Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisaiton's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the organisation : The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
May 14, 2026
Full time
Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisaiton's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the organisation : The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Your new company A leading, values-driven organisation operating within a regulated, public interest environment is looking to appoint a Senior Internal Auditor to join its established Risk and Assurance function.With a strong national presence and a focus on delivering high-quality services, this organisation offers a collaborative and forward-thinking culture, committed to governance, compliance, and continuous improvement.This is a permanent, full-time role based in central London, offering hybrid working (typically 3 days in the office), alongside excellent flexibility and work-life balance. Your new role As a Senior Internal Auditor, you will play a key role in delivering a programme of risk-based internal audit and assurance reviews, helping to strengthen the organisation's internal controls, governance framework, and risk management processes. You will lead and deliver internal audit, compliance, and controls testing activities across a wide range of operational and corporate areas, ensuring risks are effectively identified and managed. Key responsibilities include: Delivering a programme of internal audit and assurance reviews, including risk-based audits and compliance assessments Producing high-quality, insightful audit reports with clear, practical recommendations Conducting investigations into suspected fraud, irregularities, or control weaknesses Monitoring and tracking audit recommendations, ensuring actions are implemented in line with agreed timelines Using data analytics and data-led auditing techniques to improve controls testing and insight Engaging and influencing stakeholders at all levels, including senior leadership and executive teams Supporting and complementing an outsourced internal audit function, providing additional in-house assurance This is a highly visible role offering exposure to senior decision-makers, with the opportunity to influence and embed best practice across a complex organisation. What you'll need to succeed You will be an experienced internal audit or assurance professional with strong technical expertise, excellent stakeholder management skills, and the ability to manage multiple priorities in a fast-paced environment. You will demonstrate: Strong experience delivering risk-based internal audit and assurance reviews, including complex audit assignments Experience managing multiple audits or workstreams to tight deadlines Proven ability to re-prioritise and respond to urgent audit or investigation requests, including sensitive or high-risk matters Experience using data analytics within internal audit and developing data-driven controls A strong understanding of risk management, governance, and internal control frameworks The ability to operate with independence, objectivity, and integrity in line with professional standards (e.g. IIA) Excellent written and verbal communication skills, with the ability to influence senior stakeholders Essential qualifications: A recognised Accountancy or Internal Audit qualification such as CMIIA, CIA, ACA, ACCA, CIMA or other CCAB equivalent What you'll get in return Flexible working options available. Salary c.£60,000 per annum Generous benefits package, including matched pension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in Word. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 14, 2026
Full time
Your new company A leading, values-driven organisation operating within a regulated, public interest environment is looking to appoint a Senior Internal Auditor to join its established Risk and Assurance function.With a strong national presence and a focus on delivering high-quality services, this organisation offers a collaborative and forward-thinking culture, committed to governance, compliance, and continuous improvement.This is a permanent, full-time role based in central London, offering hybrid working (typically 3 days in the office), alongside excellent flexibility and work-life balance. Your new role As a Senior Internal Auditor, you will play a key role in delivering a programme of risk-based internal audit and assurance reviews, helping to strengthen the organisation's internal controls, governance framework, and risk management processes. You will lead and deliver internal audit, compliance, and controls testing activities across a wide range of operational and corporate areas, ensuring risks are effectively identified and managed. Key responsibilities include: Delivering a programme of internal audit and assurance reviews, including risk-based audits and compliance assessments Producing high-quality, insightful audit reports with clear, practical recommendations Conducting investigations into suspected fraud, irregularities, or control weaknesses Monitoring and tracking audit recommendations, ensuring actions are implemented in line with agreed timelines Using data analytics and data-led auditing techniques to improve controls testing and insight Engaging and influencing stakeholders at all levels, including senior leadership and executive teams Supporting and complementing an outsourced internal audit function, providing additional in-house assurance This is a highly visible role offering exposure to senior decision-makers, with the opportunity to influence and embed best practice across a complex organisation. What you'll need to succeed You will be an experienced internal audit or assurance professional with strong technical expertise, excellent stakeholder management skills, and the ability to manage multiple priorities in a fast-paced environment. You will demonstrate: Strong experience delivering risk-based internal audit and assurance reviews, including complex audit assignments Experience managing multiple audits or workstreams to tight deadlines Proven ability to re-prioritise and respond to urgent audit or investigation requests, including sensitive or high-risk matters Experience using data analytics within internal audit and developing data-driven controls A strong understanding of risk management, governance, and internal control frameworks The ability to operate with independence, objectivity, and integrity in line with professional standards (e.g. IIA) Excellent written and verbal communication skills, with the ability to influence senior stakeholders Essential qualifications: A recognised Accountancy or Internal Audit qualification such as CMIIA, CIA, ACA, ACCA, CIMA or other CCAB equivalent What you'll get in return Flexible working options available. Salary c.£60,000 per annum Generous benefits package, including matched pension scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in Word. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Housing Officer (Wiltshire, Dorset & Somerset) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for Housing Officers to cover the following patches in the South West - Wiltshire, Dorset & Somerset: x1 - Cotswold; West Oxfordshire; Wiltshire x1 - Wiltshire x2 - Somerset x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What we're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the organisation : The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
May 14, 2026
Full time
Housing Officer (Wiltshire, Dorset & Somerset) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for Housing Officers to cover the following patches in the South West - Wiltshire, Dorset & Somerset: x1 - Cotswold; West Oxfordshire; Wiltshire x1 - Wiltshire x2 - Somerset x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What we're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the organisation : The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Housing Officer (Devon) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for one Housing Officer to cover the following patch in the South West covering East Devon, Exeter, Mid Devon, Teignbridge, Torbay. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisations Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the organisation : The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
May 14, 2026
Full time
Housing Officer (Devon) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for one Housing Officer to cover the following patch in the South West covering East Devon, Exeter, Mid Devon, Teignbridge, Torbay. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisations Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover the organisation : The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Fraud Specialist Glasgow (Office-based initially, hybrid options available) Up to £28,500 + bonus (OTE £29,500) Full-time Permanent Looking for a role where you can make a real difference? Join a high-performing team supporting customers at critical momentsprotecting them from fraud and delivering reassurance when it matters most click apply for full job details
May 14, 2026
Full time
Fraud Specialist Glasgow (Office-based initially, hybrid options available) Up to £28,500 + bonus (OTE £29,500) Full-time Permanent Looking for a role where you can make a real difference? Join a high-performing team supporting customers at critical momentsprotecting them from fraud and delivering reassurance when it matters most click apply for full job details
Job Purpose: The Accounts Payable Clerk is responsible for ensuring the accurate and timely processing of supplier invoices and payments, maintaining high-quality vendor master data, and supporting the integrity of the purchase-to-pay process. This role includes responsibility for master data cleansing, with a particular focus on validating and updating missing or incorrect supplier bank details. Key ResponsibilitiesInvoice Processing & Payments Process high volumes of purchase invoices accurately and in a timely manner Match invoices to purchase orders and goods received notes (2-way/3-way matching) Resolve invoice discrepancies in collaboration with internal departments and suppliers Prepare and process supplier payment runs (BACS, CHAPS, Faster Payments, etc.) Ensure all payments are approved in line with company policies Supplier Account Management Maintain strong relationships with suppliers, responding to queries and resolving issues promptly Perform regular supplier statement reconciliations and resolve outstanding balances Monitor aged payables and escalate overdue or disputed items Master Data Management & Cleansing Maintain and update supplier master data within ERP/accounting systems Identify and cleanse duplicate, incomplete, or inaccurate vendor records Ensure consistency and standardisation of supplier data across systems Review and update supplier profiles to maintain data integrity and audit compliance Bank Detail Validation & Missing Data Matching Identify suppliers with missing or incomplete bank details and proactively obtain required information Validate new and updated bank details in line with internal controls and fraud prevention procedures Cross-check bank details against supporting documentation and supplier confirmations Liaise with suppliers and internal teams to match and complete missing payment information Support implementation of controls to minimise risk of fraudulent or incorrect payments Controls, Compliance & Reporting Ensure adherence to internal controls, policies, and financial regulations Assist in audit processes by providing supporting documentation and explanations Contribute to process improvements within the AP function Prepare reports on invoice processing, payment status, and data quality metrics Key Skills & Experience Previous experience in an Accounts Payable or finance administration role Strong understanding of AP processes, including invoice matching and payment runs Experience maintaining vendor master data and performing data cleansing activities Familiarity with ERP/accounting systems (e.g., SAP, Oracle, Dynamics, Sage) High level of accuracy and strong attention to detail Good organisational and time management skills Strong communication skills, both written and verbal. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 14, 2026
Seasonal
Job Purpose: The Accounts Payable Clerk is responsible for ensuring the accurate and timely processing of supplier invoices and payments, maintaining high-quality vendor master data, and supporting the integrity of the purchase-to-pay process. This role includes responsibility for master data cleansing, with a particular focus on validating and updating missing or incorrect supplier bank details. Key ResponsibilitiesInvoice Processing & Payments Process high volumes of purchase invoices accurately and in a timely manner Match invoices to purchase orders and goods received notes (2-way/3-way matching) Resolve invoice discrepancies in collaboration with internal departments and suppliers Prepare and process supplier payment runs (BACS, CHAPS, Faster Payments, etc.) Ensure all payments are approved in line with company policies Supplier Account Management Maintain strong relationships with suppliers, responding to queries and resolving issues promptly Perform regular supplier statement reconciliations and resolve outstanding balances Monitor aged payables and escalate overdue or disputed items Master Data Management & Cleansing Maintain and update supplier master data within ERP/accounting systems Identify and cleanse duplicate, incomplete, or inaccurate vendor records Ensure consistency and standardisation of supplier data across systems Review and update supplier profiles to maintain data integrity and audit compliance Bank Detail Validation & Missing Data Matching Identify suppliers with missing or incomplete bank details and proactively obtain required information Validate new and updated bank details in line with internal controls and fraud prevention procedures Cross-check bank details against supporting documentation and supplier confirmations Liaise with suppliers and internal teams to match and complete missing payment information Support implementation of controls to minimise risk of fraudulent or incorrect payments Controls, Compliance & Reporting Ensure adherence to internal controls, policies, and financial regulations Assist in audit processes by providing supporting documentation and explanations Contribute to process improvements within the AP function Prepare reports on invoice processing, payment status, and data quality metrics Key Skills & Experience Previous experience in an Accounts Payable or finance administration role Strong understanding of AP processes, including invoice matching and payment runs Experience maintaining vendor master data and performing data cleansing activities Familiarity with ERP/accounting systems (e.g., SAP, Oracle, Dynamics, Sage) High level of accuracy and strong attention to detail Good organisational and time management skills Strong communication skills, both written and verbal. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Cyngor Sir Ceredigion County Council
Aberystwyth, Dyfed
We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. We are looking to recruit a highly motivated and enthusiastic individual to assist the Chief Internal Auditor in leading Internal Audit. As part of the Council's Legal & Governance service, this position offers a unique opportunity to influence governance, risk management and internal control arrangements across the Council, while contributing to the delivery of high quality public services for the residents of Ceredigion. This is a career progression position, where the grade reflects the attained qualification level for the individual within the post. About the role You will: Support the Corporate Manager - Internal Audit (CM-IA) in providing management and supervision to the Internal Audit team in accordance with the Global Internal Audit Standards in the UK Public Sector (GIAS). Provide independent assurance and advice on the effectiveness of the Council's risk management, governance, and control environment across all services/systems. Deputise for the CM-IA as Chief Internal Auditor, when required, as prescribed by the GIAS. Lead high risk, complex and sensitive audits including investigating any incidents of suspected fraudulent or irregular practices reported to the internal audit section in a discreet manner. Advise and influence senior management on improvements to governance and risk management processes, internal controls and compliance across multiple disciplines to achieve strategic objectives and enhance operational efficiency. We are looking to recruit an individual: with a degree in a relevant subject, or equivalent experience, to be a Certified Internal Auditor or Chartered Internal Auditor (CMIIA) or CCAB-qualified accountant or other relevant professional body with active membership, has a Counter Fraud Qualification e.g. Accredited Counter Fraud Technician or Specialist or other relevant qualification, has a successful record of analysing issues, developing strategies on a multi agency basis and assistance in creating service plans based on needs which achieve quality and cost improvements, can provide support, persuasion, advocacy and sensitivity when dealing with a range of complex and/or contentious matters, can apply fresh and innovative thinking and provide a range of imaginative solutions and responses as part of audit and consultation work. The post requires a degree of fluency in the Welsh language. Please note that a successful applicant without the required Welsh language skill will be fully supported to reach the required standard within two years of appointment. Our offer to you We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits: Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location. Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs. More information about our wide-ranging employee benefits can be found on ourcareers website. Interviews To reduce disruption to candidates, interviews will be held remotely. Additional Information Safeguarding adults at risk is a key priority for us. We aim to support children, young people and adults at risk to ensure they are as safe as they can possibly be and acknowledge they have a right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require a Standard Check by the Disclosure and Barring Service (DBS). For further information and an informal discussion regarding this post please contact Alex Jenkins on or email Note: We reserve the right to extend the application closing date. What we offer Work life balance Lifestyle savings scheme Generous employer pension scheme Cycle to work scheme Learning and development Where you'll work Legal and Governance We ensure that the Council operates in a responsible and transparent manner by providing corporate and operational legal advice, auditing, objective assurance and support across all service areas resulting in the legal welfare and obligations of the Council being upheld, and assurance provided on governance, risk and internal controls. Our key functions include: Legal Services Internal Audit: Consulting Service; Independent Assurance Statutory Role: Monitoring Officer Coroner Services Corporate Governance: Audit Committee; External Regulators; Constitution; Governance; Conduct. Canolfan Rheidol Our Aberystwyth office, Canolfan Rheidol is an award winning building. The office, with its open plan design, provides an excellent space for collaborative working. Read more Aberystwyth Aberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland. Read more
May 14, 2026
Full time
We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. We are looking to recruit a highly motivated and enthusiastic individual to assist the Chief Internal Auditor in leading Internal Audit. As part of the Council's Legal & Governance service, this position offers a unique opportunity to influence governance, risk management and internal control arrangements across the Council, while contributing to the delivery of high quality public services for the residents of Ceredigion. This is a career progression position, where the grade reflects the attained qualification level for the individual within the post. About the role You will: Support the Corporate Manager - Internal Audit (CM-IA) in providing management and supervision to the Internal Audit team in accordance with the Global Internal Audit Standards in the UK Public Sector (GIAS). Provide independent assurance and advice on the effectiveness of the Council's risk management, governance, and control environment across all services/systems. Deputise for the CM-IA as Chief Internal Auditor, when required, as prescribed by the GIAS. Lead high risk, complex and sensitive audits including investigating any incidents of suspected fraudulent or irregular practices reported to the internal audit section in a discreet manner. Advise and influence senior management on improvements to governance and risk management processes, internal controls and compliance across multiple disciplines to achieve strategic objectives and enhance operational efficiency. We are looking to recruit an individual: with a degree in a relevant subject, or equivalent experience, to be a Certified Internal Auditor or Chartered Internal Auditor (CMIIA) or CCAB-qualified accountant or other relevant professional body with active membership, has a Counter Fraud Qualification e.g. Accredited Counter Fraud Technician or Specialist or other relevant qualification, has a successful record of analysing issues, developing strategies on a multi agency basis and assistance in creating service plans based on needs which achieve quality and cost improvements, can provide support, persuasion, advocacy and sensitivity when dealing with a range of complex and/or contentious matters, can apply fresh and innovative thinking and provide a range of imaginative solutions and responses as part of audit and consultation work. The post requires a degree of fluency in the Welsh language. Please note that a successful applicant without the required Welsh language skill will be fully supported to reach the required standard within two years of appointment. Our offer to you We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits: Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location. Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs. More information about our wide-ranging employee benefits can be found on ourcareers website. Interviews To reduce disruption to candidates, interviews will be held remotely. Additional Information Safeguarding adults at risk is a key priority for us. We aim to support children, young people and adults at risk to ensure they are as safe as they can possibly be and acknowledge they have a right to protection and will take action to safeguard their welfare. Each member of staff and volunteer is expected to share this commitment, and we will require a Standard Check by the Disclosure and Barring Service (DBS). For further information and an informal discussion regarding this post please contact Alex Jenkins on or email Note: We reserve the right to extend the application closing date. What we offer Work life balance Lifestyle savings scheme Generous employer pension scheme Cycle to work scheme Learning and development Where you'll work Legal and Governance We ensure that the Council operates in a responsible and transparent manner by providing corporate and operational legal advice, auditing, objective assurance and support across all service areas resulting in the legal welfare and obligations of the Council being upheld, and assurance provided on governance, risk and internal controls. Our key functions include: Legal Services Internal Audit: Consulting Service; Independent Assurance Statutory Role: Monitoring Officer Coroner Services Corporate Governance: Audit Committee; External Regulators; Constitution; Governance; Conduct. Canolfan Rheidol Our Aberystwyth office, Canolfan Rheidol is an award winning building. The office, with its open plan design, provides an excellent space for collaborative working. Read more Aberystwyth Aberystwyth is a lively university town, seaside resort complete with promenade and pier, and the setting of atmospheric TV drama Hinterland. Read more
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 14, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 14, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 14, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Interim Finance Data Analyst Location: Wilmslow Contract: 2/3 months (Immediate start)Rate: £200-£300 per day (Dependent on experience) Overview: We are supporting a business that has recently completed a systems migration and now requires an immediately available finance contractor to support a critical supplier master data cleanse project. This is a short-term assignment focused on ensuring supplier records are accurate, compliant, and audit-ready, with particular emphasis on sensitive banking information and fraud risk controls. Key Responsibilities: Cleanse, validate, and maintain supplier master data within the finance system. Review and verify supplier bank account details, ensuring accuracy and compliance with internal controls Identify and resolve duplicate, incomplete, or incorrect supplier records Support implementation of robust supplier verification processes Handle sensitive financial data in line with GDPR and fraud prevention best practices Work closely with finance and audit teams to ensure data integrity and compliance Perform reconciliations and data checks using Excel and internal systems Support audit requirements and ensure all updates are fully documented Key Requirements: Proven experience working with supplier master data / vendor data management Strong understanding of handling sensitive financial data, including bank details and associated risks Experience with supplier verification processes and controls Advanced Excel skills (data cleansing, reconciliation, lookups, etc.) Experience working within finance systems (e.g. SAP, Oracle, Dynamics or similar) High level of accuracy and attention to detail Experience working in audit-sensitive or regulated environments Strong understanding of GDPR and data protection principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 13, 2026
Contractor
Interim Finance Data Analyst Location: Wilmslow Contract: 2/3 months (Immediate start)Rate: £200-£300 per day (Dependent on experience) Overview: We are supporting a business that has recently completed a systems migration and now requires an immediately available finance contractor to support a critical supplier master data cleanse project. This is a short-term assignment focused on ensuring supplier records are accurate, compliant, and audit-ready, with particular emphasis on sensitive banking information and fraud risk controls. Key Responsibilities: Cleanse, validate, and maintain supplier master data within the finance system. Review and verify supplier bank account details, ensuring accuracy and compliance with internal controls Identify and resolve duplicate, incomplete, or incorrect supplier records Support implementation of robust supplier verification processes Handle sensitive financial data in line with GDPR and fraud prevention best practices Work closely with finance and audit teams to ensure data integrity and compliance Perform reconciliations and data checks using Excel and internal systems Support audit requirements and ensure all updates are fully documented Key Requirements: Proven experience working with supplier master data / vendor data management Strong understanding of handling sensitive financial data, including bank details and associated risks Experience with supplier verification processes and controls Advanced Excel skills (data cleansing, reconciliation, lookups, etc.) Experience working within finance systems (e.g. SAP, Oracle, Dynamics or similar) High level of accuracy and attention to detail Experience working in audit-sensitive or regulated environments Strong understanding of GDPR and data protection principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Software Developer to join our growing team. Day to Day You'll Be: Design and build reliable backend systems and infrastructure tooling Use TDD to write high-quality, maintainable code and build out automated test suites Own reliability, observability, and performance of key services Collaborate with clients to understand requirements, debug issues, and propose solutions Drive improvements to system architecture, automation, and deployment processes Mentor junior developers and contribute to a strong engineering culture Take ownership of problems-investigate, iterate, and fix Essential Skills & Experience: Strong programming skills in Node.js or similar backend language Understanding of TDD and a focus on automated testing Comfort working directly with clients to gather requirements and debug issues Strong problem-solving skills and a desire to understand the root cause of complex issues Clear communicator-both in writing and on calls Desirable Skills & Experience: Experience owning backend systems in production environments Experience with Cloud Platforms AWS or GCP Infrastructure-as-code, CI/CD, and observability tooling Experience scaling systems under sustained load Contributions to internal tooling or open source Experience with large datasets and machine learning models Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) Job Title Developer, Applications Development
May 13, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Software Developer to join our growing team. Day to Day You'll Be: Design and build reliable backend systems and infrastructure tooling Use TDD to write high-quality, maintainable code and build out automated test suites Own reliability, observability, and performance of key services Collaborate with clients to understand requirements, debug issues, and propose solutions Drive improvements to system architecture, automation, and deployment processes Mentor junior developers and contribute to a strong engineering culture Take ownership of problems-investigate, iterate, and fix Essential Skills & Experience: Strong programming skills in Node.js or similar backend language Understanding of TDD and a focus on automated testing Comfort working directly with clients to gather requirements and debug issues Strong problem-solving skills and a desire to understand the root cause of complex issues Clear communicator-both in writing and on calls Desirable Skills & Experience: Experience owning backend systems in production environments Experience with Cloud Platforms AWS or GCP Infrastructure-as-code, CI/CD, and observability tooling Experience scaling systems under sustained load Contributions to internal tooling or open source Experience with large datasets and machine learning models Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) Job Title Developer, Applications Development
We're recruiting an experienced Housing Benefits Officer to join a busy Revenues and Benefits service delivering vital financial support to vulnerable residents within a local authority environment. This role sits within a high-performing Housing Benefits team responsible for administering Housing Benefit and Council Tax Support for approximately 20,000 households. The successful candidate will manage complex assessments, support overpayment recovery processes, and ensure all work is delivered accurately, efficiently and in line with current legislation and best practice. The Role - Assess and process Housing Benefit and Council Tax Support claims in line with legislation, policy and performance targets - Carry out complex financial assessments including self-employed applicants, students and vulnerable households - Process changes in circumstances, revisions, reviews and interventions accurately and within agreed timescales - Assess and implement Discretionary Housing Payments, backdating requests and underlying entitlement decisions - Identify, calculate and recover overpaid benefits, supporting the council's overpayment recovery objectives - Recommend appeals for referral to Tribunal services where appropriate - Work proactively to minimise fraud and ensure all assessments comply with verification standards - Liaise with internal departments including Revenues, Housing, Finance and customer service teams to ensure effective service delivery - Work with external stakeholders including landlords and the Department for Work and Pensions - Provide advice and guidance to residents regarding Housing Benefits, Council Tax Support and wider welfare benefits - Handle difficult or sensitive customer interactions professionally and empathetically - Attend home visits where required to gather or verify information - Maintain accurate records and ensure all casework is completed in line with council policies and procedures - Support service improvement initiatives and contribute to maintaining high performance and quality standards - Assist with training and knowledge sharing across the team where required Key Requirements - Extensive current knowledge of Housing Benefit and Council Tax Support legislation and procedures - Strong practical experience assessing Housing Benefit and Council Tax Support claims within a local authority or similar back-office environment - Experience processing complex benefit calculations and changes in circumstances - Good understanding of overpayment recovery, appeals and fraud prevention processes - Excellent communication skills, both written and verbal - Ability to deal effectively with vulnerable or challenging customers in a professional manner - Strong organisational skills with the ability to manage workloads and meet performance targets - Good IT skills including experience using housing benefits systems and Microsoft Office packages - Ability to work independently and collaboratively within a team environment - Understanding of data protection, verification standards and compliance requirements - GCSE-level numeracy and literacy or equivalent experience - Willingness to undertake home visits where required What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Benefits Officers, Revenues & Benefits professionals and Welfare Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 13, 2026
Contractor
We're recruiting an experienced Housing Benefits Officer to join a busy Revenues and Benefits service delivering vital financial support to vulnerable residents within a local authority environment. This role sits within a high-performing Housing Benefits team responsible for administering Housing Benefit and Council Tax Support for approximately 20,000 households. The successful candidate will manage complex assessments, support overpayment recovery processes, and ensure all work is delivered accurately, efficiently and in line with current legislation and best practice. The Role - Assess and process Housing Benefit and Council Tax Support claims in line with legislation, policy and performance targets - Carry out complex financial assessments including self-employed applicants, students and vulnerable households - Process changes in circumstances, revisions, reviews and interventions accurately and within agreed timescales - Assess and implement Discretionary Housing Payments, backdating requests and underlying entitlement decisions - Identify, calculate and recover overpaid benefits, supporting the council's overpayment recovery objectives - Recommend appeals for referral to Tribunal services where appropriate - Work proactively to minimise fraud and ensure all assessments comply with verification standards - Liaise with internal departments including Revenues, Housing, Finance and customer service teams to ensure effective service delivery - Work with external stakeholders including landlords and the Department for Work and Pensions - Provide advice and guidance to residents regarding Housing Benefits, Council Tax Support and wider welfare benefits - Handle difficult or sensitive customer interactions professionally and empathetically - Attend home visits where required to gather or verify information - Maintain accurate records and ensure all casework is completed in line with council policies and procedures - Support service improvement initiatives and contribute to maintaining high performance and quality standards - Assist with training and knowledge sharing across the team where required Key Requirements - Extensive current knowledge of Housing Benefit and Council Tax Support legislation and procedures - Strong practical experience assessing Housing Benefit and Council Tax Support claims within a local authority or similar back-office environment - Experience processing complex benefit calculations and changes in circumstances - Good understanding of overpayment recovery, appeals and fraud prevention processes - Excellent communication skills, both written and verbal - Ability to deal effectively with vulnerable or challenging customers in a professional manner - Strong organisational skills with the ability to manage workloads and meet performance targets - Good IT skills including experience using housing benefits systems and Microsoft Office packages - Ability to work independently and collaboratively within a team environment - Understanding of data protection, verification standards and compliance requirements - GCSE-level numeracy and literacy or equivalent experience - Willingness to undertake home visits where required What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Benefits Officers, Revenues & Benefits professionals and Welfare Assessment Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 13, 2026
Full time
Looking for a permanent Customer Service role in Newtonards? Want to work in a team that celebrates achievement, big or small? If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us? Up to £27,976.00 annual salary (monthly pay) HYBRID working options - save on commuting costs with only 2 day's in the office each week. We invest in training and give you all the tools you need to succeed Work with experienced, supportive colleagues in a fast paced environment where all ideas matter We're committed to creating an inclusive, diverse working environment where everyone is valued and appreciated Watch this video to see what its like to work for TP in Newtownards! Facebook Details Start date: TBC Location: Natwest, Newtownards Shifts: Full time - 40hrs per week - hours worked between the hours of 08:00 - 18:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Lead Data Scientist - Financial Crime Salary: 95,000 - 120,000 + bonus + benefits Location: London (Hybrid - 2-3 days per week) We are currently looking for a Lead Data Scientist to join a growing, specialist consultancy within the financial services space. This role sits within a high-performing and collaborative team, supporting a range of organisations across banking, fintech, and payments. As a Lead Data Scientist, you will work closely with senior stakeholders to deliver data-led solutions focused on risk, fraud, and financial crime. The Lead Data Scientist will play a key role in leading projects end-to-end, combining strong analytical capability with stakeholder engagement. This is an important hire for the business as they continue to expand their data offering and support clients with increasingly complex challenges. The Opportunity This role offers a blend of hands-on data work and strategic input, ideal for someone looking to move into a more consultative environment while remaining close to the technology. You will be responsible for: Leading data-focused projects across financial crime and fraud Analysing large datasets to identify trends, risks, and opportunities Supporting the design and improvement of monitoring and detection processes Working closely with business and technical stakeholders to deliver solutions Translating data insights into clear, actionable recommendations Supporting junior team members and contributing to overall project delivery Contributing to broader initiatives across the business where relevant What sets this apart: A mix of data science, analytics, and stakeholder engagement Exposure to a variety of clients and challenges Opportunity to influence how data is used to manage risk A pathway into a more strategic and advisory-led role What's in it for you? Competitive salary ( 95,000 - 120,000) + bonus Hybrid working Ongoing training and development Clear progression opportunities Exposure to a range of projects and clients Supportive and collaborative team environment Skills and Experience Strong background in data, analytics, or data science Experience working within financial services, risk, or fraud-related domains Ability to work with stakeholders and communicate insights effectively Experience working with modern data tools and technologies If you would like to be considered for the Lead Data Scientist Role, please apply below with your CV.
May 12, 2026
Full time
Lead Data Scientist - Financial Crime Salary: 95,000 - 120,000 + bonus + benefits Location: London (Hybrid - 2-3 days per week) We are currently looking for a Lead Data Scientist to join a growing, specialist consultancy within the financial services space. This role sits within a high-performing and collaborative team, supporting a range of organisations across banking, fintech, and payments. As a Lead Data Scientist, you will work closely with senior stakeholders to deliver data-led solutions focused on risk, fraud, and financial crime. The Lead Data Scientist will play a key role in leading projects end-to-end, combining strong analytical capability with stakeholder engagement. This is an important hire for the business as they continue to expand their data offering and support clients with increasingly complex challenges. The Opportunity This role offers a blend of hands-on data work and strategic input, ideal for someone looking to move into a more consultative environment while remaining close to the technology. You will be responsible for: Leading data-focused projects across financial crime and fraud Analysing large datasets to identify trends, risks, and opportunities Supporting the design and improvement of monitoring and detection processes Working closely with business and technical stakeholders to deliver solutions Translating data insights into clear, actionable recommendations Supporting junior team members and contributing to overall project delivery Contributing to broader initiatives across the business where relevant What sets this apart: A mix of data science, analytics, and stakeholder engagement Exposure to a variety of clients and challenges Opportunity to influence how data is used to manage risk A pathway into a more strategic and advisory-led role What's in it for you? Competitive salary ( 95,000 - 120,000) + bonus Hybrid working Ongoing training and development Clear progression opportunities Exposure to a range of projects and clients Supportive and collaborative team environment Skills and Experience Strong background in data, analytics, or data science Experience working within financial services, risk, or fraud-related domains Ability to work with stakeholders and communicate insights effectively Experience working with modern data tools and technologies If you would like to be considered for the Lead Data Scientist Role, please apply below with your CV.
Job Title: Motor Claims Handler Location: Liverpool or Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.
May 12, 2026
Full time
Job Title: Motor Claims Handler Location: Liverpool or Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.
This website emits an average of 1.6 g of CO 2 per page, ASY 45,8 EURSenior Safety & Risk ConsultantOur Vacancy# Senior Safety & Risk Consultant Nuclear Permanent / Glasgow United Kingdom 15/04/26 On site Share# is an international company with one mission: accelerate the energy transition around the world. Every day, our 8,000+ switchers located in 14 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Here is how you can be a part of that switch: Job DescriptionAssystem's Safety & Risk business supports some of the UK's most complex infrastructure programmes across nuclear, defence and critical national infrastructure.We provide independent technical authority combining engineering insight, regulatory understanding and delivery pragmatism to ensure safety is demonstrably achieved and maintained across the full lifecycle.We are expanding our support across major infrastructure programmes and are seeking a Safety Case Manager to lead and assure safety activities within complex, highly regulated environments.You will operate as a technical authority and Intelligent Customer, setting expectations, assuring technical quality, and influencing key safety decisions across the full project lifecycle. The role requires strong technical judgement, the ability to challenge constructively, and confidence working across multidisciplinary teams.This is an opportunity to work at the forefront of high-consequence engineering, where safety is critical to successful delivery and where your input will directly shape how complex infrastructure is designed, justified and brought into operation. Safety Case Leadership & Assurance Lead development and integration of Safety Cases across design, construction and operational phases Assure the strength of safety arguments, evidence and hazard management approaches Provide oversight of safety strategies and justification plans Intelligent Customer Function Challenge design and safety assumptions to ensure proportionate, compliant outcomes Assure supply chain outputs meet technical and regulatory expectations Stakeholder & Programme Engagement Interface with stakeholders, delivery partners and regulators Provide clear, authoritative advice in complex programme environments My profileWe're looking for a Safety Case professional who is comfortable operating as a trusted technical authority within complex, highly regulated defence or nuclear environments. You will bring a strong track record in Safety Case development and assurance, with the confidence to challenge assumptions, interrogate evidence, and guide multidisciplinary teams toward robust, defensible safety outcomes.You are likely already operating at Senior or Principal level, whether as a Safety Case Manager, Principal/Senior Engineer or within an Intelligent Customer role, and understand how to balance technical rigour with the realities of programme delivery. Experience working within UK regulatory frameworks such as ONR or DNSR is important, but equally critical is your ability to navigate ambiguity, influence senior stakeholders, and apply sound judgement where there is no single "right" answer.Above all, you take ownership of safety outcomes, hold high standards for technical quality, and are motivated by the responsibility that comes with working on complex, high-consequence infrastructure. Diversity & Inclusion We are committed to equal treatment of candidates and foster all forms of diversity within our company. Bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and the ability to dare are what matter most. Bring your unique contributions and help us shape the future. NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.# Other vacancies might interest you Permanent Glasgow 12/04/26 Permanent Glasgow 11/04/26 Permanent Glasgow 15/04/26
May 11, 2026
Full time
This website emits an average of 1.6 g of CO 2 per page, ASY 45,8 EURSenior Safety & Risk ConsultantOur Vacancy# Senior Safety & Risk Consultant Nuclear Permanent / Glasgow United Kingdom 15/04/26 On site Share# is an international company with one mission: accelerate the energy transition around the world. Every day, our 8,000+ switchers located in 14 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Here is how you can be a part of that switch: Job DescriptionAssystem's Safety & Risk business supports some of the UK's most complex infrastructure programmes across nuclear, defence and critical national infrastructure.We provide independent technical authority combining engineering insight, regulatory understanding and delivery pragmatism to ensure safety is demonstrably achieved and maintained across the full lifecycle.We are expanding our support across major infrastructure programmes and are seeking a Safety Case Manager to lead and assure safety activities within complex, highly regulated environments.You will operate as a technical authority and Intelligent Customer, setting expectations, assuring technical quality, and influencing key safety decisions across the full project lifecycle. The role requires strong technical judgement, the ability to challenge constructively, and confidence working across multidisciplinary teams.This is an opportunity to work at the forefront of high-consequence engineering, where safety is critical to successful delivery and where your input will directly shape how complex infrastructure is designed, justified and brought into operation. Safety Case Leadership & Assurance Lead development and integration of Safety Cases across design, construction and operational phases Assure the strength of safety arguments, evidence and hazard management approaches Provide oversight of safety strategies and justification plans Intelligent Customer Function Challenge design and safety assumptions to ensure proportionate, compliant outcomes Assure supply chain outputs meet technical and regulatory expectations Stakeholder & Programme Engagement Interface with stakeholders, delivery partners and regulators Provide clear, authoritative advice in complex programme environments My profileWe're looking for a Safety Case professional who is comfortable operating as a trusted technical authority within complex, highly regulated defence or nuclear environments. You will bring a strong track record in Safety Case development and assurance, with the confidence to challenge assumptions, interrogate evidence, and guide multidisciplinary teams toward robust, defensible safety outcomes.You are likely already operating at Senior or Principal level, whether as a Safety Case Manager, Principal/Senior Engineer or within an Intelligent Customer role, and understand how to balance technical rigour with the realities of programme delivery. Experience working within UK regulatory frameworks such as ONR or DNSR is important, but equally critical is your ability to navigate ambiguity, influence senior stakeholders, and apply sound judgement where there is no single "right" answer.Above all, you take ownership of safety outcomes, hold high standards for technical quality, and are motivated by the responsibility that comes with working on complex, high-consequence infrastructure. Diversity & Inclusion We are committed to equal treatment of candidates and foster all forms of diversity within our company. Bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and the ability to dare are what matter most. Bring your unique contributions and help us shape the future. NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process. We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.# Other vacancies might interest you Permanent Glasgow 12/04/26 Permanent Glasgow 11/04/26 Permanent Glasgow 15/04/26
Compliance Officer - Sanctions Risk Framework Owner (Hybrid; 80-100% working degree) Are you passionate about navigating the complex world of global sanctions compliance? Join our dynamic team at Swiss Re where you'll play a pivotal role in designing and implementing strategies that control our exposure to the sanctions risk while enabling compliant business operations worldwide. We are open to considering candidates based in other locations. About the Role As our Sanctions Risk Framework Owner, you'll be the driving force behind Swiss Re's global sanctions compliance strategy. You'll design, oversee, and continuously enhance our global sanctions risk framework, combining your deep technical knowledge of sanctions regimes and their application to the insurance industry, with a strategic mindset. Key Responsibilities Own and enhance the global Sanctions Risk Framework, including policies, standards, and processes that form the foundation of our sanctions risk management approach. Monitor and assess sanctions developments from relevant authorities, determining their impact on our business. Develop responses to sanctions developments, coordinating approvals, communication and implementation across the company. Provide ongoing oversight of the design and effectiveness of the sanctions control environment. Provide expert advisory support to senior stakeholders on sanctions topics and develop position papers to enable consistent guidance across business units. Own and drive the implementation and ongoing effectiveness of sanction controls in screening and related tools. Lead training and awareness by developing comprehensive training material for employees, conducting trainings, and supporting the growth of sanctions expertise within Compliance teams. Drive continuous improvement of our compliance processes and controls, contributing to the broader financial crime risk management strategy. About the Team The Compliance Financial Crime Risk Frameworks (FCR) team is responsible for global Compliance frameworks covering four key financial crime risks: Fraud, Bribery and Corruption, Money Laundering and Terrorist Financing, and Economic Sanctions. We develop, maintain, and implement global policies, standards, processes, and supporting technology to manage these risks effectively. Our diverse team spans New York, Bratislava, and London, working collaboratively to monitor emerging risks and regulatory developments across all jurisdictions where Swiss Re operates. About You You're a detail-oriented compliance professional with deep sanctions expertise and excellent communication skills. You thrive in a collaborative environment while being capable of working independently on complex sanctions matters. Your analytical mindset enables you to translate regulatory requirements into practical frameworks and solutions. Requirements Strong compliance experience, including at least 5 years focused on Sanctions topics, ideally within the insurance industry. Deep technical expertise in financial, economic and trade sanctions, including regulatory compliance, sanctions screening, and due diligence processes. Sound experience in risk frameworks, particularly in drafting policies, standards, and processes, and maintaining a Compliance Risk framework. University or equivalent qualification with fluency in English (written and spoken); legal training would be beneficial. Strong communication and stakeholder management skills with the ability to engage effectively with colleagues across all seniority levels. Plus Skills Certified Global Sanctions Specialist (CGSS) or another professional sanctions certification Knowledge of other financial crime risks (Fraud, Money Laundering and Terrorist Financing, and Bribery and Corruption) Additional languages, especially German Experience developing and delivering compliance training programs Strong project and change management skills Compensation & Work Model For the United Kingdom, the base salary range for this position is between 76,000 GBP and 114,000 GBP for a full-time role. The specific salary offered considers: the requirements, scope, complexity and responsibilities of the role the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience In the situation where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus. Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.
May 11, 2026
Full time
Compliance Officer - Sanctions Risk Framework Owner (Hybrid; 80-100% working degree) Are you passionate about navigating the complex world of global sanctions compliance? Join our dynamic team at Swiss Re where you'll play a pivotal role in designing and implementing strategies that control our exposure to the sanctions risk while enabling compliant business operations worldwide. We are open to considering candidates based in other locations. About the Role As our Sanctions Risk Framework Owner, you'll be the driving force behind Swiss Re's global sanctions compliance strategy. You'll design, oversee, and continuously enhance our global sanctions risk framework, combining your deep technical knowledge of sanctions regimes and their application to the insurance industry, with a strategic mindset. Key Responsibilities Own and enhance the global Sanctions Risk Framework, including policies, standards, and processes that form the foundation of our sanctions risk management approach. Monitor and assess sanctions developments from relevant authorities, determining their impact on our business. Develop responses to sanctions developments, coordinating approvals, communication and implementation across the company. Provide ongoing oversight of the design and effectiveness of the sanctions control environment. Provide expert advisory support to senior stakeholders on sanctions topics and develop position papers to enable consistent guidance across business units. Own and drive the implementation and ongoing effectiveness of sanction controls in screening and related tools. Lead training and awareness by developing comprehensive training material for employees, conducting trainings, and supporting the growth of sanctions expertise within Compliance teams. Drive continuous improvement of our compliance processes and controls, contributing to the broader financial crime risk management strategy. About the Team The Compliance Financial Crime Risk Frameworks (FCR) team is responsible for global Compliance frameworks covering four key financial crime risks: Fraud, Bribery and Corruption, Money Laundering and Terrorist Financing, and Economic Sanctions. We develop, maintain, and implement global policies, standards, processes, and supporting technology to manage these risks effectively. Our diverse team spans New York, Bratislava, and London, working collaboratively to monitor emerging risks and regulatory developments across all jurisdictions where Swiss Re operates. About You You're a detail-oriented compliance professional with deep sanctions expertise and excellent communication skills. You thrive in a collaborative environment while being capable of working independently on complex sanctions matters. Your analytical mindset enables you to translate regulatory requirements into practical frameworks and solutions. Requirements Strong compliance experience, including at least 5 years focused on Sanctions topics, ideally within the insurance industry. Deep technical expertise in financial, economic and trade sanctions, including regulatory compliance, sanctions screening, and due diligence processes. Sound experience in risk frameworks, particularly in drafting policies, standards, and processes, and maintaining a Compliance Risk framework. University or equivalent qualification with fluency in English (written and spoken); legal training would be beneficial. Strong communication and stakeholder management skills with the ability to engage effectively with colleagues across all seniority levels. Plus Skills Certified Global Sanctions Specialist (CGSS) or another professional sanctions certification Knowledge of other financial crime risks (Fraud, Money Laundering and Terrorist Financing, and Bribery and Corruption) Additional languages, especially German Experience developing and delivering compliance training programs Strong project and change management skills Compensation & Work Model For the United Kingdom, the base salary range for this position is between 76,000 GBP and 114,000 GBP for a full-time role. The specific salary offered considers: the requirements, scope, complexity and responsibilities of the role the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience In the situation where you do not meet all the requirements or you significantly exceed these, the offered salary may be below or above the advertised range. In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus. Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.
Business Analyst: Compliance & Data Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 Are you a Business Analyst who excels at mapping complex processes and has a keen interest in data privacy, retention, and classification? We are seeking a detail-oriented professional to bridge the gap between technical data flows and regulatory requirements. You will join a dedicated Compliance Team, using your analytical skills to identify vulnerabilities and help the organisation operate in a secure, data-driven manner. Key Responsibilities Process Leadership: Lead the periodic review, update, and documentation of internal privacy processes to ensure they remain robust and effective. Technical Implementation: Lead the implementation and maintenance of Microsoft Purview , with a specific focus on data labeling, retention schedules, and identifying compliance gaps. Data Retention: Manage the data retention roadmap and oversee implementation across key risk groups within the division. Emerging Data Sources: Expand the scope of data governance to include non-traditional sources such as IoT, wearables, and Digital Twins from a data-point perspective. Privacy Operations: Support Privacy Impact Assessments (DPIAs), investigate potential data breaches, and provide functional management of the internal Privacy Portal and DMS. Operational Excellence: Analyze process improvements in collaboration with Security and IT stakeholders and utilize automation to increase the efficiency of protection processes. Fraud Risk Management: Contribute to compliance analysis as part of broader fraud risk management and reporting. Stakeholder Advisory: Translate complex data and process risks into clear management information and practically applicable advice for the business. Who You Are Tech Savvy: You're a pro with SharePoint and data tools. Precise: You handle sensitive info with total care and accuracy. Clear Communicator: You bridge the gap between IT, HR, and Legal. Privacy Minded: You understand GDPR or are ready to learn. You already have a CIPP/E certificate , or you're willing to work towards one. The Team You will be an integral part of the Compliance Team, reporting to the Compliance Officer. This is an environment where integrity and reliability are paramount. You will interact with various departments, playing a key role in strengthening our compliance framework and ensuring our data-driven methods are both innovative and secure. Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 If this sounds like you, please send CVs to (url removed) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 11, 2026
Full time
Business Analyst: Compliance & Data Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 Are you a Business Analyst who excels at mapping complex processes and has a keen interest in data privacy, retention, and classification? We are seeking a detail-oriented professional to bridge the gap between technical data flows and regulatory requirements. You will join a dedicated Compliance Team, using your analytical skills to identify vulnerabilities and help the organisation operate in a secure, data-driven manner. Key Responsibilities Process Leadership: Lead the periodic review, update, and documentation of internal privacy processes to ensure they remain robust and effective. Technical Implementation: Lead the implementation and maintenance of Microsoft Purview , with a specific focus on data labeling, retention schedules, and identifying compliance gaps. Data Retention: Manage the data retention roadmap and oversee implementation across key risk groups within the division. Emerging Data Sources: Expand the scope of data governance to include non-traditional sources such as IoT, wearables, and Digital Twins from a data-point perspective. Privacy Operations: Support Privacy Impact Assessments (DPIAs), investigate potential data breaches, and provide functional management of the internal Privacy Portal and DMS. Operational Excellence: Analyze process improvements in collaboration with Security and IT stakeholders and utilize automation to increase the efficiency of protection processes. Fraud Risk Management: Contribute to compliance analysis as part of broader fraud risk management and reporting. Stakeholder Advisory: Translate complex data and process risks into clear management information and practically applicable advice for the business. Who You Are Tech Savvy: You're a pro with SharePoint and data tools. Precise: You handle sensitive info with total care and accuracy. Clear Communicator: You bridge the gap between IT, HR, and Legal. Privacy Minded: You understand GDPR or are ready to learn. You already have a CIPP/E certificate , or you're willing to work towards one. The Team You will be an integral part of the Compliance Team, reporting to the Compliance Officer. This is an environment where integrity and reliability are paramount. You will interact with various departments, playing a key role in strengthening our compliance framework and ensuring our data-driven methods are both innovative and secure. Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 If this sounds like you, please send CVs to (url removed) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Head of Sales, Customer Success and On-Boarding Onboarding platform:- KYC, AML, Fraud, ID verification Global Leading Award Winning Technology Brand SaaS - Platform based Technology Services London/City £100-£120k package Our client a global technology leader is currently looking for a Head of Account Management, Customer Success and On-Boarding. Reporting to the CEO and working closely with all levels of the business, this role will be responsible for:- Develop and execute the account management strategy aligned with overall business goals Lead, mentor, and scale a high-performing regional account management teams Define KPIs, performance metrics, and best practices for client success Manage and lead a team of client trainers or training specialists Build and maintain strong relationships with key clients and stakeholders Act as executive sponsor for high-value or strategic accounts Ensure high levels of client satisfaction, retention, and loyalty Handle escalations and resolve complex client issues
May 11, 2026
Full time
Head of Sales, Customer Success and On-Boarding Onboarding platform:- KYC, AML, Fraud, ID verification Global Leading Award Winning Technology Brand SaaS - Platform based Technology Services London/City £100-£120k package Our client a global technology leader is currently looking for a Head of Account Management, Customer Success and On-Boarding. Reporting to the CEO and working closely with all levels of the business, this role will be responsible for:- Develop and execute the account management strategy aligned with overall business goals Lead, mentor, and scale a high-performing regional account management teams Define KPIs, performance metrics, and best practices for client success Manage and lead a team of client trainers or training specialists Build and maintain strong relationships with key clients and stakeholders Act as executive sponsor for high-value or strategic accounts Ensure high levels of client satisfaction, retention, and loyalty Handle escalations and resolve complex client issues
