Store Manager Borough Market, London 30,000 - 38,000 per annum (dependent on experience) Full-time Permanent Zachary Daniels Retail Recruitment are proud to be working exclusively with an exciting, fast-growing independent food retailer to recruit a passionate and driven Store Manager for their flagship location in the incredible Borough Market. This is a unique opportunity to lead a specialist retail concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey. The Role As Store Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience. Key Responsibilities: Oversee daily retail operations, ensuring smooth and efficient store performance Drive sales in a fast-paced environment and inspire your team to exceed targets Lead, coach and motivate your team to deliver outstanding customer service Develop strong product knowledge and ensure your team confidently shares this with customers Manage stock control, conduct regular stock assessments and coordinate with warehouse teams Recruit, train and develop new team members Maintain strong relationships with market management to ensure operational excellence Conduct regular team briefings and performance reviews Implement effective merchandising strategies to maximise visual impact and sales Ensure compliance with all health & safety and operational standards Foster a positive, motivated working environment where the team can thrive About You We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting. Minimum 2 years' Store Management experience Available 5 days per week, including weekends Proven ability to drive sales and deliver against KPIs Strong leadership skills with the ability to motivate and develop a team Excellent communication skills with a professional, polished approach Highly organised with strong numerical and analytical ability Proactive, adaptable and solutions-focused Comfortable working under pressure in a busy retail environment BH35645
May 07, 2026
Full time
Store Manager Borough Market, London 30,000 - 38,000 per annum (dependent on experience) Full-time Permanent Zachary Daniels Retail Recruitment are proud to be working exclusively with an exciting, fast-growing independent food retailer to recruit a passionate and driven Store Manager for their flagship location in the incredible Borough Market. This is a unique opportunity to lead a specialist retail concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey. The Role As Store Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience. Key Responsibilities: Oversee daily retail operations, ensuring smooth and efficient store performance Drive sales in a fast-paced environment and inspire your team to exceed targets Lead, coach and motivate your team to deliver outstanding customer service Develop strong product knowledge and ensure your team confidently shares this with customers Manage stock control, conduct regular stock assessments and coordinate with warehouse teams Recruit, train and develop new team members Maintain strong relationships with market management to ensure operational excellence Conduct regular team briefings and performance reviews Implement effective merchandising strategies to maximise visual impact and sales Ensure compliance with all health & safety and operational standards Foster a positive, motivated working environment where the team can thrive About You We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting. Minimum 2 years' Store Management experience Available 5 days per week, including weekends Proven ability to drive sales and deliver against KPIs Strong leadership skills with the ability to motivate and develop a team Excellent communication skills with a professional, polished approach Highly organised with strong numerical and analytical ability Proactive, adaptable and solutions-focused Comfortable working under pressure in a busy retail environment BH35645
Concession Manager Borough Market, London 30,000 - 38,000 per annum (dependent on experience) Full-time Permanent Have you got a passion for food? Does a quirky, growing, independent business excite you? If so, Zachary Daniels has an incredible opportunity in the vibrant Borough Market as a Concession Manager. This is a unique opportunity to lead a specialist Food concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey. The Role As a Concession Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience. Key Responsibilities: Oversee daily retail operations, ensuring smooth and efficient store performance Drive sales in a fast-paced environment and inspire your team to exceed targets Lead, coach and motivate your team to deliver outstanding customer service Develop strong product knowledge and ensure your team confidently shares this with customers Manage stock control, conduct regular stock assessments and coordinate with warehouse teams Recruit, train and develop new team members Maintain strong relationships with market management to ensure operational excellence Conduct regular team briefings and performance reviews Implement effective merchandising strategies to maximise visual impact and sales Ensure compliance with all health & safety and operational standards Foster a positive, motivated working environment where the team can thrive About You We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting. Minimum 2 years Management experience Available 5 days per week, including weekends Proven ability to drive sales and deliver against KPIs Strong leadership skills with the ability to motivate and develop a team Excellent communication skills with a professional, polished approach Highly organised with strong numerical and analytical ability Proactive, adaptable and solutions-focused Comfortable working under pressure in a busy retail environment BH35645
May 07, 2026
Full time
Concession Manager Borough Market, London 30,000 - 38,000 per annum (dependent on experience) Full-time Permanent Have you got a passion for food? Does a quirky, growing, independent business excite you? If so, Zachary Daniels has an incredible opportunity in the vibrant Borough Market as a Concession Manager. This is a unique opportunity to lead a specialist Food concept focused on premium, artisanal food products sourced from renowned producers across the UK and Europe. With ambitious expansion plans ahead, this role offers a genuine opportunity to be part of an inspiring growth journey. The Role As a Concession Manager, you will take full ownership of the day-to-day running of a busy, high-footfall store in one of London's most iconic food destinations. You will lead from the front, driving commercial performance while delivering an exceptional customer experience. Key Responsibilities: Oversee daily retail operations, ensuring smooth and efficient store performance Drive sales in a fast-paced environment and inspire your team to exceed targets Lead, coach and motivate your team to deliver outstanding customer service Develop strong product knowledge and ensure your team confidently shares this with customers Manage stock control, conduct regular stock assessments and coordinate with warehouse teams Recruit, train and develop new team members Maintain strong relationships with market management to ensure operational excellence Conduct regular team briefings and performance reviews Implement effective merchandising strategies to maximise visual impact and sales Ensure compliance with all health & safety and operational standards Foster a positive, motivated working environment where the team can thrive About You We're looking for a confident, commercially minded retail leader who thrives in a dynamic setting. Minimum 2 years Management experience Available 5 days per week, including weekends Proven ability to drive sales and deliver against KPIs Strong leadership skills with the ability to motivate and develop a team Excellent communication skills with a professional, polished approach Highly organised with strong numerical and analytical ability Proactive, adaptable and solutions-focused Comfortable working under pressure in a busy retail environment BH35645
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Up to £13.10 After training Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
May 07, 2026
Full time
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine. A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges. What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Up to £13.10 After training Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Area Manager Fast Paced Retail £50,000 - £60,000 We have a fantastic position for an Area Manager for a well known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our clients business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Competitive salary plus a company car allowance, generous holidays and a strong benefits package. BH36027
May 06, 2026
Full time
Area Manager Fast Paced Retail £50,000 - £60,000 We have a fantastic position for an Area Manager for a well known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our clients business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Competitive salary plus a company car allowance, generous holidays and a strong benefits package. BH36027
Being an Assistant Store Manager means you are a role model. You will be commercially focused and obsessed with smashing targets, not simply achieving them.Your passion for our brand will be what drives you to achieve sales performance beyond belief, visual excellence and make customers feel amazing in every aspect of their store experience.You will love working together with your team to solve issues, deliver innovation and drive excellence from everyone. Above all, you will make the store a fun place to be for everyone. You Will Lead the team Inspire and manage the team to deliver amazing levels of service Smash store targets Innovate, and encourage your team to do the same Exceed expectations at every opportunity Make customers feel amazing and deliver the ultimate Superdry experience Implement the best VM on the planet Coach the team to become experts in our product Embrace and embed the Superdry culture Be yourself You Are A team player Passionate about our brand An experienced retail manager ready for a new challenge Ideally experienced in fashion although this isn't a must Confident, genuine and can be yourself An inspirational leader who can and loves developing others Always making decisions thinking about what's best for our business Relentless and ambitious to exceed expectations Motivated with excellent attention to detail Bringing fresh ideas to the table but are realistic in what is achievable Working for Superdry has never been so rewarding A competitive annual salary 25 days holiday plus your birthday day off A new style obsessed Superdry wardrobe with our generous clothing allowance Amazing staff discount with up to 50% online and in store Flexible working patterns inc. 4 day working for full time(dependent on store availability) Style and Service obsession fueled by our awesome training and development Tailored made induction and onboarding to set you up for success Pension contributions Life assurance Cycle to work scheme, wellbeing services, and much, much more! You will work in an inclusive, diverse atmosphere with amazing sustainable premium products Who we are Superdry is a British, founder-led brand with a truly global presence.We've been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections. Our mission is to be the No.1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity, much like our people. We are on an ambitious journey to serve our diverse community through a premium brand that's focused on the future, prioritises sustainability, leads with craft, and celebrates culture. We need talented people to join us on the adventure, is this you? Scotland, United Kingdom of Great Britain and Northern Ireland
May 06, 2026
Full time
Being an Assistant Store Manager means you are a role model. You will be commercially focused and obsessed with smashing targets, not simply achieving them.Your passion for our brand will be what drives you to achieve sales performance beyond belief, visual excellence and make customers feel amazing in every aspect of their store experience.You will love working together with your team to solve issues, deliver innovation and drive excellence from everyone. Above all, you will make the store a fun place to be for everyone. You Will Lead the team Inspire and manage the team to deliver amazing levels of service Smash store targets Innovate, and encourage your team to do the same Exceed expectations at every opportunity Make customers feel amazing and deliver the ultimate Superdry experience Implement the best VM on the planet Coach the team to become experts in our product Embrace and embed the Superdry culture Be yourself You Are A team player Passionate about our brand An experienced retail manager ready for a new challenge Ideally experienced in fashion although this isn't a must Confident, genuine and can be yourself An inspirational leader who can and loves developing others Always making decisions thinking about what's best for our business Relentless and ambitious to exceed expectations Motivated with excellent attention to detail Bringing fresh ideas to the table but are realistic in what is achievable Working for Superdry has never been so rewarding A competitive annual salary 25 days holiday plus your birthday day off A new style obsessed Superdry wardrobe with our generous clothing allowance Amazing staff discount with up to 50% online and in store Flexible working patterns inc. 4 day working for full time(dependent on store availability) Style and Service obsession fueled by our awesome training and development Tailored made induction and onboarding to set you up for success Pension contributions Life assurance Cycle to work scheme, wellbeing services, and much, much more! You will work in an inclusive, diverse atmosphere with amazing sustainable premium products Who we are Superdry is a British, founder-led brand with a truly global presence.We've been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections. Our mission is to be the No.1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity, much like our people. We are on an ambitious journey to serve our diverse community through a premium brand that's focused on the future, prioritises sustainability, leads with craft, and celebrates culture. We need talented people to join us on the adventure, is this you? Scotland, United Kingdom of Great Britain and Northern Ireland
Area Manager Fast Paced Retail £50,000 - £60,000 We have a fantastic position for an Area Manager for a well known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our clients business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Competitive salary plus a company car allowance, generous holidays and a strong benefits package. BH36027
May 06, 2026
Full time
Area Manager Fast Paced Retail £50,000 - £60,000 We have a fantastic position for an Area Manager for a well known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our clients business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As a Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Competitive salary plus a company car allowance, generous holidays and a strong benefits package. BH36027
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 06, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 06, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
National Account Manager Benefits £45K-£65K salary DOE 5% discretionary bonus Hybrid working: 4 office days, 1 home day Free onsite parking Supportive, inclusive culture aligned with company values Role Purpose The National Account Manager (NAM) leads strategic commercial relationships with key national retail and wholesale partners. The role drives profitable growth, builds long-term customer partnerships, and ensures commercial excellence across assigned accounts. Acting as the link between senior leadership and the sales organisation, the postholder develops and delivers joint business plans, manages full P&L responsibility, and oversees execution across in-store and digital channels. The NAM also supports the development of high-performing account teams and promotes data-driven, customer-centric decision-making. Key Responsibilities Build and manage strong commercial relationships with national customers, serving as the main contact for strategy, category reviews, and supply chain collaboration. Lead pricing, terms, contract, and promotional negotiations to deliver mutual value. Develop and execute Joint Business Plans (JBPs) aligned with business goals. Own full P&L for assigned accounts, achieving targets for revenue, volume, margin, and trade spend. Identify growth opportunities through distribution gains, NPD, and promotional programmes. Analyse performance, market trends, and competitor activity to inform strategy. Deliver accurate forecasting and partner with supply chain teams to maintain service levels. Manage and optimise trade spend, ensuring ROI and continuous improvement. Work cross-functionally with Marketing, Category, Finance, and Supply Chain to deliver customer initiatives. Lead internal account reviews, presenting insights, risks, and opportunities to senior stakeholders. Ensure flawless execution across stores and online, including pricing, merchandising, and activation. Resolve compliance issues promptly and maintain documentation for audit requirements. Core Attributes Takes full ownership of commercial performance and proactively identifies risks and opportunities. Builds trusted partnerships and leads high-impact negotiations confidently. Creates compelling commercial plans that deliver profitable growth. Applies data, insight, and CRM tools to drive forecasting and performance improvement. Demonstrates strong financial acumen across P&L, margin, and trade spend. Leads teams with clarity and ambition, fostering a high-performance culture. Tackles underperformance quickly with effective corrective actions. Collaborates effectively across teams to align strategy and ensure delivery excellence. Required Skills & Experience Essential Strong sales leadership and people management experience. Proven commercial track record delivering revenue, margin, and profitable growth. Experience managing national accounts and complex negotiations. Advanced negotiation, influencing, and value-based selling skills. Expertise in forecasting, budgeting, and performance management. Strong analytical ability with CRM and sales data tools. Excellent communication, presentation, and stakeholder engagement skills. Experience influencing senior leadership. Degree in Business, Marketing, Management, or equivalent experience. Desirable Experience in senior sales leadership roles Exposure to category development, innovation, or cross-functional commercial projects.
May 06, 2026
Full time
National Account Manager Benefits £45K-£65K salary DOE 5% discretionary bonus Hybrid working: 4 office days, 1 home day Free onsite parking Supportive, inclusive culture aligned with company values Role Purpose The National Account Manager (NAM) leads strategic commercial relationships with key national retail and wholesale partners. The role drives profitable growth, builds long-term customer partnerships, and ensures commercial excellence across assigned accounts. Acting as the link between senior leadership and the sales organisation, the postholder develops and delivers joint business plans, manages full P&L responsibility, and oversees execution across in-store and digital channels. The NAM also supports the development of high-performing account teams and promotes data-driven, customer-centric decision-making. Key Responsibilities Build and manage strong commercial relationships with national customers, serving as the main contact for strategy, category reviews, and supply chain collaboration. Lead pricing, terms, contract, and promotional negotiations to deliver mutual value. Develop and execute Joint Business Plans (JBPs) aligned with business goals. Own full P&L for assigned accounts, achieving targets for revenue, volume, margin, and trade spend. Identify growth opportunities through distribution gains, NPD, and promotional programmes. Analyse performance, market trends, and competitor activity to inform strategy. Deliver accurate forecasting and partner with supply chain teams to maintain service levels. Manage and optimise trade spend, ensuring ROI and continuous improvement. Work cross-functionally with Marketing, Category, Finance, and Supply Chain to deliver customer initiatives. Lead internal account reviews, presenting insights, risks, and opportunities to senior stakeholders. Ensure flawless execution across stores and online, including pricing, merchandising, and activation. Resolve compliance issues promptly and maintain documentation for audit requirements. Core Attributes Takes full ownership of commercial performance and proactively identifies risks and opportunities. Builds trusted partnerships and leads high-impact negotiations confidently. Creates compelling commercial plans that deliver profitable growth. Applies data, insight, and CRM tools to drive forecasting and performance improvement. Demonstrates strong financial acumen across P&L, margin, and trade spend. Leads teams with clarity and ambition, fostering a high-performance culture. Tackles underperformance quickly with effective corrective actions. Collaborates effectively across teams to align strategy and ensure delivery excellence. Required Skills & Experience Essential Strong sales leadership and people management experience. Proven commercial track record delivering revenue, margin, and profitable growth. Experience managing national accounts and complex negotiations. Advanced negotiation, influencing, and value-based selling skills. Expertise in forecasting, budgeting, and performance management. Strong analytical ability with CRM and sales data tools. Excellent communication, presentation, and stakeholder engagement skills. Experience influencing senior leadership. Degree in Business, Marketing, Management, or equivalent experience. Desirable Experience in senior sales leadership roles Exposure to category development, innovation, or cross-functional commercial projects.
Brent Cross - FULL TIME / ONSITE JEWELLS - Jewellery that's fun, expressive, and all about YOU. We're looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You'll be the heartbeat of the business-leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you'll set the standard for excellence in every part of the store. No piercing experience? Don't worry-we'll provide full, accredited training so you can pierce with confidence and support your team in doing the same. What You'll Be Doing Lead with energy - Inspire, coach, and develop your team to deliver standout service, styling, and sales. Own performance - Take accountability for KPIs, sales growth, and store productivity. Manage inventory - Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly. Drive VM standards - Ensure displays are inspiring, on brand, and consistently updated to attract and excite customers. Deliver experiences - Ensure customers leave with jewellery they love and piercing experiences they'll rave about. Run operations - Manage appointments, cash handling, compliance, and store standards. Grow talent - Coach and develop future leaders, building a high performing team culture. Lead from the floor - Be the role model for energy, service, and style every day. What We're Looking For Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step). A commercial mindset with confidence in driving KPIs and sales. Strong inventory management skills with an eye for detail. A passion for visual merchandising with the ability to bring the brand to life on the shop floor. A natural coach who thrives on developing people and building winning teams. Confident, customer first, and excited to train as a certified piercer. Full time availability (40 hours per week), including evenings and weekends. Why You'll Love Working With Us Competitive salary + bonus + commission. Fully paid, accredited piercing training. Jewellery allowance, team discounts, and team competitions. Real career growth with a fast expanding global brand. A birthday day off-because everyone deserves to sparkle on their big day.
May 05, 2026
Full time
Brent Cross - FULL TIME / ONSITE JEWELLS - Jewellery that's fun, expressive, and all about YOU. We're looking for a Store Manager to take charge of one of our vibrant JEWELLS stores. You'll be the heartbeat of the business-leading the team, owning sales, and making sure every customer experience shines. From styling and piercing to managing inventory and creating inspiring visual displays, you'll set the standard for excellence in every part of the store. No piercing experience? Don't worry-we'll provide full, accredited training so you can pierce with confidence and support your team in doing the same. What You'll Be Doing Lead with energy - Inspire, coach, and develop your team to deliver standout service, styling, and sales. Own performance - Take accountability for KPIs, sales growth, and store productivity. Manage inventory - Oversee stock accuracy, deliveries, replenishment, and loss prevention to keep the store running smoothly. Drive VM standards - Ensure displays are inspiring, on brand, and consistently updated to attract and excite customers. Deliver experiences - Ensure customers leave with jewellery they love and piercing experiences they'll rave about. Run operations - Manage appointments, cash handling, compliance, and store standards. Grow talent - Coach and develop future leaders, building a high performing team culture. Lead from the floor - Be the role model for energy, service, and style every day. What We're Looking For Proven experience as a retail leader (Store Manager or strong Assistant Manager ready for the next step). A commercial mindset with confidence in driving KPIs and sales. Strong inventory management skills with an eye for detail. A passion for visual merchandising with the ability to bring the brand to life on the shop floor. A natural coach who thrives on developing people and building winning teams. Confident, customer first, and excited to train as a certified piercer. Full time availability (40 hours per week), including evenings and weekends. Why You'll Love Working With Us Competitive salary + bonus + commission. Fully paid, accredited piercing training. Jewellery allowance, team discounts, and team competitions. Real career growth with a fast expanding global brand. A birthday day off-because everyone deserves to sparkle on their big day.
Job Title: Chinese Speaking Team Leader Location: Stratford Salary: £26,000 - £30,000 per annum Role: Full-Time Permanent Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960's, in the heart of London's vibrant and bustling Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nation's most diverse food retailers. Working as a Team Leader for this people focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPI's. With experience in a supermarket, department store, fashion, or other fast paced retail environment, you will be career driven and be prepared to immerse yourself in the company culture and ethos. IDEAL CANDIDATE Mandarin or Cantonese speaker (Essential) A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business Current supervisory, team leadership, management experience and looking for career progression A can-do attitude, confident, passionate about people and achieving individually and as a team Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store Articulate, strong communication skills and able to demonstrate a track record of achieving targets A passion for customer experience and delivering retail excellence TEAM LEADER: KEY RESPONSIBILITIES As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door Maximising sales at every opportunity and maintaining positive standards Inspire the team to achieve maximum performance levels through driving teamwork Overseeing product availability, maintaining stock levels as well as organising stock Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment Help to develop a culture that ensures the customer is at the heart of every decision Driving service standards to achieve sales and exceed customer happiness targets Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered. If you're a career focused Deputy Manager or Team Leader who thrives in a face paced role in an agile environment and you're looking for a new challenge. APPLY NOW for immediate consideration. About us: This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
May 05, 2026
Full time
Job Title: Chinese Speaking Team Leader Location: Stratford Salary: £26,000 - £30,000 per annum Role: Full-Time Permanent Are you a dynamic and proactive Team Leader or Supervisor a looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960's, in the heart of London's vibrant and bustling Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nation's most diverse food retailers. Working as a Team Leader for this people focused company, you will motivate and inspire your team to provide only the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPI's. With experience in a supermarket, department store, fashion, or other fast paced retail environment, you will be career driven and be prepared to immerse yourself in the company culture and ethos. IDEAL CANDIDATE Mandarin or Cantonese speaker (Essential) A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work Experience working in an environment focused on speed without compromising service essential, this should be within a retail, hospitality or leisure business Current supervisory, team leadership, management experience and looking for career progression A can-do attitude, confident, passionate about people and achieving individually and as a team Punctual, reliable and willing to go the extra mile, you will thrive on hitting targets and love the buzz of a large retail store Articulate, strong communication skills and able to demonstrate a track record of achieving targets A passion for customer experience and delivering retail excellence TEAM LEADER: KEY RESPONSIBILITIES As a Team Leader you will lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door Maximising sales at every opportunity and maintaining positive standards Inspire the team to achieve maximum performance levels through driving teamwork Overseeing product availability, maintaining stock levels as well as organising stock Ensure the store delivers excellent retail standards, outstanding freshness and ensure the team works within a safe environment Help to develop a culture that ensures the customer is at the heart of every decision Driving service standards to achieve sales and exceed customer happiness targets Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered. If you're a career focused Deputy Manager or Team Leader who thrives in a face paced role in an agile environment and you're looking for a new challenge. APPLY NOW for immediate consideration. About us: This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.Start your journey today. Apply now or find us online: Web: McCarthy Recruitment LinkedIn: McCarthy Recruitment Facebook: McCarthyRecruitment Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
What's this role about? As part of our Retail team, you'll be joining our Store in Hampstead on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long-term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you. England, United Kingdom of Great Britain and Northern Ireland
May 05, 2026
Full time
What's this role about? As part of our Retail team, you'll be joining our Store in Hampstead on a full-time permanent basis as our Store Manager, who is responsible for ensuring the store achieves targets, delivers results with commercial and operational excellence. What you'll be doing Planning the long-term Store goals Managing the overall store operations and performance Leading the store team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided Managing stock levels and making key decisions about stock control to minimise loss Ensuring that promotions, sales and merchandising instructions are carried out to expected standards Taking responsibility for recruitment and retaining talent Conducting regular performance reviews and probation reviews What you'll ideally bring to the role You'll have previous retail management experience in a similar size operation A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering exceptional customer service through your team Be highly visual and have excellent commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skills What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Fully funded health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you. England, United Kingdom of Great Britain and Northern Ireland
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career!
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
May 05, 2026
Full time
Boutique Manager - Luxury Beauty Flagship Overview We are seeking a commercially driven and service-led Boutique Manager to lead a prestigious flagship standalone location for a globally recognised luxury beauty house. This is a unique opportunity to take ownership of a high-profile, experience-led retail environment, where exceptional client service, storytelling, and elevated in-store experiences are at the heart of the brand. This role requires a strong leader who can seamlessly balance commercial performance with a hospitality-led approach, creating a destination that goes beyond traditional retail. You will act as a true brand ambassador, bringing heritage, product expertise, and experiential retail to life. Key Responsibilities Leadership & Team Development Lead, inspire, and develop a high-performing team, fostering a culture of excellence, accountability, and collaboration Conduct regular 1-2-1s, PDPs, and coaching sessions to drive individual and team performance Recruit, onboard, and train team members to deliver exceptional service aligned with brand standards Act as a role model on the shop floor, maintaining strong presence and leading by example Client Experience & Service Excellence Deliver a luxury, personalised, and immersive customer journey, ensuring every client interaction feels tailored and memorable Embed a consultation-led selling approach, focusing on building long-term relationships and trust Drive a strong clienteling culture, ensuring consistent CRM usage, follow-ups, and appointment-based selling Create a welcoming, hospitality-driven environment, offering elevated in-store experiences and services Commercial Performance & KPIs Take full ownership of store performance, driving sales against targets including ATV, UPT, conversion, and CRM capture Analyse daily, weekly, and monthly performance data to identify opportunities and implement action plans Maximise revenue through strategic initiatives such as events, partnerships, and client outreach Maintain strong awareness of local market trends and competitor activity Retail Operations & Standards Oversee all operational aspects of the boutique, including stock management, deliveries, cash handling, and compliance Ensure visual merchandising standards reflect the brand's luxury positioning and storytelling Maintain a seamless and efficient operational structure to support commercial success Uphold all health & safety and company policies Events, Partnerships & Brand Building Plan and execute in-store events, workshops, and VIP experiences to drive engagement and footfall Build relationships with local businesses, luxury partners, and key community networks Leverage brand storytelling to enhance visibility and position the store as a destination within the local market Collaborate with internal teams on campaigns, launches, and activations Key Requirements Proven experience in a Store Manager or senior leadership role within luxury or premium retail (beauty, fashion, or lifestyle) Strong commercial acumen with a track record of delivering and exceeding sales targets Passion for clienteling and building long-term customer relationships Experience leading small to medium-sized teams in a high-service environment Confident in hosting events and creating experiential retail moments Highly organised with strong operational and analytical skills Natural leader with excellent communication and coaching ability Profile Service-led, with a genuine passion for delivering exceptional customer experiences Commercially aware, with the ability to translate strategy into results Warm, engaging, and confident in building relationships both internally and externally Detail-oriented, with a strong appreciation for luxury standards and presentation Adaptable and proactive, thriving in a dynamic, evolving retail environment The Opportunity This role offers the chance to lead a flagship space that combines retail, service, and experience in a truly unique way. You will play a key role in shaping the store's identity, driving performance, and building a loyal client base, while representing a brand known for its heritage, innovation, and commitment to excellence.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us
May 05, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every store, there is a talented Five Guys General Manager who manages, controls and is accountable for the store's day-to-day operations and results. This includes: leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our General Managers are our brand ambassadors; they ensure we deliver an excellent level of customer service while demonstrating leadership, coaching and direction. They bring our values to life for their team and our customers. REWARDS An achievable 30% bonus scheme - paid quarterly An additional Secret Shopper bonus worth up to 2,000 High Performer Awards and Bonus's Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Private medical via Vitality Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS Days out and social events Invite to the annual General Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A GENERAL MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Being accountable and responsible for your entire store and people within, leading from the front and being hands-on, working on the line and in the dining area Creating an awesome working environment where people are happy to come to work and have fun while role modelling our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Developing and managing the team, while supporting the delivery of perfect burgers and fries - jumping in and working on the line shoulder to shoulder with our Crew and Managers Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Your store will need to run smoothly on the day-to-day operations and think about long-term planning. Spotting potential and developing your team to ensure there is a strong talent pipeline Responsible for managing any HR issues while also being able to reward and recognise when needed Demonstrate close attention to detail WHAT YOU BRING TO THE TABLE Experience: You have a minimum of 2+ years of General Management experience in a high-volume hospitality or QSR environment. You are a seasoned operator who knows how to run a business. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Expertise: You have full P&L ownership. You are an expert at driving top-line sales, managing complex budgets, and controlling costs (Labour/COGS) to maximise GP without compromising on quality. Strategic Leadership: You don't just manage a team; you build a culture. You have a history of developing managers, planning succession, and creating a strong talent pipeline. Operational Excellence: You set the standard. You have total command of Food Safety, Health & Safety compliance, and maintaining 5-star hygiene ratings across the business. INCREDIBLE CAREERS WITH FIVE GUYS Your next step would be taking on a higher volume store, New Store opening, Area Trainer, District Manager or a role in the Support Office Five Guys isn't just a job - it can be a career! If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us