An Institute in London are seeking a CRM Officer to lead the management of their ticketing system, support colleagues with training, undertake internal fixes and to liaise with their external technical team. This role is pivotal in managing and improving their CRM systems and processes, building good internal and external relationships and highlighting developments and improvements to improve internal ways of working. Key Responsibilities: CRM Management & Data Integrity: Management of the CRM ticketing system. Reviewing requests and triaging them, undertaking non-technical internal fixes Working with external technical suppliers to manage technical tickets, deadlines and any issues Manage the integrity of data within the CRM, undertaking regular data reviews, de-duplications and cleansing processes Manage permissions Training of new starters and existing staff, undertaking 1-2-1 training and group sessions Develop and generate reports, dashboards, and visualisations to track key performance indicators (KPIs) and business metrics. To develop and run robust testing regimes to ensure automated processes are fit for purpose and meet business needs Being the first point of contact for staff and external suppliers Process Improvement & Automation: Analyse inefficiencies in current business workflows and identify CRM optimisation opportunities. Develop process maps, streamline workflows, manage user permissions, and implement automation to enhance overall operational efficiency. Development of CRM policies to ensure consistency and compliance. Maintain system performance, addressing inefficiencies whilst aligning CRM governance with organisational goals. Experience Required Knowledge of data management, system integration, automation processes (Databases, Power Apps) and AI technology. Advanced Excel skills and familiarity with other business systems ( LMS, CMS, etc.) SQL expertise Understanding of GDPR compliance and data governance Experience of working with Dynamics 365 CRM and having an understanding of the back-end design Strong analytical and problem-solving skills for driving impactful solutions Having the ability to foresee system improvements that will benefit ways of working Management of a ticketing system Delivery of CRM training to staff and development of training guides
May 15, 2026
Contractor
An Institute in London are seeking a CRM Officer to lead the management of their ticketing system, support colleagues with training, undertake internal fixes and to liaise with their external technical team. This role is pivotal in managing and improving their CRM systems and processes, building good internal and external relationships and highlighting developments and improvements to improve internal ways of working. Key Responsibilities: CRM Management & Data Integrity: Management of the CRM ticketing system. Reviewing requests and triaging them, undertaking non-technical internal fixes Working with external technical suppliers to manage technical tickets, deadlines and any issues Manage the integrity of data within the CRM, undertaking regular data reviews, de-duplications and cleansing processes Manage permissions Training of new starters and existing staff, undertaking 1-2-1 training and group sessions Develop and generate reports, dashboards, and visualisations to track key performance indicators (KPIs) and business metrics. To develop and run robust testing regimes to ensure automated processes are fit for purpose and meet business needs Being the first point of contact for staff and external suppliers Process Improvement & Automation: Analyse inefficiencies in current business workflows and identify CRM optimisation opportunities. Develop process maps, streamline workflows, manage user permissions, and implement automation to enhance overall operational efficiency. Development of CRM policies to ensure consistency and compliance. Maintain system performance, addressing inefficiencies whilst aligning CRM governance with organisational goals. Experience Required Knowledge of data management, system integration, automation processes (Databases, Power Apps) and AI technology. Advanced Excel skills and familiarity with other business systems ( LMS, CMS, etc.) SQL expertise Understanding of GDPR compliance and data governance Experience of working with Dynamics 365 CRM and having an understanding of the back-end design Strong analytical and problem-solving skills for driving impactful solutions Having the ability to foresee system improvements that will benefit ways of working Management of a ticketing system Delivery of CRM training to staff and development of training guides
Business Apps Dynamics Technology Lead Milton Keynes Hybrid Permanent Full time - 35 hours per week £65,000 - £85,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To provide technical leadership for ICAEW's Microsoft Dynamics 365 platform, ensuring scalable, secure, and sustainable solutions that support critical business processes and digital transformation goals. The Business Apps Dynamics Technology Leadis responsible for defining the technical architecture and implementation approach for Dynamics 365 solutions (e.g. Sales, Customer Service), mentoring engineers, ensuring alignment with architectural and data standards, and contributing to the strategic evolution of the Dynamics platform. Responsibilities include: Own the end-to-end technical design for Dynamics 365 implementations and enhancements, including data modelling, customisation, integrations, and security configuration. Guide and support development teams on Dynamics 365 configuration, customisation (e.g. JavaScript, Power Automate, Plugins), and Power Platform solutions. Collaborate with Integration and Data teams to ensure Dynamics is well-integrated with surrounding systems (e.g. ERP, web portals, data warehouse). Define and enforce Dynamics 365 development and configuration standards, naming conventions, and release processes. Work closely with Product Owners and Business Analysts to ensure user stories and backlog items are technically sound and delivery-ready. Provide technical coaching to internal developers and external partners working on Dynamics solutions. Candidate Profile Requirements include: Extensive experience in Microsoft Dynamics 365 solution development and configuration, with a recent role in a technical leadership role. Strong background in CRM architecture, Power Platform, and enterprise integration of Dynamics. Experience leading delivery across multiple Dynamics workstreams or modules in complex organisational settings. Dynamics 365 platform expertise - Deep understanding of configuration, customisation, workflows, Power Apps, Power Automate, plugins, and web resources. Solution design and architecture - Ability to define enterprise-scale solutions within Dynamics and across integrated systems. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect. We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption. Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer. We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment. We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
May 12, 2026
Full time
Business Apps Dynamics Technology Lead Milton Keynes Hybrid Permanent Full time - 35 hours per week £65,000 - £85,000 Join the ICAEW At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To provide technical leadership for ICAEW's Microsoft Dynamics 365 platform, ensuring scalable, secure, and sustainable solutions that support critical business processes and digital transformation goals. The Business Apps Dynamics Technology Leadis responsible for defining the technical architecture and implementation approach for Dynamics 365 solutions (e.g. Sales, Customer Service), mentoring engineers, ensuring alignment with architectural and data standards, and contributing to the strategic evolution of the Dynamics platform. Responsibilities include: Own the end-to-end technical design for Dynamics 365 implementations and enhancements, including data modelling, customisation, integrations, and security configuration. Guide and support development teams on Dynamics 365 configuration, customisation (e.g. JavaScript, Power Automate, Plugins), and Power Platform solutions. Collaborate with Integration and Data teams to ensure Dynamics is well-integrated with surrounding systems (e.g. ERP, web portals, data warehouse). Define and enforce Dynamics 365 development and configuration standards, naming conventions, and release processes. Work closely with Product Owners and Business Analysts to ensure user stories and backlog items are technically sound and delivery-ready. Provide technical coaching to internal developers and external partners working on Dynamics solutions. Candidate Profile Requirements include: Extensive experience in Microsoft Dynamics 365 solution development and configuration, with a recent role in a technical leadership role. Strong background in CRM architecture, Power Platform, and enterprise integration of Dynamics. Experience leading delivery across multiple Dynamics workstreams or modules in complex organisational settings. Dynamics 365 platform expertise - Deep understanding of configuration, customisation, workflows, Power Apps, Power Automate, plugins, and web resources. Solution design and architecture - Ability to define enterprise-scale solutions within Dynamics and across integrated systems. For the full role profile please click the document attached. Why work for us? We want you to enjoy your work and flourish in your role.Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect. We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption. Our employee benefits include: A substantial suite of training and development Flexible working arrangements A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plansWe are a disability confident employer. We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment. We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
May 11, 2026
Full time
Dynamics 365 SME CRM Platform Lead Up to 100,000 Hybrid (2-3 days London) If you're the person colleagues call when Dynamics isn't behaving and you actually enjoy that this role is for you! A well-established professional services organisation is hiring a Dynamics 365 SME to take ownership of their CRM platform. You'll be the internal authority on Dynamics 365, advising delivery teams, shaping the platform roadmap, and making sure the organisation gets full value from its investment. You will Serve as the go-to subject matter expert for Dynamics 365 across Sales, Customer Service, and potentially Marketing modules Configure entities, forms, workflows, business rules, Power Automate flows, and model-driven apps Work alongside Product Owners, Business Analysts, and Tech Leads to validate solution approaches and shape backlog priorities Investigate and resolve functional and technical issues including performance, access, and data synchronisation problems Collaborate with Integration and Data teams on API connections, data mappings, and Dynamics workflows Contribute to platform governance, roadmap planning, version upgrades, and licensing reviews Act as the bridge between business users and technical teams - translating process needs into platform logic What We're Looking For Must-have: Proven hands-on experience with Microsoft Dynamics 365 across Sales, Customer Service, or Marketing modules Functional configuration skills - entities, business rules, forms, views, workflows, security roles Power Platform experience - Power Automate, Power Apps, and Dataverse Track record of supporting delivery teams or acting as a platform SME in a CRM or enterprise SaaS environment Strong stakeholder communication - comfortable working with both business users and technical teams Nice to have: Microsoft certifications (MB-210, PL-200, MB-910 or equivalent) Familiarity with ITIL, Agile delivery practices, or Dynamics ALM Experience with platform governance, performance tuning, or licensing management What's On Offer Salary up to 100,000 depending on experience Hybrid working - 2 -3 days per week in a central London office Genuine platform ownership with no management responsibility A stable, well-funded organisation mid-way through a technology modernisation programme Long-term role with real influence over how the platform develops Interested? Apply with your CV or reach out directly for a confidential conversation before committing to a full application.
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 55,000- 65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Oct 07, 2025
Full time
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 55,000- 65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Role: CRM Technical Lead Engineer Location: Holborn, London (Hybrid - 2-3 days onsite) Contract Duration: 3-6 months (extendable based on performance) Rate: £510/day (Inside IR35) About the Role We're looking for a highly skilled CRM Technical Lead Engineer with 8-12 years of experience in Microsoft Dynamics 365 and related CRM technologies. The ideal candidate will be an expert in Dynamics 365 custom development, Power Platform integration, Azure services, and end-to-end CRM solution delivery. Key Responsibilities Lead the design, customization, and development of Microsoft Dynamics 365 and Power Platform solutions. Build and maintain complex plugins, workflows, and web resources using C# , JavaScript , and Dataverse . Architect integrations with enterprise systems (ERP, BI tools, third-party apps) using REST/SOAP APIs , Azure Functions , Logic Apps , and Service Bus . Manage CI/CD pipelines and DevOps practices through Azure DevOps for automated deployment and ALM processes. Implement and maintain security and compliance frameworks (GDPR, HIPAA). Conduct performance tuning and optimization for high-volume CRM environments. Collaborate with enterprise architects and business teams to design scalable CRM solutions. Mentor junior developers and conduct code reviews to ensure best practices. Must-Have Technical Skills Microsoft Dynamics 365 (Sales, Marketing, Customer Service, Field Service modules) Power Platform (Power Apps, Power Automate, Power BI, Power Pages) Azure Functions, Azure Logic Apps, Azure Service Bus Dataverse/Common Data Service (CDS) C#, .NET, SQL, FetchXML, OData Web APIs, Plugins, CRM Workflows Azure DevOps & CI/CD pipelines Good-to-Have Skills JavaScript/TypeScript Power Apps (Canvas & Model-Driven) API Management & Custom Connectors Ideal Candidate Profile 8-12 years of relevant experience in CRM technology stack Strong expertise in Dynamics 365 customization and integration Proven experience leading CRM DevOps and ALM implementations Solid understanding of data security, compliance, and performance optimization Excellent communication and stakeholder management skills
Oct 06, 2025
Contractor
Role: CRM Technical Lead Engineer Location: Holborn, London (Hybrid - 2-3 days onsite) Contract Duration: 3-6 months (extendable based on performance) Rate: £510/day (Inside IR35) About the Role We're looking for a highly skilled CRM Technical Lead Engineer with 8-12 years of experience in Microsoft Dynamics 365 and related CRM technologies. The ideal candidate will be an expert in Dynamics 365 custom development, Power Platform integration, Azure services, and end-to-end CRM solution delivery. Key Responsibilities Lead the design, customization, and development of Microsoft Dynamics 365 and Power Platform solutions. Build and maintain complex plugins, workflows, and web resources using C# , JavaScript , and Dataverse . Architect integrations with enterprise systems (ERP, BI tools, third-party apps) using REST/SOAP APIs , Azure Functions , Logic Apps , and Service Bus . Manage CI/CD pipelines and DevOps practices through Azure DevOps for automated deployment and ALM processes. Implement and maintain security and compliance frameworks (GDPR, HIPAA). Conduct performance tuning and optimization for high-volume CRM environments. Collaborate with enterprise architects and business teams to design scalable CRM solutions. Mentor junior developers and conduct code reviews to ensure best practices. Must-Have Technical Skills Microsoft Dynamics 365 (Sales, Marketing, Customer Service, Field Service modules) Power Platform (Power Apps, Power Automate, Power BI, Power Pages) Azure Functions, Azure Logic Apps, Azure Service Bus Dataverse/Common Data Service (CDS) C#, .NET, SQL, FetchXML, OData Web APIs, Plugins, CRM Workflows Azure DevOps & CI/CD pipelines Good-to-Have Skills JavaScript/TypeScript Power Apps (Canvas & Model-Driven) API Management & Custom Connectors Ideal Candidate Profile 8-12 years of relevant experience in CRM technology stack Strong expertise in Dynamics 365 customization and integration Proven experience leading CRM DevOps and ALM implementations Solid understanding of data security, compliance, and performance optimization Excellent communication and stakeholder management skills
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £55,000-£65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development life cycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Oct 03, 2025
Full time
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary £55,000-£65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development life cycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Dynamics 365 CE Developer - Burton Upon TrentHybrid workingSalary up to £60,000Dynamics 365 CE Developer required for a leading client in Burton Upon Trent to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability to analyse complex requirements are essential. The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity.Key skills and responsibilities, Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements. Collaborate with analysts to gather and document detailed technical specifications. Develop and deploy Power Platform solutions, encompassing Power Apps, Power Automate, and Power BI. Optimize system performance and ensure seamless integration with external systems and services. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain optimal system efficiency. Partner with cross-functional teams to ensure timely and successful project delivery. Maintain current knowledge of Dynamics 365 CE and related technologies. Conduct thorough solution testing and support user acceptance testing in collaboration with the business stakeholders. Provide in-depth expertise on D365 CE modules to deliver comprehensive technology solutions. Facilitate workshops and training sessions for stakeholders to enhance understanding of D365 CE functionalities. Demonstrate a strong command of Microsoft technologies such as C#, .NET, SQL Server, and Azure for the effective development, integration, and customization of Dynamics 365 CE solutions. Possess experience in developing custom plugins using C# within the Dynamics 365 CE environment. Exhibit excellent communication skills, both verbal and written, to effectively engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions. Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous. Stay abreast of new, deprecated, and upcoming features in Dynamics 365 as detailed in the product roadmap. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Oct 02, 2025
Full time
Dynamics 365 CE Developer - Burton Upon TrentHybrid workingSalary up to £60,000Dynamics 365 CE Developer required for a leading client in Burton Upon Trent to design, develop, and implement solutions within the Dynamics 365 Customer Engagement (CE) platform. The role includes customising entities, plugins, workflows, and integrations to enhance CRM operations and meet business needs. Responsibilities also involve collaborating with cross-functional teams and ensuring alignment with industry best practices. Strong Microsoft technology skills, CRM development experience, and the ability to analyse complex requirements are essential. The developer is expected to stay current with Dynamics 365 CE advancements to maintain system performance and data integrity.Key skills and responsibilities, Design, develop, and customize Dynamics 365 Customer Engagement (CE) solutions, including plugins, workflows, and integrations to meet business requirements. Collaborate with analysts to gather and document detailed technical specifications. Develop and deploy Power Platform solutions, encompassing Power Apps, Power Automate, and Power BI. Optimize system performance and ensure seamless integration with external systems and services. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain optimal system efficiency. Partner with cross-functional teams to ensure timely and successful project delivery. Maintain current knowledge of Dynamics 365 CE and related technologies. Conduct thorough solution testing and support user acceptance testing in collaboration with the business stakeholders. Provide in-depth expertise on D365 CE modules to deliver comprehensive technology solutions. Facilitate workshops and training sessions for stakeholders to enhance understanding of D365 CE functionalities. Demonstrate a strong command of Microsoft technologies such as C#, .NET, SQL Server, and Azure for the effective development, integration, and customization of Dynamics 365 CE solutions. Possess experience in developing custom plugins using C# within the Dynamics 365 CE environment. Exhibit excellent communication skills, both verbal and written, to effectively engage with stakeholders, analysts, and consultants, ensuring clear articulation of technical concepts and requirements. Collaboration skills are essential for seamless teamwork across various functions. Maintain a solid foundation in CRM concepts, especially regarding Dynamics 365 CE customization, configuration, and SDK. Proficiency with client-side scripting languages like JavaScript and familiarity with web frameworks such as React or Angular is advantageous. Stay abreast of new, deprecated, and upcoming features in Dynamics 365 as detailed in the product roadmap. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
FDM is a global business and technology consultancy seeking a Dynamics 365 Engineer to work for our client within the finance sector. This is initially a 3-month contract with the potential to extend and will be a remote role. Our client is seeking a technical application specialist with expertise in Dynamics 365 to join their Commercial division, within the Client Servicing & Engagement platform. Their purpose is to build and deliver products that enable clients to grow their businesses. Those businesses provide services that millions of customers across the UK rely upon, day-to-day and especially in their time of need. It means a big opportunity for you to be part of ground-breaking transformation and it means there's never been a more exciting time to join. The client is seeking a skilled subject matter expert to provide in-depth knowledge and expertise on the technical design, development, and implementation of our Microsoft Dynamics 365 (CRM) solution. This role is critical to ensuring they develop and integrate their system in line with excellent engineering standards to meet business needs and improve colleagues' relationship management journeys for clients. As a subject matter expert, you will collaborate with multi-functional teams to provide guidance and support in building and growing a team of highly skilled engineers. Responsibilities Lead the technical design, configuration, and development of Dynamics 365 components, ensuring alignment with business objectives and technical best practices Provide guidance on integrating Dynamics 365 with external data sources and tools, including Power Apps, Canvas Apps, and Power Automate, to extend platform functionality Offer mentorship and expert advice to the engineering team, particularly around Copilot and AI-based automation initiatives, fostering a culture of innovation and continuous improvement Collaborate closely with business stakeholders, IT teams, and external partners to gather requirements and deliver high-quality, scalable Dynamics 365 and Power Platform solutions Requirements Minimum of 5 years' experience in designing and developing solutions using Dynamics 365, with a particular focus on Dynamics 365 for Sales In-depth knowledge of D365 App for Outlook and Sales Co-pilot Strong understanding of the Power Platform, including Power Apps (model-driven and canvas), Power Automate, and Azure DevOps (or similar platforms) Experience integrating Microsoft Dynamics CRM with external data sources, including both on-premise and multi-cloud environments (AWS, GCP) Proficiency in CRM workflows, business rules, security rules, actions, views, and forms Excellent communication skills, capable of translating complex technical concepts into clear, actionable insights for business and technical stakeholders alike Strong problem-solving and analytical skills, with a focus on delivering measurable business outcomes Relevant Microsoft certifications (e.g., Dynamics 365, Power Platform, Azure) are highly desirable, along with participation in leading industry seminars or conferences Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave, work-place pension About FDM We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Sep 25, 2025
Full time
FDM is a global business and technology consultancy seeking a Dynamics 365 Engineer to work for our client within the finance sector. This is initially a 3-month contract with the potential to extend and will be a remote role. Our client is seeking a technical application specialist with expertise in Dynamics 365 to join their Commercial division, within the Client Servicing & Engagement platform. Their purpose is to build and deliver products that enable clients to grow their businesses. Those businesses provide services that millions of customers across the UK rely upon, day-to-day and especially in their time of need. It means a big opportunity for you to be part of ground-breaking transformation and it means there's never been a more exciting time to join. The client is seeking a skilled subject matter expert to provide in-depth knowledge and expertise on the technical design, development, and implementation of our Microsoft Dynamics 365 (CRM) solution. This role is critical to ensuring they develop and integrate their system in line with excellent engineering standards to meet business needs and improve colleagues' relationship management journeys for clients. As a subject matter expert, you will collaborate with multi-functional teams to provide guidance and support in building and growing a team of highly skilled engineers. Responsibilities Lead the technical design, configuration, and development of Dynamics 365 components, ensuring alignment with business objectives and technical best practices Provide guidance on integrating Dynamics 365 with external data sources and tools, including Power Apps, Canvas Apps, and Power Automate, to extend platform functionality Offer mentorship and expert advice to the engineering team, particularly around Copilot and AI-based automation initiatives, fostering a culture of innovation and continuous improvement Collaborate closely with business stakeholders, IT teams, and external partners to gather requirements and deliver high-quality, scalable Dynamics 365 and Power Platform solutions Requirements Minimum of 5 years' experience in designing and developing solutions using Dynamics 365, with a particular focus on Dynamics 365 for Sales In-depth knowledge of D365 App for Outlook and Sales Co-pilot Strong understanding of the Power Platform, including Power Apps (model-driven and canvas), Power Automate, and Azure DevOps (or similar platforms) Experience integrating Microsoft Dynamics CRM with external data sources, including both on-premise and multi-cloud environments (AWS, GCP) Proficiency in CRM workflows, business rules, security rules, actions, views, and forms Excellent communication skills, capable of translating complex technical concepts into clear, actionable insights for business and technical stakeholders alike Strong problem-solving and analytical skills, with a focus on delivering measurable business outcomes Relevant Microsoft certifications (e.g., Dynamics 365, Power Platform, Azure) are highly desirable, along with participation in leading industry seminars or conferences Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave, work-place pension About FDM We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
