Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1950 per year which is full time. You'll work two weekends per month on an alternate weekend basis. Your rota will consist of one week at 30 hours and the second week at 45 hours with a day off either side of the weekend that you work. It also includes some Bank Holiday working Salary: £29,367 per annum Duration: Permanent Internally you'll be known as a Food & Beverage Assistant Manager (Band 2). What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager and Head Chef. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for To deliver this role successfully, you'll be: used to achieving outstanding customer service in a similar environment a?good leader of people, skilled in setting personal objectives and giving feedback experienced with budgets to increase income and control costs (including managing stock and waste) a?people person, with a friendly attitude and great communication skills aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
May 09, 2026
Full time
Summary Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1950 per year which is full time. You'll work two weekends per month on an alternate weekend basis. Your rota will consist of one week at 30 hours and the second week at 45 hours with a day off either side of the weekend that you work. It also includes some Bank Holiday working Salary: £29,367 per annum Duration: Permanent Internally you'll be known as a Food & Beverage Assistant Manager (Band 2). What it's like to work here To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager and Head Chef. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Who we're looking for To deliver this role successfully, you'll be: used to achieving outstanding customer service in a similar environment a?good leader of people, skilled in setting personal objectives and giving feedback experienced with budgets to increase income and control costs (including managing stock and waste) a?people person, with a friendly attitude and great communication skills aware of health and safety compliance The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme (for roles that meet the salary criteria) •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
We are looking for a motivated & hard working individual, to work as part of our Facilities Team, working at Wonford House Exeter. The Job Role involves performing cleaning & catering duties, to the required standards & in compliance with legislation. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship. If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice. Main duties of the job Cleaning duties within the allocated department of work & associated areas in accordance with the Departmental cleaning schedule, National Cleaning Standards & including specialist cleaning as required by Infection Control. Assist with Ad-Hoc light Portering duties. Checking equipment to be used & displaying warning signs to comply with the Health & Safety Regulations. Ensuring correct Waste Segregation disposal procedures in accordance with Trust Policy. Regeneration & serving of food, beverage preparation & associated duties. Distribution & collection of linen to wards & other associated laundry duties. Completion of Trust & departmental paperwork in accordance with standing instructions. Assistance with Health , Safety, Hygiene & monitoring checks/audits. To observe Food Hygiene Legislation, Hospital & Client Policies & Procedures at all times, reporting any faults, defects or Operational issues to the Supervisor/Manager/Client Representative. Engagement with all Training Programmes/Courses relevant to the Job Role. Person Specification Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Experience Moderate physical abilities required to carry out this post. Food Service delivery of the meals to service users (obtained through training & good practice) Able to cope with sometimes unpredictable environment. Providing & receiving routine information, in writing & electronically to assist in understanding own job. Judgements involving straight forward facts or situations. Able to organise own day to day work task obtained through good practice. Qualifications QCF Level 2 or equivalent in Hospitality/Cleaning & Support Services, or willing to work towards achieving Qualification. Basic IT Skills. Level 1 Food Hygiene. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
May 08, 2026
Full time
We are looking for a motivated & hard working individual, to work as part of our Facilities Team, working at Wonford House Exeter. The Job Role involves performing cleaning & catering duties, to the required standards & in compliance with legislation. If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship. If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can email for further advice. Main duties of the job Cleaning duties within the allocated department of work & associated areas in accordance with the Departmental cleaning schedule, National Cleaning Standards & including specialist cleaning as required by Infection Control. Assist with Ad-Hoc light Portering duties. Checking equipment to be used & displaying warning signs to comply with the Health & Safety Regulations. Ensuring correct Waste Segregation disposal procedures in accordance with Trust Policy. Regeneration & serving of food, beverage preparation & associated duties. Distribution & collection of linen to wards & other associated laundry duties. Completion of Trust & departmental paperwork in accordance with standing instructions. Assistance with Health , Safety, Hygiene & monitoring checks/audits. To observe Food Hygiene Legislation, Hospital & Client Policies & Procedures at all times, reporting any faults, defects or Operational issues to the Supervisor/Manager/Client Representative. Engagement with all Training Programmes/Courses relevant to the Job Role. Person Specification Job Purpose The post holder will work within the Trusts various wards and departments to carry out a range of duties associated with the provision of cleaning, food service and other patient support activities. Experience Moderate physical abilities required to carry out this post. Food Service delivery of the meals to service users (obtained through training & good practice) Able to cope with sometimes unpredictable environment. Providing & receiving routine information, in writing & electronically to assist in understanding own job. Judgements involving straight forward facts or situations. Able to organise own day to day work task obtained through good practice. Qualifications QCF Level 2 or equivalent in Hospitality/Cleaning & Support Services, or willing to work towards achieving Qualification. Basic IT Skills. Level 1 Food Hygiene. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 08, 2026
Full time
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
May 08, 2026
Full time
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
Description The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs Guest satisfaction/NPS Revenue and spend per head Labour cost vs budget Food safety audit scores Speed of service Team engagement and retention Stock/waste control About You Experience managing or supervising a restaurant or high-volume F&B venue Strong team leadership and people management skills Experience managing rotas, labour and budgets Strong understanding of food safety and compliance Excellent guest service skills Ability to work in a fast-paced environment Strong organisational and communication skills Desirable Experience in holiday parks, resorts or high-volume venues Personal licence holder Food safety qualification (Level 3 or above) First aid training Experience managing multi-outlet operations About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 08, 2026
Full time
Description The Assistant Manager supports in the leadership and management of the day-to-day operation of a resort restaurant or QSR environment, ensuring a safe, efficient and high-quality food and beverage experience for guests. The Restaurant and QSR Assistant Manager will support with team leadership, financial performance, compliance and delivery of excellent guest service in line with brand standards. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs Guest satisfaction/NPS Revenue and spend per head Labour cost vs budget Food safety audit scores Speed of service Team engagement and retention Stock/waste control About You Experience managing or supervising a restaurant or high-volume F&B venue Strong team leadership and people management skills Experience managing rotas, labour and budgets Strong understanding of food safety and compliance Excellent guest service skills Ability to work in a fast-paced environment Strong organisational and communication skills Desirable Experience in holiday parks, resorts or high-volume venues Personal licence holder Food safety qualification (Level 3 or above) First aid training Experience managing multi-outlet operations About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Enfield. This role is working full time, 40 hours per week. You must be flexible to work within the hours of the business. This role has a salary of up to £31,000 per year depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service
May 07, 2026
Full time
We have an exciting opportunity for an Assistant Manager to join us here at Buzz Bingo Enfield. This role is working full time, 40 hours per week. You must be flexible to work within the hours of the business. This role has a salary of up to £31,000 per year depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Assistant Manager also known as our Club Operations Manager, you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. You will lead and support your team to ensure coordination between activities and seek opportunities to recognise those that go the extra mile. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General/Deputy Manager in ensuring that our customer experience is consistently delivered at each point in the customer journey Take responsibility for the overall Club performance in the absence of the General Manager or Deputy Manager Seek opportunities to recognise and appreciate those that go the extra mile Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Make sure adequate levels of staff are deployed in each area to maximise customer service throughout the day Make sure all customer complaints are resolved immediately and use the feedback to improve future service delivery Deliver an exceptional food and beverage offering, where the quality and service is outstanding Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality, or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Committed to your own and other's development You can demonstrate effective performance management ability You have evidence of being able to manage and drive new initiatives through others Evidence of leading, and coaching a team to deliver exceptional customer service
Role: Assistant Food & Beverage Manager Location: Bracknell Area, Berkshire Employer: Large 4 Hotel & Leisure Complex Salary / Rate of pay: £37,000 per year + Service Charge Platinum Recruitment is proud to represent one of Berkshire's most iconic and unique 4-star hotels. We are seeking a "hands-on" Assistant Food & Beverage Manager to lead from the front across their extensive operations, including a busy restaurant, popular bar, and a thriving conference and events wing. What's in it for you? Package Salary: £37,000.00 per year. Service Charge: Monthly tips averaging £150.00 per month . Live-In Accommodation: Potential on-site live-in available at £482.00 per month . This is all-inclusive of meals, utilities, laundry, and your own shower facilities. Health & Wellness: Free Hotel Leisure Club membership (worth £700 per year) and Employee Assistance Programme. Perks: Free on-site parking and a company sick pay scheme. Why choose our Client? This well-established, 200-bedroom hotel is renowned for its unique architecture and diverse F&B offering. Unlike corporate chains, this family-owned business fosters a close-knit, supportive environment. It is the perfect destination for a manager who prefers being on the floor and in the heart of the action rather than behind a desk. What's involved? As the Assistant F&B Manager, you will work closely with the F&B Manager to lead a large team across multiple outlets. This is a highly operational role requiring a "lead from the front" mentality. Key Duties: Operational Leadership: Provide hands-on supervision for the Restaurant, Bar, Room Service, and Conference & Banqueting. Team Development: Coach and mentor the team during live service to ensure 4-star standards are consistently met. Commercial Support: Assist with rota management, cost control, and stock monitoring. Guest Journey: Handle feedback professionally and encourage upselling activities to enhance the guest experience. Key Requirements: Experience: 3-5 years in a hotel F&B management or supervisory role. Management Style: This is not an office role; you will be expected to lead during peak service periods. Expertise: Working knowledge of food safety, health and hygiene. Flexibility: Comfort working a varied rota including evenings, weekends, and public holidays. If you are a confident leader with a passion for high-volume, high-quality hospitality, apply now! Click Apply Now and one of the team will be in touch to discuss this Assistant Food & Beverage Manager role in Berkshire. Consultant: Natasha Seadon Job Number: 935439 INDF&B Job Role: Assistant Food & Beverage Manager Location: Berkshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
May 07, 2026
Full time
Role: Assistant Food & Beverage Manager Location: Bracknell Area, Berkshire Employer: Large 4 Hotel & Leisure Complex Salary / Rate of pay: £37,000 per year + Service Charge Platinum Recruitment is proud to represent one of Berkshire's most iconic and unique 4-star hotels. We are seeking a "hands-on" Assistant Food & Beverage Manager to lead from the front across their extensive operations, including a busy restaurant, popular bar, and a thriving conference and events wing. What's in it for you? Package Salary: £37,000.00 per year. Service Charge: Monthly tips averaging £150.00 per month . Live-In Accommodation: Potential on-site live-in available at £482.00 per month . This is all-inclusive of meals, utilities, laundry, and your own shower facilities. Health & Wellness: Free Hotel Leisure Club membership (worth £700 per year) and Employee Assistance Programme. Perks: Free on-site parking and a company sick pay scheme. Why choose our Client? This well-established, 200-bedroom hotel is renowned for its unique architecture and diverse F&B offering. Unlike corporate chains, this family-owned business fosters a close-knit, supportive environment. It is the perfect destination for a manager who prefers being on the floor and in the heart of the action rather than behind a desk. What's involved? As the Assistant F&B Manager, you will work closely with the F&B Manager to lead a large team across multiple outlets. This is a highly operational role requiring a "lead from the front" mentality. Key Duties: Operational Leadership: Provide hands-on supervision for the Restaurant, Bar, Room Service, and Conference & Banqueting. Team Development: Coach and mentor the team during live service to ensure 4-star standards are consistently met. Commercial Support: Assist with rota management, cost control, and stock monitoring. Guest Journey: Handle feedback professionally and encourage upselling activities to enhance the guest experience. Key Requirements: Experience: 3-5 years in a hotel F&B management or supervisory role. Management Style: This is not an office role; you will be expected to lead during peak service periods. Expertise: Working knowledge of food safety, health and hygiene. Flexibility: Comfort working a varied rota including evenings, weekends, and public holidays. If you are a confident leader with a passion for high-volume, high-quality hospitality, apply now! Click Apply Now and one of the team will be in touch to discuss this Assistant Food & Beverage Manager role in Berkshire. Consultant: Natasha Seadon Job Number: 935439 INDF&B Job Role: Assistant Food & Beverage Manager Location: Berkshire Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
May 05, 2026
Full time
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Role Overview At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations. With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events. Key Responsibilities Service Leadership Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant. Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences. Be present and visible on the floor, supporting the team and engaging with guests. Step into a leadership role in the absence of managers, ensuring continuity of standards. Restaurant Excellence Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey. Support the delivery of refined and personalised service in line with luxury expectations. Assist in implementing and maintaining SOPs to ensure consistency and quality. Lead by example in service style, presentation, and guest interaction. Team Support and Development Supervise and support food and beverage assistants during service. Provide on the job coaching, guidance, and feedback to team members. Support daily briefings, ensuring the team is informed, confident, and service ready. Foster a positive, professional, and high performing team environment. Multi Outlet Support Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events. Adapt to business needs, supporting peak periods and special functions. Standards and Guest Experience Ensure all service areas are presented to a luxury standard at all times. Handle guest feedback confidently and professionally, escalating where required. Support the implementation of brand standards and evolving Forbes level service expectations. Operational Responsibilities Assist with opening and closing procedures across outlets. Ensure cleanliness, organisation, and readiness of all service areas. Support stock control, mise en place, and smooth service flow. Maintain compliance with health, safety, and licensing standards. About You Previous experience in a restaurant or hotel food and beverage supervisory role. Strong passion for restaurant service and guest experience. A hands on, proactive approach with confidence leading shifts. Excellent attention to detail and presentation standards. Strong communication and team leadership skills. Flexible and adaptable, with the ability to work a variety of shifts across the week. A desire to grow within a luxury hospitality environment. Why Join Us Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend a Friend bonus scheme.
May 02, 2026
Full time
Role Overview At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations. With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events. Key Responsibilities Service Leadership Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant. Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences. Be present and visible on the floor, supporting the team and engaging with guests. Step into a leadership role in the absence of managers, ensuring continuity of standards. Restaurant Excellence Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey. Support the delivery of refined and personalised service in line with luxury expectations. Assist in implementing and maintaining SOPs to ensure consistency and quality. Lead by example in service style, presentation, and guest interaction. Team Support and Development Supervise and support food and beverage assistants during service. Provide on the job coaching, guidance, and feedback to team members. Support daily briefings, ensuring the team is informed, confident, and service ready. Foster a positive, professional, and high performing team environment. Multi Outlet Support Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events. Adapt to business needs, supporting peak periods and special functions. Standards and Guest Experience Ensure all service areas are presented to a luxury standard at all times. Handle guest feedback confidently and professionally, escalating where required. Support the implementation of brand standards and evolving Forbes level service expectations. Operational Responsibilities Assist with opening and closing procedures across outlets. Ensure cleanliness, organisation, and readiness of all service areas. Support stock control, mise en place, and smooth service flow. Maintain compliance with health, safety, and licensing standards. About You Previous experience in a restaurant or hotel food and beverage supervisory role. Strong passion for restaurant service and guest experience. A hands on, proactive approach with confidence leading shifts. Excellent attention to detail and presentation standards. Strong communication and team leadership skills. Flexible and adaptable, with the ability to work a variety of shifts across the week. A desire to grow within a luxury hospitality environment. Why Join Us Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend a Friend bonus scheme.
At Park Plaza, first-class service and delicious food and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location is. That is why your contribution as an Assistant Food and Beverage Manager is so important. As the friendly face of the 399 guest bedrooms, 7 Meeting and Events spaces, and Atrio Restaurant and Bar at the stylish Park Plaza County Hall Lo click apply for full job details
Oct 09, 2025
Full time
At Park Plaza, first-class service and delicious food and drink are every bit as important to the hotel experience as a great night's sleep in a stylish location is. That is why your contribution as an Assistant Food and Beverage Manager is so important. As the friendly face of the 399 guest bedrooms, 7 Meeting and Events spaces, and Atrio Restaurant and Bar at the stylish Park Plaza County Hall Lo click apply for full job details
Role: Starbucks Assistant Manager Location: Falmouth, TR10 9LY Hours: Full-Time Contract / Permanent Hourly Rate: £13.30 per hour Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace Role Overview Looking for Your Next Leadership Opportunity? Become an Assistant Manager at Starbucks! Step into the Assistant Manager role where you'll lead the store in the Store Manager's absence, ensuring smooth operations and hitting sales targets. You'll be hands-on, from making beverages to keeping the store clean and welcoming for customers. Your leadership will also focus on developing the team-providing training, support, and guidance to help them excel. Do you thrive in a fast-paced environment? Can you inspire your team, delegate effectively, and ensure everything runs smoothly? If you're ready for a dynamic leadership role, this could be the perfect fit for you. Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy. 30% EG Starbucks Discount on food, drinks, and merchandise! 24/7 Virtual GP & Wellbeing Service. 15% Asda Discount Card for extra savings! Employee Assistance Program. Quarterly Bonus Incentive-work hard and reap the rewards! Guaranteed Contracted Hours. Compassionate Leave for times that matter. Free Beverage on Shift. EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more! Life Assurance. Recognition Rewards to celebrate your achievements! Learning & Development. Work Anniversary Awards to mark your milestones. Career Progression Opportunities. Access to the Learning Hub, featuring the world's largest online course library! A typical day as an assistant manager- Act as second-in-command, managing the team, delegating tasks, and supporting training and development to ensure all colleagues feel welcomed. Coach, mentor, and motivate team members while fostering positive relationships by understanding their needs and concerns. Prepare rotas aligned with labour percentages and budget, and ensure the team promotes and upsells offers. Recognise and celebrate individual and team accomplishments to maintain high morale and engagement. Manage the store in the Store Manager's absence, ensuring compliance with Starbucks procedures for successful evaluations. Oversee inventory management, stock control, and weekly reporting, while driving efficiency and reducing waste. Maintain high merchandising standards, including stock levels, presentation, and price labelling, and ensure temperature records meet food safety standards. Ensure adherence to Health & Safety, Food Safety, and hygiene procedures, while managing cash handling, including banking, float checks, and reporting. Got what it takes? Management experience preferred, but not required. Previous experience as a team leader in hospitality or retail. Strong leadership and communication skills with the ability to inspire and motivate a team. Eager to step up, lead a team, and make a meaningful impact. Apply today to start your fantastic career as our Starbucks Assistant Manager! To apply please email a copy of your CV to with the reference 'Starbucks Assistant Manager - Falmouth - 115314' INDSTAR
Oct 07, 2025
Full time
Role: Starbucks Assistant Manager Location: Falmouth, TR10 9LY Hours: Full-Time Contract / Permanent Hourly Rate: £13.30 per hour Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace Role Overview Looking for Your Next Leadership Opportunity? Become an Assistant Manager at Starbucks! Step into the Assistant Manager role where you'll lead the store in the Store Manager's absence, ensuring smooth operations and hitting sales targets. You'll be hands-on, from making beverages to keeping the store clean and welcoming for customers. Your leadership will also focus on developing the team-providing training, support, and guidance to help them excel. Do you thrive in a fast-paced environment? Can you inspire your team, delegate effectively, and ensure everything runs smoothly? If you're ready for a dynamic leadership role, this could be the perfect fit for you. Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy. 30% EG Starbucks Discount on food, drinks, and merchandise! 24/7 Virtual GP & Wellbeing Service. 15% Asda Discount Card for extra savings! Employee Assistance Program. Quarterly Bonus Incentive-work hard and reap the rewards! Guaranteed Contracted Hours. Compassionate Leave for times that matter. Free Beverage on Shift. EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more! Life Assurance. Recognition Rewards to celebrate your achievements! Learning & Development. Work Anniversary Awards to mark your milestones. Career Progression Opportunities. Access to the Learning Hub, featuring the world's largest online course library! A typical day as an assistant manager- Act as second-in-command, managing the team, delegating tasks, and supporting training and development to ensure all colleagues feel welcomed. Coach, mentor, and motivate team members while fostering positive relationships by understanding their needs and concerns. Prepare rotas aligned with labour percentages and budget, and ensure the team promotes and upsells offers. Recognise and celebrate individual and team accomplishments to maintain high morale and engagement. Manage the store in the Store Manager's absence, ensuring compliance with Starbucks procedures for successful evaluations. Oversee inventory management, stock control, and weekly reporting, while driving efficiency and reducing waste. Maintain high merchandising standards, including stock levels, presentation, and price labelling, and ensure temperature records meet food safety standards. Ensure adherence to Health & Safety, Food Safety, and hygiene procedures, while managing cash handling, including banking, float checks, and reporting. Got what it takes? Management experience preferred, but not required. Previous experience as a team leader in hospitality or retail. Strong leadership and communication skills with the ability to inspire and motivate a team. Eager to step up, lead a team, and make a meaningful impact. Apply today to start your fantastic career as our Starbucks Assistant Manager! To apply please email a copy of your CV to with the reference 'Starbucks Assistant Manager - Falmouth - 115314' INDSTAR
Food & Beverage Assistant Manager (Band 1) - Maidenhead Summary INTERNAL APPLICANTS ONLY Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 per week, any 5 days out of 7, some weekend working will be required. Typical shifts are between the hours of 08:00 and 18:30 - you will typically work 7.5 hours per shift. Salary: 28,509 Duration: Permanent Interview date: 1st or 3rd October What it's like to work here Cliveden is a busy site; last year we welcomed over 500,000 visitors, so no two days are ever the same. We are a large and friendly team, operating over 6 outlets, so there's lots of variety within the role. As an Assistant Manager, you will be a key part of the leadership team and will report into the Senior Food and Beverage Manager. You will take direct responsibility for leading, supporting, and managing members of the team, ensuring high standards of performance, development, and engagement. You will also coach, motivate, and guide our 70+ team members to deliver the highest levels of service. This role combines day-to-day operational management with people leadership, requiring you to balance hands-on delivery with overseeing team performance To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: used to achieving outstanding customer service in a similar environment. a good leader of people, skilled in setting personal objectives and giving feedback. experienced with budgets to increase income and control costs (including managing stock and waste). a people person, with a friendly attitude and great communication skills. aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Oct 07, 2025
Full time
Food & Beverage Assistant Manager (Band 1) - Maidenhead Summary INTERNAL APPLICANTS ONLY Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 per week, any 5 days out of 7, some weekend working will be required. Typical shifts are between the hours of 08:00 and 18:30 - you will typically work 7.5 hours per shift. Salary: 28,509 Duration: Permanent Interview date: 1st or 3rd October What it's like to work here Cliveden is a busy site; last year we welcomed over 500,000 visitors, so no two days are ever the same. We are a large and friendly team, operating over 6 outlets, so there's lots of variety within the role. As an Assistant Manager, you will be a key part of the leadership team and will report into the Senior Food and Beverage Manager. You will take direct responsibility for leading, supporting, and managing members of the team, ensuring high standards of performance, development, and engagement. You will also coach, motivate, and guide our 70+ team members to deliver the highest levels of service. This role combines day-to-day operational management with people leadership, requiring you to balance hands-on delivery with overseeing team performance To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: used to achieving outstanding customer service in a similar environment. a good leader of people, skilled in setting personal objectives and giving feedback. experienced with budgets to increase income and control costs (including managing stock and waste). a people person, with a friendly attitude and great communication skills. aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Role: Starbucks Assistant Manager Location: Newmarket, CB8 0XG Hours: Full-Time Contract / Permanent Hourly Rate: £13.45 per hour Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace Role Overview Looking for Your Next Leadership Opportunity? Become an Assistant Manager at Starbucks! Step into the Assistant Manager role where you'll lead the store in the Store Manager's absence, ensuring smooth operations and hitting sales targets. You'll be hands-on, from making beverages to keeping the store clean and welcoming for customers. Your leadership will also focus on developing the team-providing training, support, and guidance to help them excel. Do you thrive in a fast-paced environment? Can you inspire your team, delegate effectively, and ensure everything runs smoothly? If you're ready for a dynamic leadership role, this could be the perfect fit for you. Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy. 30% EG Starbucks Discount on food, drinks, and merchandise! 24/7 Virtual GP & Wellbeing Service. 15% Asda Discount Card for extra savings! Employee Assistance Program. Quarterly Bonus Incentive-work hard and reap the rewards! Guaranteed Contracted Hours. Compassionate Leave for times that matter. Free Beverage on Shift. EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more! Life Assurance. Recognition Rewards to celebrate your achievements! Learning & Development. Work Anniversary Awards to mark your milestones. Career Progression Opportunities. Access to the Learning Hub, featuring the world's largest online course library! A typical day as an assistant manager- Act as second-in-command, managing the team, delegating tasks, and supporting training and development to ensure all colleagues feel welcomed. Coach, mentor, and motivate team members while fostering positive relationships by understanding their needs and concerns. Prepare rotas aligned with labour percentages and budget, and ensure the team promotes and upsells offers. Recognise and celebrate individual and team accomplishments to maintain high morale and engagement. Manage the store in the Store Manager's absence, ensuring compliance with Starbucks procedures for successful evaluations. Oversee inventory management, stock control, and weekly reporting, while driving efficiency and reducing waste. Maintain high merchandising standards, including stock levels, presentation, and price labelling, and ensure temperature records meet food safety standards. Ensure adherence to Health & Safety, Food Safety, and hygiene procedures, while managing cash handling, including banking, float checks, and reporting. Got what it takes? Management experience preferred, but not required. Previous experience as a team leader in hospitality or retail. Strong leadership and communication skills with the ability to inspire and motivate a team. Eager to step up, lead a team, and make a meaningful impact. Apply today to start your fantastic career as our Starbucks Assistant Manager! To apply please email a copy of your CV to with the reference 'Starbucks Assistant Manager- Newmarket East INDSTAR
Oct 06, 2025
Full time
Role: Starbucks Assistant Manager Location: Newmarket, CB8 0XG Hours: Full-Time Contract / Permanent Hourly Rate: £13.45 per hour Bonus Scheme: Quarterly Bonus Incentive! Company: EG Group Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace Role Overview Looking for Your Next Leadership Opportunity? Become an Assistant Manager at Starbucks! Step into the Assistant Manager role where you'll lead the store in the Store Manager's absence, ensuring smooth operations and hitting sales targets. You'll be hands-on, from making beverages to keeping the store clean and welcoming for customers. Your leadership will also focus on developing the team-providing training, support, and guidance to help them excel. Do you thrive in a fast-paced environment? Can you inspire your team, delegate effectively, and ensure everything runs smoothly? If you're ready for a dynamic leadership role, this could be the perfect fit for you. Why Starbucks? To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy. 30% EG Starbucks Discount on food, drinks, and merchandise! 24/7 Virtual GP & Wellbeing Service. 15% Asda Discount Card for extra savings! Employee Assistance Program. Quarterly Bonus Incentive-work hard and reap the rewards! Guaranteed Contracted Hours. Compassionate Leave for times that matter. Free Beverage on Shift. EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more! Life Assurance. Recognition Rewards to celebrate your achievements! Learning & Development. Work Anniversary Awards to mark your milestones. Career Progression Opportunities. Access to the Learning Hub, featuring the world's largest online course library! A typical day as an assistant manager- Act as second-in-command, managing the team, delegating tasks, and supporting training and development to ensure all colleagues feel welcomed. Coach, mentor, and motivate team members while fostering positive relationships by understanding their needs and concerns. Prepare rotas aligned with labour percentages and budget, and ensure the team promotes and upsells offers. Recognise and celebrate individual and team accomplishments to maintain high morale and engagement. Manage the store in the Store Manager's absence, ensuring compliance with Starbucks procedures for successful evaluations. Oversee inventory management, stock control, and weekly reporting, while driving efficiency and reducing waste. Maintain high merchandising standards, including stock levels, presentation, and price labelling, and ensure temperature records meet food safety standards. Ensure adherence to Health & Safety, Food Safety, and hygiene procedures, while managing cash handling, including banking, float checks, and reporting. Got what it takes? Management experience preferred, but not required. Previous experience as a team leader in hospitality or retail. Strong leadership and communication skills with the ability to inspire and motivate a team. Eager to step up, lead a team, and make a meaningful impact. Apply today to start your fantastic career as our Starbucks Assistant Manager! To apply please email a copy of your CV to with the reference 'Starbucks Assistant Manager- Newmarket East INDSTAR
About the role We are looking for a motivated Food & Beverage Assistant Manager to join our team and support the smooth running of our busy restaurant and bar. As a Food & Beverage Assistant Manager, you will play a key role in leading front-of-house staff, ensuring high standards of service, and helping deliver memorable guest experiences click apply for full job details
Oct 06, 2025
Full time
About the role We are looking for a motivated Food & Beverage Assistant Manager to join our team and support the smooth running of our busy restaurant and bar. As a Food & Beverage Assistant Manager, you will play a key role in leading front-of-house staff, ensuring high standards of service, and helping deliver memorable guest experiences click apply for full job details
Restaurant Manager - Accommodation Available - New Milton, Hampshire Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more. What's in it for you? Attractive salary and service charge Annual performance-based bonus scheme Private healthcare Company pension Accommodation available if required Employee recognition awards Cashback healthcare cover after probation Continued career development with recognised training providers Generous friends and family rate at Iconic Luxury Hotels 25% discount on all food and beverage Discount on spa treatment and products Refer a friend incentive Team social events, seasonal gifts and much more Restaurant Manager - About you Proven experience in managing a restaurant in the luxury sector is essential Previous management experience in a high volume restaurant is desirable Confidence managing a large team in a fast paced environment Experience in delivering training, writing rotas and team management Pro-active and passionate for your work and communication with colleagues Enthusiastic about hospitality and 5 star service Keen eye for detail and flexible attitude Aim of the Restaurant Manager role In this Head of Department role, it will be to lead the delivery of exceptional customer service and motivating team members to reach their growth potential through continuous learning and development. You will be responsible for increasing profitability by reducing costs and wastage, whilst increasing spends and business, as well as improving productivity Key responsibilities of the Restaurant Manager Take ownership of managing the restaurant, stillroom and room service within The Dining Room Have a strong customer facing presence in restaurant trading peak times and ensure that service is performed at high level in a professional manner Support Assistant Restaurant Managers with training to keep 5 star standards Delegate responsibilities and tasks to the Assistant Managers and Supervisors, other employees effectively ensuring follow up and accountability Take ownership for the administration of the restaurant reporting to the Food and Beverage Operations Director Take ownership for the preparation and presentation of trainings and briefings to the Company's specification To hold monthly staff meetings to ensure effective communication and control Respectfully support disciplinary matters within the restaurant Be aware and confident of product knowledge of all services offered in the Hotel to ensure that all guests' wishes are met as far as reasonably possible Continuously keep staff informed of restaurant and room service and hotel goals, budgets and standards Assist the Food and Beverage Operations Director in keeping the Deputy General Manager and General Manager informed of all comments and complaints received from guests and to use these where possible to improve service standards showing integrity and discretion at all times To handle and follow up on every type of guest comment and feedback To liaise with Reception / Reservations re table bookings and special requests Implement appropriate strategies to resolve adverse trends and improve sales together with Food and Beverage Operations Director To show a constant united front of management to the staff through respect, listening, training and teamwork If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Oct 04, 2025
Full time
Restaurant Manager - Accommodation Available - New Milton, Hampshire Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more. What's in it for you? Attractive salary and service charge Annual performance-based bonus scheme Private healthcare Company pension Accommodation available if required Employee recognition awards Cashback healthcare cover after probation Continued career development with recognised training providers Generous friends and family rate at Iconic Luxury Hotels 25% discount on all food and beverage Discount on spa treatment and products Refer a friend incentive Team social events, seasonal gifts and much more Restaurant Manager - About you Proven experience in managing a restaurant in the luxury sector is essential Previous management experience in a high volume restaurant is desirable Confidence managing a large team in a fast paced environment Experience in delivering training, writing rotas and team management Pro-active and passionate for your work and communication with colleagues Enthusiastic about hospitality and 5 star service Keen eye for detail and flexible attitude Aim of the Restaurant Manager role In this Head of Department role, it will be to lead the delivery of exceptional customer service and motivating team members to reach their growth potential through continuous learning and development. You will be responsible for increasing profitability by reducing costs and wastage, whilst increasing spends and business, as well as improving productivity Key responsibilities of the Restaurant Manager Take ownership of managing the restaurant, stillroom and room service within The Dining Room Have a strong customer facing presence in restaurant trading peak times and ensure that service is performed at high level in a professional manner Support Assistant Restaurant Managers with training to keep 5 star standards Delegate responsibilities and tasks to the Assistant Managers and Supervisors, other employees effectively ensuring follow up and accountability Take ownership for the administration of the restaurant reporting to the Food and Beverage Operations Director Take ownership for the preparation and presentation of trainings and briefings to the Company's specification To hold monthly staff meetings to ensure effective communication and control Respectfully support disciplinary matters within the restaurant Be aware and confident of product knowledge of all services offered in the Hotel to ensure that all guests' wishes are met as far as reasonably possible Continuously keep staff informed of restaurant and room service and hotel goals, budgets and standards Assist the Food and Beverage Operations Director in keeping the Deputy General Manager and General Manager informed of all comments and complaints received from guests and to use these where possible to improve service standards showing integrity and discretion at all times To handle and follow up on every type of guest comment and feedback To liaise with Reception / Reservations re table bookings and special requests Implement appropriate strategies to resolve adverse trends and improve sales together with Food and Beverage Operations Director To show a constant united front of management to the staff through respect, listening, training and teamwork If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Food & Beverage Assistant Manager (Band 1) - Maidenhead Summary INTERNAL APPLICANTS ONLY Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 per week, any 5 days out of 7, some weekend working will be required. Typical shifts are between the hours of 08:00 and 18:30 - you will typically work 7.5 hours per shift. Salary: 28,509 Duration: Permanent Interview date: 1st or 3rd October What it's like to work here Cliveden is a busy site; last year we welcomed over 500,000 visitors, so no two days are ever the same. We are a large and friendly team, operating over 6 outlets, so there's lots of variety within the role. As an Assistant Manager, you will be a key part of the leadership team and will report into the Senior Food and Beverage Manager. You will take direct responsibility for leading, supporting, and managing members of the team, ensuring high standards of performance, development, and engagement. You will also coach, motivate, and guide our 70+ team members to deliver the highest levels of service. This role combines day-to-day operational management with people leadership, requiring you to balance hands-on delivery with overseeing team performance To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: used to achieving outstanding customer service in a similar environment. a good leader of people, skilled in setting personal objectives and giving feedback. experienced with budgets to increase income and control costs (including managing stock and waste). a people person, with a friendly attitude and great communication skills. aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Oct 04, 2025
Full time
Food & Beverage Assistant Manager (Band 1) - Maidenhead Summary INTERNAL APPLICANTS ONLY Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: 37.5 per week, any 5 days out of 7, some weekend working will be required. Typical shifts are between the hours of 08:00 and 18:30 - you will typically work 7.5 hours per shift. Salary: 28,509 Duration: Permanent Interview date: 1st or 3rd October What it's like to work here Cliveden is a busy site; last year we welcomed over 500,000 visitors, so no two days are ever the same. We are a large and friendly team, operating over 6 outlets, so there's lots of variety within the role. As an Assistant Manager, you will be a key part of the leadership team and will report into the Senior Food and Beverage Manager. You will take direct responsibility for leading, supporting, and managing members of the team, ensuring high standards of performance, development, and engagement. You will also coach, motivate, and guide our 70+ team members to deliver the highest levels of service. This role combines day-to-day operational management with people leadership, requiring you to balance hands-on delivery with overseeing team performance To find out more about what it's like to work in a food and beverage team for the National Trust, click here to watch our video. What you'll be doing As Food and Beverage Assistant Manager, you'll be working closely with the Food and Beverage Manager. You'll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve. You'll always have an eye on ways to improve service and standards for our visitors. You'll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team. You'll make sure that the team follow all relevant legislation and National Trust policies. You'll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: used to achieving outstanding customer service in a similar environment. a good leader of people, skilled in setting personal objectives and giving feedback. experienced with budgets to increase income and control costs (including managing stock and waste). a people person, with a friendly attitude and great communication skills. aware of health and safety compliance. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Guest Service Assistant Food & Beverage - Bristol Guest Service Assistant Food & Beverage Arnos Manor Hotel, Bristol Job Description Arnos Manor Hotel is a beautifully unique 73 bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century Arnos Manor has retained many of its original features and charming character. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage Full Time
Oct 03, 2025
Full time
Guest Service Assistant Food & Beverage - Bristol Guest Service Assistant Food & Beverage Arnos Manor Hotel, Bristol Job Description Arnos Manor Hotel is a beautifully unique 73 bedroom hotel bustling bar, restaurant and adaptable meeting and event space for 200 all within a beautifully unique listed building. Being built in the 17th century Arnos Manor has retained many of its original features and charming character. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage Full Time
Assistant Back of House Manager - London Become a Londoner Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards potential. Stand out from the crowd by joining London's first 'Super Boutique' hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for an Assistant Back of House Manager to join our Back of House Team at The Londoner. Overview: The role of Assistant Back of House Manager for The Londoner will be a very important position due to the nature and size of our food and beverage operation. As Assistant Back of House Manger you will be responsible for assisting the Back of House Manager in the smooth running of the Kitchen and Back of House operation. You will be responsible for collating all cutlery and crockery stock takes and highlighting any breakages or concerns. As Assistant Back of House Manager you will be responsible for supporting with training and gathering feedback to measure training effectiveness. Identification of training needs and requirements in F&B back of house, alongside the Back of House Manager. Co-ordinate incoming/outgoing deliveries. Compilation of health and safety audits in Excel About You: Current Back of House supervisory or management experience within a large multi food and beverage operation. Demonstrates the ability to proactively prioritise needs, put priorities first and effectively manages time. Displays a working knowledge of the Hotel in order to assist internal & external clients. Is up to date with current health and safety procedures in food and beverage. Has health and safety qualifications at a minimum CIEH Level Two. Our Benefits Package: Competitive salary 28 days Holiday per annum including Bank Holidays increasing with long service Complimentary hot meals, salad bar and unlimited beverages provided daily Recommend a Friend Scheme of up to 500 per friend recommended. Annual complimentary night stays within our hotels Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends Access to a discount platform for all of the most popular stores and outlets Auto enrolment into our company pension scheme Regular social events across all hotels Annual company recognition events held in January each year Wellbeing champions across all of our hotels Access to our company doctor for medical appointments and occupational health support Access for all hosts to our online learning platform Edwardian Academy Opportunities for promotion and a wide range of training programs to support your development Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Oct 02, 2025
Full time
Assistant Back of House Manager - London Become a Londoner Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards potential. Stand out from the crowd by joining London's first 'Super Boutique' hotel. At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for an Assistant Back of House Manager to join our Back of House Team at The Londoner. Overview: The role of Assistant Back of House Manager for The Londoner will be a very important position due to the nature and size of our food and beverage operation. As Assistant Back of House Manger you will be responsible for assisting the Back of House Manager in the smooth running of the Kitchen and Back of House operation. You will be responsible for collating all cutlery and crockery stock takes and highlighting any breakages or concerns. As Assistant Back of House Manager you will be responsible for supporting with training and gathering feedback to measure training effectiveness. Identification of training needs and requirements in F&B back of house, alongside the Back of House Manager. Co-ordinate incoming/outgoing deliveries. Compilation of health and safety audits in Excel About You: Current Back of House supervisory or management experience within a large multi food and beverage operation. Demonstrates the ability to proactively prioritise needs, put priorities first and effectively manages time. Displays a working knowledge of the Hotel in order to assist internal & external clients. Is up to date with current health and safety procedures in food and beverage. Has health and safety qualifications at a minimum CIEH Level Two. Our Benefits Package: Competitive salary 28 days Holiday per annum including Bank Holidays increasing with long service Complimentary hot meals, salad bar and unlimited beverages provided daily Recommend a Friend Scheme of up to 500 per friend recommended. Annual complimentary night stays within our hotels Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends Access to a discount platform for all of the most popular stores and outlets Auto enrolment into our company pension scheme Regular social events across all hotels Annual company recognition events held in January each year Wellbeing champions across all of our hotels Access to our company doctor for medical appointments and occupational health support Access for all hosts to our online learning platform Edwardian Academy Opportunities for promotion and a wide range of training programs to support your development Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Guest Service Assistant Food & Beverage - Shifnal Guest Service Assistant Food & Beverage Park House Hotel, Shifnal Set on the edge of the market town of Shifnal. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage
Oct 02, 2025
Full time
Guest Service Assistant Food & Beverage - Shifnal Guest Service Assistant Food & Beverage Park House Hotel, Shifnal Set on the edge of the market town of Shifnal. The Role of Guest Service Assistant Food & Beverage The Guest Service Assistant Food & Beverage will be responsible for providing a warm welcome for our guests as they use the Food & Beverage outlets. Guest Service Assistant Food & Beverage will ensure that they deliver a service of a high standard, work collaboratively and safely at all times whilst delivering that exceptional customer service and creating memorable experiences. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to have a real impact on our guest experience. The role is a hands-on role for someone who is flexible and enjoys the variety of restaurant, bar and events. The Guest Service Assistant Food & Beverage will ideally be experienced in Food & Beverage and have the drive and passion to create a great experience. We will help you develop and grow your skills and knowledge to grow in your career. The role of Guest Service Assistant Food & Beverage will report to the Assistant Manager and is ideal for someone who has strong demonstratable experience in customer service and a great attitude and willing to learn. Job Overview: As a Guest Service Assistant in the Food & Beverage department, you will play a key role in creating an exceptional experience for our hotel guests. You will be responsible for ensuring guests feel welcomed, comfortable, and valued throughout their visit to our restaurant, bar, and other dining facilities. Your primary duties will include assisting with the setup and service of Food & Beverages, maintaining cleanliness and organisation, and providing outstanding customer service. You will work closely with other team members to maintain high standards of service and contribute to a positive and efficient atmosphere. Experience & Qualifications Strong communication and organisational skills and professional manner. Evidential attention to detail. Ideally experience working in a Food & Beverage environment. Benefits £30 BB per night colleague rate £60 BB per night for Friends and Family rate Celebration of milestone employment anniversaries 50% off Food & Beverage in our hotels Meals on duty provided Access to Hospitality Rewards Offerings from retail and dining discounts Employee Assistance Programme and same day on-line GP appointments Quarterly Shining Star recognition Annual colleague celebrations Guest Service Assistant Food & Beverage
Premier Work Support are currently looking for a permanent Food and Beverage Assistant Manager to support the day-to-day operations across our premium lounges, caf s, bars, and restaurants. You will lead the F&B team, manage stock, oversee rotas, and ensure high standards of service and compliance, all while working in one of the most exciting settings around. What we are looking for: Supervisory experience in a hospitality setting Level 2 Food Hygiene & Health and Safety Strong knowledge of both Front and Back of House operations Experience working to KPIs and managing budgets What is in it for you? Funded apprenticeships (Level 3-7) Medicash healthcare support & retail discounts Discounted BUPA dental plans Access to wellbeing and EAP services Gym, travel, and retail perks Cycle to Work & Costco schemes Parking available This is a shift-based role that includes early mornings, evenings, weekends, and bank holidays - trading hours between 03:00am - 00:00am - please note you will not be working all of these hours, shifts will fall in these hours. If this is the role for you, please apply today!
Oct 01, 2025
Full time
Premier Work Support are currently looking for a permanent Food and Beverage Assistant Manager to support the day-to-day operations across our premium lounges, caf s, bars, and restaurants. You will lead the F&B team, manage stock, oversee rotas, and ensure high standards of service and compliance, all while working in one of the most exciting settings around. What we are looking for: Supervisory experience in a hospitality setting Level 2 Food Hygiene & Health and Safety Strong knowledge of both Front and Back of House operations Experience working to KPIs and managing budgets What is in it for you? Funded apprenticeships (Level 3-7) Medicash healthcare support & retail discounts Discounted BUPA dental plans Access to wellbeing and EAP services Gym, travel, and retail perks Cycle to Work & Costco schemes Parking available This is a shift-based role that includes early mornings, evenings, weekends, and bank holidays - trading hours between 03:00am - 00:00am - please note you will not be working all of these hours, shifts will fall in these hours. If this is the role for you, please apply today!
