Riverside Group
Washington, Tyne And Wear
Job Title : Deputy Manager (Care) Contract Type: Permanent Salary: £37,113.94 per annum Working Hours: Full time 37.5 hours per week Working Pattern : Monday-Sunday 9am-5pm with alternate weekends Location: Willowbrook, Washington If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Deputy Manager (Care) You will provide motivational leadership to empower and engage your team to deliver an outstanding service with compassion and respect, putting customers first and treating them with dignity while ensuring that essential CQC standards of quality and safety are achieved at all times. About you We are looking for someone with: Experience of working within a CQC registered supported living or extra care services environment. Experience of leading a team, working in challenging environments with the ability to plan and prioritise tasks to achieve results. Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and deliver improvements. Be a resilient team player with a caring, empathic, supportive and flexible can-do attitude. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Leading and engaging a team: Line manage a team and create a safe environment where colleagues can talk openly and honestly. Work together to set expectations and performance targets. Hold regular 'one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing. Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential. Facilitate regular team meetings to update and empower your team to share ideas and best practice. Embrace reflective practice techniques so the team can learn from their experiences. Recognising, praising and acknowledging achievements of colleagues and team. Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives. Leading a service: Manage the service as per CQC and contractual requirements. Assist in reviewing contract performance annually, to ensure excellent outcomes are delivered for customers. Promote and implement care policies and procedures to ensure your team are effective and delivering a safe service at all times. Advise all relevant stakeholders of any changes to policies and procedures Participate in the setting and management of service budgets. Monitor spend by accessing the finance system and report any budget variances to the budget holder. Meet Riverside performance targets. Resource, plan and deliver a colleague rota that ensures all shifts are covered effectively. Recruit great people for your team, sourcing and engaging relief or agency workers as and when required. Devise, plan and deliver comprehensive induction and continuous development plans for your team. Implement and manage a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers. Implement and oversee a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers. Be responsible for cash handling, ordering goods, administration of monthly timesheets and raising and approving invoices, ensuring accurate record keeping. Produce
Job Title : Deputy Manager (Care) Contract Type: Permanent Salary: £37,113.94 per annum Working Hours: Full time 37.5 hours per week Working Pattern : Monday-Sunday 9am-5pm with alternate weekends Location: Willowbrook, Washington If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Deputy Manager (Care) You will provide motivational leadership to empower and engage your team to deliver an outstanding service with compassion and respect, putting customers first and treating them with dignity while ensuring that essential CQC standards of quality and safety are achieved at all times. About you We are looking for someone with: Experience of working within a CQC registered supported living or extra care services environment. Experience of leading a team, working in challenging environments with the ability to plan and prioritise tasks to achieve results. Ability to listen and communicate clearly, encourage feedback and reflection, empower, motivate and deliver improvements. Be a resilient team player with a caring, empathic, supportive and flexible can-do attitude. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: Competitive pay & generous pension 25 days holidays plus bank holidays Investment in your learning, personal development and technology A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Leading and engaging a team: Line manage a team and create a safe environment where colleagues can talk openly and honestly. Work together to set expectations and performance targets. Hold regular 'one-to-one' sessions to reflect on achievements, performance and support individual personal wellbeing. Undertake six monthly performance reviews to support and guide colleagues to fulfil their potential. Facilitate regular team meetings to update and empower your team to share ideas and best practice. Embrace reflective practice techniques so the team can learn from their experiences. Recognising, praising and acknowledging achievements of colleagues and team. Build effective partnerships with regional and other colleagues across Riverside, participating in wider initiatives. Leading a service: Manage the service as per CQC and contractual requirements. Assist in reviewing contract performance annually, to ensure excellent outcomes are delivered for customers. Promote and implement care policies and procedures to ensure your team are effective and delivering a safe service at all times. Advise all relevant stakeholders of any changes to policies and procedures Participate in the setting and management of service budgets. Monitor spend by accessing the finance system and report any budget variances to the budget holder. Meet Riverside performance targets. Resource, plan and deliver a colleague rota that ensures all shifts are covered effectively. Recruit great people for your team, sourcing and engaging relief or agency workers as and when required. Devise, plan and deliver comprehensive induction and continuous development plans for your team. Implement and manage a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers. Implement and oversee a robust medication procedure in line with national Safe Handling of Medication guidelines. This will include overseeing the safe and effective administration, storage and prompting of prescribed medication to customers. Be responsible for cash handling, ordering goods, administration of monthly timesheets and raising and approving invoices, ensuring accurate record keeping. Produce
CrossReach
Glasgow, Lanarkshire
Make a Difference as a Relief Children's Worker at CrossReach! Do you want to make a real difference in the lives of children and young people? At CrossReach, we believe every child deserves the chance to thrive, and we're looking for a passionate Relief Children's Worker to join our team. In this role, you'll be supporting children with disabilities, planning activities tailored to their needs, and promoting social inclusion. Whether in a residential setting, at home, or out in the community, you'll help children access local services and leisure opportunities. You'll also work closely with families and carers, ensuring great communication and teamwork. We're looking for someone with a genuine interest in working with children, ideally with experience in supporting those with learning disabilities. You'll need basic computer skills and a willingness to gain your HNC and SVQ3 qualifications if you haven't already. At CrossReach, we work in Christ's name, so being respectful of our Christian ethos is key. We'll also make sure you're fully vetted (PVG membership) and registered with the Scottish Social Services Council (SSSC). If you're ready to take on a rewarding and flexible role with great opportunities for development, apply today and join our team at CrossReach! CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Make a Difference as a Relief Children's Worker at CrossReach! Do you want to make a real difference in the lives of children and young people? At CrossReach, we believe every child deserves the chance to thrive, and we're looking for a passionate Relief Children's Worker to join our team. In this role, you'll be supporting children with disabilities, planning activities tailored to their needs, and promoting social inclusion. Whether in a residential setting, at home, or out in the community, you'll help children access local services and leisure opportunities. You'll also work closely with families and carers, ensuring great communication and teamwork. We're looking for someone with a genuine interest in working with children, ideally with experience in supporting those with learning disabilities. You'll need basic computer skills and a willingness to gain your HNC and SVQ3 qualifications if you haven't already. At CrossReach, we work in Christ's name, so being respectful of our Christian ethos is key. We'll also make sure you're fully vetted (PVG membership) and registered with the Scottish Social Services Council (SSSC). If you're ready to take on a rewarding and flexible role with great opportunities for development, apply today and join our team at CrossReach! CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ's name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ's name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual's unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on .uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. ADDITIONAL INFORMATION FOR CANDIDATES Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process CrossReach Recruitment Process CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application on Jobtrain, please click here - Application Guidance - Jobtrain To view our accessibility statement, please click here. CrossReach Accessibility Statement Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that "Jobtrain" and "CrossReach" are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub - Jobtrain - Jobseekers Support Hub Browser Recommendation: We recommend using the internet browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain. Amendments: Once you have submitted your application form, you will be unable to make any amendments.
Children's Mental Health Ontario
Scarborough, Yorkshire
April 14, 2026 Posting YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices. We welcome applications from candidates who reflect the communities we serve, particularly candidates from Black communities, Indigenous communities, and racialized people, persons with disabilities, members of diverse gender identities and people with lived experiences. We are seeking candidates who demonstrably operate and practice from an equity and trauma-informed lens. We encourage applications from passionate professionals who will help us dismantle systemic barriers and will embrace working outside of Euro-centric practices. Benefits are Top of Class! Competitive pay Health & dental coverage for you and your family with 100% premium cost paid by employer. Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year. 5 'authorized absence' days for family illness or emergency circumstances that prohibit employees from reporting to work. 3 paid agency days every calendar year after 3 calendar months' service. Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments) 100% premium cost for long-term disability coverage paid by employee. Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer. (pro-rated for part-time employees according to the employee's full-time equivalency (FTE Live-In Treatment, Youth Worker (Permanent, Full-time, 40 hours/week) (Bargaining unit position) The Live-In Treatment (LIT) Youth Worker delivers front-line, strengths-based support within YouthLink's nine-bed Live-In Treatment home, serving youth who are female-identified (ages 14-18) and also welcomes gender-fluid, non-binary, and youth who are transitioning. These youth often present with complex mental health needs and histories of trauma, family conflict, and attachment disruption. Working under the Manager of Live-In Treatment, this role is integral to implementing a trauma-informed, anti-oppressive, and equity-centered program model. Working in YouthLink's nine-bed Live-In Treatment home, the LIT Youth Worker fosters meaningful relationships, ensures daily operational excellence, and collaborates with the interdisciplinary team to advance individual treatment goals and program-wide strategic outcomes. Highlights of Your Role Therapeutic Engagement & Goal Support Build rapport through consistent one on one check ins, applying a strengths based, anti oppressive lens. Conduct intentional check ins, promote emotional regulation strategies, and mentor youth through everyday challenges. Assist each youth in developing, monitoring, and revising SMART goals related to mental health, educational achievement, and life skills. Support clients to attend group programming and be available to assist as needed. Coordinate transition planning in collaboration with case managers, ensuring seamless movement through STEP UP, STEP IN, STEP DOWN, and STEP OUT phases. Collaborate with Case Managers to reinforce Plan of Care (PoC) goals and encourage engagement in treatment activities. Encourage and support youth identity development, including race, spirituality, gender identity, and cultural expression. Programming & Activity Facilitation Plan life skills programming, wellness sessions, and social recreational activities. Coordinate required weekday and weekend activities aligned with program offerings (art therapy, Afrocentric healing, equine therapy, sewing/hair therapy). Participate in delivering culturally affirming programs (e.g., Afrocentric healing, DBT skills, expressive arts). Facilitate house meetings and coordinate weekly routines to ensure youth voice and collaboration. Support aftercare planning, transition routines, and participation in alumni focused initiatives (e.g., SCP). Organize and support Youth Advisory Council (YAC) and Equity, Diversity & Inclusion (EDI) initiatives, including planning peer led workshops. Co develop, coordinate and promote aftercare and alumni "Still Connected Program," maintaining ongoing relationships and community supports. Household Management Support youth with wake ups, bedtime routines, meals, and hygiene tasks. Oversee meal planning, grocery shopping, and kitchen coordination, adhering to budget guidelines and nutrition standards. Maintain cleanliness and order in common areas and support youth in maintaining cleanliness in their private rooms; perform routine safety audits and report maintenance/service requests. Medical tracking sheets (MARs), medical reordering, medication dispensing and documenting, completing medication audits. Ensure compliance with Occupational Health & Safety Act, agency health and safety policies, and MCCSS licensing requirements. Liaise with the team and Manager regarding maintenance issues and service requests. Support relief staff and placement students on household routines and emergency protocols, in collaboration with the Case Managers. Crisis Intervention, Safety & Risk Management Respond promptly to crisis situations, utilizing approved safety protocols, de escalation techniques and individualized safety plans. Assist in risk assessments and implement individualized safety plans as required. Participate in serious occurrence reports and reviews (SOR RL) and debrief sessions as per MCCSS guidelines; collaborate with clinical staff to refine risk mitigation strategies. Document and elevate high risk incidents according to ministry, accreditation, and agency policies. Maintain awareness of environmental and relational risks in the home. Documentation, Communication, Reporting & Data Integrity Document daily observations, progress notes, incident reports, and safety plans in EMHware. Communicate shift updates clearly in written logs and during handovers. Track youth milestones and achievements to support therapeutic recognition. Complete accurate progress notes, incident reports, medication logs, and safety plans in EMHware and Ocean platforms by shift end. Prepare brief reports for team meetings, highlighting trends, challenges, and successes. Professional Growth, Supervision & Team Collaboration Attend bi weekly reflective supervision with the Manager and participate in team meetings, committees, and mandatory training. Attend agency and program specific initiatives aligned with YouthLink's strategic plan. Assist with onboarding and mentoring relief staff and placement students as needed. Engage in equity, diversity, and inclusion workshops, anti Black Racism initiatives, and trauma informed care education. Collaborate with case managers, therapists, crisis consultants, and external providers to maintain a cohesive treatment environment. Other duties as assigned. Highlights of What You Bring Education: Diploma in Child and Youth Work, Social Service Worker, Social Work or Psychology or relevant field, and/or a combination of equivalent education and experience. Bachelor's degree in Child and Youth Care, Social Work, Psychology, or related field is an asset. Post diploma certification in DBT, CBT, or other evidence based therapeutic modalities is an asset. Experience: Minimum 1 year in residential, shelter, or live in treatment environment. Demonstrated ability to deliver trauma informed, culturally responsive care. 1+ years working with youth with complex mental health needs in live in treatment, shelter, or intensive youth programming setting is an asset. Demonstrated group facilitation experience (e.g., DBT skills groups, psychoeducational workshops) is an asset. Experience working within a unionized environment and collaborating with agency staff is an asset. Prior involvement in anti oppressive and anti Black Racism initiatives or EDI program development is an asset. Knowledge, Skills and Abilities: In depth understanding of adolescent development, trauma responses, attachment theory, and evidence based interventions. Demonstrated ability to implement therapeutic routines in a live in treatment setting. Ability to support therapeutic groups. Strong interpersonal, conflict resolution, and organizational skills. Commitment to diversity, equity, and inclusion principles, including anti Black Racism. Proficiency in Microsoft Office and use of electronic health records. Ability to document accurately and use EMHware. Understanding of CYFSA legislation. Proficiency in measurement based care tools (e.g., interRAI, EMHware analytics) is an asset. Familiarity with Afrocentric healing practices or culturally specific interventions (e.g., drumming, dance) is an asset. Bilingual or multilingual abilities, particularly in languages prevalent within Scarborough community is an asset. . click apply for full job details
April 14, 2026 Posting YouthLink believes in the potential of every youth. We are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in-home wraparound support, shelter, housing, educational support, and safe drop-in spaces. YouthLink works towards equitable outcomes for youth in our community and, as such, is committed to equity-based hiring practices. We welcome applications from candidates who reflect the communities we serve, particularly candidates from Black communities, Indigenous communities, and racialized people, persons with disabilities, members of diverse gender identities and people with lived experiences. We are seeking candidates who demonstrably operate and practice from an equity and trauma-informed lens. We encourage applications from passionate professionals who will help us dismantle systemic barriers and will embrace working outside of Euro-centric practices. Benefits are Top of Class! Competitive pay Health & dental coverage for you and your family with 100% premium cost paid by employer. Annual vacation with pay at 1.66 working days for each calendar month to a maximum of 20 working days per year. 5 'authorized absence' days for family illness or emergency circumstances that prohibit employees from reporting to work. 3 paid agency days every calendar year after 3 calendar months' service. Maternity / parental /adoption leave top-up payments (to top-up Canadian government unemployment benefit payments) 100% premium cost for long-term disability coverage paid by employee. Eligibility to participate in pension plan after 2 years of continuous service with generous matching contribution from employer. (pro-rated for part-time employees according to the employee's full-time equivalency (FTE Live-In Treatment, Youth Worker (Permanent, Full-time, 40 hours/week) (Bargaining unit position) The Live-In Treatment (LIT) Youth Worker delivers front-line, strengths-based support within YouthLink's nine-bed Live-In Treatment home, serving youth who are female-identified (ages 14-18) and also welcomes gender-fluid, non-binary, and youth who are transitioning. These youth often present with complex mental health needs and histories of trauma, family conflict, and attachment disruption. Working under the Manager of Live-In Treatment, this role is integral to implementing a trauma-informed, anti-oppressive, and equity-centered program model. Working in YouthLink's nine-bed Live-In Treatment home, the LIT Youth Worker fosters meaningful relationships, ensures daily operational excellence, and collaborates with the interdisciplinary team to advance individual treatment goals and program-wide strategic outcomes. Highlights of Your Role Therapeutic Engagement & Goal Support Build rapport through consistent one on one check ins, applying a strengths based, anti oppressive lens. Conduct intentional check ins, promote emotional regulation strategies, and mentor youth through everyday challenges. Assist each youth in developing, monitoring, and revising SMART goals related to mental health, educational achievement, and life skills. Support clients to attend group programming and be available to assist as needed. Coordinate transition planning in collaboration with case managers, ensuring seamless movement through STEP UP, STEP IN, STEP DOWN, and STEP OUT phases. Collaborate with Case Managers to reinforce Plan of Care (PoC) goals and encourage engagement in treatment activities. Encourage and support youth identity development, including race, spirituality, gender identity, and cultural expression. Programming & Activity Facilitation Plan life skills programming, wellness sessions, and social recreational activities. Coordinate required weekday and weekend activities aligned with program offerings (art therapy, Afrocentric healing, equine therapy, sewing/hair therapy). Participate in delivering culturally affirming programs (e.g., Afrocentric healing, DBT skills, expressive arts). Facilitate house meetings and coordinate weekly routines to ensure youth voice and collaboration. Support aftercare planning, transition routines, and participation in alumni focused initiatives (e.g., SCP). Organize and support Youth Advisory Council (YAC) and Equity, Diversity & Inclusion (EDI) initiatives, including planning peer led workshops. Co develop, coordinate and promote aftercare and alumni "Still Connected Program," maintaining ongoing relationships and community supports. Household Management Support youth with wake ups, bedtime routines, meals, and hygiene tasks. Oversee meal planning, grocery shopping, and kitchen coordination, adhering to budget guidelines and nutrition standards. Maintain cleanliness and order in common areas and support youth in maintaining cleanliness in their private rooms; perform routine safety audits and report maintenance/service requests. Medical tracking sheets (MARs), medical reordering, medication dispensing and documenting, completing medication audits. Ensure compliance with Occupational Health & Safety Act, agency health and safety policies, and MCCSS licensing requirements. Liaise with the team and Manager regarding maintenance issues and service requests. Support relief staff and placement students on household routines and emergency protocols, in collaboration with the Case Managers. Crisis Intervention, Safety & Risk Management Respond promptly to crisis situations, utilizing approved safety protocols, de escalation techniques and individualized safety plans. Assist in risk assessments and implement individualized safety plans as required. Participate in serious occurrence reports and reviews (SOR RL) and debrief sessions as per MCCSS guidelines; collaborate with clinical staff to refine risk mitigation strategies. Document and elevate high risk incidents according to ministry, accreditation, and agency policies. Maintain awareness of environmental and relational risks in the home. Documentation, Communication, Reporting & Data Integrity Document daily observations, progress notes, incident reports, and safety plans in EMHware. Communicate shift updates clearly in written logs and during handovers. Track youth milestones and achievements to support therapeutic recognition. Complete accurate progress notes, incident reports, medication logs, and safety plans in EMHware and Ocean platforms by shift end. Prepare brief reports for team meetings, highlighting trends, challenges, and successes. Professional Growth, Supervision & Team Collaboration Attend bi weekly reflective supervision with the Manager and participate in team meetings, committees, and mandatory training. Attend agency and program specific initiatives aligned with YouthLink's strategic plan. Assist with onboarding and mentoring relief staff and placement students as needed. Engage in equity, diversity, and inclusion workshops, anti Black Racism initiatives, and trauma informed care education. Collaborate with case managers, therapists, crisis consultants, and external providers to maintain a cohesive treatment environment. Other duties as assigned. Highlights of What You Bring Education: Diploma in Child and Youth Work, Social Service Worker, Social Work or Psychology or relevant field, and/or a combination of equivalent education and experience. Bachelor's degree in Child and Youth Care, Social Work, Psychology, or related field is an asset. Post diploma certification in DBT, CBT, or other evidence based therapeutic modalities is an asset. Experience: Minimum 1 year in residential, shelter, or live in treatment environment. Demonstrated ability to deliver trauma informed, culturally responsive care. 1+ years working with youth with complex mental health needs in live in treatment, shelter, or intensive youth programming setting is an asset. Demonstrated group facilitation experience (e.g., DBT skills groups, psychoeducational workshops) is an asset. Experience working within a unionized environment and collaborating with agency staff is an asset. Prior involvement in anti oppressive and anti Black Racism initiatives or EDI program development is an asset. Knowledge, Skills and Abilities: In depth understanding of adolescent development, trauma responses, attachment theory, and evidence based interventions. Demonstrated ability to implement therapeutic routines in a live in treatment setting. Ability to support therapeutic groups. Strong interpersonal, conflict resolution, and organizational skills. Commitment to diversity, equity, and inclusion principles, including anti Black Racism. Proficiency in Microsoft Office and use of electronic health records. Ability to document accurately and use EMHware. Understanding of CYFSA legislation. Proficiency in measurement based care tools (e.g., interRAI, EMHware analytics) is an asset. Familiarity with Afrocentric healing practices or culturally specific interventions (e.g., drumming, dance) is an asset. Bilingual or multilingual abilities, particularly in languages prevalent within Scarborough community is an asset. . click apply for full job details
