Customer Experience Officer £27,227 per annum (depending on experience) Edinburgh - Flexible within Scotland. Home-based, blended or fully office based (from our office in Edinburgh) The role We re looking for a passionate and proactive Customer Experience Officer to join our Services Delivery team. This is an exciting opportunity for someone who thrives on improving customer journeys, coaching others, analysing performance and driving service excellence. At Energy Saving Trust, we re working to address the climate emergency by helping people and organisations reduce carbon emissions and make sustainable energy choices. In this role, you ll play a key part in ensuring customers across Scotland receive a consistent, high-quality experience. You ll work closely with advisors and managers to improve service standards through coaching, training, quality monitoring and continuous improvement initiatives. If you enjoy developing people, spotting opportunities to improve processes and creating positive customer outcomes, we d love to hear from you. The team You ll be joining a supportive and collaborative Services Delivery team that s passionate about delivering outstanding customer experiences and helping households across Scotland access trusted energy advice and support. The team works at the heart of Energy Saving Trust s mission, supporting customers through meaningful conversations that help people reduce energy costs, improve energy efficiency and make more sustainable choices. We re a people-focused team that values continuous learning, knowledge sharing and innovation. Everyone is encouraged to contribute ideas, identify improvements and help shape how we deliver our services. You ll work closely with advisors, team leaders and managers across the organisation, playing an important role in developing skills, improving quality standards and embedding a culture of customer excellence. This is a fantastic opportunity to join a purpose-driven organisation where your work will have a direct impact on both customer outcomes and the UK s transition to net zero. What you ll do As Customer Experience Officer, you ll help embed a culture of continuous improvement and customer excellence across the team. Your responsibilities will include: Delivering engaging customer experience training and coaching sessions Monitoring customer calls and emails to identify strengths and improvement opportunities Analysing quality and customer satisfaction data to identify trends and insights Supporting managers and advisors with structured feedback and performance improvement plans Helping improve processes, guidance materials and customer communications Supporting the handling and resolution of complex customer complaints Championing best practice in customer service across the organisation Producing performance reports and recommendations to support service improvements What you ll bring Experience in customer service, customer experience, quality assurance or coaching Strong written and verbal communication skills Confidence delivering training, coaching or presentations Excellent organisational and analytical skills Ability to manage competing priorities and meet deadlines A collaborative approach and commitment to continuous improvement Self-motivated with the ability to work independently Who we are Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don t just offer jobs we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding. Work where you thrive At Energy Saving Trust, flexibility isn t just a policy, it s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person. We ll support you with: Generous holiday (25 days + bank holidays + extra Christmas leave) True flexibility in how and where you work Strong pension & life assurance Enhanced family leave Green travel perks (EV scheme, cycle to work) Professional development support Yearly wellbeing allowance These are just some of the benefits we offer. Want to know more about how we make flexibility real? Check out our Benefits and Culture page Reasonable adjustments: We want to ensure that our recruitment process is inclusive of and accessible for, everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch We will do our very best to support you. Diversity and inclusion Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role.
May 27, 2026
Full time
Customer Experience Officer £27,227 per annum (depending on experience) Edinburgh - Flexible within Scotland. Home-based, blended or fully office based (from our office in Edinburgh) The role We re looking for a passionate and proactive Customer Experience Officer to join our Services Delivery team. This is an exciting opportunity for someone who thrives on improving customer journeys, coaching others, analysing performance and driving service excellence. At Energy Saving Trust, we re working to address the climate emergency by helping people and organisations reduce carbon emissions and make sustainable energy choices. In this role, you ll play a key part in ensuring customers across Scotland receive a consistent, high-quality experience. You ll work closely with advisors and managers to improve service standards through coaching, training, quality monitoring and continuous improvement initiatives. If you enjoy developing people, spotting opportunities to improve processes and creating positive customer outcomes, we d love to hear from you. The team You ll be joining a supportive and collaborative Services Delivery team that s passionate about delivering outstanding customer experiences and helping households across Scotland access trusted energy advice and support. The team works at the heart of Energy Saving Trust s mission, supporting customers through meaningful conversations that help people reduce energy costs, improve energy efficiency and make more sustainable choices. We re a people-focused team that values continuous learning, knowledge sharing and innovation. Everyone is encouraged to contribute ideas, identify improvements and help shape how we deliver our services. You ll work closely with advisors, team leaders and managers across the organisation, playing an important role in developing skills, improving quality standards and embedding a culture of customer excellence. This is a fantastic opportunity to join a purpose-driven organisation where your work will have a direct impact on both customer outcomes and the UK s transition to net zero. What you ll do As Customer Experience Officer, you ll help embed a culture of continuous improvement and customer excellence across the team. Your responsibilities will include: Delivering engaging customer experience training and coaching sessions Monitoring customer calls and emails to identify strengths and improvement opportunities Analysing quality and customer satisfaction data to identify trends and insights Supporting managers and advisors with structured feedback and performance improvement plans Helping improve processes, guidance materials and customer communications Supporting the handling and resolution of complex customer complaints Championing best practice in customer service across the organisation Producing performance reports and recommendations to support service improvements What you ll bring Experience in customer service, customer experience, quality assurance or coaching Strong written and verbal communication skills Confidence delivering training, coaching or presentations Excellent organisational and analytical skills Ability to manage competing priorities and meet deadlines A collaborative approach and commitment to continuous improvement Self-motivated with the ability to work independently Who we are Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don t just offer jobs we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding. Work where you thrive At Energy Saving Trust, flexibility isn t just a policy, it s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person. We ll support you with: Generous holiday (25 days + bank holidays + extra Christmas leave) True flexibility in how and where you work Strong pension & life assurance Enhanced family leave Green travel perks (EV scheme, cycle to work) Professional development support Yearly wellbeing allowance These are just some of the benefits we offer. Want to know more about how we make flexibility real? Check out our Benefits and Culture page Reasonable adjustments: We want to ensure that our recruitment process is inclusive of and accessible for, everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch We will do our very best to support you. Diversity and inclusion Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role.
Customer Service Advisor Outskirts of Burgess Hill On-site Parking 29,000 4 days in the office 1 day remote Are you an experienced Customer Service Advisor looking for a new opportunity in the area ? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Burgess Hill. The Role As a Customer Service Advisor , you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving. Key Responsibilities Handling customer enquiries via phone and email Managing and resolving customer complaints with professionalism and empathy Conducting investigations into customer issues and providing clear outcomes Completing accurate administration and maintaining detailed records Carrying out follow ups to ensure customer satisfaction and resolution Working collaboratively with internal teams to resolve complex queries About You Previous experience in customer service, call centre or office support roles Strong communication and problem-solving skills Ability to handle complaints and situations confidently Highly organised with excellent attention to detail A driver with access to a vehicle due to location What's on Offer Salary of 29,000 On-site parking Supportive and friendly team environment Opportunity to develop within a growing business Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 27, 2026
Full time
Customer Service Advisor Outskirts of Burgess Hill On-site Parking 29,000 4 days in the office 1 day remote Are you an experienced Customer Service Advisor looking for a new opportunity in the area ? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Burgess Hill. The Role As a Customer Service Advisor , you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving. Key Responsibilities Handling customer enquiries via phone and email Managing and resolving customer complaints with professionalism and empathy Conducting investigations into customer issues and providing clear outcomes Completing accurate administration and maintaining detailed records Carrying out follow ups to ensure customer satisfaction and resolution Working collaboratively with internal teams to resolve complex queries About You Previous experience in customer service, call centre or office support roles Strong communication and problem-solving skills Ability to handle complaints and situations confidently Highly organised with excellent attention to detail A driver with access to a vehicle due to location What's on Offer Salary of 29,000 On-site parking Supportive and friendly team environment Opportunity to develop within a growing business Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Quickline Communications
Eppleworth, North Humberside
Customer Service Advisor We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Could that be you? If helping people gets you out of bed in the morning and solving customer queries puts a smile on your face, we d love to hear from you! This role is full time, based onsite at Willerby, Hull. Here s why you ll love this role - Use your natural people skills to stay customer-focused and delight customers. - Take ownership of every Customer interaction, ensuring all queries are resolved efficiently. - Handle escalated enquiries and complaints, working to maximise customer retention. - Support initiatives to improve customer satisfaction results and recommendations. - Meet key performance targets by delivering exceptional service within required timelines. Here s why you ll be great in this role - Proven background in a customer service or customer experience role, ideally within a call centre environment. - Professional telephone manner with excellent people skills. - Familiarity with Microsoft 360 and general IT proficiency. - Strong attention to detail and effective time management. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
May 13, 2026
Full time
Customer Service Advisor We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Could that be you? If helping people gets you out of bed in the morning and solving customer queries puts a smile on your face, we d love to hear from you! This role is full time, based onsite at Willerby, Hull. Here s why you ll love this role - Use your natural people skills to stay customer-focused and delight customers. - Take ownership of every Customer interaction, ensuring all queries are resolved efficiently. - Handle escalated enquiries and complaints, working to maximise customer retention. - Support initiatives to improve customer satisfaction results and recommendations. - Meet key performance targets by delivering exceptional service within required timelines. Here s why you ll be great in this role - Proven background in a customer service or customer experience role, ideally within a call centre environment. - Professional telephone manner with excellent people skills. - Familiarity with Microsoft 360 and general IT proficiency. - Strong attention to detail and effective time management. The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
We're on a mission to deliver exceptional service to small businesses across the UK and we're looking for a Resolution Excellence Specialist to help us do just that. If you're passionate about customer care, thrive in fast-paced environments, and love solving problems, this is your chance to make a real impact. You'll be the go-to expert for resolving escalated customer issues across our telecoms and utilities products, ensuring every interaction ends with a satisfied customer and a strengthened relationship. What we want you to do Take full ownership of escalated customer complaints from frontline teams and digital channels (email, WhatsApp, Trustpilot, Google). Resolve issues efficiently, balancing customer satisfaction with commercial outcomes. Craft thoughtful responses to online reviews that reflect our commitment to service excellence. Promote digital self-service tools and additional products while helping customers manage outstanding balances. Support customers in financial difficulty with empathy and practical solutions. Keep systems and CRM records accurate and up to date. Ensure all activity complies with GDPR, regulatory standards, and internal quality policies. Collaborate with internal teams to improve processes and training materials. Provide feedback to drive continuous improvement. Champion a positive, engaged team culture focused on development and excellence. What success in the role looks like Consistently meet monthly productivity and performance targets. Deliver service aligned with Clear Business's values and quality standards. Receive positive feedback from internal teams and external partners. Be recognised as a trusted, collaborative colleague. What you need to have already done to be right for this role Proven experience in a high-volume B2B customer service role. Collections or utilities experience is a plus, but not essential. Strong understanding of B2B customer care and regulatory requirements. Familiarity with CRM and lead management systems. Working knowledge of Microsoft Office and data protection compliance. Skills A natural problem-solver with a passion for helping others. Self-motivated and able to manage your own workload effectively. Confident communicator with a friendly, professional approach. A true team player who lifts others up. Detail-oriented and highly organised. Curious, driven, and always looking to improve. Resilient and focused, especially in a performance-driven environment. Our Story Clear Business was founded with a simple yet powerful mission: to make life easier for our customers and more fulfilling for our colleagues. We're proud to be one of the UK's leading providers for small businesses, offering a unique one-stop solution for essential services including Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance. Over the past 20+ years, our journey has been defined by innovation, growth, and recognition. We've earned prestigious accolades such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Most recently, we were honoured with the 'One to Watch' award from Best Companies an exciting testament to our culture, values, and commitment to excellence. In return for your hard work, you'll get At Clear Business, we know that great people make great companies. That's why we offer a benefits package designed to support your well-being, reward your hard work, and help you thrive both in and out of the office. Pension contributions and life assurance coverage to support your future and protect what matters most. 25 days of annual leave, increasing to 28 days based on tenure. Your birthday off every year - because you deserve to celebrate. Flexibility to buy up to 10 extra holidays or sell up to 5 days annually. Exclusive discounts at top high street and online retailers. Cycle to work scheme and travel loans for people wanting a greener commute. 24/7 access to a GP, mental health support, fitness programmes, and free legal and financial advice. A strong focus on wellbeing, with resources to help you feel your best every day. The important extras Hybrid working - enjoy the flexibility of working remotely for up to three days a week. Engage in charity fundraising and volunteering activities as part of our giving back initiative. Enjoy fantastic on-site amenities including a free gym, free parking, a subsidised café, and an on-site bar for post-work drinks, quiz nights, and social events. Full-time/Permanent contract of 37.5 hours per week. No weekends and every bank holiday off. What happens next If you're looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success, click ' Apply ' today to take the next step in your career. Across Clear Business, we're passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams. All successful candidates will be subject to pre-employment checks. Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however, we may retain your application on file for future opportunities. We are one of the UK's leading providers of essential services to small businesses. We supply a wide range of essential services - Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards: The Lloyds Bank National Business Awards 2019 Greater Manchester Business Awards 2019 Lanarkshire Business Excellence Awards 2019 Email: Benefits: Bereavement leave Casual dress Company events Company pension Discounted or free food Employee discount Enhanced paternity leave Free fitness classes Gym membership Paid volunteer time Work from home Work Location: In person
Oct 07, 2025
Full time
We're on a mission to deliver exceptional service to small businesses across the UK and we're looking for a Resolution Excellence Specialist to help us do just that. If you're passionate about customer care, thrive in fast-paced environments, and love solving problems, this is your chance to make a real impact. You'll be the go-to expert for resolving escalated customer issues across our telecoms and utilities products, ensuring every interaction ends with a satisfied customer and a strengthened relationship. What we want you to do Take full ownership of escalated customer complaints from frontline teams and digital channels (email, WhatsApp, Trustpilot, Google). Resolve issues efficiently, balancing customer satisfaction with commercial outcomes. Craft thoughtful responses to online reviews that reflect our commitment to service excellence. Promote digital self-service tools and additional products while helping customers manage outstanding balances. Support customers in financial difficulty with empathy and practical solutions. Keep systems and CRM records accurate and up to date. Ensure all activity complies with GDPR, regulatory standards, and internal quality policies. Collaborate with internal teams to improve processes and training materials. Provide feedback to drive continuous improvement. Champion a positive, engaged team culture focused on development and excellence. What success in the role looks like Consistently meet monthly productivity and performance targets. Deliver service aligned with Clear Business's values and quality standards. Receive positive feedback from internal teams and external partners. Be recognised as a trusted, collaborative colleague. What you need to have already done to be right for this role Proven experience in a high-volume B2B customer service role. Collections or utilities experience is a plus, but not essential. Strong understanding of B2B customer care and regulatory requirements. Familiarity with CRM and lead management systems. Working knowledge of Microsoft Office and data protection compliance. Skills A natural problem-solver with a passion for helping others. Self-motivated and able to manage your own workload effectively. Confident communicator with a friendly, professional approach. A true team player who lifts others up. Detail-oriented and highly organised. Curious, driven, and always looking to improve. Resilient and focused, especially in a performance-driven environment. Our Story Clear Business was founded with a simple yet powerful mission: to make life easier for our customers and more fulfilling for our colleagues. We're proud to be one of the UK's leading providers for small businesses, offering a unique one-stop solution for essential services including Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance. Over the past 20+ years, our journey has been defined by innovation, growth, and recognition. We've earned prestigious accolades such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Most recently, we were honoured with the 'One to Watch' award from Best Companies an exciting testament to our culture, values, and commitment to excellence. In return for your hard work, you'll get At Clear Business, we know that great people make great companies. That's why we offer a benefits package designed to support your well-being, reward your hard work, and help you thrive both in and out of the office. Pension contributions and life assurance coverage to support your future and protect what matters most. 25 days of annual leave, increasing to 28 days based on tenure. Your birthday off every year - because you deserve to celebrate. Flexibility to buy up to 10 extra holidays or sell up to 5 days annually. Exclusive discounts at top high street and online retailers. Cycle to work scheme and travel loans for people wanting a greener commute. 24/7 access to a GP, mental health support, fitness programmes, and free legal and financial advice. A strong focus on wellbeing, with resources to help you feel your best every day. The important extras Hybrid working - enjoy the flexibility of working remotely for up to three days a week. Engage in charity fundraising and volunteering activities as part of our giving back initiative. Enjoy fantastic on-site amenities including a free gym, free parking, a subsidised café, and an on-site bar for post-work drinks, quiz nights, and social events. Full-time/Permanent contract of 37.5 hours per week. No weekends and every bank holiday off. What happens next If you're looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success, click ' Apply ' today to take the next step in your career. Across Clear Business, we're passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams. All successful candidates will be subject to pre-employment checks. Please note that this vacancy may close early if we receive a sufficient number of suitable applications; however, we may retain your application on file for future opportunities. We are one of the UK's leading providers of essential services to small businesses. We supply a wide range of essential services - Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards: The Lloyds Bank National Business Awards 2019 Greater Manchester Business Awards 2019 Lanarkshire Business Excellence Awards 2019 Email: Benefits: Bereavement leave Casual dress Company events Company pension Discounted or free food Employee discount Enhanced paternity leave Free fitness classes Gym membership Paid volunteer time Work from home Work Location: In person
This is an excellent opportunity for a Technical Services Advisor / Site Support person to join a global manufacturer of construction chemicals. The main purpose of the Technical Services Advisor role is to support the Resilient Flooring Technical Team and offer site support to the Southern Area Sales Managers and Contractors throughout the region. You will support the team with specifications, site visits, site surveying, complaints and customer service. You will provide technical solutions to reported issues with the company's products. You will assist ASM's and Technical Team with trade days and contractor training and promoting and demonstrating the company's products, methods and systems. Essential requirements for the Technical Services Advisor:- Must have a good knowledge of the contract flooring industry with good site experience, or a desire to change from a retail flooring career into something with development potential. Excellent communication and problem-solving skills. Must have a proven successful track record in the commercial flooring industry (could be retail based). Full, current and valid UK driving licence is essential (company car is provided). Flexibility to work remotely and on-site throughout the South of England, sometimes attending the London specification centre. Hours are Monday to Friday 37.5 hours per week 8.30-17.00. This excellent role is available now, so please apply immediately (notice period are fine). Industry Sector: Contract Flooring; Technical Services; On-site; Site support: Resilient Flooring; Technical Services Advisor; Site visits; Site surveying; Commercial Flooring; Product Demonstrations; Contractor Training Area: South, South East, South West England Remuneration: To £40,000 (potentially neg) + Company Car, Pension, Phone, Laptop Company: Global Manufacturer of Construction Chemicals (this role is Resilient Flooring products)
Oct 05, 2025
Full time
This is an excellent opportunity for a Technical Services Advisor / Site Support person to join a global manufacturer of construction chemicals. The main purpose of the Technical Services Advisor role is to support the Resilient Flooring Technical Team and offer site support to the Southern Area Sales Managers and Contractors throughout the region. You will support the team with specifications, site visits, site surveying, complaints and customer service. You will provide technical solutions to reported issues with the company's products. You will assist ASM's and Technical Team with trade days and contractor training and promoting and demonstrating the company's products, methods and systems. Essential requirements for the Technical Services Advisor:- Must have a good knowledge of the contract flooring industry with good site experience, or a desire to change from a retail flooring career into something with development potential. Excellent communication and problem-solving skills. Must have a proven successful track record in the commercial flooring industry (could be retail based). Full, current and valid UK driving licence is essential (company car is provided). Flexibility to work remotely and on-site throughout the South of England, sometimes attending the London specification centre. Hours are Monday to Friday 37.5 hours per week 8.30-17.00. This excellent role is available now, so please apply immediately (notice period are fine). Industry Sector: Contract Flooring; Technical Services; On-site; Site support: Resilient Flooring; Technical Services Advisor; Site visits; Site surveying; Commercial Flooring; Product Demonstrations; Contractor Training Area: South, South East, South West England Remuneration: To £40,000 (potentially neg) + Company Car, Pension, Phone, Laptop Company: Global Manufacturer of Construction Chemicals (this role is Resilient Flooring products)
This is an excellent opportunity for a Technical Services Advisor / Site Support person to join a global manufacturer of construction chemicals. The main purpose of the Technical Services Advisor role is to support the Resilient Flooring Technical Team and offer site support to the Southern Area Sales Managers and Contractors throughout the region. You will support the team with specifications, site visits, site surveying, complaints and customer service. You will provide technical solutions to reported issues with the company's products. You will assist ASM's and Technical Team with trade days and contractor training and promoting and demonstrating the company's products, methods and systems. Essential requirements for the Technical Services Advisor:- Must have a good knowledge of the contract flooring industry with good site experience, or a desire to change from a retail flooring career into something with development potential. Excellent communication and problem-solving skills. Must have a proven successful track record in the commercial flooring industry (could be retail based). Full, current and valid UK driving licence is essential (a company car is provided). Flexibility to work remotely and on-site throughout the South of England, sometimes attending the London specification centre. Hours are Monday to Friday 37.5 hours per week . This excellent role is available now, so please apply immediately (notice period are fine). Industry Sector: Contract Flooring; Technical Services; On-site; Site support: Resilient Flooring; Technical Services Advisor; Site visits; Site surveying; Commercial Flooring; Product Demonstrations; Contractor Training Area: South, South East, South West England Remuneration: To £40,000 (potentially neg) + Company Car, Pension, Phone, Laptop Company: Global Manufacturer of Construction Chemicals (this role is Resilient Flooring products)
Oct 05, 2025
Full time
This is an excellent opportunity for a Technical Services Advisor / Site Support person to join a global manufacturer of construction chemicals. The main purpose of the Technical Services Advisor role is to support the Resilient Flooring Technical Team and offer site support to the Southern Area Sales Managers and Contractors throughout the region. You will support the team with specifications, site visits, site surveying, complaints and customer service. You will provide technical solutions to reported issues with the company's products. You will assist ASM's and Technical Team with trade days and contractor training and promoting and demonstrating the company's products, methods and systems. Essential requirements for the Technical Services Advisor:- Must have a good knowledge of the contract flooring industry with good site experience, or a desire to change from a retail flooring career into something with development potential. Excellent communication and problem-solving skills. Must have a proven successful track record in the commercial flooring industry (could be retail based). Full, current and valid UK driving licence is essential (a company car is provided). Flexibility to work remotely and on-site throughout the South of England, sometimes attending the London specification centre. Hours are Monday to Friday 37.5 hours per week . This excellent role is available now, so please apply immediately (notice period are fine). Industry Sector: Contract Flooring; Technical Services; On-site; Site support: Resilient Flooring; Technical Services Advisor; Site visits; Site surveying; Commercial Flooring; Product Demonstrations; Contractor Training Area: South, South East, South West England Remuneration: To £40,000 (potentially neg) + Company Car, Pension, Phone, Laptop Company: Global Manufacturer of Construction Chemicals (this role is Resilient Flooring products)
