Are you an experienced legal industry professional passionate about AI adoption and legal transformation? Do you have the credentials to gain immediate respect as a strategic advisor within the Magic Circle or top-tier law firms, beyond that of a vendor? If so, this role could be a significant next step in your career. Our client is a fast-growing, global legal technology business at the forefront of legal AI and digital transformation in the legal sector. Their platform is trusted by some of the world s most prestigious law firms and corporate legal departments, and they are now building a specialist team of legal innovation professionals to drive deep, lasting AI adoption and customer success across their most strategic accounts. This is a rare opportunity to be in at the ground level of something genuinely new. You won t be managing a 50-account portfolio or chasing renewal metrics. You ll own a handful of key relationships, act as a trusted strategic advisor in legal innovation, knowledge management, and practice innovation, and help define what AI adoption looks like in a large law firm for a business where your insights will directly shape the product roadmap. Location: UK Fully Remote, but will need to get into London easily. Travel to client sites and global company events required Salary: Up to £157,000 base + bonus + equity AS DIRECTOR, LEGAL INNOVATION & AI ADOPTION, YOUR RESPONSIBILITIES WILL INCLUDE: Own a portfolio of strategic law firm and legal department accounts, acting as the primary point of relationship for their legal transformation journey and overall adoption of new AI technology, ensuring customer success and confidence. Develop and execute tailored AI adoption roadmaps for each client working with firm leadership, innovation counsel, legal operations leads, CIOs, and practice group heads to identify high-value use cases and build measurable implementation plans. Lead executive-level business reviews with management committees, Chief Innovation Officers, and senior partners communicating ROI, adoption progress, and strategic direction with confidence Devise practice group strategies and knowledge management approaches that move clients from initial implementation to broad, daily AI usage across the organisation. Focus on customer success and product adoption protecting net revenue retention and identifying meaningful upsell and cross-sell opportunities aligned to client needs. Proactively identify at-risk accounts and partner with Sales and Forward Deployed Engineering teams to develop remediation plans. Channel client feedback directly into the product roadmap by collaborating with Product and Engineering teams Represent the business at legal technology conferences, client advisory boards, and industry events contributing to thought leadership in legal AI, legal operations, and digital transformation. THE IDEAL DIRECTOR, LEGAL INNOVATION & AI ADOPTION WILL HAVE: 15+ years of senior professional experience within the legal sector, legal technology, legal operations, legal innovation, or management consulting focused on law firms Strong law firm fluency a genuine understanding of how firms are structured, how decisions are made, how technology is evaluated, and what drives attorney behaviour Prior practice as a lawyer (associate or counsel level) is a significant advantage though outstanding candidates from legal technology, legal solutions, or consulting backgrounds with deep relationships at law firms will also be considered. Demonstrable experience in change management, knowledge management, and practice innovation with a track record of implementing disruptive technology within a law firm or legal department environment A proven track record of building trusted advisory relationships with senior law firm stakeholders partners, COOs, CIOs, innovation counsel, and practice group leaders Familiarity with AI applications in legal practice and the broader LegalTech ecosystem; you don t need to be an engineer, but you need to be able to make lawyers unafraid of AI and confident in how to use it. Outstanding communication and presentation skills you can design and deliver compelling ROI narratives for senior audiences. Comfortable travelling up to 25% of the time to client sites and company events (including some US travel for annual conferences and kick-offs) WHY JOIN THIS BUSINESS AS THEIR DIRECTOR, LEGAL INNOVATION & AI ADOPTION? This is a pioneer role in legal innovation the first of its kind in the UK for this business. You will define what the legal innovation function looks like, build the playbook, and directly influence how the team grows. There is no ceiling here. You will have genuine access to the product roadmap. The team reports to the Chief Product Officer, meaning your client insight directly shapes where the platform goes. This level of influence is rare at a business of this scale. A handful of accounts, not fifty. This role is about depth, not volume. You will build real, trusted relationships with some of the most sophisticated legal organisations in the world not manage a revolving door of renewals. The culture is genuinely different. This is a business that values humility, collaboration, and doing the right thing for clients. Everyone who makes it here has that in common. If you ve come from the grind of Big Four or large law, you ll feel the difference immediately. Strong EMEA culture and support. You ll join a well-regarded international team with local UK peers, an engaged VP of International, and a manager based on the East Coast US making time zones manageable. The growth trajectory is open. Whether that means leading the legal innovation function, owning practice innovation and knowledge management strategy, shaping product market fit in legal AI and digital transformation, or developing into a broader leadership role as the team scales this is a business where you can build something. Armstrong Lloyd is a B2B Commercial Team recruitment services provider. We specialise in the B2B SaaS and legal technology space and have a variety of similar roles available. We offer a personal service that will give you the best possible outcome in the recruitment process.
May 07, 2026
Full time
Are you an experienced legal industry professional passionate about AI adoption and legal transformation? Do you have the credentials to gain immediate respect as a strategic advisor within the Magic Circle or top-tier law firms, beyond that of a vendor? If so, this role could be a significant next step in your career. Our client is a fast-growing, global legal technology business at the forefront of legal AI and digital transformation in the legal sector. Their platform is trusted by some of the world s most prestigious law firms and corporate legal departments, and they are now building a specialist team of legal innovation professionals to drive deep, lasting AI adoption and customer success across their most strategic accounts. This is a rare opportunity to be in at the ground level of something genuinely new. You won t be managing a 50-account portfolio or chasing renewal metrics. You ll own a handful of key relationships, act as a trusted strategic advisor in legal innovation, knowledge management, and practice innovation, and help define what AI adoption looks like in a large law firm for a business where your insights will directly shape the product roadmap. Location: UK Fully Remote, but will need to get into London easily. Travel to client sites and global company events required Salary: Up to £157,000 base + bonus + equity AS DIRECTOR, LEGAL INNOVATION & AI ADOPTION, YOUR RESPONSIBILITIES WILL INCLUDE: Own a portfolio of strategic law firm and legal department accounts, acting as the primary point of relationship for their legal transformation journey and overall adoption of new AI technology, ensuring customer success and confidence. Develop and execute tailored AI adoption roadmaps for each client working with firm leadership, innovation counsel, legal operations leads, CIOs, and practice group heads to identify high-value use cases and build measurable implementation plans. Lead executive-level business reviews with management committees, Chief Innovation Officers, and senior partners communicating ROI, adoption progress, and strategic direction with confidence Devise practice group strategies and knowledge management approaches that move clients from initial implementation to broad, daily AI usage across the organisation. Focus on customer success and product adoption protecting net revenue retention and identifying meaningful upsell and cross-sell opportunities aligned to client needs. Proactively identify at-risk accounts and partner with Sales and Forward Deployed Engineering teams to develop remediation plans. Channel client feedback directly into the product roadmap by collaborating with Product and Engineering teams Represent the business at legal technology conferences, client advisory boards, and industry events contributing to thought leadership in legal AI, legal operations, and digital transformation. THE IDEAL DIRECTOR, LEGAL INNOVATION & AI ADOPTION WILL HAVE: 15+ years of senior professional experience within the legal sector, legal technology, legal operations, legal innovation, or management consulting focused on law firms Strong law firm fluency a genuine understanding of how firms are structured, how decisions are made, how technology is evaluated, and what drives attorney behaviour Prior practice as a lawyer (associate or counsel level) is a significant advantage though outstanding candidates from legal technology, legal solutions, or consulting backgrounds with deep relationships at law firms will also be considered. Demonstrable experience in change management, knowledge management, and practice innovation with a track record of implementing disruptive technology within a law firm or legal department environment A proven track record of building trusted advisory relationships with senior law firm stakeholders partners, COOs, CIOs, innovation counsel, and practice group leaders Familiarity with AI applications in legal practice and the broader LegalTech ecosystem; you don t need to be an engineer, but you need to be able to make lawyers unafraid of AI and confident in how to use it. Outstanding communication and presentation skills you can design and deliver compelling ROI narratives for senior audiences. Comfortable travelling up to 25% of the time to client sites and company events (including some US travel for annual conferences and kick-offs) WHY JOIN THIS BUSINESS AS THEIR DIRECTOR, LEGAL INNOVATION & AI ADOPTION? This is a pioneer role in legal innovation the first of its kind in the UK for this business. You will define what the legal innovation function looks like, build the playbook, and directly influence how the team grows. There is no ceiling here. You will have genuine access to the product roadmap. The team reports to the Chief Product Officer, meaning your client insight directly shapes where the platform goes. This level of influence is rare at a business of this scale. A handful of accounts, not fifty. This role is about depth, not volume. You will build real, trusted relationships with some of the most sophisticated legal organisations in the world not manage a revolving door of renewals. The culture is genuinely different. This is a business that values humility, collaboration, and doing the right thing for clients. Everyone who makes it here has that in common. If you ve come from the grind of Big Four or large law, you ll feel the difference immediately. Strong EMEA culture and support. You ll join a well-regarded international team with local UK peers, an engaged VP of International, and a manager based on the East Coast US making time zones manageable. The growth trajectory is open. Whether that means leading the legal innovation function, owning practice innovation and knowledge management strategy, shaping product market fit in legal AI and digital transformation, or developing into a broader leadership role as the team scales this is a business where you can build something. Armstrong Lloyd is a B2B Commercial Team recruitment services provider. We specialise in the B2B SaaS and legal technology space and have a variety of similar roles available. We offer a personal service that will give you the best possible outcome in the recruitment process.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 07, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
A market-leading UK Group is looking for an experienced and proactive Health & Safety Manager to join their head office team. This is an exciting opportunity to lead the development and implementation of the company's Health & Safety strategy while working closely with senior leadership and operational teams across the UK. The business you'll be joining has a proven track record of success and continuous improvement. Having been established for well over 200 years, they are a dominant force within the electrical wholesale industry with an excellent brand and reputation for customer service, quality and reliability. With 400+ UK branches serving their local areas, they are a thriving organisation offering long term, rewarding careers. Role Responsibilities Developing and implementing Health & Safety policies and procedures in line with legislation Providing expert guidance and support to senior leadership and operational teams Delivering training and ensuring effective use of risk assessments across all sites Working with the Learning Management System to ensure Health & Safety training is accurate, up to date and effectively managed Overseeing the rollout and management of the company's new digital Health & Safety system (Evotix) Monitoring performance through key risk indicators and driving continuous improvement Conducting site audits, inspections and incident investigations Supporting Operator License compliance and external audits Managing external advisors and leading a growing Health & Safety team, including mentoring staff currently completing their NEBOSH qualifications and expanding the team over time (to 4 5 people) Rewards A starting salary of £45,000 - £50,000 Company car Your share of the company's profits in the form of an uncapped bonus Private medical insurance Pension scheme 25 days paid holiday per year Ongoing development and career progression opportunities Requirements To be successful in this role, you should be: Ideally NEBOSH Diploma (Level 6) qualified, or working towards it from Level 3 Experienced in a Health & Safety role, ideally within a multi site environment From a manufacturing, warehouse, logistics or large retail background Knowledgeable in UK Health & Safety legislation and risk assessment processes A strong communicator with excellent leadership and stakeholder engagement skills A full UK driving licence holder with a willingness to travel nationwide (including overnight stays) Think you've got what it takes? Don't miss out - apply today to find out more!
May 07, 2026
Full time
A market-leading UK Group is looking for an experienced and proactive Health & Safety Manager to join their head office team. This is an exciting opportunity to lead the development and implementation of the company's Health & Safety strategy while working closely with senior leadership and operational teams across the UK. The business you'll be joining has a proven track record of success and continuous improvement. Having been established for well over 200 years, they are a dominant force within the electrical wholesale industry with an excellent brand and reputation for customer service, quality and reliability. With 400+ UK branches serving their local areas, they are a thriving organisation offering long term, rewarding careers. Role Responsibilities Developing and implementing Health & Safety policies and procedures in line with legislation Providing expert guidance and support to senior leadership and operational teams Delivering training and ensuring effective use of risk assessments across all sites Working with the Learning Management System to ensure Health & Safety training is accurate, up to date and effectively managed Overseeing the rollout and management of the company's new digital Health & Safety system (Evotix) Monitoring performance through key risk indicators and driving continuous improvement Conducting site audits, inspections and incident investigations Supporting Operator License compliance and external audits Managing external advisors and leading a growing Health & Safety team, including mentoring staff currently completing their NEBOSH qualifications and expanding the team over time (to 4 5 people) Rewards A starting salary of £45,000 - £50,000 Company car Your share of the company's profits in the form of an uncapped bonus Private medical insurance Pension scheme 25 days paid holiday per year Ongoing development and career progression opportunities Requirements To be successful in this role, you should be: Ideally NEBOSH Diploma (Level 6) qualified, or working towards it from Level 3 Experienced in a Health & Safety role, ideally within a multi site environment From a manufacturing, warehouse, logistics or large retail background Knowledgeable in UK Health & Safety legislation and risk assessment processes A strong communicator with excellent leadership and stakeholder engagement skills A full UK driving licence holder with a willingness to travel nationwide (including overnight stays) Think you've got what it takes? Don't miss out - apply today to find out more!
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Step into an exciting opportunity with Gallagher's Risk Management Solutions team as a Risk Management Consultant specialising in Business Continuity. In this dynamic role, you'll collaborate with a diverse range of clients to craft and deliver bespoke solutions that strengthen their resilience and safeguard their future. From managing risks to protecting assets, you'll play a vital role in helping businesses thrive in an ever evolving world. Enjoy the flexibility of a home based role, with the chance to travel and make a real difference on site with clients. How you'll make an impact You'll play a key role in helping clients strengthen their resilience and manage risks effectively. Your responsibilities will include: Developing business continuity plans, conducting impact analyses, and delivering training. Reviewing and enhancing clients' business continuity management systems. Designing and running tests and exercises to ensure readiness. Acting as a trusted advisor on risk and audit committees. Identifying opportunities within Gallagher's client base and contributing to business development. Collaborating with in house teams to help clients manage risk, secure better insurance rates, and stay operational. An ideal candidate will also be knowledgeable and experienced in enterprise risk management, and therefore will take on duties that include supporting enterprise risk management by creating risk registers, conducting gap analyses, and providing expert guidance. About You Here's what you'll bring to the role: A professional qualification in business continuity (minimum CBCI) and relevant experience. Strong interpersonal skills to build trust and connect with clients and colleagues. Experience working across different sectors, with a preference for consulting experience. Proficiency in Microsoft 365 and other office based IT systems. A flexible approach to working within clients' budgets to deliver value. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 07, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Step into an exciting opportunity with Gallagher's Risk Management Solutions team as a Risk Management Consultant specialising in Business Continuity. In this dynamic role, you'll collaborate with a diverse range of clients to craft and deliver bespoke solutions that strengthen their resilience and safeguard their future. From managing risks to protecting assets, you'll play a vital role in helping businesses thrive in an ever evolving world. Enjoy the flexibility of a home based role, with the chance to travel and make a real difference on site with clients. How you'll make an impact You'll play a key role in helping clients strengthen their resilience and manage risks effectively. Your responsibilities will include: Developing business continuity plans, conducting impact analyses, and delivering training. Reviewing and enhancing clients' business continuity management systems. Designing and running tests and exercises to ensure readiness. Acting as a trusted advisor on risk and audit committees. Identifying opportunities within Gallagher's client base and contributing to business development. Collaborating with in house teams to help clients manage risk, secure better insurance rates, and stay operational. An ideal candidate will also be knowledgeable and experienced in enterprise risk management, and therefore will take on duties that include supporting enterprise risk management by creating risk registers, conducting gap analyses, and providing expert guidance. About You Here's what you'll bring to the role: A professional qualification in business continuity (minimum CBCI) and relevant experience. Strong interpersonal skills to build trust and connect with clients and colleagues. Experience working across different sectors, with a preference for consulting experience. Proficiency in Microsoft 365 and other office based IT systems. A flexible approach to working within clients' budgets to deliver value. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4 your basic annual salary, which you can top up to 10 Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
The ER Advisor will play a key role in supporting the Human Resources function within the retail sector, ensuring effective and efficient HR processes. Based in Liverpool, the role involves advising on HR policies, employee relations, and supporting the business's people strategy. Client Details This opportunity is with a well-established business in the retail industry, known for its robust operations and commitment to excellence. As a medium-sized organisation, it offers a structured environment with a focus on delivering high-quality services to its customers and fostering a supportive workplace for employees. Description Provide guidance to managers and employees on HR policies, procedures, and employment legislation. Support employee relations processes, including disciplinary, grievance, and absence management cases. Assist in the development and implementation of HR initiatives aligned with the organisation's goals. Collaborate with the recruitment team to ensure smooth onboarding processes. Maintain accurate employee records in compliance with data protection regulations. Analyse HR data and provide reports to support decision-making processes. Contribute to the development of training programmes and employee engagement initiatives. Support ad-hoc HR projects as required by the department. Profile A successful HR Advisor should have: Strong understanding of HR policies and employment law within the retail sector. 2 years experience of Employee Relations Experience in managing employee relations and advising on HR matters. Proficiency in maintaining accurate employee records and handling sensitive information. Excellent communication and interpersonal skills to liaise with stakeholders at all levels. Ability to work independently and manage multiple tasks effectively. A CIPD qualification or working towards one would be advantageous. Job Offer Competitive salary ranging from 33,000 to 35,000 per annum. Based in Liverpool, offering a convenient location for commuting. Opportunity to work in the retail industry with a respected organisation. Fixed-term contract providing valuable experience in a dynamic HR environment. This is a fantastic opportunity for an experienced HR Advisor to contribute to a thriving organisation in Liverpool. If you are ready to take the next step in your career, we encourage you to apply today!
May 07, 2026
Seasonal
The ER Advisor will play a key role in supporting the Human Resources function within the retail sector, ensuring effective and efficient HR processes. Based in Liverpool, the role involves advising on HR policies, employee relations, and supporting the business's people strategy. Client Details This opportunity is with a well-established business in the retail industry, known for its robust operations and commitment to excellence. As a medium-sized organisation, it offers a structured environment with a focus on delivering high-quality services to its customers and fostering a supportive workplace for employees. Description Provide guidance to managers and employees on HR policies, procedures, and employment legislation. Support employee relations processes, including disciplinary, grievance, and absence management cases. Assist in the development and implementation of HR initiatives aligned with the organisation's goals. Collaborate with the recruitment team to ensure smooth onboarding processes. Maintain accurate employee records in compliance with data protection regulations. Analyse HR data and provide reports to support decision-making processes. Contribute to the development of training programmes and employee engagement initiatives. Support ad-hoc HR projects as required by the department. Profile A successful HR Advisor should have: Strong understanding of HR policies and employment law within the retail sector. 2 years experience of Employee Relations Experience in managing employee relations and advising on HR matters. Proficiency in maintaining accurate employee records and handling sensitive information. Excellent communication and interpersonal skills to liaise with stakeholders at all levels. Ability to work independently and manage multiple tasks effectively. A CIPD qualification or working towards one would be advantageous. Job Offer Competitive salary ranging from 33,000 to 35,000 per annum. Based in Liverpool, offering a convenient location for commuting. Opportunity to work in the retail industry with a respected organisation. Fixed-term contract providing valuable experience in a dynamic HR environment. This is a fantastic opportunity for an experienced HR Advisor to contribute to a thriving organisation in Liverpool. If you are ready to take the next step in your career, we encourage you to apply today!
My Client is a High end bespoke house builder and specialising in New Homes. They are looking for an experienced New Homes Sales Negotiator to work in the Swindon area. You will be offered a generous salary and a great commission structure. This role will require weekend working! The ideal person will need at least 2 year's experience working on fast placed development or working with a similar national house builder. You will be responsible for being the first point of contact for all customers, have excellent communication and provide outstanding customer service. Negotiate the sales details with purchases Be confident to use a CRM system You will need to drive to other developments to cover appointments. You will need to chase up customer leads, follow up on appointments and to try and maximise sales Be the primary contact up to an including completion Ensure the sales area is well presented at all times Portray a professional image Assisting clients with optional extra Please Visit the U&P Website for more information
May 07, 2026
Full time
My Client is a High end bespoke house builder and specialising in New Homes. They are looking for an experienced New Homes Sales Negotiator to work in the Swindon area. You will be offered a generous salary and a great commission structure. This role will require weekend working! The ideal person will need at least 2 year's experience working on fast placed development or working with a similar national house builder. You will be responsible for being the first point of contact for all customers, have excellent communication and provide outstanding customer service. Negotiate the sales details with purchases Be confident to use a CRM system You will need to drive to other developments to cover appointments. You will need to chase up customer leads, follow up on appointments and to try and maximise sales Be the primary contact up to an including completion Ensure the sales area is well presented at all times Portray a professional image Assisting clients with optional extra Please Visit the U&P Website for more information
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Jaguar Land Rover Northampton. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 07, 2026
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Jaguar Land Rover Northampton. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
3 Month temp role as a field based independent living advisor in Crewe, Full UK driving licence and access to own car is needed.This roles will require a basic DBS. Your new company You'll be joining a large, well-established housing provider that delivers safe, well-managed accommodation and support services for older residents living in sheltered and independent living schemes. Your new role This role supports older residents with day-to-day tenancy needs, customer service, scheme safety checks, contractor monitoring, record-keeping, and responding to low-level emergencies. Responsibilities also include assisting with move-ins, housing benefit queries, and promoting independence.A key part of the role will be managing and coordinating the Domestic Technicians, ensuring work is completed to a high standard and supporting them with day-to-day tasks and priorities. What you'll need to succeed Experience working with older people and supporting independence Strong communication skills with the ability to adapt to individual needs Confidence explaining tenancy rights and responsibilities Experience with administration, record-keeping and basic numeracy Ability to work independently and prioritise tasks What you'll get in return Option to be paid PAYE or Umbrella Weekly Pay Full time hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 07, 2026
Seasonal
3 Month temp role as a field based independent living advisor in Crewe, Full UK driving licence and access to own car is needed.This roles will require a basic DBS. Your new company You'll be joining a large, well-established housing provider that delivers safe, well-managed accommodation and support services for older residents living in sheltered and independent living schemes. Your new role This role supports older residents with day-to-day tenancy needs, customer service, scheme safety checks, contractor monitoring, record-keeping, and responding to low-level emergencies. Responsibilities also include assisting with move-ins, housing benefit queries, and promoting independence.A key part of the role will be managing and coordinating the Domestic Technicians, ensuring work is completed to a high standard and supporting them with day-to-day tasks and priorities. What you'll need to succeed Experience working with older people and supporting independence Strong communication skills with the ability to adapt to individual needs Confidence explaining tenancy rights and responsibilities Experience with administration, record-keeping and basic numeracy Ability to work independently and prioritise tasks What you'll get in return Option to be paid PAYE or Umbrella Weekly Pay Full time hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 07, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Solution Director; Analytics, AI/ML page is loaded Solution Director; Analytics, AI/MLlocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 26 Days Agojob requisition id: R-23123We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS.This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS).This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle.The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top-of-funnel opportunity creation through two parallel tracks: engaging C-level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations.• Lead the design and architecture of dual solution portfolios; 1) Generative AI Solutions : Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions, and 2) Data Modernization : Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS.• Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization.• Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios.• Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics).• Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns.• Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts.• Build strategic relationships using two engagement models; 1) Executive Level : Amazon Q demonstrations, QuickSight analytics with generative BI, art-of-the-possible sessions, and 2) Technical Level : Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS-native), migration planning.• Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps.• Develop proposals that balance innovative AI capabilities with foundational data platform requirements.Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse).• Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness • Maintain deep expertise across both solution domains; 1) Generative AI : Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases, and 2) Data Platforms : AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake.• Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery)• Guide architectural decisions on build vs. buy for both Al capabilities and data platform componentsExperience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior-level architect or solutions leader with hands-on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C-level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine-tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands-on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
May 07, 2026
Full time
Solution Director; Analytics, AI/ML page is loaded Solution Director; Analytics, AI/MLlocations: UK-Hayes-Hyde Park Hayestime type: Full timeposted on: Posted 26 Days Agojob requisition id: R-23123We are seeking a highly accomplished Solution Director (Analytics & Al/ML) to lead the design and sales of two critical solution portfolios: Generative AI/LLM solutions and Data modernization/Lakehouse architectures on AWS.This pivotal role requires mastery of both domains - leveraging generative AI capabilities (Amazon Q, Amazon Bedrock, QuickSight) to drive executive conversations and opportunity creation, while delivering enterprise data modernization through Lakehouse architectures using AWS native services (Glue, SageMaker Unified Studio) and leading platforms (Databricks on AWS, Snowflake on AWS).This is a presales role that demands cross-functional experience with proven ability to engage C-level stakeholders, drive top-of-funnel opportunity creation, and maintain comprehensive account ownership across the entire customer lifecycle.The ideal candidate will excel at both selling the vision of generative AI transformation and delivering the reality of enterprise data modernization, combining deep technical expertise with exceptional business acumen and executive presence. Responsibilities Strategic Leadership & Opportunity Development • Drive top-of-funnel opportunity creation through two parallel tracks: engaging C-level stakeholders with generative AI demonstrations (Amazon Q, Amazon Bedrock) and identifying data modernization needs for Lakehouse transformations.• Lead the design and architecture of dual solution portfolios; 1) Generative AI Solutions : Amazon Bedrock implementations, Amazon Q deployments, QuickSight with Q capabilities, RAG architectures, and custom LLM solutions, and 2) Data Modernization : Enterprise Lakehouse architectures using AWS Glue, SageMaker Unified Studio, Databricks on AWS, and Snowflake on AWS.• Act as the trusted advisor, positioning generative AI as the transformational vision while grounding delivery in robust data platform modernization.• Develop compelling business cases that connect AI aspirations with practical data foundation requirements, demonstrating ROI across both portfolios.• Stay current with advancements in generative AI (foundation models, LLMs) and modern data architectures (Lakehouse patterns, data mesh, unified analytics).• Contribute to Rackspace's intellectual property through reference architectures covering both generative AI implementations and Lakehouse design patterns.• Mentor and provide leadership to Solution Architects by guiding technical development and fostering skill growth across both generative AI and data modernization solution areas. Customer Engagement & Solution Delivery • Serve as the primary technical lead orchestrating both generative AI discussions and data modernization programs for strategic accounts.• Build strategic relationships using two engagement models; 1) Executive Level : Amazon Q demonstrations, QuickSight analytics with generative BI, art-of-the-possible sessions, and 2) Technical Level : Lakehouse architecture workshops, platform assessments (Databricks vs Snowflake vs AWS-native), migration planning.• Lead comprehensive consultative engagements that begin with generative AI vision (Amazon Q, Bedrock) and translate into concrete data modernization roadmaps.• Develop proposals that balance innovative AI capabilities with foundational data platform requirements.Guide customers through parallel journeys: generative AI adoption (POCs to production) and data platform modernization (legacy to Lakehouse).• Collaborate with sales teams to position both solution portfolios strategically based on customer maturity and needs. Technical Excellence & Market Awareness • Maintain deep expertise across both solution domains; 1) Generative AI : Amazon Bedrock, Amazon Q, QuickSight Q, SageMaker JumpStart, prompt engineering, RAG architectures, vector databases, and 2) Data Platforms : AWS Glue, SageMaker Unified Studio, Databricks on AWS, Snowflake on AWS, Redshift, EMR, Apache Iceberg, Delta Lake.• Position AWS solutions effectively against other cloud platforms' offerings in both generative AI (Azure OpenAI, Vertex AI) and data platforms (Azure Synapse, BigQuery)• Guide architectural decisions on build vs. buy for both Al capabilities and data platform componentsExperience Deep experience with generative AI technologies: Amazon Bedrock, Amazon Q, LLM architectures, RAG implementations. Proven track record delivering data modernization: Lakehouse architectures, Databricks and/or Snowflake implementations, AWS Glue/EMR deployments A bachelor's degree in computer science, Data Science, Engineering, Mathematics, or a related technical field is required. At the manager's discretion, additional relevant experience may substitute for the degree requirement. A minimum of 15 years of enterprise solution architecture experience. A minimum of 8 years of public cloud experience. A minimum of 5 years as a senior-level architect or solutions leader with hands-on experience in both AI/ML and data platform modernization. Proven Presales/Sales Engineering experience. Demonstrated success in engaging C-level executives using generative AI demonstrations while delivering complex data platform transformations. Strong understanding across the full spectrum: AI/ML: Generative AI, foundation models, LLMs, traditional ML, prompt engineering, fine-tuning. Data Platforms: Lakehouse architectures, data mesh, ETL/ELT, streaming, data governance, data quality. Proficiency in Python, SQL, and Spark with hands-on experience in: Generative AI: LangChain, vector databases, embedding models. Data Engineering: PySpark, Apache Iceberg/Delta Lake, orchestration tools. A proven ability to articulate both visionary AI possibilities and practical data platform requirements to diverse audiences. About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
May 07, 2026
Full time
If you are commercially driven, customer-focused, and passionate about delivering exceptional service, this is a fantastic opportunity to join one of the UK s most respected and successful housebuilders in the Kent region. About the Role An exciting opportunity has arisen to join a leading five-star rated national housebuilder, operating across the Kent region. Recognised year after year for delivering high-quality homes and exceptional customer satisfaction, this award-winning developer combines innovative construction methods, industry-leading design, and a genuine commitment to putting customers first. As a New Homes Sales Advisor, you will play a pivotal role in helping customers find their dream home while delivering an outstanding service from initial enquiry through to completion. The Role Reporting to the Sales Manager, you will: Demonstrate comprehensive local knowledge including amenities, schools, transport links, and competitor developments! Maintain a thorough understanding of product ranges, specifications and pricing Proactively follow up leads to convert enquiries into site visits Utilise the company s sales methodology, schemes, and incentives effectively to close sales Achieve sales targets in line with business requirements Deliver engaging and informative plot and show home demonstrations Build strong rapport with customers through excellent listening, questioning, empathy and closing skills Working Pattern: Thursday to Monday, 9:30am 5:30pm (Tuesday & Wednesday off) What We Are Looking For To be successful in this role, you will demonstrate: Proven sales experience within a customer-focused environment (housebuilding, estate agency, retail, hospitality, banking or similar) Commercial awareness with an understanding of local markets and competitors A strong customer-first mindset to maintain company reputation Resilience, drive, and motivation to achieve both personal and organisational targets. The ability to remain calm and professional under pressure Strong communication and negotiation skills, with the ability to influence and build rapport Adaptability and openness to new ways of working A collaborative approach, sharing knowledge and best practice The confidence to work independently with minimal supervision IT literacy Flexibility to work weekends and bank holidays Flexibility to travel, sometimes at short notice A full UK driving licence and access to a vehicle for business use What is on Offer Competitive basic salary Uncapped bonus scheme (OTE £55k) Private medical cover (single cover) 26 days holiday (increasing by 1 day for every 3 years service, up to 29 days) Choice of flexible benefits Enhanced family-friendly policies Structured career development within a market-leading business
We are representing a well-established and highly reputable prestige dealership group in their search for a Service Advisor. This is an excellent opportunity for experienced motor trade professionals to join a leading automotive brand known for excellence and exceptional customer service. The successful candidate will play a vital role within a dedicated team, managing customer interactions and ensuring a smooth flow of workshop operations. Benefits: Competitive basic salary up to 28,500 OTE exceeding 35,000 through bonuses and incentives Structured training and development programmes Supportive management and professional growth opportunities 23 days holiday plus bank holidays Company pension scheme Work with a prestigious brand in a modern, reputable dealership environment Opportunity for career progression within a stable organisation Duties of a Service Advisor: Manage service, repair, and maintenance bookings via telephone, email, and face-to-face contact Process bookings efficiently through the internal Pinnacle system Liaise with the workshop team to ensure all work is scheduled correctly Keep customers informed throughout the service process, upselling additional services when appropriate Present and upsell approved products and services to customers Handle all related administrative tasks, including invoicing and payment processing Ensure customer satisfaction standards are met or exceeded Service Advisor's provide excellent customer service and maintain a professional attitude at all times Requirements of a Service Advisor: Highly developed interpersonal and communication skills in a customer-facing role Ability to plan, organise, and meet agreed deadlines Capable of assimilating information quickly and providing considered responses Strong work ethic with adaptability to changing circumstances Attention to detail with a focus on delivering accurate, quality work PC and web literacy, with Pinnacle experience preferred Full clean driving licence Previous retail automotive service experience is advantageous Enthusiastic, customer-focused attitude, with a desire to develop within a prestigious dealership If you are interested in this Service Advisor role and want to contribute to a successful team within a reputable dealership, we would love to hear from you. Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Havant and Hampshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
May 07, 2026
Full time
We are representing a well-established and highly reputable prestige dealership group in their search for a Service Advisor. This is an excellent opportunity for experienced motor trade professionals to join a leading automotive brand known for excellence and exceptional customer service. The successful candidate will play a vital role within a dedicated team, managing customer interactions and ensuring a smooth flow of workshop operations. Benefits: Competitive basic salary up to 28,500 OTE exceeding 35,000 through bonuses and incentives Structured training and development programmes Supportive management and professional growth opportunities 23 days holiday plus bank holidays Company pension scheme Work with a prestigious brand in a modern, reputable dealership environment Opportunity for career progression within a stable organisation Duties of a Service Advisor: Manage service, repair, and maintenance bookings via telephone, email, and face-to-face contact Process bookings efficiently through the internal Pinnacle system Liaise with the workshop team to ensure all work is scheduled correctly Keep customers informed throughout the service process, upselling additional services when appropriate Present and upsell approved products and services to customers Handle all related administrative tasks, including invoicing and payment processing Ensure customer satisfaction standards are met or exceeded Service Advisor's provide excellent customer service and maintain a professional attitude at all times Requirements of a Service Advisor: Highly developed interpersonal and communication skills in a customer-facing role Ability to plan, organise, and meet agreed deadlines Capable of assimilating information quickly and providing considered responses Strong work ethic with adaptability to changing circumstances Attention to detail with a focus on delivering accurate, quality work PC and web literacy, with Pinnacle experience preferred Full clean driving licence Previous retail automotive service experience is advantageous Enthusiastic, customer-focused attitude, with a desire to develop within a prestigious dealership If you are interested in this Service Advisor role and want to contribute to a successful team within a reputable dealership, we would love to hear from you. Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Havant and Hampshire, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 07, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Customer Service Advisor - 12 month FTC Location: Warwickshire - Hybrid Salary: £25,000 Maxwell Bond has partnered with a SaaS Edtech business that is looking for a Customer Service Advisor to join their team on a 12 month fixed term contract. This is a great time to join the business as it grows and expands its client base. As a Customer Service Advisor, you will support the Customer Success function with administrative tasks, renew licenses for existing clients and work with a collaborative team. What you'll do as Customer Service Advisor: Act as the first point of contact for inbound enquiries, delivering support for licences and order queries. Process orders and manage licences accurately, including renewals and updates, while updating the CRM data and tracking all interactions. Work closely with the Customer Success team, providing customer feedback and insights to improve the product. What we're looking for: Proven experience in a Customer Service/Success or similar role, with basic IT competency. Customer focused, patient, and a confident communicator across phone and email. Strong communication skills, working with internal teams and speaking directly with customers and clients. What's in it for you: 25 days + bank holidays 12 month FTC (opportunity to extend or progress wider in the business) Private health and dental care If you're looking to join a growing business and work on an impacting SaaS platform, apply now!
May 07, 2026
Full time
Customer Service Advisor - 12 month FTC Location: Warwickshire - Hybrid Salary: £25,000 Maxwell Bond has partnered with a SaaS Edtech business that is looking for a Customer Service Advisor to join their team on a 12 month fixed term contract. This is a great time to join the business as it grows and expands its client base. As a Customer Service Advisor, you will support the Customer Success function with administrative tasks, renew licenses for existing clients and work with a collaborative team. What you'll do as Customer Service Advisor: Act as the first point of contact for inbound enquiries, delivering support for licences and order queries. Process orders and manage licences accurately, including renewals and updates, while updating the CRM data and tracking all interactions. Work closely with the Customer Success team, providing customer feedback and insights to improve the product. What we're looking for: Proven experience in a Customer Service/Success or similar role, with basic IT competency. Customer focused, patient, and a confident communicator across phone and email. Strong communication skills, working with internal teams and speaking directly with customers and clients. What's in it for you: 25 days + bank holidays 12 month FTC (opportunity to extend or progress wider in the business) Private health and dental care If you're looking to join a growing business and work on an impacting SaaS platform, apply now!
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
May 07, 2026
Full time
What's in it for you • Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Season Ticket Travel Loan: Funds for your travel to and from work. • Volunteering Days: Paid time off to give back to your local community. • Optional Private Healthcare and Dental: Protection for you and your family. About the role If you're someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed - and where your results are recognised and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Glasgow Sales Team, and you'll be right at the heart of it - speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. You'll use your energy and ambition from similar roles where you've thrived, met goals, achieved targets, influenced others, or provided great service and you'll already have the transferrable skills to shine here. You'll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We'll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn't always follow a set schedule, so we help our people work flexibly - for example, allowing you to plan your own breaks or bank time off to make sure you don't miss the moments that matter most. Bring your energy, curiosity, and ambition - and we'll match it with opportunity. Join us at EE and turn your potential into performance.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 07, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Location Location: Remote - England (with occasional travel to our Daventry location) Job Type Job Type: Full-time; Permanent Salary Range Salary Range: £28,691 - £30,691 (includes language premium and OTE earnings of £1,500 - £2,000 annually) Work From Home-While Using Your Dutch Every Day If you're a Dutch speaker based in England, this role gives you the flexibility to work from home while staying connected to your language and building your career. You'll support customers from the Benelux region (Netherlands, Belgium, and Luxembourg), helping them solve problems and feel confident in their decisions, all without a daily commute. What You'll Be Doing You'll be the person customers turn to when they need help. When something isn't working as expected, you'll step in and guide them to a solution. Support customers in Dutch and English across phone, email, and chat Listen carefully and understand what matters to them Explain solutions clearly and with empathy Work with other teams to resolve more complex situations Follow up so customers feel supported from start to finish You'll have the freedom to think and make decisions-so you can focus on helping people, not just handling queries. Why This Role Works Well for Dutch Speakers You'll work remotely from anywhere in England You'll use your Dutch every day in real conversations You'll connect with customers from the Benelux region You'll be part of a multilingual, international team You can grow your career in the UK while staying connected to your language and culture What You Bring to the Role High School/Secondary School Qualification (or similar) Fluency in English and Dutch (Flemish is a plus), both verbal and written (C1 level or similar) Strong customer service and relationship building skills (you don't need automotive experience-you'll learn that with us) Proficiency in Microsoft Office, CRM systems and working across multiple digital platforms and screens Excellent organisational skills, attention to detail and the ability to manage time and prioritise effectively Resilience under pressure, sound business judgement and a solutions focused mindset What You Can Expect 22 days holiday (rising to 27 with service) + bank holidays Bonus of £1,500-£2,000 per year Fully remote working (with occasional site visits) Company Pension Life Assurance (4x Annual Salary) Private medical coverage and discounted dental Comprehensive travel insurance for you and your family Employee Assistance Program (EAP) Cycle to work scheme Discounts on new vehicles Training & Development Programs (Percepta College) What A Typical Schedule Looks Like You'll work 40 hours per week on a rotating schedule: Monday-Friday: between 7:00 AM - 5:00 PM 1 in 6 Saturdays: 7:30 AM - 4:00 PM Start times may vary. You'll receive your schedule in advance so you can plan your time. A Quick Note on Location You'll primarily work from home, but you'll need to be within reasonable travelling distance of: From time to time, you may visit the site for training, team connection, or key meetings, so being able to travel there matters. Important to Know You'll need the legal right to work in the UK, as visa sponsorship isn't available for this role.
May 07, 2026
Full time
Location Location: Remote - England (with occasional travel to our Daventry location) Job Type Job Type: Full-time; Permanent Salary Range Salary Range: £28,691 - £30,691 (includes language premium and OTE earnings of £1,500 - £2,000 annually) Work From Home-While Using Your Dutch Every Day If you're a Dutch speaker based in England, this role gives you the flexibility to work from home while staying connected to your language and building your career. You'll support customers from the Benelux region (Netherlands, Belgium, and Luxembourg), helping them solve problems and feel confident in their decisions, all without a daily commute. What You'll Be Doing You'll be the person customers turn to when they need help. When something isn't working as expected, you'll step in and guide them to a solution. Support customers in Dutch and English across phone, email, and chat Listen carefully and understand what matters to them Explain solutions clearly and with empathy Work with other teams to resolve more complex situations Follow up so customers feel supported from start to finish You'll have the freedom to think and make decisions-so you can focus on helping people, not just handling queries. Why This Role Works Well for Dutch Speakers You'll work remotely from anywhere in England You'll use your Dutch every day in real conversations You'll connect with customers from the Benelux region You'll be part of a multilingual, international team You can grow your career in the UK while staying connected to your language and culture What You Bring to the Role High School/Secondary School Qualification (or similar) Fluency in English and Dutch (Flemish is a plus), both verbal and written (C1 level or similar) Strong customer service and relationship building skills (you don't need automotive experience-you'll learn that with us) Proficiency in Microsoft Office, CRM systems and working across multiple digital platforms and screens Excellent organisational skills, attention to detail and the ability to manage time and prioritise effectively Resilience under pressure, sound business judgement and a solutions focused mindset What You Can Expect 22 days holiday (rising to 27 with service) + bank holidays Bonus of £1,500-£2,000 per year Fully remote working (with occasional site visits) Company Pension Life Assurance (4x Annual Salary) Private medical coverage and discounted dental Comprehensive travel insurance for you and your family Employee Assistance Program (EAP) Cycle to work scheme Discounts on new vehicles Training & Development Programs (Percepta College) What A Typical Schedule Looks Like You'll work 40 hours per week on a rotating schedule: Monday-Friday: between 7:00 AM - 5:00 PM 1 in 6 Saturdays: 7:30 AM - 4:00 PM Start times may vary. You'll receive your schedule in advance so you can plan your time. A Quick Note on Location You'll primarily work from home, but you'll need to be within reasonable travelling distance of: From time to time, you may visit the site for training, team connection, or key meetings, so being able to travel there matters. Important to Know You'll need the legal right to work in the UK, as visa sponsorship isn't available for this role.
Service Advisor Basic Salary: £30,000 OTE : £34,000 Hours: Monday to Friday, 1 in 3 Saturday's Location: York Benefits: 30 days annual leave including bank holidays (increasing with length of service) Life insurance Medical Cash Plan Employee discounts Free MOT for your personal vehicle Modern workshop environment with a supportive team culture Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53357
May 07, 2026
Full time
Service Advisor Basic Salary: £30,000 OTE : £34,000 Hours: Monday to Friday, 1 in 3 Saturday's Location: York Benefits: 30 days annual leave including bank holidays (increasing with length of service) Life insurance Medical Cash Plan Employee discounts Free MOT for your personal vehicle Modern workshop environment with a supportive team culture Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53357
Assistant Service Manager £36,000 basic salary with £50,000 OTE Coulsdon, Surrey Permanent, Full Time Monday to Friday (08 00) 1 in 3 Saturdays (08 00) Our client, based in the Coulsdon area has a new opportunity for an experienced main dealer Service Advisor to step up in to an Assistant Service Manager role. If you hold over 4 years worth of relevant experience and you re looking for the next step in your career this could be your next role in the Motor Trade! Apply with us today. Duties and Responsibilities include: As an Assistant Service Manager, you ll take ownership of the front-of-house Aftersales operation, leading the Service Advisor team and driving an exceptional customer experience. Leading and developing a team of Service Advisors Acting as the main point of contact for customer care and escalations Handling and resolving customer complaints professionally Driving NPS scores and customer satisfaction KPIs Reporting performance and insights to senior management Overseeing daily operations to ensure a smooth and efficient service department Supporting wider Aftersales objectives and continuous improvement Your background & skill: Proven experience as a Service Advisor or higher in a car main dealership. Ability to lead from the front in a busy, pressured environment is essential. Automotive dealership skills and experience are essential. Well-presented and hold excellent interpersonal organisational skills. For further details on this Assistant Service Manager role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy
May 07, 2026
Full time
Assistant Service Manager £36,000 basic salary with £50,000 OTE Coulsdon, Surrey Permanent, Full Time Monday to Friday (08 00) 1 in 3 Saturdays (08 00) Our client, based in the Coulsdon area has a new opportunity for an experienced main dealer Service Advisor to step up in to an Assistant Service Manager role. If you hold over 4 years worth of relevant experience and you re looking for the next step in your career this could be your next role in the Motor Trade! Apply with us today. Duties and Responsibilities include: As an Assistant Service Manager, you ll take ownership of the front-of-house Aftersales operation, leading the Service Advisor team and driving an exceptional customer experience. Leading and developing a team of Service Advisors Acting as the main point of contact for customer care and escalations Handling and resolving customer complaints professionally Driving NPS scores and customer satisfaction KPIs Reporting performance and insights to senior management Overseeing daily operations to ensure a smooth and efficient service department Supporting wider Aftersales objectives and continuous improvement Your background & skill: Proven experience as a Service Advisor or higher in a car main dealership. Ability to lead from the front in a busy, pressured environment is essential. Automotive dealership skills and experience are essential. Well-presented and hold excellent interpersonal organisational skills. For further details on this Assistant Service Manager role and other jobs in the motor trade please contact Adam Curtis at ACS Automotive Recruitment Consultancy
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Chelmsford Land Rover Contract Type: Permanent Full Time Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis) Salary: OTE up to £41,000 (uncapped) with basic of £35,000 per annum Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed! As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities! Responsibilities Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
May 07, 2026
Full time
About us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Chelmsford Land Rover Contract Type: Permanent Full Time Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis) Salary: OTE up to £41,000 (uncapped) with basic of £35,000 per annum Chelmsford Land Rover is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed! As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities! Responsibilities Booking MOTs, services and other repair work for our customers Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes Managing a high-volume of customers daily as well as telephone calls and online booking queries Informing customers of turnaround times and ensuring effective communication throughout the time when a customers' car is in the workshop Maintaining accurate customer records, and updating the systems when any bookings have been made As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.
