CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 04, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Admin Officer Contract: September 2026 Salary: 15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 5 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Job Title : Administrative Officer Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
May 04, 2026
Contractor
Admin Officer Contract: September 2026 Salary: 15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 5 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Job Title : Administrative Officer Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
We have a fantastic opportunitiy for a permanent Highways Maintenance Pre-siter to join our Area 7 account in Newark . This role is based on-site at Newark Depot, Stephenson Way, Newark NG24 2TQ. Working with National Highways, Amey maintains over 700 kilometres of roads across the East Midlands, ensuring the 4.5 million citizens across the East Midlands experience better journeys every day. We provide maintenance and response across a vast area of some of the UK's busiest motorways and strategic highways across the east midlands and north of England. As many as 180,000 vehicles a day use certain sections of this vital network. As a Highways Maintenance Operative Pre-siter, the role involves assessing a wide range of highway maintenance works. This includes traffic management systems, civil works, patching, drainage, VRS, street lighting, signage damage, minor schemes, depot works and cyclical works. Pre-site visits are required to determine manpower, equipment and materials for works raised by National Highways. The standard hours of work are 40 hours per week across Monday - Friday. You will be responsible for: Pre-site routine and cyclic maintenance activities Assess minor civil works, drainage works, carriageway patching and VRS works Order materials required for pre-site activities Maintain high technical standards Attend project and work briefings as required Drive and operate vehicles and plant including winter maintenance vehicles Support winter maintenance and emergency call-out operations Take responsibility for health and safety of self, team and public Conduct vehicle checks and complete defect books Record driver hours and timesheets Complete all necessary paperwork and digital records Communicate with Amey colleagues, subcontractors, emergency services, police, public and clients Use CAT & Genny equipment with understanding of statutory drawings Ensure material orders are placed and liaise with supervisors, coordinators, planners and schemes teams Confirm site access prior to works We want to hear from you if you have: Qualifications SMSTS (essential) Traffic Management GS6 Drainage knowledge Safety fencing and fencing knowledge Skills Full UK Driving Licence Computer / tablet skills Health & Safety awareness Experience Good overall experience in highway works Strong Health & Safety experience Behavioural Competencies Passion for developing skills both professionally and personally Enthusiasm to be part of a high-performing team Strong drive for success Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
May 03, 2026
Full time
We have a fantastic opportunitiy for a permanent Highways Maintenance Pre-siter to join our Area 7 account in Newark . This role is based on-site at Newark Depot, Stephenson Way, Newark NG24 2TQ. Working with National Highways, Amey maintains over 700 kilometres of roads across the East Midlands, ensuring the 4.5 million citizens across the East Midlands experience better journeys every day. We provide maintenance and response across a vast area of some of the UK's busiest motorways and strategic highways across the east midlands and north of England. As many as 180,000 vehicles a day use certain sections of this vital network. As a Highways Maintenance Operative Pre-siter, the role involves assessing a wide range of highway maintenance works. This includes traffic management systems, civil works, patching, drainage, VRS, street lighting, signage damage, minor schemes, depot works and cyclical works. Pre-site visits are required to determine manpower, equipment and materials for works raised by National Highways. The standard hours of work are 40 hours per week across Monday - Friday. You will be responsible for: Pre-site routine and cyclic maintenance activities Assess minor civil works, drainage works, carriageway patching and VRS works Order materials required for pre-site activities Maintain high technical standards Attend project and work briefings as required Drive and operate vehicles and plant including winter maintenance vehicles Support winter maintenance and emergency call-out operations Take responsibility for health and safety of self, team and public Conduct vehicle checks and complete defect books Record driver hours and timesheets Complete all necessary paperwork and digital records Communicate with Amey colleagues, subcontractors, emergency services, police, public and clients Use CAT & Genny equipment with understanding of statutory drawings Ensure material orders are placed and liaise with supervisors, coordinators, planners and schemes teams Confirm site access prior to works We want to hear from you if you have: Qualifications SMSTS (essential) Traffic Management GS6 Drainage knowledge Safety fencing and fencing knowledge Skills Full UK Driving Licence Computer / tablet skills Health & Safety awareness Experience Good overall experience in highway works Strong Health & Safety experience Behavioural Competencies Passion for developing skills both professionally and personally Enthusiasm to be part of a high-performing team Strong drive for success Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. Application Guidance Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 03, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
May 03, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Burgess Hill. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Carpenter £29,000 - £35,000 + weekend allowance + long-term stability Secure prison-based role with structured hours, strong benefits and clear progression We're recruiting for a Carpenter to join a well-established facilities team in Oakham, working within a secure prison environment. This role offers a stable, long-term position with structured working patterns and ongoing development. Working as a Carpenter in Oakham, you'll play a key role in maintaining and improving site facilities, with a strong focus on quality workmanship and safety standards. This position is ideal for someone with experience as a Carpenter and Joiner looking to develop their career further. What's in it for you? You'll enjoy a competitive salary of £29,000 - £35,000 with regular reviews You'll have access to excellent career progression opportunities into senior roles You'll benefit from fully funded training, including leadership development programmes You'll receive 24 days holiday plus bank holidays, with the option to buy more You'll be part of a generous pension scheme with additional employer contributions You'll have access to flexible benefits including Cycle2Work and gym discounts You'll enjoy exclusive discounts across retail, healthcare and more You'll be given paid volunteering days to support your local community You'll benefit from family-friendly policies and support networks Key Responsibilities: As a Carpenter, your role will include: Carrying out a range of joinery tasks including doors, windows and bespoke timber work Maintaining workshop equipment, ensuring compliance and cleanliness Planning and organising your daily workload with the supervisor Recording all completed work accurately on job systems Measuring, quoting and ordering materials as required Managing stock levels of maintenance materials Supporting sustainability and zero carbon initiatives Ensuring all health and safety standards are consistently met What we're looking for: To be successful as a Carpenter, you'll need: Level 2 or 3 qualification in Carpentry or Joinery Experience working as a Joiner or Carpenter and Joiner Confidence using manual tools and working at height (ladders) Strong organisational skills and ability to work independently If you're looking for your next step as a Carpenter in Oakham, this is a fantastic opportunity to join a stable and growing team. Apply now to take the next step in your career. Job Number INDCONSTRUCTION 935358 Location Oakham Role Carpenter Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
May 02, 2026
Full time
Carpenter £29,000 - £35,000 + weekend allowance + long-term stability Secure prison-based role with structured hours, strong benefits and clear progression We're recruiting for a Carpenter to join a well-established facilities team in Oakham, working within a secure prison environment. This role offers a stable, long-term position with structured working patterns and ongoing development. Working as a Carpenter in Oakham, you'll play a key role in maintaining and improving site facilities, with a strong focus on quality workmanship and safety standards. This position is ideal for someone with experience as a Carpenter and Joiner looking to develop their career further. What's in it for you? You'll enjoy a competitive salary of £29,000 - £35,000 with regular reviews You'll have access to excellent career progression opportunities into senior roles You'll benefit from fully funded training, including leadership development programmes You'll receive 24 days holiday plus bank holidays, with the option to buy more You'll be part of a generous pension scheme with additional employer contributions You'll have access to flexible benefits including Cycle2Work and gym discounts You'll enjoy exclusive discounts across retail, healthcare and more You'll be given paid volunteering days to support your local community You'll benefit from family-friendly policies and support networks Key Responsibilities: As a Carpenter, your role will include: Carrying out a range of joinery tasks including doors, windows and bespoke timber work Maintaining workshop equipment, ensuring compliance and cleanliness Planning and organising your daily workload with the supervisor Recording all completed work accurately on job systems Measuring, quoting and ordering materials as required Managing stock levels of maintenance materials Supporting sustainability and zero carbon initiatives Ensuring all health and safety standards are consistently met What we're looking for: To be successful as a Carpenter, you'll need: Level 2 or 3 qualification in Carpentry or Joinery Experience working as a Joiner or Carpenter and Joiner Confidence using manual tools and working at height (ladders) Strong organisational skills and ability to work independently If you're looking for your next step as a Carpenter in Oakham, this is a fantastic opportunity to join a stable and growing team. Apply now to take the next step in your career. Job Number INDCONSTRUCTION 935358 Location Oakham Role Carpenter Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. The Role As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience. We are looking for someone to join the team in mid June. The Person The ideal applicant should ideally have: Proven ability or willingness to contribute to effective sales strategies and operations. Brings experience from retirement living, hospitality, healthcare or property Knowledge of financial management, capable of supporting budget management and financial performance analysis. Excellent leadership skills with the ability to motivate and manage teams effectively. Committed to enhancing residents' well-being and fostering a sense of community. Possesses adaptability and strong decision-making skills to manage competing priorities. Demonstrates ambition and a results-oriented mindset. Willingness to work flexible hours, including weekends, to meet development needs. Values aligned with our philosophy as outlined on our website To have experience in conducting resident assessments, including elements covering health and welfare. To have a firm understanding of safeguarding adults at Risk Experience in caring for residents who have health related issues, including dementia To have experience managing a team, including the direct supervision of staff To have experience creating and implementing risk assessments Key Responsibilities Key responsibilities will include: Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy. Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management. Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood. Why Work for us Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression. We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact. Competitive compensation and benefits including health care cash back and electric car scheme We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation. We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team. If you would like to pop in for a coffee and a chat please let us know.REF-
May 02, 2026
Full time
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. The Role As the Assistant Manager you will play a pivotal role in supporting the General Manager in all aspects of managing our community. Reporting directly to the General Manager, you will assist in leading the team, ensuring operational excellence, and delivering exceptional service to our residents.This opportunity is perfect for an ambitious candidate seeking advancement to a general management position or aiming to transition from a supervisory role to gain comprehensive managerial experience. We are looking for someone to join the team in mid June. The Person The ideal applicant should ideally have: Proven ability or willingness to contribute to effective sales strategies and operations. Brings experience from retirement living, hospitality, healthcare or property Knowledge of financial management, capable of supporting budget management and financial performance analysis. Excellent leadership skills with the ability to motivate and manage teams effectively. Committed to enhancing residents' well-being and fostering a sense of community. Possesses adaptability and strong decision-making skills to manage competing priorities. Demonstrates ambition and a results-oriented mindset. Willingness to work flexible hours, including weekends, to meet development needs. Values aligned with our philosophy as outlined on our website To have experience in conducting resident assessments, including elements covering health and welfare. To have a firm understanding of safeguarding adults at Risk Experience in caring for residents who have health related issues, including dementia To have experience managing a team, including the direct supervision of staff To have experience creating and implementing risk assessments Key Responsibilities Key responsibilities will include: Act as the primary deputy for the General Manager, assuming leadership responsibilities in their absence. To promote the independence of our residents including providing opportunities to use their skills and enhance their quality of life, while maintaining their independence, dignity, and privacy. Assisting in providing operational leadership for day-to-day operations, covering sales, F&B, housekeeping, maintenance, and resident well-being. Ensuring compliance with Health & Safety policies and procedures and helping with risk assessments and other relevant reporting duties. Assisting in managing rotas. Supporting financial management, including rent control, cost control and overall budget management. Oversee the housekeeping team to maintain high cleanliness standards throughout the development. Manage inventory of consumables and coordinate replenishment orders as necessary. Take charge of planning and executing various events for residents, ensuring they remain relevant, help foster community and inclusion, and align with resident's preferences. Support in supervising building and apartment maintenance to ensure timely resolution of reactive requests and adherence to scheduled preventative maintenance. Collaborating with the sales effort through planning sessions, outreach initiatives, tours, home visits and other sales-related tasks. Provide constructive feedback and contribute to refining internal operational processes to enhance service delivery and customer satisfaction. Additional responsibilities as assigned by the General Manager to support the overall success and smooth operation of Birchgrove's neighbourhood. Why Work for us Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee's career progression. We foster a collaborative and innovative culture where ideas are valued, and creativity is encouraged. We believe in working together as team to solve challenges and drive innovation all whilst having real autonomy of role. Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact. Competitive compensation and benefits including health care cash back and electric car scheme We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued. Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation. We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team. If you would like to pop in for a coffee and a chat please let us know.REF-
Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 01, 2026
Full time
Regeneration Supervisor Location: Chesterfield (office, site-based, and home working available) Salary: 35,672 per annum, rising incrementally to 38,592 Plus an upcoming pay award (to be backdated from April 2026) Sellick Partnership Ltd are proud to be partnering with a well-established Housing Association to recruit a Regeneration Supervisor to join their team on a permanent basis. This is an excellent opportunity for an experienced professional to play a key role in delivering high-quality regeneration and property improvement works within the local community. About the Role As a Regeneration Supervisor, you will support the successful delivery of planned works and regeneration projects, ensuring quality, compliance, and customer satisfaction are consistently achieved. You will act as a key link between contractors, internal teams, and residents, helping to maintain high standards across all works. Key Responsibilities Provide site-specific information on hazards and risks to support the Principal Contractor in developing Construction Phase Plans Assist in the management of allocated contracts, ensuring all works align with specifications, initial inspections, and relevant legislation Carry out post-inspections on completed properties to ensure works meet expected quality and standards Review and contribute to the development of quality standards and specifications in collaboration with Contracts Managers, contractors, Neighbourhood Services Officers, and customers Produce weekly progress reports on contractor performance and project delivery Conduct Health & Safety inspections to ensure safe systems of work are followed and maintained Ensure compliance with all statutory requirements, financial regulations, standing orders, and contract procedures Essential Criteria Demonstrable understanding of operating within a competitive business environment, alongside knowledge of public sector frameworks and expectations Proven leadership and people management skills, including motivating teams, building strong working relationships, and supporting staff development Strong project supervisory experience, with the ability to identify key actions and milestones, prioritise workloads, plan resources effectively, and deliver against structured action plans About You Experience within property services, regeneration, or planned works Strong understanding of Health & Safety and construction-related compliance Excellent attention to detail with the ability to identify and resolve issues efficiently Strong communication and stakeholder management skills Ability to manage multiple priorities and work collaboratively across teams A proactive and organised approach to site and contract supervision Benefits Fantastic Learning & Development programme, with opportunities to study towards professional qualifications (fully funded) Excellent pension scheme with employer contributions between 5.9% and 7.5% (dependent on salary) Flexi-time scheme offering the potential to earn up to an additional 24 days' leave per year Family-friendly support, including paternity, adoption and fostering leave Flexible working and job share opportunities Essential Car User Allowance Childcare voucher scheme Cycle to Work scheme Salary sacrifice car leasing scheme Generous relocation package for candidates moving into the area Occupational Health Service available to all staff Access to staff discounts, including Virgin Experience Days If you're looking for a role where you can contribute to meaningful regeneration projects while developing your career in a supportive and forward-thinking organisation, please apply or contact Josh Meek at Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Volunteer Driver The closing date is 30 April 2026 We are seeking a Volunteer Driver to support patients to attend the FAB group held at Badsley Moor Lane. This role involves collecting patients from their home address, transporting them to the group, escorting them during the session, and returning them home. The FAB group is a falls prevention exercise group for older adults who are unable to access mainstream exercise groups due to their mental health. Patients attending the FAB group have a diagnosis of dementia or another mental health condition. This role works alongside the Mental Health Physiotherapy Community Team and offers the opportunity to support the running of the group if desired. Main duties of the job Transport patients from their home to the group and return them home. Communicate clearly and compassionately with patients. Offer reassurance and conversation during the journey. Raise any concerns or issues with a supervisor. Person Specification Be punctual and reliable. Communicate effectively with a range of people with diverse needs. Behave professionally and treat others with dignity and respect at all times and adhere to the Trust's Equality and Diversity Policy. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; therefore a submission for Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.
May 01, 2026
Full time
Volunteer Driver The closing date is 30 April 2026 We are seeking a Volunteer Driver to support patients to attend the FAB group held at Badsley Moor Lane. This role involves collecting patients from their home address, transporting them to the group, escorting them during the session, and returning them home. The FAB group is a falls prevention exercise group for older adults who are unable to access mainstream exercise groups due to their mental health. Patients attending the FAB group have a diagnosis of dementia or another mental health condition. This role works alongside the Mental Health Physiotherapy Community Team and offers the opportunity to support the running of the group if desired. Main duties of the job Transport patients from their home to the group and return them home. Communicate clearly and compassionately with patients. Offer reassurance and conversation during the journey. Raise any concerns or issues with a supervisor. Person Specification Be punctual and reliable. Communicate effectively with a range of people with diverse needs. Behave professionally and treat others with dignity and respect at all times and adhere to the Trust's Equality and Diversity Policy. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; therefore a submission for Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.
Assistant Manager Location: Leamington Spa Salary: Up to £32,000 Contract: Permanent Full-time About Roseacre Pub Company Roseacre Pub Company is a growing pub group with a genuine passion for hospitality done properly. Their venues are food-led, community-rooted, and built around the belief that great experiences start with great people. They re big enough to offer structured career pathways, but small enough that your contribution is noticed and your ideas actually land. The culture reflects that this is a business where people come first. The Role As Assistant Manager, you ll work closely with the General Manager to keep the venue running at its best. You ll lead the team on the floor, uphold guest experience standards, and take ownership of the operation when the GM isn t on site. It s a hands-on role with real responsibility and a genuine stepping stone to running your own venue. What You ll Be Doing You ll: Support the General Manager in the day-to-day running of the venue Lead shifts confidently, keeping the team focused and the service standards high Deliver warm, memorable guest experiences on every visit Handle guest queries and complaints with confidence and professionalism Assist with stock management, ordering, and wastage control Support team training, onboarding, and development Ensure the venue meets licensing, food safety, and health and safety requirements Step up as Duty Manager when required What You ll Bring Essential: Proven experience in a supervisory or assistant management role within hospitality, ideally within a food-led environment A track record of leading a team and delivering strong guest experiences Solid understanding of food safety and licensing compliance Flexibility to work evenings and weekends as part of a rota Useful, not essential: Personal Licence holder Benefits and Culture Financial: Up to £32,000 salary, with meals on shift and staff discount. Development: Access to ongoing training through internal and external providers with a clear pathway for those looking to progress into General Management. Wellbeing: Away days, fundraising initiatives, and a team culture built around people. This is a business that genuinely invests in the people running it. Working Arrangements Location: Leamington Spa fully on-site Contract: Permanent Full-time Hours: Rota-based including evenings and weekends Interested? If you ve got the experience and the right approach to people and hospitality, we d love to hear from you. Apply with your CV, or if you re not quite ready to do that, drop us a message and we ll tell you more about the role.
May 01, 2026
Full time
Assistant Manager Location: Leamington Spa Salary: Up to £32,000 Contract: Permanent Full-time About Roseacre Pub Company Roseacre Pub Company is a growing pub group with a genuine passion for hospitality done properly. Their venues are food-led, community-rooted, and built around the belief that great experiences start with great people. They re big enough to offer structured career pathways, but small enough that your contribution is noticed and your ideas actually land. The culture reflects that this is a business where people come first. The Role As Assistant Manager, you ll work closely with the General Manager to keep the venue running at its best. You ll lead the team on the floor, uphold guest experience standards, and take ownership of the operation when the GM isn t on site. It s a hands-on role with real responsibility and a genuine stepping stone to running your own venue. What You ll Be Doing You ll: Support the General Manager in the day-to-day running of the venue Lead shifts confidently, keeping the team focused and the service standards high Deliver warm, memorable guest experiences on every visit Handle guest queries and complaints with confidence and professionalism Assist with stock management, ordering, and wastage control Support team training, onboarding, and development Ensure the venue meets licensing, food safety, and health and safety requirements Step up as Duty Manager when required What You ll Bring Essential: Proven experience in a supervisory or assistant management role within hospitality, ideally within a food-led environment A track record of leading a team and delivering strong guest experiences Solid understanding of food safety and licensing compliance Flexibility to work evenings and weekends as part of a rota Useful, not essential: Personal Licence holder Benefits and Culture Financial: Up to £32,000 salary, with meals on shift and staff discount. Development: Access to ongoing training through internal and external providers with a clear pathway for those looking to progress into General Management. Wellbeing: Away days, fundraising initiatives, and a team culture built around people. This is a business that genuinely invests in the people running it. Working Arrangements Location: Leamington Spa fully on-site Contract: Permanent Full-time Hours: Rota-based including evenings and weekends Interested? If you ve got the experience and the right approach to people and hospitality, we d love to hear from you. Apply with your CV, or if you re not quite ready to do that, drop us a message and we ll tell you more about the role.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
May 01, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in Brighton. About the Role: As a Workplace Experience Coordinator with CBRE, you'll be part of the team that creates unforgettable moments within our workplace. Acting as the warm, welcoming face of the building, you'll connect employees and visitors with the services, spaces, and support they need to have an effortless and enjoyable day. You will report directly to the Workplace Experience Supervisor, ensuring strong alignment, guidance, and support as you grow within the team. This role sits at the heart of the workplace, linking community engagement, events, space logistics, and ensuring the workplace is a productivity enabler for our client colleagues. If you love going above and beyond, naturally engage with people, and enjoy making a meaningful impact in the everyday experiences of others, you'll thrive here. The Four Pillars of Your Focus 1. Community Engagement 2. Conference Centre Support 3. Space Booking & Special Events Support 4. Maintaining Exceptional Office Standards What You'll Do Create a Welcoming and Seamless Experience Act as the central point of contact for colleagues, visitors, and partners, ensuring clear, consistent communication and a smooth flow of information. Provide front desk and reception cover as needed, ensuring the welcome area is always warm, professional, and efficiently managed. Greet all building entrants with warmth and professionalism, making every interaction memorable whether in person, over the phone, or through digital channels. Manage visitor processes, including parking and security protocols, with attention to detail and a guest-first mindset. Conduct regular floor walks to monitor safety, room standards, and colleague needs, spotting opportunities to help before they're even requested. Work collaboratively within a small, supportive team where everyone contributes to a positive, can-do environment. Acknowledge and respond to inquiries or issues from employees and visitors with professionalism, escalating appropriately when needed. Raise and follow through on maintenance or housekeeping work orders; support workplace services such as mail handling, office supplies, and colleague onboarding. Coordinate with vendors to support service delivery and ensure workplace needs are consistently met. Deliver Smooth & Engaging Events Organise and support on-site events, from space bookings to setup, coordination with Facilities and Dining teams, and ensuring a polished experience from start to finish. Bring our workplace to life by delivering monthly themed community events that celebrate the time of year and local culture. These experiences should feel immersive and exciting, designed to spark connection, inspire participation, and give colleagues genuine "wow" moments that draw them into the workplace. Act as the communication hub for events, ensuring relevant teams are aligned, informed, and able to support successfully. Support Safety & Security Follow all site-specific security and emergency procedures; communicate promptly with the relevant teams to keep everyone safe and informed. Share information clearly, follow manager guidance, and use established procedures to solve day-to-day challenges. What Success Looks Like Team Integration: You build strong relationships quickly and contribute to a positive, solution-focused environment. Service Excellence: Tasks are delivered with confidence, accuracy, and a genuine smile, enhancing the overall experience for employees and visitors. Reliable Communication: Information flows smoothly and promptly across teams, ensuring alignment and avoiding friction. Operational Consistency: Meeting rooms, communal areas, and event spaces are maintained to a high standard with proactive attention to detail. Role Requirements: A degree or relevant experience, with up to 2 years in a customer service, hospitality, facilities, or administrative support role. Ability to follow established routines and apply workplace standards accurately. Strong communication skills, you're clear, approachable, and confident exchanging straightforward information. Working knowledge of Microsoft Office Suite. Excellent organisational skills, curiosity, and a proactive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process. Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
The salary range for Advanced Social Workers is £47,884 - £51,175 per annum based on working 36 hours per week. We have a great opportunity for an Advanced Social Worker to join our Children's Assessment Team based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working . We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. Our Offer to You We pay your Social Worker England Registration fee 28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker We recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one. Our commitment to applicants is to remove barriers and to understand more about you, your motivation for working in children's social care and why you're proud to work for such a valuable profession. Take a read and we hope, you'll be just as excited to speak to us as we are you! Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights how strong assessments in Surrey consider children's histories and involve social workers spending time alone with children to understand their experiences." Our strong training and development offer in Surrey "helps to equip staff with the understanding, knowledge and skills that they need to practice in a kind, sensitive, motivational and respectful way and that staff feel highly valued, are proud to work for children's services." If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. Are you at a point in your career where you want to take on supervisory responsibility whilst utilising your skills as an experienced social worker? Our Advanced Social Worker role enables you to work on complex cases whilst also giving you the opportunity to progress your career through contributing and supporting managers to develop the skills and knowledge within the team, whilst occasionally deputising for the Team Manager. You will also have the opportunity to join Advanced Social Worker colleagues in county wide learning activities organised by the Surrey Children's Service Academy with a clear professional development pathway. About Working in Assessment The first contact any family or professional has with our assessment service sets the tone for our entire working relationship with them. Our practice across the whole service is based upon consent, strong relationships with families and with partners who are also supporting our families. Using motivational approaches the assessment social worker engages with both the family and the network supporting them to understand the presenting worries and work out whether a statutory social work service is required. If not, a plan to support the family at a lower level of need will be put in place to meet the need of the child and family. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This allows you to feel continuously fulfilled in your role and have a pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach. Your Application, Our Inclusive Approach In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Work degree and SWE Registration ASYE completed, within two years of qualifying UK social work experience Three years post-qualified experience Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. To apply you will need to upload your CV and answer the following questions. (No more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Working in an Assessment team can be quite fast paced, unpredictable and often requires multi-tasking. Using an example, please tell us how you cope under pressure? The job advert closes at 23:59 on 24th May 2026 with interviews to follow. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min) If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
May 01, 2026
Full time
The salary range for Advanced Social Workers is £47,884 - £51,175 per annum based on working 36 hours per week. We have a great opportunity for an Advanced Social Worker to join our Children's Assessment Team based in Reigate. When not working with our residents in the community, we are keen to support agile working with a combination of home and office working . We are keen to get the balance right of providing flexibility but ensuring you feel connected to your team and the service. Our Offer to You We pay your Social Worker England Registration fee 28 days annual leave, rising to 31 days after 5 years' service (plus bank holidays) Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more Learning and development hub where you can access a wealth of resources Refer a friend payment of £1,000 as a thank you for finding the right Social Worker We recognise that looking for your next Social Work position is a really important step in your career and we're here to make that transition a positive one. Our commitment to applicants is to remove barriers and to understand more about you, your motivation for working in children's social care and why you're proud to work for such a valuable profession. Take a read and we hope, you'll be just as excited to speak to us as we are you! Our Progress We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights how strong assessments in Surrey consider children's histories and involve social workers spending time alone with children to understand their experiences." Our strong training and development offer in Surrey "helps to equip staff with the understanding, knowledge and skills that they need to practice in a kind, sensitive, motivational and respectful way and that staff feel highly valued, are proud to work for children's services." If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you. Are you at a point in your career where you want to take on supervisory responsibility whilst utilising your skills as an experienced social worker? Our Advanced Social Worker role enables you to work on complex cases whilst also giving you the opportunity to progress your career through contributing and supporting managers to develop the skills and knowledge within the team, whilst occasionally deputising for the Team Manager. You will also have the opportunity to join Advanced Social Worker colleagues in county wide learning activities organised by the Surrey Children's Service Academy with a clear professional development pathway. About Working in Assessment The first contact any family or professional has with our assessment service sets the tone for our entire working relationship with them. Our practice across the whole service is based upon consent, strong relationships with families and with partners who are also supporting our families. Using motivational approaches the assessment social worker engages with both the family and the network supporting them to understand the presenting worries and work out whether a statutory social work service is required. If not, a plan to support the family at a lower level of need will be put in place to meet the need of the child and family. One Voice In Surrey, you will have a sense of belonging within your individual team but also the wider service areas and directorate. You will receive high quality supervision, as there is a firm commitment towards dedicating time that focusses on the work you do with children and families, to enable you to work creatively and holistically in providing support and protection to children whilst also paying attention to your wellbeing and career development. This allows you to feel continuously fulfilled in your role and have a pathway to achieve your future aspirations. Wherever you are in your career journey, Surrey is committed to supporting and nurturing you so that you can be the best version of yourself. Our Surrey Children's Service Academy currently has over 60 courses available and offers a bespoke learning programme so you can be at the forefront of best practice. Modules such as motivational interviewing and our total respect course allow you to feel empowered in having essential conversations whilst still ensuring a child centred approach. Your Application, Our Inclusive Approach In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Work degree and SWE Registration ASYE completed, within two years of qualifying UK social work experience Three years post-qualified experience Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. To apply you will need to upload your CV and answer the following questions. (No more than 200 words per question): Please tell us what has motivated you to apply for this role? Please tell us about the key skills and experience you will be able to bring to this role. Working in an Assessment team can be quite fast paced, unpredictable and often requires multi-tasking. Using an example, please tell us how you cope under pressure? The job advert closes at 23:59 on 24th May 2026 with interviews to follow. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to the above questions (lasting approx. 15- 20 min) If your Teams call goes well, you will be invited for an in person interview, allowing you to meet the team, check out your potential office and get a feel for what your journey might look like. We are committed to inclusive recruitment. That's why, if you're invited to a face-to-face interview, we'll share the themes of the questions with you in advance. This way, you can prepare and feel comfortable knowing what topics will be covered during the process, allowing you to focus and confidently discuss your valuable skills and experiences. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Customer Service Supervisor Location: Woking GU21 5 Salary: £29,772.60 per year Job Type: Full-time We are a rapidly growing leader in Healthcare Services and equipment. Our Wheelchair Services division, based in Woking, is a crucial part of our operations. We work closely with NHS and Social Care Organisations to provide a comprehensive wheelchair service that reduces costs, improves quality, and enhances the patient experience. Role Overview: We are seeking a Customer Service Supervisor to join our team. In this role, you will: Lead, coach, mentor, and motivate the customer service team. Ensure all orders are processed efficiently and accurately. Analyse orders to confirm they are processed within the contracted time frames. Handle sensitive telephone calls that require senior intervention. Ensure all queries from prescribers, service users, and staff are addressed efficiently and courteously. Support the team with complaints, investigations, and reporting back to prescribers. Regularly review and progress jobs marked as Open or On Hold, and delegate tasks to the team. About You: Proven experience in coaching, delegating, and managing performance. Relevant telephone-based customer service experience. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Strong organisational skills. Competent in Microsoft Office and able to learn new systems. What We Offer: Annual salary of £29,772.60 year Monday to Friday, 8:00 am - 5:00 pm. 33 days holiday (including bank holidays) Company Pension Scheme. Life Assurance. We aim to be the leading provider in the wheelchair sector. We welcome applications from all sections of the community. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 01, 2026
Full time
Customer Service Supervisor Location: Woking GU21 5 Salary: £29,772.60 per year Job Type: Full-time We are a rapidly growing leader in Healthcare Services and equipment. Our Wheelchair Services division, based in Woking, is a crucial part of our operations. We work closely with NHS and Social Care Organisations to provide a comprehensive wheelchair service that reduces costs, improves quality, and enhances the patient experience. Role Overview: We are seeking a Customer Service Supervisor to join our team. In this role, you will: Lead, coach, mentor, and motivate the customer service team. Ensure all orders are processed efficiently and accurately. Analyse orders to confirm they are processed within the contracted time frames. Handle sensitive telephone calls that require senior intervention. Ensure all queries from prescribers, service users, and staff are addressed efficiently and courteously. Support the team with complaints, investigations, and reporting back to prescribers. Regularly review and progress jobs marked as Open or On Hold, and delegate tasks to the team. About You: Proven experience in coaching, delegating, and managing performance. Relevant telephone-based customer service experience. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Strong organisational skills. Competent in Microsoft Office and able to learn new systems. What We Offer: Annual salary of £29,772.60 year Monday to Friday, 8:00 am - 5:00 pm. 33 days holiday (including bank holidays) Company Pension Scheme. Life Assurance. We aim to be the leading provider in the wheelchair sector. We welcome applications from all sections of the community. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Job Title: Grounds Maintenance Team Leader Location: Falkirk Salary: 13.50 per hour Contract type: FTC, Seasonal 6 Months Working hours: Monday - Friday (Apply online only) About the role As a Team Leader you will be supervising your small team and working alongside them to provide various grounds maintenance services in Falkirk. Grass cutting (ride on and pedestrian), strimming, shrub and border maintenance, hedge cutting, litter picking. This is a unique opportunity to enhance your career, be trained to a high standard and challenge yourself in an encouraging and friendly environment! Requirements Prior experience within Grounds Maintenance with a can-do attitude and safety-conscious mindset Previous experience in a Team Leader or Supervisor position within Grounds Maintenance or a similar industry Ensure all tasks are completed to the required standard, with a good eye for detail. Physically fit and able to work outdoors in all weather conditions The ability to be able to work independently but also as part of a wider team Proficient in problem solving and dealing with complex situations Reliable, energetic and enthusiastic with a determined, flexible and "can-do" attitude A full valid UK driving licence is essential PA1 and PA6 licences are an advantage Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: 21 days holiday plus bank holidays. Full Workwear provided Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Apr 30, 2026
Contractor
Job Title: Grounds Maintenance Team Leader Location: Falkirk Salary: 13.50 per hour Contract type: FTC, Seasonal 6 Months Working hours: Monday - Friday (Apply online only) About the role As a Team Leader you will be supervising your small team and working alongside them to provide various grounds maintenance services in Falkirk. Grass cutting (ride on and pedestrian), strimming, shrub and border maintenance, hedge cutting, litter picking. This is a unique opportunity to enhance your career, be trained to a high standard and challenge yourself in an encouraging and friendly environment! Requirements Prior experience within Grounds Maintenance with a can-do attitude and safety-conscious mindset Previous experience in a Team Leader or Supervisor position within Grounds Maintenance or a similar industry Ensure all tasks are completed to the required standard, with a good eye for detail. Physically fit and able to work outdoors in all weather conditions The ability to be able to work independently but also as part of a wider team Proficient in problem solving and dealing with complex situations Reliable, energetic and enthusiastic with a determined, flexible and "can-do" attitude A full valid UK driving licence is essential PA1 and PA6 licences are an advantage Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: 21 days holiday plus bank holidays. Full Workwear provided Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all.
Join Our Team at Finlake Holiday Resort Location: Finlake Holiday Resort, TQ13 0EJ Hours: Full-time, 40 hours per week Salary: £28,225.60 per annum Availability: Evening and weekend availability required Job Type: Permanent Are you a passionate and experienced spa professional with a natural flair for leadership and delivering exceptional guest experiences? At Haulfryn, we're looking for a Spa Reception Team Leader to join our team at Finlake Holiday Resort. This is a fantastic opportunity to step into a leadership role where you'll support the Spa Manager in delivering a seamless, high quality guest journey while guiding and developing a small reception team. Why Join Us? We believe in rewarding your hard work with a supportive and inspiring environment. Here's what we offer: Competitive Salary Discounted Holidays at our picturesque UK holiday parks Discounted Meals at on site restaurants 30 Days Holiday (including bank holidays), increasing to 35 days with service Company Sick Pay Pension Scheme & Life Assurance Continuous Training & Development Opportunities Be part of a company with 90 years of family values and a commitment to sustainability What You'll Do In this varied and guest focused role, you will: Lead and support the Spa Reception team, ensuring smooth day to day operations Deliver a warm, welcoming and professional experience for all guests and members Answer telephone calls and respond to emails in a professional and timely manner, supporting all guest enquiries Be confident in promoting spa treatments and products, ensuring guests receive accurate and up to date information Manage the spa booking diary, optimising therapist utilisation and guest satisfaction Support team development through coaching, guidance and day to day leadership Handle guest queries, feedback and complaints in a calm and professional manner Assist with stock control, ordering and retail product management Ensure the spa environment is maintained to high standards of cleanliness and presentation Follow and promote all Health & Safety, hygiene and operational procedures Who We're Looking For We're looking for someone who brings: Previous experience in a spa, wellness or hospitality environment Leadership or supervisory experience, with a passion for developing others Excellent customer service and communication skills Strong organisational skills and the ability to multi task in a busy environment A good understanding of spa treatments, products (e.g. Elemis) and guest experience standards A proactive, professional and positive approach Desirable Experience with spa booking systems Strong retail or treatment upgrade experience Why Choose Haulfryn? Exceptional Locations: Work in a place that inspires Family Values: Join a supportive, community focused team Nurturing Nature: Sustainability is at the heart of what we do Take the next step in your spa career If you're ready to lead a team and deliver exceptional guest experiences in a luxury spa environment, we'd love to hear from you. Apply today to join Haulfryn at Finlake Holiday Resort. In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Apr 30, 2026
Full time
Join Our Team at Finlake Holiday Resort Location: Finlake Holiday Resort, TQ13 0EJ Hours: Full-time, 40 hours per week Salary: £28,225.60 per annum Availability: Evening and weekend availability required Job Type: Permanent Are you a passionate and experienced spa professional with a natural flair for leadership and delivering exceptional guest experiences? At Haulfryn, we're looking for a Spa Reception Team Leader to join our team at Finlake Holiday Resort. This is a fantastic opportunity to step into a leadership role where you'll support the Spa Manager in delivering a seamless, high quality guest journey while guiding and developing a small reception team. Why Join Us? We believe in rewarding your hard work with a supportive and inspiring environment. Here's what we offer: Competitive Salary Discounted Holidays at our picturesque UK holiday parks Discounted Meals at on site restaurants 30 Days Holiday (including bank holidays), increasing to 35 days with service Company Sick Pay Pension Scheme & Life Assurance Continuous Training & Development Opportunities Be part of a company with 90 years of family values and a commitment to sustainability What You'll Do In this varied and guest focused role, you will: Lead and support the Spa Reception team, ensuring smooth day to day operations Deliver a warm, welcoming and professional experience for all guests and members Answer telephone calls and respond to emails in a professional and timely manner, supporting all guest enquiries Be confident in promoting spa treatments and products, ensuring guests receive accurate and up to date information Manage the spa booking diary, optimising therapist utilisation and guest satisfaction Support team development through coaching, guidance and day to day leadership Handle guest queries, feedback and complaints in a calm and professional manner Assist with stock control, ordering and retail product management Ensure the spa environment is maintained to high standards of cleanliness and presentation Follow and promote all Health & Safety, hygiene and operational procedures Who We're Looking For We're looking for someone who brings: Previous experience in a spa, wellness or hospitality environment Leadership or supervisory experience, with a passion for developing others Excellent customer service and communication skills Strong organisational skills and the ability to multi task in a busy environment A good understanding of spa treatments, products (e.g. Elemis) and guest experience standards A proactive, professional and positive approach Desirable Experience with spa booking systems Strong retail or treatment upgrade experience Why Choose Haulfryn? Exceptional Locations: Work in a place that inspires Family Values: Join a supportive, community focused team Nurturing Nature: Sustainability is at the heart of what we do Take the next step in your spa career If you're ready to lead a team and deliver exceptional guest experiences in a luxury spa environment, we'd love to hear from you. Apply today to join Haulfryn at Finlake Holiday Resort. In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Career Choices Dewis Gyrfa Ltd
Ormskirk, Lancashire
Senior Nurse Endoscopist - Lower GI Mersey and West Lancashire Teaching Hospitals NHS Trust Employer: St Helens and Knowsley Teaching Hospitals NHS Trust Location: Pay: Contract Type: Contract Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job An exciting opportunity has arisen for a Senior Nurse Endoscopist to join our team. You will work as an autonomous practitioner undertaking diagnostic & therapeutic investigations including triaging Lower GI referrals for patients requiring GI endoscopy procedures including diagnostic and therapeutic gastroscopy (Variceal banding, PEG insertion, APC, dilatation etc.) Flexible sigmoidoscopy and colonoscopy. Interview Date To Be Confirmed The JD & PS are currently under AfC review and are subject to change. Contribute to National Bowel Cancer Screening programme including screening colonoscopy once accredited. To be a Non-medical Prescriber. To ensure lists run efficiently and effectively. To act as an excellent role model and develop own clinical expertise keeping abreast of changing developments in endoscopy practice. To provide quality patient standards in accordance with those identified in the GRS and JAG. To ensure that families and carers are involved in the planning and provision of care where this is appropriate. To develop mechanisms to monitor user's perceptions of the service. Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme CLINICAL & PROFESSIONAL RESPONSIBILITIES Work as an autonomous practitioner undertaking diagnostic & therapeutic investigations for patients requiring GI endoscopy procedures including diagnostic and therapeutic gastroscopy (Variceal banding, PEG insertion, APC, dilatation etc.) Flexible sigmoidoscopy and colonoscopy. Contribute to National Bowel Cancer Screening programme including screening colonoscopy once accredited. To be a Non-medical Prescriber. To ensure lists run efficiently and effectively. To act as an excellent role model and develop own clinical expertise keeping abreast of changing developments in endoscopy practice. To provide quality patient standards in accordance with those identified in the GRS and JAG. To ensure that families and carers are involved in the planning and provision of care where this is appropriate. To develop mechanisms to monitor user's perceptions of the service. To participate in the formulation and development of clinical governance action plans. To actively participate in the Endoscopy JAG GRS Meetings. To support Consultant Led Gastroenterology clinic activity & work independently in clinic. To ensure that nurse led clinics are structured, organised and run effectively. To provide appropriate guidance regarding wellness, lifestyle, disease risks and potential changes in health status, including health awareness, screening and prevention. To recognise and refer to appropriate primary care services for clients with acute/chronic conditions. To demonstrate critical thinking and reasoning skills in diagnostic decision-making. To document all relevant information regarding the patient according to Trust standards. Where agreed, prescribe & dispense medication to the patient using agreed protocols. Where appropriate, to select, perform and interpret screening and diagnostic laboratory tests, as agreed in protocols. To evaluate results of intervention using accepted outcome criteria, revise the plan of care, where appropriate, and consult/refer when needed. To arrange 'follow-up' appointments when appropriate to monitor and evaluate client health/illness. If the service feels appropriate to develop additional skills e.g. venesection, paracentesis, PillCam interpretation, to support the wider gastroenterology service. Support the vetting and validation of the referral & PTL process and communicate decisions and outcomes to referrers. Supporting triaging/vetting sessions for both Upper GI and Lower GI patients Critically reflects on own performance through peer/team/network and clinical supervision. To work within the NMC code of professional conduct and all Trust Guidelines. To keep up to date with professional issues in nursing practice, research and the National Health Service, British Society for Gastroenterology and GRS and JAG. Continue with own personal development through the pursuit of relevant professional and academic study. ADMINISTRATIVE RESPONSIBILITIES To develop and market the role of Nurse Endoscopist to the public and other health care professionals. To actively participate in the decisions about expansion plans for the endoscopy service. To refer patients to other specialists/resources. To participate in legislative and policymaking activities which influence the advancement of nursing practice and endoscopy. Develop and review protocols for Oesophagogastroduodenoscopy (OGD), flexible sigmoidoscopy and colonoscopy. Develop and review protocols for Patient Group Directives for administration of Drugs for patients requiring Gastroenterology procedures. TEACHING & TRAINING RESPONSBILITIES To be fully involved in national training programme for Endoscopy including being an endoscopy trainer. To be actively involved in the orientation and training of new medical and non-medical Endoscopists. To ensure all practice is governed by the GRS and JAG requirements for training. To comply with the Quality Standards outlined in the GRS. To identify poor practice and take steps to rectify the situation. To advise on the training needs analysis which reflects the future needs of the service in collaboration with the Endoscopy Unit Manager and Clinician Director for Gastroenterology and Directorate Manager for Endoscopy. To work with the Clinical Educator and Endoscopy Manager, Specialist Nurses, to ensure appropriate educational opportunities for personal, professional and service development. To work collaboratively with the senior staff to ensure that all staff have an appraisal and a personal development plan To take an active lead in teaching informally and formally. To participate in ensuring all the Direct Observation of Practice forms are completed. To play an active role in health education and educating patients about their lifestyles. To participate in research activities in conjunction with the Gastroenterology and Endoscopy team. To work alongside the Clinical Educator and Endoscopy Nursing team in the development of recognised endoscopy courses and in-house teaching programmes. To promote a seamless service of care through liaison with all relevant Health Care professionals and set up appropriate systems and education across the Trust and with external partners LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES To contribute to the effective management of resources within the Endoscopy Unit in order to provide a high-quality patient focused service. To ensure effective mechanisms for maintaining communication between wards, directorate and wider organisation, i.e. Specialist Nurses Meeting, Gastroenterology Governance Group. To provide care for individuals, families and communities within integrating healthcare services and using accepted guidelines and protocols. Where necessary, to plan, implement and evaluate healthcare collaboratively with others using approaches that recognise each ones experience and to meet the need of the client. To fully integrate within the Endoscopy Unit, thus ensuring a holistic approach to care of patients. To Work Collaboratively with the Endoscopy Manager, Nurse Endoscopists, Clinical Director for gastroenterology to develop a patient led endoscopy service. To actively participate in unit activities and encourage others to do so. Provide expert knowledge and clinical leadership. Evaluate service delivery . click apply for full job details
Apr 30, 2026
Full time
Senior Nurse Endoscopist - Lower GI Mersey and West Lancashire Teaching Hospitals NHS Trust Employer: St Helens and Knowsley Teaching Hospitals NHS Trust Location: Pay: Contract Type: Contract Hours: Full time Disability Confident: Yes Closing Date: 01/05/2026 About this job An exciting opportunity has arisen for a Senior Nurse Endoscopist to join our team. You will work as an autonomous practitioner undertaking diagnostic & therapeutic investigations including triaging Lower GI referrals for patients requiring GI endoscopy procedures including diagnostic and therapeutic gastroscopy (Variceal banding, PEG insertion, APC, dilatation etc.) Flexible sigmoidoscopy and colonoscopy. Interview Date To Be Confirmed The JD & PS are currently under AfC review and are subject to change. Contribute to National Bowel Cancer Screening programme including screening colonoscopy once accredited. To be a Non-medical Prescriber. To ensure lists run efficiently and effectively. To act as an excellent role model and develop own clinical expertise keeping abreast of changing developments in endoscopy practice. To provide quality patient standards in accordance with those identified in the GRS and JAG. To ensure that families and carers are involved in the planning and provision of care where this is appropriate. To develop mechanisms to monitor user's perceptions of the service. Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme CLINICAL & PROFESSIONAL RESPONSIBILITIES Work as an autonomous practitioner undertaking diagnostic & therapeutic investigations for patients requiring GI endoscopy procedures including diagnostic and therapeutic gastroscopy (Variceal banding, PEG insertion, APC, dilatation etc.) Flexible sigmoidoscopy and colonoscopy. Contribute to National Bowel Cancer Screening programme including screening colonoscopy once accredited. To be a Non-medical Prescriber. To ensure lists run efficiently and effectively. To act as an excellent role model and develop own clinical expertise keeping abreast of changing developments in endoscopy practice. To provide quality patient standards in accordance with those identified in the GRS and JAG. To ensure that families and carers are involved in the planning and provision of care where this is appropriate. To develop mechanisms to monitor user's perceptions of the service. To participate in the formulation and development of clinical governance action plans. To actively participate in the Endoscopy JAG GRS Meetings. To support Consultant Led Gastroenterology clinic activity & work independently in clinic. To ensure that nurse led clinics are structured, organised and run effectively. To provide appropriate guidance regarding wellness, lifestyle, disease risks and potential changes in health status, including health awareness, screening and prevention. To recognise and refer to appropriate primary care services for clients with acute/chronic conditions. To demonstrate critical thinking and reasoning skills in diagnostic decision-making. To document all relevant information regarding the patient according to Trust standards. Where agreed, prescribe & dispense medication to the patient using agreed protocols. Where appropriate, to select, perform and interpret screening and diagnostic laboratory tests, as agreed in protocols. To evaluate results of intervention using accepted outcome criteria, revise the plan of care, where appropriate, and consult/refer when needed. To arrange 'follow-up' appointments when appropriate to monitor and evaluate client health/illness. If the service feels appropriate to develop additional skills e.g. venesection, paracentesis, PillCam interpretation, to support the wider gastroenterology service. Support the vetting and validation of the referral & PTL process and communicate decisions and outcomes to referrers. Supporting triaging/vetting sessions for both Upper GI and Lower GI patients Critically reflects on own performance through peer/team/network and clinical supervision. To work within the NMC code of professional conduct and all Trust Guidelines. To keep up to date with professional issues in nursing practice, research and the National Health Service, British Society for Gastroenterology and GRS and JAG. Continue with own personal development through the pursuit of relevant professional and academic study. ADMINISTRATIVE RESPONSIBILITIES To develop and market the role of Nurse Endoscopist to the public and other health care professionals. To actively participate in the decisions about expansion plans for the endoscopy service. To refer patients to other specialists/resources. To participate in legislative and policymaking activities which influence the advancement of nursing practice and endoscopy. Develop and review protocols for Oesophagogastroduodenoscopy (OGD), flexible sigmoidoscopy and colonoscopy. Develop and review protocols for Patient Group Directives for administration of Drugs for patients requiring Gastroenterology procedures. TEACHING & TRAINING RESPONSBILITIES To be fully involved in national training programme for Endoscopy including being an endoscopy trainer. To be actively involved in the orientation and training of new medical and non-medical Endoscopists. To ensure all practice is governed by the GRS and JAG requirements for training. To comply with the Quality Standards outlined in the GRS. To identify poor practice and take steps to rectify the situation. To advise on the training needs analysis which reflects the future needs of the service in collaboration with the Endoscopy Unit Manager and Clinician Director for Gastroenterology and Directorate Manager for Endoscopy. To work with the Clinical Educator and Endoscopy Manager, Specialist Nurses, to ensure appropriate educational opportunities for personal, professional and service development. To work collaboratively with the senior staff to ensure that all staff have an appraisal and a personal development plan To take an active lead in teaching informally and formally. To participate in ensuring all the Direct Observation of Practice forms are completed. To play an active role in health education and educating patients about their lifestyles. To participate in research activities in conjunction with the Gastroenterology and Endoscopy team. To work alongside the Clinical Educator and Endoscopy Nursing team in the development of recognised endoscopy courses and in-house teaching programmes. To promote a seamless service of care through liaison with all relevant Health Care professionals and set up appropriate systems and education across the Trust and with external partners LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES To contribute to the effective management of resources within the Endoscopy Unit in order to provide a high-quality patient focused service. To ensure effective mechanisms for maintaining communication between wards, directorate and wider organisation, i.e. Specialist Nurses Meeting, Gastroenterology Governance Group. To provide care for individuals, families and communities within integrating healthcare services and using accepted guidelines and protocols. Where necessary, to plan, implement and evaluate healthcare collaboratively with others using approaches that recognise each ones experience and to meet the need of the client. To fully integrate within the Endoscopy Unit, thus ensuring a holistic approach to care of patients. To Work Collaboratively with the Endoscopy Manager, Nurse Endoscopists, Clinical Director for gastroenterology to develop a patient led endoscopy service. To actively participate in unit activities and encourage others to do so. Provide expert knowledge and clinical leadership. Evaluate service delivery . click apply for full job details
Customer Service Supervisor Location: Woking GU21 5 Salary: £29,772.60 per year Job Type: Full-time Ross Care is a rapidly growing leader in Healthcare Services and equipment. Our Wheelchair Services division, based in Woking, is a crucial part of our operations. We work closely with NHS and Social Care Organisations to provide a comprehensive wheelchair service that reduces costs, improves quality, and enhances the patient experience. Role Overview: We are seeking a Customer Service Supervisor to join our team. In this role, you will: Lead, coach, mentor, and motivate the customer service team. Ensure all orders are processed efficiently and accurately. Analyse orders to confirm they are processed within the contracted time frames. Handle sensitive telephone calls that require senior intervention. Ensure all queries from prescribers, service users, and staff are addressed efficiently and courteously. Support the team with complaints, investigations, and reporting back to prescribers. Regularly review and progress jobs marked as Open or On Hold, and delegate tasks to the team. About You: Proven experience in coaching, delegating, and managing performance. Relevant telephone-based customer service experience. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Strong organisational skills. Competent in Microsoft Office and able to learn new systems. What We Offer: Annual salary of £29,772.60 year Monday to Friday, 8:00 am - 5:00 pm. 33 days holiday (including bank holidays) Company Pension Scheme. Life Assurance. At Ross Care, we aim to be the leading provider in the wheelchair sector. We welcome applications from all sections of the community. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 30, 2026
Full time
Customer Service Supervisor Location: Woking GU21 5 Salary: £29,772.60 per year Job Type: Full-time Ross Care is a rapidly growing leader in Healthcare Services and equipment. Our Wheelchair Services division, based in Woking, is a crucial part of our operations. We work closely with NHS and Social Care Organisations to provide a comprehensive wheelchair service that reduces costs, improves quality, and enhances the patient experience. Role Overview: We are seeking a Customer Service Supervisor to join our team. In this role, you will: Lead, coach, mentor, and motivate the customer service team. Ensure all orders are processed efficiently and accurately. Analyse orders to confirm they are processed within the contracted time frames. Handle sensitive telephone calls that require senior intervention. Ensure all queries from prescribers, service users, and staff are addressed efficiently and courteously. Support the team with complaints, investigations, and reporting back to prescribers. Regularly review and progress jobs marked as Open or On Hold, and delegate tasks to the team. About You: Proven experience in coaching, delegating, and managing performance. Relevant telephone-based customer service experience. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Strong organisational skills. Competent in Microsoft Office and able to learn new systems. What We Offer: Annual salary of £29,772.60 year Monday to Friday, 8:00 am - 5:00 pm. 33 days holiday (including bank holidays) Company Pension Scheme. Life Assurance. At Ross Care, we aim to be the leading provider in the wheelchair sector. We welcome applications from all sections of the community. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Apr 29, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Cambridge . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Tearoom Supervisor Salary: £28,000 per annum (pro rata) + Benefits Hours: 5 days over 7 to include weekends and bank holidays (Annualised hours working more hours during the summer months and less during the winter) Based at Ampleforth Abbey YO62 4EN Closing date: 31st May 2026 (we may close the role earlier than this date if we receive a high level of interest). Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Tearoom Supervisor for the day-to-day operation of the Abbey Tearoom ensuring a high standard of customer service, food quality and cleanliness. Set within a historic monastic environment, this role also requires sensitivity to the peaceful and reflective nature of the site, creating a welcoming and respectful atmosphere for all visitors. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Main Responsibilities but not limited to:- Operations & Service Oversee the daily running of the tearoom, ensuring smooth and efficient service Lead by example in delivering warm, courteous, and attentive customer service Maintain high standards of presentation for food, beverages, and the tearoom environment Ensure compliance with food hygiene, health, and safety regulations and safeguarding. Team Leadership Supervise, support, and motivate tearoom staff and volunteers Assist with staff training, rota planning, and performance management Foster a positive, collaborative team culture Customer Experience Create a calm and welcoming environment aligned with the abbey s values Handle customer queries, feedback, and complaints professionally Enhance the visitor experience by promoting the tearoom as part of the wider abbey visit Stock & Financial Management Monitor stock levels, place orders, and manage deliveries Minimise waste and control costs effectively Assist with cash handling, till operations, and daily reconciliations Standards & Compliance Uphold strict food safety and hygiene standards Ensure cleanliness and organisation across all areas (front and back of house) Adhere to safeguarding, health & safety, and organisational policies Experience You will have: Essential: Previous experience in a café, tearoom, or hospitality supervisory role Strong leadership and team management skills Excellent customer service and communication abilities Good organisational and problem-solving skills Knowledge of food hygiene and safety standards Barista trained Own transport required located Ampleforth Desirable: Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic traditions Personal Licence holder Personal Qualities Calm, approachable, and professional manner Respect for the spiritual and historic nature of the abbey Ability to work in a sometimes quiet, reflective environment Flexible and reliable, with a hands-on attitude Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons - Standing for extended periods and some lifting may be required Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please send your cv Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Apr 29, 2026
Full time
Tearoom Supervisor Salary: £28,000 per annum (pro rata) + Benefits Hours: 5 days over 7 to include weekends and bank holidays (Annualised hours working more hours during the summer months and less during the winter) Based at Ampleforth Abbey YO62 4EN Closing date: 31st May 2026 (we may close the role earlier than this date if we receive a high level of interest). Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Tearoom Supervisor for the day-to-day operation of the Abbey Tearoom ensuring a high standard of customer service, food quality and cleanliness. Set within a historic monastic environment, this role also requires sensitivity to the peaceful and reflective nature of the site, creating a welcoming and respectful atmosphere for all visitors. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Main Responsibilities but not limited to:- Operations & Service Oversee the daily running of the tearoom, ensuring smooth and efficient service Lead by example in delivering warm, courteous, and attentive customer service Maintain high standards of presentation for food, beverages, and the tearoom environment Ensure compliance with food hygiene, health, and safety regulations and safeguarding. Team Leadership Supervise, support, and motivate tearoom staff and volunteers Assist with staff training, rota planning, and performance management Foster a positive, collaborative team culture Customer Experience Create a calm and welcoming environment aligned with the abbey s values Handle customer queries, feedback, and complaints professionally Enhance the visitor experience by promoting the tearoom as part of the wider abbey visit Stock & Financial Management Monitor stock levels, place orders, and manage deliveries Minimise waste and control costs effectively Assist with cash handling, till operations, and daily reconciliations Standards & Compliance Uphold strict food safety and hygiene standards Ensure cleanliness and organisation across all areas (front and back of house) Adhere to safeguarding, health & safety, and organisational policies Experience You will have: Essential: Previous experience in a café, tearoom, or hospitality supervisory role Strong leadership and team management skills Excellent customer service and communication abilities Good organisational and problem-solving skills Knowledge of food hygiene and safety standards Barista trained Own transport required located Ampleforth Desirable: Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic traditions Personal Licence holder Personal Qualities Calm, approachable, and professional manner Respect for the spiritual and historic nature of the abbey Ability to work in a sometimes quiet, reflective environment Flexible and reliable, with a hands-on attitude Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons - Standing for extended periods and some lifting may be required Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please send your cv Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
Apr 29, 2026
Full time
Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in Birmingham . Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.
