Leisure Centre Duty Manager - Swimming Permanent £28,000 + Excellent Benefits Moreton-in Marsh, Gloucestershire Shift Pattern - Bi Weekly - Week 1: Monday - Friday from 5.45am - 1.45pm. Week 2: 4 week-days from 1.30pm - 9.30pm and one weekend day from 7.30am - 1.30pm. We are looking for a Leisure Centre Duty Manager to join our experienced and friendly team at the College Leisure Centre. You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients. Main Tasks & Responsibilities Leisure Centre Duty Manager - Swimming •Assisting the Manager to ensure the Leisure Centre is operational at all times. •Delivering strong customer service, both face to face and over the telephone •Lifeguarding duties •Providing guidance and support to the lifeguarding team •Delivering swimming lessons, as and when required •Supporting with membership and administration duties Essential Skills & Experience Leisure Centre Duty Manager - Swimming •Be in possession of (or happy to work towards gaining) a RLSS NPLQ qualification •Previous experience as a Duty Manager/Supervisor, preferable within the Leisure or hotel industry. •A passion for sports and leisure •Competent swimmer •You will be required to obtain an enhanced DBS certificate as part of our vetting process •Flexible with working shifts
May 05, 2026
Full time
Leisure Centre Duty Manager - Swimming Permanent £28,000 + Excellent Benefits Moreton-in Marsh, Gloucestershire Shift Pattern - Bi Weekly - Week 1: Monday - Friday from 5.45am - 1.45pm. Week 2: 4 week-days from 1.30pm - 9.30pm and one weekend day from 7.30am - 1.30pm. We are looking for a Leisure Centre Duty Manager to join our experienced and friendly team at the College Leisure Centre. You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients. Main Tasks & Responsibilities Leisure Centre Duty Manager - Swimming •Assisting the Manager to ensure the Leisure Centre is operational at all times. •Delivering strong customer service, both face to face and over the telephone •Lifeguarding duties •Providing guidance and support to the lifeguarding team •Delivering swimming lessons, as and when required •Supporting with membership and administration duties Essential Skills & Experience Leisure Centre Duty Manager - Swimming •Be in possession of (or happy to work towards gaining) a RLSS NPLQ qualification •Previous experience as a Duty Manager/Supervisor, preferable within the Leisure or hotel industry. •A passion for sports and leisure •Competent swimmer •You will be required to obtain an enhanced DBS certificate as part of our vetting process •Flexible with working shifts
Leisure Centre Duty Manager Swimming Permanent £28,000 + Excellent Benefits Moreton-in-the-Marsh, Gloucestershire Shift Pattern - Bi Weekly - Week 1: Monday - Friday from 5.45am - 1.45pm. Week 2: 4 week-days from 1.30pm - 9.30pm and one weekend day from 7.30am - 1.30pm. We are looking for a Leisure Centre Duty Manager to join our experienced and friendly team at the College Leisure Centre. You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients. Main Tasks & Responsibilities Leisure Centre Duty Manager Swimming • Assisting the Manager to ensure the Leisure Centre is operational at all times. • Delivering strong customer service, both face to face and over the telephone • Lifeguarding duties • Providing guidance and support to the lifeguarding team • Delivering swimming lessons, as and when required • Supporting with membership and administration duties Essential Skills & Experience Leisure Centre Duty Manager Swimming • Be in possession of (or happy to work towards gaining) a RLSS NPLQ qualification • Previous experience as a Duty Manager/Supervisor, preferable within the Leisure or hotel industry. • A passion for sports and leisure • Competent swimmer • You will be required to obtain an enhanced DBS certificate as part of our vetting process • Flexible with working shifts
May 01, 2026
Full time
Leisure Centre Duty Manager Swimming Permanent £28,000 + Excellent Benefits Moreton-in-the-Marsh, Gloucestershire Shift Pattern - Bi Weekly - Week 1: Monday - Friday from 5.45am - 1.45pm. Week 2: 4 week-days from 1.30pm - 9.30pm and one weekend day from 7.30am - 1.30pm. We are looking for a Leisure Centre Duty Manager to join our experienced and friendly team at the College Leisure Centre. You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients. Main Tasks & Responsibilities Leisure Centre Duty Manager Swimming • Assisting the Manager to ensure the Leisure Centre is operational at all times. • Delivering strong customer service, both face to face and over the telephone • Lifeguarding duties • Providing guidance and support to the lifeguarding team • Delivering swimming lessons, as and when required • Supporting with membership and administration duties Essential Skills & Experience Leisure Centre Duty Manager Swimming • Be in possession of (or happy to work towards gaining) a RLSS NPLQ qualification • Previous experience as a Duty Manager/Supervisor, preferable within the Leisure or hotel industry. • A passion for sports and leisure • Competent swimmer • You will be required to obtain an enhanced DBS certificate as part of our vetting process • Flexible with working shifts
Casual Lifeguard Location: Cambridge Salary : £16.04 per hour Vacancy Type: Zero hours contract The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. A Perse education is three-dimensional with all teaching staff contributing to the school s academic, pastoral and extra-curricular programmes. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Role The Casual Lifeguard will work as part of a team in supervising, controlling and ensuring the safety and comfort of customers at all times in the Sports Centre, but in particular focus with the swimming pool environment and to provide the highest standards of customer service to all users of the Sports Centre. Key Responsibilities General Duties Carry out lifeguard duties to ensure the safety, welfare, supervision and controlling of all bathers or users of the swimming pool. Maintain a high standard of hygiene and cleanliness throughout the Sports Centre in accordance with cleaning schedules and standards. Must hold and maintain the National Pool Lifeguard Qualification (NPLQ) and attend regular onsite training and any other mandatory training or meeting as required. Ensure the correct behaviour and use of the pool by all users, in accordance with the pool s rules and safety regulations. Ensure the Normal Operating Procedures (NOP) are followed and comply with and implement the Emergency Action Plan (EAP). Adhere to the Perse Sports Centre s policies and procedures. Ensure customers experience a high level of professional standards, contributing to the promotion of a positive image of the Sports Centre and The Perse School. Assist in facility and activity changeovers and be familiar with appropriate equipment and procedures, and ensure the safe handling, transport and maintenance of centre equipment. Carry out any other general duties as specified by the Duty Manager, to ensure the smooth and functional operation of services offered at all times Person Specification Qualifications and Experience Essential Current and valid National Pool Lifeguard Qualification Must be a strong swimmer Desirable Pool Plant Operators Licence First Aid at Work certificate Lifeguard trainer / assessor qualification Swimming teacher qualification Experience working in a leisure environment Experience of working within a customer service environment Skills and Attributes Essential Positive team player Ability to lead Polite and helpful attitude Excellent customer service skills Strong communicator with good interpersonal skills Maintain high levels of concentration An open, honest and confident personality Ability to work unsupervised and use own initiative Ability to react calmly and effectively in unexpected or emergency situations Adaptable and flexible with hours / days worked Please note, you must be over 18 to apply for this position . To Apply If you feel you are a suitable candidate and would like to work for The Perse School, please click apply to be redirected to our website to complete your application. The closing date for applications is 1st June at midday. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
Apr 30, 2026
Contractor
Casual Lifeguard Location: Cambridge Salary : £16.04 per hour Vacancy Type: Zero hours contract The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. A Perse education is three-dimensional with all teaching staff contributing to the school s academic, pastoral and extra-curricular programmes. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. The Role The Casual Lifeguard will work as part of a team in supervising, controlling and ensuring the safety and comfort of customers at all times in the Sports Centre, but in particular focus with the swimming pool environment and to provide the highest standards of customer service to all users of the Sports Centre. Key Responsibilities General Duties Carry out lifeguard duties to ensure the safety, welfare, supervision and controlling of all bathers or users of the swimming pool. Maintain a high standard of hygiene and cleanliness throughout the Sports Centre in accordance with cleaning schedules and standards. Must hold and maintain the National Pool Lifeguard Qualification (NPLQ) and attend regular onsite training and any other mandatory training or meeting as required. Ensure the correct behaviour and use of the pool by all users, in accordance with the pool s rules and safety regulations. Ensure the Normal Operating Procedures (NOP) are followed and comply with and implement the Emergency Action Plan (EAP). Adhere to the Perse Sports Centre s policies and procedures. Ensure customers experience a high level of professional standards, contributing to the promotion of a positive image of the Sports Centre and The Perse School. Assist in facility and activity changeovers and be familiar with appropriate equipment and procedures, and ensure the safe handling, transport and maintenance of centre equipment. Carry out any other general duties as specified by the Duty Manager, to ensure the smooth and functional operation of services offered at all times Person Specification Qualifications and Experience Essential Current and valid National Pool Lifeguard Qualification Must be a strong swimmer Desirable Pool Plant Operators Licence First Aid at Work certificate Lifeguard trainer / assessor qualification Swimming teacher qualification Experience working in a leisure environment Experience of working within a customer service environment Skills and Attributes Essential Positive team player Ability to lead Polite and helpful attitude Excellent customer service skills Strong communicator with good interpersonal skills Maintain high levels of concentration An open, honest and confident personality Ability to work unsupervised and use own initiative Ability to react calmly and effectively in unexpected or emergency situations Adaptable and flexible with hours / days worked Please note, you must be over 18 to apply for this position . To Apply If you feel you are a suitable candidate and would like to work for The Perse School, please click apply to be redirected to our website to complete your application. The closing date for applications is 1st June at midday. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Apr 30, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
Apr 30, 2026
Full time
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager at their leading site, based in Berkhamsted. The successful candidate will be responsible for supporting the day to day operations of the centre, overseeing health and safety, driving customer service excellence and supporting the team We need a Duty Manager who will: - Ideally have experience working in aquatics, especially, swimming lessons at a supervisory or management level - Be able to lead and motivate a diverse team fully embracing our company values - Be focused on high customer service standards - Have excellent verbal, written and IT communication skills - Create an environment where colleagues can achieve their full potential - Have to manage cost control and drive income in all areas of the business - Demonstrate exceptional time management and deadline compliance Please note the successful candidate will need to achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified. This position will involve day, evening and weekend work, including public holidays and will also require a DBS check prior to starting
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Oct 04, 2025
Full time
HR Manager - Manchester Human Resources Manager - The Medlock at Etihad Campus, Manchester We're looking for a Human Resources Manager who will play a key role in shaping the team, the culture and environment from the ground up in a fantastic hotel opening at the heart of Manchester's Etihad Campus , home to Manchester City Football Club . This brand-new 401- key hotel is set to be a game-changer in hospitality, seamlessly integrating with one of the most prestigious entertainment and sporting destinations globally. The next evolution of the Etihad Campus will see it become a thriving sports and entertainment district, featuring state-of-the-art training facilities, a world class 60,000 seater stadium, and vibrant leisure spaces including the Co-op Live arena. It will become a world-class hub for elite sport, music, and entertainment , attracting visitors from around the world. The new hotel will be at the centre of this dynamic environment, providing an exceptional place for guests, teams, and fans to stay and experience everything the campus has to offer. This is your opportunity to make your mark, supporting an opening team to deliver world-class hospitality while building a culture that feels uniquely Medlock. It is essential that there are seamless links with the hotel with the wider Etihad Campus and ensuring a cohesive guest journey that integrates the dynamic sports, entertainment, and hospitality experience. This starts and ends with the people. What's in it for you? Lead HR for a high-profile new opening at one of Manchester's most exciting developments. Be part of a leadership team focused on building a great culture from day one. Work with MCFC, Valor Hospitality and Radisson Hotel Group, benefiting from support while retaining local ownership and autonomy. What you'll be doing: Partner with the General Manager and heads of department to recruit, onboard, and develop a high-performing team. Champion employee engagement, wellbeing initiatives, and recognition programmes. Develop a culture of open communication, inclusivity, trust, and team engagement throughout the hotel and across the Campus. Provide guidance on HR policies, processes, and employment law, ensuring compliance and consistency across the hotel. Support team members and leaders with learning and development opportunities, from induction through to management progression. Manage employee relations, supporting or leading on disciplinary, grievance, and performance matters. Be the HR systems champion, ensuring accurate records and smooth HR operations across payroll, learning, and compliance platforms. About you: Experienced HR professional, ideally within hospitality or service-led industries. Confident in your knowledge and application of employment law, employee relations, and HR best practices. CIPD Lvl 5 qualified (or working towards) A people-focused, approachable leader who is as comfortable advising on policy as you are celebrating team successes. Organised, adaptable, and ready to thrive in the pace and excitement of an opening hotel environment. Experience of working within a Hospitality or Hotel business in a similar position You will report directly to the General Manager , with support from Valor Hospitality's UK and MCFC wider HR teams and systems, ensuring you have the tools to succeed while shaping your own local HR approach. In addition to competitive rates of pay, we also offer: Exclusive discounts for you, your friends and family Valor team member rates at our UK hotels, with rooms from just 30 B&B. Discounted stays for friends and family. 50% discount when dining in our restaurants and bars. Free meals while on duty, keeping you well-fuelled. Access to high-street discounts on a range of shops, experiences and more. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme. Generous refer-a-friend bonuses, starting at 250. Caring for your health and wellbeing, both in and outside of work A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual campaign. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing. Healthcare Cash Plan options, from just 5 per month. Fancy joining our team? Ready to be part of history? Apply now and take your hospitality career to the next level! Valor Hospitality promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. Due to our safeguarding promise, all UK based roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.
Activity Manager - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Operations Manager SALARY: Up to £1800 PCM gross + Shared accommodation + flights, meals + great overall package. JOB DETAILS: This is one of the most senior overseas positions on our team. It is a full-on, full-season role from early April to mid-November, and you will need to meet with all the details below to be considered. You must be friendly, approachable, enthusiastic, and mature with solid leadership skills. The ideal candidate for this role will bring considerable managerial experience within the active sports environment. You will lead your active resort team to deliver Neilson's extensive resort activity programme to an exceptional standard and ensure all Neilson guests have an unforgettable holiday experience. This will require the perfect combination of solid interpersonal skills and a friendly, approachable, outgoing personality. You will utilise your resort team and the facilities to create a fantastic holiday experience. This will be at the centre of everything you do. You'll ensure your team is a visible presence around the resort. Efficient, reliable, assertive, and conscientious, the team will keep an open line of communication with our guests to maintain excellent rapport. This is a challenging role, so anyone stepping into this role must be highly charismatic. If you are looking for a rewarding career and you are someone who thrives under pressure, this could be the role for you. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES Create and implement a comprehensive, multifaceted working activity programme. Ensure that your team consistently delivers on our promises. Continuously challenge and drive your team to achieve/exceed all set quality targets for service and instruction. Continually monitor the services provided by suppliers and take actions to ensure the continued improvement of service initiatives. Set, monitor, and control the active operational budget and financial accounting for the resort. Train, motivate and appraise the active team to ensure the highest levels of instruction. Coordinate and deliver training for the development of your active team. Assist in the management, development, and motivation of all resort staff. Provide continued one to one and group training sessions throughout the season. Set and monitor objectives, carry out appraisals and provide regular feedback for all direct reports. Deal with any grievance/disciplinary issues appropriately and according to Neilson procedures. Coordinate all staff accommodation - liaise with housekeeping for linen, maintenance for repairs and with local owners throughout the season. Accurately conduct Health and Safety, Quality Audits and operational paperwork as requested. Formulate action plans to resolve and prevent any problems. Set up and monitor Key Performance Indicators. Overall responsibility for the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the ordering and tracking of all operational equipment. Develop positive working relationships across all departments, resorts and in the UK office. Maintain excellent customer service and ensure the highest health and safety standards are followed. Create an environment that is always safe for both staff and guests. Oversee the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the appearance of the Neilson Active sites ensuring they always meet guest expectations. Liaise regularly with your General Manager. Organise your teamwork rotas around qualifications and session ratios. Lead your team by example to ensure a smooth daily set-up and pack-down. Ensure that your team is proactively assisting guests to use Neilson equipment. Work in line with your centre-specific operating procedure manual based on the standard operating procedure for your beach and RYA standards. Update and adapt your centre-specific operating procedure manual as required. Ensure you stay up to date with local legislation and that the operation always aligns with these laws. Monitor all aspects of the operation for any risk and update your report daily if required. Coordinate with all departments and support with hosting social events and deliver briefings. Be prepared to move between resorts if required by the operational needs of the business. Willing to help out and cover in other departments as required by the business. Airport transfers: As the first point of guest contact, you will ensure that your team are confident to consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. To coordinate the set-up of active departments and hotel at the start of the season and the pack down of the resort at the end of the season. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED Management and customer service experience. Budgeting and money handling experience. Previous responsibility for health and safety standards. Extensive understanding of the RYA, the BWSW syllabus and the Neilson programme. Royal Yachting Association (RYA) - Windsurfing or Dinghy Instructor qualification - (Including a Power Boat Level 2 certificate) - Highly beneficial. One or more of the following qualifications - Senior Dinghy/Windsurf instructor - Intermediate Planing Windsurf instructor - Advanced windsurf instructor - Foiling dinghy/windsurf instructor - Highly beneficial. MIAS Bike Leader Level 2 - Highly beneficial. LTA or RPT Level 1 or above - Highly beneficial. BWSW Level 2 Coach & SBD2 - Highly beneficial. Level 2 Fitness Instructor & any additional disciplines - Highly beneficial. A solid understanding and knowledge covering the use of resort equipment and the associated safety procedures. Excellent communication and interpersonal skills. To be fun, engaging, safety conscious and informative. The ability to work well under pressure in a fast-paced environment. A dynamic and flexible approach to adapting weather conditions. Strong organisational and time management skills. Flexible to work all the required hours to get the job done well. To be skilled in safety procedures and on-water rescue practice. In-depth understanding of current developments associated with activities provided by Neilson. Knowledge and understanding of child protection. Computer literate with a working knowledge of Microsoft Office. Ability to understand the pros & cons of each activity from a working staff perspective to pre-empt any potential issues/hazards. The ability to confidently hold a conversation and instruct in English. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time . click apply for full job details
Oct 01, 2025
Full time
Activity Manager - Summer 2026 - Various Mediterranean Resorts LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean DATES: Summer seasonal, April until November REPORTS TO: Operations Manager SALARY: Up to £1800 PCM gross + Shared accommodation + flights, meals + great overall package. JOB DETAILS: This is one of the most senior overseas positions on our team. It is a full-on, full-season role from early April to mid-November, and you will need to meet with all the details below to be considered. You must be friendly, approachable, enthusiastic, and mature with solid leadership skills. The ideal candidate for this role will bring considerable managerial experience within the active sports environment. You will lead your active resort team to deliver Neilson's extensive resort activity programme to an exceptional standard and ensure all Neilson guests have an unforgettable holiday experience. This will require the perfect combination of solid interpersonal skills and a friendly, approachable, outgoing personality. You will utilise your resort team and the facilities to create a fantastic holiday experience. This will be at the centre of everything you do. You'll ensure your team is a visible presence around the resort. Efficient, reliable, assertive, and conscientious, the team will keep an open line of communication with our guests to maintain excellent rapport. This is a challenging role, so anyone stepping into this role must be highly charismatic. If you are looking for a rewarding career and you are someone who thrives under pressure, this could be the role for you. Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play. We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked. JOB CRITERIA & RESPONSIBILITIES Create and implement a comprehensive, multifaceted working activity programme. Ensure that your team consistently delivers on our promises. Continuously challenge and drive your team to achieve/exceed all set quality targets for service and instruction. Continually monitor the services provided by suppliers and take actions to ensure the continued improvement of service initiatives. Set, monitor, and control the active operational budget and financial accounting for the resort. Train, motivate and appraise the active team to ensure the highest levels of instruction. Coordinate and deliver training for the development of your active team. Assist in the management, development, and motivation of all resort staff. Provide continued one to one and group training sessions throughout the season. Set and monitor objectives, carry out appraisals and provide regular feedback for all direct reports. Deal with any grievance/disciplinary issues appropriately and according to Neilson procedures. Coordinate all staff accommodation - liaise with housekeeping for linen, maintenance for repairs and with local owners throughout the season. Accurately conduct Health and Safety, Quality Audits and operational paperwork as requested. Formulate action plans to resolve and prevent any problems. Set up and monitor Key Performance Indicators. Overall responsibility for the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the ordering and tracking of all operational equipment. Develop positive working relationships across all departments, resorts and in the UK office. Maintain excellent customer service and ensure the highest health and safety standards are followed. Create an environment that is always safe for both staff and guests. Oversee the maintenance, repair, and security of all Neilson equipment. Overall responsibility for the appearance of the Neilson Active sites ensuring they always meet guest expectations. Liaise regularly with your General Manager. Organise your teamwork rotas around qualifications and session ratios. Lead your team by example to ensure a smooth daily set-up and pack-down. Ensure that your team is proactively assisting guests to use Neilson equipment. Work in line with your centre-specific operating procedure manual based on the standard operating procedure for your beach and RYA standards. Update and adapt your centre-specific operating procedure manual as required. Ensure you stay up to date with local legislation and that the operation always aligns with these laws. Monitor all aspects of the operation for any risk and update your report daily if required. Coordinate with all departments and support with hosting social events and deliver briefings. Be prepared to move between resorts if required by the operational needs of the business. Willing to help out and cover in other departments as required by the business. Airport transfers: As the first point of guest contact, you will ensure that your team are confident to consistently deliver excellent, personable, informative, and efficient airport transfers to and from the resort. To coordinate the set-up of active departments and hotel at the start of the season and the pack down of the resort at the end of the season. FIRST AID REQUIREMENTS A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course. We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job. You can search for First Aid at work courses below: Red Cross St Johns Ambulance QUALIFICATIONS AND EXPERIENCE REQUIRED Management and customer service experience. Budgeting and money handling experience. Previous responsibility for health and safety standards. Extensive understanding of the RYA, the BWSW syllabus and the Neilson programme. Royal Yachting Association (RYA) - Windsurfing or Dinghy Instructor qualification - (Including a Power Boat Level 2 certificate) - Highly beneficial. One or more of the following qualifications - Senior Dinghy/Windsurf instructor - Intermediate Planing Windsurf instructor - Advanced windsurf instructor - Foiling dinghy/windsurf instructor - Highly beneficial. MIAS Bike Leader Level 2 - Highly beneficial. LTA or RPT Level 1 or above - Highly beneficial. BWSW Level 2 Coach & SBD2 - Highly beneficial. Level 2 Fitness Instructor & any additional disciplines - Highly beneficial. A solid understanding and knowledge covering the use of resort equipment and the associated safety procedures. Excellent communication and interpersonal skills. To be fun, engaging, safety conscious and informative. The ability to work well under pressure in a fast-paced environment. A dynamic and flexible approach to adapting weather conditions. Strong organisational and time management skills. Flexible to work all the required hours to get the job done well. To be skilled in safety procedures and on-water rescue practice. In-depth understanding of current developments associated with activities provided by Neilson. Knowledge and understanding of child protection. Computer literate with a working knowledge of Microsoft Office. Ability to understand the pros & cons of each activity from a working staff perspective to pre-empt any potential issues/hazards. The ability to confidently hold a conversation and instruct in English. WORKING FOR NEILSON There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you'll develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you'll be telling for years. The package includes: Staff accommodation provided on a shared basis - No bills to stress about Breakfast, lunch, and dinner while on duty Travel to and from the resort, within Europe (subject to our staff travel policy) Visa & permits if applicable (UK Passport holders) Full training, including E-learning packages Opportunities for progression via our jump up/Jump higher programmes Uniform specific to your job role One day off per week + accrued holidays Mate's rates & family holiday discounts Emergency medical & dental insurance Opportunities to obtain additional qualifications via the Neilson Academy Feel free to use the resort equipment in your spare time . click apply for full job details
