Ocean Export Customer Services Coordinator Freight Forwarding Birmingham £31,000 - £34,000 We're currently working with a well-established, growing Freight Forwarding business based in Birmingham, who are looking to bring in an Ocean Export Coordinator to support their expanding operations team. This is a customer-facing role, focused on managing export shipments end-to-end while building strong relationships with clients and overseas agents. If you're motivated by a busy, dynamic environment, enjoy taking on challenges, and are keen to join a business that supports development and forward-thinking, this is a great opportunity. The role will involve: Managing ocean export shipments from booking through to completion Coordinating with shipping lines, hauliers, and overseas agents Handling documentation and ensuring everything is accurate and up to date Providing quotations and supporting on pricing where needed Acting as a key point of contact for customers, resolving queries and keeping them updated What they're looking for: Previous experience within freight forwarding Some exposure to export operations or a strong understanding of the process Good communication skills and a customer-focused approach Comfortable working in a fast-paced, team environment Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus) Additional info: Office-based role Working hours: 8:30-5 (with flexibility after probation) 22 days holiday + bank holidays Bonus scheme + strong progression opportunities This is a great opportunity for someone looking to build on their experience and develop further within a supportive, growing business.
Apr 30, 2026
Full time
Ocean Export Customer Services Coordinator Freight Forwarding Birmingham £31,000 - £34,000 We're currently working with a well-established, growing Freight Forwarding business based in Birmingham, who are looking to bring in an Ocean Export Coordinator to support their expanding operations team. This is a customer-facing role, focused on managing export shipments end-to-end while building strong relationships with clients and overseas agents. If you're motivated by a busy, dynamic environment, enjoy taking on challenges, and are keen to join a business that supports development and forward-thinking, this is a great opportunity. The role will involve: Managing ocean export shipments from booking through to completion Coordinating with shipping lines, hauliers, and overseas agents Handling documentation and ensuring everything is accurate and up to date Providing quotations and supporting on pricing where needed Acting as a key point of contact for customers, resolving queries and keeping them updated What they're looking for: Previous experience within freight forwarding Some exposure to export operations or a strong understanding of the process Good communication skills and a customer-focused approach Comfortable working in a fast-paced, team environment Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus) Additional info: Office-based role Working hours: 8:30-5 (with flexibility after probation) 22 days holiday + bank holidays Bonus scheme + strong progression opportunities This is a great opportunity for someone looking to build on their experience and develop further within a supportive, growing business.
Freight Forwarding Coordinator - Shipping and Freight - Liverpool - £32,000 About the Company Due to business growth, the company are looking to recruit a Freight Forwarding Coordinator. They are a global business and offer multimodal logistics solutions to numerous industries. They offer career stability, career progression and a great working environment. Freight Forwarding Coordinator - The Details Salary £32,000 Monday to Friday, 9am - 5pm 5 days p/w in the office Competitive pension scheme Training and development opportunities available Group life cover Cycle to work scheme Freight Forwarding Coordinator - Requirements Experience in Import freight and Ocean Export freight Knowledge in the use of HMRC CDS clearances would be preferable Experience of using FF systems e.g. Cargoes, Actifreight, MCP, CNS etc Ability to interact with customers and resolve issues Working under pressure Freight Forwarding Coordinator - Responsibilities Completing full customs entries Experience of dealing with suppliers inc. Hauliers and Shipping Lines Arranging movements via Shipping lines/Agents/Hauliers Quoting new & existing customers Account management of various specific customers Invoicing customers for services and passing invoices from suppliers for services provided Overseeing the process from start to finish About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to (url removed)
Apr 30, 2026
Full time
Freight Forwarding Coordinator - Shipping and Freight - Liverpool - £32,000 About the Company Due to business growth, the company are looking to recruit a Freight Forwarding Coordinator. They are a global business and offer multimodal logistics solutions to numerous industries. They offer career stability, career progression and a great working environment. Freight Forwarding Coordinator - The Details Salary £32,000 Monday to Friday, 9am - 5pm 5 days p/w in the office Competitive pension scheme Training and development opportunities available Group life cover Cycle to work scheme Freight Forwarding Coordinator - Requirements Experience in Import freight and Ocean Export freight Knowledge in the use of HMRC CDS clearances would be preferable Experience of using FF systems e.g. Cargoes, Actifreight, MCP, CNS etc Ability to interact with customers and resolve issues Working under pressure Freight Forwarding Coordinator - Responsibilities Completing full customs entries Experience of dealing with suppliers inc. Hauliers and Shipping Lines Arranging movements via Shipping lines/Agents/Hauliers Quoting new & existing customers Account management of various specific customers Invoicing customers for services and passing invoices from suppliers for services provided Overseeing the process from start to finish About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to (url removed)
Time Critical Operations Coordinator Location: London, Heathrow Monday - Friday 12:00 - 20:30 Up to 40,000 (DOE) The Opportunity A leading global logistics provider is seeking an experienced Time Critical Operations Coordinator to join their specialist operations team. This is a fast-paced, high-impact role focused on managing urgent and time-sensitive shipments across air and ocean freight. You'll play a key role in ensuring shipments move efficiently from collection through to final delivery, while maintaining exceptional service levels for high-value clients. Key Responsibilities Manage end-to-end coordination of time-critical international shipments (air & ocean import/export) Liaise with clients, overseas agents, and customs to ensure smooth and urgent cargo movement Provide accurate quotations, routing, and rate solutions Prepare and process all required shipping and customs documentation Track and trace shipments, proactively resolving delays or issues Ensure accurate job costing, billing, and data entry within internal systems Communicate shipment updates and solutions clearly to customers Work closely with global offices to deliver seamless service execution Ensure KPI performance across service, cost accuracy, and delivery timelines Maintain full compliance with industry regulations and company standards What We're Looking For Experience in freight forwarding (air and/or ocean), ideally within a time-critical environment Strong knowledge of import/export procedures and customs requirements Ability to work efficiently in a fast-paced, high-pressure environment Excellent communication skills (written and verbal) Strong organisational skills and attention to detail Commercial awareness with the ability to balance cost and service Proficient in Microsoft Office (Word & Excel) Proactive, solutions-driven mindset WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2026
Full time
Time Critical Operations Coordinator Location: London, Heathrow Monday - Friday 12:00 - 20:30 Up to 40,000 (DOE) The Opportunity A leading global logistics provider is seeking an experienced Time Critical Operations Coordinator to join their specialist operations team. This is a fast-paced, high-impact role focused on managing urgent and time-sensitive shipments across air and ocean freight. You'll play a key role in ensuring shipments move efficiently from collection through to final delivery, while maintaining exceptional service levels for high-value clients. Key Responsibilities Manage end-to-end coordination of time-critical international shipments (air & ocean import/export) Liaise with clients, overseas agents, and customs to ensure smooth and urgent cargo movement Provide accurate quotations, routing, and rate solutions Prepare and process all required shipping and customs documentation Track and trace shipments, proactively resolving delays or issues Ensure accurate job costing, billing, and data entry within internal systems Communicate shipment updates and solutions clearly to customers Work closely with global offices to deliver seamless service execution Ensure KPI performance across service, cost accuracy, and delivery timelines Maintain full compliance with industry regulations and company standards What We're Looking For Experience in freight forwarding (air and/or ocean), ideally within a time-critical environment Strong knowledge of import/export procedures and customs requirements Ability to work efficiently in a fast-paced, high-pressure environment Excellent communication skills (written and verbal) Strong organisational skills and attention to detail Commercial awareness with the ability to balance cost and service Proficient in Microsoft Office (Word & Excel) Proactive, solutions-driven mindset WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Sea & Air Freight Operator Location: Portsmouth Salary: up to 32,000 + Benefits Hours: Full-time, Monday to Friday (Hybrid working available after probation) We are recruiting on behalf of a leading freight forwarding and logistics business that has built a strong reputation for delivering high-quality transport solutions across Europe and beyond. Following continued growth, they are now looking to expand their Sea & Air department with an experienced Sea & Air Freight Operator . This is an excellent opportunity for someone with a proven background in sea and air freight to join a dynamic and supportive team, with the chance to contribute to the growth of a key business division. Air and Ocean Freight Coordinator You will be responsible for supporting the day-to-day management of sea and air services, ensuring the smooth relay of information between customers, partners, and subcontractors. Duties include: Arranging import and export movements via sea and air (FCL, LCL, cross-trade). Liaising with shipping lines, hauliers, overseas partners, and agents. Providing accurate updates to customers and ensuring smooth transit. Quoting for new business and negotiating rates with carriers and clients. Processing export documentation (bills of lading, air waybills, certificates of origin, etc.). Maintaining strong relationships with existing and new customers. Updating transport software and ensuring accurate records. Supporting insurance claim processes where required. Experience Required: Minimum 3 years' experience in sea and air exports. Previous experience with imports and export documentation. Good working knowledge of Microsoft Office (Excel, Outlook, Word). Strong written and spoken English. Excellent communication skills with a positive, proactive approach. What's on Offer Competitive salary package with bonus scheme Hybrid working (full office-based during probation) Company pension scheme Health & wellbeing programme Private medical & dental insurance Life insurance Company events Sick pay WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Oct 07, 2025
Full time
Sea & Air Freight Operator Location: Portsmouth Salary: up to 32,000 + Benefits Hours: Full-time, Monday to Friday (Hybrid working available after probation) We are recruiting on behalf of a leading freight forwarding and logistics business that has built a strong reputation for delivering high-quality transport solutions across Europe and beyond. Following continued growth, they are now looking to expand their Sea & Air department with an experienced Sea & Air Freight Operator . This is an excellent opportunity for someone with a proven background in sea and air freight to join a dynamic and supportive team, with the chance to contribute to the growth of a key business division. Air and Ocean Freight Coordinator You will be responsible for supporting the day-to-day management of sea and air services, ensuring the smooth relay of information between customers, partners, and subcontractors. Duties include: Arranging import and export movements via sea and air (FCL, LCL, cross-trade). Liaising with shipping lines, hauliers, overseas partners, and agents. Providing accurate updates to customers and ensuring smooth transit. Quoting for new business and negotiating rates with carriers and clients. Processing export documentation (bills of lading, air waybills, certificates of origin, etc.). Maintaining strong relationships with existing and new customers. Updating transport software and ensuring accurate records. Supporting insurance claim processes where required. Experience Required: Minimum 3 years' experience in sea and air exports. Previous experience with imports and export documentation. Good working knowledge of Microsoft Office (Excel, Outlook, Word). Strong written and spoken English. Excellent communication skills with a positive, proactive approach. What's on Offer Competitive salary package with bonus scheme Hybrid working (full office-based during probation) Company pension scheme Health & wellbeing programme Private medical & dental insurance Life insurance Company events Sick pay WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.
Are you an experienced Freight Operator looking to utilise your Import and Export experience in a new role in Projects/Events? We have an exciting new opportunity available to join a team specialising in Freight & Logistics services for the Events industry. Role will involve all aspects of Air Freight Export and Import, Ocean Freight, ,Cross Trade and Courier handling worldwide shipments for Events, Media and Sporting events. Working within a small friendly team handling both Imports and Exports you will be first point of contact for clients to ensure high levels of customer service. Minimum of 5 years experience in multi-modal Freight Forwarding is essential, project /events experience would be an advantage but full training can be given in this area. Working hours are Monday to Friday
Oct 06, 2025
Full time
Are you an experienced Freight Operator looking to utilise your Import and Export experience in a new role in Projects/Events? We have an exciting new opportunity available to join a team specialising in Freight & Logistics services for the Events industry. Role will involve all aspects of Air Freight Export and Import, Ocean Freight, ,Cross Trade and Courier handling worldwide shipments for Events, Media and Sporting events. Working within a small friendly team handling both Imports and Exports you will be first point of contact for clients to ensure high levels of customer service. Minimum of 5 years experience in multi-modal Freight Forwarding is essential, project /events experience would be an advantage but full training can be given in this area. Working hours are Monday to Friday
Air Export Coordinator - Supply Chain & Logistics - Sunbury on Thames - Up to £35,000.About the Company The business is a long established Freight Forwarding provider in the UK who have constantly been growing over the last few years The office is a relaxed but professional atmosphere and a great working environment. They offer career stability and career progression. This position is based in the Sunbury area. Air Export Coordinator - The Details Salary up to £35,000 Bonus Training on Air and Road and career development Air Export Coordinator - Requirements Educated to a good standard of English & Maths Ideally experience in managing end to end processes within the freight industry Ability to be flexible and a willingness to become involved in all aspects of the Department as and when necessary Computer conversant in basic applications incl MS Office/Word & Excel Effective communication skills (verbal & written) with colleagues, clients & suppliers Excellent Commercial awareness and ability to troubleshoot and solve problems Experienced with customs clearance documentation and processes Ability to work under pressure Knowledge & experience of Cargowise is an advantage Air Export Coordinator - Responsibilities To have sound knowledge of all aspects of Road, Air & Ocean (LCL & FCL) To work with the customer to provide the best service available within the time constraints provided Provide quotations to customers To work within the company KPIs To create a relationship with Customers and Suppliers To be commercially aware of the cost of the service and ensure profit margins are met Liaise by telephone /email / with shipping lines /customers and other Departments and Suppliers To understand billing and costing procedures and answer invoice queries To operate within the company credit policy at all times General administration duties Other duties that may be deemed the responsibility of the job About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy
Sep 24, 2025
Full time
Air Export Coordinator - Supply Chain & Logistics - Sunbury on Thames - Up to £35,000.About the Company The business is a long established Freight Forwarding provider in the UK who have constantly been growing over the last few years The office is a relaxed but professional atmosphere and a great working environment. They offer career stability and career progression. This position is based in the Sunbury area. Air Export Coordinator - The Details Salary up to £35,000 Bonus Training on Air and Road and career development Air Export Coordinator - Requirements Educated to a good standard of English & Maths Ideally experience in managing end to end processes within the freight industry Ability to be flexible and a willingness to become involved in all aspects of the Department as and when necessary Computer conversant in basic applications incl MS Office/Word & Excel Effective communication skills (verbal & written) with colleagues, clients & suppliers Excellent Commercial awareness and ability to troubleshoot and solve problems Experienced with customs clearance documentation and processes Ability to work under pressure Knowledge & experience of Cargowise is an advantage Air Export Coordinator - Responsibilities To have sound knowledge of all aspects of Road, Air & Ocean (LCL & FCL) To work with the customer to provide the best service available within the time constraints provided Provide quotations to customers To work within the company KPIs To create a relationship with Customers and Suppliers To be commercially aware of the cost of the service and ensure profit margins are met Liaise by telephone /email / with shipping lines /customers and other Departments and Suppliers To understand billing and costing procedures and answer invoice queries To operate within the company credit policy at all times General administration duties Other duties that may be deemed the responsibility of the job About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy
Gleeson has been partnered with a Global Freight business looking for Freight Pricing Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with multiple growth opportunities within operations and pricing ! Job Title: Freight Pricing Coordinator Location : Ashford - Heathrow Salary : up to £40,000 + Bonus & Package Duties: Conduct market research for Fright industry trends, competitive pricing, and emerging opportunities. Effectively manage service operations, supply information, and generate quotes for various transportation modes, including air, road & ocean Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Collaborate with carriers for competitive transportation rates, analysing trends and benchmarks. Perform thorough cost analysis for shipping routes, considering factors like fuel costs and customs fees. Work closely with sales teams to develop pricing strategies aligned with company goals. Prepare accurate freight quotes, ensuring compliance with pricing agreements. Manage contracts with carriers, periodically reviewing and renegotiating for optimisation. Utilise data analytic to analyse shipping data, monitor market changes, and inform pricing decisions. Communicate pricing information effectively to internal teams and external customers. Address customer inquiries, finding solutions that meet both customer needs and company objectives. Collaborate with other departments to align pricing strategies with overall business goals. Provide support to sales teams in presenting and explaining pricing structures to customers. Stay informed about industry regulations and ensure pricing practices adhere to legal standards. Regularly evaluate pricing processes, implementing changes for efficiency and competitiveness. Use market intelligence to adapt pricing strategies to changing market conditions. Ideal Candidate: Experience in handling multiple modes of freight (Air, Ocean & Road). Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 2 years of experience in the freight industry. Strong Account Management Pricing and Freight Coordination Experience Import / Export Freight Experience At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Sep 24, 2025
Full time
Gleeson has been partnered with a Global Freight business looking for Freight Pricing Coordinator This Opportunity would be best fitted to a professional looking to further grow their career in a well-established business with multiple growth opportunities within operations and pricing ! Job Title: Freight Pricing Coordinator Location : Ashford - Heathrow Salary : up to £40,000 + Bonus & Package Duties: Conduct market research for Fright industry trends, competitive pricing, and emerging opportunities. Effectively manage service operations, supply information, and generate quotes for various transportation modes, including air, road & ocean Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Collaborate with carriers for competitive transportation rates, analysing trends and benchmarks. Perform thorough cost analysis for shipping routes, considering factors like fuel costs and customs fees. Work closely with sales teams to develop pricing strategies aligned with company goals. Prepare accurate freight quotes, ensuring compliance with pricing agreements. Manage contracts with carriers, periodically reviewing and renegotiating for optimisation. Utilise data analytic to analyse shipping data, monitor market changes, and inform pricing decisions. Communicate pricing information effectively to internal teams and external customers. Address customer inquiries, finding solutions that meet both customer needs and company objectives. Collaborate with other departments to align pricing strategies with overall business goals. Provide support to sales teams in presenting and explaining pricing structures to customers. Stay informed about industry regulations and ensure pricing practices adhere to legal standards. Regularly evaluate pricing processes, implementing changes for efficiency and competitiveness. Use market intelligence to adapt pricing strategies to changing market conditions. Ideal Candidate: Experience in handling multiple modes of freight (Air, Ocean & Road). Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 2 years of experience in the freight industry. Strong Account Management Pricing and Freight Coordination Experience Import / Export Freight Experience At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
