Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 14, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
J oin Our South American Adventure as a Kitchen Manager Are you a dynamic and enthusiastic individual looking for an exciting opportunity in the hospitality industry? Look no further! At Iguanas, we're all about creating memorable experiences, vibrant energy, and a sense of discovery. As a Sunday Times 'Best Places to Work 2024', our South American-inspired restaurants are where passion meets flavour, and our team is the beating heart of our establishment. We know that happy teams create the best experiences, so we offer: A Place for Everyone - We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there's a place for you in our kitchen! A Competitive Package - 45-hour contract, quarterly bonus, and referral bonus scheme. Amazing Discounts - 50% off food and drink across all Big Table Group brands and 25% for friends & family. Career Growth - Fully funded apprenticeships in Hospitality Management (Level 4), L&D, HR, or Marketing (Levels 3, 4, & 5). Salary Sacrifice Scheme - Make the most of tax efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits. Wellbeing & Support - Our We Care program includes a 24/7 virtual GP, mental health support, a second medical opinion service, and more. Perks & Rewards - Access to wages before payday, salary finance support, healthcare cash plan, dental plan, discounted gym memberships, and savings on theme parks, shopping, and entertainment! Team Competitions & Events - Win a trip to Cuba, Brazil and beyond! Team parties, and even a chance to win e points to spend on your favourite retailers. What You'll Do as a Kitchen Manager: Work closely with the management team to achieve restaurant goals. Lead the guest experience by ensuring every dish is cooked to perfection. Maintain the highest standards of cleanliness and kitchen hygiene. Create a fun, motivating team environment, with a focus on developing and nurturing talent. Be commercially minded-analysing profit & loss accounts to make strong financial decisions and drive efficiency. Who We're Looking For: At Las Iguanas, we don't just look for experience-we look for leaders. If you're a strong communicator, passionate about food and developing people and thrive in a fast paced environment, we want to hear from you. At Las Iguanas, everyone is welcome. We are committed to creating a workplace where you can be yourself and thrive. If you need any adjustments during the hiring process, just let us know- we're happy to help. Join the Las Iguanas family today and work somewhere awesome! Don't just take our word for it- we've been recognised in the Top 100 of the Sunday Times Best Places to Work 2024! Apply now and bring your leadership to the Las Iguanas kitchen!
May 14, 2026
Full time
J oin Our South American Adventure as a Kitchen Manager Are you a dynamic and enthusiastic individual looking for an exciting opportunity in the hospitality industry? Look no further! At Iguanas, we're all about creating memorable experiences, vibrant energy, and a sense of discovery. As a Sunday Times 'Best Places to Work 2024', our South American-inspired restaurants are where passion meets flavour, and our team is the beating heart of our establishment. We know that happy teams create the best experiences, so we offer: A Place for Everyone - We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring passion and leadership, there's a place for you in our kitchen! A Competitive Package - 45-hour contract, quarterly bonus, and referral bonus scheme. Amazing Discounts - 50% off food and drink across all Big Table Group brands and 25% for friends & family. Career Growth - Fully funded apprenticeships in Hospitality Management (Level 4), L&D, HR, or Marketing (Levels 3, 4, & 5). Salary Sacrifice Scheme - Make the most of tax efficient savings on National Insurance, pension contributions, and a range of lifestyle benefits. Wellbeing & Support - Our We Care program includes a 24/7 virtual GP, mental health support, a second medical opinion service, and more. Perks & Rewards - Access to wages before payday, salary finance support, healthcare cash plan, dental plan, discounted gym memberships, and savings on theme parks, shopping, and entertainment! Team Competitions & Events - Win a trip to Cuba, Brazil and beyond! Team parties, and even a chance to win e points to spend on your favourite retailers. What You'll Do as a Kitchen Manager: Work closely with the management team to achieve restaurant goals. Lead the guest experience by ensuring every dish is cooked to perfection. Maintain the highest standards of cleanliness and kitchen hygiene. Create a fun, motivating team environment, with a focus on developing and nurturing talent. Be commercially minded-analysing profit & loss accounts to make strong financial decisions and drive efficiency. Who We're Looking For: At Las Iguanas, we don't just look for experience-we look for leaders. If you're a strong communicator, passionate about food and developing people and thrive in a fast paced environment, we want to hear from you. At Las Iguanas, everyone is welcome. We are committed to creating a workplace where you can be yourself and thrive. If you need any adjustments during the hiring process, just let us know- we're happy to help. Join the Las Iguanas family today and work somewhere awesome! Don't just take our word for it- we've been recognised in the Top 100 of the Sunday Times Best Places to Work 2024! Apply now and bring your leadership to the Las Iguanas kitchen!
If you are looking for day time working hours, this Kitchen Manager role will be the ideal role for you. Trading hours operatebetween 9am-6pm Monday-Sunday, my clients restaurant in theirretail environment is perfect for somebody who wants a better work / life balance. My clients Kitchen Managers play an essential role in delivering an exceptional customer experience across our restaurants - delive click apply for full job details
May 13, 2026
Full time
If you are looking for day time working hours, this Kitchen Manager role will be the ideal role for you. Trading hours operatebetween 9am-6pm Monday-Sunday, my clients restaurant in theirretail environment is perfect for somebody who wants a better work / life balance. My clients Kitchen Managers play an essential role in delivering an exceptional customer experience across our restaurants - delive click apply for full job details
Back of House Manager Location : Rockliffe Hall, Darlington Salary : £40,000 to £42,000 per annum Hours : Fulltime - 40 hours per week, including weekends Reporting to : Director of Food & Beverage and Food & Beverage Manager Responsible for : Stewarding Team, Back of House Supervisors, Kitchen Porters and BOH Support Teams Job Purpose: Working closely with the Director of Food & Beverage, Food & Beverage Manager, and Executive Kitchen leadership, the Back of House Manager will drive operational excellence, hygiene compliance, team performance, and efficiency across all BOH operations, supporting the overall success and reputation of Rockliffe Hall. Key responsibilities of the Back of House Manager : Oversee the daily operation of all back-of-house areas across kitchens, restaurants, bars, events, and banqueting Ensure BOH operations fully support front-of-house service delivery and culinary execution Manage cleaning standards, waste management, recycling, and sustainability practices across all BOH areas Ensure correct procedures for goods delivery, storage, and internal transfers are followed Monitor operational efficiency and implement improvements to workflows and resource allocation Work closely with the Executive Head Chef and F&B leadership to align BOH operations with service requirements Support new openings, events, and peak trading periods with appropriate BOH planning and staffing Uphold Rockliffe Hall's brand standards across all BOH environments Lead, recruit, train, and develop a high-performing stewardship and BOH support team Ensure all new starters receive a comprehensive BOH induction and role-specific training Conduct regular job chats, performance reviews, and annual appraisals Provide ongoing coaching, mentoring, and statutory training Create a positive, respectful, and disciplined working culture within BOH teams Manage attendance, performance, and conduct issues in line with company procedures Support succession planning and internal development within BOH roles Represent BOH operations at daily and weekly operational meetings About Us: Set within a 375-acre estate on the banks of the River Tees, Rockliffe Hall is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities. Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence. Why join? To be part of an exceptional Team within a premium hospitality environment during an exciting period of transformation and growth. Benefits: A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months) Pension Scheme (Aegon) Hospitality Rewards Scheme Life Assurance (Legal & General) Private Medical Insurance (WPA) Selected Discounts Across the Resort Enhanced Annual Leave for Long Service Annual Leave - 20 Days plus Bank Holidays Employee Assistance Programme (Hospitality Action) Staff Meals Uniform Laundry Service "Our success is dependent on every single individual in our team"
May 12, 2026
Full time
Back of House Manager Location : Rockliffe Hall, Darlington Salary : £40,000 to £42,000 per annum Hours : Fulltime - 40 hours per week, including weekends Reporting to : Director of Food & Beverage and Food & Beverage Manager Responsible for : Stewarding Team, Back of House Supervisors, Kitchen Porters and BOH Support Teams Job Purpose: Working closely with the Director of Food & Beverage, Food & Beverage Manager, and Executive Kitchen leadership, the Back of House Manager will drive operational excellence, hygiene compliance, team performance, and efficiency across all BOH operations, supporting the overall success and reputation of Rockliffe Hall. Key responsibilities of the Back of House Manager : Oversee the daily operation of all back-of-house areas across kitchens, restaurants, bars, events, and banqueting Ensure BOH operations fully support front-of-house service delivery and culinary execution Manage cleaning standards, waste management, recycling, and sustainability practices across all BOH areas Ensure correct procedures for goods delivery, storage, and internal transfers are followed Monitor operational efficiency and implement improvements to workflows and resource allocation Work closely with the Executive Head Chef and F&B leadership to align BOH operations with service requirements Support new openings, events, and peak trading periods with appropriate BOH planning and staffing Uphold Rockliffe Hall's brand standards across all BOH environments Lead, recruit, train, and develop a high-performing stewardship and BOH support team Ensure all new starters receive a comprehensive BOH induction and role-specific training Conduct regular job chats, performance reviews, and annual appraisals Provide ongoing coaching, mentoring, and statutory training Create a positive, respectful, and disciplined working culture within BOH teams Manage attendance, performance, and conduct issues in line with company procedures Support succession planning and internal development within BOH roles Represent BOH operations at daily and weekly operational meetings About Us: Set within a 375-acre estate on the banks of the River Tees, Rockliffe Hall is a five-star resort that blends heritage, luxury and natural beauty. Located in the quiet village of Hurworth, in the heart of the Tees Valley and close to the borders of County Durham and North Yorkshire, it offers a peaceful countryside setting with exceptional facilities. Surrounded by sweeping views and beautifully kept gardens, the resort features elegant bedrooms and a sense of quiet luxury, shaped by a warm northern spirit. Guests can enjoy an award-winning spa, play on the longest golf course in the UK and experience both elevated and relaxed dining offerings, all within a restored eighteenth century estate designed for both relaxation and indulgence. Why join? To be part of an exceptional Team within a premium hospitality environment during an exciting period of transformation and growth. Benefits: A Day in the Life of a Guest Stay (Overnight Stay within the First 6 Months) Pension Scheme (Aegon) Hospitality Rewards Scheme Life Assurance (Legal & General) Private Medical Insurance (WPA) Selected Discounts Across the Resort Enhanced Annual Leave for Long Service Annual Leave - 20 Days plus Bank Holidays Employee Assistance Programme (Hospitality Action) Staff Meals Uniform Laundry Service "Our success is dependent on every single individual in our team"
The Botanist Sunderland are recruiting a Head Chef! What will you do? As a Head Chef, you are an expert at kitchen management, ensuring that it is a safe, fun and exciting place to work, whilst being extremely profitable and efficiently run. Your team will work for you at all times to deliver your vision and strategy within your kitchen. You will oversee everything from stocks, rotas, recruitment and overall food safety/hygiene. Your time should be split evenly between cooking, managing our systems and procedures, and developing your team. You will also work closely with the General Manager to advise on Food operations, guest experience and any bookings/events. Why join us? Head Chef Bonus Scheme (market leading) 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make sure you can get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
May 12, 2026
Full time
The Botanist Sunderland are recruiting a Head Chef! What will you do? As a Head Chef, you are an expert at kitchen management, ensuring that it is a safe, fun and exciting place to work, whilst being extremely profitable and efficiently run. Your team will work for you at all times to deliver your vision and strategy within your kitchen. You will oversee everything from stocks, rotas, recruitment and overall food safety/hygiene. Your time should be split evenly between cooking, managing our systems and procedures, and developing your team. You will also work closely with the General Manager to advise on Food operations, guest experience and any bookings/events. Why join us? Head Chef Bonus Scheme (market leading) 50% discount you and up to 5 guests when dining at any of our restaurants. Free meals on shift - no 'family' meal here, you'll chose from some of our most loved classics. Your birthday (and the day after) are guaranteed off! Education subsidies support you in achieving your personal growth goals. It doesn't end there we've partnered with the best! Access to the TRONC pot via TiPJAR Wagestream helps you plan your finances while offering discounts on market leading brands! You can also withdraw up to 50% of your live earnings if you need that immediate cash boost. Hospitality Action are ready to make sure you can get help with personal issues from finance to free counselling sessions - all anonymously. We continue to break the mould of the modern restaurant. This means that not only do we encourage individuality, we value it! And believe our business thrives on it - from the spaces we create for guests, to the careers we build for our people - you are your only limit! If our brand matches yours, apply below. You'll love it here!
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
May 12, 2026
Full time
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
May 12, 2026
Full time
We're seeking an exceptional Assistant General Manager to join our team at The Hero, to lead the team & elevate the guest experience at one of our flagship gastro pubs-where impeccable service, elevated dining, and timeless hospitality meet. As Assistant General Manager, you'll work side by side with the General Manager to oversee the daily operations of a vibrant, high volume gastro pub. You'll be a natural leader, a confident communicator, and a hands on operator who thrives in a fast paced environment. Benefits 50% off food and drink in our pubs for up to 4 people Every penny of service charge goes to the people who work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar. Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars and restaurants + More 24/7 Health and wellbeing support, Access support lines anytime for your mental, physical and financial health. Celebrate your 1-year anniversarywith an overnight stay in the Cotswolds,On us! Access to Wage stream, A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday. Earn more with our employee referral scheme. Delicious staff meals on shift. Career progression opportunities, on going training to develop yourself personally and professionally. Responsibilities Oversee daily restaurant operations, ensuring seamless service and efficiency. Recruit, train, and inspire a high performing team to deliver exceptional guest experiences. Maintain the highest standards of quality, hospitality, and compliance with health and safety regulations. Control budgets, manage costs, and work towards meeting revenue targets. Act as a visible leader, building relationships with guests and handling feedback professionally. Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth. Qualifications Proven experience as an AGM, Restaurant Manager or similar Ideally you will have previous experience in fine dining or high end restaurants Strong leadership skills with the ability to motivate, manage and develop a diverse team. Positive and friendly attitude, with a willingness to work collaboratively with the team. Excellent communication and interpersonal skills. Ability to work in a fast paced environment and make decisions under pressure. A passion for delivering exceptional customer service and creating a positive experience for guests. Flexibility to work evenings, weekends, and holidays as needed
Assistant General Manager - Job Description We're looking for a professional, aspirational Assistant General Manager to join our Senior Management team. This is a hands on role with most of your time spent on the floor training and supporting the Front of House team. The role is full time. About us The Perch is a beautifully restored 17th century restaurant and public house tucked beside the Thames, only a stone's throw away from the city centre. With our rich history, idyllic beer garden and permanent marquee for weddings and events, we are a vibrant and unique place to work. We're an independent business with a strong focus on fresh, seasonal and locally sourced food. We are proud to welcome guests from near and far to deliver what we like to call casual excellence; high quality dishes, friendly and attentive service, in a picturesque environment. About the role Support, develop and motivate the Front of House team. Train new members of staff, ensuring our exacting standards are understood and upheld at all times. Work closely with our Events Manager, General Manager, and kitchen team to keep everything running smoothly. Run pre shift briefings to set the tone, providing the team with everything they need to succeed. Provide cover for GM's absence (holidays etc.). Manage the rota, knowing when to adjust based on business needs. Manage restaurant bookings (online, phone, email) to ensure we are maximising our table plan. Deliver exemplary, while still friendly and relaxed, guest service. Lead by example and ensure our service style stays sharp, friendly and consistent. Organise the restaurant's larger bookings. About you The ideal candidate is someone who shares our commitment to quality, hospitality, and who enjoys working in fast paced customer facing role. Essential: At least 1 year experience in a busy, fresh food environment. Previous experience with leadership/management responsibilities. Confident communicator who enjoys engaging with both restaurant guests and colleagues. Calm under pressure with a can do attitude. Keen interest in hospitality and a genuine love for good food and drink. Efficient with a keen eye for detail. What we offer A competitive package to £52k per annum inclusive of TRONC and performance bonus. 28 days annual leave 30% off food and drink at any of our three Oxford restaurants On site parking If you think you'd be the right fit, we'd love to hear from you. To apply, send your CV and a short cover letter to .
May 12, 2026
Full time
Assistant General Manager - Job Description We're looking for a professional, aspirational Assistant General Manager to join our Senior Management team. This is a hands on role with most of your time spent on the floor training and supporting the Front of House team. The role is full time. About us The Perch is a beautifully restored 17th century restaurant and public house tucked beside the Thames, only a stone's throw away from the city centre. With our rich history, idyllic beer garden and permanent marquee for weddings and events, we are a vibrant and unique place to work. We're an independent business with a strong focus on fresh, seasonal and locally sourced food. We are proud to welcome guests from near and far to deliver what we like to call casual excellence; high quality dishes, friendly and attentive service, in a picturesque environment. About the role Support, develop and motivate the Front of House team. Train new members of staff, ensuring our exacting standards are understood and upheld at all times. Work closely with our Events Manager, General Manager, and kitchen team to keep everything running smoothly. Run pre shift briefings to set the tone, providing the team with everything they need to succeed. Provide cover for GM's absence (holidays etc.). Manage the rota, knowing when to adjust based on business needs. Manage restaurant bookings (online, phone, email) to ensure we are maximising our table plan. Deliver exemplary, while still friendly and relaxed, guest service. Lead by example and ensure our service style stays sharp, friendly and consistent. Organise the restaurant's larger bookings. About you The ideal candidate is someone who shares our commitment to quality, hospitality, and who enjoys working in fast paced customer facing role. Essential: At least 1 year experience in a busy, fresh food environment. Previous experience with leadership/management responsibilities. Confident communicator who enjoys engaging with both restaurant guests and colleagues. Calm under pressure with a can do attitude. Keen interest in hospitality and a genuine love for good food and drink. Efficient with a keen eye for detail. What we offer A competitive package to £52k per annum inclusive of TRONC and performance bonus. 28 days annual leave 30% off food and drink at any of our three Oxford restaurants On site parking If you think you'd be the right fit, we'd love to hear from you. To apply, send your CV and a short cover letter to .
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 11, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
A Daytime Kitchen Manager/ Head Chef job in Cranleigh, paying £29,000 (£13.94 per hour equivalent), has become available for a small but popular Cafe/ Restaurant in a Garden Centre. The restaurant is open from 9:00am, and the kitchen team starts at 8am to prepare for the day, including home baked goods a speciality customers enjoy every day! The restaurant serves breakfast, lunch and afternoon tea. So, you'll only ever have to work day time hours, usually finished by 4pm! Daytime Hours Kitchen Manager/ Head Chef job in Cranleigh, Highlights: Salary of £29,000. (Equivalent of £13.94 per hour) 40 hours per week. Usually only required to work 1 weekend day per week. Shift time usually 8am to 4pm. Often able to schedule yourself to work alternative weekends (based on business needs). Company pension, 30% staff discount, discounted meals, uniform provided, sick pay. Free onsite parking. Free and confidential employee assistance programme. Daytime Hours Kitchen Manager/ Head Chef job in Cranleigh, Job Overview: An excellent work-life balance isn t the only thing this role offers you. Our restaurants are at the heart of our Garden Centres and are an important reason many customers visit. You ll be joining a passionate team who take pride in their work. Whether customers visit for cooked breakfast, lunch, or one of our famous baked goods made from scratch they always love to come back for more. Daytime Hours Kitchen Manager/ Head Chef job in Cranleigh, Ideal Experience: If you have experience in roles such as Sous Chef, Head Chef, Kitchen Manager etc, we would love to receive your CV! If your main experience is a Chef but you are comfortable with the further responsibilities such as Stocks, H&S, managing people etc we would still be very pleased to receive your application. If you are interested in this Daytime Hours Kitchen Manager/ Head Chef job in Cranleigh, then please apply now!
May 08, 2026
Full time
A Daytime Kitchen Manager/ Head Chef job in Cranleigh, paying £29,000 (£13.94 per hour equivalent), has become available for a small but popular Cafe/ Restaurant in a Garden Centre. The restaurant is open from 9:00am, and the kitchen team starts at 8am to prepare for the day, including home baked goods a speciality customers enjoy every day! The restaurant serves breakfast, lunch and afternoon tea. So, you'll only ever have to work day time hours, usually finished by 4pm! Daytime Hours Kitchen Manager/ Head Chef job in Cranleigh, Highlights: Salary of £29,000. (Equivalent of £13.94 per hour) 40 hours per week. Usually only required to work 1 weekend day per week. Shift time usually 8am to 4pm. Often able to schedule yourself to work alternative weekends (based on business needs). Company pension, 30% staff discount, discounted meals, uniform provided, sick pay. Free onsite parking. Free and confidential employee assistance programme. Daytime Hours Kitchen Manager/ Head Chef job in Cranleigh, Job Overview: An excellent work-life balance isn t the only thing this role offers you. Our restaurants are at the heart of our Garden Centres and are an important reason many customers visit. You ll be joining a passionate team who take pride in their work. Whether customers visit for cooked breakfast, lunch, or one of our famous baked goods made from scratch they always love to come back for more. Daytime Hours Kitchen Manager/ Head Chef job in Cranleigh, Ideal Experience: If you have experience in roles such as Sous Chef, Head Chef, Kitchen Manager etc, we would love to receive your CV! If your main experience is a Chef but you are comfortable with the further responsibilities such as Stocks, H&S, managing people etc we would still be very pleased to receive your application. If you are interested in this Daytime Hours Kitchen Manager/ Head Chef job in Cranleigh, then please apply now!
If you are looking for day time working hours, this Kitchen Manager role will be the ideal role for you. Trading hours operate between 9am-6pm Monday-Sunday, my clients restaurant in their retail environment is perfect for somebody who wants a better work / life balance. My clients Kitchen Managers play an essential role in delivering an exceptional customer experience across our restaurants - delivering tasty food, ensuring food hygiene, maintaining high operational standards and smashing commercial targets. This role would suit an experienced Team Leader looking for their next step up or a Kitchen Manager who is looking for a better work / life balance. Responsibilities: Leading the kitchen team, ensuring strong levels of service that are efficient, withing budget and compliant Ensuring that our customers are presented with their meals to a high standard and on time Maintaining a fully compliant kitchen with all statutory requirements of health & safety and food hygiene Sparking your team's passion for delivering the best food service and customer experience Creating a fun and productive environment for everyone to enjoy the day-to-day operations whilst thinking ahead to ensure all your team have a development journey. Who we are looking for: Experience in food service, alongside management experience Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working Adaptability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering an excellent customer experience and safe store environment You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements Positivity managing change. You'll lead the team through each season with care and motivation to deliver the best Can demonstrate our values at all times - we're on team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
May 08, 2026
Full time
If you are looking for day time working hours, this Kitchen Manager role will be the ideal role for you. Trading hours operate between 9am-6pm Monday-Sunday, my clients restaurant in their retail environment is perfect for somebody who wants a better work / life balance. My clients Kitchen Managers play an essential role in delivering an exceptional customer experience across our restaurants - delivering tasty food, ensuring food hygiene, maintaining high operational standards and smashing commercial targets. This role would suit an experienced Team Leader looking for their next step up or a Kitchen Manager who is looking for a better work / life balance. Responsibilities: Leading the kitchen team, ensuring strong levels of service that are efficient, withing budget and compliant Ensuring that our customers are presented with their meals to a high standard and on time Maintaining a fully compliant kitchen with all statutory requirements of health & safety and food hygiene Sparking your team's passion for delivering the best food service and customer experience Creating a fun and productive environment for everyone to enjoy the day-to-day operations whilst thinking ahead to ensure all your team have a development journey. Who we are looking for: Experience in food service, alongside management experience Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working Adaptability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering an excellent customer experience and safe store environment You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements Positivity managing change. You'll lead the team through each season with care and motivation to deliver the best Can demonstrate our values at all times - we're on team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
William Jackson Food Group Limited
Nelson, Lancashire
Location: Nelson Shift Pattern: 19:30 - 16:00 (38.75 hours per week) 5 days out of 6 (Sunday-Friday nights) Job Vacancy - Outbound Manager (Nights) About the role As our Outbound Manager, you will take full ownership of the despatch loading function-ensuring all vehicles are loaded accurately, safely, and on time. You will be responsible for coordinating your team, maintaining safety and compliance standards, and driving continuous improvement across your department. Your leadership will play a crucial role in delivering a seamless despatch process and outstanding customer service. What you will do: Partnering to ensure all picking deadlines and priority cut-off times are met. Manage all night loading operations, ensuring vehicles depart on schedule. Allocate labour and resources efficiently to minimise delays. Oversee accurate picking, staging, and loading in line with route plans and customer requirements. Analyse loading errors and drive continuous improvement (Lean, 5S etc.). Support operational excellence projects and best practice standards. Ensure load sheets, product labelling and route plans are accurate. Collaborate closely with Warehouse and Transport teams to resolve operational issues. Monitor key KPIs including misload rates, loading times, stock accuracy and vehicle departure times. Lead, coach and develop the loading team to achieve high performance. Deliver daily briefs and ensure clear two-way communication. What you will need: Experience in a warehouse, logistics, or distribution environment. Supervisory or Team Leader qualification, e.g., ILM Level 2 or 3 (Desirable) Forklift or PPT licence (Desirable). Background in leading teams in a fast paced operational setting. Strong understanding of safe loading practices and warehouse processes. Excellent communication, organisational and problem solving skills. Competent using warehouse systems and Microsoft Office. Ability to work under pressure while maintaining high levels of accuracy and attention to detail. Let us tell you some more benefits you would receive: Fancy volunteering? We will give you one day off a year to take part in volunteering. Generous discounts on our products Cycle to Work Scheme that offers discounted bikes and cycling equipment. Donate through your pay to a charity of your choice. The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead! We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice. We treat our teams to a free meal every few months, from our visiting fish & chip van, to freshly made bacon baps from our in-house chefs About us Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre prepared veg and freshly made pasta which is a key part of our service. From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients. We're proud to be part of the William Jackson Food Group, a dedicated family owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long standing business are rooted in our culture here at Wellocks.
May 08, 2026
Full time
Location: Nelson Shift Pattern: 19:30 - 16:00 (38.75 hours per week) 5 days out of 6 (Sunday-Friday nights) Job Vacancy - Outbound Manager (Nights) About the role As our Outbound Manager, you will take full ownership of the despatch loading function-ensuring all vehicles are loaded accurately, safely, and on time. You will be responsible for coordinating your team, maintaining safety and compliance standards, and driving continuous improvement across your department. Your leadership will play a crucial role in delivering a seamless despatch process and outstanding customer service. What you will do: Partnering to ensure all picking deadlines and priority cut-off times are met. Manage all night loading operations, ensuring vehicles depart on schedule. Allocate labour and resources efficiently to minimise delays. Oversee accurate picking, staging, and loading in line with route plans and customer requirements. Analyse loading errors and drive continuous improvement (Lean, 5S etc.). Support operational excellence projects and best practice standards. Ensure load sheets, product labelling and route plans are accurate. Collaborate closely with Warehouse and Transport teams to resolve operational issues. Monitor key KPIs including misload rates, loading times, stock accuracy and vehicle departure times. Lead, coach and develop the loading team to achieve high performance. Deliver daily briefs and ensure clear two-way communication. What you will need: Experience in a warehouse, logistics, or distribution environment. Supervisory or Team Leader qualification, e.g., ILM Level 2 or 3 (Desirable) Forklift or PPT licence (Desirable). Background in leading teams in a fast paced operational setting. Strong understanding of safe loading practices and warehouse processes. Excellent communication, organisational and problem solving skills. Competent using warehouse systems and Microsoft Office. Ability to work under pressure while maintaining high levels of accuracy and attention to detail. Let us tell you some more benefits you would receive: Fancy volunteering? We will give you one day off a year to take part in volunteering. Generous discounts on our products Cycle to Work Scheme that offers discounted bikes and cycling equipment. Donate through your pay to a charity of your choice. The money is simply deducted through your pay before tax, so for every pound you donate, the 20p that usually goes to tax will go to the charity instead! We also have a range of employee assistance services which can be tailored to give you support on various matters such as financial, health and wellbeing advice. We treat our teams to a free meal every few months, from our visiting fish & chip van, to freshly made bacon baps from our in-house chefs About us Wellocks, is one of the leading UK food distributors in the hospitality industry. We provide fruit, vegetables, dairy, eggs, poultry, meat, store cupboard essentials and everything else chefs will need in their restaurant kitchen. Thanks to our highly skilled team, we also offer pre prepared veg and freshly made pasta which is a key part of our service. From our humble beginnings in 1961 supplying potatoes to local pubs and restaurants, 60 years later we now supply over 1,200 restaurant kitchens across the country with amazing ingredients. We're proud to be part of the William Jackson Food Group, a dedicated family owned food business which started in 1851. Our sister businesses are Abel & Cole, Jacksons Bakery and Belazu. Family values and the commitment which comes with such a long standing business are rooted in our culture here at Wellocks.
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
May 08, 2026
Full time
Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based. Ensuring team are being coached to deliver key targets linked to the department - e.g. retail upselling Responsibility for CAFF audits in accommodation Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc. Driving add on sales and promotions where appropriate Ensuring all stock/ proposition is available for guests. Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines. Ensuring any guest feedback is captured. Monitors NPS and takes action where possible on guest feedback. Coach and develop the team to ensure departmental plans are met. Be a champion of the Butlin's Values and Leadership Behaviours. Ensure we always have a focus on RPRPRT in the way we rota team. Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively. Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams. Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. Be the front facing, operational delivery responsible person - turning audits and observations into action. Role Details: Supervisor Plus - Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion Lead by example in maintaining the highest standards of food safety and hygiene. Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines. Support regular compliance audits and immediately address any issues or risks. Promote a culture where food safety is everyone's responsibility. 2. Creating a Warm, Welcoming Dining Experience Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin's brand. Maintain an environment where families feel comfortable, relaxed, and well looked after. Step in to support guest queries and resolve issues promptly with empathy and professionalism. Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items. Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations. Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages. Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team Provide on-shift coaching to help team members build confidence and capability. Offer feedback that is constructive, timely, and focused on both performance and behaviour. Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices. Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus - Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team Support team members in delivering exceptional guest experience across all Bars & Shops locations. Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards. Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge. Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head Actively drive revenue by supporting the team to maximise Spend Per Head through: B-Serve: Encouraging efficient ordering and guest confidence using the platform. Team behaviours: Coaching strong suggestive selling and product recommendations. RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it. Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment Monitor guest flow and proactively move team members to where they are needed most. Reduce queues by adjusting roles on the spot, or repositioning team during peak times. Ensure guests experience minimal waiting and consistent, high-quality service. Support an agile, guest led way of working where the team responds quickly to changing demands. 4. Good Stock Practices Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking. Support accurate stock rotation, waste reduction, and compliance with stock handling procedures. Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards Ensure venues are opened, operated, and closed following Butlin's brand standards and operational procedures. Maintain a safe, clean, well-presented environment at all times. Support the team in delivering consistent product quality, accurate transactions, and great guest interactions. Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus - Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety Lead by example in consistently applying food safety and hygiene standards. Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles. Support compliance checks throughout service, swiftly acting on any issues. Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal. Create a relaxed, family friendly environment where guests feel supported and well looked after. Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset. Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team Provide on shift coaching to support effective floor management, guest interaction, and service flow. Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service. Support new team members with structured introductions to service standards and guest service expectations. Encourage a culture of continuous improvement, confidence, and positivity. 4 . click apply for full job details
Description About the role We're looking for a Junior Kitchen Manager to join the Butlin's Buffets Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a large team of amazing chefs. As well a stepping up in the Kitchen Managers absence. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Have great leadership skills to support and grow your team, with daily briefings, handle stock controlling and review the presentation of food. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlin's unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. Key Responsibilities We are looking for individuals with experience in a similar level role with large volume turn around. We can host for 3000 guests per service within our buffet department. So being able to work in a fast paced environment is a must, with good time management and organisational skills. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team, by being able to build and develop relationships with leaders and team on resort. You must have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, including evenings and weekends. This role does not come with onsite accommodation. Key Responsibilities We are looking for cleaning team members that can provide that extra bit of sparkle to our guest's holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, we'd love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, we'd love to hear from you. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 07, 2026
Full time
Description About the role We're looking for a Junior Kitchen Manager to join the Butlin's Buffets Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a large team of amazing chefs. As well a stepping up in the Kitchen Managers absence. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Have great leadership skills to support and grow your team, with daily briefings, handle stock controlling and review the presentation of food. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlin's unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. Key Responsibilities We are looking for individuals with experience in a similar level role with large volume turn around. We can host for 3000 guests per service within our buffet department. So being able to work in a fast paced environment is a must, with good time management and organisational skills. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team, by being able to build and develop relationships with leaders and team on resort. You must have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, including evenings and weekends. This role does not come with onsite accommodation. Key Responsibilities We are looking for cleaning team members that can provide that extra bit of sparkle to our guest's holidays by helping to keep our resort clean, tidy and pristine. If you think you can go the extra mile for our team and our guests, we'd love to welcome you to the team. We are looking for candidates who: -Can clean of our main venues and toilets which will include the use of electrical and mechanical cleaning equipment (full training will be given) -Handle chemicals to clean venues (full training will be given) -External road cleaning including emptying general waste bins and recycling bins -Movement of furniture to allow for different activities within venues -Cleaning and disinfecting of toilets and changing rooms Normal working hours: Evening shift - 5pm - 2am. Please note that due to lone working and hours required for the role, applicants will need to be over 18 to apply. Start and finish times may vary depending on the break type. If you think you have what it takes to come and be part of our team, we'd love to hear from you. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description About The Role We're looking for a Junior Kitchen Manager/Sous Chef for our Papa John's kitchen. Reporting to the Kitchen Manager/Head Chef, you will support the running of the kitchen and support in leading a team of up to 10. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You should have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We would love it if you have worked in Papa John's previously and achieved your ROC or AROC qualification. However, this is not essential as full training will be provided. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Qualifications You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 07, 2026
Full time
Description About The Role We're looking for a Junior Kitchen Manager/Sous Chef for our Papa John's kitchen. Reporting to the Kitchen Manager/Head Chef, you will support the running of the kitchen and support in leading a team of up to 10. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You should have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We would love it if you have worked in Papa John's previously and achieved your ROC or AROC qualification. However, this is not essential as full training will be provided. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Qualifications You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Are you looking for an exciting role where you can build your career, while working only 40 weeks of the year with no weekend work? Then this could be the job for you! Chef Manager - London W10 £31K per annum plus £1K performance bonus 40 hours per week Monday to Friday term-time only - all weekends off! People are the most important ingredient in our business recipe, and we are looking for a Chef Manager with fantastic craft skills and a background of developing and leading a team, to help us create an outstanding food offer at our fantastic primary school site in London W10, with 160 children on site. We play an important part in students learning and development, and we are looking for someone who shares our passion about ensuring that our future generations are provided with nutritious and delicious food, while also inspiring them to lead a healthier lifestyle. The Chef Manager is responsible for overseeing the culinary operations within the school, ensuring high-quality food preparation, maintaining sanitation standards, and managing kitchen staff. This role involves menu planning, inventory management, cost control, and ensuring customer satisfaction through exceptional food service. Our company has a passion for food quality and people development, so this is a great place for you to progress a career in the food industry. If you are looking for an employer who will invest in your career and development then look no further, apply right now and join our award winning team! Benefits of working with Accent as a Chef Manager Competitive salaries with yearly reviews Free meals on duty Career development opportunities Multiple Discounts on our Accent Engage platform - shops, restaurants, gifts, leisure and more! HIT apprenticeships for all experience levels Team events, awards and competitions throughout the year - we like to reward our staff for a job well done! Pension scheme, life insurance and company sick pay Work life balance - working term-time only and no weekends Access to our Employee Assistance Programme for mental health and financial support As our ideal Chef Manager you will:- Have excellent craft skills and the ability to manage your own kitchen Have proven experience of managing, training and leading a team Have a proven track record of continually improving standards Be passionate about food with excellent culinary skills and a great eye for detail Have financial and budget awareness Have the ability to understand and complete daily all relevant food and health and safety compliance books This role could also suit a strong Sous Chef with solid food safety, due diligence, and financial awareness, looking to step into Chef Management. Who are Accent Catering? Accent Catering Services Ltd are one of the UK s leading contract caterers providing innovative food service solutions to a variety of Schools and Businesses. We are a talented bunch of professionals who create bespoke catering provisions to suit each contract- no two are the same. We are independently owned, so you ll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual s contribution. Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure is required for this role. Accent Catering have regularly been named in The Caterer's prestigious awards as one of the best places to work in hospitality. Don't miss your chance to become part of our award-winning team! REF-(Apply online only)
May 07, 2026
Full time
Are you looking for an exciting role where you can build your career, while working only 40 weeks of the year with no weekend work? Then this could be the job for you! Chef Manager - London W10 £31K per annum plus £1K performance bonus 40 hours per week Monday to Friday term-time only - all weekends off! People are the most important ingredient in our business recipe, and we are looking for a Chef Manager with fantastic craft skills and a background of developing and leading a team, to help us create an outstanding food offer at our fantastic primary school site in London W10, with 160 children on site. We play an important part in students learning and development, and we are looking for someone who shares our passion about ensuring that our future generations are provided with nutritious and delicious food, while also inspiring them to lead a healthier lifestyle. The Chef Manager is responsible for overseeing the culinary operations within the school, ensuring high-quality food preparation, maintaining sanitation standards, and managing kitchen staff. This role involves menu planning, inventory management, cost control, and ensuring customer satisfaction through exceptional food service. Our company has a passion for food quality and people development, so this is a great place for you to progress a career in the food industry. If you are looking for an employer who will invest in your career and development then look no further, apply right now and join our award winning team! Benefits of working with Accent as a Chef Manager Competitive salaries with yearly reviews Free meals on duty Career development opportunities Multiple Discounts on our Accent Engage platform - shops, restaurants, gifts, leisure and more! HIT apprenticeships for all experience levels Team events, awards and competitions throughout the year - we like to reward our staff for a job well done! Pension scheme, life insurance and company sick pay Work life balance - working term-time only and no weekends Access to our Employee Assistance Programme for mental health and financial support As our ideal Chef Manager you will:- Have excellent craft skills and the ability to manage your own kitchen Have proven experience of managing, training and leading a team Have a proven track record of continually improving standards Be passionate about food with excellent culinary skills and a great eye for detail Have financial and budget awareness Have the ability to understand and complete daily all relevant food and health and safety compliance books This role could also suit a strong Sous Chef with solid food safety, due diligence, and financial awareness, looking to step into Chef Management. Who are Accent Catering? Accent Catering Services Ltd are one of the UK s leading contract caterers providing innovative food service solutions to a variety of Schools and Businesses. We are a talented bunch of professionals who create bespoke catering provisions to suit each contract- no two are the same. We are independently owned, so you ll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual s contribution. Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure is required for this role. Accent Catering have regularly been named in The Caterer's prestigious awards as one of the best places to work in hospitality. Don't miss your chance to become part of our award-winning team! REF-(Apply online only)
Description We're looking for a experienced Chef to join the Butlin's team based in Skegness. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of our team in one of our fantastic buffet restaurants. A Butlin's resort is the home of getting stuck in and no trip to the seaside would be complete without great food and we offer this to every guest, every time in our restaurants. As a Chef, your responsibilities in this role will be a key factor in our kitchens. You will be support the Junior Kitchen Manager and oversee the daily operation in your own section, ensuring efficiency and compliance with food safety policies. You will also maintain a clean and organised workstation, always adhering the health and safety regulations demonstrating these responsibilities. More information This is a 35 hour role, working to a rota of 5 days over 7 including weekends, paid fortnightly. Flexibility is essential to meet the needs of the business and support the team. Live in accommodation may be available if over 18 and relocating to the area subject to a DBS check. About You Experience in a similar level role in a volume environment is essential. We would also love to hear from you if you're looking to step up to your next role in the kitchen. It would be desirable to have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 07, 2026
Full time
Description We're looking for a experienced Chef to join the Butlin's team based in Skegness. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of our team in one of our fantastic buffet restaurants. A Butlin's resort is the home of getting stuck in and no trip to the seaside would be complete without great food and we offer this to every guest, every time in our restaurants. As a Chef, your responsibilities in this role will be a key factor in our kitchens. You will be support the Junior Kitchen Manager and oversee the daily operation in your own section, ensuring efficiency and compliance with food safety policies. You will also maintain a clean and organised workstation, always adhering the health and safety regulations demonstrating these responsibilities. More information This is a 35 hour role, working to a rota of 5 days over 7 including weekends, paid fortnightly. Flexibility is essential to meet the needs of the business and support the team. Live in accommodation may be available if over 18 and relocating to the area subject to a DBS check. About You Experience in a similar level role in a volume environment is essential. We would also love to hear from you if you're looking to step up to your next role in the kitchen. It would be desirable to have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description About the role We're looking for a Junior Kitchen Manager to join the Butlin's Restaurants Department based in Minehead. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a team of up to 15. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlin's unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of a team. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 07, 2026
Full time
Description About the role We're looking for a Junior Kitchen Manager to join the Butlin's Restaurants Department based in Minehead. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a team of up to 15. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlin's unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of a team. About You We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description We're looking for a experienced Chef to join the Butlin's team based in Skegness. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of our team in one of our fantastic buffet restaurants. A Butlin's resort is the home of getting stuck in and no trip to the seaside would be complete without great food and we offer this to every guest, every time in our restaurants. As a Chef, your responsibilities in this role will be a key factor in our kitchens. You will be support the Junior Kitchen Manager and oversee the daily operation in your own section, ensuring efficiency and compliance with food safety policies. You will also maintain a clean and organised workstation, always adhering the health and safety regulations demonstrating these responsibilities. More information This is a 35 hour role, working to a rota of 5 days over 7 including weekends, paid fortnightly. Flexibility is essential to meet the needs of the business and support the team. Live in accommodation may be available if over 18 and relocating to the area subject to a DBS check. About You Experience in a similar level role in a volume environment is essential. We would also love to hear from you if you're looking to step up to your next role in the kitchen. It would be desirable to have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 07, 2026
Full time
Description We're looking for a experienced Chef to join the Butlin's team based in Skegness. We truly believe that variety is the spice of life and in this role you'll have the opportunity to lead and develop the skills of our team in one of our fantastic buffet restaurants. A Butlin's resort is the home of getting stuck in and no trip to the seaside would be complete without great food and we offer this to every guest, every time in our restaurants. As a Chef, your responsibilities in this role will be a key factor in our kitchens. You will be support the Junior Kitchen Manager and oversee the daily operation in your own section, ensuring efficiency and compliance with food safety policies. You will also maintain a clean and organised workstation, always adhering the health and safety regulations demonstrating these responsibilities. More information This is a 35 hour role, working to a rota of 5 days over 7 including weekends, paid fortnightly. Flexibility is essential to meet the needs of the business and support the team. Live in accommodation may be available if over 18 and relocating to the area subject to a DBS check. About You Experience in a similar level role in a volume environment is essential. We would also love to hear from you if you're looking to step up to your next role in the kitchen. It would be desirable to have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We think our chefs at Butlin's are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
