Your Talent Can Shape the Future of Travel Training! At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate, inspire and continue to improve the lives of millions of members. Will you help us take us there? This role will include inducting new employees, coaching existing employees, running refreshing training sessions on best practice processes within not only travel but also general customer service. It also includes doing quality reviews and spot checks to ensure trained processes are implemented correctly, including respective reporting and coaching of employees on necessary measures to be taken based on the findings. Continuous improvement of processes and systems as well as support for testing and implementation of new systems or system updates will also be part of this role. Inductions, trainings and coaching sessions will mainly be delivered remotely but could also be done as classroom face to face sessions. ESSENTIAL DUTIES AND RESPONSIBILITIES The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Training and Development Programs Inductions Deliver induction training: ensuring dynamic sessions, sensible spread of information & timing of sessions as well as ample time for practical exercises Ensure all training material is regularly updated and available before each session Deliver (1 - 2 days) on the job coaching post first two weeks of induction (or handover to team manager or other trainer where necessary) Manage and ensure completion of any training to be delivered within the first 12 weeks Provide feedback and handover notes to the line manager and buddy about new starters, including listening to calls, looking at requests and any watch outs Delivery of the ongoing and development training Where appropriate, create training plans, implement sessions and mentor for the lifestyle manager development programmes Deliver training modules as and when required, including refresher training Update training modules and manual as new processes are implemented within the company Work with line managers to identify training needs for individuals and teams Work closely with key stakeholders specific to travel (i.e. Member Satisfaction, Account Managers and Product) regarding training needs in terms of feedback (including NPS) Coaching Support team managers to coach LMs (objectives to be agreed for individuals with team manager) on the floor Continuous coaching of all employees in terms of overall Member Satisfaction and agreed measures to be implemented based on feedback Keep up to date records of coaching, including successes and challenges and communicate to line manager monthly Improvement of Travel processes/systems and other travel related project work Closely work with the other travel trainers within Ten and align training needs and schedules with Ten globally Closely work with Travel TMs and Head of Travel as well as the Operations Director AEMEA to analyse working processes, identify measures to further improvement of efficiencies, training of new processes and monitor/reporting of improvements Be involved in sign off and assist in the implementation of new releases Support the Development Team intestings, process changes etc. Stakeholder Collaboration, Communication and employee engagement Collaborate with HR, department managers and other stakeholders to align talent development efforts with the overall strategic objectives of Ten. Support with induction training and onboarding through facilitation of sessions. Promote a culture of employee engagement by fostering a supportive and motivating work environment. Communicate regularly with employees to promote awareness of available development opportunities and to gather feedback on programs and initiatives. BEHAVIORAL EXPECTATIONS As a Talent Development Specialist, you will be expected to role model the behaviors associated with our Ten Standards and core business values: Member Focused, Trustworthy, and Pioneering. We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs. Specific behavioral traits we want to see: Advocate for personal & professional development, and can provide evidence of their growth mindset Ability to influence team performance and culture Demonstrates a willingness to learn TD specific tools and methods EDUCATION / EXPERIENCE Minimum High School Diploma Practical Experience and Projects: hands on projects and real world scenarios that allow you to apply your knowledge and skills in talent development. Knowledge and experience in key L&D practices is preferred. Be a SME in GDS and demonstrate exceptional knowledge of any Travel System, with several years of experience in training and development of travel system within the travel or tourism industry. At least 3 years experience working on Amadeus GDS system. ROLE SPECIFIC COMPETENCIES Invest in their own professional development by attending relevant workshops, conferences and training courses to stay current in the field. Demonstrates competent usage of all training systems and programs used at Ten (Ten Learning Online, Rise, Piktochart, Powerpoint, Teams) Demonstrates an understanding of training design including needs analysis, clear learning objectives, and measuring effectiveness of training. Demonstrates the importance of the induction experience, resulting in an overall new starter NPS score of Demonstrates an understanding of Ten's program launch process and their roles & responsibilities. Role models in confidently delivering training via classroom or remotely with the ability of creating and controlling an engaging learning environment. Role models Ten's values in all design, delivery and communications. Communicates program changes/training updates to key stakeholders. Role models effective time management skills, is accountable for managing deadlines for all projects. Communicates ahead of time on the rare occasion when deadlines need to be extended and doesn't need to be chased for updates. Role models the importance of investing in relationships across departments/regions. Uses these relationships to enhance development or knowledge, offer support and suggestions where appropriate. WORK ENVIRONMENT / CONTRACT TYPE In Office or Hybrid EXPERIENCE Min 3 years experience in Training and Talent Development capacity. Experience in the facilitation of training sessions either face to face and/or virtually. Min 3 years within a Travel and/or Aviation industry having worked with a GDS. KNOWLEDGE Talent Development Principles: Understand the fundamental concepts, theories, and best practices related to talent development, adult learning, and organizational development. Knowledge and expertise in Talent Development Initiatives within Europe. Training and Development Methods: Be well versed in various training and development methods, such as e learning, classroom training, mentoring, coaching and on the job training. Assessment and Evaluation: Know how to design and implement assessments to identify skill gaps and evaluate the effectiveness of training programs. Performance Management: Understand performance management systems, including goal setting, performance appraisal and feedback mechanisms. Legal and Compliance: Stay informed about relevant labor laws, regulations and compliance requirements related to talent development and HR practices. Travel & Leisure Industry: A strong foundation in the travel and leisure industry is beneficial. This includes understanding various travel destinations, accommodations, transportation options and leisure activities. Global Distribution System: strong foundation and proficiency in using a GDS, preferably Amadeus. KNOWLEDGE, SKILLS & ABILITIES Possess strong verbal and written communication skills in professional English and Arabic to effectively convey training objectives, facilitate discussions and write training materials. Be skilled in facilitating group discussions, workshops and training sessions to engage learners and promote active participation. In particular have experience in remote facilitation. Ability to design, develop and update training materials and programs, considering adult learning principles and various learning styles. Analytical skills to gather and interpret data related to training effectiveness and make data driven decisions for program improvement. . click apply for full job details
May 15, 2026
Full time
Your Talent Can Shape the Future of Travel Training! At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate, inspire and continue to improve the lives of millions of members. Will you help us take us there? This role will include inducting new employees, coaching existing employees, running refreshing training sessions on best practice processes within not only travel but also general customer service. It also includes doing quality reviews and spot checks to ensure trained processes are implemented correctly, including respective reporting and coaching of employees on necessary measures to be taken based on the findings. Continuous improvement of processes and systems as well as support for testing and implementation of new systems or system updates will also be part of this role. Inductions, trainings and coaching sessions will mainly be delivered remotely but could also be done as classroom face to face sessions. ESSENTIAL DUTIES AND RESPONSIBILITIES The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs. Training and Development Programs Inductions Deliver induction training: ensuring dynamic sessions, sensible spread of information & timing of sessions as well as ample time for practical exercises Ensure all training material is regularly updated and available before each session Deliver (1 - 2 days) on the job coaching post first two weeks of induction (or handover to team manager or other trainer where necessary) Manage and ensure completion of any training to be delivered within the first 12 weeks Provide feedback and handover notes to the line manager and buddy about new starters, including listening to calls, looking at requests and any watch outs Delivery of the ongoing and development training Where appropriate, create training plans, implement sessions and mentor for the lifestyle manager development programmes Deliver training modules as and when required, including refresher training Update training modules and manual as new processes are implemented within the company Work with line managers to identify training needs for individuals and teams Work closely with key stakeholders specific to travel (i.e. Member Satisfaction, Account Managers and Product) regarding training needs in terms of feedback (including NPS) Coaching Support team managers to coach LMs (objectives to be agreed for individuals with team manager) on the floor Continuous coaching of all employees in terms of overall Member Satisfaction and agreed measures to be implemented based on feedback Keep up to date records of coaching, including successes and challenges and communicate to line manager monthly Improvement of Travel processes/systems and other travel related project work Closely work with the other travel trainers within Ten and align training needs and schedules with Ten globally Closely work with Travel TMs and Head of Travel as well as the Operations Director AEMEA to analyse working processes, identify measures to further improvement of efficiencies, training of new processes and monitor/reporting of improvements Be involved in sign off and assist in the implementation of new releases Support the Development Team intestings, process changes etc. Stakeholder Collaboration, Communication and employee engagement Collaborate with HR, department managers and other stakeholders to align talent development efforts with the overall strategic objectives of Ten. Support with induction training and onboarding through facilitation of sessions. Promote a culture of employee engagement by fostering a supportive and motivating work environment. Communicate regularly with employees to promote awareness of available development opportunities and to gather feedback on programs and initiatives. BEHAVIORAL EXPECTATIONS As a Talent Development Specialist, you will be expected to role model the behaviors associated with our Ten Standards and core business values: Member Focused, Trustworthy, and Pioneering. We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs. Specific behavioral traits we want to see: Advocate for personal & professional development, and can provide evidence of their growth mindset Ability to influence team performance and culture Demonstrates a willingness to learn TD specific tools and methods EDUCATION / EXPERIENCE Minimum High School Diploma Practical Experience and Projects: hands on projects and real world scenarios that allow you to apply your knowledge and skills in talent development. Knowledge and experience in key L&D practices is preferred. Be a SME in GDS and demonstrate exceptional knowledge of any Travel System, with several years of experience in training and development of travel system within the travel or tourism industry. At least 3 years experience working on Amadeus GDS system. ROLE SPECIFIC COMPETENCIES Invest in their own professional development by attending relevant workshops, conferences and training courses to stay current in the field. Demonstrates competent usage of all training systems and programs used at Ten (Ten Learning Online, Rise, Piktochart, Powerpoint, Teams) Demonstrates an understanding of training design including needs analysis, clear learning objectives, and measuring effectiveness of training. Demonstrates the importance of the induction experience, resulting in an overall new starter NPS score of Demonstrates an understanding of Ten's program launch process and their roles & responsibilities. Role models in confidently delivering training via classroom or remotely with the ability of creating and controlling an engaging learning environment. Role models Ten's values in all design, delivery and communications. Communicates program changes/training updates to key stakeholders. Role models effective time management skills, is accountable for managing deadlines for all projects. Communicates ahead of time on the rare occasion when deadlines need to be extended and doesn't need to be chased for updates. Role models the importance of investing in relationships across departments/regions. Uses these relationships to enhance development or knowledge, offer support and suggestions where appropriate. WORK ENVIRONMENT / CONTRACT TYPE In Office or Hybrid EXPERIENCE Min 3 years experience in Training and Talent Development capacity. Experience in the facilitation of training sessions either face to face and/or virtually. Min 3 years within a Travel and/or Aviation industry having worked with a GDS. KNOWLEDGE Talent Development Principles: Understand the fundamental concepts, theories, and best practices related to talent development, adult learning, and organizational development. Knowledge and expertise in Talent Development Initiatives within Europe. Training and Development Methods: Be well versed in various training and development methods, such as e learning, classroom training, mentoring, coaching and on the job training. Assessment and Evaluation: Know how to design and implement assessments to identify skill gaps and evaluate the effectiveness of training programs. Performance Management: Understand performance management systems, including goal setting, performance appraisal and feedback mechanisms. Legal and Compliance: Stay informed about relevant labor laws, regulations and compliance requirements related to talent development and HR practices. Travel & Leisure Industry: A strong foundation in the travel and leisure industry is beneficial. This includes understanding various travel destinations, accommodations, transportation options and leisure activities. Global Distribution System: strong foundation and proficiency in using a GDS, preferably Amadeus. KNOWLEDGE, SKILLS & ABILITIES Possess strong verbal and written communication skills in professional English and Arabic to effectively convey training objectives, facilitate discussions and write training materials. Be skilled in facilitating group discussions, workshops and training sessions to engage learners and promote active participation. In particular have experience in remote facilitation. Ability to design, develop and update training materials and programs, considering adult learning principles and various learning styles. Analytical skills to gather and interpret data related to training effectiveness and make data driven decisions for program improvement. . click apply for full job details
School Travel Specialist This leading specialist travel company are passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first hand, in depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout. Salary 30k plus commission, hybrid working (2 days office based) and generous company benefits. Role of School Travel Specialist: Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets. Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination. Specialising in geography or language trips. Respond to correspondence to manage enquiries and deal with any issues arising. Regular quote follow up to maximise sales conversion Deliver destination / product presentations to schools in person and or virtually, out of hours if required. Produce accurate quotes, confirmations and invoices. Provide cover on the emergency phone rota. Experience required for School Travel Specialist: Proven travel sales experience preferably within tour operations / educational travel OR as a teacherof geography or humanities. Flexible approach with an ability to thrive in a busy, fast paced role, effectively managing and prioritising workload. Excellent attention to detail and accuracy with strong numerical ability. Strong interpersonal and communication skills with excellent teamwork. Exceptional customer service focus. Able to demonstrate Influencing and negotiating skills Excellent spoken and written English Practical experience using Microsoft Word, Excel and Outlook. Additional Information for School Travel Specialist: Salary 30k plus commission or circa 2.5k to 3k p/a Hybrid office / home based role, 2 days in the office Monday to Friday 9 to 5 Out of hours phone cover on a rota basis - 2 to 3 times per year Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being initiatives & social events. Please apply for the position of School Travel Specialist online or email your cv to (url removed)
May 15, 2026
Full time
School Travel Specialist This leading specialist travel company are passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first hand, in depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout. Salary 30k plus commission, hybrid working (2 days office based) and generous company benefits. Role of School Travel Specialist: Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets. Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination. Specialising in geography or language trips. Respond to correspondence to manage enquiries and deal with any issues arising. Regular quote follow up to maximise sales conversion Deliver destination / product presentations to schools in person and or virtually, out of hours if required. Produce accurate quotes, confirmations and invoices. Provide cover on the emergency phone rota. Experience required for School Travel Specialist: Proven travel sales experience preferably within tour operations / educational travel OR as a teacherof geography or humanities. Flexible approach with an ability to thrive in a busy, fast paced role, effectively managing and prioritising workload. Excellent attention to detail and accuracy with strong numerical ability. Strong interpersonal and communication skills with excellent teamwork. Exceptional customer service focus. Able to demonstrate Influencing and negotiating skills Excellent spoken and written English Practical experience using Microsoft Word, Excel and Outlook. Additional Information for School Travel Specialist: Salary 30k plus commission or circa 2.5k to 3k p/a Hybrid office / home based role, 2 days in the office Monday to Friday 9 to 5 Out of hours phone cover on a rota basis - 2 to 3 times per year Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being initiatives & social events. Please apply for the position of School Travel Specialist online or email your cv to (url removed)
Travel Operations Executive This unique specialist tour operator are looking for a Travel Operations Executive to join their inspiring team. This company operate an array of specialist holidays to worldwide destinations. As Operations Executive you will be part of a team ensuring all tours are planned and organised to the highest standard to deliver exquisite experiences for customers. Travel Operations Executive - Role & Responsibilities: Prepare confirmation and departure documents, checking all elements are booked correctly. Manage day to day administration specifically for the wildlife programme. Monitor Operations and Flights inboxes. Prepare all group documentation including tour leader packs and passenger manifests. Ensure air tickets are issued by consolidators or airlines Quote airfares and advise of ticket rules and baggage allowances for all brands. Visa administration for all tours. Monitoring advice from the FCO and updating practical travel advice Assist as required during emergency situations ( very occasional out of hours cover) Travel Operations Executive - Skills & Experience Required: Proven experience in an operations, customer service or sales role within the travel industry GDS experience (Amadeus) would be useful but not essential Exceptional written and verbal communication skills Computer literate with Word, Excel & Databases (eg Access) Strong ability to plan and prioritise workloads and delivering according to deadlines Exceptional attention to detail Strong team player in everything the company does Represent the company to the highest standard overseas and in the UK Travel Operations Executive - Additional Information: Salary circa 27k PLUS monthly, quarterly and annual bonus scheme of circa 4.5k per annum Monday to Friday 9 to 6 Hybrid working with 2 days per week in the office Please apply for the role of Travel Operations Executive online or email your cv to (url removed)
May 15, 2026
Full time
Travel Operations Executive This unique specialist tour operator are looking for a Travel Operations Executive to join their inspiring team. This company operate an array of specialist holidays to worldwide destinations. As Operations Executive you will be part of a team ensuring all tours are planned and organised to the highest standard to deliver exquisite experiences for customers. Travel Operations Executive - Role & Responsibilities: Prepare confirmation and departure documents, checking all elements are booked correctly. Manage day to day administration specifically for the wildlife programme. Monitor Operations and Flights inboxes. Prepare all group documentation including tour leader packs and passenger manifests. Ensure air tickets are issued by consolidators or airlines Quote airfares and advise of ticket rules and baggage allowances for all brands. Visa administration for all tours. Monitoring advice from the FCO and updating practical travel advice Assist as required during emergency situations ( very occasional out of hours cover) Travel Operations Executive - Skills & Experience Required: Proven experience in an operations, customer service or sales role within the travel industry GDS experience (Amadeus) would be useful but not essential Exceptional written and verbal communication skills Computer literate with Word, Excel & Databases (eg Access) Strong ability to plan and prioritise workloads and delivering according to deadlines Exceptional attention to detail Strong team player in everything the company does Represent the company to the highest standard overseas and in the UK Travel Operations Executive - Additional Information: Salary circa 27k PLUS monthly, quarterly and annual bonus scheme of circa 4.5k per annum Monday to Friday 9 to 6 Hybrid working with 2 days per week in the office Please apply for the role of Travel Operations Executive online or email your cv to (url removed)
Client Experience Manager The Role This is a newly created role. There isn't a fixed blueprint, but there is a clear objective. Improve clients experience, end to end. You will work closely with senior leadership to identify where client journeys fall short, challenge existing processes, and drive improvements that lead to better outcomes. This role sits across operations, change, and client experience. It requires someone who can bring those elements together. What You'll Be Doing Review and improve end to end client journeys Identify gaps, risks, and friction points using data, feedback, and MI Drive improvements aligned to Consumer Duty and client outcomes Act as the voice of the client across projects and operations Support testing of communications, processes, and accessibility Work across teams to implement and embed change What We're Looking For You do not need to have done this exact role before. But you will have experience across some of the following: Client experience, client services, or customer journey improvement Regulated financial services such as wealth or investment, as well as identify vulnerable clients FCA frameworks such as Consumer Duty, TCF, COBS, or PROD Process improvement, change, testing, or operational development Using data, MI, or KPIs to support decision making Most importantly, you will be able to: See where things do not work for clients Challenge it Improve it Bring others with you Important This role is focused on client outcomes and process improvement. It is not: IT Account Management Sales Pure relationship management Why Apply? Opportunity to shape a newly created role Direct exposure to senior leadership Real influence on how client outcomes are delivered Strong long term development Benefits Competitive pension scheme Salary of up to 50k Private medical insurance Employee Assistance Programme Travel loans and cycle to work scheme Reward and recognition programmes Hybrid working Group life assurance Generous family leave entitlements Summary If you understand how client journeys work and how to improve them, this is an opportunity to step into a role where you can have real impact. Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
May 15, 2026
Full time
Client Experience Manager The Role This is a newly created role. There isn't a fixed blueprint, but there is a clear objective. Improve clients experience, end to end. You will work closely with senior leadership to identify where client journeys fall short, challenge existing processes, and drive improvements that lead to better outcomes. This role sits across operations, change, and client experience. It requires someone who can bring those elements together. What You'll Be Doing Review and improve end to end client journeys Identify gaps, risks, and friction points using data, feedback, and MI Drive improvements aligned to Consumer Duty and client outcomes Act as the voice of the client across projects and operations Support testing of communications, processes, and accessibility Work across teams to implement and embed change What We're Looking For You do not need to have done this exact role before. But you will have experience across some of the following: Client experience, client services, or customer journey improvement Regulated financial services such as wealth or investment, as well as identify vulnerable clients FCA frameworks such as Consumer Duty, TCF, COBS, or PROD Process improvement, change, testing, or operational development Using data, MI, or KPIs to support decision making Most importantly, you will be able to: See where things do not work for clients Challenge it Improve it Bring others with you Important This role is focused on client outcomes and process improvement. It is not: IT Account Management Sales Pure relationship management Why Apply? Opportunity to shape a newly created role Direct exposure to senior leadership Real influence on how client outcomes are delivered Strong long term development Benefits Competitive pension scheme Salary of up to 50k Private medical insurance Employee Assistance Programme Travel loans and cycle to work scheme Reward and recognition programmes Hybrid working Group life assurance Generous family leave entitlements Summary If you understand how client journeys work and how to improve them, this is an opportunity to step into a role where you can have real impact. Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.
Role Purpose You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location. Key Responsibilities1. Estate Ownership & Maintenance Control Take full responsibility for the condition, safety, and functionality of all sites. Build and manage a group-wide repairs & maintenance reporting system with all managers. Triage, prioritise, and resolve all reactive maintenance issues across the estate. Attend sites regularly and be physically present where problems need fixing. Ensure zero tolerance on long-outstanding issues. 2. Planned Preventative Maintenance (PPM) Design, implement, and continuously improve a group maintenance schedule Building fabric Mechanical & electrical systems Plumbing & drainage HVAC & ventilation Catering and bar equipment IT, CCTV, access control and WiFi Build and maintain a central maintenance log for every site. Introduce service intervals, inspection regimes, and reporting templates. 3. Supplier Sourcing & Contract Management Go to market to source and appoint approved national and regional contractors, including: Electrical Plumbing General building & DIY Court maintenance specialists HVAC Fire & security Negotiate call-out rates, SLAs, warranties, and retainer agreements. Create a preferred supplier framework with clear standards and response times. Manage performance, costs, and quality - remove underperforming suppliers quickly. 4. Asset, Warranty & O&M Management Build and maintain an asset register across the group. Track and manage: Product warranties Guarantees Aftercare agreements Installer liabilities Ensure O&M manuals are created, stored, and kept up to date for every site. Own all handover documentation from new builds and refurbishments. Ensure sites operate assets in line with manufacturer requirements. 5. New Site Handover & Growth Support Lead on the facilities side of new site openings, including: Snagging Defect management Supplier aftercare Warranty setup O&M compilation 6. Cross-Functional Support Work closely with managers to train them on reporting, basic checks, and asset care. Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs). Support operations and regional management with estate performance reporting. Assist with budgeting for maintenance and long-term capex planning. What We're Looking ForWe want someone who: Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal). Is commercial, tough, organised, and decisive. Is used to running contractors, not being run by them. Is highly practical - understands buildings, M&E, and maintenance in the real world. Can build systems, but also roll their sleeves up. Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly. Can implement standards and hold people accountable. Doesn't let problems drift. Core Skills & Experience Multi-site maintenance management Contractor sourcing & negotiation Planned preventative maintenance systems Asset and warranty management Building services & general construction knowledge Health & safety awareness Budget control and cost tracking Strong organisation and documentation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2026
Full time
Role Purpose You will be joining a leisure company who are looking for a Group Facilities Manager who is responsible for the maintenance and upkeep of all sites across the UK, ensuring every site operates safely and to high standards. This role owns the performance, condition, and longevity of all physical assets across the group. The successful candidate will ensure every site is safe, fully operational, meticulously maintained, and presented to the high standards expected. Working closely with managers, regional leadership, and external contractors, the Group Facilities Manager will implement robust maintenance systems, control supplier performance, protect asset value, and ensure their sites operate reliably and efficiently at all times. This is a hands-on, senior operational role requiring strong leadership, commercial awareness, and proven experience managing facilities across a multi-site estate. The role is critical in supporting continued national expansion and delivering a consistent, premium customer experience across every location. Key Responsibilities1. Estate Ownership & Maintenance Control Take full responsibility for the condition, safety, and functionality of all sites. Build and manage a group-wide repairs & maintenance reporting system with all managers. Triage, prioritise, and resolve all reactive maintenance issues across the estate. Attend sites regularly and be physically present where problems need fixing. Ensure zero tolerance on long-outstanding issues. 2. Planned Preventative Maintenance (PPM) Design, implement, and continuously improve a group maintenance schedule Building fabric Mechanical & electrical systems Plumbing & drainage HVAC & ventilation Catering and bar equipment IT, CCTV, access control and WiFi Build and maintain a central maintenance log for every site. Introduce service intervals, inspection regimes, and reporting templates. 3. Supplier Sourcing & Contract Management Go to market to source and appoint approved national and regional contractors, including: Electrical Plumbing General building & DIY Court maintenance specialists HVAC Fire & security Negotiate call-out rates, SLAs, warranties, and retainer agreements. Create a preferred supplier framework with clear standards and response times. Manage performance, costs, and quality - remove underperforming suppliers quickly. 4. Asset, Warranty & O&M Management Build and maintain an asset register across the group. Track and manage: Product warranties Guarantees Aftercare agreements Installer liabilities Ensure O&M manuals are created, stored, and kept up to date for every site. Own all handover documentation from new builds and refurbishments. Ensure sites operate assets in line with manufacturer requirements. 5. New Site Handover & Growth Support Lead on the facilities side of new site openings, including: Snagging Defect management Supplier aftercare Warranty setup O&M compilation 6. Cross-Functional Support Work closely with managers to train them on reporting, basic checks, and asset care. Liaise with marketing where physical assets are required on site (signage, price boards, POS, promotional installs). Support operations and regional management with estate performance reporting. Assist with budgeting for maintenance and long-term capex planning. What We're Looking ForWe want someone who: Has 5+ years experience in multi-site facilities management (leisure, gyms, hospitality, retail, logistics, or sports facilities ideal). Is commercial, tough, organised, and decisive. Is used to running contractors, not being run by them. Is highly practical - understands buildings, M&E, and maintenance in the real world. Can build systems, but also roll their sleeves up. Is comfortable travelling, being on site, climbing ladders, and dealing with issues directly. Can implement standards and hold people accountable. Doesn't let problems drift. Core Skills & Experience Multi-site maintenance management Contractor sourcing & negotiation Planned preventative maintenance systems Asset and warranty management Building services & general construction knowledge Health & safety awareness Budget control and cost tracking Strong organisation and documentation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company This global organisation is a diversified, industry-leading group with a long history of innovation and excellence across multiple markets. Its Internal Audit function operates on a worldwide scale, and the UK audit team-based in Windsor-works closely with colleagues across all regions to deliver high-quality audit and advisory work that supports strong governance and operational performance. This is a rare opportunity to join a respected, globally recognised business offering true international exposure and long-term career development. Your new role As an Internal Auditor, you will conduct financial, compliance and ad hoc audits across a broad portfolio of business units. Working closely with an Audit Manager, you will: Deliver financial and non-financial audits across diverse operations Develop a strong understanding of risks, processes, controls, IT systems and operational challenges Ensure controls and processes are robust and appropriately documented Produce clear, high-quality working papers and supporting evidence Present audit findings and recommendations confidently to management Partner with stakeholders to develop practical solutions and action plans Build strong relationships, positioning Internal Audit as a trusted advisor Contribute to best practice sharing across the global audit network The role involves approximately 50% international travel, split across France, EMEA with occasional long-haul assignments. What you'll need to succeed You will be a motivated and commercially aware audit professional with: A degree and a recognised accounting qualification (ACA or equivalent) Fluency in French (both written and spoken) is essential At least three years' experience in accounting, auditing or financial analysis Strong analytical skills, risk awareness and a solid understanding of internal controls Knowledge of IFRS, US GAAP or UK GAAP, as well as auditing standards Excellent communication and stakeholder management skills The ability to work independently and build strong working relationships Advanced PC skills (Excel, Word, PowerPoint and audit systems) What you'll get in return You will join a global organisation that genuinely invests in its people. The role offers significant scope for progression-either within Internal Audit or into the wider business. The package includes: 54,000 basic salary 6,000 car allowance + fuel card Signing on bonus Discretionary bonus (up to 10%) Company pension scheme Private medical insurance Permanent health insurance 26 days annual leave What you need to do now If you're an ambitious French-speaking audit professional looking for genuine global exposure and excellent long-term prospects, this is an opportunity not to be missed. Please apply with your up-to-date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 14, 2026
Full time
Your new company This global organisation is a diversified, industry-leading group with a long history of innovation and excellence across multiple markets. Its Internal Audit function operates on a worldwide scale, and the UK audit team-based in Windsor-works closely with colleagues across all regions to deliver high-quality audit and advisory work that supports strong governance and operational performance. This is a rare opportunity to join a respected, globally recognised business offering true international exposure and long-term career development. Your new role As an Internal Auditor, you will conduct financial, compliance and ad hoc audits across a broad portfolio of business units. Working closely with an Audit Manager, you will: Deliver financial and non-financial audits across diverse operations Develop a strong understanding of risks, processes, controls, IT systems and operational challenges Ensure controls and processes are robust and appropriately documented Produce clear, high-quality working papers and supporting evidence Present audit findings and recommendations confidently to management Partner with stakeholders to develop practical solutions and action plans Build strong relationships, positioning Internal Audit as a trusted advisor Contribute to best practice sharing across the global audit network The role involves approximately 50% international travel, split across France, EMEA with occasional long-haul assignments. What you'll need to succeed You will be a motivated and commercially aware audit professional with: A degree and a recognised accounting qualification (ACA or equivalent) Fluency in French (both written and spoken) is essential At least three years' experience in accounting, auditing or financial analysis Strong analytical skills, risk awareness and a solid understanding of internal controls Knowledge of IFRS, US GAAP or UK GAAP, as well as auditing standards Excellent communication and stakeholder management skills The ability to work independently and build strong working relationships Advanced PC skills (Excel, Word, PowerPoint and audit systems) What you'll get in return You will join a global organisation that genuinely invests in its people. The role offers significant scope for progression-either within Internal Audit or into the wider business. The package includes: 54,000 basic salary 6,000 car allowance + fuel card Signing on bonus Discretionary bonus (up to 10%) Company pension scheme Private medical insurance Permanent health insurance 26 days annual leave What you need to do now If you're an ambitious French-speaking audit professional looking for genuine global exposure and excellent long-term prospects, this is an opportunity not to be missed. Please apply with your up-to-date CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
School Travel Specialist This leading specialist travel company are passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first hand, in depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout. Salary £30k plus commission, hybrid working (2 days office based) and generous company benefits. School Travel Specialist - Role & Responsibilities: Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets. Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination. Specialising in geography or language trips. Respond to correspondence to manage enquiries and deal with any issues arising. Regular quote follow up to maximise sales conversion Deliver destination / product presentations to schools in person and or virtually, out of hours if required. Produce accurate quotes, confirmations and invoices. Provide cover on the emergency phone rota. School Travel Specialist - Skills & Experience Required: Proven travel sales experience preferably within tour operations / educational travel OR as a teacher specifically of geography or humanities. Flexible approach with an ability to thrive in a busy, fast paced role, effectively managing and prioritising workload. Excellent attention to detail and accuracy with strong numerical ability. Strong interpersonal and communication skills with excellent teamwork. Exceptional customer service focus. Able to demonstrate Influencing and negotiating skills Excellent spoken and written English Practical experience using Microsoft Word, Excel and Outlook. School Travel Specialist - Additional Information: Salary £30k plus commission or circa £2.5k to £3k p/a Hybrid office / home based role, 2 days in the office Monday to Friday 9 to 5 Out of hours phone cover on a rota basis - 2 to 3 times per year Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being initiatives & social events. Please apply for the position of School Travel Specialist online or email your cv to
May 14, 2026
Full time
School Travel Specialist This leading specialist travel company are passionate about providing meaningful, inspiring and innovative holidays & educational trips to a range of destinations chosen by their team of experts who have first hand, in depth product knowledge. They now have a vacancy for a School Travel Specialist to deal with travel enquiries received over the phone and by email from schools and manage the enquiry from start to finish, providing exceptional service throughout. Salary £30k plus commission, hybrid working (2 days office based) and generous company benefits. School Travel Specialist - Role & Responsibilities: Deal with enquiries and handle reservations over the phone, email and occasionally in person, providing comprehensive destination advice and aiming to upsell and achieve revenue targets. Work with teachers to ensure the school groups receive the full benefit of learning outside of the classroom and maximising the educational aspect of the destination. Specialising in geography or language trips. Respond to correspondence to manage enquiries and deal with any issues arising. Regular quote follow up to maximise sales conversion Deliver destination / product presentations to schools in person and or virtually, out of hours if required. Produce accurate quotes, confirmations and invoices. Provide cover on the emergency phone rota. School Travel Specialist - Skills & Experience Required: Proven travel sales experience preferably within tour operations / educational travel OR as a teacher specifically of geography or humanities. Flexible approach with an ability to thrive in a busy, fast paced role, effectively managing and prioritising workload. Excellent attention to detail and accuracy with strong numerical ability. Strong interpersonal and communication skills with excellent teamwork. Exceptional customer service focus. Able to demonstrate Influencing and negotiating skills Excellent spoken and written English Practical experience using Microsoft Word, Excel and Outlook. School Travel Specialist - Additional Information: Salary £30k plus commission or circa £2.5k to £3k p/a Hybrid office / home based role, 2 days in the office Monday to Friday 9 to 5 Out of hours phone cover on a rota basis - 2 to 3 times per year Range of staff benefits including discounted travel, health cash plan, subsided gym membership, wide range of well being initiatives & social events. Please apply for the position of School Travel Specialist online or email your cv to
Purchasing Specialist (ongoing temporary position) Location: Bolton Salary: £21.50 - £25.00 per hour Contract Type: Permanent, Full-Time (36.25 hours per week) About the Role Reed is proud to be recruiting for a well-established organisation in the education sector, seeking a highly capable Purchasing Specialist to lead and manage their procurement and insurance functions. This is a pivotal role within the Finance department, offering the opportunity to shape purchasing strategy, ensure legal compliance, and manage a diverse insurance portfolio. You'll be responsible for ensuring value for money across procurement activities, maintaining robust purchasing systems, and overseeing insurance coverage and claims management. This role also involves supporting wider organisational needs and representing the organisation in external procurement bodies. This is a 3 month temporary position Key Responsibilities Procurement & Purchasing Develop and implement procurement strategies and systems Provide expert advice across departments to ensure best value and compliance Maintain purchasing manuals and ensure adherence to legal and financial regulations Lead tendering processes and manage supplier relationships Insurance Management Oversee the organisation's insurance portfolio and ensure adequate coverage Manage claims processes and liaise with insurers Coordinate annual renewals and maintain the Insurance Register Operational & Strategic Duties Maintain vendor databases and purchasing systems Deliver procurement training and support staff development Represent the organisation in external procurement groups and consortia Person Specification Essential Criteria Honours degree in a relevant subject or equivalent experience Membership of CIPS or CII Strong negotiation and communication skills Proven experience in procurement and insurance within a complex organisation Ability to lead, motivate, and work collaboratively across teams Desirable Criteria Experience with computerised purchase order systems Practical knowledge of insurance operations and contract negotiation What We're Looking For We're seeking a proactive, detail-oriented professional with excellent interpersonal skills and a commitment to continuous improvement. You'll be confident working independently and collaboratively, with a strong understanding of procurement legislation and insurance practices. Benefits Opportunity to work in a dynamic and supportive environment Professional development and training opportunities Flexible working arrangements and travel as required Interested? If you are keen on this position please contact Adam Norris at Reed or apply now!
May 14, 2026
Seasonal
Purchasing Specialist (ongoing temporary position) Location: Bolton Salary: £21.50 - £25.00 per hour Contract Type: Permanent, Full-Time (36.25 hours per week) About the Role Reed is proud to be recruiting for a well-established organisation in the education sector, seeking a highly capable Purchasing Specialist to lead and manage their procurement and insurance functions. This is a pivotal role within the Finance department, offering the opportunity to shape purchasing strategy, ensure legal compliance, and manage a diverse insurance portfolio. You'll be responsible for ensuring value for money across procurement activities, maintaining robust purchasing systems, and overseeing insurance coverage and claims management. This role also involves supporting wider organisational needs and representing the organisation in external procurement bodies. This is a 3 month temporary position Key Responsibilities Procurement & Purchasing Develop and implement procurement strategies and systems Provide expert advice across departments to ensure best value and compliance Maintain purchasing manuals and ensure adherence to legal and financial regulations Lead tendering processes and manage supplier relationships Insurance Management Oversee the organisation's insurance portfolio and ensure adequate coverage Manage claims processes and liaise with insurers Coordinate annual renewals and maintain the Insurance Register Operational & Strategic Duties Maintain vendor databases and purchasing systems Deliver procurement training and support staff development Represent the organisation in external procurement groups and consortia Person Specification Essential Criteria Honours degree in a relevant subject or equivalent experience Membership of CIPS or CII Strong negotiation and communication skills Proven experience in procurement and insurance within a complex organisation Ability to lead, motivate, and work collaboratively across teams Desirable Criteria Experience with computerised purchase order systems Practical knowledge of insurance operations and contract negotiation What We're Looking For We're seeking a proactive, detail-oriented professional with excellent interpersonal skills and a commitment to continuous improvement. You'll be confident working independently and collaboratively, with a strong understanding of procurement legislation and insurance practices. Benefits Opportunity to work in a dynamic and supportive environment Professional development and training opportunities Flexible working arrangements and travel as required Interested? If you are keen on this position please contact Adam Norris at Reed or apply now!
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). We're here to talk MYD, the ones aiming to put a smile on the nation's face. We're all about Deep breath M ller Corner, M ller Light, M ller Bliss, M ller Rice, M ller FRijj, M ller X MyProtein and Biotiful Gut Health. We know that sounds like a lot, but that's why we need you! Why M ller? Yogurts and desserts flow through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. And, as the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, putting sustainability at the heart of everything we do. Did you know that 29 M ller yogurt and desserts are eaten every second? And that's just the start, with ambitious plans to grow, while continuing to make a real difference for the planet, our partners and people, we're looking for a team of fridge-fillers and self-starters to help us on our mission to put a smile on the nation's face. Join a team of fridge-fillers and self-starters just doing their bit for the bigger picture. QA Food Science Specialist Location: Market Drayton, Telford or Minsterley (with travel required to all three sites) At M ller, we're driven by quality, innovation and a passion for great tasting dairy. As part of our Quality Assurance team within M ller Yogurt & Desserts, we're now looking for a QA Food Science Specialist to act as the scientific subject matter expert across our UK sites. This is a key technical role, providing leadership across microbiology, chemistry and process science, ensuring robust standards that protect food safety, quality and compliance while supporting continuous improvement. What you'll be doing: Acting as the scientific expert across M ller Yogurt & Desserts, covering the microbiological, chemical and physical properties of food. Leading the development, deployment and governance of science-based technical standards and specifications Driving spoilage prevention, mould and pathogen reduction through data-led improvement plans Supporting root cause analysis of quality incidents and contributing to crisis and incident management Driving continuous improvement in laboratory quality systems, equipment capability and horizon scanning for new technologies Partnering cross-functionally with Operations, Engineering, Group Quality and external laboratories Coaching and developing laboratory and site teams to strengthen quality capability at every level What we're looking for: A science-based degree in Food Science, Microbiology or a related discipline Strong experience within food manufacturing, ideally FMCG or dairy and with a microbiology bias HACCP Level 4 and Food Safety Level 4 desirable but not essential A structured, analytical approach with the confidence to challenge the status quo Excellent stakeholder management and communication skills What you'll receive: In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: Competitive Salary Bonus scheme Private medical healthcare Contributory pension plan Life assurance Employee Assistance Programme Generous annual leave increasing with service. Flexible benefits programme In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store. Why M ller? You'll be joining a business that invests in quality, technology and people, offering the opportunity to influence standards at scale while continuing to develop your technical expertise within a market-leading FMCG environment. At M ller, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we're happy to support you.
May 13, 2026
Full time
Who we are We're M ller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: M ller Milk & Ingredients (MMI) and M ller Yogurt & Desserts (MYD). We're here to talk MYD, the ones aiming to put a smile on the nation's face. We're all about Deep breath M ller Corner, M ller Light, M ller Bliss, M ller Rice, M ller FRijj, M ller X MyProtein and Biotiful Gut Health. We know that sounds like a lot, but that's why we need you! Why M ller? Yogurts and desserts flow through everything at M ller - from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. And, as the UK's most popular dairy brand, we're always striving to make a real difference for our planet, our partners and our people, putting sustainability at the heart of everything we do. Did you know that 29 M ller yogurt and desserts are eaten every second? And that's just the start, with ambitious plans to grow, while continuing to make a real difference for the planet, our partners and people, we're looking for a team of fridge-fillers and self-starters to help us on our mission to put a smile on the nation's face. Join a team of fridge-fillers and self-starters just doing their bit for the bigger picture. QA Food Science Specialist Location: Market Drayton, Telford or Minsterley (with travel required to all three sites) At M ller, we're driven by quality, innovation and a passion for great tasting dairy. As part of our Quality Assurance team within M ller Yogurt & Desserts, we're now looking for a QA Food Science Specialist to act as the scientific subject matter expert across our UK sites. This is a key technical role, providing leadership across microbiology, chemistry and process science, ensuring robust standards that protect food safety, quality and compliance while supporting continuous improvement. What you'll be doing: Acting as the scientific expert across M ller Yogurt & Desserts, covering the microbiological, chemical and physical properties of food. Leading the development, deployment and governance of science-based technical standards and specifications Driving spoilage prevention, mould and pathogen reduction through data-led improvement plans Supporting root cause analysis of quality incidents and contributing to crisis and incident management Driving continuous improvement in laboratory quality systems, equipment capability and horizon scanning for new technologies Partnering cross-functionally with Operations, Engineering, Group Quality and external laboratories Coaching and developing laboratory and site teams to strengthen quality capability at every level What we're looking for: A science-based degree in Food Science, Microbiology or a related discipline Strong experience within food manufacturing, ideally FMCG or dairy and with a microbiology bias HACCP Level 4 and Food Safety Level 4 desirable but not essential A structured, analytical approach with the confidence to challenge the status quo Excellent stakeholder management and communication skills What you'll receive: In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: Competitive Salary Bonus scheme Private medical healthcare Contributory pension plan Life assurance Employee Assistance Programme Generous annual leave increasing with service. Flexible benefits programme In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store. Why M ller? You'll be joining a business that invests in quality, technology and people, offering the opportunity to influence standards at scale while continuing to develop your technical expertise within a market-leading FMCG environment. At M ller, we're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don't meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we're happy to support you.
Job Title - Senior Billing Officer and Coordinator Contract - Permanent Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the nine members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will coordinate, oversee and supervise the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram s central finance team, the key objective of the role is to help maximise the unit s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel. For further information on CCLC please visit our website. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Sunday 7th June 2026 at 23:55 Test and Interview date: Week commencing 15th June 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
May 13, 2026
Full time
Job Title - Senior Billing Officer and Coordinator Contract - Permanent Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE) Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. One of the nine members of the Coram group, Coram Children s Legal Centre (CCLC) is the UK s specialist centre for children s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. About the role This role will coordinate, oversee and supervise the Legal Practice Unit s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram s central finance team, the key objective of the role is to help maximise the unit s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency. The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas. This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel. For further information on CCLC please visit our website. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: Sunday 7th June 2026 at 23:55 Test and Interview date: Week commencing 15th June 2026 Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Sterile Sales Manager Competitive Salary + Benefits (Dependent upon experience) UK, Ireland & Scandinavia Our Client Our client is an established engineering organisation specialising in advanced processing and packaging solutions supplied into highly regulated pharmaceutical manufacturing environments. Supporting complex sterile and aseptic production operations, the business delivers technically advanced equipment and integrated systems used across filling, inspection and end-of-line packaging applications. Continued investment in specialist technologies and increasing demand within sterile pharmaceutical manufacturing has created the need to strengthen commercial activity across the UK, Ireland and Scandinavia. The Role The Sterile Sales Manager will be responsible for developing new business opportunities and managing commercial activity across the pharmaceutical sterile sector throughout the designated territory. Operating within a technically demanding and compliance-led environment, the role will focus on building relationships with manufacturers, identifying strategic projects and progressing complex capital equipment opportunities through to successful conclusion. The position will involve managing the full sales process, from early customer engagement and market development through to quotation, negotiation and contract award. Working closely with internal engineering, validation and project delivery teams, the role requires the ability to understand customer requirements and align them with technically and commercially appropriate solutions involving sterile processing, filling, inspection and packaging technologies. The successful candidate will also maintain structured pipeline management, support long-term account development and ensure consistent commercial engagement across multiple stakeholder groups. Candidates will bring proven experience in technical capital equipment sales within pharmaceutical, life sciences or similarly regulated manufacturing sectors. Exposure to sterile manufacturing environments, aseptic production processes or cleanroom operations would be advantageous, alongside strong commercial awareness and the ability to manage long-cycle technical sales projects. A proactive and disciplined approach is essential, together with strong communication skills and the ability to operate effectively within a field-based role involving regular travel across the territory. To Apply This is an excellent opportunity to join a technically respected engineering organisation operating within specialist pharmaceutical manufacturing markets. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
May 12, 2026
Full time
Sterile Sales Manager Competitive Salary + Benefits (Dependent upon experience) UK, Ireland & Scandinavia Our Client Our client is an established engineering organisation specialising in advanced processing and packaging solutions supplied into highly regulated pharmaceutical manufacturing environments. Supporting complex sterile and aseptic production operations, the business delivers technically advanced equipment and integrated systems used across filling, inspection and end-of-line packaging applications. Continued investment in specialist technologies and increasing demand within sterile pharmaceutical manufacturing has created the need to strengthen commercial activity across the UK, Ireland and Scandinavia. The Role The Sterile Sales Manager will be responsible for developing new business opportunities and managing commercial activity across the pharmaceutical sterile sector throughout the designated territory. Operating within a technically demanding and compliance-led environment, the role will focus on building relationships with manufacturers, identifying strategic projects and progressing complex capital equipment opportunities through to successful conclusion. The position will involve managing the full sales process, from early customer engagement and market development through to quotation, negotiation and contract award. Working closely with internal engineering, validation and project delivery teams, the role requires the ability to understand customer requirements and align them with technically and commercially appropriate solutions involving sterile processing, filling, inspection and packaging technologies. The successful candidate will also maintain structured pipeline management, support long-term account development and ensure consistent commercial engagement across multiple stakeholder groups. Candidates will bring proven experience in technical capital equipment sales within pharmaceutical, life sciences or similarly regulated manufacturing sectors. Exposure to sterile manufacturing environments, aseptic production processes or cleanroom operations would be advantageous, alongside strong commercial awareness and the ability to manage long-cycle technical sales projects. A proactive and disciplined approach is essential, together with strong communication skills and the ability to operate effectively within a field-based role involving regular travel across the territory. To Apply This is an excellent opportunity to join a technically respected engineering organisation operating within specialist pharmaceutical manufacturing markets. Interested candidates are invited to apply accordingly. All submissions will be reviewed, and suitable candidates will be contacted directly. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.
# We are Landsec We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we've created the UK's leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country's pre-eminent retail platform, and a residential pipeline that will redefine urban life. We've honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined. Location The role will be based at Westgate Oxford. There will be the need for occasional travel to other retail sites around the country and London Victoria as and when required. The role The world of retail is continually evolving and changing. Whilst the way people shop is changing, our guests still expect great service and an exceptional experience when they visit our centres. The brand partners we work with expect us to provide a brilliant platform for them to deliver excellence and generate revenue.At Landsec, we have ambitions for ourselves too. We don't want to merely meet those expectations - we want to exceed them. We aim to be the preferred partner for the businesses we work with. We want to be a leader in the field of retail and mixed-use schemes.That's quite a challenge - which is where you come in. We believe the Deputy Centre Director plays a pivotal role in helping us achieve that success. We want people who put our guests and brand partners at the heart of all they do and who don't settle for second best. To do that, you'll be able to draw on your experience, knowledge and commercial acumen to provide insight and support, whilst creating value by driving sales and income.The Deputy Centre Director role reports to the Centre Director. You will deputize in their absence and support all aspects of the Centre Director's role. Focussing on commercial management of the Centre, you will lead the site team to meet organizational requirements, control resources and manage relationships with our ELEVATE Service Partners and Brand Partners. Maximising income and managing costs, you will maintain the highest achievable standard of site presentation and guest service.Your ability to build and nurture exceptional working relationships across a variety of settings goes without saying. You'll be comfortable operating within a matrix management structure, working closely with Landsec Asset, Brand and Consumer teams to implement and add value to the annual business plan, whilst also working effectively with local stakeholders.You'll thrive in situations where you need to adapt and evolve, taking others on that journey with you. Most importantly, we want someone who is a true advocate for our company values andwho consistently demonstrates them in every interaction. The Team Part of a team of seven Landsec employees at Westgate, you will directly line manage a Retail Manager and a Guest Experience & Community Manager. Principle Accountabilities As the Deputy Centre Director, your responsibilities will include: Leadership and people Deputise for the Centre Director, leading and managing the Centre Team (consisting of Landsec employees, Service Partner employees and Contractors) providing them with day-to-day operational direction. Working as a proactive member of the internal organisation within Landsec, leveraging the strength and expertise of specialist teams to ensure the Centre delivers operational and strategic excellence on a day-to-day basis. Ensuring the execution of brilliant basics by the Centre Team, creating a safe and secure environment for guests and Brand Partners. Driving a high-performance team culture across the Centre, creating an environment where everyone is engaged and wants to deliver an exceptional experience for our guests and brand partners, optimising guest experience and income opportunities. Establishing and maintaining strong, collaborative relationships with key internal and external stakeholders, leveraging and influencing them for the benefit of the Centre and Landsec. Advocating for the Centre, continually driving for success, identifying improvements and implementing solutions that drive growth and mean we are seen as the preferred partner for the businesses we work with. Implementing the centre strategy from an operational perspective, working with the Operations manager to develop and maintain operational excellence, compliance and guest experience. Working closely with the Asset team, providing monthly and quarterly reporting, feeding into the asset leasing strategy, planning process and business plan. Brand Partners Build relationships with Brand Partner teams to understand their business and optimise sales, meeting quarterly as a group and individually as required. Maintaining a detailed understanding of Brand Partner metrics, utilising Retail Advantage and analysing information to provide insight and strategic support as appropriate. Proactively seeking regular feedback from Brand Partners, involving Brand Partners in engagement programmes. Demonstrating partnership and collaboration with local brand partners, testing and trialling commercial initiatives. Demonstrating leadership/collaboration with Brand Partners to achieve high retail standards. Guest Experience Managing the overall guest experience at the Centre, identifying dependencies and areas for improvement, ensuring effective feedback mechanisms are in place and resolving issues. Achieving exceptional Guest experience metrics. Communicating the successful elements of the Centre's guest experience. Constantly evolving the Guest experience roadmap for the Centre, showing specific areas of focus and delivery. Ensuring the Centre is accessible to all our guests and that it not only achieves, but maintains Disability Confidence status. Commercial Drive and Performance Measurement Leading input into setting sales and footfall targets and income reporting. Effective management and setting of the Centre budget and KPIs including; target versus actual, service charge and controllable costs in the budget. Orchestrating teams involved in supporting commercial growth and sales of the Centre commercial spaces. Conducting lessons learned, listening to constructive feedback and applying solutions, processes and practices to make sure the Centre delivers an exceptional experience for guests and Brand Partners. Effectively communicating knowledge and understanding of Centre's business strategy and financial performance to a wide range of internal and external stakeholders, adapting the message to suit the audience. Maintaining effective working and commercial relationships with Service Partners with KPI measures reviewed monthly. Community Building and maintaining strong and effective external stakeholder relationships. Acting as an advocate for the Centre and proactively getting involved with the local community the Centre serves, maintaining and supporting community initiatives. Achieving ESG/Sustainability targets and/or demonstrating how Centre has supported different community events. Other Given the requirement to provide a 24 hour operation to retail and leisure partners, flexibility is required and it may be necessary for you to work additional hours outside of normal office hours to meet the needs of your role. You will be part of the Duty Manager 7 day a week rota, including weekend on site Duty Management. Essential Criteria Breadth of relevant experience to be able to manage in a broad and high profile role. A working knowledge and demonstration of success in matrix organisation. Proven experience of translating strategy into excellent
May 12, 2026
Full time
# We are Landsec We identify and shape places that create opportunity, enhance quality of life, and bring joy to the people connected to them. This is how we've created the UK's leading portfolio of urban places and one of the largest real estate companies in Europe. Our £10 billion portfolio is built around premium workplaces, the country's pre-eminent retail platform, and a residential pipeline that will redefine urban life. We've honed this ability over 80 years. Spotting the opportunities, building the partnerships, and continually adapting to shape the places that meet the needs of a changing world. Places where life happens. Where businesses grow. And where cities are defined. Location The role will be based at Westgate Oxford. There will be the need for occasional travel to other retail sites around the country and London Victoria as and when required. The role The world of retail is continually evolving and changing. Whilst the way people shop is changing, our guests still expect great service and an exceptional experience when they visit our centres. The brand partners we work with expect us to provide a brilliant platform for them to deliver excellence and generate revenue.At Landsec, we have ambitions for ourselves too. We don't want to merely meet those expectations - we want to exceed them. We aim to be the preferred partner for the businesses we work with. We want to be a leader in the field of retail and mixed-use schemes.That's quite a challenge - which is where you come in. We believe the Deputy Centre Director plays a pivotal role in helping us achieve that success. We want people who put our guests and brand partners at the heart of all they do and who don't settle for second best. To do that, you'll be able to draw on your experience, knowledge and commercial acumen to provide insight and support, whilst creating value by driving sales and income.The Deputy Centre Director role reports to the Centre Director. You will deputize in their absence and support all aspects of the Centre Director's role. Focussing on commercial management of the Centre, you will lead the site team to meet organizational requirements, control resources and manage relationships with our ELEVATE Service Partners and Brand Partners. Maximising income and managing costs, you will maintain the highest achievable standard of site presentation and guest service.Your ability to build and nurture exceptional working relationships across a variety of settings goes without saying. You'll be comfortable operating within a matrix management structure, working closely with Landsec Asset, Brand and Consumer teams to implement and add value to the annual business plan, whilst also working effectively with local stakeholders.You'll thrive in situations where you need to adapt and evolve, taking others on that journey with you. Most importantly, we want someone who is a true advocate for our company values andwho consistently demonstrates them in every interaction. The Team Part of a team of seven Landsec employees at Westgate, you will directly line manage a Retail Manager and a Guest Experience & Community Manager. Principle Accountabilities As the Deputy Centre Director, your responsibilities will include: Leadership and people Deputise for the Centre Director, leading and managing the Centre Team (consisting of Landsec employees, Service Partner employees and Contractors) providing them with day-to-day operational direction. Working as a proactive member of the internal organisation within Landsec, leveraging the strength and expertise of specialist teams to ensure the Centre delivers operational and strategic excellence on a day-to-day basis. Ensuring the execution of brilliant basics by the Centre Team, creating a safe and secure environment for guests and Brand Partners. Driving a high-performance team culture across the Centre, creating an environment where everyone is engaged and wants to deliver an exceptional experience for our guests and brand partners, optimising guest experience and income opportunities. Establishing and maintaining strong, collaborative relationships with key internal and external stakeholders, leveraging and influencing them for the benefit of the Centre and Landsec. Advocating for the Centre, continually driving for success, identifying improvements and implementing solutions that drive growth and mean we are seen as the preferred partner for the businesses we work with. Implementing the centre strategy from an operational perspective, working with the Operations manager to develop and maintain operational excellence, compliance and guest experience. Working closely with the Asset team, providing monthly and quarterly reporting, feeding into the asset leasing strategy, planning process and business plan. Brand Partners Build relationships with Brand Partner teams to understand their business and optimise sales, meeting quarterly as a group and individually as required. Maintaining a detailed understanding of Brand Partner metrics, utilising Retail Advantage and analysing information to provide insight and strategic support as appropriate. Proactively seeking regular feedback from Brand Partners, involving Brand Partners in engagement programmes. Demonstrating partnership and collaboration with local brand partners, testing and trialling commercial initiatives. Demonstrating leadership/collaboration with Brand Partners to achieve high retail standards. Guest Experience Managing the overall guest experience at the Centre, identifying dependencies and areas for improvement, ensuring effective feedback mechanisms are in place and resolving issues. Achieving exceptional Guest experience metrics. Communicating the successful elements of the Centre's guest experience. Constantly evolving the Guest experience roadmap for the Centre, showing specific areas of focus and delivery. Ensuring the Centre is accessible to all our guests and that it not only achieves, but maintains Disability Confidence status. Commercial Drive and Performance Measurement Leading input into setting sales and footfall targets and income reporting. Effective management and setting of the Centre budget and KPIs including; target versus actual, service charge and controllable costs in the budget. Orchestrating teams involved in supporting commercial growth and sales of the Centre commercial spaces. Conducting lessons learned, listening to constructive feedback and applying solutions, processes and practices to make sure the Centre delivers an exceptional experience for guests and Brand Partners. Effectively communicating knowledge and understanding of Centre's business strategy and financial performance to a wide range of internal and external stakeholders, adapting the message to suit the audience. Maintaining effective working and commercial relationships with Service Partners with KPI measures reviewed monthly. Community Building and maintaining strong and effective external stakeholder relationships. Acting as an advocate for the Centre and proactively getting involved with the local community the Centre serves, maintaining and supporting community initiatives. Achieving ESG/Sustainability targets and/or demonstrating how Centre has supported different community events. Other Given the requirement to provide a 24 hour operation to retail and leisure partners, flexibility is required and it may be necessary for you to work additional hours outside of normal office hours to meet the needs of your role. You will be part of the Duty Manager 7 day a week rota, including weekend on site Duty Management. Essential Criteria Breadth of relevant experience to be able to manage in a broad and high profile role. A working knowledge and demonstration of success in matrix organisation. Proven experience of translating strategy into excellent
Job Title: Technical Laboratory Facility Manager Location: Malvern, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salary + Benefits Role ID: SF19817 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as an Technical Laboratory Facility Manager at our Malvern site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role We are looking for an Technical Laboratory Facility Manager to join the Operations Group on a permanent basis. In this role, you will make a vital contribution to national defence and scientific capability by ensuring the safe, compliant, and effective operation of multiple laboratories and specialist facilities at the QinetiQ Malvern site. Day to day, you'll be responsible for the operational management of several laboratories and facilities, ensuring they are safe, secure, and fully functional to support critical research and defence activities. Reporting to the Team Leader and working without direct line management responsibility, you will coordinate and deconflict the use of facilities and equipment across a wide range of internal and external customers and contractors. You'll oversee how facilities are operated, maintained, improved, and reconfigured, taking ownership of non engineering assurance activities and contributing to the implementation of security and IT procedures. The role also involves ensuring compliance with corporate, statutory, and regulatory requirements, working collaboratively with stakeholders to embed QinetiQ standards, processes, and governance across laboratory operations. Your responsibilities will include: Managing the safe and effective operation of laboratories and specialist facilities Ensuring compliance with health and safety, security, governance and regulatory requirements Coordinating and deconflicting facility and equipment use for internal and external customers and contractors Overseeing non engineering assurance activities and maintaining governance documentation Supporting the maintenance, improvement and reconfiguration of laboratory facilities Working with stakeholders to deliver operational, IT and security processes across facilities Essential experience of the Technical Laboratory Facility Manager: Experience managing laboratories or technical facilities in a regulated environment Strong working knowledge of health and safety, governance and security requirements Experience coordinating facilities, equipment or resources across multiple stakeholders Proven experience in hazard management, risk assessment and assurance activities Experience working within a laboratory, workshop or research facility environment Ability to manage operational change, facility improvements and reconfiguration activities Essential qualifications for the Technical Laboratory Facility Manager: Technical qualification such as a recognised apprenticeship or equivalent City and Guilds, BTEC or Foundation Degree in an engineering, science or facilities related discipline Health and Safety qualification such as NEBOSH or IOSH (or equivalent) We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based onsite at Malvern. Malvern The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK's defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
May 12, 2026
Full time
Job Title: Technical Laboratory Facility Manager Location: Malvern, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salary + Benefits Role ID: SF19817 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as an Technical Laboratory Facility Manager at our Malvern site, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. The Role We are looking for an Technical Laboratory Facility Manager to join the Operations Group on a permanent basis. In this role, you will make a vital contribution to national defence and scientific capability by ensuring the safe, compliant, and effective operation of multiple laboratories and specialist facilities at the QinetiQ Malvern site. Day to day, you'll be responsible for the operational management of several laboratories and facilities, ensuring they are safe, secure, and fully functional to support critical research and defence activities. Reporting to the Team Leader and working without direct line management responsibility, you will coordinate and deconflict the use of facilities and equipment across a wide range of internal and external customers and contractors. You'll oversee how facilities are operated, maintained, improved, and reconfigured, taking ownership of non engineering assurance activities and contributing to the implementation of security and IT procedures. The role also involves ensuring compliance with corporate, statutory, and regulatory requirements, working collaboratively with stakeholders to embed QinetiQ standards, processes, and governance across laboratory operations. Your responsibilities will include: Managing the safe and effective operation of laboratories and specialist facilities Ensuring compliance with health and safety, security, governance and regulatory requirements Coordinating and deconflicting facility and equipment use for internal and external customers and contractors Overseeing non engineering assurance activities and maintaining governance documentation Supporting the maintenance, improvement and reconfiguration of laboratory facilities Working with stakeholders to deliver operational, IT and security processes across facilities Essential experience of the Technical Laboratory Facility Manager: Experience managing laboratories or technical facilities in a regulated environment Strong working knowledge of health and safety, governance and security requirements Experience coordinating facilities, equipment or resources across multiple stakeholders Proven experience in hazard management, risk assessment and assurance activities Experience working within a laboratory, workshop or research facility environment Ability to manage operational change, facility improvements and reconfiguration activities Essential qualifications for the Technical Laboratory Facility Manager: Technical qualification such as a recognised apprenticeship or equivalent City and Guilds, BTEC or Foundation Degree in an engineering, science or facilities related discipline Health and Safety qualification such as NEBOSH or IOSH (or equivalent) We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based onsite at Malvern. Malvern The Malvern facility is noted for its work in electronic warfare, surveillance and complex system integration, contributing significantly to the UK's defence capabilities. Developing technologies for military and civilian applications, including sensors, communications and cyber security. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme Volunteering Opportunities - helping charities and local community Please note that all applicants for this role must be eligible for SC clearance, as a minimum.
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for a dedicated and detail-oriented Customer Operations Specialist to join our Customer Operations team. Reporting directly to the Customer Operations Manager, you will play a key role in ensuring the smooth and efficient delivery of services to our customers. In this role, you will serve as a central point of contact for customer enquiries and operational processes, working cross-functionally to resolve issues, improve workflows, and uphold the highest standards of service delivery. What you ll be doing Support & Ticket Handling Act as the first point of contact for all internal queries related to customer operations tools submitted via Freshdesk relating to customer operations processes Triage, categorise, and prioritise incoming tickets, ensuring accurate categorising of queries Respond to and resolve tickets within agreed SLA timeframes, maintaining a high standard of communication Troubleshoot and resolve queries independently using available documentation, internal knowledge, and system understanding Escalate complex, technical, or high-impact issues to the Customer Operations Manager, providing clear context, investigation notes, and recommended next steps Enablement & Training Support onboarding of new internal users, including assisting with group training sessions and running 1:1 training sessions Create and update Knowledge Hub articles, FAQs, and troubleshooting guides based on common queries and recurring issues Assist in developing training materials such as step-by-step guides, process documentation, and quick-reference resources Systems Knowledge Identify inefficiencies in workflows or recurring support issues and suggest improvements to processes, documentation, or system usage Support data accuracy and consistency with all systems by following best practices and highlighting discrepancies Collaborate with the Customer Operations Manager to improve support processes, training approaches, and overall user experience What we re looking for Required 2+ years of experience administering a Customer Success platform, e.g. Planhat, Vitally, Churn Zero, Gainsight. Or Salesforce or Hubspot. Ability to translate business requirements into technical configurations. Experience with data management, integration, and maintaining data integrity. Preferred Experience administering Planhat. Background in customer success, support, or operations roles Experience using Freshdesk or another helpdesk/ticketing tool Exposure to writing articles, FAQs or internal process documentation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
May 11, 2026
Full time
Who we are GlobalData operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData is at a pivotal point in its growth journey and we need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are looking for a dedicated and detail-oriented Customer Operations Specialist to join our Customer Operations team. Reporting directly to the Customer Operations Manager, you will play a key role in ensuring the smooth and efficient delivery of services to our customers. In this role, you will serve as a central point of contact for customer enquiries and operational processes, working cross-functionally to resolve issues, improve workflows, and uphold the highest standards of service delivery. What you ll be doing Support & Ticket Handling Act as the first point of contact for all internal queries related to customer operations tools submitted via Freshdesk relating to customer operations processes Triage, categorise, and prioritise incoming tickets, ensuring accurate categorising of queries Respond to and resolve tickets within agreed SLA timeframes, maintaining a high standard of communication Troubleshoot and resolve queries independently using available documentation, internal knowledge, and system understanding Escalate complex, technical, or high-impact issues to the Customer Operations Manager, providing clear context, investigation notes, and recommended next steps Enablement & Training Support onboarding of new internal users, including assisting with group training sessions and running 1:1 training sessions Create and update Knowledge Hub articles, FAQs, and troubleshooting guides based on common queries and recurring issues Assist in developing training materials such as step-by-step guides, process documentation, and quick-reference resources Systems Knowledge Identify inefficiencies in workflows or recurring support issues and suggest improvements to processes, documentation, or system usage Support data accuracy and consistency with all systems by following best practices and highlighting discrepancies Collaborate with the Customer Operations Manager to improve support processes, training approaches, and overall user experience What we re looking for Required 2+ years of experience administering a Customer Success platform, e.g. Planhat, Vitally, Churn Zero, Gainsight. Or Salesforce or Hubspot. Ability to translate business requirements into technical configurations. Experience with data management, integration, and maintaining data integrity. Preferred Experience administering Planhat. Background in customer success, support, or operations roles Experience using Freshdesk or another helpdesk/ticketing tool Exposure to writing articles, FAQs or internal process documentation In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Business Analyst: Compliance & Data Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 Are you a Business Analyst who excels at mapping complex processes and has a keen interest in data privacy, retention, and classification? We are seeking a detail-oriented professional to bridge the gap between technical data flows and regulatory requirements. You will join a dedicated Compliance Team, using your analytical skills to identify vulnerabilities and help the organisation operate in a secure, data-driven manner. Key Responsibilities Process Leadership: Lead the periodic review, update, and documentation of internal privacy processes to ensure they remain robust and effective. Technical Implementation: Lead the implementation and maintenance of Microsoft Purview , with a specific focus on data labeling, retention schedules, and identifying compliance gaps. Data Retention: Manage the data retention roadmap and oversee implementation across key risk groups within the division. Emerging Data Sources: Expand the scope of data governance to include non-traditional sources such as IoT, wearables, and Digital Twins from a data-point perspective. Privacy Operations: Support Privacy Impact Assessments (DPIAs), investigate potential data breaches, and provide functional management of the internal Privacy Portal and DMS. Operational Excellence: Analyze process improvements in collaboration with Security and IT stakeholders and utilize automation to increase the efficiency of protection processes. Fraud Risk Management: Contribute to compliance analysis as part of broader fraud risk management and reporting. Stakeholder Advisory: Translate complex data and process risks into clear management information and practically applicable advice for the business. Who You Are Tech Savvy: You're a pro with SharePoint and data tools. Precise: You handle sensitive info with total care and accuracy. Clear Communicator: You bridge the gap between IT, HR, and Legal. Privacy Minded: You understand GDPR or are ready to learn. You already have a CIPP/E certificate , or you're willing to work towards one. The Team You will be an integral part of the Compliance Team, reporting to the Compliance Officer. This is an environment where integrity and reliability are paramount. You will interact with various departments, playing a key role in strengthening our compliance framework and ensuring our data-driven methods are both innovative and secure. Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 If this sounds like you, please send CVs to (url removed) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 11, 2026
Full time
Business Analyst: Compliance & Data Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 Are you a Business Analyst who excels at mapping complex processes and has a keen interest in data privacy, retention, and classification? We are seeking a detail-oriented professional to bridge the gap between technical data flows and regulatory requirements. You will join a dedicated Compliance Team, using your analytical skills to identify vulnerabilities and help the organisation operate in a secure, data-driven manner. Key Responsibilities Process Leadership: Lead the periodic review, update, and documentation of internal privacy processes to ensure they remain robust and effective. Technical Implementation: Lead the implementation and maintenance of Microsoft Purview , with a specific focus on data labeling, retention schedules, and identifying compliance gaps. Data Retention: Manage the data retention roadmap and oversee implementation across key risk groups within the division. Emerging Data Sources: Expand the scope of data governance to include non-traditional sources such as IoT, wearables, and Digital Twins from a data-point perspective. Privacy Operations: Support Privacy Impact Assessments (DPIAs), investigate potential data breaches, and provide functional management of the internal Privacy Portal and DMS. Operational Excellence: Analyze process improvements in collaboration with Security and IT stakeholders and utilize automation to increase the efficiency of protection processes. Fraud Risk Management: Contribute to compliance analysis as part of broader fraud risk management and reporting. Stakeholder Advisory: Translate complex data and process risks into clear management information and practically applicable advice for the business. Who You Are Tech Savvy: You're a pro with SharePoint and data tools. Precise: You handle sensitive info with total care and accuracy. Clear Communicator: You bridge the gap between IT, HR, and Legal. Privacy Minded: You understand GDPR or are ready to learn. You already have a CIPP/E certificate , or you're willing to work towards one. The Team You will be an integral part of the Compliance Team, reporting to the Compliance Officer. This is an environment where integrity and reliability are paramount. You will interact with various departments, playing a key role in strengthening our compliance framework and ensuring our data-driven methods are both innovative and secure. Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 If this sounds like you, please send CVs to (url removed) Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
FRENCH SELECTION (FS) Group Travel Operations Specialist Location: Edinburgh Hybrid work after probation Salary: up to 32,000 per annum depending on experience Ref: 5509I2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5509I2 The company: A fast-growing DMC delivering tailor-made group travel across the UK and Ireland. Known for its expert teams, vibrant culture, and seamless service, it offers a dynamic environment where client focus and attention to detail drive success. Main duties: You will manage all aspects of inbound group travel bookings for clients, ensuring accurate itineraries, supplier coordination, and seamless delivery. You will collaborate with Business Development and suppliers to provide tailored solutions, negotiate rates, and maintain strong client and supplier relationships. The role: - Oversee European inbound group bookings, ensuring itineraries and services are accurately planned and delivered - Work closely with Business Development to understand client needs and provide customised travel solutions - Negotiate with suppliers to secure the best rates and products without compromising quality - Build and maintain strong, lasting relationships with clients and suppliers - Keep all bookings, confirmations, rooming lists, and payments accurate and up to date in the system - Proactively solve issues, adapt to changing situations, and maintain high attention to detail under pressure. The candidate: - Previous experience in tour operations or working for a DMC is mandatory - Fluent in Italian or French would be an advantage but is not essential - Knowledge of destination within the UK and Ireland would be great - Excellent communication and organisation skills - IT literate (MS Office) - Able to work as part of a team as well as to take initiatives Salary: Up to 32,000 per annum depending on experience If your salary expectations are slightly higher, please do apply and let us know as we could consider this depending on relevant experience. French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 10, 2026
Full time
FRENCH SELECTION (FS) Group Travel Operations Specialist Location: Edinburgh Hybrid work after probation Salary: up to 32,000 per annum depending on experience Ref: 5509I2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5509I2 The company: A fast-growing DMC delivering tailor-made group travel across the UK and Ireland. Known for its expert teams, vibrant culture, and seamless service, it offers a dynamic environment where client focus and attention to detail drive success. Main duties: You will manage all aspects of inbound group travel bookings for clients, ensuring accurate itineraries, supplier coordination, and seamless delivery. You will collaborate with Business Development and suppliers to provide tailored solutions, negotiate rates, and maintain strong client and supplier relationships. The role: - Oversee European inbound group bookings, ensuring itineraries and services are accurately planned and delivered - Work closely with Business Development to understand client needs and provide customised travel solutions - Negotiate with suppliers to secure the best rates and products without compromising quality - Build and maintain strong, lasting relationships with clients and suppliers - Keep all bookings, confirmations, rooming lists, and payments accurate and up to date in the system - Proactively solve issues, adapt to changing situations, and maintain high attention to detail under pressure. The candidate: - Previous experience in tour operations or working for a DMC is mandatory - Fluent in Italian or French would be an advantage but is not essential - Knowledge of destination within the UK and Ireland would be great - Excellent communication and organisation skills - IT literate (MS Office) - Able to work as part of a team as well as to take initiatives Salary: Up to 32,000 per annum depending on experience If your salary expectations are slightly higher, please do apply and let us know as we could consider this depending on relevant experience. French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Are you a born hunter? Someone who genuinely loves the chase - the prospecting, the pitching, the buzz of opening a door no one has been able to open before? We re working exclusively with a brilliantly distinctive, much-loved Norfolk-based premium brand who are looking for their next Business Development Manager. This is the key hunter role within their growing sales team and be the person who will go out and win the new accounts that fuel the next chapter of their growth story. About the role This is a true new business role, not an account management role dressed up as one. You ll own the new business pipeline end to end, from identifying prospects, getting in front of buyers, pitching the brand, negotiating range and terms, and bringing new customers on board. Once accounts are launched and bedded in, you ll hand them across to the account management team and go again. Target channels are exclusively premium - think hotel groups, airlines, premium department stores and retailers, farm shops, fine food halls, specialist independents and any other channel their premium brand has a natural home for. No supermarkets, no race to the bottom. There is genuine breadth and white space to go after. What you ll be doing Building and relentlessly progressing a qualified new business pipeline across multiple channels. Proactively prospecting - cold outreach, LinkedIn, trade events, referrals and category-led conversations. Pitching, sampling, negotiating and converting prospects into listings. Owning commercial negotiation: pricing, range, promotional support and trading terms, winning business that protects margin and brand integrity. Identifying new premium channels, markets and white-space opportunities within the UK market. Working closely with Marketing, NPD and Operations to build compelling, customer-specific proposals. Representing the brand at trade shows and industry events. Keeping pipeline and forecasting tight and accurate, owning the responsibility. What you ll bring A demonstrable track record of new business wins with premium brands. A genuine hunter mentality, being energised by cold outreach and the chase, and you re resilient when doors don t open first time. Experience pitching to and negotiating with retail buyers or equivalent decision-makers. Strong commercial acumen - comfortable with margin, P&L and trading terms. Confident, credible and influential at every level, from buyer to commercial director. Exceptional pipeline discipline and the ability to juggle multiple live opportunities. A degree (or equivalent) is ideal in Business, Marketing or a related field, plus excellent IT skills. Bonus points for An existing buyer or contact network within hotel groups, airlines, premium retailers, farm shops, fine food halls or specialist independents. Experience selling premium, branded or specialist goods. This is a beautifully positioned, distinctive brand with a strong identity, a loyal following and clear ambition. They ve built solid foundations with their existing customer base and are now investing in the hunter capability to take it to the next level. You ll have genuine autonomy, the ear of the Head of Sales, and a real hand in shaping how the next phase of growth is delivered. Based at their Norwich site with expenses paid for the travel you d expect of a national new business role. Interested? This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis.
May 09, 2026
Full time
Are you a born hunter? Someone who genuinely loves the chase - the prospecting, the pitching, the buzz of opening a door no one has been able to open before? We re working exclusively with a brilliantly distinctive, much-loved Norfolk-based premium brand who are looking for their next Business Development Manager. This is the key hunter role within their growing sales team and be the person who will go out and win the new accounts that fuel the next chapter of their growth story. About the role This is a true new business role, not an account management role dressed up as one. You ll own the new business pipeline end to end, from identifying prospects, getting in front of buyers, pitching the brand, negotiating range and terms, and bringing new customers on board. Once accounts are launched and bedded in, you ll hand them across to the account management team and go again. Target channels are exclusively premium - think hotel groups, airlines, premium department stores and retailers, farm shops, fine food halls, specialist independents and any other channel their premium brand has a natural home for. No supermarkets, no race to the bottom. There is genuine breadth and white space to go after. What you ll be doing Building and relentlessly progressing a qualified new business pipeline across multiple channels. Proactively prospecting - cold outreach, LinkedIn, trade events, referrals and category-led conversations. Pitching, sampling, negotiating and converting prospects into listings. Owning commercial negotiation: pricing, range, promotional support and trading terms, winning business that protects margin and brand integrity. Identifying new premium channels, markets and white-space opportunities within the UK market. Working closely with Marketing, NPD and Operations to build compelling, customer-specific proposals. Representing the brand at trade shows and industry events. Keeping pipeline and forecasting tight and accurate, owning the responsibility. What you ll bring A demonstrable track record of new business wins with premium brands. A genuine hunter mentality, being energised by cold outreach and the chase, and you re resilient when doors don t open first time. Experience pitching to and negotiating with retail buyers or equivalent decision-makers. Strong commercial acumen - comfortable with margin, P&L and trading terms. Confident, credible and influential at every level, from buyer to commercial director. Exceptional pipeline discipline and the ability to juggle multiple live opportunities. A degree (or equivalent) is ideal in Business, Marketing or a related field, plus excellent IT skills. Bonus points for An existing buyer or contact network within hotel groups, airlines, premium retailers, farm shops, fine food halls or specialist independents. Experience selling premium, branded or specialist goods. This is a beautifully positioned, distinctive brand with a strong identity, a loyal following and clear ambition. They ve built solid foundations with their existing customer base and are now investing in the hunter capability to take it to the next level. You ll have genuine autonomy, the ear of the Head of Sales, and a real hand in shaping how the next phase of growth is delivered. Based at their Norwich site with expenses paid for the travel you d expect of a national new business role. Interested? This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis.
Business Development Manager Location: Hybrid c. twice per month in Manchester office requirement Contract: Permanent, Full-Time Salary: £60,000 to £70,000 + 30% OTE + Car Allowance Our client is a well-established and highly regarded specialist analytical laboratory, recognised as a market leader in their niche testing services across the UK and internationally. Operating across multiple UK sites, they serve clients across environmental, occupational, food/feed and industrial sectors. They are currently looking for an experienced Business Development Manager to contribute to the commercial growth of their specialist laboratory division. This is a strategic, high-autonomy role at the heart of a small and agile sales team, with direct responsibility for new business generation, key account oversight, and market expansion both domestically and internationally. The successful candidate will play a pivotal role in driving an ambitious growth target and building out a sustainable commercial pipeline. If you are a commercially driven sales professional from the environmental testing, analytical services, or broader scientific sector and you re looking for a role where you ll make a real, visible impact with performance measured on end results and not chasing of KPIs this is worth a conversation. About the role Identifying and pursuing new business opportunities across UK and international markets, with a primary focus on cold sales and new client acquisition. Developing and executing a business development strategy aligned to the division's growth ambitions across environmental, food & feed, occupational hygiene, and industrial sectors. Managing and growing relationships with key accounts, with quarterly catch ups and identifying opportunities to introduce new or expanded services. Leading on the preparation and delivery of compelling commercial proposals and presentations to prospective clients. Overseeing market intelligence; monitoring sector trends, competitor activity, and emerging opportunities in specialist testing markets. Collaborating with laboratory operations and technical teams to ensure a seamless client journey from proposal to delivery. Reporting on pipeline, activity, and revenue performance, contributing to commercial planning and growth strategy. Occasional UK and international travel as required to attend client meetings, industry events, and trade shows. About you A demonstrable track record in business development or technical sales within the environmental testing, analytical laboratory, or closely aligned scientific services sector. Strong new business instinct; comfortable with cold sales, pipeline development from scratch, and managing a full sales cycle. Commercial acumen and the ability to negotiate and close complex, high-value contracts. Excellent communication and presentation skills, confident engaging with technical specialists and senior decision-makers alike. Ability to work independently with a high degree of autonomy, managing your own priorities within a small commercial team. Experience using CRM systems (Salesforce experience advantageous) alongside maintaining accurate pipeline records. Experience managing international client relationships or working with overseas markets would be desirable but, not essential. Degree-level education in a scientific, business, or related discipline. What s great about this role? A high-autonomy, senior commercial role in a genuine market leader, with real influence on the direction and growth of the business. Competitive package up to £70,000 base with 30% OTE on top commission paid quarterly and a car allowance. Flexible hybrid working, typically two visits to the Manchester office per month. Backed by a major European group providing financial stability and growth investment. A culture that values impact over process - less corporate, more entrepreneurial. This is a role for someone who wants to own outcomes. Opportunity to develop and shape the commercial strategy across a growing division. If you re an experienced Business Development Manager from the analytical or environmental testing sector and you re looking for a role with genuine commercial impact, apply now or get in touch for a confidential discussion.
May 09, 2026
Full time
Business Development Manager Location: Hybrid c. twice per month in Manchester office requirement Contract: Permanent, Full-Time Salary: £60,000 to £70,000 + 30% OTE + Car Allowance Our client is a well-established and highly regarded specialist analytical laboratory, recognised as a market leader in their niche testing services across the UK and internationally. Operating across multiple UK sites, they serve clients across environmental, occupational, food/feed and industrial sectors. They are currently looking for an experienced Business Development Manager to contribute to the commercial growth of their specialist laboratory division. This is a strategic, high-autonomy role at the heart of a small and agile sales team, with direct responsibility for new business generation, key account oversight, and market expansion both domestically and internationally. The successful candidate will play a pivotal role in driving an ambitious growth target and building out a sustainable commercial pipeline. If you are a commercially driven sales professional from the environmental testing, analytical services, or broader scientific sector and you re looking for a role where you ll make a real, visible impact with performance measured on end results and not chasing of KPIs this is worth a conversation. About the role Identifying and pursuing new business opportunities across UK and international markets, with a primary focus on cold sales and new client acquisition. Developing and executing a business development strategy aligned to the division's growth ambitions across environmental, food & feed, occupational hygiene, and industrial sectors. Managing and growing relationships with key accounts, with quarterly catch ups and identifying opportunities to introduce new or expanded services. Leading on the preparation and delivery of compelling commercial proposals and presentations to prospective clients. Overseeing market intelligence; monitoring sector trends, competitor activity, and emerging opportunities in specialist testing markets. Collaborating with laboratory operations and technical teams to ensure a seamless client journey from proposal to delivery. Reporting on pipeline, activity, and revenue performance, contributing to commercial planning and growth strategy. Occasional UK and international travel as required to attend client meetings, industry events, and trade shows. About you A demonstrable track record in business development or technical sales within the environmental testing, analytical laboratory, or closely aligned scientific services sector. Strong new business instinct; comfortable with cold sales, pipeline development from scratch, and managing a full sales cycle. Commercial acumen and the ability to negotiate and close complex, high-value contracts. Excellent communication and presentation skills, confident engaging with technical specialists and senior decision-makers alike. Ability to work independently with a high degree of autonomy, managing your own priorities within a small commercial team. Experience using CRM systems (Salesforce experience advantageous) alongside maintaining accurate pipeline records. Experience managing international client relationships or working with overseas markets would be desirable but, not essential. Degree-level education in a scientific, business, or related discipline. What s great about this role? A high-autonomy, senior commercial role in a genuine market leader, with real influence on the direction and growth of the business. Competitive package up to £70,000 base with 30% OTE on top commission paid quarterly and a car allowance. Flexible hybrid working, typically two visits to the Manchester office per month. Backed by a major European group providing financial stability and growth investment. A culture that values impact over process - less corporate, more entrepreneurial. This is a role for someone who wants to own outcomes. Opportunity to develop and shape the commercial strategy across a growing division. If you re an experienced Business Development Manager from the analytical or environmental testing sector and you re looking for a role with genuine commercial impact, apply now or get in touch for a confidential discussion.
Business Development Executive Location: Manchester (Hybrid 3 days in office) Contract: Permanent, Full-Time Salary: £40,000 to £45,000 + Quarterly Commission + Car Allowance Our client is a well-established and highly regarded specialist analytical laboratory, recognised as a market leader in their niche testing services across the UK and internationally. Operating across multiple UK sites, they serve clients across environmental, occupational, food/feed and industrial sectors. Following a period of restructuring within their commercial team, they are now recruiting for a Business Development Executive to support their laboratory operations, working as part of a small, close-knit sales teams. This role is specifically designed for someone with a laboratory or scientific background who is ready to take their first step, or next step, into a technical sales career. You ll be given support, guidance, and the tools to develop into a confident sales professional, with a path towards a more senior commercial role. If you come from a contract laboratory background and have always been curious about the commercial side of science, this is your opportunity to make the move! About the role Learning the full sales cycle from the first contact through to close, with support and mentoring from a senior BDM, you ll build your skills and confidence progressively before working towards your own quarterly targets. Conducting research to build and develop a pipeline of prospective clients across multiple sectors. Reaching out with calls, emails and in person networking events to identify and connect with key decision makers and discuss their requirements. Understanding client needs and promoting specialist analytical testing services to new and existing clients, with support from technical colleagues for complex enquiries. Collaborating with the wider sales team and laboratory operations to ensure seamless client experience. Managing a portfolio of existing accounts through regular quarterly touchpoints, ensuring client retention and identifying upsell opportunities. Maintaining accurate and up-to-date records of sales activities using CRM systems (Salesforce) and internal tools. Occasional UK and international travel as required to attend client meetings, industry events, and trade shows. About you Background working in a laboratory environment experience in environmental or occupational hygiene testing or a similar sector is strongly preferred. A genuine interest in developing a career in technical sales, either as your first move from the lab or with some early stage commercial exposure. Strong interpersonal and communication skills comfortable engaging with technical professionals and building relationships over time. A consultative and methodical approach you don t need to be a high-pressure closer but, you do need to be persistent, organised and motivated. Comfortable managing your own workload and priorities in a hybrid working environment. Experienced in Microsoft office, CRM experience is a bonus but, not essential. Any exposure to customer facing, account management, or technical support role within a scientific setting is desirable but, not essential. What s great about this role? Full training and support provided to help transition into a first end to end sales role. Work for a genuine market leader in specialist analytical testing who is well known and respected in their sector. Hybrid working with real flexibility: 3 days in the Manchester office per week, no rigid KPIs around client visits. Competitive base salary up to £45,000 with a quarterly commission structure and car allowance. Backed by a larger group, providing stability and investment. A less corporate, more impact-driven culture you ll have real influence on the growth of the business, not just be a number on a spreadsheet. If you have a laboratory background and are ready to make your move into technical sales, we d love to hear from you. Apply now or reach out directly for a confidential conversation about the role.
May 09, 2026
Full time
Business Development Executive Location: Manchester (Hybrid 3 days in office) Contract: Permanent, Full-Time Salary: £40,000 to £45,000 + Quarterly Commission + Car Allowance Our client is a well-established and highly regarded specialist analytical laboratory, recognised as a market leader in their niche testing services across the UK and internationally. Operating across multiple UK sites, they serve clients across environmental, occupational, food/feed and industrial sectors. Following a period of restructuring within their commercial team, they are now recruiting for a Business Development Executive to support their laboratory operations, working as part of a small, close-knit sales teams. This role is specifically designed for someone with a laboratory or scientific background who is ready to take their first step, or next step, into a technical sales career. You ll be given support, guidance, and the tools to develop into a confident sales professional, with a path towards a more senior commercial role. If you come from a contract laboratory background and have always been curious about the commercial side of science, this is your opportunity to make the move! About the role Learning the full sales cycle from the first contact through to close, with support and mentoring from a senior BDM, you ll build your skills and confidence progressively before working towards your own quarterly targets. Conducting research to build and develop a pipeline of prospective clients across multiple sectors. Reaching out with calls, emails and in person networking events to identify and connect with key decision makers and discuss their requirements. Understanding client needs and promoting specialist analytical testing services to new and existing clients, with support from technical colleagues for complex enquiries. Collaborating with the wider sales team and laboratory operations to ensure seamless client experience. Managing a portfolio of existing accounts through regular quarterly touchpoints, ensuring client retention and identifying upsell opportunities. Maintaining accurate and up-to-date records of sales activities using CRM systems (Salesforce) and internal tools. Occasional UK and international travel as required to attend client meetings, industry events, and trade shows. About you Background working in a laboratory environment experience in environmental or occupational hygiene testing or a similar sector is strongly preferred. A genuine interest in developing a career in technical sales, either as your first move from the lab or with some early stage commercial exposure. Strong interpersonal and communication skills comfortable engaging with technical professionals and building relationships over time. A consultative and methodical approach you don t need to be a high-pressure closer but, you do need to be persistent, organised and motivated. Comfortable managing your own workload and priorities in a hybrid working environment. Experienced in Microsoft office, CRM experience is a bonus but, not essential. Any exposure to customer facing, account management, or technical support role within a scientific setting is desirable but, not essential. What s great about this role? Full training and support provided to help transition into a first end to end sales role. Work for a genuine market leader in specialist analytical testing who is well known and respected in their sector. Hybrid working with real flexibility: 3 days in the Manchester office per week, no rigid KPIs around client visits. Competitive base salary up to £45,000 with a quarterly commission structure and car allowance. Backed by a larger group, providing stability and investment. A less corporate, more impact-driven culture you ll have real influence on the growth of the business, not just be a number on a spreadsheet. If you have a laboratory background and are ready to make your move into technical sales, we d love to hear from you. Apply now or reach out directly for a confidential conversation about the role.
Junior Sales Executive Permanent Birmingham Materials Science Competitive salary Starting ASAP Location: West Midlands (regional travel involved) Salary: Competitive salary Contract: Permanent, full-time An exciting opportunity has become available for a Junior Sales Executive to join a well-established organisation operating within the materials science sector. This role has been created to support continued growth across the business, with a strong focus on developing new customer relationships while strengthening existing accounts. It offers excellent exposure to technical sales, customer engagement, and commercial strategy. This position would suit a graduate or early-career sales professional looking to build a long-term career within a technical, manufacturing-led environment. What you'll be doing Developing and managing relationships with new and existing customers across your allocated territory Planning and carrying out customer visits to maximise sales activity and regional coverage Identifying new business opportunities and generating leads through proactive market engagement Preparing quotations and managing the follow-up process to secure new and repeat business Maintaining accurate and up-to-date records of sales activity using the CRM system Acting as a key point of contact for customers, providing technical information and support where required Monitoring sales performance and trends within your area and taking action to drive growth Promoting the full range of services and processes to increase cross-selling opportunities Representing the business at exhibitions, customer meetings, and technical presentations Working closely with internal teams across operations, quality, and sales to deliver an excellent customer experience What we're looking for A strong interest in technical or B2B sales within a manufacturing or industrial environment Graduate within a Scientific industry - Ideally chemistry or Material Science Confident communication skills, with the ability to build rapport with customers How to Apply If you'd like to apply, please use the link provided or email your CV to . For more information, please call Tom on (phone number removed) . If this role isn't right for you, feel free to get in touch or visit (url removed) to view other opportunities. SRG is the UK's leading specialist recruiter across the scientific, engineering, clinical, pharmaceutical, FMCG, energy, biotech, chemical and medical device sectors. As scientists ourselves, our deep technical understanding means we're passionate about finding the right roles for our candidates and the right talent for our clients. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
May 09, 2026
Full time
Junior Sales Executive Permanent Birmingham Materials Science Competitive salary Starting ASAP Location: West Midlands (regional travel involved) Salary: Competitive salary Contract: Permanent, full-time An exciting opportunity has become available for a Junior Sales Executive to join a well-established organisation operating within the materials science sector. This role has been created to support continued growth across the business, with a strong focus on developing new customer relationships while strengthening existing accounts. It offers excellent exposure to technical sales, customer engagement, and commercial strategy. This position would suit a graduate or early-career sales professional looking to build a long-term career within a technical, manufacturing-led environment. What you'll be doing Developing and managing relationships with new and existing customers across your allocated territory Planning and carrying out customer visits to maximise sales activity and regional coverage Identifying new business opportunities and generating leads through proactive market engagement Preparing quotations and managing the follow-up process to secure new and repeat business Maintaining accurate and up-to-date records of sales activity using the CRM system Acting as a key point of contact for customers, providing technical information and support where required Monitoring sales performance and trends within your area and taking action to drive growth Promoting the full range of services and processes to increase cross-selling opportunities Representing the business at exhibitions, customer meetings, and technical presentations Working closely with internal teams across operations, quality, and sales to deliver an excellent customer experience What we're looking for A strong interest in technical or B2B sales within a manufacturing or industrial environment Graduate within a Scientific industry - Ideally chemistry or Material Science Confident communication skills, with the ability to build rapport with customers How to Apply If you'd like to apply, please use the link provided or email your CV to . For more information, please call Tom on (phone number removed) . If this role isn't right for you, feel free to get in touch or visit (url removed) to view other opportunities. SRG is the UK's leading specialist recruiter across the scientific, engineering, clinical, pharmaceutical, FMCG, energy, biotech, chemical and medical device sectors. As scientists ourselves, our deep technical understanding means we're passionate about finding the right roles for our candidates and the right talent for our clients. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
