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martech product lead workflow
Head of CRM - FinTech
Salt Search
Head of CRM - High Growth FinTech £110,000 - £125,000 + bonus London (3 days per week) We've partnered with a leading high-growth FinTech-up undergoing a major transformation across performance and lifecycle marketing. With strong foundations already in place, they are now looking for an Associate CRM Director to take ownership of the function and elevate it into a truly best-in-class, commercially driven engine This is not a maintenance role. It's a build, scale and optimise opportunity for someone who wants real ownership and impact. The Role You'll take full ownership of CRM strategy and execution across a key market, leading a small, capable team and working closely with senior stakeholders across marketing, product and technology. The focus is on driving revenue and retention, building high-performing lifecycle programmes, embedding automation and AI into campaign execution, and moving quickly from idea to build, test and optimise. This is a hands-on leadership role where you'll be expected to lead from the front, not sit above the detail. What You'll Be Doing Own and evolve the end-to-end CRM strategy, aligned to commercial growth targets Build and optimise multi-channel lifecycle journeys including onboarding, engagement, reactivation and cross-sell Drive segmentation and personalisation at scale Implement and scale AI-driven workflows to improve speed and efficiency Establish a fast-paced testing and experimentation culture Define and own CRM KPIs tied directly to revenue and customer value Lead, coach and develop a high-performing CRM team Partner closely with performance, product and martech teams What They're Looking For Strong CRM leadership experience within a high-growth or fast-paced environment Proven track record of building and scaling lifecycle programmes, not just optimising Commercial mindset with a focus on revenue, retention and customer value Hands-on experience with modern CRM platforms such as Braze or similar Experience leveraging automation and AI within CRM workflows Comfortable operating at both strategic and executional level Strong stakeholder management and cross-functional collaboration Why This Role High ownership and autonomy Opportunity to shape and scale a modern CRM function AI and automation at the core of the roadmap Fast-moving, ambitious environment Clear impact on revenue and growth Rates depend on experience and client requirements
May 16, 2026
Full time
Head of CRM - High Growth FinTech £110,000 - £125,000 + bonus London (3 days per week) We've partnered with a leading high-growth FinTech-up undergoing a major transformation across performance and lifecycle marketing. With strong foundations already in place, they are now looking for an Associate CRM Director to take ownership of the function and elevate it into a truly best-in-class, commercially driven engine This is not a maintenance role. It's a build, scale and optimise opportunity for someone who wants real ownership and impact. The Role You'll take full ownership of CRM strategy and execution across a key market, leading a small, capable team and working closely with senior stakeholders across marketing, product and technology. The focus is on driving revenue and retention, building high-performing lifecycle programmes, embedding automation and AI into campaign execution, and moving quickly from idea to build, test and optimise. This is a hands-on leadership role where you'll be expected to lead from the front, not sit above the detail. What You'll Be Doing Own and evolve the end-to-end CRM strategy, aligned to commercial growth targets Build and optimise multi-channel lifecycle journeys including onboarding, engagement, reactivation and cross-sell Drive segmentation and personalisation at scale Implement and scale AI-driven workflows to improve speed and efficiency Establish a fast-paced testing and experimentation culture Define and own CRM KPIs tied directly to revenue and customer value Lead, coach and develop a high-performing CRM team Partner closely with performance, product and martech teams What They're Looking For Strong CRM leadership experience within a high-growth or fast-paced environment Proven track record of building and scaling lifecycle programmes, not just optimising Commercial mindset with a focus on revenue, retention and customer value Hands-on experience with modern CRM platforms such as Braze or similar Experience leveraging automation and AI within CRM workflows Comfortable operating at both strategic and executional level Strong stakeholder management and cross-functional collaboration Why This Role High ownership and autonomy Opportunity to shape and scale a modern CRM function AI and automation at the core of the roadmap Fast-moving, ambitious environment Clear impact on revenue and growth Rates depend on experience and client requirements
Salt
Tagging & Optimisation Manager
Salt
Tagging & Optimisation Manager London (Hybrid - 3 days in office) | Permanent £80-85k base + 20% bonus (c.£110k+ total comp) Overview A leading global fintech is reshaping how it measures, personalises and scales its marketing, and they need someone to own the tagging, optimisation and attribution layer that underpins all of it. Newly defined role inside an established Marketing Tech team, with a wider function built out of people from digital-first organisations. Performance-led, not a traditional financial services environment. The Role You'll own the tagging and optimisation stack end-to-end, from the data layer up through GA4, GTM and Server Side, into attribution, experimentation and the reporting layer the business actually uses. You'll be the person performance, growth, SEO and CRM teams come to when they need data they can trust and a measurement model they can actually optimise against. You'll work alongside an existing MarTech Delivery Lead. Typical work: Owning the tagging stack across GA4, GTM, Server Side tagging and conversion APIs Designing and maintaining the data layer across web, app and Server Side Leading attribution and multi-touch attribution modelling Driving optimisation, experimentation and conversion improvements off the back of the data Unlocking analytics for SEO, performance, growth and CRM teams to act on Scoping and delivering AI-powered marketing solutions, from experimentation into production Requirements Hands-on with GA4, GTM and Server Side tagging (or strong on one and growing into the others) Solid grasp of conversion APIs, data layer design and attribution Hands on experience with mult touch attribution Background in digital analytics, MarTech, performance marketing, optimisation or measurement Some exposure to AI, ML or automation in a marketing or commercial context Bias for shipping, not just discovery decks Nice to have AI workflow tooling or prompt engineering A/B testing, experimentation or CRO experience MMM Adobe Analytics (or other analytics platforms beyond GA4) Comfort around APIs, data schemas and integrations *Rates depend on experience and client requirements
May 15, 2026
Full time
Tagging & Optimisation Manager London (Hybrid - 3 days in office) | Permanent £80-85k base + 20% bonus (c.£110k+ total comp) Overview A leading global fintech is reshaping how it measures, personalises and scales its marketing, and they need someone to own the tagging, optimisation and attribution layer that underpins all of it. Newly defined role inside an established Marketing Tech team, with a wider function built out of people from digital-first organisations. Performance-led, not a traditional financial services environment. The Role You'll own the tagging and optimisation stack end-to-end, from the data layer up through GA4, GTM and Server Side, into attribution, experimentation and the reporting layer the business actually uses. You'll be the person performance, growth, SEO and CRM teams come to when they need data they can trust and a measurement model they can actually optimise against. You'll work alongside an existing MarTech Delivery Lead. Typical work: Owning the tagging stack across GA4, GTM, Server Side tagging and conversion APIs Designing and maintaining the data layer across web, app and Server Side Leading attribution and multi-touch attribution modelling Driving optimisation, experimentation and conversion improvements off the back of the data Unlocking analytics for SEO, performance, growth and CRM teams to act on Scoping and delivering AI-powered marketing solutions, from experimentation into production Requirements Hands-on with GA4, GTM and Server Side tagging (or strong on one and growing into the others) Solid grasp of conversion APIs, data layer design and attribution Hands on experience with mult touch attribution Background in digital analytics, MarTech, performance marketing, optimisation or measurement Some exposure to AI, ML or automation in a marketing or commercial context Bias for shipping, not just discovery decks Nice to have AI workflow tooling or prompt engineering A/B testing, experimentation or CRO experience MMM Adobe Analytics (or other analytics platforms beyond GA4) Comfort around APIs, data schemas and integrations *Rates depend on experience and client requirements
twentysix
Senior Account Director
twentysix
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Account Director Location: Weybridge About the role We are looking for a commercially astute and operationally excellent Account Director to lead a multidisciplinary team of approximately 10 people, delivering integrated digital and retail marketing services across the UK. This role sits at the intersection of D2C ecommerce, online retail marketing, instore marketing, affiliate strategy, data & analytics, and customer experience. It requires a leader who can confidently oversee all disciplines, connect the dots between them, and ensure delivery against ambitious growth targets. The Account Director is the seniorday to daylead and primary point of accountability for a complex,Mult workstreamaccount. They own the strategic direction, delivery quality, commercial health, and development of a high performing team, while acting as the key relationship holder with senior UK and HQ client stakeholders. This is not a specialist role. It is designed for a leader who thrives on breadth, understands how different marketing disciplines interlock, and creates cohesion across diverse teams and briefs. What you will be doing: Strategic Leadership & Client Partnership Act as the senior strategic partner, proactively identifying opportunities to grow website revenue, improve online and instore effectiveness, and enhance end-to-end customer experience. Own the overarching account strategy, ensuring all six workstreams are aligned to shared business objectives. Build and maintain trusted senior relationships with UK stakeholders and HQ counterparts. Lead quarterly business reviews and strategic planning sessions, presenting a unified and insight led account narrative. Team & Operations Management Directly manage and mentor a team of 10 specialists across digital media, affiliate marketing, CX, data, online store marketing, and instore marketing. Set clear objectives, priorities, and ways of working across all workstreams. Establish robust workflows, processes, and quality control standards. Manage resourcing and capacity, ensuring the right expertise is applied to the right priorities. Foster strong cross functional collaboration where workstreams intersect. Commercial & Financial Management Own the commercial health of the account, including budgeting, forecasting, and profitability tracking. Oversee client budget allocation across digital, affiliate, promotional, and instore activity. Manage supplier and vendor negotiations to ensure strong commercial terms and value. Maintain oversight of financial controls across media investment, affiliate commissions, and ISM production. Digital Media & D2C Performance (Website / OBS) Oversee digital media strategy driving traffic, conversion, and revenue on their website. Ensure budgets, KPIs, and optimisation frameworks are effectively managed. Guide evaluation of new platforms, technologies, and suppliers. Support business cases and ensure post campaign learning is embedded. Affiliate Marketing Provide strategic oversight of the affiliate programme with a clear long term growth vision. Ensure effective management of 250+ affiliate partners, including outreach, contracts, and performance. Oversee budget management, commission structures, and forecasting. Ensure strong integration with wider performance marketing efforts. Customer Experience Oversee CX initiatives including post purchase journeys, onboarding, product registration, and reviews. Manage OBS promotional planning and execution (local and global). Ensure effective coordination with HQ on content localisation and programme delivery. Data & Analytics Oversee delivery of actionable reporting and data driven recommendations. Ensure robust processes across GA4, CRM, sales platforms, and martech tools. Champion a data led culture across all workstreams. Online Store Marketing (OSM) Oversee online retail marketing across MS, HS, and IT categories. Ensure accurate delivery of NPI trackers, OBS scoring, and merchandising reports. Maintain execution standards against brand and HQ compliance frameworks. InStoreMarketing (ISM) Oversee end-to-end delivery of instore display and POP projects. Ensure robust vendor management, procurement, and financial reporting. Maintain oversight of timelines, installation quality, and issue resolution. What you need to be great in this role: Overall Seniority & Leadership 8-10 years' experience in client services, account management, or marketing operations. 3-4 years in a senior leadership role managing complex,Mult workstream accounts. Proven experience leading teams of 8+ across multiple disciplines. Comfortable as the senior client contact with strong stakeholder influence. Digital & ECommerce Strong knowledge of D2C ecommerce and digital performance marketing. Experience overseeing £1m+ digital media budgets. Familiarity with ecommerce platforms (Magento or equivalent). Affiliate Marketing Strong understanding of affiliate mechanics, networks, and commission models. Experience overseeing large scale affiliate programmes (100+ partners desirable). Data & Analytics Confident interpreting performance data and challenging insights. Working knowledge of GA4 and integrated reporting across platforms. Experience overseeing physical retail marketing projects. Commercial Acumen Strong budgeting, forecasting, and financial control experience. Proven negotiation and procurement experience. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
May 13, 2026
Full time
Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision making, empowering our teams to produce innovative and impactful results. Role: Senior Account Director Location: Weybridge About the role We are looking for a commercially astute and operationally excellent Account Director to lead a multidisciplinary team of approximately 10 people, delivering integrated digital and retail marketing services across the UK. This role sits at the intersection of D2C ecommerce, online retail marketing, instore marketing, affiliate strategy, data & analytics, and customer experience. It requires a leader who can confidently oversee all disciplines, connect the dots between them, and ensure delivery against ambitious growth targets. The Account Director is the seniorday to daylead and primary point of accountability for a complex,Mult workstreamaccount. They own the strategic direction, delivery quality, commercial health, and development of a high performing team, while acting as the key relationship holder with senior UK and HQ client stakeholders. This is not a specialist role. It is designed for a leader who thrives on breadth, understands how different marketing disciplines interlock, and creates cohesion across diverse teams and briefs. What you will be doing: Strategic Leadership & Client Partnership Act as the senior strategic partner, proactively identifying opportunities to grow website revenue, improve online and instore effectiveness, and enhance end-to-end customer experience. Own the overarching account strategy, ensuring all six workstreams are aligned to shared business objectives. Build and maintain trusted senior relationships with UK stakeholders and HQ counterparts. Lead quarterly business reviews and strategic planning sessions, presenting a unified and insight led account narrative. Team & Operations Management Directly manage and mentor a team of 10 specialists across digital media, affiliate marketing, CX, data, online store marketing, and instore marketing. Set clear objectives, priorities, and ways of working across all workstreams. Establish robust workflows, processes, and quality control standards. Manage resourcing and capacity, ensuring the right expertise is applied to the right priorities. Foster strong cross functional collaboration where workstreams intersect. Commercial & Financial Management Own the commercial health of the account, including budgeting, forecasting, and profitability tracking. Oversee client budget allocation across digital, affiliate, promotional, and instore activity. Manage supplier and vendor negotiations to ensure strong commercial terms and value. Maintain oversight of financial controls across media investment, affiliate commissions, and ISM production. Digital Media & D2C Performance (Website / OBS) Oversee digital media strategy driving traffic, conversion, and revenue on their website. Ensure budgets, KPIs, and optimisation frameworks are effectively managed. Guide evaluation of new platforms, technologies, and suppliers. Support business cases and ensure post campaign learning is embedded. Affiliate Marketing Provide strategic oversight of the affiliate programme with a clear long term growth vision. Ensure effective management of 250+ affiliate partners, including outreach, contracts, and performance. Oversee budget management, commission structures, and forecasting. Ensure strong integration with wider performance marketing efforts. Customer Experience Oversee CX initiatives including post purchase journeys, onboarding, product registration, and reviews. Manage OBS promotional planning and execution (local and global). Ensure effective coordination with HQ on content localisation and programme delivery. Data & Analytics Oversee delivery of actionable reporting and data driven recommendations. Ensure robust processes across GA4, CRM, sales platforms, and martech tools. Champion a data led culture across all workstreams. Online Store Marketing (OSM) Oversee online retail marketing across MS, HS, and IT categories. Ensure accurate delivery of NPI trackers, OBS scoring, and merchandising reports. Maintain execution standards against brand and HQ compliance frameworks. InStoreMarketing (ISM) Oversee end-to-end delivery of instore display and POP projects. Ensure robust vendor management, procurement, and financial reporting. Maintain oversight of timelines, installation quality, and issue resolution. What you need to be great in this role: Overall Seniority & Leadership 8-10 years' experience in client services, account management, or marketing operations. 3-4 years in a senior leadership role managing complex,Mult workstream accounts. Proven experience leading teams of 8+ across multiple disciplines. Comfortable as the senior client contact with strong stakeholder influence. Digital & ECommerce Strong knowledge of D2C ecommerce and digital performance marketing. Experience overseeing £1m+ digital media budgets. Familiarity with ecommerce platforms (Magento or equivalent). Affiliate Marketing Strong understanding of affiliate mechanics, networks, and commission models. Experience overseeing large scale affiliate programmes (100+ partners desirable). Data & Analytics Confident interpreting performance data and challenging insights. Working knowledge of GA4 and integrated reporting across platforms. Experience overseeing physical retail marketing projects. Commercial Acumen Strong budgeting, forecasting, and financial control experience. Proven negotiation and procurement experience. Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what's possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro inclusive and anti racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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