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De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments. Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester. At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues. Hospitality & Events Trainee - Supervisor Apprenticeship Are you exploring your career options or considering an alternative to university? Why not kickstart your career in hospitality with De Vere as a Hospitality & Events Trainee - Supervisor Apprenticeship and join our Emerging Leader Programme? At De Vere Tortworth Court, our Emerging Leader Programme is designed for individuals who are passionate about hospitality, events, and delivering exceptional guest experiences. This structured development programme will give you the skills, experience, and confidence to begin a successful career in the industry. What to expect as a Hospitality & Events Trainee - Supervisor Apprenticeship: The programme runs for 15-18 months, during which you will gain hands on experience across a range of departments that make a large hotel and events venue run smoothly. By the end of the programme, you will have developed the skills and knowledge required to progress into your first supervisory role within hospitality. You will also have the opportunity to achieve a nationally recognised Level 3 Hospitality Supervisor apprenticeship qualification (if you don't already hold one). Programme Structure You will begin with a 6 month foundation phase, rotating through six core departments: Conference & Events, Bar, Restaurant, Reception, Housekeeping, and Kitchen. This will give you a well rounded understanding of hotel operations. Following this, you will complete two additional 3 month rotations-one aligned with business needs and one based on your personal interests-where you will begin to develop your supervisory skills and take on more responsibility. In the final 3-6 months, you will specialise in your chosen department, focusing on building the expertise needed for your future career path. Throughout the programme, you will be supported by a dedicated mentor and take part in development days alongside other Emerging Leaders, as well as additional training and qualifications. Start Date & Working Hours This is a full time programme starting on Tuesday 1 September 2026. Due to the nature of hospitality, you will work a variety of shifts including early mornings (from 6 am), evenings, and late finishes (up to 2 am for events), across weekdays and weekends. The Pay & Benefits: In addition to a structured and supportive development programme, we offer the following to those who join us as a Hospitality & Events Trainee - Supervisor Apprenticeship: £26,728 per annum (to be reviewed in April 2027) A £1,000 completion bonus and bespoke gift upon finishing the programme / your apprenticeship A friendly and inclusive working environment where individuality is valued An additional paid day off for your birthday, plus a £20 Love2Shop voucher Complimentary 2 night stay at a De Vere property for your employment anniversary, plus long service rewards and staff room rates from £50 per night Free meals whilst on duty

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it's shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We're a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you're looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher. Overview Are you a seasoned professional with a passion for building strong client relationships and leading high performing teams? Do you have extensive experience in DB pensions administration or consultancy and a proven track record of delivering exceptional client service? If so, we have an exciting opportunity for you! We're looking for a Head of Client Relations to join our Pensions Administration business. In this pivotal role, you'll shape and lead our client relationship strategy, ensuring trustee boards, corporate clients, and advisers receive outstanding service, proactive communication, and strategic partnership. How you'll make an impact Lead Strategic Client Relationships: Position our business as a trusted partner to trustees and sponsoring employers, driving a client centric culture across our teams. Inspire and Develop a High Performing Team: Lead, coach, and develop a team of Client Executives, fostering a culture of proactive relationship management and continuous improvement. Engage with Clients and Stakeholders: Build strong, strategic relationships with trustee boards, governance committees, employers, and advisers, while acting as the senior escalation point for complex issues. Champion Governance and Risk Management: Ensure robust governance structures, compliance, and risk management across client accounts. Drive Commercial Success: Support contract renewals, fee reviews, and new business opportunities while monitoring financial performance and improving profitability. Lead Transformation and Innovation: Identify and drive improvements in client experience, digital engagement, and service transparency. About You To succeed in this role, you'll need: Extensive experience in pensions administration or consultancy with significant client facing responsibilities. Proven leadership experience managing client facing teams. Strong knowledge of DB and/or DC pensions legislation, scheme governance, and operational processes. Excellent communication, presentation, and negotiation skills. Commercial acumen, including fee structures, contract management, and profitability. The ability to build trust quickly and maintain long standing strategic relationships. Desirable PMI qualifications or equivalent pensions training. Experience in transformation, digital client engagement, or service redesign. Knowledge of industry developments such as dashboards, GMP equalisation, and de risking activity. Why Join Us? At Gallagher Benefit Services, we're committed to delivering tailored and comprehensive insurance and risk management solutions. We invest in our people's health, financial well being, and career growth, aligning with their goals to create a thriving workplace. If you're ready to take the next step in your career and make a real impact in the pensions administration space, we'd love to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days. Defined contribution pension scheme, which Gallagher will also contribute to. Life insurance, which will pay 4x your basic annual salary, which you can top up to 10x. Income protection - we'll cover up to 50% of your annual income, with options to top up. Health cash plan or Private medical insurance. Other benefits include: Three fully paid volunteering days per year. Employee Stock Purchase plan, offering company shares at a discount. Share incentive plan, HMRC approved, tax effective, stock purchase plan. Critical illness cover. Discounted gym membership, with over 3,000 gyms nationally. Season ticket loan. Access to a discounted voucher portal to save money on your weekly shop or next big purchase. Emergency back up family care. And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, colour, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state or local laws. Equal employment opportunity will be extended in all aspects of the employer employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Director of Studies (DoS) Job Description Title: Director of Studies (DoS) Job Type: Residential, Full-Time Reports to: Academic Manager Responsible for: ADoS, Teachers, Students and Group Leaders Country: United Kingdom Dates: 27th June to 30th July 2026 Location: London King's, London Uxbridge, Reading Dover, Oxford, Edinburgh Mission Statement Move Language Ahead is committed to providing industry leading safe, educational, and cultural programmes to students from around the world. Students, families, and agents from around the world have chosen MLA for the quality of our language courses, for the established trust of our brand, and for the meticulous attention to detail in our packages. The MLA formula for a summer centre is a unique blend of many full day and half day excursions, an amazing activity programme and specialised language path. In this way we have broken the barriers of the traditional summer language course. Welfare and Safeguarding Statement MLA is committed to the welfare and safeguarding of children, young people and adults at risk. All students should expect to feel safe within all areas of our seasonal programme. The primary concern at all times is the interests and safety of each student and the organisation takes all reasonable steps to protect children from harm, discrimination or degrading treatment and to uphold their rights. MLA staff working with young learners will all go through our safer recruitment process including online or face to face interviews, record checks of references and background checks, in line with the country's regulations, to ensure they are able to work with young people, provide evidence of qualifications and work experience as part of the process and according to our Safeguarding Policy, Preventing Sexual Harassment and Prevent Policy. Position Overview Ensure the planning, delivery and smooth running of the academic programme Monitor effective completion of all tasks Allocate students to classes and make changes if necessary Assign level and material to classes Organise inductions, and CPD sessions for teachers and Group Leaders Represent MLA values Report to the Academic Manager 6 days per week (Monday to Saturday) Residential employment includes all meals and accommodation Position duration: 4 weeks, 27th June to 30th July 2026. Possibility of extension in some centres. The post of Director of Studies is a senior position, and the successful candidate will be a member of the school's management structure. The holder has the key task of leading and managing the academic life of the centre, and plays a crucial role in whole school strategy and development. You will inspire teachers to deliver high quality, communicative Task Based EFL lessons promoting the welfare of students and adhere to, and comply with the MLA Safeguarding Policy. DoSs are also responsible for communicating with the Centre Director and Group Leaders about academic related matters. Summer centres are very busy places and there may be duties to perform in addition to those detailed here. Requirements Essential Must have a UK passport/right to work in the UK, and a valid DBS (England & Wales) or PVG (Scotland). If you're based outside the UK, also a Criminal Record Check from your country of residence Proven suitability to work with students under 18: at least 2 references EFL experience teaching teenagers Be proficient in the use of IT DELTA / Trinity DipTESOL / MA TESOL completed (or in progress if you have a TEFL Level 5 certificate) PGCE or PGCE PCET: Post Graduate Certificate in Education with ELT/TESOL PGCE in English or Foreign Languages or DELTM plus a TEFL Level 5 certificate (CELTA / Trinity CertTESOL or equivalent Ofqual recognised standards) Master's degrees (MA/MSc etc) in ELT/TESOL or related subjects are also accepted but cannot be considered without a supervised teaching practice component Desirable EFL Summer School Teaching/Managerial experience in Ireland or the UK Teacher Management experience Teacher Training experience Enhanced DBS/PVG registered on the Update Service First Aid Qualification Person Specification Ability to develop positive relationships with students, earning their trust whilst maintaining proper professional boundaries Display absolute commitment to the highest standards of professional behaviour and, at all times, to promoting the welfare and safeguarding of children Excellent communication skills (verbal, written and interpersonal) Be committed to continuous personal and professional development Team player Motivate and inspire teachers sensitively and constructively and, where necessary, challenge colleagues assertively Self motivated and passionate about driving up standards in management, teaching and learning Be determined, well organised and extremely hard working Ability to work accurately and calmly, and show resilience when under pressure Be supportive and help staff with the use of IT Ability to provide creative ideas to supplement programme curriculum to facilitate learning Be willing and able to contribute to the wider extracurricular and pastoral life of a summer school Customer orientated approach: highly aware of cultural sensitivities. Communicate clearly and persuasively with Group Leaders and students to ensure procedures are followed Ready to initiate and manage change, where necessary Schedule Residential DoS contracts a 6 day week with one 24 hour period off per week are based on up to 42 working hours over a 7 day session with one day off per week. You will not be required to go on excursions, join activities or any pastoral care outside your duties. However, MLA programmes are hard work, and you might be requested to assist outside your working hours to ensure the smooth running of the centre. Please note that due to the logistics of the employment, you may be required to be moved to another centre where extra staff are required, in which case we will cover all the travel expenses that may be incurred. Key Position Accountabilities Academics in the centre Take overall responsibility for all aspects of teaching and learning within the school Develop and implement MLA's educational philosophy and foster a culture of best practice Manage the MLA Boards software and keep all records up to date Be available to Group Leaders, listen carefully and respectfully, and accommodate their requests as much as possible while ensuring MLA procedures are followed Be flexible and aware of cultural differences when explaining academic decisions/procedures to Group Leaders Advise the Academic Manager on all academic matters in the centre and request assistance from Head Office Attend any management training or meetings as required Support the Centre Director and work collaboratively with Centre Administrator and Activity Manager to ensure the successful running of the centre and programme when necessary; including assisting in the staff induction and take an active part in discussion and feedback Promote and develop the academic curriculum and academic life of the school Complete all administrative tasks required efficiently Centre and classroom set up Manage student admissions and monitor arrangements for placement tests Cover lessons when necessary and motivate students to improve their learning skills Organise certificates and graduation ceremony Staff Management Lead and manage the Academic Team in the centre by encouraging, supporting and challenging teachers and ADoSs to maintain MLA's high academic standards Ensure there is a clear communication channel with staff and have an open door policy Monitor staff performance and teachers prompt completion of all administrative tasks required Ensure teachers prepare lessons and adapt material/stages to their class composition Chair academic meetings in the centre Be the first port of call for any teacher in need of advice or support Cover for absent staff; arrange cover for absent staff: record and monitor all absences Supervise the preparation of student reports within agreed deadlines Inform the Academic Manager of all Continuous Professional Development programmes and academic needs in the centre Delegate tasks to the ADoS with necessary support and guidance Training & CPD Support teachers in delivering the Task Based learning syllabus Work with the ADoS in designing all Continuous Professional Development programmes Carry out inductions If TEFLQ, carry out formal observations and appraisals in line with the MLA observation guidelines and rubric Inspire and encourage teachers to deliver CPD sessions for teachers and Group Leaders in relation to the centre needs Complete all required pre employment training Attend the in person induction training and take an active part in discussions Read and understand MLA policies sent during the recruitment process Read, understand and adhere to the guidelines set out in your Handbook Be open to feedback during appraisals and set your own developmental goals for you to work on during your time with MLA . click apply for full job details

Graduate Mechanical Engineer / Water - Croydon & Exeter (Summer 2026 starts) AECOM Our Mechanical engineering team supports clients with the management of their assets, ranging from designing new build treatments works to assessing existing plant and machinery. They play a key role in helping clients develop new assets or improve existing ones, offering improved performance and efficiency. In water engineering, we examine hydraulics to calculate and specify pump systems, develop plant room layouts, ensure designs meet performance and safety standards, and initiate control philosophies before collaborating with other designers. Job Responsibilities Pumping calculations and specifications. Production of system schematics. Production of equipment and drive schedules. Production of engineering specification documents in relation to hydraulics and pump systems. Working with clients to assist with project delivery, asset and network performance and design. Production of lifting, access and maintenance plans. Liaise with internal and external design teams, clients and contractors as appropriate. Provision of timely reporting to both the client and internal team lead.

Full Time Position - Competitive Salary (depending on experience) Sopwell House is a beautiful luxury Georgian country house hotel and spa located in the heart of Hertfordshire. Set within 12 acres of serene countryside, just 20 minutes from London St Pancras, the hotel offers 126 stylish rooms and suites, an award winning spa, and a range of exceptional dining experiences. Our commitment to personalised service, attention to detail, and warm hospitality has made Sopwell House a standout destination for both leisure and business guests. We are seeking a driven and experienced Rooms Division Manager to join our senior leadership team. As the Rooms Division Manager, you will be responsible for overseeing the smooth and efficient running of Front Office, Housekeeping, Concierge, Guest Relations, and Night Teams, ensuring the highest levels of guest service and operational excellence throughout. You will be a strong leader who thrives in a fast paced environment, is passionate about guest experience, and has a keen eye for detail. This is a hands on role requiring a strategic thinker with a focus on team development, process improvement, and consistent delivery of standards. Your role in our Family: Lead, motivate and support the Front Office and Night team, Housekeeping and Maintenance. Ensure the highest levels of guest satisfaction through exceptional service delivery. Drive key performance metrics including occupancy, guest feedback, and operational efficiency. Work closely with other departments including Sales, Revenue, and F&B to align strategies and maximise profitability. Develop and implement procedures to enhance the guest experience and streamline operations. Recruit, train, and mentor team members, fostering a culture of excellence and accountability. Ensure compliance with health & safety, fire regulations, and company policies. What makes you the perfect fit? Proven experience in a similar senior Rooms Division or Front of House management role, ideally in a 5-star hotel environment. A genuine passion for hospitality and delivering outstanding guest service. Strong leadership, communication, and organisational skills. Commercial awareness and a solid understanding of revenue management and budgeting. Experience working with hotel PMS (e.g., Opera, Protel, or similar systems). Hands on, approachable, and results focused with a calm and professional demeanour. The Best Bit: Discounted Food and Beverage and accommodation. 28 days holiday, plus an extra day off on your birthday. 30% discount on spa treatments and spa days. 10% discount on spa products. 'Introduce a Friend' bonus when you recommend someone to join our team. Staff meals provided on duty. Hotel discounts through our Pride of Britian affiliation. How to Apply: If you are a dedicated hospitality professional ready to take on this exciting challenge, we'd love to hear from you! Please submit your CV and cover letter, explaining why you are the perfect fit for this role. All applicants must have the right to live and work in the UK. Please be advised that if you have not received a response within 14 days, please assume that your application has not been successful on this occasion. Sopwell House is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

At Sword, we're building AI to heal billions and unlock humanity's full potential. In doing so, we're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need-and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women's health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. Role Sword Health is seeking a growth-oriented CSM with an essential NHS background. You will manage the end-to-end client lifecycle, focusing on navigating complex NHS procurement, governance, and stakeholder landscapes to drive retention and account expansion. What You Bring NHS Expertise: Deep knowledge of NHS operations and stakeholder management is essential. Experience: 2+ years in Customer Success, Account Management, or Implementation (bonus points for hitting growth targets). Data Fluency: You're a pro at using Excel/Google Sheets to tell a compelling story through metrics. Startup Grit: You're adaptable, highly organized, and bring a no-ego approach to a fast-paced environment. AI Proficiency at Sword Health AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework - be ready to share real examples of how AI is already part of how you work. Explorer (Level 1) - Uses AI daily to boost personal productivity Builder (Level 2) - Creates workflows and tools that elevate the whole team Integrator (Level 3) - Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. What you'll be doing Lifecycle Management: Lead implementation and post-sale experiences for a diverse portfolio, prioritizing NHS accounts. Strategic Growth: Develop account plans to maximize lifetime value, identify expansion opportunities, and exceed clinical/economic targets. Project Oversight: Navigate NHS-specific compliance and procurement frameworks to ensure seamless project delivery. Data-Driven Insights: Use quantitative reporting and business reviews to demonstrate ROI and storytell product value. Relationship Building: Act as a trusted advisor to partners, managing both proactive strategy and reactive queries. What you need to have Mandatory: Direct experience working in or with the NHS (operational, procurement, or partnership roles). Experience: 2+ years in Customer Success, Implementation, or Account Management (startup experience preferred). Analytical Skills: Proficient in data tools (Excel/Google Sheets) to track growth metrics and account health. Communication: Exceptional presentation and constructive push-back skills to align client expectations. Mindset: Highly organized, collaborative, no-ego approach, and a bias toward action in fast-paced environments. £42,879 - £67,381 a year This range includes base, variable and equity. These compensation bands are just the starting point. Once someone joins and proves they're outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company's estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below. UK - Sword Benefits & Perks Health insurance Meal allowance Equity shares Flexible working hours Remote-first company Paid company holidaysFree digital therapist for you and your family Note: Please note that this position does not offer relocation assistance. Candidates must have the right to work in the UK and be based in the UK. Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

Location Park Plaza Westminster Bridge London, United Kingdom Assistant Spa Manager Opening! - Park Plaza Westminster At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as our Assistant Spa Manager you will be responsible for overseeing the operations of the luxurious spa and gym facilities. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can do approach who leads and delivers a memorable experience for every guest. Benefits As our Assistant Spa Manager, you will receive: Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all teammembers start with 30 days of holiday per year - including bank holidays, increasing with years of service! Two free meals per day, every day (including your day off if you choose to come in!) Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & mor Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Departmental productivity & service incentive scheme Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events As an Assistant Spa Manager here, you will: Manage the spa team, ensuring the smooth day-to-day operation of all spa facilities, including treatment rooms, swimming pool, sauna, steam room and gym. Be responsible for the upkeep and operation of the hotel's fitness centre, including reporting and escalating maintenance or cleanliness issues where required, and sustaining safety practices. Have motivation, energy and attention to detail at the forefront of everything you do. Have an organised, impeccably clean and well-presented environment from your team including the pool areas. Work with our brand partner to ensure our spa offering is coherent and creative. Be business minded, understand your P&L, maximise revenue opportunities, control costs to optimise overall profitability and implement quality controls. A capacity for hard work, natural ability to get on with people and a passion for high quality spa experience are a must. Create a warm and welcoming atmosphere, address guest concerns or complaints promptly. Continuously seek ways to enhance the spa experience for our guests and implement improvements accordingly. Recruit, train, and manage a skilled team of spa professionals, including therapists, receptionists, and support staff. Fostering a positive and collaborative work environment. Ensure compliance with health and safety regulations, maintaining a clean, hygienic, and safe environment for guests and staff. What we'll need from you: Proven experience as a Head Spa Therapist/ Senior Spa Therapist Strong leadership and interpersonal skills Help to drive the financial performance of the spa In-depth knowledge of spa operations, including spa therapies, products, and equipment. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award winning restaurants and bars.

Role Overview At JA Mar Hall, we are committed to elevating our guest experience towards Forbes Travel Guide luxury standards. We are seeking a confident, hands on Food and Beverage Supervisor who will play a key role in delivering exceptional service and supporting the leadership team across all food and beverage operations. With a strong focus on restaurant service, this role is ideal for someone who thrives on the floor, leads by example, and takes pride in delivering refined, attentive, and personalised guest experiences. You will also demonstrate flexibility to support across all food and beverage outlets including bar, breakfast, afternoon tea, and events. Key Responsibilities Service Leadership Take an active supervisory role in the delivery of food and beverage service, with a primary focus on the restaurant. Lead service shifts, ensuring smooth, efficient, and high-quality guest experiences. Be present and visible on the floor, supporting the team and engaging with guests. Step into a leadership role in the absence of managers, ensuring continuity of standards. Restaurant Excellence Drive exceptional restaurant service standards, ensuring attention to detail in every aspect of the guest journey. Support the delivery of refined and personalised service in line with luxury expectations. Assist in implementing and maintaining SOPs to ensure consistency and quality. Lead by example in service style, presentation, and guest interaction. Team Support and Development Supervise and support food and beverage assistants during service. Provide on the job coaching, guidance, and feedback to team members. Support daily briefings, ensuring the team is informed, confident, and service ready. Foster a positive, professional, and high performing team environment. Multi Outlet Support Demonstrate flexibility to support across all food and beverage operations including restaurant service, gallery bar, breakfast, afternoon tea, weddings, meetings, and events. Adapt to business needs, supporting peak periods and special functions. Standards and Guest Experience Ensure all service areas are presented to a luxury standard at all times. Handle guest feedback confidently and professionally, escalating where required. Support the implementation of brand standards and evolving Forbes level service expectations. Operational Responsibilities Assist with opening and closing procedures across outlets. Ensure cleanliness, organisation, and readiness of all service areas. Support stock control, mise en place, and smooth service flow. Maintain compliance with health, safety, and licensing standards. About You Previous experience in a restaurant or hotel food and beverage supervisory role. Strong passion for restaurant service and guest experience. A hands on, proactive approach with confidence leading shifts. Excellent attention to detail and presentation standards. Strong communication and team leadership skills. Flexible and adaptable, with the ability to work a variety of shifts across the week. A desire to grow within a luxury hospitality environment. Why Join Us Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge. Free luxury leisure club membership. Discounted membership for friends & family. 50% discount on Spa treatments. Golf day discounts for you, friends, and family. 50% discount on food for you +3 guests, and 25% off beverages. Discounts on overnight stays for JA Mar Hall and our sister properties. Friends & family hotel rates. Access to Wisdom, our confidential wellbeing support programme. Access to exclusive £100 room rates across the PoB Hotels collection. Free on site parking and complimentary use of leisure facilities. Uniform provided (role dependent). Recommend a Friend bonus scheme.