Are you a detail-oriented Quality professional with a passion for quality assurance? Do you thrive in a manufacturing environment and have a keen eye for detail? If so, our client is seeking a motivated Quality Inspector to join their dynamic team on a permanent basis! As a Quality Inspector, you will play a crucial role in ensuring that all manufactured products meet the highest quality standards. Reporting directly to the Operations Manager, you will contribute to maintaining and enhancing their quality systems, processes, and documentation. Here's what you can expect in this exciting role: Key Roles and Responsibilities: Collaborate with the Operations Manager and Technical Manager to ensure compliance with ISO standards and other certification requirements. Conduct thorough inspections of products to guarantee they meet quality specifications before reaching customers. Support the maintenance and progression of quality, health, safety, and environmental systems. Participate in projects aimed at reducing internal and external quality issues. Visit suppliers as needed to enhance product quality through effective communication. Assist in continuous improvement projects and contribute to further developments in quality assurance. Collaborate with the Test Engineer on product returns and prepare detailed reports. Take ownership of quality control areas and support production with supplier issues and returns. Work closely with manufacturing teams to find solutions to production challenges and implement effective quality control measures. Investigate and resolve product complaints and issues to uphold customer satisfaction. Perform visual inspections and confirm specifications to ensure quality standards are met. Communicate regularly with the Operations Manager and support meetings with valuable insights. Engage in training programs to expand your skill set and responsibilities. Maintain the calibration system, ensuring compliance with ISO 9001 requirements. Complete and support report writing, documenting inspection results and data. Conduct quality inspections on incoming deliveries and modified products. Act as a key internal auditor to support ISO standards and other certification needs. Contribute to the development and enhancement of existing QHSE processes. Assist in training plans and programs to foster a culture of quality excellence. Drive continuous improvement activities across the organisation. Maintain the system and complete Non-Conformance Reports (NCR) with follow-up meetings. Organise and update production documentation efficiently. What We're Looking For: Strong attention to detail and a commitment to quality. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced manufacturing environment. Experience in quality assurance or inspection is a plus, but we welcome enthusiastic candidates with a willingness to learn! Proficiency in using basic measuring equipment and understanding technical drawings. Why Join them? Be part of a vibrant team dedicated to excellence in manufacturing. Contribute to meaningful projects that impact product quality and customer satisfaction. Enjoy a supportive work environment that fosters professional growth. Working Hours - Days Monday - Friday If you are ready to take the next step in your career and make a positive impact in the manufacturing industry, we want to hear from you! Apply today to join our client's team as a Quality Inspector and help shape the future of quality assurance! To apply, please submit your CV and a cover letter detailing your relevant experience. Let's create a brighter, quality-driven future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 07, 2026
Full time
Are you a detail-oriented Quality professional with a passion for quality assurance? Do you thrive in a manufacturing environment and have a keen eye for detail? If so, our client is seeking a motivated Quality Inspector to join their dynamic team on a permanent basis! As a Quality Inspector, you will play a crucial role in ensuring that all manufactured products meet the highest quality standards. Reporting directly to the Operations Manager, you will contribute to maintaining and enhancing their quality systems, processes, and documentation. Here's what you can expect in this exciting role: Key Roles and Responsibilities: Collaborate with the Operations Manager and Technical Manager to ensure compliance with ISO standards and other certification requirements. Conduct thorough inspections of products to guarantee they meet quality specifications before reaching customers. Support the maintenance and progression of quality, health, safety, and environmental systems. Participate in projects aimed at reducing internal and external quality issues. Visit suppliers as needed to enhance product quality through effective communication. Assist in continuous improvement projects and contribute to further developments in quality assurance. Collaborate with the Test Engineer on product returns and prepare detailed reports. Take ownership of quality control areas and support production with supplier issues and returns. Work closely with manufacturing teams to find solutions to production challenges and implement effective quality control measures. Investigate and resolve product complaints and issues to uphold customer satisfaction. Perform visual inspections and confirm specifications to ensure quality standards are met. Communicate regularly with the Operations Manager and support meetings with valuable insights. Engage in training programs to expand your skill set and responsibilities. Maintain the calibration system, ensuring compliance with ISO 9001 requirements. Complete and support report writing, documenting inspection results and data. Conduct quality inspections on incoming deliveries and modified products. Act as a key internal auditor to support ISO standards and other certification needs. Contribute to the development and enhancement of existing QHSE processes. Assist in training plans and programs to foster a culture of quality excellence. Drive continuous improvement activities across the organisation. Maintain the system and complete Non-Conformance Reports (NCR) with follow-up meetings. Organise and update production documentation efficiently. What We're Looking For: Strong attention to detail and a commitment to quality. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced manufacturing environment. Experience in quality assurance or inspection is a plus, but we welcome enthusiastic candidates with a willingness to learn! Proficiency in using basic measuring equipment and understanding technical drawings. Why Join them? Be part of a vibrant team dedicated to excellence in manufacturing. Contribute to meaningful projects that impact product quality and customer satisfaction. Enjoy a supportive work environment that fosters professional growth. Working Hours - Days Monday - Friday If you are ready to take the next step in your career and make a positive impact in the manufacturing industry, we want to hear from you! Apply today to join our client's team as a Quality Inspector and help shape the future of quality assurance! To apply, please submit your CV and a cover letter detailing your relevant experience. Let's create a brighter, quality-driven future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The CompanyWe are working on behalf of a large, complex organisation operating a mixed fleet of commercial vehicles and cars across the UK. With a strong focus on safety, compliance and operational excellence, the business manages a decentralised supplier network and places high importance on governance, assurance and continuous improvement.This appointment will strengthen technical oversight, supplier assurance and procurement governance within a critical operational function.The RoleThis is a senior operational assurance role responsible for supplier auditing, technical compliance and procurement governance across external maintenance, inspection and specialist service providers.Key responsibilities include: Developing and delivering a structured supplier audit programme, covering workshops, dealerships and maintenance/inspection providers Providing technical assurance on vehicle maintenance quality, inspection standards and statutory compliance across a mixed fleet Reviewing safety inspections, MOT preparation, defect reporting, LOLER and PUWER activity Agreeing, tracking and closing out corrective action plans where compliance or standards fall short Supporting procurement activity including tenders, supplier selection and contract governance Managing supplier performance through clear KPIs covering quality, compliance, cost and service reliability Investigating vehicle incidents, defects and safety-related failures, producing clear and robust reports Supporting legal and regulatory compliance through strong record keeping, audit evidence and reporting Using fleet systems and data analysis to identify trends, risks and improvement opportunities Acting as a technical and compliance advisor to internal stakeholders This role offers a high degree of autonomy and visibility, balancing supplier relationship management with robust assurance and governance.The Person:You are an experienced fleet, transport or engineering professional with strong technical credibility and assurance capability, comfortable operating across compliance, suppliers and internal stakeholders.You will ideally bring: Strong technical knowledge of vehicle maintenance and workshop standards (commercial vehicles and/or cars) Experience auditing external suppliers or contractors in a regulated environment Working knowledge of LOLER and PUWER, vehicle inspections and safety requirements Background in supplier performance management and procurement support Ability to conduct root cause analysis and structured investigations Confidence producing clear, evidence-based reports for senior and external audiences Strong communication skills, able to challenge constructively while maintaining relationships A data-driven approach with good numeracy and analytical capability Relevant qualifications such as IOSH Managing Safely are expected, with NEBOSH, Transport Manager CPC or ISO knowledge advantageous.This role would suit someone who enjoys balancing detail with influence and wants to play a key part in improving safety, compliance and supplier performance in a complex operational environment.
May 07, 2026
Full time
The CompanyWe are working on behalf of a large, complex organisation operating a mixed fleet of commercial vehicles and cars across the UK. With a strong focus on safety, compliance and operational excellence, the business manages a decentralised supplier network and places high importance on governance, assurance and continuous improvement.This appointment will strengthen technical oversight, supplier assurance and procurement governance within a critical operational function.The RoleThis is a senior operational assurance role responsible for supplier auditing, technical compliance and procurement governance across external maintenance, inspection and specialist service providers.Key responsibilities include: Developing and delivering a structured supplier audit programme, covering workshops, dealerships and maintenance/inspection providers Providing technical assurance on vehicle maintenance quality, inspection standards and statutory compliance across a mixed fleet Reviewing safety inspections, MOT preparation, defect reporting, LOLER and PUWER activity Agreeing, tracking and closing out corrective action plans where compliance or standards fall short Supporting procurement activity including tenders, supplier selection and contract governance Managing supplier performance through clear KPIs covering quality, compliance, cost and service reliability Investigating vehicle incidents, defects and safety-related failures, producing clear and robust reports Supporting legal and regulatory compliance through strong record keeping, audit evidence and reporting Using fleet systems and data analysis to identify trends, risks and improvement opportunities Acting as a technical and compliance advisor to internal stakeholders This role offers a high degree of autonomy and visibility, balancing supplier relationship management with robust assurance and governance.The Person:You are an experienced fleet, transport or engineering professional with strong technical credibility and assurance capability, comfortable operating across compliance, suppliers and internal stakeholders.You will ideally bring: Strong technical knowledge of vehicle maintenance and workshop standards (commercial vehicles and/or cars) Experience auditing external suppliers or contractors in a regulated environment Working knowledge of LOLER and PUWER, vehicle inspections and safety requirements Background in supplier performance management and procurement support Ability to conduct root cause analysis and structured investigations Confidence producing clear, evidence-based reports for senior and external audiences Strong communication skills, able to challenge constructively while maintaining relationships A data-driven approach with good numeracy and analytical capability Relevant qualifications such as IOSH Managing Safely are expected, with NEBOSH, Transport Manager CPC or ISO knowledge advantageous.This role would suit someone who enjoys balancing detail with influence and wants to play a key part in improving safety, compliance and supplier performance in a complex operational environment.
Bennett and Game Recruitment LTD
St. Albans, Hertfordshire
Job Title: Private Client Tax Assistant Manager or Manager (dependant on experience) Location: St Albans (hybrid) Package: 55,000- 70,000 (higher DOE), hybrid working, 25 days hol +BH, and much more! Working Hours: Full time or Part time, Monday - Friday, 37.5 hours, core hours: 10am - 4:30pm A fantastic opportunity is available within a top 100 UK practice, as a Private Client Tax Assistant Manager, or Manager. This practice pride themselves on being a diverse, flexible, and excellent place to work, proudly ranking within the top 100 companies to work for in 2026 Within this role you will be running a portfolio as a case handler and acting manager involving compliance and advisory. This is a crucial role to the practice as they look to grow and develop their tax department. With some great benefits, and a lot of progression, this is a role you don't want to miss Private Client Tax Manager Job Responsibilities Manage a diverse portfolio of personal tax clients, primarily UK-based with international elements including non-UK trusts, arrivals and departures. Prepare and review personal tax returns, ensuring accurate and timely electronic filing in line with HMRC deadlines. Act as the main day-to-day contact for clients, delivering high-quality service and handling routine correspondence proactively. Support managers, directors and partners on advisory projects including IHT planning, pension changes, and UK residency matters. Attend and assist with client meetings, prepare meeting notes, and coordinate follow-up actions within agreed timelines and budgets. Liaise with clients and third-party advisers to gather information required for tax compliance and advisory work. Conduct technical research and assist with ad hoc assignments, HMRC enquiries, and Digital Disclosure Facility submissions. Monitor budgets, billing and chargeability, while contributing to team development through collaboration and knowledge sharing. Private Client Tax Manager Job Requirements Minimum requirement to be CTA qualified Must have a minimum of 4 years private client experience Experience in CCH packages and SharePoint is advantageous Excellent organisational, technical, interpersonal, and communication skills Private Client Tax Manager Salary & Benefits Salary is flexible depending on experience, ranging from 55k-70k (higher for more senior managers) 25 days holiday, plus bank holidays. Holiday increases with years of service up to 28 days Salary sacrifice pension up to 5%, auto enrolment to pension, death in service 4x your salary, and enhanced maternity and paternity pay Season ticket loan or car parking loan Hybrid working - 60% office, 40% remote Core working hours, and if you've hit your contracted hours, you can take Friday afternoons off! And much more Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
May 07, 2026
Full time
Job Title: Private Client Tax Assistant Manager or Manager (dependant on experience) Location: St Albans (hybrid) Package: 55,000- 70,000 (higher DOE), hybrid working, 25 days hol +BH, and much more! Working Hours: Full time or Part time, Monday - Friday, 37.5 hours, core hours: 10am - 4:30pm A fantastic opportunity is available within a top 100 UK practice, as a Private Client Tax Assistant Manager, or Manager. This practice pride themselves on being a diverse, flexible, and excellent place to work, proudly ranking within the top 100 companies to work for in 2026 Within this role you will be running a portfolio as a case handler and acting manager involving compliance and advisory. This is a crucial role to the practice as they look to grow and develop their tax department. With some great benefits, and a lot of progression, this is a role you don't want to miss Private Client Tax Manager Job Responsibilities Manage a diverse portfolio of personal tax clients, primarily UK-based with international elements including non-UK trusts, arrivals and departures. Prepare and review personal tax returns, ensuring accurate and timely electronic filing in line with HMRC deadlines. Act as the main day-to-day contact for clients, delivering high-quality service and handling routine correspondence proactively. Support managers, directors and partners on advisory projects including IHT planning, pension changes, and UK residency matters. Attend and assist with client meetings, prepare meeting notes, and coordinate follow-up actions within agreed timelines and budgets. Liaise with clients and third-party advisers to gather information required for tax compliance and advisory work. Conduct technical research and assist with ad hoc assignments, HMRC enquiries, and Digital Disclosure Facility submissions. Monitor budgets, billing and chargeability, while contributing to team development through collaboration and knowledge sharing. Private Client Tax Manager Job Requirements Minimum requirement to be CTA qualified Must have a minimum of 4 years private client experience Experience in CCH packages and SharePoint is advantageous Excellent organisational, technical, interpersonal, and communication skills Private Client Tax Manager Salary & Benefits Salary is flexible depending on experience, ranging from 55k-70k (higher for more senior managers) 25 days holiday, plus bank holidays. Holiday increases with years of service up to 28 days Salary sacrifice pension up to 5%, auto enrolment to pension, death in service 4x your salary, and enhanced maternity and paternity pay Season ticket loan or car parking loan Hybrid working - 60% office, 40% remote Core working hours, and if you've hit your contracted hours, you can take Friday afternoons off! And much more Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Locality Manager (Retirement Living) Location: South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead our Retirement Living services across the South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager (Retirement Living), you ll be responsible for the strategic oversight of retirement living services across Southern England. Your team of Regional Managers oversee the operational performance of Scheme Managers across 2000 units, comprising a blend of leasehold and rented independent Retirement Living for over 55 s. You ll ensure excellence in your teams around tenancy and neighbourhood management, customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You will actively engage with a range of stakeholders, including residents, community groups, councillors and Members of Parliament, building constructive relationships to address concerns, resolve issues, and support positive outcomes for retirement living communities. You ll also play a key leadership role - coaching, mentoring and developing Regional Managers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Performance overview of tenancy services including allocations, tenancy management and enforcement Ensuring the support of customers with complex needs through effective case management and multi-agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Regional Managers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: A solid understanding of Retirement Living services and the unique operational, resident and community challenges associated with managing specialist housing for older people Experience in housing management or community services within a Retirement Living setting A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 07, 2026
Full time
Locality Manager (Retirement Living) Location: South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead our Retirement Living services across the South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager (Retirement Living), you ll be responsible for the strategic oversight of retirement living services across Southern England. Your team of Regional Managers oversee the operational performance of Scheme Managers across 2000 units, comprising a blend of leasehold and rented independent Retirement Living for over 55 s. You ll ensure excellence in your teams around tenancy and neighbourhood management, customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You will actively engage with a range of stakeholders, including residents, community groups, councillors and Members of Parliament, building constructive relationships to address concerns, resolve issues, and support positive outcomes for retirement living communities. You ll also play a key leadership role - coaching, mentoring and developing Regional Managers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Performance overview of tenancy services including allocations, tenancy management and enforcement Ensuring the support of customers with complex needs through effective case management and multi-agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Regional Managers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: A solid understanding of Retirement Living services and the unique operational, resident and community challenges associated with managing specialist housing for older people Experience in housing management or community services within a Retirement Living setting A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Locality Manager (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 07, 2026
Full time
Locality Manager (South East) Location: South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
The role of Business Support Manager involves managing and coordinating administrative functions to ensure the efficient operation of the organisation. This position requires a professional with a strategic mindset and strong organisational abilities to support the Professional Services industry. Client Details The organisation is a well-established entity within the Professional Services sector, known for its expertise and commitment to excellence. It operates as part of a medium-sized team and has a strong reputation for delivering high-quality services to its clients. Description Provide line management to and have responsibility for the secretarial colleagues supporting the practice area. This includes providing advice, guidance and coaching to team members, encouraging a collaborative and cohesive team environment. Work closely with the partners and legal services colleagues in the practice area to develop a robust understanding of their needs, building appropriate plans to support delivery and address any challenges. Have a continual focus on having processes and resource in place to ensure administrative and other relevant non chargeable tasks are undertaken by the secretarial team and not legal services colleagues. Identify skills and expertise required to deliver an effective service. Work with team members to assess any skills gaps or training needs, partnering with the relevant teams in People Engagement and I&T to address any gaps and implement relevant training programmes Adopt a continuous improvement mindset, identifying opportunities for process improvement (particularly in relation to technology) and enhanced service delivery and encouraging others to do the same. Actively leverage Microsoft Copilot and other emerging technologies to streamline administrative processes, improve turnaround times, and support high quality service delivery. Work with the partners and legal services colleagues in the practice area to understand and address, update and monitor processes or activities required for risk management purposes including but not limited to storage of principal documents, updating the key dates database, distribution of mail, updating executry packets. Communicate regularly and clearly with the legal team and the Senior EA with regards to resource and support including holidays and sickness absence. Responsible for line management activities including 3-month reviews, performance reviews and appraisals. Plan for resource needs and undertake recruitment. Partner with People Engagement to address any performance, absence or wellbeing issues. Monitor unplanned absence and emergency/dependent leave. Ensure legal services colleagues are aware of absences (whether planned or unplanned) and that resource is in place to cover, ensuring consistency of service. Monitor and approve overtime and TOIL requests . Training of new and existing secretarial colleagues in a timely manner, develop standard training plans and, as required, bespoke, training plans, develop and monitor ongoing training for colleagues. Ensure secretarial colleagues have ongoing training including specifically aderant, Word 10 bundledocs and all other relevant technologies and tools. Carry out additional practice specific duties as required to support the effective operation of the practice area. Profile Highly experienced line manager and Executive Assistant/Personal Assistant. Strong communicator with the ability to build relationships and influence colleagues at all levels across the firm. Self-motivated Resilient Ability to work through ambiguity to identify core issues, putting in place plans to address Expectation setting & management Ability to work under pressure, often with tight deadlines. Proactive in problem solving. Ability to effectively communicate (both verbally and written) at all levels to achieve positive outcomes, with a demonstrated ability to persuasively facilitate opposing views. Flexible in adapting your working style. Ability to work independently, with minimal day to day instruction and supervision. Ability to quickly understand / adapt to change and conflicting priorities of stakeholders. Ability to multitask and prioritise. Actively support the Firm's vision and strategies including embracing and promoting change and communicating and executing on challenging decisions. Job Offer Competitive salary ranging from 42500 - 46500 Permanent contract with opportunities for professional growth. Work in a supportive and collaborative environment in Aberdeen. Be part of a respected organisation within the Professional Services industry. If you are ready to take on a rewarding role as a Business Support Manager, we encourage you to apply today!
May 07, 2026
Full time
The role of Business Support Manager involves managing and coordinating administrative functions to ensure the efficient operation of the organisation. This position requires a professional with a strategic mindset and strong organisational abilities to support the Professional Services industry. Client Details The organisation is a well-established entity within the Professional Services sector, known for its expertise and commitment to excellence. It operates as part of a medium-sized team and has a strong reputation for delivering high-quality services to its clients. Description Provide line management to and have responsibility for the secretarial colleagues supporting the practice area. This includes providing advice, guidance and coaching to team members, encouraging a collaborative and cohesive team environment. Work closely with the partners and legal services colleagues in the practice area to develop a robust understanding of their needs, building appropriate plans to support delivery and address any challenges. Have a continual focus on having processes and resource in place to ensure administrative and other relevant non chargeable tasks are undertaken by the secretarial team and not legal services colleagues. Identify skills and expertise required to deliver an effective service. Work with team members to assess any skills gaps or training needs, partnering with the relevant teams in People Engagement and I&T to address any gaps and implement relevant training programmes Adopt a continuous improvement mindset, identifying opportunities for process improvement (particularly in relation to technology) and enhanced service delivery and encouraging others to do the same. Actively leverage Microsoft Copilot and other emerging technologies to streamline administrative processes, improve turnaround times, and support high quality service delivery. Work with the partners and legal services colleagues in the practice area to understand and address, update and monitor processes or activities required for risk management purposes including but not limited to storage of principal documents, updating the key dates database, distribution of mail, updating executry packets. Communicate regularly and clearly with the legal team and the Senior EA with regards to resource and support including holidays and sickness absence. Responsible for line management activities including 3-month reviews, performance reviews and appraisals. Plan for resource needs and undertake recruitment. Partner with People Engagement to address any performance, absence or wellbeing issues. Monitor unplanned absence and emergency/dependent leave. Ensure legal services colleagues are aware of absences (whether planned or unplanned) and that resource is in place to cover, ensuring consistency of service. Monitor and approve overtime and TOIL requests . Training of new and existing secretarial colleagues in a timely manner, develop standard training plans and, as required, bespoke, training plans, develop and monitor ongoing training for colleagues. Ensure secretarial colleagues have ongoing training including specifically aderant, Word 10 bundledocs and all other relevant technologies and tools. Carry out additional practice specific duties as required to support the effective operation of the practice area. Profile Highly experienced line manager and Executive Assistant/Personal Assistant. Strong communicator with the ability to build relationships and influence colleagues at all levels across the firm. Self-motivated Resilient Ability to work through ambiguity to identify core issues, putting in place plans to address Expectation setting & management Ability to work under pressure, often with tight deadlines. Proactive in problem solving. Ability to effectively communicate (both verbally and written) at all levels to achieve positive outcomes, with a demonstrated ability to persuasively facilitate opposing views. Flexible in adapting your working style. Ability to work independently, with minimal day to day instruction and supervision. Ability to quickly understand / adapt to change and conflicting priorities of stakeholders. Ability to multitask and prioritise. Actively support the Firm's vision and strategies including embracing and promoting change and communicating and executing on challenging decisions. Job Offer Competitive salary ranging from 42500 - 46500 Permanent contract with opportunities for professional growth. Work in a supportive and collaborative environment in Aberdeen. Be part of a respected organisation within the Professional Services industry. If you are ready to take on a rewarding role as a Business Support Manager, we encourage you to apply today!
Team Leader (Medical Centre) Location: Liverpool Hours: Full-time, 37.5 hours per week (Monday Friday, 8:00am 6:00pm with one late evening) Salary: £29,250 per annum (equivalent to £15.00 per hour) About the Role We are working in partnership with a well-established GP practice in Liverpool who are looking to appoint an experienced and motivated Team Leader to join their management team. This is an excellent opportunity for someone with strong leadership skills and extensive EMIS Web experience to take on a key role in ensuring the smooth, efficient, and professional running of the practice s daily operations. The successful candidate will lead and support the reception and administrative teams, fostering a positive and patient-focused culture within the surgery. Key Responsibilities Lead and supervise the reception and administrative teams, providing training, guidance, and ongoing support. Manage staff rotas and ensure adequate cover across surgery opening hours. Oversee daily workflows, ensuring the smooth operation of front-desk and back-office functions. Use EMIS Web confidently for appointments, reporting, and problem-solving. Support the Practice Manager with audits, data reporting, and performance monitoring. Handle escalated patient queries and complaints in a professional and empathetic manner. Monitor and improve patient access and service quality. Uphold all confidentiality, information governance, and safeguarding standards. Essential Requirements Proven leadership or supervisory experience within a GP practice or primary care setting. Strong working knowledge and confidence with EMIS Web. Excellent organisational and communication skills. Ability to manage a busy workload and adapt to changing priorities. Professional, supportive, and proactive approach to teamwork. Strong IT skills, including Microsoft Office and NHS systems. Desirable Knowledge of QOF, recalls, and clinical reporting. Experience with patient triage systems and online access tools (e.g. AccuRx, eConsult). Understanding of NHS policies, compliance, and performance targets. If you have the relevant experience and are looking for your next leadership opportunity please apply online today our team will be in touch to discuss your application.
May 07, 2026
Full time
Team Leader (Medical Centre) Location: Liverpool Hours: Full-time, 37.5 hours per week (Monday Friday, 8:00am 6:00pm with one late evening) Salary: £29,250 per annum (equivalent to £15.00 per hour) About the Role We are working in partnership with a well-established GP practice in Liverpool who are looking to appoint an experienced and motivated Team Leader to join their management team. This is an excellent opportunity for someone with strong leadership skills and extensive EMIS Web experience to take on a key role in ensuring the smooth, efficient, and professional running of the practice s daily operations. The successful candidate will lead and support the reception and administrative teams, fostering a positive and patient-focused culture within the surgery. Key Responsibilities Lead and supervise the reception and administrative teams, providing training, guidance, and ongoing support. Manage staff rotas and ensure adequate cover across surgery opening hours. Oversee daily workflows, ensuring the smooth operation of front-desk and back-office functions. Use EMIS Web confidently for appointments, reporting, and problem-solving. Support the Practice Manager with audits, data reporting, and performance monitoring. Handle escalated patient queries and complaints in a professional and empathetic manner. Monitor and improve patient access and service quality. Uphold all confidentiality, information governance, and safeguarding standards. Essential Requirements Proven leadership or supervisory experience within a GP practice or primary care setting. Strong working knowledge and confidence with EMIS Web. Excellent organisational and communication skills. Ability to manage a busy workload and adapt to changing priorities. Professional, supportive, and proactive approach to teamwork. Strong IT skills, including Microsoft Office and NHS systems. Desirable Knowledge of QOF, recalls, and clinical reporting. Experience with patient triage systems and online access tools (e.g. AccuRx, eConsult). Understanding of NHS policies, compliance, and performance targets. If you have the relevant experience and are looking for your next leadership opportunity please apply online today our team will be in touch to discuss your application.
Get Staffed Online Recruitment Limited
Bristol, Gloucestershire
Finance Assistant Salary - up to £26,000 Start Date - Flexible Close date - 15th May 2026 Location - Central Bristol Our client occupies a unique, privileged position. They are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Their mission is to support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you'll be doing Oversee management of billing and disbursement ledgers for client accounts, including approving and posting slips for invoices Daily and monthly bank reconciliations Oversee the reconciliations of the individual balances of virtual accounts in their in house case management program Review and post bank payment slips to the correct bank nominal codes and platforms Supporting the month end processing Collaborating across teams to ensure a seamless client experience Contributing to continuous improvement and innovation in how they work What they're looking for Qualifications are desirable but not essential, they are looking for individuals with some of the following experience: Previous experience in a finance or administrative role Demonstrable experience in excel The type of person you'll be: A Strong communicator clear, empathetic, and confident A proactive, solutions-focused individual Ability to work independently and as part of a collaborative team A passion for making a difference in people's lives What our client can offer you (up to) £26,000 per annum 25 days plus bank holidays, increasing annually to 30. Health Cash Plan - Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme - matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join our client? A supportive, people-first culture Opportunities for growth and development A chance to make a real impact during life's most challenging times Hybrid and flexible working options to suit your needs Hiring process - what to expect Our client likes to keep things clear and straightforward. Here's what you can expect: Application review - Applications are reviewed on a rolling basis and you will be contacted when shortlisted First stage Interview - This is your competency based interview with the hiring manager. Final Stage - Meet more of the team and ask any final questions Feedback - You will be contacted following your interview, typically within 1 week. Support - Our client wants everyone to feel comfortable and confident throughout the hiring process. If you have a medical condition or need any adjustments whether that's for an interview or any part of the process please let them know. They're happy to have a conversation about how they can best support you. Ready to apply? If this sounds like the kind of place where you'd thrive, apply now and help shape the future of estate administration. Equality, Diversity & Inclusion Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience, nothing else. They are proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything they do. By applying for this role, you're sharing your information with our client. They take your privacy seriously. To understand how they handle your data, please read their Privacy Policy, available on their website.
May 07, 2026
Full time
Finance Assistant Salary - up to £26,000 Start Date - Flexible Close date - 15th May 2026 Location - Central Bristol Our client occupies a unique, privileged position. They are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Their mission is to support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What you'll be doing Oversee management of billing and disbursement ledgers for client accounts, including approving and posting slips for invoices Daily and monthly bank reconciliations Oversee the reconciliations of the individual balances of virtual accounts in their in house case management program Review and post bank payment slips to the correct bank nominal codes and platforms Supporting the month end processing Collaborating across teams to ensure a seamless client experience Contributing to continuous improvement and innovation in how they work What they're looking for Qualifications are desirable but not essential, they are looking for individuals with some of the following experience: Previous experience in a finance or administrative role Demonstrable experience in excel The type of person you'll be: A Strong communicator clear, empathetic, and confident A proactive, solutions-focused individual Ability to work independently and as part of a collaborative team A passion for making a difference in people's lives What our client can offer you (up to) £26,000 per annum 25 days plus bank holidays, increasing annually to 30. Health Cash Plan - Cash back for Dental, optical, and other treatments Employee discounts across a range of products and services. Variety of salary sacrifice benefits such as tech vouchers, dental & holiday buy. Company pension scheme - matching up to 5% Income protection insurance Life assurance policy Enhanced family leave (upon completion of probation) Cycle to work scheme Employee Assistance Programme Why join our client? A supportive, people-first culture Opportunities for growth and development A chance to make a real impact during life's most challenging times Hybrid and flexible working options to suit your needs Hiring process - what to expect Our client likes to keep things clear and straightforward. Here's what you can expect: Application review - Applications are reviewed on a rolling basis and you will be contacted when shortlisted First stage Interview - This is your competency based interview with the hiring manager. Final Stage - Meet more of the team and ask any final questions Feedback - You will be contacted following your interview, typically within 1 week. Support - Our client wants everyone to feel comfortable and confident throughout the hiring process. If you have a medical condition or need any adjustments whether that's for an interview or any part of the process please let them know. They're happy to have a conversation about how they can best support you. Ready to apply? If this sounds like the kind of place where you'd thrive, apply now and help shape the future of estate administration. Equality, Diversity & Inclusion Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience, nothing else. They are proud to foster an inclusive environment where individuality is celebrated and diverse perspectives are valued across everything they do. By applying for this role, you're sharing your information with our client. They take your privacy seriously. To understand how they handle your data, please read their Privacy Policy, available on their website.
Business Improvement Administrator Part-Time 30 hours per week 4 days Salary 26,000 pro rata 3 days in the office 1 day WFH after probation 5% Pension 23 Days Holiday (pro rata) We are looking for a detail-focused and proactive Business Improvement Administrator to join a Business Improvement team for a growing business in Halifax. This is an excellent opportunity for someone who enjoys analysing information, improving processes and working collaboratively across departments. You will play a key role in supporting quality assurance activity and driving continuous improvement across the organisation. The Role Working closely with the Business Improvement Manager, you will conduct quality audits, analyse findings and support teams to implement meaningful improvements. Your work will directly contribute to raising service standards, improving operational efficiency and strengthening overall performance. Key Responsibilities Quality Assurance & Reporting Conduct audits across call quality, CRM data and client meetings Analyse findings and present clear, actionable insights Share feedback with managers and support corrective actions Track actions through to completion and maintain accurate QA records Support the creation of dashboards and performance reports Process Improvement Contribute to the development and refinement of QA processes Expand QA coverage across departments Support training and staff development linked to QA outcomes Identify opportunities to enhance quality standards and reduce failure rates Collaboration & Projects Act as a point of contact for QA-related queries Build strong working relationships across teams Provide administrative support to business improvement projects Track milestones and flag delays where necessary Compliance & Documentation Ensure QA activities align with internal policies and regulations Support audit readiness and compliance reviews Maintain clear, up-to-date QA procedures About You Analytical mindset with excellent attention to detail Confident presenting findings to different audiences Proficient in Microsoft Office, particularly Excel Experience with CRM systems beneficial Experience in Quality checking calls, administration or Learning and Development Please click apply or call Rachel for more info on (phone number removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 07, 2026
Full time
Business Improvement Administrator Part-Time 30 hours per week 4 days Salary 26,000 pro rata 3 days in the office 1 day WFH after probation 5% Pension 23 Days Holiday (pro rata) We are looking for a detail-focused and proactive Business Improvement Administrator to join a Business Improvement team for a growing business in Halifax. This is an excellent opportunity for someone who enjoys analysing information, improving processes and working collaboratively across departments. You will play a key role in supporting quality assurance activity and driving continuous improvement across the organisation. The Role Working closely with the Business Improvement Manager, you will conduct quality audits, analyse findings and support teams to implement meaningful improvements. Your work will directly contribute to raising service standards, improving operational efficiency and strengthening overall performance. Key Responsibilities Quality Assurance & Reporting Conduct audits across call quality, CRM data and client meetings Analyse findings and present clear, actionable insights Share feedback with managers and support corrective actions Track actions through to completion and maintain accurate QA records Support the creation of dashboards and performance reports Process Improvement Contribute to the development and refinement of QA processes Expand QA coverage across departments Support training and staff development linked to QA outcomes Identify opportunities to enhance quality standards and reduce failure rates Collaboration & Projects Act as a point of contact for QA-related queries Build strong working relationships across teams Provide administrative support to business improvement projects Track milestones and flag delays where necessary Compliance & Documentation Ensure QA activities align with internal policies and regulations Support audit readiness and compliance reviews Maintain clear, up-to-date QA procedures About You Analytical mindset with excellent attention to detail Confident presenting findings to different audiences Proficient in Microsoft Office, particularly Excel Experience with CRM systems beneficial Experience in Quality checking calls, administration or Learning and Development Please click apply or call Rachel for more info on (phone number removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
30 - 37 hours per week / Permanent / Monday - Thursday 0900 -1700, Friday / hybrid working, requiring a minimum of three days working on sites each week, with up to two days working from home. Flexibility is essential, as the role involves regular travel across West Sussex and Surrey. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. The People Team are responsible for all aspects of candidate and employee experience across the organisation. We drive organisational performance, compensation, benefits, and people tools and technologies - and oversee the continuing evolution of the organisation's culture. As a People Partner you will be proactive, curious, and solution focused partner to People Managers across the organisation. Working closely with the Head of People, you will play a key role in improving employee experience, strengthening leadership capability, and embedding a positive and engaging workplace culture. This hands-on role requires the ability to shift between operational delivery and strategic priorities, balancing reactive needs with proactive planning to support short, medium, and long term organisational objectives. The role blends strategic people partnership with practical HR support, ensuring people practices are consistent, employee centred, and aligned with organisational values. As a trusted People Partner, you will work closely with managers and leaders to build confident, capable people management across the organisation. Acting as a proactive and curious advisor, you will coach and support managers on employee relations, performance, engagement, and employment legislation, ensuring decisions are fair, consistent, and aligned with organisational values. You will lead on complex employee relations matters where needed, promote positive and informal resolution wherever possible, and rolemodel a valuesled approach to leadership and culture. In delivering the role, you will work in partnership with the Head of People to help shape an inclusive, engaging employee experience across the full lifecycle from recruitment and onboarding through to development, performance, and wellbeing. contribute to workforce planning, learning and development initiatives, policy development and compliance, and the effective delivery of HR operations, including HR data, records, and payroll support. build strong relationships with stakeholders across the organisation, you will use insight and collaboration to drive continuous improvement and deliver a professional, peoplecentred HR service that enables both individuals and the organisation to thrive. If you are enthusiastic about this opportunity but don t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we re looking for. We are seeking an experienced HR Business Partner with a proven ability to deliver effective, highquality HR processes. You will bring a strong track record of working professionally and constructively with stakeholders and colleagues at all levels of the organisation. Proficiency in Microsoft Office 365 is essential, while CIPD Level 7 qualification (or working towards it/equivalent experience) is desirable, alongside sound knowledge of ED&I legislation and safeguarding best practice. You will be comfortable managing a varied employee relations caseload, applying sound judgement, discretion, and a working knowledge of employment law to support fair and consistent outcomes. You will recognise the value of building and maintaining strong, trusted relationships with stakeholders from the outset. Genuinely passionate about developing others, you will partner closely with People Managers to unlock their potential, enabling them to manage and lead their teams with confidence and effectiveness. You will bring a positive, proactive approach and genuine enthusiasm for the organisation s work, alongside excellent communication, organisation, and problemsolving skills. Confident working independently while contributing to a collaborative team environment, you will demonstrate strong cultural awareness, professionalism, and attention to detail. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Thursday 14 May 2026 at midnight, proposed interview date Wednesday 20 May. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
May 07, 2026
Full time
30 - 37 hours per week / Permanent / Monday - Thursday 0900 -1700, Friday / hybrid working, requiring a minimum of three days working on sites each week, with up to two days working from home. Flexibility is essential, as the role involves regular travel across West Sussex and Surrey. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what s right, we work with heart, and we build real connections guide us in all our actions. The People Team are responsible for all aspects of candidate and employee experience across the organisation. We drive organisational performance, compensation, benefits, and people tools and technologies - and oversee the continuing evolution of the organisation's culture. As a People Partner you will be proactive, curious, and solution focused partner to People Managers across the organisation. Working closely with the Head of People, you will play a key role in improving employee experience, strengthening leadership capability, and embedding a positive and engaging workplace culture. This hands-on role requires the ability to shift between operational delivery and strategic priorities, balancing reactive needs with proactive planning to support short, medium, and long term organisational objectives. The role blends strategic people partnership with practical HR support, ensuring people practices are consistent, employee centred, and aligned with organisational values. As a trusted People Partner, you will work closely with managers and leaders to build confident, capable people management across the organisation. Acting as a proactive and curious advisor, you will coach and support managers on employee relations, performance, engagement, and employment legislation, ensuring decisions are fair, consistent, and aligned with organisational values. You will lead on complex employee relations matters where needed, promote positive and informal resolution wherever possible, and rolemodel a valuesled approach to leadership and culture. In delivering the role, you will work in partnership with the Head of People to help shape an inclusive, engaging employee experience across the full lifecycle from recruitment and onboarding through to development, performance, and wellbeing. contribute to workforce planning, learning and development initiatives, policy development and compliance, and the effective delivery of HR operations, including HR data, records, and payroll support. build strong relationships with stakeholders across the organisation, you will use insight and collaboration to drive continuous improvement and deliver a professional, peoplecentred HR service that enables both individuals and the organisation to thrive. If you are enthusiastic about this opportunity but don t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we re looking for. We are seeking an experienced HR Business Partner with a proven ability to deliver effective, highquality HR processes. You will bring a strong track record of working professionally and constructively with stakeholders and colleagues at all levels of the organisation. Proficiency in Microsoft Office 365 is essential, while CIPD Level 7 qualification (or working towards it/equivalent experience) is desirable, alongside sound knowledge of ED&I legislation and safeguarding best practice. You will be comfortable managing a varied employee relations caseload, applying sound judgement, discretion, and a working knowledge of employment law to support fair and consistent outcomes. You will recognise the value of building and maintaining strong, trusted relationships with stakeholders from the outset. Genuinely passionate about developing others, you will partner closely with People Managers to unlock their potential, enabling them to manage and lead their teams with confidence and effectiveness. You will bring a positive, proactive approach and genuine enthusiasm for the organisation s work, alongside excellent communication, organisation, and problemsolving skills. Confident working independently while contributing to a collaborative team environment, you will demonstrate strong cultural awareness, professionalism, and attention to detail. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Thursday 14 May 2026 at midnight, proposed interview date Wednesday 20 May. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children s and Adults Barred Lists) as well as comprehensive reference and activity check.
Job Title: Account Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
May 07, 2026
Full time
Job Title: Account Manager Location: Farringdon Salary: £30,000 per annum + Up to £9k bonus Job type: Full time, Permanent The Company is a multi-award-winning business development and lead generation agency with a strong focus on the Creative and Healthcare sectors. The Role: We're looking for someone to join our growing team of humans, plants and laptops. You will represent some of the most innovative marketing and communication agencies in Europe as their Account and Business Development Manager. This is not a sales role. You will be working together with your client to identify global brand leaders and reach out to them via phone, email and LinkedIn to set up high-level appointments for them. The role involves nurturing client relationships, organising information, understanding timelines, balancing to-do lists, and adapting to shifting priorities and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high-quality, seamless service to our clients. This is a hybrid position working at our Kings Cross office at least two days a week. We can only consider candidates with a right to work in the UK, we cannot sponsor. We encourage applications from all walks of life, but unfortunately, we cannot accept applications from Haribo gummy bears as Sam is now vegetarian. Your Responsibilities: Outreach: Representing the client(s) in a professional way Nurturing prospects, building ongoing relationships and ensuring that all meetings booked are qualified, and communicated well with your client. Booking two/a number of meetings a week and managing changes in scheduling in a timely manner Maintaining agreed outreach volumes consistently Client Management: Preparing and leading meetings with the client, building client rapport and trust Preparing well-written and detailed briefing notes for the client, prior to them attending meetings, with clear objectives and focus areas Supporting the client strategy with the implementation of bespoke client campaigns Working with your CSM to ensure ongoing client satisfaction Admin: Comfortable using a CRM system, Google Sheets, and following internal processes Logging conversations with clear actions and next steps Reading and responding to emails in a timely manner About you: Required Attributes: Organised and attentive to client needs Experience in managing and nurturing relationships Confident reaching out to new leads to introduce the client Experience with either Google Workspace or Microsoft Office Excellent English language skills, verbal and written Highly focused and organised with a desire to learn and grow Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment Proactive and comfortable contributing to discussions Self-motivated to problem-solve Eye for detail Good communicator and able to read and adapt to social cues Ability to anticipate and identify client issues Can take detailed notes during conversations. Desired Attributes: Experience with CRM systems, ideally Hubspot Knowledge of GDPR and data protection practices Touch typing Additional languages Benefits: Hybrid working. Office drinks/dinner or activity once a month in Central London Extensive ongoing personal development Unlimited access to therapy on our well-being platform Access to company library and company Book Club Free sanitary products at our Farringdon office Implemented Anti-harassment Policy Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment. 20 days Holiday + 8 public holidays + extra paid day off for your Birthday x2 Mental Health mornings off/ year Monthly 1-2-1's with Company Director to discuss development and well-being A supportive team that values quality work but also believes in a healthy work/life balance 10% Discount on drinks at local Coffee Shop Our Values: Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation Integrity - Making choices that are well thought-out, ethical and fair Human first - Work life does not come at a cost to personal life Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected Hard work - Passion for ongoing learning and development Our Awards: Best Global Business Development & Lead Generation Agency - Global 100 Awards 2022, 2023, 2024, 2025, and 2026 Please note: Our office is accessible via stairs only Candidates with experience of or working currently in relevant job titles, including: Account Manager, New Business Manager, Business Development Manager, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account Manager, Sales Manager, B2B Sales may also be considered
Are you ready to inspire, lead and make a real difference to people's lives? Apply today to join our client's team where your kindness, energy and care can truly change lives! Our client is seeking a passionate, experienced, motivated Area Manager to join their Supported Living team. This is a rewarding and meaningful role, overseeing multiple services supporting adults with autism, ADHD, learning disabilities, mental health needs, complex behaviours, and other challenged. You'll ensure high-quality, person-centred support is delivered consistently across your area, while leading and developing staff teams to create environments where both they and the people they support can thrive. Location: Nottinghamshire and Leicestershire Job Type: Full-Time (40 hours per week) Salary: £36,000 per annum Shift Pattern: 9am - 5pm, Monday to Friday, with additional out-of-hours on-call duties as part of the on-call rota What Our Client Offers: £36,000 per annum 40-hour Full-Time Contract 28 days annual leave (including bank holidays) A meaningful and rewarding role where you can directly influence outcomes for people they support Opportunities for leadership, professional development, and career progression Supportive and values-driven working environment What They're Looking For: Proven leadership and management experience in supported living environment or similar health and social care settings. Level 3 Diploma in Health and Social Care (or equivalent) is required as a minimum. Level 3 Diploma in Leadership and Management for Adult Care (or equivalent) is desirable, or a willingness to work towards this qualification. Strong understanding of CQC standards, safeguarding, and person-centred care. Experience working with individuals with complex needs or behaviours that challenge. Proven ability to lead, motivate and develop teams. Strong communication, organisational and problem-solving skills. A passion and drive and make a difference. Requirements: Must be 18 or over. Must have the right to work in the UK. Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting. A full Enhanced DBS Check will be required for the successful candidates. What You'll Be Doing: Provide strategic and operational oversight of multiple supported living services. Lead, coach, and develop the management team to ensure safe, effective, and compliant service delivery. Monitor service quality, performance, and outcomes to drive continuous improvement. Ensure regulatory compliance, including CQC standards, health and safety governance. Lead and support workforce management across your area. Act as a senior point of contact for families, commissioners, local authorities, and external professionals. Promote a positive culture of inclusion, respect, accountability, and person-centred values. Use audits, performance data, and feedback to inform service improvement and strategic development. Support referrals, occupancy management, and service development in line with organisational objectives. Act as a key link between operational delivery and senior management, ensuring effective communication. About Our Client Our client is committed to ensuring that individuals who use their services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable. They are like family, their team is small and friendly, with over 110 years of combined experience in social care and a passion for providing care that works for every individual. They know that care isn't 'one size fits all' and that's why they work to create and maintain fantastic relationships with their services users, founded on trust and respect. Independence, Wellbeing and Potential is at the core of everything they do, they keep their values close to heart. Safeguarding Statement Our client is committed to safeguarding and promoting the welfare of the people they support. They expect all staff to share this commitment and to always act in the best interest of the individuals they support. Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines. Why wait? Apply now to make a difference every day!
May 07, 2026
Full time
Are you ready to inspire, lead and make a real difference to people's lives? Apply today to join our client's team where your kindness, energy and care can truly change lives! Our client is seeking a passionate, experienced, motivated Area Manager to join their Supported Living team. This is a rewarding and meaningful role, overseeing multiple services supporting adults with autism, ADHD, learning disabilities, mental health needs, complex behaviours, and other challenged. You'll ensure high-quality, person-centred support is delivered consistently across your area, while leading and developing staff teams to create environments where both they and the people they support can thrive. Location: Nottinghamshire and Leicestershire Job Type: Full-Time (40 hours per week) Salary: £36,000 per annum Shift Pattern: 9am - 5pm, Monday to Friday, with additional out-of-hours on-call duties as part of the on-call rota What Our Client Offers: £36,000 per annum 40-hour Full-Time Contract 28 days annual leave (including bank holidays) A meaningful and rewarding role where you can directly influence outcomes for people they support Opportunities for leadership, professional development, and career progression Supportive and values-driven working environment What They're Looking For: Proven leadership and management experience in supported living environment or similar health and social care settings. Level 3 Diploma in Health and Social Care (or equivalent) is required as a minimum. Level 3 Diploma in Leadership and Management for Adult Care (or equivalent) is desirable, or a willingness to work towards this qualification. Strong understanding of CQC standards, safeguarding, and person-centred care. Experience working with individuals with complex needs or behaviours that challenge. Proven ability to lead, motivate and develop teams. Strong communication, organisational and problem-solving skills. A passion and drive and make a difference. Requirements: Must be 18 or over. Must have the right to work in the UK. Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting. A full Enhanced DBS Check will be required for the successful candidates. What You'll Be Doing: Provide strategic and operational oversight of multiple supported living services. Lead, coach, and develop the management team to ensure safe, effective, and compliant service delivery. Monitor service quality, performance, and outcomes to drive continuous improvement. Ensure regulatory compliance, including CQC standards, health and safety governance. Lead and support workforce management across your area. Act as a senior point of contact for families, commissioners, local authorities, and external professionals. Promote a positive culture of inclusion, respect, accountability, and person-centred values. Use audits, performance data, and feedback to inform service improvement and strategic development. Support referrals, occupancy management, and service development in line with organisational objectives. Act as a key link between operational delivery and senior management, ensuring effective communication. About Our Client Our client is committed to ensuring that individuals who use their services receive great enabling support from a team of highly trained and engaged staff in environments that are homely and comfortable. They are like family, their team is small and friendly, with over 110 years of combined experience in social care and a passion for providing care that works for every individual. They know that care isn't 'one size fits all' and that's why they work to create and maintain fantastic relationships with their services users, founded on trust and respect. Independence, Wellbeing and Potential is at the core of everything they do, they keep their values close to heart. Safeguarding Statement Our client is committed to safeguarding and promoting the welfare of the people they support. They expect all staff to share this commitment and to always act in the best interest of the individuals they support. Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines. Why wait? Apply now to make a difference every day!
Locality Manager (North East) Location: North East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the North East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 07, 2026
Full time
Locality Manager (North East) Location: North East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the North East (e.g. Leeds, Bradford, Leicester, Coventry, Cambridge), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student-centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high-quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem-solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution's wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user-friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you're motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
May 07, 2026
Seasonal
Quality Manager (Study Abroad) Salary: £24.24 to £24.87 per hour + holiday (c. £44,822.04 salaried equivalent). Contract: Full-time (35 hours per week), temporary for up to 3 months initially. Location: Central London (hybrid working, 2/3 days onsite per week). We are delighted to be supporting a leading higher education institution in their search for a Quality Manager (Study Abroad) . This is an exciting opportunity for an experienced international education professional to take a lead role in the development, governance and enhancement of global student mobility opportunities. Working within an academic quality and standards environment, this role plays a critical part in ensuring that study abroad partnerships are well managed, compliant, student-centred and strategically aligned. The postholder will collaborate extensively with academic colleagues, professional services teams, external partners and funders to deliver high-quality international learning experiences. Key responsibilities for this role include: Study Abroad Systems, Governance & Partnerships Leading the development, implementation and ongoing maintenance of systems and processes for study abroad partnership administration, ensuring compliance with internal policies, external regulatory requirements and sector best practice. Developing and overseeing approval processes for study abroad placement institutions, including due diligence checks and maintaining accurate records of approved providers and agreements. Producing and managing study abroad partnership agreements for incoming and outgoing student mobilities. Acting as secretary to committees or working groups overseeing study abroad or other collaborative provision. Funding, Strategy & External Liaison Taking a lead role in drafting funding applications for international student mobility schemes, including the Turing Scheme and other emerging funding opportunities. Acting as the primary liaison between the institution and external funders, including government bodies. Writing impact, update and evaluation reports on international student mobility for institutional committees. Student, Academic & Partner Engagement Managing and coordinating liaison between placement providers, incoming and outgoing students, and academic staff to ensure clear communication throughout the study abroad lifecycle. Acting as a key point of contact for students, partner institutions and staff, providing proactive advice and problem-solving support. Leading on the provision of advice, guidance and training for staff relating to international and study abroad opportunities. Quality Assurance & Enhancement Supporting quality assurance processes across the full study abroad lifecycle, including the collection, analysis and reporting of feedback from students, partners and academic staff. Working closely with quality and collaborative provision teams to ensure that study abroad placements are embedded within the institution's wider quality assurance framework. Contributing to the continuous enhancement of international mobility provision. Information, Communications & Data Maintaining clear, accessible and user-friendly information on study abroad opportunities for prospective students via the website and for current students and staff through internal platforms. Ensuring accurate record keeping, reporting and governance documentation across all study abroad activity. Financial Management Managing student mobility budgets, ensuring value for money, robust financial controls, and compliance with both internal regulations and external funding requirements. Maintaining accurate financial records and monitoring expenditure across partnership and mobility activity. Wider Contribution Contributing to projects and initiatives across the collaborative provision and academic partnerships portfolio, as directed by the line manager. To be considered for this position, you should bring: Significant experience working with international partnerships, study abroad or student mobility in a higher education setting. Strong knowledge of quality assurance, governance and regulatory requirements within UK higher education. Experience working with external funding schemes for student mobility. Excellent organisational skills and the ability to manage complex systems, budgets and competing priorities. Strong written and verbal communication skills, with confidence engaging academic colleagues, students and senior external stakeholders. A collaborative, proactive approach and a strong commitment to enhancing the student experience through global opportunities. If you're motivated by the opportunity to shape international mobility provision and support impactful global learning experiences, we'd love to hear from you. CVs will be reviewed on a rolling basis so if the role interests you, please apply ASAP and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
The Digital and Data Lead plays a key role in ensuring the Charity s digital systems and data are effective, reliable and used to their full potential across the organisation. Working closely with the Digital and Data Manager, the post holder will lead on the day to day development, optimisation and use of the Charity s CRM (Salesforce) and wider digital systems. The role also provides high quality support, insight and training to colleagues. The role combines strong technical capability with the ability to translate data into meaningful insight, practical improvements and robust governance. This supports informed decision making across the Charity.
May 07, 2026
Full time
The Digital and Data Lead plays a key role in ensuring the Charity s digital systems and data are effective, reliable and used to their full potential across the organisation. Working closely with the Digital and Data Manager, the post holder will lead on the day to day development, optimisation and use of the Charity s CRM (Salesforce) and wider digital systems. The role also provides high quality support, insight and training to colleagues. The role combines strong technical capability with the ability to translate data into meaningful insight, practical improvements and robust governance. This supports informed decision making across the Charity.
About the role You will join a team managing Galop s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK, with a specialist focus on hate crime and hate-motivated abuse. You will work within the advocacy management team to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year. You will manage a team of specialist advocates and triage workers providing needs-led support, information and advocacy to LGBT+ survivors of a range of violence and abuse. You will work with the Head of Advocacy and other advocacy managers to ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support across our advocacy and one-to-one support, whether that is in-person or remote. You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community. You will also have management and oversight of the CATCH Partnership, a pan-London consortium of by-and-for hate crime support services, that cover all protected strands of hate crime across race, religion, disability, sex, sexual orientation and transgender status. You will need to have excellent partner management skills and be able to lead and support a diverse range of organisations with an understanding of their specific needs and challenges. You will be responsible for ensuring that data collected about the service is collected consistently and use this to report to funders. You will develop and maintain relationships with funders and ensuring that the service is effectively demonstrating the different that it makes. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services. For more information on this role please go tour our website Location Galop s offices are located in London. This role will have the option of hybrid working with at least 2 days per week worked in the office. Hours Full Time (35 hours per week) Contract Fixed Term (1 year with possible extension) Line manages Advocates and Triage Workers Reports to Head of Advocacy and Support Salary You will start on scale point C1, £41,534.79 per year (including £ 4,212.01 London Weighting) Closing Date Applications should be submitted by 10am on 31st May 2026. First round interviews will be held w/c 8th June 2026.
May 07, 2026
Full time
About the role You will join a team managing Galop s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK, with a specialist focus on hate crime and hate-motivated abuse. You will work within the advocacy management team to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year. You will manage a team of specialist advocates and triage workers providing needs-led support, information and advocacy to LGBT+ survivors of a range of violence and abuse. You will work with the Head of Advocacy and other advocacy managers to ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support across our advocacy and one-to-one support, whether that is in-person or remote. You will have an in depth understanding of the spectrum of violence and abuse that LGBT+ people are subjected to, including the causes, impact and barriers to accessing services. You will use your expertise to represent Galop with key stakeholders, advocating for the needs of the community. You will also have management and oversight of the CATCH Partnership, a pan-London consortium of by-and-for hate crime support services, that cover all protected strands of hate crime across race, religion, disability, sex, sexual orientation and transgender status. You will need to have excellent partner management skills and be able to lead and support a diverse range of organisations with an understanding of their specific needs and challenges. You will be responsible for ensuring that data collected about the service is collected consistently and use this to report to funders. You will develop and maintain relationships with funders and ensuring that the service is effectively demonstrating the different that it makes. You will work with the Head of Advocacy and Director of Services to develop bids for new or continued funding for frontline services. For more information on this role please go tour our website Location Galop s offices are located in London. This role will have the option of hybrid working with at least 2 days per week worked in the office. Hours Full Time (35 hours per week) Contract Fixed Term (1 year with possible extension) Line manages Advocates and Triage Workers Reports to Head of Advocacy and Support Salary You will start on scale point C1, £41,534.79 per year (including £ 4,212.01 London Weighting) Closing Date Applications should be submitted by 10am on 31st May 2026. First round interviews will be held w/c 8th June 2026.
Job Title : People Adviser Location : Southampton Salary : £27,012 - £29,049 per annum Job type : Full Time, Permanent The Role: This is an exciting opportunity to join a passionate and supportive People Team dedicated to providing a great employee experience for our committed staff team. As a People Adviser, you will play a key role in delivering a high-quality, professional HR service across the organisation. You'll provide advice and guidance to managers and staff across the full employee lifecycle, including employee relations, recruitment, onboarding, wellbeing and performance management. Alongside this, you will contribute to the delivery of key People projects and initiatives to further improve what we do for our staff team. This is a varied, hands-on role where no two days are the same, offering the chance to make a real impact within a values-driven, student-focused organisation. About You: You are an experienced people professional who is passionate about delivering excellent people services and creating a positive, supportive and inclusive working environment. You're experienced in supporting managers and employees with employee relations matters and providing timely, practical advice. You bring strong problem-solving skills and a proactive approach to your work. You are highly organised and detail-focused, with experience maintaining HR systems and ensuring data accuracy. About Us: We are a student's union - independent from the University and run by students, for students. Our vision is simple: we are here to enrich the life of every student. We are a workplace that's buzzing with life, ideas, and opportunities - where your work directly shapes the student experience. As part of our team, you'll enjoy: Salary of £27,012 to £29,049 Holiday of 24 days per annum. In addition, there are eight closure holiday days during Easter and Christmas and eight bank holidays. Flexible working and hybrid working opportunities Development opportunities (mentoring, free LinkedIn Learning, in-house skills sessions) Defined contributions pension scheme where we contribute 10%. Discounted bus passes (UniLink and Blue Star) and a cycle scheme Apply Now. You can easily apply using your CV and covering letter by clicking on 'Apply Now'. For further information prior to submitting your application, please contact us. Closing Date: 13th May. Interview Date: 27th May. To know before applying: Regretfully, the union is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK. Please note feedback will not be provided if you are not shortlisted for interview. The organisation is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters. Candidates with the relevant experience or job titles of: HR Advisor, Human Resources Advisor, HR Generalist, HR, Employee Relations Advisor, may also be considered for this role.
May 07, 2026
Full time
Job Title : People Adviser Location : Southampton Salary : £27,012 - £29,049 per annum Job type : Full Time, Permanent The Role: This is an exciting opportunity to join a passionate and supportive People Team dedicated to providing a great employee experience for our committed staff team. As a People Adviser, you will play a key role in delivering a high-quality, professional HR service across the organisation. You'll provide advice and guidance to managers and staff across the full employee lifecycle, including employee relations, recruitment, onboarding, wellbeing and performance management. Alongside this, you will contribute to the delivery of key People projects and initiatives to further improve what we do for our staff team. This is a varied, hands-on role where no two days are the same, offering the chance to make a real impact within a values-driven, student-focused organisation. About You: You are an experienced people professional who is passionate about delivering excellent people services and creating a positive, supportive and inclusive working environment. You're experienced in supporting managers and employees with employee relations matters and providing timely, practical advice. You bring strong problem-solving skills and a proactive approach to your work. You are highly organised and detail-focused, with experience maintaining HR systems and ensuring data accuracy. About Us: We are a student's union - independent from the University and run by students, for students. Our vision is simple: we are here to enrich the life of every student. We are a workplace that's buzzing with life, ideas, and opportunities - where your work directly shapes the student experience. As part of our team, you'll enjoy: Salary of £27,012 to £29,049 Holiday of 24 days per annum. In addition, there are eight closure holiday days during Easter and Christmas and eight bank holidays. Flexible working and hybrid working opportunities Development opportunities (mentoring, free LinkedIn Learning, in-house skills sessions) Defined contributions pension scheme where we contribute 10%. Discounted bus passes (UniLink and Blue Star) and a cycle scheme Apply Now. You can easily apply using your CV and covering letter by clicking on 'Apply Now'. For further information prior to submitting your application, please contact us. Closing Date: 13th May. Interview Date: 27th May. To know before applying: Regretfully, the union is NOT a sponsoring organisation and is, therefore, not able to sponsor you for a visa if you require one (such as Tier 2) to work in the UK. Please note feedback will not be provided if you are not shortlisted for interview. The organisation is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters. Candidates with the relevant experience or job titles of: HR Advisor, Human Resources Advisor, HR Generalist, HR, Employee Relations Advisor, may also be considered for this role.
TITLE Head of Sales INTRODUCTION Our client is an innovative modular building, temporary accommodation and anti-vandal cabin manufacturer with a longstanding reputation in the market for product quality and outstanding customer support. Following continued growth this year, they are looking to appoint a Head of Sales to shape further expansion and drive future success. LOCATION UK-wide role, home-based and remote, some head office time. Ideal home location would be Midlands or North, including Birmingham, Stoke-on-Trent, Leicester, Nottingham, Derby, Sheffield, Leeds, Bradford, Halifax, Manchester, Liverpool, Merseyside, or close. THE JOB ROLE The Head of Sales role will see you lead, develop and coach a small existing team of BDMs winning corporate business across a number of markets. The role entails: Taking an active and entrepreneurial role in shaping a successful sales and growth strategy for the division. Leading by example, supporting the development of the current BDM team, acting as a mentor and coach. Leveraging existing internal marketing team support, along with external marketing agency engagement. Maximising the use of sales data, CRM content and AI-backed sales resource to effective drive customer engagement. THE PERSON NEEDED For the Head of Sales role our client is looking for strong existing experience with the modular building, temporary accommodation or secure site accommodation markets. Prior team leadership experience Existing knowledge of customer segments and the ability to bring value to a sales growth strategy. THE REWARDS £70-80K Basic salary -25K OTE (un-capped) Fully expensed electric vehicle, pension, healthcare, 25 days leave, full package IF YOU MEET THE REQUIRED EXPERIENCE - PLEASE APPLY NOW! Our client is looking to conduct initial interviews ASAP. If you have experience in this sector, please send your CV now. Key terms: Head of Sales, Field Sales Manager, National Sales Manager, Regional Sales Manager, Sales Manager, Sales Director, sales leadership, sales leader, Senior Business Development Manager, site accommodation, temporary accommodation, modular buildings, secure units, anti-vandal units, secure cabins, anti-vandal cabins, Midlands, West Midlands, East Midlands, North West, West Yorkshire, South Yorkshire, North Yorkshire, M62, M1, M6, Birmingham, Coventry, Stafford, Tamworth, Wolverhampton, Coalville, Stoke-on-Trent, Loughborough, Burton on Trent, Leicester, Nottingham, Derby, Sheffield, Chesterfield, Rotherham, Leeds, Huddersfield, Wakefield, Bradford, Halifax, Doncaster, Wetherby, Harrogate, York, Manchester, Warrington, Chester, Stockport, Bolton, Rochdale, Blackburn, Preston, Liverpool, Merseyside
May 07, 2026
Full time
TITLE Head of Sales INTRODUCTION Our client is an innovative modular building, temporary accommodation and anti-vandal cabin manufacturer with a longstanding reputation in the market for product quality and outstanding customer support. Following continued growth this year, they are looking to appoint a Head of Sales to shape further expansion and drive future success. LOCATION UK-wide role, home-based and remote, some head office time. Ideal home location would be Midlands or North, including Birmingham, Stoke-on-Trent, Leicester, Nottingham, Derby, Sheffield, Leeds, Bradford, Halifax, Manchester, Liverpool, Merseyside, or close. THE JOB ROLE The Head of Sales role will see you lead, develop and coach a small existing team of BDMs winning corporate business across a number of markets. The role entails: Taking an active and entrepreneurial role in shaping a successful sales and growth strategy for the division. Leading by example, supporting the development of the current BDM team, acting as a mentor and coach. Leveraging existing internal marketing team support, along with external marketing agency engagement. Maximising the use of sales data, CRM content and AI-backed sales resource to effective drive customer engagement. THE PERSON NEEDED For the Head of Sales role our client is looking for strong existing experience with the modular building, temporary accommodation or secure site accommodation markets. Prior team leadership experience Existing knowledge of customer segments and the ability to bring value to a sales growth strategy. THE REWARDS £70-80K Basic salary -25K OTE (un-capped) Fully expensed electric vehicle, pension, healthcare, 25 days leave, full package IF YOU MEET THE REQUIRED EXPERIENCE - PLEASE APPLY NOW! Our client is looking to conduct initial interviews ASAP. If you have experience in this sector, please send your CV now. Key terms: Head of Sales, Field Sales Manager, National Sales Manager, Regional Sales Manager, Sales Manager, Sales Director, sales leadership, sales leader, Senior Business Development Manager, site accommodation, temporary accommodation, modular buildings, secure units, anti-vandal units, secure cabins, anti-vandal cabins, Midlands, West Midlands, East Midlands, North West, West Yorkshire, South Yorkshire, North Yorkshire, M62, M1, M6, Birmingham, Coventry, Stafford, Tamworth, Wolverhampton, Coalville, Stoke-on-Trent, Loughborough, Burton on Trent, Leicester, Nottingham, Derby, Sheffield, Chesterfield, Rotherham, Leeds, Huddersfield, Wakefield, Bradford, Halifax, Doncaster, Wetherby, Harrogate, York, Manchester, Warrington, Chester, Stockport, Bolton, Rochdale, Blackburn, Preston, Liverpool, Merseyside
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at the organisation, created to strengthen how they work with their external legal provider and how they manage complex fitness to practise cases. As their Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence their approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee their external legal provider contract and provide senior direction on complex cases, working closely with their investigations team and Head of Investigations. The organisation focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and their role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring their external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with their regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how they approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for their external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At the organisation, their values guide how they work. They are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. They're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, they offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
May 07, 2026
Full time
Case and Contract Manager Location: Sheffield/Hybrid working Salary : £55,242 per year rising to £57,644 per year after successful completion of a 6-month probationary period. Vacancy Type: Full time, Permanent Closing date: 17/05/2026 The Role Are you an experienced legal services or regulatory professional? Are you looking for an opportunity to play a key role in the delivery of essential fitness to practise services? This is a brand new role at the organisation, created to strengthen how they work with their external legal provider and how they manage complex fitness to practise cases. As their Case and Contract Manager, you'll have a real opportunity to shape how this role operates, influence their approach, and make a visible impact from day one. Working with a high level of autonomy, you'll oversee their external legal provider contract and provide senior direction on complex cases, working closely with their investigations team and Head of Investigations. The organisation focus on protecting the public, supporting positive change in social work, and maintaining confidence in the profession. Every day, social workers help millions of people improve their lives, and their role is to ensure regulation supports safe and effective practice. About the role This role brings together contract oversight, performance management, and senior case leadership. You'll be responsible for ensuring their external legal provider delivers high-quality work, meets performance expectations, and progresses cases efficiently and in line with their regulatory framework. You'll provide clear instructions and direction on complex fitness to practise cases, including case planning, investigative actions and support during hearings. Using your regulatory knowledge and judgement, you'll help ensure decisions are proportionate, well-reasoned and robust. A key part of the role is monitoring performance. You'll review data, spot themes and trends, and have confident conversations with senior external stakeholders to challenge delivery, set expectations and drive improvement. As a new role, you'll also help shape how they approach contract oversight and performance reporting going forward. What you'll do As Case and Contract Manager, you will: Act as the main point of accountability for their external legal provider, ensuring contractual, performance and financial requirements are met. Provide direction and instructions on complex fitness to practise cases, including during hearings. Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement. Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed. Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery. Make sound, independent decisions on complex or high-risk regulatory issues. Produce clear, concise reports for senior leaders on performance, risk and contract matters. Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise. Share learning from cases, data and emerging themes to support good practice and continuous improvement. Provide advice and guidance to colleagues on case instructions and contract compliance. About you At the organisation, their values guide how they work. They are Fearless, Independent, Ambitious, act with Integrity, and are Collaborative and Transparent. They're looking for someone who reflects these values in how they work and make decisions. For this role, you'll also need: Postgraduate-level education or equivalent experience in a legal services, regulatory or statutory environment. A strong understanding of regulatory processes, including investigations, hearings and adjudication. Experience making or overseeing complex case or regulatory decisions that can withstand challenge. Experience overseeing contracts or services, including performance monitoring and KPIs. Confidence analysing data, identifying trends and responding to emerging risks or issues. The ability to have high-level, sometimes challenging conversations with senior stakeholders. Excellent written and verbal communication skills, including reporting to senior leaders. The ability to work independently, manage competing priorities and maintain attention to detail. You do not need to be a qualified lawyer to apply for this role. This role may suit you if you've worked as a: Legal Services Manager, Regulatory Case Manager, Fitness to Practise Manager, Hearings Manager, Investigations Manager, Regulatory Operations Manager, Professional Discipline Manager or Regulatory Contracts Manager, Partnerships Manager, Legal Manager, Procurement Manager. Benefits In addition to your salary, they offer: Hybrid working, with a minimum of two days per week in the office. 25 days annual leave, rising to 30 days with service, plus bank holidays. The option to buy up to 5 extra days of annual leave each year. A TIDE award-winning inclusive culture, with staff networks, forums and social events. A pension scheme, life insurance, an employee recognition scheme and a cycle to work scheme. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
The Integrated Procedures Unit (IPU) has an exciting opportunity for an organised, experienced and motivated administration coordinator to become the admin team leader on IPU/DOSA. The IPU delivers a comprehensive range of day case procedures to oncology patients. Our services include the procedures team, endoscopy, interventional radiology, local anaesthetic operating theatre, Day of Surgery Admissions unit (DOSA), recovery bays, dressings clinic and an outpatient clinic. This role is for 37.5 hours per week, Monday to Friday. IPU is closed on weekends and Bank Holidays, so this is a great opportunity to achieve an excellent work-life balance whilst joining a dynamic, fast-paced service. Responsibilities Provide efficient coordination of work activity and schedules within the IPU reception, procedure team and interventional radiology team to maximise departmental efficiencies. Act as a role model to the admin team, motivating the team to perform at the highest standard. Support with the recruitment and induction of new members of staff. Produce the weekly admin staff rota ensuring all admin services within IPU are covered. Ensure full compliance of the admin team with ESR training and appraisal processes. Provide the IPU Core Team and in-patient wards with relevant pre procedure information including Covid screening requirements, fasting, pre procedure bloods and anti coagulation guidance in accordance with clinician instruction and Trust policy. Deal with general enquiries from patients, relatives, other hospital staff and outside agencies, taking appropriate action where required. Arrange transport for patients as needed. Answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required. Accurately input data onto information databases. Prepare patient admissions lists and theatre lists. Update hospital case notes tracking systems, ensuring the location of case notes is accurately always recorded. Provide administrative support for IPU/DOSA reception. Work as part of the multidisciplinary team on IPU, prompting effective communication. Maintain cleanliness in the work environment in line with Trust and local health and safety policies. Regularly review working practices and develop and implement new ways of working. Identify areas for self development and training within the Performance Planning and Development Review structure. Schedule all referrals appropriately and according to waiting time requirements and liaise with clinical staff regarding vetting of the booking. Using knowledge of booking procedures, allocate procedures to the appropriate staff/Consultants. Arrange patient admission to IPU. Communicate with patients regarding their procedure; provide advice and guidance to patients and their relatives regarding appointments, procedures, information leaflets and preparation for their examination/procedure. Provide in patient wards with the relevant pre procedure documentation. Ensure patients have been prepared properly before procedures (fasting, blood results acceptable and documentation completed) and liaise with inpatient wards. Communicate with multiple team members and departments to ensure an efficient patient pathway. Escalate queries to appropriate lead. Plan and prioritise own workload. Schedule waiting list and admissions onto Careflow. Utilise Cris system to manage patient procedural appointments and attendance. Undertake line management responsibilities for Band 2 and Band 3 admin staff members under the supervision and guidance of the Unit Manager. Produce weekly admin rota to ensure all services within IPU have appropriate admin support. Participate in staff meetings as required and put forward proposals that may enhance quality of care and service provision. Assist with the induction of new staff and act as a mentor, supporting and teaching other members of trained and untrained staff as required. Support audits as directed by the Service Manager or Clinical leads. Welcome patients and visitors to the Unit, providing reassurance, support and comprehensive advice as required. Manage general enquiries from patients, relatives, outside agencies and other staff members. Liaise with other departments and hospitals as required. Maintain patient confidentiality at all times. Record patient attendance on Careflow, Cris or Theatreman systems in an accurate and timely manner. Update the hospital case note tracking system, ensuring the accuracy of data entry. Maintain oversight of the Surgical Dressings Clinic and Out Patients Clinic, ensuring efficiency of the patient experience. Maintain a high standard of personal work while acting as a member of a team. Familiar with and observe the local rules of the department, Safety at Work and COSHH regulations. Familiar and adhere to Standard Operating Procedures (SOP) and departmental protocols. Demonstrate a pleasant and approachable manner and help create and promote a good working relationship. Show professional and courteous manner when answering the telephone and other enquiries. Maintain confidentiality with regard to patient information both at work and outside working hours. Adhere to all policies including sickness and absence, confidentiality, uniform and responsibilities under the Health and Safety at work act and be familiar with all risk assessments. Demonstrate respect for members of the team and endorse the department's philosophy of giving mutual support. Adhere to Trust uniform policy. Be responsible for own personal development and for maintaining a personal development plan. Complete the IPU induction programme. Annually attend all mandatory study days as per Trust and unit guidance and ensure compliance with all essential training. Maintain Continuous Professional Development in line with Trust Policy. Further develop knowledge and skills relevant to the clinical area by undertaking appropriate training and courses of study. Qualifications GCSE English Language and Mathematics or equivalent qualification. Qualification at NVQ4 or Certificate of the Institute of Health Record and Information Management (HRIM, ECDL or equivalent knowledge and experience). Qualification in computing technology. Experience Experience of working with people in a healthcare setting. Experience in IT administration including data management. Experience in people management. Customer care experience/training. Skills Good understanding and demonstrated use of Microsoft Word and Excel, Office and PowerPoint. Ability to manage a team. Ability to prioritise workload. Ability to deliver team teach training. Good understanding and demonstrated use of the full Microsoft Office. Knowledge Knowledge of patient administration systems and outpatient clinic systems, case note procedures and ward admission procedures. Knowledge of Human Resources policies and procedures. Knowledge of medical terminology. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum pro rata
May 07, 2026
Full time
The Integrated Procedures Unit (IPU) has an exciting opportunity for an organised, experienced and motivated administration coordinator to become the admin team leader on IPU/DOSA. The IPU delivers a comprehensive range of day case procedures to oncology patients. Our services include the procedures team, endoscopy, interventional radiology, local anaesthetic operating theatre, Day of Surgery Admissions unit (DOSA), recovery bays, dressings clinic and an outpatient clinic. This role is for 37.5 hours per week, Monday to Friday. IPU is closed on weekends and Bank Holidays, so this is a great opportunity to achieve an excellent work-life balance whilst joining a dynamic, fast-paced service. Responsibilities Provide efficient coordination of work activity and schedules within the IPU reception, procedure team and interventional radiology team to maximise departmental efficiencies. Act as a role model to the admin team, motivating the team to perform at the highest standard. Support with the recruitment and induction of new members of staff. Produce the weekly admin staff rota ensuring all admin services within IPU are covered. Ensure full compliance of the admin team with ESR training and appraisal processes. Provide the IPU Core Team and in-patient wards with relevant pre procedure information including Covid screening requirements, fasting, pre procedure bloods and anti coagulation guidance in accordance with clinician instruction and Trust policy. Deal with general enquiries from patients, relatives, other hospital staff and outside agencies, taking appropriate action where required. Arrange transport for patients as needed. Answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required. Accurately input data onto information databases. Prepare patient admissions lists and theatre lists. Update hospital case notes tracking systems, ensuring the location of case notes is accurately always recorded. Provide administrative support for IPU/DOSA reception. Work as part of the multidisciplinary team on IPU, prompting effective communication. Maintain cleanliness in the work environment in line with Trust and local health and safety policies. Regularly review working practices and develop and implement new ways of working. Identify areas for self development and training within the Performance Planning and Development Review structure. Schedule all referrals appropriately and according to waiting time requirements and liaise with clinical staff regarding vetting of the booking. Using knowledge of booking procedures, allocate procedures to the appropriate staff/Consultants. Arrange patient admission to IPU. Communicate with patients regarding their procedure; provide advice and guidance to patients and their relatives regarding appointments, procedures, information leaflets and preparation for their examination/procedure. Provide in patient wards with the relevant pre procedure documentation. Ensure patients have been prepared properly before procedures (fasting, blood results acceptable and documentation completed) and liaise with inpatient wards. Communicate with multiple team members and departments to ensure an efficient patient pathway. Escalate queries to appropriate lead. Plan and prioritise own workload. Schedule waiting list and admissions onto Careflow. Utilise Cris system to manage patient procedural appointments and attendance. Undertake line management responsibilities for Band 2 and Band 3 admin staff members under the supervision and guidance of the Unit Manager. Produce weekly admin rota to ensure all services within IPU have appropriate admin support. Participate in staff meetings as required and put forward proposals that may enhance quality of care and service provision. Assist with the induction of new staff and act as a mentor, supporting and teaching other members of trained and untrained staff as required. Support audits as directed by the Service Manager or Clinical leads. Welcome patients and visitors to the Unit, providing reassurance, support and comprehensive advice as required. Manage general enquiries from patients, relatives, outside agencies and other staff members. Liaise with other departments and hospitals as required. Maintain patient confidentiality at all times. Record patient attendance on Careflow, Cris or Theatreman systems in an accurate and timely manner. Update the hospital case note tracking system, ensuring the accuracy of data entry. Maintain oversight of the Surgical Dressings Clinic and Out Patients Clinic, ensuring efficiency of the patient experience. Maintain a high standard of personal work while acting as a member of a team. Familiar with and observe the local rules of the department, Safety at Work and COSHH regulations. Familiar and adhere to Standard Operating Procedures (SOP) and departmental protocols. Demonstrate a pleasant and approachable manner and help create and promote a good working relationship. Show professional and courteous manner when answering the telephone and other enquiries. Maintain confidentiality with regard to patient information both at work and outside working hours. Adhere to all policies including sickness and absence, confidentiality, uniform and responsibilities under the Health and Safety at work act and be familiar with all risk assessments. Demonstrate respect for members of the team and endorse the department's philosophy of giving mutual support. Adhere to Trust uniform policy. Be responsible for own personal development and for maintaining a personal development plan. Complete the IPU induction programme. Annually attend all mandatory study days as per Trust and unit guidance and ensure compliance with all essential training. Maintain Continuous Professional Development in line with Trust Policy. Further develop knowledge and skills relevant to the clinical area by undertaking appropriate training and courses of study. Qualifications GCSE English Language and Mathematics or equivalent qualification. Qualification at NVQ4 or Certificate of the Institute of Health Record and Information Management (HRIM, ECDL or equivalent knowledge and experience). Qualification in computing technology. Experience Experience of working with people in a healthcare setting. Experience in IT administration including data management. Experience in people management. Customer care experience/training. Skills Good understanding and demonstrated use of Microsoft Word and Excel, Office and PowerPoint. Ability to manage a team. Ability to prioritise workload. Ability to deliver team teach training. Good understanding and demonstrated use of the full Microsoft Office. Knowledge Knowledge of patient administration systems and outpatient clinic systems, case note procedures and ward admission procedures. Knowledge of Human Resources policies and procedures. Knowledge of medical terminology. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £28,392 to £31,157 a year per annum pro rata
