A leading fashion retailer in Greater London seeks an experienced Store Manager to oversee operations at Calvin Klein St Pancras. You will manage store performance metrics, improve business performance, and ensure a high-quality customer experience. The ideal candidate has over 6 years in retail and at least 2 years in management. This role emphasizes leadership, collaboration, and driving sales. The position is on-site, aiming to deliver exceptional service and results.
May 07, 2026
Full time
A leading fashion retailer in Greater London seeks an experienced Store Manager to oversee operations at Calvin Klein St Pancras. You will manage store performance metrics, improve business performance, and ensure a high-quality customer experience. The ideal candidate has over 6 years in retail and at least 2 years in management. This role emphasizes leadership, collaboration, and driving sales. The position is on-site, aiming to deliver exceptional service and results.
We are a luxury multi brand boutique, based in Harrogate, specialising in curated designer womenswear, offering an elevated and personalised shopping experience. Our store showcases an exclusive edit of international and emerging designers, catering to a discerning clientele who value style, quality, and exceptional service. About the role We are seeking a passionate and experienced Assistant Store Manager to support the Store Manager with the day to day operations of our boutique. This is a hands on leadership role ideal for someone with a strong background in luxury retail, a keen eye for fashion, and a commitment to delivering exceptional customer service. What you'll do Support the Store Manager in all aspects of store operations, including sales performance, team management, and visual merchandising Lead by example to ensure high levels of customer satisfaction through exceptional service Build and maintain strong, long lasting client relationships Assist in managing, motivating, and developing the sales team Maintain outstanding store condition and visual merchandising standards Ensure the store is fully stocked and efficiently managed Oversee and support point of sale processes Actively participate in receiving and managing new shipments Keep up to date with product knowledge, trends, and brand information Ensure all company policies and procedures are followed Who you are Friendly, confident, and engaging personality with strong leadership qualities Excellent communication and interpersonal skills Proven experience in retail, ideally within luxury or designer fashion Strong understanding of sales principles and customer service practices Highly customer focused with a passion for delivering an exceptional experience A proactive team player with the ability to inspire others Passionate about fashion and current trends A fun, positive, and supportive team environment Uniform entitlement Equal opportunities We do not tolerate discrimination or harassment in any part of Morgan Clare's operations. We are fully committed to promoting equal opportunities in employment and creating an inclusive workplace for all.
May 05, 2026
Full time
We are a luxury multi brand boutique, based in Harrogate, specialising in curated designer womenswear, offering an elevated and personalised shopping experience. Our store showcases an exclusive edit of international and emerging designers, catering to a discerning clientele who value style, quality, and exceptional service. About the role We are seeking a passionate and experienced Assistant Store Manager to support the Store Manager with the day to day operations of our boutique. This is a hands on leadership role ideal for someone with a strong background in luxury retail, a keen eye for fashion, and a commitment to delivering exceptional customer service. What you'll do Support the Store Manager in all aspects of store operations, including sales performance, team management, and visual merchandising Lead by example to ensure high levels of customer satisfaction through exceptional service Build and maintain strong, long lasting client relationships Assist in managing, motivating, and developing the sales team Maintain outstanding store condition and visual merchandising standards Ensure the store is fully stocked and efficiently managed Oversee and support point of sale processes Actively participate in receiving and managing new shipments Keep up to date with product knowledge, trends, and brand information Ensure all company policies and procedures are followed Who you are Friendly, confident, and engaging personality with strong leadership qualities Excellent communication and interpersonal skills Proven experience in retail, ideally within luxury or designer fashion Strong understanding of sales principles and customer service practices Highly customer focused with a passion for delivering an exceptional experience A proactive team player with the ability to inspire others Passionate about fashion and current trends A fun, positive, and supportive team environment Uniform entitlement Equal opportunities We do not tolerate discrimination or harassment in any part of Morgan Clare's operations. We are fully committed to promoting equal opportunities in employment and creating an inclusive workplace for all.
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
May 05, 2026
Full time
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
JD Sports- 1514 Swindon, Unit D1 Orbital Shopping Park, SWINDON, Swindon, United Kingdom Job Description Posted Thursday 19 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of sports fashion, outdoors and gymwear across multiple markets worldwide. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE 100 publicly quoted company since 2019. We want to be the leading global omnichannel retailer in the sports and outdoor industry, and to be part of this successful company you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation that provides operational excellence while identifying new areas of growth. We're fast paced, fearless and unapologetically ambitious. We celebrate authenticity, thrive on collaboration and never stop pushing forward. If you're ready to bring your energy, ideas and personality to a team that values them, this is your moment. This is your moment. This is JD. Are you in? Role Overview As an Assistant Manager at JD Sports, you are a key force behind your store's success. You support from the front-motivating your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results. You help inspire your people to excel, uphold high standards and move the store toward ambitious sales targets and operational excellence. This role is all about confident leadership, strong commercial awareness and the ability to elevate your team so the store achieves outstanding success together. Key Responsibilities Support the Store Manager with daily store operations to help achieve sales targets and core KPIs. Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery and maintaining JD standards throughout the day. Assist with coaching and development, offering real time feedback and reinforcing expectations set by the Store Manager. Maintain JD's high presentation and operational standards, including availability, pricing accuracy, tidy displays and a safe environment. Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits and opening/closing routines-escalating issues appropriately. Skills & Experience Required Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership. Strong leadership skills with the ability to guide, develop and motivate staff while reinforcing store priorities. Confident interpreting KPI and sales data to support commercial decision making and shift focus. Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions. Proven success driving sales performance and contributing to KPI achievement in a retail environment. Desirable Attributes Passion for retail, sport, fashion and representing the JD brand. Professional, proactive leader with a solutions driven mindset. Resilient, adaptable and able to remain composed under pressure. Customer centric with a strong focus on delivering the premium JD experience. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate diversity and strive to ensure that all colleagues, regardless of background, identity or lived experience, can thrive and contribute meaningfully. As part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, spearheading digital innovation, staying attuned to our customers and pursuing operational excellence. We are always exploring new avenues for growth and welcome individuals who are passionate about making a positive impact every day. Benefits Incremental Holiday Allowance Staff discount on qualifying purchases across Group retail stores and online Exclusive colleague bike discount scheme Discounted gym membership Personal development opportunities to learn and develop at work Access to apprenticeships and accredited qualifications About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni channel retailer in sports fashion, outdoors and gymwear. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. List on the London Stock Exchange since 1996 and a proud member of the FTSE 100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence and possibility. Our vision is to become the world's most trusted and dynamic omni channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people first, customer centric organisation and are motivated by continuous growth and operational excellence, we'd love to hear from you.
May 04, 2026
Full time
JD Sports- 1514 Swindon, Unit D1 Orbital Shopping Park, SWINDON, Swindon, United Kingdom Job Description Posted Thursday 19 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni channel retailer of sports fashion, outdoors and gymwear across multiple markets worldwide. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE 100 publicly quoted company since 2019. We want to be the leading global omnichannel retailer in the sports and outdoor industry, and to be part of this successful company you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation that provides operational excellence while identifying new areas of growth. We're fast paced, fearless and unapologetically ambitious. We celebrate authenticity, thrive on collaboration and never stop pushing forward. If you're ready to bring your energy, ideas and personality to a team that values them, this is your moment. This is your moment. This is JD. Are you in? Role Overview As an Assistant Manager at JD Sports, you are a key force behind your store's success. You support from the front-motivating your team, driving performance alongside the Store Manager, and ensuring every shift delivers strong results. You help inspire your people to excel, uphold high standards and move the store toward ambitious sales targets and operational excellence. This role is all about confident leadership, strong commercial awareness and the ability to elevate your team so the store achieves outstanding success together. Key Responsibilities Support the Store Manager with daily store operations to help achieve sales targets and core KPIs. Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery and maintaining JD standards throughout the day. Assist with coaching and development, offering real time feedback and reinforcing expectations set by the Store Manager. Maintain JD's high presentation and operational standards, including availability, pricing accuracy, tidy displays and a safe environment. Carry out core operational duties such as cash handling support, till checks, delivery processing, stock audits and opening/closing routines-escalating issues appropriately. Skills & Experience Required Previous experience in a retail management or supervisory role, such as Assistant Store Manager or Supervisor, demonstrating readiness to support leadership. Strong leadership skills with the ability to guide, develop and motivate staff while reinforcing store priorities. Confident interpreting KPI and sales data to support commercial decision making and shift focus. Excellent communication and interpersonal skills, supporting colleagues and ensuring professional customer interactions. Proven success driving sales performance and contributing to KPI achievement in a retail environment. Desirable Attributes Passion for retail, sport, fashion and representing the JD brand. Professional, proactive leader with a solutions driven mindset. Resilient, adaptable and able to remain composed under pressure. Customer centric with a strong focus on delivering the premium JD experience. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected and empowered. We celebrate diversity and strive to ensure that all colleagues, regardless of background, identity or lived experience, can thrive and contribute meaningfully. As part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, spearheading digital innovation, staying attuned to our customers and pursuing operational excellence. We are always exploring new avenues for growth and welcome individuals who are passionate about making a positive impact every day. Benefits Incremental Holiday Allowance Staff discount on qualifying purchases across Group retail stores and online Exclusive colleague bike discount scheme Discounted gym membership Personal development opportunities to learn and develop at work Access to apprenticeships and accredited qualifications About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni channel retailer in sports fashion, outdoors and gymwear. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. List on the London Stock Exchange since 1996 and a proud member of the FTSE 100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence and possibility. Our vision is to become the world's most trusted and dynamic omni channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people first, customer centric organisation and are motivated by continuous growth and operational excellence, we'd love to hear from you.
Store Manager Manchester Fashion £45-50,000 Ready to Lead the Charge? Become a Store Manager for a Leading Fashion Retail Brand Salary: £45-50,000 + Bonus Zachary Daniels Retail Recruitment is excited to partner with one of the UK's most renowned retail brands to find a passionate and driven Store Manager for a thriving location store who are known for an amazing customer experience. If you're ready to inspire a team, elevate customer experiences, and make an impact in retail, this is the opportunity for you! Why You'll Love This Role: Make a Real Impact: As a Store Manager, you're shaping the success of the store and leaving your mark on the business. Career Growth: This role offers you the potential to fast-track your career with plenty of opportunities for advancement. Be Part of Something Special: Join a brand with a strong customer-first culture and a forward-thinking, innovative approach. Key Responsibilities as our Store Manager: Champion Customer Service: Lead by example to inspire outstanding service and an unforgettable shopping experience. Drive Sales & Performance: Maximize sales and profitability while ensuring smooth day-to-day store operations. Lead & Develop a Team: Motivate, mentor, and coach your team to consistently exceed goals and standards. Set and Maintain Standards: Ensure the store operates at its best with a focus on brand compliance, stock management, and Health & Safety. Market Awareness: Stay ahead of retail trends and competitors to develop strategies that drive success. Achieve KPIs: Set and exceed key performance targets, ensuring your store's success is always top of mind. Are You the Store Manager We're Looking For? Proven Experience: At least 12 months in a managerial role (Store Manager, Assistant Manager, or Department Manager). Leadership Skills: Passionate about leading teams, delivering exceptional customer service, and achieving great results. Commercial Acumen: A strong understanding of driving sales and managing business operations. What's In It For You? Competitive Salary: Up to £50,000 with regular performance reviews. Bonus Structure: Because your hard work should be rewarded! Career Progression: A chance to lead a high-profile store and unlock future opportunities within the business. Dynamic Team: Join a collaborative and creative workplace where innovation is celebrated. Ready to Take the Lead? If you're passionate about retail, ready to lead a team, and eager to take your career to the next level, we want to hear from you! Apply today and join a brand that values innovation, team collaboration, and your potential! BH36005
May 02, 2026
Full time
Store Manager Manchester Fashion £45-50,000 Ready to Lead the Charge? Become a Store Manager for a Leading Fashion Retail Brand Salary: £45-50,000 + Bonus Zachary Daniels Retail Recruitment is excited to partner with one of the UK's most renowned retail brands to find a passionate and driven Store Manager for a thriving location store who are known for an amazing customer experience. If you're ready to inspire a team, elevate customer experiences, and make an impact in retail, this is the opportunity for you! Why You'll Love This Role: Make a Real Impact: As a Store Manager, you're shaping the success of the store and leaving your mark on the business. Career Growth: This role offers you the potential to fast-track your career with plenty of opportunities for advancement. Be Part of Something Special: Join a brand with a strong customer-first culture and a forward-thinking, innovative approach. Key Responsibilities as our Store Manager: Champion Customer Service: Lead by example to inspire outstanding service and an unforgettable shopping experience. Drive Sales & Performance: Maximize sales and profitability while ensuring smooth day-to-day store operations. Lead & Develop a Team: Motivate, mentor, and coach your team to consistently exceed goals and standards. Set and Maintain Standards: Ensure the store operates at its best with a focus on brand compliance, stock management, and Health & Safety. Market Awareness: Stay ahead of retail trends and competitors to develop strategies that drive success. Achieve KPIs: Set and exceed key performance targets, ensuring your store's success is always top of mind. Are You the Store Manager We're Looking For? Proven Experience: At least 12 months in a managerial role (Store Manager, Assistant Manager, or Department Manager). Leadership Skills: Passionate about leading teams, delivering exceptional customer service, and achieving great results. Commercial Acumen: A strong understanding of driving sales and managing business operations. What's In It For You? Competitive Salary: Up to £50,000 with regular performance reviews. Bonus Structure: Because your hard work should be rewarded! Career Progression: A chance to lead a high-profile store and unlock future opportunities within the business. Dynamic Team: Join a collaborative and creative workplace where innovation is celebrated. Ready to Take the Lead? If you're passionate about retail, ready to lead a team, and eager to take your career to the next level, we want to hear from you! Apply today and join a brand that values innovation, team collaboration, and your potential! BH36005
JD Sports- 0173 Reading, 52 -53 Broad Street, READING, Reading, United Kingdom Job Description Posted Monday 16 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. This is JD. Born in 1981. Built for Now. At JD, we don't just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry. We're fast paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward. If you're ready to bring your energy, ideas, and personality to a team that values them, this is your moment. At JD Sports, we don't just lead the game - we define it. As a Senior Floor Manager in one of our flagship stores, you'll be at the heart of our premium retail experience, setting the standard for performance, service, and brand excellence. You'll take ownership of floor operations, inspire and develop a high performing team, and ensure every customer interaction reflects the elevated JD benchmark. Working closely with senior leadership, you'll drive results, maximise commercial opportunities, and bring the energy and discipline needed to run one of our most influential stores. If you're ready to lead with confidence, empower others, and deliver outstanding retail execution in a fast paced, world class environment, this is your stage to make a significant impact. Role Overview As a Senior Floor Manager in a JD Sports flagship store, you drive operational excellence and commercial results. You lead from the front-motivating your team, owning floor performance, and delivering exceptional service every shift. You set the pace, coach your team to maintain high standards while keeping the floor running smoothly and aligned with the premium JD experience. Working closely with store leadership, you help push ambitious sales targets, elevate customer engagement, and maintain a best in class retail environment. This role demands confident, hands on leadership, strong commercial awareness, and the ability to lift team performance to the highest level. Key Responsibilities Lead the shop floor to deliver exceptional JD service standards, ensuring a premium customer experience at all times. Drive strong commercial performance through effective merchandising, stock management, and team motivation. Take ownership of the store's key performance indicators, ensuring consistent progress and strong overall results. Support smooth day to day operations, including opening and closing routines, cash processes, audit compliance, stock accuracy, and cost control. Recruit, train, coach, and develop colleagues, building a high performing, engaged, and customer focused team. Skills & Experience Required Supervisory or management experience within a fast paced, high volume retail or customer facing environment. Strong leadership skills with proven ability to develop and inspire teams. Excellent communication and customer resolution ability, confident in handling complex situations. Solid commercial awareness with understanding of store operations and performance drivers. Strong attention to detail and the ability to uphold premium standards in a flagship setting. Desirable Attributes Passionate about the JD brand, retail trends, and delivering a standout flagship experience. Experience in visual merchandising or premium product presentation. Energetic, confident leader who thrives in high pressure, high traffic environments. Proactive problem solver who takes initiative and drives continuous improvement. Builds strong working relationships, contributing to a positive and inclusive store culture. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Staff Discount on qualifying purchases across Group retail stores and online Exclusive Colleague Bike Discount scheme Discounted Gym membershipPersonal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility. Our vision is to become the world's most trusted and dynamic omni channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people first, and customer centric organisation and are motivated by continuous growth and operational excellence, we'd love to hear from you. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 0173 Reading, 52 -53 Broad Street, READING, Reading, United Kingdom
May 01, 2026
Full time
JD Sports- 0173 Reading, 52 -53 Broad Street, READING, Reading, United Kingdom Job Description Posted Monday 16 March 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. This is JD. Born in 1981. Built for Now. At JD, we don't just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry. We're fast paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward. If you're ready to bring your energy, ideas, and personality to a team that values them, this is your moment. At JD Sports, we don't just lead the game - we define it. As a Senior Floor Manager in one of our flagship stores, you'll be at the heart of our premium retail experience, setting the standard for performance, service, and brand excellence. You'll take ownership of floor operations, inspire and develop a high performing team, and ensure every customer interaction reflects the elevated JD benchmark. Working closely with senior leadership, you'll drive results, maximise commercial opportunities, and bring the energy and discipline needed to run one of our most influential stores. If you're ready to lead with confidence, empower others, and deliver outstanding retail execution in a fast paced, world class environment, this is your stage to make a significant impact. Role Overview As a Senior Floor Manager in a JD Sports flagship store, you drive operational excellence and commercial results. You lead from the front-motivating your team, owning floor performance, and delivering exceptional service every shift. You set the pace, coach your team to maintain high standards while keeping the floor running smoothly and aligned with the premium JD experience. Working closely with store leadership, you help push ambitious sales targets, elevate customer engagement, and maintain a best in class retail environment. This role demands confident, hands on leadership, strong commercial awareness, and the ability to lift team performance to the highest level. Key Responsibilities Lead the shop floor to deliver exceptional JD service standards, ensuring a premium customer experience at all times. Drive strong commercial performance through effective merchandising, stock management, and team motivation. Take ownership of the store's key performance indicators, ensuring consistent progress and strong overall results. Support smooth day to day operations, including opening and closing routines, cash processes, audit compliance, stock accuracy, and cost control. Recruit, train, coach, and develop colleagues, building a high performing, engaged, and customer focused team. Skills & Experience Required Supervisory or management experience within a fast paced, high volume retail or customer facing environment. Strong leadership skills with proven ability to develop and inspire teams. Excellent communication and customer resolution ability, confident in handling complex situations. Solid commercial awareness with understanding of store operations and performance drivers. Strong attention to detail and the ability to uphold premium standards in a flagship setting. Desirable Attributes Passionate about the JD brand, retail trends, and delivering a standout flagship experience. Experience in visual merchandising or premium product presentation. Energetic, confident leader who thrives in high pressure, high traffic environments. Proactive problem solver who takes initiative and drives continuous improvement. Builds strong working relationships, contributing to a positive and inclusive store culture. What We Offer We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully. As a part of our successful and continually evolving company, you'll be encouraged to embrace and uphold our strategic priorities: putting people first, at the forefront of digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth, and we welcome individuals who are passionate about making a positive impact every day. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Staff Discount on qualifying purchases across Group retail stores and online Exclusive Colleague Bike Discount scheme Discounted Gym membershipPersonal development opportunities to learn and develop at work Access to Apprenticeships and accredited qualifications About JD Group Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets. Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility. Our vision is to become the world's most trusted and dynamic omni channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people first, and customer centric organisation and are motivated by continuous growth and operational excellence, we'd love to hear from you. We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 0173 Reading, 52 -53 Broad Street, READING, Reading, United Kingdom
