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Five Guys
Assistant Manager
Five Guys City, London
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Five Guys
Assistant Manager
Five Guys
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Five Guys
Assistant Manager
Five Guys Camden, London
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Five Guys
Assistant Manager
Five Guys Hammersmith And Fulham, London
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 04, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Compass Group UK
Restaurant Assistant Manager
Compass Group UK Woking, Surrey
Job Title: Assistant Restaurant Manager Location: RHS Garden Wisley Salary: £30,000 per annum + discretionary tronc Contract Type: Full-time, permanent, site based, 5 over 7 days per week Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming cafés. You'll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor. As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates' values and client expectations at RHS Garden Wisley. You'll help create a customer-focused environment that consistently delivers a premium dining experience. Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You'll also support auditing processes, using guest feedback and performance insights to drive continuous improvement. You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you'll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance. Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport. Shifts: Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. The Ideal Candidate: Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations What we can offer you: At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Restaurant Manager, you'll be supported by an experienced team to deliver outstanding customer service and learn a variety of new approaches. We offer a competitive benefits package, including: 20 days annual leave plus bank holidays Free meals on duty Free on-site parking Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
May 04, 2026
Full time
Job Title: Assistant Restaurant Manager Location: RHS Garden Wisley Salary: £30,000 per annum + discretionary tronc Contract Type: Full-time, permanent, site based, 5 over 7 days per week Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming cafés. You'll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor. As Assistant Restaurant Manager, you will support the delivery of exceptional food quality, service standards, and guest experience, ensuring everything aligns with Restaurant Associates' values and client expectations at RHS Garden Wisley. You'll help create a customer-focused environment that consistently delivers a premium dining experience. Working closely with the Restaurant Manager, you will provide leadership to the team through clear communication, coaching, and development, ensuring consistent, high-quality service. You'll also support auditing processes, using guest feedback and performance insights to drive continuous improvement. You will help identify areas for operational improvement, refine service workflows, and enhance efficiency while maintaining high standards. In collaboration with the wider team, you'll contribute to new ideas and initiatives that elevate the guest experience and support overall business performance. Due to the location of Wisley RHS Garden it is essential that you are able to get to and from site without relying on public transport. Shifts: Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. The Ideal Candidate: Proven experience managing high-performing teams within a fine dining or premium restaurant environment, driving service standards, engagement, and accountability Demonstrable success in restaurant management roles, overseeing day-to-day service, guest experience, and operational efficiency Strong background in food and beverage operations, with a clear understanding of fine dining standards, presentation, and service excellence IT and computer literate, with experience using restaurant systems (e.g. POS, reservations, reporting tools) to support smooth operations What we can offer you: At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As Assistant Restaurant Manager, you'll be supported by an experienced team to deliver outstanding customer service and learn a variety of new approaches. We offer a competitive benefits package, including: 20 days annual leave plus bank holidays Free meals on duty Free on-site parking Exclusive travel discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Career Pathways and MyLearning development programmes About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
JOB SWITCH LTD
Head Chef - Live in
JOB SWITCH LTD Witney, Oxfordshire
based OX29 Pay: Up to £42,000 per year + Live in (4 miles off site) + Private healthcare + TRONC (circa 8K per year) Head Chef - Live in Job description: As Head Chef, you will report into the Operations Manager of an evolving and ambitious venture looking to grow throughout the Cotswolds, neighbouring counties and London. We are looking for an experienced, ambitious and enthusiastic Head Chef with exceptionally high standards and a true passion for great food and people to lead our fantastic pub kitchen! Leading from the front running all the back of house operations, delivering a consistent high food quality with exceptionally high standards. You will work alongside the General manager in the organising, growing and day-to-day operations of your kitchen, having a real say in the food of which you serve; that maybe on the next menu or on your daily specials board. Only using the best suppliers in a well-equipped pub all alongside a real work life balance.You should set the tone of the business and lead by example by driving guest service excellence & creating a positive experience for all your guests and team alike. Everyone in the team will look to you for inspiration & leadership. This role is ideal for an ambitious chef looking for a career within the group with a real opportunity for career progression. What We Offer: Salary up to £45,000 (based on experience) + TRONC (circa 6K) Private healthcare Free meals on shifts 25% discount across all our pubs when off duty Discounted team room rates at our pubs with rooms Great opportunity for training and development Employment Assistant program supporting mental health and well-being. Medicash - health care program offering paid health care & assistance Refer a friend reward scheme About the role: Leading from the front & working side by side with team members to achieve the goals set for your pub is critical to this role. You must bring your team with you & be a leader they look up to Oversee the day to day operations of the kitchen, working closely with the General manager to create an epic dining experience which is in keeping with our guests feedback Ensure that your team is produce and that all kitchen shifts run smoothly, you will have to think on your feet when problems arise and come up with innovative solutions that minimize the impact on your team and guests alike Recruit, develop, promote & retain your team Take ownership of issues & manage them to a successful resolution Create business plans with your General Manager to support your pubs financial targets Monitor and manage stock both front & back of house Full accountability of the pubs P&L Build a strong relationship with our nominated suppliers both FOH & BOH Qualifications and Key Attributes: Working proficiency in English is essential Previous experience in a General Manager role Positive, can-do mentality Does this sound like you? If so, apply here! We are looking forward to hearing from you!
May 04, 2026
Contractor
based OX29 Pay: Up to £42,000 per year + Live in (4 miles off site) + Private healthcare + TRONC (circa 8K per year) Head Chef - Live in Job description: As Head Chef, you will report into the Operations Manager of an evolving and ambitious venture looking to grow throughout the Cotswolds, neighbouring counties and London. We are looking for an experienced, ambitious and enthusiastic Head Chef with exceptionally high standards and a true passion for great food and people to lead our fantastic pub kitchen! Leading from the front running all the back of house operations, delivering a consistent high food quality with exceptionally high standards. You will work alongside the General manager in the organising, growing and day-to-day operations of your kitchen, having a real say in the food of which you serve; that maybe on the next menu or on your daily specials board. Only using the best suppliers in a well-equipped pub all alongside a real work life balance.You should set the tone of the business and lead by example by driving guest service excellence & creating a positive experience for all your guests and team alike. Everyone in the team will look to you for inspiration & leadership. This role is ideal for an ambitious chef looking for a career within the group with a real opportunity for career progression. What We Offer: Salary up to £45,000 (based on experience) + TRONC (circa 6K) Private healthcare Free meals on shifts 25% discount across all our pubs when off duty Discounted team room rates at our pubs with rooms Great opportunity for training and development Employment Assistant program supporting mental health and well-being. Medicash - health care program offering paid health care & assistance Refer a friend reward scheme About the role: Leading from the front & working side by side with team members to achieve the goals set for your pub is critical to this role. You must bring your team with you & be a leader they look up to Oversee the day to day operations of the kitchen, working closely with the General manager to create an epic dining experience which is in keeping with our guests feedback Ensure that your team is produce and that all kitchen shifts run smoothly, you will have to think on your feet when problems arise and come up with innovative solutions that minimize the impact on your team and guests alike Recruit, develop, promote & retain your team Take ownership of issues & manage them to a successful resolution Create business plans with your General Manager to support your pubs financial targets Monitor and manage stock both front & back of house Full accountability of the pubs P&L Build a strong relationship with our nominated suppliers both FOH & BOH Qualifications and Key Attributes: Working proficiency in English is essential Previous experience in a General Manager role Positive, can-do mentality Does this sound like you? If so, apply here! We are looking forward to hearing from you!
Assistant Spa Manager
PPHE Hotel Group
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
May 03, 2026
Full time
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
Spa Operations Leader at Luxury Hotel & Wellness
PPHE Hotel Group
A leading hotel group is seeking an experienced Assistant Spa Manager. In this role, you will manage the operations of a luxurious spa and gym, ensuring exceptional service and guest satisfaction. Responsibilities include overseeing spa team management, upholding safety standards, and driving financial performance. The ideal candidate will possess leadership skills, in-depth spa knowledge, and enjoy a collaborative work environment. This position offers discounted hotel rates, wellness days, and more.
May 03, 2026
Full time
A leading hotel group is seeking an experienced Assistant Spa Manager. In this role, you will manage the operations of a luxurious spa and gym, ensuring exceptional service and guest satisfaction. Responsibilities include overseeing spa team management, upholding safety standards, and driving financial performance. The ideal candidate will possess leadership skills, in-depth spa knowledge, and enjoy a collaborative work environment. This position offers discounted hotel rates, wellness days, and more.
Assistant General Manager - Boom Battle Bar
Boom Battle Bar - Southampton Southampton, Hampshire
FIRSTLY, WHATS IN IT FOR YOU? £32,000 annual salary. Plus tips! 28 days paid holiday Workplace pension from the age of 22 and above with employer contributions Life Assurance policy once your probation has been passed. Enjoy one free annual Escape Hunt adventure per year! 50% off on food and drink in any of our venues at Boom Battle Bar & Escape Hunt! We are our teams biggest advocates! We'll give you a clear personal development plan for you to be promoted to your dream role - with or without us. Looking for good karma? Well we've got you covered with another annual paid day off for our 'Karma Day' - volunteer for a day with an organisation of your choice to make a difference. Access to Wagestream and their financial services and discounts Access to our Employee Assistance Programme including 24/7 access to free, confidential and specialist mental health/wellbeing support. There's a huge amount on offer within this program inclusive of help for financial support to six FREE therapy sessions and so much more! Our Managers are included in epic incentives. You'll be in the runnings to win them on a regular basis! Including past incentives such as a Trips Abroad, F1 Race Days and Race Weekend tickets, Concert Tickets, Champion League Hospitality Tickets, Sporting Events, Brixton brewery tour, London bar hopping with Bacardi, Johnnie Walker tour with a fine dinning experience, Hampers to take home and more! THE ROLE: We are looking for an energetic, driven and passionate Assistant General Manager to lead our team at BOOM BATTLE BAR. People focused leadership is a non negotiable for us. You'll be someone who thrives in building a talent pipeline and wants to see your teams evolve and grow. You lead from the front and aren't someone who does everything yourself! You'll need to be someone who thrives in high energy environments and wet led environments specifically are where you shine. You'll want to drive consistency for standards. Specs on point and guest journey will be nothing short of epic under your guidance! Let's not forget you'll need to be a compliance pro! You're a stickler for regulatory compliance achieving stellar 10/10 daily Trail average scores. Safety is your top priority, ensuring everyone within the business is protected. WHO ARE WE: Boom Battle Bar is the unrivalled leader in the world of competitive socialising. Picture Axe Throwing, Beer Pong, Augmented Darts, Karaoke and a whole lot more, all wrapped up in an atmosphere booming with epic cocktails, live DJ beats, and nothing but good vibes Our journey began with a bang in 2022, and we haven't hit the brakes since. Breaking boundaries, we proudly launched our first international venue in Dubai during the summer of 2023, and the party continues! We're not just about the games and the drinks, we're about creating those unforgettable moments. It's when our guests say, 'Screw it, I'll be hungover tomorrow,' that we know we've succeeded. And who makes it all happen? Our exceptional teams of top talent. Check out our socials to see more of what we're about!
May 02, 2026
Full time
FIRSTLY, WHATS IN IT FOR YOU? £32,000 annual salary. Plus tips! 28 days paid holiday Workplace pension from the age of 22 and above with employer contributions Life Assurance policy once your probation has been passed. Enjoy one free annual Escape Hunt adventure per year! 50% off on food and drink in any of our venues at Boom Battle Bar & Escape Hunt! We are our teams biggest advocates! We'll give you a clear personal development plan for you to be promoted to your dream role - with or without us. Looking for good karma? Well we've got you covered with another annual paid day off for our 'Karma Day' - volunteer for a day with an organisation of your choice to make a difference. Access to Wagestream and their financial services and discounts Access to our Employee Assistance Programme including 24/7 access to free, confidential and specialist mental health/wellbeing support. There's a huge amount on offer within this program inclusive of help for financial support to six FREE therapy sessions and so much more! Our Managers are included in epic incentives. You'll be in the runnings to win them on a regular basis! Including past incentives such as a Trips Abroad, F1 Race Days and Race Weekend tickets, Concert Tickets, Champion League Hospitality Tickets, Sporting Events, Brixton brewery tour, London bar hopping with Bacardi, Johnnie Walker tour with a fine dinning experience, Hampers to take home and more! THE ROLE: We are looking for an energetic, driven and passionate Assistant General Manager to lead our team at BOOM BATTLE BAR. People focused leadership is a non negotiable for us. You'll be someone who thrives in building a talent pipeline and wants to see your teams evolve and grow. You lead from the front and aren't someone who does everything yourself! You'll need to be someone who thrives in high energy environments and wet led environments specifically are where you shine. You'll want to drive consistency for standards. Specs on point and guest journey will be nothing short of epic under your guidance! Let's not forget you'll need to be a compliance pro! You're a stickler for regulatory compliance achieving stellar 10/10 daily Trail average scores. Safety is your top priority, ensuring everyone within the business is protected. WHO ARE WE: Boom Battle Bar is the unrivalled leader in the world of competitive socialising. Picture Axe Throwing, Beer Pong, Augmented Darts, Karaoke and a whole lot more, all wrapped up in an atmosphere booming with epic cocktails, live DJ beats, and nothing but good vibes Our journey began with a bang in 2022, and we haven't hit the brakes since. Breaking boundaries, we proudly launched our first international venue in Dubai during the summer of 2023, and the party continues! We're not just about the games and the drinks, we're about creating those unforgettable moments. It's when our guests say, 'Screw it, I'll be hungover tomorrow,' that we know we've succeeded. And who makes it all happen? Our exceptional teams of top talent. Check out our socials to see more of what we're about!
Assistant General Manager - Fine Dining & Guest Experience
Searcys
A prestigious restaurant group in Greater London is seeking an experienced Assistant General Manager to join the team at a renowned gallery's dining establishment. This role is pivotal, involving the leadership of a high-performing team and ensuring exceptional guest experiences. Ideal candidates will have over 3 years in a leadership role within upscale dining, strong hospitality standards, and proficiency in managing reservations and POS systems. Industry leading benefits include generous leave and discounts.
May 01, 2026
Full time
A prestigious restaurant group in Greater London is seeking an experienced Assistant General Manager to join the team at a renowned gallery's dining establishment. This role is pivotal, involving the leadership of a high-performing team and ensuring exceptional guest experiences. Ideal candidates will have over 3 years in a leadership role within upscale dining, strong hospitality standards, and proficiency in managing reservations and POS systems. Industry leading benefits include generous leave and discounts.
Compass Group UK & Ireland Ltd
Assistant Finance Manager- Aston Villa FC Warehouse
Compass Group UK & Ireland Ltd
Assistant Finance Manager - AVFC Warehouse, Birmingham Full-Time / Permanent £50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall, Purpose of the Role The candidate will business partner the General manager and their Heads of Department for the entirety of the Warehouse operation. You will perform a high-profile ownership role, developing skills in working collaboratively with client side, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken whilst also taking the contract through a period of mobilisation. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Finance Manager - The Role PURPOSE: Commercial Support Effective business partnering with the onsite operations team, ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights covering sales, costs and managing relevant KPI's. Take ownership for the financial controls and processes for the operation which in includes weekly flash process, budget process, review of commercial initiatives, support of capex appraisals and emphasis on optimising working capital. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts, client requests and other ad-hoc analysis to be discussed at monthly/weekly reviews. Monitoring initiative delivery plans, challenging operational teams and where there is a risk to achievement, highlighting to senior stakeholders. Key metrics include GP%, Labour to Sales ratio and unit margin %. we have developed dashboards with E15 insights to help standardise and simplify reporting. You must use these and champion them within the business one of the key areas currently is labour % as we roll out new tech to make our venues more efficient. pricing is also vital - with inflation still an ongoing risk, we need to monitor our pricing to consumers (and SPH), hospitality charges and C&E Assist in training of finance/operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities. Be responsible along with the Venue GM for the overseeing of the budgeting and forecasting process for the venue. Ensuring there is joined up and signed off process with the operational team Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance personnel within the team and share knowledge/best practice What we're looking for Experience of partnering non-finance professionals to support the delivery of financial information Qualified Accountant or finalist (CIMA/ACCA/ACA) and a minimum of two years within a financial role. Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Proficient in Excel Macros & VBA Experience of SAP and E15 / Power BI as analysis and reporting tools Strong commercial acumen Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Leadership Behaviours Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Challenges constructively Works collaboratively and ethically Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities What you'll get in return Competitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday of
May 01, 2026
Full time
Assistant Finance Manager - AVFC Warehouse, Birmingham Full-Time / Permanent £50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall, Purpose of the Role The candidate will business partner the General manager and their Heads of Department for the entirety of the Warehouse operation. You will perform a high-profile ownership role, developing skills in working collaboratively with client side, and internally across functions and other stakeholders. Through effective business partnering, the role will continually improve service levels, cost effectiveness and add value to commercial activities undertaken whilst also taking the contract through a period of mobilisation. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Assistant Finance Manager - The Role PURPOSE: Commercial Support Effective business partnering with the onsite operations team, ensuring strong commercial and operational decision making, managing financial risks and opportunities. The aim will be to support ops in delivering budgeted sales, PBIT and margin as well as delivering agreed returns for clients. Delivering pro-active financial analysis with summarised findings and recommendations to support decision making. This will involve making full use of the latest dashboards from E15 Insights covering sales, costs and managing relevant KPI's. Take ownership for the financial controls and processes for the operation which in includes weekly flash process, budget process, review of commercial initiatives, support of capex appraisals and emphasis on optimising working capital. PERFORMANCE Deliver analysis of key business reporting such as dashboards, month end reports, business reviews, client reports, budgets, flash forecasts, client requests and other ad-hoc analysis to be discussed at monthly/weekly reviews. Monitoring initiative delivery plans, challenging operational teams and where there is a risk to achievement, highlighting to senior stakeholders. Key metrics include GP%, Labour to Sales ratio and unit margin %. we have developed dashboards with E15 insights to help standardise and simplify reporting. You must use these and champion them within the business one of the key areas currently is labour % as we roll out new tech to make our venues more efficient. pricing is also vital - with inflation still an ongoing risk, we need to monitor our pricing to consumers (and SPH), hospitality charges and C&E Assist in training of finance/operational teams in the use of business reporting and KPIs to understand and improve their financial performance Populating monthly balance sheet document for review, escalating key risks and opportunities. Be responsible along with the Venue GM for the overseeing of the budgeting and forecasting process for the venue. Ensuring there is joined up and signed off process with the operational team Attend client finance meetings when required - reporting on their client return and dealing with any issues within the contract Be a part of future planning and strategic decision-making process PEOPLE: Relationship Management Working effectively as part of a team - both within finance and as part of the operational team Building relationships with key finance stakeholders Support the learning of finance personnel within the team and share knowledge/best practice What we're looking for Experience of partnering non-finance professionals to support the delivery of financial information Qualified Accountant or finalist (CIMA/ACCA/ACA) and a minimum of two years within a financial role. Experience of management accounting inclusive of accounting adjustments, producing reports/analysis to support commercial decision making Analytical and with a high level of attention to detail Proficient in Excel Macros & VBA Experience of SAP and E15 / Power BI as analysis and reporting tools Strong commercial acumen Accountability & resilience There are a lot of competing requirements - need to be able to balance time and achieve tight deadlines Commercially astute and quick to work through the many deadlines required back-to-back through the year Attention to detail - ensuring the results and analysis presented is accurate and meaningful Ability to adapt to changing environments & circumstances Leadership Behaviours Able to build relationships with stakeholders (in Compass and with clients, Ops and Finance) in the right way - to be able to engage, interact and challenge in a way that gets the right outcome for the business An effective communicator with the ability to communicate oral and written information concisely and logically at all levels - to both finance and non-finance people Challenges constructively Works collaboratively and ethically Presenting detailed information in a succinct and clear way - often to non-finance people Know the detail Be data numerate and comfortable working with data to make data driven decisions - we have moved to data warehouses and dashboards as the way to drive the business. The individual must be comfortable with this. Understand the core drivers/issues and present in a way that is succinct and appropriate for the audience Assess opportunities What you'll get in return Competitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday of
Wild Berry Associates
Assistant Centre Manager
Wild Berry Associates
This is a hands-on assistant leadership role where elevating people and standards sits at the heart of everything you do. You'll coach, guide, and develop your team with confidence and care, helping each individual build capability, achieve goals, and perform at their best. Ideal for someone who leads with presence and purpose, this role blends people leadership with operational excellence. If you're passionate about creating seamless operations while bringing out the very best in others, this is an opportunity to truly make your mark. You'll coach and develop onsite teams, ensuring daily operations run seamlessly while upholding exceptional levels of service, presentation, and hospitality. Confident and calm, you'll lead by example, guiding others, balancing priorities, and creating an elevated experience for clients at every touch point. Key responsibilities: Lead and support onsite teams, contractors, and suppliers Ensure smooth daily operations and fair task allocation Run team briefings, 1:1s, rotas, and absence management Maintain exceptional cleanliness, presentation, and service standards Step into Centre Manager responsibilities when required About you: A proactive, hands-on leader with strong operational experience Polished, organised, and detail-driven Calm under pressure and confident in fast-paced environments Passionate about people development and exceptional client care Solutions-led with a naturally professional presence Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
May 01, 2026
Contractor
This is a hands-on assistant leadership role where elevating people and standards sits at the heart of everything you do. You'll coach, guide, and develop your team with confidence and care, helping each individual build capability, achieve goals, and perform at their best. Ideal for someone who leads with presence and purpose, this role blends people leadership with operational excellence. If you're passionate about creating seamless operations while bringing out the very best in others, this is an opportunity to truly make your mark. You'll coach and develop onsite teams, ensuring daily operations run seamlessly while upholding exceptional levels of service, presentation, and hospitality. Confident and calm, you'll lead by example, guiding others, balancing priorities, and creating an elevated experience for clients at every touch point. Key responsibilities: Lead and support onsite teams, contractors, and suppliers Ensure smooth daily operations and fair task allocation Run team briefings, 1:1s, rotas, and absence management Maintain exceptional cleanliness, presentation, and service standards Step into Centre Manager responsibilities when required About you: A proactive, hands-on leader with strong operational experience Polished, organised, and detail-driven Calm under pressure and confident in fast-paced environments Passionate about people development and exceptional client care Solutions-led with a naturally professional presence Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Assistant General Manager
Searcys
Full-time • Front of House • 45.00 Hours per week • Searcys are on the lookout for a dynamic and inspiring Assistant General Manager to join the team at the world-renowned National Portrait Gallery. This is more than just a management role - it's an opportunity to be part of something truly special. As Assistant General Manager, you'll be at the heart of the operation, bringing energy, leadership, and passion to every service. You'll work side by side with the General Manager to deliver exceptional guest experiences, champion team development, and drive operational excellence in a fast paced, high profile environment. We are proud to be home to the extraordinary Portrait Restaurant, created in collaboration with Michelin starred chef Richard Corrigan. Since opening, we've earned a reputation for delivering world class food and drink, quickly becoming one of London's must visit dining destinations. As an Assistant General Manager you will receive the following industry leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 35 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance programme Cycle to work scheme A day off to volunteer / give back to the charity of your choice Your birthday off to celebrate in style Sundays to Tuesdays daytime only; Wednesdays to Saturdays lunch and dinner service. Key Responsibilities Lead and inspire FOH staff to consistently deliver attentive, polished service Ensure smooth daily operations including service flow, reservations, and guest satisfaction Support hiring, training, and ongoing development of team members Maintain high standards of cleanliness, safety, and compliance Assist with inventory control, cost management, and budgeting Monitor and address guest feedback with professionalism and urgency Uphold brand values and culture while fostering a positive team environment Act as MOD (Manager on Duty) and make high-level decisions in GM's absence Qualifications and Experience 3+ years of experience in a leadership role within an upscale or fine dining environment Deep understanding of hospitality standards, service etiquette, and guest relations Strong leadership, communication, and organisational skills Proven ability to manage, mentor, and motivate a high-performing team Experience with POS systems, reservation platforms Professional appearance and demeanor; calm under pressure Availability to work evenings, weekends, and holidays as required
Apr 30, 2026
Full time
Full-time • Front of House • 45.00 Hours per week • Searcys are on the lookout for a dynamic and inspiring Assistant General Manager to join the team at the world-renowned National Portrait Gallery. This is more than just a management role - it's an opportunity to be part of something truly special. As Assistant General Manager, you'll be at the heart of the operation, bringing energy, leadership, and passion to every service. You'll work side by side with the General Manager to deliver exceptional guest experiences, champion team development, and drive operational excellence in a fast paced, high profile environment. We are proud to be home to the extraordinary Portrait Restaurant, created in collaboration with Michelin starred chef Richard Corrigan. Since opening, we've earned a reputation for delivering world class food and drink, quickly becoming one of London's must visit dining destinations. As an Assistant General Manager you will receive the following industry leading benefits: 50% discount across Searcys venues Enrolment into the Searcys pension scheme Up to 35 days annual leave (dependent on job role) Access to everyday discounts and communication portal Employee assistance programme Cycle to work scheme A day off to volunteer / give back to the charity of your choice Your birthday off to celebrate in style Sundays to Tuesdays daytime only; Wednesdays to Saturdays lunch and dinner service. Key Responsibilities Lead and inspire FOH staff to consistently deliver attentive, polished service Ensure smooth daily operations including service flow, reservations, and guest satisfaction Support hiring, training, and ongoing development of team members Maintain high standards of cleanliness, safety, and compliance Assist with inventory control, cost management, and budgeting Monitor and address guest feedback with professionalism and urgency Uphold brand values and culture while fostering a positive team environment Act as MOD (Manager on Duty) and make high-level decisions in GM's absence Qualifications and Experience 3+ years of experience in a leadership role within an upscale or fine dining environment Deep understanding of hospitality standards, service etiquette, and guest relations Strong leadership, communication, and organisational skills Proven ability to manage, mentor, and motivate a high-performing team Experience with POS systems, reservation platforms Professional appearance and demeanor; calm under pressure Availability to work evenings, weekends, and holidays as required
IOPC FUNDS
Claims Assistant
IOPC FUNDS Lambeth, London
The International Oil Pollution Compensation Funds (IOPC Funds) are two intergovernmental organisations (the 1992 Fund and the Supplementary Fund) which provide compensation for pollution damage resulting from oil spills from tankers. At present, 122 countries are members of the 1992 Fund. The IOPC Funds are administered by a joint Secretariat, based in London, with 25 staff members. The position of Claims Assistant, Claims Department, in the Secretariat of the IOPC Funds is to be filled as soon as possible. MAIN DUTIES AND RESPONSIBILITIES Under the guidance of the Claims Managers, and the oversight of the Head of the Claims Department, the Claims Assistant will be assigned all or part of the following responsibilities: Claims Administration Carry out a first review of submitted claims documents and expert assessments and input data into the Claims Handling System (CHS) when requested by the Claims Managers. These tasks include the following: Review claims documents compiled by the Claims Handling Office (CHO) by verifying the completeness of the documents, the presentation of the claim form, the assessment and the request for approval form. Identify any additional information required to process the claim. Liaise with the CHO to obtain further information or missing documentation. Develop and maintain claims data in CHS logs, i.e. spreadsheets and database for major incidents, and open claims files and keep them organised and up to date within CHS (check lists of actions). Assist when necessary, reviewing the approval form before sending to all parties concerned (CHO, P&I Club/insurer, expert, etc.). Liaise with the Club/insurer regarding approvals of claims. Produce ad hoc reports based on templates and supporting documents requested and received through the CHS. Enter payments in CHS and follow up on the status of payments with the Administration Department. Follow up the contestation process by keeping the file updated and assisting the Claims Managers in reviewing the expert's suggested response to the claimant's contestation. Provide documentation and information required to local lawyers in legal proceedings and keep logs of legal proceedings. Monitor incoming correspondence, prioritise and take necessary action when Claims Managers and the Head of the Claims Department are on mission. Draft and edit templates/letters to claimants and their representatives from instructions provided by the Claims Managers Secretarial Support to the Claims Department Within CHS, file all claims correspondence as required, including correspondence relating to legal proceedings, receipt and release forms and correspondence to claimants or their representatives. Assist in the organisation of meetings with external parties, including booking meeting rooms and organising relevant hospitality (including coffees and general beverages, as well as working lunches). Assist with notes on meetings, documents and preparing agendas and slides for presentations. Draft, finalise and format routine correspondence and documents in English in support of the Head of the Department and the Claims Managers. Take minutes of the Department and other meetings when requested by members of the Department. Assist colleagues across the organisation by providing administrative and secretarial support in consultation with the Head of the Claims Department. Administrative and general support to the Head of the Department and Claims Managers Research, organise data and present conclusions in reports. Participate in meetings as a member of the Fund's team when requested by any member of the Claims Department. Assist the members of the Department with presentations, including design and format of PowerPoint slides. Assist Claims Managers in the delivery of exercises. Draw the attention of the Head of the Claims Department and Claims Managers to unusual issues or problems and suggest improvements. Miscellaneous Perform other related responsibilities, including replacing and/or backstopping for others within and outside the Department. REQUIRED QUALIFICATIONS Completion of secondary education, complemented by secretarial/administrative training, plus at least three years' experience in similar positions. University degree is an asset and would reduce the minimum years of experience required to one year. Excellent knowledge of English (perfect command). Knowledge of French or Spanish is desirable. Computer literacy, including sound knowledge/experience of MS Office applications, with strong proficiency in PowerPoint essential, as well as experience using databases and modern technologies. REQUIRED COMPETENCIES Ability to identify, analyse, prioritise assignments and resolve issues independently. Willingness to learn from others, ability to work in a multi-cultural environment, working transparently, building trust and confidence with colleagues. Ability to work under pressure, monitoring and adjusting to demands. Demonstrated professional competence and mastery of subject matter. Ability to research information from a variety of sources. Ability to communicate in a credible and effective way with tact, diplomacy, and discretion. Demonstrated openness in sharing information and keeping people informed. Ability to work collaboratively with others to achieve results. APPLICATION Recruitment under this vacancy is limited to local status only and requires unhindered and complete eligibility to live and work in the United Kingdom. For your application to be considered, you must submit a completed 1992 Fund Personal History Form along with a cover letter stating your reasons for applying for the vacancy. For further information on the Vacancy, including eligibility criteria, how to apply, and a copy of the 1992 Fund Personal History Form, please visit our website via the button below. The deadline for the receipt of applications is 31 May 2026.
Apr 30, 2026
Full time
The International Oil Pollution Compensation Funds (IOPC Funds) are two intergovernmental organisations (the 1992 Fund and the Supplementary Fund) which provide compensation for pollution damage resulting from oil spills from tankers. At present, 122 countries are members of the 1992 Fund. The IOPC Funds are administered by a joint Secretariat, based in London, with 25 staff members. The position of Claims Assistant, Claims Department, in the Secretariat of the IOPC Funds is to be filled as soon as possible. MAIN DUTIES AND RESPONSIBILITIES Under the guidance of the Claims Managers, and the oversight of the Head of the Claims Department, the Claims Assistant will be assigned all or part of the following responsibilities: Claims Administration Carry out a first review of submitted claims documents and expert assessments and input data into the Claims Handling System (CHS) when requested by the Claims Managers. These tasks include the following: Review claims documents compiled by the Claims Handling Office (CHO) by verifying the completeness of the documents, the presentation of the claim form, the assessment and the request for approval form. Identify any additional information required to process the claim. Liaise with the CHO to obtain further information or missing documentation. Develop and maintain claims data in CHS logs, i.e. spreadsheets and database for major incidents, and open claims files and keep them organised and up to date within CHS (check lists of actions). Assist when necessary, reviewing the approval form before sending to all parties concerned (CHO, P&I Club/insurer, expert, etc.). Liaise with the Club/insurer regarding approvals of claims. Produce ad hoc reports based on templates and supporting documents requested and received through the CHS. Enter payments in CHS and follow up on the status of payments with the Administration Department. Follow up the contestation process by keeping the file updated and assisting the Claims Managers in reviewing the expert's suggested response to the claimant's contestation. Provide documentation and information required to local lawyers in legal proceedings and keep logs of legal proceedings. Monitor incoming correspondence, prioritise and take necessary action when Claims Managers and the Head of the Claims Department are on mission. Draft and edit templates/letters to claimants and their representatives from instructions provided by the Claims Managers Secretarial Support to the Claims Department Within CHS, file all claims correspondence as required, including correspondence relating to legal proceedings, receipt and release forms and correspondence to claimants or their representatives. Assist in the organisation of meetings with external parties, including booking meeting rooms and organising relevant hospitality (including coffees and general beverages, as well as working lunches). Assist with notes on meetings, documents and preparing agendas and slides for presentations. Draft, finalise and format routine correspondence and documents in English in support of the Head of the Department and the Claims Managers. Take minutes of the Department and other meetings when requested by members of the Department. Assist colleagues across the organisation by providing administrative and secretarial support in consultation with the Head of the Claims Department. Administrative and general support to the Head of the Department and Claims Managers Research, organise data and present conclusions in reports. Participate in meetings as a member of the Fund's team when requested by any member of the Claims Department. Assist the members of the Department with presentations, including design and format of PowerPoint slides. Assist Claims Managers in the delivery of exercises. Draw the attention of the Head of the Claims Department and Claims Managers to unusual issues or problems and suggest improvements. Miscellaneous Perform other related responsibilities, including replacing and/or backstopping for others within and outside the Department. REQUIRED QUALIFICATIONS Completion of secondary education, complemented by secretarial/administrative training, plus at least three years' experience in similar positions. University degree is an asset and would reduce the minimum years of experience required to one year. Excellent knowledge of English (perfect command). Knowledge of French or Spanish is desirable. Computer literacy, including sound knowledge/experience of MS Office applications, with strong proficiency in PowerPoint essential, as well as experience using databases and modern technologies. REQUIRED COMPETENCIES Ability to identify, analyse, prioritise assignments and resolve issues independently. Willingness to learn from others, ability to work in a multi-cultural environment, working transparently, building trust and confidence with colleagues. Ability to work under pressure, monitoring and adjusting to demands. Demonstrated professional competence and mastery of subject matter. Ability to research information from a variety of sources. Ability to communicate in a credible and effective way with tact, diplomacy, and discretion. Demonstrated openness in sharing information and keeping people informed. Ability to work collaboratively with others to achieve results. APPLICATION Recruitment under this vacancy is limited to local status only and requires unhindered and complete eligibility to live and work in the United Kingdom. For your application to be considered, you must submit a completed 1992 Fund Personal History Form along with a cover letter stating your reasons for applying for the vacancy. For further information on the Vacancy, including eligibility criteria, how to apply, and a copy of the 1992 Fund Personal History Form, please visit our website via the button below. The deadline for the receipt of applications is 31 May 2026.
Maintenance Assistant
Evolvcollection
Location: Multiple sites across The Evolv Collection. Salary: Competitive. Why Work for Us: Our industry leading benefits have you covered! Industry leading pay: We value your expertise and dedication. Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day. Exclusive perks: Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Telus app. Financial freedom: Take control of your finances with Wagestream - track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary. Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor. Total Wellbeing Package: Embrace a holistic approach to health with WeCare - offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more! Dental care made easy: With Tooth Fairy you have instant access to expert advice and prescriptions from the comfort of your own home. Nourish your body: We offer healthy and nutritious meals whilst on shift. Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night. Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge. Get some rest: Your holiday allowance increases with length of service. Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, located in London, Birmingham, Manchester and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: We are looking for a passionate Maintenance or Shift Engineer who can help deliver exceptional, 5-star service to guests. Based across multiple sites, the Maintenance Engineer will have extensive skills including the specific competencies required by each Maintenance department/manager. You will have a real pride and passion for what you do, with the ability to build rapport and long term relationships with your colleagues. You will work closely with the maintenance managers and other senior management in order to ensure the continued success of the restaurants. Key Responsibilities: General maintenance, repairs and property conditioning Carry out planned maintenance on plant and kitchen equipment Respond to reactive maintenanceTrade experience including painting and decorating Follow and adhere to Planned Preventative Maintenance (PPM) schedules Required Skills / Experience: Enthusiastic, willing to learn and self-motivated Able to work on your own initiative and as part of a team Flexibility Previous experience of working as a Maintenance Engineer in a similar environment Keen understanding of Health and Safety is important At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Apr 30, 2026
Full time
Location: Multiple sites across The Evolv Collection. Salary: Competitive. Why Work for Us: Our industry leading benefits have you covered! Industry leading pay: We value your expertise and dedication. Dine with style: Enjoy a lavish 50% discount at all our restaurants, all day, every day. Exclusive perks: Our teams have access to some of the best discounts and cashback from a range of top retailers and cinema tickets at unbeatable prices through the Telus app. Financial freedom: Take control of your finances with Wagestream - track your earnings in real time, access up to 40% of your pay instantly and save directly from your salary. Wellness support: Your wellbeing matters to us! Benefit from a confidential Employee Assistance Program with a 24/7 helpline and 6 complimentary sessions with a trained counsellor. Total Wellbeing Package: Embrace a holistic approach to health with WeCare - offering UK based online GP appointments, mental health counselling, fitness programs, legal and financial guidance and more! Dental care made easy: With Tooth Fairy you have instant access to expert advice and prescriptions from the comfort of your own home. Nourish your body: We offer healthy and nutritious meals whilst on shift. Recognition and Reward for a job well done: Shine bright with our Employee of the Month scheme, Long Service Awards and numerous group incentives. You may even earn a place at our yearly employee awards night. Grow with us: You will have access to some of the best training our industry has to offer. You will have access to our training platform, Evolv Edge which is packed with resources to nurture your skills and knowledge. Get some rest: Your holiday allowance increases with length of service. Make a difference: Give back to the community with an optional paid day each year for volunteering efforts. Spread the love: Benefit from our recommend a friend scheme and share the joy of joining our team. Who we are: The Evolv Collection is a pioneering, premium hospitality group, founded by Sir Terrence Conran in 1991. Our portfolio includes the most iconic restaurants in modern history, located in London, Birmingham, Manchester and New York. Each brand in our collection reflects a distinctive heritage, character, and ambience. By investing in our people and striving for excellence, we are passionate about delivering outstanding guest experiences. A bit about what you will be doing: We are looking for a passionate Maintenance or Shift Engineer who can help deliver exceptional, 5-star service to guests. Based across multiple sites, the Maintenance Engineer will have extensive skills including the specific competencies required by each Maintenance department/manager. You will have a real pride and passion for what you do, with the ability to build rapport and long term relationships with your colleagues. You will work closely with the maintenance managers and other senior management in order to ensure the continued success of the restaurants. Key Responsibilities: General maintenance, repairs and property conditioning Carry out planned maintenance on plant and kitchen equipment Respond to reactive maintenanceTrade experience including painting and decorating Follow and adhere to Planned Preventative Maintenance (PPM) schedules Required Skills / Experience: Enthusiastic, willing to learn and self-motivated Able to work on your own initiative and as part of a team Flexibility Previous experience of working as a Maintenance Engineer in a similar environment Keen understanding of Health and Safety is important At The Evolv Collection, we celebrate diversity in all its forms. We embrace and support individuals from every background, culture, and identity. Join our team where everyone is welcomed, valued, and empowered to thrive.
Assistant General Manager
Granger & Co.Notting Hill City Of Westminster, London
ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As a vital support to the General Manager, you will take ownership of the daily operation, confidently managing the floor and ensuring service runs smoothly at all times. You will lead and motivate all departments with pace and attention to detail, inspiring them through seasonal menu changes and teaching with generosity to build skills and confidence. You will have a support team working with you including our Bar Manager, Restaurant Manager and Head Chef. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You are a hands-on and proactive who can confidently guide a team through demanding, high-volume shifts, raising the bar in hospitality, customer service and setting the standard on the floor. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You understand what makes service exceptional and know how to bring together front and back of house to ensure the restaurant runs seamlessly. With previous experience as an Assistant General Manager or in a similar role, you are hungry to step up to the next level. Above all, you care deeply about guest satisfaction, teamwork, and creating an inclusive environment where both guests and teams feel genuinely welcome. WHAT WE OFFER A real work-life balance in a people-first business with teams who love what they do. An additional day of holiday for every year of service after two years. Access to wellbeing support and private GP services through Hospitality Rewards. Freshly made staff meals every shift. 50% off when you dine in our restaurants (for up to four people). Cycle to work scheme. Enhanced maternity pay (after 40 weeks of service). Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.
Apr 30, 2026
Full time
ABOUT US Since we opened our doors in London in 2011, Granger & Co. has brought the relaxed, sunny Australian way of dining to the city. Our restaurants reflect the spirit that Bill Granger made known around the world: easy-going, generous excellence. Our food makes people feel good. It is full of flavour, goodness and vitality. We thoughtfully source the best possible ingredients with a sunny, colourful lightness, and the emotional comfort of food is as important to us as how it looks and tastes. We celebrate seasonality, champion local growers and suppliers and prioritise ingredients grown with care for the world. As a family-owned restaurant group that is constantly evolving, we value all employees as respected individuals and foster diversity and inclusion, with everyone given a chance to share their voice and ideas. People stay with us and grow with us, many for over a decade. THE ROLE This is a full-time position with a mix of daytime, evening and weekend shifts. As a vital support to the General Manager, you will take ownership of the daily operation, confidently managing the floor and ensuring service runs smoothly at all times. You will lead and motivate all departments with pace and attention to detail, inspiring them through seasonal menu changes and teaching with generosity to build skills and confidence. You will have a support team working with you including our Bar Manager, Restaurant Manager and Head Chef. ABOUT YOU You love hospitality, from the joy of sharing great food and drink to creating memorable experiences for guests. You are a hands-on and proactive who can confidently guide a team through demanding, high-volume shifts, raising the bar in hospitality, customer service and setting the standard on the floor. Calm under pressure, organised and solutions-focused, you thrive in a fast-paced environment where every detail matters. You understand what makes service exceptional and know how to bring together front and back of house to ensure the restaurant runs seamlessly. With previous experience as an Assistant General Manager or in a similar role, you are hungry to step up to the next level. Above all, you care deeply about guest satisfaction, teamwork, and creating an inclusive environment where both guests and teams feel genuinely welcome. WHAT WE OFFER A real work-life balance in a people-first business with teams who love what they do. An additional day of holiday for every year of service after two years. Access to wellbeing support and private GP services through Hospitality Rewards. Freshly made staff meals every shift. 50% off when you dine in our restaurants (for up to four people). Cycle to work scheme. Enhanced maternity pay (after 40 weeks of service). Ongoing learning opportunities and visits to the farms and producers we work with. We believe great food and hospitality bring people together. Our kitchens and restaurants are places where every team member is heard, supported, respected and encouraged to grow. We are proud of our inclusive culture and the positive energy it brings to our restaurants. If you are excited by the idea of cooking seasonal, ingredient-led food with a team who cares about flavour and hospitality, we would love to hear from you.
Assistant General Manager
Sommelier Edit Ltd
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
Apr 29, 2026
Full time
NEW WINE BAR & RESTAURANT LAUNCH JUNE 2026 Assistant General Manager SALARY: £45,000 per annum LOCATION: West London OPPORTUNITY: An exciting opportunity to join the opening team as Assistant General Manager of an ambitious new wine bar concept launching June 2026, working alongside a thought leader in the London wine world. THE CONCEPT CONCEPT: Inspired by southern european wine bar culture and set in a west London mews with generous outdoor space for dining and drinking - it will be a creative, cultural and community hub combining rare wines, ingredient led cooking, art, music, poetry and design. PEOPLE: The project comes from co founders Elliot Milne (founder of Milk Beach) and Alex Price (Former Head of Wine at Plates, Head of Wine for HAM Restaurants, Beaverbrook and Annabels), bringing together deep experience across hospitality, wine, and operations. WINE: The wine program will be thoughtful and creative, exploring both classic old world estates and new age independent winemakers, all underpinned by low intervention sustainable farming practices, with an extensive selection of winemakers from all over the world. FOOD: An ingredient led food offering that draws on Italian and Southern French influences, from an exciting chef to be announced soon. VIBE: The aim is to create something fresh for West London, a vibrant, community led space that showcases exceptional wines and plates with a lively atmosphere and a carefully curated cultural program including musicians, speakers, poets and wine nights. In the summer, the mews will come alive with street side dining and drinking. WHO WE ARE LOOKING FOR: PASSIONATE: we're building a team that is passionate about hospitality, wine and food and with a never ending curiosity to learn and share. CONNECTION TO THE ARTS: we're looking for people with a genuine connection to and interest in the arts, who will resonate with and add to the cultural and community ethos of the wine bar. EXPERIENCE: minimum two years' experience in hospitality management, WSET Level 3 wine knowledge. ROLE & RESPONSIBILITIES: The Assistant General Manager (AGM) is a key full time leadership role at the wine bar, working alongside the General Manager to run a successful business and drive team culture. This is a hands on, floor led position focused on delivering high standards, developing the team, and driving culture. We're looking for someone who brings energy, ideas, and a genuine desire to grow with the business. Wine & Guest Experience: A passionate and well connected wine professional with strong knowledge across both low intervention and classic producers. Plays an active role in developing and managing a distinctive wine list, while driving guest engagement and sales through confident, informed recommendations. Continues personal development through tastings, wine lunches, wine events and producer visits. Service Leadership: Leads from the front with a hands on, service driven approach. Runs organised, high quality services with clear structure, strong attention to detail, and a consistent focus on delivering an exceptional guest experience. Team Development & Culture: Inspires, trains, and develops the team through hands on coaching and structured education. Builds a positive, accountable culture, managing performance and providing clear, constructive feedback in collaboration with senior leadership. Operations & Financial Performance: Supports the GM in the effective running of the business, maintaining strong operational knowledge across systems and ensuring Health & Safety compliance. Contributes to financial performance through labour control, stock management, cost of goods, and driving revenue on the floor. What we Offer: Unique opportunity to play an influential role in the creation and growth of a new wine bar concept. 46-48 hour work week. Mentorship under a highly experienced leadership team. Ongoing training and educational opportunities for both product and management. Awards programs and annual prize opportunities. Friendly and motivating team environment. Inclusive and diverse workforce. Team socials. 28 days holiday per year. Meals, softs, coffees, and teas while on shift. Up to 50% discounts at all group venues.
Assistant General Manager: Lead Team & Guest Experience
The Hero City Of Westminster, London
A leading gastro pub in Westminster is seeking an exceptional Assistant General Manager to oversee daily operations and elevate guest experiences. The ideal candidate will have proven experience in a high-volume dining environment, exceptional leadership skills, and a passion for customer service. Responsibilities include managing a diverse team, ensuring compliance with health regulations, and driving business growth. This position offers a range of employee benefits, including discounts and career progression opportunities.
Apr 29, 2026
Full time
A leading gastro pub in Westminster is seeking an exceptional Assistant General Manager to oversee daily operations and elevate guest experiences. The ideal candidate will have proven experience in a high-volume dining environment, exceptional leadership skills, and a passion for customer service. Responsibilities include managing a diverse team, ensuring compliance with health regulations, and driving business growth. This position offers a range of employee benefits, including discounts and career progression opportunities.
Executive Assistant Manager Rooms
Management St. Albans, Hertfordshire
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Apr 28, 2026
Full time
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Assistant General Manager
Public House group
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
Apr 28, 2026
Full time
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed

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