23 jobs found

LOCATION: London Fire Brigade SHIFT PATTERN: Monday to Friday, 40 hours per week SALARY: Competitive ROLE OVERVIEW AND PURPOSE You will be utilising your core skills asanMobileengineerdoing PPM andreactive fault diagnostics and installations associated to this company's coreactivities. Responsible for own Health & Safety on site and follow Method Statements and Risk Assessments as standard on all sites, highlighting specific requirements asrequired. Conduct the planned delivery of SFG 20 maintenance and repair across 51 fire stations in London. You will also be sufficient in conducting maintenance and repairs of the remedials you identify on PPM. You will be part of a wider team and will adopt a teamwork mentality and collaboration. Some but not all your PPM duties will be generator load testing, monthly emergency light testing, L8 temperature checks, meter readings, shower outlet descales, extract fans, pumps, lighting and general Mechanical, Electrical and Plumbing maintenance. You will be a first response on reactive calls and will be expected to attempt a first-time fix (within your skills competency). You will assist with the completion of standard maintenance and repair within the Mechanical, Electrical & Building Fabric trades. KEY RESPONSIBILITIES Conduct planned maintenance across LFB estate to SFG 20 standard. Complete engineer's worksheet in full, giving full details of plant that requires additional work. Work sheets to be detailed, pictures of before and after on each job, remedial quotations should be sourced and provided with the job. Complete works competently to prevent call backs and KPI failures. Identifying lifecycle replacement requirements. Complete a weekly time sheet correctly and submit it to your line manager. Submit expenses weekly with all supporting receipts. Complete all necessary paperwork for the customer whilst on site and obtain a customer's signature to enable the job attended to be invoiced without any delays. ESSENTIAL SKILLS & EXPERIENCE Planned maintenance competence to SFG 20. Emergency lighting fundamentals unit 1 & 2. Generator Load testing. L8 awareness. Trade qualifications (Plumbing, Mechanical or Electrical equivalent). L8 Awareness. IPAF, PASMA. DESIRABLE BUT NOT ESSENTIAL City & Guilds 236/0 & 2330 Electrical Installation/Maintenance or equivalent. 18th Edition IEE. Fabric experience in one or all of these - Tiling, carpentry, painting and plastering. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home. Mental Health support and Life Event Counseling. Get Fit Programme. Financial and legal support. Cycle to work scheme. Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers. Life: Search for resources and tools on topics ranging from family and life to health, money and work. Support: Online chat or telephone service for urgent support in a crisis. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

LOCATION: EASTGATE SHOPPING CENTRE - INVERNESS SHIFT PATTERN: Various, 42 hours per week PAY RATE: £14.42 per hour ROLE OVERVIEW AND PURPOSE ABM is looking for a Security Relief Officer who is accountable to the Duty Manager (s) for the support, management, and delivery of Security within the Shopping Centre environment. The SRO will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The purpose of the role will be to provide relief cover for planned and unplanned absences. KEY RESPONSIBILITIES Ensuring the security and safety of customer buildings and personnel. Responsible for protecting the security and safety of the identified buildings and personnel on site. Ensuring that assigned tasks are completed in a professional and timely manner and meet relevant legislations. Apply and conduct oneself at all times in accordance with the site Assignment and Emergency. The prevention of accidents, injuries, crime, fire, and damage by any cause to the Landlords & Tenants property. The Security Officer must always follow the procedures detailed in the assignment instructions whilst at the same time paying strict regard to their own personal safety. Able to work in line with all onsite procedures, risk assessments, method statements, assignment instructions and emergency procedures. Provide a visible deterrent, reassuring the public. Ensure criminal offenders are apprehended and handed over to the local authorities - if deemed safe and legal to do so. Maintain your personal notebook in accordance with PACE Act 1984. Undertake all duties in a safe and secure manner, considering personal safety and the safety of your colleagues and the public. Alert the Control room operator of any person thought to be suspicious in any way. Check the mall and building for potential fire hazards. Mall patrols covering all external areas where required. Ensure to complete required patrols upon request from supervisor. Including Car Park and basement. Do not permit deliveries through the mall if the time is after 09:00am or if the delivery poses risk to customers. Direct delivery to the basement area and inform the control room. Escalate health and safety issues straight away to the control room. Report any accident or injury to shift running supervisor or senior member of the team. Always be courteous towards clients, tenants, customers, and other employees. Record all incidents in the security DOB as well as in your personal pocketbook. Complete Incident Reports for all reportable incidents to the required standard. Complete documentation with facts and not to falsify any records kept. Maintain absolute confidentiality regarding company information, records of data collected and used in the course of your job functions. REQUIRED SKILLS AND EXPERIENCE Holds a current SIA Door Supervision License and CCTV (Desirable) Excellent organisational skills with the ability to balance competing priorities and workloads. Excellent written and verbal communication skills. Ability to work unsupervised and take responsibility. Ability to remain calm under pressure. Adaptable and flexible in approach to work required. Willingness and ability to work as a member of a team. Report writing/Presentation skills. Excellent observational skills. BENEFITS 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

LOCATION: Yate Shopping Centre SHIFT PATTERN: TBC, 35 hours per week PAY RATE: £13.45 per hour ABM UK, an award winning facility service solutions company, is seeking a motivated Cleaning Operative to join our team. As a Cleaning Operative, you will play an important role in maintaining safe and clean working environments for our clients across various sites. With over 30 years of industry expertise, ABM UK understands the unique needs of each building, store, and centre and provides customised facility solutions. Join us and become part of a team of skilled individuals who value career development and innovative practices. This is not your usual cleaning role. This is a physical role and applicants will need to be willing and able to work outside all year round, in a busy shopping centre. Responsibilities Perform general caretaking duties such as litter picking, public toilet cleaning and service yard upkeep. Perform cleaning duties both inside and outside such as sweeping, mopping and pressure washing. Maintain cleanliness of public restrooms and tenant common areas. Perform regular patrols of the shopping centre, emptying public bins, separating the general waste and recyclables properly. React to ad-hoc caretaker calls in a timely manner. To support the maintenance team during busy periods. These tasks could include but are not limited to: Steam cleaning, Gutter cleaning, Weeding/Mossing, Painting or Event setup/take down, Follow established cleaning schedules and procedures. Restock cleaning supplies as required. Report any cleaning equipment malfunctions or damages immediately to management. Adhere to health and safety guidelines at all times. Qualifications Able and willing to work outside all year round. Proven experience as a Cleaning Operative or similar role. Ability to handle cleaning equipment and chemicals safely. Knowledge of cleaning techniques, materials, and equipment. Strong attention to detail. Good time management skills. Ability to work independently or as part of a team. Excellent communication and interpersonal skills. Benefits 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Head of Housing Works We're looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton's preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You'll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We're part of the Council's Residents' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing's commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city's housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related services including Homelessness, Housing Works translates priorities, standards and investment decisions into effective delivery. It ensures that work is well planned, resources are used effectively and services are delivered consistently across the city - forming a key part of a joined-up housing system focused on better outcomes for tenants. This is a newly designed structure, and you will be joining at the point where it moves from design into delivery - shaping how Housing Works operates in practice and establishing the standards, culture and performance needed for short, medium and long-term improvement. About the role In August 2024, the Regulator for Social Housing identified serious failings in how we met the consumer standards. That judgement has been a turning point - and we're now using it to drive lasting improvements for tenants, residents and communities. Our intention is to rebuild confidence and deliver real, sustained change that improves the quality of homes and the lives of people who live in them - building on the progress we have already made over the last twelve months. As Head of Housing Works, you'll be a key member of the Housing Directorate Senior Leadership Team (SLT). Together, the SLT is responsible for ensuring Housing operates as part of a coherent system - owning delivery of Housing's overall purpose and making sure services operate in a joined-up, effective way. Within that, you will lead a large and complex delivery service responsible for repairs, maintenance, compliance, planned works and estates services across the city's housing stock and neighbourhoods. You will ensure services are safe, compliant and deliver value for money, giving tenants, the Council and the Regulator confidence that that Housing is under control and improving. You'll provide clear operational leadership across a large workforce and supply chain - setting priorities in line with commissions from your clients, establishing strong performance expectations and ensuring that work is outcome-focussed, well planned, delivered consistently and to customer expectations. You'll also lead the modernisation of Housing Works - improving productivity, strengthening planning and scheduling, and embedding better use of data and systems. With new core systems being introduced to support mobile working and scheduling, you will build on these foundations to establish more consistent, efficient and modern ways of working, and to drive better value from both the in-house workforce and the wider supply chain. You'll work closely with colleagues across Housing to act as an intelligent supplier - translating priorities, standards and investment decisions into effective delivery. This means shaping Housing Works as a high-performing, commercially aware delivery partner that makes the best use of its own capacity and external suppliers, delivers strong value for money, and feels fully part of a joined-up Housing team. You'll balance day-to-day operational grip with longer-term improvement, ensuring Housing Works supports the wider system to achieve better outcomes for tenants. Success will depend on working with others across Housing, the wider Council and partners. Together with the other Heads of Service, you'll help make Housing operate well as a coherent system that connects commissioning with delivery - maintaining performance today while driving sustained improvement over time. Everything you do will contribute to Southampton's vision to be a city of opportunity where everyone thrives through more equal, healthier, safer, growing and greener communities. Key responsibilities include: Lead a large in-house workforce and supply chain (over 400 staff and c.£33m p.a. spend) to deliver repairs, maintenance, compliance and planned works - ensuring services are safe, reliable, deliver value for money and meet regulatory requirements. Set clear priorities and performance expectations for staff - ensuring work is well planned, delivered consistently and right first time, where possible. Drive improvements in productivity, planning, scheduling and use of resources - reducing waste and improving outcomes for tenants. Act as an intelligent supplier to Housing - translating priorities, standards and investment decisions into effective delivery, and shaping demand and outcomes with commissioning colleagues. Develop Housing Works as a high-performing, commercially aware and modern delivery partner - making effective use of in-house capacity and external suppliers to deliver strong value for money. Lead and embed change across Housing Works - increasing flexibility and adaptability in how the service operates as part of Housing's new commissioning model, so it can respond to changing demand, new ways of working and wider local government reorganisation. Build strong leadership and management capability across Housing Works - developing depth, resilience and clear accountability at every level, so the service performs consistently without over-reliance on central control. About you: We're looking for an experienced and credible operational leader who can run a large, complex delivery service while driving sustained improvement in performance, value and customer outcomes. You will need: Degree-level education and/or a relevant professional or leadership qualification, or equivalent senior leadership experience in a complex operational environment. Significant experience leading large-scale operational services, ideally within housing, property, construction or a comparable environment - with accountability for delivery, performance and budgets. Strong commercial and financial awareness, with experience managing supply chains, improving productivity and delivering value for money across in-house and external delivery models. A track record of driving service improvement and change - strengthening planning, performance management and ways of working to deliver more consistent, reliable outcomes. The ability to lead through others - building strong leadership and management capability, creating clear accountability and enabling teams to perform without over-reliance on central control. Strong communication and influencing skills, with the ability to work effectively across organisational boundaries and build trusted relationships with colleagues, partners and stakeholders. Join us in delivering essential services and building a sustainable Southampton for all. For further information about this role, please view the job description. What we can offer you: Salary: The salary band for this role is £83,643 - £91,823. The starting salary is £83,643 with annual progression through the salary bands. Here at SCC we have a range of different benefits, a few examples can be found below. Excellent local government pension with 16.8% employer contribution Death in service benefit of x3 salary, and optional salary sacrifice shared cost AVC (additional voluntary contribution) Generous holiday 25-31 days, based on role and service Flexible working options (role-dependent) Family-friendly policies - Maternity, Paternity, Adoption, Shared/Unpaid Parental Leave, Time off for Dependents Training and development, including coaching and mentoring Health and wellbeing support - Employee Assistance Programme, Menopause Pledge, Mental Health First Aiders and access to a variety of staff networks Veteran-friendly employer with the Armed Forces Covenant Retail discounts and savings through the Southampton City Council benefits platform Discounted memberships at local sports and fitness centres Sustainable travel benefits - low emission car scheme, cycle to work, season ticket loans Employee volunteering scheme with 2 paid days leave to volunteer For further information on our benefits package, please visit: Employee benefits (southampton.gov.uk) . click apply for full job details

LOCATION: Belfast area SHIFT PATTERN: 48 hours to work on a 4 on 4 off basis. 4 x12 hour shifts - 7am to 7pm Days. 4x12 hour shifts - 7pm to 7am Nights. PAY RATE: £13.71 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ABM UK is a leading facility services provider committed to delivering exceptional service and maintaining safe environments across a wide range of sectors including retail, commercial, and public facilities. We are currently seeking proactive and reliable Security Officers to join our team and help protect our clients' assets and personnel. As a Security Officer at ABM UK, you will be responsible for maintaining a secure environment, responding to incidents, and ensuring compliance with safety protocols. This role requires vigilance, professionalism, and excellent customer service skills. Key Responsibilities Conduct regular patrols and monitor premises to detect any suspicious activity Control access points and verify identification of visitors and contractors Operate security equipment such as CCTV systems and alarm panels Respond promptly to alarms, emergencies, and incidents Prepare detailed reports on incidents and daily activities Collaborate with law enforcement and emergency services when required Provide assistance and guidance to visitors and staff in a courteous manner Qualifications Valid Security Industry Authority (SIA) license Previous experience in a security role preferred but not essential Good communication and interpersonal skills Ability to remain calm under pressure and handle incidents effectively Reliable and punctual with a professional attitude Physically fit and able to stand or patrol for extended periods Flexible availability including shifts at night, weekends, and public holidays We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

LOCATION: The Howard Centre, London SHIFT PATTERN: 4on-4off, 42 hours per week PAY RATE: £13.39 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Required Skills and Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary. To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

LOCATION: Oxford North SHIFT PATTERN: 4 ON 4 OFF ROTA (0700 - 1900), 42 hours per week PAY RATE: £14.35 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department . We're here to help! OVERVIEW OF JOB DESCRIPTION ABM UK is currently seeking a dedicated and experienced Security Officer to join our team. As a Security Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The Security Officer is the public face of the Security Team & Client and should always act with professionalism. A can-do attitude is essential in this highly influential role. KEY RESPONSIBILITIES: To readily interact with all visitors/tenants within the shopping Centre, delivering first class customer focused service. Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions. Be professional, pleasant, friendly, courteous, and helpful always. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Liaising with site control room proactively reacting to incidents. Help third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents. Ensure radio procedures are always adhered to. Undertake any other reasonable duties as required to meet the needs of the business. N.B - Core tasks are as above, although this list is not exhaustive. REQUIRED SKILLS AND EXPERIENCE: Have knowledge of Assignment Instructions (AI's) Excellent written and verbal communication skills. Customer/Client focused. Must be able to work under pressure. Basic computer literacy required. ESSENTIAL: SIA Guarding or Door Supervisor license. SIA CCTV license We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Admin Officer Contract: September 2026 Salary: 15.59 per hour Location: South London 5 days' work setting This is a temporary contract role until September 2026 for Admin officer's role with an immediate start date (Compliance dependant) for a potential 5 -month duration with a possible extension offering a 5 day work setting and a London location. (Wandsworth) Job Title : Administrative Officer Background Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

An excellent opportunity to join our Support Function team as a Business Support Specialist supporting one of our key programmes Job Title: Business Support Specialist - Common Anti-air Modular Missile (CAMM) Family Salary: Circa £35,000 depending on experience Dynamic (hybrid) working: 2-3 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. The opportunity: We have an exciting and rewarding opportunity for a passionate individual to join the UK Support Function team. You will undertake specific responsibilities to support the management, control and interaction with one of MBDA's key strategic industrial partners Roxel. You will need to exhibit a high level of organisation skills, great team ethic and the ability to interface with people at all levels both internally and externally, whilst embracing innovative ways of working. Will be based in our Stevenage office with the flexibility to travel to other UK sites as well as supplier premises This role will necessitate working alongside the CAMM Family Business & Project Manager (B&PM) responsible for Roxel This is a complex, challenging & rewarding role which is transcending new boundaries in the working practices between MBDA UK and Roxel The role will involve working across a number of key stakeholders to ensure that MBDA's requirements in terms of business delivery & financial targets are fully met This role will also require engagement directly with Roxel themselves, both virtually and face to face, to form close and trusted working relationships which benefit both parties in delivering our contractual commitments This interaction with Roxel will include for example; Attend & present at internal and external meetings to status & expediate all Roxel programme commitments and related matters To document actions and decisions from meetings Support the application and subsequent approval of Advanced Revolving Funding (ARC) funding applications Support the placement of Inter-Company Trading (ICT) type contract arrangements Support the Estimate at Completion (EAC) update cycles To be a key member within the UK Support Function and participate in engagement activities Sharing best practice and knowledge within the UK Support Function and offering guidance and training to team members Participation and progress on UK Support Function personal development initiatives - to be accountable for own self-learning and development Any other adhoc technical administration duties What we're looking for from you: Can demonstrate an ability to prioritise tasks to achieve results in a timely manner, ensuring a high level of accuracy and attention to detail A meticulous approach to tasks, with a positive attitude, ability to multi-task, be proactive and accountable Someone that is self-motivated with the ability to adapt to changing environments, evolving technologies, tools and processes Can demonstrate a great team ethic and the ability to interface and build close working relationships with stakeholders at all levels both internally and externally Able to effectively collate data, analyse and present findings in an engaging manner Someone that is forward thinking, who looks to improve efficiencies in working practices, processes and engagement activities Can demonstrate a high level of proficiency in Microsoft packages and an ability to identify, implement and utilise specialist tools and software to streamline tasks. (Training will be provided on specialist tools and software) Knowledge and experience of Primavera scheduling tool and Risk Management principles Knowledge and understanding of SAP, particularly for invoicing and purchase order generation Can demonstrate courage and influencing skills whilst promoting MBDA company values and behaviours A professional demeanour in all situations and be able to withhold confidential information Willingness to learn and extend the role above and beyond the job description Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Admin Officer - Swansea Crown Court Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Swansea Crown Court. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary ongoing Clearance required: Basic DBS ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that

Admin Officer - Port Talbot Justice Centre Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Port Talbot Justice Centre. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Temporary Administrative Officer - Public Sector (HMCTS) Location: Port Talbot, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary - currently running to 31/03/2026 Clearance required: Basic DBS ON SITE ONLY The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to registe

Admin Officer - Exeter Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis in Exeter. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Temporary - currently running until 31/03/2026 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY Start date: As soon as possible, delays as DBS clearance required. The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Skills & Criteria: Strong customer focus and service skills Experience of working in an administrative role in a customer focussed environment Proficient with IT and Microsoft Software packages Excellent communication and organisational skills Customer Service and Administrative skills Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate wit

Admin Officer - Cardiff Magistrates Court Brook Street have a great opportunity to work with the Ministry of Justice on a temporary basis at Cardiff Magistrates Court. Please see the below details of the position and apply direct if you feel this position is of interest and suited to you. Full time position (37 hours) Monday - FridayPay - £12.36 for the first 12 weeks and increasing to £12.53 thereafter Temporary - currently running until 31/03/2026 (possibility of further extensions will be confirmed 1 month before) ON SITE ONLY Start date: As soon as possible, delays as DBS clearance required. The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Key responsibilities: Administration Preparing papers and/or digital files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc Drafting standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date. Assisting court users, supporting listing and rota management, checking files. Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc. Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive. To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects. To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles. Processing casework Including standard documentation and information, court orders, claims, fines and fees Resulting courts accurately, interpreting accurately the information needed on a court file To work to workload targets in terms of throughput and accuracy. Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may have to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as needed Undertaking calculations Produce basic statistical analysis reports and where needed, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate effectively and work with all court staff, Judiciary and internal and external stakeholders. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Essential Skills & Criteria: Strong customer focus and service skills Experience of working in an administrative role in a customer focussed environment Proficient with IT and Microsoft Software packages Excellent communication and organisational skills Customer Service and Administrative skills Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award