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customer support executive 6 month ftc
Santander Consumer Finance
Fleet Operations Executive 12 month FTC
Santander Consumer Finance Milton Keynes, Buckinghamshire
SCUK Fleet Operations Executive (12 month FTC) Country: United Kingdom Santander Consumer Finance is one of the UK's Leading Motor Finance companies and we are currently looking for an organised Fleet Operations Executive to join our team in the Newport Pagnell & Milton Keynes office on a 12 month Fixed Term Contract. In this busy role you will be tasked with completing administrative tasks and services to ensure the efficient management of a business customer's vehicle fleet or an individual customers car. Typical daily tasks will include processing incoming post, fines and email enquiries, V5 management, parking permits, travel abroad documentation and invoice processing to ensure compliance with UK regulation, as well as maintaining accurate records and providing support to our customers, and internal teams/other areas of the business. You will also be responsible for the defleet process experience and will assist with the arrangement of the collection of the car and the end of contract billing. Please note: - This role is based full time on site - The successful candidate will be required to work in the Newport Pagnell office for the first 6 months, and after this time you will move to working in the Milton Keynes office Responsibilities: Monitoring departmental emails ascertaining that all are actioned and responded to in a timely and efficient manner keeping to KPI's Answering calls received and dealing with enquiries in a timely and efficient manner Ensuring that accurate records are maintained using a combination of fleet systems Carrying out a variety of fleet operational activities Producing reports and management information Managing customer enquiries Support the fleet being road legal (Parking and Fine Management, Recalls, Taxing, Cherished Plate transfers, Travel Documents) Competent filing and organization to keeping the department shipshape. Whilst ascertaining archiving rotation is being maintained to high calibre Handling of company parking and traffic fines, making amendments to processes as agreed by CRM and clients. Ensuring KPI's are on track Attending of court to sign statutory declarations or supporting of justice summons Updating and maintaining client contacts for appropriate processes Preparation of invoices and paperwork Assisting with the drafting and implementation of effective policies and processes regarding fleet operations Sending and maintaining monthly reporting requirements adhering to KPI's Updating and maintain spreadsheets Assisting with the processing of payments Assisting our Third-Party supplier with the arrangement of the collection of the vehicle Preparing end of contract billing We're looking for people who have: Previous collections experience (preferred not essential) Customer services experience Strong negotiation skills, and tenacity when negotiating for a pre-determined outcome An understanding of the importance of discretion/professionalism when dealing with sensitive financial matters A confident telephone manner Attention to detail as well as sound numeracy skills Ability to work under pressure Confidence in decision making Computer Literacy/MS office skills (including Outlook/Excel/Word etc) A persuasive, persistent and self-motivated attitude We have a range of benefits available which include: Competitive salary of £24,500 - £26,000 (dependent on skills & experience) 25 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this post are 09:00-17:00 across Monday to Friday The company induction is mandatory and will be held for one day in our Redhill, Surrey office (travel expenses will be covered Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
May 04, 2026
Full time
SCUK Fleet Operations Executive (12 month FTC) Country: United Kingdom Santander Consumer Finance is one of the UK's Leading Motor Finance companies and we are currently looking for an organised Fleet Operations Executive to join our team in the Newport Pagnell & Milton Keynes office on a 12 month Fixed Term Contract. In this busy role you will be tasked with completing administrative tasks and services to ensure the efficient management of a business customer's vehicle fleet or an individual customers car. Typical daily tasks will include processing incoming post, fines and email enquiries, V5 management, parking permits, travel abroad documentation and invoice processing to ensure compliance with UK regulation, as well as maintaining accurate records and providing support to our customers, and internal teams/other areas of the business. You will also be responsible for the defleet process experience and will assist with the arrangement of the collection of the car and the end of contract billing. Please note: - This role is based full time on site - The successful candidate will be required to work in the Newport Pagnell office for the first 6 months, and after this time you will move to working in the Milton Keynes office Responsibilities: Monitoring departmental emails ascertaining that all are actioned and responded to in a timely and efficient manner keeping to KPI's Answering calls received and dealing with enquiries in a timely and efficient manner Ensuring that accurate records are maintained using a combination of fleet systems Carrying out a variety of fleet operational activities Producing reports and management information Managing customer enquiries Support the fleet being road legal (Parking and Fine Management, Recalls, Taxing, Cherished Plate transfers, Travel Documents) Competent filing and organization to keeping the department shipshape. Whilst ascertaining archiving rotation is being maintained to high calibre Handling of company parking and traffic fines, making amendments to processes as agreed by CRM and clients. Ensuring KPI's are on track Attending of court to sign statutory declarations or supporting of justice summons Updating and maintaining client contacts for appropriate processes Preparation of invoices and paperwork Assisting with the drafting and implementation of effective policies and processes regarding fleet operations Sending and maintaining monthly reporting requirements adhering to KPI's Updating and maintain spreadsheets Assisting with the processing of payments Assisting our Third-Party supplier with the arrangement of the collection of the vehicle Preparing end of contract billing We're looking for people who have: Previous collections experience (preferred not essential) Customer services experience Strong negotiation skills, and tenacity when negotiating for a pre-determined outcome An understanding of the importance of discretion/professionalism when dealing with sensitive financial matters A confident telephone manner Attention to detail as well as sound numeracy skills Ability to work under pressure Confidence in decision making Computer Literacy/MS office skills (including Outlook/Excel/Word etc) A persuasive, persistent and self-motivated attitude We have a range of benefits available which include: Competitive salary of £24,500 - £26,000 (dependent on skills & experience) 25 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance £500 flexible benefit allowance Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Other things you need to know: The hours for this post are 09:00-17:00 across Monday to Friday The company induction is mandatory and will be held for one day in our Redhill, Surrey office (travel expenses will be covered Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair. At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
Reed
Senior Finance Business Partner
Reed Milton Keynes, Buckinghamshire
Reed Finance is delighted to be partnering with a highly respected financial services organisation to recruit an experienced UK Finance Business Partner on a fixed-term basis. Reporting directly to the CEO, this is a senior, highly influential role responsible for leading UK finance activities and acting as the key financial interface between the UK Executive team, UK Boards and an international Group Finance function. You will provide strategic financial insight, maintain strong financial governance, and play a pivotal role in shaping commercial and operational decision-making across the business. This role combines senior business partnering, customer finance oversight, financial planning and reporting, and leadership of a specialist finance function within a highly regulated environment. Duties Include: Act as the primary UK finance lead and key liaison with Group Finance, ensuring transparency, consistency and alignment across all reporting. Lead the preparation, approval and ongoing monitoring of annual budgets, forecasts and long-term financial plans. Produce high-quality management information, board packs and financial commentary for Executive and Board stakeholders. Provide assurance around cashflow, liquidity planning and working capital management across the UK business. Oversee UK business finance operations, including banking arrangements, controls and revenue collection processes. Maintain strong financial governance over customer and client money, ensuring daily reconciliations and prompt resolution of variances. Ensure strict adherence to regulatory and client money requirements, maintaining robust, auditable financial controls. Oversee pension-related financial activities, including payroll-related finance processes, customer payments and contributions. Work closely with Operations, Compliance and Service teams to ensure customer-centric, compliant financial processes. Requirements: Qualified accountant (ACA, ACCA, CIMA) Extensive senior-level finance experience within financial services or a similarly regulated environment (CASS/FCA knowledge highly desirable). Strong understanding of regulatory frameworks, client money controls and financial governance. Proven experience of financial leadership, business partnering and strategic decision support. Strong commercial acumen with the ability to influence and challenge at Executive level The Business: Based in the Milton Keynes area, the organisation is a well-established and growing participant within the financial services sector. Known for its strong values, customer-focused approach and collaborative culture, the business offers a modern, flexible working environment and the opportunity to operate at Executive level within a complex and highly responsible finance function. Salary & Benefits: A salary in the region of £80,000-£100,000 per annum is on offer, alongside hybrid working (minimum three days per week in the office) and a comprehensive benefits package. This role is offered on a 6-12 month fixed-term contract , making it ideal for candidates seeking a senior interim or FTC opportunity. I'm keen to speak with senior finance leaders who thrive in business-facing roles, enjoy operating at Board level, and are passionate about strong governance and commercial impact. If the above sounds like your next career move, please send your up-to-date CV or contact Nathan at the Reed Milton Keynes office for more information.
Apr 30, 2026
Full time
Reed Finance is delighted to be partnering with a highly respected financial services organisation to recruit an experienced UK Finance Business Partner on a fixed-term basis. Reporting directly to the CEO, this is a senior, highly influential role responsible for leading UK finance activities and acting as the key financial interface between the UK Executive team, UK Boards and an international Group Finance function. You will provide strategic financial insight, maintain strong financial governance, and play a pivotal role in shaping commercial and operational decision-making across the business. This role combines senior business partnering, customer finance oversight, financial planning and reporting, and leadership of a specialist finance function within a highly regulated environment. Duties Include: Act as the primary UK finance lead and key liaison with Group Finance, ensuring transparency, consistency and alignment across all reporting. Lead the preparation, approval and ongoing monitoring of annual budgets, forecasts and long-term financial plans. Produce high-quality management information, board packs and financial commentary for Executive and Board stakeholders. Provide assurance around cashflow, liquidity planning and working capital management across the UK business. Oversee UK business finance operations, including banking arrangements, controls and revenue collection processes. Maintain strong financial governance over customer and client money, ensuring daily reconciliations and prompt resolution of variances. Ensure strict adherence to regulatory and client money requirements, maintaining robust, auditable financial controls. Oversee pension-related financial activities, including payroll-related finance processes, customer payments and contributions. Work closely with Operations, Compliance and Service teams to ensure customer-centric, compliant financial processes. Requirements: Qualified accountant (ACA, ACCA, CIMA) Extensive senior-level finance experience within financial services or a similarly regulated environment (CASS/FCA knowledge highly desirable). Strong understanding of regulatory frameworks, client money controls and financial governance. Proven experience of financial leadership, business partnering and strategic decision support. Strong commercial acumen with the ability to influence and challenge at Executive level The Business: Based in the Milton Keynes area, the organisation is a well-established and growing participant within the financial services sector. Known for its strong values, customer-focused approach and collaborative culture, the business offers a modern, flexible working environment and the opportunity to operate at Executive level within a complex and highly responsible finance function. Salary & Benefits: A salary in the region of £80,000-£100,000 per annum is on offer, alongside hybrid working (minimum three days per week in the office) and a comprehensive benefits package. This role is offered on a 6-12 month fixed-term contract , making it ideal for candidates seeking a senior interim or FTC opportunity. I'm keen to speak with senior finance leaders who thrive in business-facing roles, enjoy operating at Board level, and are passionate about strong governance and commercial impact. If the above sounds like your next career move, please send your up-to-date CV or contact Nathan at the Reed Milton Keynes office for more information.

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