CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED
Dartford, London
Bodyshop Manager 60,000 OTE 85,000 + Car or Allowance Dartford Fantastic opportunity to lead a high performing team High earning potential and bonuses Permanent position, Monday to Friday, Car allowance Access a portion of your earnings in advance every month Leading name in the industry Please contact Rochelle on (phone number removed) for more information If you're an experienced Bodyshop Manager looking for a fresh challenge, this could be a great fit. This is a chance to take the lead at a well-established, high-performing site in the Chichester area - one that's backed by prestige manufacturer approvals and equipped with modern, high-tech kit to help you and your team deliver top-quality work. You'll be someone who knows how to run a smooth, efficient bodyshop, with a strong handle on both people and process. If you also bring experience as a VDA or Estimator, that's a bonus - but it's not a must-have. You'll be joining a business that really understands the accident repair market. It's a stable, supportive environment where career growth is encouraged and your contribution will be genuinely valued. Bodyshop Manager As Bodyshop Manager, you'll be the driving force behind a skilled and passionate on-site team - including Paint Sprayers, Panel Beaters, MET Technicians, Estimators, and admin staff. You'll be leading from the front, creating a positive, productive work environment and setting the pace for performance, quality, and customer service. You'll have full responsibility for the day-to-day running of the site - everything from health & safety and financial performance to customer satisfaction and team morale. That includes setting targets, monitoring KPIs, and ensuring work is completed efficiently, safely, and to the highest standards. A vast knowledge of the repair and claims process is key, as you'll be the go-to person for ensuring everything runs smoothly - from job estimates through to final delivery. If you're already familiar with Autoflow BMS and Audatex, even better - but above all, it's your experience and leadership that will count. Your role will also involve recruiting new talent, holding daily production meetings, and working closely with parts, reception, suppliers, and work providers to keep things running smoothly. You'll be expected to meet or exceed CSI and Key-to-Key targets - with the support of a capable senior management team behind you. Strong leadership, a sharp eye on costs and productivity, and the ability to deal with any issues (including those rare customer complaints) are all part of the package. In short, this is a hands-on leadership role where your impact will be felt across the entire business IND123 If you would like to discuss the General Bodyshop manager position in more detail, then please call Rochelle at Clear Automotive on (phone number removed) for a confidential chat. We are also looking for candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more.
May 05, 2026
Full time
Bodyshop Manager 60,000 OTE 85,000 + Car or Allowance Dartford Fantastic opportunity to lead a high performing team High earning potential and bonuses Permanent position, Monday to Friday, Car allowance Access a portion of your earnings in advance every month Leading name in the industry Please contact Rochelle on (phone number removed) for more information If you're an experienced Bodyshop Manager looking for a fresh challenge, this could be a great fit. This is a chance to take the lead at a well-established, high-performing site in the Chichester area - one that's backed by prestige manufacturer approvals and equipped with modern, high-tech kit to help you and your team deliver top-quality work. You'll be someone who knows how to run a smooth, efficient bodyshop, with a strong handle on both people and process. If you also bring experience as a VDA or Estimator, that's a bonus - but it's not a must-have. You'll be joining a business that really understands the accident repair market. It's a stable, supportive environment where career growth is encouraged and your contribution will be genuinely valued. Bodyshop Manager As Bodyshop Manager, you'll be the driving force behind a skilled and passionate on-site team - including Paint Sprayers, Panel Beaters, MET Technicians, Estimators, and admin staff. You'll be leading from the front, creating a positive, productive work environment and setting the pace for performance, quality, and customer service. You'll have full responsibility for the day-to-day running of the site - everything from health & safety and financial performance to customer satisfaction and team morale. That includes setting targets, monitoring KPIs, and ensuring work is completed efficiently, safely, and to the highest standards. A vast knowledge of the repair and claims process is key, as you'll be the go-to person for ensuring everything runs smoothly - from job estimates through to final delivery. If you're already familiar with Autoflow BMS and Audatex, even better - but above all, it's your experience and leadership that will count. Your role will also involve recruiting new talent, holding daily production meetings, and working closely with parts, reception, suppliers, and work providers to keep things running smoothly. You'll be expected to meet or exceed CSI and Key-to-Key targets - with the support of a capable senior management team behind you. Strong leadership, a sharp eye on costs and productivity, and the ability to deal with any issues (including those rare customer complaints) are all part of the package. In short, this is a hands-on leadership role where your impact will be felt across the entire business IND123 If you would like to discuss the General Bodyshop manager position in more detail, then please call Rochelle at Clear Automotive on (phone number removed) for a confidential chat. We are also looking for candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, Accident repair, Vehicle body repair, coach builder, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Production Manager, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Manager, Regional and General Manager, Service Advisor, Service Manager, Parts Advisor, Parts Manager and more.
Senior Reinsurance Technician page is loaded Senior Reinsurance Technicianlocations: Londontime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR147 At Antares, our success starts with our people. We're a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.Whatever stage of your career you'll find a place to belong, contribute, develop and we'd love to hear from you. Key Accountabilities Provides support for the reinsurance purchasing process. Ensures reinsurance contracts are recorded in the appropriate company systems accurately, including applicable ceded financials, in a timely fashion. Capture and recording of key purchasing controls. Updating schematics and schedules Reinsurance Policy Administration for all reinsurance types Ensure all contractual conditions are met including premiums are paid and statements issued within stated timeframes. Capturing, calculation and recording of reinsurance amounts, whether proportional or non-proportional. Issuing and monitoring recoveries within reasonable timescales and meeting any loss advice obligations potentially including IBNRs for market events. Accurate and timely preparation of periodic accounts within contractual obligations. Monitoring issued premium adjustments and updating systems if necessary for reinstatement calculations. Review and calculations of cash losses, profit commissions and portfolio transfers. Applies knowledge of treaty terms and conditions to accounting transactions. Support the technical accounting process. Company reinsurance amounts Responsible for the agreement of all company reinsurance statements and their respective amounts. Payments to made within contractual obligations. Aged debt Regular monitoring of aged debt across all accounts with regular chasing. Responding to reinsurer queries in a timely fashion with the assistance of the claims, legal and underwriting teams if required. Maintain the debt chasing log recording actions taken. Erosion Analysis Quarterly review and action taken where necessary. Reinsurance returns and risk analyses Assists in the production of Group regulatory returns, liaising with internal interested parties to achieve objectives and timescales. Produces internal and external reinsurance reports when required. Assists with the production of reports and analysis to the Security Committee. Maintenance, monitoring and support of the internal risk controls. Projects Provide support, guidance and assistance for the completion of Ceded Re's projects. Takes responsibility for own and colleagues' Health & Safety at all times Statutory, personal and Company Health & Safety policy regulations are adhered to. To ensure customers are treated fairly at all times, in accordance with the Conduct Risk Policy and other relevant policies and procedures. Compliance with applicable Regulatory Requirements for QIC Global policies and procedures (Lloyd's Minimum Standards for example). Satisfactory performance as reflected in relevant Conduct Risk MI. To be aware and adhere to all obligations under GDPR, ensuring that the business complies with these requirements. To avoid breaches and to report them to the Data Protection Officer when they occur regardless of whether electronic or on paper. Adherence to QIC Global policies and procedures in relation to GDPR. Timely completion of ongoing training in relation to GDPR.Education required for this role:At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners.Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment.Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us. Empowerment: Be a part of decision-making processes that shape our future. Collaboration: Work with a diverse team of experts who share their knowledge and insights. Growth: Access to continuous learning and development programs to enhance your skills. Innovation: Thrive in an environment that encourages creativity and forward-thinking.Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
May 04, 2026
Full time
Senior Reinsurance Technician page is loaded Senior Reinsurance Technicianlocations: Londontime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR147 At Antares, our success starts with our people. We're a collaborative and an inclusive organisation where every voice is valued, and every individual can grow and thrive. We combine deep expertise with a supportive culture to deliver outstanding results for our clients and a fulfilling experience for our colleagues.Whatever stage of your career you'll find a place to belong, contribute, develop and we'd love to hear from you. Key Accountabilities Provides support for the reinsurance purchasing process. Ensures reinsurance contracts are recorded in the appropriate company systems accurately, including applicable ceded financials, in a timely fashion. Capture and recording of key purchasing controls. Updating schematics and schedules Reinsurance Policy Administration for all reinsurance types Ensure all contractual conditions are met including premiums are paid and statements issued within stated timeframes. Capturing, calculation and recording of reinsurance amounts, whether proportional or non-proportional. Issuing and monitoring recoveries within reasonable timescales and meeting any loss advice obligations potentially including IBNRs for market events. Accurate and timely preparation of periodic accounts within contractual obligations. Monitoring issued premium adjustments and updating systems if necessary for reinstatement calculations. Review and calculations of cash losses, profit commissions and portfolio transfers. Applies knowledge of treaty terms and conditions to accounting transactions. Support the technical accounting process. Company reinsurance amounts Responsible for the agreement of all company reinsurance statements and their respective amounts. Payments to made within contractual obligations. Aged debt Regular monitoring of aged debt across all accounts with regular chasing. Responding to reinsurer queries in a timely fashion with the assistance of the claims, legal and underwriting teams if required. Maintain the debt chasing log recording actions taken. Erosion Analysis Quarterly review and action taken where necessary. Reinsurance returns and risk analyses Assists in the production of Group regulatory returns, liaising with internal interested parties to achieve objectives and timescales. Produces internal and external reinsurance reports when required. Assists with the production of reports and analysis to the Security Committee. Maintenance, monitoring and support of the internal risk controls. Projects Provide support, guidance and assistance for the completion of Ceded Re's projects. Takes responsibility for own and colleagues' Health & Safety at all times Statutory, personal and Company Health & Safety policy regulations are adhered to. To ensure customers are treated fairly at all times, in accordance with the Conduct Risk Policy and other relevant policies and procedures. Compliance with applicable Regulatory Requirements for QIC Global policies and procedures (Lloyd's Minimum Standards for example). Satisfactory performance as reflected in relevant Conduct Risk MI. To be aware and adhere to all obligations under GDPR, ensuring that the business complies with these requirements. To avoid breaches and to report them to the Data Protection Officer when they occur regardless of whether electronic or on paper. Adherence to QIC Global policies and procedures in relation to GDPR. Timely completion of ongoing training in relation to GDPR.Education required for this role:At Antares, we empower our talented team members through active involvement and collaboration, driving strategic and business goals whilst delivering exceptional services to our customers and partners.Our unique organisational structure fosters unparalleled sharing of information, knowledge and expertise, creating a vibrant and innovative working environment.Our culture of excellence is fuelled by continuous learning and development opportunities across all areas of our international operations. We believe in nurturing your potential and helping you grow with us. Empowerment: Be a part of decision-making processes that shape our future. Collaboration: Work with a diverse team of experts who share their knowledge and insights. Growth: Access to continuous learning and development programs to enhance your skills. Innovation: Thrive in an environment that encourages creativity and forward-thinking.Join us and be a part of a team that values your contributions and supports your professional journey. Together, we can achieve greatness!
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
Apr 30, 2026
Full time
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD272. For all other vacancies, take a look at our website - (url removed)
Apr 30, 2026
Full time
Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD272. For all other vacancies, take a look at our website - (url removed)
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
Apr 30, 2026
Full time
Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.
Location: Bolton BL3 2NU Salary: £15,288 pa + bonus Hours: Part-time, 3 days per week (flexible days), 9am 5pm At Renault Retail Group, we re solution-driven committed to delivering value for our customers and our company by striving for excellence in every detail. We are proud of our history, and we leverage it to strengthen our global competitiveness. We act with respect and inclusiveness, empowering every individual, taking ownership of our decisions, and building collaborative partnerships that design mobility solutions for the future. We are now seeking an experienced Warranty Controller to join our Aftersales team at our Bolton dealership. About the Role In this position, you will play a vital part in safeguarding profitability by ensuring accurate, timely and maximised recovery of warranty claims. Your responsibilities will include: Submitting claims using technicians reports in line with manufacturer guidelines Negotiating with warranty providers and manufacturers to secure rightful reimbursements Preparing invoices for internal preparation work, job card management, filing and other admin duties Following up outstanding warranty invoices to drive recovery rates Maintaining accurate records via our Dealer Management System (DMS) and MS Excel Promoting best practice across our regional network to ensure optimal claim success You ll collaborate closely with Service Advisors, Technicians, the Parts Manager, Accounts, and the Head of Business; so teamwork and clear communication are key. About You We re looking for someone who can combine technical knowledge with customer-first service and strong negotiation skills. To succeed in this role, you should have: A proven track record as a Warranty Controller or Senior Service Advisor Confidence in handling warranty disputes with professionalism and fairness Excellent communication skills (face-to-face, phone, email, live chat) Experience with warranty systems and dealer management systems (Kerridge, ADP Autoline, CDK Drive, or similar) Competence with Microsoft Office, particularly Excel, Word, Outlook, and Teams The ability to handle sensitive cases with discretion and accuracy A self-motivated and organised approach, with the ability to prioritise effectively Experience with volume, LCV, or prestige brands will all be considered. Why Join Us? We believe in empowering people and promoting collaboration to drive our business forward. When you join Renault Retail Group, you can expect: 25 days annual leave (pro-rata) Pension scheme Manufacturer training Clear career development opportunities across our network Working Hours This role is part-time 21 hours per week, 3 days per week (flexible days), 9am 5pm with 1 hour for lunch.
Oct 07, 2025
Full time
Location: Bolton BL3 2NU Salary: £15,288 pa + bonus Hours: Part-time, 3 days per week (flexible days), 9am 5pm At Renault Retail Group, we re solution-driven committed to delivering value for our customers and our company by striving for excellence in every detail. We are proud of our history, and we leverage it to strengthen our global competitiveness. We act with respect and inclusiveness, empowering every individual, taking ownership of our decisions, and building collaborative partnerships that design mobility solutions for the future. We are now seeking an experienced Warranty Controller to join our Aftersales team at our Bolton dealership. About the Role In this position, you will play a vital part in safeguarding profitability by ensuring accurate, timely and maximised recovery of warranty claims. Your responsibilities will include: Submitting claims using technicians reports in line with manufacturer guidelines Negotiating with warranty providers and manufacturers to secure rightful reimbursements Preparing invoices for internal preparation work, job card management, filing and other admin duties Following up outstanding warranty invoices to drive recovery rates Maintaining accurate records via our Dealer Management System (DMS) and MS Excel Promoting best practice across our regional network to ensure optimal claim success You ll collaborate closely with Service Advisors, Technicians, the Parts Manager, Accounts, and the Head of Business; so teamwork and clear communication are key. About You We re looking for someone who can combine technical knowledge with customer-first service and strong negotiation skills. To succeed in this role, you should have: A proven track record as a Warranty Controller or Senior Service Advisor Confidence in handling warranty disputes with professionalism and fairness Excellent communication skills (face-to-face, phone, email, live chat) Experience with warranty systems and dealer management systems (Kerridge, ADP Autoline, CDK Drive, or similar) Competence with Microsoft Office, particularly Excel, Word, Outlook, and Teams The ability to handle sensitive cases with discretion and accuracy A self-motivated and organised approach, with the ability to prioritise effectively Experience with volume, LCV, or prestige brands will all be considered. Why Join Us? We believe in empowering people and promoting collaboration to drive our business forward. When you join Renault Retail Group, you can expect: 25 days annual leave (pro-rata) Pension scheme Manufacturer training Clear career development opportunities across our network Working Hours This role is part-time 21 hours per week, 3 days per week (flexible days), 9am 5pm with 1 hour for lunch.
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Oct 07, 2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Your new company This is a leading commercial surveying and design consultancy with a strong reputation for technical excellence and client care. The team includes Chartered Building Surveyors, Technicians, and Architects, working on reinstatement projects for damaged commercial properties. The company offers flexibility, professional development, and a supportive, inclusive culture. Your new role You'll lead projects to reinstate commercial properties following damage, with values ranging from £50k to £5m. You'll manage technical reporting, defect diagnosis, contract administration, and project delivery. Depending on the project's complexity, you may work independently or lead a small team of professionals. Key responsibilities include: Conducting site inspections and preparing technical reports Diagnosing defects and preparing Schedules of Works Managing tenders, contracts, and project delivery Supporting clients through the claims process with empathy Collaborating with internal teams and external stakeholders Contributing to team development and mentoring junior colleagues What you'll need to succeed You'll be an MRICS Chartered Building Surveyor or working towards chartership, with a building-related degree and strong technical expertise. You'll need to demonstrate: Extensive knowledge of building construction and legislation Experience in contract administration and project planning Ability to manage your own caseload and make decisions under pressure Strong communication skills and empathy for clients A full UK driving licence (site travel required) What you'll get in return Competitive salary based on experience and qualifications Company car or monthly car allowance Self-Invested Personal Pension Scheme (SIPP) Bonus/incentive scheme 25 days holiday plus bank holidays Flexible working (office and home-based) Health & Support Private healthcare (including pre-existing conditions) Life assurance Employee assistance programme Group income protection Other Benefits Voluntary benefits: dental cover, cycle to work scheme, season ticket loan Discounts on various products and services Digital GP and wellbeing apps What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact me at for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk x
Oct 01, 2025
Full time
Your new company This is a leading commercial surveying and design consultancy with a strong reputation for technical excellence and client care. The team includes Chartered Building Surveyors, Technicians, and Architects, working on reinstatement projects for damaged commercial properties. The company offers flexibility, professional development, and a supportive, inclusive culture. Your new role You'll lead projects to reinstate commercial properties following damage, with values ranging from £50k to £5m. You'll manage technical reporting, defect diagnosis, contract administration, and project delivery. Depending on the project's complexity, you may work independently or lead a small team of professionals. Key responsibilities include: Conducting site inspections and preparing technical reports Diagnosing defects and preparing Schedules of Works Managing tenders, contracts, and project delivery Supporting clients through the claims process with empathy Collaborating with internal teams and external stakeholders Contributing to team development and mentoring junior colleagues What you'll need to succeed You'll be an MRICS Chartered Building Surveyor or working towards chartership, with a building-related degree and strong technical expertise. You'll need to demonstrate: Extensive knowledge of building construction and legislation Experience in contract administration and project planning Ability to manage your own caseload and make decisions under pressure Strong communication skills and empathy for clients A full UK driving licence (site travel required) What you'll get in return Competitive salary based on experience and qualifications Company car or monthly car allowance Self-Invested Personal Pension Scheme (SIPP) Bonus/incentive scheme 25 days holiday plus bank holidays Flexible working (office and home-based) Health & Support Private healthcare (including pre-existing conditions) Life assurance Employee assistance programme Group income protection Other Benefits Voluntary benefits: dental cover, cycle to work scheme, season ticket loan Discounts on various products and services Digital GP and wellbeing apps What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact me at for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk x
