Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 15, 2026
Full time
Your new company This role is working for Hays, a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading tech. With deep specialism across STEM and digital domains, Hays leverages data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of tech recruitment and supporting businesses as they build tomorrow's workforce. Your new role The Demand & Capacity Manager ensures that Technology Operations has the resources, capacity, and performance headroom needed to deliver stable, predictable, and scalable services globally. The role is responsible for forecasting demand, analysing consumption trends, modelling capacity needs, and identifying risks related to saturation, seasonal patterns, and strategic growth. This includes coordinating with Finance, PMO, Service Performance Management, Engineering teams, and vendors to ensure that demand is understood, capacity is planned, and costs are optimised across infrastructure, platforms, cloud, and global operations. Core Responsibilities: Own the global demand and capacity management framework across infrastructure, cloud, platforms, and operational delivery services. Develop and maintain capacity models incorporating historic trends, business forecasts, and technology growth patterns. Forecast demand for infrastructure resources, cloud consumption, platform usage, licensing, storage, workloads, and workforce/operational capacity. Identify saturation risks, constraints, seasonal spikes, and capacity-related service vulnerabilities. Provide capacity insights to PMO reprioritisation, investment planning, and readiness assessments. Work with Service Performance Manager to correlate capacity with stability, recurrence patterns, and performance bottlenecks. Partner with Vendor/Contract Manager to assess vendor capacity commitments, delivery models, and scalability. Collaborate with EA to ensure capacity plans align with technology roadmaps and transformation initiatives. Ensure appropriate capacity for major business events, releases, migrations, and peak periods. Maintain regular reporting covering consumption, forecasts, risks, and recommended actions. Accountable for the accuracy and quality of global demand and capacity forecasts. Ensure capacity risks are identified early, documented, communicated, and mitigated with clear action plans. Maintain a single source of truth for demand, consumption, and capacity insights. Provide leadership with proactive recommendations for investment, optimisation, and scaling actions. Drive alignment between capacity planning, financial forecasting, and platform/infrastructure strategies. Prepare and run capacity governance routines including monthly capacity reviews. Ensure readiness and capacity availability for major business or technology events. Support cloud optimisation and FinOps activities with accurate consumption modelling. Collaborate with operational teams to ensure capacity actions support service stability and avoid degradations. Global Delivery & Collaboration: Work with Regional Service Managers to capture local demand patterns, constraints, and capacity needs. Collaborate with EA to ensure strategic alignment with long-term architectural evolution. Partner with Infrastructure and Platform teams to understand scaling limits, performance boundaries, and capacity signals. Engage with PMO to validate capacity readiness for projects, migrations, and releases. Coordinate globally with MSPs (incl. Cognizant) to validate vendor capacity and delivery throughput. Work with Finance and Cost Management teams to validate budget impact, cost-to-serve models, and cloud consumption forecasts. Support Security and Compliance capacity requirements for logging, monitoring, DR, and backup workloads. Key Deliverable: Global Demand & Capacity Forecast (rolling 12-36 months). Capacity Models & Dashboards (infrastructure, cloud, platform, operational workload). Monthly Consumption & Capacity Report including risks, hotspots, and future projections. Quarterly Capacity Review Pack including investment proposals and optimisation insights. Capacity inputs for PMO readiness assessments, budgeting, and prioritisation. Documentation of mitigation actions for capacity-related risks. Cloud consumption models and cost-optimisation recommendations. KPIs & Success Measures: Accuracy of demand and capacity forecasts. Reduction of unplanned capacity-related incidents or outages. Timeliness of capacity reporting and insights. Optimisation impact (cloud savings, resource efficiency gains). Stakeholder satisfaction across Technology, Finance, Regions, and Vendors. Alignment of capacity with business demand and technology roadmaps. What you'll need to succeed Hands-on experience with automation platforms (ServiceNow Flow Designer, Power Automate, Rundeck, Ansible, Terraform, or similar). Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models, RBAC, and secure automation practices. Ability nonrepresentational issues and translate them into automation solutions. Experience working with MSPs and global delivery models What you'll get in return Competitive base salary + bonus + benefits aligned to the seniority of the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Category Manager Location: Flexible UK Location | Hybrid (2 days WFH/3 days on-site or travel) Pay Rate: £650 per day via umbrella (Inside IR35) Contract Length: 6-month contract (Possible extension) The Opportunity We're supporting a leading organisation in the energy and infrastructure sector to recruit a Category Manager - Directs to play a key role in a critical metering programme . This is a fantastic opportunity to lead high-value, strategically important procurement activity, working closely with a specialist metering business unit undergoing ongoing transformation. You'll have real ownership of sourcing strategy, supplier engagement, and commercial outcomes - directly influencing how a vital operational area evolves. If you enjoy working at pace, engaging senior stakeholders, and driving value through procurement excellence, this role offers strong visibility and impact. Key Responsibilities Lead the end-to-end sourcing life cycle for metering-related categories, including strategy development, tendering, evaluation, negotiation and contract award Develop and deliver category strategies aligned to business objectives and evolving metering requirements Manage multiple tender events and competitive sourcing processes , ensuring timely delivery and strong commercial outcomes Build strong partnerships with the metering business unit , ensuring alignment to operational needs and future demand Undertake market analysis and supplier engagement to identify opportunities, mitigate risks and improve supplier performance Drive supplier relationship management initiatives to deliver continuous value, innovation and performance improvements Collaborate with internal procurement teams and stakeholders to ensure governance, compliance and best practice Support and develop junior team members, providing coaching and guidance where required Key Skills & Experience Essential Proven experience in strategic sourcing or procurement , ideally within infrastructure, utilities or complex operational environments Strong track record of delivering tender events, negotiations and measurable commercial outcomes Experience working with technical or operational categories (metering, engineering, equipment or similar preferred) Excellent stakeholder management skills , with the ability to influence and build credibility across business functions Strong commercial acumen, including contractual understanding and supplier management expertise Ability to manage multiple projects and priorities, delivering to deadlines in a fast-paced environment Experience in category strategy development and market analysis Previous experience managing or mentoring team members is advantageous Desirable: Degree in a relevant discipline (eg Supply Chain, Engineering, Finance or similar) MCIPS or working towards professional procurement accreditation Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 15, 2026
Contractor
Category Manager Location: Flexible UK Location | Hybrid (2 days WFH/3 days on-site or travel) Pay Rate: £650 per day via umbrella (Inside IR35) Contract Length: 6-month contract (Possible extension) The Opportunity We're supporting a leading organisation in the energy and infrastructure sector to recruit a Category Manager - Directs to play a key role in a critical metering programme . This is a fantastic opportunity to lead high-value, strategically important procurement activity, working closely with a specialist metering business unit undergoing ongoing transformation. You'll have real ownership of sourcing strategy, supplier engagement, and commercial outcomes - directly influencing how a vital operational area evolves. If you enjoy working at pace, engaging senior stakeholders, and driving value through procurement excellence, this role offers strong visibility and impact. Key Responsibilities Lead the end-to-end sourcing life cycle for metering-related categories, including strategy development, tendering, evaluation, negotiation and contract award Develop and deliver category strategies aligned to business objectives and evolving metering requirements Manage multiple tender events and competitive sourcing processes , ensuring timely delivery and strong commercial outcomes Build strong partnerships with the metering business unit , ensuring alignment to operational needs and future demand Undertake market analysis and supplier engagement to identify opportunities, mitigate risks and improve supplier performance Drive supplier relationship management initiatives to deliver continuous value, innovation and performance improvements Collaborate with internal procurement teams and stakeholders to ensure governance, compliance and best practice Support and develop junior team members, providing coaching and guidance where required Key Skills & Experience Essential Proven experience in strategic sourcing or procurement , ideally within infrastructure, utilities or complex operational environments Strong track record of delivering tender events, negotiations and measurable commercial outcomes Experience working with technical or operational categories (metering, engineering, equipment or similar preferred) Excellent stakeholder management skills , with the ability to influence and build credibility across business functions Strong commercial acumen, including contractual understanding and supplier management expertise Ability to manage multiple projects and priorities, delivering to deadlines in a fast-paced environment Experience in category strategy development and market analysis Previous experience managing or mentoring team members is advantageous Desirable: Degree in a relevant discipline (eg Supply Chain, Engineering, Finance or similar) MCIPS or working towards professional procurement accreditation Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Overview Lead Delivery Excellence. Enable Project Success. Engineer a Better future! At AtkinsRéalis, our Delivery Assurance capability plays a critical role in helping secure government clients understand the true health, strength and resilience of their programmes. Our assurance professionals work across major, complex and high integrity delivery environments, providing expert assessment, constructive challenge, and actionable recommendations that improve delivery confidence and drive better outcomes. This is an opportunity for an experienced P3M professional who enjoys analytical thinking, stakeholder influence, evidence based assessment and supporting clients to deliver with clarity, control and confidence. You'll bring together delivery expertise, structured review methods and professional curiosity to identify risks early, strengthen governance, and improve performance across some of the most important programmes in the UK. You'll join a growing community of PMO, planning, risk, delivery and digital specialists within our Delivery Optimisation practice - working together to embed maturity, improve standards and enhance delivery across our Secure Government portfolio. You will: Work on mission critical secure government programmes that protect national interests. Lead delivery reviews, health checks and assurance activities using robust frameworks and recognised best practice. Shape the development of assurance capability across the Secure Government market. Collaborate with multidisciplinary teams across risk, planning, PMO, commercial, finance and delivery. Influence senior client stakeholders and provide assessments they can trust. Access structured development, including assurance frameworks, leadership pathways and advanced delivery training. Operate in a culture that values psychological safety, constructive challenge and evidence based thinking. Your role As a Delivery Assurance Consultant, you'll act as a trusted, independent voice within complex secure government programmes. You'll lead or contribute to structured reviews, deep dive assessments and assurance activities that evaluate performance, governance, risks, controls and delivery confidence. Working across multiple programmes, you'll apply analytical thinking, professional judgement and delivery expertise to identify early warning signs, uncover root causes, and highlight opportunities for improvement. You'll work closely with project leaders, PMO, planners, risk managers and technical specialists to understand delivery dynamics, challenge assumptions and triangulate evidence from multiple sources. You'll lead the development of assurance outputs - from findings and recommendations to maturity assessments and action plans - ensuring they are clear, pragmatic and tailored to each client environment. You'll also support the ongoing development of the Assurance capability within Delivery Optimisation, helping refine methods, build templates, mentor junior colleagues and strengthen best practice across the business. Your work will directly influence delivery outcomes and improve the reliability, predictability and transparency of major programmes. In this role, you will: Lead or support structured delivery reviews, health checks and assurance activities across projects and programmes. Assess delivery performance using recognised frameworks, best practice standards and AtkinsRéalis methodologies. Review governance structures, controls, plans, financials, risks, issues, dependencies and reporting quality. Conduct interviews, workshops and evidence reviews with key stakeholders at all levels. Analyse delivery data, triangulate information and form evidence based conclusions. Produce clear, concise and actionable findings, recommendations and improvement plans. Provide constructive challenge and advisory support to programme leaders and sponsors. Monitor progress against recommendations and help embed improvements in delivery environments. Influence and collaborate with PMO, Risk, Planning, Digital Insights and Delivery colleagues to ensure assurance is holistic. Contribute to the growth of the Delivery Review & Assurance capability, developing guidance, tools and approaches. Coach and mentor junior colleagues involved in assurance activity and delivery diagnostics. All our roles are subject to a minimum of 3 days in the office, either onsite with our clients or at one of our AtkinsRéalis offices, (pro rated for part time employees). This particular role is based in Manchester and we are looking for candidates who can commit to being onsite in Manchester for a minimum of 4 days per week. About you Experience & Expertise Extensive experience in project, programme or portfolio environments, ideally within secure government or high integrity sectors. Strong understanding of delivery controls, governance, planning, risk, commercial and performance management. Experience conducting reviews, audits, assurance activity or deep dive assessments (formal or informal). Ability to quickly understand complex delivery environments and identify underlying risks or performance challenges. Skilled at interviewing, evidence gathering, analysis and triangulation. Strong report writing and storytelling skills - able to distil complex information into clear, actionable insight. Confidence influencing senior stakeholders and providing balanced, constructive challenge. Attributes & Behaviours Curious, analytical and comfortable asking difficult questions. Independent minded, objective and committed to evidence based conclusions. Collaborative, supportive and able to build trust quickly. Able to balance critique with empathy, pragmatism and solutions focused thinking. Composed and professional within sensitive or politically complex environments. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
May 15, 2026
Full time
Overview Lead Delivery Excellence. Enable Project Success. Engineer a Better future! At AtkinsRéalis, our Delivery Assurance capability plays a critical role in helping secure government clients understand the true health, strength and resilience of their programmes. Our assurance professionals work across major, complex and high integrity delivery environments, providing expert assessment, constructive challenge, and actionable recommendations that improve delivery confidence and drive better outcomes. This is an opportunity for an experienced P3M professional who enjoys analytical thinking, stakeholder influence, evidence based assessment and supporting clients to deliver with clarity, control and confidence. You'll bring together delivery expertise, structured review methods and professional curiosity to identify risks early, strengthen governance, and improve performance across some of the most important programmes in the UK. You'll join a growing community of PMO, planning, risk, delivery and digital specialists within our Delivery Optimisation practice - working together to embed maturity, improve standards and enhance delivery across our Secure Government portfolio. You will: Work on mission critical secure government programmes that protect national interests. Lead delivery reviews, health checks and assurance activities using robust frameworks and recognised best practice. Shape the development of assurance capability across the Secure Government market. Collaborate with multidisciplinary teams across risk, planning, PMO, commercial, finance and delivery. Influence senior client stakeholders and provide assessments they can trust. Access structured development, including assurance frameworks, leadership pathways and advanced delivery training. Operate in a culture that values psychological safety, constructive challenge and evidence based thinking. Your role As a Delivery Assurance Consultant, you'll act as a trusted, independent voice within complex secure government programmes. You'll lead or contribute to structured reviews, deep dive assessments and assurance activities that evaluate performance, governance, risks, controls and delivery confidence. Working across multiple programmes, you'll apply analytical thinking, professional judgement and delivery expertise to identify early warning signs, uncover root causes, and highlight opportunities for improvement. You'll work closely with project leaders, PMO, planners, risk managers and technical specialists to understand delivery dynamics, challenge assumptions and triangulate evidence from multiple sources. You'll lead the development of assurance outputs - from findings and recommendations to maturity assessments and action plans - ensuring they are clear, pragmatic and tailored to each client environment. You'll also support the ongoing development of the Assurance capability within Delivery Optimisation, helping refine methods, build templates, mentor junior colleagues and strengthen best practice across the business. Your work will directly influence delivery outcomes and improve the reliability, predictability and transparency of major programmes. In this role, you will: Lead or support structured delivery reviews, health checks and assurance activities across projects and programmes. Assess delivery performance using recognised frameworks, best practice standards and AtkinsRéalis methodologies. Review governance structures, controls, plans, financials, risks, issues, dependencies and reporting quality. Conduct interviews, workshops and evidence reviews with key stakeholders at all levels. Analyse delivery data, triangulate information and form evidence based conclusions. Produce clear, concise and actionable findings, recommendations and improvement plans. Provide constructive challenge and advisory support to programme leaders and sponsors. Monitor progress against recommendations and help embed improvements in delivery environments. Influence and collaborate with PMO, Risk, Planning, Digital Insights and Delivery colleagues to ensure assurance is holistic. Contribute to the growth of the Delivery Review & Assurance capability, developing guidance, tools and approaches. Coach and mentor junior colleagues involved in assurance activity and delivery diagnostics. All our roles are subject to a minimum of 3 days in the office, either onsite with our clients or at one of our AtkinsRéalis offices, (pro rated for part time employees). This particular role is based in Manchester and we are looking for candidates who can commit to being onsite in Manchester for a minimum of 4 days per week. About you Experience & Expertise Extensive experience in project, programme or portfolio environments, ideally within secure government or high integrity sectors. Strong understanding of delivery controls, governance, planning, risk, commercial and performance management. Experience conducting reviews, audits, assurance activity or deep dive assessments (formal or informal). Ability to quickly understand complex delivery environments and identify underlying risks or performance challenges. Skilled at interviewing, evidence gathering, analysis and triangulation. Strong report writing and storytelling skills - able to distil complex information into clear, actionable insight. Confidence influencing senior stakeholders and providing balanced, constructive challenge. Attributes & Behaviours Curious, analytical and comfortable asking difficult questions. Independent minded, objective and committed to evidence based conclusions. Collaborative, supportive and able to build trust quickly. Able to balance critique with empathy, pragmatism and solutions focused thinking. Composed and professional within sensitive or politically complex environments. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Retentions Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Retentions Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Retentions Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunities The rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemes About the company: This is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland. As part of a global group with 14 operating companies and circa 500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places. 51020LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
May 15, 2026
Full time
Our client, an industry-leading EAP and OH provider and Sunday Times 'Best Places to Work' organisation, is looking for a Retentions Executive to join their growing team. This is where relationship management meets commercial impact. You'll own a portfolio of clients from day one, becoming their trusted go-to for everything from operational queries to strategic service reviews. Your mission? To deliver exceptional service that keeps clients renewing year after year; while identifying opportunities to grow their agreements through upsells and upgrades that genuinely meet their needs. This role as Retentions Executive covers the full account lifecycle. You'll handle daily client engagement, navigate contract renewals, manage implementation of new clients, and - crucially - turn challenging retention conversations into successful outcomes. When a client considers leaving, you're the problem-solver who listens, explores solutions, and finds the path forward that works for everyone. This role would be ideal for someone with 1-3 years' retention experience who thrives on delivering first-class customer service. You'll bring high energy and commitment to client conversations, adapt your communication style effortlessly depending on your audience, and juggle multiple priorities while working toward ambitious retention targets and KPIs. If you're driven, flexible, and genuinely enthusiastic about helping clients succeed while growing the business, this is your opportunity to make a real impact with a market-leading employer. What's in it for you? You'll be joining a fast-paced, growing business where your work makes a genuine difference. By ensuring services run smoothly for client organisations, you're directly impacting employees' lives - providing them with critical support that's essential to their wellbeing and their employer's success. This is a place that rewards ambition. If you enjoy a challenge and have genuine enthusiasm for overcoming obstacles, you'll thrive here. Through on-the-job training and development, you'll have the resources to build your career with unlimited opportunities ahead. The environment is busy and dynamic, so a positive, focused attitude and confidence in your communication will see you excel. What you'll be doing as Retentions Executive: Own your portfolio - Manage day-to-day relationships with your EAP clients, becoming their trusted point of contact for everything they need Drive retention success - Proactively manage relationships to achieve KPIs and SLAs through skilful renewal negotiations Deliver seamless onboarding - Ensure new client implementations run smoothly from day one, setting the foundation for long-term partnerships Provide consultancy and insight - Advise clients on product options and specialist services, positioning yourself as a strategic partner who understands their business Spot and seize opportunities - Identify upsell possibilities and actively promote additional services that genuinely add value to your clients Be the voice of the client - Keep your finger on the pulse of client needs and market changes, feeding insights back to senior management to keep the business ahead of the curve Support the wider team - Maintain exceptional service standards while backing up the sales and bid team when they need you Stay on top of your metrics - Track your renewal pipeline daily, flag at-risk clients early, and provide weekly updates on activity and opportunities The rewards: Working for this exceptional company means being rewarded greatly for your contribution. Here's what you'll receive: 25 days' holiday plus bank holidays (increasing after 2 and 5 years' service) Your birthday off Cash health plan for you and your family Pension plan and life insurance (contributions increase with service) Contractual sick pay Private medical insurance after 5 years Profit share scheme Holiday season bonus after 3 years Free on-site gym Season ticket loan and cycle to work schemes Employee Assistance Programme access Company incentives and discount schemes About the company: This is a truly service-led business and the industry-leading EAP and OH provider - recognised as a Sunday Times 'Best Places to Work' organisation. With an unrivalled track record of strong year-on-year growth, they support over 80,000 organisations and 13 million lives across the UK and Ireland. As part of a global group with 14 operating companies and circa 500m turnover, there's substantial financial backing for continued expansion, including acquisition and international development. This isn't just a job - it's a platform for exceptional career advancement with a business that's going places. 51020LF INDMANJ The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Role We're recruiting for a Legal Assistant to join our Clinical Negligence team in Bristol on a permanent basis. As a Legal Assistant you will provide efficient and effective administrative support to the Clin Neg team - enabling the team to function effectively and achieve its objectives. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post. Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face. Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements. Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system. Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times. Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be. Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities. Financial & Operational Excellence Time record for all work where possible. Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skill, Experience, and Attributes Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
May 15, 2026
Full time
The Role We're recruiting for a Legal Assistant to join our Clinical Negligence team in Bristol on a permanent basis. As a Legal Assistant you will provide efficient and effective administrative support to the Clin Neg team - enabling the team to function effectively and achieve its objectives. Key Responsibilities Personalised Client Service Manage an administrative workload under the guidance of fee earners. Provide administrative support to fee earners including file-opening, telephone management, document production (incl. audio-typing, managing voice recognition procedures and outsourcing providers), filing/ archiving, photocopying, email management, online portal management and dealing with post. Draft documents and bills, under supervision, using appropriate precedents and templates to accurately reflect fee earner instructions. Undertake basic legal processes, under supervision, such as assisting to process cases through portals, obtaining relevant documentation, arranging case meetings, arranging funding, liaising with the court, completing relevant forms and processing monies. Correspond with clients as required through telephone, email, letter and face to face. Provide excellent client service at all times. Learn firm policies and business processes, ensuring compliance particularly with regards to confidentiality, security data protection and file retention and destruction requirements. Check to ensure all work complies with risk management policies and procedures, in particular concerning file opening processes and anti-money laundering. Audit files with the department to ensure files comply with risk management policies and procedures. Deal with new enquiries for the department, if others in the team are unavailable. Sustainable Growth Provide administrative support for business development and marketing activities including booking facilities and refreshments, booking specialist, preparing presentation materials and associated marketing documentation. Update the CRM system to input data and manage the client information through the system including adding contact details, referrals and new clients. Act as a super user for the system. Support fee-earners by acting as a point of contact for 3rd parties (such as agents, referrers, experts and other solicitors), responding to enquiries and building a good rapport. Act as an ambassador for the firm at all times. Dynamic Culture Build relationships with the team and clients based on trust. Work closely with members of the team to ensure work is done to the best it can be. Be open to and look for new ways of working. Coordinate team activities such as meetings, training or social activities. Financial & Operational Excellence Time record for all work where possible. Make effective use of the relevant firm IT systems, working efficiently and streamlining processes where possible. Input into procedural changes, making suggestions for improvement and efficiencies. Take ownership of small projects where appropriate. Skill, Experience, and Attributes Previous experience within a Legal Assistant or Administrative role (desirable). Excellent organisation capability with the ability to effectively prioritise (essential). Solid understanding of Microsoft Office suite and other relevant IT platforms (essential). Strong written communication skills (essential). Demonstrate a good understanding of client relationship management (essential). About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. 26.5 31.5 days holiday per year Buying and selling holiday Healthcare cash plan / private medical insurance Life assurance Pension scheme Cycle to work scheme Season ticket loan Discretionary profit and performance-related bonus Hybrid working Employee Assistance Programme Enhanced family leave Recruitment referral bonus Group income protection Salary reviewed regularly Career Development We know our people are what sets us apart. That s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self.
Description Associate Director - Accountancy Practice Ripon - North Yorks Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established accountancy practice seeking to appoint an Associate Director to join its senior leadership team. This is a key appointment within the business, offering the opportunity to play an integral role in the continued development of the practice and supporting long-term succession planning. This opportunity offers genuine long-term progression, including the potential for future advancement to Director level and equity participation for the right individual. The Role As Associate Director, you will play a central role within the management team, combining client portfolio management, team leadership, and operational improvement responsibilities. You will take ownership of an established portfolio of lower-risk clients, initially transitioning relationships from a retiring Director, while supporting the future growth and development of the portfolio over time. Alongside client-facing responsibilities, you will lead and support the accounts team, drive process improvements, and work closely with the Directors on more complex assignments as part of your ongoing professional development. This is an excellent opportunity for an experienced practice professional looking to step into a broader leadership role within a progressive and supportive environment. Key Responsibilities Manage an established portfolio of clients, acting as the primary relationship contact Develop and grow the client portfolio over time through excellent client service and business development opportunities Oversee the day-to-day management of the accounts team Train, mentor, and support junior members of the team Provide technical guidance and support to team members at all levels Review accounts and tax work prepared by the wider team Support the implementation of new working practices and drive process standardisation Lead efficiency improvements through the adoption of new technologies and systems Support Directors on larger and more complex assignments Contribute to wider management and strategic initiatives within the practice About You ACA or ACCA qualified with strong UK practice experience Broad general practice background with strong all-round technical capability Strong knowledge of personal and business taxation Excellent technical knowledge of FRS105 and FRS102a reporting standards Proven client portfolio management experience Experience managing, mentoring, and developing team members Commercially aware with strong relationship management skills Proactive, organised, and able to manage multiple priorities effectively What's on Offer Competitive salary with an excellent benefits package Opportunity to join the senior management team of a respected practice Clear long-term progression pathway, including potential future Director progression Opportunity for future equity participation Supportive and collaborative working environment Full-time role with flexibility for hybrid working for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.
May 15, 2026
Full time
Description Associate Director - Accountancy Practice Ripon - North Yorks Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established accountancy practice seeking to appoint an Associate Director to join its senior leadership team. This is a key appointment within the business, offering the opportunity to play an integral role in the continued development of the practice and supporting long-term succession planning. This opportunity offers genuine long-term progression, including the potential for future advancement to Director level and equity participation for the right individual. The Role As Associate Director, you will play a central role within the management team, combining client portfolio management, team leadership, and operational improvement responsibilities. You will take ownership of an established portfolio of lower-risk clients, initially transitioning relationships from a retiring Director, while supporting the future growth and development of the portfolio over time. Alongside client-facing responsibilities, you will lead and support the accounts team, drive process improvements, and work closely with the Directors on more complex assignments as part of your ongoing professional development. This is an excellent opportunity for an experienced practice professional looking to step into a broader leadership role within a progressive and supportive environment. Key Responsibilities Manage an established portfolio of clients, acting as the primary relationship contact Develop and grow the client portfolio over time through excellent client service and business development opportunities Oversee the day-to-day management of the accounts team Train, mentor, and support junior members of the team Provide technical guidance and support to team members at all levels Review accounts and tax work prepared by the wider team Support the implementation of new working practices and drive process standardisation Lead efficiency improvements through the adoption of new technologies and systems Support Directors on larger and more complex assignments Contribute to wider management and strategic initiatives within the practice About You ACA or ACCA qualified with strong UK practice experience Broad general practice background with strong all-round technical capability Strong knowledge of personal and business taxation Excellent technical knowledge of FRS105 and FRS102a reporting standards Proven client portfolio management experience Experience managing, mentoring, and developing team members Commercially aware with strong relationship management skills Proactive, organised, and able to manage multiple priorities effectively What's on Offer Competitive salary with an excellent benefits package Opportunity to join the senior management team of a respected practice Clear long-term progression pathway, including potential future Director progression Opportunity for future equity participation Supportive and collaborative working environment Full-time role with flexibility for hybrid working for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.
Overview Empowering projects in a complex world. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head on. It's a diverse and inclusive work environment where world class talent knows no distinctions. As a Consultant Project Manager in our Secure Government division, you'll be part of our Transformation Solutions Practice. In your role, you'll enable organisations to achieve maximum benefits from digital transformation and innovative operations. You'll work directly with clients, identifying, shaping and managing better delivery capabilities. You'll be supported to lead your own work packages or Agile delivery teams across our markets. Your role Manage and lead defined work packages or small-to-medium projects. Ensure delivery meets agreed scope, schedule, budget, and quality expectations. Work directly with clients to shape delivery approaches. Manage risks and dependencies across delivery activities. Coordinate multidisciplinary teams to achieve project outcomes. Ensure outputs support successful digital transformation. Analyse performance and produce clear, insightful reporting. Guide team activity and support continuous improvement. Operate with autonomy while maintaining strong delivery discipline. Represent the Transformation Solution Practice and build client confidence. About you Strong Leadership skills with demonstrable experience of leading diverse technical specialists across a complex supply chain. Proven experience delivering work packages or projects within structured or agile environments. Ability to manage scope, schedule, budget and quality to meet client expectations. Strong stakeholder engagement skills, building trusted relationships. Confidence analysing project data and presenting insights clearly. Experience coordinating multidisciplinary teams and shaping delivery approaches. Strong facilitation skills across meetings, workshops and delivery sessions. Ability to anticipate risks, manage dependencies and support mitigations. Strong written communication, producing high quality reports and deliverables. Commercial understanding of project financials, contracts and supply chain impacts. We support flexible working and welcome applications that align with our policies. While hybrid working is part of life at AtkinsRéalis, many Secure Government projects require more onsite collaboration due to security and client requirements. For these positions, candidates must be able to work onsite at least four days per week. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
May 15, 2026
Full time
Overview Empowering projects in a complex world. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head on. It's a diverse and inclusive work environment where world class talent knows no distinctions. As a Consultant Project Manager in our Secure Government division, you'll be part of our Transformation Solutions Practice. In your role, you'll enable organisations to achieve maximum benefits from digital transformation and innovative operations. You'll work directly with clients, identifying, shaping and managing better delivery capabilities. You'll be supported to lead your own work packages or Agile delivery teams across our markets. Your role Manage and lead defined work packages or small-to-medium projects. Ensure delivery meets agreed scope, schedule, budget, and quality expectations. Work directly with clients to shape delivery approaches. Manage risks and dependencies across delivery activities. Coordinate multidisciplinary teams to achieve project outcomes. Ensure outputs support successful digital transformation. Analyse performance and produce clear, insightful reporting. Guide team activity and support continuous improvement. Operate with autonomy while maintaining strong delivery discipline. Represent the Transformation Solution Practice and build client confidence. About you Strong Leadership skills with demonstrable experience of leading diverse technical specialists across a complex supply chain. Proven experience delivering work packages or projects within structured or agile environments. Ability to manage scope, schedule, budget and quality to meet client expectations. Strong stakeholder engagement skills, building trusted relationships. Confidence analysing project data and presenting insights clearly. Experience coordinating multidisciplinary teams and shaping delivery approaches. Strong facilitation skills across meetings, workshops and delivery sessions. Ability to anticipate risks, manage dependencies and support mitigations. Strong written communication, producing high quality reports and deliverables. Commercial understanding of project financials, contracts and supply chain impacts. We support flexible working and welcome applications that align with our policies. While hybrid working is part of life at AtkinsRéalis, many Secure Government projects require more onsite collaboration due to security and client requirements. For these positions, candidates must be able to work onsite at least four days per week. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Financial Conduct Authority - Head of Department - Resolution Strategy, Operations and CASS The FCA regulates the conduct of around 42,000 businesses in the UK to ensure that financial markets work well. It is ambitious for the future and committed to enabling a fair and thriving financial services market for the good of consumers and the economy. This is an opportune moment to join the FCA, during an exciting and challenging time of great change in financial services and its regulation. The FCA launched a new five-year strategy in 2025 to deepen trust, rebalance risk, support growth and be a smarter regulator. The opportunity An exciting opportunity has arisen to lead the FCA's Resolution Strategy, Operations and CASS team (ReSOC) as Head of Department. ReSOC forms part of the Specialist Directorate and plays a critical role in protecting consumers by mitigating risks arising from inadequate client assets arrangements across FCA regulated firms. The team leads on strengthening the regulatory framework for CASS and resolution, supervises firms with CASS permissions, and provides operational and data led insight to identify and address emerging risks. The department oversees 26 supervisory portfolios, holding around £200bn in client money and £19tn in client assets, and works closely with Supervision, other Specialist teams and key external stakeholders. The successful candidate will: Provide strategic and technical leadership for the FCA's CASS, client assets and resolution agenda, including ownership of the CASS Sourcebook, development of regulatory and legislative frameworks, and delivery of major strategic initiatives. Lead a large, high performing multidisciplinary department, setting clear direction across strategy, supervision and operations, and ensuring strong culture, capability and delivery at scale. Oversee risk identification and crisis preparedness, underpinned by high quality, data led client assets intelligence and strong internal and external relationships to support effective supervision and firm failure outcomes. The successful candidate will bring: Senior level strategic leadership on CASS, client assets and resolution, combining technical knowledge with sound judgement to make robust, risk based decisions in complex environments. A strong track record of leading large, multidisciplinary teams under pressure, driving delivery, operational improvement and sustainable change alongside business as usual. Excellent influencing and stakeholder management skills, enabling delivery through others across the FCA and with external partners, supporting crisis preparedness and resolution scenarios. The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 31 May 2026 at 23:55. For more information and to apply, please visit
May 15, 2026
Full time
Financial Conduct Authority - Head of Department - Resolution Strategy, Operations and CASS The FCA regulates the conduct of around 42,000 businesses in the UK to ensure that financial markets work well. It is ambitious for the future and committed to enabling a fair and thriving financial services market for the good of consumers and the economy. This is an opportune moment to join the FCA, during an exciting and challenging time of great change in financial services and its regulation. The FCA launched a new five-year strategy in 2025 to deepen trust, rebalance risk, support growth and be a smarter regulator. The opportunity An exciting opportunity has arisen to lead the FCA's Resolution Strategy, Operations and CASS team (ReSOC) as Head of Department. ReSOC forms part of the Specialist Directorate and plays a critical role in protecting consumers by mitigating risks arising from inadequate client assets arrangements across FCA regulated firms. The team leads on strengthening the regulatory framework for CASS and resolution, supervises firms with CASS permissions, and provides operational and data led insight to identify and address emerging risks. The department oversees 26 supervisory portfolios, holding around £200bn in client money and £19tn in client assets, and works closely with Supervision, other Specialist teams and key external stakeholders. The successful candidate will: Provide strategic and technical leadership for the FCA's CASS, client assets and resolution agenda, including ownership of the CASS Sourcebook, development of regulatory and legislative frameworks, and delivery of major strategic initiatives. Lead a large, high performing multidisciplinary department, setting clear direction across strategy, supervision and operations, and ensuring strong culture, capability and delivery at scale. Oversee risk identification and crisis preparedness, underpinned by high quality, data led client assets intelligence and strong internal and external relationships to support effective supervision and firm failure outcomes. The successful candidate will bring: Senior level strategic leadership on CASS, client assets and resolution, combining technical knowledge with sound judgement to make robust, risk based decisions in complex environments. A strong track record of leading large, multidisciplinary teams under pressure, driving delivery, operational improvement and sustainable change alongside business as usual. Excellent influencing and stakeholder management skills, enabling delivery through others across the FCA and with external partners, supporting crisis preparedness and resolution scenarios. The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 31 May 2026 at 23:55. For more information and to apply, please visit
Housing Officer x6 (Wiltshire, Dorset & Somerset) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for six Housing Officers to cover the following patches in the South West - Wiltshire, Dorset & Somerset: x1 - Cotswold; West Oxfordshire; Wiltshire x1 - Wiltshire x2 - Somerset x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 15, 2026
Full time
Housing Officer x6 (Wiltshire, Dorset & Somerset) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for six Housing Officers to cover the following patches in the South West - Wiltshire, Dorset & Somerset: x1 - Cotswold; West Oxfordshire; Wiltshire x1 - Wiltshire x2 - Somerset x2 - Dorset (Bournemouth, Christchurch and Poole, New Forest) What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Housing Officer (Devon) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the South West covering East Devon, Exeter, Mid Devon, Teignbridge, Torbay. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 15, 2026
Full time
Housing Officer (Devon) Location: South West Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the South West covering East Devon, Exeter, Mid Devon, Teignbridge, Torbay. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Hitachi Energy has an exciting opportunity as aSupply ChainManager;you will provide support to the business by ensuring that allpurchasingandlogisticsactivities align with corporate policies and procedures. The role is office based in Stone, Staffordshire(flexible working policy), with a requirement to travelwhen needed, for example to visit suppliers or hold internal meetings, domestically and internationally. TheSupply ChainManagerwillleadtheSupplyChaindepartmentwithin Hitachi Energy's service division,supporting thevast array of services we provide,such asreplacement,extensions, upgrades, and commissioning,to electrical infrastructure across the power grid. This role ensures compliance with industry regulations, safety standards, and operational excellence while driving innovation and efficiency in service delivery. TheSupply ChainManager will alsobe responsible forfostering a culture of innovation, collaboration, and continuous improvement. Please note we are unable to provide visa sponsorship on this position (including graduate visa). Howyou'llmake an impact Daily management of the Supply Management Department and willbe responsible forPlanning and management of departmental positions. Search and managequalified suppliers that meet technical,qualityand other requirements Cooperate with Hub to complete annual business negotiations and with GPG to complete the development of corresponding suppliers and complete corresponding projects. Identifyand minimise risk by predicting the demand for products and adoptingnew technologywith no interruption to the process Supportthecompletion of the setting, implementation and tracking of departmental goals and formulation and implementationofappropriate employeedevelopment plans; willbe responsibleformanagement of the company's procurement contracts. Ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Key Responsibilities Purchasing materials, goods &servicesand contracting transport/logisticsservices on behalf of theUK ServiceBusiness according to required technical specifications, price, deliveryscheduleand terms. Initiating purchase orders according to the purchase requisitions and in alignment with standard procedures. Negotiating agreements with main suppliers and periodically renewing price lists,termsand conditions. Supporting the bid and proposal teams by providing relevant market information. Overseeing supplier performance (on-time delivery, quality, lead time) and resolving performance issues. Aligning supplier orders with customer requirements in terms of content, quality, delivery,sustainabilityand price. Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business. Reviewing and updating supply chain practices in line with company policies, standards,lawsand regulations. Your background Proven experience in in Supply Chain & Logistics Management, working as Buyer/Supply Chain Specialist with electrical, mechanical & services suppliers. Manage, mentor, and develop the supply chain team, ensuring high performance and engagement. Demonstrated experience working with Enterprise Resource Planning (ERP) and StandardOperatingProcedures (SOP). Knowledge of SAP, Office 365 applications. A collaborative, solutions-oriented approach, andstrong communicationskills. Customer oriented, with excellent organization andstrong communicationskills. Substations, Transformers,experiencedesirable Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
May 15, 2026
Full time
Hitachi Energy has an exciting opportunity as aSupply ChainManager;you will provide support to the business by ensuring that allpurchasingandlogisticsactivities align with corporate policies and procedures. The role is office based in Stone, Staffordshire(flexible working policy), with a requirement to travelwhen needed, for example to visit suppliers or hold internal meetings, domestically and internationally. TheSupply ChainManagerwillleadtheSupplyChaindepartmentwithin Hitachi Energy's service division,supporting thevast array of services we provide,such asreplacement,extensions, upgrades, and commissioning,to electrical infrastructure across the power grid. This role ensures compliance with industry regulations, safety standards, and operational excellence while driving innovation and efficiency in service delivery. TheSupply ChainManager will alsobe responsible forfostering a culture of innovation, collaboration, and continuous improvement. Please note we are unable to provide visa sponsorship on this position (including graduate visa). Howyou'llmake an impact Daily management of the Supply Management Department and willbe responsible forPlanning and management of departmental positions. Search and managequalified suppliers that meet technical,qualityand other requirements Cooperate with Hub to complete annual business negotiations and with GPG to complete the development of corresponding suppliers and complete corresponding projects. Identifyand minimise risk by predicting the demand for products and adoptingnew technologywith no interruption to the process Supportthecompletion of the setting, implementation and tracking of departmental goals and formulation and implementationofappropriate employeedevelopment plans; willbe responsibleformanagement of the company's procurement contracts. Ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Key Responsibilities Purchasing materials, goods &servicesand contracting transport/logisticsservices on behalf of theUK ServiceBusiness according to required technical specifications, price, deliveryscheduleand terms. Initiating purchase orders according to the purchase requisitions and in alignment with standard procedures. Negotiating agreements with main suppliers and periodically renewing price lists,termsand conditions. Supporting the bid and proposal teams by providing relevant market information. Overseeing supplier performance (on-time delivery, quality, lead time) and resolving performance issues. Aligning supplier orders with customer requirements in terms of content, quality, delivery,sustainabilityand price. Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business. Reviewing and updating supply chain practices in line with company policies, standards,lawsand regulations. Your background Proven experience in in Supply Chain & Logistics Management, working as Buyer/Supply Chain Specialist with electrical, mechanical & services suppliers. Manage, mentor, and develop the supply chain team, ensuring high performance and engagement. Demonstrated experience working with Enterprise Resource Planning (ERP) and StandardOperatingProcedures (SOP). Knowledge of SAP, Office 365 applications. A collaborative, solutions-oriented approach, andstrong communicationskills. Customer oriented, with excellent organization andstrong communicationskills. Substations, Transformers,experiencedesirable Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives. With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time - balancing soaring electricity demand, while decarbonizing the power system. Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.
May 15, 2026
Full time
Be the decision point. Protect service. Drive accountability. This role sits right at the centre of reactive maintenance - where judgement, insight, and smart systems design combine to protect service levels while driving long-term efficiency. As Reactive Maintenance Lead , you'll own how reactive tickets are assessed, prioritised, allocated, and increasingly automated. You won't just keep the system moving-you'll make it better every day. By applying risk-based decision making, enforcing accountability on warranties and defects, and designing smarter workflows, you'll help shift work from reactive to planned and reduce unnecessary spend. Why this role matters Reactive maintenance is where cost, customer impact, and operational risk collide. This role ensures the right work goes to the right place, at the right time-for the right reason. Your decisions will protect service today, while your insights will help shape a more resilient, efficient future. This is a hybrid role with a minimum of 2 days per week in our Central Reading office. What you'll be here to do: You'll blend operational leadership with process and automation thinking, acting as the gatekeeper and optimiser of reactive demand. You'll: Triage, Prioritisation & Allocation Triage all incoming reactive maintenance tickets, validating prioritisation based on risk, severity, and customer or service impact. blockers Control release of low-priority work-using risk judgement, resource availability, and financial limits to protect SLAs and operational capacity. Allocate work to the right resolving agent- our supplier, remediation teams, managed service providers, specialists, or third parties - based on our obligations and issue type. Work with the Inspection & Maintenance supplier to define attributes that enable smarter bundling by geography and skill, reducing repeat visits and wasted effort. Warranty, Quality & Programme Defect Control Review historic maintenance and capital works to identify applicable warranties, guarantees, and quality defects. Prevent avoidable reactive spend by routing work back to suppliers under defect liability. Track recurring defects and escalate to commercial, programme, or shareholder teams to drive accountability and resolution. Persistently manage suppliers to closure-taking ownership until the right outcome is achieved. Insight, Trends & Continuous Improvement Analyse failure trends and recurring issues, feeding insight into Infrastructure Management to influence planned maintenance strategies. Help shift demand from reactive to planned, improving long-term asset reliability. Provide trusted operational intelligence that supports smarter decisions across internal teams and third-party suppliers. Workflow Optimisation & Automation Design and refine rules-based logic for automated triage, warranty detection, allocation, and job bundling. Collaborate with digital teams to implement low-code/no-code workflows. Test, measure, and iterate-reducing manual handling, error rates, and rework while building trust in automation. Reporting & Performance Monitor and report on KPIs including triage accuracy, rework rates, defect recoveries, automation success, and resolution performance by supplier. Report the balance of allocated vs. unallocated work to support understanding of asset risk exposure. Challenge the status quo-bringing external market insight and a "better every day" mindset to drive change. Who we're looking for: You're someone who thrives where operations, data, and judgement intersect. You'll have: Strong experience in reactive maintenance, service operations, or workflow control within utilities, transport, infrastructure, or similarly complex environments. Confidence applying risk-based decision making in fast-moving, ambiguous situations. A solid understanding of contracts, warranties, defect liability, and supplier obligations-and the persistence to enforce them. Analytical capability-you're comfortable working with data, trends, and rules logic to inform decisions. A collaborative, trust-building style, paired with the courage to take ownership and drive change. If you also have the following, we're especially interested in talking to you: Experience with BMC Remedy, Site Tracker, or similar tools. IAM awareness Experience in a joint venture environment. ITIL awareness If you put customers at the core, believe in purposeful collaboration, and want to build smarter systems-not just manage volume-we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.
Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers covering the following patches in the South East: x1 - Bracknell Forest, Reading, Surrey Heath, Woking, Wokingham x1 - East Hampshire, Eastleigh, Fareham, Havant, Portsmouth, Test Valley, Waverley, Winchester What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 15, 2026
Full time
Housing Officer x2 (Hampshire, Berkshire & Surrey) Location: South East Salary : £36,000 per annum Vacancy Type: Full Time It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for two Housing Officers covering the following patches in the South East: x1 - Bracknell Forest, Reading, Surrey Heath, Woking, Wokingham x1 - East Hampshire, Eastleigh, Fareham, Havant, Portsmouth, Test Valley, Waverley, Winchester What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign-up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low-level anti-social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non-access cases Completing person-centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma-informed. What we're looking for You'll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day-to-day decisions You'll also be comfortable working flexibly, including participating in an out-of-hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Reed Finance is recruiting on behalf of our highly entrepreneurial and dynamic client for a Transaction Services Director . This in-house, senior leadership role is pivotal in driving and expanding the firm's buy-side advisory practice, focusing on Financial Due Diligence (FDD) and strategic advisory for investors, private equity firms and corporate acquirers. The role entails full commercial responsibility for the performance of the buy-side business unit, including revenue delivery, pipeline development and client relationships, requiring a strategic mindset, deep technical expertise and robust leadership capabilities. Day-to-day of the role: Strategic Leadership & Business Growth Own and deliver the firm's buy-side advisory revenue targets. Build and maintain strong relationships with private equity firms and corporate acquirers. Lead initiatives to raise the company's profile in the buy-side market. Financial Due Diligence (FDD) Oversee and lead end-to-end FDD engagements. Deliver detailed financial models, KPI analysis and risk assessments. Work closely with clients and internal specialists to assess valuation opportunities. Tax Advisory Capability Development Build and develop an in-house tax advisory capability to support buy-side transactions. Lead the hiring, onboarding and management of tax professionals. Compliance & Risk Management Ensure regulatory compliance and best practices across all buy-side mandates. Operational & Team Leadership Lead, develop, and mentor a high-performing buy-side advisory team. Support the implementation of new technology and analytics to enhance due diligence capabilities. Departmental & Performance Reporting Oversee the preparation of financial and performance reporting for leadership review. Technology & Innovation Contribute to the continuous improvement of project delivery and client engagement. Required Skills & Qualifications A full accounting qualification (ACA/ACCA). Proven experience in transaction services environments, including end-to-end financial due diligence, transaction services, corporate finance and M&A. Proficiency in financial modelling, data analysis and valuation techniques. Strong commercial acumen and buy-side deal execution expertise. Leadership ability to develop client relationships and lead a high-performing team. Experience in establishing and scaling business units. Excellent communication and interpersonal skills, able to communicate effectively with all levels of stakeholders. Benefits Highly competitive base salary package. An excellent, uncapped bonus scheme that directly rewards high performance. Opportunities to become a shareholder in the relevant business unit in the future. Mentorship from a highly experienced SLT and Board to ensure continued professional development and personal career growth. This is a crucial role that shapes the firm's strategy in buy-side advisory, ensuring the delivery of top-tier FDD, tax and investment advisory services while driving significant revenue growth. We are looking to shortlist for this role immediately, so please apply now for further information.
May 15, 2026
Full time
Reed Finance is recruiting on behalf of our highly entrepreneurial and dynamic client for a Transaction Services Director . This in-house, senior leadership role is pivotal in driving and expanding the firm's buy-side advisory practice, focusing on Financial Due Diligence (FDD) and strategic advisory for investors, private equity firms and corporate acquirers. The role entails full commercial responsibility for the performance of the buy-side business unit, including revenue delivery, pipeline development and client relationships, requiring a strategic mindset, deep technical expertise and robust leadership capabilities. Day-to-day of the role: Strategic Leadership & Business Growth Own and deliver the firm's buy-side advisory revenue targets. Build and maintain strong relationships with private equity firms and corporate acquirers. Lead initiatives to raise the company's profile in the buy-side market. Financial Due Diligence (FDD) Oversee and lead end-to-end FDD engagements. Deliver detailed financial models, KPI analysis and risk assessments. Work closely with clients and internal specialists to assess valuation opportunities. Tax Advisory Capability Development Build and develop an in-house tax advisory capability to support buy-side transactions. Lead the hiring, onboarding and management of tax professionals. Compliance & Risk Management Ensure regulatory compliance and best practices across all buy-side mandates. Operational & Team Leadership Lead, develop, and mentor a high-performing buy-side advisory team. Support the implementation of new technology and analytics to enhance due diligence capabilities. Departmental & Performance Reporting Oversee the preparation of financial and performance reporting for leadership review. Technology & Innovation Contribute to the continuous improvement of project delivery and client engagement. Required Skills & Qualifications A full accounting qualification (ACA/ACCA). Proven experience in transaction services environments, including end-to-end financial due diligence, transaction services, corporate finance and M&A. Proficiency in financial modelling, data analysis and valuation techniques. Strong commercial acumen and buy-side deal execution expertise. Leadership ability to develop client relationships and lead a high-performing team. Experience in establishing and scaling business units. Excellent communication and interpersonal skills, able to communicate effectively with all levels of stakeholders. Benefits Highly competitive base salary package. An excellent, uncapped bonus scheme that directly rewards high performance. Opportunities to become a shareholder in the relevant business unit in the future. Mentorship from a highly experienced SLT and Board to ensure continued professional development and personal career growth. This is a crucial role that shapes the firm's strategy in buy-side advisory, ensuring the delivery of top-tier FDD, tax and investment advisory services while driving significant revenue growth. We are looking to shortlist for this role immediately, so please apply now for further information.
Overview Lead Delivery Excellence. Enable Project Success. Engineer a Better future! At AtkinsRéalis, our Digital PMO community is at the forefront of modern project delivery. We use data, digital tools and structured delivery practices to help teams plan, monitor and deliver some of the UK's most important secure government programmes. If you're early in your career and looking for a role where you can grow quickly, develop in-demand digital skills and contribute to work with real national impact, this is an excellent opportunity to build a strong foundation in PMO and project delivery. You'll join a supportive team of PMO specialists, analysts, project managers and delivery experts who will help you learn, develop and shape your career pathway within a high performing practice. You'll benefit from: Hands on experience supporting major programmes in secure government. Structured development and training, including PMO fundamentals, digital tools, data analytics, planning and project controls. A clear pathway for career development, with tailored learning and milestone progression. Exposure to digital tools including Power BI, MS Project, Power Automate, SharePoint Online, data visualisation tooling and delivery dashboards. A collaborative, supportive environment, with coaching from experienced PMO and Delivery professionals. Opportunities to engage in communities of practice and knowledge-sharing sessions. A culture built on inclusion, learning, and psychological safety, where your ideas and curiosity are valued. Your role As a Digital PMO Consultant, you'll help bring structure, organisation and digital insight to project teams, ensuring the smooth operation of delivery activities across secure government programmes. Working as part of a multidisciplinary team, you'll support the development of reporting dashboards, maintain delivery artefacts, manage governance cycles and help teams understand performance through data. You'll play a hands on role in collecting and analysing project information, updating plans, preparing reporting materials, supporting risk and issue management, and ensuring project documentation is accurate and accessible. You'll use digital tools to automate tasks, streamline processes and improve the quality of information used in decision making. As you gain experience, you'll take more ownership of PMO workstreams, contribute to continuous improvement initiatives, and support project managers and stakeholders in delivering successful outcomes. This is a role where you'll learn quickly, develop strong digital and organisational skills, and build confidence working in secure, complex delivery environments. In this role, you will: Support the setup and maintenance of digital PMO tools, dashboards and project repositories. Gather, review and maintain project data to support high quality reporting. Assist with project governance activities, including preparing packs, tracking actions and supporting meeting logistics. Help maintain risk, issue and dependency logs, ensuring updates are accurate and proactive. Support planning and schedule maintenance by collecting updates from workstream leads. Assist with financial tracking activities such as updating cost trackers or submitting month end information (with guidance). Use digital tools and automation to improve PMO processes and reduce manual effort. Build trusted working relationships with project teams, delivery managers and stakeholders. Contribute to continuous improvement initiatives within the Delivery Optimisation practice. All our roles are subject to a minimum of 3 days in the office, either onsite with our clients or at one of our AtkinsRéalis offices, (pro rated for part time employees). These particular roles are based in Cheltenham, and we are looking for candidates who can commit to being onsite in Cheltenham for a minimum of 4 days per week. About you You bring curiosity, energy and a genuine desire to learn. You don't need deep experience yet - but you do need potential, commitment and the motivation to grow into a confident PMO professional. Mindset and behaviours A positive, proactive and solutions focused attitude. Willingness to learn new digital tools, processes and techniques. Strong organisational skills and attention to detail. Ability to communicate clearly and work well with others. Adaptability and resilience in fast paced or evolving environments. Skills and experience An interest in data, digital tools, technology or analytics. Basic experience with Microsoft 365 (Excel, SharePoint, Teams). Exposure to tools such as Power BI, Power Automate, or MS Project. Understanding of project management principles (Agile, Waterfall or hybrid). Experience from university, internships, placements and/or prior roles. We are interested in your potential, not just your experience. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
May 15, 2026
Full time
Overview Lead Delivery Excellence. Enable Project Success. Engineer a Better future! At AtkinsRéalis, our Digital PMO community is at the forefront of modern project delivery. We use data, digital tools and structured delivery practices to help teams plan, monitor and deliver some of the UK's most important secure government programmes. If you're early in your career and looking for a role where you can grow quickly, develop in-demand digital skills and contribute to work with real national impact, this is an excellent opportunity to build a strong foundation in PMO and project delivery. You'll join a supportive team of PMO specialists, analysts, project managers and delivery experts who will help you learn, develop and shape your career pathway within a high performing practice. You'll benefit from: Hands on experience supporting major programmes in secure government. Structured development and training, including PMO fundamentals, digital tools, data analytics, planning and project controls. A clear pathway for career development, with tailored learning and milestone progression. Exposure to digital tools including Power BI, MS Project, Power Automate, SharePoint Online, data visualisation tooling and delivery dashboards. A collaborative, supportive environment, with coaching from experienced PMO and Delivery professionals. Opportunities to engage in communities of practice and knowledge-sharing sessions. A culture built on inclusion, learning, and psychological safety, where your ideas and curiosity are valued. Your role As a Digital PMO Consultant, you'll help bring structure, organisation and digital insight to project teams, ensuring the smooth operation of delivery activities across secure government programmes. Working as part of a multidisciplinary team, you'll support the development of reporting dashboards, maintain delivery artefacts, manage governance cycles and help teams understand performance through data. You'll play a hands on role in collecting and analysing project information, updating plans, preparing reporting materials, supporting risk and issue management, and ensuring project documentation is accurate and accessible. You'll use digital tools to automate tasks, streamline processes and improve the quality of information used in decision making. As you gain experience, you'll take more ownership of PMO workstreams, contribute to continuous improvement initiatives, and support project managers and stakeholders in delivering successful outcomes. This is a role where you'll learn quickly, develop strong digital and organisational skills, and build confidence working in secure, complex delivery environments. In this role, you will: Support the setup and maintenance of digital PMO tools, dashboards and project repositories. Gather, review and maintain project data to support high quality reporting. Assist with project governance activities, including preparing packs, tracking actions and supporting meeting logistics. Help maintain risk, issue and dependency logs, ensuring updates are accurate and proactive. Support planning and schedule maintenance by collecting updates from workstream leads. Assist with financial tracking activities such as updating cost trackers or submitting month end information (with guidance). Use digital tools and automation to improve PMO processes and reduce manual effort. Build trusted working relationships with project teams, delivery managers and stakeholders. Contribute to continuous improvement initiatives within the Delivery Optimisation practice. All our roles are subject to a minimum of 3 days in the office, either onsite with our clients or at one of our AtkinsRéalis offices, (pro rated for part time employees). These particular roles are based in Cheltenham, and we are looking for candidates who can commit to being onsite in Cheltenham for a minimum of 4 days per week. About you You bring curiosity, energy and a genuine desire to learn. You don't need deep experience yet - but you do need potential, commitment and the motivation to grow into a confident PMO professional. Mindset and behaviours A positive, proactive and solutions focused attitude. Willingness to learn new digital tools, processes and techniques. Strong organisational skills and attention to detail. Ability to communicate clearly and work well with others. Adaptability and resilience in fast paced or evolving environments. Skills and experience An interest in data, digital tools, technology or analytics. Basic experience with Microsoft 365 (Excel, SharePoint, Teams). Exposure to tools such as Power BI, Power Automate, or MS Project. Understanding of project management principles (Agile, Waterfall or hybrid). Experience from university, internships, placements and/or prior roles. We are interested in your potential, not just your experience. Rewards & benefits Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. About AtkinsRéalis We're AtkinsRéalis, a world class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. Additional information Security clearance This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
A leading energy company in Greater London is searching for a Trading Market Risk Advisor to join their team. This role involves monitoring trading activities, providing in-depth risk analysis, and advising on trading strategies. Candidates should possess a Bachelor's degree in a quantitative field, alongside significant experience in energy trading or risk management. Preferred skills include strong analytical capabilities and an advanced degree in related fields. This position offers a chance to make substantial impacts in the energy sector.
May 15, 2026
Full time
A leading energy company in Greater London is searching for a Trading Market Risk Advisor to join their team. This role involves monitoring trading activities, providing in-depth risk analysis, and advising on trading strategies. Candidates should possess a Bachelor's degree in a quantitative field, alongside significant experience in energy trading or risk management. Preferred skills include strong analytical capabilities and an advanced degree in related fields. This position offers a chance to make substantial impacts in the energy sector.
Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, take risks, and make decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI powered collaboration, we'd love to meet you. In This Role, You Will: Success in this role is defined as a customer successfully deploying, adopting and consuming products purchased. Success is not limited to delivering a project on time and within budget. As a result, this role needs to see the big picture, partner with the Account Team, including Customer Success, to understand the context of the PS Engagement within the customers' success plan. Resultingly, a key responsibility is to ensure any hint that customer adoption will be blocked along with proposed solutions. Provide expert consultation to customers, offering strategic guidance on leveraging Cvent technology to meet their meeting and event management objectives. Manage a diverse portfolio of implementation projects, ranging from simple to complex, ensuring adherence to timelines, and escalating issues when necessary. Analyze and map current customer processes to future Cvent technology solutions, recommending improvements and efficiencies. Act as a product specialist, demonstrating in depth knowledge of Cvent products. Responsibilities include consulting, configuring, testing, training, and deploying solutions. Deliver best practices and industry insights, identifying trends to enhance customer adoption and satisfaction. Develop and maintain strong advisory relationships with key customer contacts to drive successful implementation and adoption. Oversee and/or configure customer accounts, ensuring accuracy through testing and refinement, while managing team contributions. Coordinate and conduct training sessions for users both virtually and in person. Collaborate with Product Development to communicate customer feedback and feature requests. Partner with Sales and Account Management to provide implementation expertise during sales processes. Ensure customer objectives and requirements are met throughout the implementation lifecycle. This requires asking thoughtful questions to fully understand key customer outcomes and drivers. This requires going beyond technology configuration, but understanding how technology will enable changes within the customer organization and how the Cvent platform will help to measure results. Monitor and track project time. Clearly escalates risks for project delivery success. Mentor and guide junior team members, fostering a culture of learning and development. Occasionally present at industry events or internally as a Subject Matter Expert on implementation or broader Cvent topics. Lead and participate in team meetings and committees, occasionally in a leadership capacity. Responsible for going above and beyond your daily responsibilities to initiate improvements to our team SOP's and help develop the team beyond the traditional implementation capacity. An example of going above and beyond: identify gaps in skills and ability across the team and suggest, design and deliver trainings to upskill the team on communication, project management or project delivery best practices. Act as an extension of the leadership team. Drive team efforts to fully adopt and increase usage of Cvent's AI capabilities, both in product and with internal tools. For example, share examples and best practices for things you've tried to scale successful approaches and prompts. Always be considering the future and how you can adapt and develop your talent to have a broader skillset and help shape the future of the implementation team. Perform other duties as assigned. Here's What You Need: While not a must have, we are open to multi lingual applicants with German, Spanish or French language (written & verbal) Has the ability to identify key risks and "manage up" by clearly articulating points of risk and action plans to reduce or eliminate risks to success. A proven ability to learn and apply cutting edge AI solutions to improve productivity and elevate results and contributions - internally and for customers. Examples include experience using Glean on a daily basis, using generative AI tools to revise written documentation and emails based on appropriate personas, etc. Experience drafting AI prompts in a business setting. Expectations of this role are to play a team leading role to set an example for AI application for peers and leaders alike. Demonstrable experience in project or customer management, preferably in the corporate meetings, software, or high tech industries, or Cvent experience in a strategic, customer facing, consulting role. Bachelor's degree in a relevant field or equivalent experience. PMP a plus. Adaptability to change, with the ability to communicate benefits to team members and customers. Exceptional written and verbal communication skills, including the ability to craft comprehensive executive summaries. Assertive, concise communication style - for both internal and external stakeholders. No ego. A candidate must be willing to learn and accept there are unknowns in order to ask thoughtful, curious questions - both internally and externally to arrive at solutions. Proficiency in communicating effectively with C level stakeholders, showcasing a high level of professionalism. Strong presentation skills, articulate, and detail oriented with the ability to simplify complex concepts. Ability to perform under pressure while maintaining professionalism. Skilled in creating and interpreting process flows, identifying areas for improvement. Willingness to travel up to 10% of the time. Proficient in productivity tools such as Smartsheet, Excel, Word, PowerPoint, and Draw.io. Demonstrated ability to learn and apply new technologies in a fast paced, team oriented environment. Eagerness to engage in a variety of client on boarding and support activities. Strong time management skills, capable of handling multiple complex projects and priorities. Ability to work independently, displaying strong organization skills, discipline, and persistence. Confidence in proposing solutions to problems proactively.
May 15, 2026
Full time
Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, take risks, and make decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections. AI at Cvent: Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation. Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI powered collaboration, we'd love to meet you. In This Role, You Will: Success in this role is defined as a customer successfully deploying, adopting and consuming products purchased. Success is not limited to delivering a project on time and within budget. As a result, this role needs to see the big picture, partner with the Account Team, including Customer Success, to understand the context of the PS Engagement within the customers' success plan. Resultingly, a key responsibility is to ensure any hint that customer adoption will be blocked along with proposed solutions. Provide expert consultation to customers, offering strategic guidance on leveraging Cvent technology to meet their meeting and event management objectives. Manage a diverse portfolio of implementation projects, ranging from simple to complex, ensuring adherence to timelines, and escalating issues when necessary. Analyze and map current customer processes to future Cvent technology solutions, recommending improvements and efficiencies. Act as a product specialist, demonstrating in depth knowledge of Cvent products. Responsibilities include consulting, configuring, testing, training, and deploying solutions. Deliver best practices and industry insights, identifying trends to enhance customer adoption and satisfaction. Develop and maintain strong advisory relationships with key customer contacts to drive successful implementation and adoption. Oversee and/or configure customer accounts, ensuring accuracy through testing and refinement, while managing team contributions. Coordinate and conduct training sessions for users both virtually and in person. Collaborate with Product Development to communicate customer feedback and feature requests. Partner with Sales and Account Management to provide implementation expertise during sales processes. Ensure customer objectives and requirements are met throughout the implementation lifecycle. This requires asking thoughtful questions to fully understand key customer outcomes and drivers. This requires going beyond technology configuration, but understanding how technology will enable changes within the customer organization and how the Cvent platform will help to measure results. Monitor and track project time. Clearly escalates risks for project delivery success. Mentor and guide junior team members, fostering a culture of learning and development. Occasionally present at industry events or internally as a Subject Matter Expert on implementation or broader Cvent topics. Lead and participate in team meetings and committees, occasionally in a leadership capacity. Responsible for going above and beyond your daily responsibilities to initiate improvements to our team SOP's and help develop the team beyond the traditional implementation capacity. An example of going above and beyond: identify gaps in skills and ability across the team and suggest, design and deliver trainings to upskill the team on communication, project management or project delivery best practices. Act as an extension of the leadership team. Drive team efforts to fully adopt and increase usage of Cvent's AI capabilities, both in product and with internal tools. For example, share examples and best practices for things you've tried to scale successful approaches and prompts. Always be considering the future and how you can adapt and develop your talent to have a broader skillset and help shape the future of the implementation team. Perform other duties as assigned. Here's What You Need: While not a must have, we are open to multi lingual applicants with German, Spanish or French language (written & verbal) Has the ability to identify key risks and "manage up" by clearly articulating points of risk and action plans to reduce or eliminate risks to success. A proven ability to learn and apply cutting edge AI solutions to improve productivity and elevate results and contributions - internally and for customers. Examples include experience using Glean on a daily basis, using generative AI tools to revise written documentation and emails based on appropriate personas, etc. Experience drafting AI prompts in a business setting. Expectations of this role are to play a team leading role to set an example for AI application for peers and leaders alike. Demonstrable experience in project or customer management, preferably in the corporate meetings, software, or high tech industries, or Cvent experience in a strategic, customer facing, consulting role. Bachelor's degree in a relevant field or equivalent experience. PMP a plus. Adaptability to change, with the ability to communicate benefits to team members and customers. Exceptional written and verbal communication skills, including the ability to craft comprehensive executive summaries. Assertive, concise communication style - for both internal and external stakeholders. No ego. A candidate must be willing to learn and accept there are unknowns in order to ask thoughtful, curious questions - both internally and externally to arrive at solutions. Proficiency in communicating effectively with C level stakeholders, showcasing a high level of professionalism. Strong presentation skills, articulate, and detail oriented with the ability to simplify complex concepts. Ability to perform under pressure while maintaining professionalism. Skilled in creating and interpreting process flows, identifying areas for improvement. Willingness to travel up to 10% of the time. Proficient in productivity tools such as Smartsheet, Excel, Word, PowerPoint, and Draw.io. Demonstrated ability to learn and apply new technologies in a fast paced, team oriented environment. Eagerness to engage in a variety of client on boarding and support activities. Strong time management skills, capable of handling multiple complex projects and priorities. Ability to work independently, displaying strong organization skills, discipline, and persistence. Confidence in proposing solutions to problems proactively.
Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. They're also adapting how they handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. They need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won't just oversee complaint handling - you'll set the tone for how they respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you'll be doing You'll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you'll bring You'll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. They're looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At the organistion, their customer promise is "We are proud to make things personal; if it matters to their customers, it matters to us." This is more than a leadership role, it's an opportunity to shape how they respond when it matters most. If you're motivated by improving services, leading teams and making sure customer voice drives real change, they'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover the Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
May 15, 2026
Full time
Resolution Team Manager Location: Remote Salary : £48,000 per annum Vacancy Type: Full-time Closing date: 25 May, 2026 It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. They're also adapting how they handle complaints and looking for people who want to be part of delivering a better experience from the very first conversation. They need an experienced complaints professional to lead a high-performing team as a Resolution Team Manager, and shape a complaints service that is fair, responsive and focused on putting things right. This is a pivotal role. You won't just oversee complaint handling - you'll set the tone for how they respond to customers, embed a culture of early resolution, and ensure learning drives real service improvement across the organisation. What you'll be doing You'll work alongside a fellow Resolution Team Manager, and report to the Customer Resolution Manager, ensuring you lead from the front, handle customer concerns with empathy and professionalism, and solve issues at the earliest opportunity. In this role, you will: Lead, support and develop a team of Resolution Caseworkers to deliver consistently high standards Champion a customer-first, early resolution approach across all complaint handling Oversee and manage complaint cases to ensure timely, fair and high-quality outcomes Take ownership of complex, sensitive or high-risk cases where strong judgement is critical Coach and develop team members in communication, investigation and conflict resolution Analyse complaint trends and feedback to identify learning and drive service improvement Ensure robust record-keeping, reporting and organisational learning from complaints Act as a recognised subject matter expert, advising colleagues across the organisation Deliver training to embed best practice and strengthen complaint handling capability Deputise for the Customer Resolution Manager when required What you'll bring You'll bring credibility, sound judgement and a strong sense of purpose when it comes to customer advocacy. They're looking for: Significant experience in complaints handling, ideally within housing Strong knowledge of the Housing Ombudsman Complaint Handling Code Understanding of the RSH Consumer Standards and their application Proven experience leading and developing high-performing teams Excellent communication, coaching and conflict resolution skills The ability to interpret data and turn insight into service improvements A clear commitment to equality, diversity and inclusion A relevant professional qualification (e.g. CIH, customer service or complaints handling) or equivalent experience Why join us? At the organistion, their customer promise is "We are proud to make things personal; if it matters to their customers, it matters to us." This is more than a leadership role, it's an opportunity to shape how they respond when it matters most. If you're motivated by improving services, leading teams and making sure customer voice drives real change, they'd love to hear from you. Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover the Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply
Use your expertise to shape education, influence communities, and grow as a leader. Roles available at colleges England. Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom? By becoming a volunteer governor at a further education (FE) or sixth form college , you'll help shape the strategic direction of an organisation that transforms lives through education and skills-while strengthening your own governance experience and leadership credentials. Why it's relevant to professionals like you Further Education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving-from engineers and IT specialists to healthcare professionals and construction experts. As a college governor , you'll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. This is an opportunity to: Apply your corporate skills in a charitable leadership role Gain board-level experience and enhance your CV Contribute to local economic growth and social mobility Support a vital sector during a time of transformation What you'll do As part of a governing board, you'll: Set strategic direction : Help define the college's mission and goals Hold leadership to account : Monitor finances, performance, and outcomes Ensure governance excellence : Make decisions in the best interests of learners and stakeholders Act as a charity trustee : Ensure financial sustainability and legal compliance You'll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. Who we're looking for We welcome professionals from a broad range of sectors, including but not limited to: Finance, Audit & Risk HR, People & Culture Strategy, Transformation & Operations Technology, AI & Digital Legal, Governance & Compliance Marketing, PR & Communications Education, Apprenticeships or vocational courses What matters most is your strategic thinking, commercial awareness , and commitment to helping others succeed. Prior education experience is not required . Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. Time commitment Expect to give approximately 1-2 days per month , including: Attending board and committee meetings (in-person or remote) Reading papers and preparing questions Participating in training and occasional college visits The time commitment is manageable alongside a full-time role-and many employers actively support staff to take on governance roles as part of their professional development. Where you'll be needed Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England , with new opportunities added regularly. What's in it for you? Enhance your board-level and governance experience Develop strategic oversight and leadership outside your day-to-day role Expand your professional network Give back in a way that creates long-term, measurable impact Gain exposure to the education, charity, and public sectors Ready to step into a strategic, purpose-driven leadership role? If you're ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility-we'd love to hear from you. Apply now to become a volunteer college governor.
May 15, 2026
Full time
Use your expertise to shape education, influence communities, and grow as a leader. Roles available at colleges England. Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom? By becoming a volunteer governor at a further education (FE) or sixth form college , you'll help shape the strategic direction of an organisation that transforms lives through education and skills-while strengthening your own governance experience and leadership credentials. Why it's relevant to professionals like you Further Education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving-from engineers and IT specialists to healthcare professionals and construction experts. As a college governor , you'll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. This is an opportunity to: Apply your corporate skills in a charitable leadership role Gain board-level experience and enhance your CV Contribute to local economic growth and social mobility Support a vital sector during a time of transformation What you'll do As part of a governing board, you'll: Set strategic direction : Help define the college's mission and goals Hold leadership to account : Monitor finances, performance, and outcomes Ensure governance excellence : Make decisions in the best interests of learners and stakeholders Act as a charity trustee : Ensure financial sustainability and legal compliance You'll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. Who we're looking for We welcome professionals from a broad range of sectors, including but not limited to: Finance, Audit & Risk HR, People & Culture Strategy, Transformation & Operations Technology, AI & Digital Legal, Governance & Compliance Marketing, PR & Communications Education, Apprenticeships or vocational courses What matters most is your strategic thinking, commercial awareness , and commitment to helping others succeed. Prior education experience is not required . Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. Time commitment Expect to give approximately 1-2 days per month , including: Attending board and committee meetings (in-person or remote) Reading papers and preparing questions Participating in training and occasional college visits The time commitment is manageable alongside a full-time role-and many employers actively support staff to take on governance roles as part of their professional development. Where you'll be needed Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England , with new opportunities added regularly. What's in it for you? Enhance your board-level and governance experience Develop strategic oversight and leadership outside your day-to-day role Expand your professional network Give back in a way that creates long-term, measurable impact Gain exposure to the education, charity, and public sectors Ready to step into a strategic, purpose-driven leadership role? If you're ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility-we'd love to hear from you. Apply now to become a volunteer college governor.
Use your expertise to shape education, influence communities, and grow as a leader. Roles available at colleges England. Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom? By becoming a volunteer governor at a further education (FE) or sixth form college , you'll help shape the strategic direction of an organisation that transforms lives through education and skills-while strengthening your own governance experience and leadership credentials. Why it's relevant to professionals like you Further Education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving-from engineers and IT specialists to healthcare professionals and construction experts. As a college governor , you'll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. This is an opportunity to: Apply your corporate skills in a charitable leadership role Gain board-level experience and enhance your CV Contribute to local economic growth and social mobility Support a vital sector during a time of transformation What you'll do As part of a governing board, you'll: Set strategic direction : Help define the college's mission and goals Hold leadership to account : Monitor finances, performance, and outcomes Ensure governance excellence : Make decisions in the best interests of learners and stakeholders Act as a charity trustee : Ensure financial sustainability and legal compliance You'll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. Who we're looking for We welcome professionals from a broad range of sectors, including but not limited to: Finance, Audit & Risk HR, People & Culture Strategy, Transformation & Operations Technology, AI & Digital Legal, Governance & Compliance Marketing, PR & Communications Education, Apprenticeships or vocational courses What matters most is your strategic thinking, commercial awareness , and commitment to helping others succeed. Prior education experience is not required . Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. Time commitment Expect to give approximately 1-2 days per month , including: Attending board and committee meetings (in-person or remote) Reading papers and preparing questions Participating in training and occasional college visits The time commitment is manageable alongside a full-time role-and many employers actively support staff to take on governance roles as part of their professional development. Where you'll be needed Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England , with new opportunities added regularly. What's in it for you? Enhance your board-level and governance experience Develop strategic oversight and leadership outside your day-to-day role Expand your professional network Give back in a way that creates long-term, measurable impact Gain exposure to the education, charity, and public sectors Ready to step into a strategic, purpose-driven leadership role? If you're ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility-we'd love to hear from you. Apply now to become a volunteer college governor.
May 15, 2026
Full time
Use your expertise to shape education, influence communities, and grow as a leader. Roles available at colleges England. Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom? By becoming a volunteer governor at a further education (FE) or sixth form college , you'll help shape the strategic direction of an organisation that transforms lives through education and skills-while strengthening your own governance experience and leadership credentials. Why it's relevant to professionals like you Further Education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving-from engineers and IT specialists to healthcare professionals and construction experts. As a college governor , you'll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed. This is an opportunity to: Apply your corporate skills in a charitable leadership role Gain board-level experience and enhance your CV Contribute to local economic growth and social mobility Support a vital sector during a time of transformation What you'll do As part of a governing board, you'll: Set strategic direction : Help define the college's mission and goals Hold leadership to account : Monitor finances, performance, and outcomes Ensure governance excellence : Make decisions in the best interests of learners and stakeholders Act as a charity trustee : Ensure financial sustainability and legal compliance You'll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners. Who we're looking for We welcome professionals from a broad range of sectors, including but not limited to: Finance, Audit & Risk HR, People & Culture Strategy, Transformation & Operations Technology, AI & Digital Legal, Governance & Compliance Marketing, PR & Communications Education, Apprenticeships or vocational courses What matters most is your strategic thinking, commercial awareness , and commitment to helping others succeed. Prior education experience is not required . Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed. Time commitment Expect to give approximately 1-2 days per month , including: Attending board and committee meetings (in-person or remote) Reading papers and preparing questions Participating in training and occasional college visits The time commitment is manageable alongside a full-time role-and many employers actively support staff to take on governance roles as part of their professional development. Where you'll be needed Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England , with new opportunities added regularly. What's in it for you? Enhance your board-level and governance experience Develop strategic oversight and leadership outside your day-to-day role Expand your professional network Give back in a way that creates long-term, measurable impact Gain exposure to the education, charity, and public sectors Ready to step into a strategic, purpose-driven leadership role? If you're ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility-we'd love to hear from you. Apply now to become a volunteer college governor.
