Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer / Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who's ready to step into a leadership-focused position. Office based full time. This opportunity is perfect for a technically hands-on individual who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You'll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level 1/2 support Lead the day-to-day operations of the service desk, balancing hands-on technical work with team management. Proactively monitor and maintain client systems to ensure minimal disruption and high service availability. Maintain and improve internal documentation, including ticket notes, SOPs, and knowledge base articles. Support junior team members through coaching and mentorship. Plan and prioritise workload across the team to ensure SLAs are consistently met. Skills & Experience Required Minimum of 5 years' experience in IT support, including at least 2 years in a senior or escalation-level role. Strong knowledge of: Windows and MacOS operating systems Windows Server and Microsoft 365 Networking fundamentals and endpoint management Previous experience in a Managed Service Provider (MSP) environment is highly desirable as well as Autotask PSA. Demonstrated ability to mentor, support, and develop junior staff. Strong communication skills and the ability to manage customer expectations effectively. Relevant Microsoft certifications (MCP, Modern Desktop Administrator, 365 Fundamentals) are a plus. Perks and Benefits: 21 days holiday (increase with year of service) Christmas Bonus Monthly drinks budget Tech budget Training and development opportunities - fully funding official certification, giving time of during working week to complete training, paid time to complete certifications Dog friendly office Entrepreneurial Operating System - a culture built on trust, collaboration, and client-focused excellence, Why Apply Through Techunite? At Techunite, we specialise in connecting top tech talent with the right opportunities. We work closely with our clients to ensure the best match-not just technically, but culturally too. If you're ready to take the next step in your IT career, we're here to support you every step of the way. Apply now to learn more or contact the Techunite team for a confidential chat about your next move.
May 14, 2026
Full time
Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer / Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who's ready to step into a leadership-focused position. Office based full time. This opportunity is perfect for a technically hands-on individual who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You'll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level 1/2 support Lead the day-to-day operations of the service desk, balancing hands-on technical work with team management. Proactively monitor and maintain client systems to ensure minimal disruption and high service availability. Maintain and improve internal documentation, including ticket notes, SOPs, and knowledge base articles. Support junior team members through coaching and mentorship. Plan and prioritise workload across the team to ensure SLAs are consistently met. Skills & Experience Required Minimum of 5 years' experience in IT support, including at least 2 years in a senior or escalation-level role. Strong knowledge of: Windows and MacOS operating systems Windows Server and Microsoft 365 Networking fundamentals and endpoint management Previous experience in a Managed Service Provider (MSP) environment is highly desirable as well as Autotask PSA. Demonstrated ability to mentor, support, and develop junior staff. Strong communication skills and the ability to manage customer expectations effectively. Relevant Microsoft certifications (MCP, Modern Desktop Administrator, 365 Fundamentals) are a plus. Perks and Benefits: 21 days holiday (increase with year of service) Christmas Bonus Monthly drinks budget Tech budget Training and development opportunities - fully funding official certification, giving time of during working week to complete training, paid time to complete certifications Dog friendly office Entrepreneurial Operating System - a culture built on trust, collaboration, and client-focused excellence, Why Apply Through Techunite? At Techunite, we specialise in connecting top tech talent with the right opportunities. We work closely with our clients to ensure the best match-not just technically, but culturally too. If you're ready to take the next step in your IT career, we're here to support you every step of the way. Apply now to learn more or contact the Techunite team for a confidential chat about your next move.
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms-drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies - Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being "on the keyboard" solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies - Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies - Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
May 14, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms-drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies - Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being "on the keyboard" solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies - Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies - Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security and more specifically in deploying solutions using Microsoft Purview. In this role you will be responsible for the design and execution of technical deliverables for customer projects. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring project milestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. What are we looking for? The right person for this role will already be in a similar position and will have proven experience designing and implementing Microsoft Purview solutions. Key Skills & Experience Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Entra ID - Identity and Access Management (Hybrid Identities) Entra ID - Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Competent in designing and implementing complex related technology solutions for customers. Competent in developing design documentation and technical deliverables. Bonus: Microsoft Defender (Endpoint, Office 365, Identity, Cloud Apps, Cloud) Microsoft Certifications Information Protection and Compliance Administrator Associate - SC-400/401 (Must have) Azure Security Administrator Associate - AZ-500 (Desirable) Identity and Access Administrator Associate - SC-300 (Desirable) Security Operations Analyst Associate - SC-200 (Desirable) Administrator Expert MS-102 (Desirable) BPSS Check All employees are required to undertake a Baseline Personal Security Standard (BPSS) check. This is a must have requirement and all offers of employment are conditional pending the passing of this check.
May 14, 2026
Full time
Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security and more specifically in deploying solutions using Microsoft Purview. In this role you will be responsible for the design and execution of technical deliverables for customer projects. What will you be doing? Leading the design and implementation of related solutions for our customers. Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements. Writing pre and post-delivery documents including statements of works. Working closely with our project management team, ensuring project milestones and deadlines are met. Diagnosing and fixing technical challenges for our customers. What are we looking for? The right person for this role will already be in a similar position and will have proven experience designing and implementing Microsoft Purview solutions. Key Skills & Experience Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist. Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy) Entra ID - Identity and Access Management (Hybrid Identities) Entra ID - Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices) Competent in designing and implementing complex related technology solutions for customers. Competent in developing design documentation and technical deliverables. Bonus: Microsoft Defender (Endpoint, Office 365, Identity, Cloud Apps, Cloud) Microsoft Certifications Information Protection and Compliance Administrator Associate - SC-400/401 (Must have) Azure Security Administrator Associate - AZ-500 (Desirable) Identity and Access Administrator Associate - SC-300 (Desirable) Security Operations Analyst Associate - SC-200 (Desirable) Administrator Expert MS-102 (Desirable) BPSS Check All employees are required to undertake a Baseline Personal Security Standard (BPSS) check. This is a must have requirement and all offers of employment are conditional pending the passing of this check.
Contract Senior Infrastructure Engineer (Azure / Intune / Windows 365 / Exchange) Location Berkshire 1 or 2 days a week, rest remote : Contract Duration: 4-6 months initially, will be extended. Rate: 425 day rate,IN scope of IR35 Start Date: ASAP Client will wait for the right person. Overview: We are seeking a Contract Senior Infrastructure Engineer to join our leading clients Infrastructure Operations (OPS) team, supporting a hybrid environment across on-premises and Azure platforms. This role is focused on strengthening Azure and modern workplace capability, particularly across Intune and Windows 365, while also supporting Exchange Online, Exchange On-Prem, and core infrastructure services. This is not a traditional infrastructure role, so strong hands-on cloud and modern workplace experience is essential. Role Focus: Strengthen team capability in Azure and modern workplace technologies, particularly Intune and Windows 365. Support and maintain Exchange Online and Exchange On-Prem environments. Contribute to infrastructure modernisation and cloud migration activities across the Operations team. Provide 3rd line support across core infrastructure and Microsoft 365 platforms. Work across operational support and project delivery in a fast-paced OPS environment. Key Requirements: Strong hands-on experience with Azure infrastructure, including IaaS, networking, and identity. Strong hands-on experience with Microsoft Intune / Endpoint Manager. Strong hands-on experience with Windows 365 (Cloud PC). Strong hands-on experience with Exchange Online and Exchange On-Prem. Experience administering Microsoft 365 services. Strong PowerShell scripting capability. Good understanding of corporate security principles and best practices. Solid background in Windows Server administration. Solid background in Active Directory and Entra ID. Experience working in a fast-paced OPS environment spanning 3rd line support and project work. Understanding of infrastructure lifecycle management and end-of-life planning. Ability to support Microsoft 365 infrastructure and services. Willingness to attend data centre sites as required; car access is needed. Additional / Desirable Skills: VMware administration and support. Cisco networking fundamentals. Okta and SSO authentication. Infrastructure as Code, including Terraform. DevOps and automation practices. Role-Based Access Control (RBAC). Networking and firewall technologies. Why Join? This contract opportunity offers the chance to play a key role in strengthening the client's cloud and modern workplace capability within the Infrastructure Operations team. You will work across business-critical platforms, support ongoing modernisation, and contribute directly to the evolution of a hybrid infrastructure estate. For more information, please send your CV to (url removed) Services advertised are those of an employment business.
May 14, 2026
Contractor
Contract Senior Infrastructure Engineer (Azure / Intune / Windows 365 / Exchange) Location Berkshire 1 or 2 days a week, rest remote : Contract Duration: 4-6 months initially, will be extended. Rate: 425 day rate,IN scope of IR35 Start Date: ASAP Client will wait for the right person. Overview: We are seeking a Contract Senior Infrastructure Engineer to join our leading clients Infrastructure Operations (OPS) team, supporting a hybrid environment across on-premises and Azure platforms. This role is focused on strengthening Azure and modern workplace capability, particularly across Intune and Windows 365, while also supporting Exchange Online, Exchange On-Prem, and core infrastructure services. This is not a traditional infrastructure role, so strong hands-on cloud and modern workplace experience is essential. Role Focus: Strengthen team capability in Azure and modern workplace technologies, particularly Intune and Windows 365. Support and maintain Exchange Online and Exchange On-Prem environments. Contribute to infrastructure modernisation and cloud migration activities across the Operations team. Provide 3rd line support across core infrastructure and Microsoft 365 platforms. Work across operational support and project delivery in a fast-paced OPS environment. Key Requirements: Strong hands-on experience with Azure infrastructure, including IaaS, networking, and identity. Strong hands-on experience with Microsoft Intune / Endpoint Manager. Strong hands-on experience with Windows 365 (Cloud PC). Strong hands-on experience with Exchange Online and Exchange On-Prem. Experience administering Microsoft 365 services. Strong PowerShell scripting capability. Good understanding of corporate security principles and best practices. Solid background in Windows Server administration. Solid background in Active Directory and Entra ID. Experience working in a fast-paced OPS environment spanning 3rd line support and project work. Understanding of infrastructure lifecycle management and end-of-life planning. Ability to support Microsoft 365 infrastructure and services. Willingness to attend data centre sites as required; car access is needed. Additional / Desirable Skills: VMware administration and support. Cisco networking fundamentals. Okta and SSO authentication. Infrastructure as Code, including Terraform. DevOps and automation practices. Role-Based Access Control (RBAC). Networking and firewall technologies. Why Join? This contract opportunity offers the chance to play a key role in strengthening the client's cloud and modern workplace capability within the Infrastructure Operations team. You will work across business-critical platforms, support ongoing modernisation, and contribute directly to the evolution of a hybrid infrastructure estate. For more information, please send your CV to (url removed) Services advertised are those of an employment business.
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
May 13, 2026
Full time
Senior Infrastructure & Cloud Consultant - 45,000/ 50,000 - Scunthorpe Principal IT are delighted to be partnering with a well-established and growing Managed Service Provider in the recruitment of a Senior Infrastructure & Cloud Consultant . This is a senior, client-facing consultancy position suited to an experienced Microsoft cloud and infrastructure specialist who thrives in complex project environments. The role will see you leading multi-site enterprise deployments, acting as a trusted technical advisor to senior stakeholders, and shaping long-term cloud strategy for key customers. Our client delivers high-quality Microsoft-led infrastructure solutions and is seeking someone who can operate at architectural level while maintaining hands-on technical capability. The Role As a Senior Infrastructure & Cloud Consultant, you will: Lead the technical delivery of complex, multi-phase Microsoft infrastructure and Azure cloud projects. Act as the primary technical advisor for enterprise clients. Design, architect, and implement secure, scalable solutions aligned to business objectives. Provide escalation support for high-level technical challenges. Work closely with Project Managers to ensure projects are delivered on time and within budget. Engage with C-suite stakeholders and translate technical solutions into business outcomes. Mentor junior consultants and contribute to continuous improvement initiatives. You will play a pivotal role in shaping the technical direction of projects and influencing strategic decisions across client environments. Key Responsibilities Technical Delivery & Architecture Design and deploy Microsoft-based solutions across Microsoft 365, Azure, Windows Server, networking, and security. Lead multi-site deployments supporting 100+ user environments. Conduct infrastructure assessments and site surveys. Own solution architecture and provide alternative design approaches where required. Ensure security, scalability, and best practice compliance. Stakeholder Engagement Engage with senior client stakeholders including C-suite. Provide strategic guidance and technical recommendations. Communicate risks, project milestones, and business impact clearly. Project Governance Collaborate with IT Project Managers on resource planning and delivery. Produce and maintain project documentation including: Work plans Risk assessments Dependencies Downtime planning Technical designs Push back where deliverables are not technically viable. Continuous Improvement Identify automation and tooling opportunities. Improve delivery efficiency within Professional Services. Contribute to product portfolio development. Support knowledge sharing and mentoring initiatives. Measurable Outcomes On-time project delivery Delivery within agreed budgets High client satisfaction scores Seamless, high-quality implementations Strong documentation standards Contribution to process improvement and revenue initiatives Required Experience 5+ years' experience in an MSP or IT consultancy environment Proven experience delivering complex Microsoft cloud and infrastructure projects Strong background in solution architecture and enterprise environments Experience working directly with senior stakeholders Commercial awareness and client-facing consultancy skills Technical Skills & Certifications Strong expertise across: Microsoft 365 Azure Infrastructure Windows Server Networking & Security best practices Enterprise cloud architecture Desirable / Expected Certifications (or equivalent experience): MD-102 (Endpoint Administrator) MS-102 (Microsoft 365 Administrator) SC-100 (Cybersecurity Architect) SC-300 (Identity & Access Administrator) AZ-104 (Azure Administrator) AZ-305 (Azure Infrastructure Solutions Architect) Essential Requirements Right to work in the UK Full UK Driving License Ability to travel to client sites when required Who This Role Would Suit This opportunity would suit a: Senior Infrastructure Engineer stepping into a strategic consultancy role Azure Architect within an MSP seeking greater ownership Technical Lead who enjoys stakeholder engagement and architectural design About the Client Our client is a respected and growing MSP with a strong reputation for delivering high-quality Microsoft-led solutions. They pride themselves on technical excellence, professional standards, and long-term client partnerships. They offer a collaborative environment, clear progression opportunities, and exposure to complex enterprise-level projects. If you would like a confidential discussion regarding this opportunity, please contact Principal IT. INDGH
2nd Line IT Support Engineer (Field & Remote) - 40,000/ 45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer who enjoys a mix of remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across a variety of customer environments. You will be responsible for diagnosing and resolving escalated technical issues, supporting infrastructure and cloud technologies, and ensuring excellent customer service delivery at all times. This role would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver both remote and onsite support where required Troubleshoot issues across systems, networks, infrastructure, and applications Manage and update tickets through the service desk platform Ensure tickets are progressed within agreed SLAs Escalate complex technical issues to senior engineers where necessary Attend customer sites to deliver onsite technical support Create and maintain technical documentation and knowledge base articles Monitor infrastructure alerts through RMM and monitoring platforms Support ongoing service improvement and automation initiatives Promote IT security best practices across customer environments Build strong working relationships with customers and stakeholders Technologies You will gain exposure to a broad range of technologies including: Microsoft Technologies Microsoft 365 Exchange Online SharePoint Microsoft Teams Entra ID / Azure Active Directory Intune / Endpoint Management Windows 10 & Windows 11 Windows Server Microsoft Defender Cloud & Infrastructure Microsoft Azure VMware & Hyper-V Backup & Disaster Recovery solutions Identity & Access Management Networking Cisco Meraki Firewalls VPN connectivity Network troubleshooting Support Tools RMM platforms Service desk systems Remote support tools Monitoring & alerting systems Skills & Experience Required Minimum 2 years' experience within an IT support, MSP, or service desk environment Strong troubleshooting and diagnostic skills Experience supporting Microsoft 365 environments Good understanding of networking technologies Experience using ticketing and remote support systems Excellent communication and customer service skills Strong organisational and prioritisation abilities Full UK driving licence Willingness to travel to customer sites when required Certifications Essential Microsoft Associate Certification (MD-102 or MS-102) or equivalent Desirable AZ-104 SC-300 Cisco Meraki certifications If you are an experienced 2nd line IT support engineer looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
May 13, 2026
Full time
2nd Line IT Support Engineer (Field & Remote) - 40,000/ 45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer who enjoys a mix of remote support, onsite work, and hands-on troubleshooting across a broad range of modern technologies. Based from their Peterborough office, with regular travel to customer sites including Heathrow, this role will primarily support a key strategic client while also assisting across the wider managed services customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across a variety of customer environments. You will be responsible for diagnosing and resolving escalated technical issues, supporting infrastructure and cloud technologies, and ensuring excellent customer service delivery at all times. This role would suit someone with previous MSP or service desk experience who enjoys working across multiple technologies and building strong client relationships. Key Responsibilities Provide 2nd line technical support across customer environments Resolve escalated incidents from the 1st line support team Deliver both remote and onsite support where required Troubleshoot issues across systems, networks, infrastructure, and applications Manage and update tickets through the service desk platform Ensure tickets are progressed within agreed SLAs Escalate complex technical issues to senior engineers where necessary Attend customer sites to deliver onsite technical support Create and maintain technical documentation and knowledge base articles Monitor infrastructure alerts through RMM and monitoring platforms Support ongoing service improvement and automation initiatives Promote IT security best practices across customer environments Build strong working relationships with customers and stakeholders Technologies You will gain exposure to a broad range of technologies including: Microsoft Technologies Microsoft 365 Exchange Online SharePoint Microsoft Teams Entra ID / Azure Active Directory Intune / Endpoint Management Windows 10 & Windows 11 Windows Server Microsoft Defender Cloud & Infrastructure Microsoft Azure VMware & Hyper-V Backup & Disaster Recovery solutions Identity & Access Management Networking Cisco Meraki Firewalls VPN connectivity Network troubleshooting Support Tools RMM platforms Service desk systems Remote support tools Monitoring & alerting systems Skills & Experience Required Minimum 2 years' experience within an IT support, MSP, or service desk environment Strong troubleshooting and diagnostic skills Experience supporting Microsoft 365 environments Good understanding of networking technologies Experience using ticketing and remote support systems Excellent communication and customer service skills Strong organisational and prioritisation abilities Full UK driving licence Willingness to travel to customer sites when required Certifications Essential Microsoft Associate Certification (MD-102 or MS-102) or equivalent Desirable AZ-104 SC-300 Cisco Meraki certifications If you are an experienced 2nd line IT support engineer looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
(Contract) - Outside IR35 Contract Length: 6 months Location: Hybrid or Remote Closing Date: 29 May 2026 Overview We are supporting Nando's on a key infrastructure transformation programme focused on isolating legacy data centre environments and transitioning to modern, cloud-managed platforms. This role will be instrumental in identifying and removing dependencies on on-premise services, reconfiguring endpoints, and ensuring a smooth transition to modern identity and device management solutions. Key Responsibilities Analyse and remove application dependencies on legacy on-prem services (e.g. Active Directory, file shares, legacy authentication, VPN reliance) Support the isolation of Data Centre and Core Server environments Reconfigure endpoints (laptops, desktops, servers, and mobile devices) via MDM platforms such as Intune Remove or remediate legacy configurations including GPOs, login scripts, certificates, VPN profiles, and authentication methods Execute configuration changes using PowerShell, MDM, and automation tooling Uninstall legacy applications and validate compatibility with target environments Identify and resolve undocumented or hidden dependencies ahead of service decommissioning Collaborate with product and infrastructure teams to validate decommissioning readiness Ensure endpoints and services are successfully transitioned to cloud-managed environments and modern identity providers Core Skills (Priority Order) Experience with Okta (exposure to OAG desirable) Strong knowledge of Microsoft 365, particularly Intune and Azure Advanced PowerShell scripting and automation experience Good understanding of networking fundamentals Working knowledge of SQL Experience Required Proven experience delivering infrastructure transformation or migration programmes Strong background in modern endpoint management and cloud identity integration Experience removing legacy enterprise dependencies and supporting decommissioning activities Ability to work independently within a contract environment Summary This is an opportunity to contribute to a significant modernisation initiative at Nando's, working across legacy decommissioning and cloud adoption. The role offers a good balance of hands-on technical work and strategic impact within a well-defined programme. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
May 13, 2026
Contractor
(Contract) - Outside IR35 Contract Length: 6 months Location: Hybrid or Remote Closing Date: 29 May 2026 Overview We are supporting Nando's on a key infrastructure transformation programme focused on isolating legacy data centre environments and transitioning to modern, cloud-managed platforms. This role will be instrumental in identifying and removing dependencies on on-premise services, reconfiguring endpoints, and ensuring a smooth transition to modern identity and device management solutions. Key Responsibilities Analyse and remove application dependencies on legacy on-prem services (e.g. Active Directory, file shares, legacy authentication, VPN reliance) Support the isolation of Data Centre and Core Server environments Reconfigure endpoints (laptops, desktops, servers, and mobile devices) via MDM platforms such as Intune Remove or remediate legacy configurations including GPOs, login scripts, certificates, VPN profiles, and authentication methods Execute configuration changes using PowerShell, MDM, and automation tooling Uninstall legacy applications and validate compatibility with target environments Identify and resolve undocumented or hidden dependencies ahead of service decommissioning Collaborate with product and infrastructure teams to validate decommissioning readiness Ensure endpoints and services are successfully transitioned to cloud-managed environments and modern identity providers Core Skills (Priority Order) Experience with Okta (exposure to OAG desirable) Strong knowledge of Microsoft 365, particularly Intune and Azure Advanced PowerShell scripting and automation experience Good understanding of networking fundamentals Working knowledge of SQL Experience Required Proven experience delivering infrastructure transformation or migration programmes Strong background in modern endpoint management and cloud identity integration Experience removing legacy enterprise dependencies and supporting decommissioning activities Ability to work independently within a contract environment Summary This is an opportunity to contribute to a significant modernisation initiative at Nando's, working across legacy decommissioning and cloud adoption. The role offers a good balance of hands-on technical work and strategic impact within a well-defined programme. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
We are looking to recruit an experienced senior infrastructure engineer who has a wealth of experience and knowledge of end point administration using Intune, Autopilot, MS Configuration Manager with Defender and Sentinel for Security. In addition you will need to be an accomplished Infrastructure Engineer who can provide 3rd line support and act as a technical lead on infrastructure projects. You will need have practical experience of Azure, Active Directory, Exchange Online and Office 365. Experience with an infrastructure that includes MacOS and IOS would also be an advantage. This is an opportunity to join an organisation that maintains a up to date technical infrastructure. You will be working in a genuinely varied role that includes BAU support and project work. It is an organisation with an excellent reputation as an employer who have a track record of investing in the training and development of their people and promoting internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
May 13, 2026
Full time
We are looking to recruit an experienced senior infrastructure engineer who has a wealth of experience and knowledge of end point administration using Intune, Autopilot, MS Configuration Manager with Defender and Sentinel for Security. In addition you will need to be an accomplished Infrastructure Engineer who can provide 3rd line support and act as a technical lead on infrastructure projects. You will need have practical experience of Azure, Active Directory, Exchange Online and Office 365. Experience with an infrastructure that includes MacOS and IOS would also be an advantage. This is an opportunity to join an organisation that maintains a up to date technical infrastructure. You will be working in a genuinely varied role that includes BAU support and project work. It is an organisation with an excellent reputation as an employer who have a track record of investing in the training and development of their people and promoting internally whenever possible. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Senior 3rd Line Support Engineer/Azure/M365/Customer Success Specialist (MSP) Location: Bristol Office-based 4 days per week + customer site visits Salary: £43k + benefits Start: ASAP (Immediate or up to 4 weeks' notice) Role Overview: We are seeking an experienced Senior 3rd Line Support Engineer to join our MSP environment in a highly customer-facing, escalation and mentoring-focused role. This position blends senior technical support, customer success, and service improvement, acting as both a technical escalation point and a trusted advisor to customers. You will support multiple clients, work closely with service desk and consulting teams, and play a visible role in improving customer outcomes, service quality, and adoption of managed services. This is an ideal role for someone with strong MSP experience, an appetite to coach and mentor others, and a desire to progress into technical leadership or service management. Core Purpose: Drive customer satisfaction, retention, and service excellence Act as 3rd line escalation for complex, high-impact incidents Support onboarding, adoption, and ongoing customer success Provide a higher-level view of customer environments and engagement Use data and insight to proactively improve service delivery Key Responsibilities: Issue Resolution & Senior Support Act as the primary escalation point for priority and complex technical incidents Lead troubleshooting activities across infrastructure, cloud, and security platforms Work closely with 2nd line engineers, providing guidance and mentoring Maintain and improve technical documentation and knowledge bases Proactive Engagement & Customer Success: Monitor customer health and service desk data to identify risks and improvement areas Conduct regular customer check-ins and service reviews Support customer site visits where required Act as a customer advocate internally Onboarding, Adoption & Training: Lead technical onboarding of new customers and services Deliver knowledge transfer and training to customers and internal teams Track onboarding progress and platform adoption Service Improvement & Data Analysis: Analyse service desk metrics, alerting, and monitoring data Drive continuous improvement, best practices, and process optimisation Contribute to ITIL-aligned service delivery improvements Commercial Awareness: Identify opportunities for upsell and cross-sell in collaboration with account teams Provide technical input into customer roadmaps and service evolution Technical Environment: You will work across a modern MSP technology stack, including: End User & Workspace Microsoft 365 Admin Azure & Entra ID (Azure AD) Identity & Access Management Endpoint Management (Intune) Defender & security tooling Infrastructure & Platforms Windows Server, AD, Exchange VMware & Hyper-V Backup and recovery solutions Storage, server, and hardware operations VM life cycle management Cloud & Hybrid Azure services Hybrid cloud design and support Cloud and virtual platform operations Networking LAN/WAN Cisco networking RDP, monitoring, alerting Security Cybersecurity fundamentals Security principles and best practices Endpoint and cloud security monitoring Required Experience & Qualifications: 2-5 years' experience in an MSP environment Strong experience in 2nd/3rd line support with escalation ownership Proven ability to support multiple customer environments Experience mentoring, coaching, or leading by influence on a service desk Exposure to customer-facing service reviews and stakeholder engagement ITIL Foundation (Required) Bachelor's degree or equivalent hands-on experience Experience using ITSM & CRM platforms (Autotask, Halo or similar) RSG Plc is acting as an Employment Agency in relation to this vacancy.
May 12, 2026
Full time
Senior 3rd Line Support Engineer/Azure/M365/Customer Success Specialist (MSP) Location: Bristol Office-based 4 days per week + customer site visits Salary: £43k + benefits Start: ASAP (Immediate or up to 4 weeks' notice) Role Overview: We are seeking an experienced Senior 3rd Line Support Engineer to join our MSP environment in a highly customer-facing, escalation and mentoring-focused role. This position blends senior technical support, customer success, and service improvement, acting as both a technical escalation point and a trusted advisor to customers. You will support multiple clients, work closely with service desk and consulting teams, and play a visible role in improving customer outcomes, service quality, and adoption of managed services. This is an ideal role for someone with strong MSP experience, an appetite to coach and mentor others, and a desire to progress into technical leadership or service management. Core Purpose: Drive customer satisfaction, retention, and service excellence Act as 3rd line escalation for complex, high-impact incidents Support onboarding, adoption, and ongoing customer success Provide a higher-level view of customer environments and engagement Use data and insight to proactively improve service delivery Key Responsibilities: Issue Resolution & Senior Support Act as the primary escalation point for priority and complex technical incidents Lead troubleshooting activities across infrastructure, cloud, and security platforms Work closely with 2nd line engineers, providing guidance and mentoring Maintain and improve technical documentation and knowledge bases Proactive Engagement & Customer Success: Monitor customer health and service desk data to identify risks and improvement areas Conduct regular customer check-ins and service reviews Support customer site visits where required Act as a customer advocate internally Onboarding, Adoption & Training: Lead technical onboarding of new customers and services Deliver knowledge transfer and training to customers and internal teams Track onboarding progress and platform adoption Service Improvement & Data Analysis: Analyse service desk metrics, alerting, and monitoring data Drive continuous improvement, best practices, and process optimisation Contribute to ITIL-aligned service delivery improvements Commercial Awareness: Identify opportunities for upsell and cross-sell in collaboration with account teams Provide technical input into customer roadmaps and service evolution Technical Environment: You will work across a modern MSP technology stack, including: End User & Workspace Microsoft 365 Admin Azure & Entra ID (Azure AD) Identity & Access Management Endpoint Management (Intune) Defender & security tooling Infrastructure & Platforms Windows Server, AD, Exchange VMware & Hyper-V Backup and recovery solutions Storage, server, and hardware operations VM life cycle management Cloud & Hybrid Azure services Hybrid cloud design and support Cloud and virtual platform operations Networking LAN/WAN Cisco networking RDP, monitoring, alerting Security Cybersecurity fundamentals Security principles and best practices Endpoint and cloud security monitoring Required Experience & Qualifications: 2-5 years' experience in an MSP environment Strong experience in 2nd/3rd line support with escalation ownership Proven ability to support multiple customer environments Experience mentoring, coaching, or leading by influence on a service desk Exposure to customer-facing service reviews and stakeholder engagement ITIL Foundation (Required) Bachelor's degree or equivalent hands-on experience Experience using ITSM & CRM platforms (Autotask, Halo or similar) RSG Plc is acting as an Employment Agency in relation to this vacancy.
Project Manager Luton 6-Month Contract Paying up to 67p/h (Inside IR35) Key Responsibilities Manage multiple complex projects & workstream simultaneously, ensuring on-time, on-budget, high-quality delivery. Participate in vendor selection, review contracts, and collaborate with third-party delivery partners. Work closely with our Tech Ops and Site Ops colleagues. Working with business analysts to oversee requirements and test activities. Responsible for project financial management working with finance teams and DIO. Manage risks, issues, dependencies, and change impacts to agreed processes. Ensure that projects go through ORR (Operational Readiness) and Service Transition processes and are accepted into live services. Help build strong relationships with senior stakeholders across Digital Solutions, Business, Operations, and Corporate Communications. Oversee implementation and optimization of digital workplace platforms (e.g., collaboration tools, intranet, HR systems, endpoint technologies). Develop change management and communication plans working with our adoption and communications team and ensure they are delivered. Essential: Project management experience, including large-scale digital transformation initiatives. Hold a PMP, PRINCE2, or Agile certification. Experience with ITSM, endpoint management, or digital adoption platform Proven experience delivering digital workplace or employee experience projects & work Strong knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with collaboration platforms (e.g., Microsoft 365, ServiceNow.). Demonstrated success managing enterprise stakeholders at senior leadership level. Previous use of SAP or other project tracking tool - desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 12, 2026
Contractor
Project Manager Luton 6-Month Contract Paying up to 67p/h (Inside IR35) Key Responsibilities Manage multiple complex projects & workstream simultaneously, ensuring on-time, on-budget, high-quality delivery. Participate in vendor selection, review contracts, and collaborate with third-party delivery partners. Work closely with our Tech Ops and Site Ops colleagues. Working with business analysts to oversee requirements and test activities. Responsible for project financial management working with finance teams and DIO. Manage risks, issues, dependencies, and change impacts to agreed processes. Ensure that projects go through ORR (Operational Readiness) and Service Transition processes and are accepted into live services. Help build strong relationships with senior stakeholders across Digital Solutions, Business, Operations, and Corporate Communications. Oversee implementation and optimization of digital workplace platforms (e.g., collaboration tools, intranet, HR systems, endpoint technologies). Develop change management and communication plans working with our adoption and communications team and ensure they are delivered. Essential: Project management experience, including large-scale digital transformation initiatives. Hold a PMP, PRINCE2, or Agile certification. Experience with ITSM, endpoint management, or digital adoption platform Proven experience delivering digital workplace or employee experience projects & work Strong knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with collaboration platforms (e.g., Microsoft 365, ServiceNow.). Demonstrated success managing enterprise stakeholders at senior leadership level. Previous use of SAP or other project tracking tool - desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Purpose of position At Awin, data is central to everything we do, and protecting it is mission-critical. As a Senior Data Security Engineer (f/m/d) you will be responsible for building and operating Awin's data security capability as a dedicated discipline. In this senior, implementation-led role, you will lead the implementation of Awin's data loss prevention controls and data security posture management across a complex hybrid environment spanning AWS, Azure, and third-party SaaS platforms. In this position, you will own data security tooling and controls within the Information Security function, working in close partnership with the Security Architect to engineer solutions that align with Awin frameworks and reference architectures, while engaging directly with technical and data governance teams to ensure that security requirements integrate coherently with the broader data strategy. Your location: Berlin, Munich, Madrid, Warsaw, London, Milan, Ia?i, Stockholm, or Paris Key Tasks Architect and implement Awin's data security framework in partnership with the Security Architect. Build and operationalise the classification taxonomy, sensitivity tiers, and data handling standards that will underpin all downstream DLP, DSPM, and AI governance controls. Support the implementation of Awin's data classification programme -labelling policies, and classification coverage across all data environment where sensitive data is processed or stored. Own the implementation of DLP policies that prevent sensitive data from being shared, exported, or transmitted in breach of Awin's confidentiality risk appetite. Define policy architecture, alert thresholds, and enforcement logic. Work with Internal IT on deployment and tuning, and maintain audit-ready records of DLP events and enforcement actions. Operationalise data security posture management tooling to provide visibility and control over how sensitive data flows to AI tools and third-party services. Ensure that AI data governance controls are technically enforceable, supporting Awin's AI risk appetite statements and the requirements of the AI governance framework. Act as the data security domain expert for the Security Architecture function. Work closely with the Security Architect to provide specialist input into architecture reviews, product designs, and technology assessments where data security considerations are material. Engage directly with stakeholders to understand how sensitive data flows across the organisation, and to ensure that data security requirements integrate coherently with the broader data governance framework. Skills & Expertise Demonstrable experience in a dedicated, senior data security role, with a proven track record of designing and implementing data classification frameworks and DLP programmes in complex, multi-cloud or hybrid environments Hands-on experience with DLP policy architecture, implementation, and tuning across endpoint, network, and cloud channels, including data classification tooling (sensitivity label schema, sensitive information types, auto-labelling policies) Solid understanding of cloud data environments - AWS, Azure, M365 - including where sensitive data resides and how it moves, and working knowledge of CASB concepts and how they complement DLP controls Experience engaging with data engineering, data architecture, or data governance teams, with sufficient breadth across data cataloguing, lineage, and access governance to position data security as an enabler rather than a constraint Exposure to security architecture processes - architecture reviews, reference architecture development, and architectural decision-making - and an understanding of how AI services handle and retain data, with awareness of AI governance and DSPM as an emerging area of responsibility Working knowledge of GDPR obligations and how regulatory requirements translate into technical controls Able to operate with a high degree of autonomy in ambiguous, evolving environments - this role is building a capability from a fragmented baseline and requires someone who can design, iterate, and adapt without waiting for direction Strong credibility with senior technical stakeholders and clear communication across audiences - able to engage as a peer with the Security Architect and data professionals, and translate complex requirements into practical guidance for non-technical stakeholders Some familiarity with Microsoft Purview DataShield policy orchestration across hybrid environments would be helpful Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and well-being, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves as well as volunteer days. Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Pension: Awin offers access to an additional pension insurance to all employees in Germany. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group.Learn more at , and explore the Axel Springer Essentials here: Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
May 11, 2026
Full time
Purpose of position At Awin, data is central to everything we do, and protecting it is mission-critical. As a Senior Data Security Engineer (f/m/d) you will be responsible for building and operating Awin's data security capability as a dedicated discipline. In this senior, implementation-led role, you will lead the implementation of Awin's data loss prevention controls and data security posture management across a complex hybrid environment spanning AWS, Azure, and third-party SaaS platforms. In this position, you will own data security tooling and controls within the Information Security function, working in close partnership with the Security Architect to engineer solutions that align with Awin frameworks and reference architectures, while engaging directly with technical and data governance teams to ensure that security requirements integrate coherently with the broader data strategy. Your location: Berlin, Munich, Madrid, Warsaw, London, Milan, Ia?i, Stockholm, or Paris Key Tasks Architect and implement Awin's data security framework in partnership with the Security Architect. Build and operationalise the classification taxonomy, sensitivity tiers, and data handling standards that will underpin all downstream DLP, DSPM, and AI governance controls. Support the implementation of Awin's data classification programme -labelling policies, and classification coverage across all data environment where sensitive data is processed or stored. Own the implementation of DLP policies that prevent sensitive data from being shared, exported, or transmitted in breach of Awin's confidentiality risk appetite. Define policy architecture, alert thresholds, and enforcement logic. Work with Internal IT on deployment and tuning, and maintain audit-ready records of DLP events and enforcement actions. Operationalise data security posture management tooling to provide visibility and control over how sensitive data flows to AI tools and third-party services. Ensure that AI data governance controls are technically enforceable, supporting Awin's AI risk appetite statements and the requirements of the AI governance framework. Act as the data security domain expert for the Security Architecture function. Work closely with the Security Architect to provide specialist input into architecture reviews, product designs, and technology assessments where data security considerations are material. Engage directly with stakeholders to understand how sensitive data flows across the organisation, and to ensure that data security requirements integrate coherently with the broader data governance framework. Skills & Expertise Demonstrable experience in a dedicated, senior data security role, with a proven track record of designing and implementing data classification frameworks and DLP programmes in complex, multi-cloud or hybrid environments Hands-on experience with DLP policy architecture, implementation, and tuning across endpoint, network, and cloud channels, including data classification tooling (sensitivity label schema, sensitive information types, auto-labelling policies) Solid understanding of cloud data environments - AWS, Azure, M365 - including where sensitive data resides and how it moves, and working knowledge of CASB concepts and how they complement DLP controls Experience engaging with data engineering, data architecture, or data governance teams, with sufficient breadth across data cataloguing, lineage, and access governance to position data security as an enabler rather than a constraint Exposure to security architecture processes - architecture reviews, reference architecture development, and architectural decision-making - and an understanding of how AI services handle and retain data, with awareness of AI governance and DSPM as an emerging area of responsibility Working knowledge of GDPR obligations and how regulatory requirements translate into technical controls Able to operate with a high degree of autonomy in ambiguous, evolving environments - this role is building a capability from a fragmented baseline and requires someone who can design, iterate, and adapt without waiting for direction Strong credibility with senior technical stakeholders and clear communication across audiences - able to engage as a peer with the Security Architect and data professionals, and translate complex requirements into practical guidance for non-technical stakeholders Some familiarity with Microsoft Purview DataShield policy orchestration across hybrid environments would be helpful Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and well-being, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves as well as volunteer days. Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Pension: Awin offers access to an additional pension insurance to all employees in Germany. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group.Learn more at , and explore the Axel Springer Essentials here: Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
A Council in London is seeking a Contract Senior Cybersecurity Engineer for 6 months. With the strategic deployment of an outsourced Security Operations Center (SOC) that leverages Splunk and CrowdStrike , the Senior Cyber Security Engineer role is a key addition to our team to maximise the timeline and investment. The ideal candidate will be a technical expert in CrowdStrike for endpoint protection and Splunk for security telemetry, capable of turning raw data into actionable intelligence. Key Responsibilities Endpoint Strategy: Lead the deployment, policy configuration, and maintenance of the CrowdStrike Falcon SIEM Mastery: Work with our SOC partner to architect and optimize Splunk dashboards, alerts, and data models to identify sophisticated threats. Incident Response: Serve as a technical escalation point for high-priority security incidents, utilizing EDR and SIEM tools for rapid containment. Automation: Develop "SOAR" workflows (Security Orchestration, Automation, and Response) to reduce manual intervention and improve response times. Threat Hunting: Proactively search for undetected malicious activity using specialized queries. Training . Build up the Crowdstrike, Splunk and Security Analysis skills within the existing team. Required Experience Experience: 5+ years in a dedicated Cyber Security Engineering or SOC Tier 3 role. CrowdStrike Expert: Deep hands-on experience with Falcon Prevent, Insight, and Discover. Certification (CCFA/CCFR) is a major plus. Splunk Power User: Proficiency in writing complex Search Processing Language (SPL) and managing Splunk Enterprise Security (ES). Technical Breadth: Strong understanding of network protocols, cloud security (AWS/Azure), and the MITRE ATT&CK Vulnerability Assessment : 2+ years using VA tools would be a bonus Penetration Testing : Exposure to Penetration Testing and Web Application Testing.
May 10, 2026
Contractor
A Council in London is seeking a Contract Senior Cybersecurity Engineer for 6 months. With the strategic deployment of an outsourced Security Operations Center (SOC) that leverages Splunk and CrowdStrike , the Senior Cyber Security Engineer role is a key addition to our team to maximise the timeline and investment. The ideal candidate will be a technical expert in CrowdStrike for endpoint protection and Splunk for security telemetry, capable of turning raw data into actionable intelligence. Key Responsibilities Endpoint Strategy: Lead the deployment, policy configuration, and maintenance of the CrowdStrike Falcon SIEM Mastery: Work with our SOC partner to architect and optimize Splunk dashboards, alerts, and data models to identify sophisticated threats. Incident Response: Serve as a technical escalation point for high-priority security incidents, utilizing EDR and SIEM tools for rapid containment. Automation: Develop "SOAR" workflows (Security Orchestration, Automation, and Response) to reduce manual intervention and improve response times. Threat Hunting: Proactively search for undetected malicious activity using specialized queries. Training . Build up the Crowdstrike, Splunk and Security Analysis skills within the existing team. Required Experience Experience: 5+ years in a dedicated Cyber Security Engineering or SOC Tier 3 role. CrowdStrike Expert: Deep hands-on experience with Falcon Prevent, Insight, and Discover. Certification (CCFA/CCFR) is a major plus. Splunk Power User: Proficiency in writing complex Search Processing Language (SPL) and managing Splunk Enterprise Security (ES). Technical Breadth: Strong understanding of network protocols, cloud security (AWS/Azure), and the MITRE ATT&CK Vulnerability Assessment : 2+ years using VA tools would be a bonus Penetration Testing : Exposure to Penetration Testing and Web Application Testing.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 10, 2026
Full time
Overview At Solus, part of the Aviva family, we are transforming how technology supports our colleagues and customers across the UK. We are looking for an IT Operations and Digital Workplace Manager to lead our operational teams and shape the future of our digital workplace. This is a senior role with the opportunity to make a real impact on how people experience technology every day. About the role You will lead our IT Operations, Service Desk and Digital Workplace Engineering teams, ensuring we deliver a reliable, secure and modern technology experience for everyone at Solus. You will own the strategy for the digital workplace, drive operational excellence, and lead the continual improvement of our core IT services. This role is perfect for someone who enjoys combining technical leadership with people leadership, and who thrives in a fast-moving, service focused environment. Responsibilities Leading the strategy for IT Operations and the Digital Workplace in line with Solus and Aviva technology goals. Driving service stability, operational performance and continual improvement across our core IT services. Overseeing incident, problem, change and request management and leading P1 and P2 governance. Managing the modern workplace environment including Intune, Autopilot, device lifecycle, Teams, OneDrive, SharePoint and wider M365 tools. Ensuring identity, access and endpoint security controls are robust and well embedded. Leading high performing operational teams, building capability and creating a strong customer centric culture. Managing supplier relationships, contracts, SLAs and commercial decisions. Owning operational budgets, technology asset lifecycle and licensing. Ensuring compliance with Solus and Aviva policies, cyber standards, and audit requirements. Acting as a senior technology partner to leaders across the business, communicating operational health, changes and improvements clearly. Qualifications Proven leadership experience across IT Operations, Service Desk or Digital Workplace. Strong knowledge of endpoint management (Intune, Autopilot), M365, identity and device management. A solid foundation in service management, operational resilience and problem resolution. Experience working with suppliers, MSPs and technology partners. Excellent communication skills with the ability to simplify technical information. A proactive, organised and customer focused approach. ITIL v4 and Microsoft certifications (M365, Intune, Entra ID) are an advantage. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Role: Endpoint & AD Senior Engineer Location: UK, Remote Salary: £70,000 - £85,000 ? Profile We are working with a company that are globally recognised in what they do and are helping millions of people around the world live a better life. Due to continued growth in their Digital Workforce team, they are looking to add an Endpoint & AD Senior Engineer to help with ongoing support and projects. The successful candidate will operate at the intersection of on-prem Active Directory, Entra Connect Sync, Entra ID, and Intune. You will own significant Windows endpoint operations, participate in AD hygiene and consolidation work, and act as a senior technical voice when the Endpoint Lead is engaged on strategic program execution. This role is expected to handle complex hybrid identity and endpoint problems independently, not just execute tickets. Senior judgment is expected from day one. Key Responsibilities Active Directory administration across multiple forests (user lifecycle, group management, OU design, GPO maintenance) Entra Connect Sync operations - monitor sync health, troubleshoot sync failures, resolve object conflicts, manage staging modes Entra Hybrid Join troubleshooting for Windows devices Intune policy operations: compliance, configuration, app deployment, Update Rings Windows Autopilot profile management - troubleshooting, adjustments, new scenario support Application packaging and deployment via Intune (Win32 apps, MSI, scripts) Device compliance troubleshooting and remediation Essential Experience Minimum 6 years Windows endpoint engineering in enterprise environments (15,000+ device scale) Minimum 5 years Microsoft Entra ID (Azure AD) administration including Conditional Access exposure Minimum 5 years Active Directory administration in multi-forest or large single-forest environments Minimum 3 years Microsoft Entra Connect Sync (or Azure AD Connect) - must be able to troubleshoot sync independently Minimum 3 years Microsoft Intune administration in production at scale If you feel you have the right skill set and want to work for a growing organisation, then please apply ASAP. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
May 10, 2026
Full time
Role: Endpoint & AD Senior Engineer Location: UK, Remote Salary: £70,000 - £85,000 ? Profile We are working with a company that are globally recognised in what they do and are helping millions of people around the world live a better life. Due to continued growth in their Digital Workforce team, they are looking to add an Endpoint & AD Senior Engineer to help with ongoing support and projects. The successful candidate will operate at the intersection of on-prem Active Directory, Entra Connect Sync, Entra ID, and Intune. You will own significant Windows endpoint operations, participate in AD hygiene and consolidation work, and act as a senior technical voice when the Endpoint Lead is engaged on strategic program execution. This role is expected to handle complex hybrid identity and endpoint problems independently, not just execute tickets. Senior judgment is expected from day one. Key Responsibilities Active Directory administration across multiple forests (user lifecycle, group management, OU design, GPO maintenance) Entra Connect Sync operations - monitor sync health, troubleshoot sync failures, resolve object conflicts, manage staging modes Entra Hybrid Join troubleshooting for Windows devices Intune policy operations: compliance, configuration, app deployment, Update Rings Windows Autopilot profile management - troubleshooting, adjustments, new scenario support Application packaging and deployment via Intune (Win32 apps, MSI, scripts) Device compliance troubleshooting and remediation Essential Experience Minimum 6 years Windows endpoint engineering in enterprise environments (15,000+ device scale) Minimum 5 years Microsoft Entra ID (Azure AD) administration including Conditional Access exposure Minimum 5 years Active Directory administration in multi-forest or large single-forest environments Minimum 3 years Microsoft Entra Connect Sync (or Azure AD Connect) - must be able to troubleshoot sync independently Minimum 3 years Microsoft Intune administration in production at scale If you feel you have the right skill set and want to work for a growing organisation, then please apply ASAP. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools Managing Windows and macOS environments Delivering email migrations including cloud to cloud and hybrid setups Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall Leading infrastructure projects from design through to deployment Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments Supporting server, backup, security and firewall configurations Attending client sites when required for installs and issue resolution Working with video conferencing equipment Tech Environment Microsoft 365, Exchange Online, SharePoint, Google Workspace Intune, JAMF, Entra ID, Endpoint Manager Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs Datto RMM, Autotask, IT Glue Security and backup tools including Bitdefender and SaaS protection platforms You Will Have Previous experience in an MSP environment Strong hands-on Microsoft 365 experience end to end Comfortable working across 2nd and 3rd line support Experience with migrations and hybrid environments Strong communication skills and ability to work with a range of users including senior stakeholders Someone proactive, reliable and able to take ownership of issues and projects Desirable Exposure to Linux Experience in creative or production environments
May 09, 2026
Full time
Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools Managing Windows and macOS environments Delivering email migrations including cloud to cloud and hybrid setups Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall Leading infrastructure projects from design through to deployment Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments Supporting server, backup, security and firewall configurations Attending client sites when required for installs and issue resolution Working with video conferencing equipment Tech Environment Microsoft 365, Exchange Online, SharePoint, Google Workspace Intune, JAMF, Entra ID, Endpoint Manager Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs Datto RMM, Autotask, IT Glue Security and backup tools including Bitdefender and SaaS protection platforms You Will Have Previous experience in an MSP environment Strong hands-on Microsoft 365 experience end to end Comfortable working across 2nd and 3rd line support Experience with migrations and hybrid environments Strong communication skills and ability to work with a range of users including senior stakeholders Someone proactive, reliable and able to take ownership of issues and projects Desirable Exposure to Linux Experience in creative or production environments
SOC Lead 6 months Bath - hybrid x3 days onsite x2 remote Active SC/DV clearance required 700 per day outside IR35 The SOC Lead - Threat Hunting & Investigations is responsible for leading advanced threat detection, proactive threat hunting, and complex security investigations across the enterprise. This role focuses on identifying unknown threats, coordinating deep-dive investigations, and elevating the maturity of SOC investigative and hunting capabilities. The role combines technical leadership, hands-on expertise, and mentorship of analysts. Key Responsibilities Threat Hunting Lead proactive, hypothesis-driven threat hunting activities across endpoint, network, cloud, identity, and SaaS environments Develop and maintain threat hunting playbooks aligned to MITRE ATT&CK techniques Identify stealthy, low-and-slow, and novel attack patterns not detected by automated controls Translate threat intelligence into actionable hunt hypotheses Continuously refine detection logic based on hunt outcomes and emerging threats Investigations & Incident Response Lead complex and high-severity security investigations from triage through containment and remediation Act as the technical escalation point for advanced SOC investigations Conduct root cause analysis and attacker kill-chain reconstruction Produce clear, defensible investigation documentation suitable for executive, legal, and regulatory audiences Coordinate incident response activities with IR, IT, Legal, Risk, and external partners as required SOC Technical Leadership Define investigation standards, workflows, and quality benchmarks Mentor and upskill SOC analysts in hunting methodologies and investigative techniques Review and improve alert fidelity, detection coverage, and response effectiveness Provide technical oversight for tooling such as SIEM, EDR/XDR, NDR, SOAR, and cloud-native security platforms Detection Engineering & Improvement Collaborate with detection engineers to convert hunt findings into new or improved detections Identify visibility gaps and recommend logging, telemetry, and tooling improvements Validate detection performance through purple team activities and simulation Threat Intelligence & Collaboration Consume and operationalise internal and external threat intelligence Maintain awareness of attacker tactics, tools, and campaigns relevant to the organisation Act as a key interface between SOC, Threat Intel, Red Team, and Vulnerability Management Reporting & Metrics Track and report on hunt coverage, outcomes, dwell time, MTTR, and investigation quality Provide regular insights to senior leadership on threat trends and risk posture Required Skills & Experience Technical Experience 7+ years in Security Operations, Threat Hunting, or Incident Response Proven experience leading investigations involving advanced persistent threats, insider threats, or targeted attacks Strong hands-on expertise with: SIEM platforms (e.g. Sentinel, Splunk, Elastic) EDR/XDR solutions (e.g. Defender, CrowdStrike, SentinelOne) Network and cloud security telemetry Strong understanding of: MITRE ATT&CK Windows, Linux, and cloud attack techniques Malware behaviours, credential abuse, lateral movement, and persistence mechanisms Leadership & Soft Skills Demonstrated ability to lead and mentor technical teams Strong investigative mindset with attention to detail Excellent written and verbal communication skills Ability to translate technical findings into business and risk context Desirable Skills Experience with detection engineering or SOAR automation Purple team or red team collaboration experience Forensic analysis experience (memory, disk, network) Exposure to regulatory environments (e.g. ISO 27001, NIST, GDPR) Apply now to be part of this impactful opportunity!
May 09, 2026
Contractor
SOC Lead 6 months Bath - hybrid x3 days onsite x2 remote Active SC/DV clearance required 700 per day outside IR35 The SOC Lead - Threat Hunting & Investigations is responsible for leading advanced threat detection, proactive threat hunting, and complex security investigations across the enterprise. This role focuses on identifying unknown threats, coordinating deep-dive investigations, and elevating the maturity of SOC investigative and hunting capabilities. The role combines technical leadership, hands-on expertise, and mentorship of analysts. Key Responsibilities Threat Hunting Lead proactive, hypothesis-driven threat hunting activities across endpoint, network, cloud, identity, and SaaS environments Develop and maintain threat hunting playbooks aligned to MITRE ATT&CK techniques Identify stealthy, low-and-slow, and novel attack patterns not detected by automated controls Translate threat intelligence into actionable hunt hypotheses Continuously refine detection logic based on hunt outcomes and emerging threats Investigations & Incident Response Lead complex and high-severity security investigations from triage through containment and remediation Act as the technical escalation point for advanced SOC investigations Conduct root cause analysis and attacker kill-chain reconstruction Produce clear, defensible investigation documentation suitable for executive, legal, and regulatory audiences Coordinate incident response activities with IR, IT, Legal, Risk, and external partners as required SOC Technical Leadership Define investigation standards, workflows, and quality benchmarks Mentor and upskill SOC analysts in hunting methodologies and investigative techniques Review and improve alert fidelity, detection coverage, and response effectiveness Provide technical oversight for tooling such as SIEM, EDR/XDR, NDR, SOAR, and cloud-native security platforms Detection Engineering & Improvement Collaborate with detection engineers to convert hunt findings into new or improved detections Identify visibility gaps and recommend logging, telemetry, and tooling improvements Validate detection performance through purple team activities and simulation Threat Intelligence & Collaboration Consume and operationalise internal and external threat intelligence Maintain awareness of attacker tactics, tools, and campaigns relevant to the organisation Act as a key interface between SOC, Threat Intel, Red Team, and Vulnerability Management Reporting & Metrics Track and report on hunt coverage, outcomes, dwell time, MTTR, and investigation quality Provide regular insights to senior leadership on threat trends and risk posture Required Skills & Experience Technical Experience 7+ years in Security Operations, Threat Hunting, or Incident Response Proven experience leading investigations involving advanced persistent threats, insider threats, or targeted attacks Strong hands-on expertise with: SIEM platforms (e.g. Sentinel, Splunk, Elastic) EDR/XDR solutions (e.g. Defender, CrowdStrike, SentinelOne) Network and cloud security telemetry Strong understanding of: MITRE ATT&CK Windows, Linux, and cloud attack techniques Malware behaviours, credential abuse, lateral movement, and persistence mechanisms Leadership & Soft Skills Demonstrated ability to lead and mentor technical teams Strong investigative mindset with attention to detail Excellent written and verbal communication skills Ability to translate technical findings into business and risk context Desirable Skills Experience with detection engineering or SOAR automation Purple team or red team collaboration experience Forensic analysis experience (memory, disk, network) Exposure to regulatory environments (e.g. ISO 27001, NIST, GDPR) Apply now to be part of this impactful opportunity!
Senior Cyber Security Engineer (Contract) Hybrid 6-Month Contract Start: ASAP Day Rate: 500p/d inside The Opportunity We're looking for a Senior Cyber Security Engineer to join a forward-thinking public sector environment at a critical point in its cyber maturity journey. With a newly implemented outsourced Security Operations Centre (SOC) powered by Splunk and CrowdStrike , this role is key to maximising both investment and capability. You'll act as the senior technical lead-optimising tooling, strengthening detection and response, and upskilling the internal team. This is a hands-on, high-impact role suited to someone who can hit the ground running and elevate an evolving security function. Key Responsibilities Endpoint Security Leadership: Own deployment, configuration, and optimisation of CrowdStrike Falcon SIEM Optimisation: Partner with the SOC to enhance Splunk dashboards, alerts, and data models Incident Response: Act as escalation point for high-priority incidents, driving rapid containment Threat Hunting: Proactively identify hidden threats using advanced queries and telemetry Automation (SOAR): Build workflows to streamline response and reduce manual effort Capability Building: Upskill internal teams across CrowdStrike, Splunk, and security analysis Required Experience 5+ years in Cyber Security Engineering or SOC (Tier 3 level) Deep hands-on experience with CrowdStrike Falcon (Prevent, Insight, Discover) Strong Splunk expertise, including SPL and Enterprise Security (ES) Solid understanding of: Network protocols Cloud security (AWS/Azure) MITRE ATT&CK framework Additional desirable experience: Vulnerability Assessment tools Penetration Testing / Web Application Testing exposure Security policy and standards development Certifications (Desirable) Cyber Security: CompTIA Security+, Network+, CySA+, GSEC CISSP, GCIH, GCIA, CCSP CrowdStrike (ideally 2+): CCFA (Falcon Administrator) CCFR (Falcon Responder) CCSE (SIEM Engineer) Splunk: Splunk Certified Cybersecurity Defense Engineer (preferred) Why Apply? Shape and optimise a modern SOC capability Work with best-in-class tools (CrowdStrike & Splunk) High-impact role with visibility across the organisation Opportunity to leave a lasting legacy through capability uplift and knowledge transfer If you're a senior cyber specialist who thrives in hands-on, technically challenging environments and enjoys building capability as well as solving problems, this is worth a conversation Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
May 09, 2026
Contractor
Senior Cyber Security Engineer (Contract) Hybrid 6-Month Contract Start: ASAP Day Rate: 500p/d inside The Opportunity We're looking for a Senior Cyber Security Engineer to join a forward-thinking public sector environment at a critical point in its cyber maturity journey. With a newly implemented outsourced Security Operations Centre (SOC) powered by Splunk and CrowdStrike , this role is key to maximising both investment and capability. You'll act as the senior technical lead-optimising tooling, strengthening detection and response, and upskilling the internal team. This is a hands-on, high-impact role suited to someone who can hit the ground running and elevate an evolving security function. Key Responsibilities Endpoint Security Leadership: Own deployment, configuration, and optimisation of CrowdStrike Falcon SIEM Optimisation: Partner with the SOC to enhance Splunk dashboards, alerts, and data models Incident Response: Act as escalation point for high-priority incidents, driving rapid containment Threat Hunting: Proactively identify hidden threats using advanced queries and telemetry Automation (SOAR): Build workflows to streamline response and reduce manual effort Capability Building: Upskill internal teams across CrowdStrike, Splunk, and security analysis Required Experience 5+ years in Cyber Security Engineering or SOC (Tier 3 level) Deep hands-on experience with CrowdStrike Falcon (Prevent, Insight, Discover) Strong Splunk expertise, including SPL and Enterprise Security (ES) Solid understanding of: Network protocols Cloud security (AWS/Azure) MITRE ATT&CK framework Additional desirable experience: Vulnerability Assessment tools Penetration Testing / Web Application Testing exposure Security policy and standards development Certifications (Desirable) Cyber Security: CompTIA Security+, Network+, CySA+, GSEC CISSP, GCIH, GCIA, CCSP CrowdStrike (ideally 2+): CCFA (Falcon Administrator) CCFR (Falcon Responder) CCSE (SIEM Engineer) Splunk: Splunk Certified Cybersecurity Defense Engineer (preferred) Why Apply? Shape and optimise a modern SOC capability Work with best-in-class tools (CrowdStrike & Splunk) High-impact role with visibility across the organisation Opportunity to leave a lasting legacy through capability uplift and knowledge transfer If you're a senior cyber specialist who thrives in hands-on, technically challenging environments and enjoys building capability as well as solving problems, this is worth a conversation Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
May 08, 2026
Full time
Senior Systems Support Engineer About the Company Our client is a global technology organisation delivering innovative solutions across transportation and critical infrastructure sectors. The company focuses on improving customer experiences through advanced technology, operational excellence, and secure digital services. Operating internationally, they are committed to innovation, collaboration, and delivering high-quality solutions to both public and private sector customers. The Role We are seeking a Senior Systems Support Engineer to support the operational delivery and maintenance of enterprise endpoint management and patching solutions across a large-scale corporate IT environment. The successful candidate will be responsible for maintaining endpoint management platforms, delivering software deployments, managing operating system builds, supporting security patching activities, and providing 2nd/3rd line technical support. The role also involves root cause analysis, technical project delivery, and ensuring compliance across end-user environments. Key Responsibilities Ensure the availability and performance of endpoint management and software deployment platforms. Manage and maintain services including: Patch Management OS Provisioning Software Distribution Endpoint Configuration Develop and maintain operational processes relating to system builds, patch creation, software packaging, deployments, reporting, and security controls. Investigate and remediate security vulnerabilities across desktop and server estates within agreed timelines. Support security hardening and compliance activities across front-office platforms and applications. Assist in improving endpoint delivery strategies including: Application deployment Antivirus management Security patching Driver and firmware updates Operating system deployment Manage documentation relating to systems, processes, and operational procedures. Own the full lifecycle of patch deployment activities from testing through to production rollout. Support platform upgrades, migrations, and access control management. Participate in technical projects involving software deployment to bespoke hardware and devices. Escalate issues appropriately and contribute to incident resolution. Support training and knowledge transfer activities following technical changes. Work collaboratively with internal teams, stakeholders, and customers where required. Required Skills & Experience Essential Degree in Computer Science, Engineering, or equivalent commercial experience. Strong experience with enterprise patch management and endpoint management tools such as: Ivanti Endpoint Manager Microsoft SCCM ManageEngine NinjaOne or similar technologies Strong PowerShell scripting experience. Experience deploying and supporting Microsoft operating systems across desktop and server environments. Experience supporting multi-platform infrastructure environments. Proven experience managing patch testing and deployment environments. Strong understanding of Microsoft Windows desktop support. Experience supporting Linux/Unix desktop environments (e.g. Ubuntu). Experience working within ITIL environments including change and release management. Understanding of quality and service management standards such as ISO 9001 / ISO 20000. Strong networking fundamentals including TCP/IP. Experience with Microsoft Active Directory technologies including: DNS DHCP Group Policy WSUS DFS Experience with OS imaging and deployment technologies including PXE and system imaging solutions. Desirable ITIL certification. Microsoft certifications. Experience managing services against strict SLAs. Experience with virtualisation technologies including: VMware Hyper-V Experience with additional scripting or development languages such as: Bash Powershell VB.NET C++ .NET Batch scripting
Cyber Security Operations Manager Liverpool (Hybrid) 75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC Managing the full incident response lifecycle (detection through to recovery and post-incident review) Overseeing threat detection, vulnerability management, and cyber defence capabilities Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business Leading and developing a team of cyber engineers and analysts Driving automation initiatives to improve response times and operational efficiency Supporting governance, compliance, and audit requirements Reporting on security performance, risks, and KPIs to senior stakeholders What We're Looking For Proven experience leading a Security Operations or SOC function Strong understanding of SIEM, SOAR, EDR/XDR, IDS/IPS, and security tooling Experience managing incident response and threat management in complex environments Strong knowledge of frameworks such as NIST, ISO 27001, or CIS Controls Experience working in cloud environments (Azure, AWS, or GCP) Strong leadership and stakeholder management skills Ability to balance hands-on technical understanding with strategic oversight Why Join? Opportunity to lead and shape the security operations function High visibility role across technology and leadership teams Business actively investing in cyber security and resilience If you're looking for a role where you can lead, influence, and strengthen cyber security at scale, we'd love to hear from you. Apply today with your most up to date CV. BH36094
May 08, 2026
Full time
Cyber Security Operations Manager Liverpool (Hybrid) 75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC Managing the full incident response lifecycle (detection through to recovery and post-incident review) Overseeing threat detection, vulnerability management, and cyber defence capabilities Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business Leading and developing a team of cyber engineers and analysts Driving automation initiatives to improve response times and operational efficiency Supporting governance, compliance, and audit requirements Reporting on security performance, risks, and KPIs to senior stakeholders What We're Looking For Proven experience leading a Security Operations or SOC function Strong understanding of SIEM, SOAR, EDR/XDR, IDS/IPS, and security tooling Experience managing incident response and threat management in complex environments Strong knowledge of frameworks such as NIST, ISO 27001, or CIS Controls Experience working in cloud environments (Azure, AWS, or GCP) Strong leadership and stakeholder management skills Ability to balance hands-on technical understanding with strategic oversight Why Join? Opportunity to lead and shape the security operations function High visibility role across technology and leadership teams Business actively investing in cyber security and resilience If you're looking for a role where you can lead, influence, and strengthen cyber security at scale, we'd love to hear from you. Apply today with your most up to date CV. BH36094
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 08, 2026
Full time
Infrastructure Engineer (Azure) A well-established organisation is seeking an experienced Infrastructure Engineer to join its technology team, supporting and developing a modern Microsoft cloud and hybrid environment. The IT function delivers secure, resilient and high-performing services that underpin core operational and user-facing systems. This is a hands-on technical role with a strong focus on Azure, Microsoft 365 and identity platforms. Your New Role In this role, you will be responsible for the design, implementation and ongoing support of Microsoft Azure infrastructure and related cloud services. You will contribute to the development of cloud and hybrid architecture, ensuring systems remain secure, available and scalable. Day-to-day responsibilities will include administration and optimisation of Microsoft 365 services such as Exchange Online, SharePoint, Teams and Entra ID, alongside ownership of modern endpoint management through Microsoft Intune, including Autopilot, compliance policies and device configuration. You will support hybrid identity across Active Directory and Entra ID, applying Conditional Access and Zero Trust principles, and play an active role in cloud migration and service modernisation initiatives. Security will be a core focus of the role, including patching, vulnerability remediation, Microsoft Defender tooling and the investigation and resolution of cloud and identity related security incidents. You will also contribute to back up, disaster recovery and business continuity planning, monitor platform performance and resilience, manage certificates and domains, and work closely with third party suppliers where required. The role includes producing clear technical documentation, contributing to infrastructure standards and policies, and providing senior level support for complex infrastructure issues. What You'll Need to Succeed To be successful, you will have strong hands-on experience designing and supporting Microsoft Azure infrastructure, including IaaS, networking, security and monitoring. You will have excellent knowledge of identity and access management using Active Directory and Entra ID, with experience administering Microsoft 365 and managing modern endpoints through Intune. A solid understanding of security best practice is essential, particularly around Conditional Access, Zero Trust and Microsoft Defender. You will have experience operating in hybrid environments and a good working knowledge of backup, recovery and disaster recovery processes, alongside core networking concepts such as DNS, DHCP, firewalls and secure connectivity. PowerShell or automation skills will be advantageous, as will experience supporting high availability and performance optimisation in cloud platforms. Strong communication skills and experience operating at second or third line support level within an enterprise environment are also important. Microsoft certifications such as AZ 104 or AZ 500 would be beneficial, as would exposure to cloud migration programmes, infrastructure modernisation and working with security or compliance frameworks such as Cyber Essentials. What You'll Get in Return Starting salary of 50,000 (possibly some flexibility in salary for the right candidate), annual leave starting at 28 days holiday, plus bank holidays (including 3 days to be taken over the Christmas period). 11% employer contribution to your pension (with 4.9% employee contribution), Employee Assistance Programme, enhanced Maternity / Paternity scheme, a cycle to work scheme, subsidised lunches, free or heavily discounted access to the organisations sports and leisure facilities and discounts at local retailers and businesses. This role offers the opportunity to work in a collaborative environment with a strong focus on modern technology, security and continuous improvement, providing genuine scope to develop your cloud and infrastructure expertise. What You Need to Do NowIf you're interested in this role, click apply now to forward an up-to-date copy of your CV, or contact us for a confidential discussion about the position. If this job isn't quite right for you, but you are looking for a new infrastructure or cloud role, please get in touch to discuss other opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
