Water Auditor/Surveyor Location(s): West Yorkshire Salary Band: £27.5k subject to experience. Attractive bonus up to £200 per month. Contract: Full Time - 40-hour weeks Equipment : Vehicle (van), smart phone, associated equipment. Overview Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We are currently required to build on our excellent team of Home Water Efficiency experts across West Yorkshire. We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you re interested in sustainability, technology and practical working, send in a copy of your CV. Responsibilities The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire. This is a FREE service to the customer, paid for by the local water company. All your appointments will be made for you, and you ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself. You ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money. You ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks. You ll be inputting data using our My Water app on a company tablet and You ll be installing some easy-to-fit water saving gadgets, if required. Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer. Full training will be given in all aspects of the job, you ll shadow one of our existing team and once you re ready you ll be going solo. This role suits those who have a passion for addressing climate and sustainability issues. Main Duties: Visiting domestic properties, liaising with homeowners and occupants. Discussing water efficiency and the drivers behind it. Providing water saving guidance and behavioural change advice. Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met. Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office. Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating). Occasional weekend work may be required Qualifications: Educational: GCSEs including Maths and English Full UK driving licence: essential (a company vehicle will be provided) Skills: Driving: Essential Excellent Communicator: Essential Enjoys working with customers: Essential Basic computer literacy Experience: Customer service, consultancy or advisory Working within a busy and demanding environment Data collation via an app on a mobile device Customer liaison Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 28, 2026
Full time
Water Auditor/Surveyor Location(s): West Yorkshire Salary Band: £27.5k subject to experience. Attractive bonus up to £200 per month. Contract: Full Time - 40-hour weeks Equipment : Vehicle (van), smart phone, associated equipment. Overview Aqualogic are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, providing professional support services assisting to manage water demand and losses. We are currently required to build on our excellent team of Home Water Efficiency experts across West Yorkshire. We require enthusiastic, passionate, and talented individuals to join our water efficiency teams within one of our flagship contracts. The successful candidates must be an enthusiastic communicator who is able to engage with customers across the spectrum. If you re interested in sustainability, technology and practical working, send in a copy of your CV. Responsibilities The successful applicant will be given a company van and will be carrying out water efficiency consultations across a range of customer homes and businesses throughout South & West Yorkshire. This is a FREE service to the customer, paid for by the local water company. All your appointments will be made for you, and you ll be using our excellent works management app to guide you to every visit. The app will also guide you through the visit itself. You ll engage with the customer and discuss their current water usage, offering them tips and advice as to how to reduce their usage, saving them water and money. You ll also offer an instant assessment of in-home fittings such as taps, toilets, showers etc, and will be measuring flow rates of taps and showers using tools provided as well as looking for leaks. You ll be inputting data using our My Water app on a company tablet and You ll be installing some easy-to-fit water saving gadgets, if required. Finally, at the end of the consultation, you'll be presenting the results, findings and water saving recommendations, taken from the app to the customer. Full training will be given in all aspects of the job, you ll shadow one of our existing team and once you re ready you ll be going solo. This role suits those who have a passion for addressing climate and sustainability issues. Main Duties: Visiting domestic properties, liaising with homeowners and occupants. Discussing water efficiency and the drivers behind it. Providing water saving guidance and behavioural change advice. Fitting the recommended water saving gadgets (easy to do) and ensuring highest of customer care standards are met. Data inputting into My Water app and other specialist tools, using dedicated software for data capture via smartphone/tablet as well as MS Office. Assist Project Manager and planning team to deliver the best service in the industry (we have 95% satisfaction rating). Occasional weekend work may be required Qualifications: Educational: GCSEs including Maths and English Full UK driving licence: essential (a company vehicle will be provided) Skills: Driving: Essential Excellent Communicator: Essential Enjoys working with customers: Essential Basic computer literacy Experience: Customer service, consultancy or advisory Working within a busy and demanding environment Data collation via an app on a mobile device Customer liaison Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
About the opportunity At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in London Borough of Havering working 21 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. - Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance. Interviews for this role have been provisionally scheduled to take place via Teams w/c 1st June 2026 About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
May 28, 2026
Full time
About the opportunity At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in London Borough of Havering working 21 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. - Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance. Interviews for this role have been provisionally scheduled to take place via Teams w/c 1st June 2026 About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Sales Advisor Part-Time (12 days per month which includes weekend work) Are you passionate about great design, love working with people, and confident managing your time while taking ownership of sales. Join an award-winning retailer of luxury garden buildings and be part of something truly special. We re looking for a Sales Advisor to join our friendly team at our stunning showsite at Malvern Garden Buildings in Plymouth. If you re ready to hit the ground running and build a rewarding career, we d love to hear from you. What You ll Be Doing This isn t just a sales role. It s about supporting customers through the process of choosing the right garden building. With full training you ll become a product expert and confidently guide customers to the perfect garden building that best suits their needs. Build strong customer relationships by understanding needs and delivering exceptional service. Manage and nurture enquiries using our CRM system (training provided). Act as the key liaison between customers and manufacturers, ensuring a seamless end-to-end experience. What We re Looking For We re after someone who brings energy, drive, and a genuine passion for people. Someone who is: Available to work weekends. Full of enthusiasm and positivity. Confident, proactive, and results driven. Able to learn and share detailed product knowledge. Wanting to drive sales and hit sales targets. Excellent at communication and customer service skills. Able to drive and holds a full UK driving licence. What s In It For You We believe in rewarding hard work and celebrating success. Competitive base salary. Generous bonuses and uncapped commission (your earning potential is in your hands!). Ongoing support and development to grow your career. Why Join Us If you re someone who loves being the best at what you do and enjoys being recognised for it, this is your opportunity to shine. You ll be part of a growing company where your contribution truly matters. Ready to build something amazing with us Apply now and start your journey today.
May 28, 2026
Full time
Sales Advisor Part-Time (12 days per month which includes weekend work) Are you passionate about great design, love working with people, and confident managing your time while taking ownership of sales. Join an award-winning retailer of luxury garden buildings and be part of something truly special. We re looking for a Sales Advisor to join our friendly team at our stunning showsite at Malvern Garden Buildings in Plymouth. If you re ready to hit the ground running and build a rewarding career, we d love to hear from you. What You ll Be Doing This isn t just a sales role. It s about supporting customers through the process of choosing the right garden building. With full training you ll become a product expert and confidently guide customers to the perfect garden building that best suits their needs. Build strong customer relationships by understanding needs and delivering exceptional service. Manage and nurture enquiries using our CRM system (training provided). Act as the key liaison between customers and manufacturers, ensuring a seamless end-to-end experience. What We re Looking For We re after someone who brings energy, drive, and a genuine passion for people. Someone who is: Available to work weekends. Full of enthusiasm and positivity. Confident, proactive, and results driven. Able to learn and share detailed product knowledge. Wanting to drive sales and hit sales targets. Excellent at communication and customer service skills. Able to drive and holds a full UK driving licence. What s In It For You We believe in rewarding hard work and celebrating success. Competitive base salary. Generous bonuses and uncapped commission (your earning potential is in your hands!). Ongoing support and development to grow your career. Why Join Us If you re someone who loves being the best at what you do and enjoys being recognised for it, this is your opportunity to shine. You ll be part of a growing company where your contribution truly matters. Ready to build something amazing with us Apply now and start your journey today.
HR Advisor Hull On-Site 6-12 Month Interim Assignment £177 per day PAYE £40k equivalent) An exciting opportunity has arisen for an experienced HR Advisor to join a fast-paced, PE-backed consumer products business during a major period of transformation and growth. Following a significant carve-out from a global organisation, the business operates in a lean, evolving, and highly commercial environment, with ambitious growth plans and a portfolio of well-known household brands. This role has been created to provide day-to-day operational HR support while the existing HRBP supports a major global HR systems transformation project. As a result, this is a broad, hands-on HR role with strong visibility across the site and genuine exposure to a dynamic business environment. Supporting a site population of approximately 80 employees in Hull, you will work closely with managers and employees across a broad range of operational HR activities. The Role Key responsibilities will include: Providing day-to-day HR support across the Hull site Managing employee relations cases, including absence, disciplinary and performance matters Coaching and supporting line managers on HR policy and process Advising on employment law and HR best practice Supporting recruitment and onboarding activity where required Building strong working relationships across the business Maintaining a visible and trusted HR presence on site Supporting a fast-moving business through ongoing change and ambiguity About You This role would suit a strong HR Advisor seeking broad operational exposure in a commercially driven environment. You will ideally have: Previous generalist HR experience within a fast-paced business Experience within manufacturing, FMCG, logistics, engineering, supply chain or another operational environment Strong employee relations and employment law knowledge A practical, hands-on and resilient approach The confidence to work with pace and changing priorities Strong communication and relationship-building skills Experience within a larger or more structured organisation would be advantageous. Why Apply? Opportunity to join a high-profile business at a pivotal stage of growth and change Exposure to a PE-backed carve-out environment Broad operational HR experience with strong business visibility Fast-paced and collaborative culture Immediate start available Potential for extension depending on business requirements Additional Information Hull-based role with regular on-site presence required 6-12 month interim assignment £177 per day PAYE Immediate interviews available If you are looking for a visible, hands-on HR role within a fast-moving commercial environment, we would be keen to hear from you.
May 28, 2026
Seasonal
HR Advisor Hull On-Site 6-12 Month Interim Assignment £177 per day PAYE £40k equivalent) An exciting opportunity has arisen for an experienced HR Advisor to join a fast-paced, PE-backed consumer products business during a major period of transformation and growth. Following a significant carve-out from a global organisation, the business operates in a lean, evolving, and highly commercial environment, with ambitious growth plans and a portfolio of well-known household brands. This role has been created to provide day-to-day operational HR support while the existing HRBP supports a major global HR systems transformation project. As a result, this is a broad, hands-on HR role with strong visibility across the site and genuine exposure to a dynamic business environment. Supporting a site population of approximately 80 employees in Hull, you will work closely with managers and employees across a broad range of operational HR activities. The Role Key responsibilities will include: Providing day-to-day HR support across the Hull site Managing employee relations cases, including absence, disciplinary and performance matters Coaching and supporting line managers on HR policy and process Advising on employment law and HR best practice Supporting recruitment and onboarding activity where required Building strong working relationships across the business Maintaining a visible and trusted HR presence on site Supporting a fast-moving business through ongoing change and ambiguity About You This role would suit a strong HR Advisor seeking broad operational exposure in a commercially driven environment. You will ideally have: Previous generalist HR experience within a fast-paced business Experience within manufacturing, FMCG, logistics, engineering, supply chain or another operational environment Strong employee relations and employment law knowledge A practical, hands-on and resilient approach The confidence to work with pace and changing priorities Strong communication and relationship-building skills Experience within a larger or more structured organisation would be advantageous. Why Apply? Opportunity to join a high-profile business at a pivotal stage of growth and change Exposure to a PE-backed carve-out environment Broad operational HR experience with strong business visibility Fast-paced and collaborative culture Immediate start available Potential for extension depending on business requirements Additional Information Hull-based role with regular on-site presence required 6-12 month interim assignment £177 per day PAYE Immediate interviews available If you are looking for a visible, hands-on HR role within a fast-moving commercial environment, we would be keen to hear from you.
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
May 28, 2026
Full time
National Head of Branch Network Wills & LPAs 10 Branches c.55 FTE Salary Negotiable + Bonus Scheme Permanent SF Partners are working exclusively with a high-growth legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a National Head of Branch Network. This is a senior national leadership role responsible for leading a 10-branch network (c.55 FTE), including 8 Branch Managers and 35+ Legal Advisors. The function sits at the heart of the organisation's revenue engine, with full accountability for branch performance, conversion, customer outcomes, and operational delivery. Reporting into the Operations Director / COO, this role replaces a previous regional structure and creates a single point of ownership for the entire branch network. The successful candidate will be responsible for driving commercial performance, embedding operational discipline, and building a high-performing leadership layer across all sites. The Opportunity This is a high-impact leadership role combining commercial ownership, multi-site operational management, and people leadership at scale. The National Head of Branch Network will be responsible for building a consistent, high-performing branch model that delivers strong conversion from appointment to instruction, excellent customer outcomes, and efficient cost-to-serve across all locations. This is a field-based role requiring a highly visible leader who spends significant time in branches, coaching managers, solving operational issues, and driving performance through direct engagement. Key Responsibilities Commercial Performance & Network Leadership Own the performance of the national branch network across revenue, conversion, customer satisfaction, and cost-to-serve Deliver and manage branch-level scorecards aligned to commercial and quality outcomes Drive key commercial levers including appointment-to-instruction conversion, advisor productivity, and cross-sell performance Report monthly performance against EBITDA and network KPIs to the COO and executive team Leadership of Branch Managers Lead, coach, and develop 8 Branch Managers as accountable site leaders Recruit and onboard missing Branch Managers as a priority deliverable Establish a structured performance cadence including 1:1s, monthly reviews, and quarterly talent planning Build a strong leadership pipeline and succession plan across the branch network Set clear expectations for performance, standards, and accountability Operating Model & Customer Experience Define and embed a consistent branch operating model across all sites Oversee customer journey standards, appointment handling, and service delivery Maintain the balance between branch-based and home appointments Drive local market performance and support branch-level growth initiatives Ensure high-quality customer experience and compliance with regulatory standards Capacity Planning & Call Centre Partnership Work in close partnership with the Head of Lead Generation Call Centre Co-own the "Booked : Instruct" metric across the organisation Align appointment demand with advisor capacity across all branches Participate in weekly forecasting and capacity planning reviews Ensure efficient scheduling and utilisation of Legal Advisor capacity Estate, Growth & Operational Development Own branch estate strategy including openings, closures, relocations, and acquisitions Support the launch and performance of flagship and new sites (including Manchester) Oversee integration of acquired will-banks and customer portfolios Work with Property, Finance, and Operations teams on expansion strategy Drive continuous improvement across the operating model Compliance & Governance Partnership Operate within the regulatory framework set by Supervision, Compliance, and Complaints teams Ensure consistent adherence to data protection, safeguarding, and regulatory standards Embed compliance as part of day-to-day branch performance and leadership behaviour Maintain high standards of audit readiness and operational discipline About You We are keen to speak with candidates who have: Proven experience leading a multi-site branch or regional network (ideally 8+ locations) Strong track record of managing managers and leading through a leadership layer Commercially driven mindset with clear P&L or EBITDA accountability Experience delivering sales or conversion growth across a distributed network Strong coaching and leadership capability with a focus on performance improvement Experience in regulated, customer-facing environments such as legal services, financial services, insurance, funeral planning, or similar sectors Willingness to be highly field-based and spend significant time in branches Package Salary: Negotiable Performance-related bonus scheme (EBITDA and balanced scorecard based) Indicative OTE available subject to structure Senior national leadership role with strategic influence Field-based position (UK-wide, HQ Derby) Apply For a confidential discussion regarding this opportunity, please contact SF Partners directly.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 28, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
HR Advisor Up to £36,000 plus excellent benefits (£2-3k annual bonus, discounts, fun team days, unlimited holiday and much more) Permanent & Full Time Nottingham/Derby border (Suited to candidates located in areas such as - Beeston, Long Eaton, Stapleford, Wollaton, Ilkeston, Heanor, Eastwood and areas of Derbyshire) Onsite with flexibility SF Partners are exclusively partnering with our client in Derbyshire, on a fantastic opportunity to join a business at a genuinely exciting stage of growth, supporting a workforce of circa 600 employees, where people, culture, and employee experience are central to their ongoing success. You will be joining a collaborative, supportive and down-to-earth HR team of around 6 where no two days are the same. This is a varied, hands-on role where you will play a key part in delivering a high-quality, responsive HR service across the business. Key responsibilities include: - Managing a shared HR inbox, ensuring timely, professional and consistent responses - Acting as the first point of contact for day-to-day employee HR queries, providing clear and practical advice - Producing monthly management information and operational HR reports - Maintaining and updating HR systems accurately and efficiently - Drafting HR documentation including template letters, policies, procedures and supporting materials - Liaising with third-party benefits and payroll providers, ensuring smooth communication and employee updates - Supporting flexible working requests and maternity review meetings - End-to-end recruitment and selection activity - Coordinating onboarding and leaver processes to ensure a seamless employee experience - Supporting pay review processes and benchmarking activity - Providing guidance and support on employee relations matters - Supporting employee engagement initiatives and contributing to positive conflict resolution approaches - Keeping up to date with employment legislation and HR best practice - Contributing to a variety of HR projects across the wider team What we are looking for: - Ideally CIPD Level 3/5 qualified (or working towards), or equivalent HR experience - Strong understanding of core HR processes with excellent administration and organisational skills - A proactive, hands-on approach with a strong willingness to learn and develop - Confident communicator with the ability to build effective relationships at all levels
May 28, 2026
Full time
HR Advisor Up to £36,000 plus excellent benefits (£2-3k annual bonus, discounts, fun team days, unlimited holiday and much more) Permanent & Full Time Nottingham/Derby border (Suited to candidates located in areas such as - Beeston, Long Eaton, Stapleford, Wollaton, Ilkeston, Heanor, Eastwood and areas of Derbyshire) Onsite with flexibility SF Partners are exclusively partnering with our client in Derbyshire, on a fantastic opportunity to join a business at a genuinely exciting stage of growth, supporting a workforce of circa 600 employees, where people, culture, and employee experience are central to their ongoing success. You will be joining a collaborative, supportive and down-to-earth HR team of around 6 where no two days are the same. This is a varied, hands-on role where you will play a key part in delivering a high-quality, responsive HR service across the business. Key responsibilities include: - Managing a shared HR inbox, ensuring timely, professional and consistent responses - Acting as the first point of contact for day-to-day employee HR queries, providing clear and practical advice - Producing monthly management information and operational HR reports - Maintaining and updating HR systems accurately and efficiently - Drafting HR documentation including template letters, policies, procedures and supporting materials - Liaising with third-party benefits and payroll providers, ensuring smooth communication and employee updates - Supporting flexible working requests and maternity review meetings - End-to-end recruitment and selection activity - Coordinating onboarding and leaver processes to ensure a seamless employee experience - Supporting pay review processes and benchmarking activity - Providing guidance and support on employee relations matters - Supporting employee engagement initiatives and contributing to positive conflict resolution approaches - Keeping up to date with employment legislation and HR best practice - Contributing to a variety of HR projects across the wider team What we are looking for: - Ideally CIPD Level 3/5 qualified (or working towards), or equivalent HR experience - Strong understanding of core HR processes with excellent administration and organisational skills - A proactive, hands-on approach with a strong willingness to learn and develop - Confident communicator with the ability to build effective relationships at all levels
Lime Professional Services
Newcastle Upon Tyne, Tyne And Wear
Our client is a fully Independent Chartered Financial Advisory firm based in Newcastle, who have a passion for Financial Planning and providing impartial expert advice across Financial Planning, Wealth Management, Pensions & Retirement Planning and Inheritance Tax. We are urgently seeking a Paraplanner to join an existing team providing Paraplanning support to a number of Advisers within the Business, this role can either be office based, hybrid, or remote working. You will work closely with the Advisory team to design, develop, and implement comprehensive financial plans that exceed clients' expectations. Specifically you will be responsible for: Preparing analysis of client s existing portfolio Provision of technical support to Advisers Completing calculations (i.e., income tax, IHT, Capital Gains Tax, Lifetime Allowance, Pension Annual Allowance, Carry Forward, Chargeable Gains, Cashflow Modelling etc.) Working closely with the Adviser to research and formulate appropriate advice Preparation of Recommendation Reports and supplementary documentation Adherence to compliance procedures, core values and high standards of client service Regular liaison with product providers, account managers and clients Develop and maintain knowledge and understanding of financial products and markets to meet regulatory requirements and personal development needs Ideally we are seeking a fully qualified and experienced Paraplanner for this role whom has c3-4 years experience working as a Paraplanner, however we will consider candidates whom are partially through completing their Diploma as long as you have some hands on experience within Paraplanning and / or Report Writing. A great salary and working environment is offered along with a great benefits structure as below: A full-time position Up-to £40,000 gross per annum (depending upon experience level) 25 days holiday entitlement + bank holidays Annual pay review with performance linked pay increases 9-5.30pm, access to flexible working hours when required, and remote working possible Reach your career goals with outstanding training and progression, including internal and external training programmes up to Adviser Full sponsorship for financial advice qualifications Study days for relevant examinations Company social events
May 28, 2026
Full time
Our client is a fully Independent Chartered Financial Advisory firm based in Newcastle, who have a passion for Financial Planning and providing impartial expert advice across Financial Planning, Wealth Management, Pensions & Retirement Planning and Inheritance Tax. We are urgently seeking a Paraplanner to join an existing team providing Paraplanning support to a number of Advisers within the Business, this role can either be office based, hybrid, or remote working. You will work closely with the Advisory team to design, develop, and implement comprehensive financial plans that exceed clients' expectations. Specifically you will be responsible for: Preparing analysis of client s existing portfolio Provision of technical support to Advisers Completing calculations (i.e., income tax, IHT, Capital Gains Tax, Lifetime Allowance, Pension Annual Allowance, Carry Forward, Chargeable Gains, Cashflow Modelling etc.) Working closely with the Adviser to research and formulate appropriate advice Preparation of Recommendation Reports and supplementary documentation Adherence to compliance procedures, core values and high standards of client service Regular liaison with product providers, account managers and clients Develop and maintain knowledge and understanding of financial products and markets to meet regulatory requirements and personal development needs Ideally we are seeking a fully qualified and experienced Paraplanner for this role whom has c3-4 years experience working as a Paraplanner, however we will consider candidates whom are partially through completing their Diploma as long as you have some hands on experience within Paraplanning and / or Report Writing. A great salary and working environment is offered along with a great benefits structure as below: A full-time position Up-to £40,000 gross per annum (depending upon experience level) 25 days holiday entitlement + bank holidays Annual pay review with performance linked pay increases 9-5.30pm, access to flexible working hours when required, and remote working possible Reach your career goals with outstanding training and progression, including internal and external training programmes up to Adviser Full sponsorship for financial advice qualifications Study days for relevant examinations Company social events
Artis HR are currently supporting a leading professional services organisation with the recruitment of an experienced HR Advisor to join their established and highly regarded HR team on an initial 6 month fixed term contract. This is a fantastic opportunity for an ambitious and commercially minded HR professional looking for a varied generalist role within a collaborative and supportive environment. The successful candidate will work closely with managers and stakeholders across the business, providing high quality HR advice and support across a broad range of people matters. The role would particularly suit candidates with experience gained within professional services or financial services environments who are comfortable operating in fast-paced, stakeholder-led businesses. Key responsibilities will include: -Providing pragmatic and commercially focused HR advice to managers and employees -Supporting on employee relations matters including performance management, absence management and disciplinary/grievance cases -Advising on employment legislation and HR best practice -Supporting recruitment, talent and employee development initiatives -Building strong relationships with stakeholders across multiple business areas -Assisting with HR reporting, trends analysis and HR projects -Working collaboratively with wider HR teams to ensure a seamless employee experience -Championing continuous improvement and contributing to ongoing HR initiatives The successful candidate will have: -Proven experience in a HR Advisor/generalist HR role -Experience within professional services or financial services highly desirable -Strong ER knowledge and understanding of UK employment law -Excellent communication and stakeholder management skills -The ability to manage multiple priorities in a busy environment -A proactive, solutions-focused and collaborative approach -CIPD qualification or working towards desirable -Availability to start immediately or at very short notice This role offers hybrid working with 2 days per week based in the office. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
May 28, 2026
Seasonal
Artis HR are currently supporting a leading professional services organisation with the recruitment of an experienced HR Advisor to join their established and highly regarded HR team on an initial 6 month fixed term contract. This is a fantastic opportunity for an ambitious and commercially minded HR professional looking for a varied generalist role within a collaborative and supportive environment. The successful candidate will work closely with managers and stakeholders across the business, providing high quality HR advice and support across a broad range of people matters. The role would particularly suit candidates with experience gained within professional services or financial services environments who are comfortable operating in fast-paced, stakeholder-led businesses. Key responsibilities will include: -Providing pragmatic and commercially focused HR advice to managers and employees -Supporting on employee relations matters including performance management, absence management and disciplinary/grievance cases -Advising on employment legislation and HR best practice -Supporting recruitment, talent and employee development initiatives -Building strong relationships with stakeholders across multiple business areas -Assisting with HR reporting, trends analysis and HR projects -Working collaboratively with wider HR teams to ensure a seamless employee experience -Championing continuous improvement and contributing to ongoing HR initiatives The successful candidate will have: -Proven experience in a HR Advisor/generalist HR role -Experience within professional services or financial services highly desirable -Strong ER knowledge and understanding of UK employment law -Excellent communication and stakeholder management skills -The ability to manage multiple priorities in a busy environment -A proactive, solutions-focused and collaborative approach -CIPD qualification or working towards desirable -Availability to start immediately or at very short notice This role offers hybrid working with 2 days per week based in the office. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Cloud Infra Engg- GCP Location: Remote Team: Performance Optimization Squad About the Role Want to make a multi-million-dollar impact on one of the world's largest Kubernetes fleets? We are looking for a hands-on Cloud Efficiency Engineer to join our Core Infrastructure team. This isn't a reporting or advisory role. You will be directly optimizing our massive, JVM-heavy infrastructure-tuning autoscalers, profiling services, and finding the perfect balance between peak reliability and cloud cost efficiency. What You'll Do Optimize GKE at Scale: Hands-on rightsizing of massive Kubernetes workloads and advanced autoscaler tuning. Profile JVM Services: Deep-dive into Java performance, interpret GC logs, and tune heap/thread configurations to maximize efficiency. Drive Financial Impact: Translate cloud pricing models and scheduling decisions into tangible, multi-million-dollar savings. Navigate Trade-offs: Masterfully balance infrastructure reliability with aggressive cost optimization. What We're Looking For 5+ years of experience in cloud infrastructure with a proven, hands-on track record in resource efficiency (not just monitoring). Deep Cloud & K8s expertise: Strong knowledge of GCP/GKE (or equivalent AWS/Azure depth with a willingness to switch). Strong Java/JVM skills: Ability to profile services, debug resource contention, and optimize runtime configurations. Proven results: You have personally implemented cost-optimization initiatives that delivered measurable savings in a cloud-native environment. Quick Perks Highly competitive salary, equity, and premium benefits. Flexible work policy (work from home or the office). Massively scalable tech stack with real engineering autonomy. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
May 28, 2026
Contractor
Cloud Infra Engg- GCP Location: Remote Team: Performance Optimization Squad About the Role Want to make a multi-million-dollar impact on one of the world's largest Kubernetes fleets? We are looking for a hands-on Cloud Efficiency Engineer to join our Core Infrastructure team. This isn't a reporting or advisory role. You will be directly optimizing our massive, JVM-heavy infrastructure-tuning autoscalers, profiling services, and finding the perfect balance between peak reliability and cloud cost efficiency. What You'll Do Optimize GKE at Scale: Hands-on rightsizing of massive Kubernetes workloads and advanced autoscaler tuning. Profile JVM Services: Deep-dive into Java performance, interpret GC logs, and tune heap/thread configurations to maximize efficiency. Drive Financial Impact: Translate cloud pricing models and scheduling decisions into tangible, multi-million-dollar savings. Navigate Trade-offs: Masterfully balance infrastructure reliability with aggressive cost optimization. What We're Looking For 5+ years of experience in cloud infrastructure with a proven, hands-on track record in resource efficiency (not just monitoring). Deep Cloud & K8s expertise: Strong knowledge of GCP/GKE (or equivalent AWS/Azure depth with a willingness to switch). Strong Java/JVM skills: Ability to profile services, debug resource contention, and optimize runtime configurations. Proven results: You have personally implemented cost-optimization initiatives that delivered measurable savings in a cloud-native environment. Quick Perks Highly competitive salary, equity, and premium benefits. Flexible work policy (work from home or the office). Massively scalable tech stack with real engineering autonomy. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Senior Business Development Manager - Fund Services Own your market. Build your brand. Win new business. A highly respected fund services provider is hiring a new business-focused Senior BDM to drive growth across fund administration, AIFM, and related services . This is a pure hunter role with full autonomy - ideal for someone who thrives on opening doors, building relationships, and converting opportunities. What You'll Do Drive new business growth across fund admin / AIFM services Build and execute your own go-to-market approach Develop a strong network of fund managers, advisors & intermediaries Represent the business at industry events, conferences & client meetings Lead pitches, RFPs, and complex sales cycles from origin to close What You Bring Proven new business track record in fund services, fund administration or AIFM Strong industry network and relationship-building capability Entrepreneurial mindset - comfortable with autonomy and ownership Skilled at navigating long, consultative sales processes Why Join? Highly collaborative, low-ego culture with strong internal support Backed by an experienced and well-regarded senior leadership team Real opportunity to shape go-to-market strategy and make your mark Established reputation with strong foundations to accelerate growth If you're a well-connected BD professional hungry to build and win in the fund services space, this is your move.
May 28, 2026
Full time
Senior Business Development Manager - Fund Services Own your market. Build your brand. Win new business. A highly respected fund services provider is hiring a new business-focused Senior BDM to drive growth across fund administration, AIFM, and related services . This is a pure hunter role with full autonomy - ideal for someone who thrives on opening doors, building relationships, and converting opportunities. What You'll Do Drive new business growth across fund admin / AIFM services Build and execute your own go-to-market approach Develop a strong network of fund managers, advisors & intermediaries Represent the business at industry events, conferences & client meetings Lead pitches, RFPs, and complex sales cycles from origin to close What You Bring Proven new business track record in fund services, fund administration or AIFM Strong industry network and relationship-building capability Entrepreneurial mindset - comfortable with autonomy and ownership Skilled at navigating long, consultative sales processes Why Join? Highly collaborative, low-ego culture with strong internal support Backed by an experienced and well-regarded senior leadership team Real opportunity to shape go-to-market strategy and make your mark Established reputation with strong foundations to accelerate growth If you're a well-connected BD professional hungry to build and win in the fund services space, this is your move.
R&D Tax Manager Location: Derby, United Kingdom Working Pattern: Hybrid - minimum 2 days in office Benefits: Quarterly team bonus, annual profit share bonus, pension, 4x salary death in service, training and development support, tech scheme, savings club, 24/7 GP, 25 days holiday plus bank holidays and Christmas shutdown About the Role An established and growing specialist advisory firm is looking to appoint a qualified R&D Tax Manager to support the continued development of its R&D tax function. This is a varied role suited to a technically strong R&D tax professional who is confident managing claims, advising clients, supporting internal processes and contributing to strong client relationships. The successful candidate will work alongside existing Tax Managers and senior colleagues, helping to deliver high-quality, compliant R&D tax work while also supporting the development of Tax Assistants as the team continues to grow. The role requires someone who combines technical credibility with a polished, client-facing approach. You will be comfortable speaking with business owners, finance teams and technical stakeholders, able to explain the R&D scheme clearly, and confident identifying opportunities to add value through excellent client service. Key Responsibilities Manage the end-to-end delivery of R&D tax claims, including scoping, eligibility assessment, technical interviews, costing, report writing, submission support and enquiry readiness Review and prepare robust technical narratives and cost methodologies in line with current HMRC guidance and best practice Interpret R&D tax legislation and guidance, ensuring clients receive clear, accurate and commercially practical advice Work closely with clients to understand their projects, technical challenges, qualifying activity and supporting evidence Support the management of client portfolios, ensuring claims progress efficiently and deadlines are met Work collaboratively with other Tax Managers, Tax Assistants and wider internal teams to deliver a consistent, high-quality client experience Help mentor and support Tax Assistants as the team grows, reviewing work and providing guidance where required Identify opportunities to deepen client relationships and support future growth through excellent service and commercially aware conversations Uphold high standards of compliance, professionalism, accountability and client care across all areas of the role Skills & Experience Required Strong technical knowledge of R&D tax relief and current HMRC expectations Proven experience managing R&D tax claims from initial assessment through to submission Ability to produce clear, well-structured technical reports and supporting claim documentation Confident client-facing communication skills, with the ability to speak credibly with finance, technical and senior business stakeholders Strong attention to detail and a disciplined approach to compliance, evidence gathering and record keeping Commercially minded, with the ability to build trust, spot opportunities and support long-term client relationships Collaborative team player who can work effectively alongside managers and support junior team members Professional, proactive and standards-driven, with a positive approach to continuous improvement The Person The ideal candidate will be technically capable, commercially aware and confident in a client-facing environment. They will bring credibility, professionalism and energy to the role, with the ability to balance high-quality R&D tax delivery with strong relationship management. This position would suit someone who enjoys being close to clients, takes pride in producing defensible and compliant work, and wants to play an important role in a growing team where standards, service and accountability are key.
May 28, 2026
Full time
R&D Tax Manager Location: Derby, United Kingdom Working Pattern: Hybrid - minimum 2 days in office Benefits: Quarterly team bonus, annual profit share bonus, pension, 4x salary death in service, training and development support, tech scheme, savings club, 24/7 GP, 25 days holiday plus bank holidays and Christmas shutdown About the Role An established and growing specialist advisory firm is looking to appoint a qualified R&D Tax Manager to support the continued development of its R&D tax function. This is a varied role suited to a technically strong R&D tax professional who is confident managing claims, advising clients, supporting internal processes and contributing to strong client relationships. The successful candidate will work alongside existing Tax Managers and senior colleagues, helping to deliver high-quality, compliant R&D tax work while also supporting the development of Tax Assistants as the team continues to grow. The role requires someone who combines technical credibility with a polished, client-facing approach. You will be comfortable speaking with business owners, finance teams and technical stakeholders, able to explain the R&D scheme clearly, and confident identifying opportunities to add value through excellent client service. Key Responsibilities Manage the end-to-end delivery of R&D tax claims, including scoping, eligibility assessment, technical interviews, costing, report writing, submission support and enquiry readiness Review and prepare robust technical narratives and cost methodologies in line with current HMRC guidance and best practice Interpret R&D tax legislation and guidance, ensuring clients receive clear, accurate and commercially practical advice Work closely with clients to understand their projects, technical challenges, qualifying activity and supporting evidence Support the management of client portfolios, ensuring claims progress efficiently and deadlines are met Work collaboratively with other Tax Managers, Tax Assistants and wider internal teams to deliver a consistent, high-quality client experience Help mentor and support Tax Assistants as the team grows, reviewing work and providing guidance where required Identify opportunities to deepen client relationships and support future growth through excellent service and commercially aware conversations Uphold high standards of compliance, professionalism, accountability and client care across all areas of the role Skills & Experience Required Strong technical knowledge of R&D tax relief and current HMRC expectations Proven experience managing R&D tax claims from initial assessment through to submission Ability to produce clear, well-structured technical reports and supporting claim documentation Confident client-facing communication skills, with the ability to speak credibly with finance, technical and senior business stakeholders Strong attention to detail and a disciplined approach to compliance, evidence gathering and record keeping Commercially minded, with the ability to build trust, spot opportunities and support long-term client relationships Collaborative team player who can work effectively alongside managers and support junior team members Professional, proactive and standards-driven, with a positive approach to continuous improvement The Person The ideal candidate will be technically capable, commercially aware and confident in a client-facing environment. They will bring credibility, professionalism and energy to the role, with the ability to balance high-quality R&D tax delivery with strong relationship management. This position would suit someone who enjoys being close to clients, takes pride in producing defensible and compliant work, and wants to play an important role in a growing team where standards, service and accountability are key.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
Our ClientAre you a strategic HR leader ready to build, shape, and influence a people function from the ground up?We are partnering with a fast-growing, customer-focused organisation seeking a Human Resources Manager to lead its people strategy during an exciting phase of expansion and transformation.The opportunityThis is a high-impact, stand-alone leadership role with significant scope to grow and evolve. Reporting directly to the Managing Director, you will: Design and deliver a commercially focused HR strategy Build a people-first culture aligned with organisational growth Establish and lead learning & development initiatives Drive performance, engagement, and retention Act as a trusted advisor to senior leaders and operational teamsYou'll have the autonomy to shape the function, influence decision-making, and embed best-in-class HR practices across the organisation.What You'll Bring Proven experience building or scaling an HR function Strong employee relations expertise in complex environments A track record of influencing senior stakeholders Excellent communication, coaching, and decision-making skills The ability to balance strategic thinking with hands-on delivery Experience in fast-paced or high-growth businessesContactIf you are commercially minded HR leader who thrives in dynamic, evolving environments please get in touch.Shona - /
May 28, 2026
Full time
Our ClientAre you a strategic HR leader ready to build, shape, and influence a people function from the ground up?We are partnering with a fast-growing, customer-focused organisation seeking a Human Resources Manager to lead its people strategy during an exciting phase of expansion and transformation.The opportunityThis is a high-impact, stand-alone leadership role with significant scope to grow and evolve. Reporting directly to the Managing Director, you will: Design and deliver a commercially focused HR strategy Build a people-first culture aligned with organisational growth Establish and lead learning & development initiatives Drive performance, engagement, and retention Act as a trusted advisor to senior leaders and operational teamsYou'll have the autonomy to shape the function, influence decision-making, and embed best-in-class HR practices across the organisation.What You'll Bring Proven experience building or scaling an HR function Strong employee relations expertise in complex environments A track record of influencing senior stakeholders Excellent communication, coaching, and decision-making skills The ability to balance strategic thinking with hands-on delivery Experience in fast-paced or high-growth businessesContactIf you are commercially minded HR leader who thrives in dynamic, evolving environments please get in touch.Shona - /
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 28, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Job Title Audit Assistant Manager Not-for-Profit Location London Salary £58,000 - £64,000 Our client, a Top 15 accountancy firm, is looking to appoint an Audit Assistant Manager to join their specialist Non-Profit team in London. You'll be joining a collaborative and highly respected team, working closely with Partners and Directors to deliver audit, accounting, and advisory services to a broad portfolio of non-profit clients including charities, education providers, and membership organisations. This role offers a strong balance of client-facing responsibility, team leadership, and technical exposure, making it an excellent opportunity for an experienced Audit Senior or Supervisor looking to take the next step into management. What you will be doing as an Audit Assistant Manager - Not-for-Profit Managing a portfolio of non-profit clients including charities, schools, academies, and other organisations Leading audits from planning through to completion, ensuring deadlines and budgets are met Reviewing audit files, statutory accounts, and team output to a high technical standard Supervising, coaching, and developing junior team members and seniors Acting as a key point of contact for clients, building strong and long-lasting relationships Preparing and reviewing statutory accounts under FRS102 and IFRS Drafting audit findings, recommendations, and client reports for senior stakeholders Supporting Partners and Directors with client delivery, business development, and proposals Assisting with ad hoc advisory projects including benchmarking, management reporting, and sector-specific assignments Attending client meetings, sector events, and contributing to wider team initiatives What you will need to succeed as an Audit Assistant Manager - Not-for-Profit ACA or ACCA qualified (or equivalent) Strong audit experience within practice, including managing audits and supervising teams Experience working with non-profit organisations such as charities, education, or similar sectors Technically strong across key accounting and audit frameworks Confident communicator with the ability to engage with senior stakeholders including Trustees and Governors Strong organisational and project management skills with the ability to manage multiple assignments Proactive and commercially aware mindset with strong problem-solving abilities Experience using systems such as CCH, Xero, QuickBooks, or similar is advantageous but not essential Why join this firm? Competitive salary and benefits package Hybrid working model Strong focus on work-life balance Ongoing training and professional development Exposure to a high-quality and varied client base A people-focused culture with genuine career progression opportunities Support towards further qualifications (e.g. CTA or STEP) What next? The client is keen to start interviewing NOW! So, if you are interested, please apply ASAP! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
May 28, 2026
Full time
Job Title Audit Assistant Manager Not-for-Profit Location London Salary £58,000 - £64,000 Our client, a Top 15 accountancy firm, is looking to appoint an Audit Assistant Manager to join their specialist Non-Profit team in London. You'll be joining a collaborative and highly respected team, working closely with Partners and Directors to deliver audit, accounting, and advisory services to a broad portfolio of non-profit clients including charities, education providers, and membership organisations. This role offers a strong balance of client-facing responsibility, team leadership, and technical exposure, making it an excellent opportunity for an experienced Audit Senior or Supervisor looking to take the next step into management. What you will be doing as an Audit Assistant Manager - Not-for-Profit Managing a portfolio of non-profit clients including charities, schools, academies, and other organisations Leading audits from planning through to completion, ensuring deadlines and budgets are met Reviewing audit files, statutory accounts, and team output to a high technical standard Supervising, coaching, and developing junior team members and seniors Acting as a key point of contact for clients, building strong and long-lasting relationships Preparing and reviewing statutory accounts under FRS102 and IFRS Drafting audit findings, recommendations, and client reports for senior stakeholders Supporting Partners and Directors with client delivery, business development, and proposals Assisting with ad hoc advisory projects including benchmarking, management reporting, and sector-specific assignments Attending client meetings, sector events, and contributing to wider team initiatives What you will need to succeed as an Audit Assistant Manager - Not-for-Profit ACA or ACCA qualified (or equivalent) Strong audit experience within practice, including managing audits and supervising teams Experience working with non-profit organisations such as charities, education, or similar sectors Technically strong across key accounting and audit frameworks Confident communicator with the ability to engage with senior stakeholders including Trustees and Governors Strong organisational and project management skills with the ability to manage multiple assignments Proactive and commercially aware mindset with strong problem-solving abilities Experience using systems such as CCH, Xero, QuickBooks, or similar is advantageous but not essential Why join this firm? Competitive salary and benefits package Hybrid working model Strong focus on work-life balance Ongoing training and professional development Exposure to a high-quality and varied client base A people-focused culture with genuine career progression opportunities Support towards further qualifications (e.g. CTA or STEP) What next? The client is keen to start interviewing NOW! So, if you are interested, please apply ASAP! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Protocol Education
Newcastle Upon Tyne, Tyne And Wear
Education Recruitment Consultant - Join the Team That's Shaping Futures! £28,000 - £34,000 base salary depending on experience plus £5k to £20k extra in OTE At Protocol Education, we don't just fill jobs-we change lives. We're in the business of connecting passionate educators with the schools that need them most, making a real impact in classrooms across the UK. If you're ambitious, people-focused, and ready to build a career with purpose, this could be the perfect opportunity for you! Why Join Protocol Education? Career that grows with you - Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands-on training, and regular opportunities for promotion. A supportive team - We work hard, celebrate success, and back each other every step of the way. Make a real difference - Help schools find incredible educators, and help educators find their perfect role. Every placement you make has an impact. Uncapped commission - The harder you work, the more you earn. Simple. Work-life balance - Hybrid working options available once you're established in the role. Perks & rewards - From wellness programs and referral bonuses to incentive prizes and exclusive discounts, we make sure our team feels valued. What You'll Be Doing Building relationships - Connect with schools and educators, understand their needs, and match the right people to the right opportunities. Growing your network - Develop a strong candidate pipeline and expand your client base with expert guidance and support. Becoming a trusted advisor - Engage with school decision-makers and offer tailored recruitment solutions. Keeping up with education trends - Stay informed on what's happening in the sector to provide market-leading insights. Hitting (and exceeding) targets - Drive your own success in a performance-led role where results are rewarded. Who You Are Sales-driven - Whether you've worked in recruitment, sales, or customer service, you thrive in a target-driven environment. ? Vehicle Driver - Applicants must have a full UK Driving License and access to their own vehicle ( Don't worry we pay mileage on your travel to client visits) Confident & people-focused - You love building relationships, talking to people, and making connections. Resilient & ambitious - You're self-motivated, proactive, and eager to learn and grow. Organised & adaptable - You can juggle multiple tasks and stay ahead in a fast-paced setting. Passionate about education - You understand the impact of great teaching (even if you haven't worked in education before). Benefits that actually make a difference Uncapped Commission Structure 28 days' holiday + bank holidays plus an extra day for every year you stay (up to 33) and option to buy up to 5 more days (all pro-rata for part time roles) Enhanced paid family leave (after probation pass) to help new parents and long-term carers Medical cash plan (after probation pass) making contributions towards everyday health costs such as dental, optical and prescriptions Life insurance from day one (up to 4x salary ) PLUS free wellbeing support with access to 24/7 GP, counselling, medical second opinions, physiotherapy and lifestyle coaching Pension contributions from both of us (after 3 months) Discounts access to different options to help your money go further Flexible benefits you choose such as extra holiday, healthcare, bikes, gym, electric cars & Give As You Earn (after probation pass) Learn & grow with us we invest in your development with ongoing learning, training and career growth opportunities Volunteer days 3 paid volunteer days each year, with two dedicated to education Because great people deserve great benefits. By joining Supporting Education Group, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all. Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.
May 28, 2026
Full time
Education Recruitment Consultant - Join the Team That's Shaping Futures! £28,000 - £34,000 base salary depending on experience plus £5k to £20k extra in OTE At Protocol Education, we don't just fill jobs-we change lives. We're in the business of connecting passionate educators with the schools that need them most, making a real impact in classrooms across the UK. If you're ambitious, people-focused, and ready to build a career with purpose, this could be the perfect opportunity for you! Why Join Protocol Education? Career that grows with you - Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands-on training, and regular opportunities for promotion. A supportive team - We work hard, celebrate success, and back each other every step of the way. Make a real difference - Help schools find incredible educators, and help educators find their perfect role. Every placement you make has an impact. Uncapped commission - The harder you work, the more you earn. Simple. Work-life balance - Hybrid working options available once you're established in the role. Perks & rewards - From wellness programs and referral bonuses to incentive prizes and exclusive discounts, we make sure our team feels valued. What You'll Be Doing Building relationships - Connect with schools and educators, understand their needs, and match the right people to the right opportunities. Growing your network - Develop a strong candidate pipeline and expand your client base with expert guidance and support. Becoming a trusted advisor - Engage with school decision-makers and offer tailored recruitment solutions. Keeping up with education trends - Stay informed on what's happening in the sector to provide market-leading insights. Hitting (and exceeding) targets - Drive your own success in a performance-led role where results are rewarded. Who You Are Sales-driven - Whether you've worked in recruitment, sales, or customer service, you thrive in a target-driven environment. ? Vehicle Driver - Applicants must have a full UK Driving License and access to their own vehicle ( Don't worry we pay mileage on your travel to client visits) Confident & people-focused - You love building relationships, talking to people, and making connections. Resilient & ambitious - You're self-motivated, proactive, and eager to learn and grow. Organised & adaptable - You can juggle multiple tasks and stay ahead in a fast-paced setting. Passionate about education - You understand the impact of great teaching (even if you haven't worked in education before). Benefits that actually make a difference Uncapped Commission Structure 28 days' holiday + bank holidays plus an extra day for every year you stay (up to 33) and option to buy up to 5 more days (all pro-rata for part time roles) Enhanced paid family leave (after probation pass) to help new parents and long-term carers Medical cash plan (after probation pass) making contributions towards everyday health costs such as dental, optical and prescriptions Life insurance from day one (up to 4x salary ) PLUS free wellbeing support with access to 24/7 GP, counselling, medical second opinions, physiotherapy and lifestyle coaching Pension contributions from both of us (after 3 months) Discounts access to different options to help your money go further Flexible benefits you choose such as extra holiday, healthcare, bikes, gym, electric cars & Give As You Earn (after probation pass) Learn & grow with us we invest in your development with ongoing learning, training and career growth opportunities Volunteer days 3 paid volunteer days each year, with two dedicated to education Because great people deserve great benefits. By joining Supporting Education Group, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all. Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 28, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
May 28, 2026
Full time
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Medical/Customer Experience Specialist - (6 month Maternity Cover) Location: Home / Remote Start date : asap Hourly rate: £55,000 per year Duration: 6 months with possible extension to become permanent Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home Key Responsibilities: Build and nurture strong relationships with clinical teams and healthcare providers. Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions. Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features. Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks. Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops. Your Profile: We are looking for a dynamic, self-motivated individual with: A background in clinical healthcare or audiology, with proven experience in delivering effective training. Excellent relationship-building skills, whether over the phone or in-person. The ability to analyse data and draw insights to inform customer strategies. A proactive and solution-focused mindset, capable of thriving in a fast-paced environment. A willingness to travel extensively across the UK, holding a valid UK driving license. Please email your CV to: If you're ready to take on a rewarding challenge and make a real impact in healthcare, we want to hear from you! Apply today to join a vibrant team dedicated to excellence and innovation. This is your chance to be part of something great! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy tort you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 28, 2026
Contractor
Medical/Customer Experience Specialist - (6 month Maternity Cover) Location: Home / Remote Start date : asap Hourly rate: £55,000 per year Duration: 6 months with possible extension to become permanent Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home Key Responsibilities: Build and nurture strong relationships with clinical teams and healthcare providers. Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions. Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features. Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks. Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops. Your Profile: We are looking for a dynamic, self-motivated individual with: A background in clinical healthcare or audiology, with proven experience in delivering effective training. Excellent relationship-building skills, whether over the phone or in-person. The ability to analyse data and draw insights to inform customer strategies. A proactive and solution-focused mindset, capable of thriving in a fast-paced environment. A willingness to travel extensively across the UK, holding a valid UK driving license. Please email your CV to: If you're ready to take on a rewarding challenge and make a real impact in healthcare, we want to hear from you! Apply today to join a vibrant team dedicated to excellence and innovation. This is your chance to be part of something great! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy tort you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Anderson Knight Recruitment are delighted to be working exclusively with one of our key clients a highly respected and successful CA Firm based in the heart of Glasgow, in their search for a Senior Accountant . This is an exciting opportunity to join a forward-thinking and client-focused firm that continues to grow due to ongoing success and exceptional service delivery. Our client is seeking a fully Qualified Accountant (CA or ACCA) with a strong background in practice who is ready to take the next step in their career. Key Responsibilities: Managing a diverse portfolio of clients across various sectors Preparing and reviewing statutory accounts and financial statements Providing business advisory services and value-add solutions to clients Supporting junior team members through mentorship and review Liaising directly with clients, HMRC, and other third parties Contributing to the development and growth of client relationships Key Requirements: Fully Qualified Accountant (CA or ACCA) A proven track record of working within an accountancy practice Strong technical knowledge of accounting standards and tax Excellent communication and interpersonal skills A proactive, client-centric approach with the ability to build trusted relationships Commercially minded with the ability to identify opportunities to add value Why Apply? Join a successful and growing firm with an excellent reputation Central Glasgow location with modern office space Clear opportunities for progression and personal development Supportive and collaborative working culture Competitive salary and benefits package If you are an experienced Senior Accountant looking to further your career in a supportive and ambitious environment, then please apply using the link below.
May 28, 2026
Full time
Anderson Knight Recruitment are delighted to be working exclusively with one of our key clients a highly respected and successful CA Firm based in the heart of Glasgow, in their search for a Senior Accountant . This is an exciting opportunity to join a forward-thinking and client-focused firm that continues to grow due to ongoing success and exceptional service delivery. Our client is seeking a fully Qualified Accountant (CA or ACCA) with a strong background in practice who is ready to take the next step in their career. Key Responsibilities: Managing a diverse portfolio of clients across various sectors Preparing and reviewing statutory accounts and financial statements Providing business advisory services and value-add solutions to clients Supporting junior team members through mentorship and review Liaising directly with clients, HMRC, and other third parties Contributing to the development and growth of client relationships Key Requirements: Fully Qualified Accountant (CA or ACCA) A proven track record of working within an accountancy practice Strong technical knowledge of accounting standards and tax Excellent communication and interpersonal skills A proactive, client-centric approach with the ability to build trusted relationships Commercially minded with the ability to identify opportunities to add value Why Apply? Join a successful and growing firm with an excellent reputation Central Glasgow location with modern office space Clear opportunities for progression and personal development Supportive and collaborative working culture Competitive salary and benefits package If you are an experienced Senior Accountant looking to further your career in a supportive and ambitious environment, then please apply using the link below.
