Akkodis
City, Sheffield
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. Please note this would be a hybrid role with 2-3 days a week required in Sheffield (close proximity to Sheffield train station) The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Office Angels
Nottingham, Nottinghamshire
Senior Administrator - Legal / Real Estate - PLEASE READ THE FULL SPEC Department: Legal Support Services Reporting to: Practice Support Manager Office: Nottingham - Hybrid Who would be a good fit for this role? Experience working within a legal or professional services environment Experience within a Real Estate function would be desirable Advanced Microsoft Office skills Strong document production and communication skills Experience using document management/case management systems Why is this role important and how does it fit into the team? As the single point of contact for fee earners and the completion of their work, the role undertakes all aspects of the Practice Assistant role or, where appropriate, manages workflow by utilising Team Assistants and Shared Services, retaining ownership and accountability of tasks through to completion. The role provides a high-quality, comprehensive workflow management and organisational service to fee earners within the group, while delivering exceptional client service. What does the role involve? Administrative Duties Assist with Land Registry applications and searches Manage file opening and closing procedures, filing requirements and engagement letters, ensuring compliance at all times Monitor key dates and ensure compliance procedures are maintained across all files and matters Support fee earners with business development activities, pitches, presentations and scheduling meetings Assist with maintaining CRM records and updating client contact information Support the organisation of internal and external events, seminars and conferences Manage diaries, travel arrangements, meeting rooms, itineraries, agendas and papers Produce and maintain Excel spreadsheets Act as the first point of contact for the team, handling queries and providing proactive support Assist in tender processes, including collating information and preparing submissions Arrange newsletters and briefings Coordinate photocopying, printing, couriers and outgoing correspondence Process digital dictation tasks Maintain LinkedIn profiles and activity updates Monitor enquiry inboxes and website queries Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Senior Administrator - Legal / Real Estate - PLEASE READ THE FULL SPEC Department: Legal Support Services Reporting to: Practice Support Manager Office: Nottingham - Hybrid Who would be a good fit for this role? Experience working within a legal or professional services environment Experience within a Real Estate function would be desirable Advanced Microsoft Office skills Strong document production and communication skills Experience using document management/case management systems Why is this role important and how does it fit into the team? As the single point of contact for fee earners and the completion of their work, the role undertakes all aspects of the Practice Assistant role or, where appropriate, manages workflow by utilising Team Assistants and Shared Services, retaining ownership and accountability of tasks through to completion. The role provides a high-quality, comprehensive workflow management and organisational service to fee earners within the group, while delivering exceptional client service. What does the role involve? Administrative Duties Assist with Land Registry applications and searches Manage file opening and closing procedures, filing requirements and engagement letters, ensuring compliance at all times Monitor key dates and ensure compliance procedures are maintained across all files and matters Support fee earners with business development activities, pitches, presentations and scheduling meetings Assist with maintaining CRM records and updating client contact information Support the organisation of internal and external events, seminars and conferences Manage diaries, travel arrangements, meeting rooms, itineraries, agendas and papers Produce and maintain Excel spreadsheets Act as the first point of contact for the team, handling queries and providing proactive support Assist in tender processes, including collating information and preparing submissions Arrange newsletters and briefings Coordinate photocopying, printing, couriers and outgoing correspondence Process digital dictation tasks Maintain LinkedIn profiles and activity updates Monitor enquiry inboxes and website queries Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hays Business Support
Your new company This organisation is one of the UK's top accountancy firms and a leading professional services provider. They deliver services through a range of divisions, including tax, audit and assurance, wealth management and business advisory services. They're people-first, and this approach really sets them apart. They understand your role is crucial to their success, and will invest in you by giving you access to award-winning development programmes and resources that will give you the freedom to shape your career. Your new role Your work in financial planning goes beyond the numbers, allowing you to build up meaningful client relationships, understand their business and deliver insights that will drive real results. Working within the Client Support Team, you'll work closely with the Senior Client Support to be a point of contact, deal with all aspects of the new business process and ensure all objectives are achieved on a timely basis. As such, this role would be suited to someone who is self-assured, proactive and has the ability to build long-lasting relationships. Key responsibilities include: Providing 'subject matter expert' input as appropriate and when requested, and provide appropriate training, direction and support for others where needed Troubleshooting issues within the Client Support Team, finding solutions and implementing them, seeking support from senior management where appropriate Dealing with all aspects of the new business process and ongoing servicing of clients' plans, liaising with colleagues in other service lines and product providers as appropriate Taking ownership for keeping up to date with legislative / regulatory changes / CPD Being a point of contact for clients, colleagues and external stakeholders Adhering to regulatory requirements, compliance procedures, departmental and firm-wide processes Helping to manage the consultant diary to help ensure the most effective use of their time Proactively get involved and contribute ideas as part of continuous improvement. Support and embrace necessary changes. Share best practice and knowledge What you'll need to succeed A proactive and positive approach The ability to take initiative Attention to detail Confidence to seek guidance or refer complex/unusual/non-compliant cases to the Operations or Compliance Manager Appreciation and understanding of how other roles within the department are inter-dependant Advanced experience using the full Microsoft Office Suite What you'll get in return Full time, permanent position Agile working - Flexibility of core hours from 10am to 2pm 2 WFH days per week 25 days holiday plus bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Employee recognition awards A competitive salary package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company This organisation is one of the UK's top accountancy firms and a leading professional services provider. They deliver services through a range of divisions, including tax, audit and assurance, wealth management and business advisory services. They're people-first, and this approach really sets them apart. They understand your role is crucial to their success, and will invest in you by giving you access to award-winning development programmes and resources that will give you the freedom to shape your career. Your new role Your work in financial planning goes beyond the numbers, allowing you to build up meaningful client relationships, understand their business and deliver insights that will drive real results. Working within the Client Support Team, you'll work closely with the Senior Client Support to be a point of contact, deal with all aspects of the new business process and ensure all objectives are achieved on a timely basis. As such, this role would be suited to someone who is self-assured, proactive and has the ability to build long-lasting relationships. Key responsibilities include: Providing 'subject matter expert' input as appropriate and when requested, and provide appropriate training, direction and support for others where needed Troubleshooting issues within the Client Support Team, finding solutions and implementing them, seeking support from senior management where appropriate Dealing with all aspects of the new business process and ongoing servicing of clients' plans, liaising with colleagues in other service lines and product providers as appropriate Taking ownership for keeping up to date with legislative / regulatory changes / CPD Being a point of contact for clients, colleagues and external stakeholders Adhering to regulatory requirements, compliance procedures, departmental and firm-wide processes Helping to manage the consultant diary to help ensure the most effective use of their time Proactively get involved and contribute ideas as part of continuous improvement. Support and embrace necessary changes. Share best practice and knowledge What you'll need to succeed A proactive and positive approach The ability to take initiative Attention to detail Confidence to seek guidance or refer complex/unusual/non-compliant cases to the Operations or Compliance Manager Appreciation and understanding of how other roles within the department are inter-dependant Advanced experience using the full Microsoft Office Suite What you'll get in return Full time, permanent position Agile working - Flexibility of core hours from 10am to 2pm 2 WFH days per week 25 days holiday plus bank holidays, plus the opportunity to buy or sell up to 5 days (28 days on a training contract, with the opportunity to buy 5 days) Employee recognition awards A competitive salary package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
