Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We're passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You'll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You'll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you'll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the "so what's" of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we're looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and
May 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We're passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You'll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You'll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you'll do Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the "so what's" of all deliverables Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we're looking for A natural storyteller with an endless curiosity for how we can enhance customer outcomes Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business Experience with both qualitative & quantitative analytical methods Strong presentation-building, storytelling, and data visualisation skills Detail orientation, with some experience of more broad strategy design and process management A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality Creative problem solving and cutting through complexity with simple solutions Relevant experience in a regulated complaints environment Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and
About us: At Hozelock, we ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you. Job role: We have a fantastic opportunity for an experienced Commercial Sales Administrator to join our sales team on a full time, temporary basis starting as soon as possible. This role is required onsite full time at our head office in Minworth, Sutton Coldfield. The working hours are: Monday to Thursday: 8.30am-4.45pm Friday: 8.30am-3.45pm The successful candidate will be responsible for providing administrative and account support by processing sales orders and shipments, ensuring customer expectations are exceeded throughout. Duties & Responsibilities: Receive customer orders and enquiries by telephone, email, EDI and fax Responsibility for processing high volumes of orders for all customers - UK, subsidiaries and Overseas in the agreed lead time Handle customer enquiries and resolve any problems that may arise Maintain strong relationships with existing clients to foster loyalty and retention. Validation of orders (e.to ensure correct order details are input) Deal with document filing in a timely and efficient manner Liaise with Planning, Factory and Warehouse on relevant issues regarding availability and delivery Supply stock availability information to Account Managers and customers when required Coordinate and respond to correspondence for orders and shipments Process sample sheets for commercial and international customers Supply delivery information and deal with carrier enquiries Supporting the internal account managers with general operations to help reach the team s objectives Ensure excellent service is given both internally and externally What are we looking for? Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) software. Previous experience in sales administration or relevant administrative roles. Strong organisational and multitasking skills. Excellent communication skills, both written and verbal. A proactive approach and the ability to work independently as well as part of a team. Knowledge of SAP would be an advantage Good basic standard of education required (GCSE level minimum) A further administration (or similar) qualification would be advantageous Any IT qualifications would be a benefit (ECDL or similar) What do we offer? Life assurance (x4 annual salary) Health Cash Plan (Bronze cover) Employee Assistance Programme Staff shop (discounted) Free onsite parking with EV Chargers
May 06, 2026
Contractor
About us: At Hozelock, we ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you. Job role: We have a fantastic opportunity for an experienced Commercial Sales Administrator to join our sales team on a full time, temporary basis starting as soon as possible. This role is required onsite full time at our head office in Minworth, Sutton Coldfield. The working hours are: Monday to Thursday: 8.30am-4.45pm Friday: 8.30am-3.45pm The successful candidate will be responsible for providing administrative and account support by processing sales orders and shipments, ensuring customer expectations are exceeded throughout. Duties & Responsibilities: Receive customer orders and enquiries by telephone, email, EDI and fax Responsibility for processing high volumes of orders for all customers - UK, subsidiaries and Overseas in the agreed lead time Handle customer enquiries and resolve any problems that may arise Maintain strong relationships with existing clients to foster loyalty and retention. Validation of orders (e.to ensure correct order details are input) Deal with document filing in a timely and efficient manner Liaise with Planning, Factory and Warehouse on relevant issues regarding availability and delivery Supply stock availability information to Account Managers and customers when required Coordinate and respond to correspondence for orders and shipments Process sample sheets for commercial and international customers Supply delivery information and deal with carrier enquiries Supporting the internal account managers with general operations to help reach the team s objectives Ensure excellent service is given both internally and externally What are we looking for? Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) software. Previous experience in sales administration or relevant administrative roles. Strong organisational and multitasking skills. Excellent communication skills, both written and verbal. A proactive approach and the ability to work independently as well as part of a team. Knowledge of SAP would be an advantage Good basic standard of education required (GCSE level minimum) A further administration (or similar) qualification would be advantageous Any IT qualifications would be a benefit (ECDL or similar) What do we offer? Life assurance (x4 annual salary) Health Cash Plan (Bronze cover) Employee Assistance Programme Staff shop (discounted) Free onsite parking with EV Chargers
Role Details: Position: Program Director- Testing Location: Telford, UK (Hybrid) Job Type: Permanent We at Coforge are seeking a Program Director- Testing with the relevant skill set. Please let me know once you have reviewed the above details so that we may move ahead accordingly. Own the end-to-end QAT delivery for one or more programs/products, ensuring right-sized quality strategies, risk-based test approaches, automation adoption, and on-time, high-quality releases. Responsibilities Develop and maintain quality approaches tailored to each programme or product, ensuring clarity and alignment across teams. Work with engineering, architecture, and product leads to anticipate risks early and influence design choices that improve testability and reliability. Consistently advocate for quality as a shared responsibility across the delivery life cycle. Serve as the senior quality advisor, helping teams interpret expectations, choose appropriate methods, and overcome delivery challenges. Provide mentorship to QAT engineers, automation specialists, and cross functional squad members. Facilitate continuous improvement conversations grounded in data and practical constraints. Shape or validate test strategies ensuring comprehensive functional, non-functional, and process coverage. Review team test artefacts (test plans, automation frameworks, performance strategies) to ensure they are robust and aligned to organisational expectations. Lead release readiness assessments, ensuring coverage, defects, risks, and compliance are fully understood prior to go live. Conduct or coordinate formal quality reviews, assessments, or audits across teams or vendor partners. Identify gaps in processes, trace root causes, and recommend corrective actions that can be adopted sustainably. Verify effectiveness of corrective actions and support compliance with standards and governance requirements. Promote consistent and effective use of testing and quality tools (automation frameworks, CI/CD integrations, analytics dashboards). Support teams in adopting, improving, and optimising test environments, datasets, and toolchains. Provide practical training, playbooks, or reusable patterns to help teams embed good practices. Deliver reporting that highlights insights, not just metrics, enabling leaders to understand quality trends and make informed decisions. Communicate risks and issues clearly to both technical and non-technical audiences. Shine a light on systemic challenges that require cross team or organisational action. Qualification & Technical Skills: Bachelor's degree (or Masters) in Computer Science or related field. 12-16 years of experience in managing testing of mobile apps, Web application, Test Automation, integration layer/APIs and Database Experience leading quality strategy across multiple squads or programmes simultaneously. Experience interacting with internal audits, compliance reviews, or regulated delivery environments. 5+ years of Banking Domain exposure, loan origination etc. Knowledge of DevOps, Agile processes and associated tools Very good knowledge in Software Testing life cycle, Defect processes, Triaging and Test tools Proven experience deploying enterprise automation, DevOps, Cloud, and CI/CD QE ecosystems. Expertise in regulatory, compliance, operational risk management and audit collaboration. Possess relevant certifications like ISTQB, CSTE, ISEB etc. to complement experience.
May 06, 2026
Full time
Role Details: Position: Program Director- Testing Location: Telford, UK (Hybrid) Job Type: Permanent We at Coforge are seeking a Program Director- Testing with the relevant skill set. Please let me know once you have reviewed the above details so that we may move ahead accordingly. Own the end-to-end QAT delivery for one or more programs/products, ensuring right-sized quality strategies, risk-based test approaches, automation adoption, and on-time, high-quality releases. Responsibilities Develop and maintain quality approaches tailored to each programme or product, ensuring clarity and alignment across teams. Work with engineering, architecture, and product leads to anticipate risks early and influence design choices that improve testability and reliability. Consistently advocate for quality as a shared responsibility across the delivery life cycle. Serve as the senior quality advisor, helping teams interpret expectations, choose appropriate methods, and overcome delivery challenges. Provide mentorship to QAT engineers, automation specialists, and cross functional squad members. Facilitate continuous improvement conversations grounded in data and practical constraints. Shape or validate test strategies ensuring comprehensive functional, non-functional, and process coverage. Review team test artefacts (test plans, automation frameworks, performance strategies) to ensure they are robust and aligned to organisational expectations. Lead release readiness assessments, ensuring coverage, defects, risks, and compliance are fully understood prior to go live. Conduct or coordinate formal quality reviews, assessments, or audits across teams or vendor partners. Identify gaps in processes, trace root causes, and recommend corrective actions that can be adopted sustainably. Verify effectiveness of corrective actions and support compliance with standards and governance requirements. Promote consistent and effective use of testing and quality tools (automation frameworks, CI/CD integrations, analytics dashboards). Support teams in adopting, improving, and optimising test environments, datasets, and toolchains. Provide practical training, playbooks, or reusable patterns to help teams embed good practices. Deliver reporting that highlights insights, not just metrics, enabling leaders to understand quality trends and make informed decisions. Communicate risks and issues clearly to both technical and non-technical audiences. Shine a light on systemic challenges that require cross team or organisational action. Qualification & Technical Skills: Bachelor's degree (or Masters) in Computer Science or related field. 12-16 years of experience in managing testing of mobile apps, Web application, Test Automation, integration layer/APIs and Database Experience leading quality strategy across multiple squads or programmes simultaneously. Experience interacting with internal audits, compliance reviews, or regulated delivery environments. 5+ years of Banking Domain exposure, loan origination etc. Knowledge of DevOps, Agile processes and associated tools Very good knowledge in Software Testing life cycle, Defect processes, Triaging and Test tools Proven experience deploying enterprise automation, DevOps, Cloud, and CI/CD QE ecosystems. Expertise in regulatory, compliance, operational risk management and audit collaboration. Possess relevant certifications like ISTQB, CSTE, ISEB etc. to complement experience.
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
May 06, 2026
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we've been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK's Best Workplaces list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you'll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Headway - the brain injury association
Nottingham, Nottinghamshire
ABOUT THE ROLE Job Title: Fundraising Coordinator Location: Nottingham office minimum three days per week at the office. Salary: £25,000 Permanent: 35 hours per week. Make a real difference to life after brain injury. Join us as Headway s Fundraising Coordinator and be part of a dynamic, forward-thinking fundraising team that raises vital funds and increases national visibility. Headway UK the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Fundraising Team raises critical funds and awareness so that everyone affected by brain injury has the support they need to live well. WHAT YOU WILL DO: The Fundraising Coordinator plays a central support role across the Fundraising Team, providing high-quality income, operational and stewardship support, with specialist activities for corporate, community and events fundraising. You will: Be the first point of contact between fundraisers and Headway UK, helping to build initial relationships. Ensure effective income management working closely with the Finance Team. Help deliver supporter stewardship, welcoming and thanking our community, challenge events and individual supporters. Support the Corporate Partnerships Manager, helping with our Corporate Membership and building our new business prospect pipeline. Attend key events, alongside the Events Team, including at the London Marathon, London Landmarks Half Marathon, Great North Run and our Annual Awards. Represent Headway at community events, ensuring our supporters receive the best possible experience. ABOUT YOU We would love to hear from you if you have: Experience working in a fundraising or customer care/administration environment. Experience in managing queries and delivering a high standard of stewardship to all stakeholders. Strong organisational skills and the ability to manage multiple projects. Excellent communication and relationship building skills. Excellent numeracy skills and proficiency with Excel and similar systems. Understanding of fundraising principles and supporter engagement. Pro-active individual who likes working collaboratively. Proficiency in working with databases and CRM platforms. A commitment to safeguarding, equality, and Headway s values You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury. BENEFITS As a staff member at Headway UK you ll have access the following range of benefits: Financial Security - Competitive Salaries Pension - You will be automatically enrolled into the People s Pension, with Headway contributing between 3 6% dependant on your contributions Occupational Sick Pay Scheme Increasing with length of service. Death in Service Benefit - You ll have the security of knowing if anything happens to you your loved ones will be provided for Flexible Working Remote working For the majority of our roles we can facilitate hybrid working. We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others. Wellbeing You ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services. Eye Test Vouchers Mental Health First Aiders Holidays and leave You ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays. Benefits You ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership. ABOUT US Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery. Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery. SAFEGUARDING At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references. EQUALITY, DIVERSITY AND INCLUSION We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone s contributions and perspectives. We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Thank you for your interest in Headway UK and we look forward to getting to know you! How to apply Closing date: 5pm on 20 May Interview date: 3rd- 5th June.
May 06, 2026
Full time
ABOUT THE ROLE Job Title: Fundraising Coordinator Location: Nottingham office minimum three days per week at the office. Salary: £25,000 Permanent: 35 hours per week. Make a real difference to life after brain injury. Join us as Headway s Fundraising Coordinator and be part of a dynamic, forward-thinking fundraising team that raises vital funds and increases national visibility. Headway UK the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Fundraising Team raises critical funds and awareness so that everyone affected by brain injury has the support they need to live well. WHAT YOU WILL DO: The Fundraising Coordinator plays a central support role across the Fundraising Team, providing high-quality income, operational and stewardship support, with specialist activities for corporate, community and events fundraising. You will: Be the first point of contact between fundraisers and Headway UK, helping to build initial relationships. Ensure effective income management working closely with the Finance Team. Help deliver supporter stewardship, welcoming and thanking our community, challenge events and individual supporters. Support the Corporate Partnerships Manager, helping with our Corporate Membership and building our new business prospect pipeline. Attend key events, alongside the Events Team, including at the London Marathon, London Landmarks Half Marathon, Great North Run and our Annual Awards. Represent Headway at community events, ensuring our supporters receive the best possible experience. ABOUT YOU We would love to hear from you if you have: Experience working in a fundraising or customer care/administration environment. Experience in managing queries and delivering a high standard of stewardship to all stakeholders. Strong organisational skills and the ability to manage multiple projects. Excellent communication and relationship building skills. Excellent numeracy skills and proficiency with Excel and similar systems. Understanding of fundraising principles and supporter engagement. Pro-active individual who likes working collaboratively. Proficiency in working with databases and CRM platforms. A commitment to safeguarding, equality, and Headway s values You will be joining a supportive, passionate and collaborative charity committed to improving life after brain injury. BENEFITS As a staff member at Headway UK you ll have access the following range of benefits: Financial Security - Competitive Salaries Pension - You will be automatically enrolled into the People s Pension, with Headway contributing between 3 6% dependant on your contributions Occupational Sick Pay Scheme Increasing with length of service. Death in Service Benefit - You ll have the security of knowing if anything happens to you your loved ones will be provided for Flexible Working Remote working For the majority of our roles we can facilitate hybrid working. We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others. Wellbeing You ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services. Eye Test Vouchers Mental Health First Aiders Holidays and leave You ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays. Benefits You ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership. ABOUT US Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery. Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery. SAFEGUARDING At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references. EQUALITY, DIVERSITY AND INCLUSION We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone s contributions and perspectives. We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Thank you for your interest in Headway UK and we look forward to getting to know you! How to apply Closing date: 5pm on 20 May Interview date: 3rd- 5th June.
Interim Head of Infrastructure Transformation FTSE 250 Organisation / IT Transformation Programme - Discovery / Feasibility London Hybrid LTD Company engagement at 700 - 900 p/d Start ASAP to end of September We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it. As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations. We're looking for a candidate with a strong technical foundation in infrastructure, including networks, servers, cloud platforms, databases, backup and recovery, and end-user devices. The ideal person will be confident engaging with technical detail, able to challenge assumptions, and capable of defining and articulating what best practice looks like across the infrastructure landscape. Key responsibilities include: Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational Technology (OT) and Information Technology (IT) environments. Interim Head of Infrastructure Transformation
May 06, 2026
Contractor
Interim Head of Infrastructure Transformation FTSE 250 Organisation / IT Transformation Programme - Discovery / Feasibility London Hybrid LTD Company engagement at 700 - 900 p/d Start ASAP to end of September We are seeking an experienced Interim Head of Infrastructure & Service Management to play a pivotal role in a major IT transformation programme for a FTSE 250 organisation. The business has ambitious growth plans and has completed a high-level IT maturity assessment, strategy and target operating model. The next critical step is to define the detailed end-state, articulate a credible transformation journey, and secure Board approval and investment to execute it. As a core member of the IT Transformation leadership team, you will lead the Infrastructure & Service Management workstream, defining and delivering the robust, scalable and secure infrastructure and service foundations required to enable future growth and "silent running" operations. We're looking for a candidate with a strong technical foundation in infrastructure, including networks, servers, cloud platforms, databases, backup and recovery, and end-user devices. The ideal person will be confident engaging with technical detail, able to challenge assumptions, and capable of defining and articulating what best practice looks like across the infrastructure landscape. Key responsibilities include: Assessing the current infrastructure and service management landscape across Group and Divisions, including networks, cloud and on-prem platforms, end-user environments, service desk and ITSM processes, tooling, assets and licensing Defining the target state for infrastructure, service management and operational resilience, covering service architecture, operating model, processes, tooling, observability and recovery capabilities Establishing clear principles for standardisation, automation, cloud and hybrid adoption, and determining which services should be insourced or outsourced Reviewing third-party service providers and contracts to identify performance, cost, risk and structural issues, and defining approaches to re-tendering, renegotiation or transition where required Designing end-to-end service definitions, ownership, SLAs/OLAs, governance and interaction models across Group and Divisions, aligned to a federated IT model Working closely with Cyber, Architecture, Applications and Data leadership to ensure alignment across identity and access implementation, platform dependencies, governance and demand management Producing a clear transformation roadmap and implementation plan, including transition states, dependencies, costs, benefits and investment requirements to support executive and Board decision making The successful candidate will have a strong track record leading enterprise-scale infrastructure and service management transformations in complex environments. You will be comfortable operating at executive and Board level, while retaining deep technical credibility across modern infrastructure architectures, cloud and hybrid platforms, enterprise connectivity, ITSM tooling, automation, observability, and operational resilience. Experience in manufacturing or other security-sensitive industries would be advantageous, along with a working knowledge of both Operational Technology (OT) and Information Technology (IT) environments. Interim Head of Infrastructure Transformation
An exciting opportunity to join Heriot Watt University as our Employee Relations Manager. This role will build on strong relationships with managers and employees and also with our recognised trade unions and representatives leading on employee relations. Location: Based in Edinburgh Salary: Grade 8 £47,389 - £58,225 Reward and Benefits: 33 days annual leave, plus 9 buildings closed days for all full time staff (part time workers pro rata their FTE). Use our total rewards calculator: to see the value of benefits provided by Heriot Watt University. About our School/Directorate and Team Covering all University Campuses internationally, the HR Directorate provides a range of strategic and operational HR support and guidance to the leaders, managers and employees of the University. The services cover the full employee cycle from the point of attracting staff as potential employees, through their recruitment and induction, career development and reward and recognition. There are HR colleagues based in Edinburgh, Dubai and Malaysia organised around six divisions: Talent Acquisition, Professional & Organisational Development, Reward & Wellbeing, People Partnering, Shared HR Operations and Payroll. Context and Background Leading the employee relations team, this role will continue to develop the strong work undertaken in managing the relationships and ensuring positive engagement with our recognised trade unions and representatives, during a period of considerable change and challenge at the university and sector in general. The University works with four trade unions: University and College Union (UCU), UNISON Unite and EIS. The role will be a subject matter expert in employment law and practice and will have a key role in the continued development and management of advice given to line managers and employees in employee relations cases, as well as leading on more complex cases. It will also provide assurance for the HR leadership team on current and changes in employment law and practice, providing direction and advice to HR colleagues on policy change and development. Purpose of Role Lead on Employee Relations matters, including engagement with trade unions and the management of the formal consultation (and negotiation where appropriate). Take lead responsibility for assessing current and future employment legislation, keeping updated on best practice and higher education sector trends, providing guidance and recommendations as a subject matter expert. Be a subject matter expert in employee relations cases such as discipline, grievance and performance management. Provide overarching guidance and assurance of policy development work, ensuring that all policies are in line with good practice and employment legislation. Summary of Key Duties and Responsibilities Actively develop the relationship with the trade unions in the UK, promoting positive partnership working and a culture of open, timely and meaningful consultation. In times of industrial action, lead on related processes including but not limited to accurate recording of strike activity / ASOS and management of related processes. In any large scale organisational change programmes, lead on the administration and technical requirements of such programmes. Provide advice on complex individual cases, ensuring that University policies are followed and managers and impacted staff are supported throughout. Support cases that could or do result in Employment Tribunal proceedings, providing a strategic approach to the management of claims, with guidance and support from the Head of HR Operations. Line manage and/or manage project work which may include project teams from across the University. Be an integral part of a review of how ER case work is managed, seeking to deliver an effective and efficient service and way of working. Collaborate within HR and with the trade unions (and other stakeholders) to improve the quality and coverage of HR policies, ensuring they are fit for purpose. Collaborate with the Employee Engagement team and other stakeholders around improving the staff experience. Assist in the devising and implementing of in house training for managers on relevant subjects. Assist in the devising and implementing of in house training for HR colleagues in specialist knowledge. Draft reports and prepare project updates. Aid in further developing key statistics and reports on ER activity. Manage Joint Union and Management meetings agendas, notes and actions. Manage Joint Policy Trade Union meeting agenda, notes and actions; lead on key ER projects. Manage the policy review plan, providing advice and guidance to policy owners. Education, Qualifications & Experience Essential Educated to first degree level or equivalent or equivalent practical experience in the workplace. Experience of working in a unionised environment with a track record of building effective partnership style relationships. Ability to persuade, motivate and lead others; competent in the use of relevant IT packages - particularly confident in producing, manipulating and interpreting data. Demonstrable substantial professional expertise in employee relations and relevant employment legislation and best practice. People management experience, setting goals and standards, guiding and coaching colleagues, including ideally experience of operating in a matrix structure. Strong written communication skills - ability to prepare papers and presentations. Demonstrable excellent customer service. Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment. High level project management, planning and organisational skills with the ability to prioritise major developments and to function effectively in a pressured environment. Employment law subject matter expertise, knowledge and practical experience. Desirable Experience of working on major organisational change programmes as either a senior business partner or ER lead. Professional qualification or membership of a professional body (CIPD). Experience of working in higher education or a similar public sector unionised environment. Equality, diversity and flexible working Heriot Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are about maximising potential and creating a culture of inclusion for all. Heriot Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website and also our award winning work in Disability Inclusive Science Careers We welcome and will consider flexible working patterns e.g. part time working and job share options. Use our total rewards calculator: to see the value of benefits provided by Heriot Watt University.
May 06, 2026
Full time
An exciting opportunity to join Heriot Watt University as our Employee Relations Manager. This role will build on strong relationships with managers and employees and also with our recognised trade unions and representatives leading on employee relations. Location: Based in Edinburgh Salary: Grade 8 £47,389 - £58,225 Reward and Benefits: 33 days annual leave, plus 9 buildings closed days for all full time staff (part time workers pro rata their FTE). Use our total rewards calculator: to see the value of benefits provided by Heriot Watt University. About our School/Directorate and Team Covering all University Campuses internationally, the HR Directorate provides a range of strategic and operational HR support and guidance to the leaders, managers and employees of the University. The services cover the full employee cycle from the point of attracting staff as potential employees, through their recruitment and induction, career development and reward and recognition. There are HR colleagues based in Edinburgh, Dubai and Malaysia organised around six divisions: Talent Acquisition, Professional & Organisational Development, Reward & Wellbeing, People Partnering, Shared HR Operations and Payroll. Context and Background Leading the employee relations team, this role will continue to develop the strong work undertaken in managing the relationships and ensuring positive engagement with our recognised trade unions and representatives, during a period of considerable change and challenge at the university and sector in general. The University works with four trade unions: University and College Union (UCU), UNISON Unite and EIS. The role will be a subject matter expert in employment law and practice and will have a key role in the continued development and management of advice given to line managers and employees in employee relations cases, as well as leading on more complex cases. It will also provide assurance for the HR leadership team on current and changes in employment law and practice, providing direction and advice to HR colleagues on policy change and development. Purpose of Role Lead on Employee Relations matters, including engagement with trade unions and the management of the formal consultation (and negotiation where appropriate). Take lead responsibility for assessing current and future employment legislation, keeping updated on best practice and higher education sector trends, providing guidance and recommendations as a subject matter expert. Be a subject matter expert in employee relations cases such as discipline, grievance and performance management. Provide overarching guidance and assurance of policy development work, ensuring that all policies are in line with good practice and employment legislation. Summary of Key Duties and Responsibilities Actively develop the relationship with the trade unions in the UK, promoting positive partnership working and a culture of open, timely and meaningful consultation. In times of industrial action, lead on related processes including but not limited to accurate recording of strike activity / ASOS and management of related processes. In any large scale organisational change programmes, lead on the administration and technical requirements of such programmes. Provide advice on complex individual cases, ensuring that University policies are followed and managers and impacted staff are supported throughout. Support cases that could or do result in Employment Tribunal proceedings, providing a strategic approach to the management of claims, with guidance and support from the Head of HR Operations. Line manage and/or manage project work which may include project teams from across the University. Be an integral part of a review of how ER case work is managed, seeking to deliver an effective and efficient service and way of working. Collaborate within HR and with the trade unions (and other stakeholders) to improve the quality and coverage of HR policies, ensuring they are fit for purpose. Collaborate with the Employee Engagement team and other stakeholders around improving the staff experience. Assist in the devising and implementing of in house training for managers on relevant subjects. Assist in the devising and implementing of in house training for HR colleagues in specialist knowledge. Draft reports and prepare project updates. Aid in further developing key statistics and reports on ER activity. Manage Joint Union and Management meetings agendas, notes and actions. Manage Joint Policy Trade Union meeting agenda, notes and actions; lead on key ER projects. Manage the policy review plan, providing advice and guidance to policy owners. Education, Qualifications & Experience Essential Educated to first degree level or equivalent or equivalent practical experience in the workplace. Experience of working in a unionised environment with a track record of building effective partnership style relationships. Ability to persuade, motivate and lead others; competent in the use of relevant IT packages - particularly confident in producing, manipulating and interpreting data. Demonstrable substantial professional expertise in employee relations and relevant employment legislation and best practice. People management experience, setting goals and standards, guiding and coaching colleagues, including ideally experience of operating in a matrix structure. Strong written communication skills - ability to prepare papers and presentations. Demonstrable excellent customer service. Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment. High level project management, planning and organisational skills with the ability to prioritise major developments and to function effectively in a pressured environment. Employment law subject matter expertise, knowledge and practical experience. Desirable Experience of working on major organisational change programmes as either a senior business partner or ER lead. Professional qualification or membership of a professional body (CIPD). Experience of working in higher education or a similar public sector unionised environment. Equality, diversity and flexible working Heriot Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are about maximising potential and creating a culture of inclusion for all. Heriot Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website and also our award winning work in Disability Inclusive Science Careers We welcome and will consider flexible working patterns e.g. part time working and job share options. Use our total rewards calculator: to see the value of benefits provided by Heriot Watt University.
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
May 06, 2026
Full time
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
Director of Studies (DoS) Job Description Title: Director of Studies (DoS) Job Type: Residential, Full-Time Reports to: Academic Manager Responsible for: ADoS, Teachers, Students and Group Leaders Country: United Kingdom Dates: 27th June to 30th July 2026 Location: London King's, London Uxbridge, Reading Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full day and half day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. Position Overview Ensure the planning, delivery and smooth running of the academic programme Monitor effective completion of all tasks Allocate students to classes and make changes if necessary Assign level and material to classes Organise inductions, and CPD sessions for teachers and Group Leaders Represent MLA values Report to the Academic Manager 6 days per week (Monday to Saturday) Residential employment includes all meals and accommodation Position duration: 4 weeks, 27th June to 30th July 2026. Possibility of extension in some centres. The post of Director of Studies is a senior position, and the successful candidate will be a member of the school's management structure. The holder has the key task of leading and managing the academic life of the centre, and plays a crucial role in whole school strategy and development. You will inspire teachers to deliver high quality, communicative Task Based EFL lessons promoting the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. DoSs are also responsible for communicating with the Centre Director and Group Leaders about academic related matters. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references EFL experience teaching teenagers Be proficient in the use of IT DELTA / Trinity DipTESOL / MA TESOL completed (or in progress if you have a TEFL Level 5 certificate) PGCE or PGCE PCET: Post Graduate Certificate in Education with ELT/TESOL PGCE in English or Foreign Languages or DELTM plus a TEFL Level 5 certificate (CELTA / Trinity CertTESOL or equivalent Ofqual recognised standards) Master's degrees (MA/MSc etc) in ELT/TESOL or related subjects are also accepted but cannot be considered without a supervised teaching practice component Desirable EFL Summer School Teaching/Managerial experience in Ireland or the UK Teacher Management experience Teacher Training experience Enhanced DBS/PVG registered on the Update Service First Aid Qualification Person Specification Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Display absolute commitment to the highest standards of professional behaviour and, at all times, to promoting the welfare and safeguarding of children Excellent communication skills (verbal, written and interpersonal) Be committed to continuous personal and professional development Team player Motivate and inspire teachers sensitively and constructively and, where necessary, challenge colleagues assertively Self motivated and passionate about driving up standards in management, teaching and learning Be determined, well organised and extremely hard working Ability to work accurately and calmly, and show resilience when under pressure Be supportive and help staff with the use of IT Ability to provide creative ideas to supplement programme curriculum to facilitate learning Be willing and able to contribute to the wider extracurricular and pastoral life of a summer school Customer orientated approach: highly aware of cultural sensitivities. Communicate clearly and persuasively with Group Leaders and students to ensure procedures are followed Ready to initiate and manage change, where necessary Schedule Residential DoS contracts a 6 day week with one 24 hour period off per week are based on up to 42 working hours over a 7 day session with one day off per week. You will not be required to go on excursions, join activities or any pastoral care outside your duties. However, MLA programmes are hard work, and you might be requested to assist outside your working hours to ensure the smooth running of the centre. Please note that due to the logistics of the employment, you may be required to be moved to another centre where extra staff are required, in which case we will cover all the travel expenses that may be incurred. Key Position Accountabilities Academics in the centre Take overall responsibility for all aspects of teaching and learning within the school Develop and implement MLA's educational philosophy and foster a culture of best practice Manage the MLA Boards software and keep all records up to date Be available to Group Leaders, listen carefully and respectfully, and accommodate their requests as much as possible while ensuring MLA procedures are followed Be flexible and aware of cultural differences when explaining academic decisions/procedures to Group Leaders Advise the Academic Manager on all academic matters in the centre and request assistance from Head Office Attend any management training or meetings as required Support the Centre Director and work collaboratively with Centre Administrator and Activity Manager to ensure the successful running of the centre and programme when necessary; including assisting in the staff induction and take an active part in discussion and feedback Promote and develop the academic curriculum and academic life of the school Complete all administrative tasks required efficiently Centre and classroom set up Manage student admissions and monitor arrangements for placement tests Cover lessons when necessary and motivate students to improve their learning skills Organise certificates and graduation ceremony Staff Management Lead and manage the Academic Team in the centre by encouraging, supporting and challenging teachers and ADoSs to maintain MLA's high academic standards Ensure there is a clear communication channel with staff and have an open door policy Monitor staff performance and teachers prompt completion of all administrative tasks required Ensure teachers prepare lessons and adapt material/stages to their class composition Chair academic meetings in the centre Be the first port of call for any teacher in need of advice or support Cover for absent staff; arrange cover for absent staff: record and monitor all absences Supervise the preparation of student reports within agreed deadlines Inform the Academic Manager of all Continuous Professional Development programmes and academic needs in the centre Delegate tasks to the ADoS with necessary support and guidance Training & CPD Support teachers in delivering the Task Based learning syllabus Work with the ADoS in designing all Continuous Professional Development programmes Carry out inductions If TEFLQ, carry out formal observations and appraisals in line with the MLA observation guidelines and rubric Inspire and encourage teachers to deliver CPD sessions for teachers and Group Leaders in relation to the centre needs Complete all required pre employment training Attend the in person induction training and take an active part in discussions Read and understand MLA policies sent during the recruitment process Read, understand and adhere to the guidelines set out in your Handbook Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA . click apply for full job details
May 06, 2026
Full time
Director of Studies (DoS) Job Description Title: Director of Studies (DoS) Job Type: Residential, Full-Time Reports to: Academic Manager Responsible for: ADoS, Teachers, Students and Group Leaders Country: United Kingdom Dates: 27th June to 30th July 2026 Location: London King's, London Uxbridge, Reading Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full day and half day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. Position Overview Ensure the planning, delivery and smooth running of the academic programme Monitor effective completion of all tasks Allocate students to classes and make changes if necessary Assign level and material to classes Organise inductions, and CPD sessions for teachers and Group Leaders Represent MLA values Report to the Academic Manager 6 days per week (Monday to Saturday) Residential employment includes all meals and accommodation Position duration: 4 weeks, 27th June to 30th July 2026. Possibility of extension in some centres. The post of Director of Studies is a senior position, and the successful candidate will be a member of the school's management structure. The holder has the key task of leading and managing the academic life of the centre, and plays a crucial role in whole school strategy and development. You will inspire teachers to deliver high quality, communicative Task Based EFL lessons promoting the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. DoSs are also responsible for communicating with the Centre Director and Group Leaders about academic related matters. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references EFL experience teaching teenagers Be proficient in the use of IT DELTA / Trinity DipTESOL / MA TESOL completed (or in progress if you have a TEFL Level 5 certificate) PGCE or PGCE PCET: Post Graduate Certificate in Education with ELT/TESOL PGCE in English or Foreign Languages or DELTM plus a TEFL Level 5 certificate (CELTA / Trinity CertTESOL or equivalent Ofqual recognised standards) Master's degrees (MA/MSc etc) in ELT/TESOL or related subjects are also accepted but cannot be considered without a supervised teaching practice component Desirable EFL Summer School Teaching/Managerial experience in Ireland or the UK Teacher Management experience Teacher Training experience Enhanced DBS/PVG registered on the Update Service First Aid Qualification Person Specification Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Display absolute commitment to the highest standards of professional behaviour and, at all times, to promoting the welfare and safeguarding of children Excellent communication skills (verbal, written and interpersonal) Be committed to continuous personal and professional development Team player Motivate and inspire teachers sensitively and constructively and, where necessary, challenge colleagues assertively Self motivated and passionate about driving up standards in management, teaching and learning Be determined, well organised and extremely hard working Ability to work accurately and calmly, and show resilience when under pressure Be supportive and help staff with the use of IT Ability to provide creative ideas to supplement programme curriculum to facilitate learning Be willing and able to contribute to the wider extracurricular and pastoral life of a summer school Customer orientated approach: highly aware of cultural sensitivities. Communicate clearly and persuasively with Group Leaders and students to ensure procedures are followed Ready to initiate and manage change, where necessary Schedule Residential DoS contracts a 6 day week with one 24 hour period off per week are based on up to 42 working hours over a 7 day session with one day off per week. You will not be required to go on excursions, join activities or any pastoral care outside your duties. However, MLA programmes are hard work, and you might be requested to assist outside your working hours to ensure the smooth running of the centre. Please note that due to the logistics of the employment, you may be required to be moved to another centre where extra staff are required, in which case we will cover all the travel expenses that may be incurred. Key Position Accountabilities Academics in the centre Take overall responsibility for all aspects of teaching and learning within the school Develop and implement MLA's educational philosophy and foster a culture of best practice Manage the MLA Boards software and keep all records up to date Be available to Group Leaders, listen carefully and respectfully, and accommodate their requests as much as possible while ensuring MLA procedures are followed Be flexible and aware of cultural differences when explaining academic decisions/procedures to Group Leaders Advise the Academic Manager on all academic matters in the centre and request assistance from Head Office Attend any management training or meetings as required Support the Centre Director and work collaboratively with Centre Administrator and Activity Manager to ensure the successful running of the centre and programme when necessary; including assisting in the staff induction and take an active part in discussion and feedback Promote and develop the academic curriculum and academic life of the school Complete all administrative tasks required efficiently Centre and classroom set up Manage student admissions and monitor arrangements for placement tests Cover lessons when necessary and motivate students to improve their learning skills Organise certificates and graduation ceremony Staff Management Lead and manage the Academic Team in the centre by encouraging, supporting and challenging teachers and ADoSs to maintain MLA's high academic standards Ensure there is a clear communication channel with staff and have an open door policy Monitor staff performance and teachers prompt completion of all administrative tasks required Ensure teachers prepare lessons and adapt material/stages to their class composition Chair academic meetings in the centre Be the first port of call for any teacher in need of advice or support Cover for absent staff; arrange cover for absent staff: record and monitor all absences Supervise the preparation of student reports within agreed deadlines Inform the Academic Manager of all Continuous Professional Development programmes and academic needs in the centre Delegate tasks to the ADoS with necessary support and guidance Training & CPD Support teachers in delivering the Task Based learning syllabus Work with the ADoS in designing all Continuous Professional Development programmes Carry out inductions If TEFLQ, carry out formal observations and appraisals in line with the MLA observation guidelines and rubric Inspire and encourage teachers to deliver CPD sessions for teachers and Group Leaders in relation to the centre needs Complete all required pre employment training Attend the in person induction training and take an active part in discussions Read and understand MLA policies sent during the recruitment process Read, understand and adhere to the guidelines set out in your Handbook Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA . click apply for full job details
Accountancy Tutor Annual Salary: £52,000 Location: Hampshire (Accommodation provided) Job Type: Full-time Reed Business School is seeking an Accountancy Tutor to deliver exceptional classroom and live online experiences for learners pursuing professional accountancy qualifications such as ACCA, CIMA, and ICAEW. This role is ideal for a professionally qualified chartered accountant who can motivate students to excel and ensure they achieve outstanding learning and assessment results. Day-to-day of the role: Deliver accountancy qualifications for ICAEW, CTP, ACCA, learners and apprentices through classroom-based, live online, and on-demand delivery methods. Ensure that qualifications are delivered according to Business School's teaching standards and learning materials. Mark learner scripts within required timescales when necessary. Contribute to curriculum design and development to ensure courses are technically prepared and remain relevant to ongoing theory and practice aligned to the professional syllabus requirements. Contribute to annual programme planning in conjunction with the Head of Academic Programmes and create and publish study planners and detailed timetables for product specialist areas. Collaborate with the team to resolve teaching gaps and provide absence cover. Ensure technical competencies remain up to date and maintain CPD requirements. Collaborate with the administrative team to promptly and efficiently address queries from accountancy students and clients. Coordinate with Reed Business School colleagues to gather information on student performance and progress, aiding in relationship management and development. Create new supplementary materials to enhance the learning experience for students. Required Skills & Qualifications: Professionally qualified chartered accountant (equivalent to Level 7 certification) with excellent all-round subject knowledge. Ability to combine academic rigour with excellent learner achievement. Suitable accountancy teaching experience including online delivery. Strong written and verbal communication skills, suitable for both teaching and professional settings. Excellent skills in organisation, time management, and problem-solving. Proactive, solution-oriented approach to tasks and challenges. Ability to create and develop contemporary course materials. Commitment to learner-centred development. Desirable Skills & Experience: Practical experience within the finance and accountancy sector. Familiarity with accountancy apprenticeship frameworks. Benefits: 25 days annual leave plus bank holidays. Paid time off to move home. Contributory pension scheme. Enhanced family leave benefits. Insurance benefits including life assurance. Discount scheme including gyms and popular retailers. Range of wellbeing and mental health support avenues. To apply for this Accountancy Tutor position, please submit your CV
May 06, 2026
Full time
Accountancy Tutor Annual Salary: £52,000 Location: Hampshire (Accommodation provided) Job Type: Full-time Reed Business School is seeking an Accountancy Tutor to deliver exceptional classroom and live online experiences for learners pursuing professional accountancy qualifications such as ACCA, CIMA, and ICAEW. This role is ideal for a professionally qualified chartered accountant who can motivate students to excel and ensure they achieve outstanding learning and assessment results. Day-to-day of the role: Deliver accountancy qualifications for ICAEW, CTP, ACCA, learners and apprentices through classroom-based, live online, and on-demand delivery methods. Ensure that qualifications are delivered according to Business School's teaching standards and learning materials. Mark learner scripts within required timescales when necessary. Contribute to curriculum design and development to ensure courses are technically prepared and remain relevant to ongoing theory and practice aligned to the professional syllabus requirements. Contribute to annual programme planning in conjunction with the Head of Academic Programmes and create and publish study planners and detailed timetables for product specialist areas. Collaborate with the team to resolve teaching gaps and provide absence cover. Ensure technical competencies remain up to date and maintain CPD requirements. Collaborate with the administrative team to promptly and efficiently address queries from accountancy students and clients. Coordinate with Reed Business School colleagues to gather information on student performance and progress, aiding in relationship management and development. Create new supplementary materials to enhance the learning experience for students. Required Skills & Qualifications: Professionally qualified chartered accountant (equivalent to Level 7 certification) with excellent all-round subject knowledge. Ability to combine academic rigour with excellent learner achievement. Suitable accountancy teaching experience including online delivery. Strong written and verbal communication skills, suitable for both teaching and professional settings. Excellent skills in organisation, time management, and problem-solving. Proactive, solution-oriented approach to tasks and challenges. Ability to create and develop contemporary course materials. Commitment to learner-centred development. Desirable Skills & Experience: Practical experience within the finance and accountancy sector. Familiarity with accountancy apprenticeship frameworks. Benefits: 25 days annual leave plus bank holidays. Paid time off to move home. Contributory pension scheme. Enhanced family leave benefits. Insurance benefits including life assurance. Discount scheme including gyms and popular retailers. Range of wellbeing and mental health support avenues. To apply for this Accountancy Tutor position, please submit your CV
We're Anthony Nolan. We're here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow. By uniting people and science, we're growing our world leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We're currently giving four people a day another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won't stop until we've unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Bioinformatics Research Scientist to join our Bioinformatics Research team. Title: Bioinformatics Research Scientist Salary: £40,000-44,000 per annum depending on experience Contract: Permanent Hours: 35 per week (standard Anthony Nolan working hours) Location: Hybrid, with head office in Hampstead, London We are looking for a bioinformatics scientist with an interest in innovation to join our team and provide support on multiple projects with a focus on our population genetics and donor registry work. The role will focus on two key areas: firstly, researching and developing our HLA driven modelling work, and secondly, building workflows for our modelling work so we can deliver reliable, reproducible results which will contribute to donor recruitment and donor engagement projects. There will also be opportunities to support other projects within the team. Key responsibilities include, but are not limited to: Conduct and support analysis of registry data, developing novel methodologies and algorithms for analysis when needed Develop modules for our population genetics toolset and support translating this into production Apply best practices and develop unit testing to add resilience to the code base Develop web tools so different stakeholders can view results from different modelling scenarios Communicate effectively with both team members and stakeholders in the registry analysis project Essential attributes: Bioinformatics MSc or Computer Science BSc (or equivalent) Experience programming in Python Familiarity with SQL and Nextflow Ability to work flexibly in both a team environment and independently Desirable attributes: Experience with Google Cloud Platform Experience in web development What's in it for you? A competitive salary 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24 hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page. Please note: We encourage you to apply as soon as possible - this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
May 05, 2026
Full time
We're Anthony Nolan. We're here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow. By uniting people and science, we're growing our world leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We're currently giving four people a day another chance to live. Driven by patients, backed by stem cell donors, and powered by science, we won't stop until we've unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive. If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team. We are looking for a Bioinformatics Research Scientist to join our Bioinformatics Research team. Title: Bioinformatics Research Scientist Salary: £40,000-44,000 per annum depending on experience Contract: Permanent Hours: 35 per week (standard Anthony Nolan working hours) Location: Hybrid, with head office in Hampstead, London We are looking for a bioinformatics scientist with an interest in innovation to join our team and provide support on multiple projects with a focus on our population genetics and donor registry work. The role will focus on two key areas: firstly, researching and developing our HLA driven modelling work, and secondly, building workflows for our modelling work so we can deliver reliable, reproducible results which will contribute to donor recruitment and donor engagement projects. There will also be opportunities to support other projects within the team. Key responsibilities include, but are not limited to: Conduct and support analysis of registry data, developing novel methodologies and algorithms for analysis when needed Develop modules for our population genetics toolset and support translating this into production Apply best practices and develop unit testing to add resilience to the code base Develop web tools so different stakeholders can view results from different modelling scenarios Communicate effectively with both team members and stakeholders in the registry analysis project Essential attributes: Bioinformatics MSc or Computer Science BSc (or equivalent) Experience programming in Python Familiarity with SQL and Nextflow Ability to work flexibly in both a team environment and independently Desirable attributes: Experience with Google Cloud Platform Experience in web development What's in it for you? A competitive salary 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24 hour Employee Assistance Programme A stimulating work environment full of opportunities to learn and develop Life Assurance of four times annual salary Travel season ticket loan, Cycle to work Scheme And more! (further details on our Life at Anthony Nolan page) Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page. Please note: We encourage you to apply as soon as possible - this advert may close early if we receive a high volume of strong applications. Release your remarkable, join our team and give someone another chance to live. Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. All applicants must be able to demonstrate the right to work in the UK.
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Role Purpose The Learning & Development Programme Lead plays a pivotal role in delivering Knight Frank's new learning strategy. The role, a 12 month Fixed Term Contract, will focus will be on operational delivery i.e. vendor discovery and management, program execution and support, and acting as the link between Knight Frank, Procurement, and external learning partners as we design, build, and launch our new learning portfolio.This role is critical in ensuring learning at Knight Frank is high quality, scalable, business aligned, and fully integrated into the firm's talent and culture priorities, unlocking the potential of all our people, fostering inclusion and belonging, and strengthening our ability to deliver for our clients. Skills & Experience Experience leading, managing, or coordinating large scale programmes or transformation initiatives Strong project management capability with excellent organisational skills and high attention to detail Knowledge of the end-to-end Instructional Design process (Theory, needs analysis, best practices, trends, evaluating impact, learning technology, etc.) and the ability to apply this knowledge Experience designing and/or delivering via a variety of learning modalities (Blended Learning, Experiential Design, Flipped Classroom, Multimedia, ILT/VILT, etc.) Experience managing and maintaining learning programmes and scaling delivery through train the trainer models Experience with digital learning technology and platforms LMS administration experience (Workday preferred but not essential Proven experience curating, working with, and managing external vendors or partners Strong business acumen, with the ability to understand business priorities, commercial drivers, and operational realities, and align learning solutions accordingly Experience building clear, evidence based business cases, including articulating value, trade offs, risks, and return on investment Strong consultative and stakeholder management capability, with the confidence to operate as a trusted advisor - diagnosing problems, framing options, and using insight, process, and judgement to influence decisions and challenge thinking at all levels Experience gathering user feedback through surveys, focus groups, or direct facilitation Strong analytical and data literacy skills, able to translate learning metrics and KPIs into clear business insights and narratives that diagnose issues, reveal cultural and performance impact, guide decisions, and demonstrate value. Ability to champion new initiatives, bringing people along the journey and supporting adoption Agile and adaptable to last minute pivots and timeline changes; comfortable working with ambiguity or incomplete/changing information Curious, open minded, and ready to learn, with the ability to look ahead, ask questions, and adapt to change with creativity, resilience, and flexibility Growth mindset and an eagerness to build subject matter expertise through hands on experience A strong commitment to belonging and inclusion across all initiatives, designing learning experiences that are accessible, fair, and responsive to diverse backgrounds, perspectives, and career stages. Key Responsibilities Vendor Discovery, Evaluation & Selection Lead vendor discovery, evaluation, and selection in partnership with Procurement. Translate learning priorities into requirements, criteria, and decision frameworks. Partner with Procurement to run structured discovery processes including market scans, demos, deep dives, and comparative evaluation. Produce high quality documentation, recommendations, and evidence based assessments. Vendor Onboarding & Partnership Management Act as day to day operational lead with external learning providers. Ensure providers deliver against Knight Frank learning principles, design standards, and strategic intent. Establish clear feedback loops and manage vendor performance, risks, and dependencies. Program Delivery & Governance Own project plans, milestones, governance, and cross functional coordination for assigned learning pillars. Track timelines, risks, dependencies, build phases, and readiness activities. Ensure learning solutions meet experience, quality, and scalability standards. Pilots, Go Live & Continuous Improvement Coordinate pilot sessions, gather and synthesise feedback, and work with vendors to implement refinements. Support successful go lives, ensuring logistics, comms, content, and stakeholders are aligned. Capture lessons learned and apply insights to future design and delivery cycles. Represent the "learning lens" in discussions, constructively challenging approaches to ensure quality. Scaling Learning through Expanded Ownership Identify and coordinate with subject matter experts across the business to translate their knowledge into focused, bite sized learning experiences (i.e. short sessions, webinars, lunch and learns, office hours, etc.). Support SMEs to design and deliver these sessions effectively by providing structure, facilitation guidance, and supporting materials, and manage delivery in partnership with relevant leaders. Create reusable resources, facilitator notes, and practical reference materials to ensure learning can be sustained and scaled beyond the original SME.We're looking for someone who thrives in fast-moving, evolving environments and brings a modern, commercial approach to learning. You'll be at your best if you: Are comfortable working with ambiguity and shifting priorities, using judgment rather than rigid frameworks Bring a creative, forward-thinking approach to learning, leveraging technology and new ways of building skills Can confidently influence and challenge stakeholders, building buy-in and driving change across the business Balance independence with collaboration - comfortable taking ownership while working closely with others Show credibility and authenticity, building
May 05, 2026
Full time
Who are we Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors - both emerging and established - we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart . About The Role Role Purpose The Learning & Development Programme Lead plays a pivotal role in delivering Knight Frank's new learning strategy. The role, a 12 month Fixed Term Contract, will focus will be on operational delivery i.e. vendor discovery and management, program execution and support, and acting as the link between Knight Frank, Procurement, and external learning partners as we design, build, and launch our new learning portfolio.This role is critical in ensuring learning at Knight Frank is high quality, scalable, business aligned, and fully integrated into the firm's talent and culture priorities, unlocking the potential of all our people, fostering inclusion and belonging, and strengthening our ability to deliver for our clients. Skills & Experience Experience leading, managing, or coordinating large scale programmes or transformation initiatives Strong project management capability with excellent organisational skills and high attention to detail Knowledge of the end-to-end Instructional Design process (Theory, needs analysis, best practices, trends, evaluating impact, learning technology, etc.) and the ability to apply this knowledge Experience designing and/or delivering via a variety of learning modalities (Blended Learning, Experiential Design, Flipped Classroom, Multimedia, ILT/VILT, etc.) Experience managing and maintaining learning programmes and scaling delivery through train the trainer models Experience with digital learning technology and platforms LMS administration experience (Workday preferred but not essential Proven experience curating, working with, and managing external vendors or partners Strong business acumen, with the ability to understand business priorities, commercial drivers, and operational realities, and align learning solutions accordingly Experience building clear, evidence based business cases, including articulating value, trade offs, risks, and return on investment Strong consultative and stakeholder management capability, with the confidence to operate as a trusted advisor - diagnosing problems, framing options, and using insight, process, and judgement to influence decisions and challenge thinking at all levels Experience gathering user feedback through surveys, focus groups, or direct facilitation Strong analytical and data literacy skills, able to translate learning metrics and KPIs into clear business insights and narratives that diagnose issues, reveal cultural and performance impact, guide decisions, and demonstrate value. Ability to champion new initiatives, bringing people along the journey and supporting adoption Agile and adaptable to last minute pivots and timeline changes; comfortable working with ambiguity or incomplete/changing information Curious, open minded, and ready to learn, with the ability to look ahead, ask questions, and adapt to change with creativity, resilience, and flexibility Growth mindset and an eagerness to build subject matter expertise through hands on experience A strong commitment to belonging and inclusion across all initiatives, designing learning experiences that are accessible, fair, and responsive to diverse backgrounds, perspectives, and career stages. Key Responsibilities Vendor Discovery, Evaluation & Selection Lead vendor discovery, evaluation, and selection in partnership with Procurement. Translate learning priorities into requirements, criteria, and decision frameworks. Partner with Procurement to run structured discovery processes including market scans, demos, deep dives, and comparative evaluation. Produce high quality documentation, recommendations, and evidence based assessments. Vendor Onboarding & Partnership Management Act as day to day operational lead with external learning providers. Ensure providers deliver against Knight Frank learning principles, design standards, and strategic intent. Establish clear feedback loops and manage vendor performance, risks, and dependencies. Program Delivery & Governance Own project plans, milestones, governance, and cross functional coordination for assigned learning pillars. Track timelines, risks, dependencies, build phases, and readiness activities. Ensure learning solutions meet experience, quality, and scalability standards. Pilots, Go Live & Continuous Improvement Coordinate pilot sessions, gather and synthesise feedback, and work with vendors to implement refinements. Support successful go lives, ensuring logistics, comms, content, and stakeholders are aligned. Capture lessons learned and apply insights to future design and delivery cycles. Represent the "learning lens" in discussions, constructively challenging approaches to ensure quality. Scaling Learning through Expanded Ownership Identify and coordinate with subject matter experts across the business to translate their knowledge into focused, bite sized learning experiences (i.e. short sessions, webinars, lunch and learns, office hours, etc.). Support SMEs to design and deliver these sessions effectively by providing structure, facilitation guidance, and supporting materials, and manage delivery in partnership with relevant leaders. Create reusable resources, facilitator notes, and practical reference materials to ensure learning can be sustained and scaled beyond the original SME.We're looking for someone who thrives in fast-moving, evolving environments and brings a modern, commercial approach to learning. You'll be at your best if you: Are comfortable working with ambiguity and shifting priorities, using judgment rather than rigid frameworks Bring a creative, forward-thinking approach to learning, leveraging technology and new ways of building skills Can confidently influence and challenge stakeholders, building buy-in and driving change across the business Balance independence with collaboration - comfortable taking ownership while working closely with others Show credibility and authenticity, building
Join Rainbow Trust Children s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support. About the role: Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including: Managing office facilities, leases, and contracts across our head office and nine regional sites. Overseeing IT systems and supplier contracts to ensure reliability and security. Leading on contract negotiation and supplier management. Managing a central administration budget. Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator). Improving efficiency of our systems, processes, and ways of working. Project managing office moves and operational projects. This is a hands-on role with real responsibility and variety. What we re looking for: Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT. A systematic and effective problem solver you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion. A strong verbal and written communicator with a high level of attention to detail you re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions What we offer: We re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we re committed to creating a great place to work. You will benefit from: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth If you d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link. Please disclose in your covering letter if you have used AI for any part of your job application. Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place in Leatherhead If you require any adjustments during the interview process, please let us know An enhanced DBS check is required Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. If you re looking for a role where your operational expertise genuinely makes a difference, we d love to hear from you. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
May 05, 2026
Full time
Join Rainbow Trust Children s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference. We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support. About the role: Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including: Managing office facilities, leases, and contracts across our head office and nine regional sites. Overseeing IT systems and supplier contracts to ensure reliability and security. Leading on contract negotiation and supplier management. Managing a central administration budget. Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator). Improving efficiency of our systems, processes, and ways of working. Project managing office moves and operational projects. This is a hands-on role with real responsibility and variety. What we re looking for: Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT. A systematic and effective problem solver you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making. A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion. A strong verbal and written communicator with a high level of attention to detail you re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures. You build strong working relationships both internally and externally you are driven to achieve results and have the ability to train and support others to make correct decisions You work well within established systems, standards and procedures you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions What we offer: We re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we re committed to creating a great place to work. You will benefit from: Flexible working hours to balance home and working life Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Company car for front line care posts 25 days of annual leave plus public holidays rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time) Time off in Lieu Access to the Blue Light Card Scheme, and other rewards and discounts Bike to work, season ticket loan and payroll giving schemes A recommend a friend recruitment bonus scheme Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year Pension scheme where we contribute 5% of your salary and you contribute at least 3% The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping Robust training and development programmes to support your learning and growth If you d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack. About us: Rainbow Trust Children s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link. Please disclose in your covering letter if you have used AI for any part of your job application. Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place in Leatherhead If you require any adjustments during the interview process, please let us know An enhanced DBS check is required Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. If you re looking for a role where your operational expertise genuinely makes a difference, we d love to hear from you. Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Are you passionate about supporting others to make positive changes in their lives? Do you want to make a difference by providing interventions to people impacted by gambling? This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention. Crucially, you will ensure that psychosocial, and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users. There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service. We are looking for an individual to work full-time which will include a mix of 9-5pm and 12-8pm fixed shifts per week pending on service requirements, Monday to Friday, with potentially occasional Saturdays (9-2pm remotely) due to possible requirements of the service, however another day off would be agreed on during the week. Key Responsibilities Providing face to face and online advice, assessment, brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches Provide safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies Development of collaborative working relationships with external agencies, professionals and groups to facilitate multi agency approaches and holistic support Development and maintenance of relationships with local services and communities to support identification of gambling harms and pathways into service Participation in service promotion, networking activities and events to support visibility and ongoing development of the service, and to proactively respond to the needs identified within the region About you You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools. You should live at a reasonable distance from GamCare s London office due to expectations of working from the office when required, as well as being able to travel to other locations across Greater London to deliver services or attend community events. If you would like to be part of a committed, dynamic, and highly supportive team, providing exceptional support, then we would love to hear from you! About Us Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We founded and operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling and create awareness about safer gambling and treatment. Benefits You Can Enjoy 33 days basic annual leave entitlement per annum including bank holidays which increases with service A generous Pension Scheme - we contribute 6% and you contribute 2%. Discretionary company sick pay from day one of service. Employee Assistance Programme 24-hour support Cycle to Work Scheme We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people. For further details and to apply please click the apply button. Closing date for applications: 19th May 2026. Interviews will take place in person at GamCare s Head Office in Finsbury Circus, London Week commencing on the 1st June 2026. This post requires a DBS check. GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
May 05, 2026
Full time
Are you passionate about supporting others to make positive changes in their lives? Do you want to make a difference by providing interventions to people impacted by gambling? This is a great time to join GamCare as we are growing the reach of our services. We are looking for Gambling Support Practitioners with qualifications or experience in health or social care, and an empathic style to enable people to change their behaviour through skilled intervention. Crucially, you will ensure that psychosocial, and recovery support interventions are delivered as part of a cohesive recovery plan while working collaboratively with external and partner organisations to achieve positive outcomes for service users. There will be lots of opportunity to participate in service promotion, networking activities and events to support the visibility of the service, as well as developing relationships with local services and communities to strengthen pathways into the service. We are looking for an individual to work full-time which will include a mix of 9-5pm and 12-8pm fixed shifts per week pending on service requirements, Monday to Friday, with potentially occasional Saturdays (9-2pm remotely) due to possible requirements of the service, however another day off would be agreed on during the week. Key Responsibilities Providing face to face and online advice, assessment, brief and structured interventions to help clients achieve their recovery goals, using motivational interviewing and cognitive behavioural approaches Provide safe and effective support to individuals whilst managing safeguarding issues in line with safeguarding procedures and policies Development of collaborative working relationships with external agencies, professionals and groups to facilitate multi agency approaches and holistic support Development and maintenance of relationships with local services and communities to support identification of gambling harms and pathways into service Participation in service promotion, networking activities and events to support visibility and ongoing development of the service, and to proactively respond to the needs identified within the region About you You should have significant experience in individual client work in the field of addictions, mental health or a social care setting with adults or young people. You should be flexible in using a range of low and high-intensity interventions and modalities including Cognitive Behavioural (CBT) tools. You should live at a reasonable distance from GamCare s London office due to expectations of working from the office when required, as well as being able to travel to other locations across Greater London to deliver services or attend community events. If you would like to be part of a committed, dynamic, and highly supportive team, providing exceptional support, then we would love to hear from you! About Us Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling harms. We founded and operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling and create awareness about safer gambling and treatment. Benefits You Can Enjoy 33 days basic annual leave entitlement per annum including bank holidays which increases with service A generous Pension Scheme - we contribute 6% and you contribute 2%. Discretionary company sick pay from day one of service. Employee Assistance Programme 24-hour support Cycle to Work Scheme We also have a vibrant and diverse event calendar full of monthly initiatives and webinars to support the ongoing physical and mental wellbeing of our people. For further details and to apply please click the apply button. Closing date for applications: 19th May 2026. Interviews will take place in person at GamCare s Head Office in Finsbury Circus, London Week commencing on the 1st June 2026. This post requires a DBS check. GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
International Institute for Conservation of Historic and Artistic Works
This senior position offers a unique opportunity to shape a vibrant global programme and engage a diverse membership community of conservators, conservation scientists and cultural heritage professionals, spanning over 70 countries. At IIC we believe conservation is of great value, by looking after our cultural heritage and our own and others cultural identity we are helping to improve the richness and quality of life for everyone. Working closely with the Executive Director, Council, Committees, and the IIC Team, you ll lead innovative programmes that reflect the evolving needs of the conservation sector. Aligned with our Strategy 2030 vision, you will also drive initiatives to expand and diversify membership, enhancing value for individuals and institutions/universities worldwide. As Head of Progammes and Membership you'll contribute to organisational leadership, nurture relationships with Fellows, members, IIC Regional Groups and affiliated associations, and build partnerships with cultural and academic institutions. We re looking for a strategic, experienced professional ideally with a background in cultural or heritage programmes, strong communication skills, and a passion for collaboration. If you re ready to make a global impact within a friendly team, we d love to hear from you. Role Details Job Title: Head of Programmes and Membership Reporting to: Executive Director Location: Hybrid/ Flexible/ IIC Office based. We are currently looking to relocate offices within central London. We are flexible on approach within a hybrid model. This can be discussed at interview. Starting Salary: £47,500 Hours of Work: 40 hours a week with 1 hour lunch break (paid). Contract: Full-time and Permanent. Requests for flexible working hours will be considered, including requests to work 80% FTE. Annual Leave and Benefits: Annual leave is 25 days plus standard bank holidays with discretionary paid leave between Christmas and New Year (pro rata for part time staff). Flexible, remote and hybrid working. Cultural entitlement of upto £150 per annum to spend on arts/ cultural events & activities. Pension scheme enrollment. Personal learning time and training opportunities. Key Tasks and Responsibilities Leadership, Membership and Regional Engagement Develop and deliver a cohesive programme and membership strategy aligned with IIC s Strategy 2030, purpose and strategic objectives Contribute to organisational leadership, planning, and decision-making as part of the senior management team Deputise for the Executive Director when required, representing the organisation internally and externally Act as the primary point of contact for IIC s Regional Groups and network of Affiliated Professional Associations, fostering strong, collaborative relationships Support and connect Regional Groups / Affiliated Professional Associations to IIC s central programmes and strategic priorities Encourage knowledge exchange and shared learning across regions, and nurture strategic relationships with cultural institutions, academic bodies, and sector organisations globally Contribute to sustainable income generation and identify opportunities for growth, including grants, innovation, and partnerships across programmes and membership. Programmes Lead the development and delivery of IIC Learning, an integrated digital learning and events space with inter alia, online symposia, webinars, courses, workshops and hybrid bi-annual conferences. Oversee programme planning cycles linked to IIC s special interest themes and communities ensuring high-quality, relevant, and accessible content. Build and maintain relationships with experts, speakers, partners, and contributors across the global conservation community. Ensure programmes support knowledge exchange, professional development, and sector leadership. Monitor and evaluate programme impact and performance, using insights to inform future activities. Communications Work closely with the IIC team and communications colleagues to promote programmes and membership globally Help strengthen IIC s profile as a leading international voice in conservation Ensure consistent and compelling messaging across all programme and membership activity This role with IIC is for you if: you work collaboratively and effectively with others and can inspire support through your enthusiasm you thrive developing innovative programmes, initiatives and campaigns you are comfortable and familiar with digital engagement platforms, learning environments and delivering online or hybrid programmes and events. you're a natural solution-finder and problem-solver you're values based and results-driven with a proven track record of achieving goals or similar objectives, through either direct or transferrable experience you are looking to take that next step in your career and/or are looking to ground your experience within an international organisation that is uniquely positioned within the conservation field. you are committed to sustainability, inclusivity, diversity, and person-centred approaches you want to make a difference in an increasingly volatile world and are genuinely passionate about people and preserving cultural heritage. How to Apply Click the CharityJob Apply button below. You will need to provide a CV and covering letter (no more that 2 x A4 pages maximum) by 21 May 2026 including the following information: Your interest in this position and working for us Your knowledge, skills and experience Your interests, qualities and values We will happily accept a recorded statement (video or audio) in place of a covering letter. Right to work in the UK Applicants must already have the legal right to live and work in the United Kingdom at the time of application. IIC is unable to provide visa sponsorship for this role. Key Dates Deadline for applications: 12 noon, Thursday 21 May 2026. In Person interviews at 3 Birdcage Walk, London, UK: 9 / 10 June 2026 If you have any questions or would like to request information in an alternative format, please get in touch. If you would like to arrange for an informal conversation with the Executive Director, prior to making an application, this can also be arranged by getting in touch via IIC Office.
May 05, 2026
Full time
This senior position offers a unique opportunity to shape a vibrant global programme and engage a diverse membership community of conservators, conservation scientists and cultural heritage professionals, spanning over 70 countries. At IIC we believe conservation is of great value, by looking after our cultural heritage and our own and others cultural identity we are helping to improve the richness and quality of life for everyone. Working closely with the Executive Director, Council, Committees, and the IIC Team, you ll lead innovative programmes that reflect the evolving needs of the conservation sector. Aligned with our Strategy 2030 vision, you will also drive initiatives to expand and diversify membership, enhancing value for individuals and institutions/universities worldwide. As Head of Progammes and Membership you'll contribute to organisational leadership, nurture relationships with Fellows, members, IIC Regional Groups and affiliated associations, and build partnerships with cultural and academic institutions. We re looking for a strategic, experienced professional ideally with a background in cultural or heritage programmes, strong communication skills, and a passion for collaboration. If you re ready to make a global impact within a friendly team, we d love to hear from you. Role Details Job Title: Head of Programmes and Membership Reporting to: Executive Director Location: Hybrid/ Flexible/ IIC Office based. We are currently looking to relocate offices within central London. We are flexible on approach within a hybrid model. This can be discussed at interview. Starting Salary: £47,500 Hours of Work: 40 hours a week with 1 hour lunch break (paid). Contract: Full-time and Permanent. Requests for flexible working hours will be considered, including requests to work 80% FTE. Annual Leave and Benefits: Annual leave is 25 days plus standard bank holidays with discretionary paid leave between Christmas and New Year (pro rata for part time staff). Flexible, remote and hybrid working. Cultural entitlement of upto £150 per annum to spend on arts/ cultural events & activities. Pension scheme enrollment. Personal learning time and training opportunities. Key Tasks and Responsibilities Leadership, Membership and Regional Engagement Develop and deliver a cohesive programme and membership strategy aligned with IIC s Strategy 2030, purpose and strategic objectives Contribute to organisational leadership, planning, and decision-making as part of the senior management team Deputise for the Executive Director when required, representing the organisation internally and externally Act as the primary point of contact for IIC s Regional Groups and network of Affiliated Professional Associations, fostering strong, collaborative relationships Support and connect Regional Groups / Affiliated Professional Associations to IIC s central programmes and strategic priorities Encourage knowledge exchange and shared learning across regions, and nurture strategic relationships with cultural institutions, academic bodies, and sector organisations globally Contribute to sustainable income generation and identify opportunities for growth, including grants, innovation, and partnerships across programmes and membership. Programmes Lead the development and delivery of IIC Learning, an integrated digital learning and events space with inter alia, online symposia, webinars, courses, workshops and hybrid bi-annual conferences. Oversee programme planning cycles linked to IIC s special interest themes and communities ensuring high-quality, relevant, and accessible content. Build and maintain relationships with experts, speakers, partners, and contributors across the global conservation community. Ensure programmes support knowledge exchange, professional development, and sector leadership. Monitor and evaluate programme impact and performance, using insights to inform future activities. Communications Work closely with the IIC team and communications colleagues to promote programmes and membership globally Help strengthen IIC s profile as a leading international voice in conservation Ensure consistent and compelling messaging across all programme and membership activity This role with IIC is for you if: you work collaboratively and effectively with others and can inspire support through your enthusiasm you thrive developing innovative programmes, initiatives and campaigns you are comfortable and familiar with digital engagement platforms, learning environments and delivering online or hybrid programmes and events. you're a natural solution-finder and problem-solver you're values based and results-driven with a proven track record of achieving goals or similar objectives, through either direct or transferrable experience you are looking to take that next step in your career and/or are looking to ground your experience within an international organisation that is uniquely positioned within the conservation field. you are committed to sustainability, inclusivity, diversity, and person-centred approaches you want to make a difference in an increasingly volatile world and are genuinely passionate about people and preserving cultural heritage. How to Apply Click the CharityJob Apply button below. You will need to provide a CV and covering letter (no more that 2 x A4 pages maximum) by 21 May 2026 including the following information: Your interest in this position and working for us Your knowledge, skills and experience Your interests, qualities and values We will happily accept a recorded statement (video or audio) in place of a covering letter. Right to work in the UK Applicants must already have the legal right to live and work in the United Kingdom at the time of application. IIC is unable to provide visa sponsorship for this role. Key Dates Deadline for applications: 12 noon, Thursday 21 May 2026. In Person interviews at 3 Birdcage Walk, London, UK: 9 / 10 June 2026 If you have any questions or would like to request information in an alternative format, please get in touch. If you would like to arrange for an informal conversation with the Executive Director, prior to making an application, this can also be arranged by getting in touch via IIC Office.
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG. • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG. • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. 4. Training While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year: • Boundaries and Confidentiality • Safeguarding • Communication Skills • Dealing with Difficult Behaviour • Diversity & Discrimination 5. BoB Policies and Procedures As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines. In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception. 6. Incident Reporting The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG. •All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence. •Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours. •Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected. •It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services. •Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence. •Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above. 7. Relationship Management The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive. 8. General •To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project. •To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines. •To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary. •To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies. •To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies. •To work with the Operations Manager regarding the development of the weekend service and the management of volunteers. •To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager. •To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services. •To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity. •To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership. •To prepare for and attend monthly supervision session with the Operations Manager. •To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues click apply for full job details
May 05, 2026
Full time
We are pleased to invite applications for the following opportunity: Borough Service Manager - Ealing Hours: 37.5 hours per week (Saturday and Sunday mandatory) Salary: £33,845 p.a. A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Borough Service Manager to run the 7 days a week service in Southall and the weekend service in Acton. We are particularly interested in recruiting someone who has direct working or lived experience of substance use problems. Closing date: Wednesday, 13th May 2026 JOB DESCRIPTION: BOROUGH SERVICE MANAGER TITLE: Borough Service Manager - Ealing SALARY: £33,845 p.a. HOURS: 37.5 hours per week (Saturday and Sunday mandatory) BASED AT: Southall and Acton Ealing Borough REPORTS TO: Operations Manager JOB PURPOSE: To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: 1.Running a Service The Borough Service Manager is responsible for ensuring that the running of a service is done in line with Build on Belief mission to offer a place where clients users and volunteers can get on-going peer support from others with similar experiences through a range of activities, in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines (hereafter referred to as SOPOG). 2. Staff Management The Borough Service Manager will be responsible for a small team and will be in charge of ensuring that their Service Support Workers, Team Leaders, Facilitators and Volunteers work within the Policies and Procedures applicable to them and the SOPOG. They will be responsible for the supervision of their Service Support Workers and the Team Leaders. The remaining volunteers will be supervised by Build on Belief Service Support Workers. The Borough Service Manager will be accountable for ensuring their Service Support Workers complete accurate timesheets, comply with the Annual Leave policy, report absence, and keep accurate financial records and petty cash and supervise volunteers in accordance with the SOPOG. The Borough Service Manager will support the Service Support Workers in ensuring that all required reporting and paperwork is submitted on time and to acceptable levels of competency. 3. Finance The Borough Service Manager is responsible for all financial accounting and reporting related to the day to day running of their service in accordance with the SOPOG. The Borough Service Manager will be accountable for all petty cash activities in the service centre ensuring the following: • All financial matter relating to petty cash and vouchers are undertaken in line with the guidelines set down in the SOPOG. • For the reporting of all financial matters to the Chief Operating Officer within the timelines set down in the SOPOG. • For accurate and immediate reporting of any financial irregularities to the Chief Operating Officer within 24 hours of them coming to notice. 4. Training While the in-house training programme will still be delivered centrally, or on-line the Borough Service Manager is accountable for ensuring that they, and/or their Service Support Workers deliver the following workshops to their volunteer teams three times per calendar year: • Boundaries and Confidentiality • Safeguarding • Communication Skills • Dealing with Difficult Behaviour • Diversity & Discrimination 5. BoB Policies and Procedures As per their contract of employment, Borough Service Managers are responsible for abiding by all Build on Belief Policies and Procedures and to make sure Service Support Workers and Volunteers also comply with the policies that are applicable to them. This includes the Standards of Practice and Operating Guidelines. In addition to compliance with the Serious Incident Policy, all Team Leaders and Service Support Workers are responsible for reporting all incidents occurring in their service as detailed below. The Borough Service Manager is accountable for ensuring the guidelines below are adhered to without exception. 6. Incident Reporting The Borough Service Manager will be responsible for ensuring Incident Reporting is done within both the guidelines and timelines set out in the SOPOG. •All incidents, including those that may be considered minor, persistent, and abusive language being and example, will be reported in writing within 24 hours of their occurrence. •Incidents that take place on-line or through other digital activity will also be reported in writing within 24 hours. •Incidents will be recorded on the Build on Belief incident report form and sent to the Chief Executive. They will be password protected. •It is expected that the Chief Executive will be notified by telephone of serious incidents on the day of their occurrence. When the Chief Executive is unavailable, through sickness or annual leave, it is expected that the incident will be reported by telephone to the Head of Services. •Where applicable, incidents will be uploaded onto Datix within 24 hours of their occurrence. •Any incident that results in an individual being excluded from a service, however short a period, will be considered an incident and must be reported in writing within 24 hours of its occurrence. It should be noted; there are no exceptions to the above. 7. Relationship Management The Borough Service Manager will be accountable to work in partnership with the service providers ensuring an effective and constructive relationship with them as well as engagement with the local community, in compliance with the SOPOG rules and the Code of Conduct making sure all issues and incidents are reported to the Chief Executive. 8. General •To promote and represent the BoB Social Club to service users and service professionals in the Borough, ensuring access to any service user who might benefit from the project. •To ensure the services provided by the Social Club are run in a safe, supportive, and non-discriminatory fashion in line with Build on Belief Core Values and abiding by the Policies and Procedures of Build on Belief and the Build on Belief Standards of Practice and Operational Guidelines. •To ensure the Social Club meets the needs of the service user community in the Borough, and to carry out development work to the service when necessary. •To ensure the Service Support Workers, Team Leaders, Facilitators and Volunteer work within the Policies and Procedures applicable to them and the SOPOG, and receive supervision as detailed in those policies. •To ensure that incidents are dealt with effectively and within the guidelines set down in the Policies and Procedures and SOPOG, and that all such incidents are reported in writing as detailed in those policies. •To work with the Operations Manager regarding the development of the weekend service and the management of volunteers. •To record statistical data relating to service users attending the Social Club and submit monthly reports to the Operations Manager. To provide end of year statistical reports and analysis of said data, working with the Operations Manager. •To promote Social Club services and events to service users and service professionals within the Borough in conjunction with the other Managers of BoB services. •To work with other members of staff to ensure the service is run in line with the Standards of Practice and Operational Guidelines for the charity. •To attend Build on Belief Management Committee Meeting in the role Borough Service Manager, and other such meetings as may be deemed necessary, and to work within those meetings for the best interests of the Social Club and the local partnership. •To prepare for and attend monthly supervision session with the Operations Manager. •To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation. NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees. This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK. PERSON SPECIFICATION CRITERIA Required Experience Experience of working with service users and/or volunteers in the substance misuse treatment and recovery field or those with complex needs. Knowledge and Skills Proven people management skills (i.e.: motivate, engage, supervise a team to improve the service delivery.) Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, eligibility criteria and practical ways to develop recovery capital. Demonstratable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors. Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing. Good computer skills in the use of Word, Excel and Power-point. Personal qualities: The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times. Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands. Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues click apply for full job details
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - 30,000 Data Analyst - 50,000 Business Data Analyst - 67,500 Data Analytics Analyst - 80,000 Business Analysts - 60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
May 05, 2026
Full time
Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - 30,000 Data Analyst - 50,000 Business Data Analyst - 67,500 Data Analytics Analyst - 80,000 Business Analysts - 60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY Are you an organised and proactive supply chain professional looking to make an impact in a fast paced environment? We are seeking a Supply Chain Coordinator to play a vital role in supporting the end to end supplier lifecycle, ensuring compliance, accurate data management and smooth collaboration across Procurement, Finance and academy teams. This is an excellent opportunity for someone with strong technical skills and a collaborative mindset who is keen to grow, adapt and build expertise in a dynamic setting. MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall under the areas of: Supplier onboarding and due diligence Supplier data, consolidation and reporting Systems, automation and Oracle support Procrement and cross-team collaboration General tasks, including administrative duties You will have the opportunity to pursue professional development through CIPS to support your progression within supply chain or procurement. WHAT WE ARE LOOKING FOR To succeed in this role, you will need technical confidence, strong communication skills and the ability to work proactively in a fast moving environment. You should have at least two years' experience in a similar role , with the adaptability to work in a new environment and a willingness to learn new systems and skills. For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
May 05, 2026
Full time
WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY Are you an organised and proactive supply chain professional looking to make an impact in a fast paced environment? We are seeking a Supply Chain Coordinator to play a vital role in supporting the end to end supplier lifecycle, ensuring compliance, accurate data management and smooth collaboration across Procurement, Finance and academy teams. This is an excellent opportunity for someone with strong technical skills and a collaborative mindset who is keen to grow, adapt and build expertise in a dynamic setting. MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall under the areas of: Supplier onboarding and due diligence Supplier data, consolidation and reporting Systems, automation and Oracle support Procrement and cross-team collaboration General tasks, including administrative duties You will have the opportunity to pursue professional development through CIPS to support your progression within supply chain or procurement. WHAT WE ARE LOOKING FOR To succeed in this role, you will need technical confidence, strong communication skills and the ability to work proactively in a fast moving environment. You should have at least two years' experience in a similar role , with the adaptability to work in a new environment and a willingness to learn new systems and skills. For a full job description and person specification, please download the Job Pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
At Bath & North East Somerset Council we have one overriding purpose - to improve people's lives. Temporary - Maternity Cover (June 2026 - July 2027) We are seeking an experienced and strategic Principal Project Manager to lead delivery of the Milsom Quarter Public Realm strand of the Fashion Museum Bath programme during a maternity leave period. This is a rare opportunity to play a pivotal role in a high profile heritage led cultural infrastructure programme within a UNESCO World Heritage Site. This role sits within the Fashion Museum Bath capital programme, supporting one of its most significant and interdependent delivery strands: the Milsom Quarter Public Realm (MQPR) project. The MQPR works hand in hand with the relocation and development of the new Fashion Museum, forming a single integrated transformation programme for this part of Bath. The Fashion Museum Bath Programme Fashion Museum Bath holds one of the world's leading collections of fashion, spanning 400 years of creativity. We are delivering an ambitious capital project to open a new Fashion Museum in 2030. This major cultural investment will transform access to the Collection through new exhibitions, displays, learning spaces and an improved visitor experience. The Milsom Quarter Public Realm (MQPR) Strand The MQPR is a flagship regeneration initiative that forms a key enabling component of the Fashion Museum redevelopment. The project is reshaping public spaces (including delivering a major new square at the museum's entrance) and is essential to the museum's successful opening, visitor access and long term operation. MQPR and FMB are being delivered together as a single, coordinated cultural and placemaking programme, ensuring public realm, access, movement and cultural infrastructure develop in harmony. In this role you will: Lead all phases of MQPR design progression and delivery Ensure seamless coordination with the Fashion Museum capital programme Oversee movement and access infrastructure critical to the museum's operation Work across multidisciplinary teams in Heritage, Highways, Transport, Planning, Capital Delivery and Regeneration Act as a senior representative for the Fashion Museum programme in all public realm related forums Line manage the FMB/ MQPR Project Officer Manage complex stakeholder landscapes, risk interdependencies and major commissioning activity The Milsom Quarter proposals reshape the city centre to create streets and spaces for people. You will deliver the following elements: Creating a new public square, outside St. Michael's Church and the Old Post Office, transforming a car-dominated area into a new public space for the city. Supporting the Fashion Museum by creating new public spaces and wider pavements around the building which make the museum accessible and keep everyone safe (necessary for it to open). Making streets more welcoming and accessible for people, by improving walking and cycling with wider pavements, raised crossings, and new cycle parking. Keeping access for buses and blue badge holders, with better disabled parking and business loading areas. Adding more trees and plants to support nature, give shade and help cool the area. Highlighting Bath's historic buildings and public spaces. Creating flexible spaces for events, activities, and outdoor learning. About You You will be a confident, collaborative and highly skilled project manager with substantial experience in: Leading complex public realm or movement strategy projects Managing major capital programmes and TRO/HVM processes Working within heritage, conservation or museum related environments Navigating complex stakeholder landscapes in sensitive locations Managing consultants, commissions and multi million pound budgets Representing high profile programmes at panels, consultations and public events You will bring strategic judgement, excellent communication skills, and the ability to provide clear leadership within a fast paced and evolving cultural programme. Hybrid and flexible working are available, with Bath as your main base. Interested to find out more? For more information about this role, please refer to Role Specific Criteria and Role Profile document. If you are interested in this post and require more details or just to chat through the role and what's involved, please contact Helen Griffiths by emailing to ask questions or to arrange a time for a call. Interview date: 15th May 2026 No Agencies Please Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council's at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants. Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible
May 05, 2026
Seasonal
At Bath & North East Somerset Council we have one overriding purpose - to improve people's lives. Temporary - Maternity Cover (June 2026 - July 2027) We are seeking an experienced and strategic Principal Project Manager to lead delivery of the Milsom Quarter Public Realm strand of the Fashion Museum Bath programme during a maternity leave period. This is a rare opportunity to play a pivotal role in a high profile heritage led cultural infrastructure programme within a UNESCO World Heritage Site. This role sits within the Fashion Museum Bath capital programme, supporting one of its most significant and interdependent delivery strands: the Milsom Quarter Public Realm (MQPR) project. The MQPR works hand in hand with the relocation and development of the new Fashion Museum, forming a single integrated transformation programme for this part of Bath. The Fashion Museum Bath Programme Fashion Museum Bath holds one of the world's leading collections of fashion, spanning 400 years of creativity. We are delivering an ambitious capital project to open a new Fashion Museum in 2030. This major cultural investment will transform access to the Collection through new exhibitions, displays, learning spaces and an improved visitor experience. The Milsom Quarter Public Realm (MQPR) Strand The MQPR is a flagship regeneration initiative that forms a key enabling component of the Fashion Museum redevelopment. The project is reshaping public spaces (including delivering a major new square at the museum's entrance) and is essential to the museum's successful opening, visitor access and long term operation. MQPR and FMB are being delivered together as a single, coordinated cultural and placemaking programme, ensuring public realm, access, movement and cultural infrastructure develop in harmony. In this role you will: Lead all phases of MQPR design progression and delivery Ensure seamless coordination with the Fashion Museum capital programme Oversee movement and access infrastructure critical to the museum's operation Work across multidisciplinary teams in Heritage, Highways, Transport, Planning, Capital Delivery and Regeneration Act as a senior representative for the Fashion Museum programme in all public realm related forums Line manage the FMB/ MQPR Project Officer Manage complex stakeholder landscapes, risk interdependencies and major commissioning activity The Milsom Quarter proposals reshape the city centre to create streets and spaces for people. You will deliver the following elements: Creating a new public square, outside St. Michael's Church and the Old Post Office, transforming a car-dominated area into a new public space for the city. Supporting the Fashion Museum by creating new public spaces and wider pavements around the building which make the museum accessible and keep everyone safe (necessary for it to open). Making streets more welcoming and accessible for people, by improving walking and cycling with wider pavements, raised crossings, and new cycle parking. Keeping access for buses and blue badge holders, with better disabled parking and business loading areas. Adding more trees and plants to support nature, give shade and help cool the area. Highlighting Bath's historic buildings and public spaces. Creating flexible spaces for events, activities, and outdoor learning. About You You will be a confident, collaborative and highly skilled project manager with substantial experience in: Leading complex public realm or movement strategy projects Managing major capital programmes and TRO/HVM processes Working within heritage, conservation or museum related environments Navigating complex stakeholder landscapes in sensitive locations Managing consultants, commissions and multi million pound budgets Representing high profile programmes at panels, consultations and public events You will bring strategic judgement, excellent communication skills, and the ability to provide clear leadership within a fast paced and evolving cultural programme. Hybrid and flexible working are available, with Bath as your main base. Interested to find out more? For more information about this role, please refer to Role Specific Criteria and Role Profile document. If you are interested in this post and require more details or just to chat through the role and what's involved, please contact Helen Griffiths by emailing to ask questions or to arrange a time for a call. Interview date: 15th May 2026 No Agencies Please Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council's at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants. Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible
The closing date for this position is the 6 th May at 10am Finance Business Partner Can be based at either Lisburn HQ or LDC Cookstown (but travel between sites will be required) Temporary (Up to 12 months with possible extension) £24.41 per hour 36.25 hours per week Main Purpose Use your financial expertise to support cross-border emergency services to maximise the impact of a world-class facility. Peace Plus - Training Across Communities for Tactical Interoperability for Cross Border Safety 'TACTICS' NIFRS has been successful in a joint Peace Plus bid. TACTICS will bring NIFRS, National Directorate for Fire & Emergency Management (NDFEM) & RoIFRS together, to develop pilot & demonstrate initiatives designed to develop best practice joint training to improve mutual aid in crisis management. The aim is to deliver a programme that will support curriculum development in NIFRS: Development & implementation of a joint (cross-border) F&RES Training framework for responders to improve inter-operability in emergency response situations in 2 areas: (i) USAR (Urban Search & Rescue); & (ii) High Volume Pumping (flood containment). Development of a joint (cross-border) F&RES common operational procedures manual to improve understanding & alignment of approach. Development & delivery of a joint F&RES training programme to establish specialist emergency response facilitator expertise in the Programme area Development of a proposals for a Mutual Aid MoU between NIFRS, ROIFRS & NDFEM (reflecting current risks) to replace the one agreed in 1964. Shared Island This compliments Peace Plus, with a focus on joint cross-border training in two critical areas: Urban Search & Rescue Flood Containment & Response Learning Development College To support LDC Cookstown to maximise the impact of a world-class facility, among other streams of work, the critical one is cost recovery. Main Roles and Responsibilities Financial & Resource Management 1. To deliver a complete financial management service to specified Directorates within NIFRS and play a key role in the overall financial management of the organisation. 2. To oversee the financial governance of specified Directorates, ensuring financial regularity, compliance and value-for-money within a framework of excellent customer service and continuous improvement. 3. To support the senior management team within specified Directorates, reporting regularly to the Director as lead customer. 4. Ensuring Directorates' senior management are provided with sound and challenging advice on their plans, using knowledge and data-led insight to ensure value for money outcomes will be achieved, aligned to strategic objectives. Business Planning 1. Support the senior finance team in maintaining effective financial control within designated Directorates by contributing to NIFRS's financial strategy and financial plan through participation in the development of Directorate's business plans. 2. Support the development of the annual budget setting process for designated Directorates, including the annual review of the budget setting policy, making recommendations for change and the provision of guidelines and timetables to relevant business support teams. 3. To work collaboratively with senior staff, both within finance and across the organisation, to ensure alignment of financial plans with overall financial strategy and assist in delivery of the overall strategic priorities of the organisation. 4. To have lead responsibility for finance, including provision of forecasting information and expert advice on a range of organisational-wide change projects and policy initiatives; and use initiative to develop innovative solutions and options to financial related problems. Governance & Risk Management 1. Ensure that all statutory financial and integrated governance requirements are met, including the identification and management of financial risks, escalating as appropriate. 2. Ensuring that directorate management teams maintain an appropriate financial control environment by advising on the development of systems and processes that ensure control and compliance with Standing Financial Instructions. 3. To prepare responses to Freedom of Information and Data Protection requests, Ministerial, Parliamentary or NI Assembly questions; liaising with internal and external stakeholders as required. 4. Support budget holders and other senior managers in the fulfilment of their financial management responsibilities, helping to constrain their actions where necessary in order to ensure that they are consistent with NIFRS objectives and do not contravene agreed policies and procedures. Continuous Improvement 1. To ensure an understanding of the business to enable provision of value-adding insight to operational decision-making. 2. To support corporate initiatives to attain Best Value and promote the concept of value for money and continuous improvement. 3. To communicate and maintain an effective network with other Finance Business Partners to ensure consistency in service provision, enabling the identification and promotion of opportunities for enhanced processes and procedures and implementation of best practice. 4. To contribute to improvements in the efficiency and effectiveness of the delivery of the financial management service to NIFRS. People Responsibilities 1. As a member of the finance team, provide leadership to others within the financial management function and wider Finance Directorate to ensure a highly skilled, flexible and motivated workforce to provide high quality financial management. 2. As a member of the finance team, responsible for professional development and performance of the wider team as required to contribute to the continuous improvement of the service. 3. To deputise for the Head of Strategic Financial Management when required, including representation at regional, internal and external meetings; and to provide support resilience as far as practicable within the Finance directorate Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) -Applicants must be fully qualified accountants, having successfully completed the professional examinations, and be a full Member of one of the following bodies: Association of Chartered Certified Accountants Chartered Institute of Public Finance and Accountancy The Chartered Institute of Management Accountants Chartered Accountants Ireland Institute of Chartered Accountants in Scotland Institute of Chartered Accountants in England and Wales: or Institute of Certified Public Accountants in Ireland AND -Minimum of two years' relevant experience providing a comprehensive management accounting & analysis service to senior management. -Strong analytical ability with experience of analysing, interpreting and presenting financial information in a user-friendly way to support at least two of the following: strategic decision-making; effective financial management; effective performance management; and process improvement. -Excellent communication, influencing and interpersonal skills and have worked with a diverse range of stakeholders achieving successful outcomes. -Strong IT skills to include experience using Excel at an advanced level. Can demonstrate: a) excellent planning and organisational skills; b) deliver high quality work with excellent attention to detail; c) excellent communication skills (both oral and written); d) ability to work accurately under pressure of multiple deadlines; e) strong inter-personal and influencing skills; f) a strong customer orientation. -Applicants must have a valid driving licence and a car available for official business use, or access to a form of personal transport that will enable you to meet the requirements of the post in full. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
May 05, 2026
Full time
The closing date for this position is the 6 th May at 10am Finance Business Partner Can be based at either Lisburn HQ or LDC Cookstown (but travel between sites will be required) Temporary (Up to 12 months with possible extension) £24.41 per hour 36.25 hours per week Main Purpose Use your financial expertise to support cross-border emergency services to maximise the impact of a world-class facility. Peace Plus - Training Across Communities for Tactical Interoperability for Cross Border Safety 'TACTICS' NIFRS has been successful in a joint Peace Plus bid. TACTICS will bring NIFRS, National Directorate for Fire & Emergency Management (NDFEM) & RoIFRS together, to develop pilot & demonstrate initiatives designed to develop best practice joint training to improve mutual aid in crisis management. The aim is to deliver a programme that will support curriculum development in NIFRS: Development & implementation of a joint (cross-border) F&RES Training framework for responders to improve inter-operability in emergency response situations in 2 areas: (i) USAR (Urban Search & Rescue); & (ii) High Volume Pumping (flood containment). Development of a joint (cross-border) F&RES common operational procedures manual to improve understanding & alignment of approach. Development & delivery of a joint F&RES training programme to establish specialist emergency response facilitator expertise in the Programme area Development of a proposals for a Mutual Aid MoU between NIFRS, ROIFRS & NDFEM (reflecting current risks) to replace the one agreed in 1964. Shared Island This compliments Peace Plus, with a focus on joint cross-border training in two critical areas: Urban Search & Rescue Flood Containment & Response Learning Development College To support LDC Cookstown to maximise the impact of a world-class facility, among other streams of work, the critical one is cost recovery. Main Roles and Responsibilities Financial & Resource Management 1. To deliver a complete financial management service to specified Directorates within NIFRS and play a key role in the overall financial management of the organisation. 2. To oversee the financial governance of specified Directorates, ensuring financial regularity, compliance and value-for-money within a framework of excellent customer service and continuous improvement. 3. To support the senior management team within specified Directorates, reporting regularly to the Director as lead customer. 4. Ensuring Directorates' senior management are provided with sound and challenging advice on their plans, using knowledge and data-led insight to ensure value for money outcomes will be achieved, aligned to strategic objectives. Business Planning 1. Support the senior finance team in maintaining effective financial control within designated Directorates by contributing to NIFRS's financial strategy and financial plan through participation in the development of Directorate's business plans. 2. Support the development of the annual budget setting process for designated Directorates, including the annual review of the budget setting policy, making recommendations for change and the provision of guidelines and timetables to relevant business support teams. 3. To work collaboratively with senior staff, both within finance and across the organisation, to ensure alignment of financial plans with overall financial strategy and assist in delivery of the overall strategic priorities of the organisation. 4. To have lead responsibility for finance, including provision of forecasting information and expert advice on a range of organisational-wide change projects and policy initiatives; and use initiative to develop innovative solutions and options to financial related problems. Governance & Risk Management 1. Ensure that all statutory financial and integrated governance requirements are met, including the identification and management of financial risks, escalating as appropriate. 2. Ensuring that directorate management teams maintain an appropriate financial control environment by advising on the development of systems and processes that ensure control and compliance with Standing Financial Instructions. 3. To prepare responses to Freedom of Information and Data Protection requests, Ministerial, Parliamentary or NI Assembly questions; liaising with internal and external stakeholders as required. 4. Support budget holders and other senior managers in the fulfilment of their financial management responsibilities, helping to constrain their actions where necessary in order to ensure that they are consistent with NIFRS objectives and do not contravene agreed policies and procedures. Continuous Improvement 1. To ensure an understanding of the business to enable provision of value-adding insight to operational decision-making. 2. To support corporate initiatives to attain Best Value and promote the concept of value for money and continuous improvement. 3. To communicate and maintain an effective network with other Finance Business Partners to ensure consistency in service provision, enabling the identification and promotion of opportunities for enhanced processes and procedures and implementation of best practice. 4. To contribute to improvements in the efficiency and effectiveness of the delivery of the financial management service to NIFRS. People Responsibilities 1. As a member of the finance team, provide leadership to others within the financial management function and wider Finance Directorate to ensure a highly skilled, flexible and motivated workforce to provide high quality financial management. 2. As a member of the finance team, responsible for professional development and performance of the wider team as required to contribute to the continuous improvement of the service. 3. To deputise for the Head of Strategic Financial Management when required, including representation at regional, internal and external meetings; and to provide support resilience as far as practicable within the Finance directorate Essential Criteria: (Please note that Platinum Recruitment NI Ltd require original certificates as proof of all qualifications listed on CV) -Applicants must be fully qualified accountants, having successfully completed the professional examinations, and be a full Member of one of the following bodies: Association of Chartered Certified Accountants Chartered Institute of Public Finance and Accountancy The Chartered Institute of Management Accountants Chartered Accountants Ireland Institute of Chartered Accountants in Scotland Institute of Chartered Accountants in England and Wales: or Institute of Certified Public Accountants in Ireland AND -Minimum of two years' relevant experience providing a comprehensive management accounting & analysis service to senior management. -Strong analytical ability with experience of analysing, interpreting and presenting financial information in a user-friendly way to support at least two of the following: strategic decision-making; effective financial management; effective performance management; and process improvement. -Excellent communication, influencing and interpersonal skills and have worked with a diverse range of stakeholders achieving successful outcomes. -Strong IT skills to include experience using Excel at an advanced level. Can demonstrate: a) excellent planning and organisational skills; b) deliver high quality work with excellent attention to detail; c) excellent communication skills (both oral and written); d) ability to work accurately under pressure of multiple deadlines; e) strong inter-personal and influencing skills; f) a strong customer orientation. -Applicants must have a valid driving licence and a car available for official business use, or access to a form of personal transport that will enable you to meet the requirements of the post in full. Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC). Platinum Recruitment NI Ltd adheres to all current employment legislation. We reserve the right to close vacancies earlier than the specified date, should we receive sufficient applications. If interested, please send your CV as early as possible. Please note only those candidates shortlisted may be contacted. Applicants must be authorised to work in the UK and Ireland. We are unable to sponsor or take over the sponsorship of an employment visa at this time. Successful candidates may need to apply for an Access NI Certificate with Platinum Recruitment NI Ltd regardless if you already have a valid certificate. It will be a cost of between £16 - £32 depending on clearance level.
