Data Lead/Manager Location: Worthing - 1 day onsite per week is required Contract Daily Rate: Up to 500 (inside IR35 via umbrella) Contract Length: 3 Months initially Hybrid Working Available - 1 day per week in Worthing is required Join Our Client's Data Transformation Journey! Are you a data-driven leader with a passion for analytics? Our client is seeking an experienced Data Lead/Manager to spearhead the development and implementation of their Data Analyst Federation Framework. This vital role will help embed a data-driven culture across the organisation and enhance analytical maturity. Key Responsibilities: 1. Analytics Delivery & Roadmap Alignment - Define and deliver an analytics roadmap aligned with programme priorities. - Ensure analytical outputs align with key use cases and migration waves. - prioritise initiatives based on business value and regulatory needs. 2. Analytical Design & Standards - Develop and enforce analytical standards, including KPI definitions and visualisation principles. - Review analytical designs to ensure consistency and quality. - Align outputs with enterprise governance standards. 3. Stakeholder Engagement & Insight Delivery - Collaborate with stakeholders to translate business problems into analytical requirements. - Deliver actionable insights to inform strategic decisions. - Integrate analytics into operational processes. 4. Quality, Governance & Assurance - Ensure all analytical outputs meet quality and compliance standards. - Support governance processes, including issue resolution. - Identify risks related to data quality and analytical integrity. 5. Capability Development & Mentoring - Mentor and support analysts to foster capability across the programme. - Contribute to the development of best practises and working standards. - Cultivate a culture of accountability and continuous improvement. 6. Community of practise & Continuous Improvement - Engage in the Analytics Community of practise to promote knowledge sharing. - Develop playbooks and reusable assets for best practises. - Track adoption and enhance analytical tools and techniques. Skills & Experience Required: Strong analytical thinking and problem-solving skills. Proven experience in defining and applying data and analytics standards. Excellent stakeholder engagement abilities. Familiarity with modern data platforms (e.g., Databricks, Power BI). Commitment to data quality and governance in analytical outputs. Strong communication skills for diverse audiences. Ability to collaborate effectively across teams. Experience in coaching and mentoring analysts. Ideal Candidate Profile: Hands-on analytics professional with strong technical capabilities. Background in complex data or transformation environments. Demonstrated expertise in translating data into actionable business insights. Proficiency in modern data platforms and visualisation tools. Experience with analytical standards and data governance. Confident in engaging with both technical and business stakeholders. Passionate about developing others and fostering a collaborative analytics community. If you are ready to take on this exciting challenge and drive data-driven decision-making within an organisation, we want to hear from you! Apply now and be part of our client's transformation journey. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
May 15, 2026
Contractor
Data Lead/Manager Location: Worthing - 1 day onsite per week is required Contract Daily Rate: Up to 500 (inside IR35 via umbrella) Contract Length: 3 Months initially Hybrid Working Available - 1 day per week in Worthing is required Join Our Client's Data Transformation Journey! Are you a data-driven leader with a passion for analytics? Our client is seeking an experienced Data Lead/Manager to spearhead the development and implementation of their Data Analyst Federation Framework. This vital role will help embed a data-driven culture across the organisation and enhance analytical maturity. Key Responsibilities: 1. Analytics Delivery & Roadmap Alignment - Define and deliver an analytics roadmap aligned with programme priorities. - Ensure analytical outputs align with key use cases and migration waves. - prioritise initiatives based on business value and regulatory needs. 2. Analytical Design & Standards - Develop and enforce analytical standards, including KPI definitions and visualisation principles. - Review analytical designs to ensure consistency and quality. - Align outputs with enterprise governance standards. 3. Stakeholder Engagement & Insight Delivery - Collaborate with stakeholders to translate business problems into analytical requirements. - Deliver actionable insights to inform strategic decisions. - Integrate analytics into operational processes. 4. Quality, Governance & Assurance - Ensure all analytical outputs meet quality and compliance standards. - Support governance processes, including issue resolution. - Identify risks related to data quality and analytical integrity. 5. Capability Development & Mentoring - Mentor and support analysts to foster capability across the programme. - Contribute to the development of best practises and working standards. - Cultivate a culture of accountability and continuous improvement. 6. Community of practise & Continuous Improvement - Engage in the Analytics Community of practise to promote knowledge sharing. - Develop playbooks and reusable assets for best practises. - Track adoption and enhance analytical tools and techniques. Skills & Experience Required: Strong analytical thinking and problem-solving skills. Proven experience in defining and applying data and analytics standards. Excellent stakeholder engagement abilities. Familiarity with modern data platforms (e.g., Databricks, Power BI). Commitment to data quality and governance in analytical outputs. Strong communication skills for diverse audiences. Ability to collaborate effectively across teams. Experience in coaching and mentoring analysts. Ideal Candidate Profile: Hands-on analytics professional with strong technical capabilities. Background in complex data or transformation environments. Demonstrated expertise in translating data into actionable business insights. Proficiency in modern data platforms and visualisation tools. Experience with analytical standards and data governance. Confident in engaging with both technical and business stakeholders. Passionate about developing others and fostering a collaborative analytics community. If you are ready to take on this exciting challenge and drive data-driven decision-making within an organisation, we want to hear from you! Apply now and be part of our client's transformation journey. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
What role you will play in our team Join us as a Trading Market Risk Advisor with roles to support Power. Become part of a team responsible for monitoring and managing the risk associated with ExxonMobil's trading activities. You will provide risk analysis for global and regional activities sitting alongside commercial traders and advising daily on Trading PnL, exposures, VAR, mark to market accounting, limit monitoring. Power market risk capability - deep understanding of regional power hubs and key exchanges. What you will do Market Risk Advisory & Strategic Stakeholder Engagement: Proactively deliver high impact market risk insights through daily analysis and reporting of trading positions, exposures, TCM, and risk limit utilization. Apply advanced market and commodity analysis to generate insight and detect anomalies to provide input to trading strategies and risk mitigation. Trade Integrity & Dynamic Exposure Management: Lead the daily oversight of exposure risk by maintaining rigorous position tracking and analysis. Identify and resolve trade booking discrepancies, data integrity issues, and abnormal exposure variations with urgency and precision. Act as a trusted risk partner to traders by providing timely alerts and recommendations, including Trade Money Management (TMM) and hedging options input, that safeguard against operational and financial risk. Assess and mitigate market exposures in OTC commodity swaps and options, integrating scenario analysis, stress testing, and valuation methodologies to support strategic decision making and regulatory compliance. Analytical Excellence & Risk Methodology Leadership: Utilize and continuously refine advanced risk analytics such as Value at Risk (VaR), stress testing, and scenario analysis to enhance portfolio transparency and decision making. Attest and recommend liquid and illiquid curve methodology against set principles. Leverage ETRM and analytical tools to deliver accurate, forward looking risk assessments that support trading performance and capital efficiency. End to End Market Risk Process Mastery & Skill Evolution: Demonstrate deep understanding of the full market risk lifecycle - from trade capture and exposure modeling to risk reporting and limit governance - enabling swift and effective issue resolution across systems and stakeholders. Continuously build expertise in evolving market and commodity risk management techniques, including option trading, OTC swaps, and structured products. Stay ahead of industry developments to provide forward looking insights and enhance the strategic value of risk advisory services. Transaction Risk Evaluation: Evaluate complex commodity transactions by calculating Day 1 reserves and other valuation adjustments, ensuring accurate risk representation and alignment with accounting and regulatory standards. Manage both liquid and illiquid curve building and validation supporting sound MTM principles. Provide independent oversight and proactively challenge trading decisions when risk exposures are unreasonable or misaligned with the company's risk appetite. Advanced Risk Strategy & Advisory: Deliver strategic market risk insights to support trading leadership in decision making, while mentoring junior analysts and fostering analytical excellence across the risk organization. Independently assess new business opportunities by reviewing transaction terms, model assumptions, valuation methodologies, and expected results. Review plan for hedging and provide support to develop trading limits. Ensure that the proposed transaction and associated hedges can be properly valued and reported by the risk management system of record. Governance & Risk Infrastructure Enhancement: Strengthen market risk governance by enhancing control frameworks, refining risk reporting processes, and aligning infrastructure with evolving regulatory standards and business objectives. About you Hold a Bachelor's Degree (or equivalent) in Economics, Finance, Mathematics, Statistics or other quantitative field. Have significant work experience in energy trading, financial or energy risk management. Preferred Skills / Knowledge / Abilities Advanced degree (Master's, MBA, CFA, Ph.D.) in Energy or Financial Risk Management. Attention to detail with a strong process execution focus and result orientation. Strong analytical skills and knowledge of financial instruments. Strong understanding of decision analysis techniques (commercial acumen), statistical modelling and comfort in modelling issues involving risk and uncertainty. Strong understanding of financial analysis and application to energy transacting. Desire to work in a fast paced, diverse and inclusive environment. Benefits Share incentive plan Private healthcare for employees and their families Benefits may be changed from time to time without notice, subject to applicable law. Functional Skills Energy Commodity & Derivative Trading Energy Risk Analysis & Mitigation Financial Markets Execution Econometric Analysis Market Pricing Mechanisms
May 15, 2026
Full time
What role you will play in our team Join us as a Trading Market Risk Advisor with roles to support Power. Become part of a team responsible for monitoring and managing the risk associated with ExxonMobil's trading activities. You will provide risk analysis for global and regional activities sitting alongside commercial traders and advising daily on Trading PnL, exposures, VAR, mark to market accounting, limit monitoring. Power market risk capability - deep understanding of regional power hubs and key exchanges. What you will do Market Risk Advisory & Strategic Stakeholder Engagement: Proactively deliver high impact market risk insights through daily analysis and reporting of trading positions, exposures, TCM, and risk limit utilization. Apply advanced market and commodity analysis to generate insight and detect anomalies to provide input to trading strategies and risk mitigation. Trade Integrity & Dynamic Exposure Management: Lead the daily oversight of exposure risk by maintaining rigorous position tracking and analysis. Identify and resolve trade booking discrepancies, data integrity issues, and abnormal exposure variations with urgency and precision. Act as a trusted risk partner to traders by providing timely alerts and recommendations, including Trade Money Management (TMM) and hedging options input, that safeguard against operational and financial risk. Assess and mitigate market exposures in OTC commodity swaps and options, integrating scenario analysis, stress testing, and valuation methodologies to support strategic decision making and regulatory compliance. Analytical Excellence & Risk Methodology Leadership: Utilize and continuously refine advanced risk analytics such as Value at Risk (VaR), stress testing, and scenario analysis to enhance portfolio transparency and decision making. Attest and recommend liquid and illiquid curve methodology against set principles. Leverage ETRM and analytical tools to deliver accurate, forward looking risk assessments that support trading performance and capital efficiency. End to End Market Risk Process Mastery & Skill Evolution: Demonstrate deep understanding of the full market risk lifecycle - from trade capture and exposure modeling to risk reporting and limit governance - enabling swift and effective issue resolution across systems and stakeholders. Continuously build expertise in evolving market and commodity risk management techniques, including option trading, OTC swaps, and structured products. Stay ahead of industry developments to provide forward looking insights and enhance the strategic value of risk advisory services. Transaction Risk Evaluation: Evaluate complex commodity transactions by calculating Day 1 reserves and other valuation adjustments, ensuring accurate risk representation and alignment with accounting and regulatory standards. Manage both liquid and illiquid curve building and validation supporting sound MTM principles. Provide independent oversight and proactively challenge trading decisions when risk exposures are unreasonable or misaligned with the company's risk appetite. Advanced Risk Strategy & Advisory: Deliver strategic market risk insights to support trading leadership in decision making, while mentoring junior analysts and fostering analytical excellence across the risk organization. Independently assess new business opportunities by reviewing transaction terms, model assumptions, valuation methodologies, and expected results. Review plan for hedging and provide support to develop trading limits. Ensure that the proposed transaction and associated hedges can be properly valued and reported by the risk management system of record. Governance & Risk Infrastructure Enhancement: Strengthen market risk governance by enhancing control frameworks, refining risk reporting processes, and aligning infrastructure with evolving regulatory standards and business objectives. About you Hold a Bachelor's Degree (or equivalent) in Economics, Finance, Mathematics, Statistics or other quantitative field. Have significant work experience in energy trading, financial or energy risk management. Preferred Skills / Knowledge / Abilities Advanced degree (Master's, MBA, CFA, Ph.D.) in Energy or Financial Risk Management. Attention to detail with a strong process execution focus and result orientation. Strong analytical skills and knowledge of financial instruments. Strong understanding of decision analysis techniques (commercial acumen), statistical modelling and comfort in modelling issues involving risk and uncertainty. Strong understanding of financial analysis and application to energy transacting. Desire to work in a fast paced, diverse and inclusive environment. Benefits Share incentive plan Private healthcare for employees and their families Benefits may be changed from time to time without notice, subject to applicable law. Functional Skills Energy Commodity & Derivative Trading Energy Risk Analysis & Mitigation Financial Markets Execution Econometric Analysis Market Pricing Mechanisms
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together. What role you will play in our team Join us as a Trading Market Risk Advisor with roles to support Gas desks. Become part of a team responsible for monitoring and managing the risk associated with ExxonMobil's trading activities. You will provide risk analysis for global and regional activities sitting alongside commercial traders and advising daily on Trading PnL, exposures, VAR, mark to market accounting, limit monitoring. Deep expertise in Europe gas: knowledge of TTF/NBP/OEG/THE hubs. What you will do Market Risk Advisory & Strategic Stakeholder Engagement: Proactively deliver high impact market risk insights through daily analysis and reporting of trading positions, exposures, TCM, and risk limit utilization. Apply advanced market and commodity analysis to generate insight and detect anomalies to provide input to trading strategies and risk mitigation. Trade Integrity & Dynamic Exposure Management: Lead the daily oversight of exposure risk by maintaining rigorous position tracking and analysis. Identify and resolve trade booking discrepancies, data integrity issues, and abnormal exposure variations with urgency and precision. Act as a trusted risk partner to traders by providing timely alerts and recommendations, including Trade Money Management (TMM) and hedging options input, that safeguard against operational and financial risk. Assess and mitigate market exposures in OTC commodity swaps and options, integrating scenario analysis, stress testing, and valuation methodologies to support strategic decision making and regulatory compliance. Analytical Excellence & Risk Methodology Leadership: Utilize and continuously refine advance risk analytics such as Value at Risk (VaR), stress testing, and scenario analysis to enhance portfolio transparency and decision making. Attest and recommend liquid and illiquid curve methodology against set principles. Leverage ETRM and analytical tools to deliver accurate, forward looking risk assessments that support trading performance and capital efficiency. End to End Market Risk Process Mastery & Skill Evolution: Demonstrate deep understanding of the full market risk lifecycle-from trade capture and exposure modeling to risk reporting and limit governance-enabling swift and effective issue resolution across systems and stakeholders. Continuously build expertise in evolving market and commodity risk management techniques, including option trading, OTC swaps, and structured products. Stay ahead of industry developments to provide forward looking insights and enhance the strategic value of risk advisory services. Transaction Risk Evaluation: Evaluate complex commodity transactions by calculating Day 1 reserves and other valuation adjustments, ensuring accurate risk representation and alignment with accounting and regulatory standards. Manage both liquid and illiquid Curve Building and Validation supporting sound MTM principles. Provide independent oversight and proactively challenge trading decisions when risk exposures are unreasonable or misaligned with the company's risk appetite. Advanced Risk Strategy & Advisory: Deliver strategic market risk insights to support trading leadership in decision making, while mentoring junior analysts and fostering analytical excellence across the risk organization. Independently assess new business opportunities by reviewing transaction terms, model assumptions, valuation methodologies, and expected results. Review plan for hedging and provide support to develop trading limits. Ensure that the proposed transaction and associated hedges can be properly valued and reported by the risk management system of record. Governance & Risk Infrastructure Enhancement: Strengthen market risk governance by enhancing control frameworks, refining risk reporting processes, and aligning infrastructure with evolving regulatory standards and business objectives. About You To be eligible for this role, you must: Hold a Bachelor's Degree (or equivalent) in Economics, Finance, Mathematics, Statistics or other quantitative field. Have significant work experience in energy trading, financial or energy risk management. Preferred Skills / Knowledge / Abilities An advanced degree, such as a Master's, MBA, CFA, or Ph.D., degree in Energy or Financial Risk Management is preferred. Attention to detail with a strong process execution focus with a result orientation approach. Strong analytical skills and knowledge of financial instruments. Strong understanding of decision analysis techniques (commercial acumen), statistical modelling and comfort in modelling issues involving risk and uncertainty. Strong understanding of financial analysis and application to energy transacting. The desire to work in a fast paced, diverse and inclusive environment. An ExxonMobil career is one designated to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life. We offer you: Share incentive plan Private healthcare for employees and their families Please note benefits may be changed from time to time without notice, subject to applicable law. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. Job Segment: Sustainability, CFA, MBA, Gas, Energy, Finance, Management
May 15, 2026
Full time
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about our What and our Why and how we can work together. What role you will play in our team Join us as a Trading Market Risk Advisor with roles to support Gas desks. Become part of a team responsible for monitoring and managing the risk associated with ExxonMobil's trading activities. You will provide risk analysis for global and regional activities sitting alongside commercial traders and advising daily on Trading PnL, exposures, VAR, mark to market accounting, limit monitoring. Deep expertise in Europe gas: knowledge of TTF/NBP/OEG/THE hubs. What you will do Market Risk Advisory & Strategic Stakeholder Engagement: Proactively deliver high impact market risk insights through daily analysis and reporting of trading positions, exposures, TCM, and risk limit utilization. Apply advanced market and commodity analysis to generate insight and detect anomalies to provide input to trading strategies and risk mitigation. Trade Integrity & Dynamic Exposure Management: Lead the daily oversight of exposure risk by maintaining rigorous position tracking and analysis. Identify and resolve trade booking discrepancies, data integrity issues, and abnormal exposure variations with urgency and precision. Act as a trusted risk partner to traders by providing timely alerts and recommendations, including Trade Money Management (TMM) and hedging options input, that safeguard against operational and financial risk. Assess and mitigate market exposures in OTC commodity swaps and options, integrating scenario analysis, stress testing, and valuation methodologies to support strategic decision making and regulatory compliance. Analytical Excellence & Risk Methodology Leadership: Utilize and continuously refine advance risk analytics such as Value at Risk (VaR), stress testing, and scenario analysis to enhance portfolio transparency and decision making. Attest and recommend liquid and illiquid curve methodology against set principles. Leverage ETRM and analytical tools to deliver accurate, forward looking risk assessments that support trading performance and capital efficiency. End to End Market Risk Process Mastery & Skill Evolution: Demonstrate deep understanding of the full market risk lifecycle-from trade capture and exposure modeling to risk reporting and limit governance-enabling swift and effective issue resolution across systems and stakeholders. Continuously build expertise in evolving market and commodity risk management techniques, including option trading, OTC swaps, and structured products. Stay ahead of industry developments to provide forward looking insights and enhance the strategic value of risk advisory services. Transaction Risk Evaluation: Evaluate complex commodity transactions by calculating Day 1 reserves and other valuation adjustments, ensuring accurate risk representation and alignment with accounting and regulatory standards. Manage both liquid and illiquid Curve Building and Validation supporting sound MTM principles. Provide independent oversight and proactively challenge trading decisions when risk exposures are unreasonable or misaligned with the company's risk appetite. Advanced Risk Strategy & Advisory: Deliver strategic market risk insights to support trading leadership in decision making, while mentoring junior analysts and fostering analytical excellence across the risk organization. Independently assess new business opportunities by reviewing transaction terms, model assumptions, valuation methodologies, and expected results. Review plan for hedging and provide support to develop trading limits. Ensure that the proposed transaction and associated hedges can be properly valued and reported by the risk management system of record. Governance & Risk Infrastructure Enhancement: Strengthen market risk governance by enhancing control frameworks, refining risk reporting processes, and aligning infrastructure with evolving regulatory standards and business objectives. About You To be eligible for this role, you must: Hold a Bachelor's Degree (or equivalent) in Economics, Finance, Mathematics, Statistics or other quantitative field. Have significant work experience in energy trading, financial or energy risk management. Preferred Skills / Knowledge / Abilities An advanced degree, such as a Master's, MBA, CFA, or Ph.D., degree in Energy or Financial Risk Management is preferred. Attention to detail with a strong process execution focus with a result orientation approach. Strong analytical skills and knowledge of financial instruments. Strong understanding of decision analysis techniques (commercial acumen), statistical modelling and comfort in modelling issues involving risk and uncertainty. Strong understanding of financial analysis and application to energy transacting. The desire to work in a fast paced, diverse and inclusive environment. An ExxonMobil career is one designated to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life. We offer you: Share incentive plan Private healthcare for employees and their families Please note benefits may be changed from time to time without notice, subject to applicable law. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships. Job Segment: Sustainability, CFA, MBA, Gas, Energy, Finance, Management
Description A senior engineering leader who is responsible for the technical health, delivery performance, and professional development of their team. The Tech Lead is the primary engineering owner for one or more teams - setting technical direction, building culture, and bridging the gap between engineering and the broader organisation. Tech Leads are expected to actively drive AI-native culture within their team and model best practice for everyone they manage. The step from Technical Project Lead to Tech Lead is the most significant transition in the engineering career path. The TPL role is delivery-focused; the Tech Lead role adds sustained people leadership, team design, and function-level accountability. You are no longer primarily measured by what you build or what your project delivers - you are measured by the health and capability of your team over time. This means investing in people who may not yet be performing, having difficult conversations, and sometimes slowing down delivery to get the team architecture right. It is a fundamentally different role, and the instincts that made you a great TPL will need to evolve. Hands-on contribution remains significant. Approximately 60% of time is spent on direct technical work - coding, design, review, and architectural decision-making - and 40% on line management, stakeholder communication, hiring, and engineering strategy. This reflects Ignite's current scale and the importance of Tech Lead technical credibility. Responsibilities Own the technical health of one or more delivery teams: architecture, standards, quality, and culture Line manage up to 6 engineers directly or up to 10 indirectly, including regular 1:1s, objective setting, development support, and performance management Make or delegate architectural decisions with confidence, maintaining long-term codebase coherence Balance hands-on technical contribution with management and leadership responsibilities Drive quality and delivery standards across the team, setting clear expectations and holding them consistently Contribute to sprint planning and prioritisation alongside the Programme Manager and Analysts Lead incident response for the team, ensuring post-mortems produce systemic improvements and address root causes Represent engineering in stakeholder conversations, communicating clearly on delivery status, technical risk, and capacity Partner with the Head of Engineering on resourcing, team design, and delivery strategy Contribute to hiring by defining role requirements, leading technical interviews, and making recommendations Support the development of Senior Engineers towards greater leadership capability Operate with commercial awareness, understanding the revenue and margin implications of technical decisions Contribute to cross-function engineering strategy and platform-wide architectural decisions Develop or contribute to the Ignite repeatability and AI-native agenda Contribute to hiring strategy and team design conversations with the Head of Engineering Carry full line management responsibility for direct reports, including probation management and formal performance processes Support pay review and promotion recommendations to the Head of Engineering Manage indirect accountability for QA leads and their reports within the Ignite structure AI Leadership Responsibilities Actively use and champion coding harnesses, building team-level harnesses that standardize AI usage for common tasks Understand AI agents at an implementation level, including design, risks, and appropriate usage Understand and work with skills as reusable AI capabilities Have a strong working knowledge of MCP (Model Context Protocol), including tool access, context management, and security implications Set expectations for AI tool use within the team, defining what is encouraged, what requires review, and where human verification is required Stay current with the AI tooling landscape and share relevant developments with the Head of Engineering Qualifications Languages: TypeScript and C#/.NET (sufficient depth to review and guide work in both stacks) Frontend: Vue.js (Customer Portal stack - review and governance level) Databases: SQL Server, PostgreSQL (design, performance, governance) Cloud & Infrastructure: Azure (architecture, cost management, security posture) Container Orchestration: Kubernetes (operational and governance level) CI/CD: GitHub Actions, GitOps (ownership and governance) Security: ISO 27001 controls implementation and penetration test coordination Tooling: Linear, Git/GitHub, Copilot, monitoring and alerting platforms
May 15, 2026
Full time
Description A senior engineering leader who is responsible for the technical health, delivery performance, and professional development of their team. The Tech Lead is the primary engineering owner for one or more teams - setting technical direction, building culture, and bridging the gap between engineering and the broader organisation. Tech Leads are expected to actively drive AI-native culture within their team and model best practice for everyone they manage. The step from Technical Project Lead to Tech Lead is the most significant transition in the engineering career path. The TPL role is delivery-focused; the Tech Lead role adds sustained people leadership, team design, and function-level accountability. You are no longer primarily measured by what you build or what your project delivers - you are measured by the health and capability of your team over time. This means investing in people who may not yet be performing, having difficult conversations, and sometimes slowing down delivery to get the team architecture right. It is a fundamentally different role, and the instincts that made you a great TPL will need to evolve. Hands-on contribution remains significant. Approximately 60% of time is spent on direct technical work - coding, design, review, and architectural decision-making - and 40% on line management, stakeholder communication, hiring, and engineering strategy. This reflects Ignite's current scale and the importance of Tech Lead technical credibility. Responsibilities Own the technical health of one or more delivery teams: architecture, standards, quality, and culture Line manage up to 6 engineers directly or up to 10 indirectly, including regular 1:1s, objective setting, development support, and performance management Make or delegate architectural decisions with confidence, maintaining long-term codebase coherence Balance hands-on technical contribution with management and leadership responsibilities Drive quality and delivery standards across the team, setting clear expectations and holding them consistently Contribute to sprint planning and prioritisation alongside the Programme Manager and Analysts Lead incident response for the team, ensuring post-mortems produce systemic improvements and address root causes Represent engineering in stakeholder conversations, communicating clearly on delivery status, technical risk, and capacity Partner with the Head of Engineering on resourcing, team design, and delivery strategy Contribute to hiring by defining role requirements, leading technical interviews, and making recommendations Support the development of Senior Engineers towards greater leadership capability Operate with commercial awareness, understanding the revenue and margin implications of technical decisions Contribute to cross-function engineering strategy and platform-wide architectural decisions Develop or contribute to the Ignite repeatability and AI-native agenda Contribute to hiring strategy and team design conversations with the Head of Engineering Carry full line management responsibility for direct reports, including probation management and formal performance processes Support pay review and promotion recommendations to the Head of Engineering Manage indirect accountability for QA leads and their reports within the Ignite structure AI Leadership Responsibilities Actively use and champion coding harnesses, building team-level harnesses that standardize AI usage for common tasks Understand AI agents at an implementation level, including design, risks, and appropriate usage Understand and work with skills as reusable AI capabilities Have a strong working knowledge of MCP (Model Context Protocol), including tool access, context management, and security implications Set expectations for AI tool use within the team, defining what is encouraged, what requires review, and where human verification is required Stay current with the AI tooling landscape and share relevant developments with the Head of Engineering Qualifications Languages: TypeScript and C#/.NET (sufficient depth to review and guide work in both stacks) Frontend: Vue.js (Customer Portal stack - review and governance level) Databases: SQL Server, PostgreSQL (design, performance, governance) Cloud & Infrastructure: Azure (architecture, cost management, security posture) Container Orchestration: Kubernetes (operational and governance level) CI/CD: GitHub Actions, GitOps (ownership and governance) Security: ISO 27001 controls implementation and penetration test coordination Tooling: Linear, Git/GitHub, Copilot, monitoring and alerting platforms
We are seeking an experienced Risk Business Analyst to work across Risk Management and Financial Crime, supporting the uplift and maturity of the organisation's risk and compliance framework.This is a senior, delivery-focused role suited to someone who can take ownership of workstreams, operate confidently with stakeholders, and drive improvements across policies, standards, controls, and operating models. Duration: till 31/12/2026 Rate: up to 650pd inside ir35 via umbrella Hybrid working: 3 days a week in an office based in London Key Responsibilities Work across enterprise risk and financial crime to enhance risk coverage and framework effectiveness Support the uplift of the Risk Management Framework, including operational and compliance alignment Lead Target Operating Model (TOM) initiatives to improve adherence to risk frameworks and standards Review, improve, and implement risk standards, policies, and control documentation Draft and refine risk and compliance policies, procedures, and control descriptions Conduct process mapping and flow design, identifying gaps and control weaknesses Design, document, and embed risk and control frameworks Engage with a wide range of stakeholders across risk, compliance, IT, and business Operate autonomously, running defined pieces of work end to end Key Skills & Experience Strong experience as a Risk Business Analyst or similar role Deep understanding of risk management frameworks, ideally including operational risk Exposure to financial crime (any area beneficial - flexibility across AML, fraud, sanctions, etc.) Experience uplifting or remediating risk frameworks and control environments Solid background in policy writing, standards development, and control drafting Strong process mapping and documentation skills Ability to work effectively with IT and technology teams, understanding system and data impacts Comfortable working in organisations of any size Proven ability to manage stakeholders and influence effectively at senior levels Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 14, 2026
Contractor
We are seeking an experienced Risk Business Analyst to work across Risk Management and Financial Crime, supporting the uplift and maturity of the organisation's risk and compliance framework.This is a senior, delivery-focused role suited to someone who can take ownership of workstreams, operate confidently with stakeholders, and drive improvements across policies, standards, controls, and operating models. Duration: till 31/12/2026 Rate: up to 650pd inside ir35 via umbrella Hybrid working: 3 days a week in an office based in London Key Responsibilities Work across enterprise risk and financial crime to enhance risk coverage and framework effectiveness Support the uplift of the Risk Management Framework, including operational and compliance alignment Lead Target Operating Model (TOM) initiatives to improve adherence to risk frameworks and standards Review, improve, and implement risk standards, policies, and control documentation Draft and refine risk and compliance policies, procedures, and control descriptions Conduct process mapping and flow design, identifying gaps and control weaknesses Design, document, and embed risk and control frameworks Engage with a wide range of stakeholders across risk, compliance, IT, and business Operate autonomously, running defined pieces of work end to end Key Skills & Experience Strong experience as a Risk Business Analyst or similar role Deep understanding of risk management frameworks, ideally including operational risk Exposure to financial crime (any area beneficial - flexibility across AML, fraud, sanctions, etc.) Experience uplifting or remediating risk frameworks and control environments Solid background in policy writing, standards development, and control drafting Strong process mapping and documentation skills Ability to work effectively with IT and technology teams, understanding system and data impacts Comfortable working in organisations of any size Proven ability to manage stakeholders and influence effectively at senior levels Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Office Administrator/Data Analyst Salary: £26,500 to £30,000 depending on experience Steeton, BD20 office based Monday to Friday 8.30 5pm daily Grandma Wild s is a long-established and highly respected bakery business with a proud heritage dating back over 100 years. Known for producing high quality bakery products, we combine traditional values with continuous improvement across all areas of the business. Due to continued growth and ongoing internal projects, we are looking to recruit an organised and detail-focused Office Administrator / Data Analyst to join our team in Steeton. This is a varied role that would suit someone who enjoys working with data, spreadsheets, administration and project coordination within a fast-paced manufacturing environment. You will play an important role in supporting operational improvements, maintaining accurate records and helping to drive efficiencies across the business. The Role This is a hands-on position where no two days are the same. You will support a range of projects across the business, ensuring information is accurate, organised and maintained to a high standard. Projects and responsibilities will include: Supporting waste packaging projects and reporting Shop reconciliation and checking of figures Van sales reconciliation Supporting Health & Safety administration and Risk Assessments Creating and maintaining records for bakery machinery and equipment Assisting with moving maintenance documentation from paper-based systems to electronic records Fact checking and validating operational data Analysing product and range performance, identifying trends and areas for improvement Producing spreadsheets, reports and data analysis to support business decisions Working collaboratively with different departments to ensure processes are consistent and accurate Supporting general office administration duties where required Ideal Attributes Highly numerate with excellent attention to detail Strong analytical and problem-solving skills Advanced Excel and spreadsheet skills Comfortable handling large volumes of data and information Organised and methodical with the ability to prioritise workload effectively Proactive, flexible and able to work to deadlines Strong communication skills and able to work across multiple departments Previous experience within manufacturing, production or a fast-paced business environment would be advantageous This role would suit someone looking for a varied position combining administration, analysis and project support within a well-established and growing business. If you feel you have the relevant skills and experience, please send your CV by return. NO AGENCIES Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
May 14, 2026
Full time
Office Administrator/Data Analyst Salary: £26,500 to £30,000 depending on experience Steeton, BD20 office based Monday to Friday 8.30 5pm daily Grandma Wild s is a long-established and highly respected bakery business with a proud heritage dating back over 100 years. Known for producing high quality bakery products, we combine traditional values with continuous improvement across all areas of the business. Due to continued growth and ongoing internal projects, we are looking to recruit an organised and detail-focused Office Administrator / Data Analyst to join our team in Steeton. This is a varied role that would suit someone who enjoys working with data, spreadsheets, administration and project coordination within a fast-paced manufacturing environment. You will play an important role in supporting operational improvements, maintaining accurate records and helping to drive efficiencies across the business. The Role This is a hands-on position where no two days are the same. You will support a range of projects across the business, ensuring information is accurate, organised and maintained to a high standard. Projects and responsibilities will include: Supporting waste packaging projects and reporting Shop reconciliation and checking of figures Van sales reconciliation Supporting Health & Safety administration and Risk Assessments Creating and maintaining records for bakery machinery and equipment Assisting with moving maintenance documentation from paper-based systems to electronic records Fact checking and validating operational data Analysing product and range performance, identifying trends and areas for improvement Producing spreadsheets, reports and data analysis to support business decisions Working collaboratively with different departments to ensure processes are consistent and accurate Supporting general office administration duties where required Ideal Attributes Highly numerate with excellent attention to detail Strong analytical and problem-solving skills Advanced Excel and spreadsheet skills Comfortable handling large volumes of data and information Organised and methodical with the ability to prioritise workload effectively Proactive, flexible and able to work to deadlines Strong communication skills and able to work across multiple departments Previous experience within manufacturing, production or a fast-paced business environment would be advantageous This role would suit someone looking for a varied position combining administration, analysis and project support within a well-established and growing business. If you feel you have the relevant skills and experience, please send your CV by return. NO AGENCIES Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Your new company You'll be joining a large, private equity-backed, complex and values - led organisation with a strong operational footprint and a clear focus on performance, accountability and continuous improvement. With a collaborative culture and a strong finance function at its core, the business plays a vital role in supporting essential services and is committed to using insight and data to drive better decision-making across the organisation.Based local to Wimbledon, this dynamic organisation is experiencing transformation and growth, which has led to a new opportunity within the FP&A team. Your new role As an FP&A Analyst, you'll take on a key role within the financial planning and analysis team, supporting budgeting, forecasting and performance reporting across the business. Working closely with the FP&A Manager and senior stakeholders in Operations and Engineering functions, you'll provide robust analysis and insight that directly influences strategic and operational decisions.This is a highly visible role, offering exposure to senior leaders and the opportunity to shape how financial insight is delivered.Key responsibilities will include: Developing and maintaining financial models to support budgets, forecasts and long-term planning Producing monthly management accounts with clear variance analysis against budget and prior periods Partnering with operational teams to understand performance drivers and translate them into financial insight Supporting the annual budget and periodic forecast processes Analysing revenue, cost and KPI data to identify trends, risks and opportunities Preparing reports and presentations for senior leadership Improving finance processes, models and reporting through smarter use of systems and automation Supporting ad hoc analysis and strategic projects as required What you'll need to succeed To be successful in this role, you'll be a qualified accountant from a Big 4 or Top 10 firm with strong commercial instincts and a passion for using data to drive better outcomes.You'll bring: Full qualification (ACA /ACCA) and looking for your first step into Industry. 2-5 years' experience in FP&A, audit, transaction services or a similarly analytical finance role Strong modelling, forecasting and variance analysis capability Experience of handling large data sets The confidence to partner with non-financial stakeholders and influence decision-making A methodical, detailed approach, balanced with the ability to see the bigger picture High personal integrity, accountability and a collaborative working style Advanced Excel skills (Power Query and Power Pivot highly desirable) Experience maintaining complex financial models and running scenario analysis What you'll get in return A competitive salary and benefits package A high impact role with genuine exposure to senior leadership Strong professional development opportunities within a dynamic finance function - You will have the opportunity to take ownership and add value immediately. A collaborative and supportive working culture The chance to play a meaningful role in improving financial performance across a large, operational business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 14, 2026
Full time
Your new company You'll be joining a large, private equity-backed, complex and values - led organisation with a strong operational footprint and a clear focus on performance, accountability and continuous improvement. With a collaborative culture and a strong finance function at its core, the business plays a vital role in supporting essential services and is committed to using insight and data to drive better decision-making across the organisation.Based local to Wimbledon, this dynamic organisation is experiencing transformation and growth, which has led to a new opportunity within the FP&A team. Your new role As an FP&A Analyst, you'll take on a key role within the financial planning and analysis team, supporting budgeting, forecasting and performance reporting across the business. Working closely with the FP&A Manager and senior stakeholders in Operations and Engineering functions, you'll provide robust analysis and insight that directly influences strategic and operational decisions.This is a highly visible role, offering exposure to senior leaders and the opportunity to shape how financial insight is delivered.Key responsibilities will include: Developing and maintaining financial models to support budgets, forecasts and long-term planning Producing monthly management accounts with clear variance analysis against budget and prior periods Partnering with operational teams to understand performance drivers and translate them into financial insight Supporting the annual budget and periodic forecast processes Analysing revenue, cost and KPI data to identify trends, risks and opportunities Preparing reports and presentations for senior leadership Improving finance processes, models and reporting through smarter use of systems and automation Supporting ad hoc analysis and strategic projects as required What you'll need to succeed To be successful in this role, you'll be a qualified accountant from a Big 4 or Top 10 firm with strong commercial instincts and a passion for using data to drive better outcomes.You'll bring: Full qualification (ACA /ACCA) and looking for your first step into Industry. 2-5 years' experience in FP&A, audit, transaction services or a similarly analytical finance role Strong modelling, forecasting and variance analysis capability Experience of handling large data sets The confidence to partner with non-financial stakeholders and influence decision-making A methodical, detailed approach, balanced with the ability to see the bigger picture High personal integrity, accountability and a collaborative working style Advanced Excel skills (Power Query and Power Pivot highly desirable) Experience maintaining complex financial models and running scenario analysis What you'll get in return A competitive salary and benefits package A high impact role with genuine exposure to senior leadership Strong professional development opportunities within a dynamic finance function - You will have the opportunity to take ownership and add value immediately. A collaborative and supportive working culture The chance to play a meaningful role in improving financial performance across a large, operational business What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT SerivceDesk Analyst Location: Uxbridge (Hybrid) Duration: 3 Months Initially Day Rate: 300 IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact for IT queries, you will deliver technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house IT support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members during operational hours Maintain accurate documentation and update the internal knowledge base Deliver basic training and user guidance on supported systems and software Support university events such as exams, enrolment, and registration Ensure compliance with IT and Health & Safety policies, including risk assessments Participate in process improvement initiatives and service reviews
May 14, 2026
Contractor
IT SerivceDesk Analyst Location: Uxbridge (Hybrid) Duration: 3 Months Initially Day Rate: 300 IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact for IT queries, you will deliver technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused front-of-house IT support Assist users with device connectivity, printing, software access, and general IT enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise and support junior team members during operational hours Maintain accurate documentation and update the internal knowledge base Deliver basic training and user guidance on supported systems and software Support university events such as exams, enrolment, and registration Ensure compliance with IT and Health & Safety policies, including risk assessments Participate in process improvement initiatives and service reviews
CYBER SECURITY ANALYST (SOC ANALYST) CCL Global are currently recruiting for a Cyber Security Analyst to support a high-security Security Operations Centre (SOC) environment within a critical national infrastructure setting. This role will play a key part in protecting enterprise systems by monitoring, detecting, analysing, and responding to cyber security threats in real time. Type of Contract: Contract (Inside IR35) Location: Bath (100% office) Contract Length: Until April 2027 Key Duties Will Include: Monitor, investigate, and triage security events and alerts within a live SOC environment. Analyse security incidents to determine scope, impact, and priority, ensuring appropriate escalation and response. Manage end-to-end incident response activities from detection through to resolution. Support the development and enhancement of SIEM use cases, detection rules, analytics, and playbooks. Conduct real-time analysis of logs and security data to identify malicious activity or policy violations. Work closely with technical teams to support containment and remediation of security incidents. Support continuous improvement of SOC processes, tooling, and detection capability. Contribute to security reporting, documentation, and operational procedures. Requirements: Proven experience working as a SOC Analyst (Tier 2/3) within enterprise or critical environments. Strong experience with SIEM technologies (e.g. ArcSight or similar), including configuration and engineering support. Ability to triage security alerts and accurately assess risk, impact, and priority. Experience managing security incidents in real time within a SOC environment. Strong understanding of networking, cloud environments, and enterprise IT infrastructure. Experience creating and tuning detection use cases, analytics, and playbooks. Knowledge of Information Security principles, threat detection, and incident response practices. Familiarity with Microsoft technologies, Linux systems, and security tooling. Understanding of security frameworks and data protection principles including GDPR and the Data Protection Act 2018. Experience working within an ITIL-based service environment. Desirable: Industry-recognised cyber security certifications (e.g. SANS, ISC2). Experience within Defence, Government, or high-security environments. Degree in Cyber Security, Computing, Engineering, or related discipline. Experience in a senior SOC or lead analyst capacity.
May 14, 2026
Contractor
CYBER SECURITY ANALYST (SOC ANALYST) CCL Global are currently recruiting for a Cyber Security Analyst to support a high-security Security Operations Centre (SOC) environment within a critical national infrastructure setting. This role will play a key part in protecting enterprise systems by monitoring, detecting, analysing, and responding to cyber security threats in real time. Type of Contract: Contract (Inside IR35) Location: Bath (100% office) Contract Length: Until April 2027 Key Duties Will Include: Monitor, investigate, and triage security events and alerts within a live SOC environment. Analyse security incidents to determine scope, impact, and priority, ensuring appropriate escalation and response. Manage end-to-end incident response activities from detection through to resolution. Support the development and enhancement of SIEM use cases, detection rules, analytics, and playbooks. Conduct real-time analysis of logs and security data to identify malicious activity or policy violations. Work closely with technical teams to support containment and remediation of security incidents. Support continuous improvement of SOC processes, tooling, and detection capability. Contribute to security reporting, documentation, and operational procedures. Requirements: Proven experience working as a SOC Analyst (Tier 2/3) within enterprise or critical environments. Strong experience with SIEM technologies (e.g. ArcSight or similar), including configuration and engineering support. Ability to triage security alerts and accurately assess risk, impact, and priority. Experience managing security incidents in real time within a SOC environment. Strong understanding of networking, cloud environments, and enterprise IT infrastructure. Experience creating and tuning detection use cases, analytics, and playbooks. Knowledge of Information Security principles, threat detection, and incident response practices. Familiarity with Microsoft technologies, Linux systems, and security tooling. Understanding of security frameworks and data protection principles including GDPR and the Data Protection Act 2018. Experience working within an ITIL-based service environment. Desirable: Industry-recognised cyber security certifications (e.g. SANS, ISC2). Experience within Defence, Government, or high-security environments. Degree in Cyber Security, Computing, Engineering, or related discipline. Experience in a senior SOC or lead analyst capacity.
A fast-growing renewable energy business is seeking an Energy and Contracts Analyst to maximise trading performance, improve forecasting precision, and drive contractual delivery across a growing fleet of renewable energy assets Working closely with senior leadership and operational teams, you ll manage a portfolio of Power Purchase Agreements (PPAs) and Gas Purchase Agreements (GPAs), deliver market insight, and ensure the business maximises the value of its energy and green certificate portfolio. Based onsite in Bedford, you can expect a salary up to £40,000 plus bonus with benefits that include 25 days annual leave plus BH , 4% employer pension , Life assurance (4 x salary) and Healthcare. This role is commutable from Bedford, Milton Keynes, Wellingborough, Rushden, St Neots, Biggleswade and surrounding areas. Your key responsibilities will be: To coordinate daily activity across Power Purchase Agreements (PPAs), Gas Purchase Agreements (GPAs), and energy offtake arrangements Delivering accurate generation forecasts and communicating changes to suppliers and internal stakeholders Monitoring wholesale energy and renewable certificate markets to identify trends, risks, and commercial opportunities Managing relationships with external counterparties, suppliers, and private wire customers Supporting contract administration, reporting, compliance, and energy-related data management What will you bring to the role? Previous experience within energy, utilities, renewables, or commodity trading environments Strong analytical skills with advanced Excel capability and confidence working with large datasets Commercial awareness with an understanding of energy contracts and market dynamics Familiarity with green certificate schemes (GoOs, REGOs), energy forecasting tools, or CLM systems would be advantageous. Why you'll love this job: You'll play a genuinely important role in a business that operates at the forefront of the UK's renewable and circular energy sector, your work has real commercial impact. If you have a background in energy management or trading and are looking for a role with real commercial breadth, we'd love to hear from you so apply today!
May 14, 2026
Full time
A fast-growing renewable energy business is seeking an Energy and Contracts Analyst to maximise trading performance, improve forecasting precision, and drive contractual delivery across a growing fleet of renewable energy assets Working closely with senior leadership and operational teams, you ll manage a portfolio of Power Purchase Agreements (PPAs) and Gas Purchase Agreements (GPAs), deliver market insight, and ensure the business maximises the value of its energy and green certificate portfolio. Based onsite in Bedford, you can expect a salary up to £40,000 plus bonus with benefits that include 25 days annual leave plus BH , 4% employer pension , Life assurance (4 x salary) and Healthcare. This role is commutable from Bedford, Milton Keynes, Wellingborough, Rushden, St Neots, Biggleswade and surrounding areas. Your key responsibilities will be: To coordinate daily activity across Power Purchase Agreements (PPAs), Gas Purchase Agreements (GPAs), and energy offtake arrangements Delivering accurate generation forecasts and communicating changes to suppliers and internal stakeholders Monitoring wholesale energy and renewable certificate markets to identify trends, risks, and commercial opportunities Managing relationships with external counterparties, suppliers, and private wire customers Supporting contract administration, reporting, compliance, and energy-related data management What will you bring to the role? Previous experience within energy, utilities, renewables, or commodity trading environments Strong analytical skills with advanced Excel capability and confidence working with large datasets Commercial awareness with an understanding of energy contracts and market dynamics Familiarity with green certificate schemes (GoOs, REGOs), energy forecasting tools, or CLM systems would be advantageous. Why you'll love this job: You'll play a genuinely important role in a business that operates at the forefront of the UK's renewable and circular energy sector, your work has real commercial impact. If you have a background in energy management or trading and are looking for a role with real commercial breadth, we'd love to hear from you so apply today!
Join Our Team as a Risk Reporting Intermediate Analyst! Contract Type: Temporary Day Rate: .00 Contract Length: 12 months (July 1, 2026 - June 30, 2027) Working Pattern: Full Time, 40 hrs per week, hybrid Location: Belfast BR3 Key Responsibilities: Provide analytical support for risk reports covering Credit, Market, Operational, and other Risk portfolios for Internal Management, Regulators, and Auditors. Assist in monitoring limits, stress testing outputs, loss reserves, and high-risk exposures. Contribute to both regular and ad-hoc reporting requests for senior management and regulatory stakeholders. Engage with core risk activities, addressing data quality issues and reporting anomalies. Support User Acceptance Testing (UAT) for risk reporting changes, ensuring quality and compliance. Maintain effective relationships with Risk Management, Business Units, and other Control functions. What We are Looking For: 2-5 years in change management or a related control discipline (Risk Management, Financial Control, Audit, Operations). Strong attention to detail with proficiency in Microsoft Excel and a quick aptitude for reporting tools. Familiarity with VBA, Access, or other data manipulation tools is a plus! Solid understanding of data analysis and basic statistical concepts, with a desire to develop these skills further. Excellent written and verbal skills, with a strong work ethic and the ability to manage priorities effectively. Bachelor's/University degree or equivalent professional experience. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 14, 2026
Seasonal
Join Our Team as a Risk Reporting Intermediate Analyst! Contract Type: Temporary Day Rate: .00 Contract Length: 12 months (July 1, 2026 - June 30, 2027) Working Pattern: Full Time, 40 hrs per week, hybrid Location: Belfast BR3 Key Responsibilities: Provide analytical support for risk reports covering Credit, Market, Operational, and other Risk portfolios for Internal Management, Regulators, and Auditors. Assist in monitoring limits, stress testing outputs, loss reserves, and high-risk exposures. Contribute to both regular and ad-hoc reporting requests for senior management and regulatory stakeholders. Engage with core risk activities, addressing data quality issues and reporting anomalies. Support User Acceptance Testing (UAT) for risk reporting changes, ensuring quality and compliance. Maintain effective relationships with Risk Management, Business Units, and other Control functions. What We are Looking For: 2-5 years in change management or a related control discipline (Risk Management, Financial Control, Audit, Operations). Strong attention to detail with proficiency in Microsoft Excel and a quick aptitude for reporting tools. Familiarity with VBA, Access, or other data manipulation tools is a plus! Solid understanding of data analysis and basic statistical concepts, with a desire to develop these skills further. Excellent written and verbal skills, with a strong work ethic and the ability to manage priorities effectively. Bachelor's/University degree or equivalent professional experience. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Corporate Services Business Operations Officer The Financial Reporting Council (FRC) mission is to serve the public interest by setting high standards of corporate governance, reporting and audit and holding to account those responsible for delivering them. We are the UK Competent Authority for audit. We also set the UK Corporate Governance and Stewardship Codes as well as UK standards for accounting, auditing and actuarial work, and monitor and take action to promote the quality of corporate reporting and operate independent enforcement arrangements for accountants and actuaries. Further information about our role can be found at . Stakeholder & Relationship Management Cultivate and sustain robust, trusted relationships with key internal and external stakeholders. Serve as a strategic advisor and gatekeeper to the COO, proactively identifying upcoming decisions, challenges, and pressure points. Strategic Advisory Support Provide clear, insightful written and verbal advice to the COO. Ensure internal actions align with the COO's direction, connecting the dots across business areas to offer coherent, strategic guidance. Briefing & Submissions Lead the commissioning and development of high-quality briefing materials and submissions. Take ownership of content quality, offering constructive feedback and ensuring alignment with the COO's expectations. Process Improvement Enhance operational efficiency within the Corporate Services Division and across senior leadership forums. Streamline internal processes to empower the COO in driving transformation and delivery. Project & Portfolio Management Independently manage a dynamic portfolio of work, addressing emerging issues while supporting the delivery of the COO's strategic goals. Contribute to long-term projects in collaboration with the Corporate Services Leadership Team. Key Responsibilities Executive Support : Provide comprehensive support to senior executives, including daily planning, anticipating needs, and managing the flow of high-quality information and briefings. Strategic Development : Contribute to strategy development and implementation within government, regulatory, or political environments. Essential Skills Working at pace : Possess excellent time management skills and work at speed to deliver competing priorities at short notice. Stakeholder Management : Demonstrate strong stakeholder management skills up to the Executive and Board level, with the ability to influence and collaborate across all levels to resolve complex issues. Organizational Skills : Exhibit exceptional organizational and prioritization skills, capable of managing diverse tasks under pressure. Communication : Possess excellent drafting and editing skills, with the confidence to challenge and refine work from senior colleagues. Innovation : Identify areas for improvement and implement innovative solutions. Proactive Engagement : Act as a self-starter with proactive communication and strong engagement with leadership teams. Risk Management : Have solid experience in risk management, including developing and applying risk frameworks and policies. Programme management : Demonstrate ability to manage high-profile programmes - effectively leading multiple workstreams and managing resources while communicating progress with senior stakeholders. Analytical Skills : Display advanced analytical skills and the ability to communicate complex information clearly and persuasively, both in writing and face-to-face. Work efficiently and effectively, and build and maintain relationships with: Entire Corporate Services division Wider FRC staff Executive Director- and Board-level Excellent organisational skills and the ability to work in an efficient, methodical, and effective manner Ability to effectively and independently prioritise their workload Ability to manage and support initiatives delegated to them by the COO Work with the Corporate Services Operations Analyst to direct their work and priorities The Corporate Services Division covers a wide portfolio of work which requires proactive management. The Corporate Services Operations Officer will provide efficient, effective, and proactive assistance to support the COO in setting the strategic direction of the division and work across teams to provide management support. Please apply by uploading a copy of your CV and covering letter as a single document upload. In the covering letter, please set out, by reference to the person specification above how you meet the required skillset. Rewards and benefits The FRC offers remuneration packages, including 30 days annual leave, ability to buy extra leave. Generous employer pension contribution of 10%. Staff Employee Assistance Programme including confidential counselling and work life services. The FRC offers staff the opportunity to save at least 25% on the purchase of a new bike through the Cycle to work scheme. The FRC has a strong work/life balance ethos. The FRC believes that equality of opportunity and diversity is important in the work that we do and we are strongly committed to being an inclusive employer. Our values of being fair and independent supports this commitment. Equal opportunities monitoring is an important means of demonstrating and implementing our commitment to promoting equality of opportunity and diversity. Completing our diversity form will assist the FRC to identify any barriers that prevent access to employment and career development for certain groups of people, and to develop solutions, such as action plans, new policies and practices. The FRC is a Disability Confident Employer and we welcome applications under the Guaranteed Interview Scheme from disabled people as defined by the Equality Act 2010 that meet the minimum requirements for the role. To learn more about the Disability Confident Scheme Click Here The role is based in our central Birmingham office. The post holder should be able to work flexibly to support the team's activities and also provide cover within the FRC as necessary. The FRC operates a hybrid working arrangement with its workforce. The FRC operates a hybrid working arrangement, with a expectation that 40% of a person's working time will be located at one of our offices per week, with precise arrangements to be agreed between the employee and the line manager.
May 14, 2026
Full time
Corporate Services Business Operations Officer The Financial Reporting Council (FRC) mission is to serve the public interest by setting high standards of corporate governance, reporting and audit and holding to account those responsible for delivering them. We are the UK Competent Authority for audit. We also set the UK Corporate Governance and Stewardship Codes as well as UK standards for accounting, auditing and actuarial work, and monitor and take action to promote the quality of corporate reporting and operate independent enforcement arrangements for accountants and actuaries. Further information about our role can be found at . Stakeholder & Relationship Management Cultivate and sustain robust, trusted relationships with key internal and external stakeholders. Serve as a strategic advisor and gatekeeper to the COO, proactively identifying upcoming decisions, challenges, and pressure points. Strategic Advisory Support Provide clear, insightful written and verbal advice to the COO. Ensure internal actions align with the COO's direction, connecting the dots across business areas to offer coherent, strategic guidance. Briefing & Submissions Lead the commissioning and development of high-quality briefing materials and submissions. Take ownership of content quality, offering constructive feedback and ensuring alignment with the COO's expectations. Process Improvement Enhance operational efficiency within the Corporate Services Division and across senior leadership forums. Streamline internal processes to empower the COO in driving transformation and delivery. Project & Portfolio Management Independently manage a dynamic portfolio of work, addressing emerging issues while supporting the delivery of the COO's strategic goals. Contribute to long-term projects in collaboration with the Corporate Services Leadership Team. Key Responsibilities Executive Support : Provide comprehensive support to senior executives, including daily planning, anticipating needs, and managing the flow of high-quality information and briefings. Strategic Development : Contribute to strategy development and implementation within government, regulatory, or political environments. Essential Skills Working at pace : Possess excellent time management skills and work at speed to deliver competing priorities at short notice. Stakeholder Management : Demonstrate strong stakeholder management skills up to the Executive and Board level, with the ability to influence and collaborate across all levels to resolve complex issues. Organizational Skills : Exhibit exceptional organizational and prioritization skills, capable of managing diverse tasks under pressure. Communication : Possess excellent drafting and editing skills, with the confidence to challenge and refine work from senior colleagues. Innovation : Identify areas for improvement and implement innovative solutions. Proactive Engagement : Act as a self-starter with proactive communication and strong engagement with leadership teams. Risk Management : Have solid experience in risk management, including developing and applying risk frameworks and policies. Programme management : Demonstrate ability to manage high-profile programmes - effectively leading multiple workstreams and managing resources while communicating progress with senior stakeholders. Analytical Skills : Display advanced analytical skills and the ability to communicate complex information clearly and persuasively, both in writing and face-to-face. Work efficiently and effectively, and build and maintain relationships with: Entire Corporate Services division Wider FRC staff Executive Director- and Board-level Excellent organisational skills and the ability to work in an efficient, methodical, and effective manner Ability to effectively and independently prioritise their workload Ability to manage and support initiatives delegated to them by the COO Work with the Corporate Services Operations Analyst to direct their work and priorities The Corporate Services Division covers a wide portfolio of work which requires proactive management. The Corporate Services Operations Officer will provide efficient, effective, and proactive assistance to support the COO in setting the strategic direction of the division and work across teams to provide management support. Please apply by uploading a copy of your CV and covering letter as a single document upload. In the covering letter, please set out, by reference to the person specification above how you meet the required skillset. Rewards and benefits The FRC offers remuneration packages, including 30 days annual leave, ability to buy extra leave. Generous employer pension contribution of 10%. Staff Employee Assistance Programme including confidential counselling and work life services. The FRC offers staff the opportunity to save at least 25% on the purchase of a new bike through the Cycle to work scheme. The FRC has a strong work/life balance ethos. The FRC believes that equality of opportunity and diversity is important in the work that we do and we are strongly committed to being an inclusive employer. Our values of being fair and independent supports this commitment. Equal opportunities monitoring is an important means of demonstrating and implementing our commitment to promoting equality of opportunity and diversity. Completing our diversity form will assist the FRC to identify any barriers that prevent access to employment and career development for certain groups of people, and to develop solutions, such as action plans, new policies and practices. The FRC is a Disability Confident Employer and we welcome applications under the Guaranteed Interview Scheme from disabled people as defined by the Equality Act 2010 that meet the minimum requirements for the role. To learn more about the Disability Confident Scheme Click Here The role is based in our central Birmingham office. The post holder should be able to work flexibly to support the team's activities and also provide cover within the FRC as necessary. The FRC operates a hybrid working arrangement with its workforce. The FRC operates a hybrid working arrangement, with a expectation that 40% of a person's working time will be located at one of our offices per week, with precise arrangements to be agreed between the employee and the line manager.
Global Payroll Implementation Assistant Manager Posted on April 17th, 2026 Glasgow Type of Job: Permanent Global Payroll Implementation Assistant Manager Market leading salary and benefits package Glasgow Hybrid working (2 days in office) Permanent - FT Brightwork are delighted to be supporting our key client in the recruitment of a Global Payroll Implementation Assistant Manager to join their growing team. This is an excellent opportunity for an experienced payroll professional to take a leading role in the implementation and transition of new global and international payrolls, ensuring smooth delivery, strong governance, and operational excellence across multiple jurisdictions. Role Overview The Global Payroll Implementation Assistant Manager will be responsible for leading payroll implementation activities from end-to-end, ensuring all new payrolls are delivered in line with agreed timelines, compliance requirements, and quality standards. The role will play a key part in coordinating stakeholders, managing implementation risks, supporting testing activities, and ensuring successful payroll go-live across multiple countries. Key Responsibilities Lead the end-to-end implementation of new global and international payrolls, ensuring delivery against project plans and timelines Oversee payroll processing during implementation and transition phases, proactively managing risks and resolving issues Support day-to-day payroll operations during transition to ensure deadlines and compliance requirements are met Own and maintain client-specific payroll process documentation and implementation guides, ensuring accuracy and consistency Act as a key point of contact for global payroll partners and in-country providers, ensuring data requirements and local compliance rules are met Lead system testing activities, including UAT, parallel runs, and post-implementation validation Identify process improvements and support the enhancement of payroll delivery frameworks Provide guidance and support to payroll analysts and advisors during implementation phases Monitor legislative and regulatory payroll changes across relevant jurisdictions and assess impact where required Maintain a central knowledge base covering payroll processes across supported countries About You Strong background in payroll operations, ideally within complex or multi-country environments Proven experience in payroll implementation, system testing, and/or payroll transitions Strong understanding of payroll legislation and compliance (UK and/or international exposure desirable) Experience with UAT, test scripting, and payroll parallel runs Excellent stakeholder management skills, with the ability to work across HR, Finance, IT, and external providers Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment Process-driven with a continuous improvement mindset What's on Offer Opportunity to play a key role in global payroll transformation projects Exposure to international payroll operations and multi-country implementations Collaborative and supportive working environment Competitive salary and benefits package If you're an experienced payroll professional with implementation and global exposure looking for your next challenge, we would love to hear from you.
May 14, 2026
Full time
Global Payroll Implementation Assistant Manager Posted on April 17th, 2026 Glasgow Type of Job: Permanent Global Payroll Implementation Assistant Manager Market leading salary and benefits package Glasgow Hybrid working (2 days in office) Permanent - FT Brightwork are delighted to be supporting our key client in the recruitment of a Global Payroll Implementation Assistant Manager to join their growing team. This is an excellent opportunity for an experienced payroll professional to take a leading role in the implementation and transition of new global and international payrolls, ensuring smooth delivery, strong governance, and operational excellence across multiple jurisdictions. Role Overview The Global Payroll Implementation Assistant Manager will be responsible for leading payroll implementation activities from end-to-end, ensuring all new payrolls are delivered in line with agreed timelines, compliance requirements, and quality standards. The role will play a key part in coordinating stakeholders, managing implementation risks, supporting testing activities, and ensuring successful payroll go-live across multiple countries. Key Responsibilities Lead the end-to-end implementation of new global and international payrolls, ensuring delivery against project plans and timelines Oversee payroll processing during implementation and transition phases, proactively managing risks and resolving issues Support day-to-day payroll operations during transition to ensure deadlines and compliance requirements are met Own and maintain client-specific payroll process documentation and implementation guides, ensuring accuracy and consistency Act as a key point of contact for global payroll partners and in-country providers, ensuring data requirements and local compliance rules are met Lead system testing activities, including UAT, parallel runs, and post-implementation validation Identify process improvements and support the enhancement of payroll delivery frameworks Provide guidance and support to payroll analysts and advisors during implementation phases Monitor legislative and regulatory payroll changes across relevant jurisdictions and assess impact where required Maintain a central knowledge base covering payroll processes across supported countries About You Strong background in payroll operations, ideally within complex or multi-country environments Proven experience in payroll implementation, system testing, and/or payroll transitions Strong understanding of payroll legislation and compliance (UK and/or international exposure desirable) Experience with UAT, test scripting, and payroll parallel runs Excellent stakeholder management skills, with the ability to work across HR, Finance, IT, and external providers Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment Process-driven with a continuous improvement mindset What's on Offer Opportunity to play a key role in global payroll transformation projects Exposure to international payroll operations and multi-country implementations Collaborative and supportive working environment Competitive salary and benefits package If you're an experienced payroll professional with implementation and global exposure looking for your next challenge, we would love to hear from you.
Long O Donnell Associates Limited
Durham, County Durham
The Power BI & Data Analyst plays a key role. The role combines advanced Power BI development, data management, and performance reporting to support the organisation s Capital Programme and regulatory reporting cycles. The post holder will develop, maintain, and futureproof reporting solutions, ensuring accuracy, consistency, and insight across project, programme, and portfolio levels. They will work collaboratively with PMO colleagues and cross functional teams to enhance data quality, streamline reporting processes, and deliver clear, actionable insights. We are seeking an experienced professional with strong analytical capability, excellent communication skills, and domain experience in capital delivery. Key Accountabilities Power BI Development & Reporting Architecture Develop, enhance, and futureproof Power BI dashboards and reporting architecture, ensuring alignment with regulatory cycles (e.g., AMP8). Ability to translate users needs (including gathering them) and converting into resilient, effective dashboards Design within common standards, workspaces, ensuring look/feel, UX is consistent Refine existing visuals, optimise data models, and improve resilience, performance, and usability of reporting solutions. Data Management & Analysis Collect, clean, transform, and model data from multiple sources (e.g., OUA, APEX, other Databases/Data Warehouses, SharePoint, Excel, enterprise systems). Conduct exploratory data analysis to identify trends, anomalies, risks, and opportunities. Provide clear, evidence based insights to support strategic and operational decision making. Performance Reporting & Assurance Produce accurate, timely monthly reporting packs, dashboards, and presentations. Ensure quality assurance of all reporting outputs, maintaining consistency across PMO reporting frameworks. Support compliance with management reporting frameworks across project, programme, and portfolio levels. Continuous Improvement & Capability Building Identify opportunities to improve data quality, reporting processes, and analytical methods. Share knowledge, mentor colleagues, and promote best practice in BI development and data analysis. Contribute to the development of integrated project controls tools and future reporting roadmaps. Experience Required: Essential 3 5+ years experience in: Power BI development (data modelling, DAX, Power Query, report design). Performance reporting within a PMO, project, programme, or portfolio environment. Data transformation, manipulation, and visualisation for varied audiences. Using BI and Microsoft tools (Power BI, Excel, SharePoint, PowerPoint). Proven ability to work with large, complex datasets and deliver actionable insights. Experience producing management information to support decision making. Demonstrated ability to work in fast paced environments, managing competing priorities. Useful / Desirable AI, Machine Learning, RPA experience PowerApp development / Sharepoint development. Experience in the UK water industry or regulated utilities. Experience with Oracle databases / data warehouses. Degree in business management, data/analytics, computer science, statistics, or project/programme disciplines. Experience across full project/programme delivery cycles. Experience developing new BI dashboards from scratch. Understanding of project controls concepts (cost, schedule, risk, benefits) desirable. Familiarity with SQL or Python for data analysis desirable (open source best practice addition).
May 14, 2026
Full time
The Power BI & Data Analyst plays a key role. The role combines advanced Power BI development, data management, and performance reporting to support the organisation s Capital Programme and regulatory reporting cycles. The post holder will develop, maintain, and futureproof reporting solutions, ensuring accuracy, consistency, and insight across project, programme, and portfolio levels. They will work collaboratively with PMO colleagues and cross functional teams to enhance data quality, streamline reporting processes, and deliver clear, actionable insights. We are seeking an experienced professional with strong analytical capability, excellent communication skills, and domain experience in capital delivery. Key Accountabilities Power BI Development & Reporting Architecture Develop, enhance, and futureproof Power BI dashboards and reporting architecture, ensuring alignment with regulatory cycles (e.g., AMP8). Ability to translate users needs (including gathering them) and converting into resilient, effective dashboards Design within common standards, workspaces, ensuring look/feel, UX is consistent Refine existing visuals, optimise data models, and improve resilience, performance, and usability of reporting solutions. Data Management & Analysis Collect, clean, transform, and model data from multiple sources (e.g., OUA, APEX, other Databases/Data Warehouses, SharePoint, Excel, enterprise systems). Conduct exploratory data analysis to identify trends, anomalies, risks, and opportunities. Provide clear, evidence based insights to support strategic and operational decision making. Performance Reporting & Assurance Produce accurate, timely monthly reporting packs, dashboards, and presentations. Ensure quality assurance of all reporting outputs, maintaining consistency across PMO reporting frameworks. Support compliance with management reporting frameworks across project, programme, and portfolio levels. Continuous Improvement & Capability Building Identify opportunities to improve data quality, reporting processes, and analytical methods. Share knowledge, mentor colleagues, and promote best practice in BI development and data analysis. Contribute to the development of integrated project controls tools and future reporting roadmaps. Experience Required: Essential 3 5+ years experience in: Power BI development (data modelling, DAX, Power Query, report design). Performance reporting within a PMO, project, programme, or portfolio environment. Data transformation, manipulation, and visualisation for varied audiences. Using BI and Microsoft tools (Power BI, Excel, SharePoint, PowerPoint). Proven ability to work with large, complex datasets and deliver actionable insights. Experience producing management information to support decision making. Demonstrated ability to work in fast paced environments, managing competing priorities. Useful / Desirable AI, Machine Learning, RPA experience PowerApp development / Sharepoint development. Experience in the UK water industry or regulated utilities. Experience with Oracle databases / data warehouses. Degree in business management, data/analytics, computer science, statistics, or project/programme disciplines. Experience across full project/programme delivery cycles. Experience developing new BI dashboards from scratch. Understanding of project controls concepts (cost, schedule, risk, benefits) desirable. Familiarity with SQL or Python for data analysis desirable (open source best practice addition).
SC Cleared Data Centre Analyst - 6 months - ASAP - Wokingham The Data Centre Technical Analyst plays a key role in maintaining the resilience, efficiency, and operational performance of the organisation's data centre estate. Acting as a technical liaison between internal teams and external suppliers, the role combines hands-on technical expertise with operational oversight to support data centre capacity management, including airflow, power utilisation, and efficiency analysis. The analyst also drives continuous improvement initiatives across facilities and processes, helping to enhance performance, reliability, and sustainability within the data centre environment. Your responsibilities: Ensuring the safe and reliable operation of the data centre estate to protect housed services. Conducting regular IT asset audits to uphold data accuracy and compliance. Maintaining accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits. Managing changes and risks through the Change Control Process. Raising change or incident tickets as necessary. Providing incident management support within defined Service Level Agreements (SLAs). Representing the data centre estate in CABs, workshops, and multidisciplinary events. Validating technical designs to ensure safe housing and supportability. Delivering data centre inductions and maintaining access records to meet safety requirements. Preparing for and completing all required audits. Essential skills/knowledge/experience: Must have own vehicle and be able to travel to 5 locations at short notice. Minimum 12 months' experience working within a data centre environment. Background in installing and de-installing IT equipment in data centres. Knowledge and experience with the ITIL framework. In-depth knowledge of electrical and mechanical systems supporting data centres, such as generators, UPS, and cooling systems. What's on offer: Start: ASAP Contract Length: 6 months (Initial - will likely be extended) Day Rate: £325/day (Inside IR35) On Site Requirement: 5 Days per week on Site SC Cleared Data Centre Analyst - 6 months - ASAP - Wokingham
May 14, 2026
Contractor
SC Cleared Data Centre Analyst - 6 months - ASAP - Wokingham The Data Centre Technical Analyst plays a key role in maintaining the resilience, efficiency, and operational performance of the organisation's data centre estate. Acting as a technical liaison between internal teams and external suppliers, the role combines hands-on technical expertise with operational oversight to support data centre capacity management, including airflow, power utilisation, and efficiency analysis. The analyst also drives continuous improvement initiatives across facilities and processes, helping to enhance performance, reliability, and sustainability within the data centre environment. Your responsibilities: Ensuring the safe and reliable operation of the data centre estate to protect housed services. Conducting regular IT asset audits to uphold data accuracy and compliance. Maintaining accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits. Managing changes and risks through the Change Control Process. Raising change or incident tickets as necessary. Providing incident management support within defined Service Level Agreements (SLAs). Representing the data centre estate in CABs, workshops, and multidisciplinary events. Validating technical designs to ensure safe housing and supportability. Delivering data centre inductions and maintaining access records to meet safety requirements. Preparing for and completing all required audits. Essential skills/knowledge/experience: Must have own vehicle and be able to travel to 5 locations at short notice. Minimum 12 months' experience working within a data centre environment. Background in installing and de-installing IT equipment in data centres. Knowledge and experience with the ITIL framework. In-depth knowledge of electrical and mechanical systems supporting data centres, such as generators, UPS, and cooling systems. What's on offer: Start: ASAP Contract Length: 6 months (Initial - will likely be extended) Day Rate: £325/day (Inside IR35) On Site Requirement: 5 Days per week on Site SC Cleared Data Centre Analyst - 6 months - ASAP - Wokingham
Permanent | £65,000 | Hybrid (3 days onsite) Locations: Ipswich, Norwich, Chelmsford or Cambridge We're working with a growing professional services organisation investing heavily in AI and digital innovation. As part of this growth, they are hiring an AI Product Manager to join a newly formed AI Squad focused on improving internal legal and operational workflows through AI-enabled products and automation. This is one of the first dedicated AI product hires into the function, offering the opportunity to help shape roadmap, delivery standards, governance and long-term product direction. The role You'll work closely with stakeholders across the business, technical teams and third-party vendors to identify opportunities where AI can improve workflows, productivity and client outcomes. The environment is highly collaborative and product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery AI governance and risk awareness What they're looking for This role requires a genuine Product Manager with experience owning products and influencing roadmap direction - not purely delivery-focused Product Owners or Business Analysts. You'll ideally bring: Experience as a Product Manager within digital, SaaS, fintech, professional services or regulated environments Exposure to AI-enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex technical concepts into clear business language Any exposure to legal tech, compliance, governance, risk or professional services environments would be highly beneficial. Why apply? Opportunity to join a newly established AI function High-visibility transformation programme Strong long-term growth potential Hybrid working model Modern product environment Chance to influence AI adoption in a regulated sector Collaborative and innovation-focused culture Package £65,000 basic salary Hybrid working (3 days onsite) Ipswich, Norwich, Chelmsford or Cambridge base Travel to Ipswich covered if based elsewhere Strong benefits package including bonus, healthcare and pension If you're an experienced Product Manager looking to work on meaningful AI initiatives in a growing environment, we'd be happy to discuss the role in more detail.
May 14, 2026
Full time
Permanent | £65,000 | Hybrid (3 days onsite) Locations: Ipswich, Norwich, Chelmsford or Cambridge We're working with a growing professional services organisation investing heavily in AI and digital innovation. As part of this growth, they are hiring an AI Product Manager to join a newly formed AI Squad focused on improving internal legal and operational workflows through AI-enabled products and automation. This is one of the first dedicated AI product hires into the function, offering the opportunity to help shape roadmap, delivery standards, governance and long-term product direction. The role You'll work closely with stakeholders across the business, technical teams and third-party vendors to identify opportunities where AI can improve workflows, productivity and client outcomes. The environment is highly collaborative and product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery AI governance and risk awareness What they're looking for This role requires a genuine Product Manager with experience owning products and influencing roadmap direction - not purely delivery-focused Product Owners or Business Analysts. You'll ideally bring: Experience as a Product Manager within digital, SaaS, fintech, professional services or regulated environments Exposure to AI-enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex technical concepts into clear business language Any exposure to legal tech, compliance, governance, risk or professional services environments would be highly beneficial. Why apply? Opportunity to join a newly established AI function High-visibility transformation programme Strong long-term growth potential Hybrid working model Modern product environment Chance to influence AI adoption in a regulated sector Collaborative and innovation-focused culture Package £65,000 basic salary Hybrid working (3 days onsite) Ipswich, Norwich, Chelmsford or Cambridge base Travel to Ipswich covered if based elsewhere Strong benefits package including bonus, healthcare and pension If you're an experienced Product Manager looking to work on meaningful AI initiatives in a growing environment, we'd be happy to discuss the role in more detail.
Permanent | £65,000 | Hybrid (3 days onsite) Locations: Ipswich, Norwich, Chelmsford or Cambridge We're working with a growing professional services organisation investing heavily in AI and digital innovation. As part of this growth, they are hiring an AI Product Manager to join a newly formed AI Squad focused on improving internal legal and operational workflows through AI-enabled products and automation. This is one of the first dedicated AI product hires into the function, offering the opportunity to help shape roadmap, delivery standards, governance and long-term product direction. The role You'll work closely with stakeholders across the business, technical teams and third-party vendors to identify opportunities where AI can improve workflows, productivity and client outcomes. The environment is highly collaborative and product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery AI governance and risk awareness What they're looking for This role requires a genuine Product Manager with experience owning products and influencing roadmap direction - not purely delivery-focused Product Owners or Business Analysts. You'll ideally bring: Experience as a Product Manager within digital, SaaS, fintech, professional services or regulated environments Exposure to AI-enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex technical concepts into clear business language Any exposure to legal tech, compliance, governance, risk or professional services environments would be highly beneficial. Why apply? Opportunity to join a newly established AI function High-visibility transformation programme Strong long-term growth potential Hybrid working model Modern product environment Chance to influence AI adoption in a regulated sector Collaborative and innovation-focused culture Package £65,000 basic salary Hybrid working (3 days onsite) Ipswich, Norwich, Chelmsford or Cambridge base Travel to Ipswich covered if based elsewhere Strong benefits package including bonus, healthcare and pension If you're an experienced Product Manager looking to work on meaningful AI initiatives in a growing environment, we'd be happy to discuss the role in more detai Permanent | £65,000 | Hybrid (3 days onsite) Locations: Ipswich, Norwich, Chelmsford or Cambridge We're working with a growing professional services organisation investing heavily in AI and digital innovation. As part of this growth, they are hiring an AI Product Manager to join a newly formed AI Squad focused on improving internal legal and operational workflows through AI-enabled products and automation. This is one of the first dedicated AI product hires into the function, offering the opportunity to help shape roadmap, delivery standards, governance and long-term product direction. The role You'll work closely with stakeholders across the business, technical teams and third-party vendors to identify opportunities where AI can improve workflows, productivity and client outcomes. The environment is highly collaborative and product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery AI governance and risk awareness What they're looking for This role requires a genuine Product Manager with experience owning products and influencing roadmap direction - not purely delivery-focused Product Owners or Business Analysts. You'll ideally bring: Experience as a Product Manager within digital, SaaS, fintech, professional services or regulated environments Exposure to AI-enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex technical concepts into clear business language Any exposure to legal tech, compliance, governance, risk or professional services environments would be highly beneficial. Why apply? Opportunity to join a newly established AI function High-visibility transformation programme Strong long-term growth potential Hybrid working model Modern product environment Chance to influence AI adoption in a regulated sector Collaborative and innovation-focused culture Package £65,000 basic salary Hybrid working (3 days onsite) Ipswich, Norwich, Chelmsford or Cambridge base Travel to Ipswich covered if based elsewhere Strong benefits package including bonus, healthcare and pension If you're an experienced Product Manager looking to work on meaningful AI initiatives in a growing environment, we'd be happy to discuss the role in more detail.
May 14, 2026
Full time
Permanent | £65,000 | Hybrid (3 days onsite) Locations: Ipswich, Norwich, Chelmsford or Cambridge We're working with a growing professional services organisation investing heavily in AI and digital innovation. As part of this growth, they are hiring an AI Product Manager to join a newly formed AI Squad focused on improving internal legal and operational workflows through AI-enabled products and automation. This is one of the first dedicated AI product hires into the function, offering the opportunity to help shape roadmap, delivery standards, governance and long-term product direction. The role You'll work closely with stakeholders across the business, technical teams and third-party vendors to identify opportunities where AI can improve workflows, productivity and client outcomes. The environment is highly collaborative and product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery AI governance and risk awareness What they're looking for This role requires a genuine Product Manager with experience owning products and influencing roadmap direction - not purely delivery-focused Product Owners or Business Analysts. You'll ideally bring: Experience as a Product Manager within digital, SaaS, fintech, professional services or regulated environments Exposure to AI-enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex technical concepts into clear business language Any exposure to legal tech, compliance, governance, risk or professional services environments would be highly beneficial. Why apply? Opportunity to join a newly established AI function High-visibility transformation programme Strong long-term growth potential Hybrid working model Modern product environment Chance to influence AI adoption in a regulated sector Collaborative and innovation-focused culture Package £65,000 basic salary Hybrid working (3 days onsite) Ipswich, Norwich, Chelmsford or Cambridge base Travel to Ipswich covered if based elsewhere Strong benefits package including bonus, healthcare and pension If you're an experienced Product Manager looking to work on meaningful AI initiatives in a growing environment, we'd be happy to discuss the role in more detai Permanent | £65,000 | Hybrid (3 days onsite) Locations: Ipswich, Norwich, Chelmsford or Cambridge We're working with a growing professional services organisation investing heavily in AI and digital innovation. As part of this growth, they are hiring an AI Product Manager to join a newly formed AI Squad focused on improving internal legal and operational workflows through AI-enabled products and automation. This is one of the first dedicated AI product hires into the function, offering the opportunity to help shape roadmap, delivery standards, governance and long-term product direction. The role You'll work closely with stakeholders across the business, technical teams and third-party vendors to identify opportunities where AI can improve workflows, productivity and client outcomes. The environment is highly collaborative and product-led, with a strong focus on responsible AI, usability and measurable business impact. Key areas include: AI-enabled workflow automation Document automation and knowledge management Legal and compliance process optimisation AI-assisted research and summarisation Product roadmap ownership Product discovery and stakeholder engagement Agile product delivery AI governance and risk awareness What they're looking for This role requires a genuine Product Manager with experience owning products and influencing roadmap direction - not purely delivery-focused Product Owners or Business Analysts. You'll ideally bring: Experience as a Product Manager within digital, SaaS, fintech, professional services or regulated environments Exposure to AI-enabled products, automation tools or GenAI initiatives Understanding of technologies such as LLMs, NLP, RAG pipelines or AI workflow tooling Strong stakeholder management and workshop facilitation skills Experience working in Agile product environments Commercially minded product thinking with a focus on outcomes and user value Ability to translate complex technical concepts into clear business language Any exposure to legal tech, compliance, governance, risk or professional services environments would be highly beneficial. Why apply? Opportunity to join a newly established AI function High-visibility transformation programme Strong long-term growth potential Hybrid working model Modern product environment Chance to influence AI adoption in a regulated sector Collaborative and innovation-focused culture Package £65,000 basic salary Hybrid working (3 days onsite) Ipswich, Norwich, Chelmsford or Cambridge base Travel to Ipswich covered if based elsewhere Strong benefits package including bonus, healthcare and pension If you're an experienced Product Manager looking to work on meaningful AI initiatives in a growing environment, we'd be happy to discuss the role in more detail.
Our client is a successful and highly profitable group of companies seeking to recruit a Finance Business Partner to their finance team as part of a longer term succession plan. As an established manufacturer their success has been driven by considerable internal investment with a focus on environmental sustainability and a culture of employee engagement and customer care. This new role is a key hire supporting an experienced Finance Director and will offer exposure to all aspects of the finance function. They are keen to recruit someone CIMA / ACCA or ACA qualified with the right attitude and desire to settle into a position where they can be developed towards a leadership role in the future The successful candidate will act as a Finance Business Partner to look at costs and performance with operational stakeholders across the business, providing financial information and analysis to support decision making and commercial activity. The main duties will include: Preparation of the annual budgets and forecasts Collaborating across all departments to improve cost control and profitability Improving financial systems and controls, introducing AI where necessary Preparing detailed MI on costs and margins to identify trends and risk areas Consolidating financial information into group reporting pack Cashflow planning, forecasting and currency management Providing financial analysis and reporting to senior management Producing the monthly management accounts with commentary Supporting the preparation of statutory accounts and external audit Assisting with strategic planning, cost saving and efficiency improvements This will be a wide ranging role offering plenty of scope to review processes across all cost centres and introduce improvements. The ideal candidate would be a proactive, self-starter able to credibly influence colleagues and drive change. Strong IT skills, knowledge of ERP systems and an ability to implement AI and finance transformation activities would be very attractive. Previous experience as a Management Accountant, Finance Analyst or Finance Manager from a manufacturing, industrial or distribution company would be preferred. Provided you are a fully qualified Accountant with some experience, duties can be shaped to suit the successful candidate, so if you have the right attitude and career ambition, please do not hesitate to apply. On offer is an attractive salary, benefits package and fantastic career development prospects. Hybrid working could also be available once settled into the role, although applications will only be considered from candidates living in a reasonable commuting distance.
May 14, 2026
Full time
Our client is a successful and highly profitable group of companies seeking to recruit a Finance Business Partner to their finance team as part of a longer term succession plan. As an established manufacturer their success has been driven by considerable internal investment with a focus on environmental sustainability and a culture of employee engagement and customer care. This new role is a key hire supporting an experienced Finance Director and will offer exposure to all aspects of the finance function. They are keen to recruit someone CIMA / ACCA or ACA qualified with the right attitude and desire to settle into a position where they can be developed towards a leadership role in the future The successful candidate will act as a Finance Business Partner to look at costs and performance with operational stakeholders across the business, providing financial information and analysis to support decision making and commercial activity. The main duties will include: Preparation of the annual budgets and forecasts Collaborating across all departments to improve cost control and profitability Improving financial systems and controls, introducing AI where necessary Preparing detailed MI on costs and margins to identify trends and risk areas Consolidating financial information into group reporting pack Cashflow planning, forecasting and currency management Providing financial analysis and reporting to senior management Producing the monthly management accounts with commentary Supporting the preparation of statutory accounts and external audit Assisting with strategic planning, cost saving and efficiency improvements This will be a wide ranging role offering plenty of scope to review processes across all cost centres and introduce improvements. The ideal candidate would be a proactive, self-starter able to credibly influence colleagues and drive change. Strong IT skills, knowledge of ERP systems and an ability to implement AI and finance transformation activities would be very attractive. Previous experience as a Management Accountant, Finance Analyst or Finance Manager from a manufacturing, industrial or distribution company would be preferred. Provided you are a fully qualified Accountant with some experience, duties can be shaped to suit the successful candidate, so if you have the right attitude and career ambition, please do not hesitate to apply. On offer is an attractive salary, benefits package and fantastic career development prospects. Hybrid working could also be available once settled into the role, although applications will only be considered from candidates living in a reasonable commuting distance.
Strategic Supply Chain & Operations Analyst Aerospace & Defence Engineering Uxbridge, UK (Hybrid after probation) An outstanding opportunity has arisen to join a highly respected aerospace and defence engineering organisation operating at the forefront of complex, high-precision manufacturing. This is a highly visible and strategically important role working directly alongside senior leadership within the Sourcing & Supply Chain function. We are looking for an exceptional analyst, someone who can absorb complex operational, engineering and supply chain information, identify what really matters, and turn it into clear, actionable insight that drives business decisions. This is not a traditional reporting role. You will act as a key operational and analytical partner to leadership, helping shape decisions across supply chain performance, sourcing strategy, operational improvement and business execution within a technically complex manufacturing environment. The successful candidate will: Analyse complex operational, sourcing and supply chain data to support strategic decision-making Translate technical discussions, operational challenges and supplier issues into concise executive summaries, business cases and decision-ready recommendations Identify root causes behind delivery, quality and supply chain performance issues and help drive measurable improvements Support strategic sourcing initiatives, supplier performance reviews and operational improvement programmes Develop high-quality leadership materials, briefing packs and executive presentations Track risks, dependencies and delivery progress across key operational and sourcing initiatives Conduct market, supplier and operational analysis to support evidence-based decision making Work cross-functionally with Engineering, Operations, Quality and Supply Chain teams within a fast-paced manufacturing environment Help improve reporting workflows, operational visibility and data quality using advanced analytical and AI-enabled tools We're particularly interested in individuals with experience within: Aerospace, defence, engineering or advanced manufacturing environments Supply chain, sourcing, procurement or operational performance functions Complex data analysis, operational reporting or executive decision support Continuous improvement, root cause analysis or operational problem solving ERP systems and advanced Excel-based analysis The ideal candidate will combine: Strong analytical and structured thinking capability Excellent communication and presentation skills Commercial awareness and operational understanding The ability to influence stakeholders and operate at senior leadership level A proactive, solutions-focused mindset This role offers: Significant exposure to senior leadership A highly technical and operationally complex environment Real business influence and visibility Long-term career development within a world-class engineering organisation Meaningful, high-impact work What's on offer Excellent salary + benefits 9% non-contributory pension Early finish Fridays Healthcare + development plan 25 days holiday + option to buy more If you're looking for a role where you can combine operational insight, analytical capability and strategic influence within a highly respected engineering organisation apply now with your full CV details.
May 14, 2026
Full time
Strategic Supply Chain & Operations Analyst Aerospace & Defence Engineering Uxbridge, UK (Hybrid after probation) An outstanding opportunity has arisen to join a highly respected aerospace and defence engineering organisation operating at the forefront of complex, high-precision manufacturing. This is a highly visible and strategically important role working directly alongside senior leadership within the Sourcing & Supply Chain function. We are looking for an exceptional analyst, someone who can absorb complex operational, engineering and supply chain information, identify what really matters, and turn it into clear, actionable insight that drives business decisions. This is not a traditional reporting role. You will act as a key operational and analytical partner to leadership, helping shape decisions across supply chain performance, sourcing strategy, operational improvement and business execution within a technically complex manufacturing environment. The successful candidate will: Analyse complex operational, sourcing and supply chain data to support strategic decision-making Translate technical discussions, operational challenges and supplier issues into concise executive summaries, business cases and decision-ready recommendations Identify root causes behind delivery, quality and supply chain performance issues and help drive measurable improvements Support strategic sourcing initiatives, supplier performance reviews and operational improvement programmes Develop high-quality leadership materials, briefing packs and executive presentations Track risks, dependencies and delivery progress across key operational and sourcing initiatives Conduct market, supplier and operational analysis to support evidence-based decision making Work cross-functionally with Engineering, Operations, Quality and Supply Chain teams within a fast-paced manufacturing environment Help improve reporting workflows, operational visibility and data quality using advanced analytical and AI-enabled tools We're particularly interested in individuals with experience within: Aerospace, defence, engineering or advanced manufacturing environments Supply chain, sourcing, procurement or operational performance functions Complex data analysis, operational reporting or executive decision support Continuous improvement, root cause analysis or operational problem solving ERP systems and advanced Excel-based analysis The ideal candidate will combine: Strong analytical and structured thinking capability Excellent communication and presentation skills Commercial awareness and operational understanding The ability to influence stakeholders and operate at senior leadership level A proactive, solutions-focused mindset This role offers: Significant exposure to senior leadership A highly technical and operationally complex environment Real business influence and visibility Long-term career development within a world-class engineering organisation Meaningful, high-impact work What's on offer Excellent salary + benefits 9% non-contributory pension Early finish Fridays Healthcare + development plan 25 days holiday + option to buy more If you're looking for a role where you can combine operational insight, analytical capability and strategic influence within a highly respected engineering organisation apply now with your full CV details.
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
May 14, 2026
Full time
We are seeking an experienced Customer Support Operations Manager to lead an assigned team of support analysts and optimise support operations. This role is responsible for developing team capability, ensuring strong technical and product understanding, and driving operational excellence to improve customer outcomes. The Customer Support Operations Manager plays a key role in shaping the support organisation's culture, fostering collaboration within the team and across functions, and proactively identifying and removing obstacles that impact team performance and customer experience. The role focuses on leadership, performance management, mentoring, and continuous improvement while operating in a customer-centric, outcome-driven environment. A Day in The Life Typically Includes Leadership & Team Management Lead, motivate, and coach a team of approximately 10 Support Analysts Set clear expectations and goals aligned with organisational objectives Conduct regular performance evaluations and provide constructive, actionable feedback Support career development through coaching, mentoring, and development planning Foster a positive, collaborative, and inclusive team culture Drive engagement and motivation by recognising achievements and individual contributions Ensure team members have the required training, knowledge, and enablement to succeed Contribute to shaping the culture of the Support organisation in line with wider company goals Process Improvement, Technical & Product Knowledge Maintain and continuously develop a solid understanding of technical and product environments Ensure the team has the appropriate technical and product knowledge to address customer needs effectively Identify, analyse, and implement improvements to support processes to enhance efficiency and effectiveness Develop, document, and maintain standard operating procedures (SOPs) and workflows Monitor key performance indicators (KPIs) and identify trends or areas requiring improvement Team & Customer Experience Collaborate closely across the Support organisation and with Product Development, Cloud Operations, and other key stakeholders Proactively identify recurring issues, systemic problems, and operational blockers Ensure the team is equipped to manage customer issues efficiently and effectively Monitor customer feedback and drive continuous improvement in customer experience Implement strategies to improve support effectiveness, customer satisfaction, and retention Reporting & Analysis Produce regular reports on support operations performance and key metrics Analyse data to identify trends, risks, and improvement opportunities Take a proactive, data-driven approach to issue identification and resolution Present insights, findings, and recommendations to senior management Plan Management Develop and manage the support operations plan for the assigned team Monitor expenses and ensure adherence to agreed plans and budgets Basic Qualifications Proven experience in Customer Support or Operations Management Demonstrated leadership and people management capability Strong analytical, problem-solving, and troubleshooting skills Excellent communication and interpersonal skills Experience working with customer support tools and technologies Preferred Qualifications Experience working in a high-growth, fast-paced, global environment Experience with data analysis and reporting tools Knowledge of ERP systems, Cloud technologies , or technical support environments Domain knowledge in Supply Chain, Manufacturing, or Warehouse Management Understanding of industry best practices in customer support operations Experience with project management methodologies Bachelor's degree in a relevant field or equivalent practical experience About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
