Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a CJS Advocate to support Young Women and Girls Salary: £27,000 - £32,000 Location: Based across Advance s London Women s Centres (Hammersmith, Finsbury Park and Stratford), with some travel to community locations across London. Hours: 35 Hours per week with occasional weekend and evening work Contract: Fixed Term Contract until 31st January 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: In recognition of the distinct challenges facing young women and girls (YWG), Advance has developed and delivers specialist provision for young women and girls on the Maia & Lift programme, in partnership with other specialist organisations. Our team of Maia Mentor Advocates deliver consistent, holistic support to a small caseload of YWG, working to build relationships of trust, empower YWG to explore their identities, sense of safety, aspirations, and providing practical help and advocacy where needed. As a CJS Advocate for Maia, the postholder will work closely with the Maia Team to provide gender and age specific support to young women and girls at risk of gang involvement, exploitation or in contact with the criminal justice system, to safeguard YWG, capture and record outcomes and enhance the knowledge of other professionals working with this cohort. About You: To be successful as the Mentor Advocate you will need the below experience and skills: You will bring your experience and ability to work intensively with a selected cohort of YWG (aged 13-25), providing centre-based and outreach services and adopting a YWG-centred, strengths-based approach to deliver a range of support and interventions designed to: increase awareness and understanding of healthy relationships; reduce risk and increase feelings of safety; build self-confidence and confidence in professionals and support services; and empower YWG to assert their rights and make choices about future goals. Confidently and sensitively bring the ability to proactively assess risks and safety concerns, raising concerns with the Maia Service Manager, ensuring that, where possible, concerns are discussed openly with YWG, working within local safeguarding frameworks and taking appropriate action to safeguard YWG whilst working within a model of empowerment. You will have a strong understanding of the challenges facing vulnerable YWG including issues related to violence against women and girls and/or the criminal justice system, and experience of community engagement, advocacy and support work with young people and experience of using motivational interviewing and coaching techniques, with the ability to demonstrate a YWG-centred approach to building trust and rapport. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Sunday 31 May :59 Interviews are taking place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
May 19, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a CJS Advocate to support Young Women and Girls Salary: £27,000 - £32,000 Location: Based across Advance s London Women s Centres (Hammersmith, Finsbury Park and Stratford), with some travel to community locations across London. Hours: 35 Hours per week with occasional weekend and evening work Contract: Fixed Term Contract until 31st January 2027 This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting. About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: In recognition of the distinct challenges facing young women and girls (YWG), Advance has developed and delivers specialist provision for young women and girls on the Maia & Lift programme, in partnership with other specialist organisations. Our team of Maia Mentor Advocates deliver consistent, holistic support to a small caseload of YWG, working to build relationships of trust, empower YWG to explore their identities, sense of safety, aspirations, and providing practical help and advocacy where needed. As a CJS Advocate for Maia, the postholder will work closely with the Maia Team to provide gender and age specific support to young women and girls at risk of gang involvement, exploitation or in contact with the criminal justice system, to safeguard YWG, capture and record outcomes and enhance the knowledge of other professionals working with this cohort. About You: To be successful as the Mentor Advocate you will need the below experience and skills: You will bring your experience and ability to work intensively with a selected cohort of YWG (aged 13-25), providing centre-based and outreach services and adopting a YWG-centred, strengths-based approach to deliver a range of support and interventions designed to: increase awareness and understanding of healthy relationships; reduce risk and increase feelings of safety; build self-confidence and confidence in professionals and support services; and empower YWG to assert their rights and make choices about future goals. Confidently and sensitively bring the ability to proactively assess risks and safety concerns, raising concerns with the Maia Service Manager, ensuring that, where possible, concerns are discussed openly with YWG, working within local safeguarding frameworks and taking appropriate action to safeguard YWG whilst working within a model of empowerment. You will have a strong understanding of the challenges facing vulnerable YWG including issues related to violence against women and girls and/or the criminal justice system, and experience of community engagement, advocacy and support work with young people and experience of using motivational interviewing and coaching techniques, with the ability to demonstrate a YWG-centred approach to building trust and rapport. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Sunday 31 May :59 Interviews are taking place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate. What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Supporting Futures Consulting Ltd
Hammersmith And Fulham, London
Role: Young Women & Girls CJS Mentor Advocate Based: Hammersmith, Stratford, Finsbury Park and community locations across London Rate: £15.77ph PAYE or £20.28 umb Start Date: ASAP Duration: Temporary Hours: 35 hours per week Hybrid, 2 days home working Our client, a specialist charity, is looking for a Criminal Justice Service Advocate to deliver consistent, holistic support to a small caseload of Young Women and Girls Synopsis of duties: Provide long term mentoring support to a cohort of YWG (aged 13-25) at risk of or experiencing gang involvement, exploitation or contact with the criminal justice system, providing centrebased and outreach support and adopting a YWG-centred, strengths-based approach to deliver a range of support and interventions designed to increase awareness and understanding of healthy relationships; reduce risk and increase feelings of safety; build self-confidence and confidence in professionals and support services; and empower YWG to assert their rights and make informed choices about future goals. Identify and assess the needs, strengths and goals of YWG on an ongoing basis, carry out safety planning and develop, review and support YWG in line with individual support plans which seek to address risk of contact with the criminal justice system and exploitation, health and wellbeing, relationships, education, training and employment. Identify when YWG would benefit from specialist support in relation to ethnicity, culture, religion, language, gender identity, sexual orientation, health and other intersecting aspects of her unique identity, making referrals as appropriate and ensuring that the discrimination and hardship she may be facing as a result of her identity is highlighted for further awareness raising and advocacy Proactively assess risks and safety concerns, raising concerns with the Maia Service Manager, ensuring that, where possible, concerns are discussed openly with YWG, working within local safeguarding frameworks and taking appropriate action to safeguard YWG whilst working within a model of empowerment. Provide outreach support and advocacy to young women in the community and at women s centres with varying multiple complex needs and across each complexity level. Develop and maintain excellent working relationships with a range of professionals (including Social Workers, Schools, Pupil Referral Units, Youth Offending Teams, Police, Health, Education, Jobcentre Plus, Local Authority and local voluntary and community organisations), using institutional advocacy to maximise positive outcomes for YWG by participating in multiagency working and meetings/forums. Assist the Maia Service Manager to develop and maintain links with partner agencies (statutory and non-statutory, including children and young people s and women and girls voluntary services), develop referral pathways for YWG and provide guidance and training for agencies and professionals working with YWG at risk. Work closely with the YWG Peer Mentor & Group Coordinator to pair YWG with Volunteer Mentors, liaising with their assigned mentor to ensure YWG experiences a smooth referral process and receives consistent messaging and complementary programmes of support across the Maia Service. Work closely with the YWG Peer Mentor & Group Coordinator to refer YWG to and support the delivery of group-based interventions which support YWG to learn about, discuss and reflect on the challenges they have faced and empower YWG to support each other and move forward with their lives. Utilise a range of methods to regularly obtain feedback from YWG regarding their experiences at all stages of the Maia Service, sharing and reflecting on feedback with the Maia Service Manager and staff team, using this to inform the development of new resources and wider ways of working with YWG where appropriate. Maintain accurate case management records, collate all relevant monitoring and evaluation data, keep the Maia Service Manager informed of any issues and successes on an ongoing basis and support her in the production of quarterly monitoring and evaluation reports. Provide Duty cover of the Maia email inbox and phone line to answer enquiries, assist callers with guidance and support, and process new referrals, with the support of the Maia Service Manager. Support the engagement and attendance of young women at Women s Centres and the activities programme. Essential Requirements A strong understanding of the challenges facing vulnerable young women and girls, including the impacts of domestic abuse, exploitation, mental health and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building. Significant experience of working with young women experiencing issues related to violence against women and girls and/or the criminal justice system, and experience of community engagement, advocacy and support work with young people. Knowledge of trauma-informed gendered approaches in supporting young women facing multiple forms of disadvantage. Current knowledge of safeguarding practice, procedures and legislation, including an understanding of approaches to safeguarding in a framework of empowerment. Thorough understanding of, and commitment to, equal opportunities and anti-discriminatory practice Supporting Futures Consulting acts as both an employer and an agency
May 19, 2026
Seasonal
Role: Young Women & Girls CJS Mentor Advocate Based: Hammersmith, Stratford, Finsbury Park and community locations across London Rate: £15.77ph PAYE or £20.28 umb Start Date: ASAP Duration: Temporary Hours: 35 hours per week Hybrid, 2 days home working Our client, a specialist charity, is looking for a Criminal Justice Service Advocate to deliver consistent, holistic support to a small caseload of Young Women and Girls Synopsis of duties: Provide long term mentoring support to a cohort of YWG (aged 13-25) at risk of or experiencing gang involvement, exploitation or contact with the criminal justice system, providing centrebased and outreach support and adopting a YWG-centred, strengths-based approach to deliver a range of support and interventions designed to increase awareness and understanding of healthy relationships; reduce risk and increase feelings of safety; build self-confidence and confidence in professionals and support services; and empower YWG to assert their rights and make informed choices about future goals. Identify and assess the needs, strengths and goals of YWG on an ongoing basis, carry out safety planning and develop, review and support YWG in line with individual support plans which seek to address risk of contact with the criminal justice system and exploitation, health and wellbeing, relationships, education, training and employment. Identify when YWG would benefit from specialist support in relation to ethnicity, culture, religion, language, gender identity, sexual orientation, health and other intersecting aspects of her unique identity, making referrals as appropriate and ensuring that the discrimination and hardship she may be facing as a result of her identity is highlighted for further awareness raising and advocacy Proactively assess risks and safety concerns, raising concerns with the Maia Service Manager, ensuring that, where possible, concerns are discussed openly with YWG, working within local safeguarding frameworks and taking appropriate action to safeguard YWG whilst working within a model of empowerment. Provide outreach support and advocacy to young women in the community and at women s centres with varying multiple complex needs and across each complexity level. Develop and maintain excellent working relationships with a range of professionals (including Social Workers, Schools, Pupil Referral Units, Youth Offending Teams, Police, Health, Education, Jobcentre Plus, Local Authority and local voluntary and community organisations), using institutional advocacy to maximise positive outcomes for YWG by participating in multiagency working and meetings/forums. Assist the Maia Service Manager to develop and maintain links with partner agencies (statutory and non-statutory, including children and young people s and women and girls voluntary services), develop referral pathways for YWG and provide guidance and training for agencies and professionals working with YWG at risk. Work closely with the YWG Peer Mentor & Group Coordinator to pair YWG with Volunteer Mentors, liaising with their assigned mentor to ensure YWG experiences a smooth referral process and receives consistent messaging and complementary programmes of support across the Maia Service. Work closely with the YWG Peer Mentor & Group Coordinator to refer YWG to and support the delivery of group-based interventions which support YWG to learn about, discuss and reflect on the challenges they have faced and empower YWG to support each other and move forward with their lives. Utilise a range of methods to regularly obtain feedback from YWG regarding their experiences at all stages of the Maia Service, sharing and reflecting on feedback with the Maia Service Manager and staff team, using this to inform the development of new resources and wider ways of working with YWG where appropriate. Maintain accurate case management records, collate all relevant monitoring and evaluation data, keep the Maia Service Manager informed of any issues and successes on an ongoing basis and support her in the production of quarterly monitoring and evaluation reports. Provide Duty cover of the Maia email inbox and phone line to answer enquiries, assist callers with guidance and support, and process new referrals, with the support of the Maia Service Manager. Support the engagement and attendance of young women at Women s Centres and the activities programme. Essential Requirements A strong understanding of the challenges facing vulnerable young women and girls, including the impacts of domestic abuse, exploitation, mental health and contact with the criminal justice system, and of the practical and emotional support needs specific to this group, including education, confidence and relationship-building. Significant experience of working with young women experiencing issues related to violence against women and girls and/or the criminal justice system, and experience of community engagement, advocacy and support work with young people. Knowledge of trauma-informed gendered approaches in supporting young women facing multiple forms of disadvantage. Current knowledge of safeguarding practice, procedures and legislation, including an understanding of approaches to safeguarding in a framework of empowerment. Thorough understanding of, and commitment to, equal opportunities and anti-discriminatory practice Supporting Futures Consulting acts as both an employer and an agency
Red Snapper Recruitment Limited
Walsall, Staffordshire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Advocate Location: Walsall Salary: 24,784.50 - 26,872.22 Hours: 37.5 hours per week Monday to Friday, 9am-5pm - fully onsite MUST HAVE OWN VEHICLE About the Role We are seeking a compassionate, resilient and highly motivated Domestic Abuse Advocate to join our Community Domestic Abuse Support Service in Walsall. This frontline role involves providing high-quality support, advocacy and practical assistance to women experiencing domestic abuse who are assessed as standard to medium risk. You will manage a caseload and work closely with partner agencies to ensure victims receive effective, trauma-informed and person-centred support. The successful candidate will empower women to increase their safety, understand the dynamics of abuse, access relevant services and regain control of their lives. This is a rewarding opportunity for someone with strong interpersonal skills, safeguarding knowledge and experience supporting vulnerable adults and children. Key Responsibilities Provide one-to-one emotional and practical support to women experiencing domestic abuse Complete risk and needs assessments and develop tailored support plans Support women through safety planning and crisis intervention Advocate on behalf of clients with external agencies and professionals Attend multi-agency meetings, safeguarding meetings and court where required Maintain accurate and confidential case records Facilitate support groups and awareness sessions Work collaboratively with safeguarding partners and community services Support women to access housing, legal, health and wellbeing services About You You will ideally have: Experience supporting victims/survivors of domestic abuse Experience working with vulnerable adults and children Knowledge of safeguarding procedures and risk assessment Excellent communication and advocacy skills The ability to manage a varied caseload effectively A trauma-informed and non-judgemental approach Strong partnership working skills Essential Requirements Full UK driving licence Access to your own vehicle for work purposes Enhanced DBS check Eligibility to work in the UK Important Information Due to the nature of this role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role may occasionally require evening or weekend work to meet service needs. Please note this role is office and community based and is not suitable for hybrid working. Benefits Mileage allowance 25 days annual leave plus bank holidays Additional leave entitlement after 3 years' service 1 wellbeing day per year Annual leave purchase scheme Employee Assistance Programme Clinical supervision support Ongoing training and development opportunities Pension scheme with 5% employer contribution TOIL for approved overtime Staff wellbeing and engagement events Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Advocate Location: Walsall Salary: 24,784.50 - 26,872.22 Hours: 37.5 hours per week Monday to Friday, 9am-5pm - fully onsite MUST HAVE OWN VEHICLE About the Role We are seeking a compassionate, resilient and highly motivated Domestic Abuse Advocate to join our Community Domestic Abuse Support Service in Walsall. This frontline role involves providing high-quality support, advocacy and practical assistance to women experiencing domestic abuse who are assessed as standard to medium risk. You will manage a caseload and work closely with partner agencies to ensure victims receive effective, trauma-informed and person-centred support. The successful candidate will empower women to increase their safety, understand the dynamics of abuse, access relevant services and regain control of their lives. This is a rewarding opportunity for someone with strong interpersonal skills, safeguarding knowledge and experience supporting vulnerable adults and children. Key Responsibilities Provide one-to-one emotional and practical support to women experiencing domestic abuse Complete risk and needs assessments and develop tailored support plans Support women through safety planning and crisis intervention Advocate on behalf of clients with external agencies and professionals Attend multi-agency meetings, safeguarding meetings and court where required Maintain accurate and confidential case records Facilitate support groups and awareness sessions Work collaboratively with safeguarding partners and community services Support women to access housing, legal, health and wellbeing services About You You will ideally have: Experience supporting victims/survivors of domestic abuse Experience working with vulnerable adults and children Knowledge of safeguarding procedures and risk assessment Excellent communication and advocacy skills The ability to manage a varied caseload effectively A trauma-informed and non-judgemental approach Strong partnership working skills Essential Requirements Full UK driving licence Access to your own vehicle for work purposes Enhanced DBS check Eligibility to work in the UK Important Information Due to the nature of this role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. The role may occasionally require evening or weekend work to meet service needs. Please note this role is office and community based and is not suitable for hybrid working. Benefits Mileage allowance 25 days annual leave plus bank holidays Additional leave entitlement after 3 years' service 1 wellbeing day per year Annual leave purchase scheme Employee Assistance Programme Clinical supervision support Ongoing training and development opportunities Pension scheme with 5% employer contribution TOIL for approved overtime Staff wellbeing and engagement events Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Sandwell, West Midlands
Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse. Location: Sandwell Hours: 37.5 hours per week Monday- Friday 9-5pm Salary: 24,784.50 Contract type: Permanent Main duties and responsibilities Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise. Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate. Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations. To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support. Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary. Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness. Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager. Person Specification Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above. Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence. Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Application Process Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse. Location: Sandwell Hours: 37.5 hours per week Monday- Friday 9-5pm Salary: 24,784.50 Contract type: Permanent Main duties and responsibilities Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise. Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate. Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations. To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support. Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary. Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness. Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager. Person Specification Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above. Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence. Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity. Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse. Application Process Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
We're looking for a positive and dedicated individual to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you. This is a fixed term contract until the 30th June 2027 with potential for extension, based on ongoing service needs. You will be responsible for ensuring that safeguarding and risk issues are identified and effectively communicated to the correct Multi Agency Risk Assessment Conferences (MARAC) What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role You will coordinate, administer and disseminate MARAC research and risk assessments, acting as the named point of contact for all MARACs in London. You will have a key role to play in ensuring that MARAC coordinators are informed if a case has been referred onto one of the specialist IDVA/organisations that make up Safe Horizons London Partnership. You will also support the IDVAs with the collation of MARAC research and ensure that minutes and actions are documented and securely recorded on the case management system. You will not work directly with victims of violence and abuse but will have a key role in coordinating the work of partners to protect victims. You will need: experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of violence and abuse. an understanding of relevant legislation, policy and procedure relating to domestic violence and abuse. knowledge of MARAC operating and information sharing protocols and their possible applications, as well as experience and knowledge of the MARAC process. experience of performance reporting and training delivery. experience working with and negotiating and influencing the police and other statutory and voluntary partners at a strategic and operational level. to be proactive, self-motivated, confident working independently and able to use you own initiative good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint) strong time management and organisational skills including the ability to meet tight deadlines. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
May 18, 2026
Full time
We're looking for a positive and dedicated individual to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you. This is a fixed term contract until the 30th June 2027 with potential for extension, based on ongoing service needs. You will be responsible for ensuring that safeguarding and risk issues are identified and effectively communicated to the correct Multi Agency Risk Assessment Conferences (MARAC) What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role You will coordinate, administer and disseminate MARAC research and risk assessments, acting as the named point of contact for all MARACs in London. You will have a key role to play in ensuring that MARAC coordinators are informed if a case has been referred onto one of the specialist IDVA/organisations that make up Safe Horizons London Partnership. You will also support the IDVAs with the collation of MARAC research and ensure that minutes and actions are documented and securely recorded on the case management system. You will not work directly with victims of violence and abuse but will have a key role in coordinating the work of partners to protect victims. You will need: experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of violence and abuse. an understanding of relevant legislation, policy and procedure relating to domestic violence and abuse. knowledge of MARAC operating and information sharing protocols and their possible applications, as well as experience and knowledge of the MARAC process. experience of performance reporting and training delivery. experience working with and negotiating and influencing the police and other statutory and voluntary partners at a strategic and operational level. to be proactive, self-motivated, confident working independently and able to use you own initiative good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint) strong time management and organisational skills including the ability to meet tight deadlines. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: 25,282.44 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides specialist support to victims of domestic abuse across Sandwell, Walsall and Dudley. Working collaboratively with statutory and voluntary sector partners, the service delivers holistic, tailored support to help survivors increase safety, reduce risk and rebuild their lives. Key Responsibilities Prioritise and manage high-risk domestic abuse cases, delivering crisis intervention and safety planning. Conduct comprehensive risk and needs assessments using recognised evidence-based tools. Provide one-to-one advocacy, advice and practical support via telephone and face-to-face appointments. Develop tailored safety plans to protect victims and their children. Prepare and present reports to MARAC and attend multi-agency meetings including child protection conferences and core groups. Advocate with housing, legal, welfare, health and criminal justice agencies to secure the best possible outcomes for survivors. Support clients attending criminal and civil court proceedings when required. Facilitate group sessions where appropriate to increase awareness of domestic abuse dynamics and promote empowerment. Maintain accurate, confidential and up-to-date case records in line with safeguarding and GDPR requirements. Identify and respond appropriately to safeguarding concerns relating to children and vulnerable adults. About You You will: Have experience supporting high-risk victims of domestic abuse. Demonstrate strong risk assessment, crisis management and safety planning skills. Be confident working within a multi-agency safeguarding framework. Show empathy, professionalism and resilience when supporting individuals experiencing trauma. Possess excellent communication, advocacy and caseload management skills. Be committed to empowering survivors and challenging violence and abuse. A relevant qualification (e.g. IDVA accreditation or equivalent) is desirable, though experience will be considered. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Sandwell, Walsall and Dudley. May require occasional work outside normal office hours. Enhanced DBS check required (subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Mileage allowance Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of dignity, respect and openness. We welcome applications from women who share our commitment to supporting survivors and ending violence and abuse. If you are passionate about advocacy, safeguarding and empowering survivors at high risk of harm, we would welcome your application. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Independent Domestic Violence Advisor (IDVA) MUST HAVE OWN VEHICLE Location: Sandwell, Walsall or Dudley Salary: 25,282.44 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Service Area: Community Domestic Abuse Support Service Responsible to: Regional Domestic Abuse Manager Travel Required: Yes About the Role We are seeking a dedicated and experienced Independent Domestic Violence Advisor (IDVA) to provide high-quality frontline support to individuals at high risk of domestic abuse. As an IDVA, you will deliver proactive, short- to medium-term crisis intervention and advocacy to increase the safety of victims and their children. You will work within a multi-agency framework, ensuring survivors' voices are heard and their rights upheld, including representation at Multi-Agency Risk Assessment Conferences (MARAC). This is a challenging but highly rewarding role requiring compassion, resilience, strong risk assessment skills, and the ability to manage a demanding caseload while maintaining a trauma-informed, client-centred approach. About the Service The Community Domestic Abuse Support Service provides specialist support to victims of domestic abuse across Sandwell, Walsall and Dudley. Working collaboratively with statutory and voluntary sector partners, the service delivers holistic, tailored support to help survivors increase safety, reduce risk and rebuild their lives. Key Responsibilities Prioritise and manage high-risk domestic abuse cases, delivering crisis intervention and safety planning. Conduct comprehensive risk and needs assessments using recognised evidence-based tools. Provide one-to-one advocacy, advice and practical support via telephone and face-to-face appointments. Develop tailored safety plans to protect victims and their children. Prepare and present reports to MARAC and attend multi-agency meetings including child protection conferences and core groups. Advocate with housing, legal, welfare, health and criminal justice agencies to secure the best possible outcomes for survivors. Support clients attending criminal and civil court proceedings when required. Facilitate group sessions where appropriate to increase awareness of domestic abuse dynamics and promote empowerment. Maintain accurate, confidential and up-to-date case records in line with safeguarding and GDPR requirements. Identify and respond appropriately to safeguarding concerns relating to children and vulnerable adults. About You You will: Have experience supporting high-risk victims of domestic abuse. Demonstrate strong risk assessment, crisis management and safety planning skills. Be confident working within a multi-agency safeguarding framework. Show empathy, professionalism and resilience when supporting individuals experiencing trauma. Possess excellent communication, advocacy and caseload management skills. Be committed to empowering survivors and challenging violence and abuse. A relevant qualification (e.g. IDVA accreditation or equivalent) is desirable, though experience will be considered. Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Sandwell, Walsall and Dudley. May require occasional work outside normal office hours. Enhanced DBS check required (subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only. What We Offer 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Time off in lieu (TOIL) for overtime Mileage allowance Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletter Safeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of dignity, respect and openness. We welcome applications from women who share our commitment to supporting survivors and ending violence and abuse. If you are passionate about advocacy, safeguarding and empowering survivors at high risk of harm, we would welcome your application. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment are looking for an IDVA to join our client in the charity industry Perm West Midlands - travel required must have own vehicle 25,282.44 - (phone number removed) (Monday - Friday 9am - 5pm) About the Ask MARC Service Ask MARC provides a dedicated referral pathway and specialist advocacy service for male victims of abuse, including: Domestic and intimate partner abuse Familial abuse Historic and childhood sexual violence Stalking and harassment Honour-based abuse and forced marriage Commissioned by the West Midlands Office of the Police and Crime Commissioner , the service works closely with statutory and voluntary partners to assess risk, coordinate safeguarding responses and reduce harm for high-risk male victims. The Role As an Independent Domestic Violence Advisor (IDVA) , you will provide frontline advocacy and crisis intervention to male victims assessed as high risk using the DASH framework. You will work within a multi-agency setting , representing victims at MARAC , supporting safety planning, and empowering clients to understand abuse dynamics and regain control of their lives. This is a challenging and rewarding role requiring empathy, resilience, strong risk assessment skills and the ability to manage a complex caseload effectively. Training will be provided. This role is open to male and female applicants . Key Responsibilities Receive and assess referrals of high-risk male victims of domestic abuse Complete DASH risk assessments and develop tailored safety plans Advocate on behalf of victims at MARAC and other safeguarding forums Provide one-to-one and group-based support (as required) Support access to criminal justice remedies, including protective orders Liaise with statutory and voluntary agencies to reduce risk and increase safety Maintain accurate case records and prepare safeguarding reports Identify and escalate safeguarding concerns relating to children or vulnerable adults Additional Requirements Willingness to work occasionally outside normal office hours Full UK driving licence and access to own vehicle Enhanced DBS check Eligibility to work in the UK Flexibility to undertake additional duties such as group work or presentations Organisational Benefits Mileage allowance 25 days annual leave (pro rata) plus bank holidays Additional leave after 3 years' service 1 wellbeing day per year (pro rata) Annual leave buy-back scheme Time off in lieu (TOIL) 5% employer pension contribution Access to group clinical supervision (BACP-accredited counsellor) Employee Assistance Programme Training and development opportunities Bi-annual staff away days Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Red Snapper Recruitment are looking for an IDVA to join our client in the charity industry Perm West Midlands - travel required must have own vehicle 25,282.44 - (phone number removed) (Monday - Friday 9am - 5pm) About the Ask MARC Service Ask MARC provides a dedicated referral pathway and specialist advocacy service for male victims of abuse, including: Domestic and intimate partner abuse Familial abuse Historic and childhood sexual violence Stalking and harassment Honour-based abuse and forced marriage Commissioned by the West Midlands Office of the Police and Crime Commissioner , the service works closely with statutory and voluntary partners to assess risk, coordinate safeguarding responses and reduce harm for high-risk male victims. The Role As an Independent Domestic Violence Advisor (IDVA) , you will provide frontline advocacy and crisis intervention to male victims assessed as high risk using the DASH framework. You will work within a multi-agency setting , representing victims at MARAC , supporting safety planning, and empowering clients to understand abuse dynamics and regain control of their lives. This is a challenging and rewarding role requiring empathy, resilience, strong risk assessment skills and the ability to manage a complex caseload effectively. Training will be provided. This role is open to male and female applicants . Key Responsibilities Receive and assess referrals of high-risk male victims of domestic abuse Complete DASH risk assessments and develop tailored safety plans Advocate on behalf of victims at MARAC and other safeguarding forums Provide one-to-one and group-based support (as required) Support access to criminal justice remedies, including protective orders Liaise with statutory and voluntary agencies to reduce risk and increase safety Maintain accurate case records and prepare safeguarding reports Identify and escalate safeguarding concerns relating to children or vulnerable adults Additional Requirements Willingness to work occasionally outside normal office hours Full UK driving licence and access to own vehicle Enhanced DBS check Eligibility to work in the UK Flexibility to undertake additional duties such as group work or presentations Organisational Benefits Mileage allowance 25 days annual leave (pro rata) plus bank holidays Additional leave after 3 years' service 1 wellbeing day per year (pro rata) Annual leave buy-back scheme Time off in lieu (TOIL) 5% employer pension contribution Access to group clinical supervision (BACP-accredited counsellor) Employee Assistance Programme Training and development opportunities Bi-annual staff away days Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 18, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Community Keyworker for a part time role (28 hours per week) Salary: £23,000 - £27,000 Location: This role will be based in our Reading and Oxford offices and will need to travel across the entire Thames Valley region (Oxfordshire, Berkshire & Buckinghamshire) Contract: Fixed Term until March 2027 Hours p/w 28 hours (part-time) This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Enhanced Level One Vetting (this can take up to 12+ weeks). About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending? Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and Through the Gate support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs. About You: To be successful as the Community Keyworker you will need the below experience and skills. You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the region. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Monday the 25th of May 2026 Interviews are taking place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs, please email the Talent Team and we will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
May 16, 2026
Full time
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Community Keyworker for a part time role (28 hours per week) Salary: £23,000 - £27,000 Location: This role will be based in our Reading and Oxford offices and will need to travel across the entire Thames Valley region (Oxfordshire, Berkshire & Buckinghamshire) Contract: Fixed Term until March 2027 Hours p/w 28 hours (part-time) This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note : Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Enhanced Level One Vetting (this can take up to 12+ weeks). About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending? Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and Through the Gate support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs. About You: To be successful as the Community Keyworker you will need the below experience and skills. You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the region. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications : Monday the 25th of May 2026 Interviews are taking place on a rolling basis Advance reserves the right to close the advert early, or on the appointment of a candidate What we can offer you - Employee Benefits: A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celebrate International Women s Day , and for religious observance and moving home Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more Pension scheme Enhanced maternity/adoption provision Access to our Employee Assistance Programme Employee eye-care scheme Clinical supervision for front line staff and first line management roles Refer a Friend Scheme - £250 for each referral who passes probation Organisation wide away days Thorough induction and training Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs, please email the Talent Team and we will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocates (IDVA). As a new service, we have 2 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As an IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to: Feel safer Feel informed about their rights and the criminal justice system Feel listened to and heard Be able to implement healthy coping mechanisms Be connected with services who are available to help them Key Responsibilities: As an Independent Domestic Violence Advocate you will: provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method. undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim. use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes. liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality provide information to victims to enable them to make informed choices about their future options. About You: Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one) You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning Experience of managing a caseload and keeping clear case management records. Experience of adapting communication styles to be able to effectively communicate. An understanding of trauma informed practice and how to implement this within your work A through understanding of the criminal justice system and the Victim's Code An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages. Organised and methodical approach to work with the ability to plan, prioritise and organise workload This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
May 16, 2026
Full time
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocates (IDVA). As a new service, we have 2 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As an IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to: Feel safer Feel informed about their rights and the criminal justice system Feel listened to and heard Be able to implement healthy coping mechanisms Be connected with services who are available to help them Key Responsibilities: As an Independent Domestic Violence Advocate you will: provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method. undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim. use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes. liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality provide information to victims to enable them to make informed choices about their future options. About You: Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one) You will need: A strong understanding of domestic abuse and violence and the impact this has on victims. Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning Experience of managing a caseload and keeping clear case management records. Experience of adapting communication styles to be able to effectively communicate. An understanding of trauma informed practice and how to implement this within your work A through understanding of the criminal justice system and the Victim's Code An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages. Organised and methodical approach to work with the ability to plan, prioritise and organise workload This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes. We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
May 16, 2026
Full time
Anti-Social Behaviour (ASB) Caseworker Location: Remote, Herefordshire, Gloucestershire Salary: £35,000 per annum Vacancy Type: Full Time Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate. You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences. Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role. Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes. We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases. Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service. The ideal candidate will have: Experience of managing anti-social behaviour cases. Experience of developing and working in partnership with external stakeholders. Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding. Experience of using the Harm based approach to ASB triage. Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs. An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes. Skills in adopting new digital solutions and innovations and experience of delivering change. Experience of partnership working to meet the needs of customers, complex multi-agency relationships. Experience of preparing complex case files for court and presenting cases in the civil or criminal courts Ability to effectively problem-solve and find innovative solutions for customers Ability to prioritise and manage a complex case load Experience of using mediation or conflict resolution services Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms. Based in a local police control room you will work alongside call handlers, dispatchers, and officers to: assess risk and ensure no opportunities for safeguarding are missed quality assure police responses to domestic abuse calls review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage provide operational advice to officers deploying to incidents identify and facilitate referrals into specialist domestic abuse support services improve victim safety from the very first point of contact Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values. This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes. PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts. MAIN DUTIES Call Review and Quality Assurance Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators. Provide constructive, specialist feedback to call handlers to strengthen practice. Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed. Review body-worn video (BWV) footage as required. Risk Assessment and Escalation Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns. Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations. Identify risk patterns and ensure timely action to safeguard victims. Operational Advice for Officers and Control Room Staff Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as: Ø protective order status Ø history of prior callouts Ø known risk indicators Ø relevant vulnerabilities or perpetrator patterns Add safeguarding information to dispatch logs as appropriate. Multi Agency Work and Referrals Work closely with the local Victims First Hub, other specialist services and relevant By and For organisations to facilitate appropriate onward referrals. Provide guidance on appropriate pathways for victims based on risk, identity, and need. Support the development of posters, guidance, and resources for FCR staff relating to out of hours support. Learning, Development and Culture Change Support, inform, and where appropriate deliver training for call handlers and new recruits. Contribute to identifying themes, patterns, and learning for organisational improvement. Participate in review meetings with TVP, OPCC, and the Aurora Management Team. Independence, Governance and Data Maintain strict independence while collaborating constructively with police colleagues. Work within data protection legislation and information sharing policies, including in relation to police data. Maintain accurate, confidential case and activity records. Professional Responsibilities Maintain up to date specialist knowledge of domestic abuse practice. Participate in regular clinical supervision, case/workload reviews and line management supervision. Work flexibly to meet demand and support resilience across all FCR locations. Uphold Aurora New Dawn s values, ethos and confidentiality standards at all times Complete any other duties. appropriate to the role and level. Corporate Responsibilities The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others. Act in a way that supports and promotes Aurora New Dawn s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. IT Security All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal. PERSON SPECIFICATION This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment DOMESTIC ABUSE SPECIALIST Essential Skills, Knowledge & Experience Demonstrable, direct experience of supporting victims of domestic abuse. Strong understanding of: domestic abuse typologies risk assessment and safety planning dynamics of coercive control Understanding of trauma-informed practice principles, and their application to policing Ability to analyse risk quickly and accurately, including during crisis situations. Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling Knowledge of local specialist services, including By and For providers. Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports Ability to maintain professional boundaries and act with independence. Strong IT skills and ability to use case management or intelligence systems. Ability to remain calm and effective in a high pressure, fast moving environment. Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required. Commitment to feminist ethos, equality, and anti discriminatory practice. Ability to work flexible hours, including evenings and weekends. Desirable IDVA qualification via a recognised provider. Experience working with police or within a control room setting. Experience delivering training or workshops. Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems. Experience working in a crisis-response environment (e.g., helplines, emergency services). Personal Qualities Compassionate, empathetic, and victim/survivor centred. Non judgemental, empowering approach. Ability to challenge constructively and maintain independence. Adaptable, resilient, and able to manage competing demands. Reliable, professional, and trustworthy. Reflective, with commitment to continuous improvement. Other Requirements Enhanced DBS Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated. Ability to travel across Thames Valley locations. Access to a vehicle and valid UK driving This role is exempt from the Rehabilitation of Offenders Act 1974. We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.
May 16, 2026
Full time
As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms. Based in a local police control room you will work alongside call handlers, dispatchers, and officers to: assess risk and ensure no opportunities for safeguarding are missed quality assure police responses to domestic abuse calls review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage provide operational advice to officers deploying to incidents identify and facilitate referrals into specialist domestic abuse support services improve victim safety from the very first point of contact Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values. This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes. PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts. MAIN DUTIES Call Review and Quality Assurance Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators. Provide constructive, specialist feedback to call handlers to strengthen practice. Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed. Review body-worn video (BWV) footage as required. Risk Assessment and Escalation Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns. Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations. Identify risk patterns and ensure timely action to safeguard victims. Operational Advice for Officers and Control Room Staff Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as: Ø protective order status Ø history of prior callouts Ø known risk indicators Ø relevant vulnerabilities or perpetrator patterns Add safeguarding information to dispatch logs as appropriate. Multi Agency Work and Referrals Work closely with the local Victims First Hub, other specialist services and relevant By and For organisations to facilitate appropriate onward referrals. Provide guidance on appropriate pathways for victims based on risk, identity, and need. Support the development of posters, guidance, and resources for FCR staff relating to out of hours support. Learning, Development and Culture Change Support, inform, and where appropriate deliver training for call handlers and new recruits. Contribute to identifying themes, patterns, and learning for organisational improvement. Participate in review meetings with TVP, OPCC, and the Aurora Management Team. Independence, Governance and Data Maintain strict independence while collaborating constructively with police colleagues. Work within data protection legislation and information sharing policies, including in relation to police data. Maintain accurate, confidential case and activity records. Professional Responsibilities Maintain up to date specialist knowledge of domestic abuse practice. Participate in regular clinical supervision, case/workload reviews and line management supervision. Work flexibly to meet demand and support resilience across all FCR locations. Uphold Aurora New Dawn s values, ethos and confidentiality standards at all times Complete any other duties. appropriate to the role and level. Corporate Responsibilities The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others. Act in a way that supports and promotes Aurora New Dawn s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. IT Security All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal. PERSON SPECIFICATION This job description is a guide to the work you will initially be required to undertake. It may be changed from time to time to meet changing circumstances. It does not form part of your contract of employment DOMESTIC ABUSE SPECIALIST Essential Skills, Knowledge & Experience Demonstrable, direct experience of supporting victims of domestic abuse. Strong understanding of: domestic abuse typologies risk assessment and safety planning dynamics of coercive control Understanding of trauma-informed practice principles, and their application to policing Ability to analyse risk quickly and accurately, including during crisis situations. Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling Knowledge of local specialist services, including By and For providers. Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports Ability to maintain professional boundaries and act with independence. Strong IT skills and ability to use case management or intelligence systems. Ability to remain calm and effective in a high pressure, fast moving environment. Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required. Commitment to feminist ethos, equality, and anti discriminatory practice. Ability to work flexible hours, including evenings and weekends. Desirable IDVA qualification via a recognised provider. Experience working with police or within a control room setting. Experience delivering training or workshops. Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems. Experience working in a crisis-response environment (e.g., helplines, emergency services). Personal Qualities Compassionate, empathetic, and victim/survivor centred. Non judgemental, empowering approach. Ability to challenge constructively and maintain independence. Adaptable, resilient, and able to manage competing demands. Reliable, professional, and trustworthy. Reflective, with commitment to continuous improvement. Other Requirements Enhanced DBS Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated. Ability to travel across Thames Valley locations. Access to a vehicle and valid UK driving This role is exempt from the Rehabilitation of Offenders Act 1974. We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.
Location: Hertfordshire Contract Length: 6 Months Rate: £18 £20 per hour Office Presence: 5 Days per week on site We are currently working with a well-established housing provider in Hertfordshire to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The Role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse Completing support plans, risk assessments, and safeguarding referrals Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour Liaising with local authorities, probation services, health professionals, and specialist support agencies Promoting independence while ensuring residents safety and wellbeing Maintaining accurate records and case notes using housing management systems Essential experience To be considered for this role, you must have: Previous experience working as a Supported Housing Officer Proven experience supporting vulnerable client groups, including: Individuals with mental health needs Asylum seekers Ex-offenders Strong knowledge of safeguarding, risk management, and support planning Excellent communication, resilience, and case management skills If you're interested please apply or call (phone number removed)
May 16, 2026
Seasonal
Location: Hertfordshire Contract Length: 6 Months Rate: £18 £20 per hour Office Presence: 5 Days per week on site We are currently working with a well-established housing provider in Hertfordshire to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The Role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse Completing support plans, risk assessments, and safeguarding referrals Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour Liaising with local authorities, probation services, health professionals, and specialist support agencies Promoting independence while ensuring residents safety and wellbeing Maintaining accurate records and case notes using housing management systems Essential experience To be considered for this role, you must have: Previous experience working as a Supported Housing Officer Proven experience supporting vulnerable client groups, including: Individuals with mental health needs Asylum seekers Ex-offenders Strong knowledge of safeguarding, risk management, and support planning Excellent communication, resilience, and case management skills If you're interested please apply or call (phone number removed)
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 15, 2026
Full time
Accommodation-Based Services Manager We are looking for an Accommodation-Based Services Manager to lead and shape an award-winning service supporting women to live free from abuse. This is a rare opportunity to take on a senior leadership role within an award-winning, specialist organisation at the forefront of supporting Black and minoritised women and children affected by domestic abuse, including forced marriage and honour based abuse. Please note that due to the nature of this role, we can only accept female applicants. You will not only manage services, you will shape, strengthen and lead high-quality accommodation-based provision, ensuring it is safe, responsive and impactful. This role is ideal for a confident and values-driven Services Manager who is passionate about delivering excellence and driving meaningful change. We are committed to equality, diversity and inclusion, ensuring all women are treated with dignity, fairness and respect. Safeguarding is central to everything we do, and this role is critical in embedding safe, high-quality practice across our services The Role As Accommodation-Based Services Manager, you will lead the operational delivery of the refuge and accommodation services across the West Midlands. You will provide strategic and operational leadership, ensuring services are safe, compliant and survivor-centred. You will oversee staff teams, safeguarding practice, housing management, and quality assurance, while contributing to the ongoing development of services. Key Responsibilities Lead and manage accommodation-based services, ensuring safe, high-quality and effective delivery Line manage the Senior Support Workers and provide overall leadership across accommodation services, including recruitment, supervision, performance management, training and rota/on-call cover Take overall responsibility for safeguarding practice, including oversight of high-risk cases Ensure robust risk assessment, safety planning and casework standards Oversee referrals, admissions, occupancy and move-on processes Ensure effective housing management, including rent systems, housing benefit and arrears monitoring Maintain oversight of health and safety, property compliance and refuge security Lead on quality assurance, audits, monitoring and continuous improvement Ensure accurate reporting to funders, commissioners and senior management Manage budgets and monitor expenditure Develop strong partnerships with relevant stakeholders, attend multi-agency meetings and represent the organisation externally About You You are an experienced and confident leader with a strong track record in managing accommodation-based or refuge services. You will: Have Level 3 qualification in Health & Social Care, Housing, Management (or equivalent experience) plus evidence of continuous professional development Bring significant experience of services management within the domestic abuse or VAWG sector, including managing accommodation-based or refuge services Have strong expertise in safeguarding and managing high-risk cases Be able to lead, motivate and develop teams to deliver high standards Have experience managing compliance and complex operations within housing services and knowledge of benefits and refuge processes Be confident managing competing priorities and driving service improvement Be a strong communicator with the ability to influence and build partnerships Be committed to equality, diversity and anti-discriminatory practice Have strong organisational, leadership and IT skills (Microsoft Office and case management/ database systems) Ability to participate in an on-call rota and work flexibly Why Work Here Be part of an award-winning, specialist "by and for" organisation Take on a senior leadership role with real influence and impact Lead services that directly change the lives of women and children Work within a supportive, experienced and values-driven organisation Access ongoing professional development and opportunities to shape services Important Information This post is restricted to women under Schedule 9 of the Equality Act 2010 Enhanced DBS check required The organisation is committed to safeguarding and promoting the welfare of children, young people and adults at risk. All staff are expected to share this commitment You may also have experience in roles such as Housing, Housing Officer, Housing Adviser, Housing and Homelessness Advisor, Housing Support Officer, Housing Support, Refuge Housing, Emergency Housing, Service Manager, Abuse, VAWG, IDVA, Domestic Abuse, Abuse Case Worker. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Your new company You will be joining a well-established, purpose-driven organisation that delivers specialist support services to individuals affected by violence, abuse and exploitation. With a strong reputation across the West Midlands, the organisation adopts a trauma-informed and person-centred approach, helping vulnerable individuals rebuild their lives and achieve independence.Working as part of a dedicated Modern Slavery Support Service, you will play a crucial role in providing safe accommodation and tailored support to victims of human trafficking and modern slavery, working closely with partner agencies to deliver the best possible outcomes. Your new role As a Safehouse Support Worker, you will deliver frontline support to individuals living within supported accommodation, ensuring they feel safe, empowered and able to progress through their recovery journey. Your key responsibilities will include: Managing a caseload of clients and delivering holistic, trauma-informed support Conducting risk and needs assessments, safety planning and ongoing case reviews Supporting service users to access their rights, entitlements and external services (e.g. health, housing, legal and wellbeing support) Advocating for clients within the National Referral Mechanism and wider support systems Maintaining a safe and secure accommodation environment, including health and safety compliance Supporting clients with move-in, integration, daily living, and move-on planning Working collaboratively with multi-agency partners to achieve positive outcomes Accurately recording casework and maintaining compliance with safeguarding and organisational standards This is a fast-paced and rewarding role that requires resilience, empathy and the ability to manage complex and often challenging situations. What you'll need to succeed To be successful in this role, you will bring: Experience working with vulnerable adults and/or families in a support setting Strong understanding of safeguarding, risk assessment and trauma-informed practice Knowledge of modern slavery, human trafficking, or related areas (e.g. domestic abuse, homelessness, asylum support) Ability to manage complex caseloads and work to deadlines and performance targets Excellent interpersonal and communication skills, with the ability to build trust and rapport Experience working collaboratively with external agencies and stakeholders Strong organisational skills and the ability to prioritise in a demanding environment Competence in Microsoft Office and case management systems You will also demonstrate resilience, empathy and a genuine commitment to supporting individuals through difficult and distressing circumstances. Please note: due to the nature of the service, there is an occupational requirement for the post-holder to be female, in line with the Equality Act 2010. What you'll get in return In return, you will receive competitive benefits package and the opportunity to make a genuine difference in people's lives, including: Salary of 25,287 - 27,993 (dependent on experience) 25 days annual leave (plus bank holidays), increasing with service Additional wellbeing day and annual leave purchase scheme Mileage allowance for travel Pension contribution (5% employer) Access to training, development and clinical supervision Employee Assistance Programme Regular team away days and a supportive working environment You will also gain invaluable experience working within a specialist service, contributing to life-changing outcomes for vulnerable individuals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 15, 2026
Full time
Your new company You will be joining a well-established, purpose-driven organisation that delivers specialist support services to individuals affected by violence, abuse and exploitation. With a strong reputation across the West Midlands, the organisation adopts a trauma-informed and person-centred approach, helping vulnerable individuals rebuild their lives and achieve independence.Working as part of a dedicated Modern Slavery Support Service, you will play a crucial role in providing safe accommodation and tailored support to victims of human trafficking and modern slavery, working closely with partner agencies to deliver the best possible outcomes. Your new role As a Safehouse Support Worker, you will deliver frontline support to individuals living within supported accommodation, ensuring they feel safe, empowered and able to progress through their recovery journey. Your key responsibilities will include: Managing a caseload of clients and delivering holistic, trauma-informed support Conducting risk and needs assessments, safety planning and ongoing case reviews Supporting service users to access their rights, entitlements and external services (e.g. health, housing, legal and wellbeing support) Advocating for clients within the National Referral Mechanism and wider support systems Maintaining a safe and secure accommodation environment, including health and safety compliance Supporting clients with move-in, integration, daily living, and move-on planning Working collaboratively with multi-agency partners to achieve positive outcomes Accurately recording casework and maintaining compliance with safeguarding and organisational standards This is a fast-paced and rewarding role that requires resilience, empathy and the ability to manage complex and often challenging situations. What you'll need to succeed To be successful in this role, you will bring: Experience working with vulnerable adults and/or families in a support setting Strong understanding of safeguarding, risk assessment and trauma-informed practice Knowledge of modern slavery, human trafficking, or related areas (e.g. domestic abuse, homelessness, asylum support) Ability to manage complex caseloads and work to deadlines and performance targets Excellent interpersonal and communication skills, with the ability to build trust and rapport Experience working collaboratively with external agencies and stakeholders Strong organisational skills and the ability to prioritise in a demanding environment Competence in Microsoft Office and case management systems You will also demonstrate resilience, empathy and a genuine commitment to supporting individuals through difficult and distressing circumstances. Please note: due to the nature of the service, there is an occupational requirement for the post-holder to be female, in line with the Equality Act 2010. What you'll get in return In return, you will receive competitive benefits package and the opportunity to make a genuine difference in people's lives, including: Salary of 25,287 - 27,993 (dependent on experience) 25 days annual leave (plus bank holidays), increasing with service Additional wellbeing day and annual leave purchase scheme Mileage allowance for travel Pension contribution (5% employer) Access to training, development and clinical supervision Employee Assistance Programme Regular team away days and a supportive working environment You will also gain invaluable experience working within a specialist service, contributing to life-changing outcomes for vulnerable individuals. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Look Ahead Care Support and Housing
Slough, Berkshire
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness and Complex Needs Social Care Service in Slough. No personal care or experience required, just the right values. £ 33,130.60 per annum, working 40 hours per week. 6 month Secondment Want to feel valued? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front line staff. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Lead and motivate your team to ensure a positive local culture within your service. Deliver effective supervision and team meetings with staff. Promote effective information sharing, reporting and communication. Set clear expectations of quality standards, work plans and targets for staff. Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans and identifying training needs. Experience of working with customers with complex needs and the ability to engage hard to reach customers. Knowledge of the issues facing homeless people. Build and maintain partnerships with local agencies and community groups. About you: What you'll bring: Essential: Ideally educated to degree level or equivalent. Holds relevant CMI/NVQ Level 3 or other business/management qualification. Desirable: Other relevant professional memberships and/or specialist qualifications are desirable. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
May 14, 2026
Full time
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness and Complex Needs Social Care Service in Slough. No personal care or experience required, just the right values. £ 33,130.60 per annum, working 40 hours per week. 6 month Secondment Want to feel valued? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front line staff. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Lead and motivate your team to ensure a positive local culture within your service. Deliver effective supervision and team meetings with staff. Promote effective information sharing, reporting and communication. Set clear expectations of quality standards, work plans and targets for staff. Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans and identifying training needs. Experience of working with customers with complex needs and the ability to engage hard to reach customers. Knowledge of the issues facing homeless people. Build and maintain partnerships with local agencies and community groups. About you: What you'll bring: Essential: Ideally educated to degree level or equivalent. Holds relevant CMI/NVQ Level 3 or other business/management qualification. Desirable: Other relevant professional memberships and/or specialist qualifications are desirable. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development. This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination. The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice. Key responsibilities will include: Supporting the operational management of frontline services Providing day-to-day supervision and guidance to staff and subcontracted therapists Assisting with safeguarding oversight, risk management, and complex case discussions Monitoring service delivery, KPIs, waiting lists, and outcomes Supporting quality assurance, audits, and compliance processes Helping embed trauma-informed and survivor-led practice across the organisation Assisting with resource coordination, service cover, and operational problem solving Supporting partnership working with external agencies and stakeholders Contributing to service development and continuous improvement Essential experience and skills: You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years experience in service or operations management. You ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred. Support and development Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support. You will receive: Regular clinical supervision Supportive line management Opportunities for training and professional development Hybrid working arrangements A collaborative and supportive team environment Why join Survivors in Transition? Be part of a specialist service supporting survivors of sexual violence Work within a trauma-informed organisation that values staff wellbeing Help survivors access life-changing recovery services Contribute to a growing service making a real difference across the region Safeguarding This role is subject to an enhanced DBS check. Survivors in Transition is committed to safeguarding and promoting the welfare of survivors. Equality, Diversity and Inclusion We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve. Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits This post is subject to an enhanced DBS check and satisfactory references. Please note applications will only be accepted via application form.
May 14, 2026
Full time
At Survivors in Transition, we provide specialist trauma-informed support to survivors of sexual violence and abuse across Suffolk and the wider East of England. We are seeking a skilled, compassionate, and operationally capable Deputy Service Manager to support the day-to-day delivery of high-quality survivor services during a period of continued growth and development. This is a senior operational role supporting the Service Manager and wider leadership team to ensure services are safe, effective, responsive, and aligned with trauma-informed principles. The postholder will play a key role in staff support, case oversight, safeguarding, performance monitoring, and service coordination. The role would suit someone with experience in sexual violence, domestic abuse, mental health, safeguarding, social care, or other trauma-related services, who is confident balancing operational management with survivor-centred practice. Key responsibilities will include: Supporting the operational management of frontline services Providing day-to-day supervision and guidance to staff and subcontracted therapists Assisting with safeguarding oversight, risk management, and complex case discussions Monitoring service delivery, KPIs, waiting lists, and outcomes Supporting quality assurance, audits, and compliance processes Helping embed trauma-informed and survivor-led practice across the organisation Assisting with resource coordination, service cover, and operational problem solving Supporting partnership working with external agencies and stakeholders Contributing to service development and continuous improvement Essential experience and skills: You will hold an undergraduate degree in a relevant field such as Counselling, Psychotherapy, Psychology, Mental Health, or Social Care or equivalent professional qualification, along with at least five years experience in service or operations management. You ll bring strong safeguarding knowledge, excellent leadership and communication skills, and a deep understanding of trauma-informed practice. You will be confident in operational efficiency, quality assurance, and resource management, with strong skills in data analysis and budget management. You will be able to work independently to drive operational improvements while maintaining empathy and professionalism in all interactions. Excellent IT skills, advanced organisational ability, and a collaborative, nonjudgmental approach are essential - as is a sense of humour and resilience when working in a fast-paced, emotionally demanding environment. A full, clean driving licence preferred. Support and development Working in trauma-informed services can be demanding, and we prioritise staff wellbeing and professional support. You will receive: Regular clinical supervision Supportive line management Opportunities for training and professional development Hybrid working arrangements A collaborative and supportive team environment Why join Survivors in Transition? Be part of a specialist service supporting survivors of sexual violence Work within a trauma-informed organisation that values staff wellbeing Help survivors access life-changing recovery services Contribute to a growing service making a real difference across the region Safeguarding This role is subject to an enhanced DBS check. Survivors in Transition is committed to safeguarding and promoting the welfare of survivors. Equality, Diversity and Inclusion We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We particularly encourage applications from individuals whose experiences reflect the communities we serve. Competitive Salary of £32k-£36k per annum (depending on experience) Holiday: 25 days annual leave, plus your birthday off and bank holidays, pension scheme, health cover, and additional wellbeing benefits This post is subject to an enhanced DBS check and satisfactory references. Please note applications will only be accepted via application form.
Role: Independent Domestic & Sexual Violence Advocate. Location: Merseyside Hours: 35 hours per week ( Monday - Friday 9-5) Pay: £14 -£18 pounds an hour (dependent on pay status) Contract: Temp on going A specialist domestic abuse service in Merseyside is seeking an experienced Independent Domestic & Sexual Violence Advocate (IDSVA) to support high-risk survivors of domestic and sexual abuse. Key Responsibilities: Provide trauma-informed advocacy and support to survivors Complete risk assessments and safety plans using MeRIT Support clients through criminal and civil court processes Represent clients at MARAC meetings Work closely with Police, Housing, Social Care, Health, and other partner agencies Maintain accurate case records and safeguarding standards Essential Requirements: Domestic and Sexual Abuse Training Minimum 2 years experience in a domestic/sexual abuse support role Experience in advocacy, risk assessment, and safety planning Strong understanding of safeguarding and relevant legislation Excellent communication and case management skills Full driving licence and access to a vehicle Enhanced DBS required dated within the last 12 months or on the Update Service Needs to be available immediately Please note: Due to the nature of the role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. Supporting Futures Consulting acts as both an employer and an agency. If this sounds of interest, please call Ellie on (phone number removed) or send your CV to (url removed)
May 14, 2026
Seasonal
Role: Independent Domestic & Sexual Violence Advocate. Location: Merseyside Hours: 35 hours per week ( Monday - Friday 9-5) Pay: £14 -£18 pounds an hour (dependent on pay status) Contract: Temp on going A specialist domestic abuse service in Merseyside is seeking an experienced Independent Domestic & Sexual Violence Advocate (IDSVA) to support high-risk survivors of domestic and sexual abuse. Key Responsibilities: Provide trauma-informed advocacy and support to survivors Complete risk assessments and safety plans using MeRIT Support clients through criminal and civil court processes Represent clients at MARAC meetings Work closely with Police, Housing, Social Care, Health, and other partner agencies Maintain accurate case records and safeguarding standards Essential Requirements: Domestic and Sexual Abuse Training Minimum 2 years experience in a domestic/sexual abuse support role Experience in advocacy, risk assessment, and safety planning Strong understanding of safeguarding and relevant legislation Excellent communication and case management skills Full driving licence and access to a vehicle Enhanced DBS required dated within the last 12 months or on the Update Service Needs to be available immediately Please note: Due to the nature of the role, this post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010. Supporting Futures Consulting acts as both an employer and an agency. If this sounds of interest, please call Ellie on (phone number removed) or send your CV to (url removed)
We have an exciting opportunity for an Independent Domestic Violence Advocate. You will be working as part of a dynamic team at New Era delivering crisis intervention, advocacy and support to high risk victims of domestic abuse. The role will involve supporting service users across the Stoke-on-Trent and Staffordshire area, working 37.5 hours a week. 9-5 Monday to Friday, however flexible working and some evenings/ Saturdays maybe required. This post is permanent and subject to hybrid working following successful completion of probationary period . Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As an Independent Domestic Violence Advisor you will: provide a pro-active, high quality, frontline service to victims of domestic violence and abuse aged 18 and above make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues carry out on-going risk assessment, individual safety planning & offer advocacy and practical support. make proactive contact, providing high quality advocacy & support in line with service user needs attend relevant meetings & forums providing feedback to the wider team build relationships with local organisations to raise the profile of the service. You will need: Experience of safeguarding, working with complex needs and completing risk management and safety planning is desirable. An excellent understanding of the issues effecting the communities you support including an understanding of the barriers to accessing support. Please see attached Job Description and Person Specification for further details. About Us Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
May 14, 2026
Full time
We have an exciting opportunity for an Independent Domestic Violence Advocate. You will be working as part of a dynamic team at New Era delivering crisis intervention, advocacy and support to high risk victims of domestic abuse. The role will involve supporting service users across the Stoke-on-Trent and Staffordshire area, working 37.5 hours a week. 9-5 Monday to Friday, however flexible working and some evenings/ Saturdays maybe required. This post is permanent and subject to hybrid working following successful completion of probationary period . Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As an Independent Domestic Violence Advisor you will: provide a pro-active, high quality, frontline service to victims of domestic violence and abuse aged 18 and above make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues carry out on-going risk assessment, individual safety planning & offer advocacy and practical support. make proactive contact, providing high quality advocacy & support in line with service user needs attend relevant meetings & forums providing feedback to the wider team build relationships with local organisations to raise the profile of the service. You will need: Experience of safeguarding, working with complex needs and completing risk management and safety planning is desirable. An excellent understanding of the issues effecting the communities you support including an understanding of the barriers to accessing support. Please see attached Job Description and Person Specification for further details. About Us Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We are looking for a resilient and dedicated person to join our new specialist high risk domestic abuse service as an Independent Stalking Advocate & Caseworker (ISAC) This role is a full time working hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicant would be expected to travel regularly across the Dorset county. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a ISAC you will provide high quality support to victims of stalking who have been who have been subjected to domestic violence and abuse. You will deliver and provide support in five key areas to support victims to: Feel safer Feel informed about their rights and the criminal justice system Feel listened to and heard Be able to implement healthy coping mechanisms Be connected with services who are available to help them Key Responsibilities: You will provide appropriate non-therapeutic support to who have been subjected to domestic abuse and stalking via their preferred contact method. Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim. Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes. Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of victims are heard and understood by all individuals and organisations. About You: Ideally, you will hold an approved and accredited ISAC qualification (or you must be willing to work towards one) You will need: Strong understanding of domestic abuse, violence and stalking and the impact this has on victims Experience of working with victims including completing risk assessments and safety planning Experience of managing a caseload and keeping clear case management records. Experience of adapting communication styles to be able to effectively communicate with victims An understanding of trauma informed practice and how to implement this within your work A through understanding of the criminal justice system and the Victim's Code An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages. An organised and methodical approach to work, able to plan & prioritise workload. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please note that as the role requires police vetting you must have lived in the UK for the last three years. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
May 14, 2026
Full time
We are looking for a resilient and dedicated person to join our new specialist high risk domestic abuse service as an Independent Stalking Advocate & Caseworker (ISAC) This role is a full time working hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicant would be expected to travel regularly across the Dorset county. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Welcome Bonus : £500 on successful completion of probation period. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a ISAC you will provide high quality support to victims of stalking who have been who have been subjected to domestic violence and abuse. You will deliver and provide support in five key areas to support victims to: Feel safer Feel informed about their rights and the criminal justice system Feel listened to and heard Be able to implement healthy coping mechanisms Be connected with services who are available to help them Key Responsibilities: You will provide appropriate non-therapeutic support to who have been subjected to domestic abuse and stalking via their preferred contact method. Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim. Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes. Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of victims are heard and understood by all individuals and organisations. About You: Ideally, you will hold an approved and accredited ISAC qualification (or you must be willing to work towards one) You will need: Strong understanding of domestic abuse, violence and stalking and the impact this has on victims Experience of working with victims including completing risk assessments and safety planning Experience of managing a caseload and keeping clear case management records. Experience of adapting communication styles to be able to effectively communicate with victims An understanding of trauma informed practice and how to implement this within your work A through understanding of the criminal justice system and the Victim's Code An understanding of confidentiality, safeguarding and other legal requirements Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages. An organised and methodical approach to work, able to plan & prioritise workload. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Please note that as the role requires police vetting you must have lived in the UK for the last three years. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
