Operations Administrator, SE London Temporary, £(phone number removed)ph, 4-5 months Luxury residential property company require a highly motivated Operations Administrator to help deliver an outstanding living experience for the residents and keep the building running smoothly. You ll be the heartbeat of the building. From supporting residents and suppliers to coordinating events, ensuring compliance, and upholding the brand standards so your communication, Duties Create a warm, helpful, customer-centric environment for residents. Deliver excellent service that drives customer satisfaction. Act as first line support for resident queries, complaints, and code of conduct issues. Host resident events and help build a vibrant community. Support leasing and marketing activities including conducting viewings. Monitor maintenance and ensure standards are met across all spaces. Manage office supplies and keeping accurate updates on the system. Support arrears management and bad debt processes. Follow and improve operational procedures. Contribute ideas and energy to team meetings and the broader company culture. Provide occasional out-of-hours support where needed. Ensure health & safety standards are always met. Ensure compliance with all contracts and service agreements. Produce accurate data and reports for weekly, monthly and quarterly reviews. Maintain building management systems and statutory testing records. Support internal audit processes. Required Experience in a customer service role ideally within Real Estate, Hotels, PBSA, BTR Excellent written and verbal communication skills High attention to detail and strong relationship-building skills Proactive, positive, can-do attitude Strong team player who enjoys supporting others Ability to plan, prioritise and thrive in a fast-paced environment. Professional, friendly manner with absolute confidentiality Proficiency in Microsoft Office Ability to work occasional Saturdays/public holidays and support out-of-hours issues. Familiarity with systems such as Yardi, Oracle or StarRez would be of benefit. If the above sounds like you, then apply now for immediate consideration! (ritzrecempbus)
May 05, 2026
Seasonal
Operations Administrator, SE London Temporary, £(phone number removed)ph, 4-5 months Luxury residential property company require a highly motivated Operations Administrator to help deliver an outstanding living experience for the residents and keep the building running smoothly. You ll be the heartbeat of the building. From supporting residents and suppliers to coordinating events, ensuring compliance, and upholding the brand standards so your communication, Duties Create a warm, helpful, customer-centric environment for residents. Deliver excellent service that drives customer satisfaction. Act as first line support for resident queries, complaints, and code of conduct issues. Host resident events and help build a vibrant community. Support leasing and marketing activities including conducting viewings. Monitor maintenance and ensure standards are met across all spaces. Manage office supplies and keeping accurate updates on the system. Support arrears management and bad debt processes. Follow and improve operational procedures. Contribute ideas and energy to team meetings and the broader company culture. Provide occasional out-of-hours support where needed. Ensure health & safety standards are always met. Ensure compliance with all contracts and service agreements. Produce accurate data and reports for weekly, monthly and quarterly reviews. Maintain building management systems and statutory testing records. Support internal audit processes. Required Experience in a customer service role ideally within Real Estate, Hotels, PBSA, BTR Excellent written and verbal communication skills High attention to detail and strong relationship-building skills Proactive, positive, can-do attitude Strong team player who enjoys supporting others Ability to plan, prioritise and thrive in a fast-paced environment. Professional, friendly manner with absolute confidentiality Proficiency in Microsoft Office Ability to work occasional Saturdays/public holidays and support out-of-hours issues. Familiarity with systems such as Yardi, Oracle or StarRez would be of benefit. If the above sounds like you, then apply now for immediate consideration! (ritzrecempbus)
Job PurposeThe Technical Administrator provides high-quality administrative and technical support to surveyors and project teams within the consultancy. The role is essential in ensuring accurate documentation, smooth project coordination, and effective communication with clients, contractors, and internal stakeholders. Key Responsibilities Technical & Project Support Prepare, format, and issue technical reports, specifications, schedules, and drawings (as provided by surveyors). Assist with document control, ensuring all project documentation is accurate, up to date, and stored in line with company procedures. Maintain project trackers, fee logs, and key deadlines. Support tender submissions, including collation of technical information and compliance documentation. Assist with processing instructions, variations, and fee proposals. Administrative Duties Provide day-to-day administrative support to the surveying team. Manage correspondence, including emails, reports, and formal letters to clients and external parties. Arrange meetings, site visits, and inspections, including diary management. Take accurate meeting notes and distribute actions where required. Support invoicing processes, including compiling backup documentation and liaising with finance. Systems & Compliance Use internal systems for document management, timesheets, and project records. Ensure documentation complies with company standards, quality procedures, and industry regulations. Support health & safety and quality assurance processes (e.g. ISO 9001, 14001, 45001 where applicable). Client & Team Liaison Act as a first point of contact for administrative queries from clients and consultants. Build effective working relationships with surveyors, project managers, and support teams. Coordinate information between internal teams and external stakeholders such as contractors and local authorities. Skills & Competencies Essential Strong administrative experience within a professional services, construction, or property environment. Excellent written and verbal communication skills. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage multiple priorities. Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information professionally. Desirable Experience working within a surveying, engineering, construction, or built environment consultancy. Familiarity with technical reports, drawings, or property-related documentation. Experience using document management systems and CRM/project management software. Understanding of construction or surveying terminology. Qualifications & Experience GCSEs (or equivalent), including English and Maths - essential. Business administration, construction-related qualification, or equivalent experience - desirable. Minimum of 2 years' experience in an administrative or technical support role - desirable. Personal Attributes Proactive and self-motivated. Professional and client-focused. Comfortable working independently and as part of a team. Adaptable and able to respond positively to changing priorities. What We Offer Competitive salary dependent on experience. Hybrid and flexible working options. Career development and training opportunities within the consultancy. Supportive team environment and exposure to a wide range of surveying disciplines. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 05, 2026
Full time
Job PurposeThe Technical Administrator provides high-quality administrative and technical support to surveyors and project teams within the consultancy. The role is essential in ensuring accurate documentation, smooth project coordination, and effective communication with clients, contractors, and internal stakeholders. Key Responsibilities Technical & Project Support Prepare, format, and issue technical reports, specifications, schedules, and drawings (as provided by surveyors). Assist with document control, ensuring all project documentation is accurate, up to date, and stored in line with company procedures. Maintain project trackers, fee logs, and key deadlines. Support tender submissions, including collation of technical information and compliance documentation. Assist with processing instructions, variations, and fee proposals. Administrative Duties Provide day-to-day administrative support to the surveying team. Manage correspondence, including emails, reports, and formal letters to clients and external parties. Arrange meetings, site visits, and inspections, including diary management. Take accurate meeting notes and distribute actions where required. Support invoicing processes, including compiling backup documentation and liaising with finance. Systems & Compliance Use internal systems for document management, timesheets, and project records. Ensure documentation complies with company standards, quality procedures, and industry regulations. Support health & safety and quality assurance processes (e.g. ISO 9001, 14001, 45001 where applicable). Client & Team Liaison Act as a first point of contact for administrative queries from clients and consultants. Build effective working relationships with surveyors, project managers, and support teams. Coordinate information between internal teams and external stakeholders such as contractors and local authorities. Skills & Competencies Essential Strong administrative experience within a professional services, construction, or property environment. Excellent written and verbal communication skills. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage multiple priorities. Confident user of Microsoft Office (Word, Excel, Outlook, PowerPoint). Ability to handle confidential information professionally. Desirable Experience working within a surveying, engineering, construction, or built environment consultancy. Familiarity with technical reports, drawings, or property-related documentation. Experience using document management systems and CRM/project management software. Understanding of construction or surveying terminology. Qualifications & Experience GCSEs (or equivalent), including English and Maths - essential. Business administration, construction-related qualification, or equivalent experience - desirable. Minimum of 2 years' experience in an administrative or technical support role - desirable. Personal Attributes Proactive and self-motivated. Professional and client-focused. Comfortable working independently and as part of a team. Adaptable and able to respond positively to changing priorities. What We Offer Competitive salary dependent on experience. Hybrid and flexible working options. Career development and training opportunities within the consultancy. Supportive team environment and exposure to a wide range of surveying disciplines. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Overview We are looking for a bubbly, friendly, and adaptable individual to join our team. This is a varied, hands-on role suited to someone who enjoys working with people, thrives in a fast-paced environment, and is happy to get involved in all aspects of the business. You will play a key role in keeping the office running smoothly, supporting property management and compliance, coordinating inspections, and helping wherever needed. No two days will be the same, so a positive attitude and willingness to get stuck in are essential. Key Responsibilities Office Administration Handle general administrative duties including filing, data entry, and document management Keep internal systems accurate and up to date Customer Communication Answer incoming calls with a friendly, professional manner Respond to emails promptly and clearly Build positive relationships with Tenants, Clients, Landlords, and contractors Property Management Support Assist with the day-to-day running of properties Liaise with tenants, contractors and Landlords to resolve maintenance issues Support onboarding of new properties and tenants Inspection Coordination Organise and manage inspector diaries Schedule and confirm property inspections Review inspection reports and highlight any issues Property Compliance Track compliance requirements (e.g. gas safety, EICRs, fire safety, HMO where applicable) Ensure all certification is up to date and recorded Arrange compliance works with contractors Maintain clear and organised compliance records Carry out property visits and inspections when required Provide clear and accurate reports Ensure properties meet required standards General & Ad Hoc Tasks Get involved in different areas of the business as needed Support the team with any additional tasks or projects About You Enjoys speaking to people and building relationships Chatty and approachable, with excellent communication skills Highly organised but flexible and able to adapt to changing priorities Positive, can-do attitude and willing to get stuck in Good attention to detail, especially with compliance and admin tasks Comfortable working both independently and as part of a team Highly Reliable Requirements Full UK driving licence and personal vehicle (essential) Willingness to travel for property visits and inspections Previous experience in administration, customer service, or property is beneficial but not essential What We Offer A varied and engaging role where no two days are the same Opportunity to develop skills across office and property management Supportive and friendly team environment Fuel card for work related journeys
May 04, 2026
Full time
Job Overview We are looking for a bubbly, friendly, and adaptable individual to join our team. This is a varied, hands-on role suited to someone who enjoys working with people, thrives in a fast-paced environment, and is happy to get involved in all aspects of the business. You will play a key role in keeping the office running smoothly, supporting property management and compliance, coordinating inspections, and helping wherever needed. No two days will be the same, so a positive attitude and willingness to get stuck in are essential. Key Responsibilities Office Administration Handle general administrative duties including filing, data entry, and document management Keep internal systems accurate and up to date Customer Communication Answer incoming calls with a friendly, professional manner Respond to emails promptly and clearly Build positive relationships with Tenants, Clients, Landlords, and contractors Property Management Support Assist with the day-to-day running of properties Liaise with tenants, contractors and Landlords to resolve maintenance issues Support onboarding of new properties and tenants Inspection Coordination Organise and manage inspector diaries Schedule and confirm property inspections Review inspection reports and highlight any issues Property Compliance Track compliance requirements (e.g. gas safety, EICRs, fire safety, HMO where applicable) Ensure all certification is up to date and recorded Arrange compliance works with contractors Maintain clear and organised compliance records Carry out property visits and inspections when required Provide clear and accurate reports Ensure properties meet required standards General & Ad Hoc Tasks Get involved in different areas of the business as needed Support the team with any additional tasks or projects About You Enjoys speaking to people and building relationships Chatty and approachable, with excellent communication skills Highly organised but flexible and able to adapt to changing priorities Positive, can-do attitude and willing to get stuck in Good attention to detail, especially with compliance and admin tasks Comfortable working both independently and as part of a team Highly Reliable Requirements Full UK driving licence and personal vehicle (essential) Willingness to travel for property visits and inspections Previous experience in administration, customer service, or property is beneficial but not essential What We Offer A varied and engaging role where no two days are the same Opportunity to develop skills across office and property management Supportive and friendly team environment Fuel card for work related journeys
An excellent opportunity is available for an experienced Administrator to join a well-established and highly regarded commercial property team based in Norwich as a Property Management Administrator. With a strong reputation in the market and a collaborative, supportive working environment, this business is known for its staff retention and long-term career opportunities. This position would suit an organised, proactive individual who takes pride in their work and is looking to build a career within commercial property. What's on offer: Competitive salary Discretionary performance-related bonus Generous holiday allowance increasing with service Additional day off for your birthday Option to purchase additional holiday Supportive and professional team environment Duties for the role of Property Management Administrator: Managing enquiries from clients, tenants and contractors Arranging property inspections and handling all associated administration Scheduling works via property management systems and monitoring contractor progress Issuing service charge budgets and expenditure statements Maintaining accurate property records and data Managing insurance renewals and ensuring compliance records are up to date Overseeing utility contracts and arranging meter readings Ensuring Health & Safety documentation is compliant and maintained Updating lease event dates and key property information Handling AML (Money Laundering) documentation for clients and tenants Supporting the wider commercial team with additional administrative duties To be considered for the role of Property Management Administrator: Previous administration experience (property experience advantageous) Proficient in Microsoft Office packages Confident and professional telephone manner Highly organised with strong attention to detail Ability to manage a varied workload and meet deadlines A team player with a proactive and positive approach If you're an organised and motivated administrator looking to develop your career within a reputable and forward-thinking property business, we encourage you to apply.
May 04, 2026
Full time
An excellent opportunity is available for an experienced Administrator to join a well-established and highly regarded commercial property team based in Norwich as a Property Management Administrator. With a strong reputation in the market and a collaborative, supportive working environment, this business is known for its staff retention and long-term career opportunities. This position would suit an organised, proactive individual who takes pride in their work and is looking to build a career within commercial property. What's on offer: Competitive salary Discretionary performance-related bonus Generous holiday allowance increasing with service Additional day off for your birthday Option to purchase additional holiday Supportive and professional team environment Duties for the role of Property Management Administrator: Managing enquiries from clients, tenants and contractors Arranging property inspections and handling all associated administration Scheduling works via property management systems and monitoring contractor progress Issuing service charge budgets and expenditure statements Maintaining accurate property records and data Managing insurance renewals and ensuring compliance records are up to date Overseeing utility contracts and arranging meter readings Ensuring Health & Safety documentation is compliant and maintained Updating lease event dates and key property information Handling AML (Money Laundering) documentation for clients and tenants Supporting the wider commercial team with additional administrative duties To be considered for the role of Property Management Administrator: Previous administration experience (property experience advantageous) Proficient in Microsoft Office packages Confident and professional telephone manner Highly organised with strong attention to detail Ability to manage a varied workload and meet deadlines A team player with a proactive and positive approach If you're an organised and motivated administrator looking to develop your career within a reputable and forward-thinking property business, we encourage you to apply.
Sales Support Administrator Location: East Grinstead office Hybrid : After probation work from home options are available to you Salary : 25,000 - 26,000 starting salary, Full time job. College leaver / Graduate Job Our client has built a long term reputation as a leading online and onsite health, safety, ergonomics, and security risk management specialist. They are a long standing business who are looking for their next employee! They succeed together and whilst each division specialises in its core products and services, the aim is to share best practice and support each other as they grow. Achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. Believing in a flat organisational structure that prizes expertise and relationships equally. We've built a work ace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves. What will you be doing ? You will work closely with the Sales Team, creating sales and providing support. To act as liaison between Clients, Sales Team and supplier teams to build good working relations and assist with the sales administration. This is an excellent opportunity for a customer or sales driven individual who has a desire to succeed. Responsibilities Prospecting new leads Providing customers with quotations Selling products Working to strict activity targets Assisting the Property and Insurance Customer Services Team Helping and managing data in the Company systems Helping ensure all data entry activities are completed accurately and in a timely manner Liaising with suppliers, customers, contractors, and sales team to ensure timely booking of surveys and driver training. Resolving or escalating where appropriate customer and supplier issues, initiating communication with the sales team and keeping them informed Assisting your Line Manager with internal team projects Undertaking any other responsibilities that may become necessary for the proper performance of the role Knowledge/Skills/Qualifications Strong communication skills (written and verbal) with both internal and external customers both by telephone and in writing (email). Good administrative and time management skills Good understanding of Microsoft Excel Commercial awareness able to balance the needs of the client against the needs of the business Ability to work successfully under pressure and against tight deadlines. Can manage own workload and act independently if required Strong attention to details and high level of accuracy Key Competencies Business Understanding the Customer Management of Information Communicating and influencing skills Planning and organisation Technical Risk Products, Services and guidance Internal Data Management and booking systems - operational knowledge We can teach you about the industry and the software we use, if your are a college leaver or a graduate please do apply! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
May 03, 2026
Full time
Sales Support Administrator Location: East Grinstead office Hybrid : After probation work from home options are available to you Salary : 25,000 - 26,000 starting salary, Full time job. College leaver / Graduate Job Our client has built a long term reputation as a leading online and onsite health, safety, ergonomics, and security risk management specialist. They are a long standing business who are looking for their next employee! They succeed together and whilst each division specialises in its core products and services, the aim is to share best practice and support each other as they grow. Achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. Believing in a flat organisational structure that prizes expertise and relationships equally. We've built a work ace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves. What will you be doing ? You will work closely with the Sales Team, creating sales and providing support. To act as liaison between Clients, Sales Team and supplier teams to build good working relations and assist with the sales administration. This is an excellent opportunity for a customer or sales driven individual who has a desire to succeed. Responsibilities Prospecting new leads Providing customers with quotations Selling products Working to strict activity targets Assisting the Property and Insurance Customer Services Team Helping and managing data in the Company systems Helping ensure all data entry activities are completed accurately and in a timely manner Liaising with suppliers, customers, contractors, and sales team to ensure timely booking of surveys and driver training. Resolving or escalating where appropriate customer and supplier issues, initiating communication with the sales team and keeping them informed Assisting your Line Manager with internal team projects Undertaking any other responsibilities that may become necessary for the proper performance of the role Knowledge/Skills/Qualifications Strong communication skills (written and verbal) with both internal and external customers both by telephone and in writing (email). Good administrative and time management skills Good understanding of Microsoft Excel Commercial awareness able to balance the needs of the client against the needs of the business Ability to work successfully under pressure and against tight deadlines. Can manage own workload and act independently if required Strong attention to details and high level of accuracy Key Competencies Business Understanding the Customer Management of Information Communicating and influencing skills Planning and organisation Technical Risk Products, Services and guidance Internal Data Management and booking systems - operational knowledge We can teach you about the industry and the software we use, if your are a college leaver or a graduate please do apply! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Job Title : Human Resources (HR) Administrator Place of work: Employed by Morson Edge, primarily based at our Client site in Yeovil. With possible occasional support to other local sites and offices as reasonably required. Reporting Line: Head Of Operations Job Purpose The Head of Operations will be your line manager and will require a degree of support; however, a main element of the role is to work with and assist the Contract Support Officer and the Resources Support Manager (HR). In addition to the Head of Operations these colleagues will offer guidance and assign tasks to ensure a cohesive and high-quality HR service is delivered each day. Tasks and Responsibilities The primary tasks and responsibilities of the job role will include but not be limited to: - Starters and Leavers Support the new starter process, collecting and escorting new starters from reception to the Morson On-Site office, offering refreshments and introducing new starters to the wider on-site team. Facilitate the Morson Edge company induction and introduction process to include process overview and associated documentation for elements such as time recording, absence procedures, holidays and SAP hours booking processes ( where applicable ). As part of the leavers and exit process conduct exit interviews, finish leavers with payroll and arrange the safe return of company property. Absence Collation and recording of holiday, leave and sickness absence, updating the relevant company databases as appropriate. Conduct return to work (RTW) interviews following periods of sickness absence, highlighting absence concerns to the Contract Support Officer and Resources Support Manager (HR). Time Recording Maintain timesheets/clocking and overtime records, using the relevant Morson Edge and Client software and databases, ensuring all inconsistencies are raised with the appropriate Morson or Client, client Management. Payroll - Responsible for accurate and timely collation, input, and submission of data to Payroll, including salary and allowance adjustments and overtime payments. Ensuring that the monthly payroll entries are checked against input and that any inconsistencies are raised with payroll and recorded. Employment Paperwork Raise offer letters, contracts of employment and new starter payroll drafts for new employees. Ensure that documentation and administrative output is produced in a professional and compliant manner and that the management of personnel files and employee correspondence is in accordance with Morson procedures. Produce probation paperwork, annual PDR paperwork, six monthly PDR paperwork and schedule PDR appointments. Health & Welfare Support employees with welfare concerns (training can be provided). Conduct welfare check ins with employees as required and liaise with company occupational health if applicable to support employees. Co-ordination of regular personnel health screening and associated Occupational Health appointments. Other General Tasks Supplier Liaison Arrange training requirements for employees, liaising with training providers and maintaining accurate development and spend trackers. Coordinate travel requirements for Morson staff, liaising with our travel provider and processing any travel expenses incurred via payroll. Support the Resources Support Manager (HR) with administration around benefits such as health care and pensions and undertake health care cash plan and pension broker liaison, including the use of supplier portals. Reward & Recognition Administer good show awards and long service awards in accordance with the instructions and processes in place. Administer and issue staff birthday cards and other gifts. Recruitment To support the Contract Support Officer, you may be required to forward CVs to hiring client, Client Managers, escort applicants, secure meeting rooms and arrange interviews. General Administration Assist in preparation of weekly/monthly/quarterly reports as requested to support contract delivery including preparation of correspondence and PowerPoint presentations. Attend and conduct where necessary contract delivery and review meetings as required. Co-ordinate and organise meetings and conferences, taking meeting notes and distributing as required. Act as chair or notetaker in HR investigations, hearings and disciplinaries. Provide general administration support to the team and management including but not limited to photocopying, filing, raising correspondence, and completing spreadsheets. Alongside colleagues coordinate refreshments for office visitors, in particular Client, client management and any associated housekeeping. Undertake any other duties within capability and experience as directed by the Head of Operations, Contract Support Officer or Resources Support Manager. Maintain a customer is always right ethos with the Client, client management and with Morson employed workers where appropriate. Skills & Attributes Ability to operate in a flexible, organised, consistent and committed manner. Capable of working calmly and accurately under pressure to strict deadlines. Good interpersonal skills and a confident approach to personal communications and the maintenance of discretion and confidentiality. Demonstrates initiative, enthusiasm, and commitment to high quality standards. Ability to communicate with senior management, customers, and staff by effectively expressing ideas and information clearly and concisely in verbal and visual form. Ability to work in a team and to proactively support the team around you. Ability to accept responsibility and willingness to learn new skills. This may include attending courses for personal development and instruction in new process, away from site if necessary. Qualifications & Experience An NVQ LEVEL 3 or equivalent experience in Administration or Business or Personnel Management would be advantageous but not essential. Good working knowledge of office IT applications including MS Word, Powerpoint, Excel and Outlook
May 02, 2026
Full time
Job Title : Human Resources (HR) Administrator Place of work: Employed by Morson Edge, primarily based at our Client site in Yeovil. With possible occasional support to other local sites and offices as reasonably required. Reporting Line: Head Of Operations Job Purpose The Head of Operations will be your line manager and will require a degree of support; however, a main element of the role is to work with and assist the Contract Support Officer and the Resources Support Manager (HR). In addition to the Head of Operations these colleagues will offer guidance and assign tasks to ensure a cohesive and high-quality HR service is delivered each day. Tasks and Responsibilities The primary tasks and responsibilities of the job role will include but not be limited to: - Starters and Leavers Support the new starter process, collecting and escorting new starters from reception to the Morson On-Site office, offering refreshments and introducing new starters to the wider on-site team. Facilitate the Morson Edge company induction and introduction process to include process overview and associated documentation for elements such as time recording, absence procedures, holidays and SAP hours booking processes ( where applicable ). As part of the leavers and exit process conduct exit interviews, finish leavers with payroll and arrange the safe return of company property. Absence Collation and recording of holiday, leave and sickness absence, updating the relevant company databases as appropriate. Conduct return to work (RTW) interviews following periods of sickness absence, highlighting absence concerns to the Contract Support Officer and Resources Support Manager (HR). Time Recording Maintain timesheets/clocking and overtime records, using the relevant Morson Edge and Client software and databases, ensuring all inconsistencies are raised with the appropriate Morson or Client, client Management. Payroll - Responsible for accurate and timely collation, input, and submission of data to Payroll, including salary and allowance adjustments and overtime payments. Ensuring that the monthly payroll entries are checked against input and that any inconsistencies are raised with payroll and recorded. Employment Paperwork Raise offer letters, contracts of employment and new starter payroll drafts for new employees. Ensure that documentation and administrative output is produced in a professional and compliant manner and that the management of personnel files and employee correspondence is in accordance with Morson procedures. Produce probation paperwork, annual PDR paperwork, six monthly PDR paperwork and schedule PDR appointments. Health & Welfare Support employees with welfare concerns (training can be provided). Conduct welfare check ins with employees as required and liaise with company occupational health if applicable to support employees. Co-ordination of regular personnel health screening and associated Occupational Health appointments. Other General Tasks Supplier Liaison Arrange training requirements for employees, liaising with training providers and maintaining accurate development and spend trackers. Coordinate travel requirements for Morson staff, liaising with our travel provider and processing any travel expenses incurred via payroll. Support the Resources Support Manager (HR) with administration around benefits such as health care and pensions and undertake health care cash plan and pension broker liaison, including the use of supplier portals. Reward & Recognition Administer good show awards and long service awards in accordance with the instructions and processes in place. Administer and issue staff birthday cards and other gifts. Recruitment To support the Contract Support Officer, you may be required to forward CVs to hiring client, Client Managers, escort applicants, secure meeting rooms and arrange interviews. General Administration Assist in preparation of weekly/monthly/quarterly reports as requested to support contract delivery including preparation of correspondence and PowerPoint presentations. Attend and conduct where necessary contract delivery and review meetings as required. Co-ordinate and organise meetings and conferences, taking meeting notes and distributing as required. Act as chair or notetaker in HR investigations, hearings and disciplinaries. Provide general administration support to the team and management including but not limited to photocopying, filing, raising correspondence, and completing spreadsheets. Alongside colleagues coordinate refreshments for office visitors, in particular Client, client management and any associated housekeeping. Undertake any other duties within capability and experience as directed by the Head of Operations, Contract Support Officer or Resources Support Manager. Maintain a customer is always right ethos with the Client, client management and with Morson employed workers where appropriate. Skills & Attributes Ability to operate in a flexible, organised, consistent and committed manner. Capable of working calmly and accurately under pressure to strict deadlines. Good interpersonal skills and a confident approach to personal communications and the maintenance of discretion and confidentiality. Demonstrates initiative, enthusiasm, and commitment to high quality standards. Ability to communicate with senior management, customers, and staff by effectively expressing ideas and information clearly and concisely in verbal and visual form. Ability to work in a team and to proactively support the team around you. Ability to accept responsibility and willingness to learn new skills. This may include attending courses for personal development and instruction in new process, away from site if necessary. Qualifications & Experience An NVQ LEVEL 3 or equivalent experience in Administration or Business or Personnel Management would be advantageous but not essential. Good working knowledge of office IT applications including MS Word, Powerpoint, Excel and Outlook
Contract Administrator - Property (£29,902 per annum, full-time) Job Role We are seeking a Contract Administrator to join our Property Team and support the Senior Contract Manager. This role offers an exciting opportunity to become a key member of the property team, addressing day-to-day issues that arise, communicating with tenants, raising works orders on the system and providing administrative click apply for full job details
May 02, 2026
Full time
Contract Administrator - Property (£29,902 per annum, full-time) Job Role We are seeking a Contract Administrator to join our Property Team and support the Senior Contract Manager. This role offers an exciting opportunity to become a key member of the property team, addressing day-to-day issues that arise, communicating with tenants, raising works orders on the system and providing administrative click apply for full job details
Project Administrator / Scheduler (SHDF) Swindon £17.00 per hour Social Housing Energy Efficiency & Decarbonisation Temp to Perm Are you a highly organized Administrator with a background in scheduling or planning We are seeking a proactive Project Administrator to join our team in Swindon . You will be the operational "engine room" for a major Social Housing Decarbonisation Fund (SHDF) contract, ensuring that complex energy-efficiency upgrades are delivered on time and in the correct sequence. This is a Temp to Perm role, offering a stable career path in the rapidly growing green energy and retrofit sector. THE OFFER Pay Rate: £17.00 per hour Contract: Temp to Perm Location: Swindon Working Hours: Monday Friday, 08:00 am 17:00 pm. THE ROLE (The "Scheduler" Focus) SHDF projects are logistically complex; they involve multiple "measures" (Solar Panels, Insulation, Air Source Heat Pumps) that must be coordinated perfectly to ensure funding compliance and resident satisfaction. You will be responsible for managing this workflow. Key Responsibilities: Work Scheduling: Utilise the internal management system to book and coordinate appointments for various energy-efficiency installations. Resident Coordination: Act as a professional point of contact for residents, booking initial surveys and installation dates while managing expectations regarding project timelines. Trade Liaison: Coordinate between heat pump engineers, insulation teams, and electricians to ensure smooth handovers between different stages of the project. Data Management: Maintain the "SHDF Tracker" (Excel-based) to ensure every property is accurately accounted for and hits its milestones. Compliance Admin: Collect and upload essential documents such as MCS certificates, electrical sign-offs, and property photos to the client portal. Logistics: Proactively solve scheduling conflicts caused by weather or "no-access" issues to keep the program on track. CANDIDATE REQUIREMENTS Experience: Proven experience in a Scheduling, Planning, or High-Level Admin role. Experience within Social Housing, Maintenance, or Construction is highly desirable. Technical Mindset: Ability to understand project flow (e.g., ensuring surveys are completed before installation teams are dispatched). IT Literacy: Strong Excel skills are essential. You must be comfortable managing large datasets and trackers. Communication: Excellent telephone manner and the ability to communicate effectively with residents, tradespeople, and site managers. If you are a detail-oriented professional looking to move into the exciting world of Green Energy and Social Housing, apply now with your updated CV for an immediate interview.
May 02, 2026
Full time
Project Administrator / Scheduler (SHDF) Swindon £17.00 per hour Social Housing Energy Efficiency & Decarbonisation Temp to Perm Are you a highly organized Administrator with a background in scheduling or planning We are seeking a proactive Project Administrator to join our team in Swindon . You will be the operational "engine room" for a major Social Housing Decarbonisation Fund (SHDF) contract, ensuring that complex energy-efficiency upgrades are delivered on time and in the correct sequence. This is a Temp to Perm role, offering a stable career path in the rapidly growing green energy and retrofit sector. THE OFFER Pay Rate: £17.00 per hour Contract: Temp to Perm Location: Swindon Working Hours: Monday Friday, 08:00 am 17:00 pm. THE ROLE (The "Scheduler" Focus) SHDF projects are logistically complex; they involve multiple "measures" (Solar Panels, Insulation, Air Source Heat Pumps) that must be coordinated perfectly to ensure funding compliance and resident satisfaction. You will be responsible for managing this workflow. Key Responsibilities: Work Scheduling: Utilise the internal management system to book and coordinate appointments for various energy-efficiency installations. Resident Coordination: Act as a professional point of contact for residents, booking initial surveys and installation dates while managing expectations regarding project timelines. Trade Liaison: Coordinate between heat pump engineers, insulation teams, and electricians to ensure smooth handovers between different stages of the project. Data Management: Maintain the "SHDF Tracker" (Excel-based) to ensure every property is accurately accounted for and hits its milestones. Compliance Admin: Collect and upload essential documents such as MCS certificates, electrical sign-offs, and property photos to the client portal. Logistics: Proactively solve scheduling conflicts caused by weather or "no-access" issues to keep the program on track. CANDIDATE REQUIREMENTS Experience: Proven experience in a Scheduling, Planning, or High-Level Admin role. Experience within Social Housing, Maintenance, or Construction is highly desirable. Technical Mindset: Ability to understand project flow (e.g., ensuring surveys are completed before installation teams are dispatched). IT Literacy: Strong Excel skills are essential. You must be comfortable managing large datasets and trackers. Communication: Excellent telephone manner and the ability to communicate effectively with residents, tradespeople, and site managers. If you are a detail-oriented professional looking to move into the exciting world of Green Energy and Social Housing, apply now with your updated CV for an immediate interview.
Finance Administrator (Part-Time) This is a great opportunity for an experienced and ideally qualified (but QBE also considered) finance professional, to join this small friendly and supportive company and support the Accountant with the day-to-day financial administrative matters of the business. Finance Administrator Responsibilities Our client is looking to recruit an experienced finance administrator to handle the day-to-day financial admin. Your duties will include but not be limited to: Rent allocations and setting up and managing contracts in Sage for new tenancies, service charges, insurances Monthly CIS return and setting up HMRC for CIS Monthly bank reconciliations for all bank accounts and petty cash Processing invoices and purchase orders Managing vehicles, insurances, taxing, MOT and tax recording Weekly cash reporting and debtor reports including chasing overdue debt Petty cash payments and general office duties Finance Administrator Rewards Alongside a competitive salary of £32(Apply online only) pro rata'd to approximately £22,500 - £24,(Apply online only) depending on experience, our client offers: - 25 days annual leave plus bank holidays (pro rata) - Auto enrolment pension scheme - Permanent Health Insurance - Death in Service - On-site free car parking (must be able to drive as rural location) The office is located in a stunning countryside setting with great walks and close to a local café for sandwiches at lunch time. This is a part-time, permanent position working 28 hours per week. It is a fully office-based role and Monday must be one of the working days with the remaining days spread across the week over 4 or 5 days. The interview process will consist of an in-person including a test to assess Excel skills. The Company Our client is an agricultural and property business steeped in heritage. Finance Administrator Experience To be successful in this role you will be a great team fit, and possess exceptional communication skills, both verbal and written. You will be an experienced finance professional, a self-starter, and a team player who can work well using your initiative but who is not afraid to ask questions to ensure accuracy in your work. Due to the complexity of the organisation, and the way they work, you must have knowledge and understanding of the CIS scheme and VAT transactions as they have lots of different tax and VAT codes across the business areas. In order to fit into this small team, you will be supportive and willing to get stuck in across areas outside the finance remit such as answering the phone, greeting visitors at the door, and assisting colleagues as needed and they will do the same for you. A finance qualification is desirable however, it is more important that you are qualified by experience. Location Close to Wantage and fully office-based. You must live locally/ commutable distance and must be able to drive, walk or cycle, as public transport is restricted to this office location. How to Apply for this Finance Administrator role Please apply online with an up-to-date CV outlining how you meet the selection criteria for this role You must have the full right to work in the UK to apply for this role. Sponsorship is not available. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
May 02, 2026
Full time
Finance Administrator (Part-Time) This is a great opportunity for an experienced and ideally qualified (but QBE also considered) finance professional, to join this small friendly and supportive company and support the Accountant with the day-to-day financial administrative matters of the business. Finance Administrator Responsibilities Our client is looking to recruit an experienced finance administrator to handle the day-to-day financial admin. Your duties will include but not be limited to: Rent allocations and setting up and managing contracts in Sage for new tenancies, service charges, insurances Monthly CIS return and setting up HMRC for CIS Monthly bank reconciliations for all bank accounts and petty cash Processing invoices and purchase orders Managing vehicles, insurances, taxing, MOT and tax recording Weekly cash reporting and debtor reports including chasing overdue debt Petty cash payments and general office duties Finance Administrator Rewards Alongside a competitive salary of £32(Apply online only) pro rata'd to approximately £22,500 - £24,(Apply online only) depending on experience, our client offers: - 25 days annual leave plus bank holidays (pro rata) - Auto enrolment pension scheme - Permanent Health Insurance - Death in Service - On-site free car parking (must be able to drive as rural location) The office is located in a stunning countryside setting with great walks and close to a local café for sandwiches at lunch time. This is a part-time, permanent position working 28 hours per week. It is a fully office-based role and Monday must be one of the working days with the remaining days spread across the week over 4 or 5 days. The interview process will consist of an in-person including a test to assess Excel skills. The Company Our client is an agricultural and property business steeped in heritage. Finance Administrator Experience To be successful in this role you will be a great team fit, and possess exceptional communication skills, both verbal and written. You will be an experienced finance professional, a self-starter, and a team player who can work well using your initiative but who is not afraid to ask questions to ensure accuracy in your work. Due to the complexity of the organisation, and the way they work, you must have knowledge and understanding of the CIS scheme and VAT transactions as they have lots of different tax and VAT codes across the business areas. In order to fit into this small team, you will be supportive and willing to get stuck in across areas outside the finance remit such as answering the phone, greeting visitors at the door, and assisting colleagues as needed and they will do the same for you. A finance qualification is desirable however, it is more important that you are qualified by experience. Location Close to Wantage and fully office-based. You must live locally/ commutable distance and must be able to drive, walk or cycle, as public transport is restricted to this office location. How to Apply for this Finance Administrator role Please apply online with an up-to-date CV outlining how you meet the selection criteria for this role You must have the full right to work in the UK to apply for this role. Sponsorship is not available. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn.
Property Administrator Salary circa 25-26k dependent on skills and experience Full time Monday Friday 9am -5.30pm (Friday finish 5pm) Office Based - Thorpe Park, The Springs LS15 Benefits:- On-site free parking 25 days statutory holidays + Bank Holidays Staff incentives Private Health option About us GoodMove is a leading property buying company that helps homeowners sell their properties quickly and easily. As we continue to grow, we are now looking for a proactive and detail-oriented individual to join our team. Role Overview We are looking for a Property Administrator to manage and liaise with our contractors who are responsible for the upkeep and property refurbishment projects. The successful candidate will be responsible for ensuring that property refurbishments are completed on time, within budget, and to the required quality standards. Responsibilities include but not limited to: Work with main contractors in sourcing tradespeople (e.g., builders, electricians, plumbers, decorators) for property refurbishments. Build strong, ongoing relationships with contractors to ensure timely and effective project delivery. Oversee and coordinate the scheduling of work, ensuring that tradespeople are aligned with the project timelines. Help to ensure that the work is done within budget and negotiate competitive pricing with contractors. Ensure that all refurbishments are done to a high standard and meet company expectations. Keep the management team updated on progress, including any potential delays or issues. Take responsibility for all marketing material including videos, photos and literature to ensure smooth transition to marketing properties Book photos/floor plans Ensure Key Safes are fitted and arrange ad-hoc maintenance jobs Provide administration support to the Sales team including but not limited to issuing sales memos, downloading titles, arranging appointments, paying bills, arranging energy performance certificates Ad-hoc duties as required Skills and Experience: Previous experience in sourcing or managing tradespeople, ideally within the property, Lettings or construction sector, is preferred but not essential. Previous experience within an administrative role and proficient in Microsoft applications Strong communication skills and the ability to manage multiple projects at once. Self-motivated and able to work independently Basic knowledge of property refurbishment processes and associated trades is an advantage Excellent organisational and time management skills. Ability to work with budget constraints and seek value for money. Joining us means becoming a part of a passionate, growing company where your work will have a direct impact on the success of our refurbishment projects and the satisfaction of our clients. To apply for this role, please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 02, 2026
Full time
Property Administrator Salary circa 25-26k dependent on skills and experience Full time Monday Friday 9am -5.30pm (Friday finish 5pm) Office Based - Thorpe Park, The Springs LS15 Benefits:- On-site free parking 25 days statutory holidays + Bank Holidays Staff incentives Private Health option About us GoodMove is a leading property buying company that helps homeowners sell their properties quickly and easily. As we continue to grow, we are now looking for a proactive and detail-oriented individual to join our team. Role Overview We are looking for a Property Administrator to manage and liaise with our contractors who are responsible for the upkeep and property refurbishment projects. The successful candidate will be responsible for ensuring that property refurbishments are completed on time, within budget, and to the required quality standards. Responsibilities include but not limited to: Work with main contractors in sourcing tradespeople (e.g., builders, electricians, plumbers, decorators) for property refurbishments. Build strong, ongoing relationships with contractors to ensure timely and effective project delivery. Oversee and coordinate the scheduling of work, ensuring that tradespeople are aligned with the project timelines. Help to ensure that the work is done within budget and negotiate competitive pricing with contractors. Ensure that all refurbishments are done to a high standard and meet company expectations. Keep the management team updated on progress, including any potential delays or issues. Take responsibility for all marketing material including videos, photos and literature to ensure smooth transition to marketing properties Book photos/floor plans Ensure Key Safes are fitted and arrange ad-hoc maintenance jobs Provide administration support to the Sales team including but not limited to issuing sales memos, downloading titles, arranging appointments, paying bills, arranging energy performance certificates Ad-hoc duties as required Skills and Experience: Previous experience in sourcing or managing tradespeople, ideally within the property, Lettings or construction sector, is preferred but not essential. Previous experience within an administrative role and proficient in Microsoft applications Strong communication skills and the ability to manage multiple projects at once. Self-motivated and able to work independently Basic knowledge of property refurbishment processes and associated trades is an advantage Excellent organisational and time management skills. Ability to work with budget constraints and seek value for money. Joining us means becoming a part of a passionate, growing company where your work will have a direct impact on the success of our refurbishment projects and the satisfaction of our clients. To apply for this role, please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Job Title: Temporary Lettings Administrator Location: Manchester (South) Salary: Up to 30,000 Days/Hours: Full-time - 9AM to 5PM, 5 Days Per Week (Office Based) Temporary Role with Opportunity for Permanent Position! Must be a Driver and have access to a car! Are you ready to continue your career in property management? Our client is on the lookout for a dynamic and organised Lettings Administrator to join their vibrant team in Manchester! If you have a passion for helping others and a flair for administration, this could be the perfect opportunity for you. About the Role As a Lettings Administrator, you will play a vital role in managing a portfolio of student rental properties. You'll be the go-to contact for tenants and contractors, ensuring that everything runs smoothly and properties are maintained to the highest standards. Get ready to engage with a lively student community in one of the UK's most exciting cities! Key Responsibilities: Manage a diverse portfolio of student rental properties across Manchester. Conduct regular property inspections to ensure everything is in tip-top shape. Coordinate tenancy check-ins and check-outs like a pro. Handle rent collections, deposit returns and tenancy agreements efficiently. Address tenant queries and resolve issues promptly and professionally. Conduct viewings and manage enquiries during the bustling student letting cycle. Oversee health and safety, fire safety and compliance across all properties. About You: We're looking for someone who is not just skilled but also passionate about providing excellent service. Here are the qualities that would make you a perfect fit: Strong administration and customer service skills. Previous experience in property management is a bonus! Excellent communication, organisational and problem-solving abilities. Confident in working independently and taking the initiative. A proactive mindset with a genuine care for delivering outstanding service. Full UK driving licence and access to a vehicle (mileage allowance provided). Why Apply? Be part of a supportive team where your contributions matter! Opportunity to transition into a permanent role for the right candidate. Work in a fun and dynamic environment that values your growth. Make a real difference in the lives of students and enhance their rental experience. If you're enthusiastic, organised and ready to take the next step in your career, we want to hear from you! Don't miss out on this exciting opportunity to join a leading organisation in property management. Apply Today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2026
Seasonal
Job Title: Temporary Lettings Administrator Location: Manchester (South) Salary: Up to 30,000 Days/Hours: Full-time - 9AM to 5PM, 5 Days Per Week (Office Based) Temporary Role with Opportunity for Permanent Position! Must be a Driver and have access to a car! Are you ready to continue your career in property management? Our client is on the lookout for a dynamic and organised Lettings Administrator to join their vibrant team in Manchester! If you have a passion for helping others and a flair for administration, this could be the perfect opportunity for you. About the Role As a Lettings Administrator, you will play a vital role in managing a portfolio of student rental properties. You'll be the go-to contact for tenants and contractors, ensuring that everything runs smoothly and properties are maintained to the highest standards. Get ready to engage with a lively student community in one of the UK's most exciting cities! Key Responsibilities: Manage a diverse portfolio of student rental properties across Manchester. Conduct regular property inspections to ensure everything is in tip-top shape. Coordinate tenancy check-ins and check-outs like a pro. Handle rent collections, deposit returns and tenancy agreements efficiently. Address tenant queries and resolve issues promptly and professionally. Conduct viewings and manage enquiries during the bustling student letting cycle. Oversee health and safety, fire safety and compliance across all properties. About You: We're looking for someone who is not just skilled but also passionate about providing excellent service. Here are the qualities that would make you a perfect fit: Strong administration and customer service skills. Previous experience in property management is a bonus! Excellent communication, organisational and problem-solving abilities. Confident in working independently and taking the initiative. A proactive mindset with a genuine care for delivering outstanding service. Full UK driving licence and access to a vehicle (mileage allowance provided). Why Apply? Be part of a supportive team where your contributions matter! Opportunity to transition into a permanent role for the right candidate. Work in a fun and dynamic environment that values your growth. Make a real difference in the lives of students and enhance their rental experience. If you're enthusiastic, organised and ready to take the next step in your career, we want to hear from you! Don't miss out on this exciting opportunity to join a leading organisation in property management. Apply Today! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
May 02, 2026
Full time
Head of Freehold Property Management / Senior Property Manager Location: Brighton About the Role Our Client is seeking an experienced and highly motivated Head of Freehold Property Management / Senior Property Manager to lead the strategic and operational management of their residential freehold portfolio. This is a senior leadership role responsible for overseeing asset performance, statutory compliance, financial management, and the delivery of exceptional customer service across a portfolio of residential buildings. The role also involves leading and developing a team of property professionals while ensuring best-in-class property management practices. Key Responsibilities Lead and manage the strategy, operations, and performance of the freehold property portfolio. Deliver a high-quality property management service to clients, leaseholders, and stakeholders. Manage and develop a team of Property Managers and Administrators, driving a high-performance culture aligned with company KPIs and service standards. Oversee service charge budgets, financial planning, contractor management, and cost control. Ensure full compliance with statutory regulations, health & safety requirements, and industry best practices. Act as the senior point of contact for clients, residents, contractors, surveyors, and regulatory bodies. Lead on major works projects and Section 20 consultations across the portfolio. Conduct regular site inspections, manage service contracts, and ensure preventative maintenance programmes are in place. Provide clear reporting and strategic insight to senior leadership and the parent company. About You TPI / IRPM qualified (or equivalent) property professional. Proven experience managing residential block portfolios and freehold assets. Strong leadership experience with the ability to inspire, coach, and develop teams. Strategic thinker with a hands-on, solutions-focused approach. Excellent stakeholder management and communication skills. Strong knowledge of service charge budgeting, major works, and property legislation. High levels of professionalism, integrity, and customer focus. What They Offer Opportunity to lead a premium residential portfolio. A collaborative and supportive working environment. Career development and professional growth opportunities. Competitive salary and benefits package. Apply Now If you are an experienced property professional looking to take the next step in your career and lead a high-performing property management team, we would love to hear from you.
Davies and Partners Solicitors
Gloucester, Gloucestershire
Davies and Partners Solicitors is a well-established law firm with over 30 years experience. It has a national reputation for excellence in the Property sector and strength in depth in a wide selection of other legal services for businesses & individuals. There are 4 offices in London, Birmingham, Bristol and Gloucester. Reporting Line This role reports to the Senior Associate and Director for Planning and Development. Job Purpose This role is varied and will encompass administration and Paralegal duties such as assisting the Fee Earner dealing with a wide range of matters. Key Duties and Responsibilities. Dealing with administrative routines, and providing administrative support as required by the Fee Earner; Assisting with responses to enquiries; Opening new files and preparing standard client care letters; Assistance with basic telephone calls and taking messages where appropriate; Commissioning property related searches; Producing legal documentation and standard forms; Photocopying and scanning of documents; Checking legal documents for quality, consistency and content; Audio typing standard letters, emails and documents; Obtaining pre-completion searches with HM Land Registry; Preparing spreadsheets and completion statements; Assisting with setting up completions with Accounts department; Arranging completion letters to client and other side solicitors; Registration applications to HM Land Registry; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges. Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request. We reserve the right to introduce changes in line with technological developments which may impact upon your job duties or methods of working. Location Davies and Partners Solicitors, Rowan House, Barnett Way, Barnwood, Gloucester, GL4 3RT Salary Competitive + Benefits Contract Type Full Time, 37.5 hours Monday - Friday 9:00 5.30pm. Compliance As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant has ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role may require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. To view our Candidate Privacy Notice please visit our website. Person Specification Legal Status Appropriate DBS disclosure will be required prior to confirmation of appointment. Right to live and work in the UK, e.g. valid UK or EU passport or appropriate visa/work permits. Education/ Qualifications Proficient in spoken and written English Proficient in use of IT Degree educated (preferably a Law Degree). Exceptional candidates without a Degree, but who have suitable administrative experience will also be considered. Skills/Knowledge The ability to work well under pressure and to deadlines; Excellent interpersonal skills; Good accurate typing (preferably audio) and IT skills; Attention to detail and a high level of accuracy is essential. You may have experience of the following: Planning Paralegal, Property and Planning Paralegal, Real Estate Paralegal, Planning Law Paralegal, Legal Assistant (Planning), Property Legal Assistant, Development Planning Assistant, Junior Planning Fee Earner, Legal Administrator Planning. REF-(Apply online only)
May 02, 2026
Contractor
Davies and Partners Solicitors is a well-established law firm with over 30 years experience. It has a national reputation for excellence in the Property sector and strength in depth in a wide selection of other legal services for businesses & individuals. There are 4 offices in London, Birmingham, Bristol and Gloucester. Reporting Line This role reports to the Senior Associate and Director for Planning and Development. Job Purpose This role is varied and will encompass administration and Paralegal duties such as assisting the Fee Earner dealing with a wide range of matters. Key Duties and Responsibilities. Dealing with administrative routines, and providing administrative support as required by the Fee Earner; Assisting with responses to enquiries; Opening new files and preparing standard client care letters; Assistance with basic telephone calls and taking messages where appropriate; Commissioning property related searches; Producing legal documentation and standard forms; Photocopying and scanning of documents; Checking legal documents for quality, consistency and content; Audio typing standard letters, emails and documents; Obtaining pre-completion searches with HM Land Registry; Preparing spreadsheets and completion statements; Assisting with setting up completions with Accounts department; Arranging completion letters to client and other side solicitors; Registration applications to HM Land Registry; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges. Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request. We reserve the right to introduce changes in line with technological developments which may impact upon your job duties or methods of working. Location Davies and Partners Solicitors, Rowan House, Barnett Way, Barnwood, Gloucester, GL4 3RT Salary Competitive + Benefits Contract Type Full Time, 37.5 hours Monday - Friday 9:00 5.30pm. Compliance As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whether the applicant has ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role may require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. To view our Candidate Privacy Notice please visit our website. Person Specification Legal Status Appropriate DBS disclosure will be required prior to confirmation of appointment. Right to live and work in the UK, e.g. valid UK or EU passport or appropriate visa/work permits. Education/ Qualifications Proficient in spoken and written English Proficient in use of IT Degree educated (preferably a Law Degree). Exceptional candidates without a Degree, but who have suitable administrative experience will also be considered. Skills/Knowledge The ability to work well under pressure and to deadlines; Excellent interpersonal skills; Good accurate typing (preferably audio) and IT skills; Attention to detail and a high level of accuracy is essential. You may have experience of the following: Planning Paralegal, Property and Planning Paralegal, Real Estate Paralegal, Planning Law Paralegal, Legal Assistant (Planning), Property Legal Assistant, Development Planning Assistant, Junior Planning Fee Earner, Legal Administrator Planning. REF-(Apply online only)
Associate Building Surveyor Job in West London Associate Building Surveyor Job in West London offering a senior-level platform to lead purely commercial projects, influence key clients, and progress within a respected property management company. A clear route for progression, varied workload, and strong reward structure make this an excellent next step. This independent property management company has a strong reputation for delivering high-quality advice across the commercial sector. With a collaborative culture and long-standing client relationships, the business is known for investing in its people, supporting professional development, and providing genuine career progression opportunities. Role & Responsibilities Lead and deliver a range of commercial building surveying instructions Undertake acquisition surveys and provide pre-purchase advice for investor and occupier clients Act as Contract Administrator on refurbishment and fit-out projects Deliver project management services from inception through to completion Manage client relationships and act as a key point of contact on projects Oversee refurbishment, maintenance, and improvement schemes Provide mentorship and support to junior surveyors within the team Contribute to business development and fee generation activities. Required Skills & Experience MRICS qualified Building Surveyor Proven experience delivering commercial acquisition surveys Strong background in contract administration and project management Experience working within a consultancy or private practice environment Confident client-facing skills with the ability to manage multiple instructions Commercial awareness and interest in developing client relationships Excellent written and verbal communication skills. What you get back Salary 60,000 - 75,000 Performance related bonus Private healthcare 25 days annual leave plus bank holidays Christmas office closure Clear progression route to senior leadership or partnership Supportive and professional working environment. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Associate Building Surveyor Job in West London - Your Property Recruitment Specialists (Job Ref:(phone number removed
May 01, 2026
Full time
Associate Building Surveyor Job in West London Associate Building Surveyor Job in West London offering a senior-level platform to lead purely commercial projects, influence key clients, and progress within a respected property management company. A clear route for progression, varied workload, and strong reward structure make this an excellent next step. This independent property management company has a strong reputation for delivering high-quality advice across the commercial sector. With a collaborative culture and long-standing client relationships, the business is known for investing in its people, supporting professional development, and providing genuine career progression opportunities. Role & Responsibilities Lead and deliver a range of commercial building surveying instructions Undertake acquisition surveys and provide pre-purchase advice for investor and occupier clients Act as Contract Administrator on refurbishment and fit-out projects Deliver project management services from inception through to completion Manage client relationships and act as a key point of contact on projects Oversee refurbishment, maintenance, and improvement schemes Provide mentorship and support to junior surveyors within the team Contribute to business development and fee generation activities. Required Skills & Experience MRICS qualified Building Surveyor Proven experience delivering commercial acquisition surveys Strong background in contract administration and project management Experience working within a consultancy or private practice environment Confident client-facing skills with the ability to manage multiple instructions Commercial awareness and interest in developing client relationships Excellent written and verbal communication skills. What you get back Salary 60,000 - 75,000 Performance related bonus Private healthcare 25 days annual leave plus bank holidays Christmas office closure Clear progression route to senior leadership or partnership Supportive and professional working environment. Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Associate Building Surveyor Job in West London - Your Property Recruitment Specialists (Job Ref:(phone number removed
Are you passionate about delivering exceptional customer service and shaping a positive homebuying journey? Elvet Recruitment is proud to be partnering with a respected housebuilder to recruit a Sales Manager for the North East region . This is a dynamic, influential role where you will lead a dedicated and high-performing team, maximising revenue opportunities while working collaboratively with the regional sales leadership, Head of Sales/Sales Director, and wider regional functions. Together, you will drive operational performance and deliver an exceptional customer experience that supports the region s business plan and future growth. Their homes are thoughtfully designed to suit a wide range of buyers from first-time homeowners and growing families to downsizers and investors. As a Field Sales Executive, your commitment to outstanding service will be essential in building lasting customer relationships and achieving your sales goals. You ll also benefit from ongoing professional development and training to support your success and long-term career progression. What You ll Be Doing: Producing and updating weekly sales reports Ensuring sales staff progress reservations through to exchange and completion Responding to enquiries raised by solicitors Managing the Sales Administrator Liaising with the construction team regarding CML and move-in dates Reviewing and checking contract documentation Motivating and supporting the Sales Team Building strong relationships with estate agents and nominated solicitors Handling and resolving customer enquiries Managing the training and development of Sales Negotiators and other relevant staff Working closely with the marketing department on advertising, events, and lead feedback Attending marketing planning meetings Liaising with signage and graphics suppliers regarding site requirements Overseeing the setup of new sites What We re Looking For: Proven track record in sales and sales management, with the ability to inspire teams to achieve high sales performance and exceptional customer satisfaction Skilled in using data and insights to conduct needs analysis and inform operational strategies Strong coaching abilities to develop sales excellence and support career progression conversations Capable of managing multiple priorities in a fast-paced and dynamic environment Excellent communication and presentation skills Solid understanding of the construction industry, including the legal framework, mortgage market, and financial implications of building methods and sequences Demonstrable knowledge of the property market and competitor activity Role Information: 26 days annual leave plus bank holidays Performance-based bonus scheme Holiday purchase scheme Company pension Private medical insurance Health and wellbeing support through Healthshield Life assurance Employee share purchase plan Retail and leisure discount programme This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.
May 01, 2026
Full time
Are you passionate about delivering exceptional customer service and shaping a positive homebuying journey? Elvet Recruitment is proud to be partnering with a respected housebuilder to recruit a Sales Manager for the North East region . This is a dynamic, influential role where you will lead a dedicated and high-performing team, maximising revenue opportunities while working collaboratively with the regional sales leadership, Head of Sales/Sales Director, and wider regional functions. Together, you will drive operational performance and deliver an exceptional customer experience that supports the region s business plan and future growth. Their homes are thoughtfully designed to suit a wide range of buyers from first-time homeowners and growing families to downsizers and investors. As a Field Sales Executive, your commitment to outstanding service will be essential in building lasting customer relationships and achieving your sales goals. You ll also benefit from ongoing professional development and training to support your success and long-term career progression. What You ll Be Doing: Producing and updating weekly sales reports Ensuring sales staff progress reservations through to exchange and completion Responding to enquiries raised by solicitors Managing the Sales Administrator Liaising with the construction team regarding CML and move-in dates Reviewing and checking contract documentation Motivating and supporting the Sales Team Building strong relationships with estate agents and nominated solicitors Handling and resolving customer enquiries Managing the training and development of Sales Negotiators and other relevant staff Working closely with the marketing department on advertising, events, and lead feedback Attending marketing planning meetings Liaising with signage and graphics suppliers regarding site requirements Overseeing the setup of new sites What We re Looking For: Proven track record in sales and sales management, with the ability to inspire teams to achieve high sales performance and exceptional customer satisfaction Skilled in using data and insights to conduct needs analysis and inform operational strategies Strong coaching abilities to develop sales excellence and support career progression conversations Capable of managing multiple priorities in a fast-paced and dynamic environment Excellent communication and presentation skills Solid understanding of the construction industry, including the legal framework, mortgage market, and financial implications of building methods and sequences Demonstrable knowledge of the property market and competitor activity Role Information: 26 days annual leave plus bank holidays Performance-based bonus scheme Holiday purchase scheme Company pension Private medical insurance Health and wellbeing support through Healthshield Life assurance Employee share purchase plan Retail and leisure discount programme This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client. By applying for this job you accept the T&Cs, Privacy Notice and Disclaimers which can be found on our website Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.
Reporting to: Reactive Maintenance Director Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Southgate, Office Based, Various sites JOB DESCRIPTION Our business: East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner. Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects. The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. Role overview: Working as part of a localised team alongside the existing group commercial teams and on the company s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed. Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system. Work with NHF schedule of rates when pricing works. Promote the company ethos of working in an open, honest and transparent manner at all times Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients. To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Superiors and Subordinated: This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen. They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders. Hours of Working and Annual Leave: Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch 20 days annual leave excluding public holidays MAIN DUTIES SHEQ: Comply and promote SHEQ policy and strategy to all supply chain. Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented. Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery. Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly Leadership: Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner. Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs. Provide commercial direction, focus and consistency across the project teams. Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company s needs Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action Recognise and encourage excellent performance Reporting: Report to the Directors. Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format Attendance, preparation and reporting as required for all meetings in relation to the project Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team Planning & Programming: Provide a structured approach to project planning tasking consideration of health and safety, execution methods and quality. Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing. Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales Management and control of sub-contract accounts and variation accounts Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs. Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities To manage the day to day cost control, monitoring and reporting on a designated project(s) Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work Liaise with the Project team over contractual issues and take action as required Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner Process subcontractor requests for payment Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim. Where appropriate, assist with estimates and negotiations for future projects or phases Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation Ensure timely cash flow management for the Client, the company and the supply chain Assisting the development and training of trainee and assistant surveyors Client Liaison: Liaison with the client and contract administrator on both a formal and informal basis Ensure high client satisfaction is being achieved and constantly look to improve our client relationship Ensure projects are being planned and resourced accordingly both internally and externally Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved SKILLS & KNOWLEDGE Confident oral and written communication skills Financial and commercial awareness Communicate in a timely and effective manner with all those who have a stake in the work Knowledge and Ability to use and develop CAFM maintenance system and invoicing. Effectively manage time to meet deadlines Mentor and support others Ability to negotiate and influence Previous experience within Commercial and cost management Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)
May 01, 2026
Full time
Reporting to: Reactive Maintenance Director Start Date: Immediate Working Hours: Mon Fri, 8am 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Southgate, Office Based, Various sites JOB DESCRIPTION Our business: East West Compass is owned by East West Connect Group and was created for the purpose of delivering responsive repairs and maintenance works alongside other revenue generating work streams and contracts to leading industry clients. The long-term goal is to provide services for social housing clients throughout London and the Southeast of England The following job description is intended as a guide and is not exhaustive. All members of staff are expected to fulfil their roles in a flexible, proactive and problem-solving manner. Many East West Compass staff will from time to time carry out different or additional roles in order to maintain the flexibility and needs of East West Compass business or the needs of particular clients, consultants and projects. The role is a key support position working with the operation teams and Director of Maintenance to help run and grow the business. Role overview: Working as part of a localised team alongside the existing group commercial teams and on the company s Reactive and Planned Maintenance Social Housing and Refurbishment projects and helping develop the systems and process to allow greater volume of works to be managed. Experience of a repairs and reactive maintenance environment is essential, we use total mobile CAFM software system. Work with NHF schedule of rates when pricing works. Promote the company ethos of working in an open, honest and transparent manner at all times Responsible comply with supply chain protocol to delivered safely, on time, within budget and to the agreed quality whilst exceeding client expectations, minimising risk and maximising opportunity for EWC and its clients. To understand, promote and implement as appropriate the company SHEQ (Safety, Health, Environmental & Quality) ethos and ensure all employees and subcontractors do the same, being responsible for ensuring that SHEQ requirements are upheld to the highest of standards at all times Superiors and Subordinated: This role will report to the Reactive Maintenance Director, Commercial Director, Managing Director and Chairwomen. They will also work as part of a wider team with Admin, Operations, Commercial, Accounting, plus Clients and all stakeholders. Hours of Working and Annual Leave: Standard working hours are 8am to 5pm, Monday to Friday with 1hr lunch 20 days annual leave excluding public holidays MAIN DUTIES SHEQ: Comply and promote SHEQ policy and strategy to all supply chain. Liaise with the Management Team and SHEQ Manager to ensure that SHEQ initiatives are implemented. Support, promote and develop an open, honest and transparent SHEQ culture at all levels of framework delivery. Responsible for ensuring that SHEQ compliance is integral in our commercial planning and management of our projects, from tender stage to Practical Completion, issue of H&S Files and making good of defects accordingly Leadership: Leadership of the commercial delivery of the project or contract endeavouring, wherever possible, to resolve difficulties in a non-adversarial manner. Identify critical success factors, trends, cost outlays and KPIs and feed back into reporting systems or to management to address or recover costs. Provide commercial direction, focus and consistency across the project teams. Resource allocation and control, including supply chain and directly-employed staff Lead, motivate, communicate with, develop, appraise and performance manage staff to ensure they are fully motivated to achieve the best performance levels and to meet the company s needs Ensure that poor performance is not tolerated and is remedied via support, training or disciplinary action Recognise and encourage excellent performance Reporting: Report to the Directors. Provide honest, open and transparent reporting to the Senior Management team and Directors at all times, ensuring that the same is obtained from the project teams in a consistent manner/format Attendance, preparation and reporting as required for all meetings in relation to the project Ensure that the required level and quality of information flows in a timely manner between the site delivery teams, supply chain, senior management team and client team Planning & Programming: Provide a structured approach to project planning tasking consideration of health and safety, execution methods and quality. Identify critical success factors and KPIs and feed back into reporting systems, client reporting and invoicing. Resource allocation and control, including supply chain and directly-employed staff, in liaison with the rest of the project team Liaise with and guide the project team as required with programming, from overall project programme to detailed task scheduling, ensuring that updated programme information is available at all times Monitoring of all material purchasing and supply for the project to ensure that the associated quality and time constraints are met Coordinate and support procurement activities in line with the project team to ensure the timely appointment of suitable subcontractors and suppliers to provide adequate resources and expertise to achieve required quality and timescales Management and control of sub-contract accounts and variation accounts Change management control looking at chargeable rates not included in contract and efficient use of SoR to reclaim costs. Managing material procurement in line with contract and programme requirements whilst maximising buying opportunities To manage the day to day cost control, monitoring and reporting on a designated project(s) Develop an understanding of the designated contract, specification and pricing ensuring compliance with conditions throughout Assist the Project team with subcontractor selection and ensure the chosen subcontractor has the appropriate order and information to carry out their work Liaise with the Project team over contractual issues and take action as required Measure progress, submit valuations, submit final accounts and retention release and monitor receipt of payment in a timely manner Process subcontractor requests for payment Completing a monthly cost / valuation report and cash flow for the designation project(s) and general management of the costs throughout the process to ensure efficiency and reclaim. Where appropriate, assist with estimates and negotiations for future projects or phases Ensure the company is neither compromised nor disadvantaged by an contractual or financial arrangement Manage the costs on a project to ensure both the company and the client is fully advised of the cost situation Ensure timely cash flow management for the Client, the company and the supply chain Assisting the development and training of trainee and assistant surveyors Client Liaison: Liaison with the client and contract administrator on both a formal and informal basis Ensure high client satisfaction is being achieved and constantly look to improve our client relationship Ensure projects are being planned and resourced accordingly both internally and externally Monitor and inspect projects regularly to ensure that quality benchmarks are being adhered to, key performance indicators are met and target timescales achieved SKILLS & KNOWLEDGE Confident oral and written communication skills Financial and commercial awareness Communicate in a timely and effective manner with all those who have a stake in the work Knowledge and Ability to use and develop CAFM maintenance system and invoicing. Effectively manage time to meet deadlines Mentor and support others Ability to negotiate and influence Previous experience within Commercial and cost management Up to date relevant knowledge of building legislation Up to date relevant knowledge of Health and Safety legislation Experience in reactive maintenance ideally with knowledge of PPP (price per property contracts)
VANRATH are delighted to be partnering with a large Housing Association in Northern Ireland with the recruitment of an Administrator to join their vital response and maintenance team based in South Belfast. What's in it for you? £27,254 salary Temporary contract (maternity cover until January 2027) Hybrid working available About your next employer You will be joining a well-established organisation operating within the housing and property management sector. The business delivers essential services to tenants and communities, ensuring properties are maintained to a high standard and that customer needs are met efficiently. About you Previous experience in a fast paced administrative role handling high volumes of calls and queries Strong customer service skills with experience dealing with internal and external stakeholders Proficient in Microsoft Office (Outlook, Word, Excel) High level of accuracy and attention to detail Ability to prioritise workload and meet deadlines Strong communication skills, both written and verbal Ability to work independently and as part of a team What you'll do Act as a first point of contact for customer queries via phone and email Log and prioritise maintenance requests, ensuring accurate records are maintained Raise orders, process data and update property records Handle complaints in line with organisational procedures Produce reports and KPI data for the team Support finance processes including purchase orders and invoicing Maintain accurate filing systems in line with data protection requirements IND04
May 01, 2026
Full time
VANRATH are delighted to be partnering with a large Housing Association in Northern Ireland with the recruitment of an Administrator to join their vital response and maintenance team based in South Belfast. What's in it for you? £27,254 salary Temporary contract (maternity cover until January 2027) Hybrid working available About your next employer You will be joining a well-established organisation operating within the housing and property management sector. The business delivers essential services to tenants and communities, ensuring properties are maintained to a high standard and that customer needs are met efficiently. About you Previous experience in a fast paced administrative role handling high volumes of calls and queries Strong customer service skills with experience dealing with internal and external stakeholders Proficient in Microsoft Office (Outlook, Word, Excel) High level of accuracy and attention to detail Ability to prioritise workload and meet deadlines Strong communication skills, both written and verbal Ability to work independently and as part of a team What you'll do Act as a first point of contact for customer queries via phone and email Log and prioritise maintenance requests, ensuring accurate records are maintained Raise orders, process data and update property records Handle complaints in line with organisational procedures Produce reports and KPI data for the team Support finance processes including purchase orders and invoicing Maintain accurate filing systems in line with data protection requirements IND04
Lead role, responsible for end-to-end administration, governance & integrity of commercial real estate lease portfolio across UK & Ireland (300+ sites). Central ownership of all critical Real Estate data; Leases, salient portfolio dates, occupancy cost administration etc working closely internally with Real Estate Development, Finance and Legal teams as well as 3rd parties, ensuring accuracy, strategic control and effective estate management. Client Details Our client is a dual-listed (New York & London) market-leading food & beverage operator with significant Real Estate portfolio in the UK & Ireland. They pride themselves on a culture of open communication, help and supportive work between all departments and the ability for their employees to explore different functions across long careers - people frequently stay for 10-20 years+. The business encourages "best use of time", with working patterns split 3:2 office / home, to ensure people have the right amount of collaboration with colleagues as well as time for detailed focus. Description Own and oversee lease data within the global lease accounting system (e.g. TRIRIGA), ensuring accuracy, completeness, and alignment with legal documentation and business requirements. Partner with Global Centres of Excellence to align data standards, system enhancements, and process improvements. Maintain robust data governance, version control, and audit readiness across all lease records. Act as the subject-matter expert for lease administration governance, standards, and best practice. Support internal SOX and external audit information requests. Oversee the administration of rent, service charge, insurance, and other occupancy-related costs. Work closely with Finance on invoicing, reconciliations, payment schedules, contractual obligations, and vendor maintenance. Provide lease administration input into financial reporting and audit processes. Deliver clear, accurate reporting on lease status, costs, and critical dates for Estates and Finance stakeholders. Identify data gaps, risks, and process inefficiencies, driving continuous improvement initiatives. Support lease administration system development, enhancements, and user guidance. Lead the harmonisation of data inputs, systems, and reporting across the Development team. Provide actionable insights on new site planning and key estate and construction metrics across the UK & Ireland. Lead a small team to develop dashboards and reporting tools (e.g. Power BI) to enable real-time decision-making across Acquisitions, Estates, and Construction. Analyse store-level performance, footfall, and demographic data to support estate optimisation. Team Leadership Manage and develop a team of lease administrators, fostering a culture of curiosity, innovation, and continuous improvement. Promote best practice in data analysis and storytelling across the wider Property & Development team. Profile The successful UK Lead for Real Estate Lease Admin & Data Science should have: Proven experience in commercial lease administration across a large, multi-site property portfolio. Strong understanding of commercial leases and occupancy costs. Demonstrable track-record in Real Estate data collection & analysis, Data Visualisation as well as clear reporting to facilitate achieving strategic property goals. Experience partnering with Finance on invoicing, reconciliations, and vendor management. Highly organised, high attention to detail with a strong data governance and control mindset. Advanced skills in SQL, Excel, and data visualisation tools (e.g. Power BI, Tableau). Strong stakeholder management and communication skills. Ideally experience within a corporate occupier, a national retail / leisure estate - OR - Real Estate Consultancy background working on corporate occupier accounts across large portfolios of leased assets. Knowledge of UK & Ireland lease structures and market practice. Experience managing outsourced partners and service providers. Job Offer Competitive salary, Hybrid working, excellent add-ons / package benefits
May 01, 2026
Full time
Lead role, responsible for end-to-end administration, governance & integrity of commercial real estate lease portfolio across UK & Ireland (300+ sites). Central ownership of all critical Real Estate data; Leases, salient portfolio dates, occupancy cost administration etc working closely internally with Real Estate Development, Finance and Legal teams as well as 3rd parties, ensuring accuracy, strategic control and effective estate management. Client Details Our client is a dual-listed (New York & London) market-leading food & beverage operator with significant Real Estate portfolio in the UK & Ireland. They pride themselves on a culture of open communication, help and supportive work between all departments and the ability for their employees to explore different functions across long careers - people frequently stay for 10-20 years+. The business encourages "best use of time", with working patterns split 3:2 office / home, to ensure people have the right amount of collaboration with colleagues as well as time for detailed focus. Description Own and oversee lease data within the global lease accounting system (e.g. TRIRIGA), ensuring accuracy, completeness, and alignment with legal documentation and business requirements. Partner with Global Centres of Excellence to align data standards, system enhancements, and process improvements. Maintain robust data governance, version control, and audit readiness across all lease records. Act as the subject-matter expert for lease administration governance, standards, and best practice. Support internal SOX and external audit information requests. Oversee the administration of rent, service charge, insurance, and other occupancy-related costs. Work closely with Finance on invoicing, reconciliations, payment schedules, contractual obligations, and vendor maintenance. Provide lease administration input into financial reporting and audit processes. Deliver clear, accurate reporting on lease status, costs, and critical dates for Estates and Finance stakeholders. Identify data gaps, risks, and process inefficiencies, driving continuous improvement initiatives. Support lease administration system development, enhancements, and user guidance. Lead the harmonisation of data inputs, systems, and reporting across the Development team. Provide actionable insights on new site planning and key estate and construction metrics across the UK & Ireland. Lead a small team to develop dashboards and reporting tools (e.g. Power BI) to enable real-time decision-making across Acquisitions, Estates, and Construction. Analyse store-level performance, footfall, and demographic data to support estate optimisation. Team Leadership Manage and develop a team of lease administrators, fostering a culture of curiosity, innovation, and continuous improvement. Promote best practice in data analysis and storytelling across the wider Property & Development team. Profile The successful UK Lead for Real Estate Lease Admin & Data Science should have: Proven experience in commercial lease administration across a large, multi-site property portfolio. Strong understanding of commercial leases and occupancy costs. Demonstrable track-record in Real Estate data collection & analysis, Data Visualisation as well as clear reporting to facilitate achieving strategic property goals. Experience partnering with Finance on invoicing, reconciliations, and vendor management. Highly organised, high attention to detail with a strong data governance and control mindset. Advanced skills in SQL, Excel, and data visualisation tools (e.g. Power BI, Tableau). Strong stakeholder management and communication skills. Ideally experience within a corporate occupier, a national retail / leisure estate - OR - Real Estate Consultancy background working on corporate occupier accounts across large portfolios of leased assets. Knowledge of UK & Ireland lease structures and market practice. Experience managing outsourced partners and service providers. Job Offer Competitive salary, Hybrid working, excellent add-ons / package benefits
Randstad Construction & Property
Cambridge, Cambridgeshire
Administrator Company Secretarial Administrator Location: Cambridge (Agile Working Available). Salary: Up to 29,000 per annum + Excellent Benefits. Work Pattern: Monday - Friday, 9:00am to 5:30pm The Opportunity Are you a detail-oriented administrator looking to build a career with a national leader? We are an award-winning property services group, officially certified as one of the "Great Places to Work UK." We are looking for a proactive Administrator to join the team as a Company Secretarial Administrator in Cambridge. This is a fantastic entry point into the world of corporate governance and property law. Whether you have experience in the sector or are a skilled administrator looking for a new challenge, we offer a structured development path and regular salary reviews to ensure your hard work is rewarded. The Benefits Agile Working: Enjoy a blend of office and home working following your initial 3-month training period. Career Growth: Dedicated support for professional qualifications and clear internal progression routes. Environment: Join a supportive, 650-strong team that values collaboration and employee well-being. Stability: Work for a well-established group with over 30 years of industry expertise. Your Role As a vital part of our Secretarial Department, you will handle a variety of administrative and compliance-based tasks to support our clients. Your day-to-day will include: Compliance Administration: Preparing and issuing formal meeting notices and filing annual statements with Companies House. Data Management: Maintain accurate digital records, update director appointments/resignations, and manage internal databases. Client On boarding: Issuing welcome packs and correspondence to new stakeholders and property owners. Documentation: Scan, save, and organise financial accounts and legal documents. Enquiry Handling: Managing incoming mail and performing administrative searches via the Land Registry. About You We are looking for a "can-do" professional who enjoys a fast-paced environment. To be successful, you should have: Strong Literacy & Numeracy: GCSE Grades A-C (or equivalent) in English and Maths. Tech Savvy: Confident using IT systems and learning new software quickly. Organisational Skills: The ability to prioritise your own workload and meet deadlines under pressure. Communication: A diplomatic approach with the ability to take clear instructions and work effectively within a team For further detail on this new and exciting opening, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 30, 2026
Full time
Administrator Company Secretarial Administrator Location: Cambridge (Agile Working Available). Salary: Up to 29,000 per annum + Excellent Benefits. Work Pattern: Monday - Friday, 9:00am to 5:30pm The Opportunity Are you a detail-oriented administrator looking to build a career with a national leader? We are an award-winning property services group, officially certified as one of the "Great Places to Work UK." We are looking for a proactive Administrator to join the team as a Company Secretarial Administrator in Cambridge. This is a fantastic entry point into the world of corporate governance and property law. Whether you have experience in the sector or are a skilled administrator looking for a new challenge, we offer a structured development path and regular salary reviews to ensure your hard work is rewarded. The Benefits Agile Working: Enjoy a blend of office and home working following your initial 3-month training period. Career Growth: Dedicated support for professional qualifications and clear internal progression routes. Environment: Join a supportive, 650-strong team that values collaboration and employee well-being. Stability: Work for a well-established group with over 30 years of industry expertise. Your Role As a vital part of our Secretarial Department, you will handle a variety of administrative and compliance-based tasks to support our clients. Your day-to-day will include: Compliance Administration: Preparing and issuing formal meeting notices and filing annual statements with Companies House. Data Management: Maintain accurate digital records, update director appointments/resignations, and manage internal databases. Client On boarding: Issuing welcome packs and correspondence to new stakeholders and property owners. Documentation: Scan, save, and organise financial accounts and legal documents. Enquiry Handling: Managing incoming mail and performing administrative searches via the Land Registry. About You We are looking for a "can-do" professional who enjoys a fast-paced environment. To be successful, you should have: Strong Literacy & Numeracy: GCSE Grades A-C (or equivalent) in English and Maths. Tech Savvy: Confident using IT systems and learning new software quickly. Organisational Skills: The ability to prioritise your own workload and meet deadlines under pressure. Communication: A diplomatic approach with the ability to take clear instructions and work effectively within a team For further detail on this new and exciting opening, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £34,282.13 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required. The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff. Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure. Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost. The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors. May occasionally oversee work of an apprentice and work as part of a team or alone. Working with some vulnerable service users / groups. Managing expectations of client and service users. Effective management of operative diaries and resource. Correct priority target assigned to work. Person specification Essential Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Good written, verbal, questioning & interpersonal skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Desirable Team working Communication skills Organisational skills Decision making and problem solving. Negotiating skills People Management
Apr 30, 2026
Full time
Job Title: Property Services Planner/Scheduler Contract Type: Permanent Salary: £34,282.13 Per Annum Working Hours: 35 Hours per week Working Pattern: Monday - Friday, Hybrid Location: Camden, London The difference you will make as a Property Services Planner/Scheduler As a Planner you will form part of a local repairs team which ensures that works orders are scheduled through the In-house appointments system, repairs works are allocated to trade operatives and all works are carried out with minimal average turnaround time. About you Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Competitive pay & generous pension 28 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Role Profile Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focused repairs service and that performance targets are met / achieved. Ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately and schedule of rate codes are inputted correctly. Ensure repairs are monitored and updated on an ongoing basis in relation to job status, including jobs raised booked within target time, cancelled works orders, repairs without appointments, overdue jobs and all follow on jobs are actioned by the end of each day. Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements. A key person communicating between the resident and maintenance worker regarding ongoing work/s where required and liaison with colleagues to ensure accurate & timely information provided. Work with all team members including, administrators, operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered to service users and client and to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures. Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur. Provide back up to all other planners, covering any absences and attend informal and formal company & client meetings and training sessions as required. The primary reporting line is to the works scheduler team leader; however, the job role will include a close working relationship with other Riverside Property Services staff. This role requires a person with the ability to communicate at all levels with other parts of the Riverside Group, residents, and Riverside Property Services staff. Assist with the delivery of day-to-day service so as to maximise contract performance against KPI's, minimise default notices and penalties and to ensure high levels of customer service so as to achieve contract value. Assist in the control the costs of such items as man hours, equipment, vehicles, stock and tools, thus minimising wastage, and avoidable expenditure. Gain appropriate sign off for expenditure and Identify cost effective service delivery options to reduce cost. The jobholder will liaise with the Riverside Group and its agents, Riverside Property Services staff, operatives, sub-contractors. May occasionally oversee work of an apprentice and work as part of a team or alone. Working with some vulnerable service users / groups. Managing expectations of client and service users. Effective management of operative diaries and resource. Correct priority target assigned to work. Person specification Essential Educated to GCSE (or equivalent) in English & Maths. Experience of working in a pressurised environment and dealing with challenging situations. Good time management, planning & organisational skills. Good on computerised systems. Good written, verbal, questioning & interpersonal skills. Strong customer experience ethos. Able to work alone or as part of team, demonstrates company values e.g. customer first. Desirable Team working Communication skills Organisational skills Decision making and problem solving. Negotiating skills People Management