Engineer Coordinator Location: Tunbridge Wells Salary: 26,500 circa Hours: Monday to Friday, 8:30am - 5:30pm (including 1-hour lunch) Our client, a reputable organisation, is hiring for a proactive and highly organised Remedial Works Coordinator to support the delivery of projects. This is an office-based role where you will coordinate materials, engineers, subcontractors, and documentation throughout the entire project lifecycle - from customer instruction to invoicing and finalisation. You will also have the opportunity to self-deliver smaller remedial works and provide vital administrative support for larger engineer-led projects. What you will be doing: Managing remedial and extra works from instruction through to completion Organising materials, equipment, subcontractors, and scheduling tasks Preparing and issuing Risk Assessments & Method Statements Maintaining accurate job records and updating management systems Liaising with engineers, clients, finance teams, and internal departments Ensuring reports are completed and jobs are invoiced promptly Providing feedback to sales and quoting teams, supporting process improvements What you will bring: Strong organisational skills with excellent attention to detail Confident communicator at all levels Proactive approach with the ability to manage multiple tasks efficiently Logical problem-solving skills Good IT skills (Word, Excel, Outlook) Ability to work independently and collaboratively Experience supporting engineering, maintenance, or technical service teams is highly desirable This role offers a fantastic opportunity to join a dynamic team in a supportive environment. If you are an experienced administrator or coordinator with a passion for technical projects, we would love to hear from you! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
May 15, 2026
Full time
Engineer Coordinator Location: Tunbridge Wells Salary: 26,500 circa Hours: Monday to Friday, 8:30am - 5:30pm (including 1-hour lunch) Our client, a reputable organisation, is hiring for a proactive and highly organised Remedial Works Coordinator to support the delivery of projects. This is an office-based role where you will coordinate materials, engineers, subcontractors, and documentation throughout the entire project lifecycle - from customer instruction to invoicing and finalisation. You will also have the opportunity to self-deliver smaller remedial works and provide vital administrative support for larger engineer-led projects. What you will be doing: Managing remedial and extra works from instruction through to completion Organising materials, equipment, subcontractors, and scheduling tasks Preparing and issuing Risk Assessments & Method Statements Maintaining accurate job records and updating management systems Liaising with engineers, clients, finance teams, and internal departments Ensuring reports are completed and jobs are invoiced promptly Providing feedback to sales and quoting teams, supporting process improvements What you will bring: Strong organisational skills with excellent attention to detail Confident communicator at all levels Proactive approach with the ability to manage multiple tasks efficiently Logical problem-solving skills Good IT skills (Word, Excel, Outlook) Ability to work independently and collaboratively Experience supporting engineering, maintenance, or technical service teams is highly desirable This role offers a fantastic opportunity to join a dynamic team in a supportive environment. If you are an experienced administrator or coordinator with a passion for technical projects, we would love to hear from you! Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about charity events and develop a career in fundraising? Then join Shelter as a Mass Participation Events Coordinator and you could soon be playing a vital role at the heart of our Community and Events team, helping to deliver our flagship Walk for Home event this winter in London, and supporting Shelter s participation in some of the UKs leading challenge events. About the role This coordinator role sits within our Mass Participation team in our Income Generation directorate. The role supports participants in mass participation events both organised by third parties including the London Marathon or bespoke Shelter events that you will have responsibilities for. The main objective of the co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results. This role will give you the exciting opportunity to work on our busy third-party programme, enabling delivery of events including London Marathon, London Landmarks Half Marathon and the Hackney Half and support the development of new bespoke products. This role is a fantastic opportunity to gain experience across a variety of mass participation events with the chance to be involved in event delivery, supporter stewardship and volunteer management for some of the most prestigious events in the charity calendar. About you You will enjoy collaborating and communicating with a wide range of stakeholders, and have experience designing and working across customer journeys with multiple touchpoints. You will bring strong attention to detail and a proactive, solutions-focused approach to your work. You will have a proven track record of delivering against financial targets, with experience in monitoring performance and reporting on progress. Good time management and organisational skills are important for this role as there s a lot to do, it s important to be able to manage your time effectively. The team has a great positive attitude in supporting with this and can suggest different tools and methods to help you stay on top of your work. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home). We re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well. How to Apply Please click Apply for Job below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement or work history won t be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
May 15, 2026
Full time
Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about charity events and develop a career in fundraising? Then join Shelter as a Mass Participation Events Coordinator and you could soon be playing a vital role at the heart of our Community and Events team, helping to deliver our flagship Walk for Home event this winter in London, and supporting Shelter s participation in some of the UKs leading challenge events. About the role This coordinator role sits within our Mass Participation team in our Income Generation directorate. The role supports participants in mass participation events both organised by third parties including the London Marathon or bespoke Shelter events that you will have responsibilities for. The main objective of the co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results. This role will give you the exciting opportunity to work on our busy third-party programme, enabling delivery of events including London Marathon, London Landmarks Half Marathon and the Hackney Half and support the development of new bespoke products. This role is a fantastic opportunity to gain experience across a variety of mass participation events with the chance to be involved in event delivery, supporter stewardship and volunteer management for some of the most prestigious events in the charity calendar. About you You will enjoy collaborating and communicating with a wide range of stakeholders, and have experience designing and working across customer journeys with multiple touchpoints. You will bring strong attention to detail and a proactive, solutions-focused approach to your work. You will have a proven track record of delivering against financial targets, with experience in monitoring performance and reporting on progress. Good time management and organisational skills are important for this role as there s a lot to do, it s important to be able to manage your time effectively. The team has a great positive attitude in supporting with this and can suggest different tools and methods to help you stay on top of your work. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About the team This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home). We re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well. How to Apply Please click Apply for Job below. You are required to submit your work history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We work together to achieve our shared purpose We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement or work history won t be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
One of the leading industrial door manufacturers has an exciting new opportunity for a Business Development Manager to join the business. They are offering an impressive salary package of 45-50k basic with a 780 monthly car allowance and additional bonus. The candidate's location will ideally be Midlands-based, as this role will cover the Midlands area. In this role, you will work closely with the UK Service Sales Manager and internal sales team to drive profitable growth of the service portfolio, aligning with company targets and objectives across your designated region. Key responsibilities of the Business Development Manager. Maintaining and renewing profitable service contracts, while supporting the Service Coordinator in delivering excellent customer outcomes. Identifying and securing new business opportunities, winning profitable service contracts from target customers within your territory. Promoting and selling the full range of service offerings to both existing and prospective clients. Conducting regular field-based sales activity, including weekly customer meetings to demonstrate value-such as cost savings, reduced downtime, and long-term contract benefits-while achieving a conversion rate of over 60% from new installations to service agreements. Accurately maintaining CRM records and collaborating closely with Key Account Managers and Service Engineers to ensure a seamless customer experience. Contributing to joint projects with colleagues and providing reliable sales forecasts to the UK Service Sales Manager. Requirements of the Business Development Manager: Proven experience in field-based sales, ideally selling service solutions (industry experience is advantageous). Strong track record in customer account management, with a focus on building and maintaining long-term relationships. Experience using Microsoft Dynamics or a similar CRM system. Full, valid UK driving licence. Confident IT user, with advanced proficiency in Microsoft Office applications. In return the successful Business Development Manager will receive Salary of 45k- 50k Additional bonus between 15-24% (dependent on performance) 780 car allowance Healthcare plan Company Sick Pay Scheme Company Pension Scheme Recognition and Well-being Scheme Discount Portal 25 Days holiday + Bank Holiday (Holiday Flex Scheme) Ongoing training and development (On-Line Learning, Management Training or enhancing skills) As an employer they empower their employees to build their career around their own aspirations and ambitions, where they support them with regular training and development. If you would like to be a part of this incredible organisation, then simply click on the link below to apply.
May 15, 2026
Full time
One of the leading industrial door manufacturers has an exciting new opportunity for a Business Development Manager to join the business. They are offering an impressive salary package of 45-50k basic with a 780 monthly car allowance and additional bonus. The candidate's location will ideally be Midlands-based, as this role will cover the Midlands area. In this role, you will work closely with the UK Service Sales Manager and internal sales team to drive profitable growth of the service portfolio, aligning with company targets and objectives across your designated region. Key responsibilities of the Business Development Manager. Maintaining and renewing profitable service contracts, while supporting the Service Coordinator in delivering excellent customer outcomes. Identifying and securing new business opportunities, winning profitable service contracts from target customers within your territory. Promoting and selling the full range of service offerings to both existing and prospective clients. Conducting regular field-based sales activity, including weekly customer meetings to demonstrate value-such as cost savings, reduced downtime, and long-term contract benefits-while achieving a conversion rate of over 60% from new installations to service agreements. Accurately maintaining CRM records and collaborating closely with Key Account Managers and Service Engineers to ensure a seamless customer experience. Contributing to joint projects with colleagues and providing reliable sales forecasts to the UK Service Sales Manager. Requirements of the Business Development Manager: Proven experience in field-based sales, ideally selling service solutions (industry experience is advantageous). Strong track record in customer account management, with a focus on building and maintaining long-term relationships. Experience using Microsoft Dynamics or a similar CRM system. Full, valid UK driving licence. Confident IT user, with advanced proficiency in Microsoft Office applications. In return the successful Business Development Manager will receive Salary of 45k- 50k Additional bonus between 15-24% (dependent on performance) 780 car allowance Healthcare plan Company Sick Pay Scheme Company Pension Scheme Recognition and Well-being Scheme Discount Portal 25 Days holiday + Bank Holiday (Holiday Flex Scheme) Ongoing training and development (On-Line Learning, Management Training or enhancing skills) As an employer they empower their employees to build their career around their own aspirations and ambitions, where they support them with regular training and development. If you would like to be a part of this incredible organisation, then simply click on the link below to apply.
Location: Hybrid - office in High Holborn London/homeworking Salary: Band 3 £32,200 - £36,328 per annum (depending on experience) Contract: Permanent Hours: Full-time (37.5 hours per week) Start: As soon as possible About us: The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them. About the role This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting. You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high-quality data, and running accurate reports to time and target. What you'll need to succeed It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets. You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions. Knowledge of the health sector and working with hospitals or similar are desirable but not essential. What you'll get in return In addition to a competitive salary you will also have access to a benefits package including: 25 days holiday per year, increasing to 30 with length of service (plus the option to buy or sell up to 5 days per year); life assurance; flexible working (expectation of at least 2 days per week in the office); interest-free season ticket loan; enhanced pension scheme with up to 8% employer contribution; enhanced sick pay; enhanced maternity/adoption pay; employee assistance programme; access to a range of benefits and discounts focused on Health & Wellbeing, Family, Technology and Exercise & Fitness; support with further academic/professional development. How to apply Please download the JD for full role responsibilities and further information. Please submit an up-to-date CV and cover letter highlighting how your experience aligns with the role, via the apply now button. Interviews will be held on a rolling basis, please note the advert will be closed early if an appointment is made therefore please do not delay in applying. "We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships." REF-
May 15, 2026
Full time
Location: Hybrid - office in High Holborn London/homeworking Salary: Band 3 £32,200 - £36,328 per annum (depending on experience) Contract: Permanent Hours: Full-time (37.5 hours per week) Start: As soon as possible About us: The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff). We use accurate data to help improve the quality of critical care through audit, research and education, conducted with, and in the interests of, patients and those who care for them. About the role This is an exciting opportunity to contribute to improving care for critically ill patients in the NHS and beyond. Our National Clinical Audits (NCAs) use accurate, complete and valid data to provide hospitals with reports, which benchmark them against their peers, for use in improving the quality of the care they provide. The ideal candidate will utilise their experience, knowledge and skills to make a significant impact across data processing and reporting. You will work across our NCAs, including the Case Mix Programme (CMP), auditing adult critical care, and the National Cardiac Arrest Audit (NCAA), auditing resuscitation team response to in-hospital cardiac arrest. You will manage the participation of an allocation of units/hospitals, supporting audit staff in the collection, submission and processing of high-quality data, and running accurate reports to time and target. What you'll need to succeed It is essential that you have a proactive attitude, with excellent customer service skills and the ability to handle a large number of contacts. You must be able to communicate, both verbally and in writing, and adapt to different audiences with varied needs and skillsets. You will have strong administrative and organisational skills with excellent attention to detail, being able to understand and retain datasets and definitions. Knowledge of the health sector and working with hospitals or similar are desirable but not essential. What you'll get in return In addition to a competitive salary you will also have access to a benefits package including: 25 days holiday per year, increasing to 30 with length of service (plus the option to buy or sell up to 5 days per year); life assurance; flexible working (expectation of at least 2 days per week in the office); interest-free season ticket loan; enhanced pension scheme with up to 8% employer contribution; enhanced sick pay; enhanced maternity/adoption pay; employee assistance programme; access to a range of benefits and discounts focused on Health & Wellbeing, Family, Technology and Exercise & Fitness; support with further academic/professional development. How to apply Please download the JD for full role responsibilities and further information. Please submit an up-to-date CV and cover letter highlighting how your experience aligns with the role, via the apply now button. Interviews will be held on a rolling basis, please note the advert will be closed early if an appointment is made therefore please do not delay in applying. "We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships." REF-
Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Overstream House, Cambridge CB4 About Us Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness click apply for full job details
May 15, 2026
Full time
Services Coordinator Hours of work: Full-Time, 37.5 per week (5 days per week) Contract: Permanent Salary: £28,000 per annum Location: Overstream House, Cambridge CB4 About Us Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness click apply for full job details
Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset! Day to Day Manage consultancy cases by gathering client information and qualifying leads. Liaise with the consultancy team to ensure deadlines are met and expectations are managed. Report on completed cases, obtaining client reviews to ensure satisfaction. Maintain and update the VIP master client list and data sheets for accuracy. Provide feedback on consultancy hours used, leveraging CMS system reports. Assist with general administrative duties, including checking hours and contract statuses. Review consultant availability and assign work effectively for upcoming weeks. Coordinate with outsourced consultancy firms for tailored client services. YOU? Customer service experience, ideally in a corporate setting. Strong written and verbal communication skills with an empathetic touch. Proficiency in Microsoft Office and a willingness to learn new systems. Ability to interpret client documents and understand their needs. A meticulous attention to detail and commitment to excellent client service. A positive and adaptable mindset in a fast-paced team environment. INDHIN 48474CCR6 The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 15, 2026
Full time
Are you a motivated individual with a keen eye for detail and exceptional coordination skills? We're seeking a dynamic team member to join our client's consultancy team, playing a crucial role in delivering top-notch tax consultancy services! As a Client Services Coordinator, you'll provide vital administrative support to enhance our consultants' productivity. You'll ensure the smooth operation of consultancy cases, manage client expectations, and help minimise complaints, all while building strong relationships within the team. This role offers opportunities for professional development, including apprenticeships from the offset! Day to Day Manage consultancy cases by gathering client information and qualifying leads. Liaise with the consultancy team to ensure deadlines are met and expectations are managed. Report on completed cases, obtaining client reviews to ensure satisfaction. Maintain and update the VIP master client list and data sheets for accuracy. Provide feedback on consultancy hours used, leveraging CMS system reports. Assist with general administrative duties, including checking hours and contract statuses. Review consultant availability and assign work effectively for upcoming weeks. Coordinate with outsourced consultancy firms for tailored client services. YOU? Customer service experience, ideally in a corporate setting. Strong written and verbal communication skills with an empathetic touch. Proficiency in Microsoft Office and a willingness to learn new systems. Ability to interpret client documents and understand their needs. A meticulous attention to detail and commitment to excellent client service. A positive and adaptable mindset in a fast-paced team environment. INDHIN 48474CCR6 The Portfolio Group are acting on behalf of our client in recruiting for this position.
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
May 15, 2026
Full time
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
Salary: 31,000 per annum, plus Veolia benefits & 15% annual bonus Hours: Monday to Friday, 40 hours per week Location: Primarily based at Shepton Mallet (BA4 6NA) with travel to Exeter (EX2 8RF) required with use of company van When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Day to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for Essential Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems Desirable Previous experience operating within a similar industry; waste/transport/logistics What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
May 15, 2026
Full time
Salary: 31,000 per annum, plus Veolia benefits & 15% annual bonus Hours: Monday to Friday, 40 hours per week Location: Primarily based at Shepton Mallet (BA4 6NA) with travel to Exeter (EX2 8RF) required with use of company van When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Day to-day management of service delivery, including the dynamic allocation of work to vehicles/routes Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers Completing debriefs with front line staff and reporting necessary actions or updates as required Face-to-face engagement with drivers, supporting them to address any issues on route Reporting of all safety concerns or container damage and encouraging 'stop the job' if it is deemed unsafe to continue Ensuring Veolia legal compliance on-site (WTD, O'licence and transport compliance) What we're looking for Essential Able to demonstrate an understanding of transport compliance and WTD Good communication skills communicating with people of all levels including drivers, frontline employees and customers Ability to organise a busy workload and operate at a fast pace Working with a quality management system e.g. ISO Managing transport compliance. Experienced IT Skills, and the ability to adapt to Google operating systems Desirable Previous experience operating within a similar industry; waste/transport/logistics What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Consortium Professional Recruitment are pleased to be working with a global manufacturing business to recruit a Customer Care Advisor. This is an excellent opportunity for someone who enjoys problem solving, building strong customer relationships and delivering a high-quality after-sales experience within a collaborative and fast-paced environment. As a Customer Care Advisor, you will become part of a high-performing and supportive team focused on providing exceptional customer service from initial enquiry through to successful resolution. You will work closely with Sales and Quality teams, helping customers resolve technical product issues while contributing valuable insights that support continuous product improvement and service excellence. The Opportunity: As a Customer Care Advisor you ll play a key role in: • Delivering a professional and efficient after-sales service to customers across multiple channels • Providing technical and diagnostic support before, during and after product installation • Managing customer cases from initial enquiry through to resolution with a proactive and customer-focused approach • Supporting Sales and Quality teams by identifying trends, sharing technical findings and helping reduce recurring issues • Producing clear and detailed post-resolution reports to support product analysis and continuous improvement Your work will directly contribute to improving customer satisfaction, strengthening long-term client relationships and maintaining a market-leading reputation for service excellence. About You: We re looking for someone who can bring: • Previous experience within a customer service, customer care or after-sales support environment • Strong communication skills with the ability to manage challenging conversations professionally and positively • The confidence to resolve technical or complex customer issues in a calm and solutions-focused manner • Excellent organisational skills with the ability to prioritise workload and take ownership of cases • A customer-first mindset with a genuine passion for delivering outstanding service • Experience using CRM systems, SAP or Salesforce would be advantageous • Good working knowledge of Microsoft Outlook, Excel and Word • A flexible and adaptable approach with the ability to perform well under pressure The Benefits and Package: In return, you ll enjoy: • Salary: £26,973 • The opportunity to join a supportive and collaborative team environment • Career development within a globally recognised organisation • A varied and rewarding role with strong customer interaction • The chance to contribute to continuous improvement and operational excellence How to Apply: This exciting Customer Care Advisor opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
May 15, 2026
Full time
Consortium Professional Recruitment are pleased to be working with a global manufacturing business to recruit a Customer Care Advisor. This is an excellent opportunity for someone who enjoys problem solving, building strong customer relationships and delivering a high-quality after-sales experience within a collaborative and fast-paced environment. As a Customer Care Advisor, you will become part of a high-performing and supportive team focused on providing exceptional customer service from initial enquiry through to successful resolution. You will work closely with Sales and Quality teams, helping customers resolve technical product issues while contributing valuable insights that support continuous product improvement and service excellence. The Opportunity: As a Customer Care Advisor you ll play a key role in: • Delivering a professional and efficient after-sales service to customers across multiple channels • Providing technical and diagnostic support before, during and after product installation • Managing customer cases from initial enquiry through to resolution with a proactive and customer-focused approach • Supporting Sales and Quality teams by identifying trends, sharing technical findings and helping reduce recurring issues • Producing clear and detailed post-resolution reports to support product analysis and continuous improvement Your work will directly contribute to improving customer satisfaction, strengthening long-term client relationships and maintaining a market-leading reputation for service excellence. About You: We re looking for someone who can bring: • Previous experience within a customer service, customer care or after-sales support environment • Strong communication skills with the ability to manage challenging conversations professionally and positively • The confidence to resolve technical or complex customer issues in a calm and solutions-focused manner • Excellent organisational skills with the ability to prioritise workload and take ownership of cases • A customer-first mindset with a genuine passion for delivering outstanding service • Experience using CRM systems, SAP or Salesforce would be advantageous • Good working knowledge of Microsoft Outlook, Excel and Word • A flexible and adaptable approach with the ability to perform well under pressure The Benefits and Package: In return, you ll enjoy: • Salary: £26,973 • The opportunity to join a supportive and collaborative team environment • Career development within a globally recognised organisation • A varied and rewarding role with strong customer interaction • The chance to contribute to continuous improvement and operational excellence How to Apply: This exciting Customer Care Advisor opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
National Account Sales Co-Ordinator Location: Tamworth Salary: £29,250 basic salary + bonus + benefits Permanent/Full time About the role? This is a branch-based position supporting the sales team and providing exceptional customer service to major account head offices within the sector. The role is varied and hands-on, involving the coordination of sales activities, gathering key information, and managing specialist administrative tasks to ensure smooth day-to-day operations. Why should I apply? This opportunity offers the chance to join a well-established, respected organisation that provides genuine career development, long-term stability and a supportive working environment. The role sits within a business that values teamwork, integrity, and innovation, with a focus on sustainability, quality, and customer excellence. It's an excellent choice for someone seeking a rewarding career within a forward-thinking company that plays a key role in the catering and hospitality sector. What you will be doing? Provide administrative and customer service support to the sales team and major account head offices. Run regular customer reports, including monthly business plans and performance summaries. Support National Account Managers/Business Development Managers with product sourcing and quotations. Liaise with the supply chain team to manage rollouts, promotions, and stock levels effectively. Maintain and update customer databases, price files, catalogues, and bespoke order forms. Coordinate with internal teams and the call centre to resolve account-specific queries quickly. Manage bespoke and discontinued stock, ensuring appropriate levels are maintained. Prepare and deliver organised sample presentations and assist with customer projects. Use CRM and IT systems to analyse data, ensure compliance, and support continuous improvement. Be thorough, methodical, and diplomatic - ensuring consistency, accuracy, and excellent customer communication at all times. What will you ideally bring to the role? Proven experience in a sales support, administrative, or coordinator position (ideally within FMCG, distribution, or a related sector). Strong organisational and time management skills - able to prioritise tasks and meet deadlines. Excellent attention to detail with a structured and methodical approach to work. Confident communicator, both written and verbal, with the ability to liaise effectively across departments and with key customers. Skilled in using Microsoft Office and CRM/ERP systems to manage data and reporting. A problem-solving mindset, able to provide practical solutions to customer and operational challenges. Analytical thinking with the ability to interpret data and use insights to support decision-making. A team player who is approachable, diplomatic, and able to build strong working relationships. Self-disciplined and proactive, taking ownership of tasks and following them through to completion. A customer-focused attitude, committed to delivering a high-quality service and maintaining strong account relationships. Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
May 15, 2026
Full time
National Account Sales Co-Ordinator Location: Tamworth Salary: £29,250 basic salary + bonus + benefits Permanent/Full time About the role? This is a branch-based position supporting the sales team and providing exceptional customer service to major account head offices within the sector. The role is varied and hands-on, involving the coordination of sales activities, gathering key information, and managing specialist administrative tasks to ensure smooth day-to-day operations. Why should I apply? This opportunity offers the chance to join a well-established, respected organisation that provides genuine career development, long-term stability and a supportive working environment. The role sits within a business that values teamwork, integrity, and innovation, with a focus on sustainability, quality, and customer excellence. It's an excellent choice for someone seeking a rewarding career within a forward-thinking company that plays a key role in the catering and hospitality sector. What you will be doing? Provide administrative and customer service support to the sales team and major account head offices. Run regular customer reports, including monthly business plans and performance summaries. Support National Account Managers/Business Development Managers with product sourcing and quotations. Liaise with the supply chain team to manage rollouts, promotions, and stock levels effectively. Maintain and update customer databases, price files, catalogues, and bespoke order forms. Coordinate with internal teams and the call centre to resolve account-specific queries quickly. Manage bespoke and discontinued stock, ensuring appropriate levels are maintained. Prepare and deliver organised sample presentations and assist with customer projects. Use CRM and IT systems to analyse data, ensure compliance, and support continuous improvement. Be thorough, methodical, and diplomatic - ensuring consistency, accuracy, and excellent customer communication at all times. What will you ideally bring to the role? Proven experience in a sales support, administrative, or coordinator position (ideally within FMCG, distribution, or a related sector). Strong organisational and time management skills - able to prioritise tasks and meet deadlines. Excellent attention to detail with a structured and methodical approach to work. Confident communicator, both written and verbal, with the ability to liaise effectively across departments and with key customers. Skilled in using Microsoft Office and CRM/ERP systems to manage data and reporting. A problem-solving mindset, able to provide practical solutions to customer and operational challenges. Analytical thinking with the ability to interpret data and use insights to support decision-making. A team player who is approachable, diplomatic, and able to build strong working relationships. Self-disciplined and proactive, taking ownership of tasks and following them through to completion. A customer-focused attitude, committed to delivering a high-quality service and maintaining strong account relationships. Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit
Job title Installation Coordinator Function Installations, Customer Services Location Ripponden Reports to Installations Team Leader About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years click apply for full job details
May 15, 2026
Full time
Job title Installation Coordinator Function Installations, Customer Services Location Ripponden Reports to Installations Team Leader About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years click apply for full job details
Sales Support & Customer Service Coordinator Yeovil, Somerset £36,000 Are you a confident communicator who enjoys being the first point of contact for customers?Do you thrive in a fast-paced, office-based role where attention to detail and follow-through really matter?This Sales Support & Customer Service Coordinator opportunity offers stability, variety and the chance to make a visible impact within a high-performing sales environment. As a Sales Support & Customer Service Coordinator, you will benefit from: A fully office-based role with a structured working environment Quarterly sales commission in addition to basic salary Clear processes and systems to support success Exposure to a varied product range, including bespoke solutions Autonomy in managing customer queries, quotes and orders Being part of an established and high-performing sales function As a Sales Support & Customer Service Coordinator, your responsibilities will include: Acting as the first point of contact for inbound calls and website enquiries Preparing and processing quotations and customer orders accurately Managing sample requests and proactively following up to generate new leads Tracking quotes and orders while keeping customers informed of progress Providing detailed product information and guidance to customers Maintaining accurate records using a CRM system As a Sales Support & Customer Service Coordinator, your experience will include: Previous experience in sales and or customer service Strong telephone manner with confidence handling inbound and outbound calls High attention to detail and accuracy in order processing Ability to multitask and prioritise in a busy office-based environment Confident use of CRM systems and Microsoft Office A proactive, organised and customer-focused approach If you're ready to step into an office-based Sales Support & Customer Service Coordinator role where your contribution is recognised and your skills are fully utilised, we'd love to hear from you. Apply today with an up-to-date CV or call Grace at Rubicon for more information.
May 15, 2026
Full time
Sales Support & Customer Service Coordinator Yeovil, Somerset £36,000 Are you a confident communicator who enjoys being the first point of contact for customers?Do you thrive in a fast-paced, office-based role where attention to detail and follow-through really matter?This Sales Support & Customer Service Coordinator opportunity offers stability, variety and the chance to make a visible impact within a high-performing sales environment. As a Sales Support & Customer Service Coordinator, you will benefit from: A fully office-based role with a structured working environment Quarterly sales commission in addition to basic salary Clear processes and systems to support success Exposure to a varied product range, including bespoke solutions Autonomy in managing customer queries, quotes and orders Being part of an established and high-performing sales function As a Sales Support & Customer Service Coordinator, your responsibilities will include: Acting as the first point of contact for inbound calls and website enquiries Preparing and processing quotations and customer orders accurately Managing sample requests and proactively following up to generate new leads Tracking quotes and orders while keeping customers informed of progress Providing detailed product information and guidance to customers Maintaining accurate records using a CRM system As a Sales Support & Customer Service Coordinator, your experience will include: Previous experience in sales and or customer service Strong telephone manner with confidence handling inbound and outbound calls High attention to detail and accuracy in order processing Ability to multitask and prioritise in a busy office-based environment Confident use of CRM systems and Microsoft Office A proactive, organised and customer-focused approach If you're ready to step into an office-based Sales Support & Customer Service Coordinator role where your contribution is recognised and your skills are fully utilised, we'd love to hear from you. Apply today with an up-to-date CV or call Grace at Rubicon for more information.
Nightstop Coordinator (Whitley Bay) If you're ready to make a real difference and thrive in a team that supports your growth, we'd love you to join the team. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you'll be the first point of contact for young people facing homelessness-assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It's a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You'll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow the Nightstop network across the North East . If you're organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting. Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest's stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the necessary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of the charity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard
May 15, 2026
Full time
Nightstop Coordinator (Whitley Bay) If you're ready to make a real difference and thrive in a team that supports your growth, we'd love you to join the team. Location: Regional Office (Whitley Bay Hub) - North East Salary: £26,436 per annum Closing date: 27 May, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role As a Nightstop Coordinator , you'll be the first point of contact for young people facing homelessness-assessing needs, coordinating safe emergency placements, and guiding them toward longer term support. It's a fast paced, people focused role where every decision you make helps keep a young person safe and heard. You'll also nurture strong relationships with referral partners, support and motivate our volunteer hosts, and help grow the Nightstop network across the North East . If you're organised, calm under pressure, and driven by compassion and inclusion, this is your chance to create meaningful impact every single day. Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role. Key deliverables: Supporting Young People Be the first point of contact for people experiencing homeless and referral partners, providing advice and signposting. Conduct needs and risk assessments with potential Nightstop guests. Arrange the logistics of a guest's stay with a volunteer. Work with guests and referral partners to offer support and opportunities for longer term accommodation. Provide support to guests and volunteers through a 24 hour on call phone service. Ensure the safety and wellbeing of guests and volunteers in the service at all times. Comply with data protection and information sharing protocols. Marketing and Stakeholder Management Attend meetings and events and manage relationships with referral partners and other stakeholders. Administration Maintain up to date records on all guests and volunteers. Support with the creation of reports. Support with financial payment and recording systems. Volunteer Recruitment, Promotion and Engagement Develop promotion plans with the aim of recruiting Nightstop volunteers Effectively onboard new Nightstop volunteers in a timely manner Support current volunteers and continue to engage them with the service by providing updates and involvement opportunities Complete the necessary health and safety checks with new and current volunteers Other Be an active member of the team, collaboratively effectively and work closely with your line manager. Undertake further duties as commensurate to the role identified by your line manager. Provide support outside of office hours on some evening and weekends. What we are looking for from you (Person Specification) When completing your application form please address all the points set out below. Excellent customer service skills and telephone manner. An understanding of the needs of people who experience homelessness, the problems they face and the resources available to address their support needs. Experience of working with vulnerable people or people experiencing homeless. Understanding of current housing and homelessness legislation, including entitlement to welfare provision. Experience of writing, implementing and evaluating Risk Assessments. An ability to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion. Commitment to promoting health and safety of yourself and others. An ability to work in an organised manner and arrange placement logistics. Experience of collaborative working with a range of internal and external stakeholders. Experience of maintaining administrative systems, good literacy, numeracy and IT skills. Experience of working under pressure with the ability to respond to conflicting demands. Ability to find creative and positive solutions to problems, using own initiative. Understanding of professional boundaries and ability to maintain them. Ability to effectively reflect on own practices for ongoing learning and development. Willingness to be part of a 24 hour on-call rota. Willingness to work outside office hours including some evenings and weekends. Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination. Respect for the values and ethos of the charity. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard
Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing E-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have/Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
May 15, 2026
Full time
Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing E-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have/Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
May 15, 2026
Seasonal
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
This permanent role as a Customer Service Coordinator offers the opportunity to play a vital part in delivering exceptional service within the industrial and manufacturing sector. Based in Leeds, this position is ideal for someone looking to thrive in a fast-paced and rewarding customer service environment. Client Details The employer is a well-established organisation within the industrial and manufacturing industry. As a medium-sized company, they are committed to operational excellence and customer satisfaction, providing high-quality products and services to clients. Description Respond promptly and professionally to customer inquiries via phone and email. Process customer orders accurately and efficiently using internal systems. Coordinate with internal departments to ensure timely delivery of products and services. Maintain detailed and accurate records of customer interactions and transactions. Resolve customer issues by identifying solutions and escalating when necessary. Support the sales team by providing relevant customer information and updates. Monitor and manage stock levels to meet customer demands effectively. Contribute to continuous improvement initiatives within the customer service function. Profile A successful Customer Service Coordinator should have: Strong communication and interpersonal skills to build positive relationships with customers. Proficiency in using customer relationship management (CRM) systems and Microsoft Office tools. Excellent organisational skills with a keen eye for detail. Ability to work collaboratively within a team and independently when required. Experience in a customer service role, ideally within the industrial or manufacturing sector. A proactive approach to problem-solving and a commitment to customer satisfaction. Job Offer Competitive salary ranging from £26,000 to £29,000 per year. Hybrid working options to support work-life balance. Free on-site parking for added convenience. Opportunity to work in a permanent role within a supportive company culture. If you're a motivated individual seeking a career in customer service within the industrial and manufacturing industry, apply now to join the team in Leeds. Customer Service Coordinator
May 15, 2026
Full time
This permanent role as a Customer Service Coordinator offers the opportunity to play a vital part in delivering exceptional service within the industrial and manufacturing sector. Based in Leeds, this position is ideal for someone looking to thrive in a fast-paced and rewarding customer service environment. Client Details The employer is a well-established organisation within the industrial and manufacturing industry. As a medium-sized company, they are committed to operational excellence and customer satisfaction, providing high-quality products and services to clients. Description Respond promptly and professionally to customer inquiries via phone and email. Process customer orders accurately and efficiently using internal systems. Coordinate with internal departments to ensure timely delivery of products and services. Maintain detailed and accurate records of customer interactions and transactions. Resolve customer issues by identifying solutions and escalating when necessary. Support the sales team by providing relevant customer information and updates. Monitor and manage stock levels to meet customer demands effectively. Contribute to continuous improvement initiatives within the customer service function. Profile A successful Customer Service Coordinator should have: Strong communication and interpersonal skills to build positive relationships with customers. Proficiency in using customer relationship management (CRM) systems and Microsoft Office tools. Excellent organisational skills with a keen eye for detail. Ability to work collaboratively within a team and independently when required. Experience in a customer service role, ideally within the industrial or manufacturing sector. A proactive approach to problem-solving and a commitment to customer satisfaction. Job Offer Competitive salary ranging from £26,000 to £29,000 per year. Hybrid working options to support work-life balance. Free on-site parking for added convenience. Opportunity to work in a permanent role within a supportive company culture. If you're a motivated individual seeking a career in customer service within the industrial and manufacturing industry, apply now to join the team in Leeds. Customer Service Coordinator
Service Dispatch Coordinator Watford Hybrid (3 days office / 2 days home) £29,000 £32,000 DOE + Benefits Permanent Our client is seeking an outgoing, quick-thinking Service Dispatch Coordinator to join a busy, fast-paced service operations team based in Watford. This is a key role where you will coordinate field engineers, manage reactive service requests, and ensure all work is delivered within SLA timeframes. You will act as the vital link between customers, engineers, and internal teams. Service Administrator - experience required: Proven experience in service coordination/administration OR scheduling Ideally, experience scheduling engineers within a reactive service or engineering environment Previous experience working in a fast-paced environment is essential Resilient, with the ability to manage a high workload effectively Adaptable and responsive to change Able to use own initiative and work independently Confident communicator, both with internal teams and customers Motivated, proactive, and organised Service Administrator - key Responsibilities: Dispatching engineers in line with SLAs, including urgent and reactive jobs Managing work orders, service contracts, and invoicing Coordinating maintenance, installations, and reactive callouts Supporting billing, parts ordering, and system updates (e.g. ServiceMax/SAP) Monitoring schedules to maximise engineer utilisation Service Administrator - what s on Offer: Hybrid working (3 days office / 2 days home) 25 days holiday + birthday leave Private healthcare & dental Pension scheme Please apply now if you have relevant experience aligned to the above requirements. Thank you and good luck!
May 15, 2026
Full time
Service Dispatch Coordinator Watford Hybrid (3 days office / 2 days home) £29,000 £32,000 DOE + Benefits Permanent Our client is seeking an outgoing, quick-thinking Service Dispatch Coordinator to join a busy, fast-paced service operations team based in Watford. This is a key role where you will coordinate field engineers, manage reactive service requests, and ensure all work is delivered within SLA timeframes. You will act as the vital link between customers, engineers, and internal teams. Service Administrator - experience required: Proven experience in service coordination/administration OR scheduling Ideally, experience scheduling engineers within a reactive service or engineering environment Previous experience working in a fast-paced environment is essential Resilient, with the ability to manage a high workload effectively Adaptable and responsive to change Able to use own initiative and work independently Confident communicator, both with internal teams and customers Motivated, proactive, and organised Service Administrator - key Responsibilities: Dispatching engineers in line with SLAs, including urgent and reactive jobs Managing work orders, service contracts, and invoicing Coordinating maintenance, installations, and reactive callouts Supporting billing, parts ordering, and system updates (e.g. ServiceMax/SAP) Monitoring schedules to maximise engineer utilisation Service Administrator - what s on Offer: Hybrid working (3 days office / 2 days home) 25 days holiday + birthday leave Private healthcare & dental Pension scheme Please apply now if you have relevant experience aligned to the above requirements. Thank you and good luck!
Customer Service Coordinator Nights Shift £30,332 + up to £4,800 uplift on call out rota Gravesend Permanent position /Tuesday - Friday / 6pm - 6am available & Monday - Thursday 6pm - 6am available 1 in 4 weeks Call out working from home (Saturday and Sunday) Have you got experience working in a fast-paced environment? Are you familiar with scheduling engineers? We are a leading commercial drainage company in the UK, seeking an organised Customer Service Coordinator to support the help desk and liaising with our engineers as part of our Rapid Response team, in a night shift role. We are recruiting a Customer Service Coordinator for a night shift position. In return, we are offering a salary of £30332. Your responsibilities will include: Answering the telephone calls from our engineers, customers, and colleagues Loading new job requests onto our internal job management system and client portals Planning and allocating new job requests, working within SLA timescales and responding to emergency jobs Provide assistance to engineers when they are on site Advising clients on best course of action for issues Dealing with customer queries Closing jobs on the system once they've been successfully completed Supporting other departments over night with additional admin tasks as required by the business The ideal candidate: Previous experience working on a busy helpdesk, scheduling engineers or in a pressurised customer service focused role Effective communication and organisational skills Computer literate - a good working knowledge of Word and Excel A team player who also has the ability to use their own initiative and meet deadlines
May 15, 2026
Full time
Customer Service Coordinator Nights Shift £30,332 + up to £4,800 uplift on call out rota Gravesend Permanent position /Tuesday - Friday / 6pm - 6am available & Monday - Thursday 6pm - 6am available 1 in 4 weeks Call out working from home (Saturday and Sunday) Have you got experience working in a fast-paced environment? Are you familiar with scheduling engineers? We are a leading commercial drainage company in the UK, seeking an organised Customer Service Coordinator to support the help desk and liaising with our engineers as part of our Rapid Response team, in a night shift role. We are recruiting a Customer Service Coordinator for a night shift position. In return, we are offering a salary of £30332. Your responsibilities will include: Answering the telephone calls from our engineers, customers, and colleagues Loading new job requests onto our internal job management system and client portals Planning and allocating new job requests, working within SLA timescales and responding to emergency jobs Provide assistance to engineers when they are on site Advising clients on best course of action for issues Dealing with customer queries Closing jobs on the system once they've been successfully completed Supporting other departments over night with additional admin tasks as required by the business The ideal candidate: Previous experience working on a busy helpdesk, scheduling engineers or in a pressurised customer service focused role Effective communication and organisational skills Computer literate - a good working knowledge of Word and Excel A team player who also has the ability to use their own initiative and meet deadlines
Housing Team Manager - Permanent Vacancy - West Midlands - £42,504 Annual Salary Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: Leading, motivating, and developing a high-performing team. Managing complex and sensitive casework, including safeguarding concerns. Building strong partnerships with external agencies such as the police, social care, and health services. Representing the organisation at multi-agency meetings and deputising for senior management when required. Driving service improvements through data analysis, feedback, and process redesign. Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding. Experience managing and developing staff, including performance management. Strong partnership working skills with statutory and voluntary agencies. Excellent communication, problem-solving, and decision-making abilities. The ability to manage complex workloads and competing priorities. A proactive, customer-focused mindset with a drive for continuous improvement. Confidence using housing management systems and performance data. A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: £42,500 annual salary Generous annual leave entitlement Employer pension contributions + additional benefits Hybrid working arrangements Strong focus on professional development and career progression The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 15, 2026
Full time
Housing Team Manager - Permanent Vacancy - West Midlands - £42,504 Annual Salary Your new company This is an exciting opportunity to join a well-established and purpose-driven housing organisation committed to delivering high-quality neighbourhood services and improving the lives of its customers. With a strong focus on collaboration, respect, and continuous improvement, the organisation works closely with local partners to create safe, sustainable communities. Your new role As Localities Team Manager, you will lead and develop a team responsible for delivering responsive, customer-focused housing and neighbourhood services. Managing Neighbourhood Coordinators and Enforcement Case Coordinators, you will ensure the effective handling of tenancy management, safeguarding, and complex casework.You will play a key role in overseeing operational performance, supporting service delivery, and providing expert guidance on tenancy enforcement, anti-social behaviour, and safeguarding matters. Working closely with senior leadership, you will also contribute to service transformation, helping to implement new processes and drive continuous improvement.The role will involve: Leading, motivating, and developing a high-performing team. Managing complex and sensitive casework, including safeguarding concerns. Building strong partnerships with external agencies such as the police, social care, and health services. Representing the organisation at multi-agency meetings and deputising for senior management when required. Driving service improvements through data analysis, feedback, and process redesign. Ensuring consistent application of policies, procedures, and service standards. What you'll need to succeed To be successful in this role, you will bring strong experience within housing, neighbourhood management, or a related field, alongside proven leadership capability.You will also demonstrate: Sound knowledge of housing legislation, tenancy management, ASB, and safeguarding. Experience managing and developing staff, including performance management. Strong partnership working skills with statutory and voluntary agencies. Excellent communication, problem-solving, and decision-making abilities. The ability to manage complex workloads and competing priorities. A proactive, customer-focused mindset with a drive for continuous improvement. Confidence using housing management systems and performance data. A relevant housing qualification is desirable but not essential. What you'll get in return In return, you will receive a competitive package and the opportunity to make a meaningful impact within a forward-thinking organisation, including: £42,500 annual salary Generous annual leave entitlement Employer pension contributions + additional benefits Hybrid working arrangements Strong focus on professional development and career progression The chance to lead a motivated team and shape service delivery What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Role: Principal Regulatory Policy Manager Employer: Single Source Regulations Office Sector: Non-Departmental Public Body Location: Hybrid, attending an office location in Westminster, London Salary: Up to £86,212 and Civil Service Pension + up to Zones 1-6 London oyster card (or a daily contribution to travel of up to £16.30) + 30 days holiday and bank holidays Closing Date: 18 May Interviews planned for: week commencing 1June Working pattern: Full-time - The SSRO welcomes flexible working arrangements. Principal Regulatory Policy Manager This is an opportunity to join the Single Source Regulations Office (SSRO) as a Principal Regulatory Policy Manager, contributing toward the success of procurement and delivery of key non-competitive defence equipment capabilities such as the new Dreadnought class of nuclear submarines, Type 26 frigates and Skynet military satellites. We have over £115bn of contracts regulated through the regulatory framework. This is an exciting and challenging time for defence with a fast-evolving threat environment, and the Government's Strategic Defence Review and Defence Industrial Strategy now published and being implemented. The SSRO is playing an active role in these vital developments looking at how our regulatory regime can best play a part in incentivising a faster pace of delivery while protecting taxpayer value for money and ensuring fair prices to contractors that allow them to thrive. As a Principal Regulatory Policy Manager in the SSRO you will be at the heart of our thinking on how to evolve the single source regime in line with the Government's objectives. You will work with a wide range of stakeholders across the defence establishment both in the MOD and the defence industry. You will be an important part of a dynamic organisation enhancing the SSRO's reputation as an independent expert body and thought leader. The SSRO is an executive non-departmental public body that plays a central role in the regulation of the UK government's non-competitive procurement of military capabilities. The framework places controls on the prices of qualifying defence contracts and imposes transparency obligations on defence contractors. Amongst other things we establish the baseline profit rate for contracts under the single source regime, hold and analyse a wide range of contract and supplier data, publish guidance on what costs are allowable, give opinions and determinations on areas of disagreement between MOD and contractors and constantly look for ways to improve and strengthen the regime. This is a full-time role, and we would be happy to consider flexible working arrangements for the successful candidate. What will I be doing? Responsibilities Provide high-level policy expertise and advice to develop and deliver aspects of the SSRO's vision, objectives, strategies, policies and plans, including: Horizon-scanning and foresight work to inform the SSRO's future planning and strategic priorities. Keeping up to date with significant public sector, regulatory policy and parliamentary developments and disseminating this intelligence within the SSRO. Developing a strong understanding of qualifying defence contracts including key statistics and details about those the SSRO regulates. Lead the SSRO Support function including the helpdesk which primarily deals with queries about the contracting, pricing and reporting provisions of the regulatory framework, ensuring MOD and industry stakeholders are satisfied with the support services they receive. This includes: Ensuring helpdesk queries are responded to in a timely manner and within expected timescales. Ensuring onboarding sessions (which induct contractors new to the regulatory framework) and training sessions are delivered effectively and stakeholders are satisfied. Disseminating within the SSRO intelligence and information derived from support engagement so as to inform our other work. Effective line management of the Stakeholder Support Manager and the Stakeholder Support Coordinator inspiring them to deliver their best. Lead complex projects and activities, taking responsibility for delivering high quality, timely outputs. Examples of such projects/activities include: Leading the SSRO's international engagement with partner organisations and ensure that the organisation continues to be a contributing member of the International Community of Practice (ICOP). Reviewing the Act and the Regulations that govern the SSRO's activities to identify potential improvements that will make the single source regulatory framework more effective and formulate recommendations to the Secretary of State. Improving pricing and reporting under the regulatory framework. Developing the Corporate Plan, the Internal Business Plan and other strategies as required. Providing guidance to stakeholders about the operation of the regulatory framework, supporting them to implement the framework effectively and efficiently, and responding to their questions. Collaborate with staff across the SSRO and work successfully in multi-disciplinary teams, including project teams drawn from across other established teams. Share knowledge with colleagues where this will assist their work. Manage and lead such teams as required. Engage effectively with stakeholders across the defence community (both public and private sector) and wider Government and regulators. Manage public consultations and other appropriate channels of engagement. Communicate the SSRO's work with influence, including preparing high quality documents. Draft in a language and style that conveys technical information in a way that is easy for non-technical audiences to comprehend. Give presentations to a wide range of internal and external audiences. Act with integrity, apply the SSRO's governance procedures, and promote good governance. Investigate and make best use of available technology, including exploring how artificial intelligence can contribute new and innovative ways to deliver our work that improve quality and efficiency. Be a role model for the SSRO's values and behaviours and an active participant in the SSRO's corporate life. Undertake such other duties as the SSRO may require, in line with business need. Person specification Essential Educated to degree level, or equivalent professional qualification or experience. Experience of working within the defence sector. Strong critical thinking abilities to challenge and consider alternatives when looking at issues. Able to master the detail, to interpret and interrogate data and derive insights from it to inform our choices, whilst not losing the bigger picture. Flexibility in thinking and ability to deal with ambiguity and change. Ability to understand complex ideas/issues and develop policies and processes that work in a defence and regulatory setting both for Government and industry. Able to take high level steers from senior staff and translate into options that are implementable for our regulatory regime, including development of ideas emerging from reviews of the legislation which governs our work. A self-starter, practical and pragmatic, with a high level of project, time and resource management skills, who demonstrates a flexible 'can do' attitude, takes on challenges and has the tenacity to actively challenge processes. Experience of planning and delivering research projects or policy reviews, with a demonstrated ability to present complex data in a clear and easy-to-understand format including both written and oral presentations for a variety of audiences. Proven ability to work collaboratively including over organisational boundaries, build relationships and engage with internal and external stakeholders while maintaining credibility and professionalism. Friendly, customer-centric approach to engaging with stakeholders and dealing with the pressures of enquiries. Conveys confidence and authority in a complex environment. Acts with integrity and consideration for others. A proficient user of MS Office packages particularly Excel, PowerPoint and Word or equivalent. Desirable A good understanding of defence or public procurement, especially commercial contracting from either an MOD and/or defence industry perspective Experience of handling sensitive data (e.g. commercial, political, intelligence, military, health, personal data or justice). Experience of developing standards or guidance, for example running consultations, development of exposure drafts and policy papers, running working groups or technical discussion panels. A good understanding of commercial economics and economic regulation in the UK. Security clearance The role will require you to undergo and successfully secure national security vetting and obtain Security Check (SC) clearance but is not a reserved role and is therefore open to foreign or dual nationals. Applying for the position To apply for the position, please submit both of the following: A covering letter of no more than 1000 words (font size 12), clearly explaining how you meet the essential and desirable criteria as outlined in the person specification, using appropriate examples; and Your CV, setting out your qualifications and experience . click apply for full job details
May 15, 2026
Full time
Role: Principal Regulatory Policy Manager Employer: Single Source Regulations Office Sector: Non-Departmental Public Body Location: Hybrid, attending an office location in Westminster, London Salary: Up to £86,212 and Civil Service Pension + up to Zones 1-6 London oyster card (or a daily contribution to travel of up to £16.30) + 30 days holiday and bank holidays Closing Date: 18 May Interviews planned for: week commencing 1June Working pattern: Full-time - The SSRO welcomes flexible working arrangements. Principal Regulatory Policy Manager This is an opportunity to join the Single Source Regulations Office (SSRO) as a Principal Regulatory Policy Manager, contributing toward the success of procurement and delivery of key non-competitive defence equipment capabilities such as the new Dreadnought class of nuclear submarines, Type 26 frigates and Skynet military satellites. We have over £115bn of contracts regulated through the regulatory framework. This is an exciting and challenging time for defence with a fast-evolving threat environment, and the Government's Strategic Defence Review and Defence Industrial Strategy now published and being implemented. The SSRO is playing an active role in these vital developments looking at how our regulatory regime can best play a part in incentivising a faster pace of delivery while protecting taxpayer value for money and ensuring fair prices to contractors that allow them to thrive. As a Principal Regulatory Policy Manager in the SSRO you will be at the heart of our thinking on how to evolve the single source regime in line with the Government's objectives. You will work with a wide range of stakeholders across the defence establishment both in the MOD and the defence industry. You will be an important part of a dynamic organisation enhancing the SSRO's reputation as an independent expert body and thought leader. The SSRO is an executive non-departmental public body that plays a central role in the regulation of the UK government's non-competitive procurement of military capabilities. The framework places controls on the prices of qualifying defence contracts and imposes transparency obligations on defence contractors. Amongst other things we establish the baseline profit rate for contracts under the single source regime, hold and analyse a wide range of contract and supplier data, publish guidance on what costs are allowable, give opinions and determinations on areas of disagreement between MOD and contractors and constantly look for ways to improve and strengthen the regime. This is a full-time role, and we would be happy to consider flexible working arrangements for the successful candidate. What will I be doing? Responsibilities Provide high-level policy expertise and advice to develop and deliver aspects of the SSRO's vision, objectives, strategies, policies and plans, including: Horizon-scanning and foresight work to inform the SSRO's future planning and strategic priorities. Keeping up to date with significant public sector, regulatory policy and parliamentary developments and disseminating this intelligence within the SSRO. Developing a strong understanding of qualifying defence contracts including key statistics and details about those the SSRO regulates. Lead the SSRO Support function including the helpdesk which primarily deals with queries about the contracting, pricing and reporting provisions of the regulatory framework, ensuring MOD and industry stakeholders are satisfied with the support services they receive. This includes: Ensuring helpdesk queries are responded to in a timely manner and within expected timescales. Ensuring onboarding sessions (which induct contractors new to the regulatory framework) and training sessions are delivered effectively and stakeholders are satisfied. Disseminating within the SSRO intelligence and information derived from support engagement so as to inform our other work. Effective line management of the Stakeholder Support Manager and the Stakeholder Support Coordinator inspiring them to deliver their best. Lead complex projects and activities, taking responsibility for delivering high quality, timely outputs. Examples of such projects/activities include: Leading the SSRO's international engagement with partner organisations and ensure that the organisation continues to be a contributing member of the International Community of Practice (ICOP). Reviewing the Act and the Regulations that govern the SSRO's activities to identify potential improvements that will make the single source regulatory framework more effective and formulate recommendations to the Secretary of State. Improving pricing and reporting under the regulatory framework. Developing the Corporate Plan, the Internal Business Plan and other strategies as required. Providing guidance to stakeholders about the operation of the regulatory framework, supporting them to implement the framework effectively and efficiently, and responding to their questions. Collaborate with staff across the SSRO and work successfully in multi-disciplinary teams, including project teams drawn from across other established teams. Share knowledge with colleagues where this will assist their work. Manage and lead such teams as required. Engage effectively with stakeholders across the defence community (both public and private sector) and wider Government and regulators. Manage public consultations and other appropriate channels of engagement. Communicate the SSRO's work with influence, including preparing high quality documents. Draft in a language and style that conveys technical information in a way that is easy for non-technical audiences to comprehend. Give presentations to a wide range of internal and external audiences. Act with integrity, apply the SSRO's governance procedures, and promote good governance. Investigate and make best use of available technology, including exploring how artificial intelligence can contribute new and innovative ways to deliver our work that improve quality and efficiency. Be a role model for the SSRO's values and behaviours and an active participant in the SSRO's corporate life. Undertake such other duties as the SSRO may require, in line with business need. Person specification Essential Educated to degree level, or equivalent professional qualification or experience. Experience of working within the defence sector. Strong critical thinking abilities to challenge and consider alternatives when looking at issues. Able to master the detail, to interpret and interrogate data and derive insights from it to inform our choices, whilst not losing the bigger picture. Flexibility in thinking and ability to deal with ambiguity and change. Ability to understand complex ideas/issues and develop policies and processes that work in a defence and regulatory setting both for Government and industry. Able to take high level steers from senior staff and translate into options that are implementable for our regulatory regime, including development of ideas emerging from reviews of the legislation which governs our work. A self-starter, practical and pragmatic, with a high level of project, time and resource management skills, who demonstrates a flexible 'can do' attitude, takes on challenges and has the tenacity to actively challenge processes. Experience of planning and delivering research projects or policy reviews, with a demonstrated ability to present complex data in a clear and easy-to-understand format including both written and oral presentations for a variety of audiences. Proven ability to work collaboratively including over organisational boundaries, build relationships and engage with internal and external stakeholders while maintaining credibility and professionalism. Friendly, customer-centric approach to engaging with stakeholders and dealing with the pressures of enquiries. Conveys confidence and authority in a complex environment. Acts with integrity and consideration for others. A proficient user of MS Office packages particularly Excel, PowerPoint and Word or equivalent. Desirable A good understanding of defence or public procurement, especially commercial contracting from either an MOD and/or defence industry perspective Experience of handling sensitive data (e.g. commercial, political, intelligence, military, health, personal data or justice). Experience of developing standards or guidance, for example running consultations, development of exposure drafts and policy papers, running working groups or technical discussion panels. A good understanding of commercial economics and economic regulation in the UK. Security clearance The role will require you to undergo and successfully secure national security vetting and obtain Security Check (SC) clearance but is not a reserved role and is therefore open to foreign or dual nationals. Applying for the position To apply for the position, please submit both of the following: A covering letter of no more than 1000 words (font size 12), clearly explaining how you meet the essential and desirable criteria as outlined in the person specification, using appropriate examples; and Your CV, setting out your qualifications and experience . click apply for full job details
