Service Manager Community Services Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. About Safenet Safenet delivers domestic abuse services across the North West, including refuges for women and children, safe houses for men, and community-based support. We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives. About the Role As Service Manager Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable. Women only occupational requirement : This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role and the needs of the survivors we support, Safenet considers being a woman to be a genuine occupational requirement for this position. Key responsibilities Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led. Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development. Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively. Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement. Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk. Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors. Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence. Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities. What you ll need Essential: Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment. Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases. Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice. Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement. Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings. Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting. Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership. Desirable ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership. Experience of service development, project delivery, change management or supporting new initiatives within a support service setting. Knowledge of Women s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding. Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service. Salary: £ Hours: 37 per week Contract: Permanent Location: Bury Closing date: 19th June 2026 Telephone screening : 25th June 2026 Interview date: 29th June 2026 We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice.
May 20, 2026
Full time
Service Manager Community Services Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most. About Safenet Safenet delivers domestic abuse services across the North West, including refuges for women and children, safe houses for men, and community-based support. We provide trauma-informed, survivor-led services and work with partners to help people stay safe and rebuild their lives. About the Role As Service Manager Community Services, you will lead the operational delivery of community-based domestic abuse services, including IDVA, triage and outreach support for adults, children and young people. Working closely with the Area Operational Lead and as part of the Senior Leadership Team, you will provide strong, values-led leadership to frontline teams, drive service performance, and ensure delivery is safe, responsive, trauma-informed and survivor-led. You will also play a key role in strengthening partnerships, supporting service development and ensuring services remain compliant, effective and sustainable. Women only occupational requirement : This post is open to women only under Schedule 9, Part 1 of the Equality Act 2010. Due to the nature of the role and the needs of the survivors we support, Safenet considers being a woman to be a genuine occupational requirement for this position. Key responsibilities Lead the day-to-day operational delivery of community domestic abuse services, ensuring support is safe, timely, trauma-informed and survivor-led. Provide effective leadership, supervision, reflective practice and case management oversight to staff, supporting wellbeing, accountability and professional development. Oversee referrals, allocations and case progression to ensure survivors receive an appropriate, equitable and responsive service, with risk managed effectively. Monitor service quality, performance and outcomes through audits, data, survivor feedback and reporting, and use this insight to drive continuous improvement. Ensure compliance with safeguarding, legal, contractual and organisational requirements, maintaining accurate oversight of governance and risk. Build and maintain strong partnerships with statutory, voluntary and community organisations to strengthen referral pathways and improve outcomes for survivors. Support service planning, workforce coordination and cover arrangements to ensure safe staffing and consistent service delivery across periods of leave and absence. Contribute to strategic development, identifying emerging needs, supporting service growth and helping to shape high-quality, inclusive responses for diverse communities. What you ll need Essential: Experience of managing or leading teams within domestic abuse, social care, housing, community safety or a related support environment. Strong knowledge of domestic abuse, trauma-informed practice, safeguarding for adults and children, and risk management in complex cases. Ability to provide effective supervision, case oversight and reflective support that promotes staff wellbeing, professional curiosity and high-quality practice. Experience of performance monitoring, report writing and using data, feedback and outcomes information to support service improvement. Ability to build positive working relationships with statutory, voluntary and community partners and represent the organisation confidently in multi-agency settings. Excellent communication, organisational and IT skills, with the ability to manage competing priorities and maintain accurate records and reporting. Commitment to equality, inclusion and survivor-led practice, with the ability to model Safenet and Calico values in day-to-day leadership. Desirable ILM, CMI or another relevant management qualification, or evidence of continued professional development in leadership. Experience of service development, project delivery, change management or supporting new initiatives within a support service setting. Knowledge of Women s Aid National Quality Standards and relevant legislation and frameworks relating to domestic abuse and safeguarding. Understanding of budget monitoring, contract requirements or income maximisation within a commissioned or grant-funded service. Salary: £ Hours: 37 per week Contract: Permanent Location: Bury Closing date: 19th June 2026 Telephone screening : 25th June 2026 Interview date: 29th June 2026 We are committed to safeguarding and promoting the wellbeing of adults, children and young people. Appointment will be subject to appropriate safer recruitment checks. We welcome applications from all backgrounds and are committed to inclusive, anti-discriminatory and anti-racist practice.
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 20, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Position: Policy and Public Affairs Officer (Scotland) Hours: Full-time, 35 hours a per-week Contract: Permanent Location: Home Based in Scotland Salary: Starting from £26,384 per annum plus excellent benefits Salary Band and Job Family: Band 1, Charity You will start at an entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job The organisation is looking for an enthusiastic and talented policy and public affairs professional to join their team. You should have experience of working to develop policy and have the ability to communicate the organisation's position to a wide range of audiences across Scotland. In this exciting role you will work with the MS community to influence change in public policy, continuing to make the case for improvements in the treatment, care and support of people affected by MS. This is a fantastic opportunity for someone who understands the political and policy environment in Scotland, who has experience in external facing influencing roles, who is outcome-focused and delivers tangible results. The successful candidate will work closely with the MS community, the Scottish Policy and Communications team as well as key external partners such as MSPs and their teams. Closing date for applications: 9:00 on Monday 1st of June Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
May 20, 2026
Full time
Position: Policy and Public Affairs Officer (Scotland) Hours: Full-time, 35 hours a per-week Contract: Permanent Location: Home Based in Scotland Salary: Starting from £26,384 per annum plus excellent benefits Salary Band and Job Family: Band 1, Charity You will start at an entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months. About the Employer This charity makes sure that people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives the organisation a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This organisation's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job The organisation is looking for an enthusiastic and talented policy and public affairs professional to join their team. You should have experience of working to develop policy and have the ability to communicate the organisation's position to a wide range of audiences across Scotland. In this exciting role you will work with the MS community to influence change in public policy, continuing to make the case for improvements in the treatment, care and support of people affected by MS. This is a fantastic opportunity for someone who understands the political and policy environment in Scotland, who has experience in external facing influencing roles, who is outcome-focused and delivers tangible results. The successful candidate will work closely with the MS community, the Scottish Policy and Communications team as well as key external partners such as MSPs and their teams. Closing date for applications: 9:00 on Monday 1st of June Interested? Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcomes applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they are committed to promoting equality and diversity. You will be able to ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer to discuss this. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: This employer has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
May 20, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. Position: Accommodation-Based Services Manager Location: West Midlands (Birmingham/Walsall) Hours: Full-time (37.5 hours per week) Salary: £40,000 Contract: Permanent Closing Date: 25th May 2026 You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist by and for organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
We have opportunities for Advanced Social Workers to join our Family Safeguarding Teams based across East Surrey covering the North East and North West of Surrey. The salary range for Advanced Social Workers is £52,884 - £56,175 per annum . This is inclusive of a market supplement of £5,000. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Our Offer to You: A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave Refer a friend payment of £1,000 as a thank you for finding the right Social Worker About Surrey Our Surrey Children's Services are actively working towards becoming a high-performing local authority, evidenced by the fact we are now starting to realise the positive impacts of the Family Safeguarding practice model in action with reductions in the number of children subject to child protection plans. We are working hard to sustain and develop our progress and this is driven by the efforts of every member of our social care workforce from our business support and family support workers to our frontline practitioners through to leadership- all working together to create and sustain the right conditions for a positive culture and well-supported workforce equipped to deliver consistent and good quality social work practice for our children and families. Our Progress We are proud of our recent Good Ofsted judgement , which marks a significant milestone for Surrey. The report highlights that our social workers are "skilled at building relationships with children who are subject of children in need or child protection plans. Creative direct work helps them to build a rounded understanding of children's daily lives." "They also build positive relationships with parents, enabling honest and sometimes difficult conversations." Overall "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." About our Family Safeguarding Service Our Family Safeguarding services include responsibility for our Family Safeguarding Model, Child In Need, as well as pre and court proceedings. Within Family Safeguarding we use motivational interviewing, multi-agency approach under the Family Safeguarding model, where Social Workers, Family Support Workers, Domestic Abuse Practitioners, Recovery Workers, Mental Health Practitioners, and Psychologists collaborate closely to address family issues efficiently, reducing the need for referrals to other agencies. To help us achieve our ambitions for children and families we are looking for dedicated, and compassionate practitioners who are child focused and committed to relationship-based social work to join us. As an Advanced Social Worker (ASW) you'll enjoy mentoring and collaborating with less experienced social workers within the team supporting their development. We aim for you to hold a reduced caseload to enable you to support effectively whilst also deputising for the Team Manager when needed. This is a great role for anyone looking to enhance their professional development and take a step towards a management position. We strive to provide a supportive and dynamic work environment for our staff, that fosters growth, maintains work-life balance, and rewards efforts. We guarantee 5 days of CPD and have access to excellent research and development tools such as Community Care Inform, Care Knowledge and Research In Practice. Why Choose Surrey? Surrey is a large and ambitious local authority meaning we can draw from a range of available resources to support the delivery of our services to children and their families, but that's just part of it. It's our staff that truly make the difference day in day out and we'd like to share with you some of their insights as to why they choose to be part of Surrey Children's social care workforce. Our staff highlighted that you can expect Positive team and colleague relationships - You'll have the opportunity to be part of a team that thrives on positive working relationships, where collaboration with supportive colleagues in your team, across the organisation and with key partners will enable and enrich your practice. Flexibility and work-life balance - We are committed to agile working and trust you to adapt your schedule to suit your needs, balancing this against the need to visit your children and families. It is our expectation that staff attend the office at least 2 days per week. Opportunities and support for professional development - You can benefit from a structured environment that encourages growth and development. You'll have access to ongoing training opportunities via our Surrey Children's Service Academy, including our coaching and mentoring scheme, a well-structured progression pathway, learning opportunities and reflective and task focused supervision. A sense of belonging and familiarity - You'll be part of our welcoming and approachable social work family where you'll be able to draw on the knowledge of established team members to support your understanding of the local area and available resources, working for a team where your individual expertise are valued and where you can have fun together. A focus on wellbeing - We recognise that you are a valuable asset and key to unlocking the positive changes we aspire for with our children and families. The job you do is serious therefore we take your well being seriously and recognise the need for reflective supervision where wellbeing is front and centre of the conversation. Your Application, Our Inclusive Approach In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Work degree and SWE Registration Car driver with a valid UK license ASYE completed, within two years of qualifying UK social work experience Three years post-qualified experience Surrey has both urban and rural areas and Social Workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. To apply you will need to upload your CV and answer the following questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What is your understanding of Surrey's Practice Model for family safeguarding? Can you describe the strengths and challenges of this model? Next Steps If your application is shortlisted, you will be invited to a short virtual call to explore your answers to the application questions (lasting approx. 15- 20 mins) If successful following this, you will be invited for an in-person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 19, 2026
Full time
We have opportunities for Advanced Social Workers to join our Family Safeguarding Teams based across East Surrey covering the North East and North West of Surrey. The salary range for Advanced Social Workers is £52,884 - £56,175 per annum . This is inclusive of a market supplement of £5,000. We also offer a financial package of up to £6,000 which is payable in 3 instalments across your first 18 months in post. Our Offer to You: A competitive relocation package of up to £8,000 We pay your Social Worker England Registration fee 28 days annual leave, rising to 30 days after 5 years' service (plus bank holidays) Access to our car lease scheme Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Up to 5 days of carer's leave per year Learning and development hub where you can access a wealth of resources Paternity, adoption and dependents leave Refer a friend payment of £1,000 as a thank you for finding the right Social Worker About Surrey Our Surrey Children's Services are actively working towards becoming a high-performing local authority, evidenced by the fact we are now starting to realise the positive impacts of the Family Safeguarding practice model in action with reductions in the number of children subject to child protection plans. We are working hard to sustain and develop our progress and this is driven by the efforts of every member of our social care workforce from our business support and family support workers to our frontline practitioners through to leadership- all working together to create and sustain the right conditions for a positive culture and well-supported workforce equipped to deliver consistent and good quality social work practice for our children and families. Our Progress We are proud of our recent Good Ofsted judgement , which marks a significant milestone for Surrey. The report highlights that our social workers are "skilled at building relationships with children who are subject of children in need or child protection plans. Creative direct work helps them to build a rounded understanding of children's daily lives." "They also build positive relationships with parents, enabling honest and sometimes difficult conversations." Overall "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." About our Family Safeguarding Service Our Family Safeguarding services include responsibility for our Family Safeguarding Model, Child In Need, as well as pre and court proceedings. Within Family Safeguarding we use motivational interviewing, multi-agency approach under the Family Safeguarding model, where Social Workers, Family Support Workers, Domestic Abuse Practitioners, Recovery Workers, Mental Health Practitioners, and Psychologists collaborate closely to address family issues efficiently, reducing the need for referrals to other agencies. To help us achieve our ambitions for children and families we are looking for dedicated, and compassionate practitioners who are child focused and committed to relationship-based social work to join us. As an Advanced Social Worker (ASW) you'll enjoy mentoring and collaborating with less experienced social workers within the team supporting their development. We aim for you to hold a reduced caseload to enable you to support effectively whilst also deputising for the Team Manager when needed. This is a great role for anyone looking to enhance their professional development and take a step towards a management position. We strive to provide a supportive and dynamic work environment for our staff, that fosters growth, maintains work-life balance, and rewards efforts. We guarantee 5 days of CPD and have access to excellent research and development tools such as Community Care Inform, Care Knowledge and Research In Practice. Why Choose Surrey? Surrey is a large and ambitious local authority meaning we can draw from a range of available resources to support the delivery of our services to children and their families, but that's just part of it. It's our staff that truly make the difference day in day out and we'd like to share with you some of their insights as to why they choose to be part of Surrey Children's social care workforce. Our staff highlighted that you can expect Positive team and colleague relationships - You'll have the opportunity to be part of a team that thrives on positive working relationships, where collaboration with supportive colleagues in your team, across the organisation and with key partners will enable and enrich your practice. Flexibility and work-life balance - We are committed to agile working and trust you to adapt your schedule to suit your needs, balancing this against the need to visit your children and families. It is our expectation that staff attend the office at least 2 days per week. Opportunities and support for professional development - You can benefit from a structured environment that encourages growth and development. You'll have access to ongoing training opportunities via our Surrey Children's Service Academy, including our coaching and mentoring scheme, a well-structured progression pathway, learning opportunities and reflective and task focused supervision. A sense of belonging and familiarity - You'll be part of our welcoming and approachable social work family where you'll be able to draw on the knowledge of established team members to support your understanding of the local area and available resources, working for a team where your individual expertise are valued and where you can have fun together. A focus on wellbeing - We recognise that you are a valuable asset and key to unlocking the positive changes we aspire for with our children and families. The job you do is serious therefore we take your well being seriously and recognise the need for reflective supervision where wellbeing is front and centre of the conversation. Your Application, Our Inclusive Approach In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Work degree and SWE Registration Car driver with a valid UK license ASYE completed, within two years of qualifying UK social work experience Three years post-qualified experience Surrey has both urban and rural areas and Social Workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. To apply you will need to upload your CV and answer the following questions: Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. What is your understanding of Surrey's Practice Model for family safeguarding? Can you describe the strengths and challenges of this model? Next Steps If your application is shortlisted, you will be invited to a short virtual call to explore your answers to the application questions (lasting approx. 15- 20 mins) If successful following this, you will be invited for an in-person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable, allowing you to confidently discuss your skills and experiences. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Job Introduction Social Workers (Level 2 & 3) - PLO & Court Teams Location: Bournemouth, Christchurch & Poole (BCP), Dorset Salary: Competitive + Local Government Pension + Potential Relocation Scheme Contract: Full-time & Part-Time, Permanent Make a real difference in children's lives. Join us at BCP Council. We're proud to have achieved a GOOD Ofsted rating (Dec 2024) , and we're on an exciting improvement journey. Now, we're looking for experienced, passionate Social Workers to join our specialist PLO & Court Teams and help us deliver outstanding care and support to the children and families who need us most. Why BCP? Our workforce says it best: "Career progression is encouraged within BCP - it's a rewarding job and something I absolutely love." "It's a lovely place to live and work. Dorset is a wonderful county, and Bournemouth, Christchurch and Poole are vibrant, busy urban areas right on the sea front." "I've never felt so supported" Check out this video: A day in the life of three social workers at BCP Council on Vimeo About the Role Our two specialist PLO & Court Teams work with families where concerns have reached the threshold for pre-proceedings. Families are presented at Legal Gateway Panel to consider if the threshold is met and to devise a plan of support. If so, the family is invited to a formal PLO meeting with legal representation to collaborate on an action plan to reduce risks to the child(ren). You'll work closely with families to address needs and risks, supporting them with issues such as domestic abuse, adult mental health, and substance misuse. We also work with the Parental Substance Misuse Court (PSMC) . Issuing care proceedings is always the last resort-the PLO process represents a genuine opportunity to work collaboratively with families to avoid court where possible. There is a strong emphasis on securing permanency for children and exploring family support networks to reduce risk and increase safety. For children who require permanency outside the home, you'll work jointly with the Children in Care Team or Aspire Adoption Team to ensure smooth transitions. What We're Looking For Significant experience in frontline safeguarding social work Ability to manage complex referrals and casework Strong analytical, decision-making, and conflict resolution skills Experience mentoring less experienced staff or students Commitment to continuous professional development Willingness to undertake Practice Education training if not already qualified You'll also need to be able to travel across the BCP area. What We Offer Full induction & Practice Fundamentals support Clear career progression & excellent learning opportunities Manageable caseloads & regular supervision 28 days annual leave (plus bank holidays) Flexible working arrangements in refurbished offices Employee Assistance Programme Relocation Scheme Staff network groups Ready to Join Us? If you're reflective, proactive, resilient, and passionate about putting children's voices at the heart of everything you do, we'd love to hear from you. Find out more about our new terms and conditions in our 'More than just a job' brochure on our careers site. For an informal discussion, contact Vanessa Johns, Service Manager for Children and Families First and PLO & Court at . Apply today and help us make a difference. Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK. The pay range for this role will be £44,075-£53,460 (pro rata for part-time colleagues). We're looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team. About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at ( Employee benefits Working for BCP link to careers page) Be the difference - Join an organisation that values you More About us Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.
May 19, 2026
Full time
Job Introduction Social Workers (Level 2 & 3) - PLO & Court Teams Location: Bournemouth, Christchurch & Poole (BCP), Dorset Salary: Competitive + Local Government Pension + Potential Relocation Scheme Contract: Full-time & Part-Time, Permanent Make a real difference in children's lives. Join us at BCP Council. We're proud to have achieved a GOOD Ofsted rating (Dec 2024) , and we're on an exciting improvement journey. Now, we're looking for experienced, passionate Social Workers to join our specialist PLO & Court Teams and help us deliver outstanding care and support to the children and families who need us most. Why BCP? Our workforce says it best: "Career progression is encouraged within BCP - it's a rewarding job and something I absolutely love." "It's a lovely place to live and work. Dorset is a wonderful county, and Bournemouth, Christchurch and Poole are vibrant, busy urban areas right on the sea front." "I've never felt so supported" Check out this video: A day in the life of three social workers at BCP Council on Vimeo About the Role Our two specialist PLO & Court Teams work with families where concerns have reached the threshold for pre-proceedings. Families are presented at Legal Gateway Panel to consider if the threshold is met and to devise a plan of support. If so, the family is invited to a formal PLO meeting with legal representation to collaborate on an action plan to reduce risks to the child(ren). You'll work closely with families to address needs and risks, supporting them with issues such as domestic abuse, adult mental health, and substance misuse. We also work with the Parental Substance Misuse Court (PSMC) . Issuing care proceedings is always the last resort-the PLO process represents a genuine opportunity to work collaboratively with families to avoid court where possible. There is a strong emphasis on securing permanency for children and exploring family support networks to reduce risk and increase safety. For children who require permanency outside the home, you'll work jointly with the Children in Care Team or Aspire Adoption Team to ensure smooth transitions. What We're Looking For Significant experience in frontline safeguarding social work Ability to manage complex referrals and casework Strong analytical, decision-making, and conflict resolution skills Experience mentoring less experienced staff or students Commitment to continuous professional development Willingness to undertake Practice Education training if not already qualified You'll also need to be able to travel across the BCP area. What We Offer Full induction & Practice Fundamentals support Clear career progression & excellent learning opportunities Manageable caseloads & regular supervision 28 days annual leave (plus bank holidays) Flexible working arrangements in refurbished offices Employee Assistance Programme Relocation Scheme Staff network groups Ready to Join Us? If you're reflective, proactive, resilient, and passionate about putting children's voices at the heart of everything you do, we'd love to hear from you. Find out more about our new terms and conditions in our 'More than just a job' brochure on our careers site. For an informal discussion, contact Vanessa Johns, Service Manager for Children and Families First and PLO & Court at . Apply today and help us make a difference. Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK. The pay range for this role will be £44,075-£53,460 (pro rata for part-time colleagues). We're looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team. About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at ( Employee benefits Working for BCP link to careers page) Be the difference - Join an organisation that values you More About us Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure & Barring Service Check. Please refer to the Job Description or Role Profile for more details.
Supporting Futures Consulting Ltd
Hammersmith And Fulham, London
Role: Young Women & Girls CJS Mentor Advocate Based: Hammersmith, Stratford, Finsbury Park and community locations across London Rate: £15.77ph PAYE or £20.28 umb Start Date: ASAP Duration: Temporary Hours: 35 hours per week Hybrid, 2 days home working Our client, a specialist charity, is looking for a Criminal Justice Service Advocate to deliver consistent, holistic support to a small caseload of Young Women and Girls Synopsis of duties: Provide long term mentoring support to a cohort of YWG (aged 13-25) at risk of or experiencing gang involvement, exploitation or contact with the criminal justice system, providing centrebased and outreach support and adopting a YWG-centred, strengths-based approach to deliver a range of support and interventions designed to increase awareness and understanding of healthy relationships; reduce risk and increase feelings of safety; build self-confidence and confidence in professionals and support services; and empower YWG to assert their rights and make informed choices about future goals. Identify and assess the needs, strengths and goals of YWG on an ongoing basis, carry out safety planning and develop, review and support YWG in line with individual support plans which seek to address risk of contact with the criminal justice system and exploitation, health and wellbeing, relationships, education, training and employment. Identify when YWG would benefit from specialist support in relation to ethnicity, culture, religion, language, gender identity, sexual orientation, health and other intersecting aspects of her unique identity, making referrals as appropriate and ensuring that the discrimination and hardship she may be facing as a result of her identity is highlighted for further awareness raising and advocacy Proactively assess risks and safety concerns, raising concerns with the Maia Service Manager, ensuring that, where possible, concerns are discussed openly with YWG, working within local safeguarding frameworks and taking appropriate action to safeguard YWG whilst working within a model of empowerment. Provide outreach support and advocacy to young women in the community and at women s centres with varying multiple complex needs and across each complexity level. Develop and maintain excellent working relationships with a range of professionals (including Social Workers, Schools, Pupil Referral Units, Youth Offending Teams, Police, Health, Education, Jobcentre Plus, Local Authority and local voluntary and community organisations), using institutional advocacy to maximise positive outcomes for YWG by participating in multiagency working and meetings/forums. Assist the Maia Service Manager to develop and maintain links with partner agencies (statutory and non-statutory, including children and young people s and women and girls voluntary services), develop referral pathways for YWG and provide guidance and training for agencies and professionals working with YWG at risk. Work closely with the YWG Peer Mentor & Group Coordinator to pair YWG with Volunteer Mentors, liaising with their assigned mentor to ensure YWG experiences a smooth referral process and receives consistent messaging and complementary programmes of support across the Maia Service. Work closely with the YWG Peer Mentor & Group Coordinator to refer YWG to and support the delivery of group-based interventions which support YWG to learn about, discuss and reflect on the challenges they have faced and empower YWG to support each other and move forward with their lives. Utilise a range of methods to regularly obtain feedback from YWG regarding their experiences at all stages of the Maia Service, sharing and reflecting on feedback with the Maia Service Manager and staff team, using this to inform the development of new resources and wider ways of working with YWG where appropriate. Maintain accurate case management records, collate all relevant monitoring and evaluation data, keep the Maia Service Manager informed of any issues and successes on an ongoing basis and support her in the production of quarterly monitoring and evaluation reports. Provide Duty cover of the Maia email inbox and phone line to answer enquiries, assist callers with guidance and support, and process new referrals, with the support of the Maia Service Manager. Support the engagement and attendance of young women at Women s Centres and the activities programme. Essential Requirements A strong understanding of the challenges facing vulnerable young women and girls, including the impacts of domestic abuse, exploitation, mental health and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building. Significant experience of working with young women experiencing issues related to violence against women and girls and/or the criminal justice system, and experience of community engagement, advocacy and support work with young people. Knowledge of trauma-informed gendered approaches in supporting young women facing multiple forms of disadvantage. Current knowledge of safeguarding practice, procedures and legislation, including an understanding of approaches to safeguarding in a framework of empowerment. Thorough understanding of, and commitment to, equal opportunities and anti-discriminatory practice Supporting Futures Consulting acts as both an employer and an agency
May 19, 2026
Seasonal
Role: Young Women & Girls CJS Mentor Advocate Based: Hammersmith, Stratford, Finsbury Park and community locations across London Rate: £15.77ph PAYE or £20.28 umb Start Date: ASAP Duration: Temporary Hours: 35 hours per week Hybrid, 2 days home working Our client, a specialist charity, is looking for a Criminal Justice Service Advocate to deliver consistent, holistic support to a small caseload of Young Women and Girls Synopsis of duties: Provide long term mentoring support to a cohort of YWG (aged 13-25) at risk of or experiencing gang involvement, exploitation or contact with the criminal justice system, providing centrebased and outreach support and adopting a YWG-centred, strengths-based approach to deliver a range of support and interventions designed to increase awareness and understanding of healthy relationships; reduce risk and increase feelings of safety; build self-confidence and confidence in professionals and support services; and empower YWG to assert their rights and make informed choices about future goals. Identify and assess the needs, strengths and goals of YWG on an ongoing basis, carry out safety planning and develop, review and support YWG in line with individual support plans which seek to address risk of contact with the criminal justice system and exploitation, health and wellbeing, relationships, education, training and employment. Identify when YWG would benefit from specialist support in relation to ethnicity, culture, religion, language, gender identity, sexual orientation, health and other intersecting aspects of her unique identity, making referrals as appropriate and ensuring that the discrimination and hardship she may be facing as a result of her identity is highlighted for further awareness raising and advocacy Proactively assess risks and safety concerns, raising concerns with the Maia Service Manager, ensuring that, where possible, concerns are discussed openly with YWG, working within local safeguarding frameworks and taking appropriate action to safeguard YWG whilst working within a model of empowerment. Provide outreach support and advocacy to young women in the community and at women s centres with varying multiple complex needs and across each complexity level. Develop and maintain excellent working relationships with a range of professionals (including Social Workers, Schools, Pupil Referral Units, Youth Offending Teams, Police, Health, Education, Jobcentre Plus, Local Authority and local voluntary and community organisations), using institutional advocacy to maximise positive outcomes for YWG by participating in multiagency working and meetings/forums. Assist the Maia Service Manager to develop and maintain links with partner agencies (statutory and non-statutory, including children and young people s and women and girls voluntary services), develop referral pathways for YWG and provide guidance and training for agencies and professionals working with YWG at risk. Work closely with the YWG Peer Mentor & Group Coordinator to pair YWG with Volunteer Mentors, liaising with their assigned mentor to ensure YWG experiences a smooth referral process and receives consistent messaging and complementary programmes of support across the Maia Service. Work closely with the YWG Peer Mentor & Group Coordinator to refer YWG to and support the delivery of group-based interventions which support YWG to learn about, discuss and reflect on the challenges they have faced and empower YWG to support each other and move forward with their lives. Utilise a range of methods to regularly obtain feedback from YWG regarding their experiences at all stages of the Maia Service, sharing and reflecting on feedback with the Maia Service Manager and staff team, using this to inform the development of new resources and wider ways of working with YWG where appropriate. Maintain accurate case management records, collate all relevant monitoring and evaluation data, keep the Maia Service Manager informed of any issues and successes on an ongoing basis and support her in the production of quarterly monitoring and evaluation reports. Provide Duty cover of the Maia email inbox and phone line to answer enquiries, assist callers with guidance and support, and process new referrals, with the support of the Maia Service Manager. Support the engagement and attendance of young women at Women s Centres and the activities programme. Essential Requirements A strong understanding of the challenges facing vulnerable young women and girls, including the impacts of domestic abuse, exploitation, mental health and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building. Significant experience of working with young women experiencing issues related to violence against women and girls and/or the criminal justice system, and experience of community engagement, advocacy and support work with young people. Knowledge of trauma-informed gendered approaches in supporting young women facing multiple forms of disadvantage. Current knowledge of safeguarding practice, procedures and legislation, including an understanding of approaches to safeguarding in a framework of empowerment. Thorough understanding of, and commitment to, equal opportunities and anti-discriminatory practice Supporting Futures Consulting acts as both an employer and an agency
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: 25,282.44 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides specialist support to victims of domestic abuse across Sandwell, Walsall and Dudley. Working collaboratively with statutory and voluntary sector partners, the service delivers holistic, tailored support to help survivors increase safety, reduce risk and rebuild their lives. Key Responsibilities Prioritise and manage high-risk domestic abuse cases, delivering crisis intervention and safety planning. Conduct comprehensive risk and needs assessments using recognised evidence-based tools. Provide one-to-one advocacy, advice and practical support via telephone and face-to-face appointments. Develop tailored safety plans to protect victims and their children. Prepare and present reports to MARAC and attend multi-agency meetings including child protection conferences and core groups. Advocate with housing, legal, welfare, health and criminal justice agencies to secure the best possible outcomes for survivors. Support clients attending criminal and civil court proceedings when required. Facilitate group sessions where appropriate to increase awareness of domestic abuse dynamics and promote empowerment. Maintain accurate, confidential and up-to-date case records in line with safeguarding and GDPR requirements. Identify and respond appropriately to safeguarding concerns relating to children and vulnerable adults. About You You will: Have experience supporting high-risk victims of domestic abuse. Demonstrate strong risk assessment, crisis management and safety planning skills. Be confident working within a multi-agency safeguarding framework. Show empathy, professionalism and resilience when supporting individuals experiencing trauma. Possess excellent communication, advocacy and caseload management skills. Be committed to empowering survivors and challenging violence and abuse. A relevant qualification (e.g. IDVA accreditation or equivalent) is desirable, though experience will be considered. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Sandwell, Walsall and Dudley. May require occasional work outside normal office hours. Enhanced DBS check required (subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Mileage allowance Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of dignity, respect and openness. We welcome applications from women who share our commitment to supporting survivors and ending violence and abuse. If you are passionate about advocacy, safeguarding and empowering survivors at high risk of harm, we would welcome your application. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: 25,282.44 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides specialist support to victims of domestic abuse across Sandwell, Walsall and Dudley. Working collaboratively with statutory and voluntary sector partners, the service delivers holistic, tailored support to help survivors increase safety, reduce risk and rebuild their lives. Key Responsibilities Prioritise and manage high-risk domestic abuse cases, delivering crisis intervention and safety planning. Conduct comprehensive risk and needs assessments using recognised evidence-based tools. Provide one-to-one advocacy, advice and practical support via telephone and face-to-face appointments. Develop tailored safety plans to protect victims and their children. Prepare and present reports to MARAC and attend multi-agency meetings including child protection conferences and core groups. Advocate with housing, legal, welfare, health and criminal justice agencies to secure the best possible outcomes for survivors. Support clients attending criminal and civil court proceedings when required. Facilitate group sessions where appropriate to increase awareness of domestic abuse dynamics and promote empowerment. Maintain accurate, confidential and up-to-date case records in line with safeguarding and GDPR requirements. Identify and respond appropriately to safeguarding concerns relating to children and vulnerable adults. About You You will: Have experience supporting high-risk victims of domestic abuse. Demonstrate strong risk assessment, crisis management and safety planning skills. Be confident working within a multi-agency safeguarding framework. Show empathy, professionalism and resilience when supporting individuals experiencing trauma. Possess excellent communication, advocacy and caseload management skills. Be committed to empowering survivors and challenging violence and abuse. A relevant qualification (e.g. IDVA accreditation or equivalent) is desirable, though experience will be considered. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Sandwell, Walsall and Dudley. May require occasional work outside normal office hours. Enhanced DBS check required (subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Mileage allowance Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of dignity, respect and openness. We welcome applications from women who share our commitment to supporting survivors and ending violence and abuse. If you are passionate about advocacy, safeguarding and empowering survivors at high risk of harm, we would welcome your application. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Principal Social Worker (Children's) Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
May 16, 2026
Full time
Principal Social Worker (Children's) Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
May 15, 2026
Full time
Project and Engagement Coordinator Job Title: Project and Engagement Coordinator Location: Shropshire and Telford & Wrekin / county-wide community-based role Responsible to: Head of Operations and Service at Stay Responsible for: Intensive Support Workers and associated delivery Hours: 37.5 hours per week Contract: Fixed term, linked to project funding Salary: £32,103 Per Annum Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required Job Purpose The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin. This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project. A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective. The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance. Key Responsibilities 1. Project Coordination and Delivery Coordinate the day-to-day implementation of the Partners for Change project across the partnership. Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis. Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments. Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action. Work closely with partner organisations to support consistent and coordinated operational practice. Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer. Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership. 2. Line Management of Intensive Support Workers Provide direct line management to the Intensive Support Workers employed as part of the project. Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions. Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response. Monitor staff workload, performance, wellbeing and professional development. Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy. Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations. Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice. Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team. Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support. 3. Oversight of Outreach Delivery Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin. Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage. Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services. Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers. Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention. Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion. Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping. Provide additional support or escalation where cases are particularly complex, high risk or blocked. 4. Partnership Working and Multi-Agency Coordination Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders. Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups. Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies. Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums. Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred. Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients. 5. Monitoring, Data and Reporting Oversee the collection, recording and monitoring of project activity, outputs and outcomes. Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems. Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records. Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting. Contribute to reports for funders, managers, trustees and partnership governance arrangements as required. Monitor progress against targets and help identify where corrective action or additional support is needed. Support a culture of evidence-led delivery, accountability and continuous learning. 6. Client and Community Engagement and Volunteering Lead community engagement activities to raise awareness of homelessness and rough sleeping. Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies. Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement. Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams. Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer. 7. Service Development and Quality Improvement Contribute to the ongoing development and improvement of the project model and operational practice. Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project. Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement. Support consistency in standards, approaches and quality across partners where possible. Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working. Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership. Support innovation and practical problem solving in response to emerging needs or operational challenges. 8. Safeguarding, Risk and Compliance Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately. Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability. Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently. Promote safe working practice for staff delivering outreach in community settings and high-risk environments. Contribute to incident review, learning and service response where safeguarding or serious concerns arise. Maintain clear accountability, professional boundaries and lawful information handling at all times. 9. Communication and Representation . click apply for full job details
Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area? The role of the ISVA Support Worker is a vital part of our valued team. We are looking for motivated and pro-active individuals with a can do attitude to join our ISVA Team. ISVA Support Workers are the first point of contact for service users entering the service. Day-to-day, you will be speaking with service users via the telephone, to provide key information and emotional support. Alongside administrative tasks such as processing referrals, you will be supporting service users accessing short term support, working closely with the ISVA team, ISVA manager and partnership agencies, to ensure that service users feels empowered about their choices and are well informed about their support options. For the role you must have strong organisational and administration skills, with an excellent attention to detail. For further information and to apply for this role, please visit our website.
May 15, 2026
Full time
Yellow Door is an amazing charity that is quite literally changing lives for the better in the Southampton area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area? The role of the ISVA Support Worker is a vital part of our valued team. We are looking for motivated and pro-active individuals with a can do attitude to join our ISVA Team. ISVA Support Workers are the first point of contact for service users entering the service. Day-to-day, you will be speaking with service users via the telephone, to provide key information and emotional support. Alongside administrative tasks such as processing referrals, you will be supporting service users accessing short term support, working closely with the ISVA team, ISVA manager and partnership agencies, to ensure that service users feels empowered about their choices and are well informed about their support options. For the role you must have strong organisational and administration skills, with an excellent attention to detail. For further information and to apply for this role, please visit our website.
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development. This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination. The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice. Key responsibilities will include: Supporting the operational management of frontline services Providing day-to-day supervision and guidance to staff and subcontracted therapists Assisting with safeguarding oversight, risk management, and complex case discussions Monitoring service delivery, KPIs, waiting lists, and outcomes Supporting quality assurance, audits, and compliance processes Helping embed trauma-informed and survivor-led practice across the organisation Assisting with resource coordination, service cover, and operational problem solving Supporting partnership working with external agencies and stakeholders Contributing to service development and continuous improvement Essential experience and skills: You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years experience in service or operations management. You ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred. Support and development Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support. You will receive: Regular clinical supervision Supportive line management Opportunities for training and professional development Hybrid working arrangements A collaborative and supportive team environment Why join Survivors in Transition? Be part of a specialist service supporting survivors of sexual violence Work within a trauma-informed organisation that values staff wellbeing Help survivors access life-changing recovery services Contribute to a growing service making a real difference across the region Safeguarding This role is subject to an enhanced DBS check. Survivors in Transition is committed to safeguarding and promoting the welfare of survivors. Equality, Diversity and Inclusion We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve. Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits This post is subject to an enhanced DBS check and satisfactory references. Please note applications will only be accepted via application form.
May 14, 2026
Full time
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development. This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination. The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice. Key responsibilities will include: Supporting the operational management of frontline services Providing day-to-day supervision and guidance to staff and subcontracted therapists Assisting with safeguarding oversight, risk management, and complex case discussions Monitoring service delivery, KPIs, waiting lists, and outcomes Supporting quality assurance, audits, and compliance processes Helping embed trauma-informed and survivor-led practice across the organisation Assisting with resource coordination, service cover, and operational problem solving Supporting partnership working with external agencies and stakeholders Contributing to service development and continuous improvement Essential experience and skills: You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years experience in service or operations management. You ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred. Support and development Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support. You will receive: Regular clinical supervision Supportive line management Opportunities for training and professional development Hybrid working arrangements A collaborative and supportive team environment Why join Survivors in Transition? Be part of a specialist service supporting survivors of sexual violence Work within a trauma-informed organisation that values staff wellbeing Help survivors access life-changing recovery services Contribute to a growing service making a real difference across the region Safeguarding This role is subject to an enhanced DBS check. Survivors in Transition is committed to safeguarding and promoting the welfare of survivors. Equality, Diversity and Inclusion We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve. Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits This post is subject to an enhanced DBS check and satisfactory references. Please note applications will only be accepted via application form.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Wandsworth, London
Children's Social Worker - Family Help Service Up to £52,767 per annum (subject to experience) + additional benefits Fixed Term (12 months) Full Time (36 Hours) Roehampton, London Ofsted Rating: 'Outstanding' View our Children's Services offer here . Are you a passionate and experienced Social Worker ready to change lives and shape futures? Join a team where your creativity, compassion and confidence are not only valued - they are essential. Every day in Wandsworth, Social Workers are helping families write new chapters in their lives.Through a family-led approach, we empower children and their families to overcome challenges, build resilience and thrive. As more families reach out for support and transformation, our service is growing - and so is our team.We are expanding to welcome motivated Social Workers who are ready to bring their heart, skill and vision to a place where their work truly matters. If you are driven by purpose and want to be part of a service that puts relationships at the heart of everything, we want to hear from you. About the Role In our newly formed Family Help Service, you will find more than just a job - you will find a place where your voice matters, your ideas are welcomed, and your impact is visible. This is your opportunity to walk alongside families through their most difficult moments and help them find strength, hope and solutions. You will work in a modern, collaborative environment with a stable, friendly team and strong, visible leadership. You will be part of a small, skilled team where supervision is regular, caseloads are manageable and your time with children and families is protected and purposeful. Our onboarding and induction are quick and efficient, ensuring you feel supported from day one. Our Approach We believe in the power of relationships. Our Family Help model is rooted in systemic practice and built on trust, consistency and co-production.You will work with families to create plans that reflect their voices and values - whether under Child in Need, Child Protection or care proceedings. You won't be working alone.You will be part of a multi-agency team that includes Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Specialists and in-house Family Therapy and Social Care CAMHS teams. Together, we create a wraparound network of support that helps families stay together safely. Essential Qualifications, Skills and Experience A qualified Social Worker registered with Social Work England, with successful completion of the ASYE. Confident in your knowledge and practice, with experience across voluntary and statutory settings. A natural collaborator and communicator who brings compassion, creativity and clarity to your work. A champion for children and families, with a belief in their potential and a commitment to their rights. How We Support You You will be part of a small team of five Social Workers with manageable caseloads. Dedicated business support staff work alongside you to reduce admin and free up your time. You will have opportunities to lead, influence and innovate through working groups and service development. Our training offer is second to none: Systemic Psychotherapy (Levels 1, 2 and 3), Practice Educator training, Motivational Interviewing, Trauma-Informed Practice, Leadership Development and much more. We offer clear career progression through our panel for Senior Social Worker and Advanced Practitioner roles, plus ASYE, Step Up and Apprenticeship pathways. Excellent transport links and a vibrant, supportive working culture. If you are ready to make a real difference in the lives of children and families and want to do it in a place that values your passion, your practice and your purpose - apply now. Wandsworth is where your next chapter begins. All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. Contact Details For an informal discussion about the role, please contact: Veronica Leigh, Service Manager - Closing Date: 31 May 2026 Shortlisting Date: w/c 1 June 2026 Interview Date: w/c 1 June 2026 We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership is committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 13, 2026
Full time
Children's Social Worker - Family Help Service Up to £52,767 per annum (subject to experience) + additional benefits Fixed Term (12 months) Full Time (36 Hours) Roehampton, London Ofsted Rating: 'Outstanding' View our Children's Services offer here . Are you a passionate and experienced Social Worker ready to change lives and shape futures? Join a team where your creativity, compassion and confidence are not only valued - they are essential. Every day in Wandsworth, Social Workers are helping families write new chapters in their lives.Through a family-led approach, we empower children and their families to overcome challenges, build resilience and thrive. As more families reach out for support and transformation, our service is growing - and so is our team.We are expanding to welcome motivated Social Workers who are ready to bring their heart, skill and vision to a place where their work truly matters. If you are driven by purpose and want to be part of a service that puts relationships at the heart of everything, we want to hear from you. About the Role In our newly formed Family Help Service, you will find more than just a job - you will find a place where your voice matters, your ideas are welcomed, and your impact is visible. This is your opportunity to walk alongside families through their most difficult moments and help them find strength, hope and solutions. You will work in a modern, collaborative environment with a stable, friendly team and strong, visible leadership. You will be part of a small, skilled team where supervision is regular, caseloads are manageable and your time with children and families is protected and purposeful. Our onboarding and induction are quick and efficient, ensuring you feel supported from day one. Our Approach We believe in the power of relationships. Our Family Help model is rooted in systemic practice and built on trust, consistency and co-production.You will work with families to create plans that reflect their voices and values - whether under Child in Need, Child Protection or care proceedings. You won't be working alone.You will be part of a multi-agency team that includes Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Specialists and in-house Family Therapy and Social Care CAMHS teams. Together, we create a wraparound network of support that helps families stay together safely. Essential Qualifications, Skills and Experience A qualified Social Worker registered with Social Work England, with successful completion of the ASYE. Confident in your knowledge and practice, with experience across voluntary and statutory settings. A natural collaborator and communicator who brings compassion, creativity and clarity to your work. A champion for children and families, with a belief in their potential and a commitment to their rights. How We Support You You will be part of a small team of five Social Workers with manageable caseloads. Dedicated business support staff work alongside you to reduce admin and free up your time. You will have opportunities to lead, influence and innovate through working groups and service development. Our training offer is second to none: Systemic Psychotherapy (Levels 1, 2 and 3), Practice Educator training, Motivational Interviewing, Trauma-Informed Practice, Leadership Development and much more. We offer clear career progression through our panel for Senior Social Worker and Advanced Practitioner roles, plus ASYE, Step Up and Apprenticeship pathways. Excellent transport links and a vibrant, supportive working culture. If you are ready to make a real difference in the lives of children and families and want to do it in a place that values your passion, your practice and your purpose - apply now. Wandsworth is where your next chapter begins. All internal applicants for this secondment must seek permission from their current line manager before applying. Failure to do so may result in the secondment not being authorised. Contact Details For an informal discussion about the role, please contact: Veronica Leigh, Service Manager - Closing Date: 31 May 2026 Shortlisting Date: w/c 1 June 2026 Interview Date: w/c 1 June 2026 We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership is committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Team Manager - Family Help Service Up to £62,451 per annum Permanent Full Time (36 Hours) Tooting, London Ofsted Rating: 'Outstanding' Are you a passionate and driven Social Work Team Manager eager to expand your expertise in outstanding, relationship-based social work practice supporting children and families while making a lasting impact? Our values inspire our Outstanding Practice Framework , which creates the context to build relationships with families that bring about change to support children to live at home wherever possible. Following our implementation of Family Safeguarding model, you will join multi-agency teams offering the best practice conditions we've ever had to achieve the most positive outcomes for children and families. Can you provide creative leadership and management to Social Workers in your team to support children and their families by delivering evidence-based interventions that respect and promote their rights? About the Role Our Family Help Service has a stable, knowledgeable and creative team. Social workers benefit from small teams, regular supervision and a caseload that allows them to spend time with children and young people building relationships and building on their strengths and those of their wider family network. You will be a valued member of our team and encouraged to be a leader and champion of exemplary practice. Our Family Help model aims to support children and their families through consistent relationships and skilled interventions, rooted in systemic practice. You will lead a team of Social Workers who work with families to co-produce child and family assessments, and build family led plans under Child in Need and Child Protection frameworks, as well as in care proceedings. You will work alongside co-located Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Practitioners. We have in-house family therapy and Social Care CAMHS teams, as well as a range of opportunities for progression. Essential Qualifications, Skills and Experience: You will hold social work qualification with Social Work England membership and have successfully completed your ASYE. Proven leadership and management experience in a similar role. Experience of working across voluntary and statutory agencies with applied knowledge of relevant legislation and guidance. An excellent communicator and collaborator who is compassionate and understands the needs of children and young people. A 'can do' attitude coupled with creativity, you will be a champion for children and families and support them with hope, self-esteem and potential. If you meet the above criteria and can inspire, encourage and lead excellent social work practice to make a real difference in the lives of children and young people - we encourage you to apply for this opportunity. For an informal conversation about the role, please contact: Veronica Leigh, Service Manager - Closing date : 31 May 2026 Shortlisting date : w/c 1st June 2026 Closing date : w/c 1st June 2026 We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 13, 2026
Full time
Team Manager - Family Help Service Up to £62,451 per annum Permanent Full Time (36 Hours) Tooting, London Ofsted Rating: 'Outstanding' Are you a passionate and driven Social Work Team Manager eager to expand your expertise in outstanding, relationship-based social work practice supporting children and families while making a lasting impact? Our values inspire our Outstanding Practice Framework , which creates the context to build relationships with families that bring about change to support children to live at home wherever possible. Following our implementation of Family Safeguarding model, you will join multi-agency teams offering the best practice conditions we've ever had to achieve the most positive outcomes for children and families. Can you provide creative leadership and management to Social Workers in your team to support children and their families by delivering evidence-based interventions that respect and promote their rights? About the Role Our Family Help Service has a stable, knowledgeable and creative team. Social workers benefit from small teams, regular supervision and a caseload that allows them to spend time with children and young people building relationships and building on their strengths and those of their wider family network. You will be a valued member of our team and encouraged to be a leader and champion of exemplary practice. Our Family Help model aims to support children and their families through consistent relationships and skilled interventions, rooted in systemic practice. You will lead a team of Social Workers who work with families to co-produce child and family assessments, and build family led plans under Child in Need and Child Protection frameworks, as well as in care proceedings. You will work alongside co-located Children's Practitioners, Adult Mental Health Practitioners, Substance Misuse and Domestic Abuse Practitioners. We have in-house family therapy and Social Care CAMHS teams, as well as a range of opportunities for progression. Essential Qualifications, Skills and Experience: You will hold social work qualification with Social Work England membership and have successfully completed your ASYE. Proven leadership and management experience in a similar role. Experience of working across voluntary and statutory agencies with applied knowledge of relevant legislation and guidance. An excellent communicator and collaborator who is compassionate and understands the needs of children and young people. A 'can do' attitude coupled with creativity, you will be a champion for children and families and support them with hope, self-esteem and potential. If you meet the above criteria and can inspire, encourage and lead excellent social work practice to make a real difference in the lives of children and young people - we encourage you to apply for this opportunity. For an informal conversation about the role, please contact: Veronica Leigh, Service Manager - Closing date : 31 May 2026 Shortlisting date : w/c 1st June 2026 Closing date : w/c 1st June 2026 We may close this vacancy once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond and Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Oct 08, 2025
Contractor
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. Key Responsibilities Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work. Plan, recruit and deliver group work interventions for children and young people alongside colleagues. Complete an initial assessment of the child s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. Respond to emergencies and crises with a focus on the child s wellbeing and safeguarding. Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. Enable service users to participate in the design, delivery and evaluation of services. Keeping the child s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child s understanding around safeguarding and why we need to share certain things. Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families. Be proactive with your line manager to carry out periodic case reviews. Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. General Live and embody the FearFree values. To promote the service to external agencies where applicable. Give information and support to service users regarding their other needs and refer them to other support services as required. Ensure our service is widely accessible adapting practice as required to suit individuals. Work across a large geographical area to ensure locality is not a barrier to accessing services. Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. Support colleagues in all services across FearFree as required. Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members holidays and sickness. Undertake all statutory and mandatory training, as required by the organisation. To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Oct 06, 2025
Full time
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery. This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising. FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. This role may include evening and weekend work when required. Key Responsibilities Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work. Plan, recruit and deliver group work interventions for children and young people alongside colleagues. Complete an initial assessment of the child s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. Respond to emergencies and crises with a focus on the child s wellbeing and safeguarding. Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. Enable service users to participate in the design, delivery and evaluation of services. Keeping the child s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child s understanding around safeguarding and why we need to share certain things. Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families. Be proactive with your line manager to carry out periodic case reviews. Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. General Live and embody the FearFree values. To promote the service to external agencies where applicable. Give information and support to service users regarding their other needs and refer them to other support services as required. Ensure our service is widely accessible adapting practice as required to suit individuals. Work across a large geographical area to ensure locality is not a barrier to accessing services. Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. Support colleagues in all services across FearFree as required. Support the sustainability of the organization by participating in fundraising activities and sharing ideas and contacts for income generation. To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members holidays and sickness. Undertake all statutory and mandatory training, as required by the organisation. To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. For information about the processing of your personal data at FearFree, please visit our website. FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
Look Ahead Care Support and Housing
Islington, London
We're looking for a kind, compassionate and resilient Employee Relations Specialist located at our Head Office in Islington. £50,000.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: The Employee Relations Specialist is responsible for building strong working relationships across the business and advising, coaching and training stakeholders and the People team on best practice on all aspects of HR case work. This includes (but not limited to) disciplinary, grievances, absence management, probations, restructures and TUPE as well as training and coaching managers to enable them to successfully manage their teams whilst effectively managing risks. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Offering best practice and pragmatic advice on all areas relating to HR Case work with the outcome of aiming to manage risks and reach successful resolution Working with managers and staff to resolve conflict and grievances at the lowest level of formality possible Addressing employee raised issues/concerns Coaching and advising managers on policies/procedures, best practice and identifying risks/costs Ensuring compliance with employment law and policy and processes Ensuring all casework is dealt with in a timely and pragmatic way Facililate change - supporting and advising on restructures, TUPE etc Being a 'trusted advisor' to the business on all aspects of employee relations Support on succession mapping: Provide support in identifying current and future skills requirements, succession gaps. Support on HR induction and other HR related training Building a good working relationship with the wider People team to ensure the effective working of the whole team Ensure people management practices reflect employee brand, values and expected behaviours Health & Wellbeing: Provide guidance to business on best practice approach to dealing with and supporting life events and issues relating to health and wellbeing, including reasonable adjustments and referral to Occupational Health. Essential: Excellent HR experience with a strong emphasis on Employee Relations Ability to effectively influence, challenge and negotiate within their business area on a range of people/HR issues Ability to build effective relationships with people at all levels in the organisation, to understand business needs and consider and be aware of wider organisational and external impact Ability to give sound HR advice to managers on all aspects of HR issues Excellent understanding of employment law, regulations and good practice Ability to think outside of process where necessary and take full accountability Excellent stakeholder engagement and customer service with all managers and staff across the Organisation Desirable: Social Care sector Ideally have operated in a multi-site and unionised HR role TUPE experience For our full job description please visit our website About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Oct 03, 2025
Full time
We're looking for a kind, compassionate and resilient Employee Relations Specialist located at our Head Office in Islington. £50,000.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: The Employee Relations Specialist is responsible for building strong working relationships across the business and advising, coaching and training stakeholders and the People team on best practice on all aspects of HR case work. This includes (but not limited to) disciplinary, grievances, absence management, probations, restructures and TUPE as well as training and coaching managers to enable them to successfully manage their teams whilst effectively managing risks. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Offering best practice and pragmatic advice on all areas relating to HR Case work with the outcome of aiming to manage risks and reach successful resolution Working with managers and staff to resolve conflict and grievances at the lowest level of formality possible Addressing employee raised issues/concerns Coaching and advising managers on policies/procedures, best practice and identifying risks/costs Ensuring compliance with employment law and policy and processes Ensuring all casework is dealt with in a timely and pragmatic way Facililate change - supporting and advising on restructures, TUPE etc Being a 'trusted advisor' to the business on all aspects of employee relations Support on succession mapping: Provide support in identifying current and future skills requirements, succession gaps. Support on HR induction and other HR related training Building a good working relationship with the wider People team to ensure the effective working of the whole team Ensure people management practices reflect employee brand, values and expected behaviours Health & Wellbeing: Provide guidance to business on best practice approach to dealing with and supporting life events and issues relating to health and wellbeing, including reasonable adjustments and referral to Occupational Health. Essential: Excellent HR experience with a strong emphasis on Employee Relations Ability to effectively influence, challenge and negotiate within their business area on a range of people/HR issues Ability to build effective relationships with people at all levels in the organisation, to understand business needs and consider and be aware of wider organisational and external impact Ability to give sound HR advice to managers on all aspects of HR issues Excellent understanding of employment law, regulations and good practice Ability to think outside of process where necessary and take full accountability Excellent stakeholder engagement and customer service with all managers and staff across the Organisation Desirable: Social Care sector Ideally have operated in a multi-site and unionised HR role TUPE experience For our full job description please visit our website About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Oct 03, 2025
Full time
Description Housing Support Specialist (Outreach and Move On team) Location : Based in Hailsham, with travel around East Sussex Salary : £27, 942 per year, plus £1,000 essential car user allowance, plus £800 Rough Sleepers Allowance, plus Unsociable Hours shift allowance Hours : 37 per week The working pattern includes two early morning shifts, starting at 5.00am (Summer) or 6.00am (Winter) Monday - Friday. Other working days are 9.00am - 5.00pm Monday - Friday. Contract Length: Fixed Term Contract, Maternity cover for 12 months What you'll be doing: Are you passionate about ending the cycle of rough sleeping for people who are experiencing homelessness? Are you interested in a career in housing support, mental health recovery and wellbeing development? Southdown's Outreach and Move On teams support those who are rough sleeping to move away from homelessness by accessing accommodation options. As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings and Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma-informed support, focusing on ending rough sleeping by identifying the support each person needs. This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending. We welcome applications from candidates with previous experience in roles such as Support Worker, Outreach Worker, Community Specialist, Case Manager, Social Worker, Housing Support Worker, Social Care Prescriber, Community Health Worker, Community Outreach Coordinator or Care Coordinator. However, this is not essential and we will provide a full induction and training programme for all successful candidates. Perks and benefits: You'll be joining one of the largest providers of care, support and housing services in Sussex, which we're proud to say we've been doing for over 50 years! In exchange we can offer some great benefits, including: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays. Rough Sleepers Allowance - £800 per year. Essential car user allowance - £1,000 per year. Unsociable hours allowance - an extra £4.40 per shift. Skills, knowledge and experience What you need for the role: Available to work unsociable hours (2 early morning shifts per week starting at 5am or 6am) A personalised care approach, with empathy and understanding An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown A Full Driving Licence is essential along with access to your own car or a car insured for you What would be nice: Knowledge of complex and diverse support needs relating to homelessness, mental health and substance misuse Awareness of the causes of rough sleeping and the barriers preventing people who are rough sleeping from engaging in services Experience working in a supported housing or homelessness setting Experience supporting individuals with complex mental health needs Training: Our award winning in house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the 'Apply Now' button and fill out our simple one-page application form. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
