Head of Loyalty West Sussex 82k - 92k DOE (including car allowance) Must be driver and have access to own vehicle Lloyd Recruitment Services is working with a leading travel and leisure membership organisation undergoing a significant period of investment and transformation. This is a rare opportunity to take ownership of a 20m+ membership and loyalty proposition and play a central role in shaping its future growth. With ambitious plans to grow membership by 2031, this is a senior leadership role focused on redefining how the organisation acquires, engages, and retains its members. The Head of Loyalty Role As Head of Loyalty, you will own the end-to-end loyalty and membership proposition, acting as the product and commercial lead for the organisation's core customer value offering. You will define membership structure, pricing, segmentation, and benefits, ensuring the proposition is commercially strong, scalable, and optimised for acquisition, retention, and lifetime value. Working closely with Marketing, IT, Operations, and Commercial teams, you will help shape a modern, data-led loyalty ecosystem that enhances customer engagement and drives sustainable growth. Head of Loyalty Key Responsibilities Own and develop the loyalty and membership product strategy Define pricing, tiers, segmentation, and value propositions Drive acquisition, retention, and lifetime value (LTV) growth Develop and optimise loyalty frameworks and member benefits Manage 21m+ membership revenue performance Use data and insight to reduce churn and improve engagement Support development of third-party and partnership channels Collaborate across Marketing, IT, Operations, and Commercial teams About You Senior experience in loyalty, membership, subscription, or product leadership roles Background in travel, leisure, tourism, hospitality, or B2C subscription businesses essential Strong commercial acumen including pricing, segmentation, and LTV optimisation Highly analytical with experience using data to drive decisions Proven cross-functional leadership experience in complex organisations Strategic thinker with strong delivery capability Why Apply Ownership of a major national loyalty and membership proposition Clear, ambitious growth agenda High-impact role with full commercial accountability Opportunity to shape a modern loyalty model at scale Strong benefits package and long-term development potential Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
May 07, 2026
Full time
Head of Loyalty West Sussex 82k - 92k DOE (including car allowance) Must be driver and have access to own vehicle Lloyd Recruitment Services is working with a leading travel and leisure membership organisation undergoing a significant period of investment and transformation. This is a rare opportunity to take ownership of a 20m+ membership and loyalty proposition and play a central role in shaping its future growth. With ambitious plans to grow membership by 2031, this is a senior leadership role focused on redefining how the organisation acquires, engages, and retains its members. The Head of Loyalty Role As Head of Loyalty, you will own the end-to-end loyalty and membership proposition, acting as the product and commercial lead for the organisation's core customer value offering. You will define membership structure, pricing, segmentation, and benefits, ensuring the proposition is commercially strong, scalable, and optimised for acquisition, retention, and lifetime value. Working closely with Marketing, IT, Operations, and Commercial teams, you will help shape a modern, data-led loyalty ecosystem that enhances customer engagement and drives sustainable growth. Head of Loyalty Key Responsibilities Own and develop the loyalty and membership product strategy Define pricing, tiers, segmentation, and value propositions Drive acquisition, retention, and lifetime value (LTV) growth Develop and optimise loyalty frameworks and member benefits Manage 21m+ membership revenue performance Use data and insight to reduce churn and improve engagement Support development of third-party and partnership channels Collaborate across Marketing, IT, Operations, and Commercial teams About You Senior experience in loyalty, membership, subscription, or product leadership roles Background in travel, leisure, tourism, hospitality, or B2C subscription businesses essential Strong commercial acumen including pricing, segmentation, and LTV optimisation Highly analytical with experience using data to drive decisions Proven cross-functional leadership experience in complex organisations Strategic thinker with strong delivery capability Why Apply Ownership of a major national loyalty and membership proposition Clear, ambitious growth agenda High-impact role with full commercial accountability Opportunity to shape a modern loyalty model at scale Strong benefits package and long-term development potential Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you'll keep our clubs running like a well oiled machine. It's your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you're getting the very best out of the people around you. A natural leader, you'll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness. You're super organised, so you'll have no problem multi tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that's a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They've got your back. And we've got yours. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs across Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits such as: Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast. Friends and Family discounted stays from £49 including breakfast. 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill. 30% discount on and off shift in our Village Hotel Starbucks stores. Excellent training and development including our Rising Stars and Talent Academy programmes. A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. A range of Well being and Healthcare benefits and monthly well being programmes for all employees to support your mental health. Putting your Mental Well being first with Mental Health first aiders and up to 2 mental health days to utilise annually. Financial wellbeing support and salary drawdown via Wagestream. Access to our Employee Assistance Programme, offering support and counselling. Flexible working hours. A fun, supportive and inclusive work environment with regular team events. Excellent Reward and Recognition Incentive schemes. Anniversary rewards for key milestones of service. Electric car salary sacrifice scheme. Have your birthday off guaranteed. Discounted Health Cash plan and Sick pay Insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay. Company Pension scheme. Life Insurance. T&C's apply based on your contract. But what we need from you: Own it. A passion for leisure and fitness. Good knowledge and experience of leisure operations. Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered. Motivational and passionate about developing others. Please note - All offers are subject to a successful DBS check in this role. Come and be part of something new & something special - Work, Grow & Play the Village Way! Compensation: To be discussed.
May 06, 2026
Full time
Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you'll keep our clubs running like a well oiled machine. It's your job to keep both our members happy, through efficient process and a dedication to customer excellence. Plus our team of fitness fanatical crew, to ensure you're getting the very best out of the people around you. A natural leader, you'll understand what makes a workplace great, and motivate your teams to push boundaries, through killer customer service, seamless operations and a passion for all things fitness. You're super organised, so you'll have no problem multi tasking to ensure all key areas are tackled, from managing the poolside to coaching members on the gym floor. You have a passion for helping others perform to their maximum potential, whether that's a member hell bent on smashing their goals or a team member keen to carve out a solid career in the fast paced fitness industry. They've got your back. And we've got yours. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs across Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits such as: Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year. Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast. Friends and Family discounted stays from £49 including breakfast. 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill. 30% discount on and off shift in our Village Hotel Starbucks stores. Excellent training and development including our Rising Stars and Talent Academy programmes. A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. A range of Well being and Healthcare benefits and monthly well being programmes for all employees to support your mental health. Putting your Mental Well being first with Mental Health first aiders and up to 2 mental health days to utilise annually. Financial wellbeing support and salary drawdown via Wagestream. Access to our Employee Assistance Programme, offering support and counselling. Flexible working hours. A fun, supportive and inclusive work environment with regular team events. Excellent Reward and Recognition Incentive schemes. Anniversary rewards for key milestones of service. Electric car salary sacrifice scheme. Have your birthday off guaranteed. Discounted Health Cash plan and Sick pay Insurance. A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. Enhanced maternity and paternity benefits and pay. Company Pension scheme. Life Insurance. T&C's apply based on your contract. But what we need from you: Own it. A passion for leisure and fitness. Good knowledge and experience of leisure operations. Attention to detail and a drive to ensure that the highest levels of member experience are consistently delivered. Motivational and passionate about developing others. Please note - All offers are subject to a successful DBS check in this role. Come and be part of something new & something special - Work, Grow & Play the Village Way! Compensation: To be discussed.
Finance Director Multi-site Retail Cheshire 120,000 - 140,000 + car + bonus The Opportunity This is a high-impact Finance Director role within a well-established, multi-site retail business operating at c. 100m turnover. The business has a proud heritage, commitment to customers, colleagues and the level of service it provides. The business has undergone transformation in recent years and progress remains strong with profit increasing year on year. The business is focused on strengthening financial performance, tightening control and driving consistency across operations. Finance sits at the centre of this, with clear ownership, visibility and accountability at leadership level. Reporting directly to the Managing Director, this role offers the opportunity to take full ownership of the finance function and play a key role in shaping the performance and direction of the business. The Role This is a broad Finance Director position with responsibility for financial strategy, control and reporting, alongside full leadership of the finance function. You will work closely with the Managing Director and senior leadership team to ensure the business has clear financial visibility, strong governance and disciplined financial management. Key responsibilities include: Defining and delivering the financial strategy in line with business objectives Acting as a key partner to the Managing Director, ensuring financial discipline and accountability across the organisation Full ownership of the finance function, including reporting, controls, compliance and team development Acting as Senior Accounting Officer (HMRC), ensuring robust financial governance and regulatory compliance Leading all aspects of working capital, cashflow and forecasting, with clear visibility at both business and group level Ensuring accuracy, integrity and timeliness of financial reporting Driving continuous improvement across financial processes, systems and controls Presenting financial performance and key metrics to senior stakeholders, including Group leadership and shareholders The Person We are looking for a Finance Director with strong technical capability, leadership experience and the confidence to operate at senior level. You will: Be a qualified accountant with experience operating as a Finance Director Have experience within a multi-site retail or consumer-facing environment Demonstrate strong expertise across financial reporting, controls, FP&A, cashflow and working capital Be confident presenting to and influencing senior stakeholders, including board-level audiences Bring a hands-on, structured and detail-focused approach Have the resilience and professionalism to operate effectively in a demanding environment Why Join True number one finance role with high visibility and accountability Direct reporting line to the Managing Director and exposure to Group leadership Responsibility for a c. 100m multi-site business Opportunity to lead, shape and strengthen the finance function Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH36034
May 06, 2026
Full time
Finance Director Multi-site Retail Cheshire 120,000 - 140,000 + car + bonus The Opportunity This is a high-impact Finance Director role within a well-established, multi-site retail business operating at c. 100m turnover. The business has a proud heritage, commitment to customers, colleagues and the level of service it provides. The business has undergone transformation in recent years and progress remains strong with profit increasing year on year. The business is focused on strengthening financial performance, tightening control and driving consistency across operations. Finance sits at the centre of this, with clear ownership, visibility and accountability at leadership level. Reporting directly to the Managing Director, this role offers the opportunity to take full ownership of the finance function and play a key role in shaping the performance and direction of the business. The Role This is a broad Finance Director position with responsibility for financial strategy, control and reporting, alongside full leadership of the finance function. You will work closely with the Managing Director and senior leadership team to ensure the business has clear financial visibility, strong governance and disciplined financial management. Key responsibilities include: Defining and delivering the financial strategy in line with business objectives Acting as a key partner to the Managing Director, ensuring financial discipline and accountability across the organisation Full ownership of the finance function, including reporting, controls, compliance and team development Acting as Senior Accounting Officer (HMRC), ensuring robust financial governance and regulatory compliance Leading all aspects of working capital, cashflow and forecasting, with clear visibility at both business and group level Ensuring accuracy, integrity and timeliness of financial reporting Driving continuous improvement across financial processes, systems and controls Presenting financial performance and key metrics to senior stakeholders, including Group leadership and shareholders The Person We are looking for a Finance Director with strong technical capability, leadership experience and the confidence to operate at senior level. You will: Be a qualified accountant with experience operating as a Finance Director Have experience within a multi-site retail or consumer-facing environment Demonstrate strong expertise across financial reporting, controls, FP&A, cashflow and working capital Be confident presenting to and influencing senior stakeholders, including board-level audiences Bring a hands-on, structured and detail-focused approach Have the resilience and professionalism to operate effectively in a demanding environment Why Join True number one finance role with high visibility and accountability Direct reporting line to the Managing Director and exposure to Group leadership Responsibility for a c. 100m multi-site business Opportunity to lead, shape and strengthen the finance function Zachary Daniels and our client are both equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH36034
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for a motivated and enthusiastic Cyber Security Officer to support the Federation's cyber security operations, governance, and risk activities. Working closely with experienced cyber professionals, you will gain hands on exposure to security monitoring, incident response, risk management, and cyber awareness, while developing your skills across both technical and GRC domains. Creativity and resourcefulness are important characteristics that are required for this role. We will encourage you to bring ideas to the team to improve the cyber security department going forward. This is an excellent opportunity for someone looking to build a long term career in cyber security within a supportive and collaborative environment. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Cyber Operations and Monitoring Monitor security alerts and events from Microsoft Defender, Microsoft Sentinel, and related tooling. Perform initial triage of alerts, identifying false positives and escalating genuine issues. Assist with investigation of suspected phishing, malware, or account compromise incidents. Support evidence gathering, impact assessment, and post-incident reviews. Maintain accurate incident records and investigation notes. Governance, Risk and Compliance Support Support the maintenance of security policies, procedures, and control documentation. Assist with supplier due diligence and third-party cyber risk assessments. Help collect and organise audit evidence for internal and external audits. Support gap analysis activities against frameworks such as CIS 18 and Microsoft security benchmarks. Update risk registers, action trackers, and compliance documentation. For a full list of responsibilities, please download the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Experience studying cyber security (degree, apprenticeship, bootcamp, certification or self-study) Strong interest in cyber security and a desire to develop a career in the field Clear written and spoken communication skills Ability to explain basic technical concepts clearly and accurately Analytical mindset and attention to detail Willingness to learn and take feedback constructively Basic understanding of cyber threats such as phishing, malware and account compromise Comfortable using Microsoft tools (Teams, Word, Excel, PowerPoint) Professional, calm approach when dealing with security issues For a full job specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, t his will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. ? WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
May 06, 2026
Full time
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for a motivated and enthusiastic Cyber Security Officer to support the Federation's cyber security operations, governance, and risk activities. Working closely with experienced cyber professionals, you will gain hands on exposure to security monitoring, incident response, risk management, and cyber awareness, while developing your skills across both technical and GRC domains. Creativity and resourcefulness are important characteristics that are required for this role. We will encourage you to bring ideas to the team to improve the cyber security department going forward. This is an excellent opportunity for someone looking to build a long term career in cyber security within a supportive and collaborative environment. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Cyber Operations and Monitoring Monitor security alerts and events from Microsoft Defender, Microsoft Sentinel, and related tooling. Perform initial triage of alerts, identifying false positives and escalating genuine issues. Assist with investigation of suspected phishing, malware, or account compromise incidents. Support evidence gathering, impact assessment, and post-incident reviews. Maintain accurate incident records and investigation notes. Governance, Risk and Compliance Support Support the maintenance of security policies, procedures, and control documentation. Assist with supplier due diligence and third-party cyber risk assessments. Help collect and organise audit evidence for internal and external audits. Support gap analysis activities against frameworks such as CIS 18 and Microsoft security benchmarks. Update risk registers, action trackers, and compliance documentation. For a full list of responsibilities, please download the Job Pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: Experience studying cyber security (degree, apprenticeship, bootcamp, certification or self-study) Strong interest in cyber security and a desire to develop a career in the field Clear written and spoken communication skills Ability to explain basic technical concepts clearly and accurately Analytical mindset and attention to detail Willingness to learn and take feedback constructively Basic understanding of cyber threats such as phishing, malware and account compromise Comfortable using Microsoft tools (Teams, Word, Excel, PowerPoint) Professional, calm approach when dealing with security issues For a full job specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, t his will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. ? WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits, support programmes and initiatives including: Excellent opportunities for continuous professional development and career progression Annual performance and loyalty bonus Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts Harris Wellbeing Cash Plan including cover for routine and specialist healthcare Employee Assistance Programme for free and confidential advice Cycle to work salary sacrifice scheme Wide range of shopping, leisure, and travel discounts 20% off at Tapi Carpets, exclusive to Harris employees Interest-free ICT and season ticket loans For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Project Manager Home-Based (with the expectation to work from our client's Coventry office at least once a week) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Project Manager to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £38,420 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues through 'Peppy' - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers This is your chance to grow and develop your project management career with our client's trusted organisation and lead a vital service supporting individuals affected by cancer. You'll step into a role where you can broaden your experience across multiple areas, growing your expertise and advancing your skillset whilst positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren't alone at a life-shattering point. The Role As a Project Manager, you will support the delivery and development of a project, ensuring high-quality, client-focused services are delivered that improve their wellbeing. Specifically, in support of the Operations Manager, you will manage performance, resources and delivery to ensure outcomes are achieved, leading a team of staff and volunteers, ensuring services remain responsive, effective and aligned. A key element of this role will be to oversee a service that supports individuals affected by cancer through the provision of specialist guidance and support, ensuring targets, outcomes and quality standards are met. Additionally, you will: - Build and maintain strong relationships with partners and stakeholders - Monitor performance, budgets and risks, ensuring effective service delivery - Produce reports on project performance, impact and financials - Ensure compliance with quality standards, safeguarding and regulatory requirements - Drive continuous improvement through evaluation and service development About You To be considered as a Project Manager, you will need: - Proven experience in project management - Strong leadership experience, with the ability to manage and motivate teams and volunteers - Experience of working to targets, managing workloads, and meeting deadlines - Good IT skills and experience using systems to support service delivery and reporting - The ability to work both independently and collaboratively within a wider team - The ability to oversee the budget - Excellent communication and interpersonal skills, with the ability to build effective partnerships - Strong problem-solving skills with the ability to identify and address challenges proactively - Empathy and understanding of individuals facing challenging life circumstances The closing date for this role is 12th May 2026. Other organisations may call this role Project Manager, Programme Manager, Service Manager, or Charity Project Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to lead a vital service and make a meaningful impact as a Project Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 05, 2026
Full time
Project Manager Home-Based (with the expectation to work from our client's Coventry office at least once a week) The Organisation Our client provides free, confidential and independent guidance on a wide range of issues, from benefits and housing to employment and debt. As part of partnership, they deliver dedicated financial guidance services for people affected by cancer, helping individuals access benefits, grants and tailored support. They are now looking for a Project Manager to join them on a full-time, permanent basis, working 37 hours per week. Your Rewards - Salary of £38,420 - Flexible working arrangements - Fees paid for membership of relevant professional bodies - Regular professional development - Health & Wellbeing services provided through Employee Assistance Programme 'Health Assured' - Specialised professional support for a range of issues through 'Peppy' - Cycle to Work Scheme - Free eye tests and contribution towards lenses/spectacles for computer users if appropriate - Standing desks and walking meetings - Discounts on leisure facilities and a range of discounted offers This is your chance to grow and develop your project management career with our client's trusted organisation and lead a vital service supporting individuals affected by cancer. You'll step into a role where you can broaden your experience across multiple areas, growing your expertise and advancing your skillset whilst positively impacting the lives of one of the most deserving groups of people. Cancer is a brutal, unfair and indiscriminate disease, and those affected and their families need all the help available to them. This role will play a critical part in providing that support and ensuring they aren't alone at a life-shattering point. The Role As a Project Manager, you will support the delivery and development of a project, ensuring high-quality, client-focused services are delivered that improve their wellbeing. Specifically, in support of the Operations Manager, you will manage performance, resources and delivery to ensure outcomes are achieved, leading a team of staff and volunteers, ensuring services remain responsive, effective and aligned. A key element of this role will be to oversee a service that supports individuals affected by cancer through the provision of specialist guidance and support, ensuring targets, outcomes and quality standards are met. Additionally, you will: - Build and maintain strong relationships with partners and stakeholders - Monitor performance, budgets and risks, ensuring effective service delivery - Produce reports on project performance, impact and financials - Ensure compliance with quality standards, safeguarding and regulatory requirements - Drive continuous improvement through evaluation and service development About You To be considered as a Project Manager, you will need: - Proven experience in project management - Strong leadership experience, with the ability to manage and motivate teams and volunteers - Experience of working to targets, managing workloads, and meeting deadlines - Good IT skills and experience using systems to support service delivery and reporting - The ability to work both independently and collaboratively within a wider team - The ability to oversee the budget - Excellent communication and interpersonal skills, with the ability to build effective partnerships - Strong problem-solving skills with the ability to identify and address challenges proactively - Empathy and understanding of individuals facing challenging life circumstances The closing date for this role is 12th May 2026. Other organisations may call this role Project Manager, Programme Manager, Service Manager, or Charity Project Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you're ready to lead a vital service and make a meaningful impact as a Project Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Hotel Operations Manager - 53k Are you an experienced operations professional looking for a rewarding role within Scotland s vibrant hotel industry? We re partnering with a well-established Hotel to find a dedicated and dynamic Operations Manager. In this permanent position, you'll oversee the day-to-day running of the hotel, ensuring exceptional service standards, efficient operational processes, and a warm, welcoming environment for guests and visitors alike. This role offers a fantastic opportunity to lead a respected organisation, optimise operational efficiencies, and make a real impact in a beautiful setting. You ll be the driving force behind smooth operations, staff coordination, and the continual enhancement of guest experience. What you ll need: Proven experience in operations management, preferably within the hospitality or leisure sector Strong leadership skills with the ability to motivate and manage a team effectively Excellent organisational and problem-solving abilities Good communication skills, both written and verbal Ability to work under pressure and adapt to changing priorities A proactive approach with a keen eye for detail This is a fantastic opportunity to become part of a respected hotel, offering a competitive salary and benefits package. You ll enjoy working in a scenic location with a passionate team, where your skills will be truly valued. Our client prides itself on delivering an outstanding experience for its members and guests, and as Operations Manager, you ll play a key role in maintaining those high standards. If you re ready to take the next step in your career within a dynamic leisure environment, we d love to hear from you. Get in touch today to explore this opportunity and help shape the future of this well-loved hotel.
May 05, 2026
Full time
Hotel Operations Manager - 53k Are you an experienced operations professional looking for a rewarding role within Scotland s vibrant hotel industry? We re partnering with a well-established Hotel to find a dedicated and dynamic Operations Manager. In this permanent position, you'll oversee the day-to-day running of the hotel, ensuring exceptional service standards, efficient operational processes, and a warm, welcoming environment for guests and visitors alike. This role offers a fantastic opportunity to lead a respected organisation, optimise operational efficiencies, and make a real impact in a beautiful setting. You ll be the driving force behind smooth operations, staff coordination, and the continual enhancement of guest experience. What you ll need: Proven experience in operations management, preferably within the hospitality or leisure sector Strong leadership skills with the ability to motivate and manage a team effectively Excellent organisational and problem-solving abilities Good communication skills, both written and verbal Ability to work under pressure and adapt to changing priorities A proactive approach with a keen eye for detail This is a fantastic opportunity to become part of a respected hotel, offering a competitive salary and benefits package. You ll enjoy working in a scenic location with a passionate team, where your skills will be truly valued. Our client prides itself on delivering an outstanding experience for its members and guests, and as Operations Manager, you ll play a key role in maintaining those high standards. If you re ready to take the next step in your career within a dynamic leisure environment, we d love to hear from you. Get in touch today to explore this opportunity and help shape the future of this well-loved hotel.
Job Description Ready for a New Challenge? Become a Care Team Leader with Lifeways in Edinburgh Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact? Lifeways is seeking a dedicated Care Team Leader to support our Registered Manager in leading the day-to-day operations of Heron Court , a purpose-built supported living service with 24 individual flats designed to promote independence for people with Learning Disabilities and Autism. This is a fantastic opportunity to join a well-established team and contribute to delivering high-quality, person-centred care. What We Offer We believe in investing in our people. When you're supported, you succeed-and so do the individuals we support. Our benefits include: Over £2,000 in annual rewards Cycle to Work Scheme - Save up to £1,000 Gym discounts - Save up to £192 annually Eye care and health cash plans 10% discount at B&Q for all team members Blue Light Card eligibility - Discounts on shopping, food, leisure and more £200 for every successful referral 3% employer pension contribution 8 paid training days per year Access to recognised qualifications and apprenticeships Career Progression Whether you're already a Team Leader or Senior Support Worker with an NVQ/QCF in Health & Social Care, or a committed Care Assistant ready to take the next step, Lifeways offers excellent training and development to help you build a rewarding career. "What gets me up on a cold and wet morning is the people I support and my team. I love doing this job and I can't see myself doing anything else." - Geoff, Team Leader at Lifeways Your Role As a Care Team Leader , you will: Lead and motivate a team of support workers Ensure high standards of person-centred care Support recruitment and staff development through supervisions and interviews Communicate effectively with staff, external professionals, and the people we support Maintain accurate records using strong written and IT skills Apply Today If you're passionate about care, confident in your leadership abilities, and ready to make a difference, we'd love to hear from you. Take the next step in your career with Lifeways. LWGSC
May 05, 2026
Full time
Job Description Ready for a New Challenge? Become a Care Team Leader with Lifeways in Edinburgh Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact? Lifeways is seeking a dedicated Care Team Leader to support our Registered Manager in leading the day-to-day operations of Heron Court , a purpose-built supported living service with 24 individual flats designed to promote independence for people with Learning Disabilities and Autism. This is a fantastic opportunity to join a well-established team and contribute to delivering high-quality, person-centred care. What We Offer We believe in investing in our people. When you're supported, you succeed-and so do the individuals we support. Our benefits include: Over £2,000 in annual rewards Cycle to Work Scheme - Save up to £1,000 Gym discounts - Save up to £192 annually Eye care and health cash plans 10% discount at B&Q for all team members Blue Light Card eligibility - Discounts on shopping, food, leisure and more £200 for every successful referral 3% employer pension contribution 8 paid training days per year Access to recognised qualifications and apprenticeships Career Progression Whether you're already a Team Leader or Senior Support Worker with an NVQ/QCF in Health & Social Care, or a committed Care Assistant ready to take the next step, Lifeways offers excellent training and development to help you build a rewarding career. "What gets me up on a cold and wet morning is the people I support and my team. I love doing this job and I can't see myself doing anything else." - Geoff, Team Leader at Lifeways Your Role As a Care Team Leader , you will: Lead and motivate a team of support workers Ensure high standards of person-centred care Support recruitment and staff development through supervisions and interviews Communicate effectively with staff, external professionals, and the people we support Maintain accurate records using strong written and IT skills Apply Today If you're passionate about care, confident in your leadership abilities, and ready to make a difference, we'd love to hear from you. Take the next step in your career with Lifeways. LWGSC
General Manager sought by thriving Leisure/ Hospitality business in Essex. If you have managerial experience within hospitality, leisure or retail then this is the ideal opportunity to join this fast-growing, market leading business. We are looking for an ambitious GM or AGM who are looking to grow their career at this busy site and this market-leading brand. My Client is the market leader in their field. They offer an exciting mix of hospitality and leisure at their sites which are situated across the UK. Their reputation is built on a strong product offering backed by great customer service. As an employer they are committed to training and developing their teams with an emphasis on person growth and progression. They are now looking for a General Manager for their site in Essex: You will be a dedicated professional who is looking to build their career within the Hospitality/Leisure industry. The ideal candidate comes from a hospitality, leisure or retail background Must be used to managing teams of 15+ Understands KPIs and can analyse the P+L You will need to hold a driver's licence and have your own transport. Responsibilities Oversee daily operations of the site, ensuring high standards of service and guest satisfaction. Manage and train staff, fostering a positive team environment. Ensure compliance with health and safety regulations and maintain cleanliness in all areas. Develop and implement strategies to enhance guest experiences and drive business growth. Maintain inventory and manage supplies to support operational needs. My Client offers a generous salary package and a chance for real career progression an an exciting environment. Interviews are happening shortly so please apply by return or contact Ian Gerstein for further information.
May 05, 2026
Full time
General Manager sought by thriving Leisure/ Hospitality business in Essex. If you have managerial experience within hospitality, leisure or retail then this is the ideal opportunity to join this fast-growing, market leading business. We are looking for an ambitious GM or AGM who are looking to grow their career at this busy site and this market-leading brand. My Client is the market leader in their field. They offer an exciting mix of hospitality and leisure at their sites which are situated across the UK. Their reputation is built on a strong product offering backed by great customer service. As an employer they are committed to training and developing their teams with an emphasis on person growth and progression. They are now looking for a General Manager for their site in Essex: You will be a dedicated professional who is looking to build their career within the Hospitality/Leisure industry. The ideal candidate comes from a hospitality, leisure or retail background Must be used to managing teams of 15+ Understands KPIs and can analyse the P+L You will need to hold a driver's licence and have your own transport. Responsibilities Oversee daily operations of the site, ensuring high standards of service and guest satisfaction. Manage and train staff, fostering a positive team environment. Ensure compliance with health and safety regulations and maintain cleanliness in all areas. Develop and implement strategies to enhance guest experiences and drive business growth. Maintain inventory and manage supplies to support operational needs. My Client offers a generous salary package and a chance for real career progression an an exciting environment. Interviews are happening shortly so please apply by return or contact Ian Gerstein for further information.
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
May 05, 2026
Full time
Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Barons Eden - Commercial
Moreton-in-marsh, Gloucestershire
Group Head of Procurement Location: Moreton-in-Marsh, with travel to Multi-site (across Barons Eden properties) Contract: Full-Time, Permanent At Barons Eden, we're passionate about creating exceptional experiences that nurture the wellbeing of our guests and our people. From award winning spas to thoughtfully curated hospitality, every detail matters. To support the next chapter of our journey, we're looking for a Group Head of Procurement who will help shape how we source, partner, and deliver excellence across our portfolio. About the Role The Group Head of Procurement will lead the execution of a group wide procurement strategy that strengthens our commercial performance while enhancing our renowned guest experience, ensuring consistent supply, value led supplier relationships, cost efficiency, and quality across all locations. This role is central to supporting guest experience by securing high quality products and services - embedding consistency, rigour, and commercial insight into all procurement activity, spanning spa products, food and beverage, consumables, FF&E, utilities, technology, and capital projects while ensuring quality, sustainability, and operational efficiency remain at the forefront. Collaborating closely with multiple functions & business leaders, the incumbent will implement best practice procurement processes, negotiate contracts, and drive value through optimal sourcing. Key Responsibilities Leadership Contributing to the development and drive the implementation of a cohesive procurement strategy aligned with Barons Eden's long term vision and commercial objectives. Leading category planning across key spend areas, including F&B, spa products, FF&E, consumables, maintenance, utilities, professional services, and technology. Supporting capital projects from a procurement standpoint, offering expertise and guidance rather than direct project leadership. Operations Overseeing sourcing, evaluation, tendering, purchasing, and contract negotiation processes across the group. Ensuring compliance and consistency in procurement processes, documentation, and approvals, championing best practice and centralised system adoption. Leading procurement involvement in refurbishment and capital projects, ensuring timelines, budgets, and specifications are successfully met. Driving cost optimisation across all purchasing categories while safeguarding quality and guest standards. Collaborating with BI team to analyse spend patterns and identify savings opportunities across sites. Ensuring pricing consistency and contract adherence across the hotel and spa estate. Monitoring and analysing procurement performance spend data, savings delivery, category insights to support informed decision-making. Collaborating with Finance & Managing Directors to monitor budgets, forecasting, and cashflow planning linked to procurement activity. Supplier & Contract Management Building and maintaining strong, collaborative supplier partnerships that reflect our commitment to quality, sustainability, and innovation. Establishing KPI frameworks, SLAs, and structured performance review processes to ensure excellence and contractual compliance. Maintaining oversight of supply chain risk, including modern slavery considerations, ethical sourcing and supply chain resilience. Developing and embed a robust supplier governance framework covering selection, due diligence, performance management, and exit planning. Championing continuous improvement, value engineering, and cost optimisation without compromising quality or guest experience. Maintaining accurate procurement records, product specifications, and supply contracts. People & Culture Championing a continuous improvement approach, working closely with Managing Directors and departmental leaders to ensure purchasing decisions reflect operational needs and guest expectations. Promoting procurement best practice across the organisation, ensuring policies, processes, and training are effectively communicated and embedded. Leading initiatives to source sustainable, ethical, and environmentally conscious products. Reducing waste, packaging, and carbon footprint through smarter procurement decisions. Partnering with suppliers to introduce eco friendly product ranges for spa, housekeeping, and Food & Beverage. About You You will be a commercially astute procurement leader with experience operating at group or multi site level, ideally within hospitality, leisure, retail, or a similarly complex environment. You'll bring: Have proven experience delivering procurement strategies across diverse spend categories. Have excellent contract negotiation and supplier management capability. Have a data driven, analytical mindset with the ability to turn insight into action. Have confidence influencing senior stakeholders across finance and operations. Have a passion for quality, sustainability, and continuous improvement. Have a pragmatic, collaborative approach with the credibility to drive change. Please note: sponsorship will not be provided for this role. Applicants must have the right to work in the UK and not require future sponsorship. Why Join Us You'll be part of a forward thinking, values led organisation where people are at the heart of everything we do. We're proud of our culture, our heritage, and our commitment to delivering extraordinary experiences. As Group Head of Procurement, you'll play a key role in shaping our future and championing excellence across every area of our operations. Competitive salary and bonus potential. Death in Service. Private Medical Cover. Complimentary use of our luxury leisure and spa facilities. Free on site parking. Refer a friend scheme. Discounts on overnight stays and spa days. 30% discount on food and beverage. 20% off on site shops. Excellent induction and ongoing training. Perkbox online benefits and discounts. A supportive, inclusive and inspiring work environment with real development opportunities.
May 04, 2026
Full time
Group Head of Procurement Location: Moreton-in-Marsh, with travel to Multi-site (across Barons Eden properties) Contract: Full-Time, Permanent At Barons Eden, we're passionate about creating exceptional experiences that nurture the wellbeing of our guests and our people. From award winning spas to thoughtfully curated hospitality, every detail matters. To support the next chapter of our journey, we're looking for a Group Head of Procurement who will help shape how we source, partner, and deliver excellence across our portfolio. About the Role The Group Head of Procurement will lead the execution of a group wide procurement strategy that strengthens our commercial performance while enhancing our renowned guest experience, ensuring consistent supply, value led supplier relationships, cost efficiency, and quality across all locations. This role is central to supporting guest experience by securing high quality products and services - embedding consistency, rigour, and commercial insight into all procurement activity, spanning spa products, food and beverage, consumables, FF&E, utilities, technology, and capital projects while ensuring quality, sustainability, and operational efficiency remain at the forefront. Collaborating closely with multiple functions & business leaders, the incumbent will implement best practice procurement processes, negotiate contracts, and drive value through optimal sourcing. Key Responsibilities Leadership Contributing to the development and drive the implementation of a cohesive procurement strategy aligned with Barons Eden's long term vision and commercial objectives. Leading category planning across key spend areas, including F&B, spa products, FF&E, consumables, maintenance, utilities, professional services, and technology. Supporting capital projects from a procurement standpoint, offering expertise and guidance rather than direct project leadership. Operations Overseeing sourcing, evaluation, tendering, purchasing, and contract negotiation processes across the group. Ensuring compliance and consistency in procurement processes, documentation, and approvals, championing best practice and centralised system adoption. Leading procurement involvement in refurbishment and capital projects, ensuring timelines, budgets, and specifications are successfully met. Driving cost optimisation across all purchasing categories while safeguarding quality and guest standards. Collaborating with BI team to analyse spend patterns and identify savings opportunities across sites. Ensuring pricing consistency and contract adherence across the hotel and spa estate. Monitoring and analysing procurement performance spend data, savings delivery, category insights to support informed decision-making. Collaborating with Finance & Managing Directors to monitor budgets, forecasting, and cashflow planning linked to procurement activity. Supplier & Contract Management Building and maintaining strong, collaborative supplier partnerships that reflect our commitment to quality, sustainability, and innovation. Establishing KPI frameworks, SLAs, and structured performance review processes to ensure excellence and contractual compliance. Maintaining oversight of supply chain risk, including modern slavery considerations, ethical sourcing and supply chain resilience. Developing and embed a robust supplier governance framework covering selection, due diligence, performance management, and exit planning. Championing continuous improvement, value engineering, and cost optimisation without compromising quality or guest experience. Maintaining accurate procurement records, product specifications, and supply contracts. People & Culture Championing a continuous improvement approach, working closely with Managing Directors and departmental leaders to ensure purchasing decisions reflect operational needs and guest expectations. Promoting procurement best practice across the organisation, ensuring policies, processes, and training are effectively communicated and embedded. Leading initiatives to source sustainable, ethical, and environmentally conscious products. Reducing waste, packaging, and carbon footprint through smarter procurement decisions. Partnering with suppliers to introduce eco friendly product ranges for spa, housekeeping, and Food & Beverage. About You You will be a commercially astute procurement leader with experience operating at group or multi site level, ideally within hospitality, leisure, retail, or a similarly complex environment. You'll bring: Have proven experience delivering procurement strategies across diverse spend categories. Have excellent contract negotiation and supplier management capability. Have a data driven, analytical mindset with the ability to turn insight into action. Have confidence influencing senior stakeholders across finance and operations. Have a passion for quality, sustainability, and continuous improvement. Have a pragmatic, collaborative approach with the credibility to drive change. Please note: sponsorship will not be provided for this role. Applicants must have the right to work in the UK and not require future sponsorship. Why Join Us You'll be part of a forward thinking, values led organisation where people are at the heart of everything we do. We're proud of our culture, our heritage, and our commitment to delivering extraordinary experiences. As Group Head of Procurement, you'll play a key role in shaping our future and championing excellence across every area of our operations. Competitive salary and bonus potential. Death in Service. Private Medical Cover. Complimentary use of our luxury leisure and spa facilities. Free on site parking. Refer a friend scheme. Discounts on overnight stays and spa days. 30% discount on food and beverage. 20% off on site shops. Excellent induction and ongoing training. Perkbox online benefits and discounts. A supportive, inclusive and inspiring work environment with real development opportunities.
Store Manager Cambridge up to 40,000 Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge. This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include: Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35828
May 03, 2026
Full time
Store Manager Cambridge up to 40,000 Zachary Daniels is exclusively working with an exquisite Store in the heart of Cambridge. This rare opportunity is one not to be missed, they are looking for a dynamic, client focused Store Manager to head up the stunning location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or accessory background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include: Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH35828
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
May 03, 2026
Full time
Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
May 03, 2026
Full time
Acoustics Sales Manager Overview We are seeking a dynamic and experienced Acoustics Sales Manager to lead and drive the growth of our client's acoustics and audio department. This is a unique opportunity to take ownership of sales for an entire business unit, focusing on expanding their innovative audio spatial systems within the UK and supporting future expansion into the EU market. This company is a market leader in providing acoustic and thermal solutions for temporary structures, working with some of the biggest names in the marquee, events, and hospitality industries. With an ambitious five-year growth plan, we are looking for a motivated professional to join the team and contribute to their success. Responsibilities As an Acoustics Sales Manager, your key responsibilities will include: Identifying and pursuing new sales opportunities within the wedding, live-events, hospitality, and leisure sectors. Managing and growing relationships with existing clients, consultants, and structure providers. Preparing proposals, quotations, and technical presentations/demos for acoustic systems. Developing and leading the acoustics sales strategy in collaboration with the marketing team, including target market profiling and sales enablement. Working with Acoustic Consultants and Environmental Health Officers to understand and advise on customers' noise situations and appropriate mitigations. Supporting the collection and reporting of acoustic data for prospective customers. Advising clients on system design, site suitability, and acoustic treatment solutions. Collaborating with the Operations Manager and Acoustics team on pre-sales surveys and site assessments. Achieving and exceeding sales targets, with progress tracked through CRM systems. Attending industry events, exhibitions, and trade shows to promote our products. Providing regular market feedback to inform product development and marketing strategies. Qualifications To be successful in this role, you will need: A proven track record in technical sales within acoustic solutions, AV, or live-events. Completion of the IOA Diploma in Acoustics and Noise Control. A strong understanding of acoustic principles, sound insulation solutions, and audio systems. Familiarity with UK noise regulations for events and venues. Experience with Symetrix or similar DSP platforms (preferred but not essential). Excellent presentation, negotiation, and communication skills. The ability to build rapport with both technical and non-technical stakeholders. A self-motivated and target-driven attitude, with the ability to work autonomously. Willingness to travel frequently, including occasional overseas trips. A full UK driving licence. Day-to-Day Your day-to-day activities will include: Engaging with potential and existing clients to identify their needs and propose tailored acoustic solutions. Conducting site visits and pre-sales surveys to assess project requirements. Preparing and delivering compelling presentations and demonstrations of our products. Collaborating with internal teams to ensure seamless delivery and installation of solutions. Attending industry events and networking to build relationships and promote our brand. Monitoring sales performance and providing regular updates to the management team. Benefits We offer a competitive package, including: A basic salary of 45,000 to 55,000 per year, plus an uncapped commission structure. 23 days of annual leave plus bank holidays, with additional leave for length of service. Flexible working hours and hybrid arrangements where possible. A company pension scheme. Regular team socials and opportunities for professional development. Free on-site parking. Contact If you are ready to take on this exciting opportunity and contribute to the growth of our acoustics and audio department, we would love to hear from you. For more information on this or any other roles in acoustics, noise, and vibration, please contact Amir Gharaati of Penguin Recruitment.
Role Overview At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations. With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events. Key Responsibilities Service Leadership Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant. Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences. Be present and visible on the floor, supporting the team and engaging with guests. Step into a leadership role in the absence of managers, ensuring continuity of standards. Restaurant Excellence Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey. Support the delivery of refined and personalised service in line with luxury expectations. Assist in implementing and maintaining SOPs to ensure consistency and quality. Lead by example in service style, presentation, and guest interaction. Team Support and Development Supervise and support food and beverage assistants during service. Provide on the job coaching, guidance, and feedback to team members. Support daily briefings, ensuring the team is informed, confident, and service ready. Foster a positive, professional, and high performing team environment. Multi Outlet Support Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events. Adapt to business needs, supporting peak periods and special functions. Standards and Guest Experience Ensure all service areas are presented to a luxury standard at all times. Handle guest feedback confidently and professionally, escalating where required. Support the implementation of brand standards and evolving Forbes level service expectations. Operational Responsibilities Assist with opening and closing procedures across outlets. Ensure cleanliness, organisation, and readiness of all service areas. Support stock control, mise en place, and smooth service flow. Maintain compliance with health, safety, and licensing standards. About You Previous experience in a restaurant or hotel food and beverage supervisory role. Strong passion for restaurant service and guest experience. A hands on, proactive approach with confidence leading shifts. Excellent attention to detail and presentation standards. Strong communication and team leadership skills. Flexible and adaptable, with the ability to work a variety of shifts across the week. A desire to grow within a luxury hospitality environment. Why Join Us Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend a Friend bonus scheme.
May 02, 2026
Full time
Role Overview At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations. With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events. Key Responsibilities Service Leadership Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant. Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences. Be present and visible on the floor, supporting the team and engaging with guests. Step into a leadership role in the absence of managers, ensuring continuity of standards. Restaurant Excellence Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey. Support the delivery of refined and personalised service in line with luxury expectations. Assist in implementing and maintaining SOPs to ensure consistency and quality. Lead by example in service style, presentation, and guest interaction. Team Support and Development Supervise and support food and beverage assistants during service. Provide on the job coaching, guidance, and feedback to team members. Support daily briefings, ensuring the team is informed, confident, and service ready. Foster a positive, professional, and high performing team environment. Multi Outlet Support Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events. Adapt to business needs, supporting peak periods and special functions. Standards and Guest Experience Ensure all service areas are presented to a luxury standard at all times. Handle guest feedback confidently and professionally, escalating where required. Support the implementation of brand standards and evolving Forbes level service expectations. Operational Responsibilities Assist with opening and closing procedures across outlets. Ensure cleanliness, organisation, and readiness of all service areas. Support stock control, mise en place, and smooth service flow. Maintain compliance with health, safety, and licensing standards. About You Previous experience in a restaurant or hotel food and beverage supervisory role. Strong passion for restaurant service and guest experience. A hands on, proactive approach with confidence leading shifts. Excellent attention to detail and presentation standards. Strong communication and team leadership skills. Flexible and adaptable, with the ability to work a variety of shifts across the week. A desire to grow within a luxury hospitality environment. Why Join Us Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend a Friend bonus scheme.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for an Operations Manager to manager our Kent services. Salary: £35,000 - £40,000 pro rata Location: This role can be based in Maidstone or Canterbury but will require regular presence in both. We offer hybrid working with up to 2 days per week from home, with an expectation of a minimum of three days spent in face-to-face, in-person contact (e.g. in Women s Centres, Estates or external visits), and one of these days being a monthly visit to head office in Hammersmith Hours: 35 hours per week Contract: Fixed Term - until 31st March 2027 with potential to extend This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: As an experienced senior manager with a proven track record of leadership you will lead and manage the Advance commissioned services across your region, working collaboratively with fellow Advance managers, external agencies and key subcontracted partners to provide a consistent and holistic service. You will manage the front line workers who deliver a 1:1 advocacy service, as well as a Women s Interventions programme, through women s centres and hubs that fulfils the needs of the women accessing the service. About You: To be successful as the Operations Manager you will need the below experience and skills: - A thorough understanding of and knowledge of the issues relating to women in the criminal justice system - A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding - A good knowledge and understanding of organisational systems and frameworks, line management and project management - Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community - Experience with report writing, contract management and financial reporting including analysis of outcomes, outputs and gaps - Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact - The ability to work well within a team and responsibly on own initiative and of maintaining professional boundaries with staff, clients and partner agencies How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Sunday 17th May 2026 Interviews are taking place w/c 18th May Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days One-week paid carers s leave Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
May 02, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for an Operations Manager to manager our Kent services. Salary: £35,000 - £40,000 pro rata Location: This role can be based in Maidstone or Canterbury but will require regular presence in both. We offer hybrid working with up to 2 days per week from home, with an expectation of a minimum of three days spent in face-to-face, in-person contact (e.g. in Women s Centres, Estates or external visits), and one of these days being a monthly visit to head office in Hammersmith Hours: 35 hours per week Contract: Fixed Term - until 31st March 2027 with potential to extend This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: As an experienced senior manager with a proven track record of leadership you will lead and manage the Advance commissioned services across your region, working collaboratively with fellow Advance managers, external agencies and key subcontracted partners to provide a consistent and holistic service. You will manage the front line workers who deliver a 1:1 advocacy service, as well as a Women s Interventions programme, through women s centres and hubs that fulfils the needs of the women accessing the service. About You: To be successful as the Operations Manager you will need the below experience and skills: - A thorough understanding of and knowledge of the issues relating to women in the criminal justice system - A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding - A good knowledge and understanding of organisational systems and frameworks, line management and project management - Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community - Experience with report writing, contract management and financial reporting including analysis of outcomes, outputs and gaps - Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact - The ability to work well within a team and responsibly on own initiative and of maintaining professional boundaries with staff, clients and partner agencies How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Sunday 17th May 2026 Interviews are taking place w/c 18th May Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days One-week paid carers s leave Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
Role Purpose The Property Manager oversees the daily maintenance & grounds function of a hotel. They will ensure that all facilities remain efficient, safe, and compliant with industry standards. This role requires strong leadership skills, attention to detail, and a proactive approach to problem solving. This role plays a critical part in ensuring a high quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments. Using data and systems to manage the costs and efficiencies of the department. The Property Manager champions our values by being Guest Hearted in service delivery, applying Limitless Thinking to improve processes, Owning Our Impact through compliance and efficiency, and Winning as One by fostering engagement and collaboration. Responsibilities Facilities Management Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction. Plan and program PPM using systems and tools. Support the Maintenance & grounds teams at the properties, working with all team within the hotel, and across the portfolio to share best practice and support the business. Ensure brand standards, policies and legal compliance is delivered, monitored and recorded. Accountable for ensuring H&S policy and compliance is adhered to. Action plan and delegate tasks across a small team to ensure effectiveness of spends, plus ensuring our maintenance and PPM regime is clear and correct. Support grounds teams on site to deliver the required standards for our guests. Team Leadership Manage and lead a team of maintenance/grounds teams and external contractors, develop and coach the team to learn and grow. Develop and recruit a team to support the foundations of the function for properties. Budget Management Manage the facilities maintenance budgets for the hotel including R&M, Utilities, and support the delivery of capital maintenance, ensuring cost effective operations while maintaining property standards. Engage with the leadership team to forecast and plan budgets in year and forecast future years to support the business strategy and growth. Steer and facilitate Utility performance across the hotel and lead this across the management and team at the hotel. Supplier Management Maintain relationships with external vendors and contractors for specialised services, ensuring quality and compliance with contractual agreements. Use technology to support the function at property or centralised systems including BMS and CAFM systems. Safety and Compliance Ensure that the hotel complies with local, brand and legal regulations, including health and safety standards, food safety and all compliance measures. Ensure that our guests and teams are always in a safe and secure environment. Sustainability & Utility Initiatives Implement and promote sustainable practices across the hotel to reduce environmental impact. Drive the delivery of Utility targets through support, coaching and develop approaches to deliver financial results. Support the hotel's green teams and energy initiatives at property. Reporting and Documentation Maintain accurate records of maintenance activities, inspections, and repairs, and provide regular reports to regional management. Use systems and tools effectively to develop and manage the property FM function. Completion of capital requests. Behaviours and Essential Skills Proficient in facilities management software and Microsoft Office Suite. Strong guest service orientation with a hospitality mindset. Use of data within technology and portals to make correct decisions for the business need. Strong problem solving and decision making skills. Effective communication skills, both verbal and written. Adaptability and flexibility. High level of personal accountability and integrity. Ability to prioritise effectively in a fast paced environment. Essential Experience Experience of working in hospitality and leisure sector. Understanding of systems. Energy use and current strategies to reduce carbon and costs. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. If you require any assistance or reasonable adjustments while applying, please do not hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
May 01, 2026
Full time
Role Purpose The Property Manager oversees the daily maintenance & grounds function of a hotel. They will ensure that all facilities remain efficient, safe, and compliant with industry standards. This role requires strong leadership skills, attention to detail, and a proactive approach to problem solving. This role plays a critical part in ensuring a high quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments. Using data and systems to manage the costs and efficiencies of the department. The Property Manager champions our values by being Guest Hearted in service delivery, applying Limitless Thinking to improve processes, Owning Our Impact through compliance and efficiency, and Winning as One by fostering engagement and collaboration. Responsibilities Facilities Management Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction. Plan and program PPM using systems and tools. Support the Maintenance & grounds teams at the properties, working with all team within the hotel, and across the portfolio to share best practice and support the business. Ensure brand standards, policies and legal compliance is delivered, monitored and recorded. Accountable for ensuring H&S policy and compliance is adhered to. Action plan and delegate tasks across a small team to ensure effectiveness of spends, plus ensuring our maintenance and PPM regime is clear and correct. Support grounds teams on site to deliver the required standards for our guests. Team Leadership Manage and lead a team of maintenance/grounds teams and external contractors, develop and coach the team to learn and grow. Develop and recruit a team to support the foundations of the function for properties. Budget Management Manage the facilities maintenance budgets for the hotel including R&M, Utilities, and support the delivery of capital maintenance, ensuring cost effective operations while maintaining property standards. Engage with the leadership team to forecast and plan budgets in year and forecast future years to support the business strategy and growth. Steer and facilitate Utility performance across the hotel and lead this across the management and team at the hotel. Supplier Management Maintain relationships with external vendors and contractors for specialised services, ensuring quality and compliance with contractual agreements. Use technology to support the function at property or centralised systems including BMS and CAFM systems. Safety and Compliance Ensure that the hotel complies with local, brand and legal regulations, including health and safety standards, food safety and all compliance measures. Ensure that our guests and teams are always in a safe and secure environment. Sustainability & Utility Initiatives Implement and promote sustainable practices across the hotel to reduce environmental impact. Drive the delivery of Utility targets through support, coaching and develop approaches to deliver financial results. Support the hotel's green teams and energy initiatives at property. Reporting and Documentation Maintain accurate records of maintenance activities, inspections, and repairs, and provide regular reports to regional management. Use systems and tools effectively to develop and manage the property FM function. Completion of capital requests. Behaviours and Essential Skills Proficient in facilities management software and Microsoft Office Suite. Strong guest service orientation with a hospitality mindset. Use of data within technology and portals to make correct decisions for the business need. Strong problem solving and decision making skills. Effective communication skills, both verbal and written. Adaptability and flexibility. High level of personal accountability and integrity. Ability to prioritise effectively in a fast paced environment. Essential Experience Experience of working in hospitality and leisure sector. Understanding of systems. Energy use and current strategies to reduce carbon and costs. Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. If you require any assistance or reasonable adjustments while applying, please do not hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
Job Description Ready for a New Challenge? Become a Care Team Leader with Lifeways in Aberdeen Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact? Lifeways is seeking a dedicated Care Team Leader to support our Registered Manager in leading the day-to-day operations of our supported living services in Aberdeen. This is a fantastic opportunity to join a well-established team and contribute to delivering high-quality, person-centred care. What We Offer We believe in investing in our people. When you're supported, you succeed-and so do the individuals we support. Our benefits include: Over £2,000 in annual rewards Cycle to Work Scheme - Save up to £1,000 Gym discounts - Save up to £192 annually Eye care and health cash plans 10% discount at B&Q for all team members Blue Light Card eligibility - Discounts on shopping, food, leisure and more £200 for every successful referral 3% employer pension contribution 8 paid training days per year Access to recognised qualifications and apprenticeships Career Progression Whether you're already a Team Leader or Senior Support Worker with an NVQ/QCF in Health & Social Care, or a committed Care Assistant ready to take the next step, Lifeways offers excellent training and development to help you build a rewarding career. "What gets me up on a cold and wet morning is the people I support and my team. I love doing this job and I can't see myself doing anything else." - Geoff, Team Leader at Lifeways Your Role As a Care Team Leader , you will: Lead and motivate a team of support workers Ensure high standards of person-centred care Support recruitment and staff development through supervisions and interviews Communicate effectively with staff, external professionals, and the people we support Maintain accurate records using strong written and IT skills Apply Today If you're passionate about care, confident in your leadership abilities, and ready to make a difference, we'd love to hear from you. Take the next step in your career with Lifeways. LWGSC
May 01, 2026
Full time
Job Description Ready for a New Challenge? Become a Care Team Leader with Lifeways in Aberdeen Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact? Lifeways is seeking a dedicated Care Team Leader to support our Registered Manager in leading the day-to-day operations of our supported living services in Aberdeen. This is a fantastic opportunity to join a well-established team and contribute to delivering high-quality, person-centred care. What We Offer We believe in investing in our people. When you're supported, you succeed-and so do the individuals we support. Our benefits include: Over £2,000 in annual rewards Cycle to Work Scheme - Save up to £1,000 Gym discounts - Save up to £192 annually Eye care and health cash plans 10% discount at B&Q for all team members Blue Light Card eligibility - Discounts on shopping, food, leisure and more £200 for every successful referral 3% employer pension contribution 8 paid training days per year Access to recognised qualifications and apprenticeships Career Progression Whether you're already a Team Leader or Senior Support Worker with an NVQ/QCF in Health & Social Care, or a committed Care Assistant ready to take the next step, Lifeways offers excellent training and development to help you build a rewarding career. "What gets me up on a cold and wet morning is the people I support and my team. I love doing this job and I can't see myself doing anything else." - Geoff, Team Leader at Lifeways Your Role As a Care Team Leader , you will: Lead and motivate a team of support workers Ensure high standards of person-centred care Support recruitment and staff development through supervisions and interviews Communicate effectively with staff, external professionals, and the people we support Maintain accurate records using strong written and IT skills Apply Today If you're passionate about care, confident in your leadership abilities, and ready to make a difference, we'd love to hear from you. Take the next step in your career with Lifeways. LWGSC
We are looking for a motivated and forward-thinking Operations Manager to lead our service delivery team, supporting victims of crime across Hampshire and the Isle of Wight. This is a full-time role offered on a one-year fixed-term contract. The position is hybrid, with a minimum requirement of three days per week working from an office. Our offices are located in Basingstoke, Southampton, Portsmouth, and Chandlers Ford. Your preferred office base can be discussed; however, the role requires regular travel across Hampshire and the Isle of Wight. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Operations Manager, you will lead and manage the delivery of victim services in Hampshire & Isle of Wight You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development. Key Responsibilities As an Operations Manager you will: Manage and monitor service performance against KPIs and business plans. Lead and support your team through effective recruitment, training, and performance management. Build and maintain strong relationships with key external partners and stakeholders. Analyse data and produce reports to inform service improvements. Support strategic projects and represent Victim Support externally as required. About You We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact. Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do. Key skills and knowledge required for the role are: Understanding of voluntary and statutory agencies in criminal justice, health, and social care. Strong safeguarding knowledge and practice. Ability to analyse data and produce clear, evidence-based reports. Ability to build strong relationships with partner agencies This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 01, 2026
Full time
We are looking for a motivated and forward-thinking Operations Manager to lead our service delivery team, supporting victims of crime across Hampshire and the Isle of Wight. This is a full-time role offered on a one-year fixed-term contract. The position is hybrid, with a minimum requirement of three days per week working from an office. Our offices are located in Basingstoke, Southampton, Portsmouth, and Chandlers Ford. Your preferred office base can be discussed; however, the role requires regular travel across Hampshire and the Isle of Wight. What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Operations Manager, you will lead and manage the delivery of victim services in Hampshire & Isle of Wight You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development. Key Responsibilities As an Operations Manager you will: Manage and monitor service performance against KPIs and business plans. Lead and support your team through effective recruitment, training, and performance management. Build and maintain strong relationships with key external partners and stakeholders. Analyse data and produce reports to inform service improvements. Support strategic projects and represent Victim Support externally as required. About You We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact. Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do. Key skills and knowledge required for the role are: Understanding of voluntary and statutory agencies in criminal justice, health, and social care. Strong safeguarding knowledge and practice. Ability to analyse data and produce clear, evidence-based reports. Ability to build strong relationships with partner agencies This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We're looking for a dynamic Supply Chain Manager to join Biffa Polymers in Redcar, leading the end-to-end operation across procurement, warehousing, and logistics. A quick look at the role. To provide operational leadership for the Supply Chain function to coordinate materials, warehousing, and fulfilment activities at Biffa Polymers Redcar, ensuring production schedules, inventory levels, and customer requirements are consistently met. This role combines strategic oversight and operational accountability, aligning procurement, warehousing, inventory, and transport to deliver business objectives. The Supply Chain Manager will report to the Head of Supply Chain, driving efficiency, continuous improvement, and proactive resolution of operational challenges. Your core responsibilities. Lead end-to-end supply chain operations, owning feedstock procurement from internal Biffa sites (MRFs/PRFs) and external suppliers, ensuring quality, cost-effectiveness, and alignment with production and customer demand Partner with Commercial teams to coordinate customer deliveries, ensuring accuracy across documentation, compliance, and scheduling Take ownership of New Product Introduction (NPI) activities and customer trials, acting as the central point of contact to ensure operational readiness across materials, production, and fulfilment Collaborate cross-functionally to deliver operational plans, proactively managing service performance, risks, and issues to meet and exceed contractual commitments Monitor and drive Supply Chain KPIs, using data and performance metrics to improve service levels and operational efficiency Champion continuous improvement initiatives, identifying opportunities for cost reduction, process standardisation, and enhanced service delivery Own the non-conformance (NCR) process, leading root cause analysis and implementing corrective and preventative actions with internal teams and external partners Support strategic supply chain planning, including ERP system integrity, capacity forecasting, team development, and active participation in health and safety initiatives Our essential requirements. Degree level qualification in Supply Chain or a related field Advanced IT skills across Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) Full, current UK driving licence Minimum 5 years' experience in a materials planning, fulfilment, supply chain, or operations management role Professional supply chain qualification (desirable) NVQ Level 3 in Management (desirable) Previous experience within the recycling industry (desirable) And here's why you'll love it at Biffa. Competitive salary. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Changing the way the people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to Diversity Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
May 01, 2026
Full time
We're looking for a dynamic Supply Chain Manager to join Biffa Polymers in Redcar, leading the end-to-end operation across procurement, warehousing, and logistics. A quick look at the role. To provide operational leadership for the Supply Chain function to coordinate materials, warehousing, and fulfilment activities at Biffa Polymers Redcar, ensuring production schedules, inventory levels, and customer requirements are consistently met. This role combines strategic oversight and operational accountability, aligning procurement, warehousing, inventory, and transport to deliver business objectives. The Supply Chain Manager will report to the Head of Supply Chain, driving efficiency, continuous improvement, and proactive resolution of operational challenges. Your core responsibilities. Lead end-to-end supply chain operations, owning feedstock procurement from internal Biffa sites (MRFs/PRFs) and external suppliers, ensuring quality, cost-effectiveness, and alignment with production and customer demand Partner with Commercial teams to coordinate customer deliveries, ensuring accuracy across documentation, compliance, and scheduling Take ownership of New Product Introduction (NPI) activities and customer trials, acting as the central point of contact to ensure operational readiness across materials, production, and fulfilment Collaborate cross-functionally to deliver operational plans, proactively managing service performance, risks, and issues to meet and exceed contractual commitments Monitor and drive Supply Chain KPIs, using data and performance metrics to improve service levels and operational efficiency Champion continuous improvement initiatives, identifying opportunities for cost reduction, process standardisation, and enhanced service delivery Own the non-conformance (NCR) process, leading root cause analysis and implementing corrective and preventative actions with internal teams and external partners Support strategic supply chain planning, including ERP system integrity, capacity forecasting, team development, and active participation in health and safety initiatives Our essential requirements. Degree level qualification in Supply Chain or a related field Advanced IT skills across Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) Full, current UK driving licence Minimum 5 years' experience in a materials planning, fulfilment, supply chain, or operations management role Professional supply chain qualification (desirable) NVQ Level 3 in Management (desirable) Previous experience within the recycling industry (desirable) And here's why you'll love it at Biffa. Competitive salary. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Changing the way the people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to Diversity Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
May 01, 2026
Full time
Role Overview We are seeking a passionate and detail-oriented Breakfast Manager to lead and deliver an exceptional breakfast experience at JA Mar Hall. As part of our journey towards Forbes luxury standards, this role is pivotal in setting the tone for the guest day ensuring every breakfast service is warm, polished, and flawlessly executed. You will take ownership of the breakfast operation five days per week, leading the team from the floor and ensuring service is both efficient and elevated. Key Responsibilities of the Breakfast Manager will include: Breakfast Service Leadership Lead and manage breakfast service operations, ensuring a smooth, high quality guest experience Be present and visible on the floor, leading by example and engaging with guests Ensure all service is delivered to luxury standards, with attention to detail and personalisation Team Management Lead, motivate, and develop the breakfast team including supervisors and food and beverage assistants Conduct daily briefings to set expectations and communicate priorities Provide ongoing coaching and feedback to enhance performance and confidence Standards and Guest Experience Implement and uphold SOPs aligned with luxury and Forbes level expectations Ensure consistent presentation of buffet, à la carte service, and overall dining environment Handle guest feedback effectively, resolving issues promptly and professionally Operational Excellence Manage daily set up and breakdown of breakfast service Ensure stock levels, ordering, and mise en place are maintained Work closely with the kitchen team to ensure seamless service flow Collaboration Work closely with the Food and Beverage Services Manager and Assistant Managers to ensure alignment across all outlets Support wider food and beverage operations where required, particularly during peak periods or special events About You The ideal candidate will have: Previous experience in a supervisory or management role within hotel or restaurant breakfast service Strong understanding of high-quality service standards Hands on leader who enjoys being on the floor Excellent organisational and communication skills Passionate about guest experience and attention to detail Flexible and adaptable to business needs Hotel experience is essential for this role to demonstrate an immediate true understanding of expectations of guest breakfast experience Experience with Forbes Luxury Travel Guide five-star standards is desirable but not essential. Why Join Us At JA Mar Hall, you'll find more than a job-you'll build a career within a global hospitality family. We offer: Competitive salaryplus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access toWisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on-site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend-a-Friend bonus scheme.
