10 jobs found

Senior Key Account Manager - NHS Field-Based UK The Role A strategic Senior Key Account Manager role focused on owning, retaining and growing a portfolio of NHS clients. You'll manage key relationships across Trusts, ICBs and national bodies, with a clear remit to expand existing accounts through consultative, tech-led selling. This is not new business focused - it's about deepening partnerships, identifying growth opportunities, and driving long-term value. My client is well regarded within the sector. The customer base is established and with a recent Government mandate within the NHS, this is a unique time to lead this offering. We are offering a compelling package, OTE, car allowance, field based opportunity. Key Responsibilities Own and grow a high-value NHS account base Build relationships with CDIOs, CIOs, IT & Digital leaders Develop and execute strategic account plans Identify upsell, cross-sell and expansion opportunities Navigate NHS procurement frameworks (SBS, CCS, G-Cloud) Manage complex, multi-stakeholder sales cycles Lead QBRs and senior-level conversations Maintain pipeline, forecasting and CRM accuracy What Success Looks Like Consistent account growth and retention Strong senior stakeholder relationships Clear alignment to NHS digital priorities Trusted as a strategic partner, not a supplier Experience Required Proven Key / Strategic Account Management experience Direct NHS or public sector experience (essential) Track record of growing existing accounts Experience selling technology, SaaS or digital solutions Strong understanding of: NHS structure (Trusts, ICBs, national bodies) Procurement frameworks and buying cycles Comfortable with long, complex sales cycles Profile Consultative and commercially sharp Credible at senior NHS stakeholder level Strong planner - able to manage complex accounts Patient, resilient, relationship-led Apply today and learn more about this exciting opportunity.

Our client, an Aerospace and Defence supplier is looking for a Project Manager to join them on a contract basis at their site in Reading. Due to the nature of the role, applicants must be sole British nationals and hold SC Clearance. Contract initially until November 2026 3 days per week onsite in Reading 87.16 p/h Umbrella, inside IR35 Role Description The Project Manager will be responsible for the end-to-end delivery of a new Digital HR solution, leading activity from RFP and supplier selection through implementation, go-live, and transition into operations. The role requires a hands-on, adaptable Project Manager who is comfortable working in a small team environment and able to operate at all levels-from drafting procurement documentation to managing senior stakeholders. While the primary focus is the HR solution, the role may also support other project management activities outside HR as required. Key Accountabilities End-to-End Project Delivery Lead delivery of the Digital HR solution across the full lifecycle: RFP and supplier selection Mobilisation and implementation Go-live, hypercare, and transition to BAU operations Establish and maintain effective project governance, plans, controls, and reporting Manage scope, schedule, budget, risks, issues, and dependencies RFP & Supplier Selection Own the schedule for and support the RFP process, including: Drafting and coordinating RFP documentation as required Managing inputs from HR, Commercial, Procurement, Finance, and Technical teams Supplier evaluation, moderation, and selection Work closely with Finance, Commercial, Procurement, and Architecture teams to ensure: Compliance with sourcing and contractual requirements A compliant, value-for-money supplier appointment Support contract award and mobilisation of the chosen delivery partner Delivery Partner Management Act as the primary day-to-day client lead for the selected delivery partner Set and manage delivery partner performance expectations against agreed plans, milestones, and contractual obligations Drive issue resolution, escalation, and recovery where required Work proactively with the delivery partner to minimise dependencies and mitigate delivery risks Ensure delivery outputs meet agreed timelines, quality, architectural, and security standards Ensure the solution aligns with customer expectations and requirements Stakeholder Engagement & Governance Lead engagement with key corporate functions, including Commercial, Procurement, Finance, and Programme Assurance Ensure the project aligns with governance, delivery, architecture, and security processes Maintain a strong, open, and constructive relationship with the Head of HR to enable timely resolution of delivery-related issues Manage senior stakeholders through: Clear communication Transparency Effective decision-making forums Lead the PI Planning aspects associated with this solution Collaboration with Architecture & Product Work closely with the Solution Architect to ensure delivery aligns with approved architecture and technical standards Partner with the Product Owner to align delivery priorities with HR business needs and outcomes Ensure business requirements are translated into deliverable, governed work packages Transition to Operations Lead planning and execution of: Cutover and go-live Hypercare and stabilisation Operational handover and service acceptance Ensure operational readiness, documentation, and ownership are in place before transition to BAU Flexibility & Wider Contribution Operate flexibly within a small team, contributing beyond a traditional PM remit where required Be prepared to support non-HR project activities as priorities dictate Balance hands-on delivery tasks with senior stakeholder management Skills and Experience Essential Proven experience as a Project Manager delivering COTS and/or Digital SaaS HR solutions Demonstrated delivery of at least two HR implementations from RFP through to live operation Experience leading RFPs, supplier selection, and contract mobilisation Strong experience managing external delivery partners and systems integrators Excellent stakeholder management skills, including engagement at executive level Strong understanding of project governance, financial controls, and assurance processes Experience working in Agile, Hybrid, or structured delivery environments Comfortable working across discovery, delivery, and operational phases Experience with Azure DevOps Familiar with working within security and assurance frameworks Desirable Experience working in small or lean delivery teams Experience delivering technology solutions in complex or regulated environments Familiarity with SaaS-based enterprise solutions

Procurement Lead Nottingham (Hybrid - minimum 2 days in the office) £55,000 + bonus The Role We are seeking an experienced Commodity Manager / Procurement Lead to drive procurement and supply chain strategy across a growing, multi-division business. This is a key role focused on delivering value, ensuring supply continuity, and supporting business growth through strong supplier partnerships and robust procurement processes. You will take ownership of sourcing and supplier strategy across the group, helping to improve efficiency, visibility, and long-term sustainability. Key Responsibilities -Develop and implement a group-wide sourcing strategy to drive cost savings and performance -Build and manage strong supplier relationships, ensuring reliability, quality, and service levels -Lead contract negotiations and manage supplier performance -Rationalise and optimise the supplier base while maintaining supply continuity -Ensure procurement activities are compliant with regulatory and quality standards -Manage risk across the supply chain, including shortages and regulatory changes -Support business growth through procurement transformation, digitalisation, and improved processes -Collaborate cross-functionally with operations, finance, sales, and technology teams Skills & Experience -Proven experience in procurement, sourcing, or category management -Strong supplier negotiation and relationship management skills -Commercially astute with a solid understanding of cost, margin, and total cost of ownership -Data-driven with strong analytical capability (advanced Excel skills preferred) -Experience working with ERP systems and procurement tools -Strong stakeholder management and communication skills The client is looking for someone who is results driven with a proactive and strategic mindset who is comfortable working in a fast-paced, evolving environment. You will need to be collaborative, adaptable, and focused on continuous improvement. This is a fantastic opportunity to play a key role in shaping procurement strategy within a growing organisation, with real scope to drive impact and add value. If you have the relevant experience, please apply with a copy of your latest CV today.

Are you a senior procurement professional with experience delivering complex, high-value programmes? Do you bring both strategic sourcing expertise and strong contract management capability? We're looking for a Senior Procurement Category Manager to lead major procurement programmes across digital and clinical systems, working at the forefront of large-scale, high-impact public sector transformation. About the Role This is a senior leadership role responsible for delivering complex procurement programmes across a portfolio of digital and clinical systems (including areas such as EPR and wider healthcare technologies). You'll take ownership of end-to-end sourcing strategies, lead high-value procurements, and ensure robust contract management across the full lifecycle, working closely with senior stakeholders to deliver sustainable value and service improvement. This role combines strategic procurement, commercial leadership, and people management, with responsibility for leading and developing a small team (2 direct reports). Key Responsibilities Lead complex, high-value procurement programmes from strategy through to contract award Develop and implement category strategies across digital and clinical systems Manage full end-to-end tendering activity using e-procurement systems Provide expert advice on procurement routes, commercial models, and contract structures Ensure compliance with public sector procurement regulations, including PCR and the Procurement Act 2023 Oversee and actively manage complex contracts to drive performance and value Engage and influence senior stakeholders across multiple organisations, often in challenging environments Line manage and develop 2 direct reports Analyse spend, market, and supplier data to inform decision-making and identify opportunities Lead supplier engagement, negotiations, and ongoing relationship management About You You'll be an experienced and credible procurement leader, comfortable operating in complex, multi-stakeholder environments and delivering high-impact programmes. We're particularly interested in candidates who bring: Strong experience delivering complex procurement in a public sector setting Proven track record in both procurement and contract management Up-to-date knowledge of PCR and the Procurement Act 2023 Experience leading end-to-end tendering activity independently Confidence working with senior and sometimes challenging stakeholders Experience managing or mentoring staff The following would be advantageous: Experience in digital, IT, or clinical systems procurement (e.g. EPR or similar large-scale systems) Experience within healthcare or similarly complex regulated environments A CIPS qualification (MCIPS) or progress towards Chartered status is also highly desirable. What's on Offer A senior, high-impact role delivering complex, large-scale procurement programmes Opportunity to shape strategy across critical digital and system-based categories Hybrid working with a central London office location near Tower Bridge Leadership responsibility with scope to develop and influence a team A collaborative, forward-thinking environment focused on commercial excellence and innovation In some areas of the public sector, this role would be comparable to: Senior Procurement Manager Senior Category Manager (Digital / IT / Systems) Commercial Manager / Senior Commercial Manager Strategic Sourcing Lead If you're ready to take on a senior procurement role where you can lead complex programmes, influence at the highest levels, and deliver meaningful outcomes, we'd love to hear from you.

To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.

Operations & Office Manager We re looking for an Operations & Office Manager to help establish and run the organisation s administrative, contractual, and operational foundations. This is a pivotal role for someone who thrives on building efficient systems, supporting teams, and ensuring everything runs smoothly behind the scenes. Location: Central London (Fitzrovia) Salary: £38,000 £40,000 per annum Contract: Permanent, full-time Start date: ASAP Closing Date: Wednesday 22nd October 2025 at 11.59pm About the role As Operations & Office Manager, you ll lead the day-to-day management of the office, oversee administrative systems, and act as the key point of contact for operational matters. You ll work closely with senior leadership to ensure compliance, effective coordination, and strong relationships with partners, suppliers, and other stakeholders. You ll also take responsibility for HR and recruitment support, financial administration, and charity compliance, making sure policies, contracts, and records are maintained to the highest standards. Key responsibilities include: Overseeing the day-to-day running and initial set-up of the office, working closely with our architects, Counterspace. Acting as the first point of contact for operational queries and supporting the senior leadership team. Managing contracts, procurement, and supplier relationships, ensuring all deliverables and payments are tracked. Providing HR support across recruitment, onboarding, and policy maintenance. Supporting finance processes, including expenses, invoices, and compliance reporting. Developing and improving operational systems, processes, and data management tools. Ensuring charity and GDPR compliance and maintaining up-to-date organisational documentation. About you We re looking for a professional with 4+ years experience in operations, administration, or office management. You ll have a proven track record in managing contracts and suppliers, excellent organisational and communication skills, and strong proficiency with Microsoft 365. An understanding of HR processes, charity governance, and financial administration would be an advantage. Most importantly, you ll be proactive, collaborative, and excited by the opportunity to help shape a new and inclusive arts organisation from the ground up. Please upload your CV (2 pages), a covering letter (1 page) outlining your interest in the role and how you meet the criteria of the role. About the organisation: This is a brand new arts and cultural institution and charity in London s central Fitzrovia district, developed from the digital platform originally launched in 2011 by the Kamel Lazaar Foundation. Dedicated to supporting artists from the Global Majority, Ibraaz is an ambitious and creative organisation providing a brave space for art, culture, and ideas. Other roles you may have experience of could include Operations Manager, Office Manager, Business Manager, HR and Operations Manager, Operations and Administration Manager, People and Operations Lead, Charity Operations Manager, Administration Manager, Governance and Compliance Officer, Operations Coordinator, Operations Executive, Executive Assistant, or Business Support Manager, etc. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Marketing Director to join our Marketing Team based in Park Royal. The Role: This is a key role in Wasabi s growth strategy to double the size of the business in the next five years. The Marketing Director will oversee our brand building activity with focus on driving penetration and conversion in our 40-strong UK restaurant business and through our grocery partners. The successful candidate will shape the overall strategy to build on Wasabi s credentials to become a trusted and loved brand. The role will lead a team responsible for the development and delivery of all current and future propositions and marketing activity to achieve our growth ambitions and drive commercial success. They will partner with the Food Team to bring customer insight to our menu development and ensure we capitalise on trends in the QSR and grocery markets. Key Responsibilities: Develop and evolve the Wasabi brand vision, personality and values to inform our creative strategy, visual identity and tone of voice. Act as the guardian to ensure consistent representation of our brand throughout the customer journey Develop and implement the three-year brand strategy aligning across our restaurant and grocery businesses and driving synergies where possible Oversee a robust and data-led process for reviewing marketing activity to drive continuous improvement in ROI Lead a cross-functional team to drive restaurant like-for-like sales growth, maximising transaction value through alignment of marketing activity, product availability and in-restaurant customer experience Bring customer and trend insight to the food development process, partnering with the food and commercial teams to capitalize on opportunities whilst maintaining alignment to our brand promise Champion sustainability and that ESG considerations are applied to marketing activity, product development and packaging decisions Lead a cross-functional team on packaging design and development alongside the Procurement and Food teams Source and develop new product or sales channel opportunities and drive them through to compelling customer propositions, working closely with the Restaurant Operations teams Support the successful opening of equity owned restaurants and any co-marketing activity for franchise partnerships Define and implement Wasabi s PR and social strategy to develop a balanced and broad dialogue with our customers and the wider public. Optimise both business (LinkedIn) and social (TikTok, Instagram etc) channels Oversee our agency and supplier partnerships to ensure return on investment and adherence to our service levels and impact Lead the pricing strategy for restaurants menus - executing pricing and promotional changes and evaluating performance and impact Develop and implement a Restaurant commercial playbook and lead a cross-functional working group to establish local restaurant marketing strategy and establish a local vs centrally managed approach Partner with Area Managers to develop an understanding in operations about sales drivers and how operational teams can maximise sales and brand perception Lead merchandising optimization and range reviews to maximise transaction value, alongside the Operations & Food teams Maintain a climate that attracts, retains and motivates a high performing team Our Requirements: The ideal candidate for this role will be a commercial marketing leader with extensive experience of driving results in QSR, retail or hospitality environment, alongside solid exposure to FMCG. They should demonstrate the ability to balance short-term sales driving activity whilst balancing long-term brand development. Candidates should be educated to degree level, ideally with a post graduate Marketing qualification. They will also need to demonstrate: Strategic thinking with a passion for working in a dynamic, fast-paced environment Data literacy with the ability to speak to the numbers Strong commercial acumen and financial literacy, with a solid understanding of business drivers and the ability to evaluate campaign performance and ROI Experience in developing, managing and working within budgets Excellent interpersonal and communication skills and thrives on building strong working relationships. Able to build trust and credibility across the business A track record of building creative and ground-breaking marketing campaigns and well-versed in understanding current trends on social and digital Excellent leadership capabilities with the ability to build a high-performing and engaged team In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!

Position: Project Director Location: Ashton-under-Lyne with hybrid working available Salary: (Apply online only)k (Neg DOE), car/allowance, bonus and excellent benefits package Our Client: Is an integrated design and build solution provider operating in the water sector. They have over 1,000 staff working across eight regional centres, The Role: Our client is looking to strengthen our Delivery team with a Project Director based near Ashton-under-Lyne working on the United Utilities framework. You will report directly to the Regional Operations Director, and you will have full accountability for the successful delivery of a high-value, high risk wastewater treatment project involving multi stakeholders, delivered under NEC4. You will drive the integration of multi-disciplinary teams to deliver complex Wastewater treatment facilities and related infrastructure. From early-stage design through to commissioning and handover, your leadership will be key to achieving best-in-class outcomes across programme, cost, quality, safety, and regulatory compliance Project Scope: Provide a new Storm Treatment Facility and large scale Activated Sludge Treatment facility to an existing WwTW, with a total Design and Build value circa 70m- 100m.The project will be delivered in a phased approach. The Early Contractor Involvement (ECI) Stage started January 2025, working towards agreeing the process solution and preferred outline design by December 2025 before entering into Engineering & Construction Contract (ECC) targeting site works starting in January 2026. Responsibilities: Strategic Project Leadership Provide overall direction and strategic leadership for large-scale Design & Build Water and Wastewater projects, aligning delivery with client and regulatory requirements (e.g., Ofwat, EA, DWI). Define and execute project delivery strategies, construction methodologies, and governance structures. Lead integrated design and delivery teams, ensuring collaboration between engineering, construction, commercial, commissioning and environmental functions. Design Management & Technical Assurance Oversee early-stage design development, feasibility studies, optioneering, and value engineering. Ensure robust technical solutions that meet asset performance, sustainability, and regulatory requirements. Champion the use of digital design tools and ensure design buildability. Construction Delivery & Programme Control Drive the execution of construction works through effective planning, contractor coordination, and performance management. Ensure alignment of construction activities with design intent, project milestones, and safety protocols. Maintain visibility on critical path activities, commissioning schedules, and final handover to operations teams. Commercial & Contract Management Full accountability for budget management and cost control across all project phases. Administer D&B contracts (typically NEC3/NEC4) and manage risk allocation, change control, and dispute resolution. Lead commercial negotiations, procurement strategy, and contractor/supplier engagement. Stakeholder Engagement & Client Interface Act as the senior representative to clients, framework partners, statutory bodies, and key internal stakeholders. Build and maintain trusted relationships with Water Companies, Joint Venture partners, and delivery consortia. Lead stakeholder forums, site tours, community engagement, and client reporting. Experience: Degree-qualified in Civil Engineering, Construction Management, Environmental Engineering or a related field. Extensive experience as a Project Manager and strong experience as a Project Director or equivalent leadership role Strong understanding of UK water sector frameworks (e.g., AMP7/AMP8), CDM 2015, and regulatory bodies (Ofwat, EA, DWI) High-level strategic thinking and the ability to deliver complex projects under time, budget, and regulatory pressure. Leadership of integrated design and construction teams across multidisciplinary project environments. Deep commercial knowledge including NEC3/NEC4 contracts, alliance models, and risk management. Strong technical acumen with the ability to challenge and guide design and engineering solutions. Excellent stakeholder management and communication at board, JV, and operational levels. Desirable: CEng, MICE, MIET, or equivalent professional membership. Experience working within or alongside major water companies. Familiarity with modern construction technologies, digital twins, and smart infrastructure Package includes: A competitive salary, bonus, car/car allowance 25 days holiday + Bank Holidays (with an additional 5 days available to buy) Contribution Pension scheme, Life Assurance, Health Insurance Private Medical Insurance and many more benefits including - cycle to work scheme, discounts and savings Hub, kids pass etc. Key Words: Project Manager Senior Project Manager Project Management Project Delivery Project Director Project Execution Design & Build Construction Contracts Contractual NEC Water Industry Water Sector Water Treatment Wastewater Sewage Utilities Power Generation Power Sector Nuclear Energy Sector Energy from Waste Infrastructure Anaerobic Digestion Project Planning Risk Management

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 40 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento to the grocery channel , launching exclusively in Sainsbury s . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Marketing Director to join our Marketing Team based in Park Royal. The Role: This is a key role in Wasabi s growth strategy to double the size of the business in the next five years. The Marketing Director will oversee our brand building activity with focus on driving penetration and conversion in our 40-strong UK restaurant business and through our grocery partners. The successful candidate will shape the overall strategy to build on Wasabi s credentials to become a trusted and loved brand. The role will lead a team responsible for the development and delivery of all current and future propositions and marketing activity to achieve our growth ambitions and drive commercial success. They will partner with the Food Team to bring customer insight to our menu development and ensure we capitalise on trends in the QSR and grocery markets. Key Responsibilities: Develop and evolve the Wasabi brand vision, personality and values to inform our creative strategy, visual identity and tone of voice. Act as the guardian to ensure consistent representation of our brand throughout the customer journey Develop and implement the three-year brand strategy aligning across our restaurant and grocery businesses and driving synergies where possible Oversee a robust and data-led process for reviewing marketing activity to drive continuous improvement in ROI Lead a cross-functional team to drive restaurant like-for-like sales growth, maximising transaction value through alignment of marketing activity, product availability and in-restaurant customer experience Bring customer and trend insight to the food development process, partnering with the food and commercial teams to capitalize on opportunities whilst maintaining alignment to our brand promise Champion sustainability and that ESG considerations are applied to marketing activity, product development and packaging decisions Lead a cross-functional team on packaging design and development alongside the Procurement and Food teams Source and develop new product or sales channel opportunities and drive them through to compelling customer propositions, working closely with the Restaurant Operations teams Support the successful opening of equity owned restaurants and any co-marketing activity for franchise partnerships Define and implement Wasabi s PR and social strategy to develop a balanced and broad dialogue with our customers and the wider public. Optimise both business (LinkedIn) and social (TikTok, Instagram etc) channels Oversee our agency and supplier partnerships to ensure return on investment and adherence to our service levels and impact Lead the pricing strategy for restaurants menus - executing pricing and promotional changes and evaluating performance and impact Develop and implement a Restaurant commercial playbook and lead a cross-functional working group to establish local restaurant marketing strategy and establish a local vs centrally managed approach Partner with Area Managers to develop an understanding in operations about sales drivers and how operational teams can maximise sales and brand perception Lead merchandising optimization and range reviews to maximise transaction value, alongside the Operations & Food teams Maintain a climate that attracts, retains and motivates a high performing team Our Requirements: The ideal candidate for this role will be a commercial marketing leader with extensive experience of driving results in QSR, retail or hospitality environment, alongside solid exposure to FMCG. They should demonstrate the ability to balance short-term sales driving activity whilst balancing long-term brand development. Candidates should be educated to degree level, ideally with a post graduate Marketing qualification. They will also need to demonstrate: Strategic thinking with a passion for working in a dynamic, fast-paced environment Data literacy with the ability to speak to the numbers Strong commercial acumen and financial literacy, with a solid understanding of business drivers and the ability to evaluate campaign performance and ROI Experience in developing, managing and working within budgets Excellent interpersonal and communication skills and thrives on building strong working relationships. Able to build trust and credibility across the business A track record of building creative and ground-breaking marketing campaigns and well-versed in understanding current trends on social and digital Excellent leadership capabilities with the ability to build a high-performing and engaged team In Return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme (a service providing health and wellbeing support) Long Service Awards Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US!