Job Title: Administrator Location: Birmingham Salary: £10,922 - £11,622 per annum pro rata of (£24,521 - £26,093) per annum - SS1 Job type: Permanent, 18.5 hours per week, 40 weeks per year UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The role: We are seeking a proactive and organised Administrator for the Computing Department to support the Head of Department and academic team, facilitating effective communication and ensuring the smooth operation of departmental activities. You will coordinate meetings, manage communications, maintain records, and support events, ensuring the smooth day-to-day running of the department. What we're looking for: A highly organised and detail-oriented individual who can manage multiple priorities in a fast-paced environment. You will have strong communication skills, a proactive mindset, and confidence working with a range of stakeholders. Essential: Administrative experience Strong IT skills (Microsoft 365) Excellent organisation and attention to detail Join a supportive and forward-thinking team shaping the future of digital and computing education. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 10th May 2026. Interview Date - Friday 29th May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in Client Support, Client Services, Admin, Administrator, Reception, Receptionist, Admin Coordinator, Customer Service, will be considered for this role.
May 01, 2026
Full time
Job Title: Administrator Location: Birmingham Salary: £10,922 - £11,622 per annum pro rata of (£24,521 - £26,093) per annum - SS1 Job type: Permanent, 18.5 hours per week, 40 weeks per year UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The role: We are seeking a proactive and organised Administrator for the Computing Department to support the Head of Department and academic team, facilitating effective communication and ensuring the smooth operation of departmental activities. You will coordinate meetings, manage communications, maintain records, and support events, ensuring the smooth day-to-day running of the department. What we're looking for: A highly organised and detail-oriented individual who can manage multiple priorities in a fast-paced environment. You will have strong communication skills, a proactive mindset, and confidence working with a range of stakeholders. Essential: Administrative experience Strong IT skills (Microsoft 365) Excellent organisation and attention to detail Join a supportive and forward-thinking team shaping the future of digital and computing education. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 10th May 2026. Interview Date - Friday 29th May 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience in Client Support, Client Services, Admin, Administrator, Reception, Receptionist, Admin Coordinator, Customer Service, will be considered for this role.
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 01, 2026
Full time
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
Cleaning Services Manager Full-Time Permanent Up to 10% Annual Bonus Onsite Accommodation We're looking for a Cleaning Services Manager at Haven Berwick. You'll lead the team that keeps our accommodations spotless and our guests happy. You'll be hands-on, leading a busy cleaning team to deliver high standards across the park. Your job is to motivate your team, keep standards high, and make sure everything runs smoothly. You'll manage budgets, coach your team to grow, and tackle any issues that come up. Safety and compliance are part of the day-to-day, and you'll always be looking for ways to improve how we work. Key Responsibilities: Lead and motivate your team to hit targets and deliver great service Make sure guests have a brilliant experience from the moment they arrive Manage performance with regular feedback, coaching, and reviews Look after scheduling, budgets, and resources Keep everything safe, compliant, and up to standard Solve problems quickly and keep operations running Support your team's development through training and mentoring Requirements: Experience as a Head Housekeeper, Cleaning Manager, or similar leadership role within hospitality or facilities Strong leadership and communication skills Great at problem-solving and customer service Solid understanding of health and safety Organised, with the ability to juggle priorities Experience managing budgets Flexible to work evenings, weekends, and holidays What We Offer: An inclusive, supportive work environment. Comprehensive training and ongoing support. Career development opportunities, including fully funded qualifications. Onsite accommodation, subject to availability and T&Cs Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
May 01, 2026
Full time
Cleaning Services Manager Full-Time Permanent Up to 10% Annual Bonus Onsite Accommodation We're looking for a Cleaning Services Manager at Haven Berwick. You'll lead the team that keeps our accommodations spotless and our guests happy. You'll be hands-on, leading a busy cleaning team to deliver high standards across the park. Your job is to motivate your team, keep standards high, and make sure everything runs smoothly. You'll manage budgets, coach your team to grow, and tackle any issues that come up. Safety and compliance are part of the day-to-day, and you'll always be looking for ways to improve how we work. Key Responsibilities: Lead and motivate your team to hit targets and deliver great service Make sure guests have a brilliant experience from the moment they arrive Manage performance with regular feedback, coaching, and reviews Look after scheduling, budgets, and resources Keep everything safe, compliant, and up to standard Solve problems quickly and keep operations running Support your team's development through training and mentoring Requirements: Experience as a Head Housekeeper, Cleaning Manager, or similar leadership role within hospitality or facilities Strong leadership and communication skills Great at problem-solving and customer service Solid understanding of health and safety Organised, with the ability to juggle priorities Experience managing budgets Flexible to work evenings, weekends, and holidays What We Offer: An inclusive, supportive work environment. Comprehensive training and ongoing support. Career development opportunities, including fully funded qualifications. Onsite accommodation, subject to availability and T&Cs Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
Shop Manager - Perth Road, Dundee - Salary £25,458 per annum - 35hrs per week - Permanent contract. Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful." - Nada, Shop Manager What will a day in the life of a Shop Manager involve? Leading a team that provides a brilliant shopping experience for your customers. Working on the shop floor, coordinating activity "behind the scenes"; no two days are the same. Designing the perfect layout and environment that helps connect your customers to our cause. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers. Representing the British Red Cross to a high standard and embodying our core values. To be a successful Shop Manager, what will you need? Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties. To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team. To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results. To know your way around a PC and have proven IT skills experience. To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice. Interested? The closing date for applications is 23.59 on Thursday 30th April 2026. In return for your commitment and expertise, you'll get: Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Learning & Development: A range of career & learning opportunities. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform. Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work: Lease a bicycle through the scheme. We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
May 01, 2026
Full time
Shop Manager - Perth Road, Dundee - Salary £25,458 per annum - 35hrs per week - Permanent contract. Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our friendly charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful." - Nada, Shop Manager What will a day in the life of a Shop Manager involve? Leading a team that provides a brilliant shopping experience for your customers. Working on the shop floor, coordinating activity "behind the scenes"; no two days are the same. Designing the perfect layout and environment that helps connect your customers to our cause. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers. Representing the British Red Cross to a high standard and embodying our core values. To be a successful Shop Manager, what will you need? Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties. To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team. To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results. To know your way around a PC and have proven IT skills experience. To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice. Interested? The closing date for applications is 23.59 on Thursday 30th April 2026. In return for your commitment and expertise, you'll get: Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme: Up to 6% contributory pension. Learning & Development: A range of career & learning opportunities. Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform. Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work: Lease a bicycle through the scheme. We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.
We re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently. Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development. Set clear performance expectations and provide constructive feedback to improve employee performance. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Manage complaints procedure, ensuring customer driven issue resolution. Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe. Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix. Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation. Foster a culture of engagement and motivation among team members, promoting a positive work environment. Provide coaching and mentorship to colleagues to enhance their skills and career growth. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: Handle customer inquiries over the phone in a professional and efficient manner. Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business. Collaborate with internal teams to prevent order misses and ensure accurate order processing Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process. Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What s in it for you as the Account Support Team Leader: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Unlimited tuck shop snacks, free lunch every Friday and company social and corporate events Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader
May 01, 2026
Full time
We re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently. Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development. Set clear performance expectations and provide constructive feedback to improve employee performance. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Manage complaints procedure, ensuring customer driven issue resolution. Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe. Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix. Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation. Foster a culture of engagement and motivation among team members, promoting a positive work environment. Provide coaching and mentorship to colleagues to enhance their skills and career growth. Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly. Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: Handle customer inquiries over the phone in a professional and efficient manner. Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business. Collaborate with internal teams to prevent order misses and ensure accurate order processing Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process. Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What s in it for you as the Account Support Team Leader: Monthly profit share bonus scheme Holiday buy-back scheme Company sick pay Free onsite parking Perks at Work scheme Unlimited tuck shop snacks, free lunch every Friday and company social and corporate events Complementary Birthday vouchers Subsidised workplace massage Eye vouchers Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader
Company Description Company Description At CCH Group, we're more than a care provider - we're a passionate community dedicated to driving the sector to new heights with a history of doing so. Founded in 2009, we've grown into the nation's largest care company, with over 260 locations and 14,000 care professionals delivering 1.5 million hours of care each month across the UK. Job Description Are you a compassionate and dedicated Care Assistant seeking a fulfilling role? CCH are looking for individuals like you to join our team Role summary Pay Rate - Competitive Location - Laceby, Aylesby, Great Coates, Hatcliffe, Cadeby, Hawerby, Barnoldby-Le-Beck, Beelsby, Bradley, Irby,Scartho, East Ravendale, West Ravendale, Haweby, Market Rasen Hours - £12.71 Applicants must have the Right to Work in the UK. We are unable to offer sponsorship A driving licence and own transport is essential for this role About the position CCH is in search of a caring and empathetic Care Assistant to provide dedicated support to our local people, ensuring their needs are met with kindness and professionalism. As an integral member of CCH, you'll play a vital role in enhancing the well-being and quality of life of each individual under your care. Your responsibilities will include Companionship - being a friendly face & preventing loneliness Personal Care - all aspects of personal hygiene Medication - collecting prescriptions & providing reminders Mealtimes - preparing tasty meals Housekeeping - keeping their home just the way they like it Mobility - help with getting around The Successful Care Assistant will ensure this is done with the highest level of understanding and dignity for our clients. If you're ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our clients. Qualifications What you'll bring to the team Proficient in effective communication across all levels Demonstrates a sincere interest in working with our specific client group Successfully passed DBS screening Patience, compassion & a positive attitude at all times Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge Display initiative and autonomy Additional Information Who We Are: At CCH Group, our vision is to become the best place to work in care. Our mission is to expand our reach so that those in need of care are never forgotten or alone. We achieve this by nurturing our people, elevating their roles in society, and transforming lives together. Our Values: COMMUNITY: We are stronger together. One team building a culture where our customers and people thrive. COURAGE: We boldly shape a better future, tackling challenges head-on. HEART: We are passionate and dedicated-we love what we do because what we do matters. What's in it for you Enhanced occupational maternity and adoption pay Enhanced occupational paternity pay entitlement Death in Service Payment Pension scheme Benefits and Well-being Platform 28 days annual leave (pro rata) Cycle to work scheme Refer a friend scheme - earn £300 per referral! Blue Light Card eligibility - exclusive staff discounts at big brands for you Flexible hours , part and full time available Local work and paid mileage Paid training Self-development - progression opportunities Access to our in-house app Work for the largest care company in the UK! No experience necessary Book an interview at a time and date to suit you! Ready to Take the Next Step? Apply today and become part of a team that's transforming lives, one person at a time. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
May 01, 2026
Full time
Company Description Company Description At CCH Group, we're more than a care provider - we're a passionate community dedicated to driving the sector to new heights with a history of doing so. Founded in 2009, we've grown into the nation's largest care company, with over 260 locations and 14,000 care professionals delivering 1.5 million hours of care each month across the UK. Job Description Are you a compassionate and dedicated Care Assistant seeking a fulfilling role? CCH are looking for individuals like you to join our team Role summary Pay Rate - Competitive Location - Laceby, Aylesby, Great Coates, Hatcliffe, Cadeby, Hawerby, Barnoldby-Le-Beck, Beelsby, Bradley, Irby,Scartho, East Ravendale, West Ravendale, Haweby, Market Rasen Hours - £12.71 Applicants must have the Right to Work in the UK. We are unable to offer sponsorship A driving licence and own transport is essential for this role About the position CCH is in search of a caring and empathetic Care Assistant to provide dedicated support to our local people, ensuring their needs are met with kindness and professionalism. As an integral member of CCH, you'll play a vital role in enhancing the well-being and quality of life of each individual under your care. Your responsibilities will include Companionship - being a friendly face & preventing loneliness Personal Care - all aspects of personal hygiene Medication - collecting prescriptions & providing reminders Mealtimes - preparing tasty meals Housekeeping - keeping their home just the way they like it Mobility - help with getting around The Successful Care Assistant will ensure this is done with the highest level of understanding and dignity for our clients. If you're ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our clients. Qualifications What you'll bring to the team Proficient in effective communication across all levels Demonstrates a sincere interest in working with our specific client group Successfully passed DBS screening Patience, compassion & a positive attitude at all times Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge Display initiative and autonomy Additional Information Who We Are: At CCH Group, our vision is to become the best place to work in care. Our mission is to expand our reach so that those in need of care are never forgotten or alone. We achieve this by nurturing our people, elevating their roles in society, and transforming lives together. Our Values: COMMUNITY: We are stronger together. One team building a culture where our customers and people thrive. COURAGE: We boldly shape a better future, tackling challenges head-on. HEART: We are passionate and dedicated-we love what we do because what we do matters. What's in it for you Enhanced occupational maternity and adoption pay Enhanced occupational paternity pay entitlement Death in Service Payment Pension scheme Benefits and Well-being Platform 28 days annual leave (pro rata) Cycle to work scheme Refer a friend scheme - earn £300 per referral! Blue Light Card eligibility - exclusive staff discounts at big brands for you Flexible hours , part and full time available Local work and paid mileage Paid training Self-development - progression opportunities Access to our in-house app Work for the largest care company in the UK! No experience necessary Book an interview at a time and date to suit you! Ready to Take the Next Step? Apply today and become part of a team that's transforming lives, one person at a time. CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.
PURCHASING ADMINISTRATOR / ASSISTANT BASED DUNFERMLINE, FIFE, PERMANENT JOB EXCELLENT SALARY AND BENEFITS PACKAGE Headquartered in Dunfermline and with multiple locations throughout Scotland, GRW Talent's client is amongst the UK's largest home improvement companies with a highly recognisable and established brand that is synonymous with quality. Due to continuous sales growth in both their domestic and commercial customer bases, they now need to hire a Purchasing Assistant. You will be part of a small team within the purchasing department and will be responsible for liaising with management and colleagues within different departments to expedite orders and deal with queries. You should be a confident communicator, able to exhibit excellent attention to detail and be keen to progress within a fast-paced office-based role and will be will be expected to multitask on a daily basis. You should possess current relevant IT skills, particularly Microsoft Excel. Your role will involve: Carrying out a range of administrative duties including accurate data entry and filing Coding and pricing purchase orders Approving invoices Booking deliveries Liaising with a number of different departments, seeking updates and expediting materials, services and bought-in products Speaking to external suppliers as required This opportunity will be suited to someone who has completed a Business or Administration qualifications at school or college or has experience within a previous role in purchasing. This is a unique opportunity to join one of Scotland's leading brands, offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence and uncompromising safety standards. Candidates can expect superb job security, ongoing training and career development. Your base salary is supplemented by a solid company pension and 31 days holiday per year. To apply to this role please contact our recruitment partner Katie Hydes at GRW Talent.
May 01, 2026
Full time
PURCHASING ADMINISTRATOR / ASSISTANT BASED DUNFERMLINE, FIFE, PERMANENT JOB EXCELLENT SALARY AND BENEFITS PACKAGE Headquartered in Dunfermline and with multiple locations throughout Scotland, GRW Talent's client is amongst the UK's largest home improvement companies with a highly recognisable and established brand that is synonymous with quality. Due to continuous sales growth in both their domestic and commercial customer bases, they now need to hire a Purchasing Assistant. You will be part of a small team within the purchasing department and will be responsible for liaising with management and colleagues within different departments to expedite orders and deal with queries. You should be a confident communicator, able to exhibit excellent attention to detail and be keen to progress within a fast-paced office-based role and will be will be expected to multitask on a daily basis. You should possess current relevant IT skills, particularly Microsoft Excel. Your role will involve: Carrying out a range of administrative duties including accurate data entry and filing Coding and pricing purchase orders Approving invoices Booking deliveries Liaising with a number of different departments, seeking updates and expediting materials, services and bought-in products Speaking to external suppliers as required This opportunity will be suited to someone who has completed a Business or Administration qualifications at school or college or has experience within a previous role in purchasing. This is a unique opportunity to join one of Scotland's leading brands, offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence and uncompromising safety standards. Candidates can expect superb job security, ongoing training and career development. Your base salary is supplemented by a solid company pension and 31 days holiday per year. To apply to this role please contact our recruitment partner Katie Hydes at GRW Talent.
Test Lead Architect Dynamic (hybrid) working: typically 2 to 3 days per week on-site The opportunity: As a Test Lead Architect, you will play a crucial role in overseeing test design considerations, ensuring their implementation across project development. Your responsibilities include specifying product pass out tests, in-service, and BIT routines. Collaboration with manufacturing and design teams is key to ensuring comprehensive testability of the product and addressing any test coverage gaps efficiently. Responsibilities Lead a team of Test Architects as part of one of the Design teams As a senior member of the TTA department support the department head and provide functional leadership Take ownership of the missile test equipment specification and delivery Ensure that product testability is built into the design Generate and manage compliance with lower-level test requirements for design teams, including test access needs, BIT coverage/timings, and factory test functionality. Analyse and model our system to determine test coverage and generate diagnostic instructions. Work closely with the Chief Design Engineer to make cost vs test coverage trade-offs. Skills & Experience Substantial experience of test equipment design, product testability or electrical/electronic engineering Proficient in at least one of the following areas: digital electronics and microprocessor systems, analogue electronics, electronics testing, or test equipment design Experience in people leadership and influencing A good understanding of gathering requirements, overseeing projects, creating plans, and managing relationships with key customers Please note SC Clearance is required for this role If you feel you have the skills and experience, please apply and we will be in touch for a further conversation
May 01, 2026
Full time
Test Lead Architect Dynamic (hybrid) working: typically 2 to 3 days per week on-site The opportunity: As a Test Lead Architect, you will play a crucial role in overseeing test design considerations, ensuring their implementation across project development. Your responsibilities include specifying product pass out tests, in-service, and BIT routines. Collaboration with manufacturing and design teams is key to ensuring comprehensive testability of the product and addressing any test coverage gaps efficiently. Responsibilities Lead a team of Test Architects as part of one of the Design teams As a senior member of the TTA department support the department head and provide functional leadership Take ownership of the missile test equipment specification and delivery Ensure that product testability is built into the design Generate and manage compliance with lower-level test requirements for design teams, including test access needs, BIT coverage/timings, and factory test functionality. Analyse and model our system to determine test coverage and generate diagnostic instructions. Work closely with the Chief Design Engineer to make cost vs test coverage trade-offs. Skills & Experience Substantial experience of test equipment design, product testability or electrical/electronic engineering Proficient in at least one of the following areas: digital electronics and microprocessor systems, analogue electronics, electronics testing, or test equipment design Experience in people leadership and influencing A good understanding of gathering requirements, overseeing projects, creating plans, and managing relationships with key customers Please note SC Clearance is required for this role If you feel you have the skills and experience, please apply and we will be in touch for a further conversation
Receptionist/Office Administrator Nottinghamshire - Easy access off of the M1 Permanent, full time role working 37.5 hours per week 8-4pm/8:30-4:30pm/9-5pm - open pattern Up to £28,000 per annum depending on experience SF Partners are recruiting on behalf of a client for a professional and highly organised Receptionist & Office Administrator to join their Nottingham Head Office team. This is a dual-purpose role combining front-of-house reception duties with wider office administration and facilities coordination responsibilities. You will be the first point of contact for visitors and calls, while also playing a key role in ensuring the smooth running of the office environment, supporting compliance, health & safety, HR administration, and general operations. The position requires someone proactive, reliable, and confident managing a varied workload in a busy office setting. Key Responsibilities Front of House / Reception: Act as the first point of contact for all visitors, providing a welcoming and professional reception service Manage visitor sign-in/out procedures in line with company policies Maintain reception and communal areas to a consistently high standard Handle incoming calls, directing enquiries appropriately and taking accurate messages Make outgoing calls when required Maintain daily logs of key personnel onsite for contact and safety purposes Office & Facilities Management: Act as the first point of contact for facilities issues, maintenance requests and repairs Liaise with landlords, contractors and service providers to resolve issues efficiently Coordinate maintenance works and site visits, minimising disruption to business operations Ensure meeting rooms, kitchens, and welfare areas are well maintained and fully stocked Office Supplies & Procurement: Manage office stationery, consumables, and business card ordering Maintain inventory levels and ensure timely replenishment Work with approved suppliers to ensure cost-effective purchasing and stock control Administration & Internal Support: Provide administrative support to HR, including document preparation and general assistance Support Credit Control and Purchase Ledger teams with correspondence and updates when required Assist with vehicle-related administration including contracts and service documentation Coordinate meetings, room bookings, and refreshments Carry out general office administration including filing, scanning, photocopying, and data entry Post & Courier Management: Receive, sort, and distribute incoming post efficiently Prepare and dispatch outgoing post Arrange and track courier deliveries as required Health & Safety & Compliance: Act as the designated Health & Safety contact for Head Office Support Health & Safety audits and ensure documentation is maintained in line with ISO standards International Organization for Standardization Attend Health & Safety meetings and represent Head Office updates and actions Track and follow up on Health & Safety actions and compliance requirements Maintain risk assessments and associated compliance documentation Person Specification: Confident communicating with stakeholders at all levels Strong customer service and interpersonal skills Highly organised with excellent time management and prioritisation ability Able to work independently and take ownership of office operations Calm, methodical, and solutions-focused under pressure Professional, discreet, and able to handle confidential information appropriately Flexible and adaptable to changing priorities Strong team player with a collaborative approach Competent user of Microsoft Office Detail-oriented, conscientious, and reliable If this role is of interest, please get in touch today with your updated CV. This role would be suitable for any candidates immediately available, or those on a notice period.
May 01, 2026
Full time
Receptionist/Office Administrator Nottinghamshire - Easy access off of the M1 Permanent, full time role working 37.5 hours per week 8-4pm/8:30-4:30pm/9-5pm - open pattern Up to £28,000 per annum depending on experience SF Partners are recruiting on behalf of a client for a professional and highly organised Receptionist & Office Administrator to join their Nottingham Head Office team. This is a dual-purpose role combining front-of-house reception duties with wider office administration and facilities coordination responsibilities. You will be the first point of contact for visitors and calls, while also playing a key role in ensuring the smooth running of the office environment, supporting compliance, health & safety, HR administration, and general operations. The position requires someone proactive, reliable, and confident managing a varied workload in a busy office setting. Key Responsibilities Front of House / Reception: Act as the first point of contact for all visitors, providing a welcoming and professional reception service Manage visitor sign-in/out procedures in line with company policies Maintain reception and communal areas to a consistently high standard Handle incoming calls, directing enquiries appropriately and taking accurate messages Make outgoing calls when required Maintain daily logs of key personnel onsite for contact and safety purposes Office & Facilities Management: Act as the first point of contact for facilities issues, maintenance requests and repairs Liaise with landlords, contractors and service providers to resolve issues efficiently Coordinate maintenance works and site visits, minimising disruption to business operations Ensure meeting rooms, kitchens, and welfare areas are well maintained and fully stocked Office Supplies & Procurement: Manage office stationery, consumables, and business card ordering Maintain inventory levels and ensure timely replenishment Work with approved suppliers to ensure cost-effective purchasing and stock control Administration & Internal Support: Provide administrative support to HR, including document preparation and general assistance Support Credit Control and Purchase Ledger teams with correspondence and updates when required Assist with vehicle-related administration including contracts and service documentation Coordinate meetings, room bookings, and refreshments Carry out general office administration including filing, scanning, photocopying, and data entry Post & Courier Management: Receive, sort, and distribute incoming post efficiently Prepare and dispatch outgoing post Arrange and track courier deliveries as required Health & Safety & Compliance: Act as the designated Health & Safety contact for Head Office Support Health & Safety audits and ensure documentation is maintained in line with ISO standards International Organization for Standardization Attend Health & Safety meetings and represent Head Office updates and actions Track and follow up on Health & Safety actions and compliance requirements Maintain risk assessments and associated compliance documentation Person Specification: Confident communicating with stakeholders at all levels Strong customer service and interpersonal skills Highly organised with excellent time management and prioritisation ability Able to work independently and take ownership of office operations Calm, methodical, and solutions-focused under pressure Professional, discreet, and able to handle confidential information appropriately Flexible and adaptable to changing priorities Strong team player with a collaborative approach Competent user of Microsoft Office Detail-oriented, conscientious, and reliable If this role is of interest, please get in touch today with your updated CV. This role would be suitable for any candidates immediately available, or those on a notice period.
Are you passionate about delivering exceptional customer service and shaping a positive homebuying journey? Elvet Recruitment is proud to be partnering with a respected housebuilder to recruit a Sales Manager for the North East region . This is a dynamic, influential role where you will lead a dedicated and high-performing team, maximising revenue opportunities while working collaboratively with the regional sales leadership, Head of Sales/Sales Director, and wider regional functions. Together, you will drive operational performance and deliver an exceptional customer experience that supports the region s business plan and future growth. Their homes are thoughtfully designed to suit a wide range of buyers from first-time homeowners and growing families to downsizers and investors. As a Field Sales Executive, your commitment to outstanding service will be essential in building lasting customer relationships and achieving your sales goals. You ll also benefit from ongoing professional development and training to support your success and long-term career progression. What You ll Be Doing: Producing and updating weekly sales reports Ensuring sales staff progress reservations through to exchange and completion Responding to enquiries raised by solicitors Managing the Sales Administrator Liaising with the construction team regarding CML and move-in dates Reviewing and checking contract documentation Motivating and supporting the Sales Team Building strong relationships with estate agents and nominated solicitors Handling and resolving customer enquiries Managing the training and development of Sales Negotiators and other relevant staff Working closely with the marketing department on advertising, events, and lead feedback Attending marketing planning meetings Liaising with signage and graphics suppliers regarding site requirements Overseeing the setup of new sites What We re Looking For: Proven track record in sales and sales management, with the ability to inspire teams to achieve high sales performance and exceptional customer satisfaction Skilled in using data and insights to conduct needs analysis and inform operational strategies Strong coaching abilities to develop sales excellence and support career progression conversations Capable of managing multiple priorities in a fast-paced and dynamic environment Excellent communication and presentation skills Solid understanding of the construction industry, including the legal framework, mortgage market, and financial implications of building methods and sequences Demonstrable knowledge of the property market and competitor activity Role Information: 26 days annual leave plus bank holidays Performance-based bonus scheme Holiday purchase scheme Company pension Private medical insurance Health and wellbeing support through Healthshield Life assurance Employee share purchase plan Retail and leisure discount programme This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.
May 01, 2026
Full time
Are you passionate about delivering exceptional customer service and shaping a positive homebuying journey? Elvet Recruitment is proud to be partnering with a respected housebuilder to recruit a Sales Manager for the North East region . This is a dynamic, influential role where you will lead a dedicated and high-performing team, maximising revenue opportunities while working collaboratively with the regional sales leadership, Head of Sales/Sales Director, and wider regional functions. Together, you will drive operational performance and deliver an exceptional customer experience that supports the region s business plan and future growth. Their homes are thoughtfully designed to suit a wide range of buyers from first-time homeowners and growing families to downsizers and investors. As a Field Sales Executive, your commitment to outstanding service will be essential in building lasting customer relationships and achieving your sales goals. You ll also benefit from ongoing professional development and training to support your success and long-term career progression. What You ll Be Doing: Producing and updating weekly sales reports Ensuring sales staff progress reservations through to exchange and completion Responding to enquiries raised by solicitors Managing the Sales Administrator Liaising with the construction team regarding CML and move-in dates Reviewing and checking contract documentation Motivating and supporting the Sales Team Building strong relationships with estate agents and nominated solicitors Handling and resolving customer enquiries Managing the training and development of Sales Negotiators and other relevant staff Working closely with the marketing department on advertising, events, and lead feedback Attending marketing planning meetings Liaising with signage and graphics suppliers regarding site requirements Overseeing the setup of new sites What We re Looking For: Proven track record in sales and sales management, with the ability to inspire teams to achieve high sales performance and exceptional customer satisfaction Skilled in using data and insights to conduct needs analysis and inform operational strategies Strong coaching abilities to develop sales excellence and support career progression conversations Capable of managing multiple priorities in a fast-paced and dynamic environment Excellent communication and presentation skills Solid understanding of the construction industry, including the legal framework, mortgage market, and financial implications of building methods and sequences Demonstrable knowledge of the property market and competitor activity Role Information: 26 days annual leave plus bank holidays Performance-based bonus scheme Holiday purchase scheme Company pension Private medical insurance Health and wellbeing support through Healthshield Life assurance Employee share purchase plan Retail and leisure discount programme This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.
At Simplyhealth, we're more than just a company; we're a certified B Corp with a 150-year heritage of improving access to healthcare across the UK. Today, we support around 2.5 million members through affordable health and dental plans, helping people access the care they need when they need it most. We're looking for a Head of Sales (Growth & Retention) to take on one of the most commercially significant roles in our Health Plan business. This is a senior, high impact role, accountable for protecting and growing a £126m book of business, strengthening retention, and unlocking meaningful expansion across our largest and most complex B2B clients. Reporting to the Sales & Marketing Director, you will lead the growth and retention strategy for Simplyhealth's Health Plan line of business, with full accountability for commercial performance across direct, broker and digital channels. This role sits at the heart of the business and carries executive ownership of several marquee employer clients, including some of the UK's best known brands. You will be responsible for retaining and growing relationships of real scale, navigating complex stakeholder environments, and delivering value in the face of ongoing economic and market headwinds. You'll lead a team of around eight experienced sales and account management professionals, setting clear direction, building strong commercial discipline and ensuring a relentless focus on customer value, retention and sustainable growth. Success in this role comes from deep client understanding, confident senior level engagement, and the ability to convert insight into action. Working within a product led, matrix organisation, you'll collaborate closely with Product, Tech, Marketing, Pricing, Operations and Sales & Marketing Operations to ensure commercial strategies are aligned with product evolution, digital experience and long term customer outcomes. This is a role for a commercially astute leader who enjoys ownership, complexity and accountability - and who wants to make a genuine impact on access to healthcare in the UK.
May 01, 2026
Full time
At Simplyhealth, we're more than just a company; we're a certified B Corp with a 150-year heritage of improving access to healthcare across the UK. Today, we support around 2.5 million members through affordable health and dental plans, helping people access the care they need when they need it most. We're looking for a Head of Sales (Growth & Retention) to take on one of the most commercially significant roles in our Health Plan business. This is a senior, high impact role, accountable for protecting and growing a £126m book of business, strengthening retention, and unlocking meaningful expansion across our largest and most complex B2B clients. Reporting to the Sales & Marketing Director, you will lead the growth and retention strategy for Simplyhealth's Health Plan line of business, with full accountability for commercial performance across direct, broker and digital channels. This role sits at the heart of the business and carries executive ownership of several marquee employer clients, including some of the UK's best known brands. You will be responsible for retaining and growing relationships of real scale, navigating complex stakeholder environments, and delivering value in the face of ongoing economic and market headwinds. You'll lead a team of around eight experienced sales and account management professionals, setting clear direction, building strong commercial discipline and ensuring a relentless focus on customer value, retention and sustainable growth. Success in this role comes from deep client understanding, confident senior level engagement, and the ability to convert insight into action. Working within a product led, matrix organisation, you'll collaborate closely with Product, Tech, Marketing, Pricing, Operations and Sales & Marketing Operations to ensure commercial strategies are aligned with product evolution, digital experience and long term customer outcomes. This is a role for a commercially astute leader who enjoys ownership, complexity and accountability - and who wants to make a genuine impact on access to healthcare in the UK.
Established, reputable Tour Operator are seeking an experienced a Head of Product (Long-Haul Destinations) to join their successful Product Department. As Head of Long-Haul Product, you will be responsible for leading the strategy, development, and performance of this luxury Tour Operator's long-haul product portfolio. You will ensure that our offerings remain competitive, innovative, and aligned with customer expectations and business goals. Featuring worldwide product, they are the 'go-to' Tour Operator for many agents! This role is suited to someone who has worked for a tour operator, has previous Product Management and/or Hotel Contracting experience in long haul markets and you will be happy to travel when required, be a great ambassador for the brand and excel at forging and maintaining great relationships with all of their UK trade partners. With a very competitive salary (negotiable) and an comprehensive benefits package, you will work on a hybrid basis office is near Cambridge 3 days a week. JOB DESCRIPTION: Ensure commercial targets, including revenue and margin, are met across all long-haul destinations Review and analyse the existing product portfolio (currently Middle East, Indian Ocean, South East Asia, Australasia, North America, and Southern Africa) from both customer and commercial perspectives Develop and execute a clear product strategy for all long-haul destinations moving forwards with the opportunity to look at expanding into new areas Monitor market trends, competitor activity, and customer feedback to identify opportunities for growth and improvement or differentiation Manage the end-to-end lifecycle of products, from market analysis and contracting to pricing and launch and overseeing operationally thereafter Ensure product contracting levels are in line with budget aspirations and that commercial terms remain optimal, regularly reviewing third party supplier business (direct contracts, bed banks and ground handlers) to evaluate most effective buying Collaborate closely with the Reservations, Pricing, Sales and Marketing Teams highlighting key destinations to focus on and monitoring subsequent sales performance Oversee Customer Health & Safety compliance across all relevant products and operational areas Lead and inspire a small team of Product Managers, assisting with the prioritisation of event diaries and workloads Build and maintain strong senior relationships with key suppliers, tourist boards, and DMCs, travelling to key destinations as and when required Represent the company at trade events and actively network within the travel industry to promote our brand and source new opportunities. Working closely with the Marketing Team and Partnership Marketing Manager to bring products to market and to elevate funding opportunities Overseeing the design layout, format and content of all relevant brochures Ensuring the Web team have the most up to date content for the long haul destination and offer pages plus monitoring long haul bookings on the single centre booking portal (once project complete) EXPERIENCE: We are seeking a Senior Product Manager / Head of Product from a Tour Operator background. You would have managed a small team of product managers and have experience of selecting and contracting product to long-haul destination In-depth knowledge of long-haul destinations and tailor-made travel Ideally have existing commercial relationships and contacts with all the major long haul airlines Commercially minded with experience in driving growth through innovative product development and identifying competitive advantages to increase market share Strong commercial awareness and experience in delivering profitable product strategies PACKAGE: VERY COMPETITVE SALARY HYBRID WORKING - 3 DAYS OFFICE 2 DAYS REMOTE - CAMBRIDGE Hours are 37.5 per week from Monday to Friday from 9am-5.30pm Working from home 2 days per week Performance related bonus Annual company profit share bonus Great discounts on your own holidays (plus generous friends and family discounts) 25 days holiday plus UK bank holidays Standard Life Pension with enhanced employer contribution Regular social events: Summer Party, Christmas Party, Quiz nights, brochure launches and a social fund to spend on team building events Become part of the family and experience a supportive company culture that fosters teamwork and cross-department collaboration Be a person, not a number! We value all of our employees and strive to create an inclusive and welcoming work environment Free onsite Parking Annual Volunteer in your Community Day INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
May 01, 2026
Full time
Established, reputable Tour Operator are seeking an experienced a Head of Product (Long-Haul Destinations) to join their successful Product Department. As Head of Long-Haul Product, you will be responsible for leading the strategy, development, and performance of this luxury Tour Operator's long-haul product portfolio. You will ensure that our offerings remain competitive, innovative, and aligned with customer expectations and business goals. Featuring worldwide product, they are the 'go-to' Tour Operator for many agents! This role is suited to someone who has worked for a tour operator, has previous Product Management and/or Hotel Contracting experience in long haul markets and you will be happy to travel when required, be a great ambassador for the brand and excel at forging and maintaining great relationships with all of their UK trade partners. With a very competitive salary (negotiable) and an comprehensive benefits package, you will work on a hybrid basis office is near Cambridge 3 days a week. JOB DESCRIPTION: Ensure commercial targets, including revenue and margin, are met across all long-haul destinations Review and analyse the existing product portfolio (currently Middle East, Indian Ocean, South East Asia, Australasia, North America, and Southern Africa) from both customer and commercial perspectives Develop and execute a clear product strategy for all long-haul destinations moving forwards with the opportunity to look at expanding into new areas Monitor market trends, competitor activity, and customer feedback to identify opportunities for growth and improvement or differentiation Manage the end-to-end lifecycle of products, from market analysis and contracting to pricing and launch and overseeing operationally thereafter Ensure product contracting levels are in line with budget aspirations and that commercial terms remain optimal, regularly reviewing third party supplier business (direct contracts, bed banks and ground handlers) to evaluate most effective buying Collaborate closely with the Reservations, Pricing, Sales and Marketing Teams highlighting key destinations to focus on and monitoring subsequent sales performance Oversee Customer Health & Safety compliance across all relevant products and operational areas Lead and inspire a small team of Product Managers, assisting with the prioritisation of event diaries and workloads Build and maintain strong senior relationships with key suppliers, tourist boards, and DMCs, travelling to key destinations as and when required Represent the company at trade events and actively network within the travel industry to promote our brand and source new opportunities. Working closely with the Marketing Team and Partnership Marketing Manager to bring products to market and to elevate funding opportunities Overseeing the design layout, format and content of all relevant brochures Ensuring the Web team have the most up to date content for the long haul destination and offer pages plus monitoring long haul bookings on the single centre booking portal (once project complete) EXPERIENCE: We are seeking a Senior Product Manager / Head of Product from a Tour Operator background. You would have managed a small team of product managers and have experience of selecting and contracting product to long-haul destination In-depth knowledge of long-haul destinations and tailor-made travel Ideally have existing commercial relationships and contacts with all the major long haul airlines Commercially minded with experience in driving growth through innovative product development and identifying competitive advantages to increase market share Strong commercial awareness and experience in delivering profitable product strategies PACKAGE: VERY COMPETITVE SALARY HYBRID WORKING - 3 DAYS OFFICE 2 DAYS REMOTE - CAMBRIDGE Hours are 37.5 per week from Monday to Friday from 9am-5.30pm Working from home 2 days per week Performance related bonus Annual company profit share bonus Great discounts on your own holidays (plus generous friends and family discounts) 25 days holiday plus UK bank holidays Standard Life Pension with enhanced employer contribution Regular social events: Summer Party, Christmas Party, Quiz nights, brochure launches and a social fund to spend on team building events Become part of the family and experience a supportive company culture that fosters teamwork and cross-department collaboration Be a person, not a number! We value all of our employees and strive to create an inclusive and welcoming work environment Free onsite Parking Annual Volunteer in your Community Day INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell. I can be contacted on or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 01, 2026
Full time
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
Head of Field Sales (England) - Playground Equipment Industry Location: Central England Industry leading salary (dependent on experience) + Generous uncapped Commission + Car + Private Healthcare If you have a passion for sales and have a track record of exceeding targets and building successful teams, we want to hear from you! Our benefits include: Private Medical Insurance plus Health Cash Plan Access to our Employee Assistance Programme (EAP) which can assist you with any personal or professional problems 24 hours a day, 365 days a year Enjoy 25 days of holiday per year, in addition to statutory bank holidays. BIG birthdays ending in a zero, will receive an additional day holiday Highstreet discounts and gym discounts app At Playdale Playgrounds we are a dynamic, international business currently in over 50 countries, that design, manufacture, and install fun, exciting, outdoor playground equipment. We pride ourselves on creating thrilling, innovative, and educational outdoor play equipment that makes children smile all over the world. We are now looking for an experienced National Field Sales Manager to head up our field sales team in the Playground Equipment industry, and continue to drive our growth strategy. The ideal candidate will have experience in managing a team of sales professionals and be able to effectively lead and drive sales growth. Key Responsibilities: • Manage a team of sales representatives (6 and growing!) across England • Develop and execute sales strategies to drive growth in key accounts • Build and maintain relationships with key customers, understand their needs and tailor solutions to meet those needs • Work with marketing and product development teams to identify market trends and opportunities • Monitor and analyse sales performance metrics to ensure goals are met or exceeded • Develop and maintain a deep understanding of the playground equipment industry, competitive landscape and customer needs • Provide regular feedback to senior management on market trends, competitive intelligence, and customer needs • Strong IT skills with an interest in improving efficiencies by digitalisation. Requirements: • Bachelor's degree / qualifications in business, sales or related field • Proven experience as a sales manager, with key account management responsibilities • Experience in the playground equipment industry is a plus • Strong leadership and communication skills • Experience of managing and motivating a sales team • Experience with CRM software and sales data analysis • Strong negotiation and problem-solving skills • Ability to travel frequently within England, and therefore centrally based is preferable. Apply now and join a dynamic, friendly team in the Playground Equipment industry!
May 01, 2026
Full time
Head of Field Sales (England) - Playground Equipment Industry Location: Central England Industry leading salary (dependent on experience) + Generous uncapped Commission + Car + Private Healthcare If you have a passion for sales and have a track record of exceeding targets and building successful teams, we want to hear from you! Our benefits include: Private Medical Insurance plus Health Cash Plan Access to our Employee Assistance Programme (EAP) which can assist you with any personal or professional problems 24 hours a day, 365 days a year Enjoy 25 days of holiday per year, in addition to statutory bank holidays. BIG birthdays ending in a zero, will receive an additional day holiday Highstreet discounts and gym discounts app At Playdale Playgrounds we are a dynamic, international business currently in over 50 countries, that design, manufacture, and install fun, exciting, outdoor playground equipment. We pride ourselves on creating thrilling, innovative, and educational outdoor play equipment that makes children smile all over the world. We are now looking for an experienced National Field Sales Manager to head up our field sales team in the Playground Equipment industry, and continue to drive our growth strategy. The ideal candidate will have experience in managing a team of sales professionals and be able to effectively lead and drive sales growth. Key Responsibilities: • Manage a team of sales representatives (6 and growing!) across England • Develop and execute sales strategies to drive growth in key accounts • Build and maintain relationships with key customers, understand their needs and tailor solutions to meet those needs • Work with marketing and product development teams to identify market trends and opportunities • Monitor and analyse sales performance metrics to ensure goals are met or exceeded • Develop and maintain a deep understanding of the playground equipment industry, competitive landscape and customer needs • Provide regular feedback to senior management on market trends, competitive intelligence, and customer needs • Strong IT skills with an interest in improving efficiencies by digitalisation. Requirements: • Bachelor's degree / qualifications in business, sales or related field • Proven experience as a sales manager, with key account management responsibilities • Experience in the playground equipment industry is a plus • Strong leadership and communication skills • Experience of managing and motivating a sales team • Experience with CRM software and sales data analysis • Strong negotiation and problem-solving skills • Ability to travel frequently within England, and therefore centrally based is preferable. Apply now and join a dynamic, friendly team in the Playground Equipment industry!
At Simplyhealth, we're more than just a company; we're a certified B Corp with a 150-year heritage of improving access to healthcare across the UK. Today, we support around 2.5 million members through affordable health and dental plans, helping people access the care they need when they need it most. We're looking for a Head of Sales (Growth & Retention) to take on one of the most commercially significant roles in our Health Plan business. This is a senior, high impact role, accountable for protecting and growing a £126m book of business, strengthening retention, and unlocking meaningful expansion across our largest and most complex B2B clients. Reporting to the Sales & Marketing Director, you will lead the growth and retention strategy for Simplyhealth's Health Plan line of business, with full accountability for commercial performance across direct, broker and digital channels. This role sits at the heart of the business and carries executive ownership of several marquee employer clients, including some of the UK's best known brands. You will be responsible for retaining and growing relationships of real scale, navigating complex stakeholder environments, and delivering value in the face of ongoing economic and market headwinds. You'll lead a team of around eight experienced sales and account management professionals, setting clear direction, building strong commercial discipline and ensuring a relentless focus on customer value, retention and sustainable growth. Success in this role comes from deep client understanding, confident senior level engagement, and the ability to convert insight into action. Working within a product led, matrix organisation, you'll collaborate closely with Product, Tech, Marketing, Pricing, Operations and Sales & Marketing Operations to ensure commercial strategies are aligned with product evolution, digital experience and long term customer outcomes. This is a role for a commercially astute leader who enjoys ownership, complexity and accountability - and who wants to make a genuine impact on access to healthcare in the UK.
May 01, 2026
Full time
At Simplyhealth, we're more than just a company; we're a certified B Corp with a 150-year heritage of improving access to healthcare across the UK. Today, we support around 2.5 million members through affordable health and dental plans, helping people access the care they need when they need it most. We're looking for a Head of Sales (Growth & Retention) to take on one of the most commercially significant roles in our Health Plan business. This is a senior, high impact role, accountable for protecting and growing a £126m book of business, strengthening retention, and unlocking meaningful expansion across our largest and most complex B2B clients. Reporting to the Sales & Marketing Director, you will lead the growth and retention strategy for Simplyhealth's Health Plan line of business, with full accountability for commercial performance across direct, broker and digital channels. This role sits at the heart of the business and carries executive ownership of several marquee employer clients, including some of the UK's best known brands. You will be responsible for retaining and growing relationships of real scale, navigating complex stakeholder environments, and delivering value in the face of ongoing economic and market headwinds. You'll lead a team of around eight experienced sales and account management professionals, setting clear direction, building strong commercial discipline and ensuring a relentless focus on customer value, retention and sustainable growth. Success in this role comes from deep client understanding, confident senior level engagement, and the ability to convert insight into action. Working within a product led, matrix organisation, you'll collaborate closely with Product, Tech, Marketing, Pricing, Operations and Sales & Marketing Operations to ensure commercial strategies are aligned with product evolution, digital experience and long term customer outcomes. This is a role for a commercially astute leader who enjoys ownership, complexity and accountability - and who wants to make a genuine impact on access to healthcare in the UK.
Transform Confidence Daily Join as a Beauty Therapist and Make Every Client Glow! Location: SUPERDRUG STORES PLC, 101 HIGH STREET, GUILDFORD, GU1 3DP Hours: 28 hours per week Salary: £14.05 per hour The Role! Join our team of skilled therapists who are passionate about delivering exceptional service. In this role, you will provide expert beauty treatments and professional advice to our customers, ensuring they enjoy the best possible in-store experience. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Mylee, Studex, & Lash Perfect , all helping us to deliver the very best professional service to our customers! Services include: Threading, Tinting, Facial & Brow waxing, Lash Lifts, Cluster Lash extensions, Piercing and Nails (manicure, pedicure, gels, acrylics, body waxing and spray tanning)We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions. Whats in it for you? At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us: Competitive salary that reflects your skills and experience Commission on piercing services 28 days holiday time to relax and recharge Fantastic employee discounts: Up to 30% off at Superdrug for you and a nominated friend Complimentary brow and nail treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!) Professional in-house training from top brand partners to keep you ahead in this fast developing industry Stream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About You Were looking for someone who is passionate, professional, and ready to make a difference in every clients day. Youll thrive in this role if you: Hold a minimum of NVQ Level 2 in Beauty Therapy or an equivalent qualification . Have a genuine desire to exceed customer expectations through exceptional service. Are confident in engaging with customers , recommending treatments, and upselling products and services. Are truly passionate about all things beauty , keeping up with the latest trends and techniques. For information on how we manage and store your data, please visit: privacy-policy/
May 01, 2026
Contractor
Transform Confidence Daily Join as a Beauty Therapist and Make Every Client Glow! Location: SUPERDRUG STORES PLC, 101 HIGH STREET, GUILDFORD, GU1 3DP Hours: 28 hours per week Salary: £14.05 per hour The Role! Join our team of skilled therapists who are passionate about delivering exceptional service. In this role, you will provide expert beauty treatments and professional advice to our customers, ensuring they enjoy the best possible in-store experience. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Mylee, Studex, & Lash Perfect , all helping us to deliver the very best professional service to our customers! Services include: Threading, Tinting, Facial & Brow waxing, Lash Lifts, Cluster Lash extensions, Piercing and Nails (manicure, pedicure, gels, acrylics, body waxing and spray tanning)We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions. Whats in it for you? At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us: Competitive salary that reflects your skills and experience Commission on piercing services 28 days holiday time to relax and recharge Fantastic employee discounts: Up to 30% off at Superdrug for you and a nominated friend Complimentary brow and nail treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!) Professional in-house training from top brand partners to keep you ahead in this fast developing industry Stream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About You Were looking for someone who is passionate, professional, and ready to make a difference in every clients day. Youll thrive in this role if you: Hold a minimum of NVQ Level 2 in Beauty Therapy or an equivalent qualification . Have a genuine desire to exceed customer expectations through exceptional service. Are confident in engaging with customers , recommending treatments, and upselling products and services. Are truly passionate about all things beauty , keeping up with the latest trends and techniques. For information on how we manage and store your data, please visit: privacy-policy/
Sales Manager (Dartford) In support of a privately owned and successful SME UK based manufacturing Group, a new role of Sales Manager is required to support the growth of new and existing business by developing existing accounts and attracting new customers. Working closely with their Dartford manufacturing site on a hybrid basis as required, you will need a good knowledge of precision machining and manufacturing. The Sales Manager is responsible for winning profitable new business and developing existing customer relationships inside and outside of the aerospace sector, while owning and managing the complete sales process from initial enquiry through estimating, quotation, and order conversion. It is accountable for generating a consistent pipeline of qualified enquiries through a combination of direct business development and targeted marketing activities. This is a senior, hands-on commercial role combining business development, customer management and technical estimating, ensuring that all quotations are accurate, commercially robust, delivered on time and aligned to agreed margin and capacity targets. Specifically: Sales & Business Development - Actively identify, pursue, and secure new business opportunities aligned to site capability, capacity and strategic objectives - Develop and grow existing customer accounts through structured account management and regular engagement - Represent the business professionally with customers, at meetings, site visits, and industry events - Work with senior leadership to support delivery of short, medium, and long-term sales growth plans End-to-End Sales Process Ownership - Own the full sales lifecycle from RFQ receipt through to quotation issue and order handover - Ensure customer requirements are clearly understood, challenged where appropriate, and translated into accurate quotations - Maintain full visibility of the sales pipeline, conversion rates, and forecasted order intake Estimating & Quotation Management - Lead and manage the estimating and quotation process, ensuring accuracy, consistency, and commercial discipline - Produce or oversee detailed costing models including cycle times, materials, subcontract processes, and overhead recovery - Ensure quotations meet agreed margin targets and are issued within defined turnaround times - Liaise with Supply Chain, Engineering, and Operations to obtain accurate technical and cost inputs - Ensure all quotation data is fully documented, auditable, and compliant with internal procedures and customer requirements - Manage the Commercial Review element of Contract Review process when a new PO is won. Ensuring details are as per our quotation and liaising with the customer where necessary - Performance Management & Reporting - Monitor and report sales performance, quotation performance, pipeline health, and conversion metrics - Provide regular updates to the Managing Director on performance, risks, and opportunities - Analyse sales and quotation data to identify trends, constraints, and improvement opportunities Systems, Process & Compliance - Maintain accurate and up-to-date records within the CRM and associated systems - Act as process owner for the sales and quotation workflow, ensuring procedures and work instructions remain current and effective - Address and close any non-conformances relating to the sales or estimating process - Ensure compliance with AS9100 requirements and internal quality standards - Team & Cross-Functional Leadership - Lead, support, and develop the Internal Sales / Estimating resource at site level (where applicable) - Manage workload planning, holidays, and performance reviews for direct reports - Act as the primary commercial interface between customers and internal departments - Support continuous improvement initiatives including LEAN and 5S where relevant to the sales function. Marketing and Brand Development - Develop, implement and manage a site-level marketing strategy aligned to overall business growth objectives - Take ownership of the Company's online presence, including its website and LinkedIn account, ensuring content is current, professional and reflective of the Company's capabilities. Create and publish regular updates to promote our expertise, projects and successes - Work with internal stakeholders to identify and develop case studies, technical content and customer success stories for external promotion - Monitor and analyse the effectiveness of marketing activity, including engagement levels, lead generation and conversion into enquiries - Identify opportunities to enhance the Company's market presence, including industry events, exhibitions and digital channels. - Plan, organise and coordinate the Company's present at industry exhibitions and trade shows, including stand planning, logistics, promotional materials and post-event follow to maximise return on investment To support this role, you will need: - Proven experience in a senior sales, commercial and/or estimating role within a precision engineering or manufacturing environment - Strong understanding of machining, manufacturing processes and technical drawings - specifically around turning
May 01, 2026
Full time
Sales Manager (Dartford) In support of a privately owned and successful SME UK based manufacturing Group, a new role of Sales Manager is required to support the growth of new and existing business by developing existing accounts and attracting new customers. Working closely with their Dartford manufacturing site on a hybrid basis as required, you will need a good knowledge of precision machining and manufacturing. The Sales Manager is responsible for winning profitable new business and developing existing customer relationships inside and outside of the aerospace sector, while owning and managing the complete sales process from initial enquiry through estimating, quotation, and order conversion. It is accountable for generating a consistent pipeline of qualified enquiries through a combination of direct business development and targeted marketing activities. This is a senior, hands-on commercial role combining business development, customer management and technical estimating, ensuring that all quotations are accurate, commercially robust, delivered on time and aligned to agreed margin and capacity targets. Specifically: Sales & Business Development - Actively identify, pursue, and secure new business opportunities aligned to site capability, capacity and strategic objectives - Develop and grow existing customer accounts through structured account management and regular engagement - Represent the business professionally with customers, at meetings, site visits, and industry events - Work with senior leadership to support delivery of short, medium, and long-term sales growth plans End-to-End Sales Process Ownership - Own the full sales lifecycle from RFQ receipt through to quotation issue and order handover - Ensure customer requirements are clearly understood, challenged where appropriate, and translated into accurate quotations - Maintain full visibility of the sales pipeline, conversion rates, and forecasted order intake Estimating & Quotation Management - Lead and manage the estimating and quotation process, ensuring accuracy, consistency, and commercial discipline - Produce or oversee detailed costing models including cycle times, materials, subcontract processes, and overhead recovery - Ensure quotations meet agreed margin targets and are issued within defined turnaround times - Liaise with Supply Chain, Engineering, and Operations to obtain accurate technical and cost inputs - Ensure all quotation data is fully documented, auditable, and compliant with internal procedures and customer requirements - Manage the Commercial Review element of Contract Review process when a new PO is won. Ensuring details are as per our quotation and liaising with the customer where necessary - Performance Management & Reporting - Monitor and report sales performance, quotation performance, pipeline health, and conversion metrics - Provide regular updates to the Managing Director on performance, risks, and opportunities - Analyse sales and quotation data to identify trends, constraints, and improvement opportunities Systems, Process & Compliance - Maintain accurate and up-to-date records within the CRM and associated systems - Act as process owner for the sales and quotation workflow, ensuring procedures and work instructions remain current and effective - Address and close any non-conformances relating to the sales or estimating process - Ensure compliance with AS9100 requirements and internal quality standards - Team & Cross-Functional Leadership - Lead, support, and develop the Internal Sales / Estimating resource at site level (where applicable) - Manage workload planning, holidays, and performance reviews for direct reports - Act as the primary commercial interface between customers and internal departments - Support continuous improvement initiatives including LEAN and 5S where relevant to the sales function. Marketing and Brand Development - Develop, implement and manage a site-level marketing strategy aligned to overall business growth objectives - Take ownership of the Company's online presence, including its website and LinkedIn account, ensuring content is current, professional and reflective of the Company's capabilities. Create and publish regular updates to promote our expertise, projects and successes - Work with internal stakeholders to identify and develop case studies, technical content and customer success stories for external promotion - Monitor and analyse the effectiveness of marketing activity, including engagement levels, lead generation and conversion into enquiries - Identify opportunities to enhance the Company's market presence, including industry events, exhibitions and digital channels. - Plan, organise and coordinate the Company's present at industry exhibitions and trade shows, including stand planning, logistics, promotional materials and post-event follow to maximise return on investment To support this role, you will need: - Proven experience in a senior sales, commercial and/or estimating role within a precision engineering or manufacturing environment - Strong understanding of machining, manufacturing processes and technical drawings - specifically around turning
Role: Graduate Marketing Assistant Location: Shirley Solihull B90 Salary: 28,000 Benefits: Free onsite parking, 25 days holiday plus Bank Holidays and pension scheme We are working on behalf of our award-winning client which ranks in the top 50 companies within their industry sector in the UK. Due to their continued expansion, they are seeking to recruit a Graduate Marketing Assistant to assist with marketing activities with prospect and existing customers. As a Marketing Assistant, you will support across all areas of marketing including national marketing campaigns, retailer marketing support and brand communications. You will be expected to take ownership of delivering elements of a complete campaign plan and work independently to set briefs managing all aspects from creating printed marketing collateral to e-marketing campaigns. This is a varied and dynamic role where you will support both sales and marketing activities, manage customer relationships, and contribute to the development of direct marketing campaigns and sales initiatives. You will work closely with the Account Managers and sales teams to engage with both existing customers and new prospects, helping to drive revenue growth and enhance the customer journey As your marketing campaigns, will directly impact the financial success of the business supporting eth account managers you will be rewarded with a monthly team commission. This is an office based role at head office in Shirley Solihull. The working hours are Monday to Friday 9am until 5pm with half hour lunch. Role and responsibilities: As a Graduate Marketing Assistant, you will engage with prospective and existing customers to promote products and services Identify and develop new business opportunities Support and execute direct marketing campaigns and initiatives Work with marketing to develop campaign materials and drive engagement Support with delivering campaign meetings with relevant internal and external stakeholders, including administrative work such as note taking and reporting actions Communicate status updates across the business where required Help ensure all campaigns align with brand guidelines and regulatory requirements Conduct market research to ensure competitive positioning Build relationships with manufacturers and dealers to support campaign offers Upsell and cross-sell products and services Support account managers with new and existing business opportunities Prepare printed marketing collateral such as leaflets and point of sales documents Assist in the production of artwork, images, videos, text that is required for any potential rebrand projects Maintain accurate customer data using CRM systems Contribute ideas to improve sales performance and customer experience Skills and experience required: Degree educated or equivalent with in Marketing, Business or similar subjects Proven demonstrable experience in a similar Marketing role essential Strong communication skills (written and verbal) Confident engaging with customers over the phone and via email Ability to build strong, lasting relationships Highly organised with strong attention to detail Commercial awareness and ability to identify opportunities Team player with a proactive and flexible approach Innovative and visionary approach to provide new initiatives for sales and marketing Benefits 25 days holiday plus Bank Holidays 5% pension scheme Free parking available onsite Monthly commission If you have the relevant skills and experience, and actively seeking a Graduate Marketing Assistant role with an exciting and growing company then please apply today!
May 01, 2026
Full time
Role: Graduate Marketing Assistant Location: Shirley Solihull B90 Salary: 28,000 Benefits: Free onsite parking, 25 days holiday plus Bank Holidays and pension scheme We are working on behalf of our award-winning client which ranks in the top 50 companies within their industry sector in the UK. Due to their continued expansion, they are seeking to recruit a Graduate Marketing Assistant to assist with marketing activities with prospect and existing customers. As a Marketing Assistant, you will support across all areas of marketing including national marketing campaigns, retailer marketing support and brand communications. You will be expected to take ownership of delivering elements of a complete campaign plan and work independently to set briefs managing all aspects from creating printed marketing collateral to e-marketing campaigns. This is a varied and dynamic role where you will support both sales and marketing activities, manage customer relationships, and contribute to the development of direct marketing campaigns and sales initiatives. You will work closely with the Account Managers and sales teams to engage with both existing customers and new prospects, helping to drive revenue growth and enhance the customer journey As your marketing campaigns, will directly impact the financial success of the business supporting eth account managers you will be rewarded with a monthly team commission. This is an office based role at head office in Shirley Solihull. The working hours are Monday to Friday 9am until 5pm with half hour lunch. Role and responsibilities: As a Graduate Marketing Assistant, you will engage with prospective and existing customers to promote products and services Identify and develop new business opportunities Support and execute direct marketing campaigns and initiatives Work with marketing to develop campaign materials and drive engagement Support with delivering campaign meetings with relevant internal and external stakeholders, including administrative work such as note taking and reporting actions Communicate status updates across the business where required Help ensure all campaigns align with brand guidelines and regulatory requirements Conduct market research to ensure competitive positioning Build relationships with manufacturers and dealers to support campaign offers Upsell and cross-sell products and services Support account managers with new and existing business opportunities Prepare printed marketing collateral such as leaflets and point of sales documents Assist in the production of artwork, images, videos, text that is required for any potential rebrand projects Maintain accurate customer data using CRM systems Contribute ideas to improve sales performance and customer experience Skills and experience required: Degree educated or equivalent with in Marketing, Business or similar subjects Proven demonstrable experience in a similar Marketing role essential Strong communication skills (written and verbal) Confident engaging with customers over the phone and via email Ability to build strong, lasting relationships Highly organised with strong attention to detail Commercial awareness and ability to identify opportunities Team player with a proactive and flexible approach Innovative and visionary approach to provide new initiatives for sales and marketing Benefits 25 days holiday plus Bank Holidays 5% pension scheme Free parking available onsite Monthly commission If you have the relevant skills and experience, and actively seeking a Graduate Marketing Assistant role with an exciting and growing company then please apply today!
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
May 01, 2026
Full time
We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 11th August 2025 Salary: £12.21 per hour, Location: WORK FROM HOME Hours: 34.75 hours/week Shifts: Working between the hours of 09:00am - 16:45pm Monday to Thursday and Friday 09.00am - 16.30pm. NO WEEKEND WORKING. Training Duration: training remotely, 100% attendance required! Contract: Permanent Requirements: Applicants must hold a current valid UK or Irish passport and must also have been continiously resident in the UK for a minimum of three years. Unfortunately due to the level of security vetting required for this role, we are unable to accept applications from canddiates who do not meet these requirement s, a clean criminal record is required. Please include your CV in your application. You must also have home broadband and be able to connect via ethernet cable (10m supplied) Day to day responsibilities of a Customer Service Specislist You will start your day signing into your systems, making sure you are ready for the day ahead. You will play a key role in providing support and guidance (not advice) on the Visa and Immigration process, referring customers to online information and tools through both an inbound calling line and responding to emails. Energetically and enthusiastically work as part of a high performing Customer Operations team. Working in a fast paced targeted environment you will strive to achieve, responding to all queries in a polite and professional manner. Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training. 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary. Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme - earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub. Life Assurance Cover & Pension Scheme. Length of Service and monthly recognition awards. Opportunities for career development and progression. Skills needed to be a Customer Service Specialist We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner. Customer Service experience. Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed. Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment. Sound like you? Apply TODAY and a member of our friendly recruitment team will be in touch with you within 48 hours!
Administrative Assistant Location : The job is based at our Leith branch: 41 St Clair Street, Edinburgh, EH6 8LB Salary : £14.50 per hour, with a yearly salary of £27,332.50 based on full-time hours Contract : Full time, FTC (12 Months), possibility of permanence Hours: Monday Friday 9.00am 5.00pm (flexible/shorter hours negotiable) Benefits : Company pension, 28 days annual leave (including bank holidays), employee discount scheme. Pentland Component Parts Ltd is a specialist in vehicle parts distribution and has a vacancy for an Administrative Assistant. The company is looking for a friendly, outgoing individual to join our team at our head office in Leith, initially for a 12-month period to cover a maternity absence, with the possibility of a permanent position. As an Administrative Assistant, you will be based in our accounts office, fulfilling various administrative tasks, as outlined below. Responsibilities: Reporting to the Office Manager, your duties will include, but are not limited to: Reconciliation of payments, receipts and invoices. Entering data into our MAM computer system. Responding to customer queries via telephone and email. Assisting Managers with day-to-day requests. Managing holiday requests and sickness records. Assisting with customer promotions and supplier workouts. Invoicing. Using Microsoft Excel and Word for various purposes. Conducting various other administrative tasks. Requirements : Excellent organisational skills are essential to this role, as well as IT literacy, including the use of Microsoft Word and Excel. The ideal candidate will have administrative experience, but this isn t essential. They will also: Have a can-do, positive attitude. Be able to work well and deliver results under pressure. Be organised with great attention to detail. Be dynamic, outgoing and energetic. Have a willingness to learn and develop. Be able to work independently and be a team player. Have excellent interpersonal and communication skills, both written and verbal. Our Company : We are an award-winning motor factor, with over 40 years of experience distributing vehicle parts to garages and workshops in Lothian Region. We have built an excellent reputation among our customers and industry colleagues for supplying high-quality automotive products with a particular focus on outstanding service. Our people are fundamental to our success, and you could be part of the team! You can learn more about the Company and what we by visiting our company website! How to apply : If you are interested in this role and feel you have the right qualities to offer, please send a C.V. by clicking on APPLY today! No agencies please.
May 01, 2026
Contractor
Administrative Assistant Location : The job is based at our Leith branch: 41 St Clair Street, Edinburgh, EH6 8LB Salary : £14.50 per hour, with a yearly salary of £27,332.50 based on full-time hours Contract : Full time, FTC (12 Months), possibility of permanence Hours: Monday Friday 9.00am 5.00pm (flexible/shorter hours negotiable) Benefits : Company pension, 28 days annual leave (including bank holidays), employee discount scheme. Pentland Component Parts Ltd is a specialist in vehicle parts distribution and has a vacancy for an Administrative Assistant. The company is looking for a friendly, outgoing individual to join our team at our head office in Leith, initially for a 12-month period to cover a maternity absence, with the possibility of a permanent position. As an Administrative Assistant, you will be based in our accounts office, fulfilling various administrative tasks, as outlined below. Responsibilities: Reporting to the Office Manager, your duties will include, but are not limited to: Reconciliation of payments, receipts and invoices. Entering data into our MAM computer system. Responding to customer queries via telephone and email. Assisting Managers with day-to-day requests. Managing holiday requests and sickness records. Assisting with customer promotions and supplier workouts. Invoicing. Using Microsoft Excel and Word for various purposes. Conducting various other administrative tasks. Requirements : Excellent organisational skills are essential to this role, as well as IT literacy, including the use of Microsoft Word and Excel. The ideal candidate will have administrative experience, but this isn t essential. They will also: Have a can-do, positive attitude. Be able to work well and deliver results under pressure. Be organised with great attention to detail. Be dynamic, outgoing and energetic. Have a willingness to learn and develop. Be able to work independently and be a team player. Have excellent interpersonal and communication skills, both written and verbal. Our Company : We are an award-winning motor factor, with over 40 years of experience distributing vehicle parts to garages and workshops in Lothian Region. We have built an excellent reputation among our customers and industry colleagues for supplying high-quality automotive products with a particular focus on outstanding service. Our people are fundamental to our success, and you could be part of the team! You can learn more about the Company and what we by visiting our company website! How to apply : If you are interested in this role and feel you have the right qualities to offer, please send a C.V. by clicking on APPLY today! No agencies please.