1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and our ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What We Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in our Reading office initially, with 2 days work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop your IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you re enthusiastic, customer-oriented, and ready to start or build your career in IT support, we d love to hear from you. Apply now by sending your CV.
May 13, 2026
Full time
1st Line Support Technician Location: Reading, England (Hybrid Office based with 2 days WFH after probation) Salary: £22,000 £27,500 per annum Working Hours: 9am 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support to clients. You will be the first point of contact for our clients, handling incoming support requests, troubleshooting common IT issues, and ensuring every customer receives a fast, professional, and friendly service. Key Responsibilities: Provide first-line technical support to clients via phone, email, and our ticket system. Diagnose and resolve common issues with Microsoft 365, Windows, email, printers, networks, and general IT hardware / software. Log, manage, and update support tickets accurately and in a timely manner. Escalate complex issues to 2nd Line Engineers when required. Assist with user account setup, password resets, Office 365 administration, and basic troubleshooting. Deliver exceptional customer service and maintain high client satisfaction. Work collaboratively with the wider team to share knowledge and improve service delivery. Follow documented processes while suggesting improvements where appropriate. About You: At least one year of experience in a technical support or helpdesk role (IT or telecoms background welcomed). Experience handling inbound calls and managing support tickets. Good working knowledge of Microsoft technologies (Windows, Office 365, Outlook). Strong customer service mindset with a passion for solving problems and delivering great experiences. Excellent communication skills able to explain technical issues in simple terms. Ability to work well under pressure in a fast-paced environment. A genuine interest in technology and a desire to grow your IT career. What We Offer: Competitive salary of £22,000 £27,500. Hybrid working full-time in our Reading office initially, with 2 days work from home after successful probation. Full-time permanent contract (9am 4pm; Monday to Friday; 32 hours per week). Opportunity to develop your IT skills and progress into 2nd line support. Ongoing training and certification support (Microsoft, CompTIA, etc.). Friendly, supportive team environment. Real opportunity to grow with a forward-thinking MSP. If you re enthusiastic, customer-oriented, and ready to start or build your career in IT support, we d love to hear from you. Apply now by sending your CV.
Allegis Global Solutions Limited (AGS)
Reading, Berkshire
Duties and Responsibilities: Operate all systems within the buildings in a competent, effective, and efficient manner. Issue relevant site Permits as part of the Safe System of Work. Completion of PPM and Reactive Tasks and update the electronic workflow system keeping the records compliant. Ensure that daily checks are completed and repair, report any defects found via the FM helpdesk. Identification of materials required to be ordered & installed in a timely manner. Comply with both statutory and company health, safety and environmental regulations and policies. Ensure that Specialist Service Provider worksheets are reviewed & signed off, the quality of work is inspected, and recommendations are escalated to the Supervisor. The Site team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping The Engineer will be expected to work, and trouble shoot all building systems but not be limited to the following: Decorating and general fabric repairs Small plumbing repairs Building Management Systems & Minor Electrical Monitoring (Training Given). HVAC Systems, Including Humidifiers (Training Given). Air Handling, Air Conditioning & Chillers (Training Given). Domestic Water Services & Plumbing. Pumps, Motors & Variable Speed Drive (Training Given). Hot Water Calorifiers (Training Given). Fire Systems (Training Given). Previous knowledge of a compliance role an advantage Skills: Appropriate experience within Building Fabric Services Excellent communication skills and the ability to deal with staff and Customers at all levels Experience as an end user of a Building Management Systems (Trend). (Training Given). Intermediate computer literacy using Windows Office applications (Word, Excel, and Outlook) PDA & Tablet use. Self-motivated and able to work on own initiative as well as part of a team. Excellent numeracy and literacy skills, with experience of report writing. Be able to adapt and work as a team outside of their trade but within their capabilities. Qualifications: Advantage C&G or equivalent experience in Fabric Engineering. Legionella Awareness - L8 ACOP. Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills & computer skills.
May 13, 2026
Contractor
Duties and Responsibilities: Operate all systems within the buildings in a competent, effective, and efficient manner. Issue relevant site Permits as part of the Safe System of Work. Completion of PPM and Reactive Tasks and update the electronic workflow system keeping the records compliant. Ensure that daily checks are completed and repair, report any defects found via the FM helpdesk. Identification of materials required to be ordered & installed in a timely manner. Comply with both statutory and company health, safety and environmental regulations and policies. Ensure that Specialist Service Provider worksheets are reviewed & signed off, the quality of work is inspected, and recommendations are escalated to the Supervisor. The Site team will ensure that Plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping The Engineer will be expected to work, and trouble shoot all building systems but not be limited to the following: Decorating and general fabric repairs Small plumbing repairs Building Management Systems & Minor Electrical Monitoring (Training Given). HVAC Systems, Including Humidifiers (Training Given). Air Handling, Air Conditioning & Chillers (Training Given). Domestic Water Services & Plumbing. Pumps, Motors & Variable Speed Drive (Training Given). Hot Water Calorifiers (Training Given). Fire Systems (Training Given). Previous knowledge of a compliance role an advantage Skills: Appropriate experience within Building Fabric Services Excellent communication skills and the ability to deal with staff and Customers at all levels Experience as an end user of a Building Management Systems (Trend). (Training Given). Intermediate computer literacy using Windows Office applications (Word, Excel, and Outlook) PDA & Tablet use. Self-motivated and able to work on own initiative as well as part of a team. Excellent numeracy and literacy skills, with experience of report writing. Be able to adapt and work as a team outside of their trade but within their capabilities. Qualifications: Advantage C&G or equivalent experience in Fabric Engineering. Legionella Awareness - L8 ACOP. Be conversant with current Health and Safety legislation with relevance to safe working practices. Sound level of administration/organisational skills & computer skills.
Senior Surveyor - Property & Asset Management Location: London Salary: £50,000 - £60,000 Hours: Full-time An established and highly regarded property consultancy is seeking an experienced Surveyor to join its Commercial Property and Asset Management team in London, offering a clear and structured pathway for career progression within a growing regional hub. This role provides the opportunity to manage a diverse portfolio including the firm's own office assets alongside a wide range of client instructions, while benefiting from ongoing professional development. This is a key role that will play a pivotal part in driving asset performance, strengthening client relationships, and contributing to the continued growth of the business, with clear opportunities to progress into more senior positions as the team expands. The successful candidate will gain exposure to a broad client base and complex instructions, enabling both technical and commercial development, while being supported through regular performance reviews, CPD, and opportunities to take on greater client ownership over time. Key Responsibilities Driving asset management initiatives to enhance property performance and value Managing a varied commercial property portfolio on behalf of key clients Undertaking property inspections and producing detailed reports Coordinating planned maintenance works and ensuring delivery standards Working closely with facilities teams to maintain full health & safety compliance Leading lease negotiations, including renewals and rent reviews Supporting service charge budget preparation, reconciliation, and challenge Overseeing rent collection and operational expenditure payments Administering property insurance, including premium apportionment and invoicing Collaborating with client accounting teams to deliver a high-quality service Responding to helpdesk enquiries and resolving property-related issues Building and maintaining strong relationships with clients, tenants, and contractors Producing accurate, timely client reports to support strategic decision-making Ensuring compliance with relevant legislation including Landlord & Tenant Acts What's On Offer Salary up to £60,000 Comprehensive and flexible benefits package Option to purchase additional annual leave Health cash plan and cycle to work scheme Flexible and agile working arrangements Clear opportunity to contribute to a growing and high-performing team
May 13, 2026
Full time
Senior Surveyor - Property & Asset Management Location: London Salary: £50,000 - £60,000 Hours: Full-time An established and highly regarded property consultancy is seeking an experienced Surveyor to join its Commercial Property and Asset Management team in London, offering a clear and structured pathway for career progression within a growing regional hub. This role provides the opportunity to manage a diverse portfolio including the firm's own office assets alongside a wide range of client instructions, while benefiting from ongoing professional development. This is a key role that will play a pivotal part in driving asset performance, strengthening client relationships, and contributing to the continued growth of the business, with clear opportunities to progress into more senior positions as the team expands. The successful candidate will gain exposure to a broad client base and complex instructions, enabling both technical and commercial development, while being supported through regular performance reviews, CPD, and opportunities to take on greater client ownership over time. Key Responsibilities Driving asset management initiatives to enhance property performance and value Managing a varied commercial property portfolio on behalf of key clients Undertaking property inspections and producing detailed reports Coordinating planned maintenance works and ensuring delivery standards Working closely with facilities teams to maintain full health & safety compliance Leading lease negotiations, including renewals and rent reviews Supporting service charge budget preparation, reconciliation, and challenge Overseeing rent collection and operational expenditure payments Administering property insurance, including premium apportionment and invoicing Collaborating with client accounting teams to deliver a high-quality service Responding to helpdesk enquiries and resolving property-related issues Building and maintaining strong relationships with clients, tenants, and contractors Producing accurate, timely client reports to support strategic decision-making Ensuring compliance with relevant legislation including Landlord & Tenant Acts What's On Offer Salary up to £60,000 Comprehensive and flexible benefits package Option to purchase additional annual leave Health cash plan and cycle to work scheme Flexible and agile working arrangements Clear opportunity to contribute to a growing and high-performing team
Quality Control Operator Berkhamsted Monday-Friday 9:00am-5:30pm We're recruiting for a Quality Control Operator to join a busy and dynamic team in Berkhamsted. This is an excellent opportunity for someone who is detail-oriented, organised, and committed to delivering high-quality work. This is a varied role, working closely with the creative and design team, supporting quality control processes while also assisting with design-related tasks. It would suit someone with a graphic design, creative, or design-related background , or someone who is highly enthusiastic about design and keen to develop in this space. The Role You will be responsible for checking work for accuracy and quality, ensuring it meets client requirements and internal processes. You'll play a key role in maintaining high standards, supporting on-time delivery, and promoting a culture of quality across the business. Alongside quality control responsibilities, you'll also support the wider creative team with a variety of design-related tasks. Key Responsibilities Quality Control Proofread and quality check work using approved techniques and QC software Ensure Operators follow the latest specifications Complete all necessary checks and approvals, including checklists Identify and clearly mark errors so they can be corrected easily Monitor performance and record relevant data for reports Highlight quality concerns to management promptly Follow the company's Quality & Environmental Policy and Standard Operating Procedures Promote a culture of quality and continuous improvement Creative & Design Support Building design presentation decks Supporting with renders General creative/design team assistance Supporting with QC across creative output Assisting with range reviews Skills & Qualities Excellent attention to detail and accuracy Strong organisational skills Good communication and teamwork Ability to follow processes and procedures carefully Proactive in identifying and resolving issues Interest in design, branding or creative work (desirable) Graphic design or creative background (desirable but not essential) This is a fantastic opportunity to join a collaborative team where you can develop your skills across both quality control and creative support , with plenty of variety in your day-to-day work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 13, 2026
Full time
Quality Control Operator Berkhamsted Monday-Friday 9:00am-5:30pm We're recruiting for a Quality Control Operator to join a busy and dynamic team in Berkhamsted. This is an excellent opportunity for someone who is detail-oriented, organised, and committed to delivering high-quality work. This is a varied role, working closely with the creative and design team, supporting quality control processes while also assisting with design-related tasks. It would suit someone with a graphic design, creative, or design-related background , or someone who is highly enthusiastic about design and keen to develop in this space. The Role You will be responsible for checking work for accuracy and quality, ensuring it meets client requirements and internal processes. You'll play a key role in maintaining high standards, supporting on-time delivery, and promoting a culture of quality across the business. Alongside quality control responsibilities, you'll also support the wider creative team with a variety of design-related tasks. Key Responsibilities Quality Control Proofread and quality check work using approved techniques and QC software Ensure Operators follow the latest specifications Complete all necessary checks and approvals, including checklists Identify and clearly mark errors so they can be corrected easily Monitor performance and record relevant data for reports Highlight quality concerns to management promptly Follow the company's Quality & Environmental Policy and Standard Operating Procedures Promote a culture of quality and continuous improvement Creative & Design Support Building design presentation decks Supporting with renders General creative/design team assistance Supporting with QC across creative output Assisting with range reviews Skills & Qualities Excellent attention to detail and accuracy Strong organisational skills Good communication and teamwork Ability to follow processes and procedures carefully Proactive in identifying and resolving issues Interest in design, branding or creative work (desirable) Graphic design or creative background (desirable but not essential) This is a fantastic opportunity to join a collaborative team where you can develop your skills across both quality control and creative support , with plenty of variety in your day-to-day work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
37.5 hours per week worked Monday to Thursday, 09:00am - 5:00pm. Friday 09:00am - 4:00pm Role overview The Helpdesk Coordinator is responsible for coordinating day-to-day service activities, ensuring service work is assigned to the relevant skilled engineers, client communications are managed professionally, and all service documentation is accurate and compliant. This role is central to delivering a high-quality, responsive service to clients. Key tasks Act as the main point of contact for clients regarding service visits and job updates Provide clear, timely updates on job status, attendance times, and follow-on actions Manage incoming service requests via phone, email, and client portals Maintain professional relationships with clients at all times Portal & System Updates Update client portals with attendance notes, job status, reports, and certification Ensure all system records are accurate, up to date, and compliant with agreed processes Track completion of works and escape outstanding actions where required Check engineers' paperwork for accuracy, completeness, and compliance Ensure service reports, checklists, timesheets, and certificates are correctly completed Follow up with engineers to resolve errors or missing information Support audit and quality requirements through accurate record-keeping Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Skills & Experience Experience in a helpdesk, coordination, scheduling, or service administration role Strong organisational skills Good IT skills (MS Office, CRM or job management systems) Ability to work under pressure and manage multiple priorities Knowledge of SLA -driven service environments (the way you think and act) The ability to work successfully in a target-based environment Highly organised with strong attention to detail Calm, professional, and customer focused Proactive and solution-oriented Reliable team player with the ability to work independently
May 13, 2026
Full time
37.5 hours per week worked Monday to Thursday, 09:00am - 5:00pm. Friday 09:00am - 4:00pm Role overview The Helpdesk Coordinator is responsible for coordinating day-to-day service activities, ensuring service work is assigned to the relevant skilled engineers, client communications are managed professionally, and all service documentation is accurate and compliant. This role is central to delivering a high-quality, responsive service to clients. Key tasks Act as the main point of contact for clients regarding service visits and job updates Provide clear, timely updates on job status, attendance times, and follow-on actions Manage incoming service requests via phone, email, and client portals Maintain professional relationships with clients at all times Portal & System Updates Update client portals with attendance notes, job status, reports, and certification Ensure all system records are accurate, up to date, and compliant with agreed processes Track completion of works and escape outstanding actions where required Check engineers' paperwork for accuracy, completeness, and compliance Ensure service reports, checklists, timesheets, and certificates are correctly completed Follow up with engineers to resolve errors or missing information Support audit and quality requirements through accurate record-keeping Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Skills & Experience Experience in a helpdesk, coordination, scheduling, or service administration role Strong organisational skills Good IT skills (MS Office, CRM or job management systems) Ability to work under pressure and manage multiple priorities Knowledge of SLA -driven service environments (the way you think and act) The ability to work successfully in a target-based environment Highly organised with strong attention to detail Calm, professional, and customer focused Proactive and solution-oriented Reliable team player with the ability to work independently
Overview We are seeking a highly organised and proactive Facilities / Workplace Operations Specialist to join our team. This role is pivotal in ensuring our workplace operates efficiently, remains well-maintained, and provides a safe and welcoming environment for all. The successful candidate will support a variety of workplace tasks, including facilities administration, compliance checks, access control, stock management, and general studio operations. With an upcoming move, this role will also play a key part in preparation activities such as equipment tracking, audits, and coordination tasks. If you are detail-oriented, practical, and thrive in a dynamic environment, we encourage you to apply. Key Responsibilities Facilities and Workplace Operations Health, Safety, and Compliance Support Access, Equipment, and Records Administration Stock and Supplies Helpdesk and Request Management Move and Project Support Qualifications Essential Strong IT skills, including proficiency in Outlook, Excel, Word, and digital filing systems. Excellent attention to detail and accurate record-keeping. Highly organised and proactive, with the ability to manage multiple tasks. Clear and professional communication skills. Basic understanding of health and safety principles or willingness to learn. Desirable Experience with helpdesk or facilities management platforms. Previous experience in facilities, workplace operations, or office coordination. Familiarity with access control systems, stock control, or starter/leaver processes.
May 13, 2026
Full time
Overview We are seeking a highly organised and proactive Facilities / Workplace Operations Specialist to join our team. This role is pivotal in ensuring our workplace operates efficiently, remains well-maintained, and provides a safe and welcoming environment for all. The successful candidate will support a variety of workplace tasks, including facilities administration, compliance checks, access control, stock management, and general studio operations. With an upcoming move, this role will also play a key part in preparation activities such as equipment tracking, audits, and coordination tasks. If you are detail-oriented, practical, and thrive in a dynamic environment, we encourage you to apply. Key Responsibilities Facilities and Workplace Operations Health, Safety, and Compliance Support Access, Equipment, and Records Administration Stock and Supplies Helpdesk and Request Management Move and Project Support Qualifications Essential Strong IT skills, including proficiency in Outlook, Excel, Word, and digital filing systems. Excellent attention to detail and accurate record-keeping. Highly organised and proactive, with the ability to manage multiple tasks. Clear and professional communication skills. Basic understanding of health and safety principles or willingness to learn. Desirable Experience with helpdesk or facilities management platforms. Previous experience in facilities, workplace operations, or office coordination. Familiarity with access control systems, stock control, or starter/leaver processes.
Warehouse Manager - Aston Clinton Think Specialist Recruitment are delighted to be working with a growing thriving national award-winning business based in Aston Clinton. Due to exciting growth as a business our client are currently expanding their Warehouse operations and as a result are looking for a Warehouse Manager to join their busy fast-paced team. This is a full-time permanent role responsible for the overall leadership and performance of a fast-paced 3PL warehouse operation. You will report directly to the Head of Operations and be accountable for delivering operational excellence across all warehouse functions. This position is ideal for a strategic yet hands-on leader, capable of managing multiple priorities, driving continuous improvement, and leading a large operational team through change and growth. You will manage 3 Team Managers, 7 Supervisors, and 25 Operatives, alongside temporary seasonal staff. This position is a Monday to Friday role working 9am to 5pm. On offer is an annual salary of £44k. You would be working for a growing business, with modern offices and a great company culture. Please note due to our clients location you will need to be a driver. Duties Include: Ensure the warehouse operates at peak efficiency by leading, organising, directing, and developing all operational teams. Oversee all warehouse functions including Goods In, Put Away, Replenishment, pick/pack and despatch Lead, coach, and develop Team Managers and Supervisors to effectively manage day-to-day operations Ensure smooth and effective handovers between shifts and departments. Lead WMS implementation and rollout activity, including process mapping, testing, training, and embedding best practice across the operation. Plan and allocate MHE (Material Handling Equipment) fleet resources across all departments Review and plan workflow, staffing levels, space utilisation, and equipment requirements Manage labour planning, absence, and holiday approvals in line with company policy Maintain a safe and compliant working environment by enforcing health & safety and legal standards at all times. Meet regularly with the Head of Operations to review performance, analyse data, and implement actionable plans for continuous improvement and cost control. Oversee performance management across all levels, including KPI reporting, attendance, development, investigations, and disciplinary processes. Ensure accurate and timely fulfilment of orders across all channels, maintaining high standards of quality and service. Candidate requirements: Proven leadership experience within a fast-paced 3PL warehouse environment. Strong people management experience, managing multiple layers of leadership. Demonstrated ability to lead through delegation and develop high-performing teams. Extensive knowledge of warehouse operations, procedures, and best practices. Experience with WMS implementation and optimisation. Strong understanding of labour planning and operational resource management. Excellent problem-solving and decision-making skills. Confident communicator, able to influence at all levels internally and externally. Continuous improvement mindset with a focus on operational excellence. Strong knowledge of Health & Safety and food safety standards. Proficient in Microsoft Office and warehouse systems. Experience managing MHE fleet and ensuring compliance. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 13, 2026
Full time
Warehouse Manager - Aston Clinton Think Specialist Recruitment are delighted to be working with a growing thriving national award-winning business based in Aston Clinton. Due to exciting growth as a business our client are currently expanding their Warehouse operations and as a result are looking for a Warehouse Manager to join their busy fast-paced team. This is a full-time permanent role responsible for the overall leadership and performance of a fast-paced 3PL warehouse operation. You will report directly to the Head of Operations and be accountable for delivering operational excellence across all warehouse functions. This position is ideal for a strategic yet hands-on leader, capable of managing multiple priorities, driving continuous improvement, and leading a large operational team through change and growth. You will manage 3 Team Managers, 7 Supervisors, and 25 Operatives, alongside temporary seasonal staff. This position is a Monday to Friday role working 9am to 5pm. On offer is an annual salary of £44k. You would be working for a growing business, with modern offices and a great company culture. Please note due to our clients location you will need to be a driver. Duties Include: Ensure the warehouse operates at peak efficiency by leading, organising, directing, and developing all operational teams. Oversee all warehouse functions including Goods In, Put Away, Replenishment, pick/pack and despatch Lead, coach, and develop Team Managers and Supervisors to effectively manage day-to-day operations Ensure smooth and effective handovers between shifts and departments. Lead WMS implementation and rollout activity, including process mapping, testing, training, and embedding best practice across the operation. Plan and allocate MHE (Material Handling Equipment) fleet resources across all departments Review and plan workflow, staffing levels, space utilisation, and equipment requirements Manage labour planning, absence, and holiday approvals in line with company policy Maintain a safe and compliant working environment by enforcing health & safety and legal standards at all times. Meet regularly with the Head of Operations to review performance, analyse data, and implement actionable plans for continuous improvement and cost control. Oversee performance management across all levels, including KPI reporting, attendance, development, investigations, and disciplinary processes. Ensure accurate and timely fulfilment of orders across all channels, maintaining high standards of quality and service. Candidate requirements: Proven leadership experience within a fast-paced 3PL warehouse environment. Strong people management experience, managing multiple layers of leadership. Demonstrated ability to lead through delegation and develop high-performing teams. Extensive knowledge of warehouse operations, procedures, and best practices. Experience with WMS implementation and optimisation. Strong understanding of labour planning and operational resource management. Excellent problem-solving and decision-making skills. Confident communicator, able to influence at all levels internally and externally. Continuous improvement mindset with a focus on operational excellence. Strong knowledge of Health & Safety and food safety standards. Proficient in Microsoft Office and warehouse systems. Experience managing MHE fleet and ensuring compliance. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Planner CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Planner to join the team. As a Helpdesk Planner, you will be responsible for supporting the day-to-day operation of the Helpdesk and planning function, ensuring effective coordination of workloads, compliance activities, and service delivery in line with contractual requirements. The role plays a key part in delivering exceptional customer service and operational excellence. Responsibilities Manage the Helpdesk and CAFM systems, including mailbox management, ensuring accurate logging, tracking, and reporting of all reactive and planned works. Plan, prioritise, and allocate tasks to appropriate engineers and subcontractors, ensuring effective resource distribution across sites in line with workload and contractual requirements. Coordinate all aspects of works delivery including labour, materials, permits, tools, and subcontractor engagement to ensure efficient completion. Ensure all tasks are correctly prioritised and managed in line with contractual SLAs, proactively mitigating risks to performance. Monitor daily KPI and SLA performance, taking corrective action where required to maintain service delivery standards. Carry out forward planning and look-ahead scheduling in collaboration with Facilities Leads to ensure effective delivery across all sites. Liaise with subcontractors to arrange specialist PPMs and reactive works, ensuring compliance with site requirements, including RAMS and competencies. Review and validate completion notes, time records, and system data, ensuring works are fully closed out with appropriate follow-on actions and sub-orders where required. Maintain accurate CAFM data, including PPM records, asset linking, and the correct filing of service documentation within systems such as eLogbooks. Ensure all QHSE documentation and site communications (including notice boards) are maintained, compliant, and readily accessible within CBRE systems. Liaise with Contract Support, Facilities Leads, and the Contract Manager to ensure visibility of upcoming works, risks, and supplier performance. Develop and maintain standardised processes, monitor team availability, and ensure CBRE systems are fully utilised to drive consistency and efficiency. Analyse maintenance and performance data to identify trends, support reporting, and drive continuous improvement, while promoting CBRE culture and maintaining strong stakeholder relationships. Person Specification: Experience in a helpdesk, planning, or coordination role within facilities management or a similar operational environment. Demonstrable experience using CAFM systems to manage work orders, PPM schedules, and reporting. Strong planning and organisational skills with the ability to prioritise workloads, allocate resources, and manage multiple tasks in a fast-paced environment. Good understanding of SLA-driven service delivery, including prioritisation of reactive works and performance management against KPIs. Experience coordinating subcontractors, including scheduling works and ensuring compliance with site and safety requirements (e.g. RAMS, competencies). High attention to detail with the ability to review and validate job records, completion notes, time entries, and system data accurately. Strong knowledge of data management and system accuracy, including asset linking, record keeping, and document control within CAFM/eLogbooks. Effective communication and interpersonal skills, with the ability to build relationships with engineers, clients, and internal stakeholders. Proactive and solutions-focused approach, with the ability to identify issues, manage risks, and drive tasks through to completion. Ability to monitor performance data, identify trends, and take action to improve service delivery. Good understanding of QHSE principles and the importance of maintaining compliant records and documentation. Competent in Microsoft Office applications (Excel, Outlook, Word), with the ability to manage emails, data, and reporting requirements. Team-oriented with a flexible and adaptable approach to changing priorities and operational demands.
May 12, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Planner CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Planner to join the team. As a Helpdesk Planner, you will be responsible for supporting the day-to-day operation of the Helpdesk and planning function, ensuring effective coordination of workloads, compliance activities, and service delivery in line with contractual requirements. The role plays a key part in delivering exceptional customer service and operational excellence. Responsibilities Manage the Helpdesk and CAFM systems, including mailbox management, ensuring accurate logging, tracking, and reporting of all reactive and planned works. Plan, prioritise, and allocate tasks to appropriate engineers and subcontractors, ensuring effective resource distribution across sites in line with workload and contractual requirements. Coordinate all aspects of works delivery including labour, materials, permits, tools, and subcontractor engagement to ensure efficient completion. Ensure all tasks are correctly prioritised and managed in line with contractual SLAs, proactively mitigating risks to performance. Monitor daily KPI and SLA performance, taking corrective action where required to maintain service delivery standards. Carry out forward planning and look-ahead scheduling in collaboration with Facilities Leads to ensure effective delivery across all sites. Liaise with subcontractors to arrange specialist PPMs and reactive works, ensuring compliance with site requirements, including RAMS and competencies. Review and validate completion notes, time records, and system data, ensuring works are fully closed out with appropriate follow-on actions and sub-orders where required. Maintain accurate CAFM data, including PPM records, asset linking, and the correct filing of service documentation within systems such as eLogbooks. Ensure all QHSE documentation and site communications (including notice boards) are maintained, compliant, and readily accessible within CBRE systems. Liaise with Contract Support, Facilities Leads, and the Contract Manager to ensure visibility of upcoming works, risks, and supplier performance. Develop and maintain standardised processes, monitor team availability, and ensure CBRE systems are fully utilised to drive consistency and efficiency. Analyse maintenance and performance data to identify trends, support reporting, and drive continuous improvement, while promoting CBRE culture and maintaining strong stakeholder relationships. Person Specification: Experience in a helpdesk, planning, or coordination role within facilities management or a similar operational environment. Demonstrable experience using CAFM systems to manage work orders, PPM schedules, and reporting. Strong planning and organisational skills with the ability to prioritise workloads, allocate resources, and manage multiple tasks in a fast-paced environment. Good understanding of SLA-driven service delivery, including prioritisation of reactive works and performance management against KPIs. Experience coordinating subcontractors, including scheduling works and ensuring compliance with site and safety requirements (e.g. RAMS, competencies). High attention to detail with the ability to review and validate job records, completion notes, time entries, and system data accurately. Strong knowledge of data management and system accuracy, including asset linking, record keeping, and document control within CAFM/eLogbooks. Effective communication and interpersonal skills, with the ability to build relationships with engineers, clients, and internal stakeholders. Proactive and solutions-focused approach, with the ability to identify issues, manage risks, and drive tasks through to completion. Ability to monitor performance data, identify trends, and take action to improve service delivery. Good understanding of QHSE principles and the importance of maintaining compliant records and documentation. Competent in Microsoft Office applications (Excel, Outlook, Word), with the ability to manage emails, data, and reporting requirements. Team-oriented with a flexible and adaptable approach to changing priorities and operational demands.
Stock Manager - Aston Clinton Think Specialist Recruitment are delighted to be working with a growing thriving national award-winning business based in Aston Clinton. Due to exciting growth as a business our client are currently expanding their Warehouse operations and as a result are looking for a Stock Control Manager to join their busy fast-paced team. As a Stock Control Manager, you will be responsible for leading and coordinating activities of stock controllers across various shifts, supporting the performance and development of the wider warehouse team, drive compliance with operational standards and safety procedures, and work closely with management to achieve productivity, accuracy, and service-level targets. Your primary activities will include scheduling daily/weekly tasks with the main objective of keeping sufficient and correct stock levels in pick locations for order fulfilment throughout the working day. You will be an organised team player who can continuously meet expectations, with an ability to communicate effectively with a diverse range of people This position is a Monday to Friday role working 9am to 5pm. On offer is an annual salary of £33k. You would be working for a growing business, with modern offices and a great company culture. Please note due to the location of our clients offices, you will need to be a driver. Duties Include: Staff management, performance management, staff training and coaching, responsible for achieving operational targets within the remit of stock control department. Responsible for stock integrity with aim to maintain 100% accuracy. Accurate and timely recording of 3PL storage reporting. Manages periodic stock movement reviews, creates optimisation plans aiming to provide efficient picking and storage layouts. Manages storage and develops consolidation plans with aim to increase available storage. Manages replenishment plan to reduce pending replenishment pick shortages. Operating on multiple WMS systems to ensure the maintenance of stock integrity, utilising existing or creating bespoke reports to achieve this. Training and educating the organisation in effective stock management so that capability increases across the organisation. Candidate requirements: Accurate data skills, PC literate WMS advanced / super user experience Inventory or stock control team leader experience Leadership skills at a supervisory level Demonstrate support and drive for continuous improvement activity Ability to represent company values and embody company goals and visions Communicate in a professional, clear and concise way Ability to demonstrate an organised and accurate approach when working in a busy environment. Practical problem-solving skills with a hands-on approach to resolution. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 12, 2026
Full time
Stock Manager - Aston Clinton Think Specialist Recruitment are delighted to be working with a growing thriving national award-winning business based in Aston Clinton. Due to exciting growth as a business our client are currently expanding their Warehouse operations and as a result are looking for a Stock Control Manager to join their busy fast-paced team. As a Stock Control Manager, you will be responsible for leading and coordinating activities of stock controllers across various shifts, supporting the performance and development of the wider warehouse team, drive compliance with operational standards and safety procedures, and work closely with management to achieve productivity, accuracy, and service-level targets. Your primary activities will include scheduling daily/weekly tasks with the main objective of keeping sufficient and correct stock levels in pick locations for order fulfilment throughout the working day. You will be an organised team player who can continuously meet expectations, with an ability to communicate effectively with a diverse range of people This position is a Monday to Friday role working 9am to 5pm. On offer is an annual salary of £33k. You would be working for a growing business, with modern offices and a great company culture. Please note due to the location of our clients offices, you will need to be a driver. Duties Include: Staff management, performance management, staff training and coaching, responsible for achieving operational targets within the remit of stock control department. Responsible for stock integrity with aim to maintain 100% accuracy. Accurate and timely recording of 3PL storage reporting. Manages periodic stock movement reviews, creates optimisation plans aiming to provide efficient picking and storage layouts. Manages storage and develops consolidation plans with aim to increase available storage. Manages replenishment plan to reduce pending replenishment pick shortages. Operating on multiple WMS systems to ensure the maintenance of stock integrity, utilising existing or creating bespoke reports to achieve this. Training and educating the organisation in effective stock management so that capability increases across the organisation. Candidate requirements: Accurate data skills, PC literate WMS advanced / super user experience Inventory or stock control team leader experience Leadership skills at a supervisory level Demonstrate support and drive for continuous improvement activity Ability to represent company values and embody company goals and visions Communicate in a professional, clear and concise way Ability to demonstrate an organised and accurate approach when working in a busy environment. Practical problem-solving skills with a hands-on approach to resolution. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office basedSome of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
May 12, 2026
Full time
Think Specialist Recruitment are delighted to be working with a great company based within the Watford area. This company have an exciting opportunity for a Sales Support and Logistics Coordinator to join their team. This position would suit someone who has previous experience of providing administrative support to a sales team, order processing, coordination and logistics. This person will be providing support to a member of the sales team, they will need to have strong communication skills across all levels, the ability to build great working relationships as they will be working with other departments, and great organisational skills. Hours - Monday - Friday 9am - 5:30pm Fully office basedSome of the duties will include: Managing the full order process for key accounts, distributors and retailers Processing and managing sales orders on the internal system, from order to fulfilment Working with internal teams and 3PLs Gaining an understanding of individual customer requirements Acting as key point of contact for customer queries relating to delivery updates, samples and more Working closely with internal team to ensure all goods arrival dates are communicated, advising of any delays Manage rework requirements and ensure associated costs and approvals are clearly tracked and documented Providing support as required within the sales team Working well as part of the team The suitable candidate: 2 years experience within sales support Previous experience within consumer goods or FMCG Experience within order processing and export Great communication skills on all levels Great team player Strong organisational skills with the ability to prioritise a workload Strong communication skills on all levels Local to the Watford area Happy to be fully office based Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Baltic Recruitment Services Ltd
North Shields, Tyne And Wear
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
May 12, 2026
Full time
Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.
Service Coordinator Maintenance & Facilities Management Contractor 3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment. Key Responsibilities Scheduling appointments and reactive maintenance works for engineers and service teams Coordinating daily workloads and updating schedules in real time Handling inbound and outbound calls with customers, tenants, contractors, and engineers Liaising between customers and engineers to ensure smooth communication throughout works Raising and managing service jobs through the company system Monitoring progress of ongoing works and ensuring updates are provided to customers Prioritising urgent and emergency maintenance requests Maintaining accurate records, job notes, and service documentation Supporting the operations team with general administrative duties Requirements Strong communication and customer service skills Excellent organisational and time management abilities Ability to multitask and work under pressure in a busy environment Confident using Microsoft Office and scheduling systems Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential Positive attitude and willingness to learn
May 12, 2026
Full time
Service Coordinator Maintenance & Facilities Management Contractor 3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment. Key Responsibilities Scheduling appointments and reactive maintenance works for engineers and service teams Coordinating daily workloads and updating schedules in real time Handling inbound and outbound calls with customers, tenants, contractors, and engineers Liaising between customers and engineers to ensure smooth communication throughout works Raising and managing service jobs through the company system Monitoring progress of ongoing works and ensuring updates are provided to customers Prioritising urgent and emergency maintenance requests Maintaining accurate records, job notes, and service documentation Supporting the operations team with general administrative duties Requirements Strong communication and customer service skills Excellent organisational and time management abilities Ability to multitask and work under pressure in a busy environment Confident using Microsoft Office and scheduling systems Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential Positive attitude and willingness to learn
This position is offered on a 6 Month Fixed Term Contract. For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients architecture and, ultimately, an extension of your business, a part of one team. ABOUT THE ROLE You will act as the main point of contact for maintenance requests and client service enquiries, coordinating work with internal teams and contractors. You will manage both reactive and planned repairs for clients across the UK, arrange site access permits, and ensure all jobs are accurately logged and tracked. Responsibilities include updating stakeholders and client systems with the latest status, manually updating platforms where required, monitoring API performance, driving metrics, and developing expertise in client systems to identify and resolve risks or trends. WHAT YOU WILL BE RESPONSIBLE FOR Liaise with subcontractors and suppliers for updates, quotations, and reports. Meet or exceed SLAs and KPIs; record mitigation information on incomplete jobs. Allocate jobs based on urgency, skillset, and location as required. Uphold company reputation and fulfill moral/legal responsibilities. Obtain permits for all reactive and planned works. Escalate SLA issues quickly and update mitigation actions in internal/client systems. Monitor and report API functionality on client third-party systems. Understand client third-party platforms to optimise performance. Maintain accurate job progress records for clients, engineers, and stakeholders. Review documentation for scope alignment and initiate related jobs or quotes as needed. Assist with compiling data for internal and client reports. Escalate urgent matters to designated management. Build strong relationships internally and externally. Collaborate across teams to enhance the client experience and reduce escalations. Serve as primary helpdesk contact; efficiently organise and log maintenance issues. WHAT WE ARE LOOKING FOR Good basic written and numerical skills and comfortable working with Microsoft office. Exceptional customer interaction skills, quick thinking and an enthusiastic person who is a confident communicator. Ideally experience of working in a fast-paced helpdesk. A bonus would be if you have experience working for a service provider with an understanding of SLA s, KPI s, compliance, quote turnaround etc. (not a dealbreaker if you don t). Previous experience of working to deadlines and multitask. A background / understanding of general engineering practices (a nice to have but not essential). A natural problem solver, who thrives under pressure. Can stay cool and calm in the face of adversity and can demonstrate empathy when overcoming challenges. Strong relationship management skills internal and external. ADDITIONAL DETAILS Core hours: Monday - Friday 9:00am - 17:00pm Competitive starting salary Full training delivered via our core trainer and team. 1 Day of home working following an initial training period Free parking but also accessible via public transport. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
May 11, 2026
Contractor
This position is offered on a 6 Month Fixed Term Contract. For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker s heritage lies in our ability to design and regulate unique spaces that truly work. Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients architecture and, ultimately, an extension of your business, a part of one team. ABOUT THE ROLE You will act as the main point of contact for maintenance requests and client service enquiries, coordinating work with internal teams and contractors. You will manage both reactive and planned repairs for clients across the UK, arrange site access permits, and ensure all jobs are accurately logged and tracked. Responsibilities include updating stakeholders and client systems with the latest status, manually updating platforms where required, monitoring API performance, driving metrics, and developing expertise in client systems to identify and resolve risks or trends. WHAT YOU WILL BE RESPONSIBLE FOR Liaise with subcontractors and suppliers for updates, quotations, and reports. Meet or exceed SLAs and KPIs; record mitigation information on incomplete jobs. Allocate jobs based on urgency, skillset, and location as required. Uphold company reputation and fulfill moral/legal responsibilities. Obtain permits for all reactive and planned works. Escalate SLA issues quickly and update mitigation actions in internal/client systems. Monitor and report API functionality on client third-party systems. Understand client third-party platforms to optimise performance. Maintain accurate job progress records for clients, engineers, and stakeholders. Review documentation for scope alignment and initiate related jobs or quotes as needed. Assist with compiling data for internal and client reports. Escalate urgent matters to designated management. Build strong relationships internally and externally. Collaborate across teams to enhance the client experience and reduce escalations. Serve as primary helpdesk contact; efficiently organise and log maintenance issues. WHAT WE ARE LOOKING FOR Good basic written and numerical skills and comfortable working with Microsoft office. Exceptional customer interaction skills, quick thinking and an enthusiastic person who is a confident communicator. Ideally experience of working in a fast-paced helpdesk. A bonus would be if you have experience working for a service provider with an understanding of SLA s, KPI s, compliance, quote turnaround etc. (not a dealbreaker if you don t). Previous experience of working to deadlines and multitask. A background / understanding of general engineering practices (a nice to have but not essential). A natural problem solver, who thrives under pressure. Can stay cool and calm in the face of adversity and can demonstrate empathy when overcoming challenges. Strong relationship management skills internal and external. ADDITIONAL DETAILS Core hours: Monday - Friday 9:00am - 17:00pm Competitive starting salary Full training delivered via our core trainer and team. 1 Day of home working following an initial training period Free parking but also accessible via public transport. EQUAL OPPORTUNITIES Linaker Limited is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Part Time Front of House to join our team at our prestigious site in Kendal! Key Responsibilities Act as the first point of contact for all visitors, staff, and contractors, delivering a professional and welcoming front-of-house experience. Act as a point of contact for staff feedback related to the working environment and escalate where appropriate Carry out porterage duties including the movement of furniture and equipment as required by the Company. Assist with internal events, meetings, and staff engagement activities by coordinating room setups and logistics. Receive and distribute incoming mail and parcels to site users promptly and efficiently. Act as an Incident Controller during fire evacuations and other emergency situations. Operate and manage the Permit to Work system and ensure compliance with safe systems of work. Manage the issuing and tracking of access fobs and keys, maintaining accurate records and ensuring timely updates. Handle day-to-day administrative tasks, including postal duties, helpdesk reporting, and general facilities coordination. This is a fantastic opportunity to join a growing team with excellent career progression! Hours 7.30am - 12.30pm OR 12midday - 5pm Monday to Friday 25hrs per week Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
May 11, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently seeking a detail-oriented and proactive Part Time Front of House to join our team at our prestigious site in Kendal! Key Responsibilities Act as the first point of contact for all visitors, staff, and contractors, delivering a professional and welcoming front-of-house experience. Act as a point of contact for staff feedback related to the working environment and escalate where appropriate Carry out porterage duties including the movement of furniture and equipment as required by the Company. Assist with internal events, meetings, and staff engagement activities by coordinating room setups and logistics. Receive and distribute incoming mail and parcels to site users promptly and efficiently. Act as an Incident Controller during fire evacuations and other emergency situations. Operate and manage the Permit to Work system and ensure compliance with safe systems of work. Manage the issuing and tracking of access fobs and keys, maintaining accurate records and ensuring timely updates. Handle day-to-day administrative tasks, including postal duties, helpdesk reporting, and general facilities coordination. This is a fantastic opportunity to join a growing team with excellent career progression! Hours 7.30am - 12.30pm OR 12midday - 5pm Monday to Friday 25hrs per week Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for a dedicated and detail-oriented Customer Operations Specialist to join our Customer Operations team. Reporting directly to the Customer Operations Manager, you will play a key role in ensuring the smooth and efficient delivery of services to our customers. In this role, you will serve as a central point of contact for customer enquiries and operational processes, working cross-functionally to resolve issues, improve workflows, and uphold the highest standards of service delivery. What you ll be doing Support & Ticket Handling Act as the first point of contact for all internal queries related to customer operations tools submitted via Freshdesk relating to customer operations processes Triage, categorise, and prioritise incoming tickets, ensuring accurate categorising of queries Respond to and resolve tickets within agreed SLA timeframes, maintaining a high standard of communication Troubleshoot and resolve queries independently using available documentation, internal knowledge, and system understanding Escalate complex, technical, or high-impact issues to the Customer Operations Manager, providing clear context, investigation notes, and recommended next steps Enablement & Training Support onboarding of new internal users, including assisting with group training sessions and running 1:1 training sessions Create and update Knowledge Hub articles, FAQs, and troubleshooting guides based on common queries and recurring issues Assist in developing training materials such as step-by-step guides, process documentation, and quick-reference resources Systems Knowledge Identify inefficiencies in workflows or recurring support issues and suggest improvements to processes, documentation, or system usage Support data accuracy and consistency with all systems by following best practices and highlighting discrepancies Collaborate with the Customer Operations Manager to improve support processes, training approaches, and overall user experience What we re looking for Required 2+ years of experience administering a Customer Success platform, e.g. Planhat, Vitally, Churn Zero, Gainsight. Or Salesforce or Hubspot. Ability to translate business requirements into technical configurations. Experience with data management, integration, and maintaining data integrity. Preferred Experience administering Planhat. Background in customer success, support, or operations roles Experience using Freshdesk or another helpdesk/ticketing tool Exposure to writing articles, FAQs or internal process documentation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 11, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for a dedicated and detail-oriented Customer Operations Specialist to join our Customer Operations team. Reporting directly to the Customer Operations Manager, you will play a key role in ensuring the smooth and efficient delivery of services to our customers. In this role, you will serve as a central point of contact for customer enquiries and operational processes, working cross-functionally to resolve issues, improve workflows, and uphold the highest standards of service delivery. What you ll be doing Support & Ticket Handling Act as the first point of contact for all internal queries related to customer operations tools submitted via Freshdesk relating to customer operations processes Triage, categorise, and prioritise incoming tickets, ensuring accurate categorising of queries Respond to and resolve tickets within agreed SLA timeframes, maintaining a high standard of communication Troubleshoot and resolve queries independently using available documentation, internal knowledge, and system understanding Escalate complex, technical, or high-impact issues to the Customer Operations Manager, providing clear context, investigation notes, and recommended next steps Enablement & Training Support onboarding of new internal users, including assisting with group training sessions and running 1:1 training sessions Create and update Knowledge Hub articles, FAQs, and troubleshooting guides based on common queries and recurring issues Assist in developing training materials such as step-by-step guides, process documentation, and quick-reference resources Systems Knowledge Identify inefficiencies in workflows or recurring support issues and suggest improvements to processes, documentation, or system usage Support data accuracy and consistency with all systems by following best practices and highlighting discrepancies Collaborate with the Customer Operations Manager to improve support processes, training approaches, and overall user experience What we re looking for Required 2+ years of experience administering a Customer Success platform, e.g. Planhat, Vitally, Churn Zero, Gainsight. Or Salesforce or Hubspot. Ability to translate business requirements into technical configurations. Experience with data management, integration, and maintaining data integrity. Preferred Experience administering Planhat. Background in customer success, support, or operations roles Experience using Freshdesk or another helpdesk/ticketing tool Exposure to writing articles, FAQs or internal process documentation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Branta are seeking a proactive and organised Helpdesk Administrator to join a busy team in Gateshead. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: Act as the first point of contact for client enquiries via phone and email. Log and manage jobs accurately, ensuring all client requests are captured correctly. Coordinate and schedule engineers and contractors to meet client requirements. Handle invoicing and support administrative processes related to job management. Maintain clear records and provide updates to clients and internal teams as required. Requirements: Previous experience in a similar administrative or helpdesk role is essential. Facilities Management or maintenance sector experience is highly desirable. Excellent communication skills, confident on the phone and via email. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in Microsoft Office and basic job-logging software. Whats on Offer: Competitive salary and benefits. Supportive and friendly working environment. Opportunity to develop your career in Facilities Management and administration. Apply online today or contact Astrid Camacho at Branta Recruitment for more information and an informal chat.
May 11, 2026
Full time
Branta are seeking a proactive and organised Helpdesk Administrator to join a busy team in Gateshead. As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations. Key Responsibilities: Act as the first point of contact for client enquiries via phone and email. Log and manage jobs accurately, ensuring all client requests are captured correctly. Coordinate and schedule engineers and contractors to meet client requirements. Handle invoicing and support administrative processes related to job management. Maintain clear records and provide updates to clients and internal teams as required. Requirements: Previous experience in a similar administrative or helpdesk role is essential. Facilities Management or maintenance sector experience is highly desirable. Excellent communication skills, confident on the phone and via email. Strong organisational skills and attention to detail. Ability to manage multiple priorities and work in a fast-paced environment. Proficiency in Microsoft Office and basic job-logging software. Whats on Offer: Competitive salary and benefits. Supportive and friendly working environment. Opportunity to develop your career in Facilities Management and administration. Apply online today or contact Astrid Camacho at Branta Recruitment for more information and an informal chat.
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
May 11, 2026
Full time
Cloud Engineer (2nd Line Support) & Team Coordinator About the Role Are you ready to step into a role where you can make a real impact? We're seeking a proactive Cloud Engineer & Team Coordinator to help shape and support a growing managed services business. This is an opportunity to work across a wide range of technologies, support diverse client environments, and play a key role in both technical delivery and team coordination. You'll report directly to the Managing Director and act as a vital link between engineering, support, and customer success. Job Title: Cloud Engineer & Team Coordinator Location: London (office-based with occasional travel) Salary: Circa 40,000 (depending on experience) Hours: 40 hours per week (core hours 09:00-17:30, with rota for early starts and occasional Saturday emergency cover) Key Responsibilities Cloud Operations & Support Provide day-to-day support for client cloud systems and security environments Develop scripts to enhance cloud deployment and reporting (particularly within SharePoint) Act as a technical escalation point for firewall and network queries Maintain and improve knowledge of cloud infrastructure and monitoring tools across the team Collaborate with third-party suppliers delivering elements of service Customer Service Build strong, trust-based relationships with clients Deliver a high standard of customer service and technical support Gather and share customer feedback to support continuous improvement Cloud & Network Management Maintain accurate documentation of security and network configurations Test and deploy updates to firewalls and routers Ensure infrastructure changes are tracked and managed effectively Team Coordination Coordinate senior engineers, ensuring they have the tools and resources needed Support operational and administrative tasks within a busy MSP environment Track product updates and pricing changes to ensure accurate client billing Skills & Experience Technical Skills 2nd Line Support experience (3 years), happy to be an all-arounder providing 1st-3rd line support Experience with firewall technologies (FortiGate preferred) Strong knowledge of Windows environments and hardware troubleshooting Experience with MDM solutions Familiarity with Microsoft 365, including Conditional Access and SharePoint Power BI knowledge (desirable) Ability to work independently and deliver technical tasks on time Proven experience coordinating work across multiple stakeholders Qualifications & Background A-Level, HND, or equivalent qualification Experience in a support helpdesk environment (MSP experience advantageous) Relevant certifications or demonstrated commitment to developing technical expertise What's on Offer Exposure to a broad and evolving technology stack Opportunities to develop skills in emerging technologies Autonomy to shape and improve your technical environment Clear progression opportunities, with potential to grow into leadership roles Flexible benefits package (including options such as childcare vouchers and medical cover) About the Client They are a well-established, technically focused MSP with over 20 years of experience delivering enterprise-level solutions to growing businesses. Their success is built on hiring talented individuals who are passionate about IT and committed to continuous learning. Why Join Them? If you're looking for a role where you can take ownership, influence outcomes, and grow alongside a supportive and skilled team, this could be the perfect next step in your career. To progress matters send your CV to Laura at (url removed) Services Advertised are those of an Employment Agency.
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
May 11, 2026
Full time
Job Title: Helpdesk Coordinator - Join a Global Leader in Real Estate Services! Company: CBRE - The World's Leading Real Estate Services Company Location: Hull Job Type: Full-time About Us: CBRE is a global leader in real estate services, with over 70,000 employees operating in 48 countries. We're passionate about delivering exceptional customer service and business support to our clients worldwide. Our Global Workplace Solutions team is a leading provider of integrated facilities and corporate real estate management, and we're looking for a talented Helpdesk Coordinator to join our team in Hull. Job Summary: We're seeking a highly organized and customer-focused Helpdesk Coordinator to provide exceptional support to our clients and internal teams. As a Helpdesk Coordinator, you'll be responsible for managing our CAFM system, answering calls and emails, and ensuring seamless communication between our facilities team and end-users. You'll also have the opportunity to identify and implement innovative solutions to enhance performance and meet client expectations. Key Responsibilities: Manage CAFM system as key user on site, including PPM records, reactives, and reporting Provide exceptional customer service and support via phone, email, and in-person Ensure all reactive requests are assigned to the correct engineer and communicated effectively to end-users Collaborate with Lead Engineer and Ops Manager to maintain high-quality service standards Review subcontractor performance and provide feedback through Ariba and other systems Identify and implement innovative solutions to enhance performance and meet client expectations What We Offer: Competitive salary and benefits package Opportunity to work with a global leader in real estate services Collaborative and dynamic work environment Professional development and training opportunities Recognition and rewards for outstanding performance Requirements: Organized and structured approach to work Logical and clear thinking Attention to detail and high accuracy Assertiveness and confidence in communication Persistence and follow-through to resolution Customer and team focus, with a commitment to delivering exceptional service How to Apply: If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we'd love to hear from you! Please submit your application, including your resume Equal Opportunities: CBRE is an equal opportunities employer and welcomes applications from all qualified candidates.
Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 11, 2026
Full time
Sales Administrator - Milton Keynes Think Specialist Recruitment are delighted to be working with a large well respected international company who are a market leader in their field. We are looking to recruit an organised and experienced Sales Administrator to join our clients busy and fast paced orders department. To be considered for this role the candidate will need to have strong experience using SAP in a previous role. This position is a critical role within our client's team where you will play a vital role in supporting our clients' customers to ensure their orders are processed in a timely manner and that the customer experience is seamless throughout. You will be working in close collaboration with the sales team and service department throughout. You will be responsible for dealing with key account handling duties, demonstrating an ability to manage high-value relationships with professionalism and accuracy. The successful candidate will possess an advanced SAP skillset , with experience in stock control through SAP and coordination with third-party warehouses to ensure smooth logistics and product availability. This is a fully office-based role to start with, however with training and probation being completed you will then have the opportunity to work this role on a hybrid basis. The core hours for this role are Monday to Friday 8:30am - 5pm . Our clients are offering a starting salary upto 35k, along with an attractive package of company perks including an annual bonus, substantial company pension, and private health insurance. Duties: Prepare quotations and process orders through SAP accurately and in a timely manner Coordinate deliveries with distributors. Maintain customer data in SAP according to guidelines. Ensure all order updates are imputed on database. Record all delivery data following every order. Manage order book and deliveries to reflect customer requirements. Keep track of all UK deliveries. Liaise with warehouse to ensure all delivery instructions are communicated Book site surveys and ensure all installations are arranged where required. Handle all inbound customer service calls within a timely manner. Oversee all returns shipments. Candidate Requirements: Proven experience in managing high-volume, business-critical Key Accounts within demanding environments. Strong experience in Sales administration and Customer service is a must. Advanced working knowledge of SAP is a must, with experience using this for order entry, availability checks, delivery tracking, and invoicing. Proactive, enthusiastic, and open-minded individual who can demonstrate a positive mindset when problem solving. Understanding of stock control principles, backorders, and product lead times. Exposure to order lifecycle management, starting at quotation through to delivery and after-sales support. Able to work independently and self-motivated to following through on those responsibilities. Strong team player, who is helpful, empathetic, and can show a balanced approach. Resilient under pressure and able to handle confrontation with a polite and well-mannered tone. Results-driven individual who is able to manage multiple tasks at any given time. Skilled in identifying solutions and solving problems to ensure a happy Customer experience. Detail-oriented, especially with order processing, pricing, and agreements. Proactive and confident communicator. Strong written communication skills; able to convey information in a concise, structured, and professional manner. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
Sales Administrator - Luton Think Specialist Recruitment are delighted to be working with a well-established valued client who we have previously supported with their recruitment a number of years ago. Our client is looking for an experienced and well-organised individual to join their company as a Sales Administrator. You will be responsible for the complete order process from receipt through to despatch and the resulting sales administration for our client Amazon account. The ideal candidate needs to have experience using Amazon Seller or Vendor Central, our client is happy to provide training but we'd need you to have had exposure to these systems. You will be a confident and enthusiastic individual, willing to go the extra mile and keen to grow with the company in time. This is an office-based role in Luton with working hours of 8:30am to 4:30pm. Please note you will be able to work from home 2 days per week upon passing training/probation. Our client will be paying a salary upto 30k based on the successful candidates level of experience. Duties Include: Manage the order process from order receipt through to despatch, ensuring accuracy and timely fulfilment Process purchase orders via Amazon Vendor Central, including order confirmations, stock checks, and invoicing. Monitor stock levels across Amazon Seller Central, proactively raising replenishment orders to maintain availability. Work to ensure fulfilment of the maximum % of all POs received Investigate and challenge chargebacks from Amazon, ensuring all disputes are resolved efficiently Manage Company's eCommerce orders, ensuring accurate fulfilment, timely dispatch, customer support, and effective stock control. Work closely with Amazon Account Manager to optimize product listings & drive sales growth. Support the Office Manager in planning stock levels for Amazon multipacks, ensuring adequate availability to meet customer demand. Liaise with external Amazon agency to resolve product listing, category, and third-party seller issues. Arrange transport services online, coordinate logistics to ensure timely order fulfilment Ensure product listings on Amazon are accurate, including images and descriptions. Verify transport invoice costs before passing for payment. Assist the Office Manager and other team members with other office duties as required Opportunity to attend trade shows in support of the UK Commercial Team. As it is a small, friendly company, all staff need to be willing to fill in for other staff members in the event of sickness or holidays Candidate requirements: Proven experience in sales administration Experience with Amazon Vendor or Seller Central preferred Interest and aptitude to develop into a broader ecommerce specialist in the future Self-motivated with the ability to work autonomously and take initiative Able to manage their own workload and prioritise appropriately Meticulous attention to detail and accuracy. Good organisational and multitasking skills Eagerness to learn and develop skills Excellent Communication skills, both verbal and written Fluent in written and spoken English Reasonable standard of numeracy. Team player who works well with others; both in their team and the wider company. Experience of MS office programs particularly Excel, Word and Outlook Sage experience preferred but not essential Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
May 11, 2026
Full time
Sales Administrator - Luton Think Specialist Recruitment are delighted to be working with a well-established valued client who we have previously supported with their recruitment a number of years ago. Our client is looking for an experienced and well-organised individual to join their company as a Sales Administrator. You will be responsible for the complete order process from receipt through to despatch and the resulting sales administration for our client Amazon account. The ideal candidate needs to have experience using Amazon Seller or Vendor Central, our client is happy to provide training but we'd need you to have had exposure to these systems. You will be a confident and enthusiastic individual, willing to go the extra mile and keen to grow with the company in time. This is an office-based role in Luton with working hours of 8:30am to 4:30pm. Please note you will be able to work from home 2 days per week upon passing training/probation. Our client will be paying a salary upto 30k based on the successful candidates level of experience. Duties Include: Manage the order process from order receipt through to despatch, ensuring accuracy and timely fulfilment Process purchase orders via Amazon Vendor Central, including order confirmations, stock checks, and invoicing. Monitor stock levels across Amazon Seller Central, proactively raising replenishment orders to maintain availability. Work to ensure fulfilment of the maximum % of all POs received Investigate and challenge chargebacks from Amazon, ensuring all disputes are resolved efficiently Manage Company's eCommerce orders, ensuring accurate fulfilment, timely dispatch, customer support, and effective stock control. Work closely with Amazon Account Manager to optimize product listings & drive sales growth. Support the Office Manager in planning stock levels for Amazon multipacks, ensuring adequate availability to meet customer demand. Liaise with external Amazon agency to resolve product listing, category, and third-party seller issues. Arrange transport services online, coordinate logistics to ensure timely order fulfilment Ensure product listings on Amazon are accurate, including images and descriptions. Verify transport invoice costs before passing for payment. Assist the Office Manager and other team members with other office duties as required Opportunity to attend trade shows in support of the UK Commercial Team. As it is a small, friendly company, all staff need to be willing to fill in for other staff members in the event of sickness or holidays Candidate requirements: Proven experience in sales administration Experience with Amazon Vendor or Seller Central preferred Interest and aptitude to develop into a broader ecommerce specialist in the future Self-motivated with the ability to work autonomously and take initiative Able to manage their own workload and prioritise appropriately Meticulous attention to detail and accuracy. Good organisational and multitasking skills Eagerness to learn and develop skills Excellent Communication skills, both verbal and written Fluent in written and spoken English Reasonable standard of numeracy. Team player who works well with others; both in their team and the wider company. Experience of MS office programs particularly Excel, Word and Outlook Sage experience preferred but not essential Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support
