We are currently recruiting on behalf of a well-established housing organisation for an experienced Housing Options Team Leader to join their Housing Options and Homelessness Service on a temporary basis. This is an excellent opportunity for a motivated housing professional with strong homelessness legislation knowledge and proven leadership experience to lead a frontline team delivering high-quality housing advice, homelessness prevention and relief services. The Role: Houing Options Team Leader As Housing Options Team Leader, you will provide visible and supportive leadership to a busy Housing Options team, ensuring statutory homelessness duties are delivered effectively and customers receive an excellent standard of service. You will oversee complex homelessness cases, support staff development, monitor performance and ensure compliance with relevant housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will play a key role in driving service improvement, supporting prevention-focused outcomes and helping reduce the use of temporary accommodation. Key Responsibilities of a Housing Options Team Leader: Lead, motivate and support a team of Housing Options Officers and Advisors Oversee homelessness assessments, duty decisions and case management Support staff with complex homelessness and safeguarding cases Ensure statutory duties are met in line with legislation and guidance Monitor team performance, KPIs and service standards Conduct case audits and support continuous service improvement Work collaboratively with internal departments and external agencies Support customers facing homelessness, domestic abuse, rough sleeping and other vulnerabilities Handle complaints, escalations and homelessness reviews where required Contribute to reporting, service planning and operational improvements About You To be considered for this role, you will need: Significant experience within Housing Options or Homelessness Services Strong knowledge of: Homelessness Reduction Act 2017 Part VII Housing Act 1996 Localism Act 2011 Relevant homelessness case law Experience managing or supervising staff in a frontline housing environment Strong understanding of prevention and relief duties Experience handling complex homelessness cases and decision-making Excellent communication, leadership and organisational skills Ability to manage competing priorities in a fast-paced environment Experience working with vulnerable households and safeguarding concerns Desirable CIH qualification or working towards one Knowledge of allocations legislation (Part VI Housing Act) Experience using homelessness case management systems Contract Details Temporary contract with strong potential for extension Full-time hours Hybrid working available Immediate or short-notice applicants preferred If this Housing Options Team Leader role is of interest, please apply or contact (url removed)
Jun 16, 2026
Contractor
We are currently recruiting on behalf of a well-established housing organisation for an experienced Housing Options Team Leader to join their Housing Options and Homelessness Service on a temporary basis. This is an excellent opportunity for a motivated housing professional with strong homelessness legislation knowledge and proven leadership experience to lead a frontline team delivering high-quality housing advice, homelessness prevention and relief services. The Role: Houing Options Team Leader As Housing Options Team Leader, you will provide visible and supportive leadership to a busy Housing Options team, ensuring statutory homelessness duties are delivered effectively and customers receive an excellent standard of service. You will oversee complex homelessness cases, support staff development, monitor performance and ensure compliance with relevant housing legislation including the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will play a key role in driving service improvement, supporting prevention-focused outcomes and helping reduce the use of temporary accommodation. Key Responsibilities of a Housing Options Team Leader: Lead, motivate and support a team of Housing Options Officers and Advisors Oversee homelessness assessments, duty decisions and case management Support staff with complex homelessness and safeguarding cases Ensure statutory duties are met in line with legislation and guidance Monitor team performance, KPIs and service standards Conduct case audits and support continuous service improvement Work collaboratively with internal departments and external agencies Support customers facing homelessness, domestic abuse, rough sleeping and other vulnerabilities Handle complaints, escalations and homelessness reviews where required Contribute to reporting, service planning and operational improvements About You To be considered for this role, you will need: Significant experience within Housing Options or Homelessness Services Strong knowledge of: Homelessness Reduction Act 2017 Part VII Housing Act 1996 Localism Act 2011 Relevant homelessness case law Experience managing or supervising staff in a frontline housing environment Strong understanding of prevention and relief duties Experience handling complex homelessness cases and decision-making Excellent communication, leadership and organisational skills Ability to manage competing priorities in a fast-paced environment Experience working with vulnerable households and safeguarding concerns Desirable CIH qualification or working towards one Knowledge of allocations legislation (Part VI Housing Act) Experience using homelessness case management systems Contract Details Temporary contract with strong potential for extension Full-time hours Hybrid working available Immediate or short-notice applicants preferred If this Housing Options Team Leader role is of interest, please apply or contact (url removed)
We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities.Working across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes.Key Responsibilities Manage a patch of properties, delivering effective tenancy and neighbourhood management services. Act as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues. Manage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches. Investigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required. Carry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements. Work closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues. Support residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention. Prepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary. Ensure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures. Contribute to service improvement by identifying trends, sharing insights, and recommending changes to practice. About YouWe are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment.You will also bring: Experience in housing management, tenancy management, or a similar customer-facing role Knowledge of housing legislation and tenancy law (desirable) Experience dealing with ASB, complaints, or complex resident issues Strong organisational skills and ability to manage competing priorities Ability to work independently and as part of a team A commitment to equality, diversity, and delivering fair outcomes for residents If you have the relevant skills then please apply today!
Jun 16, 2026
Seasonal
We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities.Working across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes.Key Responsibilities Manage a patch of properties, delivering effective tenancy and neighbourhood management services. Act as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues. Manage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches. Investigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required. Carry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements. Work closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues. Support residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention. Prepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary. Ensure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures. Contribute to service improvement by identifying trends, sharing insights, and recommending changes to practice. About YouWe are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment.You will also bring: Experience in housing management, tenancy management, or a similar customer-facing role Knowledge of housing legislation and tenancy law (desirable) Experience dealing with ASB, complaints, or complex resident issues Strong organisational skills and ability to manage competing priorities Ability to work independently and as part of a team A commitment to equality, diversity, and delivering fair outcomes for residents If you have the relevant skills then please apply today!
Housing Sustainment Team Manager East London Hybrid Working Rate: £46.87 per hour (Umbrella) Initial Contract Length: 3-6 Months Start Date: ASAP Working Hours: 36 hours per week Role summary The successful candidate will manage a team of Housing Sustainment Officers, working proactively to identify and support families at risk of homelessness earlier upstream and intervene before issues reach crisis point. The team will provide tailored advice, assistance, and support to vulnerable residents identified through data analysis or referrals from partner agencies. This role requires strong partnership working across a range of internal and external organisations to ensure effective service delivery and positive outcomes for residents. What you will do as a Housing Sustainment Team Manager Lead and support a newly formed team of Housing Sustainment Officers Deliver proactive homelessness prevention and housing sustainment initiatives Develop tailored support plans for residents at increased risk of homelessness Promote the service to partner agencies and encourage appropriate referrals Build strong working relationships with internal teams and external stakeholders including DWP, Social Care, GPs, landlords, and VCS organisations What you will need as a Housing Sustainment Team Manager Previous experience managing teams within homelessness prevention, housing options, or sustainment services Strong understanding of homelessness legislation and housing support pathways Excellent written and verbal communication skills Ability to build effective relationships with colleagues, customers, landlords, and partner organisations Experience managing complex cases and delivering resident-focused support services What's on offer £46.87 per hour Umbrella Hybrid working arrangement Opportunity to shape and lead a newly developed service Supportive and collaborative working environment Apply now or contact the team to discuss the Housing Sustainment Team Manager opportunity further.
Jun 16, 2026
Contractor
Housing Sustainment Team Manager East London Hybrid Working Rate: £46.87 per hour (Umbrella) Initial Contract Length: 3-6 Months Start Date: ASAP Working Hours: 36 hours per week Role summary The successful candidate will manage a team of Housing Sustainment Officers, working proactively to identify and support families at risk of homelessness earlier upstream and intervene before issues reach crisis point. The team will provide tailored advice, assistance, and support to vulnerable residents identified through data analysis or referrals from partner agencies. This role requires strong partnership working across a range of internal and external organisations to ensure effective service delivery and positive outcomes for residents. What you will do as a Housing Sustainment Team Manager Lead and support a newly formed team of Housing Sustainment Officers Deliver proactive homelessness prevention and housing sustainment initiatives Develop tailored support plans for residents at increased risk of homelessness Promote the service to partner agencies and encourage appropriate referrals Build strong working relationships with internal teams and external stakeholders including DWP, Social Care, GPs, landlords, and VCS organisations What you will need as a Housing Sustainment Team Manager Previous experience managing teams within homelessness prevention, housing options, or sustainment services Strong understanding of homelessness legislation and housing support pathways Excellent written and verbal communication skills Ability to build effective relationships with colleagues, customers, landlords, and partner organisations Experience managing complex cases and delivering resident-focused support services What's on offer £46.87 per hour Umbrella Hybrid working arrangement Opportunity to shape and lead a newly developed service Supportive and collaborative working environment Apply now or contact the team to discuss the Housing Sustainment Team Manager opportunity further.
This East London Authority are looking for a Benefits and Hosuing Needs Officer. Details of the role are: Service Delivery relating to Benefits and Housing Needs including the assessment of Housing Benefit and Council Tax Reduction; discretionary payments; welfare reform; homeless prevention and the provision of housing advice; homeless assessments and reviews; the Council's Housing Register; Lettings and the allocation of social housing and related initiatives; Housing supply and procurement; the management and maintenance of temporary accommodation and associated financial monitoring, payments and income collection; complaints, Member enquiries and FOIs. To perform all functions within the Benefits and Housing Needs Service namely the processing of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, welfare reform support including discretionary schemes, homelessness prevention and advice, homeless assessment, housing register applications, lettings of housing, housing supply and procurement, management and maintenance of temporary accommodation, financial monitoring and maintenance, payments, complaints, members and mayoral enquiries and FOI requests. To deliver an efficient, high quality and customer-focussed service for a diverse client group including high numbers of vulnerable and disadvantaged households. To mentor both new members of staff and staff from other areas in legislation, practice, procedures, performance of duties and guidance on complex case work. To protect the public purse and assets of the Council by identifying and preventing fraud and error in all duties. To apply the relevant legislation, procedures, caselaw, guidance, audit recommendations, to conduct rigorous, robust and accurate assessments. To identify holistic and cost effective solutions through casework and joint working with other services, stakeholders, partners and agencies. To assist with the development of initiatives to meet all aims of the service, including increasing supply of properties, contract management and monitoring, mobility and re-location, with pan- London and regional partners where necessary. To work co-operatively across the Benefits and Housing Needs Service to promote an effective, efficient and holistic service to residents in the borough. To offer support and advice to customers and signpost to partners. To conduct visits to customers and properties to fully carry out statutory and corporate duties, including residency checks and assisting vulnerable members of the community. For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
Jun 16, 2026
Seasonal
This East London Authority are looking for a Benefits and Hosuing Needs Officer. Details of the role are: Service Delivery relating to Benefits and Housing Needs including the assessment of Housing Benefit and Council Tax Reduction; discretionary payments; welfare reform; homeless prevention and the provision of housing advice; homeless assessments and reviews; the Council's Housing Register; Lettings and the allocation of social housing and related initiatives; Housing supply and procurement; the management and maintenance of temporary accommodation and associated financial monitoring, payments and income collection; complaints, Member enquiries and FOIs. To perform all functions within the Benefits and Housing Needs Service namely the processing of Housing Benefit, Council Tax Reduction, Discretionary Housing Payments, welfare reform support including discretionary schemes, homelessness prevention and advice, homeless assessment, housing register applications, lettings of housing, housing supply and procurement, management and maintenance of temporary accommodation, financial monitoring and maintenance, payments, complaints, members and mayoral enquiries and FOI requests. To deliver an efficient, high quality and customer-focussed service for a diverse client group including high numbers of vulnerable and disadvantaged households. To mentor both new members of staff and staff from other areas in legislation, practice, procedures, performance of duties and guidance on complex case work. To protect the public purse and assets of the Council by identifying and preventing fraud and error in all duties. To apply the relevant legislation, procedures, caselaw, guidance, audit recommendations, to conduct rigorous, robust and accurate assessments. To identify holistic and cost effective solutions through casework and joint working with other services, stakeholders, partners and agencies. To assist with the development of initiatives to meet all aims of the service, including increasing supply of properties, contract management and monitoring, mobility and re-location, with pan- London and regional partners where necessary. To work co-operatively across the Benefits and Housing Needs Service to promote an effective, efficient and holistic service to residents in the borough. To offer support and advice to customers and signpost to partners. To conduct visits to customers and properties to fully carry out statutory and corporate duties, including residency checks and assisting vulnerable members of the community. For more information or details of other roles, please contact Jade at Social Care Locums or visit our website to upload your CV.
We're working with a local authority we know well in Surrey who are looking to bring in an experienced Housing Options Officer to support their team. This is a contract role paying 29- 31 per hour, with hybrid working in place (2 days per week in the office), and they're ideally looking for someone who can start at short notice. In this role, you'll be: Managing homelessness applications in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act Completing prevention and relief duty work, including S184 decisions Creating and reviewing Personalised Housing Plans (PHPs) Managing a mix of prevention, relief and main duty cases Working with applicants to secure sustainable housing solutions To be considered, you'll need: Recent experience working as a Housing Options Officer within a local authority Strong working knowledge of homelessness legislation and statutory duties Confidence managing your own caseload with minimal supervision Experience making legally sound decisions Ability to attend the office two days per week Immediate or short-notice availability is preferred. Interested? Apply now or send your CV to (url removed) and I'll run you through the details.
Jun 16, 2026
Contractor
We're working with a local authority we know well in Surrey who are looking to bring in an experienced Housing Options Officer to support their team. This is a contract role paying 29- 31 per hour, with hybrid working in place (2 days per week in the office), and they're ideally looking for someone who can start at short notice. In this role, you'll be: Managing homelessness applications in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act Completing prevention and relief duty work, including S184 decisions Creating and reviewing Personalised Housing Plans (PHPs) Managing a mix of prevention, relief and main duty cases Working with applicants to secure sustainable housing solutions To be considered, you'll need: Recent experience working as a Housing Options Officer within a local authority Strong working knowledge of homelessness legislation and statutory duties Confidence managing your own caseload with minimal supervision Experience making legally sound decisions Ability to attend the office two days per week Immediate or short-notice availability is preferred. Interested? Apply now or send your CV to (url removed) and I'll run you through the details.
We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!
Jun 16, 2026
Seasonal
We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!
We're working with a local authority in Surrey that needs an experienced Team Leader to step into a busy Homelessness & Housing Options service and provide immediate, hands-on leadership. This role will see you: Lead day-to-day service delivery and supervise officers through regular 1:1s Oversee complex and high-risk cases, ensuring legally sound decisions Review Personalised Housing Plans and maintain statutory compliance Monitor temporary accommodation and drive performance improvements Represent the service at multi-agency meetings You'll need: Proven experience leading within a Homelessness or Housing Needs service Strong knowledge of the Housing Act 1996 and HRA 2017 Confidence managing complex casework and improving team performance Ability to work at pace in a busy service Availability to attend the office a few days per week Ideally experience with Housing Jigsaw Immediate or short-notice availability is preferred. Interested? Apply now or drop me an email url removed and I'll talk you through the role.
Jun 16, 2026
Contractor
We're working with a local authority in Surrey that needs an experienced Team Leader to step into a busy Homelessness & Housing Options service and provide immediate, hands-on leadership. This role will see you: Lead day-to-day service delivery and supervise officers through regular 1:1s Oversee complex and high-risk cases, ensuring legally sound decisions Review Personalised Housing Plans and maintain statutory compliance Monitor temporary accommodation and drive performance improvements Represent the service at multi-agency meetings You'll need: Proven experience leading within a Homelessness or Housing Needs service Strong knowledge of the Housing Act 1996 and HRA 2017 Confidence managing complex casework and improving team performance Ability to work at pace in a busy service Availability to attend the office a few days per week Ideally experience with Housing Jigsaw Immediate or short-notice availability is preferred. Interested? Apply now or drop me an email url removed and I'll talk you through the role.
Homelessness Prevention and Relief Officer We are currently recruiting for an experienced Homelessness Prevention and Relief Officer to join a busy Housing Operations team within a Local Authority. This is a rewarding opportunity for a housing professional who is passionate about preventing homelessness and supporting vulnerable residents to secure and sustain suitable accommodation. The successful candidate will be responsible for providing comprehensive housing advice and assistance to households who are homeless or threatened with homelessness. You will manage a varied caseload, undertake housing needs assessments, develop Personalised Housing Plans (PHPs), and work proactively with applicants to achieve positive housing outcomes. Key Responsibilities: Provide housing advice, homelessness prevention and relief services to residents. Conduct housing needs assessments and develop tailored Personalised Housing Plans. Manage a caseload of homelessness applications from initial assessment through to resolution. Make decisions in accordance with homelessness legislation and issue relevant notifications. Work closely with landlords, housing associations, support providers and partner agencies. Attend multi-agency meetings and case conferences where required. Maintain accurate case notes, records and database information. Support households facing housing crises, including those with complex needs. Contribute to reducing homelessness and rough sleeping within the area. Essential Requirements: Experience working within a homelessness, housing options or frontline housing service. Good knowledge of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience managing housing cases and supporting vulnerable households. Strong communication, negotiation and customer service skills. Ability to work effectively under pressure and manage competing priorities. Experience working with a range of internal and external partners. Good IT skills, including Microsoft Office applications. Full UK driving licence and access to a vehicle for work purposes.
Jun 15, 2026
Seasonal
Homelessness Prevention and Relief Officer We are currently recruiting for an experienced Homelessness Prevention and Relief Officer to join a busy Housing Operations team within a Local Authority. This is a rewarding opportunity for a housing professional who is passionate about preventing homelessness and supporting vulnerable residents to secure and sustain suitable accommodation. The successful candidate will be responsible for providing comprehensive housing advice and assistance to households who are homeless or threatened with homelessness. You will manage a varied caseload, undertake housing needs assessments, develop Personalised Housing Plans (PHPs), and work proactively with applicants to achieve positive housing outcomes. Key Responsibilities: Provide housing advice, homelessness prevention and relief services to residents. Conduct housing needs assessments and develop tailored Personalised Housing Plans. Manage a caseload of homelessness applications from initial assessment through to resolution. Make decisions in accordance with homelessness legislation and issue relevant notifications. Work closely with landlords, housing associations, support providers and partner agencies. Attend multi-agency meetings and case conferences where required. Maintain accurate case notes, records and database information. Support households facing housing crises, including those with complex needs. Contribute to reducing homelessness and rough sleeping within the area. Essential Requirements: Experience working within a homelessness, housing options or frontline housing service. Good knowledge of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience managing housing cases and supporting vulnerable households. Strong communication, negotiation and customer service skills. Ability to work effectively under pressure and manage competing priorities. Experience working with a range of internal and external partners. Good IT skills, including Microsoft Office applications. Full UK driving licence and access to a vehicle for work purposes.
Housing Options Triage Officer Braintree Hybrid Working Rate: £30.00 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Extension Potential: Possible Start Date: ASAP Role Summary We are currently recruiting for an experienced Housing Options Triage Officer to join a busy Housing Team within a Local Authority on a temporary basis. This role will play a key part in delivering proactive housing advice and homelessness prevention support to residents, ensuring services are delivered in line with current legislation and housing guidance. You will initially be required to work full time in the office during training, with hybrid working available thereafter (3 days per week in the office). What You Will Do as a Housing Options Triage Officer Act as the first point of contact for all new housing enquiries into the service Conduct initial assessments to identify homelessness risks and housing needs Provide early intervention and prevention advice to households at risk of homelessness Manage triage casework and coordinate responses to housing-related queries via phone and email Deliver verbal and written advice on a wide range of housing matters, including homelessness, tenancy issues, domestic abuse, and housing options Support residents in accessing services that help them secure or sustain accommodation Work closely with colleagues and external partners to provide effective customer support What You Will Need as a Housing Options Triage Officer Recent experience working in a similar Housing Options, Homelessness, or Triage role Strong interpersonal and communication skills with a non-judgemental approach Ability to investigate cases thoroughly and make informed decisions Good understanding of housing legislation and homelessness prevention practices Full UK driving licence and access to a vehicle What's on Offer Competitive hourly rate up to £30.00 per hour (Umbrella) Hybrid working arrangements following initial training period Opportunity to work within a supportive Local Authority team Immediate start available Potential contract extension opportunities If you are an experienced Housing professional looking for your next interim opportunity, please apply today or contact us for more information about this Housing Options Triage Officer role.
Jun 14, 2026
Contractor
Housing Options Triage Officer Braintree Hybrid Working Rate: £30.00 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Extension Potential: Possible Start Date: ASAP Role Summary We are currently recruiting for an experienced Housing Options Triage Officer to join a busy Housing Team within a Local Authority on a temporary basis. This role will play a key part in delivering proactive housing advice and homelessness prevention support to residents, ensuring services are delivered in line with current legislation and housing guidance. You will initially be required to work full time in the office during training, with hybrid working available thereafter (3 days per week in the office). What You Will Do as a Housing Options Triage Officer Act as the first point of contact for all new housing enquiries into the service Conduct initial assessments to identify homelessness risks and housing needs Provide early intervention and prevention advice to households at risk of homelessness Manage triage casework and coordinate responses to housing-related queries via phone and email Deliver verbal and written advice on a wide range of housing matters, including homelessness, tenancy issues, domestic abuse, and housing options Support residents in accessing services that help them secure or sustain accommodation Work closely with colleagues and external partners to provide effective customer support What You Will Need as a Housing Options Triage Officer Recent experience working in a similar Housing Options, Homelessness, or Triage role Strong interpersonal and communication skills with a non-judgemental approach Ability to investigate cases thoroughly and make informed decisions Good understanding of housing legislation and homelessness prevention practices Full UK driving licence and access to a vehicle What's on Offer Competitive hourly rate up to £30.00 per hour (Umbrella) Hybrid working arrangements following initial training period Opportunity to work within a supportive Local Authority team Immediate start available Potential contract extension opportunities If you are an experienced Housing professional looking for your next interim opportunity, please apply today or contact us for more information about this Housing Options Triage Officer role.
Job Specification - Housing Choices Case Officer Job Title: Housing Choices Case Officer Employer: Leicestershire District Council Type: Temporary Hours: 36.25 per week (Mon-Fri, 09:00-17:00) Duration: 1 June 2026 - 30 June 2026 Pay: £16.97 - £17.96 per hour Purpose To provide housing advice and homelessness prevention support, managing an existing caseload in line with current homelessness legislation. Key Duties Manage homelessness and housing options cases Carry out homelessness assessments and investigations Provide advice on housing options and support services Issue decisions under the Homelessness Reduction Act 2017 Work with vulnerable customers to prevent homelessness Maintain accurate case records using systems such as Jigsaw Requirements Experience managing homelessness caseloads Good knowledge of the Homelessness Reduction Act 2017 Housing advice/options experience essential Experience with Jigsaw preferred Strong communication and organisation skills Full UK driving licence required Able to attend the Coalville office at least twice weekly
Jun 12, 2026
Contractor
Job Specification - Housing Choices Case Officer Job Title: Housing Choices Case Officer Employer: Leicestershire District Council Type: Temporary Hours: 36.25 per week (Mon-Fri, 09:00-17:00) Duration: 1 June 2026 - 30 June 2026 Pay: £16.97 - £17.96 per hour Purpose To provide housing advice and homelessness prevention support, managing an existing caseload in line with current homelessness legislation. Key Duties Manage homelessness and housing options cases Carry out homelessness assessments and investigations Provide advice on housing options and support services Issue decisions under the Homelessness Reduction Act 2017 Work with vulnerable customers to prevent homelessness Maintain accurate case records using systems such as Jigsaw Requirements Experience managing homelessness caseloads Good knowledge of the Homelessness Reduction Act 2017 Housing advice/options experience essential Experience with Jigsaw preferred Strong communication and organisation skills Full UK driving licence required Able to attend the Coalville office at least twice weekly
Ackerman Pierce Ltd
Hammersmith And Fulham, London
We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities. Working across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes. Key Responsibilities Manage a patch of properties, delivering effective tenancy and neighbourhood management services. Act as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues. Manage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches. Investigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required. Carry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements. Work closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues. Support residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention. Prepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary. Ensure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures. Contribute to service improvement by identifying trends, sharing insights, and recommending changes to practice. About You We are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment. You will also bring: Experience in housing management, tenancy management, or a similar customer-facing role Knowledge of housing legislation and tenancy law (desirable) Experience dealing with ASB, complaints, or complex resident issues Strong organisational skills and ability to manage competing priorities Ability to work independently and as part of a team A commitment to equality, diversity, and delivering fair outcomes for residents If you have the relevant skills then please apply today!
Jun 12, 2026
Seasonal
We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities. Working across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes. Key Responsibilities Manage a patch of properties, delivering effective tenancy and neighbourhood management services. Act as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues. Manage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches. Investigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required. Carry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements. Work closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues. Support residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention. Prepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary. Ensure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures. Contribute to service improvement by identifying trends, sharing insights, and recommending changes to practice. About You We are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment. You will also bring: Experience in housing management, tenancy management, or a similar customer-facing role Knowledge of housing legislation and tenancy law (desirable) Experience dealing with ASB, complaints, or complex resident issues Strong organisational skills and ability to manage competing priorities Ability to work independently and as part of a team A commitment to equality, diversity, and delivering fair outcomes for residents If you have the relevant skills then please apply today!
We are currently looking for an experienced Homeless Assessment Advisor to join a busy Housing Options service. This Homeless Assessment Advisor role will focus on carrying out statutory homelessness assessments, making legally robust decisions and supporting applicants to prevent or relieve homelessness. You will initially be required to be in the office 5 days a week and then have the option to work on a hybrid basis, the successful candidate will be required in the office 3 days per week, with the remaining 2 days worked remotely. This Homeless Assessment Advisor position would suit someone with previous experience making homelessness decisions, managing high volume complex homelessness casework and delivering housing advice services. The Role - Conducting homelessness assessments in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017. - Completing comprehensive housing needs assessments and Personalised Housing Plans. - Supporting applicants to prevent or relieve homelessness through a range of housing options. - Making homelessness decisions and issuing legally compliant decision letters. - Investigating priority need, intentional homelessness and local connection. - Managing an individual caseload from assessment through to decision. - Working with supported housing providers, private landlords and partner agencies to secure accommodation solutions. - Supporting vulnerable households and working alongside partner agencies including Social Services and Mental Health teams. Key Requirements - Previous experience working as a Homeless Assessment Advisor, Housing Options Officer or Homelessness Officer. - Experience delivering housing advice and homelessness prevention services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated legislation. - Experience completing housing needs assessments and Personalised Housing Plans. - Experience managing complex homelessness casework. - Experience writing homelessness decision letters, ideally Section 184 decisions. - NVQ Level 4 or equivalent qualification in a relevant subject. - Experience maintaining accurate case records and using housing management systems - Jigsaw / MRI What You Need to Do Now If you are interested in this Homeless Assessment Advisor role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Homeless Assessment Advisor job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homeless Assessment Advisors, Housing Options Officers and Homelessness Officer roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 12, 2026
Contractor
We are currently looking for an experienced Homeless Assessment Advisor to join a busy Housing Options service. This Homeless Assessment Advisor role will focus on carrying out statutory homelessness assessments, making legally robust decisions and supporting applicants to prevent or relieve homelessness. You will initially be required to be in the office 5 days a week and then have the option to work on a hybrid basis, the successful candidate will be required in the office 3 days per week, with the remaining 2 days worked remotely. This Homeless Assessment Advisor position would suit someone with previous experience making homelessness decisions, managing high volume complex homelessness casework and delivering housing advice services. The Role - Conducting homelessness assessments in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017. - Completing comprehensive housing needs assessments and Personalised Housing Plans. - Supporting applicants to prevent or relieve homelessness through a range of housing options. - Making homelessness decisions and issuing legally compliant decision letters. - Investigating priority need, intentional homelessness and local connection. - Managing an individual caseload from assessment through to decision. - Working with supported housing providers, private landlords and partner agencies to secure accommodation solutions. - Supporting vulnerable households and working alongside partner agencies including Social Services and Mental Health teams. Key Requirements - Previous experience working as a Homeless Assessment Advisor, Housing Options Officer or Homelessness Officer. - Experience delivering housing advice and homelessness prevention services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated legislation. - Experience completing housing needs assessments and Personalised Housing Plans. - Experience managing complex homelessness casework. - Experience writing homelessness decision letters, ideally Section 184 decisions. - NVQ Level 4 or equivalent qualification in a relevant subject. - Experience maintaining accurate case records and using housing management systems - Jigsaw / MRI What You Need to Do Now If you are interested in this Homeless Assessment Advisor role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Homeless Assessment Advisor job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homeless Assessment Advisors, Housing Options Officers and Homelessness Officer roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!
Jun 12, 2026
Seasonal
We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!
Adecco are currently recruiting for a Hospital Discharge Housing Needs Officer on behalf of a public sector client. This is an exciting opportunity to support vulnerable individuals at a critical point in their lives, helping to prevent homelessness and enable safe, timely hospital discharges. Hospital Discharge - Housing Needs Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start About the Role In this role, you will work at the intersection of housing and health, supporting patients who are homeless or at risk of homelessness as they prepare to leave hospital. You will play a key role in securing suitable accommodation, removing barriers to discharge, and ensuring statutory responsibilities are met. Key Responsibilities Assess patients who are homeless or threatened with homelessness in line with relevant legislation Carry out homelessness assessments and develop personalised housing plans Take proactive steps to prevent homelessness or secure suitable accommodation where prevention is not possible Liaise closely with hospital teams, adult social care, and external housing providers Arrange emergency, interim, and longer-term accommodation as required Support safe and timely hospital discharges by resolving housing-related barriers Maintain accurate and up-to-date case records in line with statutory requirements Identify safeguarding concerns and escalate appropriately About You The ideal candidate will have: Experience in homelessness, housing options, or a similar role within a local authority or public sector setting Strong knowledge of homelessness legislation and statutory duties Experience supporting vulnerable individuals with complex needs The ability to manage a busy caseload and work effectively under pressure Excellent communication, partnership working, and negotiation skills Desirable Experience within hospital discharge or health-related housing roles Knowledge of local housing pathways and temporary accommodation processes Familiarity with housing systems such as Locata or Jigsaw Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 12, 2026
Contractor
Adecco are currently recruiting for a Hospital Discharge Housing Needs Officer on behalf of a public sector client. This is an exciting opportunity to support vulnerable individuals at a critical point in their lives, helping to prevent homelessness and enable safe, timely hospital discharges. Hospital Discharge - Housing Needs Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start About the Role In this role, you will work at the intersection of housing and health, supporting patients who are homeless or at risk of homelessness as they prepare to leave hospital. You will play a key role in securing suitable accommodation, removing barriers to discharge, and ensuring statutory responsibilities are met. Key Responsibilities Assess patients who are homeless or threatened with homelessness in line with relevant legislation Carry out homelessness assessments and develop personalised housing plans Take proactive steps to prevent homelessness or secure suitable accommodation where prevention is not possible Liaise closely with hospital teams, adult social care, and external housing providers Arrange emergency, interim, and longer-term accommodation as required Support safe and timely hospital discharges by resolving housing-related barriers Maintain accurate and up-to-date case records in line with statutory requirements Identify safeguarding concerns and escalate appropriately About You The ideal candidate will have: Experience in homelessness, housing options, or a similar role within a local authority or public sector setting Strong knowledge of homelessness legislation and statutory duties Experience supporting vulnerable individuals with complex needs The ability to manage a busy caseload and work effectively under pressure Excellent communication, partnership working, and negotiation skills Desirable Experience within hospital discharge or health-related housing roles Knowledge of local housing pathways and temporary accommodation processes Familiarity with housing systems such as Locata or Jigsaw Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
We are currently looking for an experienced Housing Options Officer to join a busy homelessness prevention service. This Housing Options Officer role will focus on preventing homelessness, assessing housing needs and supporting customers to access sustainable housing solutions through a range of housing options. The successful candidate will manage a caseload of customers, carry out housing options assessments and work with internal and external partners to prevent homelessness wherever possible. The Housing Options Officer position is a fully office-based role, requiring attendance Monday to Friday, and would suit someone with previous experience within homelessness prevention, housing options or housing advice services. The Role - Conducting housing options interviews and housing needs assessments. - Providing housing advice and homelessness prevention assistance to customers. - Negotiating with landlords, family members and accommodation providers to prevent homelessness. - Completing home visits and supporting customers to remain in their existing accommodation where possible. - Assessing eligibility, homelessness and priority need in accordance with housing legislation. - Completing enquiries and preparing Section 184 decision letters. - Developing Personalised Housing Plans and supporting customers to achieve agreed outcomes. - Acting as lead officer under a No Wrong Door approach, identifying wider support needs and making referrals to partner agencies. - Supporting customers with access to private rented accommodation, supported housing and other housing options. - Providing basic budgeting, debt and welfare advice and liaising with partner agencies where required. - Working closely with Children's Services, Probation, Health Services, Social Services and voluntary sector partners. Key Requirements - Previous experience working as a Housing Options Officer, Homeless Prevention Officer or Housing Adviser. - Experience delivering homelessness prevention and housing advice services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated housing legislation. - Experience carrying out housing needs assessments and developing Personalised Housing Plans. - Experience completing homelessness enquiries and preparing Section 184 decision letters. - Experience negotiating with landlords and accommodation providers to prevent homelessness. - Experience managing a homelessness prevention caseload. What You Need to Do Now If you are interested in this Housing Options Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Options Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homeless Prevention Officers and Housing Adviser roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
Jun 11, 2026
Contractor
We are currently looking for an experienced Housing Options Officer to join a busy homelessness prevention service. This Housing Options Officer role will focus on preventing homelessness, assessing housing needs and supporting customers to access sustainable housing solutions through a range of housing options. The successful candidate will manage a caseload of customers, carry out housing options assessments and work with internal and external partners to prevent homelessness wherever possible. The Housing Options Officer position is a fully office-based role, requiring attendance Monday to Friday, and would suit someone with previous experience within homelessness prevention, housing options or housing advice services. The Role - Conducting housing options interviews and housing needs assessments. - Providing housing advice and homelessness prevention assistance to customers. - Negotiating with landlords, family members and accommodation providers to prevent homelessness. - Completing home visits and supporting customers to remain in their existing accommodation where possible. - Assessing eligibility, homelessness and priority need in accordance with housing legislation. - Completing enquiries and preparing Section 184 decision letters. - Developing Personalised Housing Plans and supporting customers to achieve agreed outcomes. - Acting as lead officer under a No Wrong Door approach, identifying wider support needs and making referrals to partner agencies. - Supporting customers with access to private rented accommodation, supported housing and other housing options. - Providing basic budgeting, debt and welfare advice and liaising with partner agencies where required. - Working closely with Children's Services, Probation, Health Services, Social Services and voluntary sector partners. Key Requirements - Previous experience working as a Housing Options Officer, Homeless Prevention Officer or Housing Adviser. - Experience delivering homelessness prevention and housing advice services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated housing legislation. - Experience carrying out housing needs assessments and developing Personalised Housing Plans. - Experience completing homelessness enquiries and preparing Section 184 decision letters. - Experience negotiating with landlords and accommodation providers to prevent homelessness. - Experience managing a homelessness prevention caseload. What You Need to Do Now If you are interested in this Housing Options Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Options Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homeless Prevention Officers and Housing Adviser roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us
Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Long-term contract opportunity through to March 2027 Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Contractor
Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Long-term contract opportunity through to March 2027 Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Tenancy Enforcement Officer Surrey Council 40- 50 per Hour Housing Enforcement & Homelessness Prevention A Surrey-based Local Authority is seeking a Tenancy Enforcement Officer to join its Housing Service. This role sits between Private Sector Housing and Housing Options, making it ideal for candidates with experience in housing enforcement, anti-social behaviour (ASB) investigations, homelessness prevention, tenancy sustainment, or the private rented sector. As a Tenancy Enforcement Officer, you will play a key role in protecting tenants, preventing homelessness, enforcing housing legislation, and tackling tenancy-related issues across the borough. You will work closely with Housing Options, Environmental Health, landlords, legal teams, and external agencies to improve housing outcomes and ensure compliance with housing law. Key Responsibilities Anti-Social Behaviour (ASB) Investigations Investigate and manage complex ASB cases including noise nuisance, harassment, neighbour disputes, intimidation, and tenancy breaches. Work with partner agencies to resolve community safety concerns and protect vulnerable residents. Housing Enforcement & Tenancy Management Enforce tenancy agreements and housing legislation across the private rented sector. Issue warnings, notices, and undertake formal enforcement action where necessary. Investigate tenancy fraud and breaches of housing obligations. Private Sector Housing & Tenant Protection Protect private renters from illegal eviction, landlord harassment, unlawful practices, and poor property management. Support compliance with housing legislation, including the evolving Renters' Rights framework. Work proactively with landlords and agents to improve housing standards. Homelessness Prevention & Housing Options Bridge the gap between Housing Options and Private Sector Housing services. Support tenancy sustainment and early intervention initiatives to prevent homelessness. Identify and resolve tenancy issues before they escalate into homelessness cases. Legal Proceedings & Enforcement Action Gather evidence, interview witnesses, and conduct property inspections. Prepare legal case files, court bundles, statements, and enforcement documentation. Represent the council in court proceedings, injunction applications, possession hearings, and tribunals where required. About You Experience working as a Tenancy Enforcement Officer, Housing Enforcement Officer, ASB Officer, Private Sector Housing Officer, Housing Officer, or similar Local Authority housing role. Strong knowledge of housing legislation, landlord and tenant law, ASB procedures, and homelessness prevention duties. Experience managing complex enforcement cases and preparing legal documentation. Excellent communication, investigation, negotiation, and case management skills. Contract Details Surrey Local Authority 40- 50 per hour Hybrid working available Initial contract with strong likelihood of extension For more information, give me a call on (phone number removed) or email (url removed).
Jun 11, 2026
Contractor
Tenancy Enforcement Officer Surrey Council 40- 50 per Hour Housing Enforcement & Homelessness Prevention A Surrey-based Local Authority is seeking a Tenancy Enforcement Officer to join its Housing Service. This role sits between Private Sector Housing and Housing Options, making it ideal for candidates with experience in housing enforcement, anti-social behaviour (ASB) investigations, homelessness prevention, tenancy sustainment, or the private rented sector. As a Tenancy Enforcement Officer, you will play a key role in protecting tenants, preventing homelessness, enforcing housing legislation, and tackling tenancy-related issues across the borough. You will work closely with Housing Options, Environmental Health, landlords, legal teams, and external agencies to improve housing outcomes and ensure compliance with housing law. Key Responsibilities Anti-Social Behaviour (ASB) Investigations Investigate and manage complex ASB cases including noise nuisance, harassment, neighbour disputes, intimidation, and tenancy breaches. Work with partner agencies to resolve community safety concerns and protect vulnerable residents. Housing Enforcement & Tenancy Management Enforce tenancy agreements and housing legislation across the private rented sector. Issue warnings, notices, and undertake formal enforcement action where necessary. Investigate tenancy fraud and breaches of housing obligations. Private Sector Housing & Tenant Protection Protect private renters from illegal eviction, landlord harassment, unlawful practices, and poor property management. Support compliance with housing legislation, including the evolving Renters' Rights framework. Work proactively with landlords and agents to improve housing standards. Homelessness Prevention & Housing Options Bridge the gap between Housing Options and Private Sector Housing services. Support tenancy sustainment and early intervention initiatives to prevent homelessness. Identify and resolve tenancy issues before they escalate into homelessness cases. Legal Proceedings & Enforcement Action Gather evidence, interview witnesses, and conduct property inspections. Prepare legal case files, court bundles, statements, and enforcement documentation. Represent the council in court proceedings, injunction applications, possession hearings, and tribunals where required. About You Experience working as a Tenancy Enforcement Officer, Housing Enforcement Officer, ASB Officer, Private Sector Housing Officer, Housing Officer, or similar Local Authority housing role. Strong knowledge of housing legislation, landlord and tenant law, ASB procedures, and homelessness prevention duties. Experience managing complex enforcement cases and preparing legal documentation. Excellent communication, investigation, negotiation, and case management skills. Contract Details Surrey Local Authority 40- 50 per hour Hybrid working available Initial contract with strong likelihood of extension For more information, give me a call on (phone number removed) or email (url removed).
Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.
Jun 11, 2026
Seasonal
Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Contractor
Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Homelessness Prevention & Solutions Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment, until 31st March 2027 Hours of Work: 37 hours per week Payrate: 21.23 per hour PAYE Overview: Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of 18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). Main Responsibilities To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice. To deliver intensive, specialist support to homeless clients. To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review. To provide some support for individuals through the resettlement process when moving to a new home. Requirements Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law. Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council. Expert knowledge of homelessness policy and practice Experience of negotiation/advocacy/mediation. Experience in effective record keeping including electronically. Experience in carrying out interviews, investigations, and negotiations. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
Jun 11, 2026
Seasonal
Job Title: Homelessness Prevention & Solutions Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment, until 31st March 2027 Hours of Work: 37 hours per week Payrate: 21.23 per hour PAYE Overview: Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of 18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). Main Responsibilities To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice. To deliver intensive, specialist support to homeless clients. To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review. To provide some support for individuals through the resettlement process when moving to a new home. Requirements Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law. Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council. Expert knowledge of homelessness policy and practice Experience of negotiation/advocacy/mediation. Experience in effective record keeping including electronically. Experience in carrying out interviews, investigations, and negotiations. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>
