5 jobs found

Location Around Leeds area Job Title : Automotive Warranty Technical Claims Specialist, Job Details: Salary:from £26700 (level 2) to £31500 (level 3) plus overtime and excellent holidays (5 weeks plus Bank Holidays) Monday to Friday. West Yorkshire - Hybrid/Homeworking. This role is ideal for a Qualified Motor Vehicle Technician seeking a varied role with a good work-life balance. Must have L2 or L3 NVQ in Maintenence and vehicle repair or equivalent. IMI. Key Responsibilities; include: Handling Vehicle Technical claims and telephone enquiries from customers, dealerships, and end users. Working with many major motor manufacturers like JLR, Bentley, Aston Martin, McLaren, PSA group, Volvo, and Renault. to name afew. Using your technical knowledge to authorize claims and negotiate payments for Engine Repairs, mechanical breakdowns, parts, and labour rates, which can involve high values. Qualifications and Skills Required; - City & Guilds Level 3 certificate (or equivalent) in Motor Vehicle Maintenance. (Will consider Level 2 with relevant experience) - Previous experience in a Motor Vehicle Technical Environment. - Excellent customer service skills. - Reasonable IT literacy. Work Environment; - Initially full-time office-based training, followed by the option to work from home. - The employer is a well-established company with nearly 50 years in the industry, known for award-winning vehicle warranty and asset protection products. Benefits: - 25 days holiday plus Bank Holidays. - Option to buy additional holidays. - Childcare Vouchers. - Cycle to Work scheme. - Private Medical Insurance. - Excellent career progression opportunities. Application: Interested candidates are encouraged to apply in the first instance. This summary covers the main aspects of the job advert, providing a clear overview of what the position entails and the benefits offered. Job Types: Full-time, Permanent Benefits: Additional leave Casual dress Company pension Cycle to work scheme Free parking Life insurance On-site parking Sick pay Work from home

Advancing People - Recruitment Specialists are now recruiting for a remote Insurance Claims Complaints Specialist to join a VC Backed Tech company who are using AI to help insurers process Claims in record time. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Complaints Specialist you will be responsible managing complaints end to end, from first notification through to a successful outcome. To be considered for this role you must have proven Insurance complaints experience within at least one of the following sectors: Automotive - Property - Travel - Gadget/Warranty - Pet This role is ideal for: An experienced complaints specialist who wants real ownership in a high-growth environment A senior insurance claims handler ready to specialise and build a function from scratch The Role: Own your specialist function end to end with high autonomy Investigate, build cases, and drive outcomes across the claims portfolio Develop and improve processes, templates, and workflows as the function scales Coach claims handlers on identifying relevant opportunities at the point of claim Track and report on performance metrics for your function Attend client meetings as a domain expert in your specialism Maintain accurate records for audit, compliance, and client reporting The Person: Based anywhere within the UK or Ireland with work authorisation At least 2+ years of experience handling insurance complaints, quality assurance, or regulatory compliance Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is beneficial Startup or high-growth experience is a plus This is a full time Permanent fully remote position offering an annual salary of 45,000 - 55,000 + 15% Bonus + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Our client, a reputable multi-franchise approved commercial vehicle dealer group with multiple centres across South West England, is seeking a dedicated Vehicle Warranty Administrator to join their Avonmouth branch. This role offers an excellent opportunity for experienced administration professionals to work within a leading automotive environment. As a Vehicle Warranty Administrator, you will play a key part in ensuring smooth warranty processing, accurate claims, and high levels of customer satisfaction. Benefits Of A Warranty Administrator: Starting salary approximately 30,000 per annum, dependent on experience 30 days holiday annually, including bank holidays Access to manufacturer-accredited training and ongoing development programmes Company pension scheme Private healthcare provisions and other employee benefits Opportunity to work with a well-established, industry-leading commercial vehicle brand Working hours: 40 hours per week, Monday to Friday, 8:30am - 5:00pm Duties Of A Warranty Administrator: Prepare and submit warranty claims directly to manufacturers for payment Check and reconcile weekly warranty statements, query overdue claims, and resolve discrepancies Ensure all warranty documentation complies with manufacturer policies and standards Collate and process invoices and warranty claims with total accuracy Complete all repair order documentation thoroughly and correctly Manage policy claims efficiently, ensuring accurate customer reimbursements Control and reconcile warranty credits, managing discrepancies effectively Maintain high standards in handling displaced material returned to manufacturers Liaise across departments to ensure seamless warranty administration Requirements Of A Warranty Administrator: Previous experience in an administrative or clerical role, ideally within the automotive sector Strong data entry and organisational skills with meticulous attention to detail Excellent communication skills and a customer-focused approach Ability to work collaboratively with colleagues across different departments Knowledge of vehicle warranty administration is advantageous but not essential Familiarity with commercial vehicles and automotive industry practices is a plus This Vehicle Warranty Administrator role provides a rewarding career path within a dynamic automotive environment. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Avonmouth and Bristol, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

An excellent opportunity has arisen for a skilled Aftersales Advisor to join a leading car supermarket based in Hinckley. This is a vital role within a fast-paced, customer-focused environment, where you will serve as the primary point of contact between customers, warranty providers, and repair centres. The successful individual will ensure that every customer interaction demonstrates professionalism and delivers outstanding service. Benefits Of An Aftersales Advisor: Monday to Friday working pattern (no weekends) 24,500 basic salary 28 days holiday allowance Free onsite parking Supportive team environment with ongoing training and development opportunities Duties Of An Aftersales Advisor: Handling customer enquiries and warranty claims efficiently and professionally Coordinating between customers, warranty providers, and repair agents to ensure smooth processes Managing customer complaints with empathy, providing clear communication and resolutions Providing regular updates to customers throughout repair or warranty processes Ensuring all customer needs and expectations are met to the highest standard Maintaining accurate records and documentation related to aftersales activities Requirements Of An Aftersales Advisor: Proven experience in a customer service role, ideally within the motor trade sector Confident communicator with strong administration and PC skills Friendly, professional, and customer-focused approach Excellent problem-solving abilities and resilience in a busy environment Ability to multitask effectively and stay organised under pressure Technical or vehicle knowledge is advantageous but not mandatory If this Aftersales Advisor role sounds like the perfect opportunity for your skills and experience, contact Aedan Oliver at Perfect Placement today! Contact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Hinckley and Leicestershire, today to discover more about this fantastic Aftersales Advisor opportunity.

Experienced Warranty and Parts Administrator Needed for Reputable North Bristol Dealership Our client, is seeking a Warranty and Parts Administrator to join their dedicated team. This role offers an excellent opportunity for experienced automotive professionals looking to progress within a reputable and customer-focused business. Benefits for the Successful Warranty and Parts Administrator: Competitive salary between 28,000 and 35,000 per annum, dependent on experience 42.5-hour week, Monday to Friday, 8:00am-5:00pm 22 days annual leave plus bank holidays Workplace pension scheme Staff purchase discounts Long-term career development within a reputable, family-run dealership Duties: Prepare and submit warranty claims to manufacturers for payment, ensuring all documentation aligns with manufacturer guidelines Check and clear weekly statements; query any overdue claims or discrepancies in payments Accurately prepare invoices and warranty claims following departmental standards Complete repair order documentation thoroughly and correctly Manage policy claims efficiently to ensure customer reimbursements are accurate Maintain control over returned displaced materials and reconcile warranty credits Administer warranty discrepancies promptly and accurately Identify and supply parts to workshop personnel for vehicle repairs Assist with parts stock control and audit processes Handle parts inquiries from trade and retail customers, providing excellent customer service Requirements for the Warranty and Parts Administrator position: Previous experience working with automotive parts or handling warranty claims is highly advantageous but not essential Strong automotive aftersales experience in a customer service or administrative role Excellent clerical and data entry skills with high attention to detail Organisational abilities to manage multiple tasks effectively Customer-focused approach with the ability to work collaboratively across departments Knowledge of Pinnacle dealer management system is beneficial but not essential UK driving licence with minimal points is essential This is an excellent opportunity for a dedicated Warranty and Parts Administrator to develop their career within a thriving dealership. If you possess the necessary skills and experience, we invite you to apply for this rewarding position. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and the surrounding region, today to discover more about this fantastic Warranty and Parts Administrator opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.