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it helpdesk technician
Planet Recruitment
IT Support Technician
Planet Recruitment Mansfield, Nottinghamshire
Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 15, 2026
Full time
Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
hireful
Service Desk Analyst
hireful
Fancy joining this global organisation as an IT Service Desk Analyst and become the first point of contact for IT support across a fast-growing organisation of over 250 associates. This is a hands-on, customer-facing role where you will play a key part in keeping our business running smoothly across hardware, software, networks, and cloud services. You will provide first-line IT support across multiple sites, managing incidents and service requests through the Service Desk system while ensuring issues are logged, tracked, and resolved efficiently. Acting as the face of IT, you will support users at all levels, troubleshoot Windows 11, Microsoft 365, Active Directory, VPN, LAN/WAN connectivity, and device provisioning using tools such as Microsoft Intune. You will also assist with telephony systems, including cloud contact centres, and support infrastructure and cybersecurity initiatives. Beyond day-to-day support, you will help maintain documentation, improve processes, identify recurring issues, and contribute to small IT projects. You will also be involved in onboarding new starters, training users, and ensuring accurate asset and software records are maintained. Role: IT Service Desk Analyst, IT Support Analyst, Service Desk Technician, IT Helpdesk Analyst, Technical Support Analyst, 1st Line IT Support, First Line IT Support etc. Location: Milton Keynes Salary: Highly competitive base + awesome benefits We are looking for someone with at least 3 years IT support experience, strong problem-solving skills, excellent communication, and a proactive mindset. Experience with ITIL, Active Directory, Office 365, and cloud-based technologies is highly desirable. You will join a supportive, forward-thinking business that invests in your development, offering protected learning time, strong benefits, and real opportunities to grow within a global organisation.
May 15, 2026
Full time
Fancy joining this global organisation as an IT Service Desk Analyst and become the first point of contact for IT support across a fast-growing organisation of over 250 associates. This is a hands-on, customer-facing role where you will play a key part in keeping our business running smoothly across hardware, software, networks, and cloud services. You will provide first-line IT support across multiple sites, managing incidents and service requests through the Service Desk system while ensuring issues are logged, tracked, and resolved efficiently. Acting as the face of IT, you will support users at all levels, troubleshoot Windows 11, Microsoft 365, Active Directory, VPN, LAN/WAN connectivity, and device provisioning using tools such as Microsoft Intune. You will also assist with telephony systems, including cloud contact centres, and support infrastructure and cybersecurity initiatives. Beyond day-to-day support, you will help maintain documentation, improve processes, identify recurring issues, and contribute to small IT projects. You will also be involved in onboarding new starters, training users, and ensuring accurate asset and software records are maintained. Role: IT Service Desk Analyst, IT Support Analyst, Service Desk Technician, IT Helpdesk Analyst, Technical Support Analyst, 1st Line IT Support, First Line IT Support etc. Location: Milton Keynes Salary: Highly competitive base + awesome benefits We are looking for someone with at least 3 years IT support experience, strong problem-solving skills, excellent communication, and a proactive mindset. Experience with ITIL, Active Directory, Office 365, and cloud-based technologies is highly desirable. You will join a supportive, forward-thinking business that invests in your development, offering protected learning time, strong benefits, and real opportunities to grow within a global organisation.
Ritz Recruitment Ltd
IT Endpoint Technician
Ritz Recruitment Ltd
An international scientific company is looking for an enthusiastic and proactive IT Endpoint Technician to join their growing IT team based in Euston, London. This is an excellent opportunity for someone with hands-on hardware experience who enjoys working in a fast-paced environment and wants to develop their career within IT support and infrastructure. The Role You will provide first-line desktop support and assist with the maintenance, configuration, deployment, and upgrading of IT hardware across the business. The role is heavily hardware-focused and involves supporting PCs, laptops, thin clients, printers, and mobile devices. Key responsibilities include: Performing hardware upgrades and repairs on PCs and laptops Deploying and configuring new IT equipment Managing and resolving IT helpdesk tickets Supporting users with desktop and endpoint issues Assisting with system maintenance and patching Setting up user accounts and supporting Active Directory tasks Visiting other company sites when required Supporting wider IT projects and infrastructure activities What We're Looking For Good hands-on hardware experience, including upgrading and replacing computer components Ideally at least 1 year of experience in a similar IT support role, although keen beginners will also be considered Enthusiastic, motivated, and eager to learn Strong communication and teamwork skills Comfortable working in a physically demanding role involving moving and setting up equipment Good knowledge of Microsoft operating systems Package & Benefits Starting salary of £30,784 24 days annual leave rising to 28 days after 5 years' service Monday to Friday, 08:00-17:00 (1-hour lunch break) Full-time onsite role based in Euston, London Occasional travel to other company sites Stable long-term opportunity within an international scientific organisation Please note: Flexible or home working is not available for this position.
May 15, 2026
Full time
An international scientific company is looking for an enthusiastic and proactive IT Endpoint Technician to join their growing IT team based in Euston, London. This is an excellent opportunity for someone with hands-on hardware experience who enjoys working in a fast-paced environment and wants to develop their career within IT support and infrastructure. The Role You will provide first-line desktop support and assist with the maintenance, configuration, deployment, and upgrading of IT hardware across the business. The role is heavily hardware-focused and involves supporting PCs, laptops, thin clients, printers, and mobile devices. Key responsibilities include: Performing hardware upgrades and repairs on PCs and laptops Deploying and configuring new IT equipment Managing and resolving IT helpdesk tickets Supporting users with desktop and endpoint issues Assisting with system maintenance and patching Setting up user accounts and supporting Active Directory tasks Visiting other company sites when required Supporting wider IT projects and infrastructure activities What We're Looking For Good hands-on hardware experience, including upgrading and replacing computer components Ideally at least 1 year of experience in a similar IT support role, although keen beginners will also be considered Enthusiastic, motivated, and eager to learn Strong communication and teamwork skills Comfortable working in a physically demanding role involving moving and setting up equipment Good knowledge of Microsoft operating systems Package & Benefits Starting salary of £30,784 24 days annual leave rising to 28 days after 5 years' service Monday to Friday, 08:00-17:00 (1-hour lunch break) Full-time onsite role based in Euston, London Occasional travel to other company sites Stable long-term opportunity within an international scientific organisation Please note: Flexible or home working is not available for this position.
Shift Leader
Jones Lang LaSalle Incorporated
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently recruiting for a Residential Maintenance Engineer to work on one of our high-end, prestigious client sites in London Mayfair. The site in itself is a mixed commercial and retail and residential building and one of newest in the local area. The main aim of this is to support the Supervisor and the team on maintaining the mechanical and electrical equipment and ensure we deliver our SLA and KPI as outlined and agreed. You will be an integral part of the established team on this site. The successful candidate will be required required to work Monday to Friday, 8-5pm. Purpose: Provision of all-round engineering support, maintaining the building infrastructure. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.It is the Engineers role to support the Contract Delivery Manager at Park House Apartments by being the dedicated engineer for the apartments and an integral member of the team delivering engineering excellence across the full spectrum of services.The hours of work are days only (08:00 - 17:00) "this could change based on the requirements of the property" there will also be a need to be on a ON-CALL rota for out of hours attendance in the event of emergency. Duties and Responsibilities: Operate all systems within the buildings in a competent, effective and efficient manner Issue relevant site Permits as part of the Safe System of Work Completion of PPM and reactive tasks and update the system. Ensure that daily tours are completed and repair or report any defects found via the Landlord helpdesk Identification of materials required to be ordered in a timely manner and completion of the internal Materials Request Form Comply with both statutory and company health, safety and environmental regulations and policies. Timely implementation and recording of statutory inspections including accurate recording of fire, access equipment and water hygiene records within their specified folders. Ensure that Specialist Service Provider worksheets are signed off, the quality of work is inspected and recommendations are escalated to the Contract Delivery Manager The Shift team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeepingThe Engineer will be expected to operate and trouble shoot all building systems but not be limited to the following: Building Management Systems and electrical monitoring Blind Control system Air handling, air conditioning and terminal units - VAV and CRAC Window Vent Systems Cooling tower plant Domestic water services Fire prevention and detection systems + Sprinklers and wet risers Fire alarm and voice alarm VESDA Fire suppression Variable speed drives Generators, load banks and controls AC, DC single phase and three phase motors UPS systems, batteries, static switches and associated controls Emergency lighting High and Low voltage switch panels and associated breakers Skills: Approved apprenticeship or appropriate experience within Building Services Excellent communication skills and the ability to deal with staff and Customers at all levels Formal qualification in mechanical engineering Experience as an end user of a Building Management Systems Intermediate computer literacy using Windows Office applications (Word, Excel and Outlook) Self-motivated and able to work on own initiative as well as part of a team Excellent numeracy and literacy skills, with experience of report writing Qualifications: Previously Pressure systems Authorised Person C&G or equivilent in Mechanical Engineering HND/HNC Qualified Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation - must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment to providing a high quality, professional service Ability to develop a good understanding of the customers' business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem solving skills Ability to remain calm under pressure Reliable Detail conscious Employee Benefits: Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays Standby rate is £15 per day and £50 on bank holidays 24 days holiday plus bank holidays (pro rata into shifts for shift workers) Ability to buy and sell holidays - buy 5 days & sell 2 days Life assurance Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people
May 15, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are currently recruiting for a Residential Maintenance Engineer to work on one of our high-end, prestigious client sites in London Mayfair. The site in itself is a mixed commercial and retail and residential building and one of newest in the local area. The main aim of this is to support the Supervisor and the team on maintaining the mechanical and electrical equipment and ensure we deliver our SLA and KPI as outlined and agreed. You will be an integral part of the established team on this site. The successful candidate will be required required to work Monday to Friday, 8-5pm. Purpose: Provision of all-round engineering support, maintaining the building infrastructure. Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice.It is the Engineers role to support the Contract Delivery Manager at Park House Apartments by being the dedicated engineer for the apartments and an integral member of the team delivering engineering excellence across the full spectrum of services.The hours of work are days only (08:00 - 17:00) "this could change based on the requirements of the property" there will also be a need to be on a ON-CALL rota for out of hours attendance in the event of emergency. Duties and Responsibilities: Operate all systems within the buildings in a competent, effective and efficient manner Issue relevant site Permits as part of the Safe System of Work Completion of PPM and reactive tasks and update the system. Ensure that daily tours are completed and repair or report any defects found via the Landlord helpdesk Identification of materials required to be ordered in a timely manner and completion of the internal Materials Request Form Comply with both statutory and company health, safety and environmental regulations and policies. Timely implementation and recording of statutory inspections including accurate recording of fire, access equipment and water hygiene records within their specified folders. Ensure that Specialist Service Provider worksheets are signed off, the quality of work is inspected and recommendations are escalated to the Contract Delivery Manager The Shift team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeepingThe Engineer will be expected to operate and trouble shoot all building systems but not be limited to the following: Building Management Systems and electrical monitoring Blind Control system Air handling, air conditioning and terminal units - VAV and CRAC Window Vent Systems Cooling tower plant Domestic water services Fire prevention and detection systems + Sprinklers and wet risers Fire alarm and voice alarm VESDA Fire suppression Variable speed drives Generators, load banks and controls AC, DC single phase and three phase motors UPS systems, batteries, static switches and associated controls Emergency lighting High and Low voltage switch panels and associated breakers Skills: Approved apprenticeship or appropriate experience within Building Services Excellent communication skills and the ability to deal with staff and Customers at all levels Formal qualification in mechanical engineering Experience as an end user of a Building Management Systems Intermediate computer literacy using Windows Office applications (Word, Excel and Outlook) Self-motivated and able to work on own initiative as well as part of a team Excellent numeracy and literacy skills, with experience of report writing Qualifications: Previously Pressure systems Authorised Person C&G or equivilent in Mechanical Engineering HND/HNC Qualified Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation - must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment to providing a high quality, professional service Ability to develop a good understanding of the customers' business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem solving skills Ability to remain calm under pressure Reliable Detail conscious Employee Benefits: Overtime x1.5 on weekday and x2 on weekends + day in lieu on bank holidays Standby rate is £15 per day and £50 on bank holidays 24 days holiday plus bank holidays (pro rata into shifts for shift workers) Ability to buy and sell holidays - buy 5 days & sell 2 days Life assurance Auto-enrolment company pension scheme Employee Assistance Program (EAP) Cycle to work scheme Purchase an electric vehicle via salary sacrifice Employee discounts with various brands Learning and development programs, training and career opportunities. Location: On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people
Rebel Recruitment Limited
IT Support Technician
Rebel Recruitment Limited Nottingham, Nottinghamshire
Role: IT Support Technician Location: Nottinghamshire Working pattern: Office based Salary: Up to £32k About the Role This is a hands-on, technically varied role for an experienced IT professional who enjoys solving complex problems, supporting users, and improving systems that underpin a busy organisation. As an Advanced IT Support Technician, you ll be a key part of the IT team, ensuring systems remain stable, secure, and high-performing. You ll not only resolve escalated technical issues, but also play an active role in mentoring others, improving processes, and contributing to IT projects that shape how the business operates. This role suits someone who thrives in a fast-paced environment, communicates clearly with both technical and non-technical users, and takes pride in delivering reliable, high-quality IT support. What You ll Be Doing You ll take ownership of escalated technical issues across 1st to 3rd line support, diagnosing and resolving hardware, software, and network problems while supporting and guiding junior colleagues. You ll work closely with core infrastructure including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms such as Hyper-V, ensuring systems remain robust and dependable. Network troubleshooting will form part of your day-to-day work, including DNS, DHCP, TCP/IP, VLANs, and firewall-related issues, helping to maintain smooth business operations. You ll also support internally developed business applications and tools, working with stakeholders and developers to resolve issues and improve usability. Alongside support duties, you ll contribute to IT projects such as system upgrades, hardware deployments, migrations, and ongoing improvements to processes and documentation. What You Bring You ll have strong experience in a helpdesk or IT support environment and feel confident working across multiple technical layers. You ll also bring: Strong problem-solving and diagnostic skills Experience with Microsoft 365, particularly Excel (including VBA) Solid understanding of Windows and Windows Server environments Good communication skills and a collaborative approach An interest in infrastructure and how systems connect and operate Basic understanding of SQL (desirable but not essential) A proactive attitude and willingness to learn and develop You ll be adaptable, organised, and comfortable working in a changing environment where priorities can shift quickly. What This Role Offers You This is a role where your technical ability will be valued and developed. You ll have the opportunity to mentor others, work on meaningful IT projects, and broaden your exposure across infrastructure, systems, and business applications, all while being part of a supportive and forward-thinking IT team.
May 15, 2026
Full time
Role: IT Support Technician Location: Nottinghamshire Working pattern: Office based Salary: Up to £32k About the Role This is a hands-on, technically varied role for an experienced IT professional who enjoys solving complex problems, supporting users, and improving systems that underpin a busy organisation. As an Advanced IT Support Technician, you ll be a key part of the IT team, ensuring systems remain stable, secure, and high-performing. You ll not only resolve escalated technical issues, but also play an active role in mentoring others, improving processes, and contributing to IT projects that shape how the business operates. This role suits someone who thrives in a fast-paced environment, communicates clearly with both technical and non-technical users, and takes pride in delivering reliable, high-quality IT support. What You ll Be Doing You ll take ownership of escalated technical issues across 1st to 3rd line support, diagnosing and resolving hardware, software, and network problems while supporting and guiding junior colleagues. You ll work closely with core infrastructure including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms such as Hyper-V, ensuring systems remain robust and dependable. Network troubleshooting will form part of your day-to-day work, including DNS, DHCP, TCP/IP, VLANs, and firewall-related issues, helping to maintain smooth business operations. You ll also support internally developed business applications and tools, working with stakeholders and developers to resolve issues and improve usability. Alongside support duties, you ll contribute to IT projects such as system upgrades, hardware deployments, migrations, and ongoing improvements to processes and documentation. What You Bring You ll have strong experience in a helpdesk or IT support environment and feel confident working across multiple technical layers. You ll also bring: Strong problem-solving and diagnostic skills Experience with Microsoft 365, particularly Excel (including VBA) Solid understanding of Windows and Windows Server environments Good communication skills and a collaborative approach An interest in infrastructure and how systems connect and operate Basic understanding of SQL (desirable but not essential) A proactive attitude and willingness to learn and develop You ll be adaptable, organised, and comfortable working in a changing environment where priorities can shift quickly. What This Role Offers You This is a role where your technical ability will be valued and developed. You ll have the opportunity to mentor others, work on meaningful IT projects, and broaden your exposure across infrastructure, systems, and business applications, all while being part of a supportive and forward-thinking IT team.
Rise Technical Recruitment
AV Technical Support Engineer
Rise Technical Recruitment Bolton, Lancashire
Desk-Based AV Technical Support Engineer Bolton - Hybrid/Remote 30,000 to 40,000 + Training + Holiday + Pension Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required. This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation. The Role: Providing remote technical support for AV systems and meeting room technology Diagnosing and resolving faults via phone, email and remote access tools Supporting video conferencing, audio and control systems Monitoring systems proactively and responding to alerts Logging incidents, resolutions and system documentation accurately The Person Background in AV support, helpdesk or technical engineering roles Strong troubleshooting and fault-finding skills Good understanding of AV signal flow, conferencing and audio systems Experience with ticketing or helpdesk systems Confident supporting non-technical users remotely Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 15, 2026
Full time
Desk-Based AV Technical Support Engineer Bolton - Hybrid/Remote 30,000 to 40,000 + Training + Holiday + Pension Are you an AV professional who enjoys solving technical problems remotely, supporting end users and keeping audio-visual systems running smoothly from a desk-based environment rather than on site? This is an excellent opportunity to join a growing technology business where you will play a key role in providing remote AV support across a wide range of customer environments. You will be responsible for troubleshooting, monitoring and maintaining AV systems, acting as a vital point of contact for users and clients. The role is primarily desk-based, offering a stable working pattern with the flexibility of home or hybrid working. You will support modern conferencing, audio and control systems, working closely with internal teams and escalating to field engineers when required. This position would suit an AV Support Engineer, Helpdesk Technician or AV Technician looking for a long-term, remote-focused role with clear responsibility, technical variety and progression potential within a forward-thinking organisation. The Role: Providing remote technical support for AV systems and meeting room technology Diagnosing and resolving faults via phone, email and remote access tools Supporting video conferencing, audio and control systems Monitoring systems proactively and responding to alerts Logging incidents, resolutions and system documentation accurately The Person Background in AV support, helpdesk or technical engineering roles Strong troubleshooting and fault-finding skills Good understanding of AV signal flow, conferencing and audio systems Experience with ticketing or helpdesk systems Confident supporting non-technical users remotely Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Ideal Personnel & Recruitment Solutions Limited
Building Services Assistant
Ideal Personnel & Recruitment Solutions Limited Bletchley, Buckinghamshire
Our client has an exciting opportunity for a reliable Building Services Assistant to join their Facilities Team. The role is permanent, working full-time, working 37.5 hours a week, Monday to Thursday 8am to 4:15pm and Friday 8am to 3pm. The role supports the day-to-day maintenance of the buildings, helping to ensure a safe, compliant and well-maintained environment for staff and visitors. You will carry out a range of routine maintenance duties including minor plumbing, general building repairs, inspections and responding to helpdesk requests. Working closely with other Technicians and supervisors, you will support planned and reactive maintenance across all areas. The ideal candidate will have practical maintenance experience, a strong focus on safety and compliance, good teamwork skills and the ability to use IT systems to record work. Main duties of the job Carry out basic plumbing work, including unblocking drains, replacing taps, and addressing minor leaks Support minor mechanical repairs, routine checks, and general building fabric duties. Deliver handyman-level jobs such as fixtures, fittings, minor carpentry, and general repairs across the estate. Respond to Estates helpdesk requests, ensuring timely completion or escalation of issues. Assist Estates Technicians and Trades in delivering PPMs and reactive maintenance activities. Support safe working practices, following policies, and relevant safety procedures. To assist with out-of-hours services and issues alongside other members of the facilities team. Liaise with and monitor contractors as required. To understand and carry out waste disposal processes in line with environmental policy. To assist the facilities Team with operating the Security & Fire Systems. To monitor the security for the site alongside the other members of the facilities team. Requirements: The post holder will be a multi-skilled support operative with experience in routine mechanical and building maintenance. Fork Truck License or be willing to go on training courses to achieve this. Full UK Driving licence Experience of maintenance repairs (DIY Level) and using hand tools Manual Handling Good communication and organisation skills Working at Height (In house training provided) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
May 14, 2026
Full time
Our client has an exciting opportunity for a reliable Building Services Assistant to join their Facilities Team. The role is permanent, working full-time, working 37.5 hours a week, Monday to Thursday 8am to 4:15pm and Friday 8am to 3pm. The role supports the day-to-day maintenance of the buildings, helping to ensure a safe, compliant and well-maintained environment for staff and visitors. You will carry out a range of routine maintenance duties including minor plumbing, general building repairs, inspections and responding to helpdesk requests. Working closely with other Technicians and supervisors, you will support planned and reactive maintenance across all areas. The ideal candidate will have practical maintenance experience, a strong focus on safety and compliance, good teamwork skills and the ability to use IT systems to record work. Main duties of the job Carry out basic plumbing work, including unblocking drains, replacing taps, and addressing minor leaks Support minor mechanical repairs, routine checks, and general building fabric duties. Deliver handyman-level jobs such as fixtures, fittings, minor carpentry, and general repairs across the estate. Respond to Estates helpdesk requests, ensuring timely completion or escalation of issues. Assist Estates Technicians and Trades in delivering PPMs and reactive maintenance activities. Support safe working practices, following policies, and relevant safety procedures. To assist with out-of-hours services and issues alongside other members of the facilities team. Liaise with and monitor contractors as required. To understand and carry out waste disposal processes in line with environmental policy. To assist the facilities Team with operating the Security & Fire Systems. To monitor the security for the site alongside the other members of the facilities team. Requirements: The post holder will be a multi-skilled support operative with experience in routine mechanical and building maintenance. Fork Truck License or be willing to go on training courses to achieve this. Full UK Driving licence Experience of maintenance repairs (DIY Level) and using hand tools Manual Handling Good communication and organisation skills Working at Height (In house training provided) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Get Staffed Online Recruitment Limited
1st Line Support Technician
Get Staffed Online Recruitment Limited Reading, Berkshire
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in the Reading office initially, with 2 days' work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you're enthusiastic, customer-oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.
May 14, 2026
Full time
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days' WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About Our Client Our client is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. They pride themselves on exceptional customer service and technical excellence. The Opportunity Our client is looking for a motivated and customer-focused 1st Line Support Technician to join their friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. The successful candidate will be the first point of contact for their clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and the ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What's on Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in the Reading office initially, with 2 days' work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you're enthusiastic, customer-oriented, and ready to start or build your career in IT support, our client would love to hear from you. Apply now by sending your CV.
Rise Technical Recruitment
Network Manager / IT Lead
Rise Technical Recruitment
Network Manager / IT Lead Sutton 47,000 - 52,000 + Pension + Holidays + Excellent Benefits Are you an experienced Network Manager or IT professional looking for the chance to take ownership of a full IT transformation? Do you want a role where you can shape strategy, modernise infrastructure, build a team and make a genuine impact across a school environment? This is an excellent opportunity to join a well-established secondary school that is investing heavily into its IT provision and looking to bring more technical expertise in-house. The school has already made strong progress with staff laptops, interactive classroom technology and Microsoft-based systems, but they are now looking for the right person to take their network, cloud infrastructure and wider IT strategy to the next level. In this role, you will be responsible for leading the school's IT function, managing day-to-day network and helpdesk operations, supporting the move towards cloud-based Microsoft 365 systems, and helping develop a long-term technology roadmap. You will also play a key role in shaping the future IT team, including helping recruit and support an additional IT Technician. The ideal candidate will have strong network management experience and a good understanding of Microsoft 365, cloud migration, infrastructure and IT support. Experience in a school or education environment would be highly beneficial, but candidates from wider industry backgrounds will also be considered if they have the right technical knowledge and motivation to move into a meaningful, long-term role. This is a fantastic opportunity for someone who wants more than a standard support role. You will have the chance to work with a blank canvas, influence strategy, improve systems, support staff and students, and become a key part of the school's future development. The Role Lead and manage the school's IT network and infrastructure Support the transition towards Microsoft 365 and cloud-based systems Manage day-to-day IT operations, network issues and helpdesk support Work with senior leadership on IT strategy, budgets and future development Bring more IT expertise in-house while working alongside external IT partners Help recruit and develop an additional IT Technician Support staff in getting the most out of technology to enhance teaching and learning Fully on-site role within a large secondary school environment The Person Experienced Network Manager, IT Manager, Infrastructure Engineer or similar Strong knowledge of networks, Microsoft 365, cloud systems and IT infrastructure Able to balance hands-on technical work with strategic planning Confident supporting users and managing IT priorities across a busy organisation School or education experience would be desirable but is not essential Looking for a long-term role where they can build, improve and take ownership Wants to make a real impact on staff, students and the future of IT provision in a school environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
May 14, 2026
Full time
Network Manager / IT Lead Sutton 47,000 - 52,000 + Pension + Holidays + Excellent Benefits Are you an experienced Network Manager or IT professional looking for the chance to take ownership of a full IT transformation? Do you want a role where you can shape strategy, modernise infrastructure, build a team and make a genuine impact across a school environment? This is an excellent opportunity to join a well-established secondary school that is investing heavily into its IT provision and looking to bring more technical expertise in-house. The school has already made strong progress with staff laptops, interactive classroom technology and Microsoft-based systems, but they are now looking for the right person to take their network, cloud infrastructure and wider IT strategy to the next level. In this role, you will be responsible for leading the school's IT function, managing day-to-day network and helpdesk operations, supporting the move towards cloud-based Microsoft 365 systems, and helping develop a long-term technology roadmap. You will also play a key role in shaping the future IT team, including helping recruit and support an additional IT Technician. The ideal candidate will have strong network management experience and a good understanding of Microsoft 365, cloud migration, infrastructure and IT support. Experience in a school or education environment would be highly beneficial, but candidates from wider industry backgrounds will also be considered if they have the right technical knowledge and motivation to move into a meaningful, long-term role. This is a fantastic opportunity for someone who wants more than a standard support role. You will have the chance to work with a blank canvas, influence strategy, improve systems, support staff and students, and become a key part of the school's future development. The Role Lead and manage the school's IT network and infrastructure Support the transition towards Microsoft 365 and cloud-based systems Manage day-to-day IT operations, network issues and helpdesk support Work with senior leadership on IT strategy, budgets and future development Bring more IT expertise in-house while working alongside external IT partners Help recruit and develop an additional IT Technician Support staff in getting the most out of technology to enhance teaching and learning Fully on-site role within a large secondary school environment The Person Experienced Network Manager, IT Manager, Infrastructure Engineer or similar Strong knowledge of networks, Microsoft 365, cloud systems and IT infrastructure Able to balance hands-on technical work with strategic planning Confident supporting users and managing IT priorities across a busy organisation School or education experience would be desirable but is not essential Looking for a long-term role where they can build, improve and take ownership Wants to make a real impact on staff, students and the future of IT provision in a school environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
CleartrustMSP
1st Line Support Technician
CleartrustMSP
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and our ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What We Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in our Reading office initially, with 2 days work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop your IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you re enthusiastic, customer-oriented, and ready to start or build your career in IT support, we d love to hear from you. Apply now by sending your CV.
May 13, 2026
Full time
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and our ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What We Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in our Reading office initially, with 2 days work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop your IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you re enthusiastic, customer-oriented, and ready to start or build your career in IT support, we d love to hear from you. Apply now by sending your CV.
Allegis Global Solutions Limited (AGS)
Fabric Technician
Allegis Global Solutions Limited (AGS) Reading, Berkshire
Duties and Responsibilities: Operate all systems within the buildings in a competent, effective, and efficient manner. Issue relevant site Permits as part of the Safe System of Work. Completion of PPM and Reactive Tasks and update the electronic workflow system keeping the records compliant. Ensure that daily checks are completed and repair, report any defects found via the FM helpdesk. Identification of materials required to be ordered & installed in a timely manner. Comply with both statutory and company health, safety and environmental regulations and policies. Ensure that Specialist Service Provider worksheets are reviewed & signed off, the quality of work is inspected, and recommendations are escalated to the Supervisor. The Site team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping The Engineer will be expected to work, and trouble shoot all building systems but not be limited to the following: Decorating and general fabric repairs Small plumbing repairs Building Management Systems & Minor Electrical Monitoring (Training Given). HVAC Systems, Including Humidifiers (Training Given). Air Handling, Air Conditioning & Chillers (Training Given). Domestic Water Services & Plumbing. Pumps, Motors & Variable Speed Drive (Training Given). Hot Water Calorifiers (Training Given). Fire Systems (Training Given). Previous knowledge of a compliance role an advantage Skills: Appropriate experience within Building Fabric Services Excellent communication skills and the ability to deal with staff and Customers at all levels Experience as an end user of a Building Management Systems (Trend). (Training Given). Intermediate computer literacy using Windows Office applications (Word, Excel, and Outlook) PDA & Tablet use. Self-motivated and able to work on own initiative as well as part of a team. Excellent numeracy and literacy skills, with experience of report writing. Be able to adapt and work as a team outside of their trade but within their capabilities. Qualifications: Advantage C&G or equivalent experience in Fabric Engineering. Legionella Awareness - L8 ACOP. Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills & computer skills.
May 13, 2026
Contractor
Duties and Responsibilities: Operate all systems within the buildings in a competent, effective, and efficient manner. Issue relevant site Permits as part of the Safe System of Work. Completion of PPM and Reactive Tasks and update the electronic workflow system keeping the records compliant. Ensure that daily checks are completed and repair, report any defects found via the FM helpdesk. Identification of materials required to be ordered & installed in a timely manner. Comply with both statutory and company health, safety and environmental regulations and policies. Ensure that Specialist Service Provider worksheets are reviewed & signed off, the quality of work is inspected, and recommendations are escalated to the Supervisor. The Site team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping The Engineer will be expected to work, and trouble shoot all building systems but not be limited to the following: Decorating and general fabric repairs Small plumbing repairs Building Management Systems & Minor Electrical Monitoring (Training Given). HVAC Systems, Including Humidifiers (Training Given). Air Handling, Air Conditioning & Chillers (Training Given). Domestic Water Services & Plumbing. Pumps, Motors & Variable Speed Drive (Training Given). Hot Water Calorifiers (Training Given). Fire Systems (Training Given). Previous knowledge of a compliance role an advantage Skills: Appropriate experience within Building Fabric Services Excellent communication skills and the ability to deal with staff and Customers at all levels Experience as an end user of a Building Management Systems (Trend). (Training Given). Intermediate computer literacy using Windows Office applications (Word, Excel, and Outlook) PDA & Tablet use. Self-motivated and able to work on own initiative as well as part of a team. Excellent numeracy and literacy skills, with experience of report writing. Be able to adapt and work as a team outside of their trade but within their capabilities. Qualifications: Advantage C&G or equivalent experience in Fabric Engineering. Legionella Awareness - L8 ACOP. Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills & computer skills.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit Hemsby, Norfolk
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
May 13, 2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit Scarborough, Yorkshire
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
May 13, 2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit Tonypandy, Mid Glamorgan
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
May 13, 2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
May 13, 2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit Desborough, Northamptonshire
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
May 13, 2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit Bognor Regis, Sussex
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
May 12, 2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit Runcorn, Cheshire
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
May 12, 2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
May 12, 2026
Full time
Cyber Security Trainee Placement Programme £28K £40K Job Guarantee Complete the programme and get a job, or get your course fees back Ready to start a career in Cyber Security? ITOL Recruit s Cyber Security Analyst Traineeship is designed for candidates looking to break into one of the UK s fastest-growing industries. No prior experience required. Train online at your own pace and land your first Cyber Security Analyst role in as little as 1 3 months. Please note this is a training course, and fees apply. Salary Expectations: IT Technician / Helpdesk: £30,000+ Cyber Security roles after progression: £40,000+ Senior Cyber Security roles: £45,000+ We Get You Hired We re not new to this. ITOL Recruit has over 15 years experience placing candidates into business analysis, project management, and change management roles. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Our Programme Includes: CompTIA A+, Network+, and Security+ certifications Live Labs to practise configuring networks, troubleshooting systems, and identifying vulnerabilities Professional CV and LinkedIn optimisation Dedicated recruitment support until you re placed Note: Please note this is a training course, and fees apply. Ready to Start? If you re motivated, curious, and ready to break into cyber security, we ll help you turn that ambition into a career you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.
ISL Technology
IT Support Engineer
ISL Technology Heckmondwike, Yorkshire
Join a growing Yorkshire MSP where you ll support varied clients, work across Microsoft environments and keep building your technical skills. IT Support Engineer (1st/2nd Line) Heckmondwike, West Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered. What s on offer £26,000 to £31,000 salary full-time permanent role varied MSP environment exposure to different technologies and client sites supportive, close-knit team technical development opportunities immediate start available, with notice periods accommodated What you ll be doing managing support calls and service tickets resolving 1st and 2nd line IT issues supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11 carrying out routine server and desktop maintenance supporting client projects maintaining service levels and client documentation delivering clear, professional customer service What we re looking for You should ideally have 3 to 4 years experience in IT support , with the confidence to support clients professionally and solve technical issues across varied environments. Essential skills include: Microsoft 365 Active Directory and Group Policy Windows Server and Windows 11 networking fundamentals, including routers and switches strong customer service skills good attention to detail and organisation Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful. Why join ISL Technology? ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. You ll join a close-knit team that values collaboration, technical development and delivering excellent customer service. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience. Apply now If you re an experienced IT Support Engineer looking for your next role, apply today. Applicants must be eligible to work in the UK. Recruitment agencies need not apply. Alternative job titles may include 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, MSP Support Engineer or IT Technician.
May 12, 2026
Full time
Join a growing Yorkshire MSP where you ll support varied clients, work across Microsoft environments and keep building your technical skills. IT Support Engineer (1st/2nd Line) Heckmondwike, West Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered. What s on offer £26,000 to £31,000 salary full-time permanent role varied MSP environment exposure to different technologies and client sites supportive, close-knit team technical development opportunities immediate start available, with notice periods accommodated What you ll be doing managing support calls and service tickets resolving 1st and 2nd line IT issues supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11 carrying out routine server and desktop maintenance supporting client projects maintaining service levels and client documentation delivering clear, professional customer service What we re looking for You should ideally have 3 to 4 years experience in IT support , with the confidence to support clients professionally and solve technical issues across varied environments. Essential skills include: Microsoft 365 Active Directory and Group Policy Windows Server and Windows 11 networking fundamentals, including routers and switches strong customer service skills good attention to detail and organisation Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful. Why join ISL Technology? ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. You ll join a close-knit team that values collaboration, technical development and delivering excellent customer service. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience. Apply now If you re an experienced IT Support Engineer looking for your next role, apply today. Applicants must be eligible to work in the UK. Recruitment agencies need not apply. Alternative job titles may include 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, MSP Support Engineer or IT Technician.

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