37 jobs found

We're recruiting an experienced Homeless Intervention Officer to join a busy local authority housing service, supporting the delivery of a proactive homelessness prevention and relief function. This is a frontline, statutory role focused on early intervention, preventing homelessness and managing crisis cases. You will work directly with vulnerable residents, carrying out assessments, making legal decisions and delivering tailored housing solutions in line with current legislation. The Role - Triage new homelessness approaches, providing advice and early intervention to prevent homelessness - Conduct full homelessness assessments and determine duties in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 - Develop and manage Personalised Housing Plans, taking all reasonable steps to prevent or relieve homelessness - Make and review statutory homeless decisions, ensuring compliance with legislation and mitigating risk of legal challenge - Assess eligibility for temporary accommodation and support placements into suitable housing options - Carry out detailed interviews, including home visits, to assess housing and support needs - Work collaboratively with landlords, agents, family members and partner agencies to resolve housing issues - Manage complex cases involving safeguarding, domestic abuse, mental health and vulnerable households - Provide advice on a full range of housing options including private rented sector, hostels and social housing - Maintain accurate case records, reports and system updates in line with policy and GDPR requirements - Liaise closely with Temporary Accommodation teams to support move-on into settled housing - Refer cases to specialist services including outreach, mental health and support providers where required - Keep up to date with relevant legislation, case law and best practice to inform decision-making Key Requirements - Experience working in a homelessness, housing options or prevention role within a local authority - Strong knowledge of homelessness legislation including Housing Act 1996 and Homelessness Reduction Act 2017 - Experience making or supporting statutory homelessness decisions - Ability to manage complex and high-risk cases involving vulnerable residents - Experience developing and managing Personalised Housing Plans - Strong communication skills, with the ability to handle difficult conversations sensitively - Experience working collaboratively with internal teams and external partners - Ability to manage a busy caseload and prioritise effectively - Strong IT skills and experience maintaining accurate case records What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Options Officers, Homelessness Officers and Prevention Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Camberwell with delivery across all London Boroughs Ref CFC-261 Are you a proactive, compassionate and collaborative individual with a proven record of successfully engaging with challenging families and young people? Do you have lived, personal experience of the Criminal Justice System and/or care system? If so, join St Giles Trust as our Children and Families Caseworker where, as part of our London Edge-of-Care (L-EDGE) project, you will provide specialist support to children and young people who are experiencing complex disadvantage and are at risk of entering the care system. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. London Edge-of-Care (L-EDGE) is a 36-month project which aims to create positive outcomes for up 60 children and young people a year who are at risk and on the edge of being taken into local authority care. The project focuses on intervening before any formal care proceedings have taken place and provides a whole family approach. About this key role As a Children & Families Caseworker, you will deliver intensive, trauma-informed and whole-family support to children and young people at risk of entering care. This will involve carrying out comprehensive needs assessments, risk assessments and safety planning, and working alongside families to develop and review action plans that address practical, emotional and safeguarding needs. This is a highly relational, outreach-based role, requiring regular travel across London Boroughs. You will work closely with Children s Social Care and other statutory and voluntary sector services to deliver coordinated, effective support. You will also play a key role in identifying risk, including child criminal and sexual exploitation, and ensuring appropriate safeguarding responses are in place. What we are looking for To have lived, personal experience of the Criminal Justice System and/or care system. Experience of working with socially excluded children, young people and adults and of providing advice and guidance and/or mentoring to them. Experience of successfully engaging with challenging families and young people, e.g. those who have complex needs, people who are reluctant to discuss their needs and people who are angry and confused. Understanding of the UK care system and the challenges faced by those who enter it. Knowledge of gangs, knife crime and patterns of offending in London. Knowledge of safeguarding, child protection and risk management practice Understanding of child criminal exploitation (CCE) and child sexual exploitation (CSE) Strong IT skills, including case recording systems and standard Microsoft applications Please note: this role requires an Enhanced DBS check with child barred list. In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. If you have any queries, or require further support, please contact us. Closing date: 11 May 2026 at 9am. Interview date: w/c on 18 May 202

User Support Officer We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role. Position: User Support Officer Salary: £28,000 to £30,000 FTE (pro rata) Location: Remote, UK-based Hours: Part time, 20 hours per week (4 hours per day, split across 5 days) Contract: Permanent Closing Date: Sunday 3 May 2026 Interviews: Mid May via video About the role This is an opportunity to join a purpose-driven organisation delivering digital services that support public engagement and access to information. You will manage a varied caseload of user enquiries, ensuring a high standard of support while identifying and handling sensitive or high-risk cases appropriately. Key responsibilities include: Managing incoming enquiries across multiple digital platforms Triaging, prioritising and responding to user queries efficiently Identifying and escalating high-risk, safeguarding or data protection issues Providing clear guidance to users, including those in complex or difficult situations Maintaining accurate records and ensuring enquiries are followed through to resolution Identifying trends or recurring issues to support service improvements Updating help content, guidance and internal documentation Working collaboratively with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles in a support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online platforms or digital services Experience contributing to user guidance or knowledge bases Interest in public service or digital access to information About the organisation This organisation is a purpose-driven charity that develops digital tools to support public engagement, transparency and community collaboration. They operate as a fully remote team with a flexible and supportive working environment. Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Community Employment Consultant We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners. Position: Community Employment Consultant Location: Midlands, Hybrid travel around the area is required so a full driving license and access to a car is essential Salary: £30 - £35k per annum Contract: Permanent, full time 37.5 hours per week Closing Date: Thursday 7th May About the organisation: This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by: Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team. Take employers into prison to interview Candidates. Some job offers are made there and then. Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment. About the role: As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates. Key responsibilities include: Build strong relationships with the relevant prison staff. (The prison you cover may well be in the East Midlands) Support the Head of West Midlands programme to engage employers and plan monthly interview days. Develop relationships with local and national employers and to promote the service and create employment opportunities for participants. Work with the team to develop and implement a strategy to identify and target local and national employers. Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations. Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support. About you: To be successful in the role of, you will need the following skills and experience: A full driving license and access to a car on (at least) a weekly basis. Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role. An empathetic and understanding approach when working with Candidates. A good understanding of the barriers faced by people with convictions in accessing employment. An interest in employment, the local labour market and Industry trends. Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others. Strong administration skills with IT (MS Office) and well organised. You will have strong writing skills and will be able to write good CV s and Disclosure Letters. Although not essential, experience of Recruitment or Case Management would be desirable. In return: As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking. The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system. Recruitment Process: Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population. Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team. Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview. Step Four: As a final part of the process, you ll be invited into the office for coffee with the team in Birmingham. Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes. We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

RISE is looking for an experienced feminist Housing Outreach and Sanctuary Scheme Caseworker (Maternity Cover) to work closely with our casework and housing team to work with domestic abuse survivors and their families with specific housing-related needs, providing support and guidance related to their housing needs and to their experiences of DVA. About the role: Together with your team you will build, maintain and create links with Brighton and Hove City Council Housing Teams, other housing specialists and local authorities, private landlords, supported housing providers and providers of security solutions to deliver survivor-focussed, trauma aware support to help survivors both access and maintain housing. This is a fantastic opportunity to join a highly regarded women-led, women-centred and trauma informed charity with 30+-years track-record in violence against women and girls (VAWG) and LGBT+ Domestic Abuse. The postholder will be confident with the use of Microsoft Office, able to remain professional when handling confidential material, be an excellent communicator and ideally, have experience of working in a busy office environment. Key responsibilities: Hold a caseload of their own and co-work with a team working with domestic abuse survivors and their families with specific housing-related support needs, providing support and guidance related to their housing/homelessness needs and to their experiences of DVA. Build, maintain and create links with Brighton and Hove City Council Housing Teams, other housing specialists and local authorities, private landlords, supported housing providers and providers of security solutions to deliver survivor-focussed, trauma aware support to help survivors both access and maintain housing. She will implement and coordinate the Sanctuary Scheme within Brighton and Hove to provide security options to make their homes safe with an Outreach / Sanctuary case load. We offer hybrid working with requirements to be onsite. We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. On appointment, you will be expected to complete a DBS disclosure and supply us with references. This role is maternity cover, initially for 9 months, with possible extension. This post is subject to a DBS check. This post is only open to female applicants as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate will join a highly regarded women-led, women-centred, and trauma-informed charity with almost 30-years track record in violence against women and girls (VAWG) and LGBT Domestic Abuse. RISE is committed to ending racism and has signed up to the Ending Racism in VAWG commitments. We are committed to actively holding anti-racist values and practices and nurturing the contributions from Black and minoritised women within the sector so that Black and minoritised leadership can grow. RISE is a Disability Confident Employer. Benefits that we can offer in return: 3% employer contribution pension. Generous holiday entitlement of 27 days annual leave rising to 29 after 5 years plus bank holidays. Employee-assistance programme. Focus on well-being and balancing flexible working alongside RISE s priorities. Committed to training and learning opportunities for continuous development. Trauma focussed wellbeing support. Flexible working. We really look forward to hearing from you.

Community Employment Consultant We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners. Position: Community Employment Consultant Location: Midlands, Hybrid travel around the area is required so a full driving license and access to a car is essential Salary: £30 - £35k per annum Contract: Permanent, full time 37.5 hours per week Closing Date: Thursday 7th May About the organisation: This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by: Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team. Take employers into prison to interview Candidates. Some job offers are made there and then. Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment. About the role: As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates. Key responsibilities include: Build strong relationships with the relevant prison staff. (The prison you cover may well be in the East Midlands) Support the Head of West Midlands programme to engage employers and plan monthly interview days. Develop relationships with local and national employers and to promote the service and create employment opportunities for participants. Work with the team to develop and implement a strategy to identify and target local and national employers. Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations. Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support. About you: To be successful in the role of, you will need the following skills and experience: A full driving license and access to a car on (at least) a weekly basis. Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role. An empathetic and understanding approach when working with Candidates. A good understanding of the barriers faced by people with convictions in accessing employment. An interest in employment, the local labour market and Industry trends. Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others. Strong administration skills with IT (MS Office) and well organised. You will have strong writing skills and will be able to write good CV s and Disclosure Letters. Although not essential, experience of Recruitment or Case Management would be desirable. In return: As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking. The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system. Recruitment Process: Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population. Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team. Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview. Step Four: As a final part of the process, you ll be invited into the office for coffee with the team in Birmingham. Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Job Title: Assistant Pensions Administrator Location: Cardiff with Hybrid working Salary: £26,250 per annum Job Type: Permanent, Full Time About the role: We are looking for an Assistant Pensions Administrator to join our team and provide a high-quality service to pension scheme members. This role is ideal for someone who enjoys customer contact, is highly organised and thrives in a busy, deadline-driven environment. You will be responsible for answering pension-related queries from members, ensuring accurate and timely responses across multiple communication channels. Key responsibilities include: Responding to member queries via telephone, email, and written correspondence Delivering clear, professional, and empathetic customer service Managing a busy and varied workload, prioritising tasks effectively Meeting internal and external deadlines consistently Maintaining accurate records using a CRM system Liaising with colleagues to resolve queries efficiently Supporting general pensions administration as required About you: We are looking for someone who: Has previous customer service or administration experience Is confident and comfortable speaking on the phone Has excellent organisation and time management skills Can manage multiple tasks while maintaining accuracy Is reliable and deadline-focused Has good IT skills, including experience using CRM systems Has strong written communication skills for letters and emails Knowledge or experience using spreadsheets, including Excel, would be beneficial. Why Quantum? Work for us and you will become part of a close-knit team that is skilled, experienced and passionate about delivering a high-quality consultancy service to our corporate and trustee clients. We offer a friendly place to work with flexible working hours, 24 days' holiday per year with holiday trading, volunteering leave, flexible benefits to suit your personal circumstances, DC pension scheme, and a discretionary annual bonus. You will also be offered a structured study and training plan and will be given the chance to further develop your skills and career. Quantum Advisory is an equal opportunities employer and committed to diversity and inclusion and we are a Disability Confident Committed Employer. A basic DBS check is required for this position. What next? If you are interested in applying for this role, please submit your CV. Please note the closing date for applications is Wednesday 29th April 2026. We reserve the right to close this vacancy early if a high volume of suitable applications are received. Please click on the APPLY button to send your CV for this role. Candidates with experience of; Junior Pensions Caseworker, Pensions Administrator, Pension Data Administrator, Client Services Executive, Customer Service Executive, Office Administrator, Pension Administration may also be considered for this position.

Northwick Park Hospital ED (Emergency Department) Ref code: EDC-261 Are you a proactive, compassionate and engaging individual with a proven record of working successfully with high risk vulnerable young people? Then join St Giles as an ED Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position. About St Giles An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. St Giles is expanding its delivery of hospital-based projects; this service is aimed at vulnerable 12 to 25-year-olds who attend the adult or paediatric emergency department or Urgent Care Centre at Northwick Park Hospital. We will work alongside hospital staff to proactively identify vulnerable young people and help them to access and engage the support they need to prevent any potential escalation of violence and reduce the risk of repeat victimisation or exploitation. About this key role You will be embedded in the hospital, providing support for those young people admitted to emergency departments right through to their discharge back into the community. You will have experience of working with high risk, vulnerable young people, be part of a multidisciplinary team, and have a flexible, empathetic approach to your work. This support extends post-discharge from the ED or Hospital with our Caseworkers working with the CYP and the professional networks to ensure the CYP voice is front and centre, this is to support the betterment of the CYP and their future, as well as reducing risks. This is done through providing 121 support in formulating the support plan with the CYP. This can also include supporting the family and advocating for them and CYP within the wider professional network. We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. What we are looking for : Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with high risk , vulnerable children, young people and/or families Experience of assessing risk and implementing safety procedures when thinking about children and young people involved in or at risk of violence or exploitation Proven experience of working in a high-intensity environment, with an ability to effectively manage your own wellbeing Experience of engaging successfully with challenging young people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more. Closing date: 9 am on 18 May 2026. Interviews: 25 May 2026 at Camberwell. St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be Enhanced Adult and Children with the Child Barred DBS Checked. This role will require the post holder to obtain an honorary contract with the NHS. An honorary contract enables St Giles Trust staff to work in the hospital and access hospital IT systems.

Community Employment Consultant We are seeking a Community Employment Consultant to support people with convictions into employment by working with prisons, employers and community partners. Position: Community Employment Consultant Location: Midlands, Hybrid - travel around the area is required so a full driving license and access to a car is essential Salary: £30 - £35k per annum Contract: Permanent, full time 37.5 hours per week Closing Date: Thursday 7th May About the organisation: This is an Employment Consultancy role with a difference; you will be working for a unique, award-winning organisation that helps people that have served a prison sentence to re-enter the workplace by: Training serving prisoners as Peer Recruiters, who then provide a Candidate pipeline and work closely alongside the Community Team. Take employers into prison to interview Candidates. Some job offers are made there and then. Provide caseworker support to Candidates in the community with the primary aim of removing their barriers to work and supporting them into meaningful, sustainable employment. About the role: As a Community Employment Consultant, you will support the senior team and work alongside the prison peer-led team, helping Peer Recruiters in custody to identify and support Candidates. Key responsibilities include: Build strong relationships with the relevant prison staff. (The prison you cover may well be in the East Midlands) Support the Head of West Midlands programme to engage employers and plan monthly interview days. Develop relationships with local and national employers and to promote the service and create employment opportunities for participants. Work with the team to develop and implement a strategy to identify and target local and national employers. Build relationships with local Probation offices and staff, DWP and Local Authority initiatives and Police & Crime Commissioner/Violence Reduction Unit and other relevant statutory and voluntary sector organisations. Maintain accurate and up to date records to monitor the effectiveness of the programme using our in-house portal (CRM system). Provide effective case management for participants, ensuring tailored and consistent support. About you: To be successful in the role of, you will need the following skills and experience: A full driving license and access to a car on (at least) a weekly basis. Be able and willing to work in Prisons and Youth Offender Institutions, this includes a vetting process which you will need to pass in order to be successful in the role. An empathetic and understanding approach when working with Candidates. A good understanding of the barriers faced by people with convictions in accessing employment. An interest in employment, the local labour market and Industry trends. Ability to communicate effectively with people at all levels, including the ability to motivate and inspire others. Strong administration skills with IT (MS Office) and well organised. You will have strong writing skills and will be able to write good CV's and Disclosure Letters. Although not essential, experience of Recruitment or Case Management would be desirable. In return: As well as a great job with competitive pay and benefits, you will have the opportunity to be part of something that has potential to become ground-breaking. The team comes from a diverse range of experiences and backgrounds. As well as employing serving prisoners within the team as Peer Recruiters, we also work with Community Consultants who have served a sentence. Where possible, the charity are keen to prioritise those with lived experience of the criminal justice system. Recruitment Process: Step one: If you are interested in the role, please send over a basic CV & one page cover letter. In the letter, please include details of why you think you are a fit for the role. You should also include details of why you are interested in working with the prison population. Step two: An informal Q&A before putting more time into applying for the role. This will be an online, 15 minute meeting with one of the team. Step Three: Formal interview. This is possible online or in person. You will be set a short task prior to the interview. Step Four: As a final part of the process, you'll be invited into the office for coffee with the team in Birmingham. Other roles you may have experience of could include: Employment Advisor, Employment Consultant, Employability Advisor, Resettlement Worker, Case Worker, Job Coach, Recruitment Consultant, Prison Resettlement Advisor, Community Support Worker, Work and Skills Advisor. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.

Overview Our client is seeking a Service Manager to lead and develop specialist support services for women experiencing multiple disadvantages, including those involved in street-based sex work. This is a part-time opportunity to join a highly respected organisation delivering trauma-informed, person-centred support within the community. The successful candidate will oversee key service areas, including a health hub and group-based support, while working collaboratively across outreach and casework teams. This role offers the opportunity to make a meaningful impact by supporting women to move from crisis towards independence. Responsibilities • Lead the delivery and ongoing development of health-based and group support services. • Manage and support a team of specialist caseworkers delivering one-to-one support. • Work collaboratively with other service managers to ensure effective integration across outreach and casework services. • Build and maintain strong partnerships with external stakeholders, including healthcare providers and community organisations. • Ensure services are delivered in line with trauma-informed principles and best practice. • Support and engage volunteers contributing to service delivery. • Contribute to operational planning, service improvement, and organisational objectives. • Participate in outreach and on-call rotas as required. Requirements • Proven experience in service delivery and people management within a health, social care, or community setting. • Strong understanding of trauma-informed approaches and supporting individuals with complex needs. • Excellent communication and stakeholder management skills. • Ability to lead, motivate, and develop teams in a supportive and inclusive environment. • A solutions-focused, values-driven approach with a commitment to delivering high-quality services. • Experience working with marginalised or vulnerable groups is highly desirable. Benefits • External supervision and reflective practice to support wellbeing and professional development. • Generous annual leave package, including additional wellbeing leave and time off in lieu. • Enhanced family leave and sick pay provisions. • Access to Employee Assistance Programme and health support plans. • Flexible working arrangements, including a potential four-day working week (subject to pilot outcomes). • Cycle scheme and pension options. Application Process To apply, please submit your CV and a supporting statement outlining your suitability for the role via the application method provided by our client. Applications will be reviewed against the essential criteria, and shortlisted candidates will be invited to interview.

Job Role - Building Control Surveyor Location - Liverpool Job Type - Contract 12 months Daily Rates - £550.00 PAYE £750.00 Umbrella Daily BPSS ( The Baseline Personnel Security Standard) Clearance required Our client is leading a fundamental transformation in building safety regulation across England. Our mission is to ensure residents are not only safe but also feel safe in their homes. We are shaping the future of building control through stronger regulatory oversight, innovation, and collaboration. The Role We are seeking a skilled Building Control Professional (Class 2C or 2F), working under the direction of a Class 3H professional, to join our growing team. This is a unique opportunity to contribute to the evolution of building safety practices in England. You will play a key role in supporting our Multi-Disciplinary Teams (MDTs), ensuring that regulatory decisions are technically robust, evidence-based, and proportionate. The role will primarily focus on the assessment of new-build Higher Risk Buildings as part of BSR's Building Control "Innovation" Team. This position requires strong technical expertise alongside excellent communication skills, enabling you to present complex issues clearly and effectively. Key Responsibilities Work collaboratively within a team of professional specialists on matters relating to building control and building regulations. Support Regulatory Leads and caseworkers in interpreting complex submissions, ensuring compliance with Building Regulations and statutory processes. Participate in MDT meetings, case validation discussions, and regulatory panels, contributing to sound, evidence-based decision-making. Provide specialist advice and peer review on building control applications. Identify procedural or technical issues in submissions and recommend appropriate regulatory actions. Support regulatory and policy teams in interpreting the Building Regulations 2010. Person Specification Essential Skills and Experience Significant experience in building control, including assessing compliance with building regulations and working on complex or higher-risk projects. Strong ability to interpret technical and regulatory information and apply it pragmatically to support proportionate decision-making. Excellent written communication skills, with the ability to produce clear, concise, and accessible technical advice. Experience working in multi-disciplinary environments, contributing technical expertise while maintaining effective working relationships with colleagues and external stakeholders.

Immigration Solicitor / Caseworker BCR/JC/31684 Birmingham (phone number removed) DOE Bell Cornwall Recruitment's client is a leading Birmingham Solicitors who specialise in Immigration. They are looking to recuit a Senior Immigration Solicitor or caseworker to supervise the rest of the team as they continue to grow their case management team as they have enjoyed success and growth recently. The Role: Manage own casework with minimal supervision from day one Advise private and corporate immigration clients across various categories (not including asylum) Keep up to date with the UK immigration legislation as well as research & interpret current information Liaise with Visa application centres as well as the home office on behalf of clients Assess clients immigration claims and advise accordingly Supervise the workflow amongst the rest of the caseworker team The Ideal Immigration Caseworker will have: Previous experience as an Immigration Caseworker managing a caseload of private (or Corporate) immigration files Understanding of immigration law Relevant qualifications, such as LLB, LPC etc with electives in Immigration Experience using a case management system If you are an experience private and corporate immigration solicitor with supervisory experiecne please apply now. INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Ref: ESC-261 Are you a proactive, collaborative and compassionate individual with a proven record of delivering ETE-focused support to young people and a strong knowledge of education systems, training pathways and employment routes? Looking for an exciting new career opportunity? If so, St Giles is looking for a Specialist Education Training and Employment Caseworker to deliver targeted, specialist education, training and employment interventions to young Londoners and support the wider VESS service through expertise, consultation and structured progression pathways. The Specialist ETE function operates as a 3.5 FTE team, combining direct delivery with specialist input into the wider service. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role Our successful candidate will deliver targeted ETE interventions through one-to-one support, group work and co-working alongside FFT caseworkers, plus support young people to progress into and sustain education, training and employment outcomes. You will also provide specialist advice and consultation to FFT caseworkers to strengthen ETE delivery across their caseloads, while also co-working complex cases requiring specialist input while maintaining FFT case ownership and delivering structured group work within PRUs, Alternative Provision and community settings. We will also count on you to support engagement with training providers, employers and education settings and to contribute to developing clear pathways into ETE opportunities. Supporting families where appropriate to improve stability linked to employment and training and contributing to service-wide planning, delivery and continuous improvement of ETE provision are also key elements of this key role. What we are looking for Experience of working with young people at risk and understanding of safeguarding The ability to deliver effective both one-to-one and group interventions Strong organisational and caseload management skills The ability to provide specialist advice and support to colleagues Experience of partnership working across education, training or employment sectors Excellent interpersonal, relationship-building and communication skills, verbal and written A flexible, collaborative and professional approach to your work In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. An enhanced Children s Barred List DBS check is required for this role. PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. Closing date: 18 May 2026 at 9 a.m. Interviews: 25 May 2026 on Team

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Purpose of the Role The Refugee Employability Officer will provide tailored employability support to resettled refugees in Hampshire under the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship and other eligible schemes. The role delivers structured one-to-one and group-based support focusing on supporting individuals towards employment. This will include agreeing and supporting individuals towards employability related goals and actions within the Individual Support Plan, job search and application support, interview preparation, understanding UK workplace expectations, employer engagement, and links to training, apprenticeships and (where appropriate) self-employment. This work will support individuals often facing barriers such as limited English, recognition of overseas qualifications, childcare responsibilities, health needs or confidence challenges. Employability support will be integrated within wider Integration support planning to promote sustainable economic independence, strengthen longer-term integration outcomes and support access to appropriate public services where needed. Key Working Relationships This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Programme Manager (Economic Empowerment), Senior Integration and Resettlement Officers, Integration Officer, Bilingual Integration Officer, Bilingual Resettlement Officers, ESOL and Education colleagues, Employment Caseworkers and other relevant staff. This position will also work closely with staff at our partner organisation, Citizen Advice Rushmoor, Jobcentre Plus (DWP), statutory funded employment support services (ie Connect to Work), education and training providers, employers, and relevant advice organisations across Hampshire. This role will be line managed by the Senior Integration Officer with a dotted line to the Programme Manager (Economic Empowerment). KEY ACCOUNTABILITIES Employability support to individuals (55%) Conduct structured individual assessments to identify skills, qualifications, employment history, transferable competencies and career aspirations, translating these into clear and realistic actions and goals within an Individual Support Plan. Deliver tailored job readiness support through one-to-one coaching and group-based workshops, including CV development, interview preparation, UK workplace norms, digital literacy, job search strategies and confidence-building. Support individuals to access and sustain employment opportunities, facilitating job matching, including liaising with employers, facilitating introductions, supporting applications and providing on the job follow-up assistance to promote job retention and progression. Monitor and respond to employment and training related risks, including exploitation, unsafe work and discrimination, ensuring appropriate safeguarding action, advocacy for clients, and partnership working with Citizens Advice Rushmoor and other external partners. Provide structured guidance to individuals considering small scale self employment work, including exploring viable income generating ideas, basic planning and market research, understanding relevant UK start up and compliance requirements (e.g. sole trader status, HMRC registration and Self Assessment, banking, insurance and any required licences), and signposting to appropriate start up and business support services. Facilitate access to vocational training, apprenticeships, accredited courses and skills development opportunities that enhance employability and support longer-term career progression. External engagement and partnerships (20%) Develop and maintain productive relationships with local employers across Hampshire to facilitate direct placements, identify suitable job opportunities, work experience placements and promote inclusive recruitment practices amongst local employers. Promote awareness among employers of the skills and contributions of resettled refugees, supporting inclusive workplace practices and addressing misconceptions where appropriate. Build and maintain collaborative working relationships with Jobcentre Plus (DWP), education and training providers, and business advice and start-up support services to strengthen pathways into work, training and self-employment. Represent the service in local employability and partnership forums, contributing to multi-agency strategies that improve labour market access and progression for resettled refugees. Key Administrative tasks (15%) Ensure timely and accurate compliance with all reporting requirements, including database management, case noting, and file maintenance with a focus on evidencing client progress and outcomes. This will require completion of accurate and timely records and case notes in line with data protection and reporting requirements. Provide logistical support for the procurement of into work support items and the delivery of employability workshops and employer events, including preparation of participant materials and coordination with partners. Analyse trends and barriers affecting employment outcomes and contribute insights to service development discussions to strengthen overall programme impact. Ways of working (10%) Collaborate with internal colleagues and external partners to ensure that employment, training and self-employment pathways are integrated within longer-term integration planning. Gather and analyse client and employer feedback to inform continuous improvement of employability interventions and self-employment support. Carry out all the above in accordance with the aims, values and policies of International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and Equal Opportunities. PERSON SPECIFICATION Skills, Knowledge and Qualifications Essential Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English. Strong knowledge of the local Hampshire employment context, including employment opportunities, key local employers and available training and development pathways. Excellent interpersonal and relationship building skills, with the confidence to engage and maintain a wide range of internal and external partnerships. Good IT skills, including proficiency in using Microsoft Office and experience delivering or supporting meetings/workshops via online platforms such as Microsoft Teams and Zoom. Strong working knowledge of the UK labour market and recruitment processes, with the ability to coach clients on job search, CV development, interview preparation and workplace expectations. Ability to travel regularly throughout Hampshire, the service delivery area. Desirable Ability to communicate in Dari and/or Pashto, or another community language relevant to the Hampshire resettled population. Lived experience of forced migration, resettlement, or navigating UK employment systems as a refugee or migrant. Experience Essential Minimum two years of related experience, delivering tailored employability support with refugees, migrants or other vulnerable populations in Hampshire. Experience delivering one-to-one employability coaching and/or group-based job readiness workshops in diverse, multi-lingual and cross-cultural environments. Experience conducting outreach to the private sector to build relationships and raise awareness. Experience supporting clients to access employment, education and training opportunities, including liaising with Jobcentre Plus (DWP), training providers and employers where appropriate. Experience handling confidential documents and sensitive information. Prior experience of using a client relationship management system or case management database, with accurate case noting and outcome tracking. Desirable . click apply for full job details

Complaints and Information Manager Salary: 26 per hour Location: NW9 4EW- Hybrid, 2 days in the office per week Contract: Temporary for 9-12 months About the Role We are seeking an experienced Complaints and Information Manager to lead our central Complaints and Information Team and support the delivery of an excellent customer experience across our client's business and its subsidiaries. This senior role will shape how complaints, information rights requests, and members' enquiries are managed ensuring fairness, transparency, compliance, and continuous learning across the organisation. If you are a confident leader with strong technical knowledge and a passion for improving services, we would welcome your application. Key Responsibilities Lead Complaints and Members' Enquiries Oversee the end-to-end management of complaints and members' enquiries. Coach and support complaint handlers to ensure high-quality responses. Act as the senior escalation point for complex enquiries. Build productive relationships with councillors, MPs, and their caseworkers. Ensure investigations are timely, thorough, and compliant. Manage Information Rights Lead the handling of Freedom of Information (FOI), Environmental Information Regulations (EIR), and Data Subject Access Requests (DSAR). Ensure full compliance with legislation such as FOIA 2000, UK GDPR, and the Data Protection Act 2018. Provide advice and guidance to colleagues on information rights obligations. Support the Data Protection Officer in promoting good data-handling practices. Drive Service Quality and Organisational Learning Analyse complaint, enquiry, and information rights data to identify trends and areas for improvement. Produce clear, insightful performance reports for senior leaders, boards, the Council, and other stakeholders. Contribute to a positive learning culture by identifying root causes and supporting service improvements. Develop policies, procedures, training, and quality assurance processes. Leadership and Collaboration Manage and motivate a high-performing team of two. Work collaboratively with senior managers across the organisation, including housing and social care services. Influence decision-makers to resolve issues promptly and embed organisational learning. Lead engagement with external bodies such as the Housing Ombudsman and Local Government Ombudsman. Person Specification Experience Managing a complex or high-volume complaints service. Overseeing information rights processes. Preparing high-quality written reports for senior audiences. Delivering training, coaching, and influencing colleagues at all levels. Building effective relationships with senior managers, councillors, and MPs. Interpreting and applying relevant legislation. Skills and Knowledge Strong knowledge of FOIA 2000, EIR 2004, UK GDPR, and the Data Protection Act 2018. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Highly organised, proactive, and able to manage competing priorities. Strong IT skills and familiarity with case management systems. Professional, empathetic, and solutions-focused approach. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Title: Housing Disrepair Lawyer Location: Sharston, M22 4SN Salary : A basic salary of up to £55,000, dependent on experience. Along with a very generous commission scheme, paid monthly in arrears. Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: We are looking for a driven and experienced Claimant Housing Disrepair Lawyer to join our expanding team. The successful candidate will manage their own caseload of housing disrepair matters on behalf of tenants, delivering exceptional client care and achieving strong legal outcomes. Ideally, you will have 3+ years' PQE/CILEX, although we will also consider candidates who are qualified by experience. Tenacity, ability, and enthusiasm are essential qualities for achieving the best results for our clients. This role involves managing a full caseload of both pre- and post-issue Housing Disrepair claims. We offer a highly competitive commission structure in which every lawyer receives a percentage of each successful case-without caps or hurdles-ensuring you are rewarded for every completion. Responsibilities: Managing a caseload of Housing Disrepair claims from cradle to grave Conduct legal research and provide clear, accurate legal advice to clients. Prepare and draft key legal documentation, including pleadings, witness statements, and correspondence. Negotiate settlements and, where required, represent clients in court. Work effectively within a fast-paced, target-driven environment. Supervise a small sub-team as required. Collaborate with colleagues to secure positive case outcomes. Stay informed on relevant legislation, case law, and regulatory developments. Draft letters of claim and conduct all aspects of litigation, including liaising with defendants, experts, and opposing solicitors. Assess liability and quantum, obtain expert evidence, and prepare schedules of loss. Attend hearings, mediations, and settlement meetings when necessary. Maintain strong, supportive client communication throughout the life of each case. Ensure cases progress efficiently and comply with internal, SRA, and FCA requirements where applicable. Utilise case management systems and digital workflows effectively. Person Specification: Qualified Solicitor or Legal Executive (3 + years PQE preferred, but all levels considered). Proven experience handling housing disrepair or civil litigation matters. Strong knowledge of pre-action protocols, CPR, and evidential requirements. Excellent drafting, negotiation, and advocacy skills. Ability to manage a high-volume caseload while maintaining accuracy and attention to detail. Empathetic, client-focused communicator committed to achieving the best outcomes. Capable of working independently and collaboratively. Strong organisational and time-management abilities. Experience supporting vulnerable clients. Experience using case management software; Proclaim experience is an advantage. Demonstrated ability to manage litigated cases from start to finish Genuine tenacity and a proactive approach. Solid understanding of civil procedure rules and litigation trends, with the ability to apply them strategically. Salary & Hours: A basic salary of up to £55,000, dependent on experience. Along with a very generous commission scheme, paid monthly in arrears. Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: - Hybrid Working - 3/2 hybrid working pattern after probation. - 23 Days Holiday - Rising to 26 days, plus bank/public holidays. - Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. - Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. - Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. - Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Qualified Solicitor, Lawyer, Solicitor, Housing Disrepair Lawyer, Housing Disrepair Caseworker, Legal Fee Earner, Housing Disrepair Litigator may also be considered for this role.

Tenancy Support Caseworker (West) Location: West (e.g. Shropshire, Herefordshire, Birmingham, North Warwickshire, Gloucester) Salary: £32,300 per annum Vacancy Type: Full-time Closing date: 08 May, 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for a Tenancy Support Caseworker to join our Locality Team across the West (e.g. Shropshire, Herefordshire, Birmingham, Warwick, Gloucester), ensuring our customers receive high quality, responsive and personalised support. What you ll be doing: Provide tailored support and advice to customers, including regular engagement and home visits. Assess customer needs and develop outcome-focused, person-centred support plans. Deliver practical help around budgeting, income maximisation, debt management, and arrears prevention. Support customers with welfare benefits, including Universal Credit, and applications for grants where appropriate. Work proactively with internal teams and external agencies to prevent tenancy failure and homelessness. Identify and respond to risks such as safeguarding concerns, hoarding, or property damage, making appropriate referrals. Attend and contribute to multi-agency meetings to support positive customer outcomes. Maintain accurate case records and ensure effective referrals and follow-up. Build strong local partnerships and help highlight gaps in services within your locality. What we re looking for: Experience in a customer-focused housing or support service, particularly tenancy sustainment and income maximisation. Working knowledge of housing law, welfare benefits (including Universal Credit), and support agencies. Experience of working with vulnerable customers, including those with mental health needs. Confidence in multi-agency working and relationship-building. Strong communication, organisation, and case management skills. Empathy, resilience, and the ability to work sensitively and professionally. A commitment to equality, diversity, and continuous improvement. A full driving licence and access to a vehicle for work purposes. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Job Title: HR Caseworker Location: London Job Type: Temporary Pay Rate: £300 per day About the Role We are seeking an experienced HR Caseworker to join a fast-paced team, managing triage casework and supporting decision-making processes. This role requires strong analytical skills, attention to detail, and the ability to handle sensitive information with professionalism. Key Responsibilities Decision-Making Make informed decisions in line with Standard Operating Instructions (SOIs) and Procedures (SOPs) Seek guidance where necessary to ensure compliance and accuracy Data Protection Handle sensitive and personal data in accordance with the Data Protection Act 2015 Maintain strict confidentiality at all times Query Management Respond to queries promptly and professionally Demonstrate empathy and identify when translation or interpretation support is needed Documentation Analysis Review and analyse applicant documentation thoroughly Request additional information from stakeholders where required Stakeholder Engagement Build and maintain effective relationships with internal and external stakeholders Support organisational priorities and collaboration Correspondence & Record-Keeping Communicate with applicants in a timely manner Maintain accurate case records, including notes, emails, and supporting documents Casework Data Management Ensure all case data is accurate and up to date Support reporting, performance tracking, and resource planning Governance & Compliance Adhere to governance frameworks and processes Ensure transparency, consistency, and accountability in all casework Key Requirements Experience in HR casework, investigations, or similar roles Strong decision-making and analytical skills Excellent written and verbal communication High level of attention to detail Ability to manage sensitive information confidentially Strong organisational and time management skills Why Apply? This is an excellent opportunity to work in a high-impact role, contributing to important casework decisions while developing your expertise in HR and governance.

Are you a collaborative, highly organised and compassionate individual with a proven record of working successfully with socially excluded unemployed people with support needs relating to alcohol and substance use and supporting them to move into sustainable employment? Do you have sound experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities? If so, St Giles is looking for a Senior Caseworker to join our Skills and Employment team, where you will provide a high-level service to people with complex needs, specifically those with history of substance misuse, developing flexible, holistic and personalised pathways towards employment for clients. About St Giles Trust An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. About this key role Our successful candidate will work in partnership with Pier Road staff, to identify and receive appropriate referrals to the project and to oversee an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set objectives. You will carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated, organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals, while also actively supporting clients to navigate and access provision and support available across Bexley. We also count on you to lead on the development and maintenance of strong links with external agencies, landlords, employers and potential work placement hosts to open up opportunities, plus supervise and support Peer Advisors working on the project and allocating tasks according to their ability and capacity. What we are looking for Significant experience of managing a caseload of clients presenting with support needs and achieving set objectives for employment outcomes Experience of supervising or managing volunteers and/or paid staff The ability to carry out risk assessments, in terms of both service delivery and individual action planning; reviewing and updating where necessary The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience Excellent interpersonal, relationship-building and communication skills, verbal and written A flexible, collaborative and professional approach to your work In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more. We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. An enhanced Children s Barred List DBS check is required for this role. PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. Closing date: 11 May 2026 at 9 a.m. Interviews: 18 May 2026 on Teams