IT Operations Engineer - Fixed Term Contract At Horder Healthcare, our IT services are central to keeping clinical and business operations running smoothly. We are seeking an IT Operations Engineer to join our IM&T team on a6-month fixed-term basis, providing high quality technical support and maintaining the digital systems our teams rely on. This is an exciting opportunity for a hands on IT professional who enjoys solving problems, supporting users, and working across a broad technical landscape whilst helping shape innovative and digitally led IT services. The Role As an IT Operations Engineer, you'll be a key part of the team responsible for keeping our digital infrastructure reliable, secure and available. You'll provide frontline IT support, take ownership of technical issues through to resolution, and work closely with colleagues and third party partners to ensure excellent service delivery. What You'll Be Doing Act as a first point of contact for IT support requests via phone, email and face to face. Take ownership of incidents and service requests, resolving issues within agreed timeframes. Diagnose and troubleshoot hardware, software and system faults. Escalate complex issues appropriately whilst maintaining accountability. Deploy authorised software and manage user accounts across multiple platforms. Contribute to IT projects and service improvements. Work collaboratively with third party managed service providers. Participate in shift and on call rotas. What We're Looking For Essential Experience & Skills Prior experience in an IT service desk or helpdesk role. Experience working within anservice management framework. Experience supporting Office 365 and enterprise security tools. Strong working knowledge of: Microsoft Windows and Microsoft Office Active Directory user administration Desktop and laptop hardware Remote support tools Endpoint security / antivirus solutions Understanding of core IT technologies such as TCP/IP, Wi Fi and unified communications. Personal Attributes Excellent customer service and communication skills Proactive, self motivated, and eager to learn new technologies Structured and organised approach to problem solving Able to work independently and as part of a collaborative technical team Experience working in a healthcare or regulated environment Location: Multi-site, including Crowborough and East Grinstead Hours: Fixed-term (6-month contract), full-time Salary: up to £27,222.00 per annum, depending on experience Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare. At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law. As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process. Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Apr 30, 2026
Full time
IT Operations Engineer - Fixed Term Contract At Horder Healthcare, our IT services are central to keeping clinical and business operations running smoothly. We are seeking an IT Operations Engineer to join our IM&T team on a6-month fixed-term basis, providing high quality technical support and maintaining the digital systems our teams rely on. This is an exciting opportunity for a hands on IT professional who enjoys solving problems, supporting users, and working across a broad technical landscape whilst helping shape innovative and digitally led IT services. The Role As an IT Operations Engineer, you'll be a key part of the team responsible for keeping our digital infrastructure reliable, secure and available. You'll provide frontline IT support, take ownership of technical issues through to resolution, and work closely with colleagues and third party partners to ensure excellent service delivery. What You'll Be Doing Act as a first point of contact for IT support requests via phone, email and face to face. Take ownership of incidents and service requests, resolving issues within agreed timeframes. Diagnose and troubleshoot hardware, software and system faults. Escalate complex issues appropriately whilst maintaining accountability. Deploy authorised software and manage user accounts across multiple platforms. Contribute to IT projects and service improvements. Work collaboratively with third party managed service providers. Participate in shift and on call rotas. What We're Looking For Essential Experience & Skills Prior experience in an IT service desk or helpdesk role. Experience working within anservice management framework. Experience supporting Office 365 and enterprise security tools. Strong working knowledge of: Microsoft Windows and Microsoft Office Active Directory user administration Desktop and laptop hardware Remote support tools Endpoint security / antivirus solutions Understanding of core IT technologies such as TCP/IP, Wi Fi and unified communications. Personal Attributes Excellent customer service and communication skills Proactive, self motivated, and eager to learn new technologies Structured and organised approach to problem solving Able to work independently and as part of a collaborative technical team Experience working in a healthcare or regulated environment Location: Multi-site, including Crowborough and East Grinstead Hours: Fixed-term (6-month contract), full-time Salary: up to £27,222.00 per annum, depending on experience Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare. At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law. As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process. Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Apr 30, 2026
Full time
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Career Choices Dewis Gyrfa Ltd
Bristol, Gloucestershire
Director of Operations Bristol Hospital Operations Management Full Time Competitive salary, depending on experience 37.5 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want we give you the support to do it all. It starts with you. Key responsibilities include but are not limited to: To support the Hospital Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health. Budget management to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness Deliver a patient pathway that ensure high levels of customer service to all beneficiaries Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities. Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge. Coach, mentor and role model a 'Customer First' culture. As Director of Operations, you will need to have: Significant, proven commercial experience Strong influencing skills Financial management experience and analytical skills Experience of managing outsourced services Project management experience A proven track record of change management Ideally experience of working in a healthcare or regulated environment Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Apr 30, 2026
Full time
Director of Operations Bristol Hospital Operations Management Full Time Competitive salary, depending on experience 37.5 hours per week At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want we give you the support to do it all. It starts with you. Key responsibilities include but are not limited to: To support the Hospital Director and Director of Clinical Services leading and developing the Hospital ensuring that performance exceeds agreed quality and financial targets To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health. Budget management to develop budgets to support the service functions with accountability for working within budgets; and providing timely management information Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness Deliver a patient pathway that ensure high levels of customer service to all beneficiaries Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan To guarantee the delivery of the Hospitals growth plans and achievement of revenue targets through service development activities. Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resource and knowledge. Coach, mentor and role model a 'Customer First' culture. As Director of Operations, you will need to have: Significant, proven commercial experience Strong influencing skills Financial management experience and analytical skills Experience of managing outsourced services Project management experience A proven track record of change management Ideally experience of working in a healthcare or regulated environment Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you. Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Queen's University Belfast is seeking an exceptional operational leader to help build and lead the next generation of clinical research infrastructure through the Northern Ireland Clinical Research Facility within iREACH Health. NICRF is a core component of iREACH Health, supporting the delivery of high-quality early- and late-phase clinical trials across academic, NHS, and industry partnerships. As Head of Operations, you will work closely with the NICRF Director and iREACH Health leadership to drive operational excellence, strengthen research delivery capability, and support the transition of NICRF into the new purpose-built iREACH Health Clinical Research Facility. You will provide strategic leadership across operations, finance, workforce planning, and regulatory compliance, ensuring that the facility operates as a high-performing, integrated research environment. The role will also act as a key interface between Queen's University Belfast, Belfast Health and Social Care Trust, and national partners including NIHR, HSC R&D and industry sponsors. This is a rare opportunity to play a leading role in building and scaling a major clinical research facility and to contribute to the advancement of translational and clinical research in Northern Ireland. About the person: We are seeking an experienced and strategic operational leader with a strong track record in managing complex clinical research or healthcare operations. You will bring substantial leadership experience and the ability to operate effectively across academic, healthcare, and industry environments. The successful candidate will demonstrate proven experience in leading large-scale operational programmes, managing significant budgets, and delivering high-quality services within regulated environments. You will have a strong understanding of clinical research delivery, including the governance and regulatory frameworks that underpin clinical trials (e.g. GCP, MHRA and related standards). You will be an effective collaborator and relationship builder, capable of working with senior academic leaders, clinicians, healthcare partners and industry sponsors to enable high-performing research delivery. The ability to lead multidisciplinary teams, develop workforce capability and drive organisational change will be essential. Applicants should hold a postgraduate or professional qualification in a relevant discipline such as health services management, clinical research, life sciences, public health, or business/healthcare leadership (or demonstrate equivalent senior leadership experience). This role requires a highly organised, strategic thinker with excellent communication, influencing and problem solving skills, and a strong commitment to delivering safe, compliant and impactful clinical research.
Apr 30, 2026
Full time
Queen's University Belfast is seeking an exceptional operational leader to help build and lead the next generation of clinical research infrastructure through the Northern Ireland Clinical Research Facility within iREACH Health. NICRF is a core component of iREACH Health, supporting the delivery of high-quality early- and late-phase clinical trials across academic, NHS, and industry partnerships. As Head of Operations, you will work closely with the NICRF Director and iREACH Health leadership to drive operational excellence, strengthen research delivery capability, and support the transition of NICRF into the new purpose-built iREACH Health Clinical Research Facility. You will provide strategic leadership across operations, finance, workforce planning, and regulatory compliance, ensuring that the facility operates as a high-performing, integrated research environment. The role will also act as a key interface between Queen's University Belfast, Belfast Health and Social Care Trust, and national partners including NIHR, HSC R&D and industry sponsors. This is a rare opportunity to play a leading role in building and scaling a major clinical research facility and to contribute to the advancement of translational and clinical research in Northern Ireland. About the person: We are seeking an experienced and strategic operational leader with a strong track record in managing complex clinical research or healthcare operations. You will bring substantial leadership experience and the ability to operate effectively across academic, healthcare, and industry environments. The successful candidate will demonstrate proven experience in leading large-scale operational programmes, managing significant budgets, and delivering high-quality services within regulated environments. You will have a strong understanding of clinical research delivery, including the governance and regulatory frameworks that underpin clinical trials (e.g. GCP, MHRA and related standards). You will be an effective collaborator and relationship builder, capable of working with senior academic leaders, clinicians, healthcare partners and industry sponsors to enable high-performing research delivery. The ability to lead multidisciplinary teams, develop workforce capability and drive organisational change will be essential. Applicants should hold a postgraduate or professional qualification in a relevant discipline such as health services management, clinical research, life sciences, public health, or business/healthcare leadership (or demonstrate equivalent senior leadership experience). This role requires a highly organised, strategic thinker with excellent communication, influencing and problem solving skills, and a strong commitment to delivering safe, compliant and impactful clinical research.
As Administration Manager, you'll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You'll lead a hard-working and diverse administrative team who manage high volumes, competing demands and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity and support will help the team deliver for our patients and clinicians. You'll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You'll work alongside a supportive management team where there will be many opportunities for professional development, learning and growth. If you're motivated by responsibility, problem-solving and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact. Main duties of the job You'll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements and ensure patient access standards are met. You'll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods. We're looking for someone organised, resilient and confident in leading people. You'll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key. Examples of typical decisions you'll make independently: Managing a diverse workforce, ensuring the teams are healthy, motivated and supported in order to deliver KPIs and remain productive. Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand. Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity or task distribution. Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken. Ensuring the smooth-running administrative function of the busy T&O departments. If you're ready to lead, improve services and take ownership in a demanding but rewarding environment, we'd welcome your application. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities Manage the day-to-day running of the Directorates administrative staff and resolving any issues that arise. This will include the authorising of annual leave and study leave. Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews. To liaise with human Resources, where appropriate, in issues of sickness and phased returns to work. To produce monthly sickness reports for the Service Manager. To be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short listing, interviewing and taking up references, chairing the interview panel and advising the service manager on the staff to be appointed. Undertake appraisals on the secretaries and clerical support staff and formulating PDP plans, including the identification of training needs and to provide opportunities for staff to undergo relevant training. Undertake mandatory training on a regular basis, ensuring that the administrative staff also comply with the requirements for mandatory training and adhere to the Health and safety at Work act. Ensure that all Consultants are allocated secretarial support to cover their secretarial duties and ensure training is provided where appropriate. Ensure that all clinical sessions are allocated adequate clerical staff and ensure training is provided where appropriate. To produce the agenda, chair and transcribe the minutes of the monthly administration meetings including dissemination of the Trust Core Brief. Train new and bank administrative staff on the job and ensure that progress is monitored. Please review the attached job description and person specification for the detailed information of responsibilities. Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications/training and professional development Good standard of education. Experience Experience of managing and supervising groups of staff. Experience of audit and change management. Skills, abilities and knowledge Leadership and motivational skills Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Able to work under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours
Apr 29, 2026
Full time
As Administration Manager, you'll play a central role in keeping a complex and fast-moving Trauma & Orthopaedics service running efficiently. You'll lead a hard-working and diverse administrative team who manage high volumes, competing demands and challenging deadlines every day. This is a role where your leadership truly matters - your organisation, clarity and support will help the team deliver for our patients and clinicians. You'll work in an environment that is dynamic, varied, and full of opportunity to shape how services operate. While the pace can be demanding, the role offers the chance to drive improvements, influence change, and build a resilient, skilled workforce. You'll work alongside a supportive management team where there will be many opportunities for professional development, learning and growth. If you're motivated by responsibility, problem-solving and making tangible improvements in how care is delivered, this is a team and role where you can make a significant impact. Main duties of the job You'll oversee daily administrative operations, manage staff, coordinate waiting lists, support consultants, guide service improvements and ensure patient access standards are met. You'll handle operational challenges, lead change, analyse data, and keep complex workflows on track during busy and pressured periods. We're looking for someone organised, resilient and confident in leading people. You'll need strong communication skills, solid experience managing staff, the ability to make decisions quickly, and a proactive approach to problem solving. Excellent Microsoft Office skills and alignment with our PRIDE values are key. Examples of typical decisions you'll make independently: Managing a diverse workforce, ensuring the teams are healthy, motivated and supported in order to deliver KPIs and remain productive. Reallocating staff and reprioritising workload to maintain service continuity during sickness or sudden increases in demand. Determining actions to prevent waiting time breaches, such as adjusting pathways, capacity or task distribution. Deciding how to respond to administrative complaints or operational issues, ensuring the right information is gathered and appropriate actions are taken. Ensuring the smooth-running administrative function of the busy T&O departments. If you're ready to lead, improve services and take ownership in a demanding but rewarding environment, we'd welcome your application. About us Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity. We can offer you the full range of NHS benefits/discounts and in addition: Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job responsibilities Manage the day-to-day running of the Directorates administrative staff and resolving any issues that arise. This will include the authorising of annual leave and study leave. Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews. To liaise with human Resources, where appropriate, in issues of sickness and phased returns to work. To produce monthly sickness reports for the Service Manager. To be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short listing, interviewing and taking up references, chairing the interview panel and advising the service manager on the staff to be appointed. Undertake appraisals on the secretaries and clerical support staff and formulating PDP plans, including the identification of training needs and to provide opportunities for staff to undergo relevant training. Undertake mandatory training on a regular basis, ensuring that the administrative staff also comply with the requirements for mandatory training and adhere to the Health and safety at Work act. Ensure that all Consultants are allocated secretarial support to cover their secretarial duties and ensure training is provided where appropriate. Ensure that all clinical sessions are allocated adequate clerical staff and ensure training is provided where appropriate. To produce the agenda, chair and transcribe the minutes of the monthly administration meetings including dissemination of the Trust Core Brief. Train new and bank administrative staff on the job and ensure that progress is monitored. Please review the attached job description and person specification for the detailed information of responsibilities. Please note that this advertised position, which is part of occupation code 4141 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Person Specification Qualifications/training and professional development Good standard of education. Experience Experience of managing and supervising groups of staff. Experience of audit and change management. Skills, abilities and knowledge Leadership and motivational skills Effective role model, demonstrating NNUH's PRIDE values of People focus, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Able to work under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Full-time,Flexible working,Compressed hours
Senior Director, Business Development - Pharmacovigilance ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Senior Director, Business Development to join our diverse and dynamic team specialising in Pharmacovigilance. As a Senior Director at ICON, you will play a pivotal role in fostering client relationships, driving strategic initiatives, and contributing to the advancement of innovative treatments and therapies. What you will be doing Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support. Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services. Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights. Manage the end-to-end sales process, from lead generation to contract negotiation and close. Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention. Your profile Bachelor's degree in business, life sciences, or related field; advanced degree preferred. Proven experience in Pharmacovigilance account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry. Strong understanding of Pharmacovigilance and clinical trial operations, regulatory requirements, and industry standards. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization. Results-oriented mindset with a track record of achieving sales targets and driving business growth. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Apr 28, 2026
Full time
Senior Director, Business Development - Pharmacovigilance ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Senior Director, Business Development to join our diverse and dynamic team specialising in Pharmacovigilance. As a Senior Director at ICON, you will play a pivotal role in fostering client relationships, driving strategic initiatives, and contributing to the advancement of innovative treatments and therapies. What you will be doing Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support. Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services. Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights. Manage the end-to-end sales process, from lead generation to contract negotiation and close. Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention. Your profile Bachelor's degree in business, life sciences, or related field; advanced degree preferred. Proven experience in Pharmacovigilance account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry. Strong understanding of Pharmacovigilance and clinical trial operations, regulatory requirements, and industry standards. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization. Results-oriented mindset with a track record of achieving sales targets and driving business growth. What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
IT Operations Engineer - Fixed Term Contract At Horder Healthcare, our IT services are central to keeping clinical and business operations running smoothly. We are seeking an IT Operations Engineer to join our IM&T team on a6-month fixed-term basis, providing high quality technical support and maintaining the digital systems our teams rely on. This is an exciting opportunity for a hands on IT professional who enjoys solving problems, supporting users, and working across a broad technical landscape whilst helping shape innovative and digitally led IT services. The Role As an IT Operations Engineer, you'll be a key part of the team responsible for keeping our digital infrastructure reliable, secure and available. You'll provide frontline IT support, take ownership of technical issues through to resolution, and work closely with colleagues and third party partners to ensure excellent service delivery. What You'll Be Doing Act as a first point of contact for IT support requests via phone, email and face to face. Take ownership of incidents and service requests, resolving issues within agreed timeframes. Diagnose and troubleshoot hardware, software and system faults. Escalate complex issues appropriately whilst maintaining accountability. Deploy authorised software and manage user accounts across multiple platforms. Contribute to IT projects and service improvements. Work collaboratively with third party managed service providers. Participate in shift and on call rotas. What We're Looking For Essential Experience & Skills Prior experience in an IT service desk or helpdesk role. Experience working within anservice management framework. Experience supporting Office 365 and enterprise security tools. Strong working knowledge of: Microsoft Windows and Microsoft Office Active Directory user administration Desktop and laptop hardware Remote support tools Endpoint security / antivirus solutions Understanding of core IT technologies such as TCP/IP, Wi Fi and unified communications. Personal Attributes Excellent customer service and communication skills Proactive, self motivated, and eager to learn new technologies Structured and organised approach to problem solving Able to work independently and as part of a collaborative technical team Experience working in a healthcare or regulated environment Location: Multi-site, including Crowborough and East Grinstead Hours: Fixed-term (6-month contract), full-time Salary: up to £27,222.00 per annum, depending on experience Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare. At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law. As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process. Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Apr 25, 2026
Full time
IT Operations Engineer - Fixed Term Contract At Horder Healthcare, our IT services are central to keeping clinical and business operations running smoothly. We are seeking an IT Operations Engineer to join our IM&T team on a6-month fixed-term basis, providing high quality technical support and maintaining the digital systems our teams rely on. This is an exciting opportunity for a hands on IT professional who enjoys solving problems, supporting users, and working across a broad technical landscape whilst helping shape innovative and digitally led IT services. The Role As an IT Operations Engineer, you'll be a key part of the team responsible for keeping our digital infrastructure reliable, secure and available. You'll provide frontline IT support, take ownership of technical issues through to resolution, and work closely with colleagues and third party partners to ensure excellent service delivery. What You'll Be Doing Act as a first point of contact for IT support requests via phone, email and face to face. Take ownership of incidents and service requests, resolving issues within agreed timeframes. Diagnose and troubleshoot hardware, software and system faults. Escalate complex issues appropriately whilst maintaining accountability. Deploy authorised software and manage user accounts across multiple platforms. Contribute to IT projects and service improvements. Work collaboratively with third party managed service providers. Participate in shift and on call rotas. What We're Looking For Essential Experience & Skills Prior experience in an IT service desk or helpdesk role. Experience working within anservice management framework. Experience supporting Office 365 and enterprise security tools. Strong working knowledge of: Microsoft Windows and Microsoft Office Active Directory user administration Desktop and laptop hardware Remote support tools Endpoint security / antivirus solutions Understanding of core IT technologies such as TCP/IP, Wi Fi and unified communications. Personal Attributes Excellent customer service and communication skills Proactive, self motivated, and eager to learn new technologies Structured and organised approach to problem solving Able to work independently and as part of a collaborative technical team Experience working in a healthcare or regulated environment Location: Multi-site, including Crowborough and East Grinstead Hours: Fixed-term (6-month contract), full-time Salary: up to £27,222.00 per annum, depending on experience Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencing employment. We have assessed this role and it does not meet the criteria for sponsorship under the Skilled Worker route. As such, we will not be accepting any visa sponsorships for this role, and candidates must be able to demonstrate their right to work in the UK independently, without sponsorship from Horder Healthcare. At Horder Healthcare, we are proud to champion and celebrate diversity, equity, inclusion and belonging in all areas of our business. We are committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to protected characteristics by applicable law. As a disability confident employer, we are pleased to offer our full support should you require an alternative method of applying or any reasonable adjustments to be made during the recruitment process. Due to the nature of work here at Horder Healthcare, and to ensure that we remain committed to our Safeguarding policy, any applicant upon an initial offer of employment will be subject to pre employment checks, including an Enhanced Disclosure and Barring Service (DBS check). References and Occupational Health checks will also be taken up before appointment.
Are you a passionate and experienced nurse looking to take the next step in your career? Our client is seeking a Head of Care to lead their dedicated team across multiple services across Lancashire. This role offers an exciting opportunity to make a real impact in the healthcare industry. With an attractive salary of 60,000 - 65,000 per year, this Head of Care position offers the chance to work within a supportive team environment. You'll enjoy the opportunity to travel across beautiful regions and develop your leadership skills in a dynamic setting. Our client is a well-established healthcare provider with a commitment to delivering exceptional care across their services. They pride themselves on their dedication to quality and their supportive work environment, making them a leading choice for healthcare professionals. As the Head of Care, you will: Oversee the clinical operations across eight services in Lancashre Ensure high standards of care are maintained at all times. Lead and support a team of nursing professionals. Implement and monitor care plans and clinical practices. Travel between services, requiring a valid driving licence. Work closely with management to achieve organisational goals. Package and Benefits: The Head of Care will receive: Annual salary of 60,000 - 65,000. Opportunities for professional development and career progression. A supportive and collaborative work environment. The ideal Head of Care candidate will: Be a nurse qualified as RGN, though RMN with excellent clinical skills will also be considered. Reside in or near Northwich or Middlewich. Possess a valid driving licence and be willing to travel. Demonstrate strong leadership and organisational skills. Have a proven track record in a similar role.If you have experience or interest in roles such as Clinical Lead, Nursing Manager, Care Home Manager, Senior Nurse, or Director of Nursing, this Head of Care position could be the perfect fit for you. If you're ready to take on a rewarding challenge and lead a team to deliver outstanding care, this Head of Care role could be your next career move. Apply now and make a difference in the lives of those in need. Are you a passionate and experienced nurse looking to take the next step in your career? Our client is seeking a Head of Care to lead their dedicated team across multiple services across Lancashire. This role offers an exciting opportunity to make a real impact in the healthcare industry. With an attractive salary of 60,000 - 65,000 per year, this Head of Care position offers the chance to work within a supportive team environment. You'll enjoy the opportunity to travel across beautiful regions and develop your leadership skills in a dynamic setting. Our client is a well-established healthcare provider with a commitment to delivering exceptional care across their services. They pride themselves on their dedication to quality and their supportive work environment, making them a leading choice for healthcare professionals. As the Head of Care, you will: Oversee the clinical operations across eight services in Lancashre Ensure high standards of care are maintained at all times. Lead and support a team of nursing professionals. Implement and monitor care plans and clinical practices. Travel between services, requiring a valid driving licence. Work closely with management to achieve organisational goals. Package and Benefits: The Head of Care will receive: Annual salary of 60,000 - 65,000. Opportunities for professional development and career progression. A supportive and collaborative work environment. The ideal Head of Care candidate will: Be a nurse qualified as RGN, though RMN with excellent clinical skills will also be considered. Reside in or near Northwich or Middlewich. Possess a valid driving licence and be willing to travel. Demonstrate strong leadership and organisational skills. Have a proven track record in a similar role. If you have experience or interest in roles such as Clinical Lead, Nursing Manager, Care Home Manager, Senior Nurse, or Director of Nursing, this Head of Care position could be the perfect fit for you. If you're ready to take on a rewarding challenge and lead a team to deliver outstanding care, this Head of Care role could be your next career move. Apply now and make a difference in the lives of those in need.
Oct 07, 2025
Full time
Are you a passionate and experienced nurse looking to take the next step in your career? Our client is seeking a Head of Care to lead their dedicated team across multiple services across Lancashire. This role offers an exciting opportunity to make a real impact in the healthcare industry. With an attractive salary of 60,000 - 65,000 per year, this Head of Care position offers the chance to work within a supportive team environment. You'll enjoy the opportunity to travel across beautiful regions and develop your leadership skills in a dynamic setting. Our client is a well-established healthcare provider with a commitment to delivering exceptional care across their services. They pride themselves on their dedication to quality and their supportive work environment, making them a leading choice for healthcare professionals. As the Head of Care, you will: Oversee the clinical operations across eight services in Lancashre Ensure high standards of care are maintained at all times. Lead and support a team of nursing professionals. Implement and monitor care plans and clinical practices. Travel between services, requiring a valid driving licence. Work closely with management to achieve organisational goals. Package and Benefits: The Head of Care will receive: Annual salary of 60,000 - 65,000. Opportunities for professional development and career progression. A supportive and collaborative work environment. The ideal Head of Care candidate will: Be a nurse qualified as RGN, though RMN with excellent clinical skills will also be considered. Reside in or near Northwich or Middlewich. Possess a valid driving licence and be willing to travel. Demonstrate strong leadership and organisational skills. Have a proven track record in a similar role.If you have experience or interest in roles such as Clinical Lead, Nursing Manager, Care Home Manager, Senior Nurse, or Director of Nursing, this Head of Care position could be the perfect fit for you. If you're ready to take on a rewarding challenge and lead a team to deliver outstanding care, this Head of Care role could be your next career move. Apply now and make a difference in the lives of those in need. Are you a passionate and experienced nurse looking to take the next step in your career? Our client is seeking a Head of Care to lead their dedicated team across multiple services across Lancashire. This role offers an exciting opportunity to make a real impact in the healthcare industry. With an attractive salary of 60,000 - 65,000 per year, this Head of Care position offers the chance to work within a supportive team environment. You'll enjoy the opportunity to travel across beautiful regions and develop your leadership skills in a dynamic setting. Our client is a well-established healthcare provider with a commitment to delivering exceptional care across their services. They pride themselves on their dedication to quality and their supportive work environment, making them a leading choice for healthcare professionals. As the Head of Care, you will: Oversee the clinical operations across eight services in Lancashre Ensure high standards of care are maintained at all times. Lead and support a team of nursing professionals. Implement and monitor care plans and clinical practices. Travel between services, requiring a valid driving licence. Work closely with management to achieve organisational goals. Package and Benefits: The Head of Care will receive: Annual salary of 60,000 - 65,000. Opportunities for professional development and career progression. A supportive and collaborative work environment. The ideal Head of Care candidate will: Be a nurse qualified as RGN, though RMN with excellent clinical skills will also be considered. Reside in or near Northwich or Middlewich. Possess a valid driving licence and be willing to travel. Demonstrate strong leadership and organisational skills. Have a proven track record in a similar role. If you have experience or interest in roles such as Clinical Lead, Nursing Manager, Care Home Manager, Senior Nurse, or Director of Nursing, this Head of Care position could be the perfect fit for you. If you're ready to take on a rewarding challenge and lead a team to deliver outstanding care, this Head of Care role could be your next career move. Apply now and make a difference in the lives of those in need.
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Oct 06, 2025
Full time
Introduction KML Occupational Health are an audited and accredited Occupational Health Services Provider delivering multiple services that cross both physical and mental health. We operate in multiple industries and business sectors, providing national coverage. KML also provide advice, support and assistance to reduce employee sickness absence levels. This includes health promotion talks and health promotion campaigns. Work Schedule Days: 3 days per week (Friday required; other days flexible) Hours: 8:00 AM 5:00 PM (1-hour unpaid lunch break) Fully Remote Working (Preferred 1 day per week in our office in Esher, Surrey) Job Summary Provide case management and occupational health (OH) screening and surveillance services as directed by the business in line with the KML OH management system, relevant legislation, and Nursing and Midwifery Council (NMC) requirements Assist in the production of clinical procedures to enable KML OH to function as an occupational health provider. Keeping abreast of changing legislation and clinical practice in order to best advise the business in meeting clinical compliance Support KML OH in meeting and maintaining its external accreditations and support the Clinical Lead in delivery of the clinical audit process Work in partnership with the clinical and administrative teams, Clinical Lead, Operations Manager and Directors Abide by the NMC Code of Professional Conduct and maintain confidentiality in line with KML OH policy/procedure Take responsibility for own professional development including NMC Revalidation Ensure that clinical equipment is maintained and calibrated on a planned basis in coordination with the administrative team Duties & Responsibilities Conduct face-to-face and/or remote case management consultations to adhere to the KML OH management system, working within professional scope of practice, and liaising with referring managers and other relevant healthcare professionals as required; and make (and overseeing) onward referrals as applicable Review the health screening /surveillance results for the OHT team and advise on escalation or fitness to work in line with KML OH management system and best clinical practice Advise in escalation of clinical cases identified through routine medicals and health assessments Provide updates to guidance regarding health screening and surveillance as clinically appropriate Conduct workplace risk assessments as required Assist in creating/delivery of health promotion programmes in line with client requirements and identified health needs analysis Liaise with third party OH services using KML OH/ Keltbray on-boarding procedures and clinical audit to monitor service provision Maintain accurate record keeping in line with GDPR and KML OH procedures, and adhere to KML OH and NMC confidentiality practice Undertake all mandatory training requirements Advise on management of ad hoc OH issues as they arise (for Keltbray and external clients) Liaise professionally with the Clinical Director; an employee s health and medical professionals (with informed consent) as applicable Undertake pre-placement screening as per KML OH management system, including fitness reporting Conduct HAVS tier 1 3 screening (subject to professional scope of practice) as per KML OH management system, liaising with the Clinical Lead/ Clinical Director where referrals for Tier 3 & 4 assessments are required Carry out drug and alcohol testing as per KML OH management system as required Managerial: To organise and control own workload as required To attend relevant meetings providing OH input as required To feedback general and specific information regarding a client contract as required To assist in the development/revision of KML OH management system procedures and work instructions for clinical and operational functions, liaising with the Clinical Lead and other members of the KML OH team for support To interface with business development activities as required Requirements Essential: - Registered nurse with the NMC part 1 - Registered Specialist Community Public Health Nurse Occupational Health (NMC part 3) - Car driver with own transport - Good verbal and written communication skills - Reliable, punctual, organised, flexible and presentable - Meet DBS requirements - Ability to work autonomously with high degree of integrity Desirable: - Management experience within occupational health - People management skills and experience - Understanding of eOPAS G2 Occupational Health management system (database) - Understanding of SEQOHS audit and re-accreditation process Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 04, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Medical Director - Medical Services & Delivery Location: Hybrid (Tunbridge Wells office 2-3 days/week) Salary: Competitive + Bonus + Benefits Partnered with AXA Health Exclusively managed by Opus People Solutions Opus People Solutions is proud to be the exclusive recruitment partner for AXA Health in the search for a visionary Medical Director - Medical Services & Delivery . This is a high-impact, senior leadership opportunity for an experienced clinician with a strong background in healthcare insurance operations. About the Role This newly created position sits within AXA Health's Commercial team and is responsible for leading internal medical operations. You'll oversee the Medical Policy and Medical Underwriting teams, driving performance across medical, healthcare, and operational domains. You'll be instrumental in shaping AXA Health's strategic direction, building a team that sets the benchmark for excellence in the UK. This hybrid role requires attendance at AXA's Tunbridge Wells office, client sites, or industry events at least two days per week (moving to three days/week by late 2025). Key Responsibilities Medical Policy Development: Design and optimise policies for healthcare funding, ensuring regulatory alignment. Operational Efficiency: Monitor and improve policy effectiveness and customer experience. Claims Support: Provide expert guidance to claims teams across modalities and technologies. Annual & Bi-Annual Reviews: Lead reviews of policy terms and guidance to manage indemnity risk and ensure clarity. Clinical Risk Management: Chair the Clinical Risk Committee and oversee AXA Health's Clinical Risk Register. Stakeholder Engagement: Act as the primary contact for healthcare providers regarding treatment eligibility. Medical Underwriting Leadership: Ensure underwriting practices are efficient, compliant, and risk-aligned. Training & Development: Promote continuous improvement through staff training and workshops. Candidate Profile Medical qualification with substantial clinical experience. Postgraduate qualification or 3+ years in a similar leadership role. 10+ years of relevant experience, including clinical governance and risk management. Proven success in leading strategic initiatives in complex environments. Strong analytical skills and proficiency in healthcare data tools. Deep understanding of healthcare regulatory and compliance frameworks. People and resource management expertise. Eligibility: Candidates must be authorised to work in the UK. This role is classified under the Insurance Distribution Directive (IDD) and subject to periodic background screening. What AXA Offers Competitive salary (dependent on experience) Annual company & performance-based bonus 6,700 cash car allowance Up to 12% employer pension contributions Life Assurance (up to 10x salary) Private health cover 28 days annual leave + Bank Holidays Option to buy/sell up to 5 days leave Wellbeing services & AXA employee discounts How to Apply To apply, please submit your CV via the Opus People Solutions website. For accessibility support, or a confidential chat contact
Oct 03, 2025
Full time
Medical Director - Medical Services & Delivery Location: Hybrid (Tunbridge Wells office 2-3 days/week) Salary: Competitive + Bonus + Benefits Partnered with AXA Health Exclusively managed by Opus People Solutions Opus People Solutions is proud to be the exclusive recruitment partner for AXA Health in the search for a visionary Medical Director - Medical Services & Delivery . This is a high-impact, senior leadership opportunity for an experienced clinician with a strong background in healthcare insurance operations. About the Role This newly created position sits within AXA Health's Commercial team and is responsible for leading internal medical operations. You'll oversee the Medical Policy and Medical Underwriting teams, driving performance across medical, healthcare, and operational domains. You'll be instrumental in shaping AXA Health's strategic direction, building a team that sets the benchmark for excellence in the UK. This hybrid role requires attendance at AXA's Tunbridge Wells office, client sites, or industry events at least two days per week (moving to three days/week by late 2025). Key Responsibilities Medical Policy Development: Design and optimise policies for healthcare funding, ensuring regulatory alignment. Operational Efficiency: Monitor and improve policy effectiveness and customer experience. Claims Support: Provide expert guidance to claims teams across modalities and technologies. Annual & Bi-Annual Reviews: Lead reviews of policy terms and guidance to manage indemnity risk and ensure clarity. Clinical Risk Management: Chair the Clinical Risk Committee and oversee AXA Health's Clinical Risk Register. Stakeholder Engagement: Act as the primary contact for healthcare providers regarding treatment eligibility. Medical Underwriting Leadership: Ensure underwriting practices are efficient, compliant, and risk-aligned. Training & Development: Promote continuous improvement through staff training and workshops. Candidate Profile Medical qualification with substantial clinical experience. Postgraduate qualification or 3+ years in a similar leadership role. 10+ years of relevant experience, including clinical governance and risk management. Proven success in leading strategic initiatives in complex environments. Strong analytical skills and proficiency in healthcare data tools. Deep understanding of healthcare regulatory and compliance frameworks. People and resource management expertise. Eligibility: Candidates must be authorised to work in the UK. This role is classified under the Insurance Distribution Directive (IDD) and subject to periodic background screening. What AXA Offers Competitive salary (dependent on experience) Annual company & performance-based bonus 6,700 cash car allowance Up to 12% employer pension contributions Life Assurance (up to 10x salary) Private health cover 28 days annual leave + Bank Holidays Option to buy/sell up to 5 days leave Wellbeing services & AXA employee discounts How to Apply To apply, please submit your CV via the Opus People Solutions website. For accessibility support, or a confidential chat contact
Air Personnel are looking for a Critical Care Flight Nurse / Clinical Coordinator to join their client based in Bristol. We are currently looking for an experienced Intensive Care Nurse to join us in a full-time position (40 hours) based primarily at Bristol Airport, as a member of our fixed-wing air ambulance team. There will be an element of overnight stays abroad from time to time, with all expenses covered by the company. Proximity to the Bristol Base is a prerequisite ( This is an exciting opportunity that will involve coordinating the logistics of aeromedical transfers between countries, case management and bed resourcing, as well actively working as a Critical Care Flight Nurse on air ambulance missions within the UK and overseas. We are looking for a dynamic, self-motivated, and experienced Critical Care Nurse that would be capable for autonomously organising all aspects of the logistics of an aeromedical transfer, then executing the transfer alongside a Doctor/Nurse/Paramedic. All necessary On the Job Training will be provided for this position. Due to the nature of the role, proven experience of organisation and management within a clinical setting is essential. The successful candidate would be able to demonstrate at least five years of Critical Care nursing in an acute hospital setting, consolidated with a post graduate qualification as evidence of this. Experience in the complexities of transportation of critically unwell patients by air or road would be an advantage. Responsibilities: Flight Medical Crew Coordination and Management Assist the Clinical Services Manager with management and coordination of the team of nurses and paramedics employed by the company / and or subcontracted as a bank of in- flight medical crew. Medical Operational support Assistance with case handling as requested by the Clinical Service Manager and/or Medical Director. Liaising with clients and providers on active cases. Arranging the logistical (in conjunction with the operations team) and clinical details of aeromedical repatriations to the appropriate specifications of our clients and the Medical Director. Take responsibility for operational and medical management of Commercial and Air Ambulance transfers. Act as the initial point of contact for Flight Medical Crew on assignment, dealing with enquiries/problems and, when required, seeking advice and guidance from the Clinical Service Manager, Medical Director and/or other relevant managers. Audit completed (closed) case files. To track current cases, review progress and deal with or refer problems in order to safely expedite the mission. Operate a priority tagging system, so that urgent actions are not overlooked. To be responsible, or to nominate a person to be responsible, during each duty period for checking the logistics/arrangements of newly organised repatriations. Act as referral point for critical/high risk cases in terms of case management. These will be referred to as Serious Cases and may be subdivided into three types of risk category: Clinical, Logistic (Operational) and Financial. To record and notify all Clinical Serious Cases to the Medical Director. To source beds and manage the bed management cases as requested by the client. Any other reasonable tasks requested by Clinical Service Manager or Medical Director Clinical Duties To operate as a Flight Nurse (ICU/Level 3), ensuring safe and efficient clinical practice within their scope of practice set out by their registration body (NMC/HCPC). To maintain Level 3 skills and competencies and ensuring currency by working at least 1 day per month in a ICU environment. To be able to dispense under the powers of Patient Specific Directives (see below). To be active in the implementation of Infection Control and Decontamination procedures within the company. Equipment Manager To share the following responsibilities under the direction of the Clinical Services Manager: Take responsibility/accountability for the safety and operation readiness of all medical equipment and medical materials and consumables, including oxygen cylinders Ensure all electrical equipment has been maintained, serviced and charged as per manufacturer s instructions Ensure all equipment has been checked for function prior to undertaking a transfer and that spare working batteries and mains power cables are carried Ensure all time-limited equipment and drugs are within date Ensure all single use items are discarded after use, and that all single patient items are discarded after patient hand-over or left with the patient at the receiving facility Ensure the safe disposal of all clinical waste Arrange laundry, decontamination and/or sterilisation of all items that are reusable Ensure all items of equipment are safely returned and refurbished after each mission Procurement and Servicing of Medical Supplies In collaboration with the Medical Director under the supervision of the Clinical Services Manager: Procure all necessary medical hardware and disposables for the efficient and safe operation of the air ambulance in every role for which the company has the potential to respond Order medical supplies including pharmaceutical products Order, service, maintenance or disposal of medical equipment Instigate a stock control and management system Maintain a database of all medical stores including pharmaceutical products (medications and fluids) Maintain a list of expiry dates within the stock check database Teaching and Training With the Medical Director, Clinical Service Manager and any other personnel who may be needed, to maintain a high standard of in-house teaching Assist with instruction and mentorship of Flight Medical Crew members Skills, Qualifications and Experience required: Essential Full and unrestricted registration with the Nursing and Midwifery Council in the UK Post graduate qualification in critical care nursing At least 5 years of Critical Care Nursing experience in an acute hospital setting Resuscitation training (ALS) within the past 4 years (ILS within 1 year) Ability to think on your feet Can-do attitude Excellent written and verbal communication skills Excellent medical documentation stills Enthusiasm and commitment Dynamic and self-motivated Ability to work efficiently under stressful conditions DBS clearance (enhanced) Advantageous Transfer course Previous experience in transportation of critically unwell patients (by road or by air) RCN Membership In addition to a Competitive Salary, we will offer you: Competitive Group Pension Scheme Comprehensive Life Assurance Comprehensive Income Protection Comprehensive Travel Insurance Comprehensive Private Healthcare (after successful passing of probation) Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) Investment in Training, Qualifications and Professional Development This is an excellent opportunity to join this company, great team, fantastic organisation and wonderful job! Please call Michelle for further information or apply with your CV
Oct 03, 2025
Full time
Air Personnel are looking for a Critical Care Flight Nurse / Clinical Coordinator to join their client based in Bristol. We are currently looking for an experienced Intensive Care Nurse to join us in a full-time position (40 hours) based primarily at Bristol Airport, as a member of our fixed-wing air ambulance team. There will be an element of overnight stays abroad from time to time, with all expenses covered by the company. Proximity to the Bristol Base is a prerequisite ( This is an exciting opportunity that will involve coordinating the logistics of aeromedical transfers between countries, case management and bed resourcing, as well actively working as a Critical Care Flight Nurse on air ambulance missions within the UK and overseas. We are looking for a dynamic, self-motivated, and experienced Critical Care Nurse that would be capable for autonomously organising all aspects of the logistics of an aeromedical transfer, then executing the transfer alongside a Doctor/Nurse/Paramedic. All necessary On the Job Training will be provided for this position. Due to the nature of the role, proven experience of organisation and management within a clinical setting is essential. The successful candidate would be able to demonstrate at least five years of Critical Care nursing in an acute hospital setting, consolidated with a post graduate qualification as evidence of this. Experience in the complexities of transportation of critically unwell patients by air or road would be an advantage. Responsibilities: Flight Medical Crew Coordination and Management Assist the Clinical Services Manager with management and coordination of the team of nurses and paramedics employed by the company / and or subcontracted as a bank of in- flight medical crew. Medical Operational support Assistance with case handling as requested by the Clinical Service Manager and/or Medical Director. Liaising with clients and providers on active cases. Arranging the logistical (in conjunction with the operations team) and clinical details of aeromedical repatriations to the appropriate specifications of our clients and the Medical Director. Take responsibility for operational and medical management of Commercial and Air Ambulance transfers. Act as the initial point of contact for Flight Medical Crew on assignment, dealing with enquiries/problems and, when required, seeking advice and guidance from the Clinical Service Manager, Medical Director and/or other relevant managers. Audit completed (closed) case files. To track current cases, review progress and deal with or refer problems in order to safely expedite the mission. Operate a priority tagging system, so that urgent actions are not overlooked. To be responsible, or to nominate a person to be responsible, during each duty period for checking the logistics/arrangements of newly organised repatriations. Act as referral point for critical/high risk cases in terms of case management. These will be referred to as Serious Cases and may be subdivided into three types of risk category: Clinical, Logistic (Operational) and Financial. To record and notify all Clinical Serious Cases to the Medical Director. To source beds and manage the bed management cases as requested by the client. Any other reasonable tasks requested by Clinical Service Manager or Medical Director Clinical Duties To operate as a Flight Nurse (ICU/Level 3), ensuring safe and efficient clinical practice within their scope of practice set out by their registration body (NMC/HCPC). To maintain Level 3 skills and competencies and ensuring currency by working at least 1 day per month in a ICU environment. To be able to dispense under the powers of Patient Specific Directives (see below). To be active in the implementation of Infection Control and Decontamination procedures within the company. Equipment Manager To share the following responsibilities under the direction of the Clinical Services Manager: Take responsibility/accountability for the safety and operation readiness of all medical equipment and medical materials and consumables, including oxygen cylinders Ensure all electrical equipment has been maintained, serviced and charged as per manufacturer s instructions Ensure all equipment has been checked for function prior to undertaking a transfer and that spare working batteries and mains power cables are carried Ensure all time-limited equipment and drugs are within date Ensure all single use items are discarded after use, and that all single patient items are discarded after patient hand-over or left with the patient at the receiving facility Ensure the safe disposal of all clinical waste Arrange laundry, decontamination and/or sterilisation of all items that are reusable Ensure all items of equipment are safely returned and refurbished after each mission Procurement and Servicing of Medical Supplies In collaboration with the Medical Director under the supervision of the Clinical Services Manager: Procure all necessary medical hardware and disposables for the efficient and safe operation of the air ambulance in every role for which the company has the potential to respond Order medical supplies including pharmaceutical products Order, service, maintenance or disposal of medical equipment Instigate a stock control and management system Maintain a database of all medical stores including pharmaceutical products (medications and fluids) Maintain a list of expiry dates within the stock check database Teaching and Training With the Medical Director, Clinical Service Manager and any other personnel who may be needed, to maintain a high standard of in-house teaching Assist with instruction and mentorship of Flight Medical Crew members Skills, Qualifications and Experience required: Essential Full and unrestricted registration with the Nursing and Midwifery Council in the UK Post graduate qualification in critical care nursing At least 5 years of Critical Care Nursing experience in an acute hospital setting Resuscitation training (ALS) within the past 4 years (ILS within 1 year) Ability to think on your feet Can-do attitude Excellent written and verbal communication skills Excellent medical documentation stills Enthusiasm and commitment Dynamic and self-motivated Ability to work efficiently under stressful conditions DBS clearance (enhanced) Advantageous Transfer course Previous experience in transportation of critically unwell patients (by road or by air) RCN Membership In addition to a Competitive Salary, we will offer you: Competitive Group Pension Scheme Comprehensive Life Assurance Comprehensive Income Protection Comprehensive Travel Insurance Comprehensive Private Healthcare (after successful passing of probation) Free Car Parking 2 Paid Volunteering Days each calendar year (subject to line manager approval) Investment in Training, Qualifications and Professional Development This is an excellent opportunity to join this company, great team, fantastic organisation and wonderful job! Please call Michelle for further information or apply with your CV
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Clinical Director Location: Home based with travel throughout the UK Salary : Up to £90,000 (dependent on experience) - plus £4000 car allowance - plus, performance related bonus Reports to: Operations Director (Options) Accountable to: Operations Director (Options) About the Role: We are looking for an experienced clinical leader to join our growing Clinical team, and provide leadership, direction, and management of our Clinical provision throughout Outcomes First Group, to enable the delivery of excellent outcomes across our schools and adult services. This role will directly contribute to the delivery of our clinical outcomes, ensuring that our wellbeing and therapeutic services are delivered to the highest possible standard, in line with appropriate governing bodies & quality assurance processes. The role will also support the continued development and embedding of Outcomes First Group Trauma Informed Practice Strategy. It is our mission to build incredible futures by empowering neurodiverse pupils to be happy and make their way in the world. Leadership and Administration: To be a highly driven and motivating leader, overseeing operational delivery of clinical services, and shared goals of integration and outcomes with colleagues from across education and central services. To act as the lead operational manager for our clinical provision within brand and provide robust governance of clinical services. Create, implement, and review departmental goals, policies, and procedures. Manage the budget, allocation of resources, and ensure financial sustainability. Ensure delivery of key performance and outcome metrics including EHCP goals. Proactively collaborate with other department heads and senior management to align our Clinical services with Outcomes First Group's overall mission and objectives. Maintain knowledge on industry trends, research, and best practices to drive continuous improvement. Team Management: Strategically plan, oversee, and enable the recruitment, training, and supervision of clinical staff. Provide continued professional development opportunities for team members. Conduct regular performance reviews, providing constructive feedback to achieve positive outcomes. Ensure and oversee performance planning across tiers of management. Foster and champion, an outcome-focussed, collaborative, and supportive work environment. Clinical Oversight: Ensure the delivery of high-quality clinical (diagnostic, where relevant), assessment and intervention services to our service users. Be responsible and accountable for overseeing the delivery of clinical objectives in line with EHCP and other identified needs. This includes ensuring the appropriate staff are resourced and working on agreed objectives at sites and with service users within the scope of their professional competence. Ensure processes to review efficacy and performance are completed, including pyramid planning sessions. Keep updated on latest research and treatment methodologies to guide clinical decision making. Ensure tiers of management are operationally effective, with the appropriate amounts of responsibility and action at each level. Address complex or challenging cases and provide support and expertise to team members. Assess and support the management of risk within services. Essential: Masters Level or Doctoral degree in a relevant clinical discipline. HCPC (or alternative professional body) registered with extensive experience of special educational needs and/or schools-based and/or paediatric/CAMHS service delivery. Minimum of 10 years of clinical experience as a Psychologist, Occupational Therapist, SaLT or Psychotherapist. Minimum of 7 years demonstrable multi-site and/or large organisation leadership and management experience overseeing multidisciplinary professions in a regulated environment. Outstanding communication and interpersonal skills. Experienced in Trauma Informed Practice and/or Neurodivergence. Experienced in systemic ways of working to support the helpers. Regulatory understanding: Experience of working in a regulated environment and delivering high quality clinical services. Governance focussed: Experience of ensuring clinical staff work effectively and within national standards. Experienced leader with proven track record of managing a sizable team and delivering clinical services to a broad client base. Experience of creation and management of budgets. Track record of maintaining strong relationships at all levels. Used to working with ROI measurement & outcomes analysis. Structured people leader. Proven track record of continuously improving performance and standards across multiple teams. History of successful delivery of efficiency and standards improvements. Track record of delivering high standards of customer service. Experience working with local authorities, health services and schools. Confident presenter and influencer of others. Hold a full UK driving licence, with access to a car About the Group Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate. Our divisional brands include Acorn Education, Options Autism and Momenta Connect. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. We are proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running, and in 2025 Outcomes First Group has been officially recognised as one of the UK's Best Workplaces in Education & Training. For more information on the group please visit: For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.
Oct 01, 2025
Full time
Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Clinical Director Location: Home based with travel throughout the UK Salary : Up to £90,000 (dependent on experience) - plus £4000 car allowance - plus, performance related bonus Reports to: Operations Director (Options) Accountable to: Operations Director (Options) About the Role: We are looking for an experienced clinical leader to join our growing Clinical team, and provide leadership, direction, and management of our Clinical provision throughout Outcomes First Group, to enable the delivery of excellent outcomes across our schools and adult services. This role will directly contribute to the delivery of our clinical outcomes, ensuring that our wellbeing and therapeutic services are delivered to the highest possible standard, in line with appropriate governing bodies & quality assurance processes. The role will also support the continued development and embedding of Outcomes First Group Trauma Informed Practice Strategy. It is our mission to build incredible futures by empowering neurodiverse pupils to be happy and make their way in the world. Leadership and Administration: To be a highly driven and motivating leader, overseeing operational delivery of clinical services, and shared goals of integration and outcomes with colleagues from across education and central services. To act as the lead operational manager for our clinical provision within brand and provide robust governance of clinical services. Create, implement, and review departmental goals, policies, and procedures. Manage the budget, allocation of resources, and ensure financial sustainability. Ensure delivery of key performance and outcome metrics including EHCP goals. Proactively collaborate with other department heads and senior management to align our Clinical services with Outcomes First Group's overall mission and objectives. Maintain knowledge on industry trends, research, and best practices to drive continuous improvement. Team Management: Strategically plan, oversee, and enable the recruitment, training, and supervision of clinical staff. Provide continued professional development opportunities for team members. Conduct regular performance reviews, providing constructive feedback to achieve positive outcomes. Ensure and oversee performance planning across tiers of management. Foster and champion, an outcome-focussed, collaborative, and supportive work environment. Clinical Oversight: Ensure the delivery of high-quality clinical (diagnostic, where relevant), assessment and intervention services to our service users. Be responsible and accountable for overseeing the delivery of clinical objectives in line with EHCP and other identified needs. This includes ensuring the appropriate staff are resourced and working on agreed objectives at sites and with service users within the scope of their professional competence. Ensure processes to review efficacy and performance are completed, including pyramid planning sessions. Keep updated on latest research and treatment methodologies to guide clinical decision making. Ensure tiers of management are operationally effective, with the appropriate amounts of responsibility and action at each level. Address complex or challenging cases and provide support and expertise to team members. Assess and support the management of risk within services. Essential: Masters Level or Doctoral degree in a relevant clinical discipline. HCPC (or alternative professional body) registered with extensive experience of special educational needs and/or schools-based and/or paediatric/CAMHS service delivery. Minimum of 10 years of clinical experience as a Psychologist, Occupational Therapist, SaLT or Psychotherapist. Minimum of 7 years demonstrable multi-site and/or large organisation leadership and management experience overseeing multidisciplinary professions in a regulated environment. Outstanding communication and interpersonal skills. Experienced in Trauma Informed Practice and/or Neurodivergence. Experienced in systemic ways of working to support the helpers. Regulatory understanding: Experience of working in a regulated environment and delivering high quality clinical services. Governance focussed: Experience of ensuring clinical staff work effectively and within national standards. Experienced leader with proven track record of managing a sizable team and delivering clinical services to a broad client base. Experience of creation and management of budgets. Track record of maintaining strong relationships at all levels. Used to working with ROI measurement & outcomes analysis. Structured people leader. Proven track record of continuously improving performance and standards across multiple teams. History of successful delivery of efficiency and standards improvements. Track record of delivering high standards of customer service. Experience working with local authorities, health services and schools. Confident presenter and influencer of others. Hold a full UK driving licence, with access to a car About the Group Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate. Our divisional brands include Acorn Education, Options Autism and Momenta Connect. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life's important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils' potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise WE LISTEN. We never assume. WE WORK TOGETHER. To make the remarkable happen. WE ARE ACCOUNTABLE. To each other and for one another. We are proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running, and in 2025 Outcomes First Group has been officially recognised as one of the UK's Best Workplaces in Education & Training. For more information on the group please visit: For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 T&C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover We are committed to the safeguarding and promoting the welfare of our people. All successful applicants will be subject to a fully enhanced DBS.
Shape strategy and collaborate globally to grow life-saving stem cell donation. Lead key teams to ensure excellence and safety. About Our Client DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation. Job Description Lead the Medical, Donor Services, and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards. Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture. Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement. Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners. Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice. Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence. Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals. Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation. Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation. Develop and maintain strong relationships with transplant centres, donor registries, and other key partners. The Successful Applicant Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments. Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities. Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways. Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting. Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change. What's on Offer £100,000 and £115,000 basic + bonus + benefits Contact Rochelle George Quote job ref JN-687Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page. x
Oct 01, 2025
Full time
Shape strategy and collaborate globally to grow life-saving stem cell donation. Lead key teams to ensure excellence and safety. About Our Client DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation. Job Description Lead the Medical, Donor Services, and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards. Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture. Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement. Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners. Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice. Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence. Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals. Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation. Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation. Develop and maintain strong relationships with transplant centres, donor registries, and other key partners. The Successful Applicant Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments. Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities. Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways. Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting. Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change. What's on Offer £100,000 and £115,000 basic + bonus + benefits Contact Rochelle George Quote job ref JN-687Z Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page. x
Medical Director - Medical Services & Delivery Location: Hybrid (Tunbridge Wells office 2-3 days/week) Salary: Competitive + Bonus + Benefits Partnered with AXA Health Exclusively managed by Opus People Solutions Opus People Solutions is proud to be the exclusive recruitment partner for AXA Health in the search for a visionary Medical Director - Medical Services & Delivery . This is a high-impact, senior leadership opportunity for an experienced clinician with a strong background in healthcare insurance operations. About the Role This newly created position sits within AXA Health's Commercial team and is responsible for leading internal medical operations. You'll oversee the Medical Policy and Medical Underwriting teams, driving performance across medical, healthcare, and operational domains. You'll be instrumental in shaping AXA Health's strategic direction, building a team that sets the benchmark for excellence in the UK. This hybrid role requires attendance at AXA's Tunbridge Wells office, client sites, or industry events at least two days per week (moving to three days/week by late 2025). Key Responsibilities Medical Policy Development: Design and optimise policies for healthcare funding, ensuring regulatory alignment. Operational Efficiency: Monitor and improve policy effectiveness and customer experience. Claims Support: Provide expert guidance to claims teams across modalities and technologies. Annual & Bi-Annual Reviews: Lead reviews of policy terms and guidance to manage indemnity risk and ensure clarity. Clinical Risk Management: Chair the Clinical Risk Committee and oversee AXA Health's Clinical Risk Register. Stakeholder Engagement: Act as the primary contact for healthcare providers regarding treatment eligibility. Medical Underwriting Leadership: Ensure underwriting practices are efficient, compliant, and risk-aligned. Training & Development: Promote continuous improvement through staff training and workshops. Candidate Profile Medical qualification with substantial clinical experience. Postgraduate qualification or 3+ years in a similar leadership role. 10+ years of relevant experience, including clinical governance and risk management. Proven success in leading strategic initiatives in complex environments. Strong analytical skills and proficiency in healthcare data tools. Deep understanding of healthcare regulatory and compliance frameworks. People and resource management expertise. Eligibility: Candidates must be authorised to work in the UK. This role is classified under the Insurance Distribution Directive (IDD) and subject to periodic background screening. What AXA Offers Competitive salary (dependent on experience) Annual company & performance-based bonus 6,700 cash car allowance Up to 12% employer pension contributions Life Assurance (up to 10x salary) Private health cover 28 days annual leave + Bank Holidays Option to buy/sell up to 5 days leave Wellbeing services & AXA employee discounts How to Apply To apply, please submit your CV via the Opus People Solutions website. For accessibility support, or a confidential chat contact
Sep 23, 2025
Full time
Medical Director - Medical Services & Delivery Location: Hybrid (Tunbridge Wells office 2-3 days/week) Salary: Competitive + Bonus + Benefits Partnered with AXA Health Exclusively managed by Opus People Solutions Opus People Solutions is proud to be the exclusive recruitment partner for AXA Health in the search for a visionary Medical Director - Medical Services & Delivery . This is a high-impact, senior leadership opportunity for an experienced clinician with a strong background in healthcare insurance operations. About the Role This newly created position sits within AXA Health's Commercial team and is responsible for leading internal medical operations. You'll oversee the Medical Policy and Medical Underwriting teams, driving performance across medical, healthcare, and operational domains. You'll be instrumental in shaping AXA Health's strategic direction, building a team that sets the benchmark for excellence in the UK. This hybrid role requires attendance at AXA's Tunbridge Wells office, client sites, or industry events at least two days per week (moving to three days/week by late 2025). Key Responsibilities Medical Policy Development: Design and optimise policies for healthcare funding, ensuring regulatory alignment. Operational Efficiency: Monitor and improve policy effectiveness and customer experience. Claims Support: Provide expert guidance to claims teams across modalities and technologies. Annual & Bi-Annual Reviews: Lead reviews of policy terms and guidance to manage indemnity risk and ensure clarity. Clinical Risk Management: Chair the Clinical Risk Committee and oversee AXA Health's Clinical Risk Register. Stakeholder Engagement: Act as the primary contact for healthcare providers regarding treatment eligibility. Medical Underwriting Leadership: Ensure underwriting practices are efficient, compliant, and risk-aligned. Training & Development: Promote continuous improvement through staff training and workshops. Candidate Profile Medical qualification with substantial clinical experience. Postgraduate qualification or 3+ years in a similar leadership role. 10+ years of relevant experience, including clinical governance and risk management. Proven success in leading strategic initiatives in complex environments. Strong analytical skills and proficiency in healthcare data tools. Deep understanding of healthcare regulatory and compliance frameworks. People and resource management expertise. Eligibility: Candidates must be authorised to work in the UK. This role is classified under the Insurance Distribution Directive (IDD) and subject to periodic background screening. What AXA Offers Competitive salary (dependent on experience) Annual company & performance-based bonus 6,700 cash car allowance Up to 12% employer pension contributions Life Assurance (up to 10x salary) Private health cover 28 days annual leave + Bank Holidays Option to buy/sell up to 5 days leave Wellbeing services & AXA employee discounts How to Apply To apply, please submit your CV via the Opus People Solutions website. For accessibility support, or a confidential chat contact
