• Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
  • Sign in
  • Sign up
  • Home
  • Find Jobs
  • Register CV
  • Advertise jobs
  • Employer Pricing
  • IT Jobs
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

36 jobs found

Email me jobs like this
Refine Search
Current Search
senior account manager paid social
Ipsum
Bid Manager
Ipsum
Bid Manager - North West What s in it for you We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it. 25 annual leave plus bank holidays with the option to buy more Group Personal Pension Plan Career development and progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support and counselling services Cycle to Work scheme Discount club - supermarkets, phone bills, gyms and more Life assurance cover Long service recognition Active local social committees Regular social events Paid volunteering opportunities in your community About the role As Bid Manager, you ll play a key role in delivering strategic and complex major project and private networks tenders within the non?regulated Power sector. Working as part of a high?performing technical team based in Wakefield, you will lead the development of compelling, high?quality submissions for major customers. Reporting to the Head of Strategic Bids, and working closely with the Head of Major Project Sales, the Group Business Development Director and other senior stakeholders, you will help shape and execute the tendering strategy that underpins Ipsum s year?on?year growth. You will collaborate closely with major projects operations and wider management teams to build tendering approaches aligned to key account plans, ensuring capability, capacity, quality and compliance are at the forefront of every submission. From storyboarding and scripting original content to managing the full tender lifecycle, you will drive best?in?class processes that support clarity, consistency and strong governance. This is a hands?on, high?impact role ideal for someone with an LV/HV background, strong project management skills and the confidence to engage effectively with a wide range of stakeholders. As a Bid Manager you will Develop and execute the business growth strategy alongside key stakeholders, producing compelling submissions and maintaining a strong CRM and opportunity pipeline through market research and trend analysis. Build new customer relationships and generate opportunities, supporting end?to?end pre?qualification and tendering events including storyboarding, content creation, governance checks and best?in?class submission delivery. Oversee the quality, consistency and governance of all tender content, while managing a central content library, leading continuous improvement of tendering processes and ensuring alignment with Group standards. Collaborate with internal teams, subject matter experts and business leaders to develop high?scoring proposals, manage tender milestones and KPIs, and produce monthly tendering activity plans and reports. Provide clear visibility of new opportunities through accurate management reporting of the PQQ and tender pipeline, including updates for senior stakeholders and board?level reviews. About you You bring strong experience in business development tendering within fast?paced, agile and matrixed environments, with a deep understanding of customer tendering events, procurement processes and online portals. You have proven success managing pre?qualifications and tender submissions, creating compelling presentations and high?scoring responses, and clearly articulating how opportunities were converted into wins. You operate confidently at both a strategic and tactical level, with solid knowledge of the UK utilities sector particularly LV/HV power and an appreciation for the growing importance of digitalisation and data within the industry. You are highly organised, detail?focused and able to manage shifting priorities to meet strict deadlines. With exceptional written communication skills, you simplify complex information into clear, logical responses. You build strong relationships with internal stakeholders and external customers, presenting confidently and contributing positively to a collaborative team environment. You challenge constructively, bring fresh ideas, and champion continuous improvement. Technically strong, you are proficient with Microsoft Office, Teams and SharePoint, and hold a relevant degree, with APMP membership considered an advantage. Our commitment to Equal Opportunities We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps If you re interested in this opportunity, please apply or reach out to the Talent Team for more info!
May 08, 2026
Full time
Bid Manager - North West What s in it for you We believe in looking after our people, and it shows. When you join Ipsum, you re not just taking a job you re starting a career with real support behind it. 25 annual leave plus bank holidays with the option to buy more Group Personal Pension Plan Career development and progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP? and Mental health support and counselling services Cycle to Work scheme Discount club - supermarkets, phone bills, gyms and more Life assurance cover Long service recognition Active local social committees Regular social events Paid volunteering opportunities in your community About the role As Bid Manager, you ll play a key role in delivering strategic and complex major project and private networks tenders within the non?regulated Power sector. Working as part of a high?performing technical team based in Wakefield, you will lead the development of compelling, high?quality submissions for major customers. Reporting to the Head of Strategic Bids, and working closely with the Head of Major Project Sales, the Group Business Development Director and other senior stakeholders, you will help shape and execute the tendering strategy that underpins Ipsum s year?on?year growth. You will collaborate closely with major projects operations and wider management teams to build tendering approaches aligned to key account plans, ensuring capability, capacity, quality and compliance are at the forefront of every submission. From storyboarding and scripting original content to managing the full tender lifecycle, you will drive best?in?class processes that support clarity, consistency and strong governance. This is a hands?on, high?impact role ideal for someone with an LV/HV background, strong project management skills and the confidence to engage effectively with a wide range of stakeholders. As a Bid Manager you will Develop and execute the business growth strategy alongside key stakeholders, producing compelling submissions and maintaining a strong CRM and opportunity pipeline through market research and trend analysis. Build new customer relationships and generate opportunities, supporting end?to?end pre?qualification and tendering events including storyboarding, content creation, governance checks and best?in?class submission delivery. Oversee the quality, consistency and governance of all tender content, while managing a central content library, leading continuous improvement of tendering processes and ensuring alignment with Group standards. Collaborate with internal teams, subject matter experts and business leaders to develop high?scoring proposals, manage tender milestones and KPIs, and produce monthly tendering activity plans and reports. Provide clear visibility of new opportunities through accurate management reporting of the PQQ and tender pipeline, including updates for senior stakeholders and board?level reviews. About you You bring strong experience in business development tendering within fast?paced, agile and matrixed environments, with a deep understanding of customer tendering events, procurement processes and online portals. You have proven success managing pre?qualifications and tender submissions, creating compelling presentations and high?scoring responses, and clearly articulating how opportunities were converted into wins. You operate confidently at both a strategic and tactical level, with solid knowledge of the UK utilities sector particularly LV/HV power and an appreciation for the growing importance of digitalisation and data within the industry. You are highly organised, detail?focused and able to manage shifting priorities to meet strict deadlines. With exceptional written communication skills, you simplify complex information into clear, logical responses. You build strong relationships with internal stakeholders and external customers, presenting confidently and contributing positively to a collaborative team environment. You challenge constructively, bring fresh ideas, and champion continuous improvement. Technically strong, you are proficient with Microsoft Office, Teams and SharePoint, and hold a relevant degree, with APMP membership considered an advantage. Our commitment to Equal Opportunities We re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we re committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps If you re interested in this opportunity, please apply or reach out to the Talent Team for more info!
Bechtle UK
Team Leader / Account Manager
Bechtle UK Northampton, Northamptonshire
Team Leader / Account Manager Salary: £35K - £50K + Personal Commission & Team Performance Bonus Location: Northampton (Office based) We're looking for a motivated and experienced Team Leader and Account Manager to drive success in our Northampton office. As a Team Leader/Account Manager at Bechtle, you will take ownership of leading and managing the Northampton sales team while simultaneously overseeing and developing your own portfolio of customer accounts. In this dual role, you will provide day-to-day leadership to a team of IT sales professionals-setting clear expectations, driving a sales team, and coaching individuals on sales techniques, pipeline management, and account development. Alongside your leadership duties, you will actively contribute to revenue by managing personal accounts, engaging with customers and channel partners, pursuing new business opportunities, and ensuring both team and individual performance supports the wider growth objectives of the Northampton office Sales Leadership & Team Management Lead, motivate, and manage a team of 7-10 IT sales professionals, setting clear expectations and standards. Coach team members on sales technique, pipeline management, account development, and channel best practice. Drive a disciplined sales cadence including forecasting, pipeline reviews, 1:1s, and performance management. Recruit, onboard, and develop new sales talent as the team grows. Player / Manager Responsibilities Manage and grow a portfolio of personal accounts, contributing directly to revenue. Lead by example through strong sales execution, customer engagement, and partner management. Balance personal sales targets with team leadership responsibilities. Growth & Performance Deliver consistent revenue growth for the Northampton office. Implement and embed sales processes aligned with wider business best practice. Work closely with senior leadership to support strategic initiatives and expansion plans. Channel & Customer Engagement Build and maintain strong relationships with vendors, distributors, and key channel partners. Support the team in developing long-term customer relationships and expanding account penetration. Stay current on IT market trends, vendor programmes, and competitive positioning Skills & Experience Required Proven experience in IT sales, ideally within the IT Channel (VAR, MSP, distributor, or vendor environment). Previous experience leading or mentoring a sales team (formal management experience preferred). Demonstrated success in a player/manager or senior sales role. Strong commercial awareness with the ability to balance short-term targets and long-term growth. High levels of energy, discipline, and personal accountability. Excellent communication, coaching, and influencing skills. Strong CRM and pipeline management discipline. Personal Attributes Results-driven and resilient, with a hands-on leadership style. Leads from the front and sets the pace for the team. Structured, organised, and comfortable managing multiple priorities. Positive, professional, and adaptable in a fast-moving sales environment What we offer Starting Salary of £35k-£50k, Uncapped Commission & management bonus. Culture - Social events, Supportive, Fun, Hard working. Perks - Incentives (holidays, vouchers, lunches, spot prizes). Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B. H's + optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme
May 08, 2026
Full time
Team Leader / Account Manager Salary: £35K - £50K + Personal Commission & Team Performance Bonus Location: Northampton (Office based) We're looking for a motivated and experienced Team Leader and Account Manager to drive success in our Northampton office. As a Team Leader/Account Manager at Bechtle, you will take ownership of leading and managing the Northampton sales team while simultaneously overseeing and developing your own portfolio of customer accounts. In this dual role, you will provide day-to-day leadership to a team of IT sales professionals-setting clear expectations, driving a sales team, and coaching individuals on sales techniques, pipeline management, and account development. Alongside your leadership duties, you will actively contribute to revenue by managing personal accounts, engaging with customers and channel partners, pursuing new business opportunities, and ensuring both team and individual performance supports the wider growth objectives of the Northampton office Sales Leadership & Team Management Lead, motivate, and manage a team of 7-10 IT sales professionals, setting clear expectations and standards. Coach team members on sales technique, pipeline management, account development, and channel best practice. Drive a disciplined sales cadence including forecasting, pipeline reviews, 1:1s, and performance management. Recruit, onboard, and develop new sales talent as the team grows. Player / Manager Responsibilities Manage and grow a portfolio of personal accounts, contributing directly to revenue. Lead by example through strong sales execution, customer engagement, and partner management. Balance personal sales targets with team leadership responsibilities. Growth & Performance Deliver consistent revenue growth for the Northampton office. Implement and embed sales processes aligned with wider business best practice. Work closely with senior leadership to support strategic initiatives and expansion plans. Channel & Customer Engagement Build and maintain strong relationships with vendors, distributors, and key channel partners. Support the team in developing long-term customer relationships and expanding account penetration. Stay current on IT market trends, vendor programmes, and competitive positioning Skills & Experience Required Proven experience in IT sales, ideally within the IT Channel (VAR, MSP, distributor, or vendor environment). Previous experience leading or mentoring a sales team (formal management experience preferred). Demonstrated success in a player/manager or senior sales role. Strong commercial awareness with the ability to balance short-term targets and long-term growth. High levels of energy, discipline, and personal accountability. Excellent communication, coaching, and influencing skills. Strong CRM and pipeline management discipline. Personal Attributes Results-driven and resilient, with a hands-on leadership style. Leads from the front and sets the pace for the team. Structured, organised, and comfortable managing multiple priorities. Positive, professional, and adaptable in a fast-moving sales environment What we offer Starting Salary of £35k-£50k, Uncapped Commission & management bonus. Culture - Social events, Supportive, Fun, Hard working. Perks - Incentives (holidays, vouchers, lunches, spot prizes). Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B. H's + optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme
AWD RECRUITMENT LTD
Trainee IT Sales Executive (Apprenticeship)
AWD RECRUITMENT LTD Skelmersdale, Lancashire
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
May 08, 2026
Full time
Trainee IT Sales Executive (Apprenticeship) Kick-start a career in IT sales with a fully funded apprenticeship. This entry-level role offers hands-on experience in B2B sales, lead generation, customer engagement and account management within a growing technology-focused environment. If you've also worked in the following roles, we'd also like to hear from you: Customer Service Advisor, Sales Advisor, Junior Account Executive, Telesales Executive, Sales Representative, Retail Assistant, Call Centre Agent Earn while you learn - Career Progression Opportunities SALARY: £15,600 to £18,000 per annum + Benefits LOCATION: Skelmersdale, Lancashire, North West England (must live within a 20 mile radius of WN8) JOB TYPE: Full-Time, 12 Months (Fully Funded) Apprenticeship Contract COURSE: Level 3 IT Sales Apprenticeship JOB OVERVIEW We have a fantastic new job opportunity for a Trainee IT Sales Executive (Apprenticeship) to join a supportive and fast-paced sales team. As a Trainee IT Sales Executive (Apprenticeship) you will learn how to manage customer accounts, support sales campaigns and build strong relationships with schools and education clients. The Trainee IT Sales Executive (Apprenticeship) will complete a Level 3 apprenticeship, gaining practical experience in telesales, CRM systems, lead generation and business development, with clear progression into a long-term sales career. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Trainee IT Sales Executive (Apprenticeship) include: Account Support: Managing assigned customer accounts and supporting renewals Customer Communication: Contacting schools and trusts to maintain relationships and identify needs Outbound Calling: Making proactive calls to support sales and marketing campaigns Lead Generation: Identifying new business opportunities and passing qualified leads to senior sales staff Sales Administration: Preparing quotes and updating CRM systems with accurate data Relationship Building: Developing positive working relationships with customers and colleagues Team Collaboration: Supporting Internal Sales and Field Account Managers Learning & Development: Actively engaging in training and apprenticeship learning activities CANDIDATE REQUIREMENTS ESSENTIAL: Communication Skills: Clear and confident verbal and written communication Positive Attitude: Enthusiastic, proactive and willing to learn Interest In Technology: Passion for IT, technology or digital solutions Team Player: Ability to work collaboratively within a sales team Commitment to Learning: Willingness to complete a Level 3 apprenticeship programme DESIRABLE: Customer-Facing Experience: Previous experience in retail, hospitality, call centre or customer service roles Sales Exposure: Some experience in telesales, sales support or lead generation IT Awareness: Basic understanding of IT services such as cloud or cybersecurity BENEFITS Fully funded Level 3 IT Sales Apprenticeship (12 months) Structured training, mentoring and development Career progression opportunities 23 days holiday plus 8 bank holidays and birthday off Free office refreshments Cycle to work scheme Free on-site parking Shopping discount portal Employee Assistance Programme with counselling Paid volunteer time Social gatherings HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14619 Full-Time, Apprenticeship Contract Jobs, Careers and Vacancies. Find a new job and work in Skelmersdale, Lancashire, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Blusource Professional Services Ltd
Audit Senior to Manager
Blusource Professional Services Ltd Strelley, Nottinghamshire
A forward-thinking and rapidly growing accountancy firm is seeking an experienced Audit Senior to Manager to join its expanding team. This Audit Senior to Manager opportunity is ideal for someone who enjoys leading audits, building client relationships, and progressing within a supportive and forward-thinking environment. The firm can hire at either Audit Senior, Audit Assistant Manager or Audit Manager grade, so welcome applicants at all experience levels The job will be moved in responsibility level, to suit your experience and ambitions. The Role As an Audit Senior to Manager , you will take ownership of audit assignments from planning through to completion, ensuring high-quality delivery and compliance with regulatory standards. This Audit Senior to Manager role also involves mentoring junior staff and contributing to the continued success of the audit team. Key Responsibilities: Lead and deliver audit fieldwork for a varied portfolio of clients Plan audits, assess risk, and carry out detailed testing Review work and provide guidance to junior staff Prepare clear audit reports, identifying key findings and recommendations Act as a main point of contact for clients, responding to queries and providing advice Ensure compliance with auditing standards and internal quality procedures Contribute to process improvements and team efficiency initiatives Benefits: Study support and full training provided Profit share bonus scheme (consistently paid in recent years) Hybrid working and early finish every Friday Generous annual leave allowance Health Cash Plan, employee perks platform, and wellbeing support Regular team socials and a collaborative working culture On-site parking and modern office facilities Pension scheme and life assurance The Opportunity: This Audit Senior to Manager position offers genuine progression within a firm experiencing strong growth. If you are an ambitious professional looking for your next Audit Senior to Manager move, this role provides the platform to develop your career in audit and assurance.
May 08, 2026
Full time
A forward-thinking and rapidly growing accountancy firm is seeking an experienced Audit Senior to Manager to join its expanding team. This Audit Senior to Manager opportunity is ideal for someone who enjoys leading audits, building client relationships, and progressing within a supportive and forward-thinking environment. The firm can hire at either Audit Senior, Audit Assistant Manager or Audit Manager grade, so welcome applicants at all experience levels The job will be moved in responsibility level, to suit your experience and ambitions. The Role As an Audit Senior to Manager , you will take ownership of audit assignments from planning through to completion, ensuring high-quality delivery and compliance with regulatory standards. This Audit Senior to Manager role also involves mentoring junior staff and contributing to the continued success of the audit team. Key Responsibilities: Lead and deliver audit fieldwork for a varied portfolio of clients Plan audits, assess risk, and carry out detailed testing Review work and provide guidance to junior staff Prepare clear audit reports, identifying key findings and recommendations Act as a main point of contact for clients, responding to queries and providing advice Ensure compliance with auditing standards and internal quality procedures Contribute to process improvements and team efficiency initiatives Benefits: Study support and full training provided Profit share bonus scheme (consistently paid in recent years) Hybrid working and early finish every Friday Generous annual leave allowance Health Cash Plan, employee perks platform, and wellbeing support Regular team socials and a collaborative working culture On-site parking and modern office facilities Pension scheme and life assurance The Opportunity: This Audit Senior to Manager position offers genuine progression within a firm experiencing strong growth. If you are an ambitious professional looking for your next Audit Senior to Manager move, this role provides the platform to develop your career in audit and assurance.
Growth Strategist
Soar With Us
Growth Strategist Function: Growth Strategy Creative Strategy Meta Performance Reports to: Pod Leader Core Responsibility: Drive profitable new customer growth for our clients through sharp Meta strategy, performance creative, and e-commerce thinking. KPIs: New Customer Revenue Growth, Client Retention, Cross-Service Upsells Salary: £45,000 - £50,000 DOE Location: Remote-first (UK-based), with optional access to our London office (the Roundhouse in Camden) Launch With Us is part of the Soar Group, one of the fastest-growing agency groups in the UK and the rated independent Meta agency. We don't just run ads. We answer the question every ambitious e-commerce founder is asking: how do you scale from 7 figures to 8? We work with D2C brands at the point where things get serious. Scrappy start-ups that have found product-market fit and need a partner who can turn that into heavy, sustained scale. Our clients don't come to us for maintenance. They come to us to grow. We manage over £10M in paid media across Meta and TikTok for brands like Lucky Saint, Fem Fuelz, Butter & Crust, & Four Five. We combine data-led media buying with creative that converts, and we're now building the team to take us to the next level. The Role As a Growth Strategist at Launch With Us, you'll own the performance and strategic direction for a portfolio of six D2C e-commerce clients. This is not a media buying role: that's handled by dedicated Media Buyers in your pod. Your job is to think strategically across Meta performance, creative direction, and e-commerce growth, and to translate that thinking into results your clients can feel. You'll work closely with your Media Buyers to ensure campaigns are executed to a high standard, but the growth, strategy, insight, and client relationship sit with you. Our Values Extreme Ownership: You win or learn. Never blame. Radical Curiosity: Challenge assumptions. Explore what's next. Kind Candour: Say what needs to be said, with honesty and purpose. Client-Centricity: Think like an owner. Act in your clients' best interests, always. Meta Performance & Growth Strategy Own the growth strategy for a portfolio of 6 D2C e-commerce clients, with clear accountability for new customer revenue growth. Develop and maintain 12-month growth roadmaps aligned to creative, performance, and commercial goals. Use data from Meta Ads Manager, Triple Whale, and Shopify to identify opportunities, diagnose issues, and drive decisions. Set ambitious, data-backed KPIs across NC-ROAS, CAC, and eROAS. Hold yourself accountable to them. Lead strategy reviews and adapt your approach based on what the data is telling you, not what's comfortable. Creative Strategy Partner with Creative Strategists and content teams to shape briefs that drive performance. Use performance data to inform creative direction: angles, formats, hooks, and offers. Review creative output through a performance lens and provide clear, actionable feedback. Stay ahead of what's working on Meta and bring fresh thinking to every account. Client Leadership Be the primary strategic point of contact for your clients: building trust, managing expectations, and owning the relationship. Lead regular strategy calls, performance reviews, and proactive communication. Identify upsell and cross-service opportunities and bring them to your Pod Leader. Champion client retention by ensuring results consistently align with agreed targets. Pod Collaboration Work closely with the Media Buyers in your pod to ensure campaign execution matches your strategic direction. Review campaign builds and performance output, providing clear direction when needed. Act as the strategic anchor of your pod: connecting creative, data, and execution. Share insights and wins across the wider team to raise the bar for everyone. What Success Looks Like 0-3 Months Fully embedded across your client portfolio and understood the growth levers for each account. Built strong working relationships with your Pod Leader, Media Buyers, and client contacts. Demonstrating clear, data-led thinking in your strategy calls and performance reviews. 6 Months Driving measurable new customer growth across your portfolio. Running client relationships with confidence and proactively identifying upsell opportunities. Creative direction is visibly impacting performance across your accounts. 12 Months Recognised as a trusted strategic partner by your clients, with strong retention across the portfolio. Contributing to agency-wide thinking on creative strategy, Meta performance, and e-commerce growth. Clear path toward Senior Growth Strategist for those ready to step up. Skills & Experience 2+ years of hands on experience in paid social, growth strategy, or performance marketing for DTC brands within an agency or in house e commerce environment. Strong working knowledge of Meta Ads: you understand the platform, the mechanics, and how to read performance. Comfortable working with data tools including Triple Whale, Shopify, and Meta Ads Manager to inform decisions. Experience shaping or contributing to creative strategy: you know what makes an ad work and why. Clear communicator who can run a confident client call and translate complex data into simple recommendations. Organised and accountable: you can manage a portfolio of six accounts without dropping the ball. Growth mindset: you're not precious about being wrong and you move fast when you spot an opportunity. You Take ownership: you win or learn, never blame. Are proactive, not reactive. You spot problems before clients do. Communicate clearly and honestly with clients and teammates alike. Are data driven but creatively minded: you live at the intersection of both. Thrive in a fast paced environment where high expectations are the norm. Care about getting results, not just looking busy. Remote first with optional Leeds office access 25 days annual leave + your birthday off Work abroad for up to 30 days per year (T&Cs apply) Company pension scheme Private health insurance after 6 months of service Life insurance with Smart Health wellbeing support Cash plan (dental, optical, physiotherapy) Structured 6 and 12 month progression plans Annual salary reviews tied to performance Monthly team incentives and Kudos reward scheme Christmas performance bonus Regular training and personal development Progression Path This role has a clear path to Senior Growth Strategist and beyond. As we scale, high performers will have the opportunity to take on greater strategic responsibility, larger accounts, and leadership across the pod structure. Launch With Us is committed to creating a diverse and inclusive work environment where all employees have equal access to opportunities and everyone's voice is heard. We welcome applications from all backgrounds regardless of race, gender, sexual orientation, disability, age, or belief.
May 08, 2026
Full time
Growth Strategist Function: Growth Strategy Creative Strategy Meta Performance Reports to: Pod Leader Core Responsibility: Drive profitable new customer growth for our clients through sharp Meta strategy, performance creative, and e-commerce thinking. KPIs: New Customer Revenue Growth, Client Retention, Cross-Service Upsells Salary: £45,000 - £50,000 DOE Location: Remote-first (UK-based), with optional access to our London office (the Roundhouse in Camden) Launch With Us is part of the Soar Group, one of the fastest-growing agency groups in the UK and the rated independent Meta agency. We don't just run ads. We answer the question every ambitious e-commerce founder is asking: how do you scale from 7 figures to 8? We work with D2C brands at the point where things get serious. Scrappy start-ups that have found product-market fit and need a partner who can turn that into heavy, sustained scale. Our clients don't come to us for maintenance. They come to us to grow. We manage over £10M in paid media across Meta and TikTok for brands like Lucky Saint, Fem Fuelz, Butter & Crust, & Four Five. We combine data-led media buying with creative that converts, and we're now building the team to take us to the next level. The Role As a Growth Strategist at Launch With Us, you'll own the performance and strategic direction for a portfolio of six D2C e-commerce clients. This is not a media buying role: that's handled by dedicated Media Buyers in your pod. Your job is to think strategically across Meta performance, creative direction, and e-commerce growth, and to translate that thinking into results your clients can feel. You'll work closely with your Media Buyers to ensure campaigns are executed to a high standard, but the growth, strategy, insight, and client relationship sit with you. Our Values Extreme Ownership: You win or learn. Never blame. Radical Curiosity: Challenge assumptions. Explore what's next. Kind Candour: Say what needs to be said, with honesty and purpose. Client-Centricity: Think like an owner. Act in your clients' best interests, always. Meta Performance & Growth Strategy Own the growth strategy for a portfolio of 6 D2C e-commerce clients, with clear accountability for new customer revenue growth. Develop and maintain 12-month growth roadmaps aligned to creative, performance, and commercial goals. Use data from Meta Ads Manager, Triple Whale, and Shopify to identify opportunities, diagnose issues, and drive decisions. Set ambitious, data-backed KPIs across NC-ROAS, CAC, and eROAS. Hold yourself accountable to them. Lead strategy reviews and adapt your approach based on what the data is telling you, not what's comfortable. Creative Strategy Partner with Creative Strategists and content teams to shape briefs that drive performance. Use performance data to inform creative direction: angles, formats, hooks, and offers. Review creative output through a performance lens and provide clear, actionable feedback. Stay ahead of what's working on Meta and bring fresh thinking to every account. Client Leadership Be the primary strategic point of contact for your clients: building trust, managing expectations, and owning the relationship. Lead regular strategy calls, performance reviews, and proactive communication. Identify upsell and cross-service opportunities and bring them to your Pod Leader. Champion client retention by ensuring results consistently align with agreed targets. Pod Collaboration Work closely with the Media Buyers in your pod to ensure campaign execution matches your strategic direction. Review campaign builds and performance output, providing clear direction when needed. Act as the strategic anchor of your pod: connecting creative, data, and execution. Share insights and wins across the wider team to raise the bar for everyone. What Success Looks Like 0-3 Months Fully embedded across your client portfolio and understood the growth levers for each account. Built strong working relationships with your Pod Leader, Media Buyers, and client contacts. Demonstrating clear, data-led thinking in your strategy calls and performance reviews. 6 Months Driving measurable new customer growth across your portfolio. Running client relationships with confidence and proactively identifying upsell opportunities. Creative direction is visibly impacting performance across your accounts. 12 Months Recognised as a trusted strategic partner by your clients, with strong retention across the portfolio. Contributing to agency-wide thinking on creative strategy, Meta performance, and e-commerce growth. Clear path toward Senior Growth Strategist for those ready to step up. Skills & Experience 2+ years of hands on experience in paid social, growth strategy, or performance marketing for DTC brands within an agency or in house e commerce environment. Strong working knowledge of Meta Ads: you understand the platform, the mechanics, and how to read performance. Comfortable working with data tools including Triple Whale, Shopify, and Meta Ads Manager to inform decisions. Experience shaping or contributing to creative strategy: you know what makes an ad work and why. Clear communicator who can run a confident client call and translate complex data into simple recommendations. Organised and accountable: you can manage a portfolio of six accounts without dropping the ball. Growth mindset: you're not precious about being wrong and you move fast when you spot an opportunity. You Take ownership: you win or learn, never blame. Are proactive, not reactive. You spot problems before clients do. Communicate clearly and honestly with clients and teammates alike. Are data driven but creatively minded: you live at the intersection of both. Thrive in a fast paced environment where high expectations are the norm. Care about getting results, not just looking busy. Remote first with optional Leeds office access 25 days annual leave + your birthday off Work abroad for up to 30 days per year (T&Cs apply) Company pension scheme Private health insurance after 6 months of service Life insurance with Smart Health wellbeing support Cash plan (dental, optical, physiotherapy) Structured 6 and 12 month progression plans Annual salary reviews tied to performance Monthly team incentives and Kudos reward scheme Christmas performance bonus Regular training and personal development Progression Path This role has a clear path to Senior Growth Strategist and beyond. As we scale, high performers will have the opportunity to take on greater strategic responsibility, larger accounts, and leadership across the pod structure. Launch With Us is committed to creating a diverse and inclusive work environment where all employees have equal access to opportunities and everyone's voice is heard. We welcome applications from all backgrounds regardless of race, gender, sexual orientation, disability, age, or belief.
Awin
Information Security Risk Manager (f/m/d)
Awin
Purpose of Position As Information Security Risk Manager (f/m/d) you will own and drive Awin's global Information Security Risk Management capability end-to-end, ensuring the business not only understands its risks but takes measurable action to reduce them. You will be accountable for embedding a strong culture of risk ownership across the organisation, proactively identifying gaps, and driving remediation through to completion. This role requires structured risk identification, assessment, and reporting whilst acting as a advisor to senior leadership and the board. It ensures that risk appetite is clearly defined, actively used in decision-making, and consistently monitored. Your location: Ideally in Berlin, Munich, Madrid, Warsaw, London, Milan, Ia?i, Stockholm, or Paris (or in Germany, Spain, Poland, UK, Italy, Romania, Sweden, or France) Key Tasks Lead enterprise-wide risk identification and assessment across strategic initiatives, technology, and third parties. Ensure risks are prioritised and clearly articulated in business terms (financial, regulatory, reputational) to enable effective decision-making. Drive risk remediation to closure, holding risk owners accountable for delivery and escalating where progress stalls. Ensure risk management is embedded in cross-functional initiatives and considered as part of key business decisions. Own and maintain the Information Security Risk Register, ensuring it reflects true risk exposure, progress, and outcomes, not just status updates. Facilitate risk reviews that are focused on decisions, accountability, and measurable progress. Define, embed, and maintain the organisation's risk appetite, ensuring it is actively used in both business and technology decision-making. Establish and track KPIs that measure real improvements in risk posture, not just activity. Provide clear, opinionated, and actionable risk insights to senior management and the board. Act as the bridge between technical and business teams, ensuring risks are clearly understood and acted upon. Confidently challenge and influence stakeholders to ensure risks are neither understated nor inappropriately accepted. Own and continuously improve Awin's global information security risk management framework, aligned to ISO 27001 and regulatory requirements. Monitor control effectiveness, proactively identify weaknesses, and drive improvements. Embed risk management into business processes so that risks are considered early and proactively, rather than retrospectively. As the most senior member of the team, mentor and develop GRC team members, building capability in risk management and assurance. Lead horizon scanning across emerging threats, regulatory changes, and industry developments, translating these into practical risk implications and actions for the business. Skills & Expertise Proven track record of owning and delivering risk management initiatives end-to-end Experience driving risk remediation across teams without direct authority Strong experience presenting and defending risk positions to senior leadership and boards Hands-on experience within an ISO 27001-certified ISMS environment Strong knowledge of frameworks such as ISO 27001 Experience designing, implementing, or improving control frameworks Experience with GRC platforms (e.g. Hyperproof) Confident communicator (with very good English skills) - able to build relationships and challenge/influence senior stakeholders Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and well-being, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves as well as volunteer days. Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Pension: Awin offers access to an additional pension insurance to all employees in Germany. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group.Learn more at , and explore the Axel Springer Essentials here: Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
May 08, 2026
Full time
Purpose of Position As Information Security Risk Manager (f/m/d) you will own and drive Awin's global Information Security Risk Management capability end-to-end, ensuring the business not only understands its risks but takes measurable action to reduce them. You will be accountable for embedding a strong culture of risk ownership across the organisation, proactively identifying gaps, and driving remediation through to completion. This role requires structured risk identification, assessment, and reporting whilst acting as a advisor to senior leadership and the board. It ensures that risk appetite is clearly defined, actively used in decision-making, and consistently monitored. Your location: Ideally in Berlin, Munich, Madrid, Warsaw, London, Milan, Ia?i, Stockholm, or Paris (or in Germany, Spain, Poland, UK, Italy, Romania, Sweden, or France) Key Tasks Lead enterprise-wide risk identification and assessment across strategic initiatives, technology, and third parties. Ensure risks are prioritised and clearly articulated in business terms (financial, regulatory, reputational) to enable effective decision-making. Drive risk remediation to closure, holding risk owners accountable for delivery and escalating where progress stalls. Ensure risk management is embedded in cross-functional initiatives and considered as part of key business decisions. Own and maintain the Information Security Risk Register, ensuring it reflects true risk exposure, progress, and outcomes, not just status updates. Facilitate risk reviews that are focused on decisions, accountability, and measurable progress. Define, embed, and maintain the organisation's risk appetite, ensuring it is actively used in both business and technology decision-making. Establish and track KPIs that measure real improvements in risk posture, not just activity. Provide clear, opinionated, and actionable risk insights to senior management and the board. Act as the bridge between technical and business teams, ensuring risks are clearly understood and acted upon. Confidently challenge and influence stakeholders to ensure risks are neither understated nor inappropriately accepted. Own and continuously improve Awin's global information security risk management framework, aligned to ISO 27001 and regulatory requirements. Monitor control effectiveness, proactively identify weaknesses, and drive improvements. Embed risk management into business processes so that risks are considered early and proactively, rather than retrospectively. As the most senior member of the team, mentor and develop GRC team members, building capability in risk management and assurance. Lead horizon scanning across emerging threats, regulatory changes, and industry developments, translating these into practical risk implications and actions for the business. Skills & Expertise Proven track record of owning and delivering risk management initiatives end-to-end Experience driving risk remediation across teams without direct authority Strong experience presenting and defending risk positions to senior leadership and boards Hands-on experience within an ISO 27001-certified ISMS environment Strong knowledge of frameworks such as ISO 27001 Experience designing, implementing, or improving control frameworks Experience with GRC platforms (e.g. Hyperproof) Confident communicator (with very good English skills) - able to build relationships and challenge/influence senior stakeholders Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and well-being, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves as well as volunteer days. Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Pension: Awin offers access to an additional pension insurance to all employees in Germany. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Appreciation : Thank and reward colleagues by sending them a voucher through our peer-to-peer program Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group.Learn more at , and explore the Axel Springer Essentials here: Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Dove Adolescent Services
Children's Home Registered Manager
Dove Adolescent Services Bulwell, Nottinghamshire
Children's Home Registered Manager (4 bed home) Location : Nottingham Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Nottingham , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Familiarity with the needs of vulnerable individuals Demonstrate high standards of safe working practice Ability to develop and maintain effective working relationships with colleagues, young people and outside agencies Ability to maintain emotional resilience in working with challenging behaviour Demonstrate respect for appropriate boundaries and authority Ability to maintain confidentiality at all times Demonstrate an understanding and commitment to equal opportunities Holds a current UK driving licence / has the use of appropriate transport Flexible and reliable Participate in management forum and contribute to development of work practice, policies and procedures etc. Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
May 08, 2026
Full time
Children's Home Registered Manager (4 bed home) Location : Nottingham Contract Type : Full-time, permanent Specific Hours: 39 hours per week Salary: Up to 64,280 (includes Ofsted and Occupancy bonuses) Accountable to: Accountable to the Responsible individuals and Operational Directors At Dove Adolescent Services we support young people within our care to develop emotional resilience to achieve their full potential in all areas of their lives. The underpinning ethos within our homes is of fostering appropriate relationships with young people and their significant others, to support them within their future transitions into adulthood. We are currently seeking a Children's Home Registered Manager to join our services in Nottingham , looking after our brand new 4 bed home . Main Purpose of Job The Registered Manager needs to hold accountability and overall responsibility for the day to day management of the home to ensure we deliver a high quality level of care, ensuring the home actively promotes the rights of young people as individuals and provides them with quality care in accordance with the policies and procedures of the organisation. To lead a team of care workers, in conjunction with relevant legislation and guidance to ensure that good outcomes are achieved for young people within the home to meet their physical, psychological, emotional & social development. To contribute to the overall ethos, values and aims of organisation. Main Duties and Responsibilities Responsible for Service and Practice The development and delivery of high-quality care in accordance with relevant Legislation, Regulations, including Ofsted SCCIF and The Organisations Policy and Procedures guidelines, showing an awareness to integrate an equal opportunities approach, and working in an anti-discriminatory way and incorporate safeguarding responsibilities. Adherence to all legislative guidelines in respect of Health & Safety and ensure that all staff have adequate working knowledge and training. The keeping of appropriate records relating to both young people and employees and the implementation of monitoring and evaluation systems within the organisation. The provision of management information including the collection and return of statistical information as required. To develop and promote new techniques and approaches to childcare provision based in the home and be part of the senior team of the organisation, positively promoting its well-being. To attend, prepare for and chair various meetings both internally and externally. On a rota basis to take on-call responsibilities - if required to undertake sleep in shift to cover shortfalls. The ability to write concise and evaluative reports and oversee all written communication to enable us to sustain the required standards. To be responsible for decision making when appropriate. Oversight of all admissions and discharges to the home. An ability to innovate change and effectively lead a vision in line with the organisational ethos. All Managers will be expected to have a relevant Diploma level 5 or equivalent or be prepared to work towards this. Human Resource Management To be involved in the recruitment of new employees, ensuring all relevant checks are completed. To ensure that all staff are adequately inducted, supervised and appraised in line with the organisational policy To oversee Continuous professional development of staff team - ensuring all mandatory training requirements are met. To maintain effective Rota's and complete monthly expenses. To undertake the investigation of grievances, complaints, and disciplinary matters (at an appropriate level) in accordance with the Organisational policies and procedures. Management of Physical and Financial Resources Monitoring the service budget and all financial transactions, ensuring financial targets are achieved and adhered to. Responsibility for ensuring that the overall maintenance of the service premises and equipment meets requirements. External Affairs To promote the organisation in a positive way with external agencies, other professionals and members of the general public as required To liaise with commissioners/ referrals manager regarding admissions. To attend and contribute to psychotherapy leadership and management forums and to lead these meetings within team. Required Attributes Enthusiasm in providing the highest quality care and education Experience of managing a team Comprehensive knowledge and understanding of child protection and safeguarding procedures Familiarity with the needs of vulnerable individuals Demonstrate high standards of safe working practice Ability to develop and maintain effective working relationships with colleagues, young people and outside agencies Ability to maintain emotional resilience in working with challenging behaviour Demonstrate respect for appropriate boundaries and authority Ability to maintain confidentiality at all times Demonstrate an understanding and commitment to equal opportunities Holds a current UK driving licence / has the use of appropriate transport Flexible and reliable Participate in management forum and contribute to development of work practice, policies and procedures etc. Benefits 25 days per annum plus 8 statutory holidays 3000 Bonus- Outstanding Ofsted Report Full Occupancy Bonus- 600 a month On Call payments- 25 weekday, 35 weekends 39 hours full time, sleep in duties required as set out per Rota of home. Some office days will be required to assist in administrative duties Petrol Allowance - Paid when using own car - proof of business insurance must be provided Pension - In line with the organisational Pension Scheme and government guidance Dove Adolescent Services Ltd established 1993 provides residential care for young people. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. We reserve the right to withdraw this advert without notification. PandoLogic. Category:Personal Care,
Channel Strategist London - Strategic Communications Consultancy
Hanson Search
A leading independent strategic communications consultancy is looking for a senior Channel Strategist to join its high-performing London team. This is a rare opportunity to join an agile and entrepreneurial firm trusted by global brands, high-growth businesses and senior leaders. The consultancy delivers integrated, high-stakes communications campaigns across corporate communications, crisis, public affairs and brand strategy. Crucially, the firm blends data, behavioural insight and creative thinking to deliver measurable commercial impact. As a result, clients benefit from strategies that are both creative and commercially effective. With a deeply connected and collaborative culture, the consultancy offers the autonomy of a boutique environment. At the same time, it provides the ambition and client access of a larger firm. Channel Strategist Opportunity - Strategic Communications Consultancy London The Channel Strategist sits at the intersection of insight, creativity and execution. In this role, you will shape audience-first, multi-channel strategies that drive engagement and commercial performance. You will act as a senior advisor to clients. Specifically, you will translate insight and data into sharp, platform-specific strategies across owned, earned and paid channels. Consequently, your work will influence both brand visibility and measurable outcomes. The role combines strategic thinking with hands on campaign leadership. In addition, you will mentor junior team members and support capability development. You will also play a central role in the evolution of the consultancy's digital and channel expertise. Client Leadership & Multi-Channel Campaign Strategy Responsibilities include: Interpret complex client briefs and translate them into actionable channel and content strategies. Design and lead multi-channel campaigns incorporating paid social, paid search and display. Develop audience insight frameworks grounded in behavioural data and cultural trends. Oversee content planning and optimisation across platforms. Deliver performance reporting that clearly demonstrates funnel progression and ROI. Audit and evolve clients' digital ecosystems, identifying growth opportunities. Contribute to new business strategy and pitch development. Serve as a trusted advisor to senior stakeholders. Strategic & Commercial Contribution in a Consultancy Environment Responsibilities include: Shape channel roadmaps, priorities and success metrics. Ensure projects are accurately scoped, profitable and delivered to a high standard. Stay ahead of platform evolution, digital trends and emerging audience behaviours. Support business development and strategic growth initiatives. Mentor and develop junior team members. Senior Channel Strategist Candidate Profile Significant experience in channel strategy, digital marketing or strategic communications within an agency or multidisciplinary environment. Proven track record delivering integrated multi channel campaigns (owned, earned and paid). Strong hands on experience in paid search, paid social and display advertising. Commercially astute, confident managing budgets and ensuring profitability. Experience with SEO/GEO strategy and website/UX projects. Experience mentoring or managing junior team members. Entrepreneurial mindset with strong networking instincts. Consultancy Culture & Hybrid Working - London Strategic Communications The consultancy is known for its: Ambitious, entrepreneurial culture High level of autonomy and trust Integrated, non-siloed team structure Commitment to learning and professional growth Collaborative, inclusive working environment Apply for This Account Manager Role Hybrid working is offered, alongside a competitive salary and comprehensive benefits package. This includes pension, private medical cover, enhanced leave policies, wellbeing support and flexible working. In addition, the consultancy promotes a strong social culture. If you have the relevant experience and this opportunity sounds interesting, please get in touch with our team, including a copy of your CV via the form below. Hanson Search is a globally recognised, award winning talent advisory and headhunting consultancy. Our expertise lies in building successful ventures worldwide through our recruitment, interim and executive search in communications, sustainability, public affairs and policy, digital marketing and sales and commercial. Furthermore, we are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
May 08, 2026
Full time
A leading independent strategic communications consultancy is looking for a senior Channel Strategist to join its high-performing London team. This is a rare opportunity to join an agile and entrepreneurial firm trusted by global brands, high-growth businesses and senior leaders. The consultancy delivers integrated, high-stakes communications campaigns across corporate communications, crisis, public affairs and brand strategy. Crucially, the firm blends data, behavioural insight and creative thinking to deliver measurable commercial impact. As a result, clients benefit from strategies that are both creative and commercially effective. With a deeply connected and collaborative culture, the consultancy offers the autonomy of a boutique environment. At the same time, it provides the ambition and client access of a larger firm. Channel Strategist Opportunity - Strategic Communications Consultancy London The Channel Strategist sits at the intersection of insight, creativity and execution. In this role, you will shape audience-first, multi-channel strategies that drive engagement and commercial performance. You will act as a senior advisor to clients. Specifically, you will translate insight and data into sharp, platform-specific strategies across owned, earned and paid channels. Consequently, your work will influence both brand visibility and measurable outcomes. The role combines strategic thinking with hands on campaign leadership. In addition, you will mentor junior team members and support capability development. You will also play a central role in the evolution of the consultancy's digital and channel expertise. Client Leadership & Multi-Channel Campaign Strategy Responsibilities include: Interpret complex client briefs and translate them into actionable channel and content strategies. Design and lead multi-channel campaigns incorporating paid social, paid search and display. Develop audience insight frameworks grounded in behavioural data and cultural trends. Oversee content planning and optimisation across platforms. Deliver performance reporting that clearly demonstrates funnel progression and ROI. Audit and evolve clients' digital ecosystems, identifying growth opportunities. Contribute to new business strategy and pitch development. Serve as a trusted advisor to senior stakeholders. Strategic & Commercial Contribution in a Consultancy Environment Responsibilities include: Shape channel roadmaps, priorities and success metrics. Ensure projects are accurately scoped, profitable and delivered to a high standard. Stay ahead of platform evolution, digital trends and emerging audience behaviours. Support business development and strategic growth initiatives. Mentor and develop junior team members. Senior Channel Strategist Candidate Profile Significant experience in channel strategy, digital marketing or strategic communications within an agency or multidisciplinary environment. Proven track record delivering integrated multi channel campaigns (owned, earned and paid). Strong hands on experience in paid search, paid social and display advertising. Commercially astute, confident managing budgets and ensuring profitability. Experience with SEO/GEO strategy and website/UX projects. Experience mentoring or managing junior team members. Entrepreneurial mindset with strong networking instincts. Consultancy Culture & Hybrid Working - London Strategic Communications The consultancy is known for its: Ambitious, entrepreneurial culture High level of autonomy and trust Integrated, non-siloed team structure Commitment to learning and professional growth Collaborative, inclusive working environment Apply for This Account Manager Role Hybrid working is offered, alongside a competitive salary and comprehensive benefits package. This includes pension, private medical cover, enhanced leave policies, wellbeing support and flexible working. In addition, the consultancy promotes a strong social culture. If you have the relevant experience and this opportunity sounds interesting, please get in touch with our team, including a copy of your CV via the form below. Hanson Search is a globally recognised, award winning talent advisory and headhunting consultancy. Our expertise lies in building successful ventures worldwide through our recruitment, interim and executive search in communications, sustainability, public affairs and policy, digital marketing and sales and commercial. Furthermore, we are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here.
ADVANCE
Ealing Domestic Abuse Service Manager
ADVANCE Hammersmith And Fulham, London
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for an Ealing Domestic Abuse Service Manager Salary: £34,000 - £39,000 Location: Hammersmith and Brent Civic Centre Hours: 35 Hours per week Contract: Permanent This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: You will work with the Senior Service Manager to ensure the protection of women and children s rights. You will represent Advance in partnership meetings and deputise for the Senior Service Manager as required, working closely with partners such as the Police and Social Care teams to improve services for survivors of Domestic Abuse. You will have responsibility for supporting and line-managing, including performance management, domestic violence frontline workers to provide a high-quality front-line service to women experiencing violence against women and girls while ensuring that Advance s values, policies and procedures are embedded into service delivery. You will also take the lead in day-to-day crisis situations and provide day to day advice and guidance on casework, safeguarding and information sharing concerns. You will oversee and improve the duty system while also overseeing rota systems including ensuring there is regular attendance at the MARAC and specialist court. About you: To be successful as the Ealing Service Manager you will need the below experience and skills: You will have a thorough understanding of violence against women and girls with a particular focus on domestic violence (physical, emotional and sexual violence, honour- based violence , forced marriage and FGM). With an excellent understanding of the impact of domestic violence on children and young people, families and communities. A breadth and thorough knowledge of safeguarding practice, procedures and legislation. A good understanding of the operation of the criminal justice system, MARAC and public sector environment in which services operate. Brining significant experience of building and maintaining a strong and motivated team. With experience of delivering training and workshops in a multi-agency setting and a proven track record of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : 19th May :49 Interviews are taking place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
May 07, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for an Ealing Domestic Abuse Service Manager Salary: £34,000 - £39,000 Location: Hammersmith and Brent Civic Centre Hours: 35 Hours per week Contract: Permanent This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: You will work with the Senior Service Manager to ensure the protection of women and children s rights. You will represent Advance in partnership meetings and deputise for the Senior Service Manager as required, working closely with partners such as the Police and Social Care teams to improve services for survivors of Domestic Abuse. You will have responsibility for supporting and line-managing, including performance management, domestic violence frontline workers to provide a high-quality front-line service to women experiencing violence against women and girls while ensuring that Advance s values, policies and procedures are embedded into service delivery. You will also take the lead in day-to-day crisis situations and provide day to day advice and guidance on casework, safeguarding and information sharing concerns. You will oversee and improve the duty system while also overseeing rota systems including ensuring there is regular attendance at the MARAC and specialist court. About you: To be successful as the Ealing Service Manager you will need the below experience and skills: You will have a thorough understanding of violence against women and girls with a particular focus on domestic violence (physical, emotional and sexual violence, honour- based violence , forced marriage and FGM). With an excellent understanding of the impact of domestic violence on children and young people, families and communities. A breadth and thorough knowledge of safeguarding practice, procedures and legislation. A good understanding of the operation of the criminal justice system, MARAC and public sector environment in which services operate. Brining significant experience of building and maintaining a strong and motivated team. With experience of delivering training and workshops in a multi-agency setting and a proven track record of building and maintaining networks and working with partner agencies and other stakeholders to develop and deliver services. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : 19th May :49 Interviews are taking place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Ad Warrior
Senior Payroll Officer
Ad Warrior Cranleigh, Surrey
Senior Payroll Officer Location: Cranleigh Salary: £33,659 - £37,257 per annum, plus £1,000 retention bonus Vacancy Type: 37.5 hours a week, 52 weeks a year Would you like to work in an amazingly caring environment, ensuring the renumeration and reward of their valued staff who work with and support their vulnerable children and young people? They are looking for applicants who have previously worked in an in-house payroll position (with a minimum of 200 employees), preferably in a supervisory role, who are qualified with appropriate payroll certification, expected to be at least CIPP level 4, potentially working towards level 5 . (Significant payroll experience at a similar level or equivalent certificates in HR Payroll or accountancy - AAT/ACCA, with demonstratable, hands-on payroll experience, may be considered). If you fit this description, do you also have; expert knowledge of UK payroll legislation and tax regulations, proficiency in both payroll and HR software, as well as confidence with Excel and Microsoft Office - to ensure the accuracy of monthly salary payments, have excellent communication skills - with patience and empathy, to provide guidance and advice, and strong analytical skills, to work with their finance team in conducting manual calculations and reconciling data? If so, they have a great opportunity for an enthusiastic and approachable person to join their HR Payroll team. Jointly overseeing the in-house administration of the payroll for approximately 250 staff, their small payroll team have the following responsibilities: HR designated responsibilities Direct staff communication Payroll monthly input process and reconciling procedures Payroll monthly reporting submissions for approval by HR, then BACS finance payment approval Pensions administration Exception reporting/data analytics preparation There will also be ongoing opportunities for continued professional development. They are a registered charitable trust comprising a special needs school, college, registered children's home and adult supported living house. Their school and college students are age 5-19 with moderate to severe and complex social communication and learning disabilities. Every member of their 250 staff plays a part in making a positive contribution to the lives of their students and tenants. Students may visit the office so compassion, patience and empathy for their needs is vital. If you are recruited, you will be required to complete Team Teach positive behaviour support training as part of your induction before employment. Office based, hours of work during term time are: 8.30am - 4:30pm each day of the week (with hour unpaid break each day). Some flexibility is possible over the hours to be worked during the school holidays. Own transport is desirable due to the rural location of the Trust however, they are very close to the village centre and a 25 min walk from bus stops providing buses from Horsham, Godalming and Guildford. Why Join Them? They offer: £1,000 Retention bonus (£250 at 1 month, £250 at 12 months, £500 at 18 months employment, subject to tax and NI) + Life insurance and Medicash + A beautiful 23-acre site in Cranleigh, on the edge of the Surrey Hills, one mile from the village + Delicious and healthy free breakfast and hot lunches + Free car parking + 1:1 line manager support and annual PRP + Employee Assistance Programme (24/7 service for yourself and your family) + Mental Health and wellbeing support through Adult Mental Health First Aiders + In house Team Teach training + Full induction programme and CPD. To Apply If you feel you are a suitable candidate and would like to work for the Specialist Trust, please do not hesitate to apply. Although they welcome telephone enquiries on initial contact, only applications made on the Specialist Trust application form will be considered for shortlisting and interview. They reserve the right to interview suitable candidates as received, which may result in the role being filled and closed at any time. Deadline for applications is: Wednesday 3 rd June 2026. Please note that they are not able to accept visa sponsorship applications for this role. The Specialist Trust is committed to safeguarding and promoting the welfare of children and young people. This position requires an enhanced DBS disclosure and take up of references.
May 07, 2026
Full time
Senior Payroll Officer Location: Cranleigh Salary: £33,659 - £37,257 per annum, plus £1,000 retention bonus Vacancy Type: 37.5 hours a week, 52 weeks a year Would you like to work in an amazingly caring environment, ensuring the renumeration and reward of their valued staff who work with and support their vulnerable children and young people? They are looking for applicants who have previously worked in an in-house payroll position (with a minimum of 200 employees), preferably in a supervisory role, who are qualified with appropriate payroll certification, expected to be at least CIPP level 4, potentially working towards level 5 . (Significant payroll experience at a similar level or equivalent certificates in HR Payroll or accountancy - AAT/ACCA, with demonstratable, hands-on payroll experience, may be considered). If you fit this description, do you also have; expert knowledge of UK payroll legislation and tax regulations, proficiency in both payroll and HR software, as well as confidence with Excel and Microsoft Office - to ensure the accuracy of monthly salary payments, have excellent communication skills - with patience and empathy, to provide guidance and advice, and strong analytical skills, to work with their finance team in conducting manual calculations and reconciling data? If so, they have a great opportunity for an enthusiastic and approachable person to join their HR Payroll team. Jointly overseeing the in-house administration of the payroll for approximately 250 staff, their small payroll team have the following responsibilities: HR designated responsibilities Direct staff communication Payroll monthly input process and reconciling procedures Payroll monthly reporting submissions for approval by HR, then BACS finance payment approval Pensions administration Exception reporting/data analytics preparation There will also be ongoing opportunities for continued professional development. They are a registered charitable trust comprising a special needs school, college, registered children's home and adult supported living house. Their school and college students are age 5-19 with moderate to severe and complex social communication and learning disabilities. Every member of their 250 staff plays a part in making a positive contribution to the lives of their students and tenants. Students may visit the office so compassion, patience and empathy for their needs is vital. If you are recruited, you will be required to complete Team Teach positive behaviour support training as part of your induction before employment. Office based, hours of work during term time are: 8.30am - 4:30pm each day of the week (with hour unpaid break each day). Some flexibility is possible over the hours to be worked during the school holidays. Own transport is desirable due to the rural location of the Trust however, they are very close to the village centre and a 25 min walk from bus stops providing buses from Horsham, Godalming and Guildford. Why Join Them? They offer: £1,000 Retention bonus (£250 at 1 month, £250 at 12 months, £500 at 18 months employment, subject to tax and NI) + Life insurance and Medicash + A beautiful 23-acre site in Cranleigh, on the edge of the Surrey Hills, one mile from the village + Delicious and healthy free breakfast and hot lunches + Free car parking + 1:1 line manager support and annual PRP + Employee Assistance Programme (24/7 service for yourself and your family) + Mental Health and wellbeing support through Adult Mental Health First Aiders + In house Team Teach training + Full induction programme and CPD. To Apply If you feel you are a suitable candidate and would like to work for the Specialist Trust, please do not hesitate to apply. Although they welcome telephone enquiries on initial contact, only applications made on the Specialist Trust application form will be considered for shortlisting and interview. They reserve the right to interview suitable candidates as received, which may result in the role being filled and closed at any time. Deadline for applications is: Wednesday 3 rd June 2026. Please note that they are not able to accept visa sponsorship applications for this role. The Specialist Trust is committed to safeguarding and promoting the welfare of children and young people. This position requires an enhanced DBS disclosure and take up of references.
Vale House
Operations Manager
Vale House Littlemore, Oxfordshire
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
May 07, 2026
Full time
To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management Provide clear leadership to the administrative and domestic team Foster a positive, inclusive, and accountable workplace culture Oversee recruitment, retention, and development of staff Implement systems and processes to support high quality care and improve operational efficiency Ensure effective use of clinical systems and digital services Lead on policies and HR processes 2. Strategic Oversight Contribute to and implement the organisation s strategic plan Identify growth opportunities and service improvements Monitor performance against KPIs and drive continuous improvement Lead change management initiatives 3. Quality & Compliance Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements) Oversee audits, inspections, and action plans Maintain high standards of clinical governance and safeguarding Ensure robust policies and procedures are in place and followed 4. Operational Management Ensure safe staffing levels and effective rota management for the administration and domestic team Monitor occupancy levels and admissions processes Manage incidents, complaints, and risk effectively 5. Financial Management Manage budgets, financial planning and reporting Monitor income streams including OCC contracts and self-funding residents. Work with accountants and the finance officer to ensure financial stability Ensure efficient use of resources without compromising care quality Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management Lead procurement strategy for equipment, supplies, and services Negotiate contracts and maintain supplier performance Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement Build strong relationships with families, and external partners Liaise with local authorities Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management Ensure robust safeguarding practices are embedded Lead on risk assessments and mitigation strategies Promote a culture of safety and transparency Person Specification Essential Qualifications & Experience Proven experience in a senior management role within health or social care Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards) Demonstrable experience in staff leadership and team development Experience in financial management and budget control Experience in procurement and contract management Desirable Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Experience managing care services Skills & Competencies Leadership Strong, confident, and empathetic leadership style Ability to motivate and inspire teams Strategic Thinking Ability to think long-term and align operations with organisational goals Data-driven decision-making Communication Excellent verbal and written communication skills Ability to engage effectively with diverse stakeholders Operational Excellence Strong organisational and problem-solving skills Ability to manage competing priorities Financial & Commercial Awareness Understanding of budgets, cost control, and financial reporting Commercial awareness in procurement and service delivery Personal Attributes Compassionate and values-driven Resilient and adaptable High integrity and professionalism Key Performance Indicators (KPIs) Regulatory inspection ratings (e.g. Care Quality Commission) Occupancy rates Staff turnover and retention Budget adherence Resident and family satisfaction Working Conditions On-site role, with participation in the on-call rota out of hours Other Requirements Enhanced DBS check Right to work in the UK Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team. Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.
Senior New Business Consultant (Patchs)
Advance Systems International Birmingham, Staffordshire
Join OneAdvanced We are looking for a highly motivated Senior New Business Sales Consultant to accelerate the growth of PATCHS and Scribe, our next generation online consultation and AI driven workflow products. This national role is focused exclusively on new business acquisition, targeting non Docman practices, PCNs, Federations, and wider Primary Care organisations. You will be responsible for building a strong national pipeline, delivering compelling product demonstrations, managing complex sales cycles, and closing high value deals. As the senior specialist for PATCHS and Scribe, you will shape the product's market presence, influence adoption across the NHS, and work collaboratively with marketing, product, and leadership teams to ensure success. This role is suited to an experienced, strategic, and results driven salesperson who understands Primary Care, NHS digital priorities, and the competitive online consultation landscape. What You Will Do Own the national sales target for PATCHS and Scribe, exclusively focused on non Docman customers. Build and execute a national strategy for new business across GP practices, PCNs, Federations, and wider NHS organisations. Deliver tailored demonstrations, ROI discussions, and compelling proposals that articulate clinical, operational, and financial value. Run prospecting campaigns, attend events, and build a strong national pipeline. Partner with Account Managers across all territories to support growth within their least engaged or lowest penetration ICBs. Use PATCHS and Scribe as strategic entry solutions to open new relationships where Docman presence is limited. Lead targeted new business initiatives designed to warm cold territories and activate new digital engagement. Provide Account Directors with intelligence, market insight, and progress updates to inform territory planning. Build senior relationships at PCN, Federation, and ICB level to drive system wide interest and multi site adoption. Represent OneAdvanced at national events, webinars, and digital transformation forums. Monitor competitor activity and positioning to support effective value based selling. Feed market insight back into Product and Marketing to influence roadmap and messaging. Maintain excellent Salesforce hygiene with accurate forecasting and activity tracking. Progress deals through all stages of the sales cycle with high momentum and clear stakeholder management. Produce business cases, commercial proposals, and support procurement pathways with NHS organisations. Work closely with Marketing on targeted campaigns and messaging for non Docman audiences. Align with Customer Success and Implementation teams to ensure smooth handovers post sale. Act as an internal subject matter expert on PATCHS and Scribe, supporting colleagues when needed. What You Will Have Proven new business sales experience in health tech, SaaS, or NHS facing environments. Strong understanding of Primary Care workflows, demand management, and digital transformation. Experience selling to GP practices, PCNs, Federations, or NHS commissioning organisations. Strong ability to navigate multi stakeholder sales processes and close high value deals. Excellent presentation and demo skills (virtual + face to face). Highly self motivated, proactive, and capable of managing a national territory independently. Background selling online consultation platforms or digital workflow/AI tools. Knowledge of ICB structures, procurement frameworks, and NHS funding routes. Understanding of demand management, triage redesign, and patient access models. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
May 07, 2026
Full time
Join OneAdvanced We are looking for a highly motivated Senior New Business Sales Consultant to accelerate the growth of PATCHS and Scribe, our next generation online consultation and AI driven workflow products. This national role is focused exclusively on new business acquisition, targeting non Docman practices, PCNs, Federations, and wider Primary Care organisations. You will be responsible for building a strong national pipeline, delivering compelling product demonstrations, managing complex sales cycles, and closing high value deals. As the senior specialist for PATCHS and Scribe, you will shape the product's market presence, influence adoption across the NHS, and work collaboratively with marketing, product, and leadership teams to ensure success. This role is suited to an experienced, strategic, and results driven salesperson who understands Primary Care, NHS digital priorities, and the competitive online consultation landscape. What You Will Do Own the national sales target for PATCHS and Scribe, exclusively focused on non Docman customers. Build and execute a national strategy for new business across GP practices, PCNs, Federations, and wider NHS organisations. Deliver tailored demonstrations, ROI discussions, and compelling proposals that articulate clinical, operational, and financial value. Run prospecting campaigns, attend events, and build a strong national pipeline. Partner with Account Managers across all territories to support growth within their least engaged or lowest penetration ICBs. Use PATCHS and Scribe as strategic entry solutions to open new relationships where Docman presence is limited. Lead targeted new business initiatives designed to warm cold territories and activate new digital engagement. Provide Account Directors with intelligence, market insight, and progress updates to inform territory planning. Build senior relationships at PCN, Federation, and ICB level to drive system wide interest and multi site adoption. Represent OneAdvanced at national events, webinars, and digital transformation forums. Monitor competitor activity and positioning to support effective value based selling. Feed market insight back into Product and Marketing to influence roadmap and messaging. Maintain excellent Salesforce hygiene with accurate forecasting and activity tracking. Progress deals through all stages of the sales cycle with high momentum and clear stakeholder management. Produce business cases, commercial proposals, and support procurement pathways with NHS organisations. Work closely with Marketing on targeted campaigns and messaging for non Docman audiences. Align with Customer Success and Implementation teams to ensure smooth handovers post sale. Act as an internal subject matter expert on PATCHS and Scribe, supporting colleagues when needed. What You Will Have Proven new business sales experience in health tech, SaaS, or NHS facing environments. Strong understanding of Primary Care workflows, demand management, and digital transformation. Experience selling to GP practices, PCNs, Federations, or NHS commissioning organisations. Strong ability to navigate multi stakeholder sales processes and close high value deals. Excellent presentation and demo skills (virtual + face to face). Highly self motivated, proactive, and capable of managing a national territory independently. Background selling online consultation platforms or digital workflow/AI tools. Knowledge of ICB structures, procurement frameworks, and NHS funding routes. Understanding of demand management, triage redesign, and patient access models. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical history exclusions Financial benefits that have your back Performance based rewards tailored to your role, from company wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Technical Product Manager - Affiliate Operations (6 Month FTC)
Lyst Ltd.
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
May 06, 2026
Full time
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
Assistant General Manager
Career Choices Dewis Gyrfa Ltd Cardiff, South Glamorgan
Job Advert Hey there Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home. If you're someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we'd love for you to join us as an Assistant General Manager As an Assistant General Manager, you will contribute to our vision of being, "the greatest Residential Property Manager, making our cities a better place to live": Incredible outcomes you'll deliver Support the General/City Manager to drive commercial, operational and strategic performance Take accountability for operational excellence, financial performance and governance Lead the onsite team to achieve strong leasing, retention and resident satisfaction Act as senior lead and deputy in the absence of the General/City Manager Your responsibilities Property Management Maintain high standards of property care in line with budgets, SLAs and regulations Support safe, efficient operations and deliver excellent customer experience Lead building operations in line with company standards and key regulations (RICS, ARMA-Q, H&S) Ensure adequate resourcing, including reception cover when needed Oversee statutory compliance, inspections and KPI performance Support and brief onsite team with key operational updates Ensure compliance with PPMs and contractual obligations Manage budgets, purchase orders, invoices, contracts and financial admin Contribute to client reporting on performance and budgets Oversee resident services (parcels, keys, amenities, parking, housekeeping) Ensure maintenance requests are handled within SLA and high presentation standards maintained Manage contractors, complaints and third-party service issues Maintain safe working procedures and update risk controls Oversee risk register and ensure actions are completed Act as lead for major incidents and escalated risks Act as key operational contact for clients and support/lead meetings Resident Engagement Lead resident engagement and support the Community team to deliver excellent service Implement engagement strategies, including communication and events Drive resident feedback and reviews, improving service and satisfaction KPIs Deliver ESG and social value initiatives and maintain reporting records People Management Lead, coach and develop the onsite team Model company values and behaviours Drive performance through objectives, reviews and regular meetings Ensure compliance with policies, processes and regulations Promote strong communication and team engagement Identify development needs and provide coaching/mentoring Support recruitment, training and talent development Who You Are You'll be an experienced residential property professional with strong sector knowledge Knowledgeable in regulations (RICS, ARMA-Q, H&S) and able to apply them Committed to ongoing professional development Confident communicator with strong customer service and negotiation skills Strong leader and team player who delivers results through people IT proficient (Microsoft Office and databases) Highly organised with strong planning and decision-making skills Skilled in coaching, mentoring and giving feedback Commercially and financially astute Relevant qualifications (TPI BTR Level 4 / ARLA desirable) Health & Safety certifications (IOSH, First Aid, Fire Marshal, Mental Health desirable) And So Much More: From leading daily operations to guiding your team with strategy and support, you'll ensure everything is aligned and performing seamlessly across the community. What we're looking for: Comparable property management experience (residential or hospitality) Strong understanding of building management and Health & Safety Proven ability to manage budgets effectively Excellent people management skills with experience leading large teams A track record of developing high-performing teams in a fast-paced environment Outstanding customer service standards High levels of energy, drive, and enthusiasm Strong communication, influencing, and relationship skills Ability to work proactively and use initiative in a competitive market Desirable: Health & Safety qualification ARLA qualification IRPM foundation level qualification (or willingness to work towards) And here's what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here it's about being part of a company that truly cares & supports you Here's a little glimpse into our bubble benefits; Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need Company pension scheme & medical Cover for your long-term health & to help plan for the future Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues Enhanced sick pay & family leave to take care of yourself & your loved ones Life events for those big milestones like your child's first day at school or when you get the keys to your new home we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub Cycle to work scheme to help you get to work in a healthier, greener way Study support to help you grow & reach your goals Long service awards to celebrate every mile stone with us Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you If you're excited about making a real impact and being part of something special, we can't wait to hear from you Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
May 06, 2026
Full time
Job Advert Hey there Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly at home. If you're someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we'd love for you to join us as an Assistant General Manager As an Assistant General Manager, you will contribute to our vision of being, "the greatest Residential Property Manager, making our cities a better place to live": Incredible outcomes you'll deliver Support the General/City Manager to drive commercial, operational and strategic performance Take accountability for operational excellence, financial performance and governance Lead the onsite team to achieve strong leasing, retention and resident satisfaction Act as senior lead and deputy in the absence of the General/City Manager Your responsibilities Property Management Maintain high standards of property care in line with budgets, SLAs and regulations Support safe, efficient operations and deliver excellent customer experience Lead building operations in line with company standards and key regulations (RICS, ARMA-Q, H&S) Ensure adequate resourcing, including reception cover when needed Oversee statutory compliance, inspections and KPI performance Support and brief onsite team with key operational updates Ensure compliance with PPMs and contractual obligations Manage budgets, purchase orders, invoices, contracts and financial admin Contribute to client reporting on performance and budgets Oversee resident services (parcels, keys, amenities, parking, housekeeping) Ensure maintenance requests are handled within SLA and high presentation standards maintained Manage contractors, complaints and third-party service issues Maintain safe working procedures and update risk controls Oversee risk register and ensure actions are completed Act as lead for major incidents and escalated risks Act as key operational contact for clients and support/lead meetings Resident Engagement Lead resident engagement and support the Community team to deliver excellent service Implement engagement strategies, including communication and events Drive resident feedback and reviews, improving service and satisfaction KPIs Deliver ESG and social value initiatives and maintain reporting records People Management Lead, coach and develop the onsite team Model company values and behaviours Drive performance through objectives, reviews and regular meetings Ensure compliance with policies, processes and regulations Promote strong communication and team engagement Identify development needs and provide coaching/mentoring Support recruitment, training and talent development Who You Are You'll be an experienced residential property professional with strong sector knowledge Knowledgeable in regulations (RICS, ARMA-Q, H&S) and able to apply them Committed to ongoing professional development Confident communicator with strong customer service and negotiation skills Strong leader and team player who delivers results through people IT proficient (Microsoft Office and databases) Highly organised with strong planning and decision-making skills Skilled in coaching, mentoring and giving feedback Commercially and financially astute Relevant qualifications (TPI BTR Level 4 / ARLA desirable) Health & Safety certifications (IOSH, First Aid, Fire Marshal, Mental Health desirable) And So Much More: From leading daily operations to guiding your team with strategy and support, you'll ensure everything is aligned and performing seamlessly across the community. What we're looking for: Comparable property management experience (residential or hospitality) Strong understanding of building management and Health & Safety Proven ability to manage budgets effectively Excellent people management skills with experience leading large teams A track record of developing high-performing teams in a fast-paced environment Outstanding customer service standards High levels of energy, drive, and enthusiasm Strong communication, influencing, and relationship skills Ability to work proactively and use initiative in a competitive market Desirable: Health & Safety qualification ARLA qualification IRPM foundation level qualification (or willingness to work towards) And here's what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here it's about being part of a company that truly cares & supports you Here's a little glimpse into our bubble benefits; Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need Company pension scheme & medical Cover for your long-term health & to help plan for the future Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues Enhanced sick pay & family leave to take care of yourself & your loved ones Life events for those big milestones like your child's first day at school or when you get the keys to your new home we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub Cycle to work scheme to help you get to work in a healthier, greener way Study support to help you grow & reach your goals Long service awards to celebrate every mile stone with us Employee assistance & counselling for those times when you need a little bit of extra support & the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you If you're excited about making a real impact and being part of something special, we can't wait to hear from you Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
Aspens Charities
Head of Kent Services
Aspens Charities Tunbridge Wells, Kent
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
May 06, 2026
Full time
Role/Job Title : Head of Kent Services Location: Pembury, with travel between services as required Contracted Hours Full time -37 hours per week (Mon-Fri) Salary : £55,000 - £65,000 per annum FTE Application Deadline Date : Friday 24th May 2026 / Interviews to take place at Cornford Lane site (Pembury) on Wednesday 10th June We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. FULL JOB DESCRIPTION Equal Opportunity/Accessibility and Accommodations Statement: As a Disability Confident employer, Aspens Charities is committed to fostering an inclusive and supportive environment for individuals with disabilities. We actively promote the recruitment, retention, and career development of people with disabilities, recognising the invaluable contributions they make to our organisation. We are dedicated to ensuring an accessible recruitment process for all candidates. If you require any accommodations during the application or interview process, please don t hesitate to reach out. Aspens mission is to provide high-quality care and support to individuals on the autism spectrum and with learning disabilities; meeting their needs and aspirations and empowering them to learn and grow through an integrated network of services across the South-East. We provide support and care to children, families and adults across Kent, East Sussex, West Sussex, Brighton and Hove, Surrey and the London Borough of Bexley. Our services include registered care homes; supported living; community outreach; day services, including pathways to employment; children and young people s groups and support; specialist support; and free online support for families and carers across the South-East. About the role: This is a tremendously exciting time to join Aspens. With our new Chief Operating Officer in place, we are actively shaping how we work to ensure we deliver the very best for the people we support. Her focus and ambition are centred on establishing consistent, high-quality practice across the organisation and ensuring that everything we do enhances, in a meaningful and measurable way, the lives of those we support. The Head of Kent Services is a leadership role responsible for the strategic, operational, and financial oversight of services within Kent, currently residential services for adults with autism and/or learning disabilities, supported living services, and services for children and families across Kent. The postholder will ensure the delivery of safe, high-quality, person-centred care and support that promotes autonomy, dignity, inclusion, and positive outcomes for individuals and families. The Head of Kent Services will lead and develop a small team of locality managers ensuring regulatory compliance, financial sustainability, and continuous service improvement across the portfolio. The Head of Kent Services will be a member of the Inclusive Executive Leadership Team, working in collaboration with other leaders to drive the best outcomes for the People we Support and the Charity. Knowledge and Experience: We re looking for someone who brings a combination of the following experiences, whether gained through formal roles, lived experience, volunteering or other pathways. We value diverse routes into leadership and welcome applications from individuals who may not have followed traditional career paths. Essential Experience: Significant senior management experience in health and social care. Proven leadership experience managing CQC Registered Managers. Strong knowledge of autism and learning disability support models. Experience managing budgets and financial performance. Demonstrable experience of regulatory compliance and inspection processes. Experience working with commissioners and local authorities. Experience managing large-scale change programmes. Significant experience in building team capability and managing complex employee relations. Essential Skills & Competencies: Strategic thinking and operational delivery capability. Strong financial acumen. Experience overseeing impactful, outcomes-driven services at a strategic level. Strong project and programme management skills. Excellent leadership and people management skills. Excellent analytical and data interpretation skills. High-level communication and stakeholder engagement skills. Ability to manage complexity and drive change. Strong problem-solving and decision-making ability. Ability to build and sustain relationships, with trust and integrity Desirable: Relevant professional qualification in health or social care (Level 5 or above). Experience overseeing multiple residential and/or supported living services. Experience in service mobilisation or turnaround. Experience with Positive Behaviour Support at strategic level. Core Values & Leadership Expectations: Commitment to person-centred, rights-based and autonomy approaches. Passion for inclusion, dignity, and empowerment. Dedication to safeguarding and promoting welfare. Evidence-informed decision-making. High levels of integrity, resilience, and accountability. Reflective, open to feedback and committed to continuous learning Brings authenticity, empathy and a collaborative spirit What we can offer you: An exciting and rewarding role that you can really make your own An opportunity to learn and grow in a supportive environment, with formal and informal training and development initiatives. Member of the Inclusive Executive Leadership Team. Hybrid working Adjusted Hours or compressed working weeks Fantastic paid training and career progression opportunities (including recognised qualifications in health and social care) Paid DBS Annual Leave / Pro rata dependent on hours. Annual leave entitlement increases with length of service Nest Pension and Death in Service Benefit Dedicated Employee Assistance Programme and Access to Mental Health First Aiders Aspens High Street Stores -20% discount on all items for Aspens staff Bluebell cafe- Discounted staff menu available Refer a Friend scheme , so you can earn up to £250 for every person you refer to work for Aspens Recognition schemes, including Employee of the Month Wellbeing initiatives such as: no email/meeting Fridays, no meetings over lunchtime to ensure people can take a break, encouraged not to read or reply to emails outside of working hours, and access to counselling If shortlisted, we will contact you directly to schedule an interview. We strive to respond to all applicants; however, if you have not received a response within a reasonable timeframe, please feel free to contact us for a status update or feedback (where available). After the interview, you will be notified of the outcome. If successful, you ll receive a formal offer in writing. Upon acceptance, we ll guide you through the onboarding process, providing you with all the details you need. Please note, any offer of employment will be subject to Disclosure and Barring checks (which we will arrange on your behalf if you don t already have one) and satisfactory employment references.
Technical Product Manager - Affiliate Operations (6 Month FTC)
Lyst
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
May 05, 2026
Full time
Please note this role is offered as an initial 6 month fixed term contract on a PAYE basis Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better choices and help fashion partners find better audiences as the category leading destination for every fashion shopper. The Role We're looking for a technically strong Product Manager to lead our Affiliate Operations product team, and be the primary Lyst owner for our partnership with ZOZO's Data Science team in New Zealand. Lyst became part of the ZOZO group last year, and this role will work closely with ZOZO's R&D teams to turn research into productionised product data improvements. You will be accountable for the quality, reliability and discoverability of the world's largest product catalogue, powering discovery and commerce across Lyst. Crucially, you will also support Lyst's commercial initiatives from a TPM perspective - shaping the product and data work to accelerate product merging and enrichment. You'll be the lead Lyst contact for ZOZO's Data Science department and will run regular meetings, define joint milestones and translate data science research into Lyst production work. Together you'll accelerate product merging and enrichment while ensuring tooling is production ready. This role is highly cross functional and strategic. If you enjoy being technical, shipping data products, and managing a data science partnership to deliver measurable business outcomes, this is for you. What you'll own Affiliate Operations strategy & roadmap - Prioritise initiatives that raise data quality, completeness and coherence, and ensure delivery of outcomes that improve discovery and checkout metrics. Data foundations & pipelines - Working with engineering, to define product data models and taxonomies and own product data quality KPIs and remediation workflows. Ensure enrichment and merging flows are implemented and monitored. Partnership with ZOZO Data Science (NZ) - Be the primary Lyst lead managing the relationship with ZOZO's data science team: align roadmaps, define experiments, translate research into production requirements, agree on data contracts/security/IP terms, and run regular syncs and reviews. ZOZO collaboration is a core part of our product enrichment work. Operational ownership - Set and measure SLAs for data freshness, accuracy and output quality. Ensure handoffs and runbooks for the Affiliate Operations team are clear. Commercial & stakeholder management - Liaise with Partnerships and Commercial teams to align product data priorities to business objectives (e.g. ROAS bidding algorithms). People & process - Lead the Affiliate Operations product practice: improve team rituals, prioritisation and delivery cadence. Day to day responsibilities Create and maintain an outcome driven roadmap for Affiliate Operations and our commercial roadmap. Translate ZOZO data science outputs (enrichments/merges/flags) into production requirements, APIs and acceptance criteria. Run regular cross organisation planning with ZOZO and Affiliate Operations, including quarterly planning and technical workshops; manage time zone differences and ensure clear asynchronous handovers. Define and track OKRs tied to listings quality and commercial outcomes. Build the backlog and intake process for operational work, tooling requests and BAU. Communicate progress and trade offs clearly to senior stakeholders. Qualifications 3-6+ years product management experience, with a technical/data focus (hands on TPM or Senior TPM). Strong technical literacy: comfortable with APIs, data schemas, ETL/ingestion pipelines and product data modelling. Experience working with data scientists and engineering teams to productise models and features for production. Proven stakeholder management and delivery track record - you can run complex cross functional projects and manage external technical partners. Excellent written and verbal communication; experience coordinating across time zones and cultures. Agile delivery experience and a bias toward measurable outcomes. Nice to have Experience in ecommerce marketplaces or affiliate commerce. Exposure to machine learning/MLops or productionising ML models. Prior experience working with an external data science partner or international R&D partner. Familiarity with taxonomy design, entity resolution and image/data enrichment workstreams. Experience working with affiliate operations or merchant operations teams. Our Ways of Working Office Days: We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst's holiday year runs from 1 April to 31 March. Remote Working: Work from anywhere for up to 4 weeks per year. Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss. Clothing Benefit: We provide you with a clothing allowance to use on Lyst every year. This starts at £250 when you join and increases up to £1,000 with your length of service. Private Healthcare: Our healthcare provider is Vitality. Your health is important to us which is why we offer all employees a comprehensive healthcare scheme from the day you start. Training Allowance: All employees are entitled to an annual training allowance of £1,000 for conferences, industry events, training courses and to purchase resources. Pension Scheme: Our pension provider is The People's Pension. We offer a minimum employee contribution of 5% and 3% employer contribution. Eye Tests and Vouchers: Employees can make a saving on their eye test and glasses through our chosen provider. You'll receive a free eye test every year and a discount towards glasses. Cycle-to-Work Scheme: Lyst will purchase a bicycle from your chosen retailer, and you will receive a voucher to pick up your bicycle from them. Transport Season Ticket Loan: Employees can apply for an interest free season ticket loan to support your travel to work. Social Events: Frequent company wide social events including Christmas & summer parties, sports days, themed drinks, quizzes, cook alongs, as well as smaller team socials. We also have plenty of interest based groups such as football, running club, book club, culinary and more.
Customer Success Manager (Mid-Market), Europe
Maze
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
May 05, 2026
Full time
About the Role The Customer Success Manager will partner with some of Maze's most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You'll thrive here if you're a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. What You'll Do Customer Education & Research Enablement Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range-from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross functional teams. Portfolio Ownership (Adoption + Full Renewal Ownership) Own the post sale relationship and renewal strategy for a mid upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long term engagement across multiple teams and organizational levels. Fully own the renewal motion-pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Expansion Identification & Partnership Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi team, or complex expansion initiatives where they lead the commercial negotiation. Executive & Strategic Guidance Advise senior stakeholders-Design Directors, Heads of Research, VP Product, and occasionally C suite-on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. High Impact Business Reviews Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Cross Functional Partnership & Voice of Customer Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. Who You Are Experience 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Skills & Strengths Research savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Bonus Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. Location UK, Ireland, Portugal, Spain, or Netherlands. Inclusivity and Pay We are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We celebrate non traditional life routes and encourage you to apply should you connect with this job description or the Maze culture. Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a maze ing benefits - gym memberships, co working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive workspace Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi weekly all hans meetings, and more Check out all of our a maze ing benefits here.
N P Aerospace Ltd
Bid Manager
N P Aerospace Ltd
Job Title: Bid Manager Location: Coventry, UK Core Hours: 08:00-16:35 (Mon Thu) 08:00-15:10 (Fri) Vacancy Type: Full-time, Permanent, Site-based, Hybrid,UK Remote Salary: £55,000 - £65,000 (subject to experience) + Discretionary Bonus JOB SUMMARY NP Aerospace is seeking an experienced Bid Manager to help deliver current contracts and win future business by leading the development of clear, compelling and commercially robust proposals that align to our strategic objectives. You will manage bids end to end, from bid and no bid through to contract acceptance, coordinating inputs across engineering, programmes, operations, procurement, quality, cost engineering and senior leadership. A key part of the role is owning our Social Values and ESG written responses, ensuring they are credible, compliant and competitive. Working across our UK and North American business units, you will interpret customer requirements, shape win themes, manage bid plans and budgets, capture risk and assumptions, and produce high quality submissions to tight deadlines. Opportunities will range from smaller quotes to multi million pound, high complexity defence bids. WHAT YOU WILL GET IN RETURN At NP Aerospace, we know our success comes from our people. That s why we invest in benefits that support your health, reward your hard work, and help you grow your career: Performance rewards discretionary bonus opportunities Flex your day flexible start and finish times (subject to manager approval and operational needs) Time to recharge 25 days holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme Support for Defence two weeks paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs) Future security competitive pension scheme (9% combined employer/employee contributions Peace of mind life cover at 3x base salary Health & wellbeing first BHSF Cash Healthcare Plan to support everyday health costs Grow with us career development and advancement opportunities within a global business Supportive environment a team culture built on innovation, collaboration, and purpose JOB DUTIES Lead and support bid activity across major and minor opportunities, producing high quality, compliant and commercially robust proposals. Own the creation of Social Values and ESG written responses, ensuring they are evidence based, credible and aligned to customer requirements. Take full or joint accountability for bids from bid and no bid through to contract acceptance, coordinating inputs across all required functions. Support early capture activity with Business Development, helping to shape the opportunity, clarify the customer need and structure the bid approach before formal launch. Manage pre bid submissions as required, including Expressions of Interest, PQQs and RFIs, ensuring timely and well written responses. Build and maintain bid plans, schedules and bid budgets, keeping workstreams on track and escalating risks or blockers early. Track, maintain and report bid status and key actions clearly and consistently to stakeholders at all levels. Work with Project Management, Engineering, Operations, Procurement and Quality to develop technical and service solutions that meet customer requirements and reflect deliverable commitments. Partner with Cost Engineering to develop pricing and cost models, including target cost setting and rapid turnaround ROM submissions. The above is not intended to be an exhaustive list of duties and responsibilities. EXPERIENCE Bid management experience within defence or complex engineering environments, ideally involving Prime Defence Contractors, the UK Ministry of Defence and related agencies, plus export or international customers where relevant. Strong understanding of tendering and contracting routes and commercial models, including fixed price, ROM, budgetary and not to exceed, plus competitive and single source submissions. Experience contributing to Social Values and ESG content, with an understanding of what good evidence looks like and how it is assessed. High level of numeracy and commercial awareness, with experience interpreting cost inputs, assumptions and pricing logic. Proficient in Microsoft Office, particularly Word and Excel. MS Project experience is desirable. Technical awareness of engineering, manufacturing or vehicle and armour environments. Technical qualifications are desirable. Knowledge of compliance requirements in defence bidding, including security considerations and export controls. ABILITY ASSESSMENT As part of the interview process, you will complete a short practical exercise based on a Social Values and ESG tender requirement, to assess how you interpret requirements and structure a written response. WHAT DO WE DO AT NP AEROSPACE? NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world s largest defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America. Equal Opportunity Employer Statement : NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board. Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws. Please note: If successful, you will be required to sign the Official Secrets Act and successfully pass the necessary checks before you can begin your employment with NP Aerospace.
May 04, 2026
Full time
Job Title: Bid Manager Location: Coventry, UK Core Hours: 08:00-16:35 (Mon Thu) 08:00-15:10 (Fri) Vacancy Type: Full-time, Permanent, Site-based, Hybrid,UK Remote Salary: £55,000 - £65,000 (subject to experience) + Discretionary Bonus JOB SUMMARY NP Aerospace is seeking an experienced Bid Manager to help deliver current contracts and win future business by leading the development of clear, compelling and commercially robust proposals that align to our strategic objectives. You will manage bids end to end, from bid and no bid through to contract acceptance, coordinating inputs across engineering, programmes, operations, procurement, quality, cost engineering and senior leadership. A key part of the role is owning our Social Values and ESG written responses, ensuring they are credible, compliant and competitive. Working across our UK and North American business units, you will interpret customer requirements, shape win themes, manage bid plans and budgets, capture risk and assumptions, and produce high quality submissions to tight deadlines. Opportunities will range from smaller quotes to multi million pound, high complexity defence bids. WHAT YOU WILL GET IN RETURN At NP Aerospace, we know our success comes from our people. That s why we invest in benefits that support your health, reward your hard work, and help you grow your career: Performance rewards discretionary bonus opportunities Flex your day flexible start and finish times (subject to manager approval and operational needs) Time to recharge 25 days holiday + 8 bank holidays, with the option to buy more through our Holiday Purchase Scheme Support for Defence two weeks paid leave for Reservists and Cadets, plus paid leave for Cadet Force Adult Volunteers (CFAVs) Future security competitive pension scheme (9% combined employer/employee contributions Peace of mind life cover at 3x base salary Health & wellbeing first BHSF Cash Healthcare Plan to support everyday health costs Grow with us career development and advancement opportunities within a global business Supportive environment a team culture built on innovation, collaboration, and purpose JOB DUTIES Lead and support bid activity across major and minor opportunities, producing high quality, compliant and commercially robust proposals. Own the creation of Social Values and ESG written responses, ensuring they are evidence based, credible and aligned to customer requirements. Take full or joint accountability for bids from bid and no bid through to contract acceptance, coordinating inputs across all required functions. Support early capture activity with Business Development, helping to shape the opportunity, clarify the customer need and structure the bid approach before formal launch. Manage pre bid submissions as required, including Expressions of Interest, PQQs and RFIs, ensuring timely and well written responses. Build and maintain bid plans, schedules and bid budgets, keeping workstreams on track and escalating risks or blockers early. Track, maintain and report bid status and key actions clearly and consistently to stakeholders at all levels. Work with Project Management, Engineering, Operations, Procurement and Quality to develop technical and service solutions that meet customer requirements and reflect deliverable commitments. Partner with Cost Engineering to develop pricing and cost models, including target cost setting and rapid turnaround ROM submissions. The above is not intended to be an exhaustive list of duties and responsibilities. EXPERIENCE Bid management experience within defence or complex engineering environments, ideally involving Prime Defence Contractors, the UK Ministry of Defence and related agencies, plus export or international customers where relevant. Strong understanding of tendering and contracting routes and commercial models, including fixed price, ROM, budgetary and not to exceed, plus competitive and single source submissions. Experience contributing to Social Values and ESG content, with an understanding of what good evidence looks like and how it is assessed. High level of numeracy and commercial awareness, with experience interpreting cost inputs, assumptions and pricing logic. Proficient in Microsoft Office, particularly Word and Excel. MS Project experience is desirable. Technical awareness of engineering, manufacturing or vehicle and armour environments. Technical qualifications are desirable. Knowledge of compliance requirements in defence bidding, including security considerations and export controls. ABILITY ASSESSMENT As part of the interview process, you will complete a short practical exercise based on a Social Values and ESG tender requirement, to assess how you interpret requirements and structure a written response. WHAT DO WE DO AT NP AEROSPACE? NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry. Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture. Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world s largest defence organisations. Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America. Equal Opportunity Employer Statement : NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board. Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws. Please note: If successful, you will be required to sign the Official Secrets Act and successfully pass the necessary checks before you can begin your employment with NP Aerospace.
Customer Success Manager (English + one additional European language)
Winnow
About the team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 30 colleagues who are based in London, Dubai, Singapore, Shang Hai, Cancun and the US. We are looking for a motivated and entrepreneurial individual with a can-do attitude to join our European Operations team. You will be playing an instrumental role in managing and growing Europe's client portfolio. You will have opportunities to lead exciting implementation projects with our key clients across different locations. - The role will involve regular European travel. - We operate a hybrid working model with a minimum of 2 days in our Farringdon office per week (Tuesdays and Thursdays) - This role might suit a second jobber looking to develop the skills they have already acquired in Customer Success, or in a Consultancy or Project based role. Key objectives of role The full scope of your role will be discussed in detail at interview, however typical tasks might include: Build strong relationships with clients ensuring they are bought in to making Winnow system successful Understand clients' current situation and needs to tailor the best solutions for them Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely Take consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience You are likely to be least degree educated You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity You have an intermediate level of Excel and working knowledge of Work and Powerpoint Personal Attributes You will have excellent verbal and written communication skills in English along with proficiency in at least one additional European language (preferably German, French or Italian). You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time You are able to organise self, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Benefits Competitive base salary Customer Success bonus scheme Company stock options package Matching pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus a £40 monthly wellness allowance Employee Assistance Programme - 24/7 helpline for your wellbeing Early finish Friday - log off from 3pm if you have finished all your work by then 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays You will love what you do - waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
May 04, 2026
Full time
About the team The Operations team are responsible for the on-boarding and implementation of our technology across new customers, as well as ensuring on-going success once the system is up and running on client sites. The goal - successful pilots with early clients, such that they quickly become key clients deploying our technology on a national and international scale. The team manage the processes, systems and controls which enable our business to successfully scale and grow. The team continually review these processes to provide innovative enhancements to achieve operational excellence, which in turn enable the company to meet its strategic objectives. Our Operations team consist of over 30 colleagues who are based in London, Dubai, Singapore, Shang Hai, Cancun and the US. We are looking for a motivated and entrepreneurial individual with a can-do attitude to join our European Operations team. You will be playing an instrumental role in managing and growing Europe's client portfolio. You will have opportunities to lead exciting implementation projects with our key clients across different locations. - The role will involve regular European travel. - We operate a hybrid working model with a minimum of 2 days in our Farringdon office per week (Tuesdays and Thursdays) - This role might suit a second jobber looking to develop the skills they have already acquired in Customer Success, or in a Consultancy or Project based role. Key objectives of role The full scope of your role will be discussed in detail at interview, however typical tasks might include: Build strong relationships with clients ensuring they are bought in to making Winnow system successful Understand clients' current situation and needs to tailor the best solutions for them Ensure smooth end-to-end implementation process with client, train multi-disciplined teams to use Winnow in person and remotely Take consultative approach to keep clients engaged in utilizing Winnow system to manage their food waste reduction Proactively analyse client reports and troubleshoot with the client where needed Manage KPIs jointly with the client and Winnow's senior team members to ensure that the system is delivering a strong business case, implementing changes where necessary Collaborate closely with internal teams in different regions Take initiatives to improve internal process and procedure (in line with Winnow Int'l) Support our front line tech and customer support team with clients' enquiries where required Education and experience You are likely to be least degree educated You will have gained work experience ideally within a multi-national organisation in a Client Success / Delivery or Project Management / Account Management / Consultancy capacity You have an intermediate level of Excel and working knowledge of Work and Powerpoint Personal Attributes You will have excellent verbal and written communication skills in English along with proficiency in at least one additional European language (preferably German, French or Italian). You share our belief that collaboration is critical to achieving our mission. You can demonstrate how you have thrived working effectively in partnership with others You have proven experience in challenging and questioning the status quo. You enjoy suggesting creative and innovative solutions to improve the way things get done You are results driven and can demonstrate how you have delivered value added solutions which are intuitive and easy to use You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals You have excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data. You take your time to ensure you get things right the first time You are able to organise self, including effective project management and scheduling, prioritisation and time management skills, managing multiple tasks in parallel and completing tasks to tight deadlines You are willing to roll up your sleeves and get work done, taking the initiative to help your team members. You have a growth mentality and a willingness to learn. Benefits Competitive base salary Customer Success bonus scheme Company stock options package Matching pension scheme Eye care vouchers and eye care allowance Life insurance Company part-funded health insurance 2 Wellness hours per month, plus a £40 monthly wellness allowance Employee Assistance Programme - 24/7 helpline for your wellbeing Early finish Friday - log off from 3pm if you have finished all your work by then 25 days of paid vacation time (plus the option to buy a further 5 days annual leave) in addition to national holidays You will love what you do - waking up every day solving one of the biggest social problems of our generation Committed team members with broad experience who share a common passion to build a world class business
Amey Ltd
Principal Operations Manager
Amey Ltd West Cowick, North Humberside
15-Month Fixed-Term Maternity Cover The Principal Operations Manager (POM) - Area 12 (Maternity Cover) is a temporary senior leadership role within the Area 12 Senior Management Team, accountable for maintaining safe, compliant and stable day-to-day operational delivery across the Area 12 Strategic Highways Maintenance & Response contract during a defined period of maternity leave. The role is intended as a step-in continuity position , providing experienced leadership and operational grip to ensure performance, safety and client confidence are maintained, rather than driving structural or strategic change. Area 12 is a geographically dispersed, high-profile Strategic Roads Network contract operating 24/7 across multiple depots, delivering routine and cyclic maintenance, defect response and incident management for National Highways across Yorkshire & North Humberside. This maternity cover role provides operational continuity , ensuring existing ways of working, leadership structures and performance controls remain effective throughout the cover period. What You'll Do: Key Accountabilities Operational Continuity & Control Provide clear senior operational leadership across routine maintenance, reactive defects, cyclic works and incident response . Maintain operational grip across depots, frontline teams and control functions to ensure consistent service delivery. Act as a senior escalation point for operational issues, incidents and unplanned events, ensuring calm, proportionate and timely decision-making. Health, Safety & Compliance Maintain a strong Safety First culture , ensuring existing safety systems, controls and behaviours are consistently applied. Ensure operational teams continue to comply with National Highways requirements, Amey procedures and statutory obligations. Support incident reviews, audits and assurance activity, embedding learning without introducing unnecessary change. Client & Performance Stability Maintain effective day-to-day operational relationships with National Highways Area 12 representatives , providing confidence in continuity of leadership and delivery. Monitor and manage performance against contractual KPIs and operational measures, escalating risks early and proportionately. Support existing governance, reporting and review forums (CVRs, audits, operational reviews). People Leadership Provide clear leadership, support and direction to Operations Managers, Supervisors and operational leadership teams . Maintain existing performance management arrangements and engagement rhythms. Support team stability, wellbeing and resilience during the maternity cover period. Commercial & Delivery Awareness Support commercial outcomes through consistent application of agreed delivery plans, self-delivery strategies and productivity expectations. Work collaboratively with Commercial, Planning and Construction leads to maintain alignment between operations, cost and programme. Avoid unnecessary changes to commercial or operational models unless required for risk management. Senior Management Team Role Member of the Area 12 Senior Management Team , reporting directly to the Account Director . Works collaboratively with Principal Construction, Commercial, Planning, Performance & Assurance, Safety, Digital and Finance leads. Supports collective SMT leadership and decision-making during the maternity cover period. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Skills, Knowledge & Experience Essential Proven senior operational leadership experience within highway maintenance or similar infrastructure environments . Strong understanding of National Highways operational requirements and live-network delivery. Experience leading large, multi-disciplinary operational teams across multiple sites. Confident decision-maker in live operational and incident environments. Pragmatic, steady leadership style focused on continuity, stability and risk management . Qualifications (Desirable) Relevant operational, construction or engineering qualification. IOSH, NEBOSH or equivalent health & safety qualification If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruitment team for this role, at (url removed)
May 03, 2026
Full time
15-Month Fixed-Term Maternity Cover The Principal Operations Manager (POM) - Area 12 (Maternity Cover) is a temporary senior leadership role within the Area 12 Senior Management Team, accountable for maintaining safe, compliant and stable day-to-day operational delivery across the Area 12 Strategic Highways Maintenance & Response contract during a defined period of maternity leave. The role is intended as a step-in continuity position , providing experienced leadership and operational grip to ensure performance, safety and client confidence are maintained, rather than driving structural or strategic change. Area 12 is a geographically dispersed, high-profile Strategic Roads Network contract operating 24/7 across multiple depots, delivering routine and cyclic maintenance, defect response and incident management for National Highways across Yorkshire & North Humberside. This maternity cover role provides operational continuity , ensuring existing ways of working, leadership structures and performance controls remain effective throughout the cover period. What You'll Do: Key Accountabilities Operational Continuity & Control Provide clear senior operational leadership across routine maintenance, reactive defects, cyclic works and incident response . Maintain operational grip across depots, frontline teams and control functions to ensure consistent service delivery. Act as a senior escalation point for operational issues, incidents and unplanned events, ensuring calm, proportionate and timely decision-making. Health, Safety & Compliance Maintain a strong Safety First culture , ensuring existing safety systems, controls and behaviours are consistently applied. Ensure operational teams continue to comply with National Highways requirements, Amey procedures and statutory obligations. Support incident reviews, audits and assurance activity, embedding learning without introducing unnecessary change. Client & Performance Stability Maintain effective day-to-day operational relationships with National Highways Area 12 representatives , providing confidence in continuity of leadership and delivery. Monitor and manage performance against contractual KPIs and operational measures, escalating risks early and proportionately. Support existing governance, reporting and review forums (CVRs, audits, operational reviews). People Leadership Provide clear leadership, support and direction to Operations Managers, Supervisors and operational leadership teams . Maintain existing performance management arrangements and engagement rhythms. Support team stability, wellbeing and resilience during the maternity cover period. Commercial & Delivery Awareness Support commercial outcomes through consistent application of agreed delivery plans, self-delivery strategies and productivity expectations. Work collaboratively with Commercial, Planning and Construction leads to maintain alignment between operations, cost and programme. Avoid unnecessary changes to commercial or operational models unless required for risk management. Senior Management Team Role Member of the Area 12 Senior Management Team , reporting directly to the Account Director . Works collaboratively with Principal Construction, Commercial, Planning, Performance & Assurance, Safety, Digital and Finance leads. Supports collective SMT leadership and decision-making during the maternity cover period. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles Training Opportunities: Unlock your potential with comprehensive training tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What You'll Bring: Skills, Knowledge & Experience Essential Proven senior operational leadership experience within highway maintenance or similar infrastructure environments . Strong understanding of National Highways operational requirements and live-network delivery. Experience leading large, multi-disciplinary operational teams across multiple sites. Confident decision-maker in live operational and incident environments. Pragmatic, steady leadership style focused on continuity, stability and risk management . Qualifications (Desirable) Relevant operational, construction or engineering qualification. IOSH, NEBOSH or equivalent health & safety qualification If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruitment team for this role, at (url removed)

Modal Window

  • Blog
  • Contact
  • About Us
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • Facebook
  • Twitter
  • Instagram
  • Pinterest
  • Youtube
Parent and Partner sites: IT Job Board | Search Jobs Near Me | RightTalent.co.uk | Quantity Surveyor jobs | Building Surveyor jobs | Construction Recruitment | Talent Recruiter | London Jobs | Property jobs
© 2008-2026 Jobs Hiring Near Me