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Job Title: Asbestos Surveyor / Analyst Location: Southampton (with regional travel from Poole to the Surrey area) Salary & Package: Competitive Base Salary, plus exceptional bonus structure and Company Van Contract Type: Permanent The Role: Are you a career-driven Asbestos Surveyor/Analyst who takes genuine pride in the quality of your work? We are partnering with a highly respected and family orientated consultancy to find a dedicated professional for their rapidly expanding Southampton branch. Unlike many consultancies, this branch operates with a strong, family-orientated ethos where management understands what is achievable and actively avoids overloading their team. You will enjoy a highly varied workload; while there is a steady stream of domestic and housing association surveys, my client ensures every surveyor is given a diverse mix of projects, including NHS trusts, major construction sites, and private commercial jobs. Your responsibilities will include: Conducting a mixture of asbestos surveys and analytical air testing duties across a varied regional portfolio. Maintaining high-quality standards, ensuring correct procedures are followed, and dropping off samples on time. Operating effectively across the region in a provided company van. The Rewards: My client wants to attract candidates who are looking for a long-term career home rather than a quick pay jump, and they reward their staff accordingly. Internal progression is highly encouraged-in fact, the current branch manager started with the company as a trainee surveyor over a decade ago, proving that genuine career advancement is available. In addition to your base salary, you will receive: Monthly Performance Bonus: Up to 160 per month for hitting quality targets, completing tasks on time, and demonstrating professionalism. Six-Monthly Reward Bonus: Up to 300 awarded post-appraisal to recognise your reliability and overall contribution to the business. Exceptional Annual Leave: Starting at 21 days and rising up to a maximum of 35 days (including bank holidays) with length of service. Private Medical Insurance: Available post-probation, giving you access to health advice, counselling, and mental health support. Excellent Pension: A 5% company contribution (with a 3% employee contribution via salary sacrifice). About You: You will be a dual-qualified Asbestos Surveyor and Analyst (holding BOHS P402, P403, and P404, or equivalent qualifications). You are a career-focused individual who values a comfortable, supportive working environment and high staff retention over simply chasing the highest day rate. You take real pride in your compliance, paperwork, and punctuality-qualities that will directly increase your monthly take-home pay through my client's performance bonus scheme. You must hold a full UK driving licence to operate the provided company van. If you are looking for a company that will genuinely invest in your future and reward you for doing your job correctly, apply today or get in contact using the details provided! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Role: Set Piece Analyst (Mens First Team) Hours: Full time Location: American Express Elite Football Performance Centre, Lancing Contract Type: Permanent Deadline Day: 12th May 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit click apply for full job details

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

FP&A Analyst - 3 months - Northampton c 25 per hour Our client, a local professional services organisation, are seeking an FP&A Analyst on a temporary basis to support the team to deliver high quality financial insight: As the FP&A Analyst, your key responsibilities will include; Prepare and analyse monthly management information, including variances against budget and forecast Support reporting on fee income, costs, profitability and key performance drivers Produce clear, concise commentary to accompany financial results for non-finance stakeholders Planning, budgeting and forecasting Strong Excel skills are essential along with experience gained in a similar role. You must also be confident engaging with stakeholders. In return our client offers a friendly and supportive working environment, onsite parking and flexible hybrid working.

Head of Planning & Forecasting Banbridge Monday - Thursday 08:00 - 17:00 Friday 08:00 - 15:00 £60,000 - £65,000 An exciting opportunity has arisen to join a growing and ambitious engineering manufacturer in a senior leadership role as Head of Planning & Forecasting. This is a key position within the business, offering the chance to shape planning strategy while remaining hands on and close to the manufacturing operation. The Role This role is responsible for leading the planning, scheduling, and forecasting function, ensuring alignment across projects, manufacturing, and resources. You will play a critical role in driving predictable delivery, operational efficiency, and business growth. This is not a purely desk based role - the business is looking for someone with an engineering or manufacturing background who is comfortable being "boots on the ground", engaging directly with production teams and understanding real world challenges. Key Responsibilities Lead and develop the planning and forecasting function across the business Align manufacturing, projects, and resource planning to ensure efficient delivery Drive data led decision making to improve forecasting accuracy and operational performance Work closely with manufacturing, commercial, and senior leadership teams to support delivery Identify capacity constraints and risks, implementing proactive solutions Improve planning processes, systems, and visibility across multiple projects and sites Mentor and develop a team of planners and analysts Balance strategic planning with hands on operational involvement Champion a culture of continuous improvement and accountability Requirements Proven experience in a senior planning / forecasting / operations role Background within engineering or manufacturing environments (essential) Strong understanding of planning, scheduling, capacity management and forecasting Experience leading and developing high performing teams Strong analytical skills with the ability to turn data into actionable insight Confident working with and influencing senior stakeholders A hands on, practical approach with the ability to engage on the shop floor What's on Offer £60,000 - £65,000 salary Monday to Friday working pattern with early finish on Fridays Opportunity to play a key leadership role in a growing business Strong focus on continuous improvement and innovation Long term career development and progression This is a high impact leadership role for someone who wants to shape how planning and forecasting is delivered, while staying closely connected to the manufacturing process and operational performance. For further information on this job, apply via the link or contact for a confidential chat today.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Associate Director within the growing Advisory team in BDO's International Institutions and Donor Assurance (IIDA) department, you will play a senior leadership role in securing and delivering evaluation and value for money audit assignments. You will lead and develop teams of junior managers, consultants and analysts, ensuring high quality delivery across complex international engagements. Alongside delivery, you will contribute to business development activity and work closely with IIDA leadership to support the continued growth of the practice. You will work on assignments for a wide range of international donor organisations across the globe, including UN bodies, multilateral development banks, EU institutions, government development agencies and charitable foundations. Through this work, you will help clients improve performance and accountability, supporting positive economic, social and political outcomes in countries worldwide. You'll be someone with: Strong written and spoken English skills, and an ability to communicate in a clear, professional, and constructive manner. A higher degree or professional qualification in public policy/finance, climate finance, international development, economics or operational research. Demonstrable experience of delivering OECD/DAC-based evaluations, value for money audits / assessments and/or organisational reviews. A genuine interest in international development and working in a multi-cultural context. Demonstrable business development success & experience of managing teams of 3-7 people, and projects lasting from 1 to 24 months. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Reed Finance is delighted to be partnering with a growing organisation to recruit a commercially minded and detail-focused Management Accountant to join their finance team. Reporting into the Financial Controller, this is a hands-on role offering broad exposure across management accounting, financial analysis, budgeting and forecasting. You will play a key part in maintaining accurate financial information, supporting decision-making, and driving continuous improvement within the finance function. This role is ideal for an ambitious accountant who enjoys working in a fast-paced environment and adding real value to the business. Duties Include: Prepare accurate monthly financial statements and management reports. Take ownership of month-end processes, including balance sheet reconciliations and journals. Lead and support budgeting and forecasting activities. Deliver detailed financial analysis to support business performance and growth. Maintain and develop financial models, spreadsheets and databases. Work closely with the wider finance team to streamline and improve financial processes. Support the implementation and optimisation of new accounting systems and software. Assist with audit processes, compliance checks and provide supporting documentation. Ensure financial records are accurate, up to date and compliant with relevant standards. Requirements: Proven experience in management accounting, budgeting and forecasting. Strong analytical and problem-solving skills. Advanced Excel skills, including pivot tables and VLOOKUPs. Experience working with accounting systems and supporting system implementations. Excellent attention to detail and ability to manage multiple deadlines. Strong communication skills and ability to work collaboratively with stakeholders. Accounting qualification (ACA, ACCA, CIMA) or part-qualified / QBE with relevant experience. The Business: This is an exciting position within a forward-thinking organisation that values collaboration, accuracy and continuous improvement. The business offers a supportive working environment where finance plays a central role in driving performance and informing strategic decisions. Salary & Benefits: A competitive salary of up to £55,000 per annum , alongside a comprehensive benefits package and clear opportunities for professional development and progression. I'm keen to speak with accountants and analysts who enjoy combining month-end accounting with commercial analysis and who want to grow their impact within a dynamic finance team. If this sounds like your next career move, please submit your up-to-date CV or contact Nathan at the Reed Milton Keynes office for more information.

We're looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You'll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels. This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business. CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock. What you'll be doing Providing 1st and 2nd line application support for CMC Markets' trading platforms Ensuring maximum availability and performance using a follow-the-sun support model Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms Responding to alerts and incidents across production and non-production environments Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors Supporting releases, deployments and change activities in line with agreed processes Contributing to improvements in monitoring, automation, documentation and support processes Participating in DR and BCP testing Taking part in a rotational shift pattern, including some weekend on-call support Essential: A proactive, self-motivated mindset with a genuine passion for technology 5+ years' experience in an IT or application support environment 2+ years' experience working with Red Hat Linux (or other Unix variants), including scripting 2+ years' experience supporting applications such as Java, .NET, Apache or IIS Desirable: Experience within the financial services or trading environment Knowledge of Windows Server Familiarity with ITIL frameworks Exposure to market data and the FIX protocol What you'll get in return The opportunity to support high-volume, real-time trading systems used globally Exposure to modern monitoring and support tooling in a complex technical estate A collaborative, international team culture across London and Sydney Ongoing learning, development and career progression opportunities A role where your work has a direct impact on platform reliability and client experience CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Operational Insight Lead is a key role with accountability for operational measurement trend analysis and reporting. They set the strategy and apply the governance that ensures operational signals are captured, analysed and turned into action. The role provides a single, objective view of operational performance across Playout and Live Content Operations. The role exists to ensure leaders, managers and delivery teams are working from the same set of trusted facts when making decisions about service quality, efficiency, resilience and operational readiness. The role works at the intersection of operations, technology and improvement. It partners closely with operational leaders and internal customers to understand how the operation is expected to perform, what outcomes matter most, and where clarity is required. From this, the role helps define what must be measured, agrees clear and consistent definitions, and ensures measures are accurate, comparable and meaningful in day-to-day decision making. The Operational Insight Lead turns complex operational data into a small number of simple, trusted dashboards, scorecards and review artefacts that are easy to understand and use across different disciplines. These artefacts are designed to surface trends, highlight emerging risks or degradation, and make exceptions visible early so action can be taken at the right level and with the right urgency. A key aspect of the role is providing concise, unbiased narrative alongside the data. This narrative explains what has changed, why it matters operationally, and where attention or action is needed. The emphasis is on supporting calm, evidence-led discussions and avoiding noise, speculation or competing versions of the truth. The role is independent by design. It does not set strategy or make operational decisions, nor does it own delivery outcomes. Instead, it provides a reliable and consistent evidence base that enables data-driven decision making, constructive challenge and clear accountability across the operation. By improving the clarity, consistency and trust in operational measurement, the Operational Insight Lead supports learning, continuous improvement and more effective handover from change into live operation, helping Playout and Live Content Operations operate with greater confidence under pressure. What you'll do Partner with Playout, Platform Control, Live Content Operations, internal customers and external partners to define and maintain operational measures that indicate service quality, efficiency, reliability and readiness Own the design and maintenance of the single service scorecard and definitions so one set of numbers is trusted across CT&I and Operations; maintain a balanced view of quality, experience and efficiency Publish concise narrative reporting that quantifies customer, operator and cost impact and drives decision and action Promote consistent data definitions and alignment across systems and teams Monitor data quality and work with teams to improve accuracy and completeness Track operational snags from project handovers; report progress and recurring themes Run the operational review cadence and track agreed actions to closure Maintain the problem and known-error backlog; link tickets to incidents, RCAs and changes so learning is captured and prevents recurrence Ways of Working Provide clear, unbiased truth and create belief in the path to improvement Evidence-led, objective and independent Collaborate across Playout Operations, Live Content Operations, Group Playout Capability Management, Technology and Workforce Management while maintaining independence of measurement Work closely with the Operational Analysis team to improve ticket quality, information capture and analytical practices; no direct line reports initially with a possibility of shaping a small specialist team as the function scales Communicate with simplicity; turn data into stories that drive action; champion a lean mindset that removes waste and focuses improvement where it matters most What you'll bring Essential Significant experience in a high-reliability broadcast or media environment Proven experience running operational reviews and representing the voice of the customer, balancing experience metrics with service and efficiency outcomes Demonstrated delivery of trusted dashboards and scorecards that drive leadership action Strong analytical skills to define clear measures, interpret trends and quantify benefits; excellent narrative communication that turns data into action Experience designing measurement frameworks and balanced scorecards covering quality, experience and efficiency Experience tracking snags from change or project handovers into operations Experience mentoring analysts or dotted-line communities of practice to improve ticketing and analysis standards Ability to influence senior stakeholders and facilitate challenging conversations with clarity and empathy Desirable Exposure to continuous improvement (eg Six Sigma or Kaizen), service reliability or safety disciplines Team overview The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develops advanced analytics methods such as predictive modelling, time series forecasting, clustering algorithms etc., using appropriate tools and technologies (Python/SAS) Analyses large amounts of information to discover trends and patterns in complex datasets. Designs experiments and build models that can help improve customer experience or optimise operational efficiency. Collaborates with stakeholders across the Organisation to understand their needs and develop relevant analytical solutions. Creates visualisations of results using various SaaS platforms or other Python software packages. Monitors performance of models over time by tracking key metrics. Present findings in a clear manner using reports or presentations. What you'll bring Proven commercial experience delivering data science projects end-to-end-from exploratory data analysis and feature engineering to model development, validation, and translating results into actionable insights. Fluent with data manipulation and ML frameworks for EDA, feature extraction and development, modelling. Prior exposure to time series forecasting Strong Python background with the ability to write clean , modular, and maintainable code following best practices including abstraction, exceptions handling, and testing to support long-term maintainability. Highly skilled in SQL , especially in the context of data exploration, reporting, feature creation / extraction, and integration with analytic workflows. Proficiency in building interactive data visualisations using tools and frameworks such as Dash, Streamlit , or Superset, enabling clear communication of model outputs and analytical insights. Comfortable working in Agile environments, participating in sprint planning, retrospectives etc. Excellent communication skills, with the ability to explain complex analytical concepts to technical and non-technical stakeholders. Team overview Our team focuses on technology strategy, design and delivery. From AI to 5G to Cloud, we work on the latest tech whilst building out our web presence and CRM systems for fixed and mobile networks. We're bold, proactive, forward-thinking and collaborative. Together, we're proud of the products and services we deliver for our customers. The rewards There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. The hybrid working expectations for this role are 2 days in the office per week in Brick Lane We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Capability Owners are strategic owners for a defined segment of the playout supply chain. They own that segment end to end: identifying opportunities to evolve it, writing clear functional specifications and user stories, making the business case that quantifies financial impact, embedding with Content & Broadcast Platforms (CBP) squads during solution development, coordinating operational testing with Operations Analysts, governing handover of tech deliverables at the operational acceptance check and then owning in-life performance once live. In their domain - for example Input and Readiness, On-air Management or Monitoring and Resilience - Capability Owners make operations simpler, safer and more reliable by keeping standards clear, fallbacks easy to use and performance signals visible and acted on. They are accountable for surfacing and shaping automation and AI opportunities in their segment and for proposing small, safe trials that prove value and operational integrity before scale. They partner closely with Playout Operations to plan the rollout of new features and functionality, also coordinating with Origination Experience & Insight and Workforce Management so learning drives improvement and training and sign-off land on time. They keep documentation and reference material current and usable so designs hold up at real-time operational speed and outcomes are sustained once live. What you'll do: Key Responsibilities Own the strategy and roadmap for your domain with quantified benefits, risks and cost to deliver Identify opportunities to simplify, automate or apply AI in your segment; prepare business cases with financial impact, risk and success measures Write functional specifications and user stories with clear acceptance criteria; align stories with business case benefits Embed within CBP squads during discovery, design and build; act as the operational voice so solutions are operable in real-time operations Plan and coordinate non-live validation and operational smoke tests with Operations Analysts; capture outcomes and raise defects with reproducible steps Provide evidence into the operational acceptance check before go-live: people signed-off, SOPs/fallbacks updated and rehearsed, monitoring/alerts meaningful, ownership for support/escalation/rollback clear Govern handover of tech deliverables and confirm service-introduction checklists are complete before adoption Own in-life performance for your domain; define a small KPI set and dashboard; monitor signals, diagnose issues and drive fixes and simplifications Keep standards, procedures and fallbacks current and easy to follow; remove steps and tools that no longer add value Partner with Playout Operations to plan adoption windows and gather operator feedback; improve designs quickly Partner with Origination Experience & Insight to act on RCA findings and scorecard trends; turn learning into prevention and standards Partner with Workforce Management so training, sign-off and cover are in place ahead of adoption windows Report progress, risks and decisions in plain English; keep stakeholders aligned and choices traceable Ways of Working Lead through expertise and influence; make decisions with evidence and explain them clearly Use plain English; write standards and change notes people can use on shift Listen to operators and CBP partners; close the loop on feedback and show what changed Prefer small, safe steps over big-bang changes; learn, adjust and move forward What you'll bring: Essential experience Deep practitioner experience of linear broadcasting and playout operations or closely related media engineering, with excellent understanding of playout systems, workflows and failure modes A track record of owning a workflow segment end to end: opportunity identification and business casing - functional specification/user stories - embedded with engineering squads (e.g. CBP) during build - non-live validation/smoke tests - operational acceptance check governance - in-life performance ownership Evidence of quantifying financial impact (cost-to-serve, efficiency, error reduction or revenue protection) and maintaining a simple benefits register with clear progress reporting against targets Backlog and acceptance discipline: defining business rules, functional requirements and testable acceptance criteria aligned to operational goals and SLAs/OLAs Change and adoption governance in live environments: service-introduction checklists, readiness evidence and coordinated adoption windows Data and insight literacy: sets a small KPI set and a simple dashboard for the domain; uses signals to prioritise fixes and improvements Senior stakeholder influence: experience shaping priorities and trade-offs with Director-level stakeholders; building consensus across Operations, engineering and adjacent functions while safeguarding operations Cross-functional coordination: demonstrable experience of successfully sequencing and coordinating the workload of multi-skilled teams and vendors (without line authority), keeping dependencies and risks visible from discovery through adoption Desirable Experience contributing to managed-service propositions or multi-territory workflow design Agile literacy and experience using showcases/demos to validate solutions with operators The rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. For this role we offer the hybrid working approach with 3 days a week onsite in Osterley campus. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.