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customer journey manager
Technical Laboratory Facility Manager
QinetiQ Limited Malvern, Worcestershire
Job Title: Technical Laboratory Facility Manager Location: Malvern, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salary + Benefits Role ID: SF19817 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as an Technical Laboratory Facility Manager at our Malvern site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role We are looking for an Technical Laboratory Facility Manager to join the Operations Group on a permanent basis. In this role, you will make a vital contribution to national defence and scientific capability by ensuring the safe, compliant, and effective operation of multiple laboratories and specialist facilities at the QinetiQ Malvern site. Day to day, you'll be responsible for the operational management of several laboratories and facilities, ensuring they are safe, secure, and fully functional to support critical research and defence activities. Reporting to the Team Leader and working without direct line management responsibility, you will coordinate and deconflict the use of facilities and equipment across a wide range of internal and external customers and contractors. You'll oversee how facilities are operated, maintained, improved, and reconfigured, taking ownership of non engineering assurance activities and contributing to the implementation of security and IT procedures. The role also involves ensuring compliance with corporate, statutory, and regulatory requirements, working collaboratively with stakeholders to embed QinetiQ standards, processes, and governance across laboratory operations. Your responsibilities will include: Managing the safe and effective operation of laboratories and specialist facilities Ensuring compliance with health and safety, security, governance and regulatory requirements Coordinating and deconflicting facility and equipment use for internal and external customers and contractors Overseeing non engineering assurance activities and maintaining governance documentation Supporting the maintenance, improvement and reconfiguration of laboratory facilities Working with stakeholders to deliver operational, IT and security processes across facilities Essential experience of the Technical Laboratory Facility Manager: Experience managing laboratories or technical facilities in a regulated environment Strong working knowledge of health and safety, governance and security requirements Experience coordinating facilities, equipment or resources across multiple stakeholders Proven experience in hazard management, risk assessment and assurance activities Experience working within a laboratory, workshop or research facility environment Ability to manage operational change, facility improvements and reconfiguration activities Essential qualifications for the Technical Laboratory Facility Manager: Technical qualification such as a recognised apprenticeship or equivalent City and Guilds, BTEC or Foundation Degree in an engineering, science or facilities related discipline Health and Safety qualification such as NEBOSH or IOSH (or equivalent) We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based onsite at Malvern. Malvern The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK's defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
May 05, 2026
Full time
Job Title: Technical Laboratory Facility Manager Location: Malvern, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salary + Benefits Role ID: SF19817 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as an Technical Laboratory Facility Manager at our Malvern site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role We are looking for an Technical Laboratory Facility Manager to join the Operations Group on a permanent basis. In this role, you will make a vital contribution to national defence and scientific capability by ensuring the safe, compliant, and effective operation of multiple laboratories and specialist facilities at the QinetiQ Malvern site. Day to day, you'll be responsible for the operational management of several laboratories and facilities, ensuring they are safe, secure, and fully functional to support critical research and defence activities. Reporting to the Team Leader and working without direct line management responsibility, you will coordinate and deconflict the use of facilities and equipment across a wide range of internal and external customers and contractors. You'll oversee how facilities are operated, maintained, improved, and reconfigured, taking ownership of non engineering assurance activities and contributing to the implementation of security and IT procedures. The role also involves ensuring compliance with corporate, statutory, and regulatory requirements, working collaboratively with stakeholders to embed QinetiQ standards, processes, and governance across laboratory operations. Your responsibilities will include: Managing the safe and effective operation of laboratories and specialist facilities Ensuring compliance with health and safety, security, governance and regulatory requirements Coordinating and deconflicting facility and equipment use for internal and external customers and contractors Overseeing non engineering assurance activities and maintaining governance documentation Supporting the maintenance, improvement and reconfiguration of laboratory facilities Working with stakeholders to deliver operational, IT and security processes across facilities Essential experience of the Technical Laboratory Facility Manager: Experience managing laboratories or technical facilities in a regulated environment Strong working knowledge of health and safety, governance and security requirements Experience coordinating facilities, equipment or resources across multiple stakeholders Proven experience in hazard management, risk assessment and assurance activities Experience working within a laboratory, workshop or research facility environment Ability to manage operational change, facility improvements and reconfiguration activities Essential qualifications for the Technical Laboratory Facility Manager: Technical qualification such as a recognised apprenticeship or equivalent City and Guilds, BTEC or Foundation Degree in an engineering, science or facilities related discipline Health and Safety qualification such as NEBOSH or IOSH (or equivalent) We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based onsite at Malvern. Malvern The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK's defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
SKY
Product Owner - Marketing Automation.
SKY
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Pertemps Newcastle
Recruitment Business Partner
Pertemps Newcastle East Boldon, Tyne And Wear
Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location: Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key Responsibilities Recruitment & Workforce Planning Manage end-to-end high-volume recruitment campaigns for Contact Centre roles. Coordinate recruitment activity to meet operational workforce demands. Support hiring managers with workforce planning and recruitment timelines. Ensure an excellent candidate experience throughout the recruitment journey. Build strong working relationships with managers and key stakeholders across the business. Provide regular updates on recruitment progress, market insights, and hiring challenges. Collaborate with internal teams including HR, Operations, and Learning & Development. Organise, schedule, and manage assessment centres for Contact Centre candidates. Coordinate interview panels, candidate communications, and venue logistics. Ensure a professional, fair, and efficient selection process. Review outcomes and recommend process improvements. Manage the working relationship with Beacon of Light Foundation to support candidate training and development initiatives. Coordinate training opportunities that prepare candidates for employment. Promote community engagement and employability pathways through partnership programmes. Maintain accurate recruitment records and candidate data. Produce regular recruitment and activity reports. Ensure compliance with internal policies and employment legislation. About You We are looking for someone who has: Previous experience in recruitment, HR, or business partnering roles Experience managing high-volume recruitment campaigns. Strong stakeholder management and relationship-building skills. Experience organising assessment centres or recruitment events. Excellent organisational and planning skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities in a fast-paced environment. Good working knowledge of Microsoft Office systems. Desirable Skills Experience working within customer service or Contact Centre environments. Knowledge of training, employability, or community partnership programmes. Experience with applicant tracking systems. How to Apply If you are highly organised, people-focused, and thrive in a busy environment, please apply below or contact Angela Sinton for more information
May 05, 2026
Seasonal
Job Description Recruitment Business Partner (Maternity Cover) Company: Northern Powergrid Recruitment Partner: Pertemps Location: Sunderland, Office Based Contract Type: Fixed Term/temporary (Maternity Cover) Hours: 37 hours per week, Monday to Friday About the Role Pertemps are proud to be supporting Northern Powergrid in the recruitment of a Recruitment Business Partner on a fixed-term maternity cover contract. This is a key role supporting recruitment and workforce planning within Contact Centre operations, ensuring high-quality talent is attracted, assessed, and onboarded to meet business demand. The successful candidate will work closely with internal stakeholders and external partners to deliver an effective recruitment and training pipeline, helping maintain excellent customer service standards. Key Responsibilities Recruitment & Workforce Planning Manage end-to-end high-volume recruitment campaigns for Contact Centre roles. Coordinate recruitment activity to meet operational workforce demands. Support hiring managers with workforce planning and recruitment timelines. Ensure an excellent candidate experience throughout the recruitment journey. Build strong working relationships with managers and key stakeholders across the business. Provide regular updates on recruitment progress, market insights, and hiring challenges. Collaborate with internal teams including HR, Operations, and Learning & Development. Organise, schedule, and manage assessment centres for Contact Centre candidates. Coordinate interview panels, candidate communications, and venue logistics. Ensure a professional, fair, and efficient selection process. Review outcomes and recommend process improvements. Manage the working relationship with Beacon of Light Foundation to support candidate training and development initiatives. Coordinate training opportunities that prepare candidates for employment. Promote community engagement and employability pathways through partnership programmes. Maintain accurate recruitment records and candidate data. Produce regular recruitment and activity reports. Ensure compliance with internal policies and employment legislation. About You We are looking for someone who has: Previous experience in recruitment, HR, or business partnering roles Experience managing high-volume recruitment campaigns. Strong stakeholder management and relationship-building skills. Experience organising assessment centres or recruitment events. Excellent organisational and planning skills. Strong communication skills, both written and verbal. Ability to manage multiple priorities in a fast-paced environment. Good working knowledge of Microsoft Office systems. Desirable Skills Experience working within customer service or Contact Centre environments. Knowledge of training, employability, or community partnership programmes. Experience with applicant tracking systems. How to Apply If you are highly organised, people-focused, and thrive in a busy environment, please apply below or contact Angela Sinton for more information
Customer Success Manager
Get Recruited Ltd Barnsley, Yorkshire
Customer Success Manager Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex or cross-team customer issues that need escalation. Monitor customer usage and satisfaction to identify risks and improvement opportunities. Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes. Identify early signs of disengagement or underuse and support improvement plans. Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided. Own the full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive improvement. Experience supporting onboarding or delivering customer training. Ability to identify risk signals and opportunities from customer behaviour. Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
May 05, 2026
Full time
Customer Success Manager Barnsley - Office Based Up to £40,000 The Opportunity: The role plays a key part in making sure customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex or cross-team customer issues that need escalation. Monitor customer usage and satisfaction to identify risks and improvement opportunities. Support Account Managers with impact reports, account reviews and renewal conversations, using clear evidence around usage, engagement and outcomes. Identify early signs of disengagement or underuse and support improvement plans. Clearly demonstrate the value delivered by services, ensuring customers understand the impact and depth of support provided. Own the full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand engagement and drive improvement. Experience supporting onboarding or delivering customer training. Ability to identify risk signals and opportunities from customer behaviour. Experience working within the Public Sector, Education, Health, Tech or similar industry would be desirable. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
British Red Cross
Shop Manager
British Red Cross Cambridge, Cambridgeshire
Shop Manager Location: Cambridge (Furniture & Electrical) Salary: £26,437 per annum Hours: 35 per week Contract: Permanent Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our furniture and electrical charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful." - Nada, Shop Manager What will a day in the life of a Shop Manager involve? Leading a team that provides a brilliant shopping experience for your customers. Working on the shop floor, to coordinating activity 'behind the scenes', no two days are the same. Designing the perfect layout and environment that helps connect your customers to our cause. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers. Representing the British Red Cross to a high standard and embody our core values. To be a successful Shop Manager, what will you need? Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties. To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team. To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results. To know your way around a PC and have proven IT skills experience. To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice. Interested? The closing date for applications is 23.59 on Monday 27th April 2026. In return for your commitment and expertise, you'll get: Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme:Up to 6% contributory pension. Learning & Development:A range of career & learning opportunities. Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform. Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work:Lease a bicycle through the scheme. We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed. Together, we are the world's emergency responders.
May 05, 2026
Full time
Shop Manager Location: Cambridge (Furniture & Electrical) Salary: £26,437 per annum Hours: 35 per week Contract: Permanent Are you ready to lead the team representing the British Red Cross in your community? We're in search of an enthusiastic Shop Manager to lead our furniture and electrical charity shop. If you're a retail expert with a knack for motivating a team, this role offers a chance to shine! Come join our journey to spread kindness. "Nothing beats the feeling of the team pulling it out of the bag to excel. Generating funds for a worthwhile charity that helps such a wide range of humans is wonderful." - Nada, Shop Manager What will a day in the life of a Shop Manager involve? Leading a team that provides a brilliant shopping experience for your customers. Working on the shop floor, to coordinating activity 'behind the scenes', no two days are the same. Designing the perfect layout and environment that helps connect your customers to our cause. Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers. Representing the British Red Cross to a high standard and embody our core values. To be a successful Shop Manager, what will you need? Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties. To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team. To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results. To know your way around a PC and have proven IT skills experience. To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice. Interested? The closing date for applications is 23.59 on Monday 27th April 2026. In return for your commitment and expertise, you'll get: Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing. Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days. Pension scheme:Up to 6% contributory pension. Learning & Development:A range of career & learning opportunities. Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform. Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App. Cycle2Work:Lease a bicycle through the scheme. We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme. We are dedicated to building an inclusive, equitable and wellbeing focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed. Together, we are the world's emergency responders.
Halfords
Centre Manager
Halfords Brighton, Sussex
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and click apply for full job details
May 05, 2026
Full time
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and click apply for full job details
SKY
MarTech Product Lead - Workflow
SKY Brent, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
SKY
Marketing Technology Product Owner - Workflow
SKY Brent, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Implementation Architect: Customer Success Manager
Arch Systems
Implementation Architect: Customer Success Manager United Kingdom • Full time • Permanent employee At A Glance At Boost inc, the most critical moment in a client's journey is the transition from "Signed Contract" to "Fully Operational." As our Customer Success Manager, you are the architect of that transition. Reporting directly to the COO, you are the bridge between our vision and our execution. You aren't just managing a project; you are managing the momentum. You own the project lifecycle of every new UK account, ensuring our tech is deployed flawlessly, their team is trained, and the relationship is rock solid from day one. What You'll Do Lead the end-to-end onboarding process. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live." Coordinate the physical rollout of our unattended retail tech, features and deployments. You'll align with internal teams and field engineers to ensure every machine is where it needs to be, when it needs to be there. Act as the primary high touch contact throughout the life cycle. You'll manage expectations, solve early stage friction, and build deep trust with new partners. You are the "glue" between Commercial, Product and Operations. Reporting to the COO and great exposure to the CCO, you have the authority to ensure nothing gets lost in translation and that resources are aligned to meet client deadlines. Once a deployment is complete, you'll manage the formal "handover" to the long term support team, ensuring the client is educated, empowered, and happy. You'll constantly refine our onboarding playbook, looking for ways to make our international deployments faster, smarter, and more scalable. What You'll Bring 3-5 years of experience in B2B onboarding, implementation, or technical project management. You can take a complex international deployment and break it down into a clear, actionable plan. You have the "soft skills" to manage stakeholders and the "hard skills" to track technical milestones. You live for the checklist. You notice the small missing part or the scheduling conflict before it becomes a problem. You're happy to head out into the field or travel internationally to ensure a rollout goes perfectly. We strongly believe having boots on the ground is a key differentiator. You bring a global perspective and adapt your approach to different cultural and business environments. You recognize that working in cities like London, Zurich, or Paris may require different ways of engaging and communicating. Proficiency in an additional European language (such as French, German, Dutch, or Spanish) is a strong advantage. Why Join Us Direct Impact: Reporting to the COO, your work directly affects the company's bottom line and operational reputation. Growth: Join a fast growing scale up with a serious room for career progression. Competitive compensation package.
May 05, 2026
Full time
Implementation Architect: Customer Success Manager United Kingdom • Full time • Permanent employee At A Glance At Boost inc, the most critical moment in a client's journey is the transition from "Signed Contract" to "Fully Operational." As our Customer Success Manager, you are the architect of that transition. Reporting directly to the COO, you are the bridge between our vision and our execution. You aren't just managing a project; you are managing the momentum. You own the project lifecycle of every new UK account, ensuring our tech is deployed flawlessly, their team is trained, and the relationship is rock solid from day one. What You'll Do Lead the end-to-end onboarding process. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live." Coordinate the physical rollout of our unattended retail tech, features and deployments. You'll align with internal teams and field engineers to ensure every machine is where it needs to be, when it needs to be there. Act as the primary high touch contact throughout the life cycle. You'll manage expectations, solve early stage friction, and build deep trust with new partners. You are the "glue" between Commercial, Product and Operations. Reporting to the COO and great exposure to the CCO, you have the authority to ensure nothing gets lost in translation and that resources are aligned to meet client deadlines. Once a deployment is complete, you'll manage the formal "handover" to the long term support team, ensuring the client is educated, empowered, and happy. You'll constantly refine our onboarding playbook, looking for ways to make our international deployments faster, smarter, and more scalable. What You'll Bring 3-5 years of experience in B2B onboarding, implementation, or technical project management. You can take a complex international deployment and break it down into a clear, actionable plan. You have the "soft skills" to manage stakeholders and the "hard skills" to track technical milestones. You live for the checklist. You notice the small missing part or the scheduling conflict before it becomes a problem. You're happy to head out into the field or travel internationally to ensure a rollout goes perfectly. We strongly believe having boots on the ground is a key differentiator. You bring a global perspective and adapt your approach to different cultural and business environments. You recognize that working in cities like London, Zurich, or Paris may require different ways of engaging and communicating. Proficiency in an additional European language (such as French, German, Dutch, or Spanish) is a strong advantage. Why Join Us Direct Impact: Reporting to the COO, your work directly affects the company's bottom line and operational reputation. Growth: Join a fast growing scale up with a serious room for career progression. Competitive compensation package.
SKY
Product Owner - Marketing Automation.
SKY Dagenham, Essex
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
SKY
MarTech Product Owner
SKY Islington, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Halfords
Centre Manager
Halfords Stratford-upon-avon, Warwickshire
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and click apply for full job details
May 05, 2026
Full time
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and click apply for full job details
SKY
MarTech Workflow Manager
SKY Islington, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
SKY
MarTech Platform Product Owner
SKY City Of Westminster, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
SKY
MarTech Product Owner
SKY
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
Halfords
Centre Manager
Halfords Swindon, Wiltshire
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and click apply for full job details
May 05, 2026
Full time
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and click apply for full job details
SKY
Customer Management & Capabilities Manager
SKY
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Personalisation is one of Sky's top strategic priorities - and this role puts you right at the heart of it. As a Customer Management & Capabilities Manager, you'll help shape a new generation of tools and capabilities that transform how we understand and interact with our customers. You'll use data, insight, and strong commercial thinking to unlock new opportunities, influence teams across the business, and ultimately revolutionise the experience for millions of Sky customers. What you'll do: Drive Personalised Customer Outcomes Ideate and shape new tools, capabilities, and processes that enable personalised customer outcomes across channels, driving clear longterm commercial benefit. Partner with Product, Analytics, and Technology teams to ensure personalisation capabilities land seamlessly and deliver measurable value. Apply Strong Commercial and Customer Judgement Embed a commercial lens in all conversations, balancing customer needs with commercial impact to drive the best outcomes. Apply commercial frameworks to influence decisions across teams whose primary focus may lean more towards customer value than commercial impact. Lead Complex Business Casing for Future Capabilities Produce robust, data driven business cases for future customer management capabilities across Voice, Digital, and the My"Sky App. Align proposals with strategic direction and present them clearly to senior stakeholders, up to Director level. Unlock Growth Opportunities Through Data Insight Unpick complex datasets to identify customer behaviour patterns, growth opportunities, and commercial risks. Translate insights into clear, actionable recommendations that support both short and longterm strategic decision-making. CrossFunctional Leadership & Influence Collaborate with Finance, Trading, Analytics, Product, Marketing, and Customer Service teams to deliver initiatives that maximise customer lifetime value. Influence teams whose primary remit is customer experience to ensure that both customer value and commercial value are jointly considered. Senior Stakeholder Engagement & Communication Prepare and deliver clear, concise updates for stakeholders up to Director level, translating complex topics into compelling narratives. Proactively manage expectations, gain alignment, and drive effective decision-making across the business. What you'll bring: Commercial & Proposition Strategy - You bring strong commercial acumen and can balance financial impact with customer outcomes. You have proven experience interpreting and simplifying complex datasets, and you're confident building business cases for new capabilities, propositions, customer journeys and product enhancements, shaping commercial strategy from concept through to delivery. Cross-Functional Stakeholder Management - You're able to lead through influence across diverse teams with different priorities. You have strong stakeholder management experience and are comfortable engaging senior leaders, aligning perspectives, and driving decisions without direct authority. Customer & Product Mindset - You're passionate about improving customer outcomes through personalisation, proposition development, capability build and journey optimisation. You understand, or are keen to develop expertise in, digital, voice, and app ecosystems and how new propositions shape customer behaviour and experience. Communication & Storytelling - You're an exceptional communicator with the ability to turn complexity into clarity. You're comfortable presenting to senior stakeholders, crafting compelling narratives, and simplifying difficult topics without losing the detail that matters. The Rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
May 05, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Personalisation is one of Sky's top strategic priorities - and this role puts you right at the heart of it. As a Customer Management & Capabilities Manager, you'll help shape a new generation of tools and capabilities that transform how we understand and interact with our customers. You'll use data, insight, and strong commercial thinking to unlock new opportunities, influence teams across the business, and ultimately revolutionise the experience for millions of Sky customers. What you'll do: Drive Personalised Customer Outcomes Ideate and shape new tools, capabilities, and processes that enable personalised customer outcomes across channels, driving clear longterm commercial benefit. Partner with Product, Analytics, and Technology teams to ensure personalisation capabilities land seamlessly and deliver measurable value. Apply Strong Commercial and Customer Judgement Embed a commercial lens in all conversations, balancing customer needs with commercial impact to drive the best outcomes. Apply commercial frameworks to influence decisions across teams whose primary focus may lean more towards customer value than commercial impact. Lead Complex Business Casing for Future Capabilities Produce robust, data driven business cases for future customer management capabilities across Voice, Digital, and the My"Sky App. Align proposals with strategic direction and present them clearly to senior stakeholders, up to Director level. Unlock Growth Opportunities Through Data Insight Unpick complex datasets to identify customer behaviour patterns, growth opportunities, and commercial risks. Translate insights into clear, actionable recommendations that support both short and longterm strategic decision-making. CrossFunctional Leadership & Influence Collaborate with Finance, Trading, Analytics, Product, Marketing, and Customer Service teams to deliver initiatives that maximise customer lifetime value. Influence teams whose primary remit is customer experience to ensure that both customer value and commercial value are jointly considered. Senior Stakeholder Engagement & Communication Prepare and deliver clear, concise updates for stakeholders up to Director level, translating complex topics into compelling narratives. Proactively manage expectations, gain alignment, and drive effective decision-making across the business. What you'll bring: Commercial & Proposition Strategy - You bring strong commercial acumen and can balance financial impact with customer outcomes. You have proven experience interpreting and simplifying complex datasets, and you're confident building business cases for new capabilities, propositions, customer journeys and product enhancements, shaping commercial strategy from concept through to delivery. Cross-Functional Stakeholder Management - You're able to lead through influence across diverse teams with different priorities. You have strong stakeholder management experience and are comfortable engaging senior leaders, aligning perspectives, and driving decisions without direct authority. Customer & Product Mindset - You're passionate about improving customer outcomes through personalisation, proposition development, capability build and journey optimisation. You understand, or are keen to develop expertise in, digital, voice, and app ecosystems and how new propositions shape customer behaviour and experience. Communication & Storytelling - You're an exceptional communicator with the ability to turn complexity into clarity. You're comfortable presenting to senior stakeholders, crafting compelling narratives, and simplifying difficult topics without losing the detail that matters. The Rewards: There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
SKY
MarTech Platform Product Owner
SKY Islington, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
SKY
MarTech Product Owner
SKY City Of Westminster, London
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
SKY
Marketing Technology Product Owner - Workflow
SKY
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.
May 05, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do: Support the Senior Product Manager - Creative Capabilities to enable our Product Vision & deliver the Product Backlog for Workflow Management enabling the business to deliver on their requirements. Support a delivery roadmap of features, product releases, and integrations with the wider Sky technology & tooling ecosystem. Govern the usage of the Workflow management platforms within the business, managing the operating model and establishing appropriate controls and workflows for our tools. Enable business adoption, supporting Ideation Workshops and User Story Creation, to drive product requirements and drive the adoption of workflow management in the business. Advise on Workflow management best practice including Process Documentation, Design and Implementation, meta data and tagging, and operating model development. Join Quarterly Planning & support experimentation & development teams in sprint planning as required. Support our Workflow management vendor partnerships & ensure tooling remains best-in-class. Ensure Technology Stack for Workflow Management adheres to Compliance & Policy Requirements. Support MarTech leadership in implementing martech strategy and specific initiatives. What you'll bring: Experience of working with Adobe Workfront or similar Workflow management tools, integrating them with wider marketing technology & ensuring deployment and adoption across complex organisations. Experience working with Adobe Fusion preferable but not essential, identifying opportunities to use this or similar IPAAS to optimise and automate workflows. Experience with additional marketing technology capabilities preferred, as it will be beneficial in working with wider teams across the business. This could include Workflow tools, digital marketing, creative suite tooling, personalisation and others. A proven track record of product ownership in a complex & fast moving organisation. Proven track record influencing and working with decision makers to drive strategic decisions. Experience working in Agile Product Management preferred, and experience of SAFe Framework beneficial. Demonstrable experience of having built effective and trusted relationships with partners. Highly collaborative style and able to thrive in a team with experience of operating in a matrix structure, in fast paced organisations. A passion for media and technology - it's at the core of everything we do. Team Overview The Marketing Technology team deliver capability that allows us to attract, engage & retain customers and measure the effectiveness of our journeys and marketing spend, utilising best-in-class tech solutions. The team will focus on: Deepening of Martech specialisms and greater alignment and visibility across the group to drive additional value and economies of scale. Future-proofing Martech stack to drive media efficiencies and ensure campaign effectiveness through deployment of new capabilities Embedding best practice technologies and championing their adoption to further consolidate technology choices. Ensuring stellar customer experience by helping select and deliver consistent, personalised, cross-channel journey orchestration and optimisation. Building internal Martech capabilities to enable & empower teams aoss Sky Residential & Group OTT and to drive operating efficiencies. The Rewards: There's a reason people can't stop talking about ! Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of best-in-class Sky VIP rewards and experiences How You'll Work: We know the world has changed, and we want to offer our employees the chance to collaborate at our outstanding office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your Office Base: Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications. offer.

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