including baseline management and delivering within budget ensuring the relevant governance and assurance is undertaken to deliver successfully to our customers. Also accountable for Health & Safety of the project. Lead and motivate cross functional project teams to deliver the contractual outputs and/or outcomes delivering on time, within scope and budget, also adhering to all security requirements. Ensuring that the project team selected has the required Suitable Qualified Experienced Personnel to undertake project delivery. Your responsibilities will include: Delivery of high value (£5m per annum) or complex projects Development and maintenance of positive engagement with project customers, partners and suppliers Successful delivery of the Project outcomes Maintenance of forecasts, both financial and resource demand signals Application of governance requirements (including lifecycle, project and independent reviews as appropriate) for foundation sales and delivery work Reporting progress on all accountabilities to the Business Essential experience of the Project Manager: Ability to manage multiple stakeholders simultaneously with sound communication skills A track record in delivering complex technical projects Experience delivering projects to up to 3 different customers Previous experience delivering into Defence, Aerospace or Engineering an advantage Essential qualifications for the Project Manager: Demonstrable capability to APM PMQ or equivalent We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our MOD Boscombe Down or Bristol site. Hybrid working patterns available. MOD Boscombe Down is a unique operational site featuring the longest military runway in the UK. Primarily focusing on providing testing, evaluation and support services for aviation and aerospace systems. Renowned for its extensive flight testing capabilities the site plays a vital role in the UK's aviation defence contributing to the development, testing and airworthiness of military aircraft enhancing operational readiness and effectiveness. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
May 01, 2026
Full time
Job Title: Project Manager, Fixed Term Contract Location: Bristol, England, United Kingdom Role Type: Fixed Term - Full Time Package: Competitive Salary + Benefits Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Project Manager at our MOD Boscombe Down or Bristol site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role As a Senior Project Manager in our UK Defence business you will be involved in a wide variety of exciting projects and programmes, from innovative research, through to modifications or complex flight trials across all domains. As a member of our project management community, you can expect to be leading teams to deliver projects in the UK, as well as supporting international opportunities as we continue to grow. Day to day, you will bring effective management and delivery of the projects to agreed baselines, developing and growing customer relationships, securing associated follow on sales, supporting major bids and successfully contributing to the overall strategy and business targets. This role will see you working in our Helicopter & Air Support Delivery Team (HelAS IDT). You will be responsible for overall project performance throughout the lifecycle, including baseline management and delivering within budget ensuring the relevant governance and assurance is undertaken to deliver successfully to our customers. Also accountable for Health & Safety of the project. Lead and motivate cross functional project teams to deliver the contractual outputs and/or outcomes delivering on time, within scope and budget, also adhering to all security requirements. Ensuring that the project team selected has the required Suitable Qualified Experienced Personnel to undertake project delivery. Your responsibilities will include: Delivery of high value (£5m per annum) or complex projects Development and maintenance of positive engagement with project customers, partners and suppliers Successful delivery of the Project outcomes Maintenance of forecasts, both financial and resource demand signals Application of governance requirements (including lifecycle, project and independent reviews as appropriate) for foundation sales and delivery work Reporting progress on all accountabilities to the Business Essential experience of the Project Manager: Ability to manage multiple stakeholders simultaneously with sound communication skills A track record in delivering complex technical projects Experience delivering projects to up to 3 different customers Previous experience delivering into Defence, Aerospace or Engineering an advantage Essential qualifications for the Project Manager: Demonstrable capability to APM PMQ or equivalent We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at our MOD Boscombe Down or Bristol site. Hybrid working patterns available. MOD Boscombe Down is a unique operational site featuring the longest military runway in the UK. Primarily focusing on providing testing, evaluation and support services for aviation and aerospace systems. Renowned for its extensive flight testing capabilities the site plays a vital role in the UK's aviation defence contributing to the development, testing and airworthiness of military aircraft enhancing operational readiness and effectiveness. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
Senior Change Lead for Secure Government Projects
AtkinsRéalis Manchester, Lancashire
A global engineering firm in Manchester is seeking a Change Manager to lead transformative projects and support client engagements. The ideal candidate will possess proven experience in delivering change initiatives in complex environments and strong stakeholder management skills. Responsibilities include strategy delivery, risk management, and team guidance. This role offers flexible working arrangements, but candidates must be prepared for onsite collaboration when necessary. A competitive salary and benefits package is provided.
May 01, 2026
Full time
A global engineering firm in Manchester is seeking a Change Manager to lead transformative projects and support client engagements. The ideal candidate will possess proven experience in delivering change initiatives in complex environments and strong stakeholder management skills. Responsibilities include strategy delivery, risk management, and team guidance. This role offers flexible working arrangements, but candidates must be prepared for onsite collaboration when necessary. A competitive salary and benefits package is provided.
Pearson Whiffin Recruitment Ltd
Site Administrator - Construction
Pearson Whiffin Recruitment Ltd Claygate, Surrey
Site Administrator (Temporary Ongoing) Location: Maidstone (Langley area) Hours: 7:30am 5:00pm, Monday to Friday Hourly Rate: £13.50 £15.50 per hour (dependent on experience) We are working with a well-established and busy construction business who require an experienced Site Administrator to support operations on a live project based in the Maidstone area. This is a long-term temporary opportunity offering stability, variety and the chance to become a key part of a supportive site team. The Role This is a hands-on, varied administrative role supporting a Senior Project Manager and wider site team. You will play a crucial part in keeping the project running smoothly by ensuring all administrative processes are organised, accurate and up to date. Duties will include: Managing site documentation and ensuring records are maintained accurately Processing timesheets and supporting payroll administration Assisting with document control, including drawings and project files Coordinating general site administration and communication Acting as a key support to the Senior Project Manager, helping keep things organised and on track Liaising with subcontractors and internal teams as required About You Previous experience in a construction or site-based administrative role is highly desirable Confident with general IT systems including Excel and document management systems Highly organised with strong attention to detail Able to work proactively and support a busy site environment A team player with a positive, can-do attitude Available to commit to a long-term temporary assignment Why Apply? Long-term ongoing role offering consistency Friendly, supportive site environment Opportunity to become an integral part of the team Start on Monday! If you are an experienced Site Administrator looking for your next opportunity and can commit to a long-term role, we would love to hear from you.
May 01, 2026
Contractor
Site Administrator (Temporary Ongoing) Location: Maidstone (Langley area) Hours: 7:30am 5:00pm, Monday to Friday Hourly Rate: £13.50 £15.50 per hour (dependent on experience) We are working with a well-established and busy construction business who require an experienced Site Administrator to support operations on a live project based in the Maidstone area. This is a long-term temporary opportunity offering stability, variety and the chance to become a key part of a supportive site team. The Role This is a hands-on, varied administrative role supporting a Senior Project Manager and wider site team. You will play a crucial part in keeping the project running smoothly by ensuring all administrative processes are organised, accurate and up to date. Duties will include: Managing site documentation and ensuring records are maintained accurately Processing timesheets and supporting payroll administration Assisting with document control, including drawings and project files Coordinating general site administration and communication Acting as a key support to the Senior Project Manager, helping keep things organised and on track Liaising with subcontractors and internal teams as required About You Previous experience in a construction or site-based administrative role is highly desirable Confident with general IT systems including Excel and document management systems Highly organised with strong attention to detail Able to work proactively and support a busy site environment A team player with a positive, can-do attitude Available to commit to a long-term temporary assignment Why Apply? Long-term ongoing role offering consistency Friendly, supportive site environment Opportunity to become an integral part of the team Start on Monday! If you are an experienced Site Administrator looking for your next opportunity and can commit to a long-term role, we would love to hear from you.
Daniel Owen Ltd
Block Property Manager
Daniel Owen Ltd Borehamwood, Hertfordshire
Block Property Manager Job Type: Full-time, Permanent Start Date: Immediate Location: Borehamwood Salary: 45,000 per annum A Block Property Manager is required for a well-established property management firm operating across the UK. Our client is seeking an experienced and proactive individual to manage a portfolio of residential blocks based in Borehamwood. What does a Block Property Manager role entail? Managing a portfolio of residential properties/blocks Acting as the main point of contact for leaseholders, tenants, and contractors Overseeing maintenance and repair works Conducting site inspections and ensuring properties are well maintained Managing service charges and budgets Liaising with contractors and ensuring works are completed to a high standard Ensuring compliance with relevant property legislation and regulations Requirements for the Block Property Manager role: Previous experience in block or property management Strong organisational and communication skills Ability to manage multiple properties and priorities Knowledge of service charges and property legislation Full UK driving licence is preferred but not essential Benefits of the Block Property Manager role: Monday to Friday working schedule Competitive salary of 45,000 Opportunity for career progression About us: Daniel Owen is an established recruitment consultancy specialising in the placement of quality temporary and permanent workers across the Built Environment. We work with some of the UK's largest and most respected property, construction, maintenance, and engineering companies
May 01, 2026
Full time
Block Property Manager Job Type: Full-time, Permanent Start Date: Immediate Location: Borehamwood Salary: 45,000 per annum A Block Property Manager is required for a well-established property management firm operating across the UK. Our client is seeking an experienced and proactive individual to manage a portfolio of residential blocks based in Borehamwood. What does a Block Property Manager role entail? Managing a portfolio of residential properties/blocks Acting as the main point of contact for leaseholders, tenants, and contractors Overseeing maintenance and repair works Conducting site inspections and ensuring properties are well maintained Managing service charges and budgets Liaising with contractors and ensuring works are completed to a high standard Ensuring compliance with relevant property legislation and regulations Requirements for the Block Property Manager role: Previous experience in block or property management Strong organisational and communication skills Ability to manage multiple properties and priorities Knowledge of service charges and property legislation Full UK driving licence is preferred but not essential Benefits of the Block Property Manager role: Monday to Friday working schedule Competitive salary of 45,000 Opportunity for career progression About us: Daniel Owen is an established recruitment consultancy specialising in the placement of quality temporary and permanent workers across the Built Environment. We work with some of the UK's largest and most respected property, construction, maintenance, and engineering companies
Irwin & Colton
Health and Safety Manager
Irwin & Colton Lewes, Sussex
Health and Safety Manager Salary: 45,000 Location: Lewes, East Sussex (onsite) We're seeking a dedicated Health and Safety Manager to join a world-class opera house and arts organisation for a 12-month fixed-term contract. The role involves developing, implementing, and overseeing comprehensive health and safety practices across the organisation, ensuring compliance with legislation and fostering a proactive safety culture. The successful Health and Safety Manager will: Lead on the development, review, and communication of the organisation's H&S policies and procedures, advocating best practice. Oversee risk assessments, safety audits, and inspections across all operational areas, including complex productions and site-wide activities. Manage accident and incident reporting, investigations, and ensure statutory compliance with RIDDOR. Coordinate and deliver mandatory training programmes and safety inductions to all staff and contractors. Chair the monthly safety committee meetings, providing expert advice and facilitating continuous safety improvement. The ideal candidate will have: A NEBOSH General Certificate or equivalent and membership of IOSH Extensive knowledge of current health and safety legislation and proven experience advising at both strategic and operational levels. Ability to communicate effectively with all organisational tiers, influencing positive safety behaviours. Experience managing safety performance and incident investigations If you're driven to ensure safety excellence in a vibrant arts environment, we would love to hear from you. For more information or to apply please contact: Madeline Underwood at or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
May 01, 2026
Full time
Health and Safety Manager Salary: 45,000 Location: Lewes, East Sussex (onsite) We're seeking a dedicated Health and Safety Manager to join a world-class opera house and arts organisation for a 12-month fixed-term contract. The role involves developing, implementing, and overseeing comprehensive health and safety practices across the organisation, ensuring compliance with legislation and fostering a proactive safety culture. The successful Health and Safety Manager will: Lead on the development, review, and communication of the organisation's H&S policies and procedures, advocating best practice. Oversee risk assessments, safety audits, and inspections across all operational areas, including complex productions and site-wide activities. Manage accident and incident reporting, investigations, and ensure statutory compliance with RIDDOR. Coordinate and deliver mandatory training programmes and safety inductions to all staff and contractors. Chair the monthly safety committee meetings, providing expert advice and facilitating continuous safety improvement. The ideal candidate will have: A NEBOSH General Certificate or equivalent and membership of IOSH Extensive knowledge of current health and safety legislation and proven experience advising at both strategic and operational levels. Ability to communicate effectively with all organisational tiers, influencing positive safety behaviours. Experience managing safety performance and incident investigations If you're driven to ensure safety excellence in a vibrant arts environment, we would love to hear from you. For more information or to apply please contact: Madeline Underwood at or (phone number removed). Irwin and Colton are a specialist Health and Safety recruitment company, based in the Southeast of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website (url removed). Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.
BDO UK
Assistant Manager - Risk Advisory Services
BDO UK City, Glasgow
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology. You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities-such as engagement planning, portfolio oversight and project management-and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements. An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments. A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent). Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Good organisational and time management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight. A collaborative and development focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI enabled audit techniques. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially- spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice . That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively . You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology. You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities-such as engagement planning, portfolio oversight and project management-and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You'll be someone with: Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements. An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working. Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments. A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent). Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders. Good organisational and time management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight. A collaborative and development focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI enabled audit techniques. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive , people-centred culture . From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side . Our agile working framework helps us stay connected, bringing teams together whe re and whe n it counts so they can share ideas and help one another . At BDO, you'll always have access to the people and resources you need to do your best work . We know that c ollaboration is the key to creating value for our clients and satisfying experiences at work , so w e 've invested in state-of-the-art collaboration spaces in our offices . BDO's people represent a wealth of knowledge and expertise , and w e'll encourage you to build your network , work alongside others , and share your skills and experiences . With a range of multidisciplinary events and dedicated resources , you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise . We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Staffline
Retail Security Officer
Staffline Newbury, Berkshire
Position: Retail Security Officer Location:Newbury Pay Rate: £15.90 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T239) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
May 01, 2026
Full time
Position: Retail Security Officer Location:Newbury Pay Rate: £15.90 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: (T239) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Teleperformance Ltd
Fraud/Complaints Contact Center Manager - Remote
Teleperformance Ltd Manchester, Lancashire
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action
May 01, 2026
Full time
Job Title: Fraud/Complaints Contact Center Manager (CCM) Department: Operations Management Responsibility for: Assistant Contact Centre Managers (ACCM) Travel Required : No Reports to : VP / Director of Delivery Location: Site-Based or Working At Home Contract Type: TBC Grade: TBC Job Summary / Overview The Fraud/Complaints CCM is the manager of the staff, premises, operations and their relationship with the Clients as appropriate for his or her programme/s and site/s, ensuring that financial and quality targets are achieved according to budget, using Teleperformance standards that are applicable for the business. The CCM is responsible for operational delivery (Performance and P&L), the role based on site and/or working at home (WAH). In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. The role focuses on improving complaint resolution efficiency, identifying root causes, and driving continuous improvement to enhance the overall customer experience. With our Fraud telephony lines, you will manage an LOB and play a key role in protecting our customers by identifying and mitigating fraud threats. You will work collaboratively with stakeholders across the business, leveraging your expertise to help assess and enhance fraud controls. Additionally, you will engage with industry bodies and regulators to ensure alignment with best practices and regulatory requirements. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Manages and is responsible for day-to-day activities of one or more unit of operations Is fully accountable for performance of their business unit/s across all business and client targets, including all financial metrics, client KPIs, absence, attrition, engagement and others as appropriate, and takes appropriate steps with their teams (with the support of others where appropriate) to ensure good performance is consistently achieved Strategically plans with VP / Director of Delivery and executes to enhance profitability, productivity, and efficiency throughout the company's operations Owns the delivery of all financial targets and GM, by setting appropriate budgets, controlling spend and creating plans to rectify if not on target to deliver against financial forecasts Manage the daily/weekly/monthly P&L Oversees the daily operation of the call centre and its various components, ensuring SOW compliance and KPI goals. Including CSAT, ESAT and KSAT Prepares/reviews financial and/or operational analysis and reports on a daily / weekly / monthly basis Spends time on floor to audit current procedures to monitor and improve efficiency of operations Implements processes to ensure that teams can manage their operations intra-day, by day, week and month to prioritise their actions for the day Leads, manages, develops and motivates a team of ACCM's in line with organizational management processes (TOPS) with the focus on developing a highly motivated Contact Centre Carries out monthly 121s, as well as quarterly reviews and annual appraisals of performance for each ACCM, highlighting areas for coaching, training, and further development. Puts activities in place to progress performance improvements or personal development as needed Ensures ACCMs and Team Leaders in business unit/s are likewise carrying out reviews with their direct reports and performs audits to ensure high quality conversations are taking place, and appropriate support is being applied Participate in monthly and quarterly ATAC meetings Continuously investigate and introduce process improvement measures and either signing off actions or raising to a higher level if appropriate Demonstrates expertise on Teleperformance's tools, service offerings and processes, and a deep understanding of the client's requirements, to enable identification of appropriate solutions to increase performance, quality and customer experience outputs. Can also confidently talk about these options to prospective new clients and host visits to their business unit/s to showcase Teleperformance's capabilities Hosts client MBRs and QBRs as needed to ensure ongoing client confidence of performance and development of strategic direction for the business area/s Develops or assists with the development and implementation of policies and procedures consistent with those of the organisation Builds relationships and works closely with own team and key stakeholders to achieve optimum performance and engagement levels at all times, developing and implementing strategic initiatives across the site with their support Fosters a culture of high employee engagement, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively on site Creates opportunities for employees in their business unit/s to regularly voice their opinions, feedback, ideas and concerns, and responds swiftly to effectively resolve any issues. Works together with their teams and other stakeholders as necessary to identify issues and generate action

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