National Trust
Alnwick, Northumberland
Apr 30, 2026
Full time
Summary Holiday Cottage Cleaner required for Holy Island and Low Newton holiday cottages The post is based at Low Newton by the Sea or Lindisfarne Castle with the cottages located in the villages. Holy Island is a 17 mile/30 minute drive from Wooler, 14 miles/25 minutes from Berwick upon Tweed and 12 miles/20 minutes drive from Belford. Low Newton by the Sea is a 10 mile/20 minute drive from Alnwick and 7 mile/15 minute drive from Seahouses. The post can be based at either location to suit the successful individual and mileage will be paid to cover changeovers at the second location. Holidays in the north east continue to be very popular all year round and our cottages at Lindisfarne and Low Newton are five of our busiest, with high levels of occupancy and many returning guests. The cottages are set in stunning locations with amazing land and seascapes and history, and you'll reap the benefits of working in gorgeous surroundings. We are a small team and are immensely proud of our cottages and the standard we provide for our guests. You will be able to work independently and as part of a team; having an eye for detail and great communication skills are always an advantage. The role is 6 hours per week. The main changeover days are Mondays, Fridays and Saturdays, however, short breaks mean that changeover days can also fall on other days of the week, and you would have the opportunity to work additional hours at the cottages or in some of our other wonderful locations across the north east. We don't work Sundays. Rotas are issued in advance. You'll need to be available between 10am and 4pm (there will be flexibility with the finish time if the applicant has commitments) and free parking is available if you drive. We work around and within the tide times for Holy Island. Immediate start available and full induction and training is given. You'll be known as Holiday Operations Assistant internally. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video. What you'll be doing On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
