Job Title: First Party Customer Service Claims Handler Location: Liverpool Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.
May 13, 2026
Full time
Job Title: First Party Customer Service Claims Handler Location: Liverpool Salary: 26,937 to 29,781 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.
Quality work , great BD budget, fully invested/supported in your Director & Partner pathways. Your new company Despite its size, my client has the entrepreneurial energy and spirit of a smaller and more agile firm. They are in fact a fully national and growing international practitioner, with circa £400m fee income and climbing, and with their acquisitional phase now completed their focus is on organic growth. In the national Restructuring team, which came to market officially 6 years ago, Partners have usually joined from larger firms and half did so as their first Partnership, so great precedence there for your own journey. In the R&R team projects/appointments are being regularly generated from retail/commercial/business banks, funds and other investment vehicles (eg UKGI) with a "sweet spot" debt size of £10-20 mill (though one major advisory project was a debt book of £3 bill.) The firm has some high profile yet really good fun BD/corporate entertaining events (happy to share more details in conversation!) and a light-touch approach to budget for one-to-one BD, so your commercial judgement on who you meet and how is trusted. The London R&R team are now ready to bring in an AD/Senior Manager who is equally motivated by business and team development. More on this below. Your new role The London team have been "hand-reared" and are in really good form on delivery, but now need someone who is between them and the Partners/IPs to take them to the next development level. That's where you come in. Equally, the Partners want to develop you yourself, and it's pretty much an "open goal" to Director and beyond. While there are currently c.130 cases in the London function, by the time legacy cases and closures have been dealt with, the aim is for around 20, high calibre cases per Partner. Quality over quantity is key, and lower-value cases (eg CVLS & MVLs) are dealt with by the regions, leaving London free to focus on this agenda. A full job spec is of course available, but think of it in time spent terms of around 30% advisory and 70% formal. You'll be writing reports straight away incidentally, including complex, and with recommendations prior to partner review. All Directors take appointments, as will you as soon as you're ready. What you'll need to succeed JIEB (qualified ideal, nearly will also be considered) Most Partners are dual-qualified, so if you have ACCA/ACA as well that's desirable but not essential. UK Insolvency/Restructuring experience ideally to SM level, but also a strong Manager ready for the step up The ambition to become an appointment-taker, with the agility to pivot to advisory when needed While there's a hybrid, honestly they like being in the office together and for the most part they are. So a naturally sociable demeanour plays well there. Equal enjoyment of client, team and project management, with business development What you'll get in return A real-life, real-person interview process. No AI, no HR screening, no case studies etc As mentioned, a really healthy BD budget - your commercial instincts are trusted A fully supported and mentored pathway to Director/IP and Partner (and from many Partners who have made that journey recently, as well as those more established) Top 10/Grade A firm salary package including full suite of benefits centred around wellness and wellbeing, financial security, lifestyle and flexibility, parental support and of course professional support What you need to do now If you're not sure whether this is of interest to you or not, please contact me for a no-pressure conversation where I can learn more about your own ambitions and objectives, and whether this might just be able to leverage them. If you know you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 13, 2026
Full time
Quality work , great BD budget, fully invested/supported in your Director & Partner pathways. Your new company Despite its size, my client has the entrepreneurial energy and spirit of a smaller and more agile firm. They are in fact a fully national and growing international practitioner, with circa £400m fee income and climbing, and with their acquisitional phase now completed their focus is on organic growth. In the national Restructuring team, which came to market officially 6 years ago, Partners have usually joined from larger firms and half did so as their first Partnership, so great precedence there for your own journey. In the R&R team projects/appointments are being regularly generated from retail/commercial/business banks, funds and other investment vehicles (eg UKGI) with a "sweet spot" debt size of £10-20 mill (though one major advisory project was a debt book of £3 bill.) The firm has some high profile yet really good fun BD/corporate entertaining events (happy to share more details in conversation!) and a light-touch approach to budget for one-to-one BD, so your commercial judgement on who you meet and how is trusted. The London R&R team are now ready to bring in an AD/Senior Manager who is equally motivated by business and team development. More on this below. Your new role The London team have been "hand-reared" and are in really good form on delivery, but now need someone who is between them and the Partners/IPs to take them to the next development level. That's where you come in. Equally, the Partners want to develop you yourself, and it's pretty much an "open goal" to Director and beyond. While there are currently c.130 cases in the London function, by the time legacy cases and closures have been dealt with, the aim is for around 20, high calibre cases per Partner. Quality over quantity is key, and lower-value cases (eg CVLS & MVLs) are dealt with by the regions, leaving London free to focus on this agenda. A full job spec is of course available, but think of it in time spent terms of around 30% advisory and 70% formal. You'll be writing reports straight away incidentally, including complex, and with recommendations prior to partner review. All Directors take appointments, as will you as soon as you're ready. What you'll need to succeed JIEB (qualified ideal, nearly will also be considered) Most Partners are dual-qualified, so if you have ACCA/ACA as well that's desirable but not essential. UK Insolvency/Restructuring experience ideally to SM level, but also a strong Manager ready for the step up The ambition to become an appointment-taker, with the agility to pivot to advisory when needed While there's a hybrid, honestly they like being in the office together and for the most part they are. So a naturally sociable demeanour plays well there. Equal enjoyment of client, team and project management, with business development What you'll get in return A real-life, real-person interview process. No AI, no HR screening, no case studies etc As mentioned, a really healthy BD budget - your commercial instincts are trusted A fully supported and mentored pathway to Director/IP and Partner (and from many Partners who have made that journey recently, as well as those more established) Top 10/Grade A firm salary package including full suite of benefits centred around wellness and wellbeing, financial security, lifestyle and flexibility, parental support and of course professional support What you need to do now If you're not sure whether this is of interest to you or not, please contact me for a no-pressure conversation where I can learn more about your own ambitions and objectives, and whether this might just be able to leverage them. If you know you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
ACCA, Finance Business Partner, CIMA, CHARTERED ACCOUNTANT, QUALIFIED ACCOUNTANT, GOVERNMENT ROLES, PUBLIC SEC Staff Officer Acc ountant- Department For Communities, Housing Finance Branch Location: Causeway Exchange, 1-7 Bedford Street, Belfast, BT2 7EG Hourly Rate: £24.04-£25.01 per hour (£41,272 annually) Contract: Temporary (12 months+) which will open the doors to putting yourself forward for the permanent external competitions coming up in the NICS with the help of your line manager and team Hours: 37 per week Monday-Friday Flexible start and finish times Working Pattern: Hybrid - 2 days in office / 3 days from home Flexibility: Flexi-time available Your new company The role of the Housing Finance Business Partner is to provide advice and support for the financial oversight of the NIHE as part of DfC's sponsorship responsibilities. This includes, but is not limited to, commissioning and reviewing financial returns, analysing budgets and expenditure, reviewing NIHE papers and business cases, preparing monthly management reporting, and drafting responses for briefings and Assembly information requests. Your new role The key duties and responsibilities of this post include but are not restricted to the following: • Provide in-year budget management and monitoring, including preparation of monthly reports for the HSG senior management team and input to the monthly Departmental Management Board Stewardship Report.• Prepare the HSG (NIHE) monthly Outturn Forecast Outturn return and HSG (NIHE) Monitoring Round returns.• Engage and work alongside budgeting & accounts colleagues, NIHE finance, Central Budgeting, and other stakeholders to ensure value for money in the use of DfC resource and capital budgets.• Business case review as part of the Five Case Model business case approach.• Review and appraisal, the NIHE Budget Submission.• Review and provide comments on information included by NIHE in board papers, monthly performance meeting papers etc.• Review and appraisal of NIHE Pay Remits.• Manage the NIHE monthly Cash Drawdown.• Review of NIHE consolatory payments, losses and write off cases.• Assist with external and internal audit queries, Assembly Questions, NIHE Accountability updates. and Freedom of Information requests as required.• Attending meetings and deputising as required.• Other ad hoc finance returns and duties.This list is not exhaustive. What you'll need to succeed The candidate must be a professionally qualified accountant and have at least one year's experience gained in the last five years, in a finance related environment, in one or more areas detailed below: a. financial planning and budgeting;b. financial accounting/auditing;c. forensic accounting/insolvency-related work;d. management accounting and cost analysis;e. investment finance;f. treasury management; and/org. development/implementation of financial systems." What you'll get in return Flexible working (2 office days per week)37 hours per week37 days annual leaveContract roles which will open the doors to putting yourself forward for the external competitions coming up in the NICS with the help of your line manager and team.Getting your foot in the door to the NICS.Opportunity to support a high-impact public sector organisationA supportive team environment within Housing Finance Branch What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
May 12, 2026
Seasonal
ACCA, Finance Business Partner, CIMA, CHARTERED ACCOUNTANT, QUALIFIED ACCOUNTANT, GOVERNMENT ROLES, PUBLIC SEC Staff Officer Acc ountant- Department For Communities, Housing Finance Branch Location: Causeway Exchange, 1-7 Bedford Street, Belfast, BT2 7EG Hourly Rate: £24.04-£25.01 per hour (£41,272 annually) Contract: Temporary (12 months+) which will open the doors to putting yourself forward for the permanent external competitions coming up in the NICS with the help of your line manager and team Hours: 37 per week Monday-Friday Flexible start and finish times Working Pattern: Hybrid - 2 days in office / 3 days from home Flexibility: Flexi-time available Your new company The role of the Housing Finance Business Partner is to provide advice and support for the financial oversight of the NIHE as part of DfC's sponsorship responsibilities. This includes, but is not limited to, commissioning and reviewing financial returns, analysing budgets and expenditure, reviewing NIHE papers and business cases, preparing monthly management reporting, and drafting responses for briefings and Assembly information requests. Your new role The key duties and responsibilities of this post include but are not restricted to the following: • Provide in-year budget management and monitoring, including preparation of monthly reports for the HSG senior management team and input to the monthly Departmental Management Board Stewardship Report.• Prepare the HSG (NIHE) monthly Outturn Forecast Outturn return and HSG (NIHE) Monitoring Round returns.• Engage and work alongside budgeting & accounts colleagues, NIHE finance, Central Budgeting, and other stakeholders to ensure value for money in the use of DfC resource and capital budgets.• Business case review as part of the Five Case Model business case approach.• Review and appraisal, the NIHE Budget Submission.• Review and provide comments on information included by NIHE in board papers, monthly performance meeting papers etc.• Review and appraisal of NIHE Pay Remits.• Manage the NIHE monthly Cash Drawdown.• Review of NIHE consolatory payments, losses and write off cases.• Assist with external and internal audit queries, Assembly Questions, NIHE Accountability updates. and Freedom of Information requests as required.• Attending meetings and deputising as required.• Other ad hoc finance returns and duties.This list is not exhaustive. What you'll need to succeed The candidate must be a professionally qualified accountant and have at least one year's experience gained in the last five years, in a finance related environment, in one or more areas detailed below: a. financial planning and budgeting;b. financial accounting/auditing;c. forensic accounting/insolvency-related work;d. management accounting and cost analysis;e. investment finance;f. treasury management; and/org. development/implementation of financial systems." What you'll get in return Flexible working (2 office days per week)37 hours per week37 days annual leaveContract roles which will open the doors to putting yourself forward for the external competitions coming up in the NICS with the help of your line manager and team.Getting your foot in the door to the NICS.Opportunity to support a high-impact public sector organisationA supportive team environment within Housing Finance Branch What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Title: Sales Agent Location: London (Stepney Green) Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 Hour per week, Monday to Friday 09:00am - 17:30pm We're looking for motivated, customer driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast paced environment, and wants to build a long term career in insurance and financial services. We're looking for engaging, motivated Sales Agents to join our branch network, supporting customers both face-to-face and over the phone. You'll be at the heart of the branch, helping people find the right products for their needs while delivering an excellent, professional service every time. What you'll be doing Daily engagement with customers to support both new business, renewals, and policy enquiries Identifying customer needs, including vulnerability, and applying appropriate support and adjustments Ensuring customer records and documentation are accurate Handling queries, payments, and policy changes confidently and professionally Working towards individual and team targets, contributing to branch success Representing the business positively in the community and during local outreach activity Support Branch Manager in daily branch operations What we're looking for We're not just looking for experience; we're looking for the right values. You'll be: Someone who takes ownership, follows tasks through to completion and doesn't hand off problems for others to fix Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere Organised and accurate, able to follow regulations and processes while still using empathy and common sense Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals Motivated by clear goals, resilient under pressure and driven to improve your own performance over time Experience in sales, customer service, insurance, or financial services is helpful but not essential, full training and ongoing coaching will be provided. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Comprehensive training and structured onboarding Clear performance expectations and achievable targets Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Inbound Sales, Sales Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Consultant, Insurance Sales, Customer Services Assistant, Customer Support Advisor, may all be considered.
May 11, 2026
Full time
Job Title: Sales Agent Location: London (Stepney Green) Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 Hour per week, Monday to Friday 09:00am - 17:30pm We're looking for motivated, customer driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast paced environment, and wants to build a long term career in insurance and financial services. We're looking for engaging, motivated Sales Agents to join our branch network, supporting customers both face-to-face and over the phone. You'll be at the heart of the branch, helping people find the right products for their needs while delivering an excellent, professional service every time. What you'll be doing Daily engagement with customers to support both new business, renewals, and policy enquiries Identifying customer needs, including vulnerability, and applying appropriate support and adjustments Ensuring customer records and documentation are accurate Handling queries, payments, and policy changes confidently and professionally Working towards individual and team targets, contributing to branch success Representing the business positively in the community and during local outreach activity Support Branch Manager in daily branch operations What we're looking for We're not just looking for experience; we're looking for the right values. You'll be: Someone who takes ownership, follows tasks through to completion and doesn't hand off problems for others to fix Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere Organised and accurate, able to follow regulations and processes while still using empathy and common sense Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals Motivated by clear goals, resilient under pressure and driven to improve your own performance over time Experience in sales, customer service, insurance, or financial services is helpful but not essential, full training and ongoing coaching will be provided. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Comprehensive training and structured onboarding Clear performance expectations and achievable targets Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Inbound Sales, Sales Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Consultant, Insurance Sales, Customer Services Assistant, Customer Support Advisor, may all be considered.
Senior Manager, CRF Loans (EIN11) Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £50,468 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Manchester, Leeds, Newcastle, Birmingham, Nottingham, Brighton, Bristol or Cambridge (The role will be based in one of the office based listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) We are looking for an enthusiastic, proactive and organised individual with a background in financial analysis coming from a background in accountancy, credit risk management or insolvency, with proven interpersonal and communication skills, to work with the Culture Recovery Fund (CRF) team, part of the Enterprise & Innovation (E&I) directorate at the Arts Council. We are looking for a senior manager to work with our portfolio of borrowers to: Analyse borrower financial information (P&L, balance sheet and cash flow statements) for overall financial health and compliance with loan agreements Understand and document the reasons for variances of actual results to forecasts and discussing these with borrowers Test borrower management information against covenants in borrower loan agreements Deal with loan related administration as changes occur in the portfolio (e.g. sale of assets, reprofiling of loans) Manage and maintain effective and productive working relationships with borrowers Consult internally within ACE, and externally with DCMS, UKGI, lawyers and other stakeholders, on borrower related matters Provide input on other ad hoc projects across the CRF team and more widely as required in the E&I directorate The Arts Council operates as a fully interconnected structure. The Senior Manager, CRF Loans will be expected to work in an environment that relies on collaboration, flexibility and the ability to manage both formal and informal reporting relationships. The role reports to the Director, CRF Loans and works closely with team members. Equality Diversity and Inclusion Statement : Arts Council is committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak is able to provide support with your application. For further information please visit their website here We participate in the 'Offer an Interview' scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they're applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here . Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process Arts Council England and more about our commitment to diversity on our website here . To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: EIN11 Closing date: 09:00, Friday 15 May 1st Interview: (virtual) w/c 26 May 2nd Interview: (virtual) w/c 01 June Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
May 09, 2026
Full time
Senior Manager, CRF Loans (EIN11) Contract: Permanent, working 35 hours per week (Arts Council also recognises the benefit of flexible working as a valued part of the way we work, and welcome applications from individuals who require flexibility) Salary: £50,468 per annum plus benefits including a final salary pension scheme, generous annual leave, and flexible and hybrid working. Location: Manchester, Leeds, Newcastle, Birmingham, Nottingham, Brighton, Bristol or Cambridge (The role will be based in one of the office based listed; however, we are operating a hybrid way of working and support our staff to make use of remote working options when combined with regular on-site contact days with other members of the team, normally 1-2 days a week) We are looking for an enthusiastic, proactive and organised individual with a background in financial analysis coming from a background in accountancy, credit risk management or insolvency, with proven interpersonal and communication skills, to work with the Culture Recovery Fund (CRF) team, part of the Enterprise & Innovation (E&I) directorate at the Arts Council. We are looking for a senior manager to work with our portfolio of borrowers to: Analyse borrower financial information (P&L, balance sheet and cash flow statements) for overall financial health and compliance with loan agreements Understand and document the reasons for variances of actual results to forecasts and discussing these with borrowers Test borrower management information against covenants in borrower loan agreements Deal with loan related administration as changes occur in the portfolio (e.g. sale of assets, reprofiling of loans) Manage and maintain effective and productive working relationships with borrowers Consult internally within ACE, and externally with DCMS, UKGI, lawyers and other stakeholders, on borrower related matters Provide input on other ad hoc projects across the CRF team and more widely as required in the E&I directorate The Arts Council operates as a fully interconnected structure. The Senior Manager, CRF Loans will be expected to work in an environment that relies on collaboration, flexibility and the ability to manage both formal and informal reporting relationships. The role reports to the Director, CRF Loans and works closely with team members. Equality Diversity and Inclusion Statement : Arts Council is committed to being an inclusive employer, building an inclusive workplace, and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. If there are any adjustments that would support you in your application, please do let us know when you apply. If you are disabled, Evenbreak is able to provide support with your application. For further information please visit their website here We participate in the 'Offer an Interview' scheme which means that we offer an interview to any disabled candidates who meet the essential criteria for the role they're applying to, subject to the volume of applications received. Disabled candidates, those living with a long-term condition and/ or neurodivergent candidates may be eligible for this scheme. The scheme uses the definition of disability from the Equality Act 2010 to determine eligibility. More information is included in the application guidance. About us: Arts Council offers a range of benefits to our employees including hybrid and flexible working, a generous annual leave allowance and the Arts Council Retirement Plan - a final salary scheme. To find out more, click here . Our Code of Ethics requires that employees of the Arts Council are not able to receive an Arts Council grant, investment or loan funding - either in person, as a member of a partnership, or for any organisation they own. There are also limitations on board or CEO positions employees can hold in organisations we fund. For more information on this, please talk to the recruiting manager or contact We believe our recruitment process should be inclusive and transparent. Find out what to expect with our application Guidance: How to apply and recruitment selection process Arts Council England and more about our commitment to diversity on our website here . To view the job description please click here To view the recruitment pack which outlines more details about working for Arts Council please click here Job ref: EIN11 Closing date: 09:00, Friday 15 May 1st Interview: (virtual) w/c 26 May 2nd Interview: (virtual) w/c 01 June Please note: We do NOT accept CVs or cover letters as part of our recruitment process. If you require any documentation in an alternative format, please contact
Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
May 09, 2026
Full time
Job Title: Sales & Customer Service Representative Location: Liverpool / Hybrid Salary: 26,938 - 28,609 per annum Plus up to 2,000 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 17:30pm. The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, target-driven inbound sales environment where teamwork and positivity are part of the company culture. The Insurance Sales Agent position will demand the very best of your sales and customer services skills as you deal with new and existing customers. What you will be doing: Quoting and closing new or renewal business enquires Building and maintaining long-standing client relationships Amending customer policies, payments and schedules Retaining existing clients at renewal Supporting customers with existing policy amendments Working towards individual and team targets Providing excellent rapport building skills. Handling sensitive information and following data protection principles Adhering to strict FCA guidelines Providing a professional service and promoting our brand in a positive manner We are looking for colleagues who are: As well as a passion for the job, below are the skills we are looking for to be successful in the role: A positive "can do" attitude Excellent verbal and written communication skills Great listening skills High level of accuracy and attention to detail Good problem solver Ability to work in a fast paced environment Ability to multi-task and manage time effectively Be able to demonstrate patience and empathy Excellent customer service skills, incorporating a confident and polite telephone manner Previous Insurance or Financial Services Industry Experience Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and well-being Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply : We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered.
Join a leading national practice in their specialist contentious and investigations team , delivering some of the most complex and high-profile insolvency work in the UK. They're looking for a Senior Insolvency Administrator or Assistant Manager to join their team. This is an exceptional opportunity to work on cases that go far beyond routine liquidations and bankruptcies, think cross-border issues, complex litigation, and high-profile bankruptcies that make headlines. What you'll do: Handle intricate contentious insolvency matters, including investigations and litigation support. Work closely with senior stakeholders and present cases in court. Bring ideas and suggestions to improve efficiency and processes-the team values innovation and collaboration. What's on offer: Full Study Support for professional qualifications (CPI, JIEB, ACA). Hybrid Working for flexibility. 26 Days Holiday plus the option to purchase additional days. Comprehensive Benefits including private healthcare, financial well-being programs, and access to a virtual GP. A chance to work on the most interesting contentious cases nationwide , gaining exposure to complex, high-value matters. If you're an experienced insolvency professional with a passion for contentious work and investigations, this is your chance to join a team that sets the standard for excellence in the industry. If you'd like to apply or have a confidential chat to find out more details, click apply! If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
May 08, 2026
Full time
Join a leading national practice in their specialist contentious and investigations team , delivering some of the most complex and high-profile insolvency work in the UK. They're looking for a Senior Insolvency Administrator or Assistant Manager to join their team. This is an exceptional opportunity to work on cases that go far beyond routine liquidations and bankruptcies, think cross-border issues, complex litigation, and high-profile bankruptcies that make headlines. What you'll do: Handle intricate contentious insolvency matters, including investigations and litigation support. Work closely with senior stakeholders and present cases in court. Bring ideas and suggestions to improve efficiency and processes-the team values innovation and collaboration. What's on offer: Full Study Support for professional qualifications (CPI, JIEB, ACA). Hybrid Working for flexibility. 26 Days Holiday plus the option to purchase additional days. Comprehensive Benefits including private healthcare, financial well-being programs, and access to a virtual GP. A chance to work on the most interesting contentious cases nationwide , gaining exposure to complex, high-value matters. If you're an experienced insolvency professional with a passion for contentious work and investigations, this is your chance to join a team that sets the standard for excellence in the industry. If you'd like to apply or have a confidential chat to find out more details, click apply! If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
May 08, 2026
Full time
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
May 08, 2026
Full time
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview As a Trainee / Graduate in the Restructuring team, you will be responsible for supporting your colleagues' case portfolio. Your primary goal is to ensure all statutory obligations are met and the Insolvency Practitioner's (IP) duties are upheld to maximise returns for creditors. You will support on caseloads efficiently and effectively, managing your workload independently and meeting critical deadlines, which requires excellent organisational skills. Maintaining a commercial perspective is essential to uphold the firm's reputation and standards. Collaboration with managers, IPs, and other team members is crucial to ensure cases progress smoothly and close in a timely manner. As you develop and gain more experience, you will begin to start managing your own cases and will be supported on these cases by more senior colleagues. Key Responsibilities The duties and responsibilities will vary case to case but are likely to include: Issuing statutory documentation in accordance with case diaries Communicating with creditors to address any queries Preparation of reports, in line with insolvency legislation and best practice (training will be given) Managing own workload to ensure deadlines are met whilst ensuring that work is completed with accuracy and to a high standard Taking responsibility and proactive management of ongoing compliance of cases Provide ongoing support and assistance to other members of the team Attending site visits as and when required Developing and maintaining strong working relationships with accountants/agents/banks/lawyers/financial institutions Further Development FRP is committed to ongoing development and will support further training and professional qualifications. This could include pathways such as the ICAEW Certificate in Insolvency or CPI qualification. Qualifications An expected or obtained 1st or 2:1 degree or alternatively, expected or obtained two A-levels (or an equivalent qualification) for non-graduates GCSE English and Mathematics grade 4 or above Ability to exhibit our core values of being clear, honest and considered in your approach to work Highly motivated team player with excellent communication and interpersonal skills when engaging with clients and colleagues Diligent with keen attention to detail and a professional approach to work Adaptable and flexible approach to work with a genuine willingness to learn Excellent organisational and administration skills with good knowledge of Microsoft Office packages including Word, Excel, and Outlook Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
May 07, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview As a Trainee / Graduate in the Restructuring team, you will be responsible for supporting your colleagues' case portfolio. Your primary goal is to ensure all statutory obligations are met and the Insolvency Practitioner's (IP) duties are upheld to maximise returns for creditors. You will support on caseloads efficiently and effectively, managing your workload independently and meeting critical deadlines, which requires excellent organisational skills. Maintaining a commercial perspective is essential to uphold the firm's reputation and standards. Collaboration with managers, IPs, and other team members is crucial to ensure cases progress smoothly and close in a timely manner. As you develop and gain more experience, you will begin to start managing your own cases and will be supported on these cases by more senior colleagues. Key Responsibilities The duties and responsibilities will vary case to case but are likely to include: Issuing statutory documentation in accordance with case diaries Communicating with creditors to address any queries Preparation of reports, in line with insolvency legislation and best practice (training will be given) Managing own workload to ensure deadlines are met whilst ensuring that work is completed with accuracy and to a high standard Taking responsibility and proactive management of ongoing compliance of cases Provide ongoing support and assistance to other members of the team Attending site visits as and when required Developing and maintaining strong working relationships with accountants/agents/banks/lawyers/financial institutions Further Development FRP is committed to ongoing development and will support further training and professional qualifications. This could include pathways such as the ICAEW Certificate in Insolvency or CPI qualification. Qualifications An expected or obtained 1st or 2:1 degree or alternatively, expected or obtained two A-levels (or an equivalent qualification) for non-graduates GCSE English and Mathematics grade 4 or above Ability to exhibit our core values of being clear, honest and considered in your approach to work Highly motivated team player with excellent communication and interpersonal skills when engaging with clients and colleagues Diligent with keen attention to detail and a professional approach to work Adaptable and flexible approach to work with a genuine willingness to learn Excellent organisational and administration skills with good knowledge of Microsoft Office packages including Word, Excel, and Outlook Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description We are seeking a commercially focused Business Development Manager to support the continued growth of our advisory practice in Manchester and the wider North West region. This is a key outward-facing role responsible for originating new opportunities, nurturing high-value professional relationships, and working closely with Partners to deliver FRP's market-leading advisory services. Key Responsibilities Business Development & Revenue Generation Drive FRP's business development activity across Manchester and the North West, increasing market visibility and referral flows. Consistently generate significant annual fee income through securing advisory engagements across multiple service lines with the ability to build a multi-year pipeline of work. Develop and expand a high-quality network of referrers including accountants, solicitors, ABLs, finance brokers and other professionals. Achieve high referral-to-engagement conversion rates through credibility, technical understanding and relationship management Market Presence & Relationship Building Maintain regular contact with key introducers through meetings, calls, events and thought-leadership initiatives. Represent FRP at networking events, roundtables, conferences and professional forums across the region. Promote FRP's full suite of services including Restructuring Advisory, Corporate Finance, Debt Advisory, Financial Advisory, Real Estate Advisory and Forensic Services. Identify new market opportunities and emerging sectors for business development focus. Experience & Skills Required Strong background in business development within professional services or financial services markets. Excellent relationship-building and stakeholder management skills. Proven significant annual fee generation with evidence of sustained referrer growth. Strong existing network within the North West professional services community. Ability to identify and shape commercial opportunities for FRP across all service lines Desirable Knowledge of formal restructuring and insolvency processes (Administrations, Liquidations and Company Voluntary Arrangements) Previous experience working within a Partner-led professional services environment. Personal Attributes Highly motivated self-starter with strong commercial instincts. Confident and credible networker with excellent interpersonal skills. Collaborative team player, comfortable working closely with Partners. Strong organisational skills and a disciplined approach to pipeline management. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice. Confident : Our guidance is backed by expertise and evidence. Pragmatic : We focus on practical solutions and tangible outcomes. Real : We are professional yet approachable, understanding the challenges our clients face. Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
May 07, 2026
Full time
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description We are seeking a commercially focused Business Development Manager to support the continued growth of our advisory practice in Manchester and the wider North West region. This is a key outward-facing role responsible for originating new opportunities, nurturing high-value professional relationships, and working closely with Partners to deliver FRP's market-leading advisory services. Key Responsibilities Business Development & Revenue Generation Drive FRP's business development activity across Manchester and the North West, increasing market visibility and referral flows. Consistently generate significant annual fee income through securing advisory engagements across multiple service lines with the ability to build a multi-year pipeline of work. Develop and expand a high-quality network of referrers including accountants, solicitors, ABLs, finance brokers and other professionals. Achieve high referral-to-engagement conversion rates through credibility, technical understanding and relationship management Market Presence & Relationship Building Maintain regular contact with key introducers through meetings, calls, events and thought-leadership initiatives. Represent FRP at networking events, roundtables, conferences and professional forums across the region. Promote FRP's full suite of services including Restructuring Advisory, Corporate Finance, Debt Advisory, Financial Advisory, Real Estate Advisory and Forensic Services. Identify new market opportunities and emerging sectors for business development focus. Experience & Skills Required Strong background in business development within professional services or financial services markets. Excellent relationship-building and stakeholder management skills. Proven significant annual fee generation with evidence of sustained referrer growth. Strong existing network within the North West professional services community. Ability to identify and shape commercial opportunities for FRP across all service lines Desirable Knowledge of formal restructuring and insolvency processes (Administrations, Liquidations and Company Voluntary Arrangements) Previous experience working within a Partner-led professional services environment. Personal Attributes Highly motivated self-starter with strong commercial instincts. Confident and credible networker with excellent interpersonal skills. Collaborative team player, comfortable working closely with Partners. Strong organisational skills and a disciplined approach to pipeline management. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice. Confident : Our guidance is backed by expertise and evidence. Pragmatic : We focus on practical solutions and tangible outcomes. Real : We are professional yet approachable, understanding the challenges our clients face. Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: • Hold a relevant professional qualification (ICAEW/ ACCA), with an appropriate amount of experience • An insolvency qualification is desirable, but not essential • Up to date understanding of regulatory and statutory requirements • Strong working knowledge of Excel, Word, PowerPoint and IPS • Excellent written and numerical skills • Good organisational and time management skills • Have a willingness to learn new things and thrive on new challenges • Self-motivated and enthusiastic team player • Operational experience of planning for and leading trading appointments. • Experience of planning for and engaging with senior level management and their stakeholder. • Demonstrable team leadership and mentoring skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 02, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: • Hold a relevant professional qualification (ICAEW/ ACCA), with an appropriate amount of experience • An insolvency qualification is desirable, but not essential • Up to date understanding of regulatory and statutory requirements • Strong working knowledge of Excel, Word, PowerPoint and IPS • Excellent written and numerical skills • Good organisational and time management skills • Have a willingness to learn new things and thrive on new challenges • Self-motivated and enthusiastic team player • Operational experience of planning for and leading trading appointments. • Experience of planning for and engaging with senior level management and their stakeholder. • Demonstrable team leadership and mentoring skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: • Hold a relevant professional qualification (ICAEW/ ACCA), with an appropriate amount of experience • An insolvency qualification is desirable, but not essential • Up to date understanding of regulatory and statutory requirements • Strong working knowledge of Excel, Word, PowerPoint and IPS • Excellent written and numerical skills • Good organisational and time management skills • Have a willingness to learn new things and thrive on new challenges • Self-motivated and enthusiastic team player • Operational experience of planning for and leading trading appointments. • Experience of planning for and engaging with senior level management and their stakeholder. • Demonstrable team leadership and mentoring skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 02, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: • Hold a relevant professional qualification (ICAEW/ ACCA), with an appropriate amount of experience • An insolvency qualification is desirable, but not essential • Up to date understanding of regulatory and statutory requirements • Strong working knowledge of Excel, Word, PowerPoint and IPS • Excellent written and numerical skills • Good organisational and time management skills • Have a willingness to learn new things and thrive on new challenges • Self-motivated and enthusiastic team player • Operational experience of planning for and leading trading appointments. • Experience of planning for and engaging with senior level management and their stakeholder. • Demonstrable team leadership and mentoring skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
